وظائف ذوي الاحتياجات الخاصة - جنوب سيناء مصر

<strong>Additional Information<br><br></strong><strong>Job Number</strong> 26124786<br><br><strong>Job Category</strong> Human Resources<br><br><strong>Location</strong> Al Pasha Coast, Sharm El Sheikh, EgyptVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Management<br><br><strong>Job Summary<br><br></strong>Assists with identifying and addressing employee and organizational development needs. The position is assist in ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Assists in conducting needs assessments, designing and developing training programs and facilitating the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment.<br><br><strong>CANDIDATE PROFILE <br><br></strong><strong>Education And Experience<br><br></strong><ul><li> 2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the human resources or related professional area; certified trainer.<br><br></li></ul>OR<br><br><ul><li> 4-year bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer; no work experience required.<br><br></li></ul><strong>CORE WORK ACTIVITIES<br><br></strong><strong>Assisting with Administering Employee Training Programs<br><br></strong><ul><li> Promotes and informs employees about all training programs.</li><li> Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.</li><li> Helps employees identify specific behaviors that will contribute to service excellence.</li><li> Ensures employees receive on-going training to understand guest expectations.</li><li> Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills.</li><li> Meets with training cadre on a regular basis to support training efforts.</li><li> Observes service behaviors of employees and provides feedback to individuals and/or managers.<br><br></li></ul><strong>Assisting with Evaluating Training Programs Effectiveness<br><br></strong><ul><li> Monitors enrollment and attendance at training classes.</li><li> Meets regularly with participants to assess progress and address concerns.</li><li> Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills.</li><li> Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.</li><li> Measures transfer of learning from training courses to the operation.</li><li> Ensures adult learning principles are incorporated into training programs.<br><br></li></ul><strong>Assisting with Developing Training Program Plans and Budgets<br><br></strong><ul><li> Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance.</li><li> Assists with making any necessary adjustments to training methodology and/or re-trains as appropriate.</li><li> Aligns current training and development programs to effectively impact key business indicators.</li><li> Assists with establishing guidelines so employees understand expectations and parameters.</li><li> Develops specific training to improve service performance.</li><li> Drives brand values and philosophy in all training and development activities.</li><li> Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br><br></li></ul><strong>Assisting with Managing Training Budgets<br><br></strong><ul><li> Assists with the development of the Training budget as required.</li><li> Assists with managing budget in alignment with Human Resources and property financial goals.</li><li> Assists with managing department controllable expenses to achieve or exceed budgeted goals.</li><li> Utilizes P-card if appropriate to control and monitor departmental expenditures.<br><br></li></ul><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br></em>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. <strong>Be</strong> where you can do your best work, <strong>begin</strong> your purpose, <strong>belong</strong> to an amazing global team, and <strong>become</strong> the best version of you.

<p><strong>General Manager</strong></p><p><strong>Longevity Hub by Clinique La Prairie | Sharm el-Sheikh, Egypt</strong></p><p><br></p><p><em>About Clinique La Prairie</em></p><p><em>Founded in 1931 in Montreux, Switzerland, Clinique La Prairie is internationally recognised for its pioneering approach to health and longevity, combined with exceptional Swiss hospitality.</em></p><p><em>Our Longevity Hubs bring the Clinique La Prairie method to selected international destinations, combining advanced longevity, wellbeing and aesthetic solutions with personalised guest experiences.</em></p><p><br></p><p><strong>The opportunity</strong></p><p>We are seeking a commercially driven General Manager to lead our Longevity Hub in Sharm el-Sheikh.</p><p>You will take responsibility for the Hub’s operational and financial performance, business development, guest experience and team leadership. Combining strategic thinking with an active presence in daily operations, you will grow the business while ensuring every guest receives the personalised care and service that define Clinique La Prairie.</p><p>Reporting to the Director of Development &amp; Operations – Longevity Hubs, you will work closely with local and international stakeholders to translate our brand vision into a successful operation.</p><p>Your key responsibilities</p><p><br></p><p><strong>Drive sales and business growth</strong></p><ul><li>Develop and implement sales strategies to achieve and exceed revenue targets.</li><li>Promote memberships, treatments and wellness programmes, identifying new business opportunities and building lasting client relationships.</li><li>Strengthen upselling and cross-selling opportunities while ensuring recommendations reflect each guest’s needs.