وظائف رائد نشاط - الإسكندريه مصر

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<p><strong>Additional details</strong></p><ul><li>Number of vacancies: 1</li><li>Shift system: Morning shifts only</li><li>Benefits: health insurance, social insurance, transportation allowance, overtime</li></ul>

Architectural supervision professionals with at least 10 years of experience in high-quality finishing. Must be residents of Alexandria. <p><strong>Additional details</strong></p><ul><li>Number of vacancies: 1</li><li>Shift system: Morning shifts only</li><li>Benefits: Health insurance, social insurance, transport allowance</li></ul>

Over at least 10 years of experience in customs clearance. Proven experience in supervision and management of the customs clearance team. Excellent knowledge of Egyptian customs laws and regulations and customs procedures. Experience dealing with government authorities and related agencies. Ability to follow up and complete all import and export procedures efficiently. Strong leadership, communication, and problem-solving skills. Proficient in Microsoft Office programs, preferably familiar with customs clearance systems. Supervision of all customs clearance operations and ensuring their implementation in accordance with laws and regulations. Monitor incoming and outgoing shipments until customs release procedures are completed. Coordination with government bodies, shipping agents, and suppliers. Lead and guide the customs clearance team, assign tasks, and monitor performance. Ensure accuracy of customs documents and adherence to deadlines. Address any issues or delays that may arise in clearance operations and provide appropriate solutions. Prepare periodic reports on department performance. <p><strong>Additional Details</strong></p><ul><li>Number of vacancies: 1</li><li>Shift system: Morning only</li><li>Benefits: health insurance, social insurance, transportation allowance, overtime</li></ul>

&middot;&nbsp; Receiving raw materials and products from suppliers and ensuring they meet specifications. · Reviewing received quantities and comparing them with purchase orders. · Recording all receiving and issuing operations in the system or ledgers. · Storing raw materials in an organized and safe manner according to the nature of each material. · Issuing raw materials to production or execution based on approved requests. · Continuously monitoring stock levels. · Ensuring the availability of required raw materials before starting execution. · Coordinating with the purchasing specialist in case of a shortage. · Conducting periodic inventory (daily/weekly/monthly) and detecting any discrepancies, with responsibility to explain causes and take necessary actions. · Maintaining organization and order in the warehouse according to a clear system that ensures easy access to materials and safe storage. · Ensuring storage safety (no damage or loss of materials). · Monitoring expiration dates (if any). · Preparing raw materials for production or delivery operations. · Organizing the entry and exit of personnel to the warehouse, and only authorized personnel allowed. · Preparing periodic reports on stock movement. · Maintaining inventory to prevent loss, damage, or misuse. · Ensuring no materials are dispensed except with approved documents. · Full compliance with approved warehouse procedures and not violating them under any circumstance. · Maintaining the warehouse entrusted asset and bearing full responsibility for it.<p><strong>Additional details</strong></p><ul><li>Number of vacancies: 1</li><li>Shift system: Morning only</li><li>Benefits: Health insurance, social insurance, transport allowance, overtime</li></ul>

<p></p><ul><li><p>Supervise daily retail operations across assigned outlets.</p></li><li><p>Lead and coach the retail team to maximize performance.</p></li><li><p>Monitor product availability, merchandising standards, and in-store execution.</p></li><li><p>Conduct regular field visits and ensure compliance with company policies.</p></li><li><p>Track team performance and prepare periodic reports.</p></li><li><p>Coordinate with Sales, Trade Marketing, and Supply Chain departments.</p></li><li><p>Resolve operational issues and ensure high customer satisfaction.</p></li><li><p>Ensure the achievement of assigned KPIs and business </p></li></ul><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Supervise daily sales activities. Support and guide Sales Executives. Monitor KPIs. Develop new business opportunities. Maintain customer relationships. Submit sales reports to management. Ensure achievement of sales targets.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s Degree is a must. Previous experience in a Freight Forwarding Company or Shipping Line is mandatory. Strong knowledge of international freight forwarding, import/export, and logistics services. Ability to coach and motivate team members. Experience leading a sales team. Excellent communication, negotiation, and customer relationship management skills. Target-oriented with a proven sales track record. Proficient in Microsoft Office applications. Alexandria residents only.</p><p></p></section>

