وظائف البيع بالتجزئة في مصر

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Develops and implements the hotel's wine programme in alignment with the brand's Food &amp; Beverage strategy and business objectives. Ensures the wine service standards are integrated into the overall Food &amp; Beverage operational plans. Creates an exceptional wine experience that exceeds guest expectations through professional service and expert recommendations. Curates and maintains a balanced wine list that reflects guest preferences, seasonal trends, regional specialties and market demands. Selects, evaluates and sources wines from approved suppliers while maintaining the hotel's quality standards and budget objectives. Builds and maintains strong relationships with wineries, distributors and beverage suppliers to ensure availability of premium products. Recommends appropriate wine pairings with menu items to enhance the overall dining experience. Conducts wine tastings and educational presentations for guests, VIPs and special events. Oversees proper wine storage, cellar management and inventory control to ensure optimal product quality. Ensures wines are stored, handled and served at the correct temperatures and according to international service standards. Monitors wine inventory levels and establishes minimum and maximum stock quantities to support operational requirements. Controls and analyses the following: Wine sales performance and profitability. Wine cost percentages and inventory variances. Wine quality, presentation and service standards. Guest satisfaction related to wine service. Wine spoilage, breakage and wastage. Cellar organization and stock rotation (FIFO). Conducts regular inventory counts and investigates discrepancies. Maximises departmental profitability through strategic wine sales, upselling and promotional activities. Works closely with Executive Chef and Restaurant Managers to develop wine pairing menus and special promotions. Supports banquet operations by recommending suitable wine selections for conferences, weddings and special events. Prepares seasonal wine promotions and special wine menus to increase revenue. Ensures compliance with local alcohol laws, licensing regulations and responsible alcohol service practices. Trains restaurant, bar and banquet employees on wine knowledge, service etiquette, food pairing techniques and upselling skills. Develops training programmes and conducts regular wine education sessions to improve team product knowledge. Coaches and mentors employees to achieve excellence in wine service standards. Participates in the recruitment, orientation and development of beverage team members where required. Organises regular wine tastings for staff to improve product familiarity and service confidence. Reviews guest feedback regarding wine service and implements corrective actions where necessary. Attends departmental meetings and management meetings according to the hotel schedule. Maintains accurate wine lists, tasting notes, pricing structures and product specifications. Updates wine menus whenever new vintages, labels or promotions are introduced. Monitors wine market trends, emerging regions, new producers and industry innovations to continuously improve the wine programme. Prepares monthly reports on wine sales, inventory, purchasing and profitability. Assists in preparing the annual beverage budget related to wine operations. Controls purchasing activities in accordance with hotel procurement policies. Ensures proper maintenance, cleanliness and organisation of wine cellars, storage rooms and wine service equipment. Protects and maintains wine preservation systems, decanters, glassware and serving equipment. Creates a motivational working environment that encourages teamwork, professionalism and continuous learning. Promotes effective communication between the wine programme and all Food &amp; Beverage outlets. Conducts regular wine quality evaluations and removes products that do not meet hotel standards. Participates in brainstorming sessions to introduce innovative wine concepts, tasting experiences and promotional activities. Supports sustainability initiatives by promoting environmentally responsible wineries, reducing waste and improving recycling practices. Ensures proper disposal of bottles, corks, packaging materials and other recyclable waste. Implements energy-saving practices within wine storage and beverage operations. Ensures chemicals used for cleaning wine equipment and storage areas are handled safely and in accordance with legal requirements. Participates in Food Safety and Quality Management System meetings as required. Ensures compliance with HACCP, food safety regulations, hygiene standards and hotel quality procedures. Identifies operational issues, analyses information and develops practical solutions to improve wine service and profitability. Maintains the highest standards of professional appearance, guest interaction and confidentiality. Performs any additional duties assigned by hotel management that support the successful operation of the Food &amp; Beverage Department.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education/Experience: 4-year bachelor's degree with a minimum of 6 years of related work experience or 2 years work experience in a lower position and experience with applying the main principles and/or different methods. Foreign Language: Sufficient level of English to communicate effectively with guests and employees. Courses and Training: Requires sufficient theoretical and practical background and attendance in courses and seminars in the related field. Computer Literacy: MS Office applications. Skills: Good command of systems/legislation in the related field. Expected to offer consulting to other employees when needed. Some roles require practical knowledge of systems/programmes/software in the related field. Responsible for carrying out and coordinating complex activities in different fields.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Who are we?</b></p><br><br><p><span><span>Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, </span><span>life</span><span> and planet.