وظائف مايكروسوفت ديناميك - الجيزة مصر

<p>JOB PURPOSE: </p> <p>To assess current IT applications risks, threat indicators, exploits and vulnerabilities and support incident response and remediation efforts and apply Risk Appetite Indicators and Key Risks Indicators (across all dimensions). To also act as IT Risk focal point with IT Governance &amp; Compliance, ERM, Information Security &amp; IT with respect to IT Risks reporting &amp; remediation and participate in the implementation process for IT Risk tools/systems with Projects team. </p> <p>KEY ACCOUNTABILITIES:<br> <br>Description <br> <br>1. Conduct IT Systems review to identify &amp; assess Risks with recommended remediation to mitigate the risk and closure of vulnerabilities. <br>2. Provide assessment &amp; assurance of the effectiveness and efficiency of IT control environment to monitor Risk Appetite Indicators and Key Risks Indicators across all IT domains &amp; Business areas<br> 3. Follow up on current threat indicators, exploits &amp; vulnerabilities list remediation actions to ensure risk mitigation. <br>4. Support incident response and provide IT Risk Head with consolidated IT Risks progress reports. <br>5. Prepare consolidated IT Risk reports/presentations for dashboard managed by Technology Risk &amp; committees. <br>6. Ensure all IT Risk Management consolidated reports, presentations, SOP and other department s inputs/outputs are documented and updated. <br>7. Identify Top Critical IT Risks and highlighting possible Risks that are not currently captured and recommend a framework to capture and govern all risks. <br>8. Review and provide recommendations for the IT risk measurement techniques (e.g. RCSAs) and processes <br>9. Serve as the focal point with ERM, GC, Information Security &amp; IT with respect to IT Risks reporting &amp; remediation. <br>10. Participate in IT Risk tools/systems projects implementation with Projects team &amp; other IT divisions. </p> <p>11. Prepare a consolidated list of RAIs / KRIs based on external best practices and regulatory expectations Direct. </p> <p>Policies, Processes and Procedures </p> <p>12. Follow all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner. </p> <p>Day-to-day Operations </p> <p>13. Follow the day-to-day operations related to own jobs in the IT Security, Control and Quality Assurance department to ensure continuity of work. </p> <p>Compliance </p> <p>14. Comply with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB s sound legal position and mitigate any potential risks. </p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Information Technology, IT Security, Computer Information Systems or its equivalent. </p> <p> Information Assurance Certifications preferred (CISSP/CISA, Security+, GSEC, CRISC or equivalent) is plus </p> <p> For Senior Officer: Minimum 10 years of solid experience in related areas such as Risk Management, Technology Risk, Information security and IT. </p> <p> Very good command of English &amp; Arabic languages. </p> <p> Excellent knowledge of Microsoft Office applications, Power Point, Word, Excel, Internet and E-mail </p> <p> Solid knowledge about automated reporting system &amp; Project Management </p> <p> Experience with Key Risk Indicators and Technology Risk reporting are preferred </p> <p> Ability to interpret regulations and laws, and communicate effectively to all levels of the organization. </p> <p> Strong verbal and written communication skills. </p> <p> Ability to work successfully in a cross-functional team environment. </p> <p> Communication skills &amp; Presentation Skills </p> <p> Delivering results: ability to plan and organise work to achieve objectives accurately within set target dates. </p>

<p><strong>Role Summary:</strong></p><p>Lead the implementation of AI Security and AI Governance practices by ensuring Artificial Intelligence (AI) systems are designed, deployed, and managed securely while complying with organizational policies, regulatory requirements, and international standards. Support secure adoption of AI technologies by identifying AI-related risks, implementing security controls, and establishing governance frameworks across the AI lifecycle.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Develop, implement, and continuously improve the organization's AI Security and Governance Framework.</li><li>Define AI security policies, standards, procedures, and operational guidelines.</li><li>Establish AI governance processes aligned with business objectives and regulatory requirements.</li><li>Conduct AI risk assessments and identify security, privacy, ethical, and operational risks associated with AI solutions.</li><li>Perform AI threat modeling and security architecture reviews.</li><li>Evaluate AI systems throughout the lifecycle, including design, development, deployment, monitoring, and retirement.</li><li>Review AI models for robustness, explainability, fairness, transparency, and resilience.</li><li>Assess AI solutions against organizational risk appetite and governance requirements.</li><li>Support implementation of Responsible AI principles across business and technology teams.</li><li>Perform security assessments of AI applications, machine learning models, and Generative AI platforms.</li><li>Assess AI model risks, including prompt injection, model poisoning, adversarial attacks, data leakage, model theft, and unauthorized access.</li><li>Review AI data pipelines and model training datasets from security and privacy perspectives.</li><li>Conduct security assessments for third-party AI platforms and AI service providers.</li><li>Ensure AI solutions comply with ISO/IEC 42001, ISO/IEC 27001, ISO/IEC 27701, NIST AI Risk Management Framework (AI RMF), and applicable banking regulations.</li><li>Support AI governance audits and regulatory assessments.</li><li>Review AI-related policies, procedures, and technical standards.</li><li>Develop AI risk registers and maintain AI asset inventories.</li><li>Define AI-specific security controls and monitoring mechanisms.</li><li>Review AI incident response procedures and participate in AI security investigations.</li><li>Monitor AI-related vulnerabilities and emerging threats.</li><li>Collaborate with Cyber Security, Architecture, Risk, Privacy, and Development teams to implement AI security controls.</li><li>Recommend AI governance tools and AI security solutions.</li><li>Prepare executive dashboards, risk reports, and compliance metrics.</li><li>Deliver AI security awareness sessions and technical guidance to stakeholders.</li><li>Stay updated on emerging AI regulations, standards, and industry best practices.</li></ul><p><br></p><p><strong>Technical Skills:</strong></p><ul><li>AI Security &amp; AI Governance</li><li>ISO/IEC 42001</li><li>ISO/IEC 27001 &amp; ISO/IEC 27701</li><li>NIST AI Risk Management Framework (AI RMF)</li><li>AI Risk Assessment &amp; Threat Modeling</li><li>Generative AI &amp; LLM Security</li><li>Secure AI/ML Lifecycle (MLOps)</li><li>AI Privacy &amp; Data Protection</li><li>Cloud Security (Azure, AWS, Oracle Cloud)</li><li>Identity &amp; Access Management (IAM)</li><li>API Security</li><li>Security Architecture</li><li>Vulnerability Management</li><li>Data Classification &amp; Protection</li><li>GRC &amp; Regulatory Compliance</li></ul><p><br></p><p><strong>Qualifications &amp; Experience</strong></p><ul><li>6–10 years of experience in Cyber Security, Information Security, AI Security, or Security Architecture.</li><li>Minimum 3 years of hands-on experience in AI Security, AI Governance, or AI Risk Management.</li><li>Experience implementing AI security controls within enterprise environments.</li><li>Strong understanding of AI/ML technologies, Large Language Models (LLMs), and Generative AI security risks.</li><li>Banking or Financial Services experience preferred.</li><li>Experience with enterprise AI platforms such as Microsoft Copilot, Azure OpenAI, OpenAI, Google Vertex AI, AWS Bedrock, or Oracle AI services is preferred.</li><li>Bachelor's degree in computer science, Information Security, Artificial Intelligence, Data Science, or a related field.</li></ul>

