وظائف مدير الخدمات اللوجستية - الجيزة مصر

<p>Company Description</p><p>Axcell is a turn around business process outsourcing company with over 9 years of experience serving both multinational and local organizations. Specializing in finance and IT services, Axcell delivers world-class solutions, including financial and accounting support, CFO services, internal audits, tax advisory, software development, and ERP solutions. With a highly skilled team, cutting-edge technology tools, and a strong professional network, Axcell helps businesses focus on their core activities by efficiently managing back-office functions. The company's mission is to provide exceptional customer service and drive value for its clients.</p><p></p><p>Role Description</p><p>This is a full-time, on-site role for a Sales Executive located in El Sheikh Zayed. The Sales Executive will be responsible for identifying and acquiring new clients, managing relationships with existing clients, and achieving sales targets. Daily tasks include developing sales strategies, conducting market research, creating proposals, negotiating contracts, and maintaining detailed customer records. The Sales Executive will also collaborate with the marketing team to align sales efforts with overall business goals and ensure customer satisfaction.</p><p><strong>Requirements</strong></p><ul><li><p>Qualifications</p><ul><li><p>Proven sales skills, including searching, telesales, prospecting, negotiation, and opening deals</p></li><li><p>Experience in Implementing sales strategies follow up with prospects</p></li><li><p>Strong interpersonal and communication skills for client relationship management</p></li><li><p>Proficiency in Odoo CRM software and data management tools</p></li><li><p>Ability to work in a professional services environment and meet sales targets</p></li><li><p>Background of financial and systems outsourcing services is a plus</p></li><li><p>Bachelor's degree in Business, Marketing, or a related field</p></li><li><p>Self-motivated and starter, takes full responsibility of business objectives fulfillment</p></li><li><p>Must have experience selling Bookkeeping services in financial services companies.</p></li><li><p>Ability to get client data, search, and engage with clients' needs.</p></li></ul><p></p></li></ul><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>About NCR Atleos NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.</p><p>Job Title: Professional Services Consultant Location: Cairo, Egypt Department: Professional Services Position Overview The Professional Services Consultant is responsible for delivering high-quality consulting services to clients, ensuring successful implementation and adoption of our solutions. This role involves working closely with customers to understand their business needs, configure solutions, provide training, and drive value realization.</p><p>Key Responsibilities</p><ul><li>Collaborate with clients to gather requirements and design tailored solutions.</li><li>Lead implementation projects, including configuration, testing, and deployment.</li><li>Provide expert guidance and best practices to ensure successful adoption of solutions.</li><li>Conduct training sessions and workshops for client teams.</li><li>Act as a trusted advisor, building strong relationships with stakeholders.</li><li>Troubleshoot and resolve issues during and after implementation.</li><li>Document processes, configurations, and client interactions for knowledge sharing.</li><li>Work cross-functionally with Sales, Product, and Support teams to ensure client success.</li></ul><p>Offers of employment are conditional upon passage of screening criteria applicable to the job. EEO Statement NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law. Statement to Third Party Agencies To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s degree in Business, IT, or related field (Master s preferred). 1+ years of experience in professional services, consulting, or solution implementation. Strong understanding of [industry-specific solutions or technologies]. Excellent communication and presentation skills. Ability to manage multiple projects and meet deadlines. Problem-solving mindset with attention to detail. Willingness to travel as required. #LI-GA1</p><p></p></section>

