وظائف اخصائية اجتماعية

<p>مطلوب عمال وعاملات نظافه لتوكيل سيارات فى اكتوبر وجسر السويس بمرتب مجزى وتأمينات اجتماعيه من اول يوم مواعيد العمل من 9 ص حتى 5 م والجمعه اجازة &nbsp;</p>

<p>مطلوب لشركة قطع غيار معدات ثقيلة&nbsp;</p><p>⬅️&nbsp; سكرتيرة (أخصائية لوجيستيك)</p><p>☑️المؤهلات المطلوبة:</p><p>*مؤهل عالي يفضل بكالوريوس في الخدمات اللوجيستية او مجال ذي صلة&nbsp;</p><p>*خبرة لا تقل من 1 إلى 3 سنوات في مجال الخدمات اللوجستية&nbsp;</p><p>*إجادة التعامل مع Microsoft office وأنظمة ERP&nbsp;</p><p>*إتقان استخدام برامج&nbsp; (Excel، Word، Outlook).</p><p>*مهارات تواصل ممتازة باللغة الإنجليزية؛ إجادة لغات إضافية ميزة إضافية.</p><p>*مهارات عالية في التواصل والتنظيم والعمل تحت الضغط.</p><p>&nbsp;</p><p>☑️ المهام والمسؤوليات:</p><p>*تنسيق وإدارة شحنات الاستيراد الدولية جوًا وبحرًا وبرًا.</p><p>*إعداد ومراجعة وثائق الاستيراد، بما في ذلك:</p><p>*الفواتير التجارية</p><p>*قوائم التعبئة</p><p>*شهادات المنشأ</p><p>*بوالص الشحن</p><p>*بوالص الشحن الجوي</p><p>*بيانات الاستيراد</p><p>*وثائق خطابات الاعتماد (إن وجدت).</p><p>*ضمان الامتثال لأنظمة الاستيراد، والمتطلبات الجمركية، وقوانين التجارة الدولية.</p><p>*التنسيق مع وكلاء الشحن، وخطوط الشحن، وشركات الطيران، ووسطاء الجمارك، والجهات الحكومية.</p><p>*تتبع الشحنات حتى التسليم النهائي، والحفاظ على سجلات شحن دقيقة.</p><p>*إدارة العلاقات مع مزودي الخدمات اللوجستية، والتفاوض على أسعار الشحن</p><p>&nbsp;</p><p>☑️مزايا الوظيفة:</p><p>*فرص للتطوير والنمو الوظيفي.</p><p>*راتب مجزي يحدد حسب الخبرة&nbsp;</p><p>*تأمين اجتماعي&nbsp;</p><p>&nbsp;</p><p>☑️ المواعيد من 9: 5 مساءاً في الشتاء&nbsp;</p><p>ومن 10: 6 مساءاً في الصيف كل يوم ماعدا الجمعه راحة اسبوعيه&nbsp;</p><p>☑️ مكان العمل : مدينة السلام&nbsp;</p><p>&nbsp;</p>

تعلن شركه هوم اند مور للمفروشات عن حاجتها لعمال مخازن:<br><br>التقديم متاح للذكور فقط <br><br>الراتب / بدايه من 7000 الي 10000 بالاضافه الي بدل مواصلات<br> حافز من 1000 الي 3000 بعد مرور ٣ شهور مع امكانيه صرف حافز استثنائي بعد اول شهر.<br>ساعات العمل 9 ساعات.<br> اجازه اسبوعيه يوم.<br>تأمينات اجتماعيه.<br>اجازات سنوية.<br><br>ملخص المهام الوظيفية<br>استلام البضاعة من الموردين وفرزها وتكويدها<br>تخزين البضاعة في المخازن مع تنسيقها حسب الصنف والكمية<br>مساعدة فريق المبيعات في تعويض النواقص داخل الفرع<br><br> متطلبات الوظيفة<br>المؤهل / غير مشترط<br>يجيد القراءة والكتابة&nbsp;<br>التقديم متاح لساكني منطقة الشيخ زايد و6 اكتوبر وما يجاورهم

About the Role As a Sustainability Social Worker, you will maintain a strong field presence and engage directly with farmers, workers, schools, and local communities to support responsible sourcing and social sustainability initiatives. Key Responsibilities:Support child labour monitoring, prevention, and remediation activities. Raise awareness of Hello ofi and available grievance mechanisms within communities. Monitor labour compliance requirements, including age verification procedures. Conduct field visits and engage key stakeholders across farming communities. Collect household and beneficiary data to support program implementation and reporting. Identify and escalate social risks, worker welfare concerns, child labour cases, and non-compliance findings through established channels. Foster trust and collaboration with farmers, workers, schools, and community members. What We're Looking For:Bachelor's degree in Social Work, Sociology, or a related field.3 to 5 years of experience in community work, social work, worker engagement, rural development, child protection, NGO programming or field-based social sustainability work. Experience working with rural communities, agricultural workers, schools, vulnerable households, women, seasonal workers or factory/processing workers. Experience handling sensitive social issues. Ability to build relationships and work effectively with diverse stakeholders. Strong observation, reporting, and problem-solving capabilities. Willingness to travel extensively within Beni Suef and surrounding communities. Good understanding of confidentiality, safeguarding and child protection principles. Practical field-monitoring, documentation and reporting skills & ability to collect accurate data and maintain organized records. Sufficient English for basic reporting, email communication and use of standard templates.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Egypt Education Platform is looking for a compassionate and skilled Social Worker for the Primary Stage to join Madinaty Integrated Language School .<br> The successful candidate will support the emotional and social development of our primary students, working closely with teachers, parents, and the wider school community.<br> Key Responsibilities: Offer individual and group counseling sessions for primary students to address emotional, social, and behavioral challenges.<br> Conduct assessments and develop intervention plans tailored to the needs of young learners.<br> Collaborate with educators and staff to foster a positive and nurturing school environment.<br> Engage and communicate effectively with parents and caregivers to support students’ well-being.<br> Connect families with relevant community resources and support services.<br> Deliver training and awareness sessions for staff focused on child development and mental health.<br> Maintain accurate documentation and case records in compliance with confidentiality standards.<br> Participate in school meetings and contribute to policy development related to student welfare.<br> -Tuition Discount for Dependents -Medical Insurance for Self -Transportation upon availability (Meeting Points).<br> Bachelor’s degree in Social Work, Psychology, or a related field; Master’s degree preferred.<br> Experience working with children in primary education, ideally 2-4 years.<br> Strong knowledge of child development, early childhood mental health, and family dynamics.<br> Excellent communication and interpersonal skills tailored to young children and their families.<br> Ability to collaborate effectively within a multidisciplinary team.<br> Relevant licensure or certifications in social work are a plus.<br> The ideal candidate is committed to fostering a supportive environment for young learners.<br> Background checks and professional references will be required as part of the hiring process.<br></span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Egypt Education Platform is looking for a compassionate and skilled <strong>Social Worker for the Primary Stage</strong> to join <strong>Madinaty Integrated Language School</strong>.</p> <p><strong>Key Responsibilities:</strong></p> <ul> <li>Offer individual and group counseling sessions for primary students to address emotional, social, and behavioral challenges.</li> <li>Conduct assessments and develop intervention plans tailored to the needs of young learners.</li> <li>Collaborate with educators and staff to foster a positive and nurturing school environment.</li> <li>Engage and communicate effectively with parents and caregivers to support students well-being.</li> <li>Connect families with relevant community resources and support services.</li> <li>Deliver training and awareness sessions for staff focused on child development and mental health.</li> <li>Maintain accurate documentation and case records in compliance with confidentiality standards.</li> <li>Participate in school meetings and contribute to policy development related to student welfare.</li> </ul> <p>The ideal candidate is committed to fostering a supportive environment for young learners. Background checks and professional references will be required as part of the hiring process.</p> <p>-Tuition Discount for Dependents</p> <p>-Medical Insurance for Self</p> <p>-Transportation upon availability (Meeting Points).</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p></p><ul> <li>Bachelor s degree in Social Work, Psychology, or a related field; Master s degree preferred.</li> <li>Experience working with children in primary education, ideally 2-4 years.</li> <li>Strong knowledge of child development, early childhood mental health, and family dynamics.</li> <li>Excellent communication and interpersonal skills tailored to young children and their families.</li> <li>Ability to collaborate effectively within a multidisciplinary team.</li> <li>Relevant licensure or certifications in social work are a plus.</li> </ul><p></p><p></p></section>

