وظائف مدرس تربية اسلامية - الجيزة مصر

<p><strong>Role Overview:</strong></p><p>We are seeking a motivated Dentist (Junior or Experienced) to join ALIGNA as a</p><p>Clinical Success Specialist. This role is central to supporting ALIGNA’s rapid growth and digital</p><p>orthodontic transformation. Acting as the first point of contact for new customers, you will ensure smooth</p><p>onboarding, effective training, and successful utilization of ALIGNA’s clear aligner solutions, while</p><p>collaborating closely with internal and external stakeholders.</p><p></p><p><strong>Key Responsibilities</strong></p><ol><li><p>Educate orthodontists and general practitioners on ALIGNA systems, protocols, and workflows.</p></li><li><p>Provide clinical guidance during onboarding, including case design support tailored to each doctor’s treatment preferences.</p></li><li><p>Serve as the primary clinical contact for new customers, facilitating case revisions and supporting adoption of new clinical products.</p></li><li><p>Assist with the review of clinical records (presentations, images, radiographs, intra-oral scans) for education and marketing purposes.</p></li><li><p>Track and monitor ALIGNA cases, revisions, refinements, and clinical outcomes, providing feedback and best-practice recommendations.</p></li><li><p>Maintain proactive communication with internal teams (Territory Managers, Customer Service, Commercial Heads) and external partners (labs, imaging centres).</p></li><li><p>Develop training materials and tools to help ALIGNA designers understand customer preferences and workflows.</p></li></ol><p></p><p><strong>Requirements</strong></p><p><strong>Qualifications:</strong></p><ol><li><p>Degree in Dentistry, Dental Surgery, or Dental Medicine is A must</p></li><li><p>Minimum 2 years of clinical experience, ideally with clear aligner treatment.</p></li><li><p>Strong customer service and commercial mindset; experience in cross-functional and start-</p></li><li><p>up environments is a plus.</p></li><li><p>Excellent communication skills in English and Arabic, with the ability to influence across</p></li><li><p>teams.</p></li><li><p>Proficiency in Microsoft Office, especially Outlook.</p></li><li><p>Willingness to co-travel up to 30% (one day /Week in the Market).</p></li></ol><p></p><p><strong>Core Competencies:</strong></p><ul><li><p>Clinical expertise and credibility.</p></li><li><p> Strong problem-solving and analytical skills.</p></li><li><p> Effective presentation and training delivery.</p></li><li><p>Results-oriented with focus on KPIs and customer success.</p></li><li><p>Collaborative team player with adaptability in dynamic environments.</p></li></ul><p></p>

<p>Are you a seasoned cybersecurity professional with a passion for translating complex technical solutions into business value? We are seeking a strategic and client-facing Cybersecurity Presales Senior Manager / Senior Advisor to lead our technical sales efforts in Egypt. In this pivotal role, you will bridge the gap between our enterprise clients' security challenges and our cutting-edge portfolio, driving revenue growth while shaping robust security architectures.</p><p>As our Cybersecurity Presales Senior Manager, you will own the entire technical sales cycle from discovery to proposal. You will partner directly with sales teams, C-level executives, and technical stakeholders to design tailored security solutions that address governance, risk, and compliance (GRC), network defense, cloud security, and incident response.</p><p><strong>Desired Candidate Profile</strong></p><ul><li><strong>Experience:</strong> Minimum 8+ years in cybersecurity, with at least 3 years in a presales or consulting role (client-facing).</li><li><strong>Education:</strong> Bachelor s degree in Computer Science, Information Security, or a related field. A Master s or relevant MBA is a plus.</li><li><strong>Certifications:</strong> CISSP, CISM, or equivalent; additionally, one or more vendor certifications (e.g., Palo Alto, Fortinet, Microsoft Security, Splunk, or CrowdStrike) are highly preferred.</li><li><strong>Technical Proficiency:</strong> Deep knowledge of security architecture across network, cloud (AWS/Azure), endpoint, identity, and data protection. Familiarity with threat modeling and risk frameworks (NIST, ISO 27001).</li><li><strong>Communication:</strong> Exceptional verbal and written English skills; ability to simplify technical jargon for non-technical audiences.</li><li><strong>Sales Acumen:</strong> Proven track record of supporting annual contract values (ACV) exceeding $500k, with experience in enterprise accounts.</li><li><strong>Soft Skills:</strong> Strong problem-solving, negotiation, and stakeholder management capabilities. Ability to work under pressure and manage multiple bids simultaneously.</li><li><strong>Preferred Additional Skills:</strong> Experience in the Egyptian or MENA market with local regulatory awareness. Hands-on experience with SOC operations, penetration testing, or digital forensics. Knowledge of managed security services (MSSP) and outsourcing models.</li></ul>

