وظائف مستشار قانوني في مصر

<p>Jadeer is hiring a Customer Care Team Leader (Voice Non Voice) on behalf of one of our clients based in Egypt, New Cairo. Our client is a leading fintech company operating in the digital payments and consumer finance sector across the Middle East. Through strategic partnerships with major retail and e-commerce brands, the company delivers innovative, technology-driven payment solutions that enhance purchasing power and create seamless customer experiences.</p><p><strong>Job Title:</strong> Customer Care Team Leader (Voice Non Voice)</p><p><strong>Key Responsibilities</strong></p><ul><li>Lead and manage a team of customer care advisors across voice and non-voice channels.</li><li>Monitor daily operations to ensure service quality, productivity, and KPI achievement.</li><li>Provide coaching, mentoring, and performance feedback to drive continuous improvement.</li><li>Handle escalated customer complaints and complex cases, ensuring timely resolution.</li><li>Analyze performance reports and identify areas for operational enhancement.</li><li>Ensure adherence to company policies, compliance standards, and service guidelines.</li><li>Support recruitment, onboarding, and training of new team members.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in Business Administration, Commerce, or a related field (preferred).</li><li>2 4 years of experience in customer service/contact centers, with at least 1 year in a supervisory or team leader role.</li><li>Experience in fintech, banking, e-commerce, or digital services is a strong advantage.</li><li>Excellent communication skills in English and Arabic (verbal and written).</li><li>Strong leadership, coaching, and performance management skills.</li><li>Ability to manage KPIs, analyze reports, and drive team performance.</li><li>Flexibility to work rotational shifts if required.</li><li>If you are a results-driven leader with a passion for customer experience and team development, this is your opportunity to grow within a fast-paced and innovative fintech environment.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan. CORE WORK ACTIVITIES Assisting in Management of Restaurant Team Handles employee questions and concerns. Monitors employees to ensure performance expectations are met. Provides feedback to employees based on observation of service behaviors. Assists in supervising daily shift operations. Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager. Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results. Conducting Day-to-Day Restaurant Operations Ensures all employees have proper supplies, equipment and uniforms. Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels. Ensures compliance with all restaurant policies, standards and procedures. Monitors alcohol beverage service in compliance with local laws. Manages to achieve or exceed budgeted goals. Performs all duties of restaurant employees and related departments as necessary. Opens and closes restaurant shifts. Providing Exceptional Customer Service Interacts with guests to obtain feedback on product quality and service levels. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Encourages employees to provide excellent customer service within guidelines. Handles guest problems and complaints, seeking assistance from supervisor as necessary. Strives to improve service performance. Sets a positive example for guest relations. Assists in the review of comment cards and guest satisfaction results with employees. Meets and greets guests. Conducting Human Resource Activities Supervises on-going training initiatives. Uses all available on the job training tools for employees. Communicates performance expectations in accordance with job descriptions for each position. Coaches and counsels employees regarding performance on an on-going basis. Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Assists servers and hosts on the floor during meal periods and high demand times. Recognizes good quality products and presentations. Supervises daily shift operations in absence of Restaurant Manager.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Purpose: The Junior Utilities Engineer shall support the preparation, drafting, revision, and coordination of utilities shop drawings for UAE infrastructure projects.<br> The engineer shall develop capability in utility layouts, profiles, sections, chambers, crossings, and coordination with roads and structures.<br> Stormwater, sewerage, potable water, irrigation, firefighting, electrical ducts, telecom ducts, street lighting, ITS ducts, utility corridors, chambers, manholes, gullies, catch basins, valve chambers, crossings, and protection details.<br> Key Responsibilities: 1.<br> Prepare utilities shop drawings.<br> 2. Draft utility layouts, profiles, long sections, cross sections, chamber details, manhole schedules, setting out drawings, and coordination drawings.<br> 3. Review IFC drawings, standard details, specifications, authority requirements.<br> 4. Extract coordinates, levels, pipe sizes, slopes, cover levels, invert levels, chamber references, and o sets from approved drawings.<br> 5. Support the preparation of gravity line drawings, including stormwater and sewerage networks.<br> 6. Support the preparation of pressure line drawings, including potable water, irrigation, and firefighting.<br> 7. Assist in checking pipe gradients, invert levels, cover, manhole depths, and road crossing details.<br> 8. Coordinate basic interfaces with roads, drainage, structures, street lighting, telecom, electrical, and existing services.<br> 9. Identify simple clashes, missing levels, wrong chamber references, wrong pipe sizes, and unclear details.<br> 10. Revise drawings based on senior engineer comments, consultant comments, RFI responses, and updated IFC drawings.<br> 11. Prepare basic markups and drawing updates for draftsmen when instructed.<br> 12. Check drawing presentation, title blocks, drawing numbers, revision clouds, legends, notes, references, and CAD layers.<br> 13. Maintain proper drawing files, markups, revision records, and assigned drawing trackers.<br> 14. Support quantity take-o and schedule preparation when required.<br> 15. Escalate any missing information, conflict, or unclear design item to the Senior Utilities Engineer.<br> Required Technical Capability: 1.<br> Basic knowledge of utility shop drawings.<br> 2. Good AutoCAD and Civil 3D drafting skills.<br> 3. Basic understanding of gravity and pressure networks.<br> 4. Ability to read utility layouts, profiles, sections, and standard details.<br> 5. Basic understanding of pipe cover, invert level, gradient, chambers, crossings, and road interface.<br> 6. Basic coordination mindset Software Requirements: 1.<br> AutoCAD, good level and mandatory.<br> 2. Civil 3D, basic level preferred.<br> 3. MS Excel Minimum Qualifications: 1.<br> Bachelor’s degree in civil engineering.<br> 2. 1 to 3 years of experience in utility drafting, utility shop drawings, or infrastructure technical o ice work.