وظائف مايكروسوفت ديناميك - الجيزة مصر

<p><strong>Overview of the company and job</strong></p><p>Pizza Campani restaurant is seeking call center staff</p><p>&nbsp;</p><p><strong>Main responsibilities and duties</strong></p><ul><li>Greeting and handling customer inquiries via phone, email, and chat according to established service standards.</li><li>Understanding customer needs and providing immediate solutions or escalating the issue to the appropriate departments with effective follow-up until the ticket is closed.</li><li>Recording and updating all interactions in the customer relationship management system accurately.</li><li>Professionally handling customer complaints and turning them into opportunities to improve service quality and increase satisfaction.</li><li>Adhering to key performance indicators such as first-contact resolution rate, average wait time, and customer satisfaction score.</li><li>Collaborating with sales, technical, and management teams to provide a seamless customer experience.</li><li>Contributing suggestions to improve workflows and providing periodic reports on trends and common issues.</li></ul><p>&nbsp;</p><p><strong>Qualifications and requirements</strong></p><ul><li>A university degree in related fields is preferred, preferably in communications, management, or social sciences.</li><li>Previous experience in a call center or customer service is a plus, but recent graduates are welcome.</li><li>Proficiency in Arabic fluently, with English proficiency mainly for quick reading and writing preferred.</li><li>Strong verbal and written communication skills, with the ability to handle complex inquiries calmly and professionally.</li><li>Analytical problem-solving skills and the ability to work in a team and handle work pressure positively.</li><li>Proficiency in using CRM software and basic messaging and Microsoft Office/Outlook tools.</li><li>Familiarity with customer service concepts and industry quality standards.</li></ul><p>&nbsp;</p><p><strong>Required skills</strong></p><ul><li>Effective communication and active listening skills.</li><li>Ability to manage time, organize tasks, and follow up accurately.</li><li>Flexibility to handle multiple situations and handle client complaints professionally.</li><li>Ability to work in a full-time shift-based team environment.</li></ul><p>&nbsp;</p><p><strong>Benefits</strong></p><ul><li>Competitive salary with incentives and monthly performance-based bonuses.</li><li>Opportunities for professional development and ongoing training and advancement within the company.</li><li>A supportive work environment and collaborative team culture with open communication.</li></ul><p>&nbsp;</p><p><strong>Job details</strong></p><p>Location: Giza, Egypt. Type: Full-time. Level: Senior employee. Qualification: University degree (Bachelor's).</p>

<p>Who we are VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology &amp; Transformation. As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. #VOIS #BeUnrivalled #CreateTheFuture</p><p>About this Role</p><p>We are seeking a skilled HR Operations &amp; Resourcing Specialist to support end-to-end HR operations and resourcing activities for non-mass hiring recruitment. The role combines recruitment administration, personnel operations, HR systems management, reporting, onboarding and offboarding support, and continuous process improvement. The successful candidate will work closely with stakeholders to ensure high-quality service delivery, compliance with service level agreements, accurate HR documentation management, and a seamless employee experience throughout the employment lifecycle.</p><p>What you ll do</p><p>Resourcing Operations</p><ul><li>Manage day-to-day resourcing operations activities and ensure operational processes are followed effectively.</li><li>Create and manage vacancies through the relevant recruitment approval process.</li><li>Post vacancies on SuccessFactors and Eightfold platforms.</li><li>Archive candidate CVs and maintain recruitment records.</li><li>Coordinate and schedule candidate interviews.</li><li>Communicate hiring documentation requirements to candidates and support the recruitment administration process.</li></ul><p>Personnel Operations</p><ul><li>Support the daily operations of HR functions and administration activities.</li><li>Ensure documentation is available and maintained for HR systems, processes, and procedures.</li><li>Deliver services within agreed service level agreements and operational standards.</li><li>Participate in HR projects and initiatives related to HR systems and process enhancement.</li><li>Review and update processes and procedures where required, ensuring stakeholders are informed of changes.</li><li>Identify opportunities to improve and streamline existing processes.</li><li>Issue and authorise HR-related documents, including HR letters, payroll letters, embassy letters, and government-related paperwork.</li><li>Manage personal document withdrawal and return processes.</li><li>Maintain employee document archiving for all permanent employees.</li><li>Support onboarding and offboarding activities across the employee lifecycle.