<ul><li><p>We Are Hiring | Social Media Specialist</p></li><li><p></p></li><li><p>Responsibilities</p></li></ul><ul><li><p>- Assist in developing and executing organic and paid social media plans aligned with marketing objectives.</p></li><li><p>- Create and manage monthly content calendars.</p></li><li><p>- Coordinate with content creators and designers to produce engaging social media content.</p></li><li><p>- Support content creation across different formats, including posts, reels, stories, and videos.</p></li><li><p>- Monitor social media performance and prepare regular reports on key metrics.</p></li><li><p>- Conduct competitor analysis and stay updated with social media trends.</p></li><li><p>- Engage with online communities and support brand presence across social platforms.</p></li><li><p>- Collaborate with content writers, designers, media buyers, and other team members to achieve campaign goals.</p></li></ul><p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Position Snapshot</p><p>Location: Cairo, Egypt Company: Nestl Business Services Full-time</p><p>Department: Integrated Marketing Services</p><p>Position Summary</p><p>Joining Nestl means you are joining the largest food and Beverage Company in the world. At our very core, we are a human environment passionate people driven by the purpose of enhancing the quality of life and contributing to a healthier future.</p><p>Monitoring of digital and social media channels, collecting, structuring, and analyzing data from multiple sources to support Brands and Functions with reputation management, social insights and content marketing.</p><p>A day in the life of...</p><p>Ensure all relevant data is processed, labelled/tagged, and structured accurately in corresponding digital and media analytics tool</p><p>Omnichannel analysis to deliver data-driven conclusions in reports/ dashboards/ presentations to address business questions, including but not limited to social brand equity report, owned digital and social channels measurement, analysis of marketing campaign performance, analysis and insight on brand ecosystem and crisis listening.</p><p>Support with ad-hoc business requests including but not limited to data pulls, data structuring and analysis.</p><p>Crisis listening to identify potential reputational risks and timely alerting respective Functions/Brands to help prevent issue escalation, provide support in issue management</p><p>Updating Standard Routines based on assignment</p><p>Work with cross-functional teams on the day-to-day execution of analytics projects and initiatives</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>University Degree (e.g. marketing, business studies, communications, journalism, media studies, psychology)</p><p>Solid understanding of how Social Media platforms work (Twitter, Facebook, LinkedIn, Instagram, YouTube, TikTok etc.)</p><p>Understanding of key functionality of social media listening tools (Social Studio, Socialbakers, Sprinklr, TalkWalker, Google Ananlytics or similar)</p><p>Ability to work with large volumes of data coming from different sources; basic understanding of data types and structure</p><p>Excel knowledge (able to organize tables, build simple charts, sorting, filtering, conditional formatting etc.)</p><p>Basic data visualization and presentation skills</p><p>Confident user of MS Word, PowerPoint</p><p>Experience working with analytical tasks (work-related or academical) a plus</p><p>Knowledge of English (advanced level) + additional language as per the project requirements</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Social Media Manager &amp; Digital Marketing Specialist (Music &amp; Entertainment)</b></p><p><br></p><p><b>Laroussi Music is looking for a highly skilled, technical, and creative Social Media Manager with a minimum of 5 years of experience in digital marketing and social media management.</b></p><p><br></p><p><b>This is not a content posting role. We are looking for a strategic marketing professional who can build, execute, and optimize digital campaigns for an international recording artist, combining creative storytelling with performance marketing to grow audiences, increase engagement, drive music streams, and maximize brand partnerships.</b></p><p><br></p><p><b>Key Responsibilities</b></p><p><br></p><ul><li><b>Develop and execute a comprehensive social media strategy across Instagram, TikTok, YouTube, Facebook, and emerging platforms.</b></li><li><b>Create and manage monthly and quarterly content calendars aligned with music releases, performances, and marketing campaigns.</b></li><li><b>Produce, film, edit, and publish high-quality video content optimized for each platform.</b></li><li><b>Write engaging captions, taglines, and marketing copy in English that reflects the artist’s brand and voice.</b></li><li><b>Plan, launch, manage, and optimize paid advertising campaigns using Meta Ads Manager, TikTok Ads Manager, and Google/YouTube Ads.</b></li><li><b>Analyze campaign performance using key metrics including CPM, CPC, CTR, CPA, ROAS, engagement rate, audience retention, watch time, and conversion data.</b></li><li><b>Conduct A/B testing and optimize creatives, audiences, and campaign performance.</b></li><li><b>Monitor trends, platform updates, and emerging technologies to keep the artist ahead of the competition.</b></li><li><b>Deliver monthly performance reports with strategic recommendations for continuous growth.</b></li></ul><p><br></p><p><b>Requirements</b></p><p><br></p><ul><li><b>Minimum 5 years of professional experience in social media management and digital marketing.</b></li><li><b>Must be fluent in English (spoken and written).</b></li><li><b>Previous experience working with recording artists, musicians, entertainment companies, talent agencies, or music labels is required.</b></li><li><b>Advanced knowledge of Meta Business Suite, Meta Ads Manager, TikTok Ads Manager, Google Ads, YouTube Studio, and Google Analytics.</b></li><li><b>Strong understanding of audience targeting, pixel implementation, retargeting, conversion tracking, A/B testing, and campaign optimization.</b></li><li><b>Professional video production and editing skills using Adobe Premiere Pro, DaVinci Resolve, Final Cut Pro, or CapCut.</b></li><li><b>Experience with Canva or Adobe Creative Suite.</b></li><li><b>Proven ability to grow social media accounts through both organic content and paid advertising.</b></li><li><b>Strong analytical mindset with excellent project management and organizational skills.</b></li></ul><p><br></p><p><b>Applicants must submit their CV, portfolio, and examples of successful social media campaigns and paid advertising projects, preferably within the music or entertainment industry.</b></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Must speak English</p></div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Project Name: Women and Girls Sanad Safe Spaces Location: Giza Contract Type: Full Time Number of Vacancies: Three</p><p>During conflicts, natural disasters, and public health emergencies, the reproductive health and protection needs of women and girls are often overlooked, despite the severe and life-threatening consequences. Pregnant women may face fatal complications due to the lack of access to safe delivery and emergency obstetric care. Women and girls can lose access to family planning services, increasing the risk of unintended pregnancies in unsafe conditions. Crises also heighten vulnerability to gender-based violence (GBV), exploitation, and harmful coping mechanisms. The Women and Girls Safe Spaces (WGSS) Programme responds rapidly during emergencies to ensure that women and girls have continued access to essential reproductive health and protection services. The programme supports affected communities throughout the emergency, recovery, and reconstruction phases by providing integrated GBV prevention and response services, psychosocial support, and access to sexual and reproductive health (SRH) care. Sanad Safe Spaces deploy trained personnel and community-based interventions to ensure that women and girls receive survivor-centered, confidential, and dignified support during times of crisis. Through coordination with humanitarian actors and government partners, the programme contributes to strengthening protection systems and referral pathways for vulnerable populations.</p><p>Egypt currently hosts approximately 480,000 registered refugees and asylum seekers from over 62 countries, representing a significant increase compared to previous years due to ongoing conflicts across the region. Most refugees reside in urban settings across major Egyptian cities, with a substantial number of recent arrivals coming from Sudan following the outbreak of conflict in April 2023. The crisis in Sudan has led to a sharp increase in humanitarian needs, particularly among women and girls who face heightened risks of violence, displacement, psychological distress, and limited access to healthcare and protection services. In response to these growing needs, the WGSS Programme continues to provide life-saving and comprehensive GBV and reproductive health services for refugee women and girls in Egypt, regardless of nationality or legal status.</p><p>Etijah currently manages 13 Women and Girls Safe Spaces across seven governorates (Giza, Qaliubiya, Sharqeya, Damietta, Aswan, Alexandria, and Cairo) funded by UNFPA in partnership with the Ministry of Youth and Sports. These Safe Spaces provide secure and supportive environments where women and girls can access integrated services, build social connections, and strengthen their resilience. The programme adopts a survivor-centered and multisectoral approach that includes:</p><ul><li>GBV case management and safe referrals to specialized services</li><li>Psychosocial support and mental health interventions</li><li>Sexual and reproductive health awareness and referrals</li><li>Distribution of dignity kits and menstrual hygiene products</li><li>Community outreach and awareness-raising sessions on GBV and reproductive health</li><li>Livelihood and social empowerment activities for women and girls</li><li>Cash assistance support for women at risk and survivors of violence</li></ul><p>To promote healing, self-expression, and psychosocial wellbeing, the programme also utilizes creative and community-based approaches such as theatre, storytelling, music therapy, and art therapy. These activities create safe opportunities for women and girls to discuss sensitive issues, rebuild confidence, and strengthen community support networks. The programme additionally organizes community mobilization and awareness events in collaboration with UN agencies, local authorities, and humanitarian partners to strengthen access to information and services for refugee and vulnerable communities.