وظائف أخصائي عيون في مصر

Join EVA Pharma, a leading pharmaceutical company dedicated to empowering the fight for Health and well-being as a fundamental human right. Recognized and certified as a best place to work, we are committed to fostering a supportive and innovative environment for our team members. Job Summary We are seeking a passionate and talented Financial Analysis Professional to join our dynamic team. The ideal candidate will contribute to our mission of enhancing human health and well-being, ensuring that we meet the highest standards of excellence in our industry.<br>Key Responsibilities Conduct daily in-market sales and stock performance analysis to provide timely and accurate business insights Monitor and evaluate pricing, discounts, and profitability by SKU and account to support margin improvement Support forecasting, budgeting, and financial planning processes by validating assumptions and improving accuracy of outcomes Partner with commercial and operational teams to support key business decisions through cash flow tracking and financial analysis, including KSA-related projects Manage and control online revenue streams and stock performance across digital platforms Prepare regular financial and management reports to highlight risks, opportunities, and performance trends Provide actionable recommendations to improve business performance, operational efficiency, and profitability Collaborate with internal stakeholders to strengthen financial discipline and support strategic initiatives.<br><br><br>Requirements<br><br>Bachelor's degree in Finance, Accounting, Economics, Business Administration, or a related field4-7 years of experience in FP&A, Commercial Finance, Financial Analysis, or Business Finance Professional certifications such as CMA, ACCA, CFA, or MBA are an advantage Proven experience in forecasting, budgeting, and management reporting Strong experience in commercial analysis and profitability management Demonstrated success in business partnering with commercial and cross-functional teams Evidence of contribution to business growth and process improvement initiatives

راتب تنافسي + عمولات لا سقف لها – لو محترف مبيعات دولية وبتدور على فرصة تزود دخلك بشكل حقيقي، الوظيفة دي ليك.<br><br>???? Build Your Global Sales Empire in the Mining Industry<br><br>We're Hiring: Export Sales Specialist<br><br>Are you an international sales professional ready for your next challenge? Join a leading mining company and take charge of expanding our business across 3 continents!<br><br>What You'll Actually Do:<br><br>- ???? Design & execute export sales strategies for emerging markets <br>- ???? Discover new opportunities and build strategic relationships with international clients <br>- ???? Manage commercial negotiations and close multi-million dollar deals <br>- ???? Coordinate with logistics, production, and finance teams to ensure smooth order execution <br>- ???? Analyze global markets and competitors to identify growth opportunities <br><br><br>Who You Are:<br><br>- ✅ Proven track record in international/export sales (mining, minerals, or raw materials experience is a strong plus) <br>- ✅ Excellent English (written & spoken) – primary business language <br>- ✅ Strong communication and negotiation skills<br>- ✅ Results-driven mindset with the ability to work under pressure <br>- ✅ Proficiency in MS Office and CRM systems <br><br><br>Why We're Your Best Choice:<br><br>- ???? Competitive salary + attractive commission scheme (no earning ceiling) <br>- ???? Professional working environment in a fast-growing company <br>- ???? Clear career growth opportunities and fast promotions for top performers <br>- ???? International exposure and dealing with global markets <br>- ???? Performance-driven culture that recognizes and rewards achievements <br><br><br>How to Apply:<br><br>???? Send your CV and cover letter to: Hr@alphabridg.com<br>???? Email subject: Export Sales Specialist – [Your Name]<br><br>⏳ We review applications immediately – don’t miss out<br><br><br>#Export Sales #Mining Jobs #International Sales #Business Development #Sales Jobs #Mining Industry #B2BSales #Global Trade #Sales Career #Egypt Jobs #Export Import #Supply Chain #Raw Materials #Career Growth #Commission Based #وظائف_مبيعات #تصدير #وظائف_مصر

