وظائف لخريجي كلية التربية في مصر
٧٦٨٠ وظائف شاغرة
Company Description :<br>HELLENCE is a life sciences-focused commercial partner dedicated to developing, launching, and supporting life sciences brands to reach their full market potential. The company is committed to doing things differently, fostering an environment where talented professionals can grow and help others succeed. HELLLENCE emphasizes a people-centered culture, believing that when team members are supported, rewarded, and celebrated, clients benefit from exceptional work. The organization strives to be a great place to work, enabling individuals to thrive and contribute to meaningful, potentially life-changing solutions. Together with its teams and clients, HELLENCE transforms complex challenges into opportunities that can positively impact lives.<br>Role Description :The Medical Manager at HELLENCE is a full-time, on-site role based in New Cairo. This position is responsible for providing medical and scientific leadership across client projects, ensuring accuracy and compliance in all medical content and activities. Day-to-day tasks include reviewing and approving medical materials, supporting clinical and medical affairs initiatives, and offering scientific guidance to internal teams and external stakeholders. The Medical Manager will collaborate closely with account, creative, and strategy teams to develop evidence-based communication plans and training programs. Additional responsibilities include staying updated on clinical research and therapeutic area developments, contributing to medical education activities, and representing the agency in medical discussions with clients and healthcare professionals. Lead and manage the Medical Team, ensuring high-quality deliverables and continuous team development.<br>Qualifications : Candidates should possess strong expertise in Pharma and Medical Affairs. Bachelor's degree in Pharmacy or Medicine.8–10 years of experience in medical marketing, medical writing, or medical affairs (agency experience is a Must ). Strong medical writing and scientific communication skills. Experience as a Medical Advisor or in a similar scientific role is highly preferred. Excellent English communication and presentation skills. Strong project management and client-facing skills. Experience in a medical agency, pharmaceutical, or biotechnology environment is highly beneficial. Proven ability to communicate complex medical information clearly to diverse audiences. Strong organizational skills, attention to detail, and ability to manage multiple projects simultaneously. New Cairo -Hybrid
Company Description Trusoft Limited is a digital transformation company specializing in the design and development of software solutions for diverse sectors, including education, healthcare, and finance. The organization focuses on creating high-quality, locally adaptable products that can compete confidently in international markets. With a strong presence in Nigeria, Trusoft aims to transform the technological landscape by delivering software that improves everyday life for consumers. Its solutions are driven by insight, value, and a commitment to continuous improvement, achieved through close collaboration with clients to ensure successful projects and strong returns on investment.<br><br>Role Description <br>The Bilingual Team Lead will oversee a multilingual customer support or operations team, ensuring high-quality service delivery in German, Italian, French, and Dutch. This full-time, on-site role based in Cairo, Egypt involves managing daily team activities, assigning tasks, monitoring performance, and providing coaching and feedback to team members. The role includes handling escalated customer issues, ensuring adherence to service standards, and coordinating with internal stakeholders such as product, technical, and management teams. The Team Lead will prepare performance reports, identify process improvements, support training initiatives, and contribute to creating a collaborative, inclusive working environment.<br><br>Qualifications<br>Proficiency in at least two of the following languages (spoken and written): German, Italian, French, Dutch, along with strong English communication skills. Demonstrated experience in team leadership, people management, and performance coaching in a customer-facing or operations environment. Strong organizational and time management abilities, including task prioritization, workflow coordination, and reporting. Excellent problem-solving and conflict-resolution skills, with the ability to handle escalations and make sound decisions under pressure. Comfort with digital tools and software platforms, including CRM systems, ticketing tools, and office productivity applications. Previous experience in technology, customer support, or digital services industries is highly beneficial. Bachelor’s degree in Business, Communications, Languages, or a related field, or equivalent relevant experience. Ability to work on-site in Cairo, Egypt, collaborate with diverse teams, and maintain a customer-centered, inclusive approach.