</li><li>Coordinate contract signing activities for new joiners and contractor-to-employee conversion processes.</li><li>Process contract renewals accurately and efficiently.</li><li>Handle confidential employee information with discretion and professionalism.</li><li>Coordinate onboarding documentation and schedules to support an effective new-joiner experience.</li><li>Manage all required documentation and administration for employee exit processes.</li><li>Communicate employee joining and leaving activities with relevant stakeholders and cross-functional teams.</li><li>Resolve operational escalations promptly and identify root causes to prevent recurrence.</li></ul><p>Service Delivery &amp; Quality</p><ul><li>Maintain high standards of operational accuracy and quality.</li><li>Monitor service delivery performance against agreed SLAs.</li><li>Prioritise workload effectively while demonstrating a strong understanding of business requirements and customer needs.</li><li>Resolve and close requests in accordance with established service delivery processes and timelines.</li></ul><p>What's in it for you</p><ul><li>Opportunity to gain broad exposure across both HR Operations and Recruitment Operations.</li><li>Involvement in employee lifecycle management from hiring through to offboarding.</li><li>Participation in HR transformation projects and process improvement initiatives.</li><li>Collaboration with a wide range of stakeholders across HR and business functions.</li><li>Opportunity to develop expertise in HR systems, service delivery, reporting, and workforce administration within a global organisation.</li></ul><p>What skills you will learn</p><ul><li>End-to-end HR operations and employee lifecycle management.</li><li>Recruitment operations and candidate management processes.</li><li>HR systems administration, including SuccessFactors and related HR platforms.</li><li>Advanced HR reporting, analytics, and management information practices.</li><li>Continuous improvement, process optimisation, and service excellence techniques.</li><li>Stakeholder engagement and cross-functional collaboration skills.</li><li>Escalation management and operational problem-solving capabilities.</li></ul><p>VOIS Equal Opportunity Employer Commitment</p><p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status , pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p><p>Join Us</p><p>At Vodafone, we re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p><p>Alert</p><p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. #JDEnhancedByTARA</p><p>Follow us on social media</p><p>LinkedIn: VOIS LinkedIn Facebook: VOIS Facebook Instagram: VOIS Instagram Chat with our employees: Employee Conversations</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree.</li><li>3-5 years of HR experience, preferably within HR Operations, Personnel Administration, Shared Services, or Recruitment Operations environments.</li><li>Strong stakeholder management skills.</li><li>Effective communication skills with the ability to engage across all organisational levels.</li><li>Experience working with HR systems and HR administration processes.</li><li>Strong analytical and reporting capabilities.</li><li>Good knowledge of MIS reporting and customer service practices.</li><li>Advanced Microsoft Office skills, particularly Excel and PowerPoint.</li><li>Knowledge of SuccessFactors HR modules and EVO HR systems.</li><li>Strong organisational skills with excellent attention to detail.</li><li>Ability to manage multiple priorities in a fast-paced environment.</li><li>Ability to handle sensitive and confidential information with discretion.</li><li>Proactive approach to problem-solving and continuous improvement.</li></ul><p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>

<strong>Who We Are<br><br></strong>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology &amp; Transformation.<br><br>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.<br><br>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.<br><br>#VOIS #BeUnrivalled #CreateTheFuture<br><br><strong>About This Role<br><br></strong>We are seeking an IT Service Desk Specialist to provide first-line service desk support for enterprise end users, supporting Vodafone Automotive and Global Catalogue users through a helpdesk-to-helpdesk support model. The role covers request management, incident management, authorisation management, service level management, relationship management, problem management and inventory-related support, while coordinating with internal teams, partners, affiliates and third-party suppliers to deliver timely, quality-focused resolutions.<br><br>This role is based in Cairo and sits within the Enterprise function, supporting service desk operations for Vodafone Automotive, a Vodafone Group entity delivering automotive products and services to multinational customers and their end users.