<div> <div><br></div><div> </div> </div> <div> <div> <b>About this Role</b> </div> <div> <div>We are seeking an experienced infrastructure security professional to lead security governance, risk management, operational excellence, and service reliability across enterprise infrastructure services. This role is responsible for ensuring compliance with cyber security standards, improving security posture, managing security incidents, supporting critical infrastructure platforms, and leading technical teams to deliver secure, resilient, and customer-focused services. The position operates in a global environment and plays a key role in protecting business continuity, safeguarding information assets, and driving continuous service improvement.</div> </div> </div> <div> <div> <b>What you ll do</b> </div> <div> <ul> <li>Lead infrastructure security activities, ensuring compliance with cyber security and risk management standards across enterprise services.</li> <li>Drive security posture management through proactive monitoring, risk remediation, vulnerability management, operating system patching, and security assessments.</li> <li>Manage threat detection, investigation, incident response, recovery planning, and implementation of improved security controls.</li> <li>Oversee technical operations, service availability, platform health, and operational excellence for critical infrastructure services.</li> <li>Lead, coach, and develop technical operations teams, supporting capability building, knowledge sharing, and continuous improvement.</li> <li>Manage stakeholder relationships, customer escalations, service reviews, and service improvement initiatives to enhance user experience and productivity.</li> <li>Ensure compliance with service management processes, governance standards, service level agreements, and change management requirements.</li> <li>Support project delivery by providing technical expertise, managing operational readiness, and ensuring successful implementation of new services and technologies.</li> <li>Contribute to operational planning, budget management, service investment forecasting, and business continuity activities.</li> </ul> </div> </div> <div> <div> <b>Who you are</b> </div> <div> <ul> <li>Bachelor s degree in Engineering, Computer Science, or a related technical discipline. </li> <li>Extensive experience in IT support, infrastructure security, and technology operations, including significant experience leading technical teams. </li> <li>Strong knowledge of enterprise infrastructure technologies including Microsoft Azure, Microsoft 365, virtualisation platforms, Windows Server</li> <li>technologies, Active Directory, DNS, DHCP, storage solutions, and cloud-based services.</li> <li>Experience with vulnerability management, configuration management, automated deployment, and information security controls.</li> <li>Proven ability to manage operational services, troubleshoot complex technical issues, and deliver continuous service improvements.</li> <li>Strong leadership, stakeholder engagement, strategic thinking, communication, and people development skills. </li> <li>Comfortable working within an on-call support model and collaborating across international teams and cultures when required.</li> </ul> </div> </div> <div> <div> <b>Not a perfect fit?</b> </div> <div> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> </div> </div> <div> <div> <b>What's in it for you</b> </div> <div> <ul> <li>Opportunity to lead security and infrastructure services that support large-scale global business operations.</li> <li>Exposure to enterprise cloud technologies, cyber security programmes, and critical service management environments.</li> <li>Experience influencing service strategy, operational excellence, and business continuity initiatives.</li> <li>Leadership opportunities focused on coaching teams, stakeholder management, and organisational impact.</li> <li>Participation in global projects that drive innovation, security maturity, and service transformation.</li> </ul> </div> </div> <div> <div> <b>What skills you will learn</b> </div> <div> <ul> <li>Advanced cyber security governance and enterprise risk management.</li> <li>Large-scale infrastructure operations and service reliability management.</li> <li>Strategic stakeholder engagement and customer-centric service delivery.</li> <li>Security incident management, crisis response, and business continuity practices.</li> <li>IT service management, operational governance, and continuous improvement methodologies.</li> <li>Leadership and team development within complex global environments.</li> </ul> </div> </div> <div> <div><br></div></div><div><div><div><ul> </ul> </div> </div> </div>

<p>Lead the design, implementation, and governance of enterprise integration solutions across digital channels, core banking platforms, internal applications, and third-party systems. Provide strong technical expertise in Azure API Management (APIM) , including API onboarding, configuration, lifecycle management, security policies, authentication, authorization, throttling, monitoring, versioning, and API exposure management. Design and implement API-led integration architectures using REST and SOAP APIs, API gateways, messaging frameworks, and industry-standard integration patterns. Define and drive the enterprise integration strategy , integration standards, architecture principles, and governance frameworks in alignment with enterprise architecture and information security requirements. Establish and enforce API governance and lifecycle management practices , ensuring consistency, security, scalability, and maintainability across integration services. Lead complex integration deliveries involving multiple technology teams, vendors, architects, and business stakeholders , ensuring successful delivery within agreed timelines and quality standards. Collaborate with solution architects, developers, infrastructure teams, security teams, and business stakeholders to translate business requirements into robust and scalable integration solutions . Provide technical leadership in troubleshooting and resolving complex integration and API issues , ensuring high availability, reliability, performance, and security of integration services. Ensure APIs and integration services comply with security standards, authentication mechanisms, data protection requirements, and enterprise technology policies . Develop and maintain integration architecture documentation, API standards, technical specifications, and governance guidelines. Evaluate emerging cloud integration technologies and API management capabilities and recommend improvements to the enterprise integration landscape. Good understanding of cloud-based integration patterns, API security standards, microservices, event-driven architectures, and modern enterprise integration frameworks . Experience working within financial services or banking environments is highly desirable, particularly with core banking, digital banking, and third-party ecosystem integrations.</p><p><strong>Desired Candidate Profile</strong></p><p>Good understanding of cloud-based integration patterns, API security standards, microservices, event-driven architectures, and modern enterprise integration frameworks . Experience working within financial services or banking environments is highly desirable, particularly with core banking, digital banking, and third-party ecosystem integrations.</p>