Responsibilities: Lead, manage, and motivate a team of Real Estate Agents and Property Consultants. Set individual and team sales targets and ensure they are achieved. Monitor daily, weekly, and monthly sales performance and KPIs. Develop and implement effective sales strategies to maximize revenue. Monitor leads, follow-ups, conversion rates, and sales pipelines. Coach and mentor team members to improve their sales and negotiation skills. Conduct regular performance reviews and provide constructive feedback. Assist sales agents in handling difficult negotiations and closing high-value deals. Support the team in generating new leads and maximizing available opportunities. Ensure proper and consistent follow-up with leads and prospects. Analyze sales performance and identify areas for improvement. Prepare regular sales reports and communicate results to management. Stay updated on new real estate projects, market trends, property prices, and payment plans. Ensure the team maintains high standards of customer service and professionalism. Work closely with the marketing and management teams to improve lead quality and sales performance. Requirements: Bachelor's degree or equivalent is preferred. From 2 to 5 years of experience in real estate sales, with proven experience in a Team Leader or Sales Supervisor role. Strong knowledge of the Egyptian real estate market. Proven track record of achieving and exceeding sales targets. Previous experience managing and developing a team of Property Consultants or Real Estate Agents. Strong leadership and team-management skills. Excellent communication, negotiation, presentation, and closing skills. Strong understanding of sales funnels, lead generation, lead conversion, and CRM systems. Ability to analyze sales KPIs and performance metrics. Highly organized with excellent follow-up and time-management skills. Target-driven, proactive, and results-oriented. Ability to motivate and develop sales professionals. Strong problem-solving and decision-making skills. Good command of English is preferred. Strong knowledge of Microsoft Office is a plus. Previous experience in the Alexandria real estate market is an advantage. <p><strong>Additional Details</strong></p><ul><li>Number of vacancies: 5</li><li>Shift system: Morning shift only</li></ul>

<p><strong>About the role</strong></p><p>This is a field sales role where you will meet prospects, build relationships, and close deals in person within your assigned territory. You will be assigned to work within a specific city or region, and each week you will be given specific locations or neighbourhoods to focus your visits on, as well as a specific business niche or category to prioritise. Within your weekly assignment, you decide your own daily route, order of visits, and approach.</p><p><strong>Key responsibilities</strong></p><ul><li>Prospect and acquire new clients through direct, face-to-face engagement within your assigned territory, locations, and weekly niche.</li><li>Deliver compelling product demonstrations of LERE's booking and scheduling features, tailored to each business owner's specific needs and pain points.</li><li>Guide prospects through signup and onboarding, owning your pipeline from first contact through to paid subscription.</li><li>Bring in a minimum of <strong>10 paid subscribers each month</strong>.</li><li><strong>Earn additional commission for every 3 paid subscribers you bring in above your monthly target of 10.</strong></li><li>Maintain accurate, up-to-date records of every client interaction, follow-up, and closed deal in Qolaro's CRM system.</li><li>Feed market intelligence back to the team, including competitor activity, pricing feedback, and common customer objections or pain points.</li><li>Coordinate with internal teams to ensure a smooth handover and onboarding experience for the client after the sale closes.</li><li>Submit regular activity and performance reports to your line manager and take part in scheduled check-ins with the Qolaro Sales Team.</li><li>Represent LERE and Qolaro professionally in every client interaction, using only approved sales materials and messaging.</li><li>Actively follow up with customers you acquire after signup and payment to encourage continued product usage, address concerns, and identify any issues that may lead to cancellation.</li></ul><p><strong>About you</strong></p><ul><li>Minimum 2 years of proven experience in field sales, direct sales, or territory sales.</li><li>A verifiable, quantifiable track record of closing deals.</li><li>Strong negotiation and closing skills; you know how to handle objections and still get to yes.</li><li>A creative, quick-thinking approach; you can read a room, adjust your pitch, and find solutions on the fly.</li><li>A functional smartphone or PC that meets minimum technical requirements for field tools and CRM access.</li><li>Excellent verbal communication and natural persuasiveness.</li><li>High personal discipline; you manage your own daily time and route while staying accountable to your weekly assignment, monthly target, and regular reporting.</li><li>Resilience and a positive attitude in a high-activity, target-driven environment.</li></ul><p><strong>About us</strong></p><p>Qolaro Ltd represents LERE — a booking and scheduling platform for small, service-based businesses. At Qolaro, we believe great sales is part hustle, part strategy, and all human connection. We are growing fast and looking for Field Sales Officers who are hungry, sharp, and ready to represent LERE in the field with confidence and credibility.</p><p><strong>Benefits</strong></p><ul><li>A guaranteed base payment.</li><li><strong>Uncapped commission for every additional 3 paid subscribers achieved above the monthly target of 10.</strong></li><li>A performance-driven team that values results and rewards them.</li><li>Official Qolaro/LERE branding materials and a clear escalation channel for questions in the field.</li></ul><p>&nbsp;</p>

