وظائف بواب

A resident guard is required from the provinces for a villa in October, holding a private license to meet the villa's requests<p><strong>Additional details</strong></p><ul><li>Number of vacancies: 1</li><li>Shift system: morning and evening</li><li>Driver's license: Private</li><li>Benefits: Accommodation</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>"Why work for Accor?<br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"</p><br><br>Job Description<br><br><p>Join our dynamic hospitality team in Cairo, Egypt, as a Bellperson! We're looking for an enthusiastic and detail-oriented professional who takes pride in delivering exceptional guest experiences from the moment our visitors arrive. As a Bellperson, you'll be the welcoming face of our property, combining professionalism with genuine warmth to ensure every guest feels valued and supported throughout their stay. Your commitment to excellence and attention to our guests' needs will directly contribute to creating memorable experiences that keep guests coming back.</p><br><ul><li>Welcome all guests with a warm, professional demeanor and provide outstanding service at every interaction</li><li>Efficiently deliver guest luggage, and packages to rooms in a timely and organized manner</li><li>Personalize guest room orientations in a friendly, engaging, and professional way that showcases property amenities</li><li>Maintain a visible presence in the lobby and front entrance areas, offering proactive assistance to guests under the direction of Guest Services leadership</li><li>Keep the lobby, front entrance, and common areas clean and well-maintained, with special attention to glass surfaces, main doors, and seating areas</li><li>Accurately record and promptly deliver all guest and colleague deliveries to their correct destinations</li><li>Support doorman duties as directed by the Guest Services Manager</li><li>Demonstrate comprehensive knowledge of hotel standards, services, and facilities, and communicate this information clearly to guests</li><li>Coordinate seamless arrival and departure processes for guest tours in an efficient and timely manner</li><li>Adhere to all health, safety, and security protocols, including emergency procedures and incident reporting</li><li>Work collaboratively with colleagues across all departments to ensure cohesive guest service delivery</li></ul><br>Qualifications<br><br><ul><li>Service-focused personality with a genuine passion for delivering exceptional customer experiences</li><li>Proven customer service experience in a hospitality or similar fast-paced environment</li><li>Excellent verbal and written communication skills in English</li><li>Professional appearance and demeanor with strong interpersonal skills</li><li>Ability to remain calm, organized, and efficient while working under pressure in a dynamic environment</li><li>Strong teamwork and collaboration skills with the ability to work cohesively with colleagues from diverse backgrounds</li><li>Physical capability to stand for extended periods, lift and carry items up to 50 pounds, and navigate multiple floors</li><li>Exceptional attention to detail, particularly regarding guest belongings and security</li><li>Reliable, punctual, and flexible with scheduling, including availability for shift work</li><li>Problem-solving mindset with the ability to address guest needs proactively and creatively</li><li>Basic numeracy skills for accurately recording deliveries and transactions</li><li>Willingness to learn hotel operations, systems, and procedures through onboarding and training programs</li><li>Resilience and adaptability in responding to changing guest needs and property requirements</li></ul><br>Additional Information<br><br><p>Your team and working environment:<br>•&nbsp;&nbsp; &nbsp;A passionate and inspired team that creates unique experiences for all they meet.<br>•&nbsp;&nbsp; &nbsp;We recognize and celebrate our team and individual success&nbsp;<br>Hotel Overview: &nbsp;Overlooking one of Cairo’s most beautiful Nile views, Nile City Towers complex is a business destination claim to Egypt’s corporate success.<br>Our commitment to Diversity &amp; Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.<br>What is in it for you:<br>•&nbsp;&nbsp; &nbsp;Employee benefit card offering discounted rates at Accor worldwide<br>•&nbsp;&nbsp; &nbsp;Learning programs.<br>•&nbsp;&nbsp; &nbsp;Opportunity to develop your talent and grow within your property and across the world!<br>•&nbsp;&nbsp; &nbsp;Ability to make a difference through our Corporate Social Responsibility activities.</p><br> </div>

<p><h4>Company description</h4> <p>Why work for Accor?<br> We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br> By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.<br> Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p> <h4>Job description</h4> <p>We are seeking an exceptional Concierge Agent to join our hospitality team in Cairo, Egypt. As a Concierge Agent, you will be the ultimate guest ambassador, delivering personalized service and turning every request—no matter how unique or challenging—into an unforgettable experience. This role requires a professional, empathetic, and detail-oriented individual who thrives in a fast-paced environment and is passionate about exceeding guest expectations.</p> <p><strong>Responsibilities include:</strong></p> <ul> <li>Serve as a knowledgeable hotel ambassador by maintaining current information about hotel facilities, local attractions, dining options, entertainment venues, and city happenings to provide accurate and helpful guidance to guests</li> <li>Manage a diverse range of guest requests with enthusiasm and efficiency, including dining reservations (both in-house and off-property), entertainment bookings, transportation arrangements, tours, medical services, florist services, and other specialized requests</li> <li>Develop and maintain comprehensive guest preference records and history to personalize future interactions and demonstrate genuine care for returning guests</li> <li>Cultivate and maintain a professional network of reliable service providers and local contacts to facilitate seamless coordination of guest requirements</li> <li>Ensure the availability and organization of printed materials such as brochures, city maps, restaurant guides, and promotional information for guest distribution</li> <li>Respond to guest inquiries with positivity, transparency, and a solutions-oriented mindset, maintaining composure and courtesy under pressure</li> <li>Follow through on all guest requests and endorsements, ensuring timely completion and follow-up communication</li> <li>Maintain absolute integrity and trustworthiness in all financial matters and guest interactions</li> <li>Adhere to all departmental standard operating procedures, safety policies, and organizational guidelines</li> <li>Collaborate effectively with colleagues across departments to create a service-driven, results-focused work environment</li> <li>Perform additional duties as assigned to support the overall success of the hospitality operation</li> </ul> <h4>Qualifications</h4> <p><strong>Required qualifications:</strong></p> <ul> <li>Minimum 1 year of professional experience in customer service, hospitality, or a related guest-facing industry</li> <li>Fluency in English with excellent written and verbal communication skills</li> <li>Strong interpersonal and problem-solving abilities with the capacity to handle complex, multifaceted requests</li> <li>Exceptional organizational skills with the ability to manage multiple tasks simultaneously</li> <li>Proficiency with computer systems in a Windows environment, including Microsoft Word, Excel, and PowerPoint</li> <li>Demonstrated ability to remain calm, courteous, and focused on guest needs in high-pressure situations</li> <li>High level of responsibility, reliability, and personal integrity</li> <li>Proven ability to work collaboratively as part of a team while maintaining individual initiative</li> <li>Flexibility and adaptability to changing priorities and guest needs</li> <li>Strong time management skills and results-oriented approach to task completion</li> </ul> <h4>Additional information</h4> <p><strong>Our commitment to diversity & inclusion:</strong><br> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p> <p><strong>What is in it for you:</strong></p> <ul> <li>Employee benefit card offering discounted rates at Accor worldwide</li> <li>Learning programs through our academies</li> <li>Opportunity to develop your talent and grow within your property and across the world</li> <li>Ability to make a difference through our corporate social responsibility activities, like Planet 21</li> </ul> <p>Why work for Accor?