From <strong>Aisle to Algorithm</strong> and for <strong>All Life’s Moments</strong>, at David’s Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the event or the wedding dress that matches a personal style—or the career that is a perfect fit. Join a company that dominates the products in their category – 1 out of 3 being sold by them and taking care of them with one of the highest customer service scores in retail!<br><br><strong> We want to connect with strong leaders across the country—both for opportunities available now and those that may arise in the future. If you’re interested in being considered or want to be at the front of the line as new roles become available, we encourage you to apply - and be part of the magic! <br><br></strong>As the Store Manager you will build and retain a high performing team, create a consistent environment of world class customer service, and exceed sales plan. You are adynamic, attentive, and inspiring leader who has mastered relationship building with team members and customers alike, acting as a mentor, leader, and coach. You will build a climate of high performance and five-star customer service by maximizing the performance and productivity of a team of motivated, friendly, enthusiastic, and engaged team members.<br><br><strong>Essential Job Functions<br><br></strong><strong>Customer Focus <br><br></strong><ul><li> Leads and models a customer first culture across all roles.</li><li> Holds the leadership team accountable for active floor management by assigning shifts, reviewing results, and providing feedback to maintain a five-star customer experience.</li><li> Providing ongoing coaching and training to enhance individual selling skills, behaviors, and processes.<br><br></li></ul><strong>Analyzing and Decisions Making <br><br></strong><ul><li> Responsible for the store payroll and ensure it does not exceed the monthly budget, accurately monitoring and acknowledging timesheets for all roles that clock in and out for all scheduled shifts, breaks and meals</li><li> Leads the store to achieve Total Monthly Income (TMI) Goals consistently by executing foundational excellence and performance-based leadership, for front of house and alterations combined.</li><li> Monitors inventory management, special orders, receiving processes, layaway, mark out of stock, repairs, and ensures first quality standards for all merchandise.<br><br></li></ul><strong>Managing Performance <br><br></strong><ul><li> Communicates daily sales goals to all team members and drives action through Chat Ins/Chat Outs.</li><li> Monitors individual team member performance and developing action plans for improvement through weekly performance discussions using customer reviews and mystery shops.</li><li> Builds a strong bench and talent pipeline, ensuring the store is always staffed, to achieve all staffing goals and fills open positions within 30 days.</li><li> Other duties as assigned.<br><br></li></ul><strong>Education &amp; Credentials<br><br></strong>High School Diploma or degree.<br><br>Four years prior retail management experience in an apparel or specialty store environment.<br><br>Prior experience with a computerized POS system.<br><br><strong>Work Hours And Physical Demands<br><br></strong><strong>Full time hours Sunday through Saturday 40 hours a week <br><br></strong>While performing the duties of this job, the employee is required to stand, walk, and sit for extended periods of time; reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; and talk to and hear customers. The employee must occasionally lift to 25 pounds. The employee must be able to see up close and at a distance, as well as use peripheral vision and depth perception, and be able to look at, read, and use a computer and all other electronic devices for long periods of time.<br><br><strong> Now that we’ve popped the question, please say “I do”. <br><br></strong><strong>Full Time Opportunity </strong>– A comprehensive benefits package is available.<br><br><ul><li> Rewarding Environment and Competitive Pay </li><li> Generous Dream Maker Discount After First Pay Period </li><li> Referral Incentive Program </li><li> Dayforce Wallet – Get Paid Early! </li><li> Health/Dental/Vision Insurance </li><li> 401K Program </li><li> Paid Vacation, Wellness Days &amp; Holidays, including your Birthday off! </li><li> Pet Benefits <br><br></li></ul><strong> Love wins when love is for Everyone! <br><br></strong>Our mission at David’s Bridal is to embrace the ideas of Diversity, Equity, and Inclusion. It is our goal to build a workforce that is as representative as the customers we serve. We vow to create a culture where all forms of diversity are celebrated and seen as valuable.<br><br>David’s Bridal encourages applications from all qualified candidates. David’s Bridal has a great record of accommodating persons with disabilities. Contact Human Resources at humanresources@dbi.com or 610.943.5048 if you need accommodation at any stage of the application process or want more information on our accommodation policies.<br><br>Policy: Candidate Use of AI in Live Interviews<br><br>We conduct interviews to evaluate each candidate’s own knowledge, judgment, and communication. During any live interview (virtual or in-person), candidates must not use real-time generative AI tools to compose or feed their answers. Candidates may use assistive technologies (e.g., screen readers, live captions) and may request reasonable accommodation in advance.<br><br>Disclaimer: The preceding job description has been designed to highlight the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities and qualifications required of employees assigned to this job. Actual duties and responsibilities will vary. The standard base pay range for this role is posted at a minimum and maximum rate.<br><br>The starting rate of pay offered will vary based on factors including, but not limited to, position offered, location, training, and/or experience, and internal equity. This base pay range is specific to the state this role is posted in and may not be applicable to other locations. At David’s Bridal, <strong>it is rare</strong> for an individual to be hired at the high end of the range in their role, and compensation decisions are dependent upon the details and circumstances of each position and candidate.

<p>We are looking for a Sales Service Specialist to handle qualified leads, explain our services in detail, and support clients throughout the decision-making process.</p><p>Responsibilities</p><ul><li><p> Handle leads transferred by the Moderator.</p></li><li><p> Explain services and answer advanced questions.</p></li><li><p> Build trust with clients and close opportunities.</p></li><li><p> Coordinate directly with the Agent and management when needed.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p> Strong understanding of digital marketing services.</p></li></ul><ul><li><p> Excellent communication and negotiation skills.</p></li><li><p> Previous sales or customer service experience.</p></li><li><p> Ability to handle objections professionally.</p></li></ul><p></p><p></p>

<p>We are looking for a Sales Service Specialist to handle qualified leads, explain our services in detail, and support clients throughout the decision-making process.</p><p>Responsibilities</p><ul><li><p> Handle leads transferred by the Moderator.</p></li><li><p> Explain services and answer advanced questions.</p></li><li><p> Build trust with clients and close opportunities.</p></li><li><p> Coordinate directly with the Agent and management when needed.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p> Strong understanding of digital marketing services.</p></li></ul><ul><li><p> Excellent communication and negotiation skills.</p></li><li><p> Previous sales or customer service experience.</p></li><li><p> Ability to handle objections professionally.</p></li></ul><p></p><p></p>