<br> 3. UAE or GCC project experience is preferred</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Job Purpose:</p><br><p>The Utilities Engineer shall prepare, draft, coordinate, check, and revise utilities shop drawings </p><br><p>for UAE infrastructure projects. </p><br><p>The engineer shall be able to work independently on assigned utility networks and coordinate </p><br><p>with roads, structures, and other disciplines before internal submission. </p><br><p>Scope of Work:</p><br><p>Stormwater, sewerage, potable water, irrigation, firefighting, electrical ducts, telecom ducts, </p><br><p>street lighting, ITS ducts, utility corridors, manholes, chambers, gullies, catch basins, valve </p><br><p>chambers, duct banks, crossings, protection details, and NOC coordination drawings. </p><br><p>Key Responsibilities: </p><br><p>1. Prepare utilities shop drawings based on IFC drawings, specifications, standard details, </p><br><p>authority requirements, and project procedures. </p><br><p>2. Draft and coordinate utility layouts, profiles, long sections, cross sections, chamber </p><br><p>details, manhole schedules, setting out drawings, and protection details. </p><br><p>3. Prepare gravity network drawings, including stormwater and sewerage, with correct </p><br><p>slopes, invert levels, manhole depths, pipe sizes, cover, and flow direction. </p><br><p>4. Prepare pressure network drawings, including potable water, irrigation, and firefighting, </p><br><p>with correct alignment, fittings, valves, chambers, thrust blocks, and protection details. </p><br><p>5. Prepare dry utility drafting support for electrical, telecom, street lighting, ITS, ducts, duct </p><br><p>banks, crossings, chambers, and corridors. </p><br><p>6. Check utility levels against road levels, pavement layers, kerbs, gullies, catch basins, </p><br><p>chambers, and proposed grading. </p><br><p>7. Coordinate utility crossings with roads, structures, foundations, retaining walls, bridges, </p><br><p>underpasses, and existing services. </p><br><p>8. Identify clashes, insu icient cover, wrong invert levels, crossing conflicts, chamber </p><br><p>conflicts, and non-constructible details. </p><br><p>9. Prepare drawings for trial trench, protection, diversion, temporary works interface, and </p><br><p>utility relocation support when required. </p><br><p>10. Review draftsman output for assigned drawings before submitting to the Senior Utilities </p><br><p>Engineer. </p><br><p>11. Prepare technical markups and clear drafting instructions for draftsmen. </p><br><p>12. Revise drawings based on consultant comments, RFI responses, internal comments, </p><br><p>site comments, and revised IFC drawings. </p><br><p>13. Support the preparation of RFIs for missing information, utility conflicts, authority </p><br><p>requirements, and unclear design details. </p><br><p>14. Prepare utility schedules, manhole schedules, chamber schedules, crossing schedules, </p><br><p>and basic quantity take-o .</p><br><p>15. Coordinate with road engineers to ensure cover levels, chamber locations, gullies, catch </p><br><p>basins, and road crossings match the approved road shop drawings. </p><br><p>16. Coordinate with structural engineers where utilities interface with foundations, retaining </p><br><p>walls, culverts, underpasses, sleeves, openings, and embedded items. </p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Junior Road Engineer, Shop Drawings Job Purpose: The Junior Road Engineer, Shop Drawings, shall support the preparation, checking, coordination, and revision of road shop drawings for UAE infrastructure projects.<br> The role requires good AutoCAD and Civil 3D knowledge, a basic understanding of road design and construction.<br> Key Responsibilities: 1.<br> Prepare road and road furniture shop drawings.<br> 2. Prepare road layout drawings, setting out drawings, grading drawings, longitudinal profiles, cross sections, kerb layouts, pavement drawings, and road marking drawings.<br> 3. Review IFC drawings and identify the mismatches, conflicts, and issues.<br> 4. Extract levels, coordinates, o sets, chainages, widths, slopes, and setting out information from the design drawings and models.<br> 5. Prepare basic Civil 3D outputs, including alignments, profiles, surfaces, corridors, cross sections, and quantity take-o support.<br> 6. Coordinate road drawings with utilities, drainage, structures, tra ic diversions, street lighting, landscape, and existing services as required.<br> 7. Identify basic clashes or inconsistencies such as wrong levels, missing dimensions, grading conflicts, kerb conflicts, utility cover level issues, and road tie-in issues.<br> 8. Check road grading against drainage requirements to avoid ponding, reverse slopes, and low point issues.<br> 9. Coordinate with utility engineers to ensure manhole covers, gullies, catch basins, valve chambers, and duct crossings match proposed road levels.<br> 10. Support the Senior Road Engineer in preparing drawing trackers, submission status updates, and weekly progress reports.<br> 11. Highlight any missing information, conflicting details, or unclear design items to the Senior Road Engineer immediately.<br> Required Technical Knowledge: 1.<br> Basic road geometry and road shop drawing preparation.<br> 2. Road layouts, profiles, cross sections, grading, kerbs, footpaths, cycle tracks, medians, and tie-ins.<br> 3. Pavement layers, road levels, slopes, camber, crossfall, and longitudinal gradient.<br> 4. Basic drainage interface, including gullies, catch basins, manholes, cover levels, and road low points.<br> 5. Basic utility coordination and understanding of utility crossings below roads.<br> 6. Basic knowledge of road signage, road markings, tra ic signs, and temporary diversion layouts.<br> 7. Ability to read IFC drawings, standard details, specifications, and consultant comments.<br> 8. Understanding of construction sequence, site access, and constructability constraints.<br> Software Requirements: AutoCAD, Civil 3D, MS Excel Minimum Qualifications: 1.<br> Bachelor’s degree in civil engineering.<br> 2. 1 to 3 years of experience in road design, road shop drawings, infrastructure drafting, or technical o ice work.<br> 3. Fresh graduates may be considered only if they have strong AutoCAD, Civil 3D, and infrastructure knowledge</span> </div>

Company Description An automotive service center in Egypt provides maintenance, repair, and diagnostic services for a wide range of vehicles. The center focuses on high-quality workmanship, reliable turnaround times, and transparent communication with customers. It is equipped with modern tools and technology to support efficient operations and accurate vehicle diagnostics. Team members collaborate closely to ensure safe, roadworthy vehicles and a positive customer experience.<br>Role Description<br>The Workshop Manager is responsible for overseeing daily operations within the automotive service workshop, ensuring that all repair and maintenance activities are completed safely, on time, and to high quality standards. This full-time, on-site role is based in katameya , Cairo and includes coordinating the workflow between technicians, service advisors, and parts staff, as well as managing job scheduling, workshop capacity, and resource allocation. The Workshop Manager monitors work progress, reviews technical reports, and ensures proper use of tools and equipment while maintaining compliance with safety and environmental regulations. The role also involves supporting customer service by clarifying technical issues, resolving workshop-related concerns, and helping to optimize service processes for efficiency and customer satisfaction. Additional responsibilities include supervising and coaching workshop staff, tracking performance metrics, and contributing to continuous improvement initiatives.<br>Qualifications Strong background in automotive repair and maintenance, with the ability to understand diagnostics, service procedures, and workshop workflows. Minimum of 3 years of experience working within the Volkswagen Group automotive network, with hands-on experience in Volkswagen Group vehicles and service operations. Experience in workshop or service center management, including team supervision, scheduling, and resource planning. Proficiency in using service management systems or workshop software for job tracking, reporting, and documentation. Knowledge of workplace safety standards and environmental regulations applicable to automotive service

Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics.<br><br>For Enterprises, these are key factors of success. For us, they're our core expertise.<br><br>We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering - the foundation that powers rapid innovation and scalable business transformation.<br><br>We've created 363 unique and independent inventions, 250 of which are AI-based and rolled up under several patent grants in critical technologies. Leveraging our advanced products and platforms, we drive digital transformation at scale, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as-a-service" model.<br><br>For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. With proven strategies and agile execution, we don't just enable change - we engineer digital outcomes.<br><br>Sutherland<br><br>Digital Outcomes.<br><br>Job Description<br><br>New Launching Accounts | First Waves | Highest Net Salary in the Market (Salary Increase)<br><br>Sutherland Cairo is currently hiring Customer Service Representatives to join our team in New Cairo. We offer a professional, people-first environment that supports growth, stability, and long-term career development.<br><br> *Hospitality Support (Hotel Account):* ???? Up to 15,600 EGP (Including 15% KPIs) + incentives *Technical Support (Telecom Account):* ???? Up to 20,800 EGP (Including 15% KPIs) *Technical Support (Telecom Account):* ???? Up to 20,800 EGP (Including 15% KPIs) + incentives *TV streaming service (Customer service):* ???? Up to 21,500 EGP (Including 15% KPIs) + incentives<br><br>???? *Location:* New Cairo<br><br>???? *Full-Time | On-Site*<br><br>????️ *English Level:* B2 or above<br><br>✨ *Benefits & Perks:*<br><br> *Night Shift Allowance:* 1,100 EGP/month *Mental Wellness Support:* Wellness coach + free therapy sessions<br><br>* *Gym Access & Employee Discounts*<br><br>???? *Transportation:*<br><br> Door-to-door for females (on the return trips 24/7)(Collection points for the coming trip) Drop-off within 1 km for males between 8 pm to 6 am<br><br>???? *Promotion eligibility after 6 months*<br><br>???? *Free learning platforms & courses*<br><br>???? *Employee Referral Program:* Earn rewards by referring qualified candidates and growing your network within the company.<br><br>✨ *What We Offer:*<br><br>✔️ Respectful, non-toxic environment<br><br>✔️ Clear career growth & internal promotions<br><br>✔️ Full transportation coverage<br><br>✔️ Employee recognition programs<br><br>*Requirements:*<br><br>???? Graduates & Dropouts (B2 English required)<br><br>???? Previous experience is a plus<br><br>???? *Apply Now:*<br><br> *Whats App:* 01032333143 *Phone/Whats App:* 01034442874<br><br>Qualifications<br><br>???? Graduates & dropouts are welcome to apply<br><br>????️ English proficiency required: B2 / B2+ / C1<br><br>Military papers are required for males

Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics.<br><br>For Enterprises, these are key factors of success. For us, they're our core expertise.<br><br>We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering - the foundation that powers rapid innovation and scalable business transformation.<br><br>We've created 363 unique and independent inventions, 250 of which are AI-based and rolled up under several patent grants in critical technologies. Leveraging our advanced products and platforms, we drive digital transformation at scale, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as-a-service" model.<br><br>For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. With proven strategies and agile execution, we don't just enable change - we engineer digital outcomes.<br><br>Sutherland<br><br>Digital Outcomes.<br><br>Job Description<br><br>New Launching Accounts | First Waves | Highest Net Salary in the Market (Salary Increase)<br><br>Sutherland Cairo is currently hiring Customer Service Representatives to join our team in New Cairo. We offer a professional, people-first environment that supports growth, stability, and long-term career development.<br><br> *Hospitality Support (Hotel Account):* ???? Up to 15,600 EGP (Including 15% KPIs) + incentives *Technical Support (Telecom Account):* ???? Up to 20,800 EGP (Including 15% KPIs) *Technical Support (Telecom Account):* ???? Up to 20,800 EGP (Including 15% KPIs) + incentives *TV streaming service (Customer service):* ???? Up to 21,500 EGP (Including 15% KPIs) + incentives<br><br>???? *Location:* New Cairo<br><br>???? *Full-Time | On-Site*<br><br>????️ *English Level:* B2 or above<br><br>✨ *Benefits & Perks:*<br><br> *Night Shift Allowance:* 1,100 EGP/month *Mental Wellness Support:* Wellness coach + free therapy sessions<br><br>* *Gym Access & Employee Discounts*<br><br>???? *Transportation:*<br><br> Door-to-door for females (on the return trips 24/7)(Collection points for the coming trip) Drop-off within 1 km for males between 8 pm to 6 am<br><br>???? *Promotion eligibility after 6 months*<br><br>???? *Free learning platforms & courses*<br><br>???? *Employee Referral Program:* Earn rewards by referring qualified candidates and growing your network within the company.<br><br>✨ *What We Offer:*<br><br>✔️ Respectful, non-toxic environment<br><br>✔️ Clear career growth & internal promotions<br><br>✔️ Full transportation coverage<br><br>✔️ Employee recognition programs<br><br>*Requirements:*<br><br>???? Graduates & Dropouts (B2 English required)<br><br>???? Previous experience is a plus<br><br>???? *Apply Now:*<br><br> *Whats App:* 01032333143 *Phone/Whats App:* 01034442874<br><br>Qualifications<br><br>???? Graduates & dropouts are welcome to apply<br><br>????️ English proficiency required: B2 / B2+ / C1<br><br>Military papers are required for males

