وظائف لخريجي كلية التربية في مصر

Company Description None is a growing organization focused on providing quality property advisory services to clients in Sheikh Zayed City and surrounding areas. The company aims to support individuals and businesses in making informed real estate decisions through market insights and personalized guidance. Team members collaborate closely to deliver professional, client-centered service. The work environment emphasizes integrity, transparency, and long-term customer relationships. This setting offers property advisors the opportunity to develop their expertise and contribute to the company’s growth. Role Description This is a full-time, on-site Property Advisor role based in Sheikh Zayed City. The Property Advisor will guide clients through the process of buying, selling, and renting properties, including conducting property viewings, explaining key features, and answering questions. Daily tasks include researching local market trends, maintaining accurate property listings, and preparing basic reports or presentations for clients. The role involves building and maintaining relationships with prospective and current clients, responding to inquiries, and following up to support decision-making. The Property Advisor will collaborate with internal teams to coordinate documentation, ensure compliance with company procedures, and help deliver a seamless client experience. Qualifications Strong communication and interpersonal skills to build trust, explain property details clearly, and support clients through decision-making. Customer service and sales abilities, including negotiation, relationship management, and follow-up with prospective and existing clients. Basic analytical and research skills to understand market trends, property values, and neighborhood characteristics. Organizational and time-management skills to handle multiple client requests, property viewings, and documentation efficiently. Comfort with using digital tools and property listing platforms; familiarity with Microsoft Office or similar productivity software. Ability to work on-site in Sheikh Zayed City and travel locally for property visits and client meetings. Previous experience in real estate, property advisory, or a related field is an advantage but not strictly required. Relevant education in business, real estate, or a related discipline is beneficial; continuous learning mindset is highly valued.

Company Description UGT (Unionaire Group Technology) is a parent company overseeing a diversified portfolio of home appliance manufacturing brands, including Unionaire and Premium. Since 1995, UGT has been recognized for producing innovative, high-quality products using advanced technology in its factories. The company’s range includes air conditioning systems, cookers, refrigerators, deep freezers, heaters, and washing machines, serving customers across the Middle East. As a prominent manufacturer and distributor, UGT focuses on delivering an exceptional shopping experience and maintaining strong customer trust. The organization is committed to quality and innovation and aims to continue leading the home appliance market for years to come.<br>Role Description This is a full-time, on-site Promoter role based in 6th of October. The Promoter will represent UGT brands in retail locations, actively engaging with customers to present product features, benefits, and promotions. Responsibilities include demonstrating home appliances, answering customer questions, and providing helpful guidance to support purchase decisions. The role involves maintaining attractive product displays, ensuring accurate pricing and promotional materials, and reporting customer feedback and market insights to the sales and marketing teams. The Promoter will also collaborate with store staff, participate in product training sessions, and support in-store events to increase brand visibility and sales.<br>Qualifications<br> Candidates should possess strong Communication and Customer Service skills to interact effectively with diverse customers and store teams. Candidates should possess Sales and Marketing skills to promote products, drive conversions, and support in-store campaigns. Candidates should possess Training skills to absorb product knowledge quickly and share it clearly with customers and colleagues. Ability to work on-site in 6th of October, with flexibility for retail hours, weekends, and peak seasons. Previous experience in retail, promotion, or consumer electronics/home appliances is an advantage. Strong interpersonal skills, professional appearance, and a customer-focused attitude. Basic understanding of home appliance features and willingness to learn technical details. High school diploma or equivalent; further education in business, marketing, or related fields is a plus.

Company Description Raya CX provides next-generation business process outsourcing and customer experience management services for clients across multiple industries. Since 2001, the company has been a preferred partner for customer service, technical support, and global services for Fortune 1000 organizations in North America, Europe, the Middle East, and Africa. Raya CX operates from highly competitive and skilled labor markets, enabling strong service delivery and performance. Its integrated solutions are supported by advanced technology, solid strategies, and a focus on continuous improvement. The company emphasizes innovation and high-quality customer experiences in every interaction.<br>Role Description This is a full-time, on-site Customer Service role located in Qesm 2nd 6 October, serving English-speaking customers at B2/C1 proficiency level. The Customer Service professional will handle inbound and outbound customer interactions via phone, email, chat, or other channels, providing accurate information, resolving inquiries, and ensuring a positive experience. Daily responsibilities include understanding customer needs, troubleshooting issues, documenting interactions in the system, and following established processes and quality guidelines. The role also involves collaborating with team members and supervisors to meet performance targets, participating in training and coaching sessions, and staying updated on product and service changes. The position requires maintaining professionalism, empathy, and clear communication in every customer interaction.<br>Qualifications<br> Strong English communication skills at B2/C1 level, including clear speaking, active listening, and effective written communication. Customer Service experience and skills in handling inquiries, resolving issues, and managing customer expectations. Background or skills in English Teaching or Training that support explaining information clearly and guiding customers through processes. Translation skills or experience that help understand and clarify information across languages when needed. Ability to work on-site in Qesm 2nd 6 October and adhere to full-time shift schedules. Proficiency in using computer systems, CRM tools, and basic office applications. Strong problem-solving abilities, attention to detail, and a customer-focused mindset. Previous experience in contact centers, BPO environments, or customer-facing roles is an advantage. High school diploma or equivalent; further education in languages, communication, or related fields is beneficial.

