وظائف مدير مطعم في مصر

<h2><strong>Job Description</strong></h2><ul><li><p>Handling Members directly (via email, WhatsApp and phone) and working on making their requests a reality.</p></li><li><p>The role of a Lifestyle Manager is mainly to work on our local Members’ requests both locally and internationally; and to handle requests of international Members visiting Egypt.</p></li><li><p>We provide recommendations, assistance and bookings on all lifestyle related aspects of our Members' lives.</p></li><li><p>Our Members’ requests cover anything and everything relating to their lifestyle, travel arrangements, booking restaurants, entertainment, sporting events, spas, beauty treatments, practical assistance, gifting service, event planning and much much more.</p></li><li><p>As a Lifestyle Manager you will be trained on a CRM program, to work as part of a global team, to provide world-class lifestyle service, and will develop a deeper understanding of the luxury markets around the world.</p></li></ul><p></p><p></p><p><strong>Requirements</strong></p><h2><strong>Job Requirements</strong></h2><ul><li><p>0-3 years experience<strong>&nbsp;in same role</strong></p></li><li><p>Fluency in spoken English and Arabic is a MUST - (Preferable graduates of international language schools)</p></li><li><p>Excellent written communication in English</p></li><li><p>Good presentation skills and working knowledge of MS Office - previous experience on CRM is a plus</p></li><li><p>University Graduate - preferably with background in PR, marketing, travel, social sciences, liberal arts.</p></li><li><p>Experience in hospitality (concierge, front desk, reservations, guest relations), high-end customer service, luxury retail, events and entertainment, PR and marketing is a plus</p></li><li><p>Ability to work independently while adhering very strictly to company rules &amp; regulations</p></li><li><p>Team player that can multitask, has an eye for detail, very much a people person and can work under pressure.</p></li><li><p>A basic understanding of luxury services and products is an advantage.</p></li><li><p>Lifestyle Managers work five days per week, with rotating shift based working hours. including weekends and all national/public holidays.</p></li></ul><p></p><p></p>

<p><h4>Position summary</h4> <p>Assist other departments when needed to ensure optimum service to guests. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Stand, sit, or walk for an extended period of time or for an entire work shift. Read and visually verify information in a variety of formats (e.g., small print). Enter and locate work-related information using computers and/or point of sale systems. Exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email). Engage guests in conversation regarding their stay, property services, and area attractions/offerings.</p> <p>Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs,</p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Company Description Swissotel Sharm El Sheikh All-Inclusive Collection resort offers an unforgettable vacation for its guests with a sense of luxury service nested with nature, with a wide range of accommodation types, from rooms, and suites featuring contemporary designs, including a unique side for adults. All this in the peaceful surroundings of beautiful gardens, swimming pools, magnificent landscapes, a wide variety of la carte restaurants, and particular spa services. Esteemed guests are welcome to relax and unwind in a quiet and elegant setting in the resort and enjoy a genuine experience of leisure, pleasure, and successful meetings. Join our motivated and vibrant Team and build your career with us.</p><p>Job Description</p><p>Key Responsibilities</p><ul><li>Overall Hotel Operations Lead and oversee daily operations across all hotel departments to ensure efficiency, consistency, and service excellence.</li><li>Ensure alignment of all operational activities with brand standards, values, and guest experience expectations.</li><li>Act as the primary operational point of contact in the absence of the General Manager.</li><li>Drive collaboration and communication between departments to deliver seamless guest journeys.</li><li>Food &amp; Beverage Operations Oversee all Food &amp; Beverage outlets, including restaurants, bars, in-room dining, events, and experiential dining concepts.</li><li>Partner closely with Culinary leadership to ensure menu execution, quality, creativity, and cost control.</li><li>Monitor F&amp;B performance, service standards, and guest satisfaction while driving revenue opportunities.</li><li>Rooms, Front Office &amp; Guest Experience Oversee Front Office, Housekeeping, and Guest Experience teams to ensure smooth arrivals, stays, and departures.