</span></span></p><br><br><br><br>A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.<br><br>Joining our operations team means being at the center of everything – maintaining and evolving critical infrastructure that powers the digital world and delivers real impact for our customers, communities and society. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.<br><br><p><b>Job Summary</b></p><br><br><p>Supports small to large sized field, major, or channel accounts on post sale support items issues and onboarding.</p><br><br><br><p><b>Responsibilities</b></p><br><br><p>Account Support</p><br><br><ul><li><p>Supports customer account base up to and including high complexity and strategic global accounts</p><br><br></li><li><p>Responsible for ownership and issue resolution. Situations require high level of analysis, judgment, negotiation and problem solving</p><br><br></li><li><p>Monitors churn risk and proactively engages to reduce service-related churn within region or globally</p><br><br></li><li><p>Supports/enables non-standard customer requirements independently</p><br><br></li><li><p>Proactively identifies trends with Customer in globally and methods to improve Customer experience</p><br><br></li></ul><br><p>Issue and Escalation Handling</p><br><br><ul><li><p>Post-sale tactical issue resolution</p><br><br></li><li><p>Acts as point of contact with customer on executive escalations or issues independently</p><br><br></li><li><p>Prepares and delivers post mortem reviews when appropriate</p><br><br></li></ul><br><p>Quarterly Business Review</p><br><br><ul><li><p>Plays a role in delivery of QBR and QBR preparation</p><br><br></li><li><p>Identifies root cause and drives resolution on cross functional issues</p><br><br></li><li><p>Leads account team in developing customized QBR materials as appropriate</p><br><br></li><li><p>Project manages resolution of follow up actions from QBR's</p><br><br></li></ul><br><p>Service Improvement Plan</p><br><br><ul><li><p>Develops, manages and delivers on a service improvement plan</p><br><br></li></ul><br><p>Scheduled Reports</p><br><br><ul><li><p>Downloads required data and creates pre-defined reports as per defined schedule</p><br><br></li><li><p>Delivers reports to stakeholder group and answers questions pertaining to the report</p><br><br></li></ul><br><p>Client Management</p><br><br><ul><li><p>Reaches out to client(s) to clarify requests</p><br><br></li><li><p>Makes recommendations of what data should be explored and debriefs with client to explain data insights and confirm report</p><br><br></li></ul><br><p>Ad Hoc Reporting</p><br><br><ul><li><p>Creates complex ad hoc reports, using insights from data exploration to build comprehensive reports with visualizations and insights</p><br><br></li></ul><br><p>Contracts</p><br><br><ul><li><p>Prepares contract documents for execution, provides inputs to legal if leveraging lawyers; resolves standard contractual claims and disputes (e.g. change orders) by gathering information and preparing materials from comparable situations to address claim</p><br><br></li></ul><br><br><p>The targeted pay range for this position in the following location is / locations are:</p><br><br> <p>United States - Tampa Office TAO : 80,000 - 120,000 USD / Annual </p><br><br><p>United States - MI1 Miami : 80,000 - 120,000 USD / Annual </p><br><br><p>United States - MI2 Miami : 80,000 - 120,000 USD / Annual </p><br><br> <p>Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location.<b>The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs.</b> Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.</p><br><br> <p>The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.</p><br><br><br><p><u><b>Equinix Benefits</b></u></p><br><br><p>As an employee, you become important to Equinix’s success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we’re providing you with the best package possible. So, wherever you are in your career and life, you’ll be able to enhance your experience and bring your whole self to work.</p><br><br><br><p><b>Employee Assistance Program</b>: An Employee Assistance program is available to all employees.</p><br><br>&amp;#xa;US Benefits: - Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members. - Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future. - Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to change and may be subject to specific plan or program terms.&amp;#xa;<br><p>Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability.&nbsp; If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form. </p><br><br><br><p>Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer.&nbsp; All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.&nbsp;</p><br><br><br><p><b>We use artificial intelligence in our hiring process. Learn more </b><span><b><u>here</u></b></span><b>.</b></p><br><br>&amp;#xa;This posting is a new position within our organization.&amp;#xa;<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Overview We Are PepsiCo PepsiCo is a leading name in North Africa’s food and beverage industry, where our products are enjoyed by consumers daily across the region. We offer a robust portfolio of beloved brands like PEPSI, SEVEN-UP, DORITOS, CHEETOS and CHIPSY, designed to cater to the tastes and preferences of consumers. With a focus on local sourcing, production, and distribution, PepsiCo provides essential support to local economies and partners closely with communities throughout the region. Guiding Vision and Regional Impact PepsiCo’s vision aligns with our global goal to be the Leader in Beverages and Convenient Foods by Winning with PepsiCo Positive (pep+). This strategic transformation is committed to sustainable growth by putting people and the planet at the heart of our operations. In North Africa, this includes initiatives in responsible sourcing, waste reduction, and water conservation. Our regional programs empower local talent, boost employment, and provide support for local agriculture, particularly through partnerships with farmers and suppliers. Empowering Our People and Communities Our dynamic teams drive the PepsiCo culture in North Africa, embracing diversity and collaboration to solve local