<h2>Full Job Description</h2><h2>Job Title</h2><p>Arabic Voice Actor – Freelance AI Trainer Project</p><h2>Employment Type</h2><p>Contract</p><h2>Workplace Type</h2><p>Remote</p><h2>Seniority Level</h2><p>Senior</p><h2>Overview</h2><p>Are you an experienced voice actor eager to shape the future of AI? Large-scale language models and speech technologies are evolving rapidly, moving beyond simple interactions into expressive, human-like communication. With high-quality training data, tomorrow’s AI can deliver more natural, accurate, and engaging voice experiences across education, entertainment, accessibility, and beyond. That training data begins with you—your voice expertise will help power the next generation of AI.</p><p>We’re looking for a highly skilled voice acting professional who can bring nuance, clarity, and authenticity to training data in Arabic. You’ll work with cutting-edge AI tools, record and evaluate speech samples, and provide expert feedback on pronunciation, tone, pacing, emotional expression, and regional variation to strengthen Arabic voice models.</p><h2>Key Responsibilities</h2><ul><li>Record scripted material in Arabic.</li><li>Assess AI-generated outputs for linguistic accuracy and naturalness.</li><li>Annotate errors and provide detailed feedback.</li><li>Collaborate with the team to refine prompts, evaluation methods, and voice design guidelines.</li><li>Provide expert feedback on pronunciation, tone, pacing, emotional expression, and regional variation.</li><li>Help strengthen and improve Arabic voice models through high-quality training data.</li></ul><h2>Requirements</h2><ul><li>Demonstrated experience in professional voice acting, dubbing, narration, or related performance work in Arabic.</li><li>Experience in training, coaching, or linguistic annotation is a plus.</li><li>Clear communication skills and strong attention to detail.</li><li>A high-quality recording setup, including a reliable microphone and a quiet environment.</li><li>Ability to work with AI tools and evaluate speech outputs accurately.</li></ul><h2>Compensation</h2><ul><li>Pay range: $6 to $65 per hour.</li><li>The exact rate is determined after evaluating experience, expertise, and geographic location.</li><li>Final offer amounts may vary from the pay range listed above.</li></ul><h2>Additional Information</h2><p>As a contractor, you’ll supply:</p><ul><li>A secure computer.</li><li>A high-quality microphone and recording setup.</li><li>A stable internet connection.</li></ul><p>Company-sponsored benefits such as health insurance and PTO do not apply.</p><h2>Call to Action</h2><p>Ready to channel your Arabic voice expertise into building the AI voices of tomorrow? Apply today and help shape the model that will speak to millions around the world.</p>

Role Objectives To implement and monitor EHS programs and food safety practices within Breadfast food manufacturing facilities, ensuring full compliance with local regulations and company standards, while fostering a culture of safety, health, and environmental sustainability across all operations. Roles & Responsibilities:1. Occupational Health & Safety Identify workplace hazards and recommend preventive measures. Conduct risk assessments, Job Safety Analyses (JSA), and safety inspections. Enforce the use of PPE and monitor compliance across all production areas. Lead incident investigations, root cause analysis, and corrective action implementation.2. Food Safety & Hygiene Ensure hygiene and sanitation practices align with HACCP, ISO 22000, and local food safety regulations. Collaborate with QA/QC teams to support food handling, storage, and contamination prevention. Monitor cleaning schedules, pest control logs, and hygiene audits3. Legal Compliance & Documentation Stay updated on Egyptian labor, food safety, and environmental regulations. Maintain and organize HSE records: training logs, inspection checklists, SDSs, waste tracking, etc. Support regulatory inspections and customer audits. 4. Training & Engagement Deliver HSE and food safety training to new and existing employees. Organize safety drills (fire, evacuation, chemical spill) and awareness campaigns. Promote employee involvement through safety committees or suggestion programs. 5. Environmental Management Monitor energy, water, and waste metrics; suggest reduction initiatives. Support implementation of environmental management programs (e.g., recycling, composting, emissions control). Coordinate proper storage, labeling, and disposal of hazardous materials. Required Knowledge, Education & Skills:<br>Bachelor’s degree in Occupational Safety, Environmental Science, Food Technology, or related field. Minimum 3 years of HSE experience in food manufacturing or FMCG. Familiarity with HACCP, GMP, ISO 22000, and local HSE regulations. Certifications like NEBOSH, ISO 45001, or OSHA are a plus. Strong reporting and analytical skills; proficient in Microsoft Office and HSE software. Strong attention to detail and problem-solving skills Communication and training abilities across departments Proactive mindset with continuous improvement focus Capable of influencing safety culture on the production floor Working Conditions:• Primarily based in an industrial or manufacturing environment.• Requires shift work, including weekends, nights, and holidays if needed