<p><strong>1.&nbsp;&nbsp; Test Equipment &amp; Production Support</strong></p><p></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Set up, operate, maintain, and continuously monitor production test machines and test stations.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Debug and troubleshoot hardware-related issues (electrical, mechanical, sensors, fixtures) affecting test performance.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure calibration, preventive maintenance, ESD compliance, and operational stability of all test equipment.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Work closely with Production and Process Engineering teams to resolve machine-related and test-related failures.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Perform root cause analysis for test station downtime, abnormal results, and production line issues.</p><p><strong>2.&nbsp;&nbsp; Test Process, Planning &amp; NPI Support</strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Support New Product Introduction (NPI) by preparing, validating, and accepting test fixtures, jigs, and test programs.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Review requirements, specifications, and technical design documents to support effective test planning.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Create, review, and maintain clear test plans, test cases, and test procedures aligned with production needs.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Estimate, prioritize, and coordinate testing activities to meet manufacturing schedules and product launch timelines.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Optimize test cycle time and station efficiency without compromising product quality.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Quality Assurance &amp; Defect Management</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure all testing activities comply with internal SOPs and applicable company and industry standards.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Identify, document, track, and follow up on defects or abnormalities within the testing process.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Conduct regression testing after corrective actions to confirm resolution and system stability.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Document test issues, root causes, corrective actions, and countermeasures in a structured manner.</p><p><strong>3.&nbsp;&nbsp; Training &amp; Knowledge Transfer</strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Provide technical and skills training to new employees to ensure correct test execution and adherence to procedures.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Support continuous knowledge sharing to improve testing consistency and team capability.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Continuous Improvement &amp; Reporting</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Stay updated on new testing tools, technologies, and methodologies to enhance testing effectiveness.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Prepare clear and accurate test reports and performance summaries for management review.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Contribute to continuous improvement initiatives related to testing efficiency, quality, and reliability.</p><p><strong>4.&nbsp;&nbsp; Additional Responsibilities</strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Perform other tasks assigned by management in alignment with departmental and organizational objectives.</p><p><strong>Requirements</strong></p><p>Bachelor’s degree in engineering, computer science, or computer engineering.</p><p>1-3 years in same field.</p><p>2 years in the same position.</p><p>Proficiency in Microsoft Office (Excel, Outlook, Word, and PowerPoint).</p><p>Previous Experience using ERP is a plus</p><p>Excellent Command of Arabic &amp; English language skills.</p><p></p>

<p><strong>Role Overview</strong></p><p>We are looking for a hands-on General Accountant to manage accounting operations across multiple early-stage startups within our portfolio. Each entity operates independently with its own financials, systems, and requirements — the role requires someone who can own all day-to-day accounting operations across assigned entities, including but not limited to AR, AP, bank reconciliations, COGS, and cash management, and handle the full accounting cycle simultaneously with minimal supervision.</p><p><strong>Key Responsibilities</strong></p><ul><li><p><strong>Accounting Operations</strong></p></li><li><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Manage accounts receivable and accounts payable across entities</p></li><li><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Process bank reconciliations and cash management</p></li><li><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Handle COGS tracking and invoice processing</p></li><li><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Monitor petty cash and expense claims</p></li><li><p><strong>Entries &amp; Bookkeeping</strong></p></li><li><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Record and maintain all accounting transactions accurately</p></li><li><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Manage general ledger, journal entries, accruals, and reconciliations</p></li><li><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure correct categorization of invoices across COGS and operating expenses</p></li><li><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintain organized, audit-ready financial documentation</p></li><li><p><strong>Reporting</strong></p></li><li><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Prepare monthly management accounts per entity (P&amp;L, balance sheet, cash flow)</p></li><li><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Track startup burn rates and operational spending</p></li><li><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Develop variance commentary and financial insights to support management</p></li><li><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Assist with budgeting, cash flow forecasting, and ad hoc analysis</p></li><li><p><strong>Compliance &amp; Controls</strong></p></li><li><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure compliance with accounting standards and internal policies</p></li><li><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Coordinate with auditors and tax consultants when needed</p></li><li><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Support implementation and improvement of accounting systems and workflows</p></li><li><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Assist founders and management with finance-related operational matters</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p><strong>Requirements</strong></p></li><li><p><strong>Experience</strong></p></li><li><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 3–5 years hands-on accounting experience</p></li><li><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; General Accountant, Senior Accountant, or Finance Executive background</p></li><li><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Startup, SME, or multi-entity experience preferred</p></li><li><p><strong>Technical</strong></p></li><li><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong accounting fundamentals and financial reporting</p></li><li><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Proficiency in Excel and Microsoft Office</p></li><li><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Familiarity with accounting and/or ERP systems</p></li><li><p><strong>Soft Skills</strong></p></li><li><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Proactive and self-motivated with a strong ownership mindset</p></li><li><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Organized and detail-oriented across multiple priorities</p></li><li><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Good communication skills in English</p></li><li><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Able to manage multiple companies with minimal supervision</p></li><li><p><strong>Ideal Candidate</strong></p></li><li><p>You thrive in a fast-paced startup environment where no two companies are the same. You take ownership of the numbers, flag problems before they escalate, and are comfortable building structure in environments that do not always have it.</p></li></ul><p></p><p></p>

<p>The Center Physician (CP) works under the supervision of Center Manager and the Plasma Operations and Medical Director. The CP plays a critical role in the donation process where he/she has supervision on the whole process and relevant staff to ensure donors safety and plasma quality. The CP ensures that the centers medical staff follows the applicable policies, procedures &amp; regulations.</p><p>Environment: Internal: Plasma Operations and Medical Director, Quality, Center Manager, Operations Manager and Medical staff. External: Donors, Health Authorities, government agencies, patient groups, auditors, and community organizations.</p><p>Key responsibility:</p><ul><li>Ensure the proper selection of suitable plasmapheresis donors according to the effective policies and procedures as well as the clinical experience.</li><li>Observe and confirm compliance of the Center's medical procedures as they affect the safety of the donors and the collected plasma.</li><li>Responsible for the certification, training and performance of the center medical staff as it pertains to the donor assessment and to compliance with the company's policies and procedures.</li><li>Provide additional necessary training, re-certification and corrective actions for the center's medical staff, in collaboration with the training department.</li><li>Perform the required physical examination for donors.</li><li>Review donors related documents carefully.</li><li>Carefully explain the Informed Consent and witness the donors signature on the form.</li><li>In a private and confidential setting, discuss the high-risk behavior educational material and definitions of high-risk behavior categories in order to provide the donor with the ability to self-exclude from donating.</li><li>Participate in the notification and counselling of donors found to be positive for various infectious disease markers such as HBV, HIV, HCV, syphilis, and other required tests.</li><li>Management of Donor Adverse Event Reactions and the appropriate level of care.</li></ul><p>Key responsibility:</p><ul><li>Timely review of accumulated data to confirm established donor suitability, donor safety and product safety.</li><li>Review the accumulated laboratory data of SPE, syphilis and Total Protein results in a timely basis, as well as the collection records, to determine whether the donor should be deferred for further donation.</li><li>Approve a donor whose SPE results were abnormal for plasmapheresis when normal results are obtained.</li><li>Recommend changes and improvements to Standard Operating Procedures.</li><li>Provide education sessions to the center medical staff according to the company's Standard Operating Procedures (SOP).</li><li>Learn, understand and be independent working with the PDS (Plasma Donor System).</li><li>Follows all cGMP and good documentation practice guidelines.</li><li>Review the QA reports for timely and appropriate actions on moderate complexity procedures for test problems.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Essential: - Bachelors Degree in Medicine.</li><li>Preferred: - Post graduate studies in Medicine, preferrable</li><li>Clinical experience.</li><li>Experience in GxP-regulated environment.</li><li>Proficiency in all Microsoft Office applications.</li><li>Clinical skills.</li><li>Assertiveness and decision-making ability.</li><li>Quality mindset.</li><li>Excellent customer service skills.</li><li>Organized and able to manage time effectively.</li><li>Ability to work within a highly regulated and fast paced medical environment.</li><li>Ability to influence and direct center medical staff through effective leadership skills.</li><li>Ability to understand, explain, follow, and enforce SOPs and protocols.</li><li>Ability to plan, communicate and execute activities for the improvement of overall operations.</li><li>Excellent written and spoken English and Arabic.</li></ul>