challenges and create innovative products. We are dedicated to fostering an inclusive workplace, one where every individual feels valued and empowered to be themselves. This commitment extends beyond our employees to positively impact the communities we serve, striving for shared growth and a healthier, more sustainable future for all. Diversity and Inclusion Commitment PepsiCo stands firmly behind our global commitment to diversity, equality, and human rights. We are proud to be an equal opportunity employer, ensuring a fair and welcoming workplace for all, regardless of age, gender, religion, disability, or any other characteristic. Our dedication to inclusion strengthens our workforce and helps drive our business forward, enriching both PepsiCo and the communities in North Africa. Responsibilities Support sales function in the warehouse to achieve the annual targeted volumes at optimum cost through ensuring the availability of the needed resources from spaces, equipment, HC and products, and managing them. Ensure the products’ loading process on sales trucks to be in the right quantity, quality, pattern and time Ensure the proper procedures for storing and managing products in the warehouses maintaining its safety, integrity and quality from the time of receipt till the time of issuance, including implementation of First In First Out concept (FIFO). Manage the warehouse’s purchases budget and follow up on the controllable S&amp;D and MOH budgets in coordination with regional logistics managers. Organize receiving the finished goods from the plant &amp; warehouse to keep enough stock. Coordinate with SP&amp;L SPV in plant to send the RB. And supervise RB Sorting before sending them. Lead the Safety Action Team (SAT) regular meeting to Ensure H&amp;S environment is in place. Ensure H&amp;S and quality regulations are followed up by all warehouse’s HC and report in case of obstacles. Implement food safety according to AIB standards. Support and implement warehouse’s management Best Practice and processes. Supervise the repackaging of finished goods through ensuring the that materials needed are available Calculating the productivity of the warehouse and confirming hours made through M&amp;W. And preparing daily reports for any differences in inventory and put plans if there is a difference – have weekly meetings to share findings with the rest of WH EEs Prepare daily and weekly reports for HO regarding the stocks in the warehouse (Finished Goods, RB, &amp; near expiry products). And coordinate with HO on what to do with Crate, plastic seperaters, and wood pallets. Manage the waste products efficiently (damaged / expired). Coordinate with internal quality and finance departments and with the tax authority with regards to getting rid of these products periodically. Conduct performance appraisal for direct reports with high quality and meeting deadlines. Develop warehousing function EEs. And participate in technical interviews Ensure implementing proper policies and procedures related to marketing equipment management (MEM), scrapped materials’ selling and shipping necessities’ management (wooden pallets and plastic separators (Move only). Ensure all related SP&amp;L interactions with different departments in the site are in compliance with the COSO standards Coordinate between internal fleet workshop in the warehouse’s and central fleet management team responsible for the site in case of any issues related to the fleet readiness. Ensure maintaining good relations with land/s owner/s and the governmental authorities in the area and report in case of any foreseen issues that affect the operations (Move only). Qualifications A Bachelor's degree is a must. 3 - 5 years experience in LD&amp;T related activities. Good command of English language. Good managing people skills. Very good knowledge of computer office programs (excel, powerpoint and word) and ERP systems. Strong Leadership skills Excellent communication skills. Ability to deal with diverse backgrounds. Good analytical thinking skills to be able to identify opportunities. Good presentation skills. Good understanding of basic financial analysis</p> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Who we are</b> <br></span><p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology &amp; Transformation. <br>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. <br>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. <br>#VOIS #BeUnrivalled #CreateTheFuture</p><br><br><br><b>About this Role</b> <br><p>We are seeking an experienced professional to lead international customer care operations by managing and developing a team of advisors. This role focuses on driving performance, enhancing customer experience, and ensuring adherence to operational standards while continuously improving processes and team capability within a dynamic contact centre environment.</p><br><br><br><b>What you’ll do</b> <br><p>Lead, coach, and support a team of up to 15 advisors, ensuring high levels of engagement and performance<br>Facilitate regular performance reviews and structured feedback sessions using established frameworks<br>Monitor real-time operations, ensuring productivity and service levels meet organisational targets<br>Translate business strategy into clear actions through team briefings and process updates<br>Drive key performance metrics, addressing underperformance and ensuring compliance with policies<br>Analyse NPS and KPI performance, identifying gaps and delivering actionable insights to management<br>Support the implementation of operational plans and continuous improvement initiatives<br>Develop team capability by identifying upselling and cross-selling opportunities<br>Act as a point of support for team-related matters, fostering an inclusive and collaborative environment</p><br><br><br><b>Who you are</b> <br><p>Demonstrated ability to lead teams effectively within a customer care or contact centre environment<br>Strong interpersonal awareness with the ability to manage people and build positive working relationships<br>Effective problem-solving and analytical skills, with attention to performance data and trends<br>Ability to communicate clearly and deliver value-driven solutions to customers<br>Committed to continuous learning and self-development<br>Experience working across multiple systems and tools in a fast-paced environment<br>Fluency in German at C2 level (spoken proficiency)<br>Experience of 1–2 years in a customer care environment<br>Strong verbal communication, reporting, and sales skills<br>Proficiency in MS Office tools is advantageous</p><br><br><br><b>Not a perfect fit?