Key Responsibilities<br>Research & Development<br>Develop and optimize epoxy flooring formulations, including self-leveling, anti-static, and chemical-resistant systems. Conduct laboratory testing of raw materials, resins, additives, fillers, and pigments. Develop polyurethane, cementitious, and other specialty chemistries based on market needs. Prepare Technical Data Sheets (TDS), Safety Data Sheets (SDS), and application guides. Lead continuous product improvement using customer feedback and market benchmarking. Monitor industry trends, regulations, and competitor developments. Create customized formulations for specific customer or project requirements. Scale formulations from laboratory trials to full production. Maintain comprehensive R&D documentation, formulation records, and test results. Evaluate and qualify new suppliers and alternative raw materials.<br>Quality Control<br>Establish and maintain quality control procedures and testing protocols. Oversee testing of raw materials, in-process products, and finished goods. Ensure compliance with ASTM, EN, ISO, BS, and other applicable standards. Investigate product defects and customer complaints using root cause analysis and CAPA. Maintain laboratory equipment calibration records. Prepare quality documentation including batch records, Certificates of Conformance (CoC), and test reports. Maintain ISO 9001 and other relevant certifications. Drive production quality improvements in collaboration with manufacturing. Conduct internal audits and support external certification audits.<br>Leadership & Cross-Functional Collaboration<br>Lead, mentor, and develop the QC laboratory team. Coordinate with Procurement on raw material specifications and supplier qualification. Support Sales with technical presentations and customer visits. Assist contractors and project managers with technical troubleshooting. Ensure compliance with health, safety, and environmental (HSE) requirements for chemical handling.<br>Requirements Education Bachelor's degree in Chemistry, Chemical Engineering, Polymer Science, Materials Science, or a related field. Master's degree is an advantage. Experience8–12 years of relevant experience in R&D and Quality Control. Proven experience developing epoxy, polyurethane, or construction chemical formulations. Experience implementing and maintaining ISO 9001 Quality Management Systems. Experience with ASTM, ISO, EN, and BS testing standards. Experience in laboratory management and production scale-up. Previous experience managing QC laboratories and technical teams.

Company Description ADAMS JEWELLERY is a retail jewelry brand committed to offering high-quality, stylish pieces and an excellent in-store experience for every customer. The company focuses on personalized service, helping each visitor find items that match their taste, budget, and occasion. Team members work in a collaborative environment where product knowledge, integrity, and attention to detail are highly valued. Joining ADAMS JEWELLERY offers the opportunity to grow a career in retail sales while representing a brand that prioritizes customer trust and satisfaction. Role Description The Sales Executive role at ADAMS JEWELLERY is a full-time, on-site position based in Alexandria, Egypt. This role involves welcoming customers, understanding their needs, and guiding them through the selection of jewelry products while providing accurate information about materials, pricing, and care. The Sales Executive is responsible for achieving sales targets, handling point-of-sale transactions, maintaining attractive product displays, and ensuring the store environment is clean and organized. Day-to-day tasks include following up with potential leads, supporting promotional activities, updating customer records, and collaborating with colleagues to optimize store performance. The role also requires staying informed about new collections and market trends to provide knowledgeable recommendations. Qualifications Strong customer service and interpersonal skills, with the ability to build rapport and communicate clearly with diverse clients. Sales and negotiation abilities, including experience meeting targets and handling objections in a retail or service environment. Basic proficiency with point-of-sale systems and general computer skills for handling transactions and maintaining customer records. Attention to detail and product presentation skills, ensuring displays are attractive, accurate, and aligned with brand standards. Good spoken and written communication skills in English; Arabic fluency is highly beneficial. Previous experience in jewelry, fashion, or luxury retail is an advantage but not strictly required. Ability to stand for extended periods, work retail hours (including evenings, weekends, and holidays), and collaborate effectively in a team. High school diploma or equivalent; further education in business, marketing, or related fields is a plus.