Company Overview<br><br>Join EVA Pharma, a leading pharmaceutical company dedicated to empowering the fight for Health and well-being as a fundamental human right. Recognized and certified as a bestplace to work, we are committed to fostering a supportive and innovative environment for our team members. Job Summary We are seeking a passionate and talented HSE Specialist to join our dynamic team. The ideal candidate will contribute to our mission of enhancing human health and well-being, ensuring that we meet the highest standards of excellence in our industry.<br> Key Responsibilities Promote HSE Standards: Put into practice and uphold health, safety, and environmental policies by performing regular inspections, and risk assessments to confirm the workplace adheres to all regulatory and company standards Support Safety Training and Incident Management: Assist in developing and delivering safety training programs, while also participating in incident investigations to identify root causes and recommend actions that prevent future issues Manage HSE Documentation: Maintain all necessary safety records and documentation, including incident reports, training logs, and inspection checklists Contribute to Environmental Sustainability: Actively participate in initiatives to reduce the company's environmental footprint, such as waste reduction programs and energy conservation efforts <br><br>Requirements<br><br>Qualifications<br><br> Bachelor's degree in engineering, pharmaceutical, or science 0-3 years of experience in HSE role, preferably within an industrial, manufacturing, or pharmaceutical setting Excellent communication and interpersonal skills, with a results-oriented personality and the ability to work effectively in a team Very good command of English language, both spoken and written, along with proficiency in Microsoft Office Professional (Word, Excel, Power Point, MS Outlook)

About the job Alpha Omega Egypt is looking for a motivated and experienced HR Operations Specialist to join our HR team in 6th of October City, Giza, Egypt.???? Key Responsibilities Manage and maintain employee personnel files, contracts, HR documents, employee movements, onboarding, and offboarding processes. Handle and follow up on Social Insurance transactions, including employee registration, termination, amendments, records, and related requirements. Handle Labor Office requirements, inspections, official requests, and government-related HR transactions. Monitor and manage daily attendance, absence, and leave records, investigate discrepancies, and prepare related reports. Perform daily and weekly HR operational activities, including employee requests, manpower movements, HR transactions, data updates, and pending actions. Support recruitment, onboarding, employee relations, and disciplinary processes with proper documentation. Maintain accurate HR databases, trackers, and reports and provide HR data and analysis to management. Coordinate closely with HR, Payroll, Finance, Production, Administration, Security, and other departments to ensure smooth HR operations.???? Requirements Bachelor’s degree in Human Resources, Business Administration, Commerce, or a related field.3–5 years of relevant experience in HR Operations / Personnel, preferably in a manufacturing or textile/apparel environment. Strong practical experience with Social Insurance and Labor Office procedures. Good knowledge of Egyptian labor regulations and HR documentation. Strong knowledge of attendance, leave, personnel records, and employee movements. Very good Microsoft Office skills, especially Excel. Strong organizational, communication, follow-up, and problem-solving skills. Good command of Arabic and English.???? Location: 6th of October City, Giza, Egypt???? To apply, please send your updated CV to:careers@aoegypt.comPlease mention “HR Operations Specialist” in the email subject.⭐ Candidates with hands-on HR experience in manufacturing / textile / garment factories are highly preferred.

Job title: Accounting Specialist – Claims & Bonuses - Shared Service Center Overview: This role is responsible for maintaining accurate and up-to-date financial and operational master data to support smooth business operations and effective decision-making. The position will manage customer/vendor agreements, credit limits, claims and bonus-related activities, while ensuring data accuracy, timely processing, and compliance with company policies and governance requirements. Key Responsibilities: Maintain and update customer and vendor agreements in the relevant systems. Ensure accurate and timely customer/vendor master data maintenance. Manage updates to credit limits, stop-lists, and related customer information in accordance with approved procedures. Maintain and update customer, vendor, and agreement master data. Maintain services/product master data and ensure information is accurate and complete. Process and coordinate claims-related activities, ensuring accurate documentation and timely resolution. Review master data and transactions for completeness, accuracy, and consistency, and follow up on discrepancies. Ensure all updates and transactions are supported by the required approvals and documentation. Maintain proper records and documentation in line with internal policies and audit requirements. Identify opportunities to improve processes, reduce manual work, and enhance data quality and operational efficiency. Ensure compliance with company policies, internal controls, and governance requirements. Qualifications: Bachelor’s degree in Accounting, Finance, Business Administration, or a relevant field. Good understanding of accounting and financial processes. Strong attention to detail and commitment to data accuracy. Ability to work with confidential financial and commercial information Experience / Skills: 1-2 years of experience Fluent English is a must. Good knowledge of ERP systems and MS Office, particularly Excel. Ability to manage multiple requests and meet deadlines. Strong communication and coordination skills. Experience working with master data, agreements, claims, rebates/bonuses, or credit management is an advantage.