<section><p class="heading jdMain">وصف الوظيفة</p><p class="heading">الأدوار والمسؤوليات</p><div class="paragraph"><br> <div>الوصف الوظيفي</div> <br> <p>* مسؤول استقبال الضيوف في أي منفذ وتوجيههم إلى الطاولات بالطريقة القياسية.</p> <p>* مكلف بالعمل في البارات أو المطعم</p> <p>* إعلام العملاء بخيارات الطلب وتشجيع بيع الخدمات المستهدفة.</p> <p>* تقديم أقصى خدمة في كل وحدة، بما يتماشى مع قواعد الخدمة.</p> <p>* الحفاظ على أي ممتلكات شخصية للزبائن والتي تركت في محطة العمل وتسليمها للمشرفين.</p> <p>* الالتزام بتعليمات القسم وإجراءاته التي ينشرها قسم الطعام والشراب.</p> <p>* أداء الواجبات وفق الممارسات والمعايير التشغيلية التي حددها مدير الغذاء والشراب.</p> <p>* الالتزام بقواعد التشغيل.</p> <p>* تخطيط ساعات العمل كما يراها مدير الغذاء والشراب مناسبة. العمل وفق الجدول الزمني للأسبوع وساعات العمل.</p> <p>* حضور تدريب التوجيه.</p> <p>* undergo two performance assessments each year.</p> <p>* السعي لتحقيق رضا العملاء بنسبة 100%</p> <br> <div>المؤهلات</div> <br> <p>التعليم: على الأقل شهادة الثانوية العامة أو دبلوم مهني</p> <p>* الخبرة: لا تقل عن سنتين من الخبرة في الصناعة.</p> <p>* اللغة الأجنبية: اللغة الإنجليزية مطلوبة والروسية.</p> <p>* الدورات والتدريب: تدريبات ومؤتمرات مهنية.</p> <p>* إجادة الحاسب الآلي: غير مطلوبة.</p> <p>* المهارات: معرفة أساسية بالمنتجات والخدمات في المجال ذي الصلة</p></div></section>
Company Description SYE English Community is the first dedicated English community in Egypt, focused on empowering learners through high-impact language development programs. Located in Giza, SYE offers a unique environment where talented instructors help participants transform their English proficiency and practical skills. The community emphasizes interactive learning, real-world application, and continuous personal growth. SYE’s mission is to support learners in enhancing their communication, career opportunities, and overall quality of life through English.<br>Role Description The Online Business English Instructor (project-based) will deliver engaging, learner-centered business English lessons to adult learners, with a focus on practical workplace communication and professional skills. This full-time, on-site role in Giza involves planning and organizing course materials, designing lesson plans aligned with project objectives, and using interactive teaching methods to support learner progress. The instructor will assess learners’ needs, provide individual feedback, track performance, and adjust instruction accordingly. Day-to-day responsibilities include conducting live sessions, assigning and reviewing tasks, collaborating with the SYE team to refine curriculum, and maintaining a supportive, inclusive classroom environment that motivates learners to reach their goals.<br>Qualifications<br> Candidates should possess strong English Teaching and Teaching skills, with experience delivering structured lessons to adult learners. Candidates should possess Business English expertise and the ability to integrate real-world business scenarios into instruction. Candidates should possess excellent Communication skills, including clear spoken and written English suitable for professional contexts. Candidates should possess solid English Grammar knowledge and the ability to explain complex language points in an accessible way. Relevant qualifications such as a degree in English, Education, Linguistics, or a related field, and/or TEFL/TESOL or equivalent certification are beneficial. Experience teaching online or in blended-learning environments, familiarity with digital teaching tools, and the ability to manage groups effectively are advantageous. Strong organizational skills, reliability, and a learner-focused mindset, with a commitment to creating an inclusive and supportive learning environment.
<section><p class="heading jdMain">الوصف الوظيفي</p><p class="heading">الأدوار والمسؤوليات</p><div class="paragraph"><div>
<p> <br><b>
الملخص الوظيفي</b></p>
<p>تهسين، برنامج تطوير قيادة الضيافة متعدد التخصصات؛ يهدف إلى دفع مستويات أعلى من المشاركة والاهتمام لدى المواطنين المحليين في هذا القطاع المهني الذي ينمو باستمرار. تقود تهسين برنامجًا لمدة 12 إلى 18 شهرًا بالتعاون مع كلية كورنل الجامعية.</p>
<p> </p>
<p>النموذج المرشح</p>
<p> </p>
<p>التعليم والخبرة</p>
<p> </p>
<p>شهادة الثانوية العامة أو GED؛ 4 سنوات خبرة في خدمات النزلاء، الاستقبال، التدبير المنزلي، المبيعات والتسويق، الإدارة التشغيلية، أو مجال مهني ذي صلة.</p>
<p>أو</p>
<p> شهادة جامعية لمدة سنتين من جامعة لاعتمادها في إدارة الأعمال، إدارة الفنادق والمطاعم، أو تخصص ذو صلة؛ سنتان خبرة في خدمات النزلاء، الاستقبال، التدبير المنزلي، المبيعات والتسويق، الإدارة التشغيلية، أو مجال مهني ذي صلة.</p>
<p> </p>
<p>الأنشطة الرئيسية للعمل</p>
<p> </p>
<p>إدارة العمل الانضباطي والمشروعات والسياسات</p>
<p> ينسق وينفذ الأعمال والمشروعات المحاسبية كما هو مكلف.</p>
<p> ينسق، ينفذ، ويتابع تدقيقات لجميع مجالات عمليات المنشأة.</p>
<p> يلتزم بالقوانين الفدرالية والولائية المتعلقة بإجراءات العمليات.</p>
<p> يولد ويقدم نتائج دقيقة وفي الوقت المناسب في شكل تقارير وعروض تقديمية، وما إلى ذلك.</p>
<p> يحلل المعلومات ويقيّم النتائج لاختيار الحل الأمثل وحل المشاكل.</p>
<p> يجمع الشيفرة، يصنف، يحسب، يحسب، يراجع المعلومات أو البيانات.</p>
<p> يوازن دفتر الأستاذ.</p>
<p> </p>
<p>دعم عمليات الممتلكات</p>
<p> يعمل مع فرق التشغيل لتطوير استراتيجية تشغيلية تتوافق مع استراتيجية العمل للعلامة وتوجيه تنفيذها.</p>
<p> يراجع بطاقات التعليقات ونتائج رضا النزلاء وبيانات أخرى لتحديد مجالات التحسين.</p>
<p> يقيم ما إذا كانت فرق الانضباط تفي باحتياجات الخدمة ويقدم ملاحظات للفرق.</p>
<p> يشارك في جولات تفقدية للممتلكات لضمان صيانة جميع المناطق بشكل جيد ووضع إجراءات الصيانة الوقائية.</p>
<p> يجري جولات داخل المبنى باستمرار ويتحدث مع الموظفين والضيوف لفهم احتياجات العمل وتقييم فرص التشغيل.</p>