</li><li>Ensure room readiness, cleanliness, and maintenance meet brand and quality standards.</li><li>Champion personalized service and experiential hospitality throughout the guest journey.</li><li>Engineering, Maintenance &amp; Security Oversee Engineering and Maintenance operations to ensure facilities, assets, and infrastructure are maintained to the highest standards.</li><li>Ensure preventative maintenance programs are in place and adhered to.</li><li>Oversee Security operations to ensure guest and team member safety, emergency preparedness, and compliance with local regulations.</li><li>Financial &amp; Commercial Performance Support the General Manager in managing departmental budgets, forecasts, and P&amp;L performance.</li><li>Monitor labor costs, operating expenses, and productivity across departments.</li><li>Identify opportunities to improve operational efficiency, revenue generation, and cost optimization.</li><li>Team Leadership &amp; People Development Ensure appropriate staffing levels, scheduling, and workforce planning.</li><li>Foster a positive, inclusive, and performance-driven culture aligned with Our Habitas values.</li><li>Support recruitment, onboarding, training, and development initiatives.</li><li>Health, Safety &amp; Compliance Ensure full compliance with local laws, health and safety regulations, food safety standards, and brand policies.</li><li>Maintain high standards of cleanliness, hygiene, sustainability, and environmental responsibility.</li><li>Conduct regular inspections, audits, and risk assessments.</li><li>Brand, Culture &amp; Sustainability Embed sustainability, wellness, and community engagement into daily operations.</li><li>Collaborate with Experience, Marketing, and Community teams on activations, events, and storytelling initiatives.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Strong multi-departmental hotel operations leadership.</li><li>Proven ability to manage diverse teams and complex operations.</li><li>Solid financial and commercial acumen.</li><li>Guest-centric mindset with high emotional intelligence.</li><li>Strong organizational, communication, and problem-solving skills.</li><li>Ability to thrive in a dynamic, experiential, and remote destination environment.</li><li>Minimum 7 10 years of progressive hotel operations experience, preferably in luxury, lifestyle, or resort hospitality.</li><li>Previous experience as an Operations Manager, Hotel Manager, or similar senior leadership role.</li><li>Strong background in Food &amp; Beverage combined with rooms and hotel operations exposure.</li><li>Fluent in English</li></ul><p></p></section>

<p>Assist in managing all food and beverage operations including restaurants, bars, room service, and catering functions. Supervise, train, and motivate food and beverage staff to deliver exceptional customer service. Ensure compliance with hygiene and safety regulations, maintain cleanliness and sanitation standards. Collaborate with the Food &amp; Beverage Manager to develop and implement operational policies, procedures, and budgets. Monitor inventory levels and control costs by minimizing waste and maximizing profitability. Handle customer complaints professionally and effectively to ensure positive guest experiences. Assist in planning and executing special events, promotions, and menus. Conduct regular staff meetings and training sessions to improve service quality and operational efficiency. Support the recruitment process and performance evaluations of food and beverage team members. Maintain good liaison with suppliers to ensure timely procurement of quality products.</p><p><strong>Desired Candidate Profile</strong></p><p>Proven experience in food and beverage management or related hospitality roles. Strong leadership and interpersonal skills. Excellent organizational and problem-solving abilities. Knowledge of food safety standards and regulations. Ability to work under pressure and handle multiple tasks. Good communication skills in the local language and preferably English. Flexibility to work shifts, including evenings, weekends, and holidays.</p>