<br> We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br> By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p> <h4>Hotel overview</h4> <p>Overlooking one of Cairo’s most beautiful Nile views, Nile City Towers complex is a business destination claiming Egypt’s corporate success. Built on a total area of 16,000 sqm, Nile City Towers boasts a 170 meter Nile façade and its two towers are an anchor to an exclusive shopping center, upscale housing, a five-star hotel, 8-screen cinema and 4 floors of underground parking.</p> <p>The spectacular reception leads the way to 566 elegantly designed rooms, suites, restaurants, bars and a health club on the 25th floor with a comprehensive range of fitness facilities including a signature Willow Stream Spa as well as a sky-high swimming pool.</p> <h4>Physical aspects of position</h4> <ul> <li>Constant standing and walking throughout shift</li> <li>Frequent lifting and carrying up to 30 lbs</li> <li>Occasional kneeling, pushing, pulling, lifting</li> <li>Occasional ascending or descending ladders, stairs and ramps</li> </ul> <h4>Visa requirements</h4> <p>Must be legally permitted to work in Egypt.</p></p><p></p>

We are looking for local dynamic and passionate hospitality professionals to join our team<br><br>https://careers.marriott.com/residences-concierge/job/D26053BDB097DC93F9D27C99E182C674

<p>The Role of Chief Concierge: We are currently seeking a creative, talented, full-time Chief Concierge that is well-mannered, visionary, and passionate and has a deep understanding of the hospitality concept to join our team. Talents must have the ability to ensure all team members are properly trained in areas such as: service delivery, hotel facilities and services, local directions, etc. and have the tools and equipment needed to effectively carry out their job functions, the ability to promote the hotel s other businesses at every possible opportunity such as Food and Beverage and Spas, with recommendations and In the know details to entice a visit, as well as the ability to know what activities are available in the city; theater, the arts, special exhibits, concerts, shows, sports, leisure activities, sightseeing tours, etc. and to establish close contacts with people in these areas to provide information, ticketing, reservations, etc. for guests, while also possessing the ability to ensure all Four Seasons Concierge Standard Operating Procedures (SOPs) are consistently applied.</p><p><strong>Desired Candidate Profile</strong></p><p>Our Ideal Chief Concierge: Talents must have reading, writing and oral proficiency in the English language, oral proficiency in a second language. Previous experience in luxury hospitality/hotels is a must, while being a member of Les Clef D Or is required.</p>

<p><h4>About Four Seasons</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location</h4> <p>La Compagnie Four Seasons</p> <p>Four Seasons est classé par le magazine Fortune parmi les 100 meilleures compagnies dans lesquelles il fait bon travailler, et ce, chaque année depuis 1998.</p> <p>Avec 135 hôtels dans plus de 50 pays, Four Seasons n’a de cesse d’élever l’expérience client grâce à son innovation constante et des standards de qualité d’excellence.</p> <p>La culture Four Seasons est basée sur notre Règle d’Or, profondément ancrée en chacun de ses collaborateurs. Tous partagent un même objectif afin d’offrir un service exceptionnel à nos clients.</p> <p>Chez Four Seasons, nous croyons qu'il est important de reconnaître un visage familier, d’accueillir et de traiter chaque client et chaque employé comme nous aimerions être traités nous-mêmes.</p> <p>Que vous travailliez avec nous ou que vous séjourniez avec nous, notre mission est de vous offrir des souvenirs qui resteront à jamais dans votre cœur. Nous sommes convaincus de l’importance de connecter de façon naturelle et chaleureuse avec nos clients et nos équipes.</p> <p>Nous sommes fiers de permettre à l'ensemble de nos employés d’être les acteurs de chacune des émotions offertes à nos clients !</p> <p><strong>Four Seasons Hotel George V Paris</strong></p> <p>Le Four Seasons George V se situe à quelques pas seulement des Champs-Élysées, au cœur du célèbre Triangle d'Or de Paris et non loin de l’avenue Montaigne et de ses boutiques de luxe.</p> <p>Plusieurs fois élu meilleur hôtel au monde avec ses 6 étoiles au Guide Michelin, ses 243 chambres et suites et son spa et ses 7 salons privés, nous vous proposons de débuter votre carrière en rejoignant nos équipes et de poursuivre à terme une évolution à l’international.</p> <p>Nous recherchons pour notre établissement parisien un(e) Assistant(e) Concierge - CDD à compter du mois d'août 2026 (H/F) expérimenté et qualifié.</p> <p>Le/la candidat(e) doit être titulaire d’une autorisation de travail conforme à la législation française.</p> <p>Un niveau courant de français et d’anglais sont requis.</p> <p>Poste basé à Paris.</p> <h4>Profil recherché</h4> <p>Le poste d’Assistant Concierge en Contrat à Durée Déterminée au Four Seasons Hôtel George V est un rôle exigeant, mais d’une importance capitale : il/elle laisse aux clients une impression durable, unique, et déterminante dans leur perception de la qualité du service reçu. Plus qu’au service des clients, l’Assistant(e) Concierge se met également au service de l’ensemble de l’hôtel… et de sa ville, dont il/elle est un véritable ambassadeur.</p> <p>Le métier d’Assistant(e) Concierge exige rigueur et précision. Il/elle ne présume pas et ne promet pas à la légère, mais fait siens les besoins et les questions de ses interlocuteurs, en s’investissant avec la même implication que si ces demandes étaient les siennes. Il ne dit jamais « non », car pour chaque question ou difficulté, il existe une solution.</p> <p>Il/elle est essentiel de rappeler ce qui distingue un service de conciergerie à l’heure où les moyens d’information et de réservation sont accessibles à tous : la valeur ajoutée d’un Assistant(e) Concierge réside dans la pertinence et la personnalisation de ses réponses. Pour cela, il/elle doit rester en permanence à la pointe de l’information, connaître sa ville, son réseau et ses partenaires mieux que quiconque, et cultiver des relations privilégiées.</p> <p>Le Four Seasons Hotel George V, Paris est fier d’être devenu le premier hôtel au monde à accueillir sous un même toit le plus grand nombre de concierges « Les Clefs d’Or », grâce à l’arrivée récente de deux nouveaux membres au sein de l’équipe, portant à 11 le nombre total de titulaires de cette distinction prestigieuse.</p> <p>Ce jalon rare est un hommage à l’expertise, au dévouement et à la passion inégalés de notre équipe. Les clés dorées qu’ils arborent fièrement sont plus qu’un symbole : elles représentent un sceau de confiance, d’excellence et de service véritablement personnalisé. Le genre de service qui transforme un séjour en un souvenir inoubliable.</p> <p>Par son élégance irréprochable, sa courtoisie et son éducation, le Concierge incarne l’image et les valeurs de Four Seasons, non seulement auprès de la clientèle, mais également auprès de tous ses interlocuteurs.</p> <p>Si ce métier s’apprend en grande partie sur le terrain, c’est surtout par l’attitude que l’on ouvre les bonnes portes : sourire, amabilité, courtoisie, discrétion, humour et charme sont ses meilleures armes pour créer des connexions solides et satisfaire les clients les plus exigeants.</p> <h4>Fonctions essentielles</h4> <ul> <li>Avoir une bonne maîtrise de la langue française, lue, écrite et parlée.</li> <li>Avoir une bonne connaissance de la langue anglaise, lue, écrite et parlée.