<p> يراجع النتائج من بطاقات التعليقات ورضا النزلاء مع فريق القيادة ويضمن اتخاذ الإجراء التصحيحي المناسب.</p>
<p> يعمل مع الفريق لوضع إجراءات عمل وأنظمة مستدامة تدعم تنفيذ الاستراتيجية.</p>
<p> يراجع التقارير والبيانات المالية لتحديد أداء العمليات مقابل الميزانية.</p>
<p> ينقل رسالة واضحة ومتسقة فيما يتعلق بأهداف القسم لإنتاج النتائج المرغوبة.</p>
<p> </p>
<p>إدارة ومراقبة الأنشطة التي تؤثر على تجربة العميل والضيف</p>
<p> يوفر خدمة عملاء ممتازة من خلال التواجد بسهولة والتواصل مع جميع العملاء والضيوف.</p>
<p> يتخذ نهجاً استباقياً عند التعامل مع مخاوف العملاء والضيوف.</p>
<p> يمتاز بالاحترافية والمجاملة للعملاء والضيوف في جميع الأوقات.</p>
<p> يستجيب في الوقت المناسب لطلبات قسم خدمة العملاء.</p>
<p> يضمن أن جميع أعضاء الفريق يلبون أو يتجاوزون جميع متطلبات الضيافة.</p>
<p>دعم الربحية</p>
<p> يدعم عمليات التدقيق السنوية للجودة.</p>
<p> يراجع البيانات المالية، تقارير المبيعات والنشاط وبيانات الأداء الأخرى لقياس الإنتاجية وتحقيق الأهداف وتحديد مجالات خفض التكاليف وتحسين البرنامج.</p>
<p> </p>
<p>دعم معايير السلامة وإجراءات العمل</p>
<p> ينفذ خطة الطوارئ في الملكية.</p>
<p> يوفر بيئة عمل آمنة امتثالا لإدارة السلامة والصحة المهنية/MSDS.</p>
<p> ينفذ ويحافظ على برامج الوقاية من الحوادث في الملكية.</p>
<p> يتبع خطط التعافي الخاصة بالملكيات.</p>
<p> </p>
<p>مسؤوليات إضافية</p>
<p> يوفر معلومات للمشرفين والزملاء والمرؤوسين عبر الهاتف، كتابيًا، بريد إلكتروني، أو شخصيًا.</p>
<p> يظهر الثقة بالنفس والطاقة والحماس.</p>
<p> يدير نزاعات المجموعة أو العلاقات الشخصية.</p>
<p> يخطر وي/أو يحدث التنفيذيين والزملاء والمرؤوسين بالمعلومات ذات الصلة في الوقت المناسب.</p>
<p> يدير الوقت ويملك مهارات تنظيمية.</p>
<p> يعرض الأفكار والتوقعات والمعلومات بشكل موجز ومنظم.</p>
<p> يستخدم منهجية حل المشكلات لاتخاذ القرار والمتابعة.</p>
<p> يجري المكالمات إذا لزم الأمر.</p>
<p> </p>
<p>تطوير القيادة</p>
<p> تفسير البيانات المالية، إدارة الأشخاص، وأساسيات تسويق وضيافة المعاونة والتخطيط.</p>
<p> يشمل مزيجاً من المعرفة المتخصصة في الصناعة ومهارات القيادة. سيسمح لك بالتعلم من أفضل الخبراء في كلية إدارة الفندق. يتكون هذا البرنامج من مجموعة من الدورات الأساسية والدورات الانتقائية.</p>
<p> </p>
<p>التعليم من أجل التوظيف (EFE)</p>
<p> يدمج مكون EFE مجموعة من دورات الضيافة المطورة محلياً وعالمياً والتي تم تصميمها خصيصاً لإعداد المواطنين المحليين لمسارات مهنية في صناعة الضيافة.</p>
<p> هذه الفترة التي تستغرق ستة أسابيع من تهسين تشمل نحو 260 ساعة من تدريب الضيافة، مع العديد من المكونات الخاصة بالجاهزية لسوق العمل وفهم أفضل لبيئة العمل وطبيعة الوظائف.</p>
<p> </p>
<p>التدريب العام</p>
<p> يحدث في الأشهر الستة الأولى من البرنامج. سيتدرج كل مشارك بين ست تخصصات رئيسية في الملكية، مقسماً بين 2 إلى 3 أسابيع في كل تخصص. التخصصات الستة هي:</p>
<p> عمليات الغرف</p>
<p> الطعام والشراب</p>
<p> المبيعات والتسويق (BMSC)</p>
<p> الموارد البشرية</p>
<p> السلامة والأمن (منع الخسائر)</p>
<p><br></p></div></div></section>
Company Description Raya CX is a next-generation BPO and customer experience management provider serving clients across diverse industries worldwide. Since 2001, the company has been a preferred partner for customer service, technical support, and global services for Fortune 1000 organizations across North America, Europe, the Middle East, and Africa. Raya CX delivers services from highly competitive and skilled labor markets, enabling consistent, high-quality customer interactions. Its integrated outsourcing solutions are supported by advanced technology, robust operational strategies, and a commitment to continuous improvement and innovation. Team members join a dynamic environment focused on delivering exceptional service and building long-term client relationships.<br>Role Description The French Speakers (Customer Service) role is a full-time, on-site position based in Qesm 2nd 6 October. In this role, team members respond to customer inquiries in French via phone, email, and chat, providing accurate information and resolving issues in a timely, professional manner. Daily responsibilities include handling account-related questions, troubleshooting service concerns, documenting interactions in the CRM system, and following established procedures and service level standards. The role also involves collaborating with supervisors and colleagues to escalate complex cases, share feedback on recurring issues, and contribute to process improvement. Consistent adherence to quality, confidentiality, and performance guidelines is essential.<br>Qualifications<br> <br>Strong proficiency in spoken and written French, with good command of English for internal communication. Customer service abilities, including active listening, empathy, problem-solving, and handling high volumes of inquiries professionally. Communication skills to convey information clearly, manage expectations, and maintain a courteous, service-oriented tone across channels. Technical comfort with computer systems, CRM or ticketing tools, and basic troubleshooting of online services and applications. Organizational skills to manage time, prioritize tasks, and maintain accurate records of customer interactions. Ability to work on-site in Qesm 2nd 6 October, with flexibility to follow shift schedules and meet performance targets. Previous experience in contact centers, customer support, or BPO environments is an advantage. High school diploma or equivalent required; post-secondary education in business, communication, or related fields is a plus.