</b> <br><p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p><br><br><br><b>What's in it for you</b> <br><p>Opportunity to lead and shape high-performing international teams<br>Exposure to global customer operations and cross-functional collaboration<br>Continuous learning through hands-on leadership and operational excellence initiatives<br>A supportive environment focused on growth, performance, and inclusion</p><br><br><br><b>What skills you will learn</b> <br><p>Advanced leadership and team development skills in a contact centre setting<br>Data-driven decision-making through KPI and performance analysis<br>Customer experience optimisation and NPS improvement strategies<br>Strategic thinking aligned with operational execution<br>Stakeholder communication and performance coaching techniques</p><br><br><br><b>VOIS Equal Opportunity Employer Commitment</b> <br><p>Vodafone&nbsp;recognises&nbsp;and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race,&nbsp;colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.&nbsp;</p><br><br><br><b>Join Us</b> <br><p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. <br>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. <br>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p><br><br><br><b>Alert </b> <br><p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. <br>#JDEnhancedByTARA</p><br><br><br><b>Follow us on social media</b> <br><p>LinkedIn: https://www.linkedin.com/company/vois/<br>Facebook: https://www.facebook.com/voisglobal<br>Instagram: https://www.instagram.com/voisglobal/<br>You can also chat with our employees to learn more about our projects: https://lnkd.in/dpkrcvR2</p><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About this opportunity: <br><p>We are now looking for a BSS Solution Architect with primary competence in Billing Solutions to lead complex customer engagements and transformation programs in the Monetization/BSS domain. You will own end-to-end solution design for Ericsson Billing and Digital Monetization Platform (DMP), covering convergent billing, invoicing, financial integration, customer data migration and operational readiness, working closely with customers and delivery organizations to secure high-quality, cost-efficient solutions.</p><br><br><br><p><strong>What you will do:</strong></p><br><br><br><ul><li>Lead E2E architecture for convergent billing, usage aggregation, rating and charging inputs, bill calculation, invoice generation and presentation, taxation, payments, accounts receivable and collections for B2C and B2B.</li><li>Translate business, finance and marketing requirements into HLDs and LLDs covering Billing, Customer/Party Management, Product Catalog, Order Management, Charging, Payment Management and financial processes through customer acceptance.</li><li>Define integrations between Billing/BSS and CRM, Customer/Party Management, Product Catalog, Order Management, Charging, Mediation, Core/IMS usage sources, Payment Gateways, Tax Engines, ERP/GL, Collections, DWH/BI, Data Lakes and Partner systems.</li><li>Govern real-time, near-real-time and batch/file-based integrations using TM Forum Open APIs, REST/HTTP and JSON, API Gateways, event-driven messaging, SFTP and batch orchestration, including interface contracts, error handling, reconciliation and security.</li><li>Lead migration architecture covering source assessment, data profiling, mapping, transformation, cleansing, ETL/ELT, mock migrations, delta loads, reconciliation, cutover, rollback, audit trails and post-migration validation.</li><li>Design cloud-native architectures for capacity, availability, resilience, security, observability, batch-window performance, data retention and disaster recovery of billing-critical workloads.</li><li>Lead customer workshops, billing-process walkthroughs, migration assessments, use-case elaboration, solution validation and cutover readiness reviews.</li><li>Support presales with scope definition, BoQ/effort estimation, migration complexity assessment, proposals and SoW inputs; provide delivery leadership through integration testing, billing validation, migration rehearsals, cutover and acceptance; support technical troubleshooting of complex integration, billing and migration issues.</li><li>Share billing, integration and migration best practices, mentor colleagues and support competence development.</li><li>Lead or assist in the development and presentation of technical presentations and business case argumentations.</li></ul><br>The skills you bring: <br><ul><li>Experience designing and documenting E2E BSS Billing solutions, including functional requirements, billing process models, data models, integration contracts, migration plans and NFRs for performance, resilience, security, auditability and recoverability, and operational procedures.</li><li>Strong expertise in Billing Solutions, preferably Ericsson Billing and/or DMP, including recurring and usage-based billing, offers, discounts, allowances, proration, billing cycles, invoice presentation, adjustments, credits, disputes, dunning and lifecycle management.</li><li>Solid understanding of B2C/B2B customer and account hierarchies, product and offer modelling, charging-to-billing flows, taxation, payments, accounts receivable, collections and financial reconciliation.</li><li>Proven BSS/telecom data migration experience: source discovery, canonical data modelling, mapping, ETL/ELT, data quality, cleansing, reconciliation, mock loads, delta migration, cutover planning, rollback and audit trails.</li><li>Strong integration experience with TM Forum SID, eTOM and Open APIs, REST/JSON, API security, event-driven messaging, Kafka or similar, SFTP and batch orchestration.