</li> <li>Avoir une expression orale raffinée, expression écrite soignée.</li> <li>Rester calme dans des situations d’urgence et de stress.</li> <li>Être patient, faire preuve de tact, d’empathie et de compréhension.</li> <li>Être organisé, ponctuel et rigoureux avec un bon sens d’analyse de ses priorités.</li> <li>Extraverti, il doit faire preuve d’un excellent sens relationnel.</li> <li>Faire preuve de la plus grande intégrité, probité et discrétion.</li> <li>Bonne connaissance de Paris, historique, culturel, gastronomique, etc.</li> </ul> <h4>Ce que nous offrons</h4> <ul> <li>Excellentes conditions de travail et de rémunération.</li> <li>Nuitées offertes et à tarif préférentiel en fonction de l’ancienneté avec une réduction de 50% sur l’offre boisson et restauration.</li> <li>Nombreuses offres de formation et de développement.</li> <li>Possibilité d’évolution au sein de la compagnie.</li> <li>Mutuelle avantageuse.</li> <li>13ème mois.</li> <li>Intéressement et participation.</li> <li>Restaurant du personnel.</li> <li>Service de lingerie.</li> </ul> <p>À noter qu'en raison du grand nombre de candidatures que nous recevons, seuls les profils retenus pour le poste seront contactés pour commencer un processus d’entretiens.</p></p><p></p>

<p><h4>About Four Seasons</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location</h4> <p>La Compagnie Four Seasons</p> <p>Four Seasons est classé par le magazine Fortune parmi les 100 meilleures compagnies dans lesquelles il fait bon travailler, et ce, chaque année depuis 1998.</p> <p>Avec 135 hôtels dans plus de 50 pays, Four Seasons n’a de cesse d’élever l’expérience client grâce à son innovation constante et des standards de qualité d’excellence.</p> <p>La culture Four Seasons est basée sur notre Règle d’Or, profondément ancrée en chacun de ses collaborateurs. Tous partagent un même objectif afin d’offrir un service exceptionnel à nos clients.</p> <p>Chez Four Seasons, nous croyons qu'il est important de reconnaître un visage familier, d’accueillir et de traiter chaque client et chaque employé comme nous aimerions être traités nous-mêmes.</p> <p>Que vous travailliez avec nous ou que vous séjourniez avec nous, notre mission est de vous offrir des souvenirs qui resteront à jamais dans votre cœur. Nous sommes convaincus de l’importance de connecter de façon naturelle et chaleureuse avec nos clients et nos équipes.</p> <p>Nous sommes fiers de permettre à l'ensemble de nos employés d’être les acteurs de chacune des émotions offertes à nos clients !</p> <p><strong>Four Seasons Hotel George V Paris</strong></p> <p>Le Four Seasons George V se situe à quelques pas seulement des Champs-Élysées, au cœur du célèbre Triangle d'Or de Paris et non loin de l’avenue Montaigne et de ses boutiques de luxe.</p> <p>Plusieurs fois élu meilleur hôtel au monde avec ses 6 étoiles au Guide Michelin, ses 243 chambres et suites et son spa et ses 7 salons privés, nous vous proposons de débuter votre carrière en rejoignant nos équipes et de poursuivre à terme une évolution à l’international.</p> <p>Nous recherchons pour notre établissement parisien un(e) Assistant(e) Concierge - CDD à compter du mois d'août 2026 (H/F) expérimenté et qualifié.</p> <p>Le/la candidat(e) doit être titulaire d’une autorisation de travail conforme à la législation française.</p> <p>Un niveau courant de français et d’anglais sont requis.</p> <p>Poste basé à Paris.</p> <h4>Profil recherché</h4> <p>Le poste d’Assistant Concierge en Contrat à Durée Déterminée au Four Seasons Hôtel George V est un rôle exigeant, mais d’une importance capitale : il/elle laisse aux clients une impression durable, unique, et déterminante dans leur perception de la qualité du service reçu. Plus qu’au service des clients, l’Assistant(e) Concierge se met également au service de l’ensemble de l’hôtel… et de sa ville, dont il/elle est un véritable ambassadeur.</p> <p>Le métier d’Assistant(e) Concierge exige rigueur et précision. Il/elle ne présume pas et ne promet pas à la légère, mais fait siens les besoins et les questions de ses interlocuteurs, en s’investissant avec la même implication que si ces demandes étaient les siennes. Il ne dit jamais « non », car pour chaque question ou difficulté, il existe une solution.</p> <p>Il/elle est essentiel de rappeler ce qui distingue un service de conciergerie à l’heure où les moyens d’information et de réservation sont accessibles à tous : la valeur ajoutée d’un Assistant(e) Concierge réside dans la pertinence et la personnalisation de ses réponses. Pour cela, il/elle doit rester en permanence à la pointe de l’information, connaître sa ville, son réseau et ses partenaires mieux que quiconque, et cultiver des relations privilégiées.</p> <p>Le Four Seasons Hotel George V, Paris est fier d’être devenu le premier hôtel au monde à accueillir sous un même toit le plus grand nombre de concierges « Les Clefs d’Or », grâce à l’arrivée récente de deux nouveaux membres au sein de l’équipe, portant à 11 le nombre total de titulaires de cette distinction prestigieuse.</p> <p>Ce jalon rare est un hommage à l’expertise, au dévouement et à la passion inégalés de notre équipe. Les clés dorées qu’ils arborent fièrement sont plus qu’un symbole : elles représentent un sceau de confiance, d’excellence et de service véritablement personnalisé. Le genre de service qui transforme un séjour en un souvenir inoubliable.</p> <p>Par son élégance irréprochable, sa courtoisie et son éducation, le Concierge incarne l’image et les valeurs de Four Seasons, non seulement auprès de la clientèle, mais également auprès de tous ses interlocuteurs.</p> <p>Si ce métier s’apprend en grande partie sur le terrain, c’est surtout par l’attitude que l’on ouvre les bonnes portes : sourire, amabilité, courtoisie, discrétion, humour et charme sont ses meilleures armes pour créer des connexions solides et satisfaire les clients les plus exigeants.</p> <h4>Fonctions essentielles</h4> <ul> <li>Avoir une bonne maîtrise de la langue française, lue, écrite et parlée.</li> <li>Avoir une bonne connaissance de la langue anglaise, lue, écrite et parlée.</li> <li>Avoir une expression orale raffinée, expression écrite soignée.</li> <li>Rester calme dans des situations d’urgence et de stress.</li> <li>Être patient, faire preuve de tact, d’empathie et de compréhension.</li> <li>Être organisé, ponctuel et rigoureux avec un bon sens d’analyse de ses priorités.</li> <li>Extraverti, il doit faire preuve d’un excellent sens relationnel.</li> <li>Faire preuve de la plus grande intégrité, probité et discrétion.</li> <li>Bonne connaissance de Paris, historique, culturel, gastronomique, etc.</li> </ul> <h4>Ce que nous offrons</h4> <ul> <li>Excellentes conditions de travail et de rémunération.</li> <li>Nuitées offertes et à tarif préférentiel en fonction de l’ancienneté avec une réduction de 50% sur l’offre boisson et restauration.</li> <li>Nombreuses offres de formation et de développement.</li> <li>Possibilité d’évolution au sein de la compagnie.</li> <li>Mutuelle avantageuse.</li> <li>13ème mois.</li> <li>Intéressement et participation.</li> <li>Restaurant du personnel.</li> <li>Service de lingerie.</li> </ul> <p>À noter qu'en raison du grand nombre de candidatures que nous recevons, seuls les profils retenus pour le poste seront contactés pour commencer un processus d’entretiens.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>A true home away from home. Four Seasons Resort at Sharm El Sheikh dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture personifies by its employees - people who share a single focus and encourage to offer phenomenal service.<br><br><p><b>About the role</b><br>At Four Seasons Resort Sharm El Sheikh, The Concierge Agent plays a key role in curating unforgettable guest experiences. This role serves as a trusted resource for guests, providing tailored recommendations and seamless arrangements to ensure an exceptional stay.</p><br><br><p><b>What you will do</b><br>- Greet guests warmly and provide personalized assistance throughout their stay.</p><br><br><p>- Offer recommendations and make arrangements for dining, transportation, tours, and activities.</p><br><br><p>- Coordinate with internal departments to fulfil guest requests efficiently.