<strong>About NCR Atleos<br><br></strong>NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.<br><br><strong>Job Title: Professional Services Consultant<br><br></strong><strong>Location:</strong> Cairo, Egypt<br><br><strong>Department:</strong> Professional Services<br><br><strong>Position Overview<br><br></strong>The Professional Services Consultant is responsible for delivering high-quality consulting services to clients, ensuring successful implementation and adoption of our solutions. This role involves working closely with customers to understand their business needs, configure solutions, provide training, and drive value realization.<br><br><strong>Key Responsibilities<br><br></strong><ul><li>Collaborate with clients to gather requirements and design tailored solutions. </li><li>Lead implementation projects, including configuration, testing, and deployment. </li><li>Provide expert guidance and best practices to ensure successful adoption of solutions. </li><li>Conduct training sessions and workshops for client teams. </li><li>Act as a trusted advisor, building strong relationships with stakeholders. </li><li>Troubleshoot and resolve issues during and after implementation. </li><li>Document processes, configurations, and client interactions for knowledge sharing. </li><li>Work cross-functionally with Sales, Product, and Support teams to ensure client success. <br><br></li></ul><strong>Qualifications<br><br></strong><ul><li>Bachelor’s degree in Business, IT, or related field (Master’s preferred). </li><li>1+ years of experience in professional services, consulting, or solution implementation. </li><li>Strong understanding of [industry-specific solutions or technologies]. </li><li>Excellent communication and presentation skills. </li><li>Ability to manage multiple projects and meet deadlines. </li><li>Problem-solving mindset with attention to detail. </li><li>Willingness to travel as required. <br><br></li></ul>Offers of employment are conditional upon passage of screening criteria applicable to the job.<br><br><strong>EEO Statement<br><br></strong>NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.<br><br><strong>Statement to Third Party Agencies<br><br></strong>To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.<br><br>

<p>We are looking for a proactive <strong>Business Development Specialist</strong> to generate new business opportunities and build long-term relationships with companies requiring HR solutions.<br>You will be responsible for identifying prospects, developing sales opportunities, conducting client meetings, presenting our services, negotiating commercial agreements, and closing new business.</p><p><strong>Responsibilities</strong></p><ul><li><p>Generate qualified B2B leads through LinkedIn, cold calling, email campaigns, networking, referrals, and business events.</p></li><li><p>Build and manage a healthy sales pipeline.</p></li><li><p>Arrange meetings with HR Directors, CEOs, Operations Managers, and Procurement teams.</p></li><li><p>Understand client hiring and outsourcing requirements.</p></li><li><p>Present recruitment, outsourcing, staffing, payroll, and managed HR solutions.</p></li><li><p>Prepare commercial proposals and negotiate contracts.</p></li><li><p>Close new business opportunities and achieve sales targets.</p></li><li><p>Coordinate client onboarding with internal recruitment and operations teams.</p></li><li><p>Maintain accurate CRM records and sales reports.</p></li><li><p>Develop strategic partnerships and identify new market opportunities.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor's degree in Business Administration, Marketing, HR, or a related field.</p></li><li><p>4–5 years of experience in B2B business development or corporate sales.</p></li><li><p>Previous experience selling one or more of the following is highly preferred:</p><ul><li><p>Recruitment Services</p></li><li><p>HR Outsourcing</p></li><li><p>Staffing</p></li><li><p>Payroll Services</p></li><li><p>BPO</p></li><li><p>Facility Management</p></li><li><p>Training Services</p></li><li><p>Manpower Solutions</p></li></ul></li><li><p>Proven experience generating leads and closing new business.</p></li><li><p>Strong negotiation, presentation, and relationship-building skills.</p></li><li><p>Experience using CRM systems such as Salesforce, Zoho, HubSpot, or Microsoft Dynamics.</p></li><li><p>Proficiency in Microsoft Office.</p></li><li><p>Experience with LinkedIn Sales Navigator is a plus.</p></li><li><p>Existing network of HR leaders and business decision-makers is an advantage.</p></li></ul><p></p>