*About Tawredaat:*<br>Established in 2022, Tawredaat is a leading B2B e-commerce platform specializing in the procurement of construction and finishing materials across the MENA region, with a strong focus on the Egyptian market. Our platform streamlines the shopping experience for both companies and individuals by offering an extensive range of products, competitive pricing, and convenient delivery options.<br>*Job Summary:*<br>The Senior Sales Engineer Specialist is responsible for driving sales growth by identifying and securing new business opportunities, developing strong relationships with sub contractors, and ensuring customer satisfaction. The role requires expertise in Tawredaat’s product offerings and a deep understanding of the construction and industrial materials market.<br>Key responsibilities:<br>1. Sales & Business Development<br>Identify and target potential customers in the construction and industrial sectors.<br>Develop and maintain strong relationships with sub contractors, procurement teams, and key decision-makers in the industry.<br>Generate and follow up on RFQs (Requests for Quotations), ensuring a high conversion rate.<br>Manage the end-to-end sales cycle, from prospecting to closing deals.<br>Conduct market research to identify trends and competitor activities.<br>2. Customer Relationship Management<br>Build and maintain a network of key industry players (sub contractors, developers, procurement managers).<br>Ensure customer satisfaction by providing technical support and solutions.<br>Handle customer inquiries, complaints, and post-sales support effectively.<br>3. Sales Performance & Reporting<br>Prepare sales reports and present insights to management.<br>Collaborate with internal teams to ensure smooth order processing and timely deliveries.<br>4. Technical & Product Expertise<br>Stay updated on Tawredaat’s products, materials, and industry trends.<br>Provide technical advice to customers, ensuring they select the right products for their needs.<br>Collaborate with the procurement team to ensure product availability and pricing competitiveness.<br>*Qualifications & Requirements:*<br>Education: Bachelor’s degree in engineering, Business, or a related field<br>Experience: Must have at least 3 years of experience in Project Sales<br>Skills: Strong sales and negotiation skills. <br>* Ability to analyze sales data and performance metrics. <br>* Excellent communication and relationship-building skills. <br>-Technical understanding of industrial and construction materials.<br>Languages: Good knowledge of English (both written and spoken) is required

This is a full-time on-site role for a Sales Executive – B2B Training located in Qesm El Maadi. The Sales Executive – B2B Training will be responsible for supporting the sales team by providing technical expertise, preparing and delivering presentations and demonstrations to potential clients, and assisting in the creation and implementation of sales strategies. The role also involves evaluating customer needs, providing training, and ensuring a smooth transition from pre-sales to post-sales support.<br>Key Responsibilities <br>•Reach out to potential clients via calls, emails, and Linked In to introduce training solutions.<br>•Conduct discovery meetings to assess client needs in workforce development and talent onboarding.<br>•Collaborate with product and content teams to design customized learning solutions aligned with client goals.<br>•Deliver clear and persuasive product demos and presentations.<br>•Support the sales team in proposal development and deal negotiation throughout the pre-sales process.<br>•Build and maintain strong relationships with client stakeholders to ensure trust and smooth transition to post-sales.<br>•Conduct market research to identify trends and provide actionable insights to improve offerings.<br>•Log all client interactions and progress accurately in the CRM system.<br>•Provide feedback to internal teams for continuous product and content improvement.<br>Qualifications & Requirements:<br>•Bachelor’s degree in Business Administration, Marketing, or a related field.<br>•1–3 years of experience in pre-sales, business development, or client-facing roles (preferably in training, education, or Saa S solutions).<br>•Strong communication and presentation skills with the ability to explain complex solutions clearly.<br>•Proven ability to build and maintain professional client relationships.<br>•Familiarity with CRM systems (e.g., Salesforce, Hub Spot, Zoho).<br>•Strong analytical and problem-solving skills.<br>•Very good command of English (written and spoken).<br>•Ability to work collaboratively with cross-functional teams (sales, product, and content).<br>Work Conditions:<br>* Location: Maadi, Cairo.<br>* Job Type: Full-time<br>* Days off: 2 Days (Friday and Saturday)<br>* Work from home: 4 days per month<br><br>If you meet the above requirements and are looking for a challenging and rewarding opportunity to join our team, please submit your resume to (careers@eyouthlearning.com) & mention the job title in the subject

Company Description Raya CX is a next-generation business process outsourcing (BPO) and customer experience management company serving clients across multiple industries. Since 2001, it has been a preferred partner for customer service, technical support, and global services for Fortune 1000 companies in North America, Europe, the Middle East, and Africa. Raya CX operates from competitive, highly skilled labor markets and focuses on delivering high-quality, scalable support. Its services are backed by advanced technology, robust operational strategies, and a culture of continuous improvement and innovation. Team members join a growing, international organization committed to professional development and service excellence.<br>Role Description This is a full-time, on-site Airline Customer Service Agent (English) role based in Qesm 1st 6 October. The agent will assist airline customers via phone, email, chat, and other channels, handling inquiries related to reservations, ticket changes, cancellations, check-in, baggage, and general travel information. Responsibilities include accurately using airline systems, following standard operating procedures, and adhering to service level and quality standards. The role also involves resolving complaints, escalating complex cases when needed, and providing clear, empathetic, and solution-oriented support in English. The agent will work in shifts, collaborate closely with team leaders and colleagues, and participate in ongoing training to stay updated on airline policies and procedures.<br>Qualifications<br> Strong customer service and problem-solving skills, with the ability to stay calm and professional under pressure. Excellent spoken and written English communication skills, with clear articulation and active listening abilities. Comfort with computer-based tools, CRM systems, and quick navigation between multiple applications. Attention to detail, accuracy in data entry, and the ability to follow structured procedures and guidelines. Flexibility to work rotational shifts, including evenings, weekends, and holidays as required by airline operations. Previous experience in customer service, contact centers, travel, or airline industries is an advantage. High school diploma or equivalent required; additional education in tourism, hospitality, or related fields is a plus. Strong teamwork, reliability, and a positive, service-oriented attitude toward customers and colleagues.