Company Description M-Trade Group, founded in 2014, is focused on delivering premium automotive and industrial solutions to the Egyptian market. The company is the official agent for the Motul brand in Egypt, reflecting its commitment to high-quality products and reliable service. In recent years, M-Trade Group has expanded its portfolio with Maldini vehicle care solutions, Metrol industrial and heavy-duty oils, and M-Line maintenance machines. Through these brands, the group provides tailored solutions across the automotive industry, emphasizing innovation, efficiency, and customer satisfaction. Team members join a growing organization that values quality, performance, and continuous improvement.<br>The Performance Marketing Specialist is a full-time, on-site role based in Cairo, Egypt. The role focuses on managing and optimizing Meta and Google Ads, tracking campaign performance, and improving website conversions. The specialist will analyze data, monitor KPIs, manage tracking tools, identify optimization opportunities, and work closely with the marketing and technical teams to improve overall digital performance.<br>Key Responsibilities:• Manage and optimize Meta & Google Ads campaigns.• Monitor budgets, ROAS, CPA, CTR, conversions, and sales.• Manage GA4, Google Tag Manager, and Meta Pixel.• Monitor and improve our Word Press website performance.• Use Microsoft Clarity to analyze user behavior and identify conversion opportunities.• Work with the website developer to improve UX, landing pages, and conversion rates.• Prepare performance reports with actionable insights and recommendations.<br>Requirements:• 2–4 years of experience in Performance Marketing.• Strong hands-on experience with Meta Ads and Google Ads.• Good knowledge of GA4, GTM, Word Press, and conversion tracking.• Strong analytical and data driven mindset.• E-commerce experience is a plus

Company Description West Way Developments specializes in medical, commercial, and residential projects in the western region. The company focuses on creating modern, functional spaces that support healthcare delivery, business growth, and quality living. Team members collaborate with a range of stakeholders, including investors, healthcare providers, and residents, to deliver high-impact developments. Joining West Way Developments offers opportunities to contribute to projects that shape communities and support long-term regional growth.<br>Role Description The Senior Client Relations Specialist is a full-time, on-site role based in Qesm El Sheikh Zaid. This position is responsible for managing key client relationships across medical, commercial, and residential projects, acting as the primary point of contact and ensuring consistent, high-quality communication. Daily responsibilities include addressing client inquiries, coordinating with internal project teams, tracking client feedback, and resolving issues to maintain strong client satisfaction. The role also involves preparing progress updates, participating in client meetings, supporting contract renewals, and identifying opportunities to enhance service delivery and long-term partnerships.<br>Qualifications<br> <br>Strong interpersonal skills and the ability to build and maintain long-term client relationships. Experience in client relations and customer support, with a focus on proactive issue resolution. Demonstrated commitment to customer satisfaction and service excellence. Clear, professional communication skills, both verbal and written. Previous experience in real estate, property development, or a related field is preferred. Proven ability to collaborate with cross-functional teams and manage multiple accounts simultaneously. Bachelor’s degree in Business, Marketing, Communications, or a related discipline is beneficial. Strong organizational skills, attention to detail, and comfort working in a fast-paced on-site environment.<br><br>If you are interested, please send your CV to omniaa.elgendy@westway-eg.com

Company Description:<br> Xceed is a leading multilingual Business Process Outsourcing (BPO) provider in the EMEA region, operating more than 10,000 web-enabled multichannel stations. The company supports government and commercial clients in 10 different languages, delivering inbound, outbound, back-office, helpdesk, social media analysis, and recruitment process outsourcing services. Xceed has operational sites in Egypt, Morocco, Mauritius, UAE, and a new site in Saudi Arabia, providing diverse career opportunities across locations. The organization is recognized with multiple global awards for outsourcing excellence, customer experience, sustainability, and diversity, equity, and inclusion. Xceed also maintains several international certifications, including COPC and ISO standards, underscoring its commitment to quality, security, and business continuity.<br><br>Role Description:<br>The Quality Monitoring Specialist (Call Center Experience) is a full-time, on-site role based in Qesm El Maadi. This role is responsible for monitoring and evaluating customer interactions across various channels to ensure adherence to quality standards, scripts, and compliance requirements. The specialist will conduct regular call and case audits, document findings, and provide clear feedback and coaching insights to support performance improvement. Day-to-day tasks include preparing quality reports and dashboards, identifying trends and root causes of service issues, and collaborating with operations, training, and management teams to implement corrective and preventive actions. The role also involves contributing to the enhancement of quality monitoring tools and processes, and supporting calibration sessions to maintain consistent evaluation criteria.<br><br>Qualifications:<br>- Call center experience in telecommunication field (Vodafone – Orange – EX WE- Vodafone UK- AT&T - etc.<br><br>-Experience as a Quality Analyst is 6 months <br><br>-Excellent in the English language.<br><br>Work Location: Maadi, Technology Park