<br><br><strong>What You’ll Do<br><br></strong><ul><li>Receive and manage requests and incidents through channels such as M2M, Remedy, VGECO, ServiceNow, email, phone and other integrated portals, with a strong focus on call-based support </li><li>Acknowledge requests and incidents within agreed response times and ensure they are processed accurately in the relevant service support systems </li><li>Support Vodafone Automotive users and Global Catalogue users by analysing issues, processing tickets and orders, and providing clear updates throughout the ticket lifecycle </li><li>Take ownership of incidents, escalations, orders and tickets, including follow-up activities and liaison with partners until resolution </li><li>Validate requests and incidents against agreed templates to ensure the information submitted to the next level of support is complete and accurate </li><li>Liaise with internal and external partners, including OPAs, Service Managers and Account Managers, to support effective service delivery. </li><li>Monitor agreed SLAs and proactively follow up with partners by email or phone to support timely resolution </li><li>Provide Level 1 support and first-time resolution where possible, with Level 2 support and resolution where applicable </li><li>Contribute to Incident Management, Knowledge Management, Quality Management and Problem Management processes. </li><li>Create and maintain FAQ content, knowledge management materials and contact lists to improve service desk effectiveness. </li><li>Authorise senders and callers against authorised contact lists using defined validation procedures, and report unauthorised communications to the correct authorised contacts. </li><li>Submit requests to add, remove or update authorised contacts through the appropriate internal teams </li><li>Contribute to service improvement initiatives that enhance the service desk operation and customer experience <br><br><br></li></ul><strong>Who You Are<br><br></strong><ul><li>You have experience working in a customer-facing support function, preferably within IT. </li><li>You bring good technical and IT knowledge, with the ability to analyse customer issues and support practical resolutions. </li><li>You have experience working in a multi-partner environment and can collaborate effectively with internal and external stakeholders </li><li>You are confident using Microsoft Office applications and service support systems </li><li>You communicate clearly in business-level German and English, both written and spoken </li><li>You are organised, analytical and able to manage detailed issue investigation while maintaining a helpful and customer-focused approach </li><li>You can work effectively in an international and virtual team environment </li><li>You are comfortable working in dynamic, changing environments and can adapt your approach as business needs evolve </li><li>Knowledge of ITIL processes or an ITIL v3 qualification would be an advantage </li><li>Familiarity with Remedy or other support tools, shared service centre experience, Vodafone process knowledge, relevant qualifications or a general understanding of IoT would be beneficial </li><li>Additional written and spoken language skills, especially Spanish, French, Italian or Hungarian, would be an advantage<br><br><br></li></ul><strong>Not a perfect fit?<br><br></strong>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.<br><br><strong>What's In It For You<br><br></strong><ul><li>An opportunity to support multinational Vodafone Automotive customers and enterprise end users in a global service environment </li><li>Exposure to a broad service desk model covering incident management, request management, authorisation management, service level management, knowledge management and problem management </li><li>The chance to collaborate with internal teams, partners, affiliates and third-party suppliers across a multi-partner support ecosystem </li><li>Practical experience with service support tools and integrated customer support portals, including Remedy, VGECO, ServiceNow, M2M, email and phone-based support channels. </li><li>A role that supports continuous service improvement and encourages contribution to improved service desk operations <br><br><br></li></ul><strong>What Skills You Will Learn<br><br></strong><ul><li>End-to-end incident, request, ticket and order lifecycle management within an enterprise service desk environment </li><li>SLA monitoring, escalation follow-up and partner coordination across internal and external support teams. </li><li>Knowledge management practices, including FAQ creation, support collateral maintenance and contact list management </li><li>Authorisation management and validation procedures for approved contacts and support communications </li><li>Practical application of ITIL-aligned service management processes, including incident, problem, quality and knowledge management </li><li>Customer communication, issue analysis and first-time resolution techniques in a multilingual support environment<br><br><br></li></ul><strong>VOIS Equal Opportunity Employer Commitment<br><br></strong>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.<br><br><strong>Join Us<br><br></strong>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.<br><br>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.<br><br>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.<br><br><strong>Alert <br><br></strong>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.<br><br>#JDEnhancedByTARA<br><br><strong>Follow us on social media<br><br></strong><ul><li>LinkedIn: VOIS on LinkedIn</li><li>Facebook: VOIS on Facebook</li><li>Instagram: VOIS on Instagram</li><li>You can also chat with our employees to learn more about our projects: Chat with VOIS employees</li></ul>