</li><li>Experience delivering BSS/Billing solutions on Kubernetes and cloud platforms such as OpenShift, Tanzu, EKS, AKS or GKE.</li><li>Understanding of billing NFRs including bill-run performance, batch windows, metrics, logs, tracing, health checks, data retention, high availability and DR-ready topologies.</li><li>Understanding of data protection, access control, encryption, segregation of duties, PCI-related considerations, vulnerability management and regulatory audit support.</li><li>Cloud, Kubernetes, data migration or TM Forum certifications are an advantage.</li><li>Bachelor’s degree in Engineering, Telecommunications, Computer Science or equivalent</li><li>At least 12 years in BSS/Telecom, including minimum 7 years as a BSS/Billing Solution Architect.</li></ul><br><p><strong>Why join Ericsson?</strong>At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.<br>&nbsp;<br><strong>What happens once you apply?</strong>Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer.&nbsp;learn more.</p><br><br><br><p><strong>Primary country and city:</strong> Egypt (EG) || Cairo</p><br><br><p><strong>Req ID:</strong>&nbsp;790782 </p><br><br><br><br><br> </div>

Job Title: Pre-Seller – Modern Trade Reports To: Sales Supervisor Business Unit: ACCBCFunction: Sales Location: Assigned Market Grade: TBC<br><br>Job Purpose Responsible for driving sales volume, maximising product visibility, and ensuring seamless execution of commercial agreements across assigned key accounts in the Modern Trade channel, including hypermarkets and large supermarket chains. Unlike fragmented trade, this role focuses on securing high-volume orders based on promotional calendars, managing on-shelf availability, and building strong relationships with store managers to maximise Share of Shelf. Physical delivery, pricing decisions, and commercial term-setting sit outside this role – the Pre-Seller’s accountability is execution at the account level: orders, visibility, promotions, and stock integrity<br>. Operating Context The Pre-Seller – Modern Trade operates across a structured route of key accounts within the assigned market. The role functions in a context defined by:Fewer but higher-complexity accounts per route – each visit involves checking backroom stock, shelf compliance, promotional execution, and relationship management with store managers and section heads. Promotional calendar-driven selling – orders are aligned to national and account-specific promotions requiring advance planning, display builds, and timing discipline. On-shelf availability (OSA) is a primary accountability – out-of-stocks in modern trade have immediate visibility and direct impact on sales and customer relationships. Expiry and returns management are active responsibilities – FIFO discipline and proactive stock rotation directly impact the returns percentage KPI. Competitor environment is highly visible in modern trade – shelf space disputes, competitor promotions, and pricing activity must be monitored and reported daily. Close coordination with the logistics team, Key Account Managers, and Sales Supervisor is required to ensure delivery alignment, promotional readiness, and account complianc<br>e.<br>Key Roles and Responsibili<br>ties A. Order Generation & Volume Growth Visit assigned Modern Trade outlets according to a structured route plan to secure sales orders meeting or exceeding monthly volume and value targets. Book orders aligned to the promotional calendar and account-specific agreements, ensuring order accuracy and completeness at every visit. Submit daily sales reports and visit logs to the Sales Supervisor within the required timeframe. Achieve daily, weekly, and monthly sales targets and KPIs as set by manage<br>ment. B. Stock & Inventory Management Monitor stock levels in both the warehouse backroom and on the shelves at each account to prevent out-of-stock (OOS) situations. Coordinate with the logistics team to ensure timely delivery and a healthy stock days-on-hand profile at each outlet. Apply strict FIFO methodology during stock checks to identify and proactively manage near-expiry products before they become returns. Actively manage and minimise return percentages due to damage or near-expiry by coordinating stock rotation with store<br>teams. C. In-Store Execution & Visibility Ensure excellent execution of planograms and visibility agreements at every assigned account. Maximise Share of Shelf (SOS) and ensure ACCBC brands dominate primary shelving and secondary display locations including end-caps and floor displays. Verify price tags, shelf labels, and display standards against company planograms at everyvisit. Maintain ACCBC’s display and visibility standards consistently across all assigned ac<br>counts. D. Promotional Campaign Execution Implement national and account-specific promotional activities on time and to the agreed execution standard. Build thematic displays and ensure promotional mechanics are correctly in place before the promotion live date. Track the performance of active promotions during visits and report any execution gaps or competitor interference to the Sales Supervisor immediately. Coordinate with Key Account Managers on upcoming promotions to ensure readiness at store level ahead of<br> launch. E. Relationship Management Serve as the primary on-the-ground point of contact for store managers, section heads, and receiving team members at each assignedaccount. Resolve operational issues – delivery gaps, shelf disputes, stock rotation requests – quickly and professionally at the store level. Escalate unresolved account issues to the Sales Supervisor or Key Account Manager without delay. Build trusted, long-term relationships with store personnel to facilitate smooth execution and preferential treatment on shelf space and display oppor<br>tunities. F. Market Intelligence &Reporting Gather and report daily data on competitor pricing, new product launches, and promotional activities observed in assignedaccounts. Maintain accurate daily sales trackers and visit logs in line with company reporting requirements. Report all operational, compliance, or safety issues to the Sales Supervisor with<br>out delay. Key Performance Indicators (KPIs) Sales &amp; Volume Sales target achievement – monthly volume and value targets metor exceeded Strike rate – number of successful orders placed relative to total planned store visits Order booking accuracy – zero order errors per route day Availability &Visibility On-Shelf Availability (OSA) – out-of-stock incidents for core SKUs minimised Share of Shelf (SOS) – agreed linear shelving percentage maintained or grown vscompetitors Planogram compliance – display and shelf execution standards met atevery visit Promotional Execution Promotional campaign execution rate – all activities built on time andto standard New product launch execution rate across assigned accounts Returns & Stock Returns and bad stock percentage – below company threshold (target: <1.5%) FIFO compliance – stock rotation managed atevery visit Reporting Daily sales tracker and visit log submitted on time with complete and accurate data Competitor intelligence rep<br>orted daily Required Experience and Qu<br>alifications Minimum Qualifications Bachelor’s degree in Business, Marketing, or a related field. Valid local driving licence<br>is mandatory. Minimum Experience1–3 years of experience in FMCG sales, specifically within the Modern Trade or Key Accounts channel. Familiarity with planogram execution, promotional activation, and on-shelf availability management in a modern trade environment. Experience using handheld sales systems (SFA or equivalent) and basic data t<br>racking tools. Knowledge and Skills Commercial acumen – understanding of how promotions, margins, and stock rotation impact both ACCBC and the retailer. Strong negotiation, relationship-building, and communication skills with store-level stakeholders. Attention to detail in checking expiry dates, price tags, and shelf execution against planograms. Resilience and problem-solving ability to handle shelf space disputes and operational friction at thereceiving dock. Goal-oriented, self-driven, and able to manage time efficiently across a structured<br>account route.

ROLE:<br>We are seeking an experienced and dynamic Commercial Manager to drive revenue growth, optimize digital media operations, and lead strategic client partnerships within elements of Augustus brands, including Lovin Dubai, Lovin Abu Dhabi and the 12 Smashi TV verticals.. The ideal candidate will have a proven background in digital media agencies, strong commercial acumen, and expertise in managing high-value client portfolios and media investments across platforms. This role requires a combination of strategic vision, hands-on management of commercial activities, and the ability to deliver innovative solutions that maximize ROI for both clients and the agency.<br>KEY RESPONSIBILITIES : Commercial Strategy & Revenue Growth Develop and implement the Publisher's digital media commercial strategy to achieve revenue targets and profitability. Identify and capitalize on new business opportunities in local and Regional markets (GCC). Drive upselling and cross-selling strategies across client portfolios to grow account revenues. Lead pricing strategy development for media services, ensuring competitive positioning and margin optimization. Client Relationship Management Act as the primary commercial liaison for key clients, building and maintaining long-term partnerships. Oversee negotiation of media contracts, partnerships, and service agreements with clients and suppliers. Build and manage Long-Term Agreements (LTAs) with key clients, ensuring mutually beneficial, strategic partnerships that provide consistent revenue streams. Ensure exceptional service delivery and client satisfaction, translating into account retention and growth. Provide clients with Post Campaign reports & data-driven insights and strategic recommendations to improve campaign effectiveness and ROI. Media Planning & Operations Oversee the commercial performance of paid media campaigns across all major digital platforms (Google, Meta, Tik Tok, Programmatic, etc.). Collaborate with internal teams (Media Planners, Buyers, Account Managers, Content Writer, Video Editors & Graphic Designers) to ensure media strategies align with client objectives. Analyze market trends, audience behavior, and platform updates to inform go-to-market and media investment strategies. Team Leadership & Development Lead and mentor a team of Commercial Executives, and Account Managers, fostering a high-performance culture. Provide training and development on commercial best practices, client negotiation, and media monetization. Align team efforts with agency growth objectives and KPIs. Reporting & Analytics Utilize CRM tools to document and track all stages of the client acquisition process, from initial pitching and proposal submission for prospective clients to deal closure. Monitor and report on commercial performance, revenue forecasts, and profitability to senior management. Develop and present business reviews and ROI reports for key accounts. Use data analytics tools and dashboards to inform commercial decisions and drive optimization. Innovation & Industry Trends Stay ahead of digital media trends, platform changes, and emerging technologies to maintain a competitive edge. Introduce innovative commercial models, including performance-based pricing and value-added services. Represent the agency at industry events, pitches, and conferences, showcasing thought leadership in digital media. Reporting & Analytics Utilize CRM tools to document and track all stages of the client acquisition process, from initial pitching and proposal submission for prospective clients to deal closure. Monitor and report on commercial performance, revenue forecasts, and profitability to senior management. Develop and present business reviews and ROI reports for key accounts. Use data analytics tools and dashboards to inform commercial decisions and drive optimization. Innovation & Industry Trends Stay ahead of digital media trends, platform changes, and emerging technologies to maintain a competitive edge. Introduce innovative commercial models, including performance-based pricing and value-added services. Represent the agency at industry events, pitches, and conferences, showcasing thought leadership in digital media.