Position: Junior HR Generalist Location: Cairo, Egypt Experience: Fresh Graduate – 2 years Employment Type: Full-time<br>Key Responsibilities<br>Support the end-to-end recruitment process, including sourcing, screening, interviewing, and onboarding. Maintain accurate employee files and HR records. Handle daily attendance, leave, and vacation tracking. Support monthly payroll preparation and HR reporting. Prepare employment contracts, HR letters, and other personnel documents. Support the KPI and performance management process. Assist with employee engagement activities and internal HR initiatives. Respond to employees’ day-to-day HR inquiries and requests. Ensure HR policies and procedures are properly implemented. Prepare and maintain regular HR reports and records. Support other HR and administrative activities as required.<br>Requirements Bachelor’s degree in Human Resources, Business Administration, Commerce, or a related field. candidates with up to 2 years of HR experience are welcome to apply. Good knowledge of Microsoft Office, especially Excel. Good command of English, written and spoken. Strong communication and interpersonal skills. Highly organized and detail-oriented. Ability to maintain confidentiality and handle sensitive employee information. Strong willingness to learn and build a career in HR. Previous exposure to recruitment, personnel, payroll, or HR operations is a plus.<br>What We Offer Competitive Net Salary Medical Insurance Social Insurance Performance Bonus paid semiannually, with a total annual bonus of up to 6 months’ salary, based on KPIsProfessional development and career growth opportunities Professional and collaborative working environment<br>???? Interested candidates are invited to apply and join our team!#Hiring #HRJobs #Junior HR #HRGeneralist #Human Resources #Cairo Jobs #Egypt Jobs #Recruitment #HR

Company Description Met Life Life Insurance is a global provider of life and health insurance solutions, committed to helping individuals and families build financial security and plan for the future. The company offers a wide range of insurance products designed to meet diverse customer needs, with a focus on reliability, transparency, and long-term relationships. Met Life emphasizes professional development, ethical practices, and customer-centric service across its operations. Team members benefit from working in an environment that values integrity, collaboration, and continuous improvement. Role Description The Insurance Sales Specialist is a full-time, on-site role based in Cairo. The role involves identifying prospective clients, assessing their insurance needs, and presenting suitable life and health insurance solutions. The specialist will conduct consultations, prepare quotations, manage policy applications, and follow up with clients to ensure satisfaction and retention. Daily responsibilities include maintaining accurate records, collaborating with internal teams and brokerage partners, responding to customer inquiries, and meeting sales and service targets in line with company standards and regulatory requirements. Qualifications Demonstrated skills in Insurance Sales, with a strong understanding of Insurance products and solutions. Experience in Customer Service, providing clear information and support throughout the insurance lifecycle. Background in Insurance Brokerage, including coordination with brokers and other distribution channels. Knowledge of Health Insurance offerings and the ability to explain coverage options to clients. Strong communication and interpersonal skills, with the ability to build trust and long-term relationships. Goal-oriented mindset with proven ability to meet or exceed sales targets. Basic proficiency in office software and CRM tools for managing client data and sales activities. Bachelor’s degree in Business, Finance, Marketing, or a related field, or equivalent practical experience. Fluency in English and Arabic, both written and spoken, is highly beneficial.

