وظائف طباخين ومطاعم في مصر

<p>Key responsibilities and duties</p><ul><li>Prepare and serve food and beverages according to approved standards and supervisor directives.</li><li>Greet guests, guide them, and meet their needs in a professional and friendly manner.</li><li>Organize and clean the buffet area and the entire company, refresh displays periodically, and maintain cleanliness and order according to hygiene and safety standards.</li><li>Provide daily reports on inventory and overall buffet status and coordinate needs with the relevant department.</li><li>Collaborate with the team to ensure a seamless and satisfactory hospitality experience for guests.</li><li>Adhere to occupational health and safety policies and implement safety procedures at all times.</li></ul><p>Qualifications and requirements</p><ul><li>Three-year educational diploma or its equivalent.</li><li>Job level: trainee with 1 to 5 years of prior experience in hospitality, cleanliness, or services (preferably in similar roles).</li><li>Flexibility in working hours and ability to work evening shifts and weekends according to the work schedules.</li><li>Proficiency in Arabic at least good, to handle guest questions and documents.</li><li>Ability to work in a team and handle work under pressure while maintaining service quality.</li></ul><p>Required skills</p><ul><li>Professional appearance and high personal cleanliness.</li><li>Effective communication skills and tact in dealing with guests and colleagues.</li><li>Attention to detail, organization, cleanliness, and punctuality.</li><li>Ability to work in a fast-paced environment with limited supervision.</li></ul><p>Benefits and perks</p><ul><li>Salary linked to performance and excellent customer service.</li><li>Social insurance and a regular attendance and absence system.</li><li>Professional work environment that supports personal and professional growth.</li></ul>

<p><h4>Company description</h4> <p>Swissotel Sharm El Sheikh All-Inclusive Collection resort offers an unforgettable vacation for its guests with a sense of luxury service nested with nature, with a wide range of accommodation types, from rooms and suites featuring contemporary designs, including a unique side for adults.</p> <p>All this in the peaceful surroundings of beautiful gardens, swimming pools, magnificent landscapes, a wide variety of à la carte restaurants, and particular spa services. Esteemed guests are welcome to relax and unwind in a quiet and elegant setting in the resort and enjoy a genuine experience of leisure, pleasure, and successful meetings.</p> <p>Join our motivated and vibrant team and build your career with us.</p> <h4>Job description</h4> <h4>Key responsibilities</h4> <p><strong>Overall hotel operations</strong><br> Lead and oversee daily operations across all hotel departments to ensure efficiency, consistency, and service excellence.<br> Ensure alignment of all operational activities with brand standards, values, and guest experience expectations.<br> Act as the primary operational point of contact in the absence of the General Manager.<br> Drive collaboration and communication between departments to deliver seamless guest journeys.</p> <p><strong>Food & beverage operations</strong><br> Oversee all Food & Beverage outlets, including restaurants, bars, in-room dining, events, and experiential dining concepts.<br> Partner closely with Culinary leadership to ensure menu execution, quality, creativity, and cost control.<br> Monitor F&B performance, service standards, and guest satisfaction while driving revenue opportunities.</p> <p><strong>Rooms, front office & guest experience</strong><br> Oversee Front Office, Housekeeping, and Guest Experience teams to ensure smooth arrivals, stays, and departures.<br> Ensure room readiness, cleanliness, and maintenance meet brand and quality standards.<br> Champion personalized service and experiential hospitality throughout the guest journey.</p> <p><strong>Engineering, maintenance & security</strong><br> Oversee Engineering and Maintenance operations to ensure facilities, assets, and infrastructure are maintained to the highest standards.<br> Ensure preventative maintenance programs are in place and adhered to.<br> Oversee Security operations to ensure guest and team member safety, emergency preparedness, and compliance with local regulations.</p> <p><strong>Financial & commercial performance</strong><br> Support the General Manager in managing departmental budgets, forecasts, and P&L performance.<br> Monitor labor costs, operating expenses, and productivity across departments.<br> Identify opportunities to improve operational efficiency, revenue generation, and cost optimization.</p> <p><strong>Team leadership & people development</strong><br> Ensure appropriate staffing levels, scheduling, and workforce planning.<br> Foster a positive, inclusive, and performance-driven culture aligned with our Habitas values.<br> Support recruitment, onboarding, training, and development initiatives.</p> <p><strong>Health, safety & compliance</strong><br> Ensure full compliance with local laws, health and safety regulations, food safety standards, and brand policies.<br> Maintain high standards of cleanliness, hygiene, sustainability, and environmental responsibility.<br> Conduct regular inspections, audits, and risk assessments.</p> <p><strong>Brand, culture & sustainability</strong><br> Embed sustainability, wellness, and community engagement into daily operations.<br> Collaborate with Experience, Marketing, and Community teams on activations, events, and storytelling initiatives.</p> <h4>Key skills & competencies</h4> <ul> <li>Strong multi-departmental hotel operations leadership.</li> <li>Proven ability to manage diverse teams and complex operations.</li> <li>Solid financial and commercial acumen.</li> <li>Guest-centric mindset with high emotional intelligence.</li> <li>Strong organizational, communication, and problem-solving skills.</li> <li>Ability to thrive in a dynamic, experiential, and remote destination environment.</li> </ul> <h4>Qualifications</h4> <ul> <li>Minimum 7–10 years of progressive hotel operations experience, preferably in luxury, lifestyle, or resort hospitality.</li> <li>Previous experience as an Operations Manager, Hotel Manager, or similar senior leadership role.</li> <li>Strong background in Food & Beverage combined with rooms and hotel operations exposure.</li> <li>Fluent in English.</li> </ul></p><p></p>