</p><p>Duties and Responsibilities</p><ul><li>Conducting best interest assessment interviews and draft relevant reports to assess the GBV survival s needs.</li><li>Making referrals to and coordinating with partner organizations; responsible for keeping a track of all referrals sent and the feedback received.</li><li>Following up and monitoring on individual cases of refugee s women at risk.</li><li>Ensuring Case Management is implemented and in-the line with donor requirements and guidelines.</li><li>Support the project team in developing the project activities and the monthly plan for safe space activities</li><li>Outreach the target group through different activities and responsible for registration of the SS activities depending on the cases need and plan</li><li>Develop monthly reports on case load, reflecting the progress in the project implementation, highlight success cases and document challenges encountered during the implementation of activities.</li><li>Ensure that the activities are implemented in a full respect to GBV survivals</li><li>Facilitate, when necessary, orientation sessions, workshops, follow up visits and other activities for the project;</li><li>Co-facilitate different psychosocial support sessions and awareness sessions for the targets groups with other Psychosocial Activities team members.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Educational Background: Psychology, Sociology, Development, Political Science, related studies or relevant work experience.</li><li>Essential: Minimum 2 years of previous relevant experience in working with GBV survivals in general and refugees in particular.</li><li>Excellent drafting, interpersonal, interviewing and communication skills</li><li>Demonstrated ability to work with highly vulnerable groups</li><li>Awareness about the security context and political situation in Egypt for refugees</li><li>Able to work effectively within a team and/or individually</li><li>This is a field job, candidate must be willing to work in the field effectively</li><li>Well organized with strong time-management skills</li><li>Ability to work under pressure</li><li>Desirable: Previous experience working with NGOs and in refugee-related contexts.</li></ul><p></p></section>

<p>&nbsp;Media Specialist / Digital Marketing Specialist with experience in managing social media accounts and paid advertising campaigns.</p><p>&nbsp;</p><p>We are looking for a multitasker who is organized, fast, and able to manage multiple client accounts at the same time, with the ability to develop content and campaign strategies aimed at increasing sales and reaching the right target customers.</p><p>&nbsp;</p><p><strong>Responsibilities</strong>:</p><p>&nbsp;</p><p>- Manage client accounts on Facebook, Instagram, TikTok, and LinkedIn.</p><p>- Prepare monthly content plans and write captions, post ideas, and Reels concepts.</p><p>- Manage paid campaigns on Meta Ads; knowledge of TikTok Ads and Google Ads is a plus.</p><p>- Define target audiences and optimize campaigns to generate sales, leads, messages, or website visits.</p><p>- Monitor performance, analyze results, and prepare regular reports.</p><p>- Coordinate with the design and video editing teams to execute content and campaigns.</p><p>&nbsp;</p><p><strong>Requirements</strong>:</p><p>&nbsp;</p><p>- Previous experience in social media or digital marketing, preferably within an advertising agency.</p><p>- Practical experience with Meta Ads Manager.</p><p>- Ability to manage multiple accounts at the same time.</p><p>- Good marketing copywriting skills.</p><p>- Good understanding of analytics and KPIs such as Reach, Engagement, Leads, CTR, CPC, CPA, and ROAS.</p><p>- Commitment to deadlines and ability to work under pressure.</p><p>&nbsp;</p><p>Candidates are preferred to send samples of previously managed accounts or campaigns.</p><p>&nbsp;</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><em><strong>This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.</strong></em></p><br><p>Our client is a seasonal lodge dedicated to delivering exceptional guest experiences while growing brand awareness and increasing direct bookings through digital marketing. As the business continues to expand its online presence, they are seeking a <strong>Social Media Content Creator</strong> to produce engaging content that showcases the lodge experience and strengthens the brand across digital platforms.</p><br>Role Overview<p>The <strong>Social Media Content Creator</strong> will be responsible for creating, editing, and publishing engaging short-form video and visual content across the lodge's social media and digital channels. The <strong>Social Media Content Creator</strong> will manage content planning, maintain a consistent publishing schedule, and collaborate with leadership to ensure all content aligns with the brand's voice, seasonal priorities, and marketing initiatives. This role is ideal for someone who enjoys visual storytelling, content creation, and producing high-quality social media content in a creative, execution-focused environment.</p><br>Location<p><strong>Fully Remote (Work from Home) | </strong>9:00 AM - 5:00 PM EST</p><br>Key ResponsibilitiesContent Creation &amp; Execution<ul><li><p>Produce short-form videos and visual content that showcase the lodge experience, amenities, and surrounding environment.</p><br></li><li><p>Edit and optimize content for platform-native formats, including Instagram Reels, YouTube Shorts, and Facebook posts.</p><br></li><li><p>Write engaging captions that align with the brand voice and guest expectations.</p><br></li><li><p>Prepare content for both social media platforms and website placements.</p><br></li></ul>Content Planning &amp; Publishing<ul><li><p>Maintain a structured content calendar aligned with seasonal promotions and marketing priorities.</p><br></li><li><p>Ensure consistent publishing across all digital channels.</p><br></li><li><p>Adjust content output based on campaign objectives and seasonal business needs.</p><br></li><li><p>Coordinate content delivery to support ongoing marketing initiatives.</p><br></li></ul>Brand Collaboration<ul><li><p>Collaborate closely with leadership to align content themes with business objectives.</p><br></li><li><p>Follow established brand guidelines while contributing creative ideas.</p><br></li><li><p>Ensure all content is authentic, polished, and consistent with the lodge's positioning.</p><br></li><li><p>Continuously identify opportunities to improve content quality and engagement.</p><br></li></ul>QualificationsExperience<ul><li><p>Proven experience creating content for social media platforms.</p><br></li><li><p>Hands-on experience producing and editing short-form video content.</p><br></li><li><p>Experience developing visual storytelling content for brands or businesses.</p><br></li><li><p>Experience managing content calendars and maintaining consistent publishing schedules is preferred.</p><br></li></ul>Skills<ul><li><p>Proficiency with video editing and content creation tools.</p><br></li><li><p>Strong written communication skills for captions and social media copy.</p><br></li><li><p>Strong visual storytelling and creative content development skills.</p><br></li><li><p>Ability to manage multiple content projects while meeting deadlines.</p><br></li><li><p>Strong understanding of Instagram, YouTube Shorts, Facebook, and other social media platforms.</p><br></li><li><p>Excellent organizational skills and attention to detail.</p><br></li><li><p>Ability to work independently while collaborating effectively with leadership.</p><br></li><li><p>Strong understanding of brand consistency and content quality.</p><br></li></ul>What Success Looks Like<ul><li><p>A reliable and consistent content engine supports the company's marketing efforts throughout the year.</p><br></li><li><p>Brand presence remains visually consistent across all digital platforms.</p><br></li><li><p>Content aligns closely with seasonal campaigns and business priorities.</p><br></li><li><p>Leadership spends less time managing content production due to efficient execution.</p><br></li><li><p>High-quality content strengthens brand awareness and guest engagement.</p><br></li></ul>Opportunity<p>This is an exciting opportunity to play a key role in shaping the public-facing brand of a growing hospitality business. As the <strong>Social Media Content Creator</strong>, you'll work directly with leadership, bring the lodge experience to life through engaging visual content, and contribute to the company's long-term marketing success.</p><br><strong><u>Application Process:</u></strong>To be considered for this role these steps need to be followed:<ul><li><p>Fill in the application form</p><br></li><li><p>Record a video showcasing your skill sets</p><br></li></ul> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client s time zone.