<p><strong>Role Objectives:</strong></p><p><span>At Connect Money, we build the embedded finance platform that lets businesses launch their own financial services — cards, payments, lending — inside the digital channels and partner ecosystems their customers already use. As a Product Designer, you'll own design from discovery through delivery across two surfaces: the channels our clients and their customers use, and the managed-services applications their internal teams work in. You'll run the research, build the prototypes, define what success looks like for each feature and track it, and keep the experience coherent as the platform grows.</span></p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><strong>Design Strategy &amp; Discovery</strong></p><ul><li>Lead discovery — user research, journey mapping, and problem framing — across engagement channels and managed services applications.</li><li>Identify reusable, platform-fit design patterns over bespoke, client-specific solutions.</li><li>Facilitate discovery workshops with clients and stakeholders to align on journeys and success criteria. </li></ul><p><strong>Prototyping &amp; Design Delivery</strong></p><ul><li>Build wireframes, user flows, and interactive prototypes to validate solutions before build commitment.</li><li>Maintain a shared design system and component library across channels and managed services applications.</li><li>Run usability testing and iterate designs based on user and client feedback.</li></ul><p><strong>Design-Centered Agile Delivery</strong></p><ul><li>Own and prioritize a design-centered backlog — research findings, usability fixes, and design debt — alongside feature work.</li><li>Run and participate in sprint ceremonies — refinement, planning, and review — representing the design perspective. </li><li>Own design QA, validating delivered work against design specifications before release.</li></ul><p><strong>Success Metrics &amp; Validation</strong></p><ul><li>Define feature-level success metrics — usability, adoption, task completion, satisfaction — before development begins.</li><li>Track metrics post-launch and translate findings into backlog priorities. </li></ul><p><strong>Business &amp; Stakeholder Collaboration</strong></p><ul><li>Present prototypes, journeys, and design rationale to clients and internal stakeholders. </li><li>Support pre-sales and project initiation through rapid prototyping and solutioning. </li></ul><p><strong>Documentation &amp; Lifecycle Management </strong></p><ul><li>Maintain design specifications, redlines, and the design system for engineering handoff. </li><li>Ensure accessibility and consistency standards across all channels and applications.</li></ul><p><br></p><p><strong>Required Education, Knowledge, And Skills:</strong></p><ul><li>Bachelor's degree in Design, Engineering, Technology, Digital Media or a related discipline </li><li>5+ years as a Product Designer or UX/UI Designer, owning discovery-to-delivery design lifecycles.</li><li>Proven experience designing across multiple engagement channels — web, mobile, conversational/WhatsApp, webview, and agent or back-office applications — within one platform.</li><li>Strong portfolio demonstrating end-to-end process: discovery, prototyping, usability testing, and delivery.</li><li>Experience running or contributing to Agile sprints from a design perspective.</li><li>Proficiency in prototyping and design system tooling (Figma, Sketch, or Adobe XD), collaboration tools (FigJam, Miro), and validation tools (Maze, UserTesting, Hotjar).</li><li>Experience defining and tracking usability and adoption metrics using analytics tools (Mixpanel, Amplitude, Google Analytics).</li><li>Experience with Agile and backlog tooling such as Jira and Confluence, or equivalent.</li><li>Preferred - Experience designing for FinTech, Banking, Embedded Finance, Digital Payments, Cards, Wallets, or Financial Services. • Preferred - Experience designing conversational and channel-constrained interfaces (WhatsApp Business, IVR, USSD) alongside web and mobile UI.</li><li>Preferred - Experience designing managed services or back-office applications — agent tools, admin consoles, and operational dashboards.</li><li>Preferred - Familiarity with accessibility standards (WCAG).</li><li>Preferred having certification in UX/Design such as NN/g UX Certification or Google UX Design Certificate, or equivalent.</li></ul>