Distance Infra (DI) is expanding its professional team and is currently looking for a highly motivated and experienced GIS Specialist to join our office in Zahraa El Maadi, Cairo. The successful candidate will play a key role in supporting our infrastructure and engineering projects through effective spatial data management, advanced GIS analysis, mapping, and the development of reliable geospatial solutions. The position will also involve close coordination with multidisciplinary engineering and BIM teams to ensure that GIS data is accurately integrated into project workflows and supports informed decision-making.???? Position: GIS Specialist Experience Required: 5–10 years Location: Zahraa El Maadi, Cairo, Egypt Key Responsibilities:Collect, process, organize, and maintain spatial data from multiple sources. Build and manage geodatabases in accordance with industry best practices. Ensure the quality, accuracy, consistency, and integrity of GIS data. Prepare and continuously update GIS layers, maps, and attribute databases. Perform spatial analysis, geoprocessing, and mapping to support infrastructure design and planning activities. Develop thematic maps, layouts, asset maps, and other GIS deliverables. Support infrastructure asset management through accurate and structured geospatial information. Coordinate with Roads, Wet Utilities, Dry Utilities, Landscape, Planning, and BIM teams to integrate GIS information with engineering and project data. Support field data collection activities and GPS surveys when required. Prepare professional reports, dashboards, maps, and visualizations for project teams and management. Maintain proper project documentation and follow established project procedures and standards.???? Required Software & Technical Skills:Strong practical experience with:Arc GIS Pro / Arc Map Arc GIS Online Arc GIS Enterprise / Portal QGIS – preferred Auto CAD – for engineering drawing coordination and reference Microsoft Excel – for data management and analysis Other GIS tools such as Model Builder, Spatial Analyst, and related geoprocessing applications. Experience in infrastructure projects and multidisciplinary engineering environments will be highly valued. Why Join Distance Infra? At Distance Infra, we believe that successful projects are built by strong teams. You will have the opportunity to work on diverse and challenging infrastructure projects while collaborating with experienced professionals across different engineering disciplines. We provide an environment focused on continuous learning, technical development, teamwork, innovation, and professional growth. If you have solid GIS experience, a strong understanding of spatial data, and the ability to transform geospatial information into practical solutions for engineering and infrastructure projects, we would be pleased to hear from you.???? Apply now by sending your updated CV to: info@distance-infra.comPlease mention “GIS Specialist” in the email subject. Join Distance Infra and help us turn spatial data into smarter infrastructure solutions.#Distance Infra #DI #WeAre Hiring #Hiring #GIS #GISSpecialist #Arc GIS #Arc GISPro #QGIS #Geospatial #Spatial Data #Infrastructure #BIM #Engineering #Infrastructure Engineering #Engineering Jobs #GISJobs #Cairo Jobs #Egypt Jobs

As a Community Service Specialist, you will play a key role in supporting our residential communities by ensuring a smooth and professional experience for all tenants. You will be the go-to person for handling inquiries, resolving day-to-day issues, and acting as the link between residents and internal departments. This role sits within the team responsible for managing our communities, enhancing tenant satisfaction, and delivering high-quality service across all touchpoints.<br>Your responsibilities will encompass the following key areas:Resident Support & Communication:Serve as the first point of contact for residents regarding questions, complaints, or service requests. Provide timely, clear, and courteous assistance through various channels (phone, email, in person). Communicate community procedures, updates, and policies in a professional manner. Case Handling & Follow-up:Open and manage service requests in coordination with other departments (e.g., maintenance, security, TA). Ensure issues are tracked, followed up, and resolved within the expected timeframes. Keep accurate logs of client interactions and maintain up-to-date records. Cross-functional Collaboration:Work closely with leasing, legal, technical affairs, and finance teams to support tenant-related needs. Assist in onboarding new tenants and managing their transition into the community. Support the execution of internal service initiatives or engagement activities. Monitoring & Reporting:Monitor service KPIs and identify patterns in resident feedback. Suggest improvements to enhance service delivery and tenant satisfaction. Support audits and documentation processes when required.<br>To excel in this role, candidates should possess the following qualifications and attributes:Bachelor’s degree.0–2 years of experience in customer service, preferably in real estate or property management. Excellent communication skills in English. Strong problem-solving abilities and emotional intelligence. Organized, detail-oriented, and capable of managing multiple tasks. Proficient in Microsoft Office; experience with CRM or property management systems is a plus. Preferably residing in or near New Cairo