<p>The Center Physician (CP) works under the supervision of Center Manager and the Plasma Operations and Medical Director. The CP plays a critical role in the donation process where he/she has supervision on the whole process and relevant staff to ensure donors safety and plasma quality. The CP ensures that the centers medical staff follows the applicable policies, procedures &amp; regulations.</p><p>Environment: Internal: Plasma Operations and Medical Director, Quality, Center Manager, Operations Manager and Medical staff. External: Donors, Health Authorities, government agencies, patient groups, auditors, and community organizations.</p><p>Key responsibility:</p><ul><li>Ensure the proper selection of suitable plasmapheresis donors according to the effective policies and procedures as well as the as the clinical experience.</li><li>Observe and confirm compliance of the Center's medical procedures as they affect the safety of the donors and the collected plasma.</li><li>Responsible for the certification, training and performance of the center medical staff as it pertains to the donor assessment and to compliance with the company's policies and procedures.</li><li>Provide additional necessary training, re-certification and corrective actions for the center's medical staff, in collaboration with the training department.</li><li>Perform the required physical examination for donors.</li><li>Review donors related documents carefully.</li><li>Carefully explain the Informed Consent and witness the donors signature on the form.</li><li>In a private and confidential setting, discuss the high-risk behavior educational material and definitions of high-risk behavior categories in order to provide the donor with the ability to self-exclude from donating.</li><li>Participate in the notification and counselling of donors found to be positive for various infectious disease markers such as HBV, HIV, HCV, syphilis, and other required tests.</li><li>Management of Donor Adverse Event Reactions and the appropriate level of care.</li></ul><p>Key responsibility:</p><ul><li>Timely review of accumulated data to confirm established donor suitability, donor safety and product safety.</li><li>Review the accumulated laboratory data of SPE, syphilis and Total Protein results in a timely basis, as well as the collection records, to determine whether the donor should be deferred for further donation.</li><li>Approve a donor whose SPE results were abnormal for plasmapheresis when normal results are obtained.</li><li>Recommend changes and improvements to Standard Operating Procedures.</li><li>Provide education sessions to the center medical staff according to the company's Standard Operating Procedures (SOP).</li><li>Learn, understand and be independent working with the PDS (Plasma Donor System).</li><li>Follows all cGMP and good documentation practice guidelines.</li><li>Review the QA reports for timely and appropriate actions on moderate complexity procedures for test problems.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><strong>Academic experience required</strong>: Essential: - Bachelors Degree in Medicine. Preferred: - Post graduate studies in Medicine, preferrable</li><li><strong>Professional experience required</strong>: - Clinical experience. - Experience in GxP-regulated environment.</li><li><strong>Computing skills</strong>: - Proficiency in all Microsoft Office applications.</li><li><strong>Personal skills</strong>: - Clinical skills. - Assertiveness and decision-making ability. - Quality mindset. - Excellent customer service skills. - Organized and able to manage time effectively. - Ability to work within a highly regulated and fast paced medical environment. - Ability to influence and direct center medical staff through effective leadership skills. - Ability to understand, explain, follow, and enforce SOPs and protocols. - Ability to plan, communicate and execute activities for the improvement of overall operations.</li><li><strong>Languages</strong>: Excellent written and spoken English and Arabic.</li></ul>

<p>Are you ready to launch your career in the dynamic world of finance? We are seeking a highly motivated and detail-oriented <strong>Accountant</strong> to join our thriving team in <strong>Giza, Egypt</strong>! This is an unparalleled opportunity for an entry-level professional to gain invaluable experience in a supportive and growth-oriented environment within the Accounting/Finance and Banking sectors. If you have a passion for numbers and a drive to excel, we want to hear from you!</p> <p><strong>Overview:</strong> As an Accountant, you will be at the heart of our financial operations, contributing to the accuracy and integrity of our financial records. This on-site role provides a fantastic foundation for a long and successful career, allowing you to immerse yourself in practical accounting principles and cutting-edge software.</p> <p><strong>Responsibilities:</strong></p> <ul> <li>Assist with daily accounting operations, including accounts payable, accounts receivable, and general ledger entries.</li> <li>Perform financial data entry and maintain accurate financial records using <strong>QuickBooks</strong> and other <strong>Accounting Software</strong>, including <strong>Odoo ERP</strong>.</li> <li>Support the preparation of financial statements and reports, ensuring compliance with relevant regulations.</li> <li>Conduct initial <strong>Financial Analysis</strong> to identify trends and discrepancies.</li> <li>Reconcile bank statements and other financial accounts.</li> <li>Collaborate with team members to ensure smooth and efficient financial processes.</li> <li>Contribute to month-end and year-end closing procedures.</li> </ul> <p><strong>Skills & Technologies:</strong> You will have the opportunity to hone your expertise in core <strong>Accounting</strong> and <strong>Finance</strong> principles, working hands-on with industry-standard tools like <strong>QuickBooks</strong> and <strong>Odoo ERP</strong>. This role is perfect for someone eager to become proficient in various <strong>Accounting Software</strong> and develop strong <strong>Financial Analysis</strong> capabilities.</p> <p><strong>Growth Opportunities:</strong> We are committed to your professional development. As an Entry Level Accountant, you will receive mentorship and training designed to expand your knowledge and skills, paving the way for advancement within our organization. Your dedication will be recognized and rewarded with clear pathways for career progression.</p> <p><strong>Team & Culture:</strong> Join a collaborative and vibrant team dedicated to excellence. We foster a culture of mutual support, continuous learning, and innovation. You'll be part of a team that values precision, integrity, and a proactive approach to problem-solving. Located on-site in Giza, Egypt, you'll experience a dynamic work environment.</p> <p><strong>Impact:</strong> Your contributions will be crucial to our financial health and operational efficiency. By ensuring accurate financial data, you will directly support strategic decision-making and contribute to the overall success and growth of our banking and finance operations.</p><p><strong>Requirements</strong></p><ul> <li><strong>Required Skills:</strong></li> <ul> <li>Proficiency in <strong>Accounting</strong> and <strong>Finance</strong> principles.</li> <li>Strong capabilities in <strong>Financial Analysis</strong>.</li> <li>Hands-on experience with <strong>QuickBooks</strong> and other <strong>Accounting Software</strong>.</li> <li>Familiarity with <strong>Odoo ERP</strong> is highly advantageous.</li> <li>Excellent <strong>Bookkeeping</strong> and <strong>Data Entry</strong> skills.</li> <li>Proficiency in <strong>Microsoft Excel</strong>.</li> <li>Ability to assist with <strong>Financial Reporting</strong> and basic <strong>Auditing</strong> tasks.</li> <li>Exceptional <strong>Attention to Detail</strong> and accuracy.</li> <li>Demonstrated <strong>Problem-Solving</strong> abilities.</li> <li>Effective <strong>Communication</strong> and interpersonal skills.</li> <li>Strong <strong>Time Management</strong> and organizational capabilities.</li> </ul> <li><strong>Experience Requirements:</strong> We are looking for bright individuals with <strong>0-3 years of experience</strong> in an accounting or finance-related role. Recent graduates are highly encouraged to apply!</li> <li><strong>Career Level Expectations:</strong> This is an exciting <strong>Entry Level</strong> position, perfect for those eager to kickstart a rewarding career in finance and banking.</li> </ul>