<p><strong>Job Overview:</strong></p><p>To support the Contact Center section across the entire network by handling customers’ inbound calls and providing information on the various products and services; processing flight and holidays reservations, modifications and cancellations; promoting other ancillaries and services to maximize sales and enhance customers’ experience ensuring productivity is in line with set measures and company’s adopted policies and procedures.</p><p><strong>Key Responsibilities:</strong></p><ul><li><p>Respond to customers’ incoming calls regarding a wide range of enquiries, requests, and complaints in a timely and accurate manner, ensuring a positive representation of the company.</p></li><li><p>Provide accurate and comprehensive information about the company’s products and services, and process travel bookings, reservation modifications, and cancellations efficiently.</p></li><li><p>Handle customer complaints of various natures by identifying and prioritizing issues according to their complexity and providing appropriate and immediate solutions.</p></li><li><p>Escalate unresolved complaints to the appropriate departments within the Contact Center or other relevant divisions, and follow up to ensure timely resolution.</p></li><li><p>Promote the company’s products and services through cross-selling initiatives, including ancillary services, holiday packages, and loyalty programs, in order to achieve monthly sales targets.</p></li><li><p>Achieve key performance indicators (KPIs) related to customer satisfaction, including service levels, quality standards, productivity, and overall service performance.</p></li><li><p>Handle customers’ enquiries, requests, and complaints in a professional, positive, and effective manner while ensuring the company’s brand and corporate image are consistently represented in accordance with approved quality standards.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Open for males and females</p></li><li><p>Graduates, fresh graduates, and gap year students are encouraged to apply.</p></li><li><p>Proficient in both English (B2) and Arabic Languages</p></li><li><p>Comfortable using technology systems and tools, including Microsoft Office.</p></li><li><p>No hearing or speech impairments.</p></li><li><p>Previous experience is not required; however, any relevant experience will be considered an advantage.</p></li></ul><ul><li><p>Strong communication skills to effectively build sales and marketing techniques.</p></li><li><p>Capacity to identify customer issues and direct them appropriately.</p></li></ul><ul><li><p>Skills in problem identification and immediate response to various customer situations, including handling angry customers and special requests.</p></li><li><p>Demonstrated ability to contribute to and achieve business strategies and set KPIs.</p></li></ul><p><strong>Benefits:</strong></p><ul><li><p>Attractive Net Salary</p></li><li><p>Commission based on KPIs</p></li><li><p>Fully paid training</p></li><li><p>Top achiever bonus program</p></li><li><p>Employee bonus program</p></li><li><p>Games, Activities, events and outing monthly</p></li><li><p>Standby tickets from Air Arabia Airlines</p></li><li><p>Medical, Social and Life insurance provided</p></li><li><p>Fast track career progression as you become eligible for promotions after 6 months (based on performance)</p></li><li><p>Opportunity to transfer to our HQ team in UAE (based on performance)</p></li></ul><p><strong>Work Conditions:</strong></p><ul><li><p>5 working days + 2 days off (Rotational)</p></li><li><p>8 Hours + 1 Hour Break</p></li><li><p>Rotational shifts - last shift for females ends at 8:00 PM</p></li></ul><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Technology and Tools Planning : Develop and execute technology and tools planning strategies that align with local, global, and regulatory standards. Network Security Architecture: Collaborate with architecture teams to ensure network security designs are compliant with security standards. Secure by Design (SBD): Oversee the Secure by Design initiatives from a cybersecurity perspective, ensuring all new designs comply with security standards New Products and Services: Evaluate and recommend new and emerging security products and technologies to enhance Vodafone public cloud security Portfolio Technology Management: Provide consultancy and manage customers (internal and external) requirements and provide them with recommendation, HLD, LLD and owns the implementation. Secure Public cloud: Ensure all Vodafone security controls are applied to our public cloud tiers (Infrastructure as a Service (IaaS), Platform as a Service (PaaS) and Software as a Service (SaaS)). Enterprise Business Services: Support enterprise business services, both cloud and non-cloud, ensuring robust security measures are in place. Capacity Planning: Maintain and expand capacity planning for all cybersecurity tools, ensuring scalability and efficiency.</p><p>Who you are</p><p>IT Network Security: Plan , design, implement and evaluate security-focused tools and services including project leadership roles to Vodafone IT Network Security and Vodafone Enterprise/public cloud Customers Review client requirements to identify their needs and build security technical offer with our partners Ensure that all streams running on the right track and fulfilling their main objectives. Optimize Network Quality: Provide Study of new Security Systems / Tools or Features. Study of new Security Systems / Tools or Features Develop and implement software tools to monitor the Security systems and to provide useful statistics, Trend Analysis using Historical data to capture the Subscriber behaviour/Profile across different seasons and occasions. Technology development: Alignment with Vodafone Group plans. Liaise with overall Technology Strategy. Cross function,support and communication: Manages Maintain a close liaison with all departments within Vodafone. Supports Marketing, product &amp; services, Radio and core in network connectivity and new services. Ensure projects and activities delivery with vendors on time and within allocated budget.</p><p>Role Requirements</p><p>B.Sc. Communication/Computer Engineering or Computer science is a must Minimum of 3 years experience in Network and Security positions preferred at least 2 years experience in systems integration or Managed Security Services in a top tier professional services firm Competencies: Excellent teamwork skills Results oriented, high energy, self-motivated Ability to manage expectations of stakeholders (internal and external clients) Strong communication and presentation skills Comfortable working in a project based / client serving model. Comfortable working with different internal and external entities (technical teams, Presales, Commercial and customers) Technical skills: Experience in NGFW, intrusion detection/prevention, WAF, Email security Deep Knowledge about Cyber Security Controls and awareness of global cyber security standards and compliance programs is a MUST. And/or experience in EDR, SIEM solutions and Endpoint security. And/or experience in design/implement/seize IAM, PAM, SSO, MDM solutions Preferred experience in technologies SOAR, UBA Experience in designing secure network architectures, virtualization technologies, identity and access management principles, application security, encryption technologies, DNS and web applications Basic knowledge with security compliance standards is a plus Good Knowledge with Cloud technologies and cloud security Good knowledge in payment solutions security Vendor Certification (Fortigate, Palo Alto, Forcepoint, F5, ) is a plus Deep understanding of business dynamics and the agility to adapt to changes quickly and effectively. Certifications: PCNSE is a plus Firewall Management: Fortinet NSE (Network Security Expert) or equivalent is a must Cisco Networking Certifications is a must.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>B.Sc. Communication/Computer Engineering or Computer science is a must</li><li>Minimum of 3 years experience in Network and Security positions</li><li>preferred at least 2 years experience in systems integration or Managed Security Services in a top tier professional services firm</li><li>Competencies: Excellent teamwork skills Results oriented, high energy, self-motivated Ability to manage expectations of stakeholders (internal and external clients) Strong communication and presentation skills Comfortable working in a project based / client serving model. Comfortable working with different internal and external entities (technical teams, Presales, Commercial and customers)</li><li>Technical skills: Experience in NGFW, intrusion detection/prevention, WAF, Email security</li><li>Deep Knowledge about Cyber Security Controls and awareness of global cyber security standards and compliance programs is a MUST.</li><li>And/or experience in EDR, SIEM solutions and Endpoint security.</li><li>And/or experience in design/implement/seize IAM, PAM, SSO, MDM solutions</li><li>Preferred experience in technologies SOAR, UBA</li><li>Experience in designing secure network architectures, virtualization technologies, identity and access management principles, application security, encryption technologies, DNS and web applications</li><li>Basic knowledge with security compliance standards is a plus</li><li>Good Knowledge with Cloud technologies and cloud security</li><li>Good knowledge in payment solutions security</li><li>Vendor Certification (Fortigate, Palo Alto, Forcepoint, F5, ) is a plus</li><li>Deep understanding of business dynamics and the agility to adapt to changes quickly and effectively.</li><li>Certifications: PCNSE is a plus</li><li>Firewall Management: Fortinet NSE (Network Security Expert) or equivalent is a must</li><li>Cisco Networking Certifications is a must.</li></ul><p></p></section>