</p><p>The Social Media &amp; Content Specialist will be responsible for managing the company s social media presence, creating and repurposing content, increasing organic engagement, growing brand awareness, and supporting content strategy initiatives across multiple platforms. The Social Media &amp; Content Specialist will own day-to-day social media execution while contributing creative ideas, editing content, monitoring performance, and helping build meaningful connections with local audiences. This role is ideal for a creative and organized content professional who enjoys storytelling, audience engagement, and helping brands grow organically through compelling content.</p><p>Location Fully Remote | 9:00 AM - 5:00 PM EST</p><p>Key Responsibilities</p><p>Social Media Management</p><ul><li>Manage day-to-day activity across Instagram , Facebook , LinkedIn , and other relevant social platforms.</li><li>Maintain a consistent posting schedule aligned with company objectives.</li><li>Monitor comments, direct messages, and engagement opportunities.</li><li>Ensure brand consistency across all social media channels.</li><li>Support ongoing audience engagement and platform growth efforts.</li></ul><p>Content Creation &amp; Repurposing</p><ul><li>Edit and repurpose existing photos, videos, project updates, and company content.</li><li>Create engaging social media posts, reels, stories, and short-form video content.</li><li>Develop content that feels authentic and aligns with brand messaging.</li><li>Create content that encourages audience engagement and trust.</li><li>Adapt content formats for multiple social platforms and audiences.</li></ul><p>Organic Growth &amp; Community Engagement</p><ul><li>Implement strategies that increase followers, engagement, and brand visibility.</li><li>Engage with industry-related accounts, local businesses, and potential customers.</li><li>Build awareness through community interaction and strategic networking.</li><li>Identify opportunities to strengthen the company s online presence.</li><li>Foster meaningful engagement with target audiences.</li></ul><p>Content Planning &amp; Strategy</p><ul><li>Maintain and manage a content calendar.</li><li>Identify content opportunities based on projects, company updates, and ongoing activities.</li><li>Support content planning aligned with marketing objectives.</li><li>Track content performance and recommend improvements.</li><li>Contribute creative ideas to improve content effectiveness and engagement.</li></ul><p>Reporting &amp; Analytics</p><ul><li>Monitor social media performance across platforms.</li><li>Provide recurring reporting on follower growth, engagement, reach, and content performance.</li><li>Analyze performance trends and identify optimization opportunities.</li><li>Recommend content improvements based on engagement metrics and audience behavior.</li><li>Support data-driven decision-making for social media initiatives.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>2+ years of experience managing social media accounts for businesses.</li><li>Experience creating and editing short-form video content.</li><li>Experience developing content for business social media channels.</li><li>Experience managing multiple social media platforms simultaneously.</li><li>Portfolio demonstrating social media growth and content creation results.</li><li>Experience supporting audience engagement and organic growth initiatives.</li><li>Experience tracking and analyzing social media performance metrics.</li><li>Strong copywriting and storytelling abilities.</li><li>Proficiency with Canva , CapCut , Adobe Creative Suite , or similar content creation tools.</li><li>Strong understanding of social media best practices and platform algorithms.</li><li>Strong content creation and content repurposing capabilities.</li><li>Ability to create engaging short-form content across multiple formats.</li><li>Ability to manage multiple social media channels simultaneously.</li><li>Strong attention to detail and content quality.</li><li>Highly organized and deadline-oriented.</li><li>Creative mindset with the ability to generate content ideas independently.</li><li>Ability to analyze performance data and recommend improvements.</li><li>Passion for building brands through content and community engagement.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><em><strong>This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.</strong></em></p><br><p>Our client is a rapidly growing SaaS company that provides AI-powered marketing technology and customer engagement solutions for businesses looking to scale their digital marketing efforts. Their platform helps marketing teams streamline campaign management, automate customer communications, analyze performance, and optimize lead generation across multiple digital channels.</p><br>Location<p><strong>Fully Remote | 9 AM – 5 PM EST</strong></p><br>Role Overview<p>The <strong>Social Media Community Manager</strong> will oversee the company's day-to-day social media presence across LinkedIn, X (Twitter), Facebook, Instagram, and other relevant platforms. This role focuses on community engagement, content publishing, brand consistency, and customer interaction rather than developing creative campaigns from scratch.</p><br><p>Working closely with the marketing team, the <strong>Social Media Community Manager</strong> will publish approved content, engage with audiences, support product launches and marketing campaigns, monitor conversations, and help position the company as a trusted voice within the B2B SaaS marketing space. This role is ideal for someone who enjoys building relationships, maintaining an active online presence, and supporting marketing initiatives through thoughtful community management.</p><br>Key ResponsibilitiesCommunity Management &amp; Audience Engagement<ul><li><p>Monitor and manage daily engagement across LinkedIn, X (Twitter), Facebook, Instagram, and other relevant social platforms.</p><br></li><li><p>Respond professionally to comments, direct messages, and customer inquiries.</p><br></li><li><p>Foster meaningful conversations with customers, prospects, marketing professionals, and industry partners.</p><br></li><li><p>Escalate product questions, support requests, or customer feedback to the appropriate internal teams.</p><br></li><li><p>Help build an engaged community around the company's products, educational content, and brand.</p><br></li></ul>Content Publishing &amp; Brand Consistency<ul><li><p>Schedule and publish approved content across all social media channels.</p><br></li><li><p>Review captions, links, hashtags, images, and formatting before publication.</p><br></li><li><p>Ensure all published content aligns with brand voice, messaging, and marketing objectives.</p><br></li><li><p>Repurpose existing blogs, webinars, case studies, customer stories, product announcements, and thought leadership content into social media posts.</p><br></li><li><p>Maintain a consistent publishing schedule across all platforms.</p><br></li></ul>Campaign &amp; Marketing Support<ul><li><p>Support integrated marketing campaigns, product launches, webinars, virtual events, and promotional initiatives.</p><br></li><li><p>Coordinate social media promotion for new product features, customer success stories, and company announcements.</p><br></li><li><p>Collaborate with the marketing team to maximize campaign reach and engagement.</p><br></li><li><p>Assist with employee advocacy and thought leadership initiatives.</p><br></li></ul>Social Listening &amp; Market Insights<ul><li><p>Monitor conversations related to digital marketing, SaaS, AI, automation, and customer engagement.</p><br></li><li><p>Track competitor activity and emerging industry trends.</p><br></li><li><p>Identify recurring customer questions, feature requests, and community feedback.</p><br></li><li><p>Share actionable insights with Marketing, Product Marketing, and Customer Success teams.</p><br></li></ul>Analytics &amp; Reporting<ul><li><p>Monitor engagement, audience growth, reach, and content performance.</p><br></li><li><p>Prepare recurring social media performance reports.</p><br></li><li><p>Identify opportunities to improve engagement, community participation, and overall social performance.</p><br></li><li><p>Support data-driven optimization of social media activities.</p><br></li></ul>QualificationsExperience<ul><li><p><strong>2–4 years</strong> of experience in social media community management.</p><br></li><li><p>Experience supporting B2B SaaS, marketing technology, software, or technology companies preferred.</p><br></li><li><p>Experience managing communities across LinkedIn, X (Twitter), Facebook, and Instagram.</p><br></li><li><p>Experience scheduling and publishing social media content.</p><br></li><li><p>Experience supporting integrated marketing campaigns.</p><br></li><li><p>Experience monitoring engagement metrics and social media performance.</p><br></li></ul>Skills<ul><li><p>Strong written English communication and copy-editing skills.</p><br></li><li><p>Strong understanding of B2B social media marketing and community engagement.</p><br></li><li><p>Experience using LinkedIn, X (Twitter), Facebook, and Instagram professionally.