<p>We are seeking a dynamic, strategic, and experienced <strong>Marketing Manager</strong> with a strong background in the healthcare and hospital sector to lead our marketing initiatives and elevate our brand presence.</p><p><strong>Job Overview:</strong></p><p>As our Healthcare Marketing Manager, you will be responsible for developing and executing comprehensive marketing strategies that drive patient acquisition, enhance brand awareness, and promote our specialized medical services. You will bridge the gap between clinical excellence and public awareness, ensuring our hospital remains the preferred choice for patients and medical professionals alike.</p><p></p><p><strong>Key Responsibilities:</strong></p><ul><li><p><strong>Strategic Planning:</strong> Develop and implement annual marketing plans and budgets aligned with the hospital’s growth objectives.</p></li><li><p><strong>Brand Management:</strong> Maintain and elevate the hospital’s brand identity across all offline and digital touchpoints.</p></li><li><p><strong>Patient Acquisition:</strong> Design campaigns to promote specific medical departments, centers of excellence, and outpatient services.</p></li><li><p><strong>Digital &amp; Social Media:</strong> Oversee the hospital’s website, SEO, and social media platforms to engage patients and share educational health content.</p></li><li><p><strong>Community Engagement:</strong> Organize health awareness campaigns, medical convoys, webinars, and community events.</p></li><li><p><strong>Doctor/PR Relations:</strong> Build strong relationships with the medical staff to highlight their expertise and promote internal doctors.</p></li><li><p><strong>Market Research:</strong> Analyze healthcare market trends, patient feedback, and competitor activities to identify new growth opportunities.</p></li><li><p><strong>Crisis Communication:</strong> Assist in managing the hospital’s reputation and public relations during critical situations.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p><strong>Education:</strong> Bachelor’s degree in Marketing, Business Administration, Healthcare Management, or a related field (MBA is a plus).</p></li><li><p><strong>Experience:</strong> <strong>Minimum of [5-7] years</strong> of marketing experience, with <strong>at least [3] years specifically within a hospital or major healthcare facility</strong>.</p></li><li><p><strong>Proven Track Record:</strong> Demonstrated success in executing healthcare marketing campaigns and driving patient volume.</p></li><li><p><strong>Digital Savvy:</strong> Strong understanding of digital marketing tools, healthcare SEO, and social media management.</p></li><li><p><strong>Skills:</strong> Excellent communication, storytelling, and public relations skills.</p></li><li><p><strong>Regulations:</strong> Deep knowledge of medical advertising regulations, healthcare ethics, and patient privacy laws </p></li></ul><p></p>

<strong>Company Description</strong> Raya Customer Experience (Raya CX) delivers next-generation BPO and customer experience management services for clients across diverse industries. Since 2001, Raya CX has been a preferred partner for customer service, technical support, and global services for Fortune 1000 companies in North America, Europe, the Middle East, and Africa. The company operates from competitive and highly skilled labor markets to provide reliable, scalable operations. Raya CX offers integrated outsourcing solutions backed by advanced technology, strong operational strategies, and continuous improvement. The organization focuses on innovation and high-quality service delivery to support long-term client success.<br><strong>Role Description</strong> The CS English (B2/C1) role is a full-time, on-site position based in Qesm 1st 6 October. This role involves handling customer inquiries in English via phone, email, chat, or social media, ensuring timely, accurate, and professional responses. Daily tasks include understanding customer needs, providing clear information and solutions, and escalating complex issues to appropriate teams when needed. The role also involves maintaining up-to-date knowledge of products, services, and procedures, and documenting interactions in the customer support systems. Team members are expected to collaborate with colleagues, participate in performance and language training, and consistently meet quality, productivity, and customer satisfaction targets.<br><strong>Qualifications<br></strong> <ul><li>Strong English communication skills at B2/C1 level, including clear spoken and written communication.</li><li>Customer Service experience and the ability to handle inquiries, complaints, and problem-solving with empathy and professionalism.</li><li>English Teaching, Training, or coaching skills that support continuous improvement of communication and service quality.</li><li>Translation skills to accurately interpret and convey information between English and local languages when required.</li><li>Ability to work on-site in Qesm 1st 6 October on rotating shifts, including weekends or holidays if needed.</li><li>Good listening skills, patience, and resilience in a fast-paced customer-facing environment.</li><li>Basic computer literacy and familiarity with CRM or contact center tools is preferred.</li><li>Previous experience in a contact center or BPO environment is an advantage; high school diploma or higher education is preferred.</li></ul>