<p><h4>Job summary</h4> <p>Responsible for all front office functions and staff. Areas of responsibility include bell staff, switchboard operations, guest services/front desk and retail/gift shop, as applicable. As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure procedures. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.</p> <br> <h4>Candidate profile</h4> <br> <p><strong>Education and experience</strong></p> <ul> <li>High school diploma or GED; 4 years experience in the guest services, front desk, or related professional area.</li> <li>OR</li> <li>2-year degree from an accredited university in hotel and restaurant management, hospitality</p><p></p>

We are looking for an experienced and commercially driven B2B Catering Sales Manager to lead the sales of our restaurants’ catering and food & beverage services to corporate clients, banks, institutions, and other organizations.<br>The successful candidate will be responsible for developing new business, building strong corporate relationships, generating catering opportunities, and achieving sales and revenue targets.<br>Key Responsibilities Develop and execute a B2B sales strategy for catering and F&B services. Identify and acquire new corporate clients, including companies, banks, schools, institutions, and other organizations. Build and maintain strong relationships with corporate decision-makers, HR teams, Administration, Procurement, and Event Management teams. Generate new catering opportunities through direct sales, networking, referrals, corporate visits, and other business development activities. Manage the full sales cycle from prospecting and quotation through negotiation, confirmation, execution, and follow-up. Prepare and present catering proposals, menus, packages, and commercial offers tailored to client requirements. Coordinate with restaurant operations, kitchen, and management teams to ensure that client requirements are clearly communicated and successfully delivered. Follow up on client satisfaction and identify opportunities for repeat business and long-term contracts. Develop and maintain a strong pipeline of prospective corporate accounts. Monitor competitors, market trends, pricing, and new business opportunities in the catering and F&B market. Negotiate commercial terms within the approved company guidelines and ensure profitable business. Achieve monthly, quarterly, and annual sales targets. Maintain accurate records of client information, opportunities, quotations, contracts, and sales activities. Prepare regular sales reports and provide management with updates on pipeline, revenue, conversion rates, and business opportunities. Support the development of corporate catering packages and new revenue-generating opportunities. Represent the restaurant brand professionally at corporate meetings, events, exhibitions, and networking activities. Key Performance Indicators Achievement of monthly and annual sales targets. New corporate accounts acquired. Catering revenue generated. Number and value of confirmed catering events. Sales conversion rate. Repeat business and client retention. Average value of corporate accounts. Gross margin / profitability of catering business. Development of the corporate sales pipeline. Customer satisfaction and service quality.<br>Requirements Bachelor’s degree in Business Administration, Marketing, Hospitality, or a related field.7+ years of relevant sales experience, preferably within Food & Beverage, restaurants, catering, hospitality, or events. Proven experience in B2B sales and corporate account management. Existing relationships with corporate clients, banks, institutions, or other organizations will be a strong advantage. Strong understanding of catering operations and the F&B industry. Proven track record of achieving sales targets and developing new business. Strong negotiation, presentation, communication, and relationship-building skills. Commercially minded with a strong understanding of pricing, margins, and profitability. Ability to work independently, generate leads, and actively pursue new business. Strong organizational and follow-up skills. Good command of English and Arabic. Good knowledge of MS Office and CRM systems.<br>Ideal Candidate We are looking for a hunter-type sales professional who is proactive, energetic, and comfortable approaching new corporate clients and generating business rather than relying only on existing accounts. The ideal candidate combines strong B2B sales skills with practical F&B/catering knowledge and understands how to sell not only a menu, but a complete catering experience and service. If you are passionate about F&B, have a strong corporate network, and have a proven track record in B2B catering or hospitality sales, we would like to hear from you.