<p><strong>1.&nbsp;&nbsp;&nbsp; Electrical Maintenance Oversight &amp; Execution</strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Supervise the implementation of electrical maintenance programs by distributing work to technicians and tracking execution.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Plan and execute preventive, corrective, and predictive maintenance for all electrical utility systems.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Review electricians’ daily reports, issue technical instructions, and follow up on pending electrical issues.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Analyze complex electrical faults, evaluate root causes, and recommend corrective actions.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Manage emergency breakdowns related to power supply, distribution, and electrical infrastructure.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Review purchase requests for electrical spare parts, tools, and consumables.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintain and update electrical equipment files, including maintenance logs, spare-parts records, and repair history.</p><p><strong>2.&nbsp;&nbsp;&nbsp; Electrical Utilities Operations Management</strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Oversee day-to-day electrical utility operations to ensure uninterrupted power supply to production and facilities.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Oversee Medium and low voltage electrical panels.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Monitor power distribution systems, transformers, switchgear, generators, UPS, panels, and lighting systems.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure all electrical systems operate within approved load, voltage, and safety limits.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Take immediate corrective actions in case of power instability, overloads, or electrical failures.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Measure, analyze, and control electricity consumption, and implement energy-saving initiatives.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure compliance with electrical safety codes, environmental regulations, and company standards.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Coordinate with power authorities and regulatory bodies for required electrical reporting and compliance.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Monitor power distribution systems, transformers, UPS systems, earthing systems, switchgear, generators, panels, and lighting systems.</p><p><strong>3.&nbsp;&nbsp;&nbsp; Performance Monitoring &amp; Quality Assurance</strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Monitor the performance of electrical contractors, service providers, and power suppliers.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Track electrical system reliability, downtime, and maintenance effectiveness.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Analyze electricity consumption ratios and implement improvement actions to meet efficiency targets.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Develop, review, and enforce SOPs for electrical operation and maintenance.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure all electrical installations and upgrades follow design, safety, and engineering standards.</p><p><strong>4.&nbsp;&nbsp;&nbsp; Electrical Projects &amp; Budget Management</strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Prepare and control CAPEX and OPEX budgets for electrical utilities.</p><p><strong>Requirements</strong></p><p><strong>Education:</strong></p><p>Bachelor of Engineering in any major, preferably mechanical</p><p><strong>Experience:</strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 7 years of experience in the same field</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 4 years in the same position</p><p><strong>Computer Skills:</strong></p><p>Proficiency in Microsoft Office (Excel, Outlook, Word, and PowerPoint).</p><p>Auto cad</p><p><strong>Language:</strong></p><p>Excellent in English is a must</p><p></p>

Position Overview<p><br></p><p>We are seeking a highly organised, proactive, and results-oriented <strong>Office &amp; Operations Manager</strong> to oversee the day-to-day operations of our boutique management consultancy. This role goes beyond traditional office administration, requiring an individual who can manage operational workflows, improve internal processes, coordinate resources, and ensure the efficient functioning of the business. Working closely with the leadership team and consultants, the Office &amp; Operations Manager will take ownership of office management, internal coordination, business support systems, and operational execution. The ideal candidate is a hands-on professional who combines strong organizational and problem-solving skills with the ability to identify inefficiencies, implement practical solutions, and establish scalable processes that support the firm's growth.<br></p>Key Responsibilities<br>1. Office Management &amp; Operations<p><br></p><ul><li>Oversee the day-to-day operations of the office, ensuring a professional, organized, and productive working environment.</li><li>Manage office facilities, supplies, equipment, maintenance, service providers, and vendor relationships.</li><li>Coordinate procurement, purchasing, and operational expenses while ensuring cost efficiency.</li><li>Establish and maintain office policies, operational guidelines, and administrative procedures.</li><li>Ensure that operational requirements are anticipated and addressed proactively.<br></li></ul>2. Business Operations &amp; Process Improvement<p><br></p><ul><li>Develop, document, and improve standard operating procedures (SOPs), workflows, and internal systems.</li><li>Monitor operational priorities, deadlines, and deliverables, following up with relevant team members to ensure timely execution.</li><li>Identify operational bottlenecks and recommend practical solutions to improve productivity and efficiency.</li></ul><p><br></p>3. Project Coordination<p><br></p><ul><li>Support consultants and project teams with the operational coordination of client engagements and internal assignments.</li><li>Coordinate meetings, calendars, travel arrangements, workshops, and other project-related logistics.</li><li>Maintain organized project documentation, timelines, records, and shared files.</li><li>Track administrative and operational requirements associated with projects, including proposals, contracts, deliverables, and invoicing milestones.</li><li>Facilitate communication and coordination between leadership, consultants, clients, and external stakeholders.</li></ul><p><br></p>4. Client &amp; Business Support<p><br></p><ul><li>Maintain accurate client records, CRM data, contact databases, and engagement documentation.</li><li>Support the preparation and organization of proposals, presentations, reports, and other business documents.</li></ul><p><br></p>5. Financial &amp; Administrative Coordination<p><br></p><ul><li>Coordinate with external accountants and bookkeepers on invoicing, expense tracking, payment follow-ups, payroll inputs, and financial documentation.</li><li>Maintain organized records of operational expenditures, supplier invoices, receipts, and supporting documents.</li><li>Monitor routine operating expenses and support budget tracking and cost-control activities.</li><li>Coordinate invoice preparation and follow-up on outstanding client payments in collaboration with the leadership team.</li><li>Ensure that financial and administrative records are accurate, complete, and properly maintained.<br></li></ul>6. HR &amp; Team Support<p><br></p><ul><li>Maintain employee records, attendance information, leave records, and other HR documentation.</li><li>Coordinate with external HR or payroll providers, where applicable.</li><li>Support internal communication, team coordination, and the implementation of workplace policies.<br></li></ul>Qualifications &amp; Experience<p><br></p><ul><li>Bachelor's degree in Business Administration, Management, Operations, or a related field.</li><li><strong>5–8 years of relevant experience</strong> in office management, business operations, operations coordination, or a similar role, preferably within a consultancy, professional services firm, agency, or SME.</li><li>Demonstrated experience managing multiple operational responsibilities and coordinating across different functions.</li><li>Experience developing or improving internal processes, procedures, and administrative systems.</li><li>Strong organizational, analytical, problem-solving, and time-management skills.</li><li>Excellent written and verbal communication skills in English; Arabic is an advantage.</li><li>Proficiency in Microsoft Office Suite and Google Workspace, with experience using CRM and project management tools.</li><li>Basic understanding of invoicing, expense tracking, budgeting, and coordination with accounting or HR service providers.</li><li>Ability to work independently, prioritize competing demands, and take ownership of tasks from initiation to completion.</li><li>High standards of professionalism, discretion, confidentiality, and attention to detail.<br></li></ul>