</li><li>Take accountability for both individual and team sales performance.</li></ul><p><br></p><p><strong>Deliver an exceptional guest experience</strong></p><ul><li>Maintain consistently high standards of personalised service, discretion and care.</li><li>Act as a key contact for VIP guests and cultivate long-term guest loyalty.</li><li>Represent the brand and clearly communicate the value of our treatments, products and programmes.</li></ul><p><br></p><p><strong>Lead and develop the team</strong></p><ul><li>Build, motivate and manage a cohesive, high-performing team.</li><li>Create a culture of respect, accountability and service excellence.</li><li>Ensure ongoing training and professional development across the team.</li></ul><p><br></p><p><strong>Manage performance and operations</strong></p><ul><li>Define operational priorities, growth plans and measurable performance indicators.</li><li>Manage budgets, forecasts and regular reporting to corporate management.</li><li>Continuously improve operational efficiency, service quality and profitability.</li><li>Ensure compliance with applicable regulations, internal policies and brand standards.</li></ul><p><br></p><p><strong>Your profile</strong></p><ul><li>A master’s degree or equivalent in Business, Management, Sales or Marketing.</li><li>At least five years of leadership experience in a luxury or wellness environment.</li><li>A proven track record in sales growth and business development, ideally within luxury hospitality, wellness or medical services.</li><li>Strong commercial judgement, with experience in budgeting, financial planning and performance management.</li><li>Excellent leadership, organisational and communication skills, with the ability to inspire teams from diverse backgrounds.</li><li>Confidence in managing demanding guest expectations with discretion, patience and tact.</li><li>High emotional intelligence, cultural adaptability and a proactive, solution-oriented approach.</li><li>Fluency in English; Arabic or other additional languages would be an advantage.</li><li>Willingness to travel to Switzerland and other Clinique La Prairie locations for onboarding, training and business needs.</li></ul><p><br></p><p>Experience collaborating with Egyptian and European stakeholders, as well as additional qualifications in sales leadership, luxury brand management or healthcare management, would be an advantage.</p><p><br></p><p>Why join us?</p><p>This role offers the opportunity to shape the performance and guest experience of a Longevity Hub within an internationally recognised brand. You will work at the intersection of longevity, wellbeing and luxury hospitality, with opportunities for collaboration and ongoing training across the Clinique La Prairie network.</p><p><br></p><p>Apply</p><p>If you combine a passion for people and wellbeing with the commercial expertise to lead a successful luxury operation, we would welcome your application.</p><p>Please submit your CV and a cover letter outlining your relevant leadership experience and commercial achievements.</p>

<strong>Join <em>Jet2holidays</em>’ Management Team and help us deliver our award-winning service and unforgettable holiday experiences to our valued customers.<br><br></strong>We have a fantastic opportunity to join <strong><em>Jet2holidays </em></strong>as an <strong>Airport Team Leader.</strong> In this role you will play a vital part in leading a team of Airport Customer Helpers - Representatives, who are responsible for delivering outstanding customer service, and enhancing our customers airport and transfer experience. You will <strong>work as one team</strong> with internal &amp; external suppliers and <strong>take responsibility </strong>for your teams' performance by regularly reviewing performance metrics using <strong>Management Information (MI) </strong>reports and our <strong>digital systems</strong> to identify areas for improvement and implement action plans.<br><br><strong>What can we offer you?<br><br></strong>We offer our valued colleagues a range of benefits including: -<br><br><ul><li>Local employment contract via our local agent</li><li>Competitive salary</li><li>Coaching, development &amp; career progression across Jet2.com &amp; Jet2holidays</li><li>Recommend a Friend bonus scheme<br><br><br></li></ul><strong>What will you do in the role?<br><br></strong>Supporting Your Manager, You Will Work As One Team With Internal &amp; External Stakeholders To Ensure Your Team Deliver VIP Industry Leading Customer Service To Our All-important Customers During Their Airport Journey. You Will Be Provided With Comprehensive Training To Ensure You<br><br><ul><li>Create Memories for our customers while managing a fast paced and busy airport environment, working closely with the management team from our award-winning airline Jet2.com.</li><li>Take Responsibility for managing any flight disruption, serious emergencies &amp; customer escalations using our in-house digital systems.</li><li>Create &amp; issue monthly rosters alongside our UK based planning team in line with our SLA’s and budget.</li><li>Be present for your team and manage their performance by hosting scheduled in-person &amp; virtual team meetings, delivering training to new and existing members of your team &amp; hold individual monthly 1-1 performance and welfare meetings with your team members.</li><li>Collaborate with the Destination Manager, Agent &amp; Transfer Provider, analysing MI &amp; Customer Feedback daily to drive results and improve CSAT’s and OTP performance as needed.