<br>- Handle guest inquiries, complaints, and special needs with professionalism and discretion.</p><br><br><p>- Maintain up-to-date knowledge of local attractions, restaurants, and events.</p><br><br><p>- Assist with bookings for tickets, spa services, and other guest experiences.</p><br><br><p>- Ensure smooth communication between guests and external vendors.</p><br><br><p>- Uphold brand standards and contribute to the hotel's overall guest satisfaction scores.</p><br><br><br><p><b>What you bring</b></p><br><br><p>- Previous experience in a Concierge, Front Office, or Guest Services role is preferred.</p><br><br><p>- Strong knowledge of the local area, attractions, and services.</p><br><br><p>- Excellent communication and interpersonal skills.</p><br><br><p>- Ability to multitask and remain calm under pressure.</p><br><br><p>- A passion for delivering luxury service and creating memorable experiences.<br> <br><b>What we offer:&nbsp;</b><br>• Competitive Salary, wages, and a comprehensive benefits package<br>• Excellent Training and Development opportunities<br>• Employee Discount for stays at any Four Seasons worldwide<br>• Complimentary Dry Cleaning for Employee Uniforms<br>• Complimentary Employee Meals<br>&nbsp;</p><br><br><br><p><b>Schedule &amp; Hours:</b></p><br><br><br><p><span>Full Time (8 hrs)</span></p><br><br><br><br><br><br><br><br><br> </div>

Application Deadline: 1 October 2026Department: Spa & Recreation Location: Egypt - Cairo<br><br>Description<br><br>SCOPE<br><br>To take 100% responsibility to ensure you deliver and exceed the guests’ expectations in accordance with Resense’s spa vision, core values and all related brand standards, procedures and policies. <br><br><br><br>Key Responsibilities<br><br>OVERALL OBJECTIVES / MAIN RESPONSIBILITIESTo deliver the whole spa experience to a high standard and ensure the guests’ needs are cared for in alignment with Resense training and all standard operating procedures. ‘Care for the guests’ from beginning to end. To ‘connect’ and communicate with your guests. Get to know and understand them and record preferences and information as required. Go above and beyond to accommodate guests’ needs and requests. Greet all clients with name recognition, a welcoming smile and a clear but soft tone of voice. To engage directly with the guest, LISTEN and anticipate their needs with genuine and sincere attitude. Be fully knowledgeable of Resense Spa treatments, services and products, able to advise guests as to the relevance and suitability of treatments according to the guest’s needs. To consult and advise guests as to a sequence of treatments or a programme in both the spa & fitness. To recognize and acknowledge all spa and fitness guests and members, remembering their names and any other relevant details. To organize scheduling to maximize use of time and profitability whilst ensuring that the client’s needs are of first importance. To co-ordinate guests. Consultation records with the Therapists. Respond to guest’s bookings and queries in a professional manner. Promote and up-sell spa services and retail sales. Record reservations and manage the appointment schedule ensuring the update and management of client profiles. Conduct confirmation calls. To be responsible for all billing procedures at the reception desk and the correct reconciliation of funds at the close of each shift and at the end of the day’s work. Complete daily opening procedures and check lists per relevant area daily. Ensure the reception area is clean and presentable at all times. Coordinate availability of treatments and staff to ensure prompt service according to the relevant skills of the therapists. Assist with administration duties such as, purchasing, receiving and inventory reporting. To have a professional attitude at all times, particularly with regard to punctuality, appearance and general manner. To ensure that all administrative procedures run professionally and prepare daily reports as required. To supervise and conduct the safety of users and equipment in the spa and receive training to ensure that all relevant legislation pertaining to the Health and Safety and Health and Hygiene standards are implemented and monitored within the spa. To recognize the importance of ‘‘connecting with the guest’ in every aspect of your role. Must attend all training courses as deemed necessary by the Spa Manager. To participate in training and personal development programs within the spa.. To perform any other duties deemed reasonable by Management. To be responsible for preparing the reception for the next shift. Ensuring all messages have been passed on before leaving and that adequate supplies of all public information material are available. Hygiene standards are strictly monitored and followed. Quality audit results are 85% and above. When all the Spa guests are 100% satisfied with the Spa services. Receptionist is the first and last impression of the spa, therefore must be very professional and create an experience for the guests. Greets all visitors to the Spa and Wellness Centre in a warm and sincere manner, invites them to sign the consultation form. Provides them with assistance such as lockers, towels, bathrobes or information concerning our services and facilities in a prompt and efficient manner. For visitors interested in a membership at the Wellness Centre, promotes the services by providing information and offering a tour of our facilities. Assists new members in filling out the membership application form correctly. And indorse to the team. Handles all Spa cashier transactions such as Retail, daily Spa revenue or any other fees from guests then issues a receipt. Targets must be reached, a direct responsibility for revenue via upselling, bookings and retail is one of the main focus points. At the end of the shift balances the cash register. Receives all incoming telephone calls to the Spa according to the hotel standards, provides/receives information, takes appropriate actions such as booking or refers the matter to the relevant persons to handle. Liaises with therapists in case of bookings and / or cancellations from members / guests. Upon visitor’s departure from the Spa and Wellness Centre, thanks them for their visit and invites them to return. Daily, Weekly and Monthly reports to be completed with details. Makes handover report written and verbal if possible for the receptionist on the next shift. Before each shift reads handover report. Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.<br><br><br><br>Skills, Knowledge and Expertise<br><br>NATIONALITY: Eligible for a working permit in country of hire<br><br>EDUCATION:Business Administration/Personal Assistant/Secretary Certificate an advantage. Sales and/or customer service training an advantage. Knowledge of Natural Therapies. (Preferable) EXPERIENCE: One (1) year reception experience in an international SPA. <br><br>LANGUAGE: Ability to work and communicate in a multinational environment:Local language – excellent oral and written skills (as applicable) English – excellent oral and written skills Additional language - beneficial COMPETENCIES: Include the skills the candidate must have to fill this<br>Position:Client facing experience within reception or front of house. Telephone system. Business writing. Public relations and marketing. Stock and retail management. High levels of customer service. Industry analysis. TECHNICAL COMPETENCIES:Telephone system operations. Computer literate with experience of ‘in house’ booking/database systems. Desktop publishing an advantage.<br>Experience within 7 day operation. Good level of education. INDIVIDUAL CHARACTERISTICS: To fill this position the candidate must identify with the Kempinski core values, in addition they should be especially:People Oriented Passionate for European luxury Entrepreneurial Straightforward Excellent communication and interpersonal skills with superb presentation and grooming Strong management skills and ability to inspire those in others Experience in revenue management would be an advantage Analytical and problem solving skills and execution of work OTHER SKILLS: Depending on region and property.