<strong>Company Description</strong> Raya CX is a next-generation business process outsourcing and customer experience management provider serving clients across diverse industries. Since 2001, the company has been a preferred partner for customer service, technical support, and global services for Fortune 1000 organizations in North America, Europe, the Middle East, and Africa. Raya CX operates from highly competitive and skilled labor markets, offering integrated outsourcing solutions backed by advanced technology and robust operational strategies. The company focuses on continuous improvement and innovation to deliver high-quality, efficient, and reliable customer experience services. Potential team members join a growing organization that values professionalism, performance, and development.<br><strong>Role Description</strong> The Customer Service Agent – English (C1) is a full-time, on-site role based in Qesm 1st 6 October. In this position, the agent will handle inbound and outbound customer interactions in English, respond to inquiries, and provide accurate information about products and services. Daily tasks include resolving issues, processing requests, documenting cases in internal systems, and following established procedures and quality standards. The agent will work closely with team leaders to meet performance targets, maintain high customer satisfaction scores, and adhere to service level agreements. The role also involves collaborating with colleagues, participating in coaching sessions, and continuously improving communication and problem-solving skills.<br><strong>Qualifications<br></strong> <ul><li>Strong customer-facing skills in Customer Service, Customer Support, and Customer Service Representatives roles.</li><li>Ability to maintain high Customer Satisfaction and deliver a positive, consistent Customer Experience.</li><li>Excellent English language proficiency at C1 level, with clear verbal and written communication.</li><li>Solid problem-solving abilities and resilience when handling challenging or escalated interactions.</li><li>Comfort working in a fast-paced, target-driven environment with shifting priorities and schedules.</li><li>Basic computer literacy and ability to learn new systems, CRM tools, and workflows quickly.</li><li>Previous experience in contact centers, customer support, or BPO environments is an advantage.</li><li>High school diploma or equivalent; post-secondary education is a plus.</li></ul>

<strong>Company Description</strong> Alorica is a global customer experience (CX) company focused on creating customers for life by designing interactions that elevate client brands. As a full-service CX partner, Alorica combines proven performance, deep industry expertise, and advanced technology to deliver measurable results and new possibilities for businesses. The company is known for pioneering customer experiences, challenging convention, and building strong, values-driven relationships grounded in integrity and authenticity. With about 100,000 professionals across 17 countries, Alorica supports more than 250 brands in over 75 languages. Candidates can explore more opportunities and learn about the culture at alorica.com/careers.<br><strong>Role Description</strong> This full-time, on-site Customer Support Representative // English account role is based in Giza. The role involves handling inbound and outbound customer inquiries in English, providing accurate information about products and services, and resolving issues in a timely and empathetic manner. Daily tasks include troubleshooting customer problems, documenting interactions in internal systems, and following established procedures and scripts while maintaining a professional tone. The representative will work closely with team leaders to meet performance metrics, contribute to customer satisfaction and retention, and escalate complex cases when necessary. The role also requires adherence to company policies, participation in ongoing training, and collaboration with colleagues to improve the overall customer experience.<br><strong>Qualifications<br></strong> <ul><li>Customer Support and Customer Service skills to manage inquiries, requests, and issue resolution effectively.</li><li>Customer Satisfaction focus, with the ability to build trust, show empathy, and ensure positive outcomes for customers.</li><li>Strong Communication skills, including clear spoken and written English, active listening, and professional interaction.</li><li>Troubleshooting abilities to identify problems, analyze information, and provide appropriate solutions or escalations.</li><li>Previous experience in a contact center or customer-facing role is preferred.</li><li>Comfort working in an on-site, fast-paced environment with rotating shifts as needed.</li><li>Basic computer literacy and ability to learn new systems and tools quickly.</li><li>High school diploma or equivalent; additional education is an advantage.</li></ul>

<strong>Company Description</strong> Alorica is a global customer experience (CX) company that designs and delivers solutions that help brands build long-term customer relationships. As a full-service CX partner, Alorica combines proven performance, industry expertise, and advanced technology to create impactful, scalable experiences. The organization is known for challenging convention, maintaining deep client partnerships, and operating with integrity and authenticity. With about 100,000 professionals across 17 countries, Alorica supports more than 250 brands in over 75 languages. Team members join a curious, creative, and connected workforce focused on delivering meaningful results for clients and customers.<br><strong>Role Description</strong> The Airline Customer Service representative will handle customer inquiries and support for airline-related services, including reservations, ticketing, flight changes, and general travel information. Daily responsibilities include responding to customers via phone, chat, or email, resolving issues efficiently, and providing clear guidance on airline policies, baggage rules, and check-in procedures. The role involves managing complaints with empathy, documenting interactions accurately, and following internal procedures and compliance requirements. Team members will collaborate with colleagues and supervisors to ensure service quality, meet performance targets, and identify opportunities to enhance the customer experience. This is a full-time, on-site role located in Qesm El Sheikh Zaid, requiring B2 level English proficiency and the ability to support customers in a fast-paced environment.<br><strong>Qualifications<br></strong> <br><ul><li>Strong Communication skills, including clear spoken and written English at a B2 level, and active listening abilities.</li><li>Customer Service skills with a focus on empathy, problem-solving, and handling high-volume inquiries in a professional manner.</li><li>Knowledge or interest in Airlines and Aviation, including basic understanding of airline operations, ticketing, and travel procedures</li><li>Bachelor’s degree or equivalent education is preferred; prior experience in call centers, travel, or hospitality is an advantage.</li><li>Ability to work on-site in Qesm El Sheikh Zaid on a full-time schedule, including potential shifts, weekends, and holidays.</li><li>Demonstrated reliability, attention to detail, and a commitment to delivering consistent, high-quality customer experiences.</li></ul>