<br><br><br></li></ul>Our <strong>Airport Team Leaders</strong> are well organised and have a flexible approach to the operation. Working hours will vary each month and will include <strong>early starts, late finishes, split shifts </strong>&amp;<strong> working weekends.</strong> As part of our management team, also being on call to support with <strong>disruption serious </strong>and<strong> emergencies. </strong>Resolving<strong> customer escalations </strong>is also a key part of the role.<br><br>Our <strong>Airport Team Leaders</strong> have a genuine passion for the airport experience and always <strong>empower</strong> their team to deliver outstanding customer service. In this position, you will effectively <strong>manage performance</strong> including coaching and development as well as perform a variety of<strong> HR</strong> tasks. You will also possess the ability to deliver under pressure, analyse MI and Data, support your team, have a positive friendly attitude and be confident in IT processes and skills to use in-house <strong>digital systems</strong> daily on a laptop.<br><br><strong>What will you need?<br><br></strong>You will ideally have experience in <strong>Airport/Holiday Operations </strong>or similar. Experience of managing a<strong> customer-facing </strong>team and proven <strong>people management</strong> skills are essential. Conversational level in the local language is also advantageous.<br><br>Please note that this is a physically demanding role as you’ll be supporting <strong>a fast-paced operation</strong> and will constantly be on the move.<br><br>As we employ on <strong>local employment contracts</strong>, you will already hold the full <strong>right to work documentation or be willing to apply for right to work documentation </strong>required for <strong>Egypt </strong>and be living in the destination or willing to relocate and source your <strong>own accommodation</strong><em>. <br><br></em>Due to the level of travel required in the role, you will be required to hold a full and valid <strong>driving licence </strong>and have<strong> your own car with appropriate insurance</strong>. Business Travel expenses are reimbursed.<br><br>To meet some of our team and find out what life is like with <strong><em>Jet2holidays</em></strong> follow us on Facebook: <strong><em>Jet2Careers Overseas<br><br></em></strong>We look forward to your application &amp; you starting your career with <strong><em>Jet2holidays</em></strong>!

Job Description<br><br>The Chief Accountant is responsible for overseeing the day-to-day accounting operations of the hotel, ensuring accurate financial reporting, maintaining strong internal controls, and supporting compliance with Hilton policies, local regulations, and accounting standards. The role assists the Director of Finance in safeguarding hotel assets, maximizing profitability, and delivering timely and accurate financial information to management.<br><br>The Chief Accountant leads the accounting team and ensures the efficient management of general ledger activities, month-end closing, balance sheet reconciliations, tax compliance, audits, cash management, and financial controls.<br><br>Responsibilities<br><br>Financial Reporting & Accounting<br><br>Manage and supervise all accounting activities within the hotel. Ensure the accuracy and integrity of financial records and accounting transactions. Prepare and review monthly financial statements and supporting schedules. Coordinate month-end and year-end closing processes according to Hilton standards and reporting timelines. Review journal entries, accruals, prepayments, and account reconciliations. Maintain the General Ledger and ensure all transactions are properly recorded.<br><br>Internal Controls & Compliance<br><br>Ensure compliance with Hilton policies, corporate accounting procedures, and local statutory requirements. Maintain a strong internal control environment to safeguard company assets. Monitor compliance with financial policies, delegation of authority, and approval processes. Lead balance sheet reviews and ensure timely resolution of outstanding items. Support implementation and continuous improvement of financial controls.<br><br>Audit & Tax Management<br><br>Coordinate internal, external, and corporate audits. Prepare audit schedules and ensure timely resolution of audit findings. Lead the preparation and review of monthly financial statements, ensuring accuracy in cash receipt coding and supporting internal audits for transparency and compliance. Ensure compliance with local tax regulations, including VAT, withholding tax, payroll taxes, and other statutory filings. Liaise with external auditors, tax consultants, and government authorities as required.<br><br>Cash & Treasury Management<br><br>Oversee cash management processes and hotel banking activities. Monitor cash flow and ensure adequate working capital availability. Review bank reconciliations and investigate discrepancies. Ensure proper controls over cash handling and payment processes.<br><br>Accounts Management<br><br>Supervise Accounts Payable, Accounts Receivable, General Cashier, and Income Audit functions. Monitor aging reports and ensure timely collection of receivables. Review supplier payments and maintain positive vendor relationships. Ensure accurate revenue recording and reconciliation of operational systems.<br><br>Team Leadership<br><br>Lead, coach, and develop the accounting team to achieve departmental objectives. Conduct performance evaluations and support employee development plans. Foster a culture of accountability, integrity, and continuous improvement. Ensure cross-training and succession planning within the finance department.