</p><br></li><li><p>Experience with <strong>Hootsuite</strong>, <strong>Sprout Social</strong>, <strong>Buffer</strong>, or similar social media management platforms.</p><br></li><li><p>Familiarity with <strong>Canva</strong> for basic content preparation and image resizing.</p><br></li><li><p>Strong attention to detail and commitment to brand consistency.</p><br></li><li><p>Excellent organizational and time management skills.</p><br></li><li><p>Ability to manage multiple priorities in a fast-paced marketing environment.</p><br></li><li><p>Strong interpersonal and relationship-building skills.</p><br></li><li><p>Analytical mindset with experience reviewing engagement and performance metrics.</p><br></li></ul>What Success Looks Like<ul><li><p>Social media channels maintain a consistent, professional, and engaging presence.</p><br></li><li><p>Community engagement increases through timely, meaningful interactions.</p><br></li><li><p>Marketing campaigns receive strong social support and audience participation.</p><br></li><li><p>Content is published accurately and on schedule with minimal errors.</p><br></li><li><p>Community feedback provides valuable insights that support marketing and product initiatives.</p><br></li><li><p>Brand awareness and customer engagement continue to grow across all social platforms.</p><br></li></ul>Opportunity<p>This is an opportunity to join a growing SaaS company where marketing and customer engagement are central to business growth. The <strong>Social Media Community Manager</strong> will work closely with the marketing team to strengthen the company's digital presence, build meaningful relationships with customers and prospects, and help amplify campaigns, product launches, and thought leadership initiatives. This role offers ownership, collaboration, and the opportunity to make a measurable impact on brand awareness and community growth.</p><br><strong><u>Application Process:</u></strong>To be considered for this role these steps need to be followed:<ul><li><p>Fill in the application form</p><br></li><li><p>Record a video showcasing your skill sets</p><br></li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><em><strong>This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.</strong></em></p><br><p>Our client, <strong>Makers Mindset</strong>, is a mission-driven organization focused on empowering founders and entrepreneurs through educational programs, grants, community initiatives, and thought leadership. As the organization continues to grow, they are seeking an <strong>Operations &amp; Social Media Assistant</strong> to support daily operations, content publishing, community engagement, grant administration, and AI-enabled workflows that keep the business running efficiently.</p><br>Role Overview<p>The <strong>Operations &amp; Social Media Assistant</strong> will be responsible for supporting the operational engine behind the organization by managing internal systems, coordinating grants, maintaining social media channels, creating marketing assets, supporting email marketing, and assisting with community engagement. The <strong>Operations &amp; Social Media Assistant</strong> will leverage AI tools to streamline research, drafting, reporting, and administrative workflows while collaborating closely with leadership to ensure operational excellence. This role is ideal for someone who is highly organized, proactive, tech-savvy, and enjoys balancing operations, content management, and social media execution in a fast-paced environment.</p><br>Location<p><strong>Fully Remote | 10:00 AM – 4:00 PM ET | Part-time</strong></p><br>Key ResponsibilitiesOperations &amp; Administrative Support<ul><li><p>Maintain internal organization systems, including Google Drive structure, SOPs, and naming conventions.</p><br></li><li><p>Keep project trackers current across multiple initiatives.</p><br></li><li><p>Coordinate calendar logistics and scheduling.</p><br></li><li><p>Research tools, vendors, and platforms to support business operations.</p><br></li><li><p>Provide ad hoc administrative support, including Accelerator program assistance.</p><br></li></ul>Grant Program Coordination<ul><li><p>Manage grant program updates within WordPress.</p><br></li><li><p>Promote grant opportunities through email marketing and social media.</p><br></li><li><p>Organize applications, screen eligibility, and follow up with applicants.</p><br></li><li><p>Coordinate grant timelines, deadlines, compliance, and reporting.</p><br></li><li><p>Analyze grant metrics and prepare reports using AI tools.</p><br></li></ul>Social Media Management<ul><li><p>Manage Instagram content scheduling, publishing, Stories, community engagement, and ManyChat automations.</p><br></li><li><p>Support LinkedIn content scheduling, engagement, and community management.</p><br></li><li><p>Assist with TikTok scheduling and publishing.</p><br></li><li><p>Monitor and report monthly social media analytics.</p><br></li><li><p>Maintain LNK.Bio and other social media resources.</p><br></li></ul>Design &amp; Content Support<ul><li><p>Create social media graphics using Canva.</p><br></li><li><p>Design marketing emails using Topol and distribute campaigns through Klaviyo.</p><br></li><li><p>Create hero images for guest articles.</p><br></li><li><p>Maintain visual brand consistency across all marketing materials.</p><br></li></ul>Email, Community &amp; Website Operations<ul><li><p>Respond to inbound emails using approved messaging.</p><br></li><li><p>Engage and moderate the WhatsApp community.</p><br></li><li><p>Create and manage UTM tracking links.</p><br></li><li><p>Update WordPress content, testimonials, and guest articles.</p><br></li><li><p>Coordinate guest article publishing and contributor logistics.</p><br></li></ul>AI-Enabled Workflow &amp; Process Improvement<ul><li><p>Use Claude and similar AI tools to research grants, vendors, and opportunities.</p><br></li><li><p>Generate first drafts of emails, captions, newsletters, reports, and social content.</p><br></li><li><p>Maintain and organize trackers and spreadsheets using AI-assisted workflows.</p><br></li><li><p>Summarize analytics and create monthly reports.</p><br></li><li><p>Continuously improve AI prompts and operational processes.</p><br></li></ul>QualificationsExperience<ul><li><p><strong>2+ years</strong> of experience in Operations, Executive Assistant, Social Media, Community Management, or a related role.</p><br></li><li><p>Experience supporting business operations and administrative workflows.</p><br></li><li><p>Experience managing social media platforms, particularly Instagram.</p><br></li><li><p>Experience with email marketing and content publishing.</p><br></li><li><p>Experience coordinating projects across multiple stakeholders.</p><br></li><li><p>Experience with grant research, nonprofit organizations, or founder communities is preferred.</p><br></li><li><p>Experience setting up automations using Zapier is preferred.</p><br></li></ul>Skills<ul><li><p>Strong proficiency with <strong>Google Workspace</strong>.</p><br></li><li><p>Hands-on experience using <strong>Claude</strong> or similar AI tools.</p><br></li><li><p>Experience creating content with <strong>Canva</strong>.</p><br></li><li><p>Experience designing email campaigns using <strong>Topol</strong> and <strong>Klaviyo</strong>.</p><br></li><li><p>Experience managing <strong>Instagram</strong>, <strong>LinkedIn</strong>, <strong>TikTok</strong>, and <strong>WhatsApp</strong> communities.</p><br></li><li><p>Experience with <strong>WordPress</strong> content management.</p><br></li><li><p>Familiarity with <strong>ManyChat</strong>, <strong>Calendly</strong>, <strong>DocuSign</strong>, <strong>LNK.Bio</strong>, and <strong>Rella</strong> is preferred.</p><br></li><li><p>Experience creating UTM tracking links.</p><br></li><li><p>Strong written communication and copywriting skills.</p><br></li><li><p>Excellent organizational and project management abilities.</p><br></li><li><p>Strong attention to detail and ability to manage recurring operational tasks.</p><br></li><li><p>Ability to quickly learn new platforms and technologies.</p><br></li><li><p>Strong problem-solving skills with a proactive mindset.</p><br></li></ul>What Success Looks Like<ul><li><p>Internal operations, trackers, and documentation remain organized and up to date.</p><br></li><li><p>Grant programs are successfully coordinated from launch through reporting and compliance.</p><br></li><li><p>Social media content is published consistently while engagement continues to grow.</p><br></li><li><p>Marketing emails, graphics, and website content maintain brand consistency and quality.</p><br></li><li><p>AI tools improve efficiency across research, reporting, documentation, and content creation.</p><br></li><li><p>Operational workflows continue to improve through proactive process optimization and effective cross-functional support.</p><br></li></ul>Opportunity<p>This is an exciting opportunity to become a key operational partner within a growing mission-driven organization. As the <strong>Operations &amp; Social Media Assistant</strong>, you'll work directly with leadership while supporting business operations, social media, grant administration, community engagement, and AI-enabled workflows that help the organization scale efficiently.