<p><strong>Company Description</strong> Alorica is a global customer experience (CX) provider dedicated to building long-term customer relationships and elevating brands through tailored, end-to-end solutions. As a full-service CX partner, Alorica combines proven performance, deep industry expertise, and advanced technology to deliver measurable results. The company is known for pioneering innovative customer experiences, challenging convention, and maintaining strong client partnerships grounded in integrity and authenticity. With approximately 100,000 professionals in 17 countries, Alorica supports over 250 brands in more than 75 languages. Team members join a culture that values curiosity, creativity, connection, and commitment, with broad opportunities for growth and advancement.</p><p><strong>Role Description</strong> This full-time, on-site English Customer Service Representative role is based in Giza. The representative responds to inbound customer inquiries, handles concerns, and provides accurate information about products, services, and account status. Daily responsibilities include resolving issues efficiently, updating customer records, following established procedures, and escalating complex cases when necessary. The role involves maintaining a professional tone, ensuring high customer satisfaction, and consistently meeting performance metrics such as quality, productivity, and adherence. Team members collaborate with supervisors and peers to share feedback, improve processes, and support an overall positive customer experience.</p><p><strong>Qualifications</strong></p><p> </p><ul><li>Strong customer-facing skills, including Customer Service Representatives experience and Customer Service capabilities.</li><li>Proficiency in Customer Support, with the ability to handle inquiries, troubleshoot issues, and provide clear guidance.</li><li>Focus on Customer Satisfaction, including skill in managing expectations and resolving concerns effectively.</li><li>Understanding of Customer Experience principles and ability to contribute to a seamless, positive journey.</li><li>Excellent spoken and written English communication skills and active listening abilities.</li><li>Ability to work on-site in Giza, follow structured workflows, and meet defined targets in a fast-paced environment.</li><li>Basic computer literacy and comfort using CRM or contact center systems; prior BPO or call center experience is an advantage.</li><li>High school diploma or equivalent; post-secondary education is beneficial but not required.</li></ul>

<strong>Company Description</strong> BRANDO Marketing Agency is a full-service creative agency offering comprehensive support across nearly all areas of marketing. The team helps clients design, launch, and analyze impactful social media campaigns that drive measurable results. Core services include branding, digital marketing and social media management, website and app development, as well as photography, videography, and audio production. BRANDO focuses on delivering integrated creative solutions that align with each client’s unique identity and goals. The agency provides a collaborative environment for creative professionals to work on diverse projects and industries.<br><strong>Role Description</strong> The Graphic Designer is a full-time, on-site role based in Qesm El Ahram. This role is responsible for creating visual concepts for branding projects, social media campaigns, websites, and marketing materials across digital and print channels. Day-to-day tasks include designing logos and brand assets, selecting and refining typography, preparing graphics for web and social platforms, and collaborating with copywriters and marketing specialists to ensure cohesive visual messaging. The Graphic Designer will participate in brainstorming sessions, adapt designs based on feedback, and maintain brand consistency for multiple clients. The role also involves preparing final artwork files, working within project timelines, and staying current with design trends and tools.<br><strong>Qualifications<br></strong> <ul><li>Strong foundation in Graphic Design and the creation of professional Graphics for digital and print media.</li><li>Demonstrated experience in Logo Design and Branding, including development of brand identity systems and visual guidelines.</li><li>Proficiency in Typography, with the ability to select and apply typefaces that enhance readability and brand personality.</li><li>Advanced skills in industry-standard design software (e.g., Adobe Photoshop, Illustrator, InDesign, or equivalent tools).</li><li>Portfolio showcasing a range of creative work across social media, marketing campaigns, and brand design.</li><li>Strong attention to detail, visual consistency, and layout composition, with the ability to meet deadlines in a fast-paced environment.</li><li>Effective communication and collaboration skills for working with cross-functional teams and presenting design concepts.</li><li>Relevant education in Graphic Design, Visual Communication, or a related field, or equivalent practical experience.</li></ul>