<br><br>Business Partnership<br><br>Support the Director of Finance in budgeting, forecasting, and financial analysis. Provide financial insights and recommendations to operational departments. Participate in management meetings and contribute to business decision-making. Assist in identifying opportunities to improve profitability and operational efficiency.<br><br>Qualifications<br><br>Education<br><br>Bachelor's degree in accounting, Finance, Commerce, or a related field.<br><br>Experience<br><br>Minimum 5–7 years of progressive accounting experience.<br><br>At least 2–3 years in a supervisory or managerial accounting role within the hospitality industry.<br><br>Previous experience with Hilton systems and procedures is an advantage.<br><br>Technical Skills<br><br>Strong knowledge of hospitality accounting principles and financial controls.<br><br>Experience with hotel financial systems (Oracle, Sun Systems, SAP, People Soft, or similar).<br><br>Advanced proficiency in Microsoft Excel and financial reporting tools.<br><br>Knowledge of local tax regulations and statutory reporting requirements.<br><br>Strong analytical and problem-solving skills.

<strong>Company Description<br><br></strong>"Why work for Accor?<br><br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br><br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br><br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"<br><br><strong>Job Description<br><br></strong><ul><li>In line with the targets, standards and instructions determined by the General Manager, hotel management and Security Manager ensure security and safety across the facility, keep the related records and develop him/herself. </li><li>Fully perform other duties assigned by the Security Supervisor and other seniors. </li><li>Ensure the life and property safety of people is his/her area of duty. </li><li>Greet guests, provide information and guidance to them and bid them farewell. </li><li>Organise human and vehicle traffic and contribute to the communication between the facility and individuals. </li><li>Keep watch and remain vigilant at all times during the day and night, gather information and submit it to the respective persons. </li><li>Carry out initial response to important incidents such as fires, sabotages, injuries, and fights and report the incident to the respective persons. </li><li>Be respectful, moderate and polite to managers, seniors and colleagues. </li><li>Pass on all relevant information to the next security officer on shift. </li><li>Inform the Security Supervisor of all developments and events that take place in his/her area of responsibility. </li><li>Is familiar with the procedures to catch and detain criminals. </li><li>Ensure that all devices and equipment such as walkie-talkies, detectors, telephones etc. are maintained well, clean, charged and operating. </li><li>Immediately inform his/her supervisor in the event of any bomb or suspicious package call and ensure security around the area where the bomb or suspicious package call has been made. </li><li>Take part in the Emergency Response Teams. </li><li>Ensure that the shift area is kept in a clean, orderly and neat manner. </li><li>Pay attention to keeping logs and records in a proper and accurate manner and control the signatures. </li><li>Monitor the entry and exit of furniture and equipment (inventory) that need to be removed from the facility for maintenance and repairs and file their records. </li><li>Protect the hotel’s guests from any external factors that may cause inconvenience. </li><li>Gather information and pass such information on to seniors rather than disclose information to third parties. </li><li>When writing an incident report, ensure that the report includes information about the person(s) who committed the act, its location, time, how the incident developed and its consequences. </li><li>Ensure that employees entering into and exiting from the facility use their ID cards, identify and report to his/her supervisor employees that do not use their ID card to enter or exit, and monitor the situation accordingly. </li><li>Control the units around the facility and report any suspicious persons or vehicles to his/her supervisor. </li><li>Use the communication tools (walkie-talkie, telephone) for their proper purpose while on duty. </li><li>Fully comply with the rules concerning shift changes and ensure that no problems occur. </li><li>Ensure the security around the areas where explosive and combustible agents for entertainment purposes will be used. </li><li>Make use of all opportunities for self-development. Eliminate any problems and shortcomings in inspections and controls and report any needs. Make every effort to be the best. </li><li>To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). </li><li>To implement necessary warnings and departmental trainings in order to save energy inside the facility. </li><li>To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment. </li><li>Carry out all responsibilities related to the quality management systems implemented at the facilities. </li><li>Carry out all other duties assigned by managers and hotel management not specified in the job description. <br><br></li></ul>Qualifications<br><br><ul><li>Education: At least a high school diploma. </li><li>Experience: At least 2 years of work experience in the related field. Experience in the industry is an