<p><h4>Company description</h4> <p>Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.</p> <p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p> <p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p> <p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p> <p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p> <p>Hospitality is a work of heart.</p> <p>Join us and become a Heartist®.</p> <h4>Job description</h4> <p>Assist guests with all inquiries, both hotel and non-hotel related.<br> Attend shift briefings to ensure hotel activities and operational requirements are known.<br> Maintain good relationship with Airport Authority, retailers and other service providers within the vicinity and ensure that information on their promotions are up to date.<br> Maintain detailed knowledge of the activities of the day and of key occurrences in your city/location including directions to key points of interest, restaurants, theatres, shopping, cinemas, sporting and recreational facilities, banks, consulates, transport systems and special events.<br> Manage guests’ mails, messages, courier services and parcel postage as requested by guests.</p> <h4>Qualifications</h4> <ul> <li>Exceptional in Bahasa Indonesia and English (verbal and written).</li> <li>An active member of a local/international Hotel Concierge Association is preferred.</li> <li>Confident public presence with high EQ and impeccable manners.</li> <li>Calm, intuitive, and gracious in high-stress or high-touch scenarios.</li> <li>Skilled in Opera Cloud, MS Programs, Teams, and transportation logistics.</li> <li>Cultural sensitivity and adaptability to global clientele.</li> <li>Flexible with working hours and ability to work with tight deadlines and high-pressure environment.</li> <li>Physical ability to lift moderate weight, stand and walk for extended periods.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Company: AllCare.<br>ai | Healthcare Concierge (Care Partner) | Remote (Egypt-based) The Mission AllCare.<br>ai is an AI-powered healthcare delivery platform that acts as the easy button for Assisted Living operators.<br> We combine advanced artificial intelligence with compassionate onsite care to eliminate the logistical chaos of senior living healthcare.<br> Instead of operators coordinating appointments, transport, and vendors, our technology and field teams bring the entire clinic directly to the resident's doorstep.<br> We don't just coordinate care — we deliver care.<br> The Growth We are in a phase of exponential expansion driven by urgent market demand.<br> Today, we support care delivery for over 5,000 residents across California, and we have been doubling our resident base every three months.<br> We're building a remote Healthcare Concierge team in Egypt to serve as the relationship backbone of our business as we scale.<br> The Opportunity This role is for a pharmacist who believes customer service is a craft — not a call queue.<br> Internally, Healthcare Concierges at AllCare are called Care Partners — the single point of contact for every facility, resident, and family we serve.<br> You'll be assigned a portfolio of Assisted Living facilities in California and become their Care Partner: the one person they call when something matters, and the one person they hear from when we're getting ahead of a problem they didn't know they had yet.<br> Every facility in AllCare's network gets a Primary and Secondary Care Partner.<br> You'll be one or the other.<br> Administrators, nurses, and families will know your name.<br> You'll know their residents by name.<br> Your pharmacy background is core to this role — medication reconciliation, pharmacy coordination, and clinical judgment on drug-related questions run through your hands every day.<br> This is not an inbound call center role.<br> AI handles the first layer of inbound requests.<br> Your day is built around outbound work — callbacks, follow-through, proactive check-ins, coordinating across AllCare's clinical, routing, and clinic teams to make sure nothing drops.<br> You are the reason a facility trusts AllCare.<br> The Standard We Hold Care Partners are judged on one question: did the customer feel cared for?<br> A few principles define how the team shows up: Every facility has a name on it.<br> You are assigned as Primary or Secondary from day one.<br> There's no shared queue, no "someone will pick this up.<br>" Accountability is personal.<br> The Primary owns it, always.<br> If the Secondary can't close a task, it falls back to the Primary.<br> Ownership doesn't diffuse across a team — it lives with you.<br> Know your residents by name.<br> Scale doesn't erase intimacy.<br> A facility calling you should feel like they're calling someone who already knows their building.<br> Don't pass the monkey.<br> Whoever picks up a problem owns it until it's closed.<br> What This Looks Like Day-to-Day Own a portfolio of facilities.<br> Serve as the named Primary or Secondary Care Partner for a set of California-based Assisted Living communities.<br> Run the outbound workflow.<br> Work through a daily queue of callbacks, follow-ups, confirmations, and proactive outreach tagged to your facilities.<br> Medication reconciliation (AI-assisted).<br> Review and reconcile medication records alongside AI tooling.<br> Apply your pharmacy training to flag drug interactions, dosage concerns, and discrepancies to clinical teams.<br> Census updates.<br> Keep facility census data accurate and current across AllCare's systems.<br> Schedule confirmation with facilities.<br> Confirm provider schedules (Primary Care, Psych, Podiatry, Diagnostics) directly with facility contacts.<br> Outbound pharmacy communication.<br> Handle patient documents, delivery coordination, and cycle updates with pharmacy partners on behalf of facilities.<br> Your pharmacy fluency is the edge here.<br> Facility and family outreach.<br> Follow up on tasks created by the AI Concierge, resolve open issues, and check in proactively with your administrators.<br> Coordinate across AllCare.<br> Work with Routing, Clinic, and the Launch Lead team to make sure every request lands somewhere and closes on time.<br> Escalate with judgment.<br> Know when to resolve, when to loop in your Lead, and when to pull in the Director.<br> Who This Is For Pharmacists who love patient-facing work.<br> You didn't become a pharmacist to count pills.<br> You want to use your clinical training in a role where it shows up every day in conversations with real patients, families, and care teams.<br> Customer-first operators.<br> You believe a single phone call can make or break a relationship, and you take that seriously on every call.<br> Strong communicators.<br> Your written and spoken English is polished and warm.<br> Administrators and families should hang up the phone with you feeling better than when they called.<br> Process-minded.<br> You follow playbooks, log details accurately, and don't drop tasks — ever.<br> Accountable.<br> You don't pass the monkey.<br> If it's yours, it's yours until it's closed.<br> Night owls on a US schedule.<br> You're genuinely okay with working US Pacific hours from Egypt, and living on a US work calendar — including US holidays and US business days.<br> On US time, fully.<br> Your work calendar runs on the US Pacific week.<br> You'll take time off when your facilities take time off — Thanksgiving, Christmas, Memorial Day, Labor Day, and the rest.<br> This isn't a perk we bolted on; it's how the job works.<br> Base salary: $600 USD/month, plus monthly performance bonus tied to SLA adherence, customer satisfaction, and task resolution metrics.<br> We are currently hiring for the following shifts: Day (9AM–5PM PST / 7PM–3AM Egypt) Evening (5PM–1AM PST / 3AM–11AM Egypt) Overnight (1AM–9AM PST / 11AM–7PM Egypt) US holiday calendar — you're off when your facilities are off (Thanksgiving, Christmas, Memorial Day, Labor Day, and more).<br> Health benefits and paid time off.<br> B.Pharm or PharmD degree from an accredited Egyptian university.<br> 2+ year of experience in community pharmacy, clinical pharmacy, pharmaceutical customer service, or US-facing healthcare BPO.<br> New graduates with strong English and customer orientation will be considered.<br> Fluent written and spoken English.<br> Neutral accent preferred; clarity and warmth required.<br> Willingness and ability to work US Pacific Time hours US holiday calendar.<br> This team observes US federal holidays, not Egyptian holidays.<br> You'll work on Egyptian public holidays when they don't overlap with US ones, and you'll be off when the US is off (Thanksgiving, Christmas Eve/Day, New Year's Day, 4th of July, Memorial Day, Labor Day, and similar).<br> Strong comfort with modern tools — CRM, task management, communication platforms — and an AI-forward mindset.<br> Care Partners work alongside AI daily.<br> Detail-oriented, process-disciplined, and calm under pressure.<br> Stable home internet, quiet workspace, and a dedicated laptop setup suitable for remote voice work.<br> Based in Egypt with valid work authorization.<br> Nice to Have Prior experience serving US clients (healthcare BPO, medical tourism, telehealth).<br> Familiarity with US pharmacy workflows, US drug brand names, and US insurance basics.<br> Experience in a Primary/Secondary account coverage model or named-account service model.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Company: AllCare.<br>ai | Healthcare Concierge (Care Partner) | Remote (Egypt-based) The Mission AllCare.<br>ai is an AI-powered healthcare delivery platform that acts as the easy button for Assisted Living operators.<br> We combine advanced artificial intelligence with compassionate onsite care to eliminate the logistical chaos of senior living healthcare.<br> Instead of operators coordinating appointments, transport, and vendors, our technology and field teams bring the entire clinic directly to the resident's doorstep.<br> We don't just coordinate care — we deliver care.<br> The Growth We are in a phase of exponential expansion driven by urgent market demand.<br> Today, we support care delivery for over 5,000 residents across California, and we have been doubling our resident base every three months.<br> We're building a remote Healthcare Concierge team in Egypt to serve as the relationship backbone of our business as we scale.<br> The Opportunity This role is for a pharmacist who believes customer service is a craft — not a call queue.<br> Internally, Healthcare Concierges at AllCare are called Care Partners — the single point of contact for every facility, resident, and family we serve.<br> You'll be assigned a portfolio of Assisted Living facilities in California and become their Care Partner: the one person they call when something matters, and the one person they hear from when we're getting ahead of a problem they didn't know they had yet.<br> Every facility in AllCare's network gets a Primary and Secondary Care Partner.<br> You'll be one or the other.<br> Administrators, nurses, and families will know your name.<br> You'll know their residents by name.<br> Your pharmacy background is core to this role — medication reconciliation, pharmacy coordination, and clinical judgment on drug-related questions run through your hands every day.<br> This is not an inbound call center role.<br> AI handles the first layer of inbound requests.