<p>We re Hiring: Quality Manager Location: Cairo, Egypt Industry: Food &amp; Beverage / Restaurant Chain We are hiring on behalf of a well-established and fast-growing restaurant chain in Egypt, looking for an experienced Quality Manager to lead and elevate food safety, quality standards, and operational excellence across all branches. Role Overview The Quality Manager will be responsible for ensuring consistent food quality, hygiene, and compliance with local and international standards across all locations. You will play a key role in building systems, conducting audits, and driving continuous improvement initiatives. Key Responsibilities Develop, implement, and monitor quality assurance and food safety standards across all branches Ensure compliance with Egyptian health regulations and international standards (HACCP, ISO) Conduct regular site audits and inspections , identifying gaps and enforcing corrective actions Lead food safety training programs for kitchen and operations teams Handle customer complaints related to quality and implement preventive measures Collaborate with operations, supply chain, and kitchen teams to ensure consistency Monitor supplier quality and ensure raw material standards are met Prepare reports and dashboards for senior management on quality performance</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Food Science, Quality Management, or related field 5 8+ years of experience in quality management within F&amp;B or restaurant chains Strong knowledge of HACCP, ISO 22000 , and food safety regulations in Egypt Experience managing multi-branch operations is a must Strong auditing, reporting, and problem-solving skills Excellent communication and leadership abilities High attention to detail and ownership mindset</p>

<p><h4>Company description</h4> <p>Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.</p> <p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p> <p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p> <p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p> <p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p> <p>Hospitality is a work of heart. Join us and become a Heartist®.</p> <h4>Job description</h4> <p>Assist the Front Office Manager in organisation, implementation and planning matters in order to ensure that the department works flawlessly.</p> <p>In line with the hotel’s policies and procedures, manage and audit the department, set targets, communicate these targets and ensure that employees adopt them.</p> <p>Enhance the image of Rixos Hotels and its standards and direct employees in this regard.</p> <p>Perform his/her duty according to the practices, operational instructions and procedures identified by the Front Office Manager.</p> <p>Follow up the notes written in the log book.</p> <p>Assist the Front Office Manager in ensuring coordination with other departments.</p> <p>Ensure that guest services and check-in and check-out procedures are carried out in accordance with Rixos Hotel’s standards and hospitality image, and instruct employees accordingly.</p> <p>In cases where the Front Office Manager is not present at the facility, ensure that external correspondence is carried out flawlessly and without delay.</p> <p>Ensure that all guest and statistical records are kept in full and submitted to the Front Office Manager on time.</p> <p>Assist the Front Office Manager in the actions to be taken in line with the suggestions, complaints and criticism in the “Through Our Guests’ Eyes” report.</p> <p>Control the daily reports.</p> <p>Monitor the proper use of the cash advance and master keys and inform the Front Office Manager.</p> <p>Attend to the integration of new employees in the team.</p> <p>Prepare and monitor the weekly schedules for employees.</p> <p>Follow up the VIP reservations and closely follow up any special requests.</p> <p>Check the order and accuracy of the folio to be entered into the city ledger.</p> <p>In the absence of the Front Office Manager, check that the Front Office applications comply with administrative rules and legislation. Ensure that official documents comply with applicable rules.</p> <p>Pay attention to the appearance and hygiene of subordinates.</p> <p>Organise activities and events aimed at working techniques and building team spirit and motivation as well as deliver professional trainings.</p> <p>Define general distribution of tasks in the Front Office Department.</p> <p>Attend the internal communication meetings of the Front Office Department. In the absence of the Front Office Manager, organise and hold internal communication meetings.</p> <p>Monitor the performance of Front Office employees and make assessments at the end of the season and submit comments to the Front Office Manager.</p> <p>Be open to problems and suggestions from employees and assist the Front Office Manager in handling these and finding solutions.</p> <p>Share notes about the training needs of employees with the Front Office Manager and assist in the planning and delivery of trainings.</p> <p>Deliver the best services and encourage colleagues in this respect, in awareness of the role that the services offered to guests play in the sales and marketing of the facility.</p> <p>Monitor the daily occupancy rates and forecasts in order to contribute to maximising the occupancy rate at the facility.</p> <p>Has knowledge of the region to assist in fully performing his/her job, knows the agencies and individuals that the hotel works with, deals closely with tour guides and continuously liaises with them.</p> <p>Work on the training of employees and, when necessary, take part in the training as a participant or trainer.</p> <p>Take part in the emergency response teams.</p> <p>Predict that all activities and purchased equipment and belongings may create disease for the environment, join all activities organised to protect biological diversity and share the responsibilities. Share individual responsibilities in order to increase environmental knowledge and carry on necessary trainings. Provide minimum consumption of currently used items and equipment (paper, printed materials etc.).