asset. </li><li>Foreign Language: Not required. </li><li>Courses and Training: Prior attendance in courses and seminars in the related field. </li><li>Computer Literacy: Not required. </li><li>Skills: Expected to use basic tools and equipment related to the job. Expected to perform simple, specific and standard tasks that are generally repetitive. <br><br></li></ul>Additional Information<br><br>Your team and working environment:<br><br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br><br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br><br>Our commitment to Diversity &amp; Inclusion:<br><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Company Description SUNRISE Resorts & Cruises is a luxury hospitality company with more than 20 years of experience delivering exceptional service and continuous innovation. The group owns and manages 20 resorts in prime coastal destinations across Egypt and Zanzibar, as well as 7 cruises in the historic cities of Luxor and Aswan. Properties are located in carefully selected spots that cater to guests seeking either tranquil adults-only escapes or vibrant family vacations. SUNRISE’s philosophy is built on three core pillars: Quality, Safety and hygiene, and Environmental Responsibility. These principles guide all operations and are considered the foundation of the company’s commitment to hospitality excellence. Role Description The Butler is a full-time, on-site role based in Sharm El Sheikh, responsible for delivering highly personalized and discreet guest service. Day-to-day tasks include welcoming guests, escorting them to their rooms, assisting with check-in and check-out, and managing special requests and preferences throughout their stay. The Butler coordinates in-room services such as dining, housekeeping, and amenities, ensuring that all details are arranged to the highest standard. The role involves anticipating guest needs, handling reservations and activity bookings, and liaising with other departments to provide seamless service. The Butler is expected to maintain professional appearance and conduct, uphold SUNRISE service standards, and support a safe and hygienic environment. Qualifications Strong guest service and hospitality skills, with a focus on personalized, luxury service and attention to detail. Excellent communication and interpersonal skills, including professional etiquette and the ability to interact confidently with international guests. Organizational and time-management skills to handle multiple guest requests, coordinate services, and follow through on commitments. Problem-solving and decision-making skills, with the ability to remain calm under pressure and resolve guest issues promptly. Experience in hotel front office, concierge, or butler service roles is highly beneficial; prior work in luxury or resort environments is a plus. Basic administrative and computer skills for handling reservations, guest records, and internal communication systems. Professional grooming and presentation, with a commitment to hygiene, safety standards, and environmental responsibility. Fluency in English is required; additional languages, especially Arabic or other international languages, are an advantage. Flexibility to work shifts, weekends, and holidays as needed, and ability to stand and move for extended periods. Relevant hospitality education or certification is preferred but not mandatory when combined with strong practical experience.

Job Summary:To oversee all project employees in order to ensure that the project’s buildings and facilities are constructed in accordance with the project’s design, budget, schedule, and safety abiding by HAC procedures and standards keeping in mind the client’s need.<br>Tasks and Responsibilities:Lead and direct the project and organize the site activities in various sections through the section head engineers to ensure deliverable on time and within the budget. Manage and support the material handling and storage in site. Ensure all the proper means of control are implemented regarding site employees’ attendance and overtime, procurement, stores, accommodation and equipment utilization. Ensure Strong Control for Direct staff allocation and get the required targets Control SC consumed material that delivered by Company Communicate with Supported divisions to provide the site requirements (Concrete batch plant, Steel workshops, ……) Coordination timely bases with all other ongoing activities and/or trades. Review and add necessary comments and clarifications on the project’s file (Including the contract drawings, specifications, cost, Manpower planning, schedule….). Make sure the work under his responsibilities is determined and executed effectively and efficiently in accordance with the tender study. Qualify and manage subcontractors required to be employed in the project. Establish and mobilize the original layout for the Site’s offices, stores, workshops and mobile equipment roads and fixed equipment locations. (For example; tower cranes.) Review the work progress on daily basis. Allocate the right resources in the right time to be adequate with cost and with the best quality. Investigate damages, accidents, or delays at construction site to ensure that proper procedures are being carried out. <br>MINIMUN QUALIFICATION & REQUIREMENTS:Bachelor degree of Engineering 10+ years of relevant experience. Excellent negotiation skills Strong managerial skills Strong analytical and problem-solving skills Strong knowledge of project schedule Excellent communication skills Preferable PRMG, PMP or MBA