We're Hiring | German Language Instructor (Non-Native Speakers) Lahjaro Languages Institute<br>Lahjaro Languages Institute is seeking a qualified and experienced German Language Instructor specializing in teaching German to non-native speakers, to join our expanding academic team.<br> Position Details:• Role: German Language Instructor – Non-Native Speakers• Type: Full-Time | Hourly-Based• Mode: Online (Remote)<br> Responsibilities:• Deliver structured and engaging German lessons to non-native speakers across all proficiency levels (A1 to C2)• Design and implement lesson plans aligned with recognized German teaching curricula and the CEFR framework• Assess and track student progress, providing regular constructive feedback• Adapt teaching methodology to suit diverse learner backgrounds, goals, and learning styles• Prepare students for recognized German language certifications (Goethe-Zertifikat, Test DaF, TELC, ÖSD)• Participate in curriculum development and academic coordination as required• Maintain accurate student records and attendance logs<br>Requirements & Qualifications:• Bachelor's degree or higher in German Language, German Studies, Education, Linguistics, or equivalent• Minimum 2 years of experience teaching German to non-native speakers• Proven teaching experience in Gulf countries (Saudi Arabia, UAE, Kuwait, Qatar, Bahrain, or Oman)• Strong command of a recognized German teaching curriculum — please specify your current curriculum in your application (e.g., Schritte Plus Neu, Netzwerk, Menschen, Aspekte Neu, studio [21], or equivalent)• Proficiency in online teaching platforms (Zoom, Google Meet, LMS)• Solid understanding of CEFR levels and exam preparation methodologies• Excellent communication, classroom management, and student engagement skills• Native or near-native German proficiency (C2 level or above)• Stable internet connection and a laptop <br> Preferred (Added Advantage):• Recognized teaching certifications (DaF, DaZ, CELTA, or equivalent)• Experience preparing students for Goethe-Zertifikat, Test DaF, or TELC exams• Familiarity with teaching German for professional or business purposes• Experience with international students from diverse nationalities and backgrounds<br>How to Apply:Please send your CV including:✔ Your current or most recent German teaching curriculum✔ Gulf countries where you have teaching experience✔ Your German language proficiency level<br>To: info@lahjaro.comWebsite: www.lahjaro.com
Company Description COB Solution supports medical providers by improving operational efficiency, optimizing workflows, and implementing innovative solutions that enhance patient care. The organization focuses on building streamlined processes that allow care teams to spend more time with patients and less time on administrative tasks. By combining technology and practical healthcare expertise, COB Solution helps providers deliver consistent, high-quality services. The company is committed to fostering professional growth and creating collaborative environments where care delivery and patient outcomes continually improve.<br>Role Description The Home Recovery Coordinator role is a full-time, on-site position based in El Maadi El Gadida, designed for professionals with a physical therapy background. The coordinator will oversee patients’ recovery plans at home, ensuring that prescribed physical therapy exercises and routines are understood, followed, and adjusted as needed. Day-to-day responsibilities include conducting patient assessments, tracking progress, providing education on safe home exercises, and coordinating with physicians, therapists, and family members. The role also involves managing recovery cases, documenting patient outcomes, and escalating any concerns related to physical or mental health to the appropriate providers. The coordinator will support patients in adhering to their recovery goals, promote safe practices, and contribute to continuous improvement of home recovery protocols.<br>Qualifications<br> <br>Strong Interpersonal Skills and Communication abilities to build trust with patients, families, and multidisciplinary teams. Experience in Case Management, including planning, coordinating, and monitoring home recovery and rehabilitation journeys. Awareness of Mental Health considerations and the ability to recognize when to refer patients for additional support. Training skills to educate patients and caregivers on physical therapy exercises, safety, and recovery best practices. Background in Physical Therapy or Rehabilitation, with relevant certification or degree preferred. Ability to document clinical information accurately and maintain organized records. Capacity to work on-site in El Maadi El Gadida and travel locally to patient homes as needed. Commitment to patient-centered care, ethical practice, and continuous professional development.