<p>The Senior Full-Stack Developer is responsible for the design, development, deployment, and continuous improvement of ITIDA's customer-facing digital products. This includes public-facing websites, external service portals, API integrations, and any digital interface that connects ITIDA with its external stakeholders including registered companies, technology investors, program applicants, and the general public.</p><p>&nbsp;</p><p>This role operates within the Digital Transformation scope under the direct supervision of the IT Manager, and works in close coordination with the Internal Applications team. The position is expected to function with a high degree of autonomy, taking end-to-end ownership of external digital products from requirements gathering through to production and maintenance.</p><p></p><p><strong>1&nbsp; External Web &amp; Portal Development</strong></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Design, develop, and maintain ITIDA's public-facing websites, service portals, and digital platforms.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Build responsive, accessible, and performant front-end interfaces aligned with ITIDA's brand identity and UX standards.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Develop robust back-end services, RESTful APIs, and integrations with third-party systems and government platforms.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure all external-facing applications meet web security standards (OWASP Top 10) and performance benchmarks.</p><p>&nbsp;</p><p><strong>2&nbsp; API Development &amp; Integration</strong></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Design and expose secure REST/GraphQL APIs consumed by external partners, mobile applications, and third-party integrations.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Integrate with external government systems, payment gateways, identity verification services, and data providers as required.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Document all APIs using OpenAPI/Swagger standards and maintain up-to-date technical documentation.</p><p>&nbsp;</p><p><strong>3&nbsp; Architecture &amp; Technical Quality</strong></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Contribute to the selection of frameworks, tools, and hosting architectures for external applications.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Enforce coding standards, conduct code reviews, and maintain a clean, maintainable codebase.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Implement CI/CD pipelines and automated testing (unit, integration, end-to-end) for all external products.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Monitor application health, performance, and uptime using appropriate observability tools; respond to incidents.</p><p>&nbsp;</p><p><strong>4&nbsp; Collaboration &amp; Stakeholder Engagement</strong></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Translate business and departmental requirements into clear technical specifications and deliver against agreed timelines.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Work closely with the Business Analyst on requirements documentation, gap analysis, and SLA definitions.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Coordinate with the Internal Applications team to ensure consistency in shared components, design systems, and data contracts.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Liaise with external vendors, hosting providers, and technology partners as needed.</p><p>&nbsp;</p><p><strong>5&nbsp; Security, Compliance &amp; Governance</strong></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure all external applications comply with EGCert Security requirements applicable to public-facing services.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Apply security best practices across the full stack: input validation, authentication, authorization, encryption, and audit logging.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Participate in periodic security assessments and penetration testing cycles; remediate identified vulnerabilities within agreed SLAs.</p><p><strong>Requirements</strong></p><ul><li><p><strong>1 Education</strong></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a closely related field.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; A relevant postgraduate qualification or professional certifications are a plus.</p><p>&nbsp;</p><p><strong>2&nbsp; Experience</strong></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 5 to 8 years of hands-on experience in full-stack web development, with a strong portfolio of external-facing digital products.