Company Description<br><br>Founded in 2000 in Antalya by award-winning Turkish entrepreneur Fettah Tamince, who desired to create cities within cities.<br><br>Encapsulating traditional Turkish hospitality, where each Rixos destination is a rich living space where guests and residents can find everything they need, always in carefree atmosphere.<br><br>In 2017 Rixos Hotels announces a strategic partnership with Accor Hotels, and in 2022 Rixos becomes part of Ennismore’s “Immersive Resorts” and becomes the backbones of “All Inclusive Collection”.<br><br>Brand Network:<br><br>Currently 35 hotels (13,000+ rooms) operating and more than 20 hotels (12,000+ rooms) in the pipeline.<br><br>With a global presence, Rixos Hotels & Resorts are renowned for providing guests of all ages and interests with the ultimate all-inclusive experience.<br><br>With all-inclusive, all-exclusive programming and services, we cater for every member of the family and we are always where our guests want us to be!<br><br>What is special about Rixos Service?<br><br>A culture of noticing the little things and knowing that the little things have always been the big things!<br><br>Are you ready to join our amazing multicultural environment, work in real luxury hotels with ongoing career growth and development opportunities, as well as the most competitive salary and benefits?<br><br>Apply now, join Rixos and make a difference in others’ life!<br><br>Job Description<br><br>Makes pre-arrival, mid stay, and post-stay calls to guests to ensure needs are met. Compiles and distributes list of anticipated services and amenities to relevant departments. Contacts appropriate individual or department (e.g., Bell person, Front Desk, Housekeeping, Engineering, and Security) as necessary to resolve guest call, request, or problem. Ensures that any outstanding requests or problems from the previous day receive priority and are resolved. Follows up with guests to ensure their requests or problems have been met to their satisfaction. Listens attentively to guests to get an effective guest-oriented perspective and handles complaints properly. Makes “Guest Contacts” during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these. Writes down any comments, requests, suggestions and complaints received from guests during the day. Asks guests to fill out a questionnaire during the day. Assesses the results of the questionnaire. Translates them into English and e-mails them to all of the department managers. Identifies the special days of guests such as birthdays, wedding anniversaries etc., makes the necessary organisation together with the related departments and monitors the organisation. Works in coordination with all departments and ensures the flow of necessary information. Follows the VIP procedures and greets VIP guests and bid them farewell. Walks agency representatives and potential guests around the facility. Prepares written documents for activities to be announced to guests. Ensures that these documents are distributed to guest rooms with the help of the related departments. Observes the overall guest satisfaction during the activities and in the areas throughout the day and reports to the Guest Relations Manager about the atmosphere. Keeps any items that guests lose in the facility or forget in their room when checking- out. Delivers any lost and found to guests still at the hotel or send them by mail. Responds to guest inquiry forms and all written suggestions, complaints etc. Provides guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitors and reports the incident to the Guest Relations Manager. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs. Carries out all responsibilities related to the quality management systems implemented at the facilities. Carries out all other duties assigned by managers and hotel management not specified in the job description. <br><br>Qualifications<br><br>Education: At least High School Degree. Experience: At least 4 years of experience in the industry. Foreign Language: Proficiency in English to communicate with guests and understand the professional terminology related to the devices and a good command of Arabic, German, French or Russian. Courses and Training: Prior attendance in seminars and trainings related to the job. Computer Literacy: MS Office applications, Front Office programmes (Fidelio, Opera etc.). Skills: Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques and processes related to the job expected to perform jobs that require experience in the field. <br><br>Additional Information<br><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Job Description<br><br>Exceptional Hospitality Starts with You<br><br>Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Reservations Supervisor, you’re not just supervising daily reservations operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.<br><br>Responsibilities<br><br>Here's what you'll do during a typical day:<br><br>Supervise daily reservations operations: Oversee the accurate and efficient handling of individual and group reservations to support guest satisfaction and hotel revenue goals Lead the reservations team: Provide day-to-day guidance and ensure high service standards through training, coaching, and quality checks Manage group blocks and inventory: Oversee group room block setup, monitor cut-off dates and inventory levels, and ensure alignment with contracts and occupancy targets Support group reservation execution: Build and assign blocks, assist with rooming lists and billing, and verify checklist and resume accuracy Prepare key reports: Support the generation of daily and weekly reports (e.g., Group Pickup, No-Show, Booking Channel Summary, Special Rate Plan Activity) Monitor data integrity: Ensure accuracy in reservation systems, including group masters, rooming lists, and special rate plans Provide reservations support: Process reservation inquiries and updates, providing exceptional service to both guests and team members<br><br>Qualifications<br><br>What It Takes to Make the Stay<br><br>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br>About Us<br><br>Join an Award-Winning Workplace Culture<br><br>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