<h2><strong>Job Description</strong></h2><p>The role of Sales Supervisor will include, but not limited to the following:</p><ul><li><p>Develop a business plan and sales strategy for the market that ensures the attainment of company sales goals and profitability.</p></li><li><p>Responsible for the performance and development of the Account Managers.</p></li><li><p>Prepares action plans by individuals as well as by team for effective search of sales leads and prospects.</p></li><li><p>Initiate and coordinate the development of action plans to penetrate new markets.</p></li><li><p>Assist in the development and implementation of marketing plans as needed.</p></li><li><p>Conducts one-on-one reviews with all Account Managers to build more effective communications, understand training and development needs, and provide insight for the improvement of the Account Manager’s sales and activity performance.</p></li><li><p>Provide timely feedback to senior management regarding performance.</p></li><li><p>Provide timely, accurate, competitive pricing on all completed prospect applications submitted for pricing and approval, while striving to maintain maximum profit margin.</p></li><li><p>Maintain accurate records of all prices, sales, and activity reports submitted by Account Managers.</p></li><li><p>Receiving, revising and analyzing key sales reports before submitting the final reports to the senior management.</p></li><li><p>Building and maintaining collaborative team spirit within Transformational leadership behaviors settings.</p></li><li><p>Create and conduct proposal presentations and RFP (Request for Proposal) responses.</p></li><li><p>Assist Account Managers in the preparation of proposals and presentations.</p></li><li><p>Control expenses to meet budget guidelines.</p></li><li><p>Adhere to all company policies, procedures, core values and business ethics codes and ensures that they are communicated and implemented within the team.</p></li><li><p>Recruit, test, and hire Account managers based on criteria agreed upon by senior management.</p></li><li><p>Ensure that all Account Managers meet or exceed all activity standards for prospecting calls, appointments, presentations, proposals and close.</p></li><li><p>Delegate authority and responsibility with accountability and follow-up.</p></li><li><p>Set examples for Account Managers in areas of personal character, commitment, organizational (including communication) and selling skills, and work habits.</p></li><li><p>Conduct regular coaching sessions with Account Managers to build motivation and selling skills.</p></li><li><p>Maintain professional relationships and contact information with all clients in the market area to ensure high levels of client satisfaction.</p></li><li><p>Demonstrate the ability to interact and cooperate with all company departments.</p></li><li><p>Proactively support company compliance with Health and Safety legislation through adherence to company policies, processes and practices.</p></li><li><p>Ensure that all business activity is conducted in line with company values, policies and ethics codes of conduct.</p></li><li><p>Undertake any other activity as reasonably requested by management.</p></li><li><p>As a sales manager, one should maintain the necessary data and records for future reference.</p></li><li><p>Running the PMP for subordinates on a regular basis as agreed with the organization’s HR system</p></li><li><p>Participate with the commercial director in analyzing the market opportunities and threats, and developing the sales strategic plan. and in hiring and developing of new recruits and selecting the best candidates.</p></li><li><p>Maintain a very professional report system on a regular basis together with key accidental reports and marketing intelligence reports.</p></li></ul><p></p>