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Demonstrated experience owning the full development lifecycle: requirements, design, development, testing, deployment, and maintenance.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Prior experience in a government agency, public sector digital services, or regulated environment is an advantage.</p><p>&nbsp;</p><p><strong>3&nbsp; Technical Skills — Front-End</strong></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Proficiency in one or more modern JavaScript frameworks: React.js, Vue.js, or Angular.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong command of HTML5, CSS3, responsive design principles, and accessibility standards.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Familiarity with component libraries and design systems.</p><p>&nbsp;</p><p><strong>4&nbsp; Technical Skills — Back-End</strong></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Proficiency in one or more server-side languages/frameworks: Node.js (Express/NestJS), Python (Django/FastAPI), PHP (Laravel), or Java (Spring Boot).</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong experience designing and consuming RESTful APIs; GraphQL experience is a plus.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Solid understanding of authentication and authorization patterns: OAuth 2.0, JWT, OpenID Connect.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience with relational databases (PostgreSQL, MySQL, SQL Server) and basic query optimization.</p><p>&nbsp;</p><p><strong>5&nbsp; DevOps &amp; Infrastructure</strong></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience with cloud platforms — Microsoft Azure preferred (aligns with ITIDA's existing M365/Azure environment); AWS or GCP also acceptable.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Practical knowledge of containerization (Docker) and orchestration concepts (Kubernetes is a plus).</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Hands-on experience with CI/CD tools: Azure DevOps, GitHub Actions, GitLab CI, or equivalent.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Understanding of DNS, SSL/TLS, CDN configuration, and web hosting management.</p><p>&nbsp;</p><p><strong>6&nbsp; Soft Skills</strong></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong written and verbal communication skills in both Arabic and English.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to work independently and take ownership of deliverables with minimal supervision.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong analytical and problem-solving mindset; comfortable with ambiguity in early-stage projects.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Collaborative team player with experience working alongside non-technical stakeholders.</p></li></ul><p></p>

Experience not less than 5 years Proficiency in Microsoft Office, especially Word and Excel is required Prefer residents of Giza, Haram, and Faisal in general <p><strong>Additional Details</strong></p><ul><li>Number of vacancies: 3</li><li>Shift system: morning shifts only</li><li>Benefits: health insurance, social insurance</li></ul>

1- Understanding the operation system of CCTV surveillance 2- Ability to pay attention to details, high concentration, and monitoring. 3- Ability to handle immediate response and fast reaction in various emergencies. 4- Proficiency in Microsoft Office applications primarily. 5- Ability to work in shifts; preferably from 6th of October City or its surroundings <p><strong>Additional Details</strong></p><ul><li>Number of vacancies: 5</li><li>Shift system: morning and evening</li><li>Benefits: Health insurance, social insurance, overtime</li></ul>

Possession of at least a diploma is required. Qualifications: 2 to 5 years in the same position. Required experiences: Computer usage. Proficiency in using Microsoft applications. Proficiency in using the AS400 system. Knowledge of English language basics. Basic knowledge of automotive techniques. Knowledge, skills, and abilities: Commitment to work ethics. Full adherence to working hours. Main duties and job responsibilities: 1. Properly log start and finish of work orders on the AS400 system. 2. Prepare daily efficiency and productivity reports for workers. 3. Describe the tasks performed on the work order. 4. Ensure work on the work order is completed before closing. 5. Deliver finished work orders to the reception department. 6. Always strive to achieve the required objectives (increase customer satisfaction index - achieve balance). 7. Compliance at all times with company policies and directives on all relevant topics, including health and safety; personal protective equipment; safety; driving vehicles and parking. 8. Any other duties within the qualifications or such duties that become part of his/her qualifications due to any training or qualification obtained by the Al Qusaryawi Group. Additional details: Number of vacancies: 2. Shift system: morning only. Benefits: health insurance, social insurance, transportation allowance, meals, overtime.