<p>Test Execution &amp; Documentation</p> <ul> <li>Execute manual test cases and report defects clearly.</li> <li>Assist in documenting test scenarios, steps, and expected results.</li> <li>Help maintain test artifacts under guidance.</li> </ul> <p>Automation Support</p> <ul> <li>Participate in learning automation scripting and framework usage.</li> <li>Assist in running automated tests and interpreting basic results.</li> <li>Support senior testers in test script development and maintenance.</li> </ul> <p>Collaboration &amp; Communication</p> <ul> <li>Work closely with Business team members and developers to understand requirements and testing scope.</li> <li>Attend daily standups, sprint planning, and review meetings.</li> <li>Provide updates on test execution progress and issues.</li> </ul> <p>Learning &amp; Development</p> <ul> <li>Take part in internal training and mentorship programs.</li> <li>Stay updated with foundational QC and automation concepts.</li> <li>Gradually take on more complex testing tasks as skills develop.</li> <li>Capture lessons learnt and best practice to improve test methodologies.</li> </ul> <p>Not a perfect fit? Worried that you don t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you re excited about this role but your experience doesn t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p> <p>What's in it for you</p><p><strong>Desired Candidate Profile</strong></p><h3>Qualifications</h3> <p>Education &amp; Experience:</p> <ul> <li>Bachelor's degree in computer science, Information Technology, or a related field.</li> <li>1 2 years of experience in software testing.</li> <li>Internship or academic experience in testing is a plus.</li> <li>Basic understanding of software development and QA processes.</li> <li>Certified ISTQB Foundation level is mandatory.</li> </ul> <p>Technical Skills:</p> <ul> <li>Knowledge of test case design, execution, and bug reporting.</li> <li>Familiarity with at least one test management or defect-tracking tool (e.g., JIRA).</li> <li>Exposure to test automation tools (e.g., Selenium, Appium).</li> <li>Basic understanding of scripting or programming (e.g., Java, Python).</li> <li>Awareness of Agile methodologies.</li> <li>Certified ISTQB Agile tester is a plus.</li> </ul> <p>Soft Skills:</p> <ul> <li>Good communication and collaboration skills.</li> <li>Willingness to learn and take direction from senior team members.</li> <li>Detail-oriented mindset with an eagerness to improve.</li> <li>Team player with a proactive attitude.</li> </ul>

<p>Responsibilities:</p><p>Specific objectives and deliverables will be agreed as part of your annual <strong>P</strong>erformance and <strong>D</strong>evelopment <strong>R</strong>eview (<strong>PDR</strong>) process, the points below are a summary of your main duties and responsibilities.</p><p><strong><u>Job specific responsibilities:</u></strong></p><p>•Acquire need microfinance and public leads by daily outdoor visits.</p><p>• Maintain current client relationship with microfinance companies.</p><p>• Achieve targets based on company policy.</p><p>&nbsp;• Search for new systems requirements based on microfinance market needs.</p><p>• Conduct research to identify new markets and customer needs.</p><p>• Arrange business meetings with prospective clients.</p><p>• Ability to prioritize and manage multiple tasks.</p><p>• Able to meet or exceed revenue targets.</p><p>• Ability to work well in a team environment.</p><p>• Ability to work on business development opportunities with existing clients.</p><p><strong><u>Managerial responsibilities</u></strong>:</p><p><strong>Requirements</strong></p><p></p><p><strong>Education&nbsp;:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</strong></p><p>&nbsp; &nbsp;&nbsp;None/R&amp;W&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; High School&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Diploma&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Bachelor &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Masters</p><p><strong>Specialization:</strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; BA/Commerce business administrations</p><p><strong>Experience&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 2-4 years of experience in a related field.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Fintech or insurance or Banking is recommended.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Knowledgeable of microfinance industry, fintech, acquiring billers.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; very good knowledge of budgeting and sales plans.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Excellent, sales skills communication skills, time management skills Experience , customer handling</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Knowledge of fintech industry or another financial services.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong problem-solving, Strategic partnership skills.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; strong on planning/organizational, Analytical and presentation skills</p>

<p>We're seeking a hands-on UI/UX Designer to lead design across its digital ecosystem, with two core missions: auditing and redesigning existing internally developed platforms including staff portals, B2B partner platforms, guest service mobile apps, and internal management tools to identify usability gaps and inconsistencies and bring them to a unified, modern standard; and owning design for all upcoming projects, defining layouts, user flows, and visual direction from day one while delivering developer-ready designs and specs for web and mobile. The role reports directly to the Head of Digital Development in a fast-moving environment where designs ship quickly and their impact is visible across 31 properties.</p><p>Responsibilities</p><ul><li>Conduct structured UX audits of existing internal systems and produce prioritized redesign recommendations</li><li>Redesign existing web platforms, mobile apps, and internal tools with a focus on usability, consistency, and visual quality</li><li>Build and maintain a unified design system (components, tokens, typography, color) in Figma to be used across all SUNRISE digital products</li><li>Create wireframes, high-fidelity mockups, and interactive prototypes for new projects</li><li>Design responsive layouts for web (desktop/tablet/mobile), native mobile apps (Flutter).</li><li>Prepare developer-ready handoffs: specs, assets, states, edge cases, and responsive behavior</li><li>Design bilingual interfaces (Arabic RTL + English LTR) with proper localization considerations</li><li>Collaborate with development on feasibility, and review implemented UI against designs before release</li><li>Contribute to brand consistency across guest-facing digital touchpoints</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><strong>Education:</strong> Bachelor's degree in Graphic Design, Interaction Design, Digital Media, Fine/Applied Arts, Computer Science, or a related field</li><li><strong>Experience:</strong> 3 5 years</li><li>Expert-level Figma skills, including component libraries, variants, auto-layout, and design systems</li><li>Solid understanding of front-end fundamentals (HTML/CSS) you know what's feasible and can communicate precisely with developers</li><li>Experience designing for mobile apps (Flutter-based products a plus)</li><li>Strong grasp of UX principles: information architecture, user flows, accessibility, and usability heuristics</li><li>Experience designing bilingual Arabic/English interfaces, including RTL layouts</li><li>Ability to work independently, manage multiple projects, and deliver against deadlines</li><li>Fluent English; native or fluent Arabic</li></ul>