<br>Requirements 1- Personal Traits & Skills Strong understanding of digital media buying, performance marketing, and programmatic advertising. Excellent negotiation and communication skills with the ability to influence stakeholders. Strategic thinker with a data-driven and results-oriented approach. Ability to manage multiple high-value accounts and projects simultaneously in a fast-paced environment. Strong leadership and team management capabilities.<br>2- Academic & Certifications Bachelor’s degree in Marketing, Business, Media, or a related field (MBA is a plus). Professional Experience Minimum 4-5 years of experience in a digital media agency commercial role, with a proven track record of revenue growth. Experience managing client portfolios with multi-million-dollar media budgets. Proven expertise in Regional markets (GCC) is a plus.<br>PEOPLE :<br>Assist in fostering a high performance led culture; play a central role in recruiting new talent and retention of existing talent in the team/business Act as a strong leader with the ability to listen effectively and influence a team Actively contribute to the leadership in terms of agency/sector vision and be seen as a leader – displaying gravitas, managing difficult client relationships, and demonstrating an understanding of business finance Create and drive initiatives to strengthen skills, promote loyalty, enthusiasm and culture of a practice or the office through training and/or other responsibilities<br>ABOUT AUGUSTUSThe consumption of media is ever present, yet the mediums and the means are ever evolving. We are a ‘New Media’ company, born in one of the most dynamic and vibrant cities in the Middle East. Our vision is to establish and maintain a ‘New Order’ of media advertising with data and content at the heart of everything we do. <br>Augustus is a Middle Eastern digital media company based in Dubai and Riyadh and has been designed to adapt and evolve to this perpetually changing media environment. Our mission is to be the ‘New Media’ company of choice in the Middle East by generating profitable growth through innovation and breaking the mold in marketing communications.<br>Values We understand that achieving our mission is based upon strong values and we have identifiedthree that sit right at our core.<br>• Ingenuity: There is a bit of genius in everything we do. We take pride in our creative originality.• Tenacity: Good things come to those who work for them. We always persevere and persist.• Velocity: High level performance is about speed and momentum. We are fast and agile in howwe think, operate and how we act

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.<br>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Cairo, Egypt</p><p><br><b>Job Family Group:</b></p><br>Sales &amp; Marketing<p><br><b>Worker Type:</b></p><br>Regular<p><br><b>Posting Start Date:</b></p><br>August 11, 2026<p><br><b>Business Unit:</b></p><br>Downstream and Renewables<p><br><b>Experience Level: </b></p><br>Experienced Professionals<p><br><b>Job Description: </b></p><br><p><b>Where you fit In</b></p><br><p>Expect lots of support and encouragement while you’re here. You’ll be working alongside people who love what they do and enjoy sharing their enthusiasm with everyone around them. We value career growth. You’ll have limitless opportunities to explore – whether that means building up new areas of expertise or taking in a different direction.</p><br><p>As Lubricants Technical Advisor, you will be expected to provide first line technical advice to direct accounts, industrial and indirect customers, and Shell Sales force on the use of the Shell lubricants portfolio in order to best exploit the technical attributes of Shell products and services to commercial advantage, and to trouble shoot any technical issues.</p><br><p><b>What’s the role?</b></p><br><p>In your role as the Lubricants Technical Advisor (LTA) you will use your techno-commercial skills to provide support on highly complex technical issues to key accounts for business retention, securing close top partnership with key customers and prospects at high level as well as with their key stakeholders through differentiating offers and solutions:</p><br><ul><li><p>Provide front line technical support to direct top customers and prospects (Platinum, global priority OEM) and sales staff including problem solving, troubleshooting and application advice for approximately. 95% of all front-line technical issues</p><br></li><li><p>Secure close good relationship with key customers and prospects at high level as well as with their key stakeholders, enhancing the use of the Shell lubricants portfolio to best exploit the technical attributes of Shell products and services to commercial advantage and to trouble shoot any technical issues</p><br></li><li><p>Manage any complex complaint or issue coming from key customers (Platinum, global priority OEM) providing satisfying customer solution and clear constructive feedback internally as good learning case</p><br></li><li><p>Thanks to own high technical, overall sector <span>product/application/process</span> expertise, be able to deliver valuable input and Shell product and services selection to key customers, to improve sensitively their production process, increasing Shell Technology image and business opportunity</p><br></li><li><p>Provide HSSE, Occupational Health, safety and product disposal advice to key customers and front-line sales, in line with local legislation requirements. Actively keep up to date with changes in legislation</p><br></li><li><p>You also will drive top and bottom-line growth through deep involvement in key account prospecting and cross/up selling activities with a premium acceleration focus providing the right claims and reasons to believe:</p><br></li><li><p>Work closely with local sales and global accounts who have the ‘ownership’ of the customers, to provide appropriate technical support to maintain and gain business in line with business strategy.