<strong>Job Description<br><br></strong><strong><strong>Job Description <br><br></strong></strong>It started with one ridiculously good idea - Create a different breed of BPO! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion; exploring new technologies, being ready to handle any challenge in a moment's notice, mastering consistency in an ever-changing world - that's what it takes to get there. If that's something you want to be apart of, apply today!<br><br><strong>English Customer Care Specialist <br><br></strong>What does a Customer Care Specialist really do? Think of yourself as someone who will provide world-class service to our customers in an accurate, efficient, and respectful manner on every call as measured by different performance metrics, so not everyone can qualify for this role. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top-notch. So come on, now we need your full concentration because it's time to imagine what it's like being a Customer Care Specialist.<br><br><strong>Responsibilities<br><br></strong><ul><li> Experience in technical-based customer assistance through chat, and email</li><li> Previous experience dealing with the challenges faced in a customer-focused role</li><li> Act as a key participant within the internal team and wider Company by taking part in <br><br></li></ul>department initiatives providing feedback/updates, promoting collaborative solutions, and supporting colleagues/departments. As a result, driving the successful development of the team and the wider department forward.<br><br><ul><li> Problem-solving and critical thinking skills </li><li> A passion for problem-solving with the customer's interest and satisfaction being the primary goal </li><li> Social Media Savvy </li><li> Ability to effectively and correctly communicate verbally and in written format <br><br></li></ul><strong>Role Requirements<br><br></strong><ul><li> English &amp; Spanish (B2/C1) speaking and writing </li><li> Minimum 1-2 year experience in Customer Support, technical support, especially with a help desk or other IT functions </li><li> Great communication skills, written and orally </li><li> Demonstrate strong abilities to work independently and as a remote team player</li><li> Must be adaptable and flexible, demonstrating abilities to work with process and information changes </li><li> Must be willing to participate in a background screening </li><li> Proven customer communication experience (E-mail &amp; chat) </li><li> Strong working knowledge of external systems and PC based internet and software applications (e.g. internet, Microsoft Office) <br><br></li></ul><strong>About Us<br><br></strong>We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, AI Operations, Consulting, and<br><br>anything in between, we consider ourselves responsible for protecting our partners' interests and supporting their long term success through innovation and technology-powered by ridiculously smart people.TaskUs partners with the world's most innovative and disruptive brands to protect what matters most and to thrive in an ever changing world.TaskUs currently has over 52,000 employees around the world with offices across the United States, the Philippines, India, Taiwan, Mexico, Greece, Ireland, and Colombia.TaskUs is an equal opportunity employer. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!<br><br>TaskUs is an Equal Opportunity Employer<br><br>TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community.<br><br>Req Id: R_2505_6657<br><br>Posted At: Thu Sep 04 2025 00:00:00 GMT+0000 (Coordinated Universal Time)

<div> <div><br></div><div> </div> </div> <div> <div> <b>Role Purpose</b> </div> <div> <p>The Devices Growth and Partnerships GTM Associate Manager plays a key role in accelerating the growth of Vodafone Egypt s device business by expanding and managing the device financing ecosystem. This role drives the execution of strategic partnerships with banks, BNPL platforms, and fintech players building innovative financing propositions that enhance affordability, expand market penetration, and deliver measurable revenue growth</p> </div> </div> <div> <div> <b>Job Profile</b> </div> <div> <p>1.Lead, mentor, and empower a team of SR. Specialists/Specialists, setting clear performance objectives, managing daily workflows, and fostering continuous professional growth.<br>2.Lead end-to-end onboarding of new device financing partners, including BNPL providers and banks, ensuring all technical, commercial, and legal requirements are fulfilled.<br>3.Develop and maintain strong working relationships with external partners to ensure continuous alignment on objectives, campaign timelines, and offer performance.<br>4.Coordinate the setup of commercial terms and partnership models tailored to each partner s strategy (e.g., interest-bearing vs. interest-free offers, tenure variations, customer eligibility).<br>5.Collaborate with partners to define and launch co-branded offers that drive mutual value and increase customer acquisition and conversion.<br>6.Co-create GTM strategies for each device financing initiative in alignment with commercial and marketing teams.<br>7.Build integrated campaign timelines and activation plans across digital and retail sales channels.<br>8.Ensure all customer touchpoints from Vodafone stores to the website and app reflect the correct offers, eligibility, and messaging.<br>9.Align with the Digital team to ensure a seamless digital customer journey (e.g., offer visibility, partner integration, UI/UX elements).<br>10.Act as the main coordinator across internal departments to deliver end-to-end execution of device financing offers.<br>11.Align with the Finance team on pricing structures, commission models, and reconciliation processes.<br>12.Coordinate with the GTM team on campaign development, asset production, and ATL/BTL planning (e.g., OOH, social media, digital banners).<br>13.Partner with the Sales team to ensure frontline readiness through briefing materials, in-store merchandising, and training.<br>14.Manage and update the internal communications calendar to track campaigns and partner milestones.<br>15.Lead the implementation of new loyalty and engagement initiatives, including bank point programs that allow customers to redeem rewards for devices or accessories.<br>16.Collaborate with external partners and internal digital teams to enable system integration for new services and campaigns.<br>17.Identify and recommend new partnership opportunities or value-added services that can differentiate Vodafone s device financing proposition in the market.<br>18.Track the effectiveness of each financing campaign using KPIs such as sales uplift, conversion rates, tenure adoption, and partner ROI.<br>19.Prepare regular reports and insights to assess performance and identify areas for optimization.<br>20.Suggest data-driven improvements to offers, partner models, and communication strategies based on results.</p> </div> </div> <div> <div> <b>Competencies and Qualifications</b> </div> <div> <p>Core competencies, knowledge, and experience:<br> Bachelor s degree in business, Marketing, or a related field<br> At Least 5-7 years of experience in partnerships, commercial, or GTM roles<br> Demonstrated leadership capabilities with experience managing teams, driving cross-functional alignment, and fostering a high-performance culture.<br> Strong communication, negotiation, and presentation skills<br> Organized, with strong project coordination and stakeholder management abilities<br> Comfortable working across multiple teams in a fast-paced environment</p> <p> </p> <p>Technical / professional qualifications:</p> <p> Proficient in Microsoft Office (Excel, PowerPoint, Outlook)<br> Experience in financing/ BNPL programs with banks or fintech is highly desirable<br> Strong financial acumen, data analytics literacy, and budget management skills<br> Advanced stakeholder management and cross-functional collaboration capability.</p> </div> </div> <div> <div><br></div></div><div><div> </div> </div>