</p> <p>Implement necessary warnings and departmental trainings in order to save energy inside the facility. Continue implementing decisions taken for saving energy. Predict effects of environment and efficiency of energy on purchased equipment.</p> <p>Implement responsibilities in order to eliminate and collect waste properly, reduce environmental pollution and harmful effects to the environment and lead staff.</p> <p>Provide safe carrying, storing and use of chemicals in accordance with laws, controlling and reducing chemical pollution.</p> <p>Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities.</p> <p>Carry out all other duties assigned by managers and hotel management not specified in the job description.</p> <p>Carry out all responsibilities related to protection from pandemic disease and action response implemented at the facilities.</p> <h4>Qualifications</h4> <p><strong>Education:</strong> 4-year bachelor's degree</p> <p><strong>Experience:</strong> At least 5 years of related work experience following theoretical education.</p> <p><strong>Foreign language:</strong> Sufficient level of English to communicate effectively with guests and employees.</p> <p><strong>Courses and training:</strong> Prior attendance in seminars and trainings in the related field.</p> <p><strong>Computer literacy:</strong> MS Office applications, Front Office programmes (Fidelio, Opera etc.).</p> <p><strong>Skills:</strong> Knows, applies and ensures application of all services and product ranges in the related field. Has knowledge of other departments and processes that it affects. Expected to have expertise, acquired through technical training, and long-term work experience concerning the methods, advanced techniques, special equipment and work processes in the related field. Has excellent command of guest profiles. Trains his/her team on these and instructs them on how to address guests.</p></p><p></p>

<p>Check guests in and out of the hotel with warm and engaging service. Sophisticated communication skills, both written and verbal. Focus attention on guest needs, remaining calm and courteous at all times. Take responsibility for any guest inquiries and problem solve to resolve any guest issues. Must possess a professional presentation. Must be flexible in terms of working hours, including overnights. Handle cash effectively and accurately. Be fully versed and competent in all aspects of front office operations and provide the highest levels of professional, prompt and discreet guest service. Promote and recommend the use of the hotel outlets and the spa. Assist in the coordination and blocking of rooms for incoming group and tour arrivals. Other duties as assigned.</p><p><strong>Desired Candidate Profile</strong></p><p>Previous customer service experience, preferably in a Hotel environment. An energetic, team-focused, and can-do attitude individual. Ability to work independently and demonstrate initiative in a dynamic environment. Enthusiasm to connect with guests and to hear their story. Ability to provide prompt and efficient service, including the ability to build rapport both in person and over the telephone. Self-motivated with a positive and professional attitude. Knowledge of Opera PSM is a bonus. Willingness and availability to work flexible hours, including mornings, nights, weekends, and holiday periods.</p>

<p><br></p><p>Job Description Control the food and beverage operations and ensure that the operations are conducted in the best manner according to the principles determined by Rixos Hotels Egypt management. Monitor the food and beverage operations in line with the procedures determined by the hotel management, set targets and communicate and ensure adoption of these targets. Communicate the Food and Beverage Manager s decisions to subordinate employees and ensure implementation of these decisions in the best manner. Manage all business and functions of the F&amp;B Department. Manage operations to ensure the highest quality delivery of food and beverage products and service. Control and analyse the below points: Sales and costs Display quality and service standards of F&amp;B products Ensure proper use, protection and maintenance of departmental utensils and equipment Conduct activities to increase customer satisfaction and, enhance service quality. Consolidate business relationships between employees in the department. Manage pre-interviews, recruitment, performance upgrades, leadership, disciplinary action and business follow-up. Responsible for preparing training programmes for the F&amp;B Department and the trainings of employees in his/her department. Organise meetings to obtain data and achieve results. Make plans with department managers in order to deliver successful organisations within the hotel. Assist the Food and Beverage Manage in updating the below areas related to food and beverages according to the hotel s policies and procedure: Finance, standards, employees and trainings, outlets and recreation/entertainment Conduct promotional activities to increase sales and conduct meetings for banquet organisations Ensure protection, maintenance and replacement of materials and utensils. Research opportunities for professional self-development. Monitor and prepare reports on the work schedules and performance assessments of subordinate supervisor and employees. Implements and monitors employee-related decisions made during the management meetings. Make effort and ensure others make effort to make the facility s image understood, remembered and enhanced through top-notch services both inside and outside of the facility. Responsible for supervisors and employees at all levels in the department. Maintain good relationship with service or product suppliers. Find solutions to employee issues and problems, continuously create an atmosphere of working in unity and collaboration, and inspire the spirit of teamwork. Take part in the Food Safety Team and attend MR meetings. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs. To provide carrying chemicals safely, carrying, storing and using in accordance with laws, controlling reducing chemical dirtiness. Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities. Carry out all other duties assigned by managers and hotel management not specified in the job description.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Education: 4-year bachelor's degree</li><li>Experience: At least 10 years experience in the industry.</li><li>Foreign Language: Sufficient level of English to communicate effectively with guests and employees.</li><li>Courses and Training: Requires comprehensive theoretical and practical background and attendance in courses and seminars in the related field.</li><li>Computer Literacy: MS office applications.</li><li>Skills: Good command of legislation, laws and procedures related to the job and other departmental processes. Required to follow up changes, identify their impact on the department, and suggest suitable solutions. Expected to manage an important unit on a facility basis.</li></ul>

Responsibilities and duties: Oversee daily branch operations and manage the team. Monitor daily sales and performance indicators. Supervise inventory management and ensure branch cleanliness and organization. Implement local marketing initiatives. Apply health and safety standards. Train and develop new employees. Prepare work schedules and shift allocations. Handle customer complaints and feedback. Qualifications and required skills: Bachelor's degree in Business Administration, Hospitality Management, Tourism, or related field. 3-5 years of experience in managing coffee shop or restaurant branches. Knowledge of coffee preparation methods and quality standards. 0 <p><strong>Additional details</strong></p><ul><li>Number of vacancies: 1</li><li>Shift system: morning and evening</li><li>Benefits: health insurance, social security, overtime</li></ul>

Swissotel Sharm El Sheikh All-Inclusive Collection resort offers an unforgettable vacation for its guests with a sense of luxury service nested with nature, with a wide range of accommodation types, from rooms, and suites featuring contemporary designs, including a unique side for adults.<br><br>All this in the peaceful surroundings of beautiful gardens, swimming pools, magnificent landscapes, a wide variety of à la carte restaurants, and particular spa services. Esteemed guests are welcome to relax and unwind in a quiet and elegant setting in the resort and enjoy a genuine experience of leisure, pleasure, and successful meetings.<br><br>Join our motivated and vibrant Team and build your career with us.<br><br><br><br>Job Description<br><br>Culture <br><br>• Lead continued development of organisational culture and staff engagement strategies. <br><br>• Support and advise the Executive Team on organisational change management, providing advice <br><br>and support to the wider organisation. <br><br>People <br><br>• Manage and lead staff development and performance processes: <br><br>o Support line managers through the performance review & development cycle, including <br><br>performance improvement plans and development needs analysis. <br><br>o Ensure the HR lifecycle of employees is managed in accordance with external standards as <br><br>well as what works for us, and advise senior management on staff attraction and retention <br><br>strategies. <br><br>employment conditions; and and related legislation. <br><br>• Conduct remuneration benchmarking, and advise on strategies and practices for allowances and <br><br>equity across jurisdictions. <br><br>• Manage or advise senior management on all employment relations matters, managing grievance <br><br>and misconduct claims in accordance with policy, including end to end investigations, and <br><br>liaise with representative bodies as required. <br><br>• Manage the administration of any workers’ compensation claims and return to work coordination <br><br>for any staff returning after extended leave. <br><br>• Develop and maintain employment-related policies and procedures, and ensure their consistent <br><br>implementation across the organisation, in coordination with the National Operations <br><br>Coordinators. <br><br>• Assist senior management to ensure the organisation complies with its obligations under work <br><br>health & safety legislation, in coordination with the National Operations Coordinators. <br><br>• Support recruitment as required in conjunction with the National Operations Coordinators. <br><br>Administration <br><br>• Ensure all employment-related documentation is compliant and fit for purpose. <br><br>• Undertake administrative tasks relating to the role and / or the team. <br><br>• Prepare reports and undertake any other tasks as required. <br><br>General <br><br>All staff have a responsibility to: <br><br>• develop and maintain a good knowledge of the role and policies. <br><br>• attend, and contribute actively and constructively at staff meetings. <br><br>• maintain appropriate records, assist with office administration, such as files, computer and <br><br>precedent systems. <br><br>• seek opportunities for personal and professional development, particularly related to the team <br><br>and position’s specific areas of responsibility. <br><br>• respond to requests by clients and fellow staff in a knowledgeable, professional, constructive <br><br>and respectful manner. <br><br>• provide accurate and timely data and information for reporting, fundraising and <br><br>communications purposes.<br><br><br><br>Qualifications<br><br>Prior experience in a People & Culture role a plus;<br><br>A minimum of 2+ years of HR experience in the above areas;<br><br>Thorough underdstanding of HR policies and procedures, and knowledge regulations relating around HR practices;<br><br>A degree or relevant qualification in HR;<br><br><br><br>Additional Information<br><br>experience is an asset<br><br>Prior experience working with Opera or a related system<br><br>Strong interpersonal and problem solving abilities<br><br>Fluency in English, additional languages are a plus