<p>POSITION SUMMARY Create recreational activity agendas and advertisements using publishing software. Conduct inventory of supplies, materials, and equipment and inform manager of low supply items. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Provide information to guests about available recreation facilities and activities. Promote the rules and regulations of the recreation facility intended for the safety and welfare of guests and members. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational equipment and supplies. Assist management in training, motivating, and coaching employees; serve as a role model. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests service needs; assist individuals with disabilities. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Process orders or transactions from customers and collect payment as necessary. Ensure adherence to quality expectations and standards; identify, recommend, and implement new ways to increase organizational quality. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.</p><p><strong>Desired Candidate Profile</strong></p><p>PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: At least 1 year of supervisory experience. REQUIRED QUALIFICATIONS License or Certification: CPR Certification First Aid Certification Recreation and Fitness Equipment Any certification or training required by local and state agencies.</p>

<p>Care for plasma donor during plasmapheresis activity through successful donor and instrument setup, through successful collection process, and then successfully disconnect donor and complete initial processing unit of plasma unit. The employee maintains equipment and environment to assure a successful donor outcome and maintains professional and positive attitude to promote a calm and professional environment for the potential donor. - Rotational Shifts (not fixed), 5 working days and 2 days off, 8 working hours (Morning &amp; Night)</p><p>Key responsibility</p><ul><li>Assists in determining the suitability of donors to undergo plasmapheresis prior to venipuncture.</li><li>Responds to and assists with handling donor reactions in accordance with guidelines</li><li>Monitors donor and equipment to ensure health of donors and quality of product.</li><li>Sets up, disconnects and operates the automated plasmapheresis machines including response and evaluation of all auto pheresis troubleshooting displays, documentation of exceptions, etc.</li><li>Ensures the proper calibration and maintenance of auto pheresis machines and associated equipment.</li><li>May be trained to repair plasma equipment.</li><li>Disconnects and disposes of all contaminated disposable equipment.</li><li>Ensures proper cleaning of equipment and work area between donors.</li><li>Maintains accurate and thorough documentation of production records.</li><li>Ensures donor confidentiality.</li><li>Builds rapport with donors to ensure overall customer satisfaction with the center to support long-term donation.</li><li>Learns and maintains thorough familiarity and compliance with all local competent authority regulations. Standard Operating Procedure Manual, Current Good Manufacturing Practice (eGMP) and internal company procedures</li><li>Reports all unsafe working situations or conditions to area lead, supervisor or manager.</li></ul><p><strong>Desired Candidate Profile</strong></p><h3>Academic experience required</h3><p>Nurse or Health Technical Institute graduate or equivalent.</p><h3>Professional Experience Required</h3><p>1 years of clinical experience. Experience with plasma or whole blood, and with GMP regulated environment preferred.</p><h3>Computing Skills</h3><p>MS Office knowledge preferred but not required.</p><h3>Personal Skills</h3><p>Communication and customer service skills. Organized and able to manage time effectively. Ability to work within a highly regulated, labor intensive, fast paced medical environment. Ability to understand and follow SOP's and protocols.</p><h3>Languages</h3><p>Written and spoken English and Arabic.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Promote a fun and relaxing atmosphere for guests in all recreational activities and areas by expressing an upbeat and enthusiastic attitude. Provide information to guests about available recreation facilities, activities, lessons, and equipment. Promote the rules and regulations of the recreation facility intended for the safety and welfare of guests and members. Oversee activity in the recreational facility, respond appropriately in accordance with local operating procedure in the event of an emergency, and provide assistance to injured guests until the arrival of emergency medical services. Obtain, fold, and stack towels according to company procedures. Conduct inventory of supplies, materials, and equipment and inform supervisor/manager of low supply items. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. REQUIRED QUALIFICATIONS License or Certification: CPR Certification First Aid Certification Recreation Equipment Any certification or training required by local and state agencies.</p><p></p></section>