<p>Are you ready to launch your career with a dynamic opportunity that blends hands-on operations with exceptional customer care? We are thrilled to announce an opening for an <strong>Internship to Permanent Operations Support Specialist</strong>! This is an incredible chance for an ambitious individual to dive into the heart of our operations, learn from experienced professionals, and pave the way for a fulfilling long-term career with us.</p><p>As an <strong>Operations Support Specialist</strong>, you will be an integral part of our team, ensuring the smooth flow of daily activities and providing stellar support to our customers. This role is designed to give you a comprehensive understanding of our business, offering a clear path from a successful internship to a permanent position. Based <strong>on-site in Giza, Egypt</strong>, you'll be immersed in a vibrant work environment where your contributions are valued and your growth is prioritized.</p><ul><li><p><strong>Overview:</strong> This isn't just an internship; it's a strategic stepping stone! You'll gain invaluable experience across administration, operations management, and customer service, all while contributing directly to our success.</p></li><li><p><strong>Responsibilities:</strong></p><ul><li><p>Provide exceptional <strong>customer service and support</strong>, addressing inquiries and resolving issues with professionalism and efficiency.</p></li><li><p>Assist with various <strong>operations support</strong> tasks, ensuring accuracy and timeliness in all processes.</p></li><li><p>Manage administrative duties, including data entry, documentation, and record-keeping.</p></li><li><p>Collaborate with internal teams to optimize workflows and enhance operational effectiveness.</p></li><li><p>Contribute to a positive customer experience by proactively identifying and addressing their needs.</p></li></ul></li><li><p><strong>Skills/Technologies:</strong> You'll hone your expertise in <strong>Business English, Customer Service, Customer Support, and Operations Support</strong>, utilizing various internal tools and developing your proficiency in essential software.</p></li><li><p><strong>Growth Opportunities:</strong> This role offers a defined trajectory from internship to a permanent position, with continuous learning and development programs designed to accelerate your career within our organization. We believe in nurturing talent and promoting from within.</p></li><li><p><strong>Team/Culture:</strong> Join a supportive and collaborative team environment where innovation is encouraged, and every voice matters. We foster a culture of respect, continuous improvement, and dedication to our collective goals.</p></li><li><p><strong>Impact:</strong> Your work will directly contribute to our operational efficiency and customer satisfaction, playing a crucial role in maintaining our reputation for excellence. You'll be at the forefront of ensuring our customers receive the best possible experience.</p></li></ul><p></p><p>Temp to Permanent Position based on 6 month probationary period.</p><p></p><p><strong>Requirements</strong></p><p>Are you ready to embark on an exciting career journey? We're seeking enthusiastic and dedicated individuals who are eager to learn and grow!</p><ul><li><strong>Required Skills:</strong><ul><li>Exceptional proficiency in <strong>Business English</strong>, both written and verbal, enabling clear and effective communication.</li><li>Proven ability in <strong>Customer Service</strong> and <strong>Customer Support</strong>, with a genuine desire to assist others.</li><li>Strong capabilities in <strong>Operations Support</strong> and <strong>Customer Care</strong>, demonstrating a proactive approach to problem-solving.</li><li>Excellent <strong>Communication Skills</strong> and a talent for building rapport.</li><li>A keen eye for <strong>Attention to Detail</strong> and strong organizational abilities.</li><li>Proficiency with <strong>Microsoft Office Suite</strong> and general computer literacy.</li><li>Ability to thrive in a <strong>Team Collaboration</strong> environment and contribute positively.</li><li>Demonstrated <strong>Adaptability</strong> and a willingness to learn new systems and processes quickly.</li></ul></li><li><strong>Experience:</strong> We welcome candidates with <strong>0-1 years of experience</strong>, making this an ideal opportunity for recent graduates or those looking to kickstart their professional journey.</li><li><strong>Career Level:</strong> This is an <strong>Entry Level</strong> position designed to build foundational skills and provide a pathway to a successful career.</li></ul>

<p>Responsible for managing vendor accounts and maintaining proper vendor access and records. Oversee all cash-out transactions and ensures accurate control of company treasury inflows and outflows. Records and verify all invoices in compliance with company policies and applicable regulations, supporting overall financial accuracy and accountability</p><p>Responsibilities</p><ul><li>Manage accounts payable processes, including recording and verifying supplier invoices</li><li>Handle treasury activities, including monitoring cash flow and managing bank transactions.</li><li>Perform regular cash and bank reconciliations to ensure accuracy of financial records.</li><li>Oversee vendor management processes, including maintaining vendor accounts and resolving discrepancies</li><li>Record and track all invoices received through the tax portal in compliance with regulations.</li><li>Assist in the preparation and filing of withholding tax reports</li><li>Support the preparation of financial statements in accordance with accounting standards</li><li>Participate in end-of-month and end-of-year closing activities</li><li>Review and process travel expenses and employee custody/advance settlements.</li><li>Ensure proper documentation and compliance with internal controls and financial policies.</li></ul><p>Requirements</p><ul><li>Bachelor degree in Accounting, Finance, or a related field is preferred</li><li>1-2 Years of experience in Accounting and Finance functions</li><li>Familiarity with accounting software or ERP systems is a plus</li><li>Proficiency in handling Expense Reports and accurate data management</li><li>Strong Analytical Skills for resolving discrepancies and improving processes</li><li>Knowledge and experience in Finance and Accounting functions</li><li>Familiarity with Journal Entries and other key accounting operations</li><li>Strong organizational and problem-solving skills</li><li>Effective communication and teamwork abilities for collaborating with cross-functional teams</li></ul><p>Tools</p><ul><li>Microsoft Office</li><li>Odoo System is a plus</li></ul><p>Skills</p><ul><li>Organizational and planning Skills</li><li>Communication skills.</li><li>Problem analysis and problem-solving skills.</li><li>Judgment, time management, and decision-making ability</li><li>Proactive</li><li>Attention to detail and accuracy</li></ul><p>What's great about the job?</p><ul><li>Joining a community of brilliant engineering minds.</li><li>Expand your knowledge of various domains.</li><li>Great mentorship process and professional development.</li><li>Real responsibilities and challenges in a fast-evolving company</li></ul><p>Apply Now</p><p>What We Offer</p><p>Appraid Tech is a community of brilliant engineers, designed, developed, and built with innovation at the core. Being an agile company with an embedded philosophy of continuous development ensures great progression for your career ladder, while actively learning and meeting friends across the journey. We offer a fun and flexible work environment, where you get to enjoy our famous office breakfast, retreats, lifestyle support, and a very special circle of colleagues that become friends. We offer an opportunity for a successful career progression with an open-door policy that will get you to mingle and learn directly from our technical directors and management. We have activities organized all year long, from fruit days to movie days, kids days, and a very special end-of-year event. You will always feel part of a community that is serving a bigger purpose of a safer innovative future.</p><p>Perks</p><ul><li>Flexible Hours with an attractive salary package</li><li>Development Access to training, certificates and great mentorship</li><li>Community Becoming a part of an innovative community and colleagues that you will call friends.</li><li>Eat &amp; Drinks Fruit, Coffee, Snacks, and an awesome all-time favorite breakfast.</li></ul><p>Apply Now</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor degree in Accounting, Finance, or a related field is preferred</p><p>1-2 Years of experience in Accounting and Finance functions</p><p>Familiarity with accounting software or ERP systems is a plus</p><p>Proficiency in handling Expense Reports and accurate data management</p><p>Strong Analytical Skills for resolving discrepancies and improving processes</p><p>Knowledge and experience in Finance and Accounting functions</p><p>Familiarity with Journal Entries and other key accounting operations</p><p>Strong organizational and problem-solving skills</p><p>Effective communication and teamwork abilities for collaborating with cross-functional teams</p>