<br> Your day is built around outbound work — callbacks, follow-through, proactive check-ins, coordinating across AllCare's clinical, routing, and clinic teams to make sure nothing drops.<br> You are the reason a facility trusts AllCare.<br> The Standard We Hold Care Partners are judged on one question: did the customer feel cared for?<br> A few principles define how the team shows up: Every facility has a name on it.<br> You are assigned as Primary or Secondary from day one.<br> There's no shared queue, no "someone will pick this up.<br>" Accountability is personal.<br> The Primary owns it, always.<br> If the Secondary can't close a task, it falls back to the Primary.<br> Ownership doesn't diffuse across a team — it lives with you.<br> Know your residents by name.<br> Scale doesn't erase intimacy.<br> A facility calling you should feel like they're calling someone who already knows their building.<br> Don't pass the monkey.<br> Whoever picks up a problem owns it until it's closed.<br> What This Looks Like Day-to-Day Own a portfolio of facilities.<br> Serve as the named Primary or Secondary Care Partner for a set of California-based Assisted Living communities.<br> Run the outbound workflow.<br> Work through a daily queue of callbacks, follow-ups, confirmations, and proactive outreach tagged to your facilities.<br> Medication reconciliation (AI-assisted).<br> Review and reconcile medication records alongside AI tooling.<br> Apply your pharmacy training to flag drug interactions, dosage concerns, and discrepancies to clinical teams.<br> Census updates.<br> Keep facility census data accurate and current across AllCare's systems.<br> Schedule confirmation with facilities.<br> Confirm provider schedules (Primary Care, Psych, Podiatry, Diagnostics) directly with facility contacts.<br> Outbound pharmacy communication.<br> Handle patient documents, delivery coordination, and cycle updates with pharmacy partners on behalf of facilities.<br> Your pharmacy fluency is the edge here.<br> Facility and family outreach.<br> Follow up on tasks created by the AI Concierge, resolve open issues, and check in proactively with your administrators.<br> Coordinate across AllCare.<br> Work with Routing, Clinic, and the Launch Lead team to make sure every request lands somewhere and closes on time.<br> Escalate with judgment.<br> Know when to resolve, when to loop in your Lead, and when to pull in the Director.<br> Who This Is For Pharmacists who love patient-facing work.<br> You didn't become a pharmacist to count pills.<br> You want to use your clinical training in a role where it shows up every day in conversations with real patients, families, and care teams.<br> Customer-first operators.<br> You believe a single phone call can make or break a relationship, and you take that seriously on every call.<br> Strong communicators.<br> Your written and spoken English is polished and warm.<br> Administrators and families should hang up the phone with you feeling better than when they called.<br> Process-minded.<br> You follow playbooks, log details accurately, and don't drop tasks — ever.<br> Accountable.<br> You don't pass the monkey.<br> If it's yours, it's yours until it's closed.<br> Night owls on a US schedule.<br> You're genuinely okay with working US Pacific hours from Egypt, and living on a US work calendar — including US holidays and US business days.<br> On US time, fully.<br> Your work calendar runs on the US Pacific week.<br> You'll take time off when your facilities take time off — Thanksgiving, Christmas, Memorial Day, Labor Day, and the rest.<br> This isn't a perk we bolted on; it's how the job works.<br> Base salary: $600 USD/month, plus monthly performance bonus tied to SLA adherence, customer satisfaction, and task resolution metrics.<br> We are currently hiring for the following shifts: Day (9AM–5PM PST / 7PM–3AM Egypt) Evening (5PM–1AM PST / 3AM–11AM Egypt) Overnight (1AM–9AM PST / 11AM–7PM Egypt) US holiday calendar — you're off when your facilities are off (Thanksgiving, Christmas, Memorial Day, Labor Day, and more).<br> Health benefits and paid time off.<br> B.Pharm or PharmD degree from an accredited Egyptian university.<br> 2+ year of experience in community pharmacy, clinical pharmacy, pharmaceutical customer service, or US-facing healthcare BPO.<br> New graduates with strong English and customer orientation will be considered.<br> Fluent written and spoken English.<br> Neutral accent preferred; clarity and warmth required.<br> Willingness and ability to work US Pacific Time hours US holiday calendar.<br> This team observes US federal holidays, not Egyptian holidays.<br> You'll work on Egyptian public holidays when they don't overlap with US ones, and you'll be off when the US is off (Thanksgiving, Christmas Eve/Day, New Year's Day, 4th of July, Memorial Day, Labor Day, and similar).<br> Strong comfort with modern tools — CRM, task management, communication platforms — and an AI-forward mindset.<br> Care Partners work alongside AI daily.<br> Detail-oriented, process-disciplined, and calm under pressure.<br> Stable home internet, quiet workspace, and a dedicated laptop setup suitable for remote voice work.<br> Based in Egypt with valid work authorization.<br> Nice to Have Prior experience serving US clients (healthcare BPO, medical tourism, telehealth).<br> Familiarity with US pharmacy workflows, US drug brand names, and US insurance basics.<br> Experience in a Primary/Secondary account coverage model or named-account service model.<br></span> </div>

<p><strong><u>Job Role:</u></strong></p><p>The required Concierge Agent will be responsible for delivering a personalized and premium level of service to different types of clients by managing a wide range of requests, including travel arrangements, transportation, dining reservations, lifestyle services, and other bespoke requirements. This role requires exceptional communication skills, strong attention to detail, and the ability to efficiently handle multiple client requests across phone, email, and WhatsApp, while consistently ensuring high-end customer experience.</p><p><strong><u>Key Responsibilities:</u></strong></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Handle client requests via phone, email, and WhatsApp in a professional, timely, and efficient manner</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Arrange travel services including flights, hotel bookings, airport transfers, and visa-related support</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Coordinate restaurant reservations, events, entertainment, and lifestyle services</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Manage limousine and transportation bookings according to client requirements</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Provide tailored recommendations based on client preferences and needs</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Follow up on all requests to ensure successful completion and customer satisfaction</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Efficiently manage urgent and last-minute requests</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintain strong relationships with suppliers, vendors, and service providers</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure all bookings and services are accurately recorded and updated in the system</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Handle client complaints or issues and provide prompt and appropriate resolutions</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintain the highest level of confidentiality, professionalism, and discretion always</p>

About Four Seasons<br><br>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br><br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.<br><br>About the location:<br><br>The heartbeat of the nile. In the heart of Cairo on the banks of the River Nile, our Hotel opens the door to discovering Egypt’s 5,000-year-old ancient mysteries. Just a short drive away, set out to explore the majestic pyramids, the 1,000-year old market, the 12th-century citadel and the ancient Egyptian museum. Later, experience Cairo’s breathtaking sunset from the Nile on a traditional felucca, dine at our nine acclaimed restaurants, relive the pharaoh’s beauty secrets at the Spa or simply take an art tour to see the collection of contemporary local artwork that fills our halls.<br><br>Chief Concierge – Four Seasons Hotel Cairo at Nile Plaza, Egypt <br><br>About Four Seasons Hotel Cairo At Nile Plaza, Egypt<br><br>Four Seasons Hotel Cairo at Nile Plaza is dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture is personified by its employees - people who share a single focus and are encouraged to offer phenomenal service.<br><br>We seek creative talents who are well-mannered, visionary, and passionate and have a deep understanding of the hospitality concept.<br><br>The Role Of Chief Concierge<br><br>We are currently seeking a creative, talented, full-time Chief Concierge that is well-mannered, visionary, and passionate and has a deep understanding of the hospitality concept to join our team. Talents must have the ability to ensure all team members are properly trained in areas such as: service delivery, hotel facilities and services, local directions, etc. and have the tools and equipment needed to effectively carry out their job functions, the ability to promote the hotel’s other businesses at every possible opportunity such as Food and Beverage and Spas, with recommendations and In the know details to entice a visit, as well as the ability to know what activities are available in the city; theater, the arts, special exhibits, concerts, shows, sports, leisure activities, sightseeing tours, etc. and to establish close contacts with people in these areas to provide information, ticketing, reservations, etc. for guests, while also possessing the ability to ensure all Four Seasons Concierge Standard Operating Procedures (SOPs) are consistently applied.<br><br>Our Ideal Chief Concierge<br><br>Talents must have reading, writing and oral proficiency in the English language, oral proficiency in a second language. Previous experience in luxury hospitality/hotels is a must, while being a member of Les Clef D’Or is required.<br><br>Unlock a world of employee well-being & satisfaction with our comprehensive benefit offerings:<br><br> <br><br>Competitive Salary, wages, and a comprehensive benefits package Excellent Training and Development opportunities Complimentary Dry Cleaning for Employee Uniforms, Employee Meals and stays at FS properties (based on availability), with discounted meals. Comprehensive private medical insurance, Dental/disability/life insurance Retirement benefits/pension <br><br>Learn more about what it is like to work at Four Seasons - visit us: <br><br> <br><br>https://www.linkedin.com/company/four-seasons-hotels-and-resorts https://www.facebook.com/FourSeasons Jobs <br><br>In line with our plans for future growth, we have faith in our staff levels in keeping with our exceptional staff-to-guest ratios. We believe that attitude counts as much as skill. As a result, Four Seasons hires motivated people who we train to perform superbly, while we craft an environment where they can flourish. Ultimately, our culture breeds success and rewards it in many different ways.<br><br>We look forward to receiving your application!