Company Description We suggest you enter details here.<br>Role Description This is a full-time on-site role, located in Giza, for a HORECA Sales Account Manager with a background in the coffee house industry. The primary responsibilities include developing and executing sales strategies, identifying and securing new business opportunities, and building strong relationships with key accounts in the HORECA (hotels, restaurants, cafes) sector. The role involves conducting market analysis, meeting sales targets, managing a sales team, and ensuring customer satisfaction through exceptional service and support while collaborating with internal teams to achieve overall business goals.<br>Qualifications Proven expertise in managing and strategizing HORECA sales and business development within the coffee house industry. Strong client relationship management, customer service, and communication skills. Experience in market analysis, sales reporting, and achieving sales targets. Proficiency in planning, executing strategies, and commercial negotiation skills. Leadership and team management abilities with a focus on results and quality service. Proficiency in relevant sales tools and CRM platforms. Understanding of the coffee industry, trends, and consumer preferences is highly beneficial. Bachelor’s degree in business, Marketing, or a related field is preferred.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>About the opportunity<br><p><strong>Role Summary:&nbsp;</strong><br> <br> As an Account Manager at Talabat, you will be responsible for managing and growing<br> relationships with our restaurant and vendor partners. You will serve as the main point of<br> contact, helping them optimize their presence on our platform, grow their sales, and<br> ensure a high level of partner satisfaction.<br> <br> <strong>WHAT'S ON YOUR PLATE?</strong><br> <br> <strong>Partner Relationship Management:</strong></p><br><br><ul><li>Build and maintain strong, long-term relationships with existing restaurant and vendor partners.</li><li>Ensure high partner satisfaction and retention through proactive communication, support, and service excellence.</li><li>Serve as a trusted advisor, providing partners with insights that support their business growth on the platform.</li></ul><p><strong>Data-Driven Consulting:</strong></p><br><br><ul><li>Analyze sales, operational, and engagement data to identify areas for improvement in menu performance, pricing, promotions, and delivery logistics.</li><li>Share actionable recommendations based on performance metrics to drive revenue and efficiency.</li><li>Conduct regular business reviews to align on results, opportunities, and growth plans.</li></ul><p><strong>Account Growth &amp; Optimization:</strong></p><br><br><ul><li>Identify growth opportunities within the portfolio – upsell services, suggest cross-promotions, and improve partner performance.</li><li>Support partners in optimizing content (e.g., menu structure, images, delivery times) for better customer engagement and conversion.</li><li>Recommend and coordinate marketing campaigns and promotional offers to drive order volume.</li></ul><p><strong>Cross-Functional Collaboration:</strong></p><br><br><ul><li>Collaborate closely with internal teams such as Marketing, Logistics, and Operations to address partner needs and resolve issues promptly.</li><li>Ensure smooth onboarding, campaign execution, and issue resolution for assigned accounts.</li></ul><p><strong>Contract Management &amp; Compliance:</strong></p><br><br><ul><li>Negotiate and renew commercial agreements to ensure a fair and strategic partnership.</li><li>Ensure partners comply with service-level agreements and maintain operational standards, including delivery quality and availability.</li></ul><br>What you need to be successful<br><p><strong>WHAT DID WE ORDER?</strong></p><br><br><ul><li>Bachelor's degree in Business, Marketing, or a related field.</li><li>&nbsp;2+ years of experience in Account Management, Sales, or Partner Success (experience in food tech, FMCG, or e-commerce is a plus).</li><li>Strong analytical skills; comfortable working with data dashboards and Excel/Google Sheets to analyze performance and generate insights.</li><li>Excellent communication, negotiation, and interpersonal skills.</li><li>Customer-first mindset with a strong focus on delivering value to partners.</li><li>Self-starter with the ability to work independently in a fast-paced environment.</li></ul><br>Who we are<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br> <br><br> </div>

<p><h4>Position summary</h4> <p>Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well-being of guests. Complete work orders for maintenance repairs.</p> <p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</p> <p>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist</p><p></p>