Company Description Egygate Marketing Agency is a marketing and advertising agency that offers end-to-end marketing services, ranging from printing solutions to social media marketing campaigns. The agency supports clients in building their brands, promoting their products, and reaching target audiences across multiple channels. Egygate also publishes practical content and insights tailored to marketers and business owners seeking to improve their marketing efforts. Team members join a collaborative environment focused on delivering measurable results and creative solutions for diverse clients.<br>Role Description The Telesales Representative is a full-time, on-site role based in Qesm 1st Nasser City. This role involves making outbound calls to prospective and existing clients, presenting Egygate’s marketing services, and identifying customer needs to offer suitable solutions. The Telesales Representative will follow up on leads, manage call logs and CRM records, and work toward individual and team sales targets. Daily responsibilities include answering inbound inquiries, handling basic customer support questions, and providing clear, consistent information about services and promotions. The role also involves coordinating with the marketing and operations teams to ensure smooth onboarding of new clients and participating in ongoing training to improve product knowledge and sales techniques.<br>Qualifications<br> Strong communication skills, including clear verbal articulation, active listening, and the ability to explain services and offers confidently over the phone. Customer service and customer support skills, with the ability to handle objections, resolve basic issues, and maintain a positive, professional tone in all interactions. Proven sales skills, including telesales or inside sales experience, lead follow-up, and working toward measurable sales targets or KPIs. Willingness to participate in training and continuous learning to improve product knowledge, sales methods, and familiarity with marketing services. Basic computer literacy and experience using CRM or call management tools. Ability to work on-site full time in Qesm 1st Nasser City and collaborate effectively within a team environment. Previous experience in marketing, advertising, or a related service industry is an advantage. High school diploma or equivalent required; further education in business, marketing, or communications is a plus.

Senior Media Buyer – Saudi Market (On-site) Job Title Senior Media Buyer – Saudi Market Location Nasr City, Cairo, Egypt (On-site) Working Days Sunday to Thursday Days Off Friday & Saturday Job Summary We are seeking an experienced and results-driven Senior Media Buyer to manage, optimize, and scale digital advertising campaigns targeting the Saudi Arabian market. The ideal candidate will have strong expertise in paid media strategies, performance marketing, budget management, and campaign optimization across multiple digital platforms to drive qualified leads and maximize return on investment (ROI). Key Responsibilities Plan, launch, manage, and optimize paid advertising campaigns targeting the Saudi market. Manage advertising budgets and ensure efficient allocation of spend across platforms. Develop and execute media buying strategies to achieve lead generation and sales objectives. Monitor campaign performance and continuously optimize for CPA, ROAS, CTR, and conversion rates. Create audience segmentation strategies and implement retargeting campaigns. Conduct A/B testing for ad creatives, landing pages, and campaign structures. Analyze campaign data and prepare detailed performance reports with actionable recommendations. Collaborate with the creative team to develop high-performing ad creatives and marketing materials. Stay updated with platform changes, market trends, competitor activities, and industry best practices. Ensure compliance with advertising policies and brand guidelines. Coordinate with sales and marketing teams to improve lead quality and campaign effectiveness. Requirements Education Bachelor's degree in Marketing, Business Administration, Media, or a related field. Experience Minimum 4–6 years of experience in Media Buying and Performance Marketing. Proven experience managing campaigns targeting the Saudi/GCC market. Experience handling high-budget advertising accounts. Technical Skills Advanced experience with:Meta Ads Manager (Facebook & Instagram) Google Ads Snapchat Ads Tik Tok Ads Linked In Ads (preferred) Strong understanding of:Conversion Tracking Google Analytics (GA4) Google Tag Manager (GTM) Pixel & Event Tracking UTM Tracking Lead Generation Campaigns E-commerce Campaigns Soft Skills Strong analytical and problem-solving skills. Excellent communication and presentation skills. Ability to work under pressure and manage multiple campaigns simultaneously. Detail-oriented with strong organizational skills. Team player with a proactive mindset.

Company Description Hammada Group – Project Services Department specializes in supporting developers, consultants, and contractors with tailored technical and commercial solutions for flooring and finishing projects. The division focuses on product specification, customized pricing for large-scale projects, and technical sales support to deliver high quality at optimal cost. With strong expertise in porcelain and HDF applications, the team ensures compliance with modern design and performance standards in the construction industry. The department is a resource for project insights, technical updates, and exclusive offers, creating a dynamic environment for professionals who want to grow in project-based sales and services. We are looking for a talented and creative Visual Merchandiser to join our team.<br>Requirements:✔️ Previous experience in Visual Merchandising.✔️ Strong sense of aesthetics, colors, and product presentation.✔️ Creativity and attention to detail.✔️ Ability to create attractive displays that enhance the customer experience.✔️ Experience in the flooring and finishing industry is preferred.<br>If you're passionate about design and creating inspiring spaces, we'd love to hear from you!<br>???? Send your CV to projects@hammadagroup.com or reach out via direct message. Qualifications Strong communication skills, with the ability to collaborate effectively with sales, project, and technical teams. Experience in retail or showroom environments, ideally within building materials, interior design, or related sectors. Solid customer service skills, with a focus on understanding client needs and enhancing the in-store experience. Sales awareness and the ability to align visual merchandising strategies with commercial and project objectives. Proficiency in creating and managing window displays and interior visual concepts that reflect brand and project requirements. Good sense of design, color, and layout; familiarity with basic visual merchandising principles and trends. Attention to detail, organizational skills, and the ability to manage multiple display updates and timelines. Comfort working on-site in New Cairo, including occasional flexibility in working hours for installations or special events. Relevant education in visual merchandising, interior design, marketing, or a related field is preferred.