<ul><li><p>Divide supervisors into provinces according to the work plan.</p></li><li><p>Continuously follow up with supervisors to ensure that department goals are achieved.</p></li><li><p>Monitor the database of merchants and libraries in the province assigned to each supervisor.</p></li><li><p>Analyze the market and target audience to identify the best marketing channels.</p></li><li><p>Supervise the increase in the customer base according to the work plan.</p></li><li><p>Supervise the promotion process for the company's books and products.</p></li><li><p>Receive and review supervisor reports.</p></li><li><p>Collect and analyze data for periodic reports on promotional results.</p></li><li><p>Prepare monthly supervisor evaluations and work plans (weekly and monthly).</p></li><li><p>Conduct technical interviews for supervisors.</p></li><li><p>Supervise, train, and mentor supervisors on an ongoing basis.</p></li></ul><p></p><p><strong>Requirements</strong></p><p><strong>Educational Qualifications:</strong></p><ul><li><p>Bachelor's degree required.</p></li></ul><p><strong>Work Experience:</strong></p><ul><li><p>At least 5-7 years of experience as a sales or marketing supervisor is required.</p></li><li><p>Experience in the food/pharmaceutical/book industry is preferred.</p></li><li><p><strong>Alexandria or El Behira Resident only is required</strong></p></li><li><p><strong>Area to Manage &nbsp;( Alexandria , El Behira )</strong></p></li></ul><p><strong>Language:</strong></p><ul><li><p>English proficiency: Good (reading, writing, and speaking).</p></li></ul><p><strong>Computer Skills:</strong></p><ul><li><p>Proficient in Microsoft Office Suite (Excel, Word).</p></li></ul><p></p>