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Position Overview The Deputy Head of French School for the academic year 2026-2027 at Madinaty Integrated Language School will play a pivotal role in supporting the Head of School in the leadership, management, and strategic development of the French School under the Egypt Education Platform.<br> The role encompasses oversight of academic programs, student welfare, staff development, and operational excellence to ensure a high-quality French international education aligned with the French Ministry of Education standards and local regulatory requirements.<br> Key Responsibilities 1.<br> Academic Leadership Support curriculum implementation in accordance with French National Education guidelines.<br> Assist in monitoring teaching quality and learning outcomes across all grade levels.<br> Collaborate with department heads and teachers to foster academic excellence and continuous improvement.<br> 2. Staff Development and Supervision Participate in recruitment, induction, and appraisal of teaching and non-teaching staff.<br> Lead professional development initiatives that promote best teaching practices and pedagogical innovation within the French education framework.<br> Support teacher mentoring and performance management processes.<br> 3. Student Welfare and Discipline Ensure a safe, inclusive, and supportive learning environment.<br> Collaborate with counselors and support staff to address student welfare and disciplinary issues.<br> Promote positive behavior management and student engagement.<br> 4. Operational and Strategic Support Assist in development and implementation of school policies and procedures.<br> Support school accreditation processes as per French and international standards.<br> Contribute to strategic planning and school-wide initiatives aligned with the Egypt Education Platform mission and vision.<br> 5. Community Engagement Foster positive relationships with parents, local authorities, and partner organizations.<br> Represent the school at local educational forums and events as needed.<br> Reporting and Collaboration Reports directly to the Head of the French School.<br> Works closely with grade-level coordinators, teaching staff, administrative teams, and external stakeholders.<br> Success Criteria Demonstrated improvement in teaching and learning outcomes.<br> Successful implementation of curriculum and compliance with French educational standards.<br> Positive feedback from staff, students, and parents.<br> Effective support of school operations and strategic objectives.<br> Tuition Discount for Dependents Medical Insurance for Self Transportation upon availability (Meeting Points) Fluency in French and strong command of English; excellent communication skills in both languages.<br> Bachelor’s degree in Education, French Language, or related field; Master’s degree preferred.<br> Proven experience (minimum 5 years) in a French international school or similar setting.<br> Previous leadership experience in an educational environment, preferably as Deputy Head or similar role.<br> Strong understanding of the French National Education system and curriculum standards.<br> Experience with school accreditation and quality assurance processes.<br> Ability to lead and inspire teaching staff and foster a positive school culture.<br> Excellent interpersonal and organizational skills.<br> Commitment to student welfare, safeguarding policies, and inclusivity.<br> Willingness to contribute to community and parental engagement activities.<br> All appointments are conditional upon satisfactory police background checks and references.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job Description</b></p><br><p><b>Work Arrangement:</b> This role is categorized as onsite. this means the successful candidate to report to the GM office full time.</p><br><p><b>The Role:</b></p><br><p>As a member of the Supply Chain team, in your role as <b>Material Handling Engineer,</b> you will be responsible for leading and organizing the operations team responsible for receiving, put away, unboxing, and distribution of material to safely achieve the daily production rates within the target cost, drive continuous improvement, and act against performance deviation through Global Manufacturing System and Lean Material Strategy tools.</p><br><p><b>What You'll Do:</b></p><br><ul><li><p>Ensure full compliance with GM safety and environmental standards, conduct regular tour and assessments.</p><br></li><li><p>Ensure the engagement of operators in the achievement of the Business Plan Deployment targets in safety, people, quality, responsiveness, cost, and environment, according to a standardized processes using GMS tools</p><br></li><li><p>Review area score card, participate and/or lead the daily operations meetings to track key business results, manage changes and act on deviations</p><br></li><li><p>Maintains constant contact with production floor operations to support their needs</p><br></li><li><p>Participate in Continuous Improvement workshops</p><br></li><li><p>Supports and participates in engineering change, prototype, pilot and model change programs</p><br></li><li><p>Audit material records and analysis variance to act upon shortages and excess with relevant committees</p><br></li><li><p>Work closely with material flow team on equipment flow and layout optimization for safe and lean operations</p><br></li><li><p>Work closely with packaging engineer on packaging improvement initiatives to comply with safety standard and enhance quality and cost performance.</p><br></li><li><p>Ensure the effectiveness of the shop floor escalation tools especially NCRs, ESC, TPM, maintenance and facility WO, and LA action plan.</p><br></li><li><p>Comply with local and global procedures and Internal Controls requirements within the function</p><br></li><li><p>Conduct regular audits and ensure process compliance with local and global procedures, GMS elements, ISO standards, and Internal Controls requirements with the function.</p><br></li><li><p>Participates on updating, validation, and full compliance for the Plan for Every Part.</p><br></li><li><p>Through manpower and equipment distribution, improve labor utilization and achieve productivity improvement targets.</p><br></li><li><p>Represents the department in various activities or committees as required</p><br></li></ul><p><b>Your Skills &amp; Abilities (Required Qualification) </b></p><br><p><b>Educational and Experience Background:</b></p><br><ul><li><p>4 ~ 5 Years of Experience in same field</p><br></li><li><p>Engineering Bachelor’s Degree</p><br></li></ul><p><b>Competencies:</b>​</p><br><ul><li><p>Communication</p><br></li><li><p>Cross-Functional Collaboration</p><br></li><li><p>Problem Solving</p><br></li><li><p>Continuous Improvement</p><br></li></ul>&amp;#xa;&amp;#xa;&amp;#xa;&amp;#xa;<p><b>About GM</b></p><br><p>Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.</p><br><p><b>Why Join Us&nbsp;</b></p><br><p>We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.</p><br><p><b>Non-Discrimination and Equal Employment Opportunities</b></p><br><p>General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.<br>We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit<span><b>How we Hire</b></span>.