<p><h4>Company description</h4> <p>Swissotel Sharm El Sheikh All-Inclusive Collection resort offers an unforgettable vacation for its guests with a sense of luxury service nested with nature, with a wide range of accommodation types, from rooms and suites featuring contemporary designs, including a unique side for adults.</p> <p>All this in the peaceful surroundings of beautiful gardens, swimming pools, magnificent landscapes, a wide variety of à la carte restaurants, and particular spa services. Esteemed guests are welcome to relax and unwind in a quiet and elegant setting in the resort and enjoy a genuine experience of leisure, pleasure, and successful meetings.</p> <p>Join our motivated and vibrant team and build your career with us.</p> <h4>Job description</h4> <h4>Key responsibilities</h4> <p><strong>Overall hotel operations</strong><br> Lead and oversee daily operations across all hotel departments to ensure efficiency, consistency, and service excellence.<br> Ensure alignment of all operational activities with brand standards, values, and guest experience expectations.<br> Act as the primary operational point of contact in the absence of the General Manager.<br> Drive collaboration and communication between departments to deliver seamless guest journeys.</p> <p><strong>Food & beverage operations</strong><br> Oversee all Food & Beverage outlets, including restaurants, bars, in-room dining, events, and experiential dining concepts.<br> Partner closely with Culinary leadership to ensure menu execution, quality, creativity, and cost control.<br> Monitor F&B performance, service standards, and guest satisfaction while driving revenue opportunities.</p> <p><strong>Rooms, front office & guest experience</strong><br> Oversee Front Office, Housekeeping, and Guest Experience teams to ensure smooth arrivals, stays, and departures.<br> Ensure room readiness, cleanliness, and maintenance meet brand and quality standards.<br> Champion personalized service and experiential hospitality throughout the guest journey.</p> <p><strong>Engineering, maintenance & security</strong><br> Oversee Engineering and Maintenance operations to ensure facilities, assets, and infrastructure are maintained to the highest standards.<br> Ensure preventative maintenance programs are in place and adhered to.<br> Oversee Security operations to ensure guest and team member safety, emergency preparedness, and compliance with local regulations.</p> <p><strong>Financial & commercial performance</strong><br> Support the General Manager in managing departmental budgets, forecasts, and P&L performance.<br> Monitor labor costs, operating expenses, and productivity across departments.<br> Identify opportunities to improve operational efficiency, revenue generation, and cost optimization.</p> <p><strong>Team leadership & people development</strong><br> Ensure appropriate staffing levels, scheduling, and workforce planning.<br> Foster a positive, inclusive, and performance-driven culture aligned with our Habitas values.<br> Support recruitment, onboarding, training, and development initiatives.</p> <p><strong>Health, safety & compliance</strong><br> Ensure full compliance with local laws, health and safety regulations, food safety standards, and brand policies.<br> Maintain high standards of cleanliness, hygiene, sustainability, and environmental responsibility.<br> Conduct regular inspections, audits, and risk assessments.</p> <p><strong>Brand, culture & sustainability</strong><br> Embed sustainability, wellness, and community engagement into daily operations.<br> Collaborate with Experience, Marketing, and Community teams on activations, events, and storytelling initiatives.</p> <h4>Key skills & competencies</h4> <ul> <li>Strong multi-departmental hotel operations leadership.</li> <li>Proven ability to manage diverse teams and complex operations.</li> <li>Solid financial and commercial acumen.</li> <li>Guest-centric mindset with high emotional intelligence.</li> <li>Strong organizational, communication, and problem-solving skills.</li> <li>Ability to thrive in a dynamic, experiential, and remote destination environment.</li> </ul> <h4>Qualifications</h4> <ul> <li>Minimum 7–10 years of progressive hotel operations experience, preferably in luxury, lifestyle, or resort hospitality.</li> <li>Previous experience as an Operations Manager, Hotel Manager, or similar senior leadership role.</li> <li>Strong background in Food & Beverage combined with rooms and hotel operations exposure.</li> <li>Fluent in English.</li> </ul></p><p></p>