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Company: AllCare.<br>ai | Healthcare Concierge (Care Partner) | Remote (Egypt-based) The Mission AllCare.<br>ai is an AI-powered healthcare delivery platform that acts as the easy button for Assisted Living operators.<br> We combine advanced artificial intelligence with compassionate onsite care to eliminate the logistical chaos of senior living healthcare.<br> Instead of operators coordinating appointments, transport, and vendors, our technology and field teams bring the entire clinic directly to the resident's doorstep.<br> We don't just coordinate care — we deliver care.<br> The Growth We are in a phase of exponential expansion driven by urgent market demand.<br> Today, we support care delivery for over 5,000 residents across California, and we have been doubling our resident base every three months.<br> We're building a remote Healthcare Concierge team in Egypt to serve as the relationship backbone of our business as we scale.<br> The Opportunity This role is for a pharmacist who believes customer service is a craft — not a call queue.<br> Internally, Healthcare Concierges at AllCare are called Care Partners — the single point of contact for every facility, resident, and family we serve.<br> You'll be assigned a portfolio of Assisted Living facilities in California and become their Care Partner: the one person they call when something matters, and the one person they hear from when we're getting ahead of a problem they didn't know they had yet.<br> Every facility in AllCare's network gets a Primary and Secondary Care Partner.<br> You'll be one or the other.<br> Administrators, nurses, and families will know your name.<br> You'll know their residents by name.<br> Your pharmacy background is core to this role — medication reconciliation, pharmacy coordination, and clinical judgment on drug-related questions run through your hands every day.<br> This is not an inbound call center role.<br> AI handles the first layer of inbound requests.<br> Your day is built around outbound work — callbacks, follow-through, proactive check-ins, coordinating across AllCare's clinical, routing, and clinic teams to make sure nothing drops.<br> You are the reason a facility trusts AllCare.<br> The Standard We Hold Care Partners are judged on one question: did the customer feel cared for?<br> A few principles define how the team shows up: Every facility has a name on it.<br> You are assigned as Primary or Secondary from day one.<br> There's no shared queue, no "someone will pick this up.<br>" Accountability is personal.<br> The Primary owns it, always.<br> If the Secondary can't close a task, it falls back to the Primary.<br> Ownership doesn't diffuse across a team — it lives with you.<br> Know your residents by name.<br> Scale doesn't erase intimacy.<br> A facility calling you should feel like they're calling someone who already knows their building.<br> Don't pass the monkey.<br> Whoever picks up a problem owns it until it's closed.<br> What This Looks Like Day-to-Day Own a portfolio of facilities.<br> Serve as the named Primary or Secondary Care Partner for a set of California-based Assisted Living communities.<br> Run the outbound workflow.<br> Work through a daily queue of callbacks, follow-ups, confirmations, and proactive outreach tagged to your facilities.<br> Medication reconciliation (AI-assisted).<br> Review and reconcile medication records alongside AI tooling.<br> Apply your pharmacy training to flag drug interactions, dosage concerns, and discrepancies to clinical teams.<br> Census updates.<br> Keep facility census data accurate and current across AllCare's systems.<br> Schedule confirmation with facilities.<br> Confirm provider schedules (Primary Care, Psych, Podiatry, Diagnostics) directly with facility contacts.<br> Outbound pharmacy communication.<br> Handle patient documents, delivery coordination, and cycle updates with pharmacy partners on behalf of facilities.<br> Your pharmacy fluency is the edge here.<br> Facility and family outreach.<br> Follow up on tasks created by the AI Concierge, resolve open issues, and check in proactively with your administrators.<br> Coordinate across AllCare.<br> Work with Routing, Clinic, and the Launch Lead team to make sure every request lands somewhere and closes on time.<br> Escalate with judgment.<br> Know when to resolve, when to loop in your Lead, and when to pull in the Director.<br> Who This Is For Pharmacists who love patient-facing work.<br> You didn't become a pharmacist to count pills.<br> You want to use your clinical training in a role where it shows up every day in conversations with real patients, families, and care teams.<br> Customer-first operators.<br> You believe a single phone call can make or break a relationship, and you take that seriously on every call.<br> Strong communicators.<br> Your written and spoken English is polished and warm.<br> Administrators and families should hang up the phone with you feeling better than when they called.<br> Process-minded.<br> You follow playbooks, log details accurately, and don't drop tasks — ever.<br> Accountable.<br> You don't pass the monkey.<br> If it's yours, it's yours until it's closed.<br> Night owls on a US schedule.<br> You're genuinely okay with working US Pacific hours from Egypt, and living on a US work calendar — including US holidays and US business days.<br> On US time, fully.<br> Your work calendar runs on the US Pacific week.<br> You'll take time off when your facilities take time off — Thanksgiving, Christmas, Memorial Day, Labor Day, and the rest.<br> This isn't a perk we bolted on; it's how the job works.<br> Base salary: $600 USD/month, plus monthly performance bonus tied to SLA adherence, customer satisfaction, and task resolution metrics.<br> We are currently hiring for the following shifts: Day (9AM–5PM PST / 7PM–3AM Egypt) Evening (5PM–1AM PST / 3AM–11AM Egypt) Overnight (1AM–9AM PST / 11AM–7PM Egypt) US holiday calendar — you're off when your facilities are off (Thanksgiving, Christmas, Memorial Day, Labor Day, and more).<br> Health benefits and paid time off.<br> B.Pharm or PharmD degree from an accredited Egyptian university.<br> 2+ year of experience in community pharmacy, clinical pharmacy, pharmaceutical customer service, or US-facing healthcare BPO.<br> New graduates with strong English and customer orientation will be considered.<br> Fluent written and spoken English.<br> Neutral accent preferred; clarity and warmth required.<br> Willingness and ability to work US Pacific Time hours US holiday calendar.<br> This team observes US federal holidays, not Egyptian holidays.<br> You'll work on Egyptian public holidays when they don't overlap with US ones, and you'll be off when the US is off (Thanksgiving, Christmas Eve/Day, New Year's Day, 4th of July, Memorial Day, Labor Day, and similar).<br> Strong comfort with modern tools — CRM, task management, communication platforms — and an AI-forward mindset.<br> Care Partners work alongside AI daily.<br> Detail-oriented, process-disciplined, and calm under pressure.<br> Stable home internet, quiet workspace, and a dedicated laptop setup suitable for remote voice work.<br> Based in Egypt with valid work authorization.<br> Nice to Have Prior experience serving US clients (healthcare BPO, medical tourism, telehealth).<br> Familiarity with US pharmacy workflows, US drug brand names, and US insurance basics.<br> Experience in a Primary/Secondary account coverage model or named-account service model.<br></span> </div>