<p>About the Role</p><p>Within Earth is looking for a highly experienced Senior Infrastructure Engineer to own and manage our mission-critical production infrastructure.</p><p>Our hotel platform processes over 1 billion searches per day and thousands of bookings daily. This role is responsible for ensuring our production environment remains stable, secure, scalable, and available 24/7 with near-zero downtime.</p><p>You will be responsible for managing our virtualization platform, Linux and Windows production servers, enterprise databases, load balancing, monitoring, automation, performance optimization, and troubleshooting across the full infrastructure stack.</p><p>We are looking for someone who can work independently, make sound technical decisions, quickly identify bottlenecks, perform Root Cause Analysis (RCA), and continuously improve the platform.</p><p>What You'll Own</p><p>Production Infrastructure</p><p>XCP-ng Virtualization Cluster</p><p>Linux &amp; Windows Production VMs</p><p>HAProxy Cluster</p><p>SQL Server</p><p>PostgreSQL</p><p>MongoDB</p><p>Redis</p><p>ClickHouse</p><p>Kubernetes &amp; Docker</p><p>Monitoring &amp; Alerting Platform</p><p>GitHub CI/CD</p><p>Infrastructure Automation</p><p>Azure Infrastructure</p><p>Production Performance &amp; Capacity Planning</p><p>Required Technical Skills</p><p>Infrastructure &amp; Virtualization</p><p>You should be able to independently:</p><p>Deploy, manage, troubleshoot and optimize XCP-ng clusters</p><p>Manage VM lifecycle, storage, networking and live migration</p><p>Diagnose virtualization performance bottlenecks</p><p>Plan infrastructure capacity and resource allocation</p><p>Perform disaster recovery and backup management</p><p>Linux &amp; Windows Production Servers</p><p>You should be able to independently:</p><p>Deploy and maintain production Linux and Windows servers</p><p>Troubleshoot CPU, memory, storage and networking issues</p><p>Perform OS performance tuning</p><p>Handle production incidents</p><p>Secure and harden production servers</p><p>Automate administration tasks</p><p>HAProxy</p><p>Advanced production experience with:</p><p>HAProxy deployment and administration</p><p>High Availability clusters</p><p>Health Checks</p><p>SSL Termination</p><p>Sticky Sessions</p><p>ACL Rules</p><p>Backend Failover</p><p>Load Balancing</p><p>Zero Downtime deployments</p><p>Performance tuning</p><p>Troubleshooting production issues</p><p>Database Administration</p><p>Hands-on production administration of:</p><p>SQL Server</p><p>PostgreSQL</p><p>MongoDB</p><p>Redis</p><p>ClickHouse</p><p>You should be able to independently:</p><p>Install and configure databases</p><p>Backup &amp; Restore</p><p>Replication</p><p>High Availability</p><p>Performance tuning</p><p>Query optimization</p><p>Capacity planning</p><p>Database monitoring</p><p>Troubleshoot production issues</p><p>Root Cause Analysis</p><p>Monitoring &amp; Observability</p><p>Experience building and managing enterprise monitoring using:</p><p>Zabbix</p><p>Datadog</p><p>Grafana</p><p>Prometheus</p><p>ELK (preferred)</p><p>You should be able to:</p><p>Build dashboards</p><p>Configure alerts</p><p>Monitor infrastructure health</p><p>Monitor database performance</p><p>Detect anomalies</p><p>Investigate incidents</p><p>Identify performance bottlenecks</p><p>Kubernetes &amp; Docker</p><p>Production experience with:</p><p>Kubernetes</p><p>Cluster Administration</p><p>Deployments</p><p>Services</p><p>Ingress</p><p>Helm</p><p>StatefulSets</p><p>Persistent Volumes</p><p>Autoscaling</p><p>Rolling Updates</p><p>Production Troubleshooting</p><p>Docker</p><p>Docker</p><p>Docker Compose</p><p>Image Optimization</p><p>Container Networking</p><p>Private Registry</p><p>Production Operations</p><p>CI/CD &amp; Automation</p><p>Experience with:</p><p>GitHub</p><p>GitHub Actions</p><p>CI/CD Pipelines</p><p>Release Automation</p><p>Rollback Strategy</p><p>Secrets Management</p><p>Strong scripting skills using:</p><p>PowerShell</p><p>Bash</p><p>Python</p><p>Automation experience is essential.</p><p>Cloud</p><p>Experience managing Azure production environments including:</p><p>Virtual Machines</p><p>Networking</p><p>Storage</p><p>Monitoring</p><p>Hybrid Infrastructure</p><p>Performance &amp; Troubleshooting</p><p>You should be confident in:</p><p>Finding production bottlenecks</p><p>Performance optimization</p><p>Capacity planning</p><p>Infrastructure scaling</p><p>Database performance tuning</p><p>Application infrastructure troubleshooting</p><p>Root Cause Analysis (RCA)</p><p>High Availability design</p><p>Zero Downtime operations</p><p>We're Looking For Someone Who Can</p><p>✅ Own production infrastructure independently.</p><p>✅ Troubleshoot across the complete infrastructure stack.</p><p>✅ Identify problems before they impact production.</p><p>✅ Make sound technical decisions.</p><p>✅ Optimize systems before recommending hardware upgrades.</p><p>✅ Automate repetitive operational tasks.</p><p>✅ Manage high-availability infrastructure.</p><p>✅ Design scalable production systems.</p><p>✅ Work comfortably in a fast-moving 24/7 production environment.</p><p><strong>Requirements</strong></p><p>7+ years in Senior Infrastructure / Platform Engineering.</p><p>Experience supporting enterprise production platforms.</p><p>Experience managing high-availability environments.</p><p>Strong production troubleshooting and RCA skills.</p><p>Experience with both on-premises infrastructure and Microsoft Azure.</p><p></p>