<p><h4>Company description</h4> <p>Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.</p> <p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p> <p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p> <p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p> <p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p> <p>Hospitality is a work of heart, join us and become a Heartist®.</p> <h4>Job description</h4> <p>Control the food and beverage operations and ensure that the operations are conducted in the best manner according to the principles determined by Rixos Hotels Egypt management.</p> <p>Monitor the food and beverage operations in line with the procedures determined by the hotel management, set targets and communicate and ensure adoption of these targets. Communicate the Food and Beverage Manager’s decisions to subordinate employees and ensure implementation of these decisions in the best manner.</p> <p>Manage all business and functions of the F&B Department.</p> <p>Manage operations to ensure the highest quality delivery of food and beverage products and service.</p> <p>Control and analyse the below points:</p> <ul> <li>Sales and costs</li> <li>Display quality and service standards of F&B products</li> <li>Ensure proper use, protection and maintenance of departmental utensils and equipment</li> <li>Conduct activities to increase customer satisfaction and enhance service quality</li> <li>Consolidate business relationships between employees in the department</li> <li>Manage pre-interviews, recruitment, performance upgrades, leadership, disciplinary action and business follow-up</li> <li>Responsible for preparing training programmes for the F&B Department and the trainings of employees in his/her department</li> <li>Organise meetings to obtain data and achieve results</li> <li>Make plans with department managers in order to deliver successful organisations within the hotel</li> <li>Assist the Food and Beverage Manager in updating the below areas related to food and beverages according to the hotel’s policies and procedure: <ul> <li>Finance, standards, employees and trainings, outlets and recreation/entertainment</li> </ul> </li> <li>Conduct promotional activities to increase sales and conduct meetings for banquet organisations</li> <li>Ensure protection, maintenance and replacement of materials and utensils</li> <li>Research opportunities for professional self-development</li> <li>Monitor and prepare reports on the work schedules and performance assessments of subordinate supervisors and employees</li> <li>Implement and monitor employee-related decisions made during the management meetings</li> <li>Make effort and ensure others make effort to make the facility’s image understood, remembered and enhanced through top-notch services both inside and outside of the facility</li> <li>Responsible for supervisors and employees at all levels in the department</li> <li>Maintain good relationship with service or product suppliers</li> <li>Find solutions to employee issues and problems, continuously create an atmosphere of working in unity and collaboration, and inspire the spirit of teamwork</li> <li>Take part in the Food Safety Team and attend MR meetings</li> <li>Predict and assess that all activities and purchased equipment and belongings do not create harm to the environment; participate in all activities organized to protect biological diversity and share responsibilities; increase environmental knowledge and carry out necessary trainings</li> <li>Provide for minimum consumption of currently used materials and equipment (paper, printed out etc.)</li> <li>Implement necessary warnings and departmental trainings to save energy inside the facility; carry on implementing decisions taken for saving energy; predict effects of environment and efficiency of energy on purchased equipment</li> <li>Implement responsibilities to eliminate and collect waste properly, reduce environmental pollution and harmful effects to the environment, and lead staff accordingly</li> <li>Ensure safe handling, carrying, storing and use of chemicals in accordance with laws, controlling and reducing chemical contamination</li> <li>Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities</li> <li>Carry out all other duties assigned by managers and hotel management not specified in the job description</li> <li>Carry out all responsibilities related to protection from pandemic disease and action response implemented at the F&B facilities</li> </ul> <h4>Qualifications</h4> <ul> <li>Education: 4-year bachelor's degree</li> <li>Experience: At least 10 years’ experience in the industry</li> <li>Foreign language: Sufficient level of English to communicate effectively with guests and employees</li> <li>Courses and training: Requires comprehensive theoretical and practical background and attendance in courses and seminars in the related field</li> <li>Computer literacy: MS office applications</li> <li>Skills: Good command of legislation, laws and procedures related to the job and other departmental processes. Required to follow up changes, identify their impact on the department, and suggest suitable solutions. Expected to manage an important unit on a facility basis.