Job Title<br><br>Specialist - Planning<br><br>Job Scope<br><br>The Specialist - Planning is accountable for developing forecast models associated with customers and products while incorporating market and internal data to predict demands and optimize the flow of inventory. S/He works closely with the sales, marketing, logistics and other internal stakeholders to align forecasts and process customer orders accordingly.<br><br>Main Duties And Responsibilities<br><br>Analyze the market, forecast product demands, set sales and supply plans by country of operation;Control and manage supply and inventory at all levels;Provide the supply chain team with relevant reports and data for planning related activities and meeting customers’ demands;Coordinate, on a regular basis, with the sales and marketing departments seeking demand drivers and generating updated data assumptions;Review and evaluate forecast results, inventory and sales performance and report periodic metrics to concerned;Manage and process customers’ order in accordance with forecasted demands;Fulfill orders once released from credit;Update customers and internal stakeholders on order backlogs and information;Work with logistics, sales and credit teams to ensure order fulfilment in a timely manner;Handle customer complaints in coordination with concerned departments;Manage CRM system, tools and processes and optimize workflows to increase effectiveness.<br><br><br>Position Requirements<br><br>Education<br><br>Bachelor’s degree in Business Administration, Economics or any other related field<br><br>Experience<br><br>Requirements<br><br>Minimum 3–4 years of relevant experience in Supply and Demand Planning. Strong Demand Planning experience, including volume management and a good understanding of distribution channels in Egypt. Experience in Supply Planning, including inventory planning, warehousing operations in Egypt, and the development of supply plans. Strong control, reporting, and analytical skills. Advanced proficiency in Microsoft Excel and hands-on experience with ERP systems. Previous experience within the FMCG and/or Distribution industry is a must. Experience managing or planning for Apple products is highly preferred.

On-site | Nasr City , Cairo<br>Salary: 18000 EGP per month + Highly Competitive Commission Structure Experience: 1–2 years in B2B sales, outbound sales, or business development**Send a voice note (approximately 2 minutes long) in English introducing yourself.+44 7385 274048<br>About the Role Ant Assist is looking for a high-performing, self-driven B2B Sales & Outbound Growth Specialist to spearhead our expansion into the United Kingdom market. You will be responsible for the full sales cycle from prospecting and lead qualification to pitching, negotiation, and closing deals.<br>We are not looking for a task-taker. We are looking for a Growth Partner who understands our business model, identifies the right opportunities, and takes ownership of the entire sales pipeline.<br>Your Responsibilities Strategic Lead Generation: Prospect and identify decision-makers in UK-based agencies, small and meduim businesses, and commercial businesses. Pipeline Management: Qualify and evaluate lead lists to ensure high-intent prospects and maintain a healthy sales funnel. Outreach Mastery: Develop and refine cold outreach scripts (email, Linked In, phone) to secure meetings. Full-Cycle Closing: Conduct professional discovery calls and demos, present the value proposition of our Virtual Assistant services, and close deals. Analytical Growth: Track performance metrics, identify bottlenecks, and pivot your strategy based on data to maximise results. Problem-Solving: Proactively handle objections, overcome communication barriers, and optimise the sales process.<br>Requirements Exceptional English: Native-level fluency in speaking and writing. You must be comfortable navigating British business culture. Strategic Mindset: You treat your sales pipeline as your own business. You are proactive, results-oriented, and analytical. Tech Savvy: Proficiency in CRM tools, Linked In Sales Navigator, and lead generation platforms. Ability to Close: Strong persuasion and negotiation skills. You understand how to present ROI and value, not just features.

On-site | Nasr City , Cairo<br>Salary: 18000 EGP per month + Highly Competitive Commission Structure Experience: 1–2 years in B2B sales, outbound sales, or business development**Send a voice note (approximately 2 minutes long) in English introducing yourself.+44 7385 274048<br>About the Role Ant Assist is looking for a high-performing, self-driven B2B Sales & Outbound Growth Specialist to spearhead our expansion into the United Kingdom market. You will be responsible for the full sales cycle from prospecting and lead qualification to pitching, negotiation, and closing deals.<br>We are not looking for a task-taker. We are looking for a Growth Partner who understands our business model, identifies the right opportunities, and takes ownership of the entire sales pipeline.<br>Your Responsibilities Strategic Lead Generation: Prospect and identify decision-makers in UK-based agencies, small and meduim businesses, and commercial businesses. Pipeline Management: Qualify and evaluate lead lists to ensure high-intent prospects and maintain a healthy sales funnel. Outreach Mastery: Develop and refine cold outreach scripts (email, Linked In, phone) to secure meetings. Full-Cycle Closing: Conduct professional discovery calls and demos, present the value proposition of our Virtual Assistant services, and close deals. Analytical Growth: Track performance metrics, identify bottlenecks, and pivot your strategy based on data to maximise results. Problem-Solving: Proactively handle objections, overcome communication barriers, and optimise the sales process.<br>Requirements Exceptional English: Native-level fluency in speaking and writing. You must be comfortable navigating British business culture. Strategic Mindset: You treat your sales pipeline as your own business. You are proactive, results-oriented, and analytical. Tech Savvy: Proficiency in CRM tools, Linked In Sales Navigator, and lead generation platforms. Ability to Close: Strong persuasion and negotiation skills. You understand how to present ROI and value, not just features.