<p><strong>تفاصيل إضافية</strong></p><ul><li>عدد الشواغر: 1</li><li>نظام الورديات: صباحية فقط</li><li>المزايا: تأمين صحي، تأمين اجتماعي، بدل انتقال، ساعات إضافية</li></ul>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>An urban retreat in the heart of the Mile High city. Plan a getaway at our elevated mountain metropolis. Explore a variety of sporting events and concerts across the Mile High City, feel the warmth of family-friendly performing arts classics or hit the slopes just a short drive away from Four Seasons Hotel Denver. Stay in for the quiet nights with 24-hour room service, savour locally sourced ingredients prepared by classically trained chefs, slip into bliss with handcrafted cocktails at EDGE Restaurant & Bar or unwind at our spa with a selection of rejuvenating treatments.</p> <h4>Basic purpose:</h4> <p>Responsible for leading and overseeing the revenue management strategy for Four Seasons Hotel Denver. This role ensures optimal revenue performance through strategic pricing, inventory management, and demand forecasting, while delivering an exceptional luxury guest experience aligned with Four Seasons service culture.</p> <p>This is a property-based leadership role, requiring close collaboration with Rooms, Sales & Marketing, and Front Office teams to drive results within a dynamic luxury hospitality environment.</p> <h4>Essential functions:</h4> <strong>Revenue strategy & performance</strong><br> <ul> <li>Direct and control room inventory and rate availability to maximize occupancy, ADR, and RevPAR in alignment with Four Seasons standards.</li> <li>Develop and execute comprehensive revenue strategies, including segment mix optimization, pricing structures, and demand-based controls.</li> <li>Partner closely with Sales & Marketing leadership to manage group allocations, evaluate displacement, and optimize transient/group balance.</li> </ul> <strong>Systems & inventory management</strong><br> <ul> <li>Oversee the effective use of Property Management Systems (Opera or equivalent) and Sales & Catering systems (Delphi), ensuring data integrity and strategic utilization.</li> </ul> <strong>Analytics & reporting</strong><br> <ul> <li>Produce, analyze, and act upon key revenue reports, including:</li> <ul> <li>Daily & weekly forecasts</li> <li>Monthly market segment analysis</li> <li>Booking pace & pickup trends</li> <li>Displacement & compression analysis</li> <li>Rate performance & resistance reporting</li> <li>Suite inventory optimization</li> <li>Channel & source performance</li> <li>Arrival/departure patterns</li> </ul> <li>Prepare and present monthly revenue and reservations performance summaries with actionable insights for senior leadership.</li> </ul> <strong>Rate & product optimization</strong><br> <ul> <li>Establish and manage pricing architecture, including:</li> <ul> <li>BAR tiers, negotiated & package rates</li> <li>Segment ceilings based on demand patterns</li> <li>Yield strategies and controls within PMS</li> <li>Suite and premium inventory strategies</li> </ul> <li>Lead and enhance upselling initiatives, ensuring alignment with luxury service delivery and revenue goals.</li> </ul> <strong>Leadership & culture</strong><br> <ul> <li>Foster a high-performance, service-driven culture rooted in Four Seasons values of respect, integrity, and excellence.</li> </ul> <strong>Collaboration & communication</strong><br> <ul> <li>Actively participate in key hotel meetings including:</li> <ul> <li>Yield & forecast meetings</li> <li>Sales & marketing strategy sessions</li> <li>Executive committee meetings</li> <li>Pre-convention meetings</li> </ul> </ul> <strong>Compliance & standards</strong><br> <ul> <li>Ensure compliance with Four Seasons policies, brand standards, and service expectations across all revenue practices.</li> <li>Maintain readiness to respond to operational or emergency situations in alignment with hotel crisis management protocols.</li> </ul> <h4>Non-essential functions:</h4> <ul> <li>Support Sales & Marketing efforts, including site inspections and client presentations as needed.</li> <li>Contribute to annual budgeting and marketing planning processes.</li> <li>Collaborate with Four Seasons global reservations network and participate in property visits/audits.</li> <li>Build relationships within the market and Four Seasons network to support benchmarking and talent development.</li> <li>Perform additional duties as assigned by General Manager, Hotel Manager or Senior Commercial Director.</li> </ul> <h4>Knowledge and skills:</h4> <strong>Education</strong><br> <p>Bachelor’s degree in Hospitality Management, Business Administration, or related field required.</p> <strong>Experience</strong><br> <ul> <li>Minimum 3–5 years of progressive experience in Reservations and/or Revenue Management within luxury hospitality.</li> <li>Prior experience with Four Seasons or comparable luxury brand strongly preferred.</li> <li>Proven track record of driving revenue growth and operational excellence.</li> </ul> <strong>Skills and abilities</strong><br> <ul> <li>Advanced analytical and strategic thinking capabilities.</li> <li>Expertise in revenue management principles (forecasting, pricing, displacement analysis).</li> <li>Strong proficiency in Opera (or similar PMS), Delphi, and revenue management tools.</li> <li>Exceptional leadership, coaching, and team development skills.</li> <li>Refined communication and interpersonal skills aligned with luxury guest service.</li> <li>Ability to thrive in a fast-paced, on-property environment with high service expectations.