</p><br><p><b>Accommodations</b></p><br><p>General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, <span><b>email</b></span>us or call us at 1-800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong> A Snapshot of Your Day </strong><br> As a Senior Tax Accountant, you will be responsible for managing tax compliance, reporting, and advisory activities across multiple Siemens Energy entities and jurisdictions. You will play a key role in ensuring accurate tax filings, maintaining compliance with local and international tax regulations, and supporting business operations across multiple countries. <br> You will collaborate closely with tax authorities, external advisors, and internal stakeholders while driving process improvements and providing valuable tax insights to support business decision-making. <br><strong> How You'll Make an Impact </strong><br>• Prepare and review Corporate Income Tax (CIT), Value Added Tax (VAT), and Withholding Tax (WHT) returns, ensuring accuracy and timely submission<br>• Perform monthly and annual VAT closing activities, reconciliations, and tax account monitoring<br>• Manage and support tax compliance activities across multiple countries in the Middle East, Europe, and other regions<br>• Handle withholding tax reporting, recovery processes, reimbursements, and compliance requirements<br>• Extract, analyze, and deliver tax reports and insights to support business and statutory requirements<br>• Manage month-end and year-end tax closing activities and ensure accurate tax postings within SAP<br>• Support and coordinate tax audits while maintaining complete and compliant documentation<br>• Act as a liaison with tax authorities, external advisors, and internal stakeholders<br>• Monitor changes in tax legislation and assess potential impacts on business operations<br>• Identify opportunities for process optimization and implement improvements in tax operations and reporting<br>• Contribute to strengthening tax governance and compliance frameworks across the organization <br><strong> What You Bring </strong><br>• Bachelor's degree in Accounting, Finance, Economics, or a related field (Tax specialization preferred)<br>• 4-7 years of experience in Tax Accounting, Tax Compliance, Tax Advisory, or related tax functions<br>• Experience within multinational organizations or Big 4 firms is highly preferred<br>• Strong understanding of direct tax, indirect tax, and international tax principles<br>• Proven experience supporting multi-country tax operations<br>• Advanced proficiency in Microsoft Excel and financial data analysis<br>• Experience with SAP is considered an advantage<br>• Strong understanding of tax reporting, reconciliations, and statutory compliance requirements<br>• Fluent English communication skills; Spanish is considered a plus <br><strong> Soft Skills </strong><br>• Strong analytical and critical thinking capabilities<br>• Excellent attention to detail and accuracy<br>• Strong stakeholder management and communication skills<br>• Ability to manage multiple priorities and deadlines in a fast-paced environment<br>• High level of ownership, accountability, and professionalism<br>• Strong problem-solving and decision-making abilities<br>• Continuous improvement mindset<br>• Ability to work independently while collaborating effectively across teams and regions <br><strong> Key Success Factors </strong><br>• Accuracy and timeliness of tax filings, reconciliations, and reporting<br>• Effective management of multi-country tax compliance activities<br>• Strong collaboration with stakeholders, tax authorities, and external advisors<br>• Continuous improvement of tax processes and controls<br>• Ability to maintain compliance while delivering results under pressure<br>• Strong ownership and accountability for tax operations <br><strong> Who is Siemens Energy? </strong> <br> <br> At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation.<br> <br> Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.<br> <br> Find out how you can make a difference at Siemens Energy: [1] [1] https://www.siemens-energy.com/employeevideo <br> <br> <strong>Our Commitment to Diversity</strong><br> <br> Lucky for us, we are not all the same. Through diversity we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character - no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences. <br> <br> <strong>Rewards/Benefits</strong> <br>* Opportunity to work on challenging projects in an exciting environment<br> * Professional support and strong collaboration with colleagues around the world<br> * Professional development opportunities within the company <br> <br> [2] [2] https://jobs.siemens-energy.com/jobs <br> <br> #LI-AE3<br> <br> References<br> <br> Visible links<br> 1. [3] https://www.siemens-energy.com/employeevideo <br> 2. [4] https://jobs.siemens-energy.com/jobs <br> References<br> <br> Visible links<br> 1. https://www.siemens-energy.com/employeevideo <br> 2. https://jobs.siemens-energy.com/jobs <br> 3. https://www.siemens-energy.com/employeevideo <br> 4. https://jobs.siemens-energy.com/jobs<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Do you want to work for a global company where promoting gender equality is central to our vision of creating a truly diverse and inclusive business? Where everyone matters, and everyone belongs.&nbsp;More from us :&nbsp;https://www.youtube.com/watch?v=JzZfovyFZcY </span></p><br><br><b>What you’ll do:</b> <br><p><span>As a Project Planner for the EMEA region, you will be part of the Project Execution team, which manages a portfolio of projects and coordinates multiple internal and external stakeholders to deliver customer projects successfully.</span></p><br><br><p><span>Your role will be to structure, ensure consistency, and track progress in planning schedules for a portfolio of projects during execution. You will work closely with Project Managers, Site Managers, Program Managers, Project Engineers, Supply Chain, Eaton Plants, Sales, General Contractors, and Customers.</span></p><br><br><p><span>You will assist Project Managers in developing detailed plans for large projects spanning one to several years. This includes defining the appropriate level of activity detail, logic sequencing, durations, and interfaces based on your analysis and knowledge of project execution phases. Additionally, you will advocate planning and scheduling best practices to improve overall project performance.</span></p><br><br><p><span>Your main responsibilities include:</span></p><br><br><p><span>Support Project Managers during project execution</span></p><br><br><p><span>Develop standard and detailed project schedules using Microsoft Project or equivalent tools.</span><br><span>Create and maintain a single integrated project schedule by consolidating inputs from engineering, SCM, site teams, plants, and third parties.</span><br><span>Ensure proper linkages in schedules to reflect all interdependencies.</span><br><span>Obtain functional owners’ sign-off on commitments and hold them accountable for dates.</span><br><span>Maintain schedules throughout the project lifecycle by driving regular reviews with the project team.</span><br><span>Provide critical path analysis, forecast schedule risks and opportunities.</span><br><span>Deliver look-ahead plans, backlog reports, and late reporting with prioritization to highlight risks and drive project priorities.</span><br><span>Manage baseline schedules and track actual vs baseline performance, documenting delays.</span></p><br><br><p><span>Portfolio Management</span></p><br><br><p><span>Consolidate and coordinate project needs with plants.</span><br><span>Ensure schedules align with project charters and financial forecasts.</span><br><span>Maintain a consolidated resource management plan.