<ol><li><p><strong>Develop and implement administrative plans, policies, and procedures.</strong></p></li><li><p><strong>Supervise and monitor daily administrative operations and services.</strong></p></li><li><p><strong>Manage security, cleaning, hospitality, transportation, and general services.</strong></p></li><li><p><strong>Supervise company facilities, offices, and premises and ensure their proper condition.</strong></p></li><li><p><strong>Follow up on preventive and corrective maintenance activities.</strong></p></li><li><p><strong>Manage and monitor contracts with security, cleaning, maintenance, and other service providers.</strong></p></li><li><p><strong>Coordinate administrative purchasing and office requirements with the Procurement Department.</strong></p></li><li><p><strong>Monitor the inventory of office supplies and administrative materials.</strong></p></li><li><p><strong>Supervise company transportation and vehicle-related administrative activities, when applicable.</strong></p></li><li><p><strong>Follow up on licenses, permits, and administrative dealings with governmental authorities.</strong></p></li><li><p><strong>Ensure compliance with company administrative policies, procedures, and regulations.</strong></p></li><li><p><strong>Coordinate attendance and employee-related administrative services with the HR Department.</strong></p></li><li><p><strong>Supervise, guide, and evaluate administrative staff.</strong></p></li><li><p><strong>Identify administrative manpower, service, and operational requirements and submit recommendations to management.</strong></p></li><li><p><strong>Monitor administrative expenses and implement cost-control measures.</strong></p></li><li><p><strong>Prepare periodic administrative reports for senior management.</strong></p></li><li><p><strong>Handle administrative problems and complaints and ensure timely resolution.</strong></p></li><li><p><strong>Coordinate with HR, Finance, Procurement, Maintenance, Security, and other departments.</strong></p></li><li><p><strong>Support emergency preparedness, safety, and business continuity plans.</strong></p></li><li><p><strong>Perform any other duties assigned by senior management within the scope of the position.</strong></p></li></ol><p></p><p><strong>Requirements</strong></p><ul><li><p><strong>Qualifications &amp; Experience</strong></p><p><strong>- Bachelor's degree in a relevant field.</strong></p><p><strong>- 7–10 years of experience in administration and administrative services, preferably with previous supervisory or managerial experience.</strong></p><p><strong>- Good command of Microsoft Office.</strong></p><p><strong>- Previous experience in industrial or multi-department companies is preferred.</strong></p><p><strong>- Good knowledge of relevant administrative regulations and procedures.</strong></p><p><strong>Skills &amp; Competencies</strong></p><p><strong>- Leadership and supervisory skills.</strong></p><p><strong>- Strong organizational and time-management skills.</strong></p><p><strong>- Problem-solving and decision-making abilities.</strong></p><p><strong>- Excellent communication and negotiation skills.</strong></p><p><strong>- Vendor and service-provider management skills.</strong></p><p><strong>- Ability to work under pressure.</strong></p><p><strong>- Reporting and follow-up skills.</strong></p><p><strong>- High level of confidentiality, accuracy, and commitment.</strong></p></li></ul><p></p>

<p><strong>Company Description</strong></p><p><br></p><p>Al-Maqam Travel is a growing travel services provider offering tailored travel solutions for individuals, families, and groups. Our services include <strong>leisure, business, and Umrah travel for both Kuwaiti and non-Kuwaiti clients</strong>, with a focus on reliable service, competitive options, and customer satisfaction.</p><p><br></p><strong><p>Role Description</p></strong><p><br></p><p>The Travel Consultant will handle client inquiries, trip planning, and bookings, including flights, hotels, transfers, and Umrah services. The role includes preparing itineraries, managing reservations and changes, providing excellent customer service, and coordinating with travel suppliers to ensure competitive pricing and smooth travel experiences.</p><p><br></p><p><br></p><p><strong>Requirements</strong>:</p><p><br></p><p>• Minimum <strong>2 years</strong> of experience in Travel &amp; Tourism</p><p>• Experience in the <strong>Kuwaiti market</strong> is highly preferred </p><p>• Good knowledge of<strong> GDS system</strong>s – Galileo or Amadeu</p><p>s• Strong communication and negotiation skill</p><p>s• Sales-oriented with a proven track record of achieving target</p><p>s• Good knowledge of travel products, hotels, flights &amp; tourism service</p><p>s• Ability to handle leads, follow up, and convert opportunities into sale</p>s