</p><br><strong><u>Application Process:</u></strong>To be considered for this role these steps need to be followed:<ul><li><p>Fill in the application form</p><br></li><li><p>Record a video showcasing your skill sets</p><br></li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Social Media Video Editor today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Transform raw footage and briefs into ready-to-publish social media content based on reference materials and specific guidelines; Edit content to match the required pacing, visual style, and effects; Perform color correction and color grading to ensure a polished final look; Clean, mix, and optimize audio, including reusing or replacing soundtracks and refining voiceovers; Generate, review, and verify subtitles for accuracy and readability.<br> What you need to succeed in this role: Excellent English skills (at least C1 level); Strong portfolio of 10+ published and successful Instagram/TikTok videos is a must; Strong practical understanding of food and dishes; Highly adaptable and comfortable working in a fast-paced environment; Proactive, driven, and solution-oriented, with a strong sense of initiative; Flexible, reliable, organized, and detail-oriented; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 45 Mbps–download and 20 Mbps–upload).<br> Benefits: Fixed schedule: Monday–Friday, 9 AM - 6 PM GMT+2; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Video Editor who thrives on delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>WE CREATE, DESIGN AND BUILD AWARD WINNING WORLD-CLASS F&amp;B AND RETAIL BRANDS FOR OUR CLIENTS AND PARTNERS TGP International are a hospitality consultancy based in London and Dubai.<br> We team up with passionate brands, clients and entrepreneurs to make their long-term vision a reality through concept development, creative interior design, graphic design &amp; branding, franchising, advisory &amp; operational services and project management.<br> Some of our clients include: Dubai Expo 2020, Marriott, Hilton, Waldorf Astoria, Harrods, Sushi Samba, Adrift Burger Bar, Nakheel Malls, Selfridges, Time Out Market, Cop28, Neom and Al Mamlaka Social Dining.<br> Leaders within the hospitality and retail sector, TGP are renowned for listening carefully to client objectives to help develop successful and innovative concepts that enable businesses and operators to fulfil goals with creative and uncompromising management solutions.<br> Website: https://www.<br>tgpinternational.<br>com About the Role We work with brands and clients to deliver successful F&amp;B marketing campaigns with partners from developers, hotel groups and individual restaurants.<br> Our marketing services include marketing planning and strategy development, content creation, marketing implementation, social media management, advertising, reporting and analytics.<br> We require a Social Media Assistant to join our team to support social media content planning and management for client marketing projects.<br> Role Planning social media and scheduling across Instagram, FB, LinkedIn, TikTok, Snapchat Create monthly social media calendar for multiple clients Dual language copywriting in Arabic and English Developing in-house content such as Reels and Tiktoks Capturing content on site for low-res photoshoots Editing content using software such as CapCut, Canva or other editing platforms Suggest ways to build our community and help to encourage footfall/reservations Develop plans to increase following and engagement Building engagement &amp; visibility through community management Understanding of audience insight to inform campaigns and marketing activation Uphold company image and tone of voice across all media channels Writing photography briefs based on content requirements Supporting and overseeing photoshoots Develop aesthetic moodboards, cohesive grid look and feel, remaining on brand with a good eye for design and detail Write and create email campaigns in line with the strategy Build database via data collection initiatives, develop strategies to increase community and network Work with ops team to develop promotions and product innovation Circulate monthly promotions tracker and notifications to internal team Ensure all promotions are executed and delivered on time Keep marketing trackers and calendars up to date Attend and issue meeting minutes from weekly internal brand meetings Update website changes and menus when required Develop and maintain influencer contact lists and rate cards Negotiate and confirm influencer visits on behalf of brands Organise calendar invites and influencer/admin tasks Develop competitor analysis reports to support social media strategy Responsible for reporting and providing recommendations from insight Action additional tasks as required TGP International Employee Benefits: Five-Day Work Week: Standard Monday to Friday schedule.<br> Hybrid Work Arrangement: Three days in the office and two days working remotely.<br> Incentive Plan: Company incentive scheme offering up to 10%—5% for introductions and 5% for successful closures.<br> Annual Leave: 22 working days of paid annual leave, excluding weekends.<br> Remote Work Flexibility: One additional week per year to work remotely from your home country, which can be combined with up to two consecutive weeks of annual leave.<br> Coaching &amp; Mentoring: Structured professional development through a dedicated coaching and mentoring program.<br> Annual Company Gathering: A global team event bringing together employees from all offices.<br> Employee Recognition Program: Regular recognition initiatives celebrating outstanding performance and contributions.<br> 1+ years of experience in marketing and social media A relevant degree or equivalent experience Fluent in Arabic &amp; English Strong knowledge and interest in social media Experience using Instagram and TikTok and knowledge of Snapchat Knowledge of hospitality across the GCC Previous marketing hospitality experience (ideal but not essential) Experience creating content and managing/growing socials Passionate about hospitality, food, leisure, and lifestyle trends A self-starter and well-organised Excellent communicator, written and spoken Proven experience in digital marketing Experience working on B2C brands Software Canva Capcut or equivalent Microsoft Office Social Media Scheduler – Later, Buffer, Hootsuite</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph">Talent Acquisition <br> <p> <span> <span><span> <span> Lead end-to-end recruitment<br>across a diverse range of roles, encompassing sourcing, screening,<br>interviewing, and offer negotiation.<br> </span></span></span></span></p><p> <span> <span><span> <span> <span>Develop and maintain a robust talent pipeline<br>for critical and hard-to-fill positions, ensuring business continuity and<br>readiness. <br> </span></span></span></span></span></p><p> <span> <span><span> <span> Partner closely with<br>department heads and hiring managers to translate staffing needs into effective<br>recruitment strategies.<br> </span></span></span></span></p><p> <span> <span><span> <span> Ensure that all job<br>postings, sourcing activities, and interview processes adhere to company<br>standards, timelines, and compliance requirements.<br> </span></span></span></span></p><p> <span> <span><span> <span> Monitor and report on<br>talent acquisition performance through key metrics, including time-to-fill,<br>quality-of-hire, and pipeline health.<br> </span></span></span></span></p><p> <span> <span><span> <span> <span>Oversee structured candidate screening,<br>assessments, and selection processes to ensure a consistent and objective<br>evaluation methodology. <br> </span></span></span></span></span></p><p> <span> <span><span> <span> Champion an outstanding<br>candidate experience throughout the hiring lifecycle, reinforcing Orion's<br>employer brand at every touchpoint.<br> </span></span></span></span></p><p> <span> <span><span> <span> <span>Apply demonstrated expertise in recruiting for<br>technical roles, including Data &amp; Analytics Engineers, Data Scientists,<br>Supply Chain Digitization Engineers, and Automation Engineers. <br> </span></span></span></span></span></p><p> <span> <span><span> <span> <span>Administer Zoho Recruit as the organisation's<br>Applicant Tracking System (ATS), managing candidate pipelines, job posting<br>workflows, interview scheduling, and recruitment reporting. <br> </span></span></span></span></span></p><p> <span> <span><span> <span> Strengthen the employer<br>brand through strategic professional networking and a commitment to<br>best-in-class candidate engagement.<br> <span>Core HR Operations <br> </span></span></span></span></span></p><p> <span> <span><span> <span> Act as a trusted, impartial<br>resource for employee concerns, grievances, and conflict resolution,<br>consistently upholding a fair, respectful, and inclusive workplace environment.<br> </span></span></span></span></p><p> <span> <span><span> <span> <span>Develop, review, and implement HR policies and<br>procedures in full compliance with applicable labor laws and regulatory<br>requirements. <br> </span></span></span></span></span></p><p> <span> <span><span> <span> Manage structured<br>offboarding processes and conduct meaningful exit interviews to generate<br>actionable insights that inform and strengthen retention strategies.