</span></p><br><br><p><span>Tools and Process Design</span></p><br><br><p><span>Develop template schedules for projects.</span><br><span>Support back-office teams in designing tools and processes for project planning activities.</span></p><br><br><b>Qualifications:</b> <br><p><span>Minimum BSc degree, preferably in Electrical Engineering or equivalent experience.</span><br><span>Formal Project Management certification highly desired (e.g., PMP).</span><br><span>Formal Primavera or Microsoft Project certification required.</span><br><span>2+ years of experience in planning activities within EPC/OEM environments for energy equipment.</span><br><span>2–5+ years of experience supporting industrial projects. </span></p><br><br><b>Skills:</b> <br><p><span>Understanding of involved disciplines such as electrical installation, manufacturing planning, and construction site operations.</span><br><span>Strong understanding of complex organizations (OEM) and large-scale projects.</span><br><span>Proficient in Microsoft Project, Planner, and Microsoft Excel.</span><br><span>Awareness of Contract Management principles.</span><br><span>Knowledge of Project Finance.</span><br><span>Exceptional influencing and relationship-building skills with soft leadership capabilities.</span><br><span>Strong presentation skills and ability to communicate complex messages clearly and concisely.</span><br><span>Demonstrates ownership and accountability in all tasks.</span><br><span>No major restrictions on travel within the EMEA region and to the USA. </span></p><br><br><b>What We Offer:</b> <br><p><span>Competitive compensation and benefits package</span><br><span>Challenging projects in dynamic collaborative team</span><br><span>Flexible working solutions (home office.) are implemented across different EMEA locations, check out with the site HR what type of flexible working solution is available for this role.</span><br><span>We make your aspirations matter – Eaton encourages internal promotion, whenever possible and we make your growth matter - We invest in our employees for the long term – not just with salary and benefits, but with ongoing learning and development opportunities made available through Eaton University</span><br><span>We make your contributions matter - reliability, safety, efficiency, and sustainability are at the core of our dedication to improving people’s lives and the environment through power management technologies.</span></p><br><br><p><span>&nbsp;#LI-SO1&nbsp;</span></p><br><br><p><span><span>We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.</span></span></p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Kempinski Palace Cairo<br></strong><br><strong>SCOPE</strong><br>To assist the Food &amp; Beverage Head of Department and the Executive Chef in managing the overall hygiene programme as an efficient and productive cost and service Centre ensuring a seamless operation and therefore contribute to maximizing guest satisfaction. The Food Safety Manager ensures that the hotel is fully in line with local and International hygiene standards and assists in guiding, correcting, planning and organizing Culinary and Stewarding operations.<br><strong>OVERALL OBJECTIVES</strong><br>The job of <strong>Food Safety Manager</strong> is executed satisfactorily when:<br><ul><li>All rules &amp; regulations are strictly adhered within the hotel including hotel’s policy on fire and safety as well as hygiene regulations including HACCP.</li><li>The supply chain is planned to secure that the quality of the food &amp; beverage products.</li><li>The hotel is recognized by local authorities and is compliant to all HACCP regulations.</li></ul><br><strong>MAIN RESPONSIBILITIES</strong><br><ul><li>Set an example by reporting to duty punctually wearing business attire according to the hotels dress code &amp; Kempinski grooming standards, maintaining a high standard of personal appearance and hygiene at all times.</li><li>Ensure that all Food &amp; Beverage employees have an adequate knowledge of food safety.</li><li>Organise Food safety meetings and training s and keep accurate records of all trainings and meetings held.</li><li>Follow up with all related teams that trainings are understood and actions implemented.</li><li>Develop food safety committees for the hotel to ensure all actions are communicated towards the operations.&nbsp;</li><li>Have a thorough knowledge and understanding of all food and beverage items offered.</li><li>Attend the daily Food &amp; Beverage meeting.</li><li>Develop a monthly report of the operational hygiene gaps and develop an action plan.</li><li>Develop on the job trainings for all kitchen, service and stewarding staff.</li><li>Develop class room trainings for all kitchen, service and stewarding staff.</li><li>Ensure daily routine checks are done in liaison with the Stewarding Manager in all Food &amp; Beverage areas.</li><li>Ensure daily checks of freezers and fridges in the kitchen and bar areas.</li><li>Prepare and compile monthly, weekly F&amp;B reports.</li><li>To ensure that all data is recorded properly by the respecting kitchen staff and filed correctly for future reference.</li><li>Check on a daily basis pastry counters, buffets and displays for the restaurants and banquets.</li><li>Attend site visits for potential outside caterings.</li><li>Attend operations and set-up during outside caterings to evaluate eventual hygiene gaps.</li><li>Attend any visit of the governmental body in terms of food hygiene and encourage a positive working relation.</li><li>Contribute sourcing new suppliers and ensure all suppliers are visited regularly to evaluate their production in terms of hygiene.</li><li>Develop a regular pest control programme with the Stewarding department to ensure prevention.</li><li>Conduct regular meetings with third party hygiene consultants to discuss critical points.</li><li>To collect food samples from events and outside caterings for future reference.</li><li>Spot check on receiving area for food hygiene and vendor product quality to ensure the hotel’s criteria is met.</li><li>Be flexible to assist the operation when and as required during operational peaks or seasonal festivities.</li><li>Ensure to withhold and not to disclose any details or administrative communications, personal information or overheard conversations in the office to others.</li></ul>Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.