Maintain independence and objectivity while evaluating and assessing quality performance. Ensuring independence in Quality Assurance (QA) evaluations of Operations Customer Experts (OCEs) iscrucial to maintaining fairness, accuracy, and credibility. Independence means that QA analysts evaluate OCE performance objectively, free from personal biases or external influences, by adhering to thefollowing principles: Avoid Conflicts of Interest: QA analysts should not evaluate Operations Customer Experts theysupervise or work closely with to prevent biased assessments. Objective Oversight: Ensure QA analysts do not have personal or professional relationships withthe Operations Customer Experts being evaluated. If this is the case, the evaluations must beperformed by another Quality Assurance Analyst. Calibration Sessions: Regularly conduct calibration meetings to align evaluators and ensureconsistent interpretation and application of evaluation criteria. Detailed Evaluations: QA analysts must clearly document the rationale for each score, providingspecific evidence from the call or interaction to support their assessments. Spot Checks on Supervisor Evaluations: Conduct periodic spot checks on evaluations performedby Operations Supervisors to verify accuracy, consistency, and adherence to established QAguidelines. This helps identify and correct potential biases or discrepancies in their assessments. Findings/identification that allow for the improvement of OCEs - Operations Customer Expertsand operational results.<br> Consistency. Identify risks in the projects and suggest ways of internal control to mitigate the associated risks. Identify potential fraud and security-related issues: short calls, authentication, tools, sales,referrals. Provide valuable information about the project to the Quality Assistance Manager. Deliver productivity. Identify training needs. Reporting of nonconforming situations; End Customers support through calls (inbound andoutbound) and other channels (chat, email, click to call, back office...). Interaction with other departments in order to improve or maximize results. Be an active part of the processes of continuous improvement, proposing methods ofimprovement and innovation across the department and the company (producing fresh andimaginative ideas and solutions). Ensure that all TP processes, procedures, and policies are fulfilled.<br>Required Qualifications Italian Speaker (B2) Education and specific Training: Bachelor’s degree or Graduate. Fluency in English & Italian Work Experience: 6 Months up to two years of experience in Quality Assurance and Contact Center.

Key Responsibilities:<br><br> Collaborate with Subject Matter Experts: Work with subject matter experts (SMEs) to gather technical materials, product information, and engineering processes to develop content. Target Audience Research: Conduct behavioral and task analyses to determine the appropriate scope, type, and medium of learning solutions for the target audience. Develop Learning Content: Transform technical inputs, design documents, and course specifications into effective and engaging content deliverables. Create Instructional Materials: Design and update instructional materials, including e-learning courses, instructor-led training, and job aids, applying instructional design principles. Use E-Learning Tools: Utilize e-learning authoring tools (e.g., Articulate Storyline, Adobe Captivate) to create interactive and multimedia-rich course content. Evaluate Effectiveness: Measure training effectiveness through assessments, feedback, and performance metrics, continuously improving learning outcomes. Ensure Learning Pedagogy: Apply creative techniques and sound instructional strategies to ensure learning effectiveness, engagement, and outcomes. Track Performance Metrics: Focus on solution feedback, solution quality indicators, development process compliance, schedule variance, and customer satisfaction<br><br>Requirements<br><br>Experience:<br><br> 3-5 years of experience in instructional design and learning solution development. <br><br>Education:<br><br> Bachelor's degree in Instructional Design and Technology, or a related field, or equivalent experience. <br><br>Competencies:<br><br> Learning Principles & Design Models: Strong understanding of learning theories and instructional design frameworks, with experience developing innovative training solutions aligned with business objectives. Training Needs Analysis: Skilled in analyzing training needs and designing structured learning programs. Communication Skills: Excellent written and verbal communication skills, with the ability to work effectively in one-on-one and team settings. E-Learning Authoring Tools: Proficiency in tools like Articulate Storyline, Adobe Captivate, and multimedia/graphic design tools (e.g., Adobe Creative Suite). Research & Prototyping: Experience in research, experimentation, ideation, prototyping, iteration, and testing of learning solutions. Project Management: Ability to manage learning projects independently, using Agile concepts as necessary. Skilled in managing competing priorities to meet deadlines and quality objectives. Stakeholder Management: Proven experience in building and maintaining engagement with stakeholders, particularly in remote collaborations with international teams. <br><br>Benefits<br><br> Annual bonus Health insurance and wellness programs Professional development and training opportunities