Swissotel Sharm El Sheikh All-Inclusive Collection resort offers an unforgettable vacation for its guests with a sense of luxury service nested with nature, with a wide range of accommodation types, from rooms, and suites featuring contemporary designs, including a unique side for adults.<br><br>All this in the peaceful surroundings of beautiful gardens, swimming pools, magnificent landscapes, a wide variety of à la carte restaurants, and particular spa services. Esteemed guests are welcome to relax and unwind in a quiet and elegant setting in the resort and enjoy a genuine experience of leisure, pleasure, and successful meetings.<br><br>Join our motivated and vibrant Team and build your career with us.<br><br><br><br>Job Description<br><br>Develop and implement revenue strategies for the hotel. Monitor competitor pricing and market trends to adjust strategies. Lead the weekly/bi-weekly Revenue Management meetings providing insights based on reporting data. Develop topline revenue forecasts and actively seek opportunities to drive incremental profit across all revenue centers of the business. Conduct regular performance reviews and optimize pricing and inventory. Mentor, coach and develop junior team members in revenue management practices. Collaborate with sales, finance, and front office teams to achieve revenue goals. Ensure reservations are well managed and coordinate with the reservations team. Drive market share in your competitive set and ensure all systems are adequately used to optimize Rev PAR. Leverage your knowledge of the distribution landscape, including online travel agencies and distribution networks to optimize hotel profits. Responsible for data quality and system hygiene of Revenue Management and Distribution applications; platforms and tools used by the hotel.<br><br>Qualifications<br><br>1-3 years of experience in revenue management roles. Proven ability to work independently while also thriving in collaborative team environments. Exceptional analytical skills and ability to make strategic decisions that enhance revenue growth. Proficient in revenue management principles. Strong understanding of the distribution landscape, online travel agencies, and emerging market trends. A collaborative forward-thinking mindset with a passion for elevating revenue management as a respected and valued community of practice with key internal and external stakeholders. Being curious and open-minded.<br><br>Additional Information<br><br>experience is an asset<br><br>Prior experience working with Opera or a related system<br><br>Strong interpersonal and problem solving abilities<br><br>Fluency in English, additional languages are a plus

Job Description<br><br>Exceptional Hospitality Starts with You<br><br>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As Assistant Revenue Manager, you’re not just driving profitability through strategic pricing and inventory – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.<br><br>Responsibilities<br><br>Here's what you'll do during a typical day:<br><br>Optimize room inventory and pricing: Lead strategic management of group and transient inventory, including rate controls, blackout dates, and sellout strategies, to maximize revenue Drive revenue performance: Evaluate key metrics, historical data, and market trends to refine pricing strategies and revenue management processes, ensuring maximum profitability across all revenue streams Conduct forecasting and market analysis: Oversee demand forecasting, competitive benchmarking, and local events monitoring to identify revenue opportunities Lead cross-functional collaboration: Partner with Sales, Marketing, Reservations, and Front Office to align strategies that drive profitability and operational efficiency. Oversee department operations: Manage daily revenue functions, facilitate meetings, and ensure effective execution of revenue initiatives Cultivate a high-performing team: Drive engagement and retention through performance management, professional development, and recognition programs<br><br>Qualifications<br><br>What It Takes to Make the Stay<br><br>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br>About Us<br><br>Join an Award-Winning Workplace Culture<br><br>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