<br> </span></span></span></span></p><p> <span> <span><span> <span> Administer employee<br>benefits enquiries and requests through the HRIS, ensuring timely, accurate,<br>and professional service delivery.<br> </span></span></span></span></p><p> <span> <span><span> <span> Prepare and issue a range<br>of HR documentation, including salary letters, experience certificates, and<br>employee relations correspondence, as required.<br> <span>Culture &amp; Employee Engagement <br> </span></span></span></span></span></p><p> <span> <span><span> <span> Collaborate with senior<br>leadership to define, embed, and sustain the organisation's values, behaviors,<br>and desired cultural identity, ensuring alignment across all people practices<br>and business functions.<br> </span></span></span></span></p><p> <span> <span><span> <span> Champion and actively<br>contribute to internal culture and engagement initiatives, including the design<br>and delivery of company events and recognition programs.<br> </span></span></span></span></p><p> <span> <span><span> <span> Serve as an ambassador for<br>the Orion culture, modelling the behaviors and standards expected across the<br>Bachelor's degree in Human Resources, Business Administration, or a related field. <br> </span></span></span></span></p><div> <br> <br> <span> Requirements <p> <span> <span><span> <span> <span>Bachelor's degree in Human Resources, Business<br>Administration, or a related field. <br> </span></span></span></span></span></p><p> <span> <span><span> <span> 3u20135 years of progressive HR<br>experience, with a minimum of 2 years dedicated to technical recruitment across<br>Technology, IT, software development, or data and analytics domains.<br> </span></span></span></span></p><p> <span> <span><span> <span> <span>Demonstrated success in sourcing and hiring for<br>roles such as Data Engineers, Data Scientists, Software Developers, and IT<br>Consultants. <br> </span></span></span></span></span></p><p> <span> <span><span> <span> <span>Advanced sourcing capabilities utilizing<br>LinkedIn Recruiter, job boards, social media, and professional networks. <br> </span></span></span></span></span></p><p> <span> <span><span> <span> <span>Proficiency with Applicant Tracking Systems<br>(ATS) and recruitment analytics platforms; hands-on experience with Zoho<br>Recruit is an advantage. <br> </span></span></span></span></span></p><p> <span> <span><span> <span> Exceptional interpersonal,<br>communication, and negotiation skills.<br> </span></span></span></span></p><p> <span> <span><span> <span> Proven capacity to manage<br>multiple open requisitions concurrently within a fast-paced, high-growth<br>environment.<br> </span></span></span></span></p><p> <span> <span><span> <span> <span>Track record of measuring, analyzing, and<br>optimizing recruitment KPIs, including time-to-fill and quality-of-hire. <br> </span></span></span></span></span></p><p> <span> <span><span> <span> Solid understanding of<br>employment law, HR compliance, and best practices in candidate and employee<br>experience.<br> </span></span></span></span></p><p> <span> <span><span> <span> <span>Professional HR certifications and/or technical certifications are considered an asset. <br> </span></span></span></span></span></p><div> <br> <br>","Work_Experience":"4-5 years","</div></span></div></div></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>TITLE: </strong>Case Worker <br> <strong>TEAM/PROGRAMME: </strong>Refugees and Migrants <strong>LOCATION:</strong> Alexandria (Roving to Damietta) <br> <strong>GRADE</strong>: 6 <strong>CONTRACTLENGTH:</strong> Fixed Term (FTA) until Dec 2026. <br> <p><strong>CHILD SAFEGUARDING: (select only one)</strong></p><br> <p>Level 3: the post holder will have contact with children and/or young people <i><u>either</u></i>frequently (e.g. once a week or more) <u>or</u> intensively (e.g. four days in one month or more or overnight) because they work country programs; or are visiting country programs; or because they are responsible for implementing the police checking/vetting process staff.</p><br> <br> <p><strong>ROLE PURPOSE:</strong></p><br> <p>This position will be primarily responsible for conducting Best Interest Assessments (BIA), case management for African and Syrian children, along with facilitating psychosocial and information sessions.</p><br> <p>&nbsp;<strong>Projects Scope:</strong></p><br> <p>This project aims at providing protection and case management services for children in Alexandria. The project will directly support the children in their protection needs by establishing a tailored, timely, and integrated case management system in addition to supporting local communities to strengthen the community-based protection mechanisms through the Community Mentorship Program.</p><br> <br> <p><strong>SCOPE OF ROLE:</strong></p><br> <p><strong>Reportsto:</strong> Child Protection Officer</p><br> <p><strong>Staff directly reporting to this post: </strong>none</p><br> <br> <p><strong>KEY AREAS OF ACCOUNTABILITY:</strong></p><br> <p>· Conducting best interest assessment interviews and draft relevant reports to assess the children’s</p><br> <p>Needs.</p><br> <p>· Conducting Best Interest Determined (BID), when required.</p><br> <p>· Making referrals to and coordinating with partner organizations.</p><br> <p>· Following-up and monitoring on individual cases of unaccompanied minors and children at risk within the context of Alexandria</p><br> <p>· Ensuring Case Management is implemented in-line with Save the Children’s policies and procedures,</p><br> <p>and adhere to donor requirements and guidelines.</p><br> <p>· Support the project team in developing the project activities and the monthly plan for children.</p><br> <p>· Develop monthly reports on her/ his case load.</p><br> <p>· Ensure that the activities are implemented in a full respect to the child safeguarding polices of SCI.</p><br> <p>· Facilitate, when necessary, orientation sessions, workshops, follow up visits and other activities for the project;</p><br> <p>· Co-facilitate different psychosocial support sessions and awareness sessions for the children with other disciplines including the Psychosocial Activities team.</p><br> <p>· Supporting the program teams as deemed necessary.</p><br> <p><strong>In case of Emergency:</strong></p><br> <p>· Promote children's rights, contributing to their well-being and protection in times of emergencies, guided by humanitarian principles and code of conduct.</p><br> <p>· During emergencies, he/she should act in a way that facilitates SCI’s response to emergencies,</p><br> <p>giving priority to all assigned.</p><br> <p>· Be prepared to support SCI interventions in response to emergencies and show needed flexibility</p><br> <br> <p><strong>General:</strong></p><br> <p>· Demonstrate leadership in relation to Save the Children policies and practice with respect to safeguarding, code of conduct, health and safety, equal opportunities and other relevant policies and procedures.</p><br> <p>· Comply with Save the Children policies and practice with respect to safeguarding policy, code of conduct, health and safety, equal opportunities and other relevant policies and procedures.</p><br> <br> <p><strong>BEHAVIOURS (Values in Practice</strong>) <strong>Accountability:</strong></p><br> <p>· holds self-accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values</p><br> <p>· holds the team and partners accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved.</p><br> <p><strong>Ambition:</strong></p><br> <p>· sets ambitious and challenging goals for themselves and their team, takes responsibility for their own personal development and encourages their team to do the same.</p><br> <p>· widely shares their personal vision for Save the Children, engages and motivates others.</p><br> <p>· future orientated, thinks strategically and on a global scale.</p><br> <p><strong>Collaboration:</strong></p><br> <p>· builds and maintains effective relationships, with their team, colleagues, Members and external partners and supporters.</p><br> <p>· values diversity, sees it as a source of competitive strength.</p><br> <p>· approachable, good listener, easy to talk to.</p><br> <p><strong>Creativity:</strong></p><br> <p>· develops and encourages new and innovative solutions.</p><br> <p>· willing to take disciplined risks.</p><br> <p><strong>Integrity:</strong></p><br> <p>· honest, encourages openness and transparency; demonstrates highest levels of integrity</p><br> <br> <p><strong>QUALIFICATIONS</strong></p><br> <p>· Education: Psychology, Sociology, Development, Political Science, related studies or relevant work experience.;</p><br> <p>· 1 to 2 years of experience in the development/humanitarian field with a focus on child protection.</p><br> <br> <p><strong>EXPERIENCE AND SKILLS</strong></p><br> <p>· Excellent drafting, interpersonal, interviewing and communication skills</p><br> <p>· Proficiency in Arabic and English, written and spoken is a must.</p><br> <p>· Demonstrated ability to work with highly vulnerable groups.</p><br> <p>· Awareness about the security context and political situation in Egypt for refugees.</p><br> <p>· Able to work effectively within a team and/or individually.