&nbsp;<br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Description Turner &amp; Townsend is pleased to announce an opportunity for Egyptian Nationals based in Cairo to join our esteemed Real Estate team. This position allows you to engage in a wide variety of impactful and innovative projects. As part of our market-leading client base and diverse portfolio, this is an exceptional time to become a member of a growing business unit and advance your career within Turner &amp; Townsend. You will collaborate with a professional and ambitious team, receiving excellent support while also being encouraged to demonstrate your initiative and expertise. We invite you to join us in shaping the future of real estate and to take the next step in your professional journey with Turner &amp; Townsend. MAIN PURPOSE OF ROLE: To perform the role of the Commission Manager, taking responsibility for end-to-end service delivery. To provide excellent service delivery to clients, gain their trust and enhance our reputation. To ensure that client objectives are met through the delivery of an effective cost management service from pre contract to handover. KEY EXPERIENCE REQUIREMENTS: Detailed knowledge of and experience in the Real Estate / Property sector working for a professional cost consultancy. Experience of pre-contract services from feasibility through to tendering, measurement of building works for estimating, report writing and preparation of Bills of Quantities and tender documentation. Experience of different procurement methods, single stage, two stage and design and build preferred. Experience of post-contract services, interim applications, change management, variation valuation and extension of time claims. Detailed experience of working with standard form contracts, FIDIC preferred, and administration of contract procedures. Demonstrable experience in client-facing roles, professional approach and confidence in presenting to clients, other consultants and project stakeholders. Demonstrable experience in dealing with contractors personnel with confidence and assurance. Report writing, Estimate reports, Cost reports, Procurement reports and Tender reports. KEY ACCOUNTABILITIES: Estimating and cost planning to include producing and presenting the final cost plan. Production of full Bills of Quantities and tender documentation. Tendering and procuring, including managing the pre-qualification stage, producing the tender list, preparing preambles and preliminaries, tender queries, tender analysis, producing the tender report and compiling the contractual documents. Dealing effectively with post contract cost variances and the change control processes, where applicable. Taking personal responsibility for making cost checks and carrying out valuations on larger projects and in all cases ensuring that timely and accurate cost checking and valuation takes place. Producing pre-contract, post-contract and ad-hoc reports and presenting them to the client. Negotiating with contractors and agreeing final accounts. Interfacing with the client, contractors and other consultants, at all project stages. Where appropriate, leading a cost management team, ensuring that they deliver on all of the above accountabilities.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Degree qualified in Quantity Surveying or similar. In country (Egypt) experience is required Minimum 10+ years of experience in similar roles. Professional membership is an advantage i.e. MRICS Prior consultancy experience is strongly preferred. Good knowledge of the construction industry and technical matters.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Job Purpose:</b></p> <p>The Utilities Engineer shall prepare, draft, coordinate, check, and revise utilities shop drawings </p> <p>for UAE infrastructure projects. </p> <p>The engineer shall be able to work independently on assigned utility networks and coordinate </p> <p>with roads, structures, and other disciplines before internal submission. </p> <p>Scope of Work:</p> <p>Stormwater, sewerage, potable water, irrigation, firefighting, electrical ducts, telecom ducts, </p> <p>street lighting, ITS ducts, utility corridors, manholes, chambers, gullies, catch basins, valve </p> <p>chambers, duct banks, crossings, protection details, and NOC coordination drawings. </p> <p> </p> <p>Key Responsibilities: </p> <p>1. Prepare utilities shop drawings based on IFC drawings, specifications, standard details, </p> <p>authority requirements, and project procedures. </p> <p>2. Draft and coordinate utility layouts, profiles, long sections, cross sections, chamber </p> <p>details, manhole schedules, setting out drawings, and protection details. </p> <p>3. Prepare gravity network drawings, including stormwater and sewerage, with correct </p> <p>slopes, invert levels, manhole depths, pipe sizes, cover, and flow direction. </p> <p>4. Prepare pressure network drawings, including potable water, irrigation, and firefighting, </p> <p>with correct alignment, fittings, valves, chambers, thrust blocks, and protection details. </p> <p>5. Prepare dry utility drafting support for electrical, telecom, street lighting, ITS, ducts, duct </p> <p>banks, crossings, chambers, and corridors. </p> <p>6. Check utility levels against road levels, pavement layers, kerbs, gullies, catch basins, </p> <p>chambers, and proposed grading. </p> <p>7. Coordinate utility crossings with roads, structures, foundations, retaining walls, bridges, </p> <p>underpasses, and existing services. </p> <p>8. Identify clashes, insu icient cover, wrong invert levels, crossing conflicts, chamber </p> <p>conflicts, and non-constructible details. </p> <p>9. Prepare drawings for trial trench, protection, diversion, temporary works interface, and </p> <p>utility relocation support when required. </p> <p>10. Review draftsman output for assigned drawings before submitting to the Senior Utilities </p> <p>Engineer. </p> <p>11. Prepare technical markups and clear drafting instructions for draftsmen. </p> <p>12. Revise drawings based on consultant comments, RFI responses, internal comments, </p> <p>site comments, and revised IFC drawings. </p> <p>13. Support the preparation of RFIs for missing information, utility conflicts, authority </p> <p>requirements, and unclear design details. </p> <p>14. Prepare utility schedules, manhole schedules, chamber schedules, crossing schedules, </p> <p>and basic quantity take-o .</p> <p>15. Coordinate with road engineers to ensure cover levels, chamber locations, gullies, catch </p> <p>basins, and road crossings match the approved road shop drawings. </p> <p>16. Coordinate with structural engineers where utilities interface with foundations, retaining </p> <p>walls, culverts, underpasses, sleeves, openings, and embedded items. </p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Required Technical Capability: </p> <p>1. Good knowledge of utility shop drawings. </p> <p>2. Good AutoCAD and Civil 3D drafting skills. </p> <p>3. Good understanding of gravity and pressure networks. </p> <p>4. Ability to read utility layouts, profiles, sections, and standard details. </p> <p>5. Good understanding of pipe cover, invert level, gradient, chambers, crossings, and road </p> <p>interface. </p> <p>6. Good coordination mindset with roads, structures, and other utilities. </p> <p>Software Requirements: </p> <p>1. AutoCAD, good level and mandatory. </p> <p>2. Civil 3D, basic level preferred. </p> <p>3. MS Excel </p> <p>4. Navisworks or clash review software, preferred. </p> <p>Minimum Qualifications: </p> <p>1. Bachelor s degree in civil engineering. </p> <p>2. 4 to 7 years of experience in utility drafting, utility shop drawings, or infrastructure </p> <p>technical o ice work. </p> <p>3. UAE or GCC infrastructure experience is preferred.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Envision Employment Solutions is currently looking for SAP Functional Supervisor/Manager for one of our partners, a pioneer in the Information Technology &amp; Services industry!