Role Description The Customer Support Specialist is a full-time, on-site role based in Qesm El Sheikh Zaid. This role is responsible for delivering exceptional customer service by handling customer inquiries, resolving technical and service-related issues, and ensuring a seamless customer experience. The role requires experience utilizing Ticket Management, and collaborating with cross-functional teams to achieve high customer satisfaction.<br>RESPONSIBILITIES : Respond promptly to customer inquiries through email, chat, phone, and ticketing systems. Manage, prioritize, and resolve customer requests using (Ticket Management System) while meeting defined SLAs. Troubleshoot product, service, and account-related issues, escalating complex cases when necessary. Provide technical and functional support for Saa S products or telecom services. Monitor ticket queues to ensure timely resolution and proper follow-up with customers. Maintain accurate documentation of customer interactions, resolutions, and knowledge base articles. Collaborate with Product, Technical Support, Engineering, and Sales teams to resolve customer issues efficiently. Identify recurring customer issues and recommend process improvements. Educate customers on product features, best practices, and self-service resources. Ensure high customer satisfaction by delivering professional, empathetic, and solution-oriented support. Contribute to continuous improvement initiatives and customer experience enhancement.<br>Qualifications Bachelor's degree in Business Administration, Information Systems, or a related field.1-3 years of experience in Customer Support Hands-on experience with ticket management platforms. Strong understanding of ticket lifecycle management and SLA compliance. Experience supporting software products or telecommunications services. Excellent verbal and written communication skills in English. Strong analytical and problem-solving abilities. Ability to work in a fast-paced, customer-focused environment. Proficiency in Microsoft Office and CRM systems.

Company Description Xceed is a leading multilingual Business Process Outsourcing (BPO) provider in the EMEA region, operating more than 10,000 web-enabled multichannel stations. The company supports government and commercial clients in 10 languages and delivers a wide range of services, including inbound and outbound contact center operations, back-office services, infrastructure management, recruitment process outsourcing, helpdesk support, and social media analysis. Xceed has operational sites in Egypt, Morocco, Mauritius, the UAE, and Saudi Arabia, offering diverse career opportunities across its network. The organization is widely recognized with regional and global awards for outsourcing excellence, sustainability, customer experience, diversity, equity, and inclusion. Xceed holds multiple international certifications, including COPC and ISO standards for business continuity, quality, environment, information security, and occupational health and safety, reflecting its commitment to high service standards and employee well-being.<br>Role Description The Quality Monitoring Specialist (On Calls) is a full-time, on-site role based in Qesm El Maadi. The specialist monitors and evaluates inbound and outbound calls to assess compliance with quality standards, customer experience guidelines, and operational procedures. Daily tasks include listening to recorded or live calls, completing audit forms, identifying areas for improvement, and providing clear, constructive feedback to agents and supervisors. The role involves collaborating with operations and training teams to address performance gaps, support coaching initiatives, and recommend process enhancements. The specialist also contributes to regular reporting on quality metrics, trends, and root causes, helping maintain consistent service quality across the contact center.<br>Qualifications<br> <br>- Experience in Telecom accounts such as Vodafone UK, WE, Orange, Etisalat, AT&T, etc.<br><br>- Previous experience as a Quality Specialist/Quality Analyst or in similar role.<br><br>- Fluent English is required.<br><br>???? If you’re interested and meet the requirements, feel free to send your CV to Whatsapp number : 01551155357