<p>Job Summary Data Science Middle East (DSME) is seeking an experienced Engagement Manager to lead Managed Services and IT Outsourcing engagements for enterprise customers across the GCC region. The Engagement Manager will act as the primary client contact, ensuring successful service delivery, operational excellence, and long-term customer satisfaction throughout the engagement lifecycle. This role is responsible for managing enterprise client engagements, overseeing outsourced resources, ensuring SLA and KPI compliance, coordinating with internal delivery and talent acquisition teams, and driving continuous service improvements. The successful candidate will also collaborate with Sales and Client Success teams to support account growth, contract renewals, and service expansion opportunities.</p><p><b>Key Responsibilities</b></p><p>Client &amp; Engagement Management</p><ul><li>Act as the primary point of contact for Managed Services and Outsourcing customers.</li><li>Build and maintain long-term client relationships while ensuring exceptional customer satisfaction.</li><li>Lead governance meetings, service reviews, executive business reviews (EBRs), and operational discussions.</li><li>Manage engagement scope, contractual commitments, service quality, and delivery performance.</li><li>Proactively manage customer escalations and ensure timely issue resolution.</li></ul><p>Managed Services Delivery</p><ul><li>Lead end-to-end delivery of Managed Services and IT Outsourcing engagements.</li><li>Ensure compliance with agreed SLAs, KPIs, contractual obligations, and quality standards.</li><li>Monitor operational performance and drive continuous service improvement initiatives.</li><li>Identify delivery risks and implement mitigation and business continuity plans.</li></ul><p>Resource &amp; Team Management</p><ul><li>Manage the complete lifecycle of outsourced consultants, including onboarding, deployment, utilization, performance management, and offboarding.</li><li>Act as the reporting manager for outsourced consultants and managed service teams.</li><li>Conduct regular performance reviews and provide coaching, mentoring, and professional development.</li><li>Optimize workforce planning and resource allocation across multiple client engagements.</li></ul><p>Cross-Functional Collaboration</p><ul><li>Work closely with Sales, Client Success Managers, Delivery Managers, Technical Leads, and Talent Acquisition teams.</li><li>Gather and validate customer requirements and translate them into resource and delivery plans.</li><li>Coordinate recruitment activities to ensure timely staffing fulfillment.</li><li>Support service transitions, knowledge transfer, and onboarding for new engagements.</li></ul><p>Commercial &amp; Business Growth</p><ul><li>Support contract renewals, change requests, service expansions, and account growth initiatives.</li><li>Identify opportunities to introduce additional DSME services within existing customer accounts.</li><li>Participate in account planning and customer success initiatives.</li><li>Support proposal preparation and solution discussions for Managed Services opportunities.</li></ul><p>Governance &amp; Operational Excellence</p><ul><li>Monitor and report engagement KPIs, SLAs, utilization, financial performance, and customer satisfaction metrics.</li><li>Prepare executive dashboards, operational reports, and service review presentations.</li><li>Ensure compliance with internal governance, quality standards, and operational processes.</li><li>Lead continuous improvement initiatives to enhance operational efficiency and customer experience.</li></ul><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications</h2><p>Education</p><ul><li>Bachelor's degree in computer science, Information Technology, Engineering, Business Administration, or a related field.</li></ul><p>Preferred Certifications</p><ul><li>PMP</li><li>PRINCE2</li><li>ITIL Foundation</li><li>Agile Scrum</li></ul><p>Experience</p><ul><li>Minimum 7 years of experience in Engagement Management, Managed Services, IT Outsourcing, Service Delivery, Account Management, or similar customer-facing leadership roles.</li><li>Proven experience managing enterprise Managed Services or IT Outsourcing engagements.</li><li>Experience leading cross-functional technical teams across multiple customers and projects.</li><li>Strong understanding of Software Development Life Cycle (SDLC), Agile methodologies, and enterprise IT environments.</li><li>Experience managing SLAs, KPIs, customer escalations, governance, and service delivery performance.</li></ul><p>Required Skills</p><p>Technical Skills</p><ul><li>Managed Services Delivery</li><li>IT Outsourcing</li><li>Service Delivery Management</li><li>SLA &amp; KPI Management</li><li>IT Service Management (ITSM)</li><li>SDLC</li><li>Agile Delivery</li><li>Project Governance</li><li>Microsoft Office Suite</li><li>Project Management Tools</li></ul><p>Professional Skills</p><ul><li>Client Relationship Management</li><li>Stakeholder Management</li><li>Leadership &amp; Team Management</li><li>Communication &amp; Presentation Skills</li><li>Negotiation</li><li>Problem Solving</li><li>Strategic Thinking</li><li>Commercial Awareness</li><li>Risk Management</li><li>Decision Making</li></ul>

<strong>Job Description<br><br></strong><strong>About TaskUs:</strong> TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.<br><br>The People First culture at TaskUs has enabled the company to expand its workforce to approximately 60,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.<br><br>It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world.<br><br><strong>What We Offer:</strong> At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.<br><br><strong>Job Overview<br><br></strong>The Sales Quality Analyst is responsible for monitoring and evaluating agent-customer sales interactions to ensure they meet compliance, quality, and performance standards . This role is essential for driving continuous improvement, ensuring calls are handled with professionalism and accuracy, and supporting agents for success within the sales/reactivation environment .<br><br><strong>Core Responsibilities<br><br></strong><ul><li> Quality Evaluation and Auditing: Review and assess calls/interactions to ensure compliance, consistency, and high customer experience standards . This includes performing Quality Audits on a targeted sample of interactions to check policy adherence, closure rates, and scrub performed customer satisfaction (CSAT) or Net Promoter Score (NPS) . </li><li> Strategic Coaching and Feedback: Transform raw evaluation data into actionable, human-centric coaching . Provide constructive feedback to agents to discuss their QA score, opportunities, and celebrate wins . Document all coaching sessions and next steps to track agent development and ensure accountability . </li><li> Trend Analysis &amp; Reporting: Generate detailed quality reports, maintain records, and identify recurring or systemic issues by leveraging evaluation data . Provide inputs, based on audits, for briefings and training need identification . </li><li> Compliance Oversight: Ensure agents follow all legal and internal compliance requirements during sales calls . </li><li> Dispute Resolution (If applicable): Act as the final judge when an Agent challenges a score, reviewing the interaction, providing human context, and adjusting scores if a nuanced detail was missed . </li><li> Continuous Improvement: Partner with coordinators or management to continuously refine the AI's grading rubric or process standards as business goals change . Suggest process and system improvements based on common customer concerns or identified defects . </li><li> Ad Hoc Tasks: Support quality-related projects, process improvements, or other tasks as assigned by management .<br><br></li></ul><strong>Qualifications &amp; Skills<br><br></strong><ul><li> Experience in measuring, analyzing, and tracking quality and agent metrics . </li><li> Minimum of 1-year experience as a Quality Analyst . </li><li> Strong attention to detail, analytical, and problem-solving skills . </li><li> Ability to provide clear, actionable, and constructive feedback in an assertive manner . </li><li> Excellent written and verbal communication, documentation, and reporting skills . </li><li> Ability to adapt quickly to process changes and a continuous improvement mindset . </li><li> Familiarity with AI-assisted QA tools or call monitoring software is a plus . </li><li> Proficiency with Microsoft Office/Google Sheets (intermediate Excel/Sheets knowledge preferred) .<br><br></li></ul><strong> Key Performance Indicators (KPIs) <br><br></strong><ul><li> QA Score Validation Accuracy . </li><li> Average QA score for successful calls (e.g., resulting in a sale/reactivation) . </li><li> Dispute Audit Accuracy (confirming the original evaluation was correct) . </li><li> Improvement in agent QA performance post-coaching. </li><li> Timely completion of QA reports and feedback cycles . <br><br></li></ul><strong> <strong>How We Partner To Protect You: </strong> </strong> TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.<br><br><strong><strong> DEI: </strong></strong> In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.<br><br>We invite you to explore all TaskUs career opportunities and apply through the provided URL <strong> https://www.taskus.com/careers/ . <br><br></strong>TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community.<br><br>Req Id: R_2604_5065<br><br>Posted At: Fri Apr 10 2026 00:00:00 GMT+0000 (Coordinated Universal Time)