<p>SUNRISE Resorts &amp; Cruises is looking for a sharp, detail-oriented Senior Marketing Executive / Assistant Manager to lead German-market content and digital campaigns from our Cairo headquarters or Hurghada Corporate Office, while directly managing B2B relationships with German-speaking accounts. This role sits at the intersection of content, communications, and commercial producing market-ready assets for the German audience and serving as the operational backbone supporting German-market growth across the full SUNRISE portfolio.</p><p>Responsibilities</p><ul><li>Develop and manage German-language marketing content across digital channels website, email campaigns, social media, and trade collateral</li><li>Localize and adapt campaign materials to ensure cultural and linguistic accuracy for the German-speaking market</li><li>Manage and maintain direct B2B relationships with German-speaking tour operators, travel agents, and partner accounts from Cairo</li><li>Coordinate with the Germany-based Sales &amp; Marketing Manager to align campaigns with market priorities and commercial targets</li><li>Execute email marketing campaigns targeting German trade partners and end consumers</li><li>Support the production of promotional materials, offers, and seasonal campaigns for Egypt, Zanzibar, and Greece properties</li><li>Monitor digital performance metrics for German-market campaigns and report insights to the leadership team</li><li>Maintain and update German-language content across SUNRISE digital platforms</li><li>Assist in preparing presentations and partnership documentation for German-market use</li><li>Coordinate with internal teams to ensure timely delivery of German-market assets</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Education: Bachelor's degree in Marketing, Communications, Languages, Hospitality, or a related field.</p><p>Experience: 3 - 5 years</p><ul><li>Native or fluent German speaker (C1/C2); strong English proficiency required; Arabic is a plus</li><li>Experience in digital marketing, content creation, or B2B marketing within hospitality or travel</li><li>Strong command of written German capable of producing polished, market-ready copy independently</li><li>Familiarity with the German travel market and audience expectations</li><li>Experience managing or communicating with B2B partners directly</li><li>Proficiency in marketing tools: email platforms, CMS, social media management tools, and analytics dashboards</li><li>Strong organizational skills with ability to manage multiple projects and deadlines simultaneously</li></ul>

<p><strong>Job Aim :</strong><br>To support students' career development by providing career advising, delivering career readiness training, and organizing programs that enhance employability and professional growth.</p><p><br><strong>Responsibilities</strong> :</p><ul><li><p>Provide individual and group career advising sessions to students and graduates.</p></li><li><p>Assist students in career planning, job search strategies, CV writing, interview preparation, and professional networking.</p></li><li><p>Design, coordinate, and deliver career development workshops and training programs.</p></li><li><p>Organize career fairs, employer information sessions, networking events, and recruitment activities.</p></li><li><p>Build and maintain relationships with employers, training providers, and industry partners to create career and internship opportunities.</p></li><li><p>Coordinate internship, training, and graduate employment programs.</p></li><li><p>Maintain accurate records of student participation, training activities, and employment outcomes.</p></li><li><p>Prepare reports and statistics related to career services, graduate employment, and training activities to support institutional planning and accreditation requirements.</p></li><li><p>Promote career services and training opportunities through various communication channels.</p></li><li><p>Collaborate with academic departments and other university units to identify students' career development needs.</p></li><li><p>Monitor labor market trends and recommend initiatives to enhance students' employability.</p></li><li><p>Perform any other duties assigned by the direct supervisor related to career development and training activities.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor's degree in <strong>Business Administration, Education, Communications, or a related field</strong>.</p></li><li><p><strong>2–4 years</strong> of experience in career services, training, talent development, human resources, or a related field.</p></li><li><p>Experience in career advising, coaching, or student development is preferred.</p></li><li><p>Strong knowledge of career planning, employability skills, and labor market trends.</p></li><li><p>Experience in organizing and coordinating training programs, workshops, and career events.</p></li><li><p>Excellent communication, presentation, and interpersonal skills.</p></li><li><p>Strong organizational and project coordination skills with the ability to manage multiple tasks.</p></li><li><p>Proficiency in <strong>Microsoft Office Suite</strong> (Word, Excel, PowerPoint).</p></li><li><p>Excellent command of <strong>English and Arabic</strong>, both written and spoken.</p></li><li><p>Ability to build and maintain relationships with employers, training providers, and internal stakeholders.</p></li><li><p>Strong problem-solving, analytical, and time management skills.</p></li><li><p>Ability to work independently as well as collaboratively within a team.</p></li><li><p>Experience with Learning Management Systems (LMS), career platforms, or CRM systems is an advantage.</p></li></ul><p></p>