Job Description<br><br>Exceptional Hospitality Starts with You<br><br>Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Sales Director, you’re not just driving revenue growth across all hotel segments – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.<br><br>Responsibilities<br><br>Here's what you'll do during a typical day:<br><br>Shape and execute sales strategy: Develop and implement revenue-driving sales strategies across group, business transient, leisure transient, and catering segments, aligned with the hotel’s commercial goals and strategic plan Drive revenue performance and profitability: Contribute to achieving revenue targets and profitability goals by optimizing pricing, improving business mix, and guiding forecasting accuracy Lead business reviews and planning: Facilitate regular strategy and performance meetings while contributing to long-range commercial planning through analysis of performance trends, market shifts, and revenue opportunities Ensure commercial alignment: Collaborate with revenue and marketing leaders to align sales tactics with pricing, distribution, and promotional strategies, and to support forecasting and rate strategies Foster stakeholder relationships: Engage with Hilton Worldwide Sales, Convention and Visitors Bureaus (CVBs), third-party travel partners, and key clients to drive demand, improve conversion, and support high-impact site visits and pre-convention meetings Develop data-informed strategies: Track market and competitor activity to inform strategy and help maintain competitive positioning in group and transient segments Cultivate a high-performing team: Recruit new talent while driving team growth and engagement through performance management, professional development, and recognition programs<br><br>Qualifications<br><br>What It Takes to Make the Stay<br><br>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br>About Us<br><br>Join an Award-Winning Workplace Culture<br><br>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

Company Description<br><br>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering red sea. The hotel offers an All-Inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.<br><br>A beautiful beach, delicious food with top-quality service restaurants with luxurious buffets, pools, Rixy Club exclusively for children and live entertainment all await your ultimate holiday experience.<br><br>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh and 9 km from Sharm El-Sheikh<br><br>Job Description<br><br> Responsible for the recommendation and sales of wines and other beverages to guests and the wine sales off premises. Offering and promote the digestive trolley. Spoil our guests with a big smile on your face. Converse with guest in fluent English and be able to entertain with a sensible conversation. Speak at least one other European language. Work towards target revenue per guests and revenue per month. Maintain and update wine and all other beverage lists. Ensure wines off critical age get sold. Establish sommelier recommendation. Check pricing is up to date. Maintain standards as would be expected in a Michel in star rated restaurant Train front of house and chefs about wine / wine matching. Make sure all service staff knows which wines to recommend to each dish of the menu. Work with head chef on menu and ingredients which are wine friendly. Helps writing the menus in accordance with maitre’d. Carry out wine education classes. Fully trained in Herzog wines to be able to back up cellar door. Carry out monthly stock control, inventory. Update continuously all stock forms. Be in charge of purchasing the wines and creating the wine list based on the chef recipes. The sommelier handles all wine inventory and management. Waiters are trained by the sommelier on the wine list and successful pairings. Discuss wine orders and their subsequent pricing with Therese Herzog. Make sure wines get returned to suppliers and credits issued for corked and spoiled wines. Perform normal service duties as assigned by the maître d’. Keep wine cellar (private dining room) of immaculate appearance and order. Make sure new. deliveries are stored immediately and update on the wine and inventory list Responsible for the cigar collection. Know and recommend offering. Responsible for the handling and maintenance of the cigars and the Humidors. Cigar service to guests. Train staff. (Liaise with Hans Herzog for cigars.) Monthly inventory and stock control of cigars. Assist and replace the maitre d’ during its absence inclusive cash up and reconciliation. Carry out some work with Hans Herzog and assistant wine maker in the vineyard and winery to understand Herzog wines. Liaise on a regular basis about new releases and feedback from guests. Become a Herzog wine ambassador. During vintage establish rooster for service and chef staff to help with picking and lecture about the grape varieties being picked. Train cellar door hosts and any helpers. Make sure wines are handled and shared efficiently and without waste between restaurant, bistro and cellar door. Visit other cellar doors and wineries and take along all interested staff. Suggest wine related items which could be sold in the cellar door and restaurant Review all accounting reports before submitted to the financial controller or his delegated for approval. Review the purchase requests & purchase orders (verify the limit). Reconcile the bank accounts on monthly basis. Review the F&B linen, uniform, glassware, and etc. inventory. Analysing the assets and liabilities accounts. Supervising the finance department personnel as detailed in the organization chart<br><br>Qualifications<br><br> Education: At least a high school or vocational diploma Experience: At least 4 years of related work experience following theoretical education. Foreign Language: Sufficient level of English, communicate effectively with guests. Courses and Training: Advanced level of theoretical and practical knowledge. Computer Literacy:<br><br> Skills: Have a good communication with guest and have ability to control his staff and handling guest complaints.