Application Deadline: 1 October 2026Department: Spa & Recreation Location: Egypt - Cairo<br><br>Description<br><br>SCOPE<br><br>To take 100% responsibility to ensure you deliver and exceed the guests’ expectations in accordance with Resense’s spa vision, core values and all related brand standards, procedures and policies. <br><br><br><br>Key Responsibilities<br><br>OVERALL OBJECTIVES / MAIN RESPONSIBILITIESTo deliver the whole spa experience to a high standard and ensure the guests’ needs are cared for in alignment with Resense training and all standard operating procedures. ‘Care for the guests’ from beginning to end. To ‘connect’ and communicate with your guests. Get to know and understand them and record preferences and information as required. Go above and beyond to accommodate guests’ needs and requests. Greet all clients with name recognition, a welcoming smile and a clear but soft tone of voice. To engage directly with the guest, LISTEN and anticipate their needs with genuine and sincere attitude. Be fully knowledgeable of Resense Spa treatments, services and products, able to advise guests as to the relevance and suitability of treatments according to the guest’s needs. To consult and advise guests as to a sequence of treatments or a programme in both the spa & fitness. To recognize and acknowledge all spa and fitness guests and members, remembering their names and any other relevant details. To organize scheduling to maximize use of time and profitability whilst ensuring that the client’s needs are of first importance. To co-ordinate guests. Consultation records with the Therapists. Respond to guest’s bookings and queries in a professional manner. Promote and up-sell spa services and retail sales. Record reservations and manage the appointment schedule ensuring the update and management of client profiles. Conduct confirmation calls. To be responsible for all billing procedures at the reception desk and the correct reconciliation of funds at the close of each shift and at the end of the day’s work. Complete daily opening procedures and check lists per relevant area daily. Ensure the reception area is clean and presentable at all times. Coordinate availability of treatments and staff to ensure prompt service according to the relevant skills of the therapists. Assist with administration duties such as, purchasing, receiving and inventory reporting. To have a professional attitude at all times, particularly with regard to punctuality, appearance and general manner. To ensure that all administrative procedures run professionally and prepare daily reports as required. To supervise and conduct the safety of users and equipment in the spa and receive training to ensure that all relevant legislation pertaining to the Health and Safety and Health and Hygiene standards are implemented and monitored within the spa. To recognize the importance of ‘‘connecting with the guest’ in every aspect of your role. Must attend all training courses as deemed necessary by the Spa Manager. To participate in training and personal development programs within the spa.. To perform any other duties deemed reasonable by Management. To be responsible for preparing the reception for the next shift. Ensuring all messages have been passed on before leaving and that adequate supplies of all public information material are available. Hygiene standards are strictly monitored and followed. Quality audit results are 85% and above. When all the Spa guests are 100% satisfied with the Spa services. Receptionist is the first and last impression of the spa, therefore must be very professional and create an experience for the guests. Greets all visitors to the Spa and Wellness Centre in a warm and sincere manner, invites them to sign the consultation form. Provides them with assistance such as lockers, towels, bathrobes or information concerning our services and facilities in a prompt and efficient manner. For visitors interested in a membership at the Wellness Centre, promotes the services by providing information and offering a tour of our facilities. Assists new members in filling out the membership application form correctly. And indorse to the team. Handles all Spa cashier transactions such as Retail, daily Spa revenue or any other fees from guests then issues a receipt. Targets must be reached, a direct responsibility for revenue via upselling, bookings and retail is one of the main focus points. At the end of the shift balances the cash register. Receives all incoming telephone calls to the Spa according to the hotel standards, provides/receives information, takes appropriate actions such as booking or refers the matter to the relevant persons to handle. Liaises with therapists in case of bookings and / or cancellations from members / guests. Upon visitor’s departure from the Spa and Wellness Centre, thanks them for their visit and invites them to return. Daily, Weekly and Monthly reports to be completed with details. Makes handover report written and verbal if possible for the receptionist on the next shift. Before each shift reads handover report. Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.<br><br><br><br>Skills, Knowledge and Expertise<br><br>NATIONALITY: Eligible for a working permit in country of hire<br><br>EDUCATION:Business Administration/Personal Assistant/Secretary Certificate an advantage. Sales and/or customer service training an advantage. Knowledge of Natural Therapies. (Preferable) EXPERIENCE: One (1) year reception experience in an international SPA. <br><br>LANGUAGE: Ability to work and communicate in a multinational environment:Local language – excellent oral and written skills (as applicable) English – excellent oral and written skills Additional language - beneficial COMPETENCIES: Include the skills the candidate must have to fill this<br>Position:Client facing experience within reception or front of house. Telephone system. Business writing. Public relations and marketing. Stock and retail management. High levels of customer service. Industry analysis. TECHNICAL COMPETENCIES:Telephone system operations. Computer literate with experience of ‘in house’ booking/database systems. Desktop publishing an advantage.<br>Experience within 7 day operation. Good level of education. INDIVIDUAL CHARACTERISTICS: To fill this position the candidate must identify with the Kempinski core values, in addition they should be especially:People Oriented Passionate for European luxury Entrepreneurial Straightforward Excellent communication and interpersonal skills with superb presentation and grooming Strong management skills and ability to inspire those in others Experience in revenue management would be an advantage Analytical and problem solving skills and execution of work OTHER SKILLS: Depending on region and property.

Job Description<br><br>Exceptional Hospitality Starts with You<br><br>Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Back of House Manager, you’re not just overseeing daily back of house operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.<br><br>Responsibilities<br><br>Here's what you'll do during a typical day:<br><br>Oversee back of house operations: Ensure high standards of cleanliness, organization, and efficiency across all kitchen support areas Manage inventory and ordering: Monitor and order crockery, cutlery, glassware, and supplies to align with business needs for events and daily service Control stock and costs: Conduct regular stock takes, analyze loss trends, and implement controls to minimize waste and maintain par levels Manage purchasing and invoicing: Raise purchase orders, reconcile invoices, and partner with suppliers to secure quality products within budget Support cross-functional collaboration: Partner with departments including Finance and Events to ensure smooth operations and strong working relationships Inspire and develop the team: Train, supervise, and mentor team members; conduct performance evaluations, provide professional development opportunities, and recognize achievements to build an engaged and high-performing team Uphold regulatory standards: Maintain compliance with health, safety, and sanitation, ensuring the highest standards of guest and team member wellbeing<br><br>Qualifications<br><br>What It Takes to Make the Stay<br><br>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br>About Us<br><br>Join an Award-Winning Workplace Culture<br><br>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.