<h2 class="h5">وصف الوظيفة</h2>
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<strong>تدريب دعم العملاء عبر المحادثة</strong><p>تسر iSchool أن تقدم <strong>تدريب دعم العملاء عبر المحادثة</strong> <strong>- للمتحدثين باللغة الإنجليزية</strong> للأفراد الذين يرغبون في اكتساب خبرة عملية في صناعة التعلم الإلكتروني. كمتدرب في دعم العملاء عبر المحادثة، ستدعم فريق تجربة العملاء من خلال تقديم مساعدة استثنائية للطلاب، أولياء الأمور، والمعلمين من خلال المحادثة عبر الإنترنت. يعد هذا التدريب فرصة ممتازة للمرشحين الذين لديهم شغف بالتكنولوجيا، والتعليم، وخدمة العملاء مع تطوير مهاراتهم في التواصل، حل المشكلات، والمهارات المهنية في بيئة ديناميكية.</p><br><strong>المسؤوليات</strong><ul><li> الرد على استفسارات العملاء عبر المحادثة المباشرة بطريقة مهنية، ودية وفي الوقت المناسب. </li><li> مساعدة الطلاب وأولياء الأمور والمعلمين في الأسئلة حول برامجنا وخدماتنا ومنصتنا. </li><li> استكشاف وحل مشاكل تقنية أساسية تتعلق بمنصة التعلم الإلكتروني. </li><li> إرشاد المستخدمين الجدد خلال عملية التسجيل والتعريف. </li><li> توثيق تفاعلات العملاء والمشاكل والتعليقات بدقة. </li><li> تصعيد الاستفسارات المعقدة إلى الفريق المناسب عند اللزوم. </li><li> دعم فريق دعم العملاء في تقديم تجربة عملاء متميزة. </li><li> المشاركة في جلسات تدريبية لتعزيز معرفة المنتج ومهارات خدمة العملاء.</li></ul> </div>
Company Description ALFA PLUS is a growing organization focused on delivering high-quality products and services to a diverse customer base. The company emphasizes customer satisfaction, efficient service, and long-term client relationships. ALFA PLUS values teamwork, professionalism, and continuous improvement in all areas of its operations. Team members are encouraged to contribute ideas, develop their skills, and support a collaborative work environment. The company offers opportunities for career development and performance-based growth.<br>Role Description The Telesales role at ALFA PLUS is a full-time, on-site position based in Egypt. The role involves making outbound and receiving inbound calls to present products and services, answering inquiries, and guiding potential customers through the sales process. Daily tasks include identifying customer needs, explaining features and benefits, handling objections, and closing sales in line with company targets. The Telesales team member will update and maintain accurate customer records, follow up on leads, and coordinate with other departments to ensure smooth order processing and after-sales support. The role also includes meeting individual and team performance metrics, adhering to call scripts and compliance guidelines, and participating in regular training and coaching sessions.<br>Qualifications<br> Strong communication and active listening skills, with the ability to build rapport and handle objections over the phone. Basic sales and negotiation skills, including experience working with sales targets or KPIs in a call center or telesales environment. Customer service orientation, with the ability to understand customer needs and provide clear, accurate information. Comfort using computers, CRM tools, and call-handling systems, with attention to detail in data entry and record keeping. Ability to work on-site in Egypt, manage time effectively, and stay organized in a fast-paced, target-driven setting. Previous experience in telesales, inside sales, or customer support is preferred but not mandatory. High school diploma or equivalent; additional education in business, marketing, or related fields is an advantage. Willingness to learn, adapt to feedback, and participate in ongoing training and development.
Company Description Alorica is a global customer experience provider focused on creating long-term customer relationships by designing and delivering impactful brand experiences. As a full-service CX partner, Alorica combines proven performance, specialized industry expertise, and advanced technology to drive measurable results for clients. The company stands out by pioneering new approaches to customer experience, emphasizing integrity, authenticity, and strong client partnerships. With approximately 100,000 professionals across 17 countries, Alorica supports more than 250 brands in over 75 languages. Team members join a curious, creative, and connected community with diverse career opportunities worldwide.<br>Role Description This is a full-time, on-site Airline Customer Support role based in Qesm El Sheikh Zaid. The role involves assisting airline customers with inquiries related to reservations, ticket changes, flight information, baggage policies, and general travel support via phone, chat, or email. The team member will handle customer concerns, troubleshoot issues, and provide clear, professional guidance in B2-level English while following airline policies and Alorica’s quality standards. Daily responsibilities include documenting interactions accurately, escalating complex cases when necessary, and meeting performance metrics such as response time, customer satisfaction, and adherence to procedures. The role may also include offering appropriate services or upgrades and collaborating with supervisors and colleagues to enhance the overall customer experience.<br>Qualifications<br> <br>Strong Communication skills in English (B2 level), including clear speaking, active listening, and professional written responses. Customer Service skills, with the ability to handle inquiries, resolve complaints, and maintain a positive, empathetic attitude. Basic knowledge or strong interest in Airlines and Aviation, including common airline procedures, terminology, and customer touchpoints. Sales awareness, with the ability to identify customer needs and offer relevant services or upgrades when appropriate. Previous experience in contact centers, hospitality, travel, or related service industries is an advantage. Ability to work on-site in Qesm El Sheikh Zaid, follow structured schedules, and adapt to a fast-paced environment. Proficiency in using computer systems, CRM tools, and multiple applications while assisting customers. High school diploma or equivalent; additional education in tourism, hospitality, or business is a plus.
About the Role We are seeking a highly organized and detail-oriented Project Coordinator to join our Regional Sales team. The ideal candidate will play a key role in coordinating sales operations, supporting project execution, managing customer documentation, and ensuring seamless communication between Sales, Project Delivery, Finance, Procurement, and customers. This role is critical to ensuring the smooth execution of projects from initiation through completion while maintaining accurate reporting and documentation throughout the project lifecycle. Key Responsibilities Sales Operations & Administration Prepare quotations, proposals, contracts, and sales-related documentation. Process sales orders and ensure the accuracy of customer information. Maintain CRM systems and sales databases with updated records. Coordinate with the Finance team regarding invoicing, payment follow-ups, and customer account status. Support tender and bid submission activities. Project Coordination Coordinate project initiation and facilitate smooth handover from Sales to Delivery teams. Track project milestones, timelines, deliverables, and dependencies. Follow up with internal stakeholders and customers on project progress. Maintain project schedules, trackers, and status reports. Escalate project delays, risks, and critical issues when required. Reporting & Documentation Prepare weekly and monthly management reports. Maintain project documentation, contracts, purchase orders, and change requests. Ensure all project files and records are accurate and up to date. Qualifications Education Bachelor's degree in Computer Science, Business Administration, Commerce, or a related field. Graduates from reputable universities are preferred. Certifications PMP Certification is a strong advantage. Experience3–5 years of overall professional experience. Minimum of 2 years of experience in a similar Project Coordination, Sales Administration, or PMO support role. Previous experience in IT, technology services, or project-based environments is highly preferred. Technical Skills Strong proficiency in Microsoft Office Suite, particularly Excel, Power Point, and Word. Experience using CRM systems. Strong reporting, documentation, and administrative skills. Basic understanding of IT concepts and project environments. Fluent English communication skills. Personal Competencies Excellent organizational and multitasking abilities. Strong communication and coordination skills. High attention to detail and ability to meet deadlines. Ability to work effectively with cross-functional teams. Strong problem-solving and follow-up capabilities.