</p><br> <p>· This is a field job, candidate must be willing to work in the field effectively.</p><br> <p>· Well organized with strong time-management skills.</p><br> <p>· Ability to work under pressure.</p><br> <p>· Shares Save the Children’s vision and values.</p><br> <br> <p><strong>Additional job responsibilities</strong></p><br> <p>The duties and responsibilities as set out above are not exhaustive and the role holder may be required to carry out additional duties within reasonableness of their level of skills and experience.</p><br> <br> <strong>Equal Opportunities</strong> <br> <p>The role holder is required to carry out the duties in accordance with the SCI Equal Opportunities and</p><br> <p>Diversity policies and procedures.</p><br> <br> <p><strong>Child Safeguarding:</strong></p><br> <p>We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.</p><br> <br> <p><strong>Safeguarding our Staff:</strong></p><br> <p>The post holder is required to carry out the duties in accordance with the SCI anti-harassment policy</p><br> <br> <p><strong>Health and Safety</strong></p><br> <p>The role holder is required to carry out the duties in accordance with SCI Health and Safety policies and procedures.</p><br> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><strong>JOB DESCRIPTION&nbsp;</strong></span></span></p><br><span><strong>1</strong></span><span><span><strong>Job Title</strong></span></span><p><span>Head of Customer Care &amp; Social Care</span></p><br><br><span><span>Direct Supervisor</span></span><p><span>Head of Client Experience</span></p><br><br><span><strong>2</strong></span><span><strong>Job Purpose</strong></span><br><ul><li><p><span><span>Drive and champion a customer-centric complaint resolution standard across the Bank, ensuring superior service quality, NPS improvement, and regulatory compliance.</span></span></p><br></li><li><p><span><span>Own the customer resolution journey end-to-end, including root cause analysis, process improvement, and re-engineering initiatives.</span></span></p><br></li><li><p><span><span>Lead the transformation of the Customer Care Unit into a specialized, digital-first complaints function where 75–80% of complaints are resolved through AI, automation, and straight-through processing (STP).</span></span></p><br></li><li><p><span><span>Handle and resolve complex, unstructured complaints efficiently, enhancing customer satisfaction and brand reputation.</span></span></p><br></li><li><p><span><span>Inspire, lead, and develop the CCU team to embed a culture of accountability, innovation, and continuous improvement.</span></span></p><br></li></ul><br><span><strong>3</strong></span><span><span>Key Result Areas</span></span><br><p><span><span><strong><u>Customer Experience &amp; Complaint Resolution</u></strong></span></span></p><br><ul><li><span><span>Oversee complaint resolution, balancing operational efficiency, regulatory compliance, and customer satisfaction.</span></span></li><li><span><span>Drive digital-first handling where most complaints are resolved via AI/automation/self-service, reserving manual handling for complex cases.</span></span></li></ul><p><span><span><strong><u>Transformation &amp; Automation Leadership</u></strong></span></span></p><br><ul><li><span><span>Lead AI-led complaint triage, automation workflows, and STP processes.</span></span></li><li><span><span>Identify digital enhancements to reduce complaint recurrence, call volumes, and manual interventions.</span></span></li><li><span><span>Analyse complaint trends, root causes, CSAT, and NPS data to identify systemic issues and improvement opportunities.</span></span></li><li><span><span>Publish dashboards highlighting performance metrics, transformation impact, and proactive solutions.</span></span></li><li><span><span>Partner with business owners to reengineer processes, eliminate recurring complaints, and institutionalize best practices.</span></span></li><li><span><span>Ensure full compliance with regulatory standards, internal policies, and operational controls while embedding transformation initiatives.</span></span></li><li><span><span>Serve as communication lead for internal and external stakeholders, including regulators, vendors, and social media.</span></span></li><li><span><span>Monitor KPIs, SLAs, NPS, CSAT, and transformation milestones to ensure measurable improvement in complaint resolution efficiency and customer satisfaction.</span></span></li><li><span><span>Drive a culture of excellence where service standards are consistently exceeded, and transformation outcomes are visible and measurable.</span></span></li><li><span><span>Lead, coach, and develop the CCU team to adopt digital-first complaint handling, automation tools, and data-driven decision-making.</span></span></li><li><span><span>Promote a culture of ownership, innovation, and continuous improvement through trainings, huddles, and engagement initiatives.</span></span></li></ul><p><span><span><strong><u>Data-Driven Insights &amp; Continuous Improvement</u></strong></span></span></p><br><p><span><span><strong><u>Process Reengineering &amp; Governance</u></strong></span></span></p><br><p><span><span><strong><u>Stakeholder Engagement &amp; Communication</u></strong></span></span></p><br><p><span><span><strong><u>Service Excellence &amp; Performance Metrics</u></strong></span></span></p><br><p><span><span><strong><u>Team Leadership &amp; Capability Building</u></strong></span></span></p><br><br><span><strong>4</strong></span><span><span><strong>Operating Environment, Framework and Boundaries, Working Relationships</strong></span></span><br><ul><li><p><span><span>Operates within the Bank’s governance framework, regulatory obligations (including CPR standards), and internal complaint handling policies and procedures.</span></span></p><br></li><li><p><span><span>Ensures adherence to compliance, risk management, and operational control requirements while balancing customer advocacy.</span></span></p><br></li><li><p><span><span>Exercises decision-making authority within defined delegations and escalates matters beyond authority or with systemic/strategic implications.</span></span></p><br></li><li><p><span><span>Reports suspicious transactions, system lapses, or policy breaches promptly to the line manager and governance committees.</span></span></p><br></li></ul><br><br><span><strong>5</strong></span><span><span><strong>Problem Solving</strong></span></span><br><ul><li><p><span><span>Demonstrates ownership, proactive problem-solving, and a data-driven approach to resolving complex issues.</span></span></p><br></li><li><p><span><span>Liaises and coordinates across cross-functional teams to align stakeholders and ensure timely escalation.</span></span></p><br></li><li><p><span><span>Navigates complex problem scenarios, engaging senior management, regulators, and external partners as needed.</span></span></p><br></li><li><p><span><span>Strong troubleshooting skills to resolve difficult transactions and implement permanent solutions.</span></span></p><br></li><li><p><span><span>Communicates persuasively and empathetically, fostering trust while safeguarding the bank’s reputation</span></span></p><br></li></ul><br><span><strong>6</strong></span><span><span><strong>Decision Making Authority &amp; Responsibility</strong></span></span><br><ul><li><p><span><span>Financial Authority to execute discretionary waivers / reversals for customers justified by the investigations conducted for the respective complaints</span></span></p><br></li><li><p><span><span>Hiring of right resources, periodic capacity validation and assessment of training requirements</span></span></p><br></li><li><p><span><span>Authority to recommend process reviews, system changes and modifications across all related functions to improve TAT, technology changes and enhancements on processes and systems impacting the CCU and its performance, quality and customer satisfactions</span></span></p><br></li></ul><br><span><strong>7</strong></span><span><span><strong>Knowledge, Skills and Experience</strong></span></span><br><p><span><span><strong><u>Knowledge</u></strong></span></span></p><br><ul><li><p><span><span>Retail banking products, services, systems, and backend fulfilment processes, including trade finance terminologies.</span></span></p><br></li><li><p><span><span>Complaint management lifecycle, customer journey mapping, and regulatory frameworks (CPR).</span></span></p><br></li><li><p><span><span>Emerging technologies in AI, automation, sentiment analysis, and predictive complaint resolution.</span></span></p><br></li><li><p><span><span>Lean/Agile practices, process improvement, and change management methodologies.</span></span></p><br></li></ul><p><span><span><strong><u>Skills</u></strong></span></span></p><br><ul><li><span><span>Analytical ability to identify themes, gaps, and actionable insights from complaints, CSAT, and NPS data.</span></span></li><li><span><span>Design and implementation of automation workflows, digital-first complaint handling, and STP models.</span></span></li><li><span><span>Strong stakeholder management and influencing skills across business, technology, and regulatory teams.</span></span></li><li><span><span>Financial decision-making within delegated authority, balancing customer satisfaction and risk.</span></span></li></ul> </div>