<p><strong>Responsibilities:</strong></p><p>&nbsp;</p><p><strong>1.Implementation and Configuration</strong>:&nbsp; Implement and configure ManageEngine solutions based on customer requirements.</p><p><strong>2. Technical Support:</strong> Provide technical support to customers for ManageEngine products, troubleshooting issues, and providing solutions.</p><p><strong>3. System Integration:</strong> Integrate ManageEngine products with existing systems and third-party applications.</p><p><strong>4. Training:&nbsp;</strong>Conduct training sessions for customers on how to use ManageEngine products effectively.</p><p><strong>5. Documentation:</strong> Create and maintain technical documentation for ManageEngine solutions and implementations.</p><p><strong>6. Project Management:</strong> Manage projects related to the implementation of ManageEngine solutions, ensuring timely delivery and customer satisfaction.</p><p><strong>7. Pre-sales Support:</strong> Assist the sales team in technical pre-sales activities, including product demonstrations and presentations.</p><p><strong>8. Continuous Learning:</strong> Stay updated on the latest trends and technologies in IT management and monitoring.</p><p><strong>9. Customer Relationship Management:</strong> Build and maintain strong relationships with customers, understanding their needs and providing appropriate solutions.</p><p><strong>10. Team Collaboration:</strong> Work closely with sales, support, and product teams to ensure a seamless customer experience.</p><p><strong>Requirements</strong></p><p><strong>1. Education:</strong> Bachelor's degree in computer science, information technology, or related field.</p><p><strong>2. Certifications:</strong> Relevant certifications such as MCSE, CCNA, or ManageEngine certifications (e.g., ManageEngine Certified Professional) are a plus.</p><p><strong>3. Experience:</strong> Previous experience in IT system engineering, with a focus on implementing and supporting IT management and monitoring solutions.</p><p><strong>4. Technical Skills:</strong> Proficiency in managing and troubleshooting Windows and Linux-based systems, as well as networking concepts.</p><p><strong>5. ManageEngine Experience:</strong> Hands-on experience with ManageEngine products such as ServiceDesk Plus, OpManager, or ADManager Plus.</p><p><strong>6. Communication Skills:</strong> Excellent communication skills, both verbal and written, to effectively interact with customers and colleagues.</p><p><strong>7. Problem-Solving Skills:</strong> Strong problem-solving skills to analyze issues and provide timely and effective solutions.</p><p><strong>8. Customer Focus:</strong> Customer-centric mindset with a commitment to delivering high-quality service and support.</p><p><strong>9. Teamwork:</strong> Ability to work collaboratively in a team environment, sharing knowledge and expertise with colleagues.</p><p><strong>10. Adaptability:</strong> Ability to adapt to changing priorities and work effectively in a dynamic and fast-paced environment.</p><p><strong>11. English Language :</strong> good level in English language (conversational reading/writing)</p>

<strong>Company Description</strong> Raya CX (RAYA Customer Experience) delivers next-generation BPO and customer experience management services for clients across multiple industries. Since 2001, Raya CX has been a preferred partner for customer service, technical support, and global services for Fortune 1000 companies in North America, Europe, the Middle East, and Africa. The company operates from competitive, highly skilled labor markets to provide reliable, scalable support. Raya CX offers integrated outsourcing solutions powered by advanced technology, strong operational strategies, and a commitment to continuous improvement and innovation. Team members join a dynamic environment focused on quality, performance, and professional development.<br><strong>Role Description</strong> The Senior Customer Service Advisor (C1) is a full-time, on-site role based in Qesm 2nd 6 October. The role involves handling inbound and outbound customer interactions, answering inquiries, resolving issues, and ensuring a high standard of customer satisfaction. The Senior Advisor will manage complex cases, provide guidance to junior team members, and escalate issues when necessary according to defined procedures. Daily responsibilities include maintaining accurate records of customer interactions, following scripts and policies, and using CRM tools and contact center systems efficiently. The role also requires meeting performance targets, adhering to quality and compliance standards, and contributing to a positive, collaborative work environment.<br><strong>Qualifications<br></strong> <ul><li>Candidates should possess strong Customer-focused Service and Customer Satisfaction skills to understand and address customer needs effectively.</li><li>Candidates should possess professional Telephone Manner skills to communicate clearly, respectfully, and efficiently over the phone.</li><li>Candidates should possess solid Customer Support and Customer Service skills to manage inquiries, complaints, and requests across channels.</li><li>Strong communication and active listening skills, with the ability to handle high-volume interactions and de-escalate challenging situations.</li><li>Previous experience in contact centers, BPO, or customer-facing roles, preferably in senior or escalations positions.</li><li>Ability to work on-site in Qesm 2nd 6 October, adhere to set schedules, and collaborate within a diverse team environment.</li><li>Competence in using CRM systems, ticketing tools, and basic office software; familiarity with performance metrics (AHT, CSAT, NPS) is an advantage.</li><li>Relevant education in business, communications, or a related field is beneficial; multilingual skills are a plus.</li></ul>