Company Description Medicazone is a leading Arabic-language medical platform focused on raising health awareness across the Arab world. The organization provides accurate, evidence-based medical information to the public, enabling individuals to make better-informed health decisions. Content is created and reviewed by a select group of highly qualified physicians from various specialties, ensuring quality and reliability. Medicazone aims to bridge the gap between medical professionals and the community through accessible, trustworthy digital health education. The platform continues to expand its reach and impact, offering opportunities for team members to contribute to meaningful, socially driven work.<br>Role Description This is a full-time, on-site Sales Executive role based in Giza. The Sales Executive will be responsible for identifying and qualifying new business opportunities, building and maintaining relationships with clients and partners, and promoting Medicazone’s services to healthcare providers, advertisers, and related organizations. Daily tasks include conducting sales calls and meetings, preparing and delivering presentations, negotiating contracts, and following up on leads to ensure successful deal closure. The role also involves collaborating with marketing and content teams to align sales strategies with platform offerings and market needs, maintaining accurate sales records, and reporting on performance and pipeline progress. The Sales Executive is expected to meet sales targets, provide excellent client service, and represent Medicazone professionally in all interactions.<br>Qualifications<br> <br>Strong sales, negotiation, and persuasion skills, with a proven ability to close deals and achieve targets. Client relationship management and communication skills, including the ability to present complex information clearly and confidently. Basic understanding of digital platforms, online media, or healthcare-related services, with the ability to learn product details quickly. Organizational and time-management skills, including maintaining accurate records and managing multiple leads and accounts. Relevant experience in sales, business development, or account management, preferably in healthcare, tech, or media sectors. Bachelor’s degree in Business, Marketing, Communications, or a related field, or equivalent practical experience. Fluency in Arabic and good command of English, both written and spoken. Ability to work on-site in Giza, collaborate effectively in a team, and adapt to a fast-paced, mission-driven environment.
We are hiring a Marketing Manager – Religious Tourism (Hajj & Umrah) Location: El Sheikh Zayed, Cairo, Egypt (On-site) Department: Religious Tourism Employment Type: Full-Time, Rotational Shift (8 hours/day, 1 day off) Benefits: Social Insurance & Mobile Allowance Included<br>Job Purpose:Develop and execute strategic marketing initiatives that drive sales growth, brand awareness, and customer acquisition for Hajj, Umrah, and Religious Tourism programs. Key Responsibilities:Strategy & Execution: Develop and execute annual marketing strategies and budgets tailored for Hajj and Umrah programs. Digital Campaign Management: Oversee and optimize high-performing digital marketing campaigns across Meta (Facebook, Instagram), Google Ads, and other social media platforms to drive lead generation. Team Leadership: Lead, mentor, and manage a small, high-performing marketing team (3 subordinates) to meet departmental KPIs. Partnership Development: Build and maintain strategic B2B relationships with agents, sub-agents, and corporate partners. Content & Branding: Direct content creation, branding initiatives, and the production of promotional materials. Performance Tracking: Monitor campaign performance, ROI, and customer acquisition metrics, preparing monthly performance dashboards for management. Market Intelligence: Conduct ongoing market research and competitor analysis to identify new growth opportunities. Cross-Functional Collaboration: Align closely with Operations and Sales teams to maximize booking conversions and ensure exceptional customer satisfaction.<br>Job Requirements:Experience:Minimum 5–8 years of overall experience in Marketing. Mandatory: Minimum 3 years of specialized experience in Religious Tourism Marketing (Hajj & Umrah). Proven track record in digital campaign management with measurable lead generation and customer acquisition results. Education: Bachelor’s Degree in Marketing, Business Administration, Tourism Management, Commerce, or a related field. Certifications (Preferred): Digital Marketing, Google Ads, Meta Marketing, or Tourism Marketing certifications. Skills & Competencies:Advanced computer proficiency and deep knowledge of Meta Business Suite, Google Ads, Google Analytics, CRM systems, and Canva/Adobe Creative Suite. Deep, thorough understanding of the Egyptian Religious Tourism market. Strong leadership, communication, and negotiation skills. Language: Very Good command of English.<br>Target Industries:Religious Tourism Companies / Hajj & Umrah Operators Travel Agencies & Hospitality/Destination Management Companies (DMCs)
Draft Job Description – HSE Manager Job Title: Health, Safety & Environment (HSE) Manager Location: Multinational / Industrial Operations Reports To: Senior Management / Director of Operations Role Overview The HSE Manager will lead organizational health, safety, and environmental programs, ensuring compliance with international standards (OSHA, NFPA, NEBOSH) and local regulations. This role combines technical expertise in fire and safety systems with strategic leadership in risk management, environmental sustainability, and workplace safety culture. Key Responsibilities Health & Safety Leadership Develop and enforce HSE policies, procedures, and systems across operations. Conduct risk assessments, safety audits, and inspections to identify hazards. Ensure compliance with OSHA, NFPA, NEBOSH, and environmental regulations. Environmental Management Implement sustainable practices to reduce environmental impact. Oversee waste management, hazardous material handling, and pollution control. Promote awareness campaigns on climate risks and environmental safety. Emergency Preparedness & Crisis Response Design and maintain emergency response and business continuity plans. Lead fire drills, evacuation procedures, and first aid/BLS programs. Coordinate with civil defense, police, and medical responders during crises. Training & Awareness Deliver HSE training programs for employees and contractors. Mentor staff to build a proactive safety culture. Provide refresher sessions to adapt to evolving risks. Incident Investigation & Reporting Investigate workplace accidents, near‑misses, and environmental incidents. Prepare root cause analysis reports and recommend preventive measures. Track incident trends and implement corrective actions. Qualifications NEBOSH International General Certificate (IG1 & IG2). OSHA 30‑Hour Training (General & Construction Industry).25+ years of experience in occupational safety, fire protection, and environmental management. Strong leadership, risk management, and crisis response expertise. Experience with multinational organizations in oil, industrial, tourism, and education sectors. Proficiency in MS Office, Auto CAD, and safety management systems. Key Achievements Protected medical facilities and equipment exceeding 1,250 million EGP from fire hazards. Trained 2,500+ employees in emergency response, reducing incident recurrence by 40%. Delivered 300+ awareness lectures and distributed 500+ safety bulletins on fire prevention and climate risks. Recognized for building strong safety cultures in multinational organizations.