Company Description MTM Egypt International Trading & Suppliers, founded in 1969, is one of Egypt’s key players in the auto spare parts sector. The company focuses on supplying high-quality auto parts and building long-term relationships with customers across Egypt and the Middle East. MTM Egypt is committed to maintaining customer trust through reliability, product authenticity, and competitive solutions. The organization strives to lead the regional market by combining deep industry expertise with a customer-centric approach. Role Description This is a full-time remote role for a Spare Parts Sales Representative (Outdoor). The role involves proactively identifying and visiting potential and existing customers, presenting spare parts solutions, and following up on inquiries to close sales. The representative will handle order processing, coordinate with internal teams on availability, support basic inventory-related checks, and ensure accurate documentation of quotations and sales activities. Daily responsibilities include maintaining strong customer relationships, responding promptly to customer needs, and working toward sales targets while upholding company quality and service standards. The role also includes preparing regular sales reports, gathering market feedback, and suggesting improvements to products or services based on customer insights. Qualifications Customer-facing skills: ability to ensure high levels of Customer Satisfaction through professional Customer Service and relationship management. Sales-focused skills: proven Sales experience in auto spare parts or a related field, with a track record of meeting or exceeding targets. Operational skills: basic understanding of Inventory Control principles and coordination with warehouses or logistics teams. Communication skills: strong Communication abilities for presenting products, negotiating terms, and handling customer concerns clearly and respectfully. Additional qualifications: valid driver’s license and willingness to conduct field visits as needed; familiarity with automotive spare parts is strongly preferred. Technical and organizational skills: ability to use CRM or sales tracking tools, basic MS Office proficiency, and strong time-management skills. Education: diploma or bachelor’s degree in Business, Marketing, Automotive Engineering, or a related field is an advantage. Personal attributes: self-motivated, goal-oriented, and able to work independently in a remote environment while collaborating effectively with internal teams.

The Procurement Specialist is responsible for sourcing, negotiating, and acquiring materials and services while ensuring cost efficiency and supplier reliability. They manage procurement processes, vendor relationships, and compliance with company policies.<br>Efficient Procurement Process Management Identify and evaluate potential suppliers based on quality, pricing, and reliability. Prepare and issue Requests for Quotation (RFQs) and Purchase Orders (POs). Negotiate terms, pricing, and contracts with suppliers to secure the best deals. Supplier & Vendor Coordination Maintain strong relationships with existing suppliers and identify new sourcing opportunities. Monitor supplier performance and resolve any issues related to delays or quality concerns. Ensure timely delivery of materials and services as per project or company requirements. Compliance & Documentation Ensure procurement activities comply with company policies and industry regulations. Maintain accurate records of purchases, contracts, and supplier agreements. Assist in audits and reporting related to procurement operations. Cost Optimization & Budget Control Work closely with the finance team to track procurement expenses and cost-saving initiatives. Analyze market trends to identify cost-effective purchasing opportunities. Reduce procurement lead times while ensuring quality and efficiency. Inventory & Logistics Coordination Collaborate with the warehouse team to track stock levels and manage replenishment needs. Work with logistics providers to ensure smooth transportation and delivery of goods. Address any issues related to shipment delays or incorrect deliveries.<br>MINIMUM QUALIFICATION & REQUIREMENTSQualification Knowledge of procurement processes, supplier evaluation, and negotiation techniques. Ability to prepare and analyze Request for Quotations (RFQs), Purchase Orders (POs), and contracts. Understanding of inventory control, stock level monitoring, and material forecasting. Coordination with warehouse teams to ensure on-time delivery and stock availability. Ability to review and interpret contracts, ensuring compliance with terms and conditions. Experience in managing supplier relationships and monitoring vendor performance. Proficiency in cost analysis, budget management, and identifying cost-saving opportunities. Ability to use Excel (pivot tables, VLOOKUP, financial modeling) and ERP systems for data-driven decision-making. Education Bachelor's degree in supply chain management, Business Administration, Procurement, or a related field. Total Years of Experience6 Months - 2 Years