<p><strong>Company Description</strong> Alorica is a global customer experience (CX) provider that partners with brands from strategy to execution to deliver measurable results and long-term customer relationships. The company combines proven performance, industry expertise, and advanced technology to design experiences that elevate client brands. Alorica is recognized for pioneering customer experiences, challenging convention, and maintaining strong client partnerships grounded in integrity and authenticity. With about 100,000 professionals across 17 countries, serving over 250 brands in more than 75 languages, Alorica offers diverse career opportunities in a collaborative, values-driven environment. Applicants can explore more about the company and available roles at alorica.com/careers.</p><p><strong>Role Description</strong> This is a full-time, on-site role based in Giza for an English Customer Support Representative for a Medical Insurance account. The role involves responding to customer inquiries in English about medical insurance coverage, claims, benefits, and account information via phone, email, and chat. The representative will handle issue resolution, document interactions accurately, and follow established procedures to ensure compliance with company and client policies. Daily tasks include clarifying policy details, guiding customers through processes, escalating complex cases when necessary, and collaborating with team leaders and support teams. The role also includes participating in training sessions, meeting performance metrics, and contributing to a positive, customer-focused environment.</p><p><strong>Qualifications</strong></p><p> </p><ul><li>Strong customer service and communication skills, with the ability to actively listen, clarify information, and respond clearly and professionally in English.</li><li>Experience or training in English teaching, language support, or coaching, demonstrating excellent command of written and spoken English.</li><li>Skills in translation or interpreting English content as needed to ensure customer understanding of medical insurance terms and processes.</li><li>Ability to assist in training sessions, share best practices, and support team knowledge-building for processes and customer interaction standards.</li><li>Bachelor’s degree or equivalent education, preferably in a related field (languages, communication, business, or healthcare administration).</li><li>Comfort working with computer-based systems, CRM tools, and documentation platforms, with attention to accuracy and confidentiality.</li><li>Willingness to work full-time on-site in Giza and to follow shift schedules, including possible evening or weekend hours as required.</li><li>Previous experience in call centers, medical insurance, or healthcare customer support is beneficial but not mandatory.</li></ul>

<p><strong>Company Description</strong> Alorica is a global customer experience provider that partners with leading brands to design and deliver services that build long-term customer relationships. As a full-service CX organization, Alorica combines strategy, operational excellence, and advanced technology to create impactful and measurable results. The company is known for challenging conventions, maintaining strong client partnerships, and living its values of integrity and authenticity. With about 100,000 professionals across 17 countries, Alorica supports more than 250 brands in over 75 languages. Team members join a culture that values curiosity, creativity, connection, and commitment to exceptional customer care.</p><p><strong>Role Description</strong> The English Customer Service (Healthcare Account) role is a full-time, on-site position based in Cairo, Egypt. The role involves responding to inbound calls, emails, or chat messages from customers, addressing questions about healthcare services, billing, coverage, and account status in clear and accurate English. Team members handle inquiries, resolve issues, escalate complex cases to the appropriate departments, and document all interactions in the customer management system. Daily tasks include following established procedures, adhering to compliance and data privacy standards, meeting performance targets, and participating in coaching and training sessions to maintain up-to-date knowledge of healthcare policies and client-specific processes. The role requires a customer-centered approach, professional communication, and consistent collaboration with supervisors and peers to improve service quality.</p><p><strong>Qualifications</strong></p><p> </p><ul><li>Strong English communication skills, including clear speaking, active listening, and professional writing for calls, emails, and chat.</li><li>Customer service capabilities such as empathy, patience, problem-solving, and effective conflict resolution in a fast-paced environment.</li><li>Basic understanding of healthcare-related concepts (e.g., insurance, benefits, billing) or willingness to learn through training.</li><li>Computer literacy, including typing proficiency, multitasking across multiple systems, and accurate data entry.</li><li>Ability to follow structured processes, adhere to compliance guidelines, maintain confidentiality, and meet quality and productivity targets.</li><li>Flexibility to work in shifts, including evenings, weekends, or holidays, as required by business needs.</li><li>Previous experience in call centers, customer support, or healthcare service roles is an advantage but not strictly required.</li><li>High school diploma or equivalent; post-secondary education in any field is beneficial.</li><li>Strong teamwork mindset, reliability, and a positive attitude toward feedback and continuous improvement.</li></ul>