<ul><li><p>Organizing and scheduling appointments for meetings or interviews with the Director General.</p></li><li><p>Preparing documents related to administrative affairs.</p></li><li><p>Receiving or making calls related to the administrative department.</p></li><li><p>Preparing and arranging correspondences, and referring the correspondences sent to the Director General.</p></li><li><p>General results with all departments and follow up on the implementation of the decisions issued by the department.</p></li><li><p>Drafting the minutes of any exaggerated report in the administration.</p></li><li><p>Carry out other tasks assigned to the administration</p></li><li><p>good in the English language</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Proven experience as secretary&nbsp;</p></li><li><p>Proficient in MS Office</p></li><li><p>Excellent organizational and time-management skills</p></li><li><p>Outstanding communication and negotiation abilities</p></li><li><p>Integrity and confidentiality</p></li><li><p>Degree in business administration or relative field</p></li></ul><p></p>

<p>Job Description</p><p><br></p><p>We are looking for a Telesales Representative to join our Sales Team at 7P Software &amp; Marketing.</p><p><br></p><p>The ideal candidate will be responsible for contacting potential clients, understanding their needs, presenting suitable company services, following up with leads, and converting prospects into customers while achieving assigned sales targets.</p><p><br></p><p>Key Responsibilities</p><p><br></p><p>• Contact and follow up with potential clients and leads.</p><p>• Understand customer needs and recommend suitable services.</p><p>• Present 7P's software, technology, and digital marketing solutions.</p><p>• Handle customer inquiries and objections professionally.</p><p>• Follow up with leads throughout the sales process.</p><p>• Maintain accurate lead and customer information in the CRM.</p><p>• Record calls, follow-ups, and sales activities.</p><p>• Achieve assigned sales targets and KPIs.</p><p>• Coordinate with the Sales and Technical Teams when needed.</p><p><br></p><p>Requirements</p><p><br></p><p>• 1–2 years of experience in Telesales or Sales.</p><p>• Experience in selling technology or digital services is preferred.</p><p>• Strong communication, persuasion, and negotiation skills.</p><p>• Good objection-handling and follow-up skills.</p><p>• Target-oriented and results-driven.</p><p>• Good computer skills and familiarity with CRM systems.</p><p>• Good command of English is a plus.</p><p><br></p><p>Job Details</p><p><br></p><p>Location: Dokki, Giza, Egypt</p><p>Work Mode: On-site</p><p>Employment Type: Full-Time</p><p>Salary: Fixed Salary + Commission</p>

<strong>Company Description</strong> Raya CX provides next-generation business process outsourcing and customer experience management services for clients across diverse industries. Since 2001, the company has been a preferred partner for customer service, technical support, and global services to Fortune 1000 organizations in North America, Europe, the Middle East, and Africa. Raya CX operates from highly competitive and skilled labor markets, enabling consistent delivery of high-quality support solutions. Its integrated outsourcing services are powered by advanced technology, strong operational strategies, and a culture of continuous improvement and innovation. Team members join a dynamic environment focused on service excellence and professional growth.<br><strong>Role Description</strong> The Customer Support (English) B2/C1 role is a full-time, on-site position based in Qesm 1st 6 October. In this role, team members handle inbound and outbound customer interactions in English, respond to inquiries, and provide accurate information about products and services. Daily responsibilities include resolving customer issues, escalating complex cases to appropriate departments, and ensuring timely follow-up to maintain high levels of satisfaction. The role also involves providing basic technical support, documenting interactions in internal systems, and adhering to company policies and quality standards. Collaboration with colleagues and supervisors is essential to meet performance targets and contribute to a positive customer experience.<br><strong>Qualifications<br></strong> <ul><li>Strong Customer Support and Customer Satisfaction skills, with a focus on empathy and solution-oriented service.</li><li>Excellent Interpersonal Skills for clear, respectful, and professional communication with diverse customers and team members.</li><li>Capability to provide Technical Support, including understanding common user issues and following troubleshooting guidelines.</li><li>Solid Analytical Skills to identify customer needs, interpret data or instructions, and make sound decisions in real time.</li><li>Advanced English language proficiency (B2/C1) in speaking, reading, and writing.</li><li>Ability to work on-site in Qesm 1st 6 October and maintain consistent attendance for full-time shifts.</li><li>Comfort with using CRM or ticketing systems and basic computer applications (e.g., email, spreadsheets, web-based tools).</li><li>Previous experience in customer service, call centers, or technical support is preferred but not mandatory.</li><li>Adaptability to fast-paced environments, openness to feedback, and commitment to continuous learning and improvement.</li></ul>