As part of our strategic expansion plan to broaden our market reach and support Egypt's growing agricultural sectors, Modern Machinery is looking for a dynamic and results-driven Agricultural Sales Engineer to lead our growth in Upper Egypt.<br>If you are an energetic sales professional with a strong background in agricultural machinery and a deep connection to the Upper Egypt market, we want you on our team!<br>Assigned Territory Upper Egypt region, focusing on: Minya, El-Wahat, New Valley (Al-Wadi Al-Gadid), and Toshka.<br>Key Responsibilities Drive Regional Sales: Promote and sell our premium line of tractors and agricultural equipment, executing the company's regional sales strategies.<br>Client Relationship Management: Build, develop, and maintain solid, long-term relationships with large-scale farms, corporate agricultural investors, and local landowners.<br>Market Expansion: Identify new business opportunities and expand Modern Machinery’s customer base across the assigned territories.<br>Technical Consultation: Conduct on-field product demonstrations, clearly explaining technical features, efficiency, and the value proposition of our machinery to prospective clients.<br>Market Insights: Monitor local market trends, agricultural seasons, and competitor activities to provide actionable feedback to management.<br>Job Requirements & Qualifications Education: Bachelor’s degree in Agricultural Engineering or a relevant technical discipline related to heavy machinery.<br>Experience: Minimum of 3 years of proven sales experience specifically in agricultural equipment, tractors, or related heavy machinery.<br>Location & Market Knowledge: Must be a resident of an Upper Egypt governorate with deep familiarity, practical market knowledge, and an established network in the region.<br>Mobility: A valid driver's license is strictly required.<br>Skills: Strong negotiation, communication, and interpersonal skills with a client-focused attitude.<br>What We Offer Competitive basic salary plus an attractive, performance-based commission structure.<br>Company vehicle or car allowance for field operations.<br>Comprehensive medical and social insurance.<br>Opportunity to work with world-class international agricultural brands and a clear path for career growth.<br>If you fit the profile and are ready to drive the future of agricultural mechanization with us, please send your updated CV to hr@modern-machinery-eg.com with the subject line: "Agricultural Sales Engineer - Upper Egypt"
Company Description Teleperformance Global Services is a global customer experience management company with operations in multiple regions, including India. The organization focuses on delivering high-quality customer care, technical support, and digital services for international clients across various industries. Teleperformance emphasizes a professional work environment, continuous learning, and performance-based growth opportunities for team members. The company values diversity, inclusion, and ethical business practices while supporting employees with structured training and development. Joining Teleperformance means being part of a global network dedicated to enhancing customer satisfaction and operational excellence.<br>Role Description The Chat Support Representative B2/C1 role is a full-time, on-site position based in New Cairo. In this role, the representative will handle customer inquiries via chat, provide accurate information about products and services, and resolve issues efficiently while maintaining high customer satisfaction. Daily tasks include responding to multiple chat conversations, troubleshooting basic technical problems, documenting interactions in internal systems, and escalating complex issues to the appropriate teams when needed. The representative will adhere to quality and productivity standards, follow established procedures, and use analytical skills to understand customer needs and offer suitable solutions. The role also involves collaborating with team members, participating in coaching and training sessions, and contributing to overall service improvement, with a net salary of 19,000 and performance-based bonus in Euro.<br>Qualifications<br> <br>Ability to deliver effective Customer Support and consistently maintain high Customer Satisfaction. Capacity to handle basic Technical Support tasks, including identifying and reporting technical issues. Strong Communication skills in English at B2/C1 level, with clear written expression suitable for chat-based interactions. Demonstrated Analytical Skills to understand customer concerns, interpret information, and provide appropriate solutions. Bachelor’s degree or equivalent education level, with strong computer literacy and typing accuracy. Previous experience in customer service, contact centers, or chat support is preferred but not mandatory. Ability to work on-site in New Cairo on rotating shifts, including weekends or holidays if required. Professional, inclusive attitude with the ability to work in a diverse team and follow company policies and procedures.