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p>As an Account Manager at Talabat, you will be responsible for managing and growing relationships with our restaurant and vendor partners. You will serve as the main point of contact, helping them optimize their presence on our platform, grow their sales, and ensure a high level of partner satisfaction.</p><br><p><strong>WHAT’S ON YOUR PLATE:</strong></p><br><p><strong>Partner Relationship Management:</strong></p><br><ul><li><p>Build and maintain strong, long-term relationships with existing restaurant and vendor partners.</p><br></li><li><p>Ensure high partner satisfaction and retention through proactive communication, support, and service excellence.</p><br></li><li><p>Serve as a trusted advisor, providing partners with insights that support their business growth on the platform.</p><br></li></ul><p><strong>Data-Driven Consulting:</strong></p><br><ul><li><p>Analyze sales, operational, and engagement data to identify areas for improvement in menu performance, pricing, promotions, and delivery logistics.</p><br></li><li><p>Share actionable recommendations based on performance metrics to drive revenue and efficiency.</p><br></li><li><p>Conduct regular business reviews to align on results, opportunities, and growth plans.</p><br></li></ul><p><strong>Account Growth &amp; Optimization:</strong></p><br><ul><li><p>Identify growth opportunities within the portfolio – upsell services, suggest cross-promotions, and improve partner performance.</p><br></li><li><p>Support partners in optimizing content (e.g., menu structure, images, delivery times) for better customer engagement and conversion.</p><br></li><li><p>Recommend and coordinate marketing campaigns and promotional offers to drive order volume<strong>.</strong></p><br></li></ul><p><strong>Cross-Functional Collaboration:</strong></p><br><ul><li><p>Collaborate closely with internal teams such as Marketing, Logistics, and Operations to address partner needs and resolve issues promptly.</p><br></li><li><p>Ensure smooth onboarding, campaign execution, and issue resolution for assigned accounts.</p><br></li></ul><p><strong>Contract Management &amp; Compliance:</strong></p><br><ul><li><p>Negotiate and renew commercial agreements to ensure a fair and strategic partnership.</p><br></li><li><p>Ensure partners comply with service-level agreements and maintain operational standards, including delivery quality and availability.</p><br></li></ul><br>Qualifications<br><ul><li><p>Bachelor's degree in Business, Marketing, or a related field.</p><br></li><li><p>2+ years of experience in Account Management, Sales, or Partner Success (experience in food tech, FMCG, or e-commerce is a plus).</p><br></li><li><p>Strong analytical skills; comfortable working with data dashboards and Excel/Google Sheets to analyze performance and generate insights.</p><br></li><li><p>Excellent communication, negotiation, and interpersonal skills.</p><br></li><li><p>Customer-first mindset with a strong focus on delivering value to partners.</p><br></li><li><p>Residency in Alexandria <strong>is a must</strong></p><br></li><li><p>Self-starter with the ability to work independently in a fast-paced environment.</p><br></li></ul><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>About the opportunity<br><p>As an Account Manager at Talabat, you will be responsible for managing and growing relationships with our restaurant and vendor partners. You will serve as the main point of contact, helping them optimize their presence on our platform, grow their sales, and ensure a high level of partner satisfaction.</p><br><br><p><strong>WHAT’S ON YOUR PLATE:</strong></p><br><br><p><strong>Partner Relationship Management:</strong></p><br><br><ul><li><p>Build and maintain strong, long-term relationships with existing restaurant and vendor partners.</p><br><br></li><li><p>Ensure high partner satisfaction and retention through proactive communication, support, and service excellence.</p><br><br></li><li><p>Serve as a trusted advisor, providing partners with insights that support their business growth on the platform.</p><br><br></li></ul><p><strong>Data-Driven Consulting:</strong></p><br><br><ul><li><p>Analyze sales, operational, and engagement data to identify areas for improvement in menu performance, pricing, promotions, and delivery logistics.</p><br><br></li><li><p>Share actionable recommendations based on performance metrics to drive revenue and efficiency.</p><br><br></li><li><p>Conduct regular business reviews to align on results, opportunities, and growth plans.