</li> <li>Strong attention to detail, organization, and ability to manage multiple priorities.</li> <li>Demonstrates a passion for luxury hospitality and personalized guest experiences.</li> <li>Leads with empathy, professionalism, and integrity.</li> <li>Builds strong cross-functional relationships and acts as a collaborative business partner.</li> <li>Embodies the Four Seasons service culture: treat others as you wish to be treated.</li> </ul> <strong>Travel required</strong><br> <p>Some travel for conferences or to assist other hotels.</p> <strong>Hours required</strong><br> <p>Eight to ten hour shifts; scheduled days and work hours may vary based on need.</p> <h4>Comprehensive benefits</h4> <ul> <li>Salary range $125K - $135K.</li> <li>Medical, dental, and vision insurance.</li> <li>Paid time off and vacation pay.</li> <li>401k participation with company matching program.</li> <li>Complimentary stays at Four Seasons worldwide, subject to availability.</li> <li>Discounted RTD Flex Pass.</li> <li>Complimentary shift meal prepared by the culinary team.</li> </ul> <p>Anticipated start date of June 22nd, 2026.</p> <h4>Equal opportunity employer statement</h4> <p>Four Seasons is an equal opportunity, affirmative action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.</p></p><p></p>

<p>1 Clean the rooms according to identified standards. 2 Sign when taking and handing back keys. 3 Start off by dusting the general area in the lobby. 4 Organise the floor trolleys and procure missing material. 5 Respond to all guest demands related to the rooms and cleaning as quickly and effectively as possible (e.g. extra bed, pillows, towels etc.). 6 Collect the empty plates/glasses/utensils in the rooms and place them on the shelf in front of the elevator. Clean the rooms under assigned to him/her according to the identified standards. Fill in the room status, textile report and amenities report in the maid report. Immediately inform by phone the Housekeeping Office of any maintenance and repairs needed in the floors, corridors, offices or room and also inform the Floor Supervisors. 10 Immediately report any room discrepancies. 11 Immediately hand in all lost and found items to the Housekeeping Office. 12 Use and maintain the floor offices and amenities offices in a clean and orderly manner in line with the desired standards. 13 Perform all duties assigned by seniors. 14 Report any rooms that have not been cleaned due to a specific reason to the Office/Floor Supervisor (e.g. DND, cleaning not requested etc.). 15 Must take part in vocational trainings and sign the attendance form. 16 Be familiar with and implement the hotel s security rules. 17 Make sure that all materials used to make up the rooms are ironed, unsoiled, intact and proper. Otherwise, tie a knot in such items and send them to the laundry. 18 Vacuum the floor corridors and dust the dressers, objects and paintings every morning and in the evening. 19 Regularly vacuum and mop the guest stairs. 20 Start off and end work by vacuuming and mopping the staircases and area in front of the service lifts. 21 Is clean, friendly, and hygienic. 22 Encourage colleagues to be productive by coming up with new ideas. 23 Is a member of the Emergency Response Team. 24 To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). 25 To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. 26 To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment Carry out all responsibilities related to the quality management systems implemented at the facilities. Carry out all other duties assigned by managers and hotel management not specified in the job description.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: At least a primary school or vocational diploma. Experience: Can learn the job in a few months and enhance knowledge in one year. Foreign Language: Not expected. Courses and Training: Not expected. Computer Literacy: Not compulsory. Skills: Expected to use the devices and equipment in the related job. Expected to know the standard work routines and general rules. Required to possess certification for the job, if necessary. Is reliable, aware of personal hygiene, in good health to perform the job, can express him/herself well and communicate easily, is presentable, eager to learn and work in this area, has a sense of responsibility, is disciplined,</p>

<p>Company Description Join us at Accor, where life pulses with passion!? As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.? By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.? You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!? You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.? Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet. Hospitality is a work of heart,? Join us and become a Heartist® Job Description 1      Clean the rooms according to identified standards. 2      Sign when taking and handing back keys. 3      Start off by dusting the general area in the lobby. 4      Organise the floor trolleys and procure missing material. 5   Respond to all guest demands related to the rooms and cleaning as quickly and effectively as possible (e.g. extra bed, pillows, towels etc.). 6    Collect the empty plates/glasses/utensils in the rooms and place them on the shelf in front of the elevator.  Clean the rooms under assigned to him/her according to the identified standards.   Fill in the room status, textile report and amenities report in the maid report.    Immediately inform by phone the Housekeeping Office of any maintenance and repairs needed in the floors, corridors, offices or room and also inform the Floor Supervisors. 10     Immediately report any room discrepancies. 11     Immediately hand in all lost and found items to the Housekeeping Office. 12     Use and maintain the floor offices and amenities offices in a clean and orderly manner in line with the desired standards. 13     Perform all duties assigned by seniors. 