Company Description Nosseir is a fashion brand based in Alexandria, Egypt, focused on creating distinctive, high-quality garments that blend contemporary design with careful craftsmanship. The company is committed to innovation in fashion while maintaining attention to detail in materials, fit, and finishing. Nosseir values collaboration, creativity, and a strong understanding of evolving customer preferences. Team members are encouraged to contribute ideas, grow their skills, and help shape the brand’s aesthetic and product lines.<br>Role Description This is a full-time, on-site Fashion Designer role based in Alexandria, Egypt. The Fashion Designer will be responsible for conceptualizing and developing seasonal collections, from initial sketches to final samples, in alignment with Nosseir’s brand identity and market trends. Day-to-day tasks include researching trends, selecting fabrics and materials, developing detailed technical drawings, and collaborating with pattern makers and tailors to ensure accurate construction and fit. The role also involves overseeing fittings, refining designs based on feedback, and ensuring that embroidery, textiles, and other design elements are executed to high quality standards. The Fashion Designer will work closely with production and merchandising teams to ensure collections are commercially viable and delivered on time.<br>Qualifications<br> <br>Strong skills in Fashion Design and Fashion, including concept development, sketching, and collection planning Experience with Embroidery and decorative detailing, with an ability to integrate embellishments into cohesive designs Knowledge of Textiles, fabrics, and materials, with the ability to select appropriate options for different designs and seasons Proficiency in Fitting, garment construction, and working with pattern makers and tailors to refine fit and silhouette Relevant education in Fashion Design or a related field, or equivalent professional experience Ability to work on-site in Alexandria, Egypt and collaborate effectively with cross-functional teams Attention to detail, strong time management skills, and the ability to handle multiple projects simultaneously Familiarity with fashion design software (e.g., Adobe Illustrator, CAD tools) is an advantage Portfolio demonstrating previous fashion design work, including completed garments and collections
<section><p class="heading jdMain">وصف الوظيفة</p><p class="heading">الأدوار والمسؤوليات</p><div class="paragraph"><p>مهندس عالي في العقود والمشتريات (حزمة بحرية)</p><p>متطلبات التعليم والبدائل المقبولة</p><p><br></p><p>درجة البكالوريوس في الهندسة / تقدير الكميات / إدارة البناء – إلزامي</p><p>التخصص في العقود / الإدارة التجارية – مفضل</p><p>قد يعوض الخبرة العملية القوية في العقود والمشتريات التخصص الرسمي</p><p>الدورات / الشهادات المطلوبة</p><p><br></p><p>تدريب FIDIC (تطبيق عملي ضروري)</p><p>PMP – ميزة</p><p>دورات المشتريات / العطاء – مفضل</p><p>إدارة المطالبات / تدريب قانون العقد – مفضل</p><p><br></p><p><br></p><p>المتطلبات</p><p></p><p><br></p><p><br></p><p><br></p><p>الفوائد</p><p>الخبرة في مشاريع بحرية / ساحلية / بنى تحتية تعتبر ميزة قوية</p><p>فهم قوي لـ:</p><p>عمليات العطاء</p><p>إدارة العقد</p><p>تنسيق المشتريات</p><p>يجب أن يكون قويًا في:</p><p>الوثائق</p><p>التواصل التعاقدي</p><p>الاهتمام بالتفاصيل</p><p>الخبرة في بيئات متعددة الحزم مفضلة</p><p>تنسيق قوي مع:</p><p>فريق التجارة</p><p>فريق التخطيط</p><p>فرق الموقع/البناء</p><p>الخبرة المطلوبة – مهندس العقود والمشتريات الأول (مستوى PMC)</p><p><br></p><p>10–12+ سنوات من الخبرة</p><p><br></p><p>التطور المهني النموذجي:</p><p><br></p><p>0–5 سنوات: مهندس العقود / المشتريات</p><p>5–10 سنوات: مهندس عالي في العقود / المشتريات</p><p>10–12 سنة: مهندس عالي في العقود والمشتريات</p><p>المتطلب أدناه:</p><p><br></p><p>8–9 سنوات: محسوب الحد</p><p>أقل من 8 سنوات: غير مناسب</p><p>ملاحظة مهمة (حزمة بحرية):</p><p><br></p><p>· يتعين على المرشح فهم قيود اللوجستيات وتحديات الشراء في أعمال البحر</p><p><br></p><p>· تعرض لـ:</p><p><br></p><p>o المواد المستوردة</p><p><br></p><p>o المقاولين المتخصصين</p><p><br></p><p>o المعدات طويلة الأمد</p></div></section><section><p class="heading">المرشح المطلوب السمات</p><p class="paragraph"></p><h2><br></h2><p></p></section>
Company Description Fornax World is driven by a diverse team of seasoned professionals with expertise in Marketing, Design, Technology, and Multimedia. Known for its innovative approach, the company delivers creative advertising solutions that resonate with clients and audiences alike. Fornax thrives on collaboration, leveraging a multifaceted team to craft impactful campaigns. Join a dynamic and passionate team dedicated to creating lasting impressions and driving results.<br>Role Description The Account Director is the senior owner of client relationships and account operations at Fornax — the main point of confidence for clients, the leader of the Account Management team, and the person accountable for keeping every account running smoothly across communication, delivery, and quality, while supporting the agency’s growth.<br>Position Manages: Account Managers. Collaborates with: Marketing/Strategy, Social Media, Creative & Design, Production, Media Buying & Performance. Owns directly: A portfolio of key accounts, alongside overseeing the wider roster through the team.<br>Experience & Background5–7 years in account management at a 360°, creative, or production agency, including 1–2 years at Senior AM or AD level. Proven end-to-end ownership of key accounts — accountable for retention, satisfaction, and delivery. Experience managing a portfolio across creative, design, production, social, and media. Direct experience leading and developing an account team (real line management). Real estate, FMCG, banking, automotive, or retail exposure is a plus.<br>Commercial & Strategic Strong grasp of scopes, budgets, profitability, and organic account growth. Translates client objectives into clear internal direction. Contributes credibly to pitches, proposals, and quotations. Literate in media buying and performance enough to hold the conversation (not to run it).<br>Leadership & Account Management Sets service standards and coaches the team to them. Handles high-stakes situations and difficult clients calmly to resolution. Strong cross-functional collaborator who removes bottlenecks.<br>Communication & Language Fully bilingual — polished English and fluent Arabic, written and spoken. Confident leading senior client meetings and reviews. Clear, client-ready writing (emails, MoMs, briefs, proposals).<br>Education Bachelor's in Marketing, Communication, Business, or related; MBA a plus.<br>Tools Comfortable with account/project management tools and standard agency workflows.<br>Preferred GCC market exposure and production-side understanding.