Job Summary We are looking for a Talent Acquisition Specialist to join our team and support mass hiring and high-volume recruitment across multiple business functions. The ideal candidate will have 3–5 years of recruitment experience, with proven exposure to managing high-volume vacancies, sourcing candidates through multiple channels, conducting effective screening and interviews, and delivering hiring targets within defined timelines. The role requires fluent English communication skills, strong stakeholder management, and the ability to work effectively in a fast-paced environment. Responsibilities Manage the end-to-end recruitment process for high-volume and mass hiring requirements. Develop and execute effective sourcing strategies to attract qualified candidates. Source candidates through Linked In, job boards, social media, databases, referrals, and other recruitment channels. Conduct CV screening, phone interviews, and initial candidate assessments. Coordinate and manage high volumes of interviews and candidate pipelines. Ensure recruitment targets and hiring timelines are consistently achieved. Maintain an updated and organized candidate database and recruitment pipeline. Partner with hiring managers to understand manpower requirements and candidate profiles. Provide regular recruitment updates and hiring reports to stakeholders. Ensure a positive candidate experience throughout the recruitment process. Support recruitment campaigns, hiring events, and other initiatives when required. Identify challenges within the recruitment process and recommend effective solutions. Requirements3–5 years of proven experience in Talent Acquisition / Recruitment. Strong hands-on experience in mass hiring / high-volume recruitment is required. Experience managing multiple vacancies and recruitment pipelines simultaneously. Strong sourcing and candidate screening skills. Fluent English communication skills, both written and spoken. Excellent interviewing and assessment skills. Strong communication, coordination, and stakeholder management skills. Ability to work under pressure and meet tight hiring deadlines and targets. Strong organizational skills and attention to detail. Proficiency in Microsoft Office and recruitment platforms. Willingness to work on-site in New Cairo.

Company Description Egy Hosting - استضافة مصر is a leading web hosting company in Egypt, founded with a vision to empower businesses to succeed online. The company has built a strong reputation by delivering high-quality hosting services, advanced technology, and reliable online network management solutions. Egy Hosting is officially registered with the Ministry of Communications and Information Technology under license number 11881, reflecting its compliance with national standards. The team is committed to exceeding customer expectations and providing professional, trustworthy service to organizations of all sizes.<br>Role Description The Sales Engineer Specialist (Luxor Branch) is a full-time, on-site role based in Luxor. The specialist will work closely with prospective and existing clients to understand their hosting and network needs, present tailored technical solutions, and support the sales process from initial inquiry through post-sale follow-up. Daily responsibilities include preparing proposals, conducting product demonstrations, answering technical questions, and coordinating with internal teams to ensure smooth service delivery. The role also involves providing basic technical support, monitoring customer satisfaction, and identifying opportunities to upsell or cross-sell solutions that align with client objectives.<br>Qualifications<br> <br>Strong Sales Engineering and Sales skills to translate technical solutions into clear business value and close opportunities. Technical Support capabilities to diagnose basic hosting and network issues and guide customers through resolutions. Excellent Communication and Customer Service skills to build trust, handle inquiries professionally, and maintain long-term client relationships. Familiarity with web hosting, domains, and network management concepts; prior experience in IT or telecom is an advantage. Ability to work on-site in Luxor, manage time effectively, and coordinate with cross-functional teams. Relevant educational background in engineering, computer science, information technology, or a related field is preferred. Proficiency in using CRM tools, office productivity software, and basic documentation/reporting practices.

We are hiring a **Customer Onboarding Specialist** for an established online education company serving customers internationally.<br>This is **NOT a cold-calling or sales role**. You will speak with customers who have already purchased a product and booked a welcome call.<br>### What You'll Do<br>* Run scheduled 30-minute Zoom onboarding calls* Guide customers through their member portal using screen sharing* Help customers set up software by following a provided process* Answer questions clearly and patiently* Understand each customer's goals and identify appropriate follow-up opportunities* Book qualified customers with the senior team* Accurately log call outcomes in the system<br>### Requirements<br>* **Exceptional spoken English is mandatory*** **Clear, natural English accent that is easily understood by American, Australian, and British customers*** Confident and professional on Zoom/video calls* Patient and comfortable helping non-technical customers* Previous customer service, onboarding, BPO, coaching, or online education experience preferred* Reliable, punctual, and comfortable handling a high volume of scheduled calls* Comfortable following scripts and structured processes<br>### Technical Requirements<br>* Quiet, professional workspace with no background noise* Stable internet with **minimum 10 Mbps upload speed*** Backup internet connection* **USB headset with microphone*** Reliable computer capable of running Zoom, video, and screen sharing throughout the shift<br>### Schedule<br>* Full-time, 5 days per week* Fixed 8-hour shift* Must be available for hours overlapping with **US and Australian customers**<br>### Rate: $7 an hour (Paid in EGP)<br>### Important<br>**English fluency and voice clarity are the most important requirements for this position.** Candidates will be asked to submit a short English voice/video introduction as part of the screening process.<br>If you have strong customer-facing skills, excellent English, and the patience to guide customers step by step, we would like to hear from you.