<p>2.1 Maintains complete knowledge of and comply with all departmental policies/service.</p><p>2.2 Maintains complete knowledge of correct maintenance and use of equipment. Uses equipment only as Intended.</p><p>2.3 Anticipates guests needs, responds promptly and acknowledges all guests, though busy and at any time of the day.</p><p>2.4 Maintains positive guest relations at all times.</p><p>2.5 Resolves guest complaints, ensuring guest satisfaction.</p><p>2.6 Monitors and maintains cleanliness, sanitations and organizations of assigned work areas.</p><p>2.7 Maintains complete knowledge of: 1) All hotel facilities/services, hours of operation. 2) All guest room layouts, bed types, d cor, appointments, and locations. 3) Room availability for any given day. 4) Restricted dates, rates and room types. 5) All room rates, packages and promotions. 6) Specific arrangements between hotel and travel agencies, corporate reservations center. 7) Entertainment/special events scheduled in the hotel. 8) Accesses all functions of the computer system.</p><p>9) Evaluates the staffing requirements and prepares work schedules weekly, adhering to budget goals.</p><p>2.8 Ensures that the Reservation lines are attended at all times during scheduled hours and that sufficient staffing is present to meet the daily business demands.</p><p>2.9 Documents any late or absent employees; maintains accurate and current employee records.</p><p>2.10 Schedules and assigns employees breaks.</p><p>2.11 Communicates anticipated business demands daily with each employee (arrivals/departures, group functions, guest requests, etc.).</p><p>2.12 Legibly updates information board.</p><p>2.13 Ensures that employees are knowledgeable about hotel services, features and amenities.</p><p>2.14 Prepares and communicates assignments to the employees. Assigns additional tasks as they arise.</p><p>2.15 Responds to incoming calls.</p><p>2.16 Accesses and ensures that Reservation Agents properly access all functions of Reservations system.</p><p>2.17 Monitors and ensures that Reservations employees perform their job functions according to the hotel's standards.</p><p>2.18 Monitors and ensures that all reservations (including manual) are put into the system.</p><p>2.19 Monitors reservations requested by fax, telex and mail.</p><p>2.20 Ensures guest history accounts are kept current.</p><p>2.21 Ensures advance deposits, refunds of such and confirmation of both are processed.</p><p>2.22 Monitors group reservation activity daily and communicates status with Sales Department. Follows up on tentative sales bookings with respective Sales Manager to update status.</p><p>2.23 Ensures group files are accurate and kept current.</p><p>2.24 Ensures that group requirements are entered from the sales booking sheet.</p><p>2.25 Processes change forms received from Sales after checking availability; resolves any discrepancies.</p><p>2.26 Ensures that group room blocks are released to general inventory after group's cut-off date or cancellation.</p><p>2.27 Ensures that rooming lists are put into the system.</p><p>2.28 Pre-block group rooms where special requests are made.</p><p>2.29 Assists Reservations staff whenever necessary in performing all job functions.</p><p>2.30 Conducts a week formal training program on the required job functions with criterion expected, department orientation with new hires, and ongoing training with existing employees.</p><p>2.31 Works closely with other departments to effectively accommodate guests' special requests and amenities.</p><p>2. 32 Communicates designated VIP reservations to the General Manager and department managers.</p><p>2.33 Works closely with the Front Desk Manager in determining the percentage for overbooking.</p><p>2.34 Reviews no-show reservations and process charges. Tracks group no- show reservations and distributes to Sales Department.</p><p>2.35 Compiles reports on no-show for future business forecasting.</p><p>2.36 Reviews master file activity report daily for accuracy of codes, rates and guest information.</p><p>2.37 Communicates room availability (particularly status changes on any date) to Reservations employees, Front Desk Manager and Corporate Reservations Center.</p><p>2.38 Reviews any reservations erroneously taken during restricted dates with individual responsible.</p><p>2.39 Reviews previous night's occupancy report and track for forecasting future business patterns.</p><p>2.40 Monitors wait list and determines priority of guests to be contacted for room availability.</p><p>2.41 Creates Travel Agent Master in computer.</p><p>2.42 Reviews Travel Agency Commission Report daily for accuracy; resolves any discrepancies.</p><p>2.43 Monitors system problems, maintains log of such and coordinates corrections with the service company representative.</p><p>2.44 Prepares work orders for maintenance repairs and distributes them to Engineering.</p><p>2.45 Maintains supply levels and legibly document needs on a requisition.</p><p>2.46 Organizes and sets up office files on designated reference or resource information; keeps filing up- to date.</p><p>2.47 Prepares and distributes weekly/monthly/annual forecasts.</p><p>2.48 Prepares and submits daily/weekly payroll records.</p><p>2.49 Ensures that all pertinent information is documented in the log book daily.</p><p>2.50 Conducts performance appraisals of designated staff annually.</p><p>2.51 Attends designated meetings.</p><p>2.52 Reviews status of assignments and any follow-up action with on-coming Supervisor.</p><p>2.53 To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).</p><p>2.54 To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.</p><p>2.55 To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment.</p><p>2.56 Carry out instructions given by the management team and head office.</p><p>2.57 Carry out all responsibilities related to the quality management and food safety management systems implemented at the facility.</p><p><strong>Desired Candidate Profile</strong></p><h3>Qualifications</h3>Education High school graduate or equivalent vocational training certificate, some college. Experience: one year s experience as a Reservations Agent, preferably a style hotel. Foreign Language: Fluency in English both verbal and non-verbal. Courses and Training Ability to input and access information in the property management system/computers. Computer Literacy Compute basic arithmetic. Skills Familiarity with yield management and forecasting. Ability to perform job functions with attention to details, speed and accuracy. Ability to prioritize and organize, be a clear thinker, and calm. Ability to resolve problems using good judgment, follow directions thoroughly, understand guest s service needs, work cohesively with co-workers as part of a team.