<br> Job Summary: The SAP Functional Supervisor is a strategic and technical leader responsible for managing a team of SAP consultants and ensuring the successful implementation, maintenance, and optimization of SAP solutions for clients.<br> This role requires a blend of strong leadership skills, in-depth knowledge of SAP modules, and the ability to bridge the gap between business needs and technical functionalities.<br> Responsibilities: Leadership &amp; Team Management: Lead, mentor, and manage a team of SAP professionals, ensuring high performance and career development.<br> Provide guidance and oversight in the execution of SAP projects, ensuring they align with company objectives.<br> Coordinate and collaborate with cross-functional teams to ensure effective Operation and support of SAP systems.<br> Act as the primary point of contact for SAP-related escalations and issue resolution.<br> System Management: Oversee end-to-end SAP projects, from requirements gathering to deployment, ensuring timely delivery and within budget.<br> Collaborate with business stakeholders to define SAP system requirements and develop project roadmaps.<br> Manage SAP upgrades, implementations, and rollouts across modules (PSCD: Taxation and revenue management, FICA and Case Management).<br> System Optimization &amp; Support: Ensure the stability, security, and performance of the SAP systems.<br> Troubleshoot and resolve SAP system issues, working closely with internal teams and external vendors when necessary.<br> Continuously monitor and optimize SAP processes and workflows to improve operational efficiency.<br> Strategic Planning &amp; Development: Develop long-term SAP strategy to align with business objectives and technology roadmaps.<br> Identify opportunities for automation, streamlining processes, and integrating new technologies within the SAP environment.<br> Stay current with the latest SAP product releases and industry trends to drive innovation within the organization.<br> Collaboration &amp; Stakeholder Management: Work with business leaders to understand needs and translate them into actionable SAP solutions.<br> Ensure that SAP solutions meet both business requirements and compliance standards.<br> Facilitate training and knowledge transfer to end users to ensure the effective use of SAP systems.<br> Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field.<br> A Master’s degree is a plus.<br> 8+ years of experience working with SAP systems, 3 years in a leadership or managerial capacity.<br> Strong experience with SAP modules such as SAP S/4HANA, TRM, FICA and Case Management, and other related modules.<br> Proven track record of successful SAP project management, including full implementations and system upgrades.<br> Strong leadership, interpersonal, and communication skills with the ability to manage and motivate a diverse team.<br> Experience in change management and process improvement initiatives within SAP environments.<br> Excellent communication and interpersonal skills with the ability to collaborate with business stakeholders and technical teams.<br> Strong analytical, problem-solving, and decision-making skills.<br> Knowledge of SAP integration with other enterprise systems is preferred.<br> Understanding of Tax Laws and Legislations.<br> Excellent communication skills with consulting experience preferred.<br> Egyptian Tax law understanding and IFRS.<br> Work Setup: Hybrid model: One remote working day &amp; four on-site working days.<br> Two days off: Friday &amp; Saturday.<br></span> </div>

Position Overview<br><br>The Social Media Moderator is responsible for managing daily community interactions, protecting brand reputation, and delivering fast, accurate customer responses across all social platforms. This role acts as a primary frontline voice for Waffarha, driving positive engagement, enforcing community standards, and channeling key customer insights back to internal teams.<br><br>Compensation & Benefits<br><br>???? Total Earning Potential: Up to EGP 15,000/month<br><br>Base Monthly Salary: EGP 12,000KPI Bonus: Avg. EGP 2,000–3,000/month based on performance (up to 20%)<br><br>????️ Insurance & Protection<br><br>Social Insurance Medical & Life Insurance<br><br>???? Perks & Growth<br><br>Waffarha Employee Discounts Occasional Grants & Employee Benefits Career Growth Opportunities — be part of a fast-growing company expanding across the MENA region<br><br>???? Work Schedule<br><br>Shifts rotate within: 8:00 AM – 11:00 PM (males) / 8:00 AM – 9:00 PM (females) Shift Length: 9 hours per shift (9 hours — 1 hour break) Days Off: 2 rotational days off per week Chat Support Track: Hybrid — flexible scheduling within shift windows<br><br>Business Objectives of This Role<br><br> Protect Brand Reputation: Respond rapidly to public comments and direct messages to prevent negative sentiment from escalating or going viral. Maintain Consistent Brand Voice: Ensure every public reply strictly aligns with brand tone, company policy, and core messaging guidelines. Reduce Response Time (SLA): Consistently hit first-response and resolution targets across all active social channels to maintain high CSAT/NPS scores. Generate Product/Ops Feedback Loops: Collect user sentiment and complaints to feed directly into product, operations, and merchant recommendation pipelines. <br><br>Key Responsibilities<br><br> Community Moderation & Engagement: Monitor, review, and respond to comments, inbox messages, and user-generated content across social platforms. Maintain active engagement, manage competition communications, and produce a tailored profile of brand stickers to connect with target user segments. Replying Strategy & Merchant Recommendations: Help create the platform’s replying strategy and build a dedicated recommendation plan featuring partner merchants to suggest to users in comment threads. Guidelines & Escalations: Enforce community standards by filtering harmful content while immediately escalating sensitive complaints or potential PR risks to the appropriate teams. Reporting & Strategy Support: Produce monthly reports detailing customer insights for cross departmental use, assist in post scheduling, support Marcom campaigns, and track relevant audience trends and hashtags. <br><br>Top 3 Success KPIs<br><br>First Response Time (FRT) Resolution Time Escalation Rate %<br><br>Qualifications & Experience Requirements<br><br> Education: Bachelor's degree in Communications, Marketing, Media, Journalism, or a related field (or equivalent practical experience). Years of Experience: 1–3 years of experience managing multi-platform social media moderation, customer service, or community management. <br><br>Technical Skills & Competencies<br><br> Social Media Inbox Tools: Proficiency in Meta Business Suite, CRM systems, or related social media management tools to manage high-volume messages/comments at scale. Language & Typing: Exceptional, clean written grammar with fast and accurate typing skills in both Arabic and English. Platform Mechanics: Solid understanding of platform algorithms, public comment vs. DM visibility, and flagging/reporting tools across Facebook, Instagram, X, Tik Tok, and other platforms. Soft Skills: Sound judgment under pressure, high attention to detail, strong organizational abilities, and professional handling of sensitive or high-risk content.