</p><br><br></li></ul><p><strong>Account Growth &amp; Optimization:</strong></p><br><br><ul><li><p>Identify growth opportunities within the portfolio – upsell services, suggest cross-promotions, and improve partner performance.</p><br><br></li><li><p>Support partners in optimizing content (e.g., menu structure, images, delivery times) for better customer engagement and conversion.</p><br><br></li><li><p>Recommend and coordinate marketing campaigns and promotional offers to drive order volume<strong>.</strong></p><br><br></li></ul><p><strong>Cross-Functional Collaboration:</strong></p><br><br><ul><li><p>Collaborate closely with internal teams such as Marketing, Logistics, and Operations to address partner needs and resolve issues promptly.</p><br><br></li><li><p>Ensure smooth onboarding, campaign execution, and issue resolution for assigned accounts.</p><br><br></li></ul><p><strong>Contract Management &amp; Compliance:</strong></p><br><br><ul><li><p>Negotiate and renew commercial agreements to ensure a fair and strategic partnership.</p><br><br></li><li><p>Ensure partners comply with service-level agreements and maintain operational standards, including delivery quality and availability.</p><br><br></li></ul><br>What you need to be successful<br><ul><li><p>Bachelor's degree in Business, Marketing, or a related field.</p><br><br></li><li><p>2+ years of experience in Account Management, Sales, or Partner Success (experience in food tech, FMCG, or e-commerce is a plus).</p><br><br></li><li><p>Strong analytical skills; comfortable working with data dashboards and Excel/Google Sheets to analyze performance and generate insights.</p><br><br></li><li><p>Excellent communication, negotiation, and interpersonal skills.</p><br><br></li><li><p>Customer-first mindset with a strong focus on delivering value to partners.</p><br><br></li><li><p>Residency in Alexandria <strong>is a must</strong></p><br><br></li><li><p>Self-starter with the ability to work independently in a fast-paced environment.</p><br><br></li></ul><br>Who we are<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><p>The <strong>Assistant Quality Manager</strong> plays a key supporting role in implementing, maintaining, and continuously improving quality and sustainability systems across the resort. Reporting directly to the General Manager, this position assists in driving compliance with internal standards, Egyptian regulations, and international certifications, while supporting sustainability initiatives that enhance operational efficiency and environmental responsibility.</p><br><p>This role is ideal for a detail-oriented professional with strong analytical skills, hands-on operational awareness, and a passion for quality excellence and sustainable hospitality practices.</p><br><p>Key Responsibilities</p><br><p>Quality Management Support</p><br><ul><li>Assist in the implementation, maintenance, and monitoring of Quality Management Systems (QMS) and Environmental Management Systems (EMS),&nbsp;</li><li>Support internal audits, inspections, and compliance checks; help document findings and follow up on corrective and preventive actions (CAPA)</li><li>Assist in analyzing operational data, guest feedback, and performance indicators to identify trends and improvement opportunities</li></ul><p>Sustainability &amp; Environmental Initiatives</p><br><ul><li>Assist in executing sustainability programs related to waste management, energy efficiency, water conservation, and resource optimization</li><li>Support monitoring of environmental performance metrics and sustainability KPIs</li></ul><p>Training &amp; Communication</p><br><ul><li>Support the development and delivery of training programs on quality standards, sustainability practices, and compliance requirements</li><li>Assist in raising awareness among employees about quality, environmental responsibility, and continuous improvement culture</li><li>Prepare draft reports, dashboards, and presentations on quality and sustainability performance for management review</li></ul><p>Compliance &amp; Coordination</p><br><ul><li>Support coordination with external auditors, consultants, and regulatory bodies as directed by the Manager</li><li>Assist in maintaining proper documentation, records, and certification requirements</li><li>Help identify potential quality or environmental risks and escalate issues proactively</li></ul><br>Qualifications<br><br><p>Skills and Competencies:<br>Strong analytical and problem-solving skills.<br>Excellent attention to detail.<br>Proficient in data analysis and reporting.<br>Good communication and teamwork abilities.<br>Ability to work independently and manage time effectively.</p><br> </div>