<p>2.1 Maintains complete knowledge of and comply with all departmental policies/service. 2.2 Maintains complete knowledge of correct maintenance and use of equipment. Uses equipment only as Intended. 2.3 Anticipates guests needs, responds promptly and acknowledges all guests, though busy and at any time of the day. 2.4 Maintains positive guest relations at all times. 2.5 Resolves guest complaints, ensuring guest satisfaction. 2.6 Monitors and maintains cleanliness, sanitations and organizations of assigned work areas. 2.7 Maintains complete knowledge of: 1) All hotel facilities/services, hours of operation. 2) All guest room layouts, bed types, d cor, appointments, and locations. 3) Room availability for any given day. 4) Restricted dates, rates and room types. 5) All room rates, packages and promotions. 6) Specific arrangements between hotel and travel agencies, corporate reservations center. 7) Entertainment/special events scheduled in the hotel. 8) Accesses all functions of the computer system. 9) Evaluates the staffing requirements and prepares work schedules weekly, adhering to budget goals. 2.8 Ensures that the Reservation lines are attended at all times during scheduled hours and that sufficient staffing is present to meet the daily business demands. 2.9 Documents any late or absent employees; maintains accurate and current employee records. 2.10 Schedules and assigns employees breaks. 2.11 Communicates anticipated business demands daily with each employee (arrivals/departures, group functions, guest requests, etc.). 2.12 Legibly updates information board. 2.13 Ensures that employees are knowledgeable about hotel services, features and amenities. 2.14 Prepares and communicates assignments to the employees. Assigns additional tasks as they arise. 2.15 Responds to incoming calls. 2.16 Accesses and ensures that Reservation Agents properly access all functions of Reservations system. 2.17 Monitors and ensures that Reservations employees perform their job functions according to the hotel's standards. 2.18 Monitors and ensures that all reservations (including manual) are put into the system. 2.19 Monitors reservations requested by fax, telex and mail. 2.20 Ensures guest history accounts are kept current. 2.21 Ensures advance deposits, refunds of such and confirmation of both are processed.2.26 Ensures that group room blocks are released to general inventory after group's cut-off date or cancellation. 2.27 Ensures that rooming lists are put into the system. 2.28 Pre-block group rooms where special requests are made. 2.29 Assists Reservations staff whenever necessary in performing all job functions. 2.30 Conducts a week formal training program on the required job functions with criterion expected, department orientation with new hires, and ongoing training with existing employees. 2.31 Works closely with other departments to effectively accommodate guests' special requests and amenities. 2. 32 Communicates designated VIP reservations to the General Manager and department managers. 2.33 Works closely with the Front Desk Manager in determining the percentage for overbooking. 2.34 Reviews no-show reservations and process charges. Tracks group no- show reservations and distributes to Sales Department. 2.35 Compiles reports on no-show for future business forecasting. 2.36 Reviews master file activity report daily for accuracy of codes, rates and guest information. 2.37 Communicates room availability (particularly status changes on any date) to Reservations employees, Front Desk Manager and Corporate Reservations Center. 2.38 Reviews any reservations erroneously taken during restricted dates with individual responsible. 2.39 Reviews previous night's occupancy report and track for forecasting future business patterns. 2.40 Monitors wait list and determines priority of guests to be contacted for room availability.2.41 Creates Travel Agent Master in computer. 2.42 Reviews Travel Agency Commission Report daily for accuracy; resolves any discrepancies. 2.43 Monitors system problems, maintains log of such and coordinates corrections with the service company representative. 2.44 Prepares work orders for maintenance repairs and distributes them to Engineering. 2.45 Maintains supply levels and legibly document needs on a requisition. 2.46 Organizes and sets up office files on designated reference or resource information; keeps filing up-to date. 2.47 Prepares and distributes weekly/monthly/annual forecasts. 2.48 Prepares and submits daily/weekly payroll records. 2.49 Ensures that all pertinent information is documented in the log book daily. 2.50 Conducts performance appraisals of designated staff annually.2.51 Attends designated meetings. 2.52 Reviews status of assignments and any follow-up action with on-coming Supervisor. 2.53 To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). 2.54 To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. 2.55 To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment. 2.56 Carry out instructions given by the management team and head office. 2.57 Carry out all responsibilities related to the quality management and food safety management systems implemented at the facility. 2.22 Monitors group reservation activity daily and communicates status with Sales Department. Follows up on tentative sales bookings with respective Sales Manager to update status. 2.23 Ensures group files are accurate and kept current. 2.24 Ensures that group requirements are entered from the sales booking sheet. 2.25 Processes change forms received from Sales after checking availability; resolves any discrepancies.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>Education High school graduate or equivalent vocational training certificate, some college. Experience: one year s experience as a Reservations Agent, preferably a style hotel. Foreign Language: Fluency in English both verbal and non-verbal. Courses and Training Ability to input and access information in the property management system/computers. Computer Literacy Compute basic arithmetic. Skills Familiarity with yield management and forecasting. Ability to perform job functions with attention to details, speed and accuracy. Ability to prioritize and organize, be a clear thinker, and calm. Ability to resolve problems using good judgment, follow directions thoroughly, understand guest s service needs, work cohesively with co-workers as part of a team.</p>