14  Report any rooms that have not been cleaned due to a specific reason to the Office/Floor Supervisor (e.g. DND, cleaning not requested etc.). 15     Must take part in vocational trainings and sign the attendance form. 16     Be familiar with and implement the hotel’s security rules. 17    Make sure that all materials used to make up the rooms are ironed, unsoiled, intact and proper. Otherwise, tie a knot in such items and send them to the laundry. 18    Vacuum the floor corridors and dust the dressers, objects and paintings every morning and in the evening. 19     Regularly vacuum and mop the guest stairs. 20    Start off and end work by vacuuming and mopping the staircases and area in front of the service lifts. 21     Is clean, friendly, and hygienic. 22     Encourage colleagues to be productive by coming up with new ideas. 23     Is a member of the Emergency Response Team. 24    To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). 25     To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. 26 To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment Carry out all responsibilities related to the quality management systems implemented at the facilities. Carry out all other duties assigned by managers and hotel management not specified in the job description.   Qualifications Education: At least a primary school or vocational diploma. Experience: Can learn the job in a few months and enhance knowledge in one year. Foreign Language: Not expected. Courses and Training: Not expected. Computer Literacy: Not compulsory. Skills: Expected to use the devices and equipment in the related job. Expected to know the standard work routines and general rules. Required to possess certification for the job, if necessary. Is reliable, aware of personal hygiene, in good health to perform the job, can express him/herself well and communicate easily, is presentable, eager to learn and work in this area, has a sense of responsibility, is disciplined,</p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Position assists the Manager in the execution of meetings and events and driving the implementation of the brand service strategy and brand initiatives. Works to meet customer needs at meetings and events and assists in growing event revenues. Handles issues and conflicts that may arise duing meetings or events. Conducts daily walk-through of banquet floor to drive client satisfaction and maintain quality standards.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 2 years experience in the event management, food and beverage, sales and marketing, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the event management, food and beverage, sales and marketing, or related professional area.<br>CORE WORK ACTIVITIES<br>Assisting in Managing Meetings and Special Events Operations<br>• Researches and analyzes new products, pricing and services of competition.<br>• Reviews scheduled events and troubleshoot potential challenges/conflicts.<br>• Assists in coordinating all groups that will impact property operations.<br>• Assists in overseeing cleaning and maintenance of meeting space and corresponding heart of the house areas.<br>• Assists in overseeing furniture and equipment maintenance and that inventory levels are kept in accordance to corporate guidelines.<br>• Assists in the execution of brand service initiatives in event management areas.<br>• Conducts daily walk-through of banquet floor to drive client satisfaction and maintain quality standards.<br>Assisting in Budgets and Finances<br>• Develops working relationships with outside vendors and establishes prices and service agreements to enhance the event experience and to increase additional revenue opportunities for the property.<br>• Assists in creating the annual banquet budget.<br>Driving Exceptional Customer Service<br>• Creates an atmosphere in all event management operations areas that meets or exceeds guest expectations.<br>• Consult with customers in order to determine objectives and requirements for events such as meetings, conferences, and conventions.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p><h4>Company description</h4> <p>Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.</p> <p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p> <p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p> <p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p> <p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p> <p>Hospitality is a work of heart.</p> <p>Join us and become a Heartist®.</p> <h4>Job description</h4> <p>Assist guests with all inquiries, both hotel and non-hotel related.<br> Attend shift briefings to ensure hotel activities and operational requirements are known.<br> Maintain good relationship with Airport Authority, retailers and other service providers within the vicinity and ensure that information on their promotions are up to date.<br> Maintain detailed knowledge of the activities of the day and of key occurrences in your city/location including directions to key points of interest, restaurants, theatres, shopping, cinemas, sporting and recreational facilities, banks, consulates, transport systems and special events.<br> Manage guests’ mails, messages, courier services and parcel postage as requested by guests.</p> <h4>Qualifications</h4> <ul> <li>Exceptional in Bahasa Indonesia and English (verbal and written).</li> <li>An active member of a local/international Hotel Concierge Association is preferred.</li> <li>Confident public presence with high EQ and impeccable manners.</li> <li>Calm, intuitive, and gracious in high-stress or high-touch scenarios.</li> <li>Skilled in Opera Cloud, MS Programs, Teams, and transportation logistics.</li> <li>Cultural sensitivity and adaptability to global clientele.</li> <li>Flexible with working hours and ability to work with tight deadlines and high-pressure environment.</li> <li>Physical ability to lift moderate weight, stand and walk for extended periods.</li> </ul></p><p></p>