Job Title: Cost Estimation Engineer Location: Benghazi, Libya Industry: Manufacturing Employment Type: Full-Time<br><br>Responsibilities Tender Analysis: Analyze project tender documents, including drawings, specifications, Bills of Quantities (BOQs), and contractual conditions to determine the full scope and requirements for civil, finishing, and infrastructure components Quantity Take-Off: Prepare detailed and accurate quantity take-offs for all project elements, including concrete, reinforcement, formwork, finishes, and site infrastructure Cost Estimation: Develop comprehensive cost estimates covering materials, labor, equipment, and subcontractor services, specifically tailored for concrete works, finishing works, and infrastructure projects Procurement & Subcontractor Liaison: Prepare and issue RFQs to local suppliers and subcontractors, analyze quotations, and conduct technical and commercial comparisons to secure the best value Bid Preparation: Prepare, compile, and submit complete technical and financial proposals in line with client requirements and strict deadlines Value Engineering: Propose cost-saving alternatives and value engineering solutions that maintain project quality and functionality Collaboration: Coordinate with project management, procurement, engineering, and site teams to validate cost assumptions and gather necessary data<br>. Requirement Education: Bachelor's degree in Civil Engineering, Architecture, or Construction Management Experience: Minimum 5+ years of proven experience in cost estimation, tendering, and quantity surveying, with a clear track record of working on mega projects involving complex civil, concrete, finishing, and infrastructure works Technical Proficiency: Advanced proficiency in reading and interpreting technical drawings, specifications, and contract documents, knowledge of construction materials, current market rates, cost structures, and construction methodologies Software Skills: Strong hands-on experience with estimation software, alongside advanced proficiency in MS Office Suite, particularly Excel for detailed cost breakdowns. Communication: Excellent written and spoken English communication skills. Core Competencies: Solid organizational and documentation abilities, thorough understanding of local building codes and contractual procedures, and a proactive approach to value engineering and cost optimization.<br>Why Join Us? Be part of a leading holding group with a strong presence in Libya. Work in a challenging and rewarding environment with opportunities for professional growth. Enjoy a competitive salary, benefits, and accommodation.30 days of annual vacation to ensure a healthy work-life balance.

Company Description ETISAL International Group is one of the leading Business Process Outsourcing (BPO) companies in the Middle and Far East, with a strong focus on delivering high value-based, innovative customer solutions. The company specializes in customized, consultative services that address the unique outsourcing needs of each client, enabling them to focus on their core business. With a commitment to global coverage, cultural understanding, and industry best practices, ETISAL International aims to exceed client expectations. The organization values transparency, flexibility, integrity, and a passion for service, while investing in human capital and state-of-the-art technologies to maintain first-class quality. Role Description This is a full-time, on-site Support Agent role based in Cairo, working morning shifts and supporting English-speaking customers. The Support Agent will handle incoming calls, emails, and chats to respond to customer inquiries, resolve issues, and provide accurate information in a courteous and professional manner. Responsibilities include documenting interactions, following standard operating procedures, and escalating complex cases to the appropriate teams when needed. The role also involves following performance and quality guidelines, meeting defined service level targets, and contributing to continuous improvement efforts. Support Agents will collaborate with team leaders and colleagues to maintain a positive, customer-centric environment and ensure consistent service excellence. Qualifications Fluent in English Customer service and problem-solving skills, including active listening, empathy, and the ability to manage difficult or escalated situations calmly. Basic technical proficiency, including comfort using computers, CRM or contact center systems, and common office applications. Time management and organizational skills, with the ability to handle multiple tasks, follow procedures, and meet targets in a fast-paced environment. Previous experience in customer support field at least 3 Months High school diploma or equivalent required; further education in business, communications, or related fields is a plus. Willingness to work morning shifts on-site in Cairo and to participate in training and coaching to continuously improve performance.

Company Description Dar Molhimon is a publishing house dedicated to producing well-researched and substantial works across studies, translations, novels, poetry collections, and plays. With an enlightenment-driven mission, the organization aims to contribute to a major cultural renaissance that builds on the legacy of earlier Arab intellectual achievements. Dar Molhimon focuses on serving as a bridge between Western and Arab cultures, promoting dialogue and mutual understanding. Through its publications, it introduces Western culture to Arab readers and highlights issues relevant to Arab societies for international audiences. The team values thoughtful discourse, cultural exchange, and high editorial standards.<br>Role Description This is a full-time, on-site Administrative Assistant role based in Cairo, Egypt. The Administrative Assistant will manage daily office operations, including scheduling appointments, organizing meetings, and maintaining calendars for team members and executives. Responsibilities include handling incoming calls and emails, greeting visitors, preparing and filing documents, and maintaining physical and digital records. The role will also involve supporting executive-level tasks, such as preparing reports, arranging travel, and coordinating internal and external communications. The Administrative Assistant will work closely with editorial and management teams to ensure efficient workflows, timely follow-up on tasks, and smooth coordination between departments.<br>Qualifications<br> Strong administrative assistance skills, including scheduling, organizing meetings, and managing office workflows. Professional phone etiquette and communication skills for handling calls, emails, and in-person inquiries. Experience with executive administrative assistance, such as calendar management, travel coordination, and meeting preparation. Solid clerical skills, including document preparation, data entry, filing, and record management. Proficiency with common office software (e.g., word processing, spreadsheets, email, and calendar tools). Excellent written and verbal communication skills in Arabic; proficiency in English is highly preferred. Strong attention to detail, time management, and ability to prioritize multiple tasks in a fast-paced environment. Ability to work collaboratively with diverse teams and maintain a professional, respectful demeanor with all stakeholders. Previous experience in publishing, media, or a cultural organization is an advantage. Post-secondary education in administration, humanities, or a related field is preferred but equivalent experience will be considered.