</p><br></li><li><p>Carry out joint and solo visits (with knowledge of sales force) to new and existing customers providing technical proposals/assistance to generate sales opportunities, with both existing and new products</p><br></li><li><p>Drive x/up-sales opportunities through developing and delivering appropriate lubricants training to direct Sales/Marketing staff to develop their expertise, as well as tailored training packages for Gold/Platinum Customers where required</p><br></li><li><p>Develop and deliver appropriate lubricants training to direct Shell Sales staff to develop their <span>product-application-services</span> expertise</p><br></li><li><p>Exploiting the use of Sales First tools through integrated T-SPANCOP with Sales one and delivering DVRs according to global needs and guidelines to provide proven Technology Leadership or Value Led examples</p><br></li><li><p>You will be part of the services monetization journey by introducing and growing our technical services as a new revenue stream through our current active CVP`s in addition to creating new ones to expand our services portfolio</p><br></li></ul><p><b>What we need from You</b></p><br><ul><li><p>Degree (e.g. BEng) –engineering, preferably mechanical, or comparable technical background skills</p><br></li><li><p>Proven 5-8 years working experience in relevant industries</p><br></li><li><p>Good Sector and application technical knowledge to be able to understand customer`s critical needs&nbsp;</p><br></li><li><p>Evidence for good commercial acumen, Experience in a customer facing role (eg front line sales) is beneficial.</p><br></li><li><p>Knowledge in Vibration, Ultrasound and/or thermography inspections will be considered.</p><br></li><li><p><span>Self-committing,</span> balancing own learning from others internally and giving technical support externally</p><br></li><li><p>Having the ability to distil complex information and to communicate clearly and concisely to others</p><br></li><li><p>Managing relationships with key customers and their stakeholders</p><br></li><li><p>Delivers results – accountability. Clear results orientation and capacity to manage self-performance</p><br></li><li><p>Competence in problem solving, good decision-making skills and ability to find solutions to day-to-day issues</p><br></li><li><p>Able to maintain high volumes of contacts, with quick and accurate turnaround time</p><br></li><li><p>Demonstrates interpersonal sensitivity and communication (written and verbal) skills</p><br></li><li><p>Solution development and creative problem solving</p><br></li><li><p>Successful integration for collaborative development and implementation with global, regional &amp; local teams.</p><br></li><li><p>Good English skill level</p><br></li></ul><p>-</p><br><p><br><b>DISCLAIMER:</b></p><br>Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer. </div>

<p><h4>Who we are</h4> <p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking a highly skilled Customer Senior Project Manager to lead large-scale, customer-facing projects and programmes across multiple domains for enterprise clients. This role involves managing complex, multi-party teams, driving delivery excellence, and ensuring alignment with time, cost, and quality standards. The individual will oversee governance, risk management, resource planning, and financial control, while engaging senior stakeholders and supporting pre-sales activities.</p> <h4>What you will do</h4> <p><strong>Vision, planning and control</strong><br> Define and communicate the high-level vision and desired future state for the programme.<br> Create detailed programme plans, including resource requirements, interdependencies, and critical paths.<br> Integrate all work streams into a cohesive programme plan and manage performance against measurable outcomes.<br> Develop stakeholder communication plans and manage resource forecasting throughout the lifecycle.</p> <p><strong>Organisation & leadership</strong><br> Build and lead high-performing cross-functional teams.<br> Clarify skills requirements and manage recruitment and development during engagement.<br> Act as a coach and mentor, fostering collaboration and motivation.<br> Influence relationships with internal and external stakeholders and support effective business change.</p> <p><strong>Quality assurance and reporting</strong><br> Apply quality assurance standards across all work streams.<br> Implement robust reporting mechanisms for budget, timelines, and KPIs.<br> Maintain accurate financial and project documentation, including lessons learned and closure reports.</p> <p><strong>Risk, issue and change management</strong><br> Define and maintain risk and change strategies, ensuring stakeholders are informed of potential impacts.</p> <p><strong>Financial management</strong><br> Align outcomes with benefits realisation plans and manage scope changes effectively.<br> Maintain business cases and ensure ongoing viability of projects and programmes.<br> Forecast and report on budgets and expenditure accurately.</p> <h4>Who you are</h4> <ul> <li>Over 5 years of experience managing major complex projects within the ICT industry.</li> <li>Strong leadership and stakeholder engagement skills, with the ability to influence at senior levels.</li> <li>Proven ability to manage multiple complex projects concurrently.</li> <li>Excellent interpersonal and communication skills, including confident presentations at executive level.</li> <li>Professional qualifications: Prince2 Practitioner or PMP, MSP Foundation.</li> <li>Experience in programme and project budget management, financial accounting, and telecommunications environments.</li> <li>Flexible and adaptable in dynamic environments, with strong cross-functional collaboration capabilities.</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What’s in it for you</h4> <ul> <li>Opportunity to lead high-impact projects for global enterprise customers.</li> <li>Exposure to senior stakeholders and strategic decision-making.</li> <li>Work in a collaborative, innovative environment with cutting-edge technologies.</li> <li>Professional growth through challenging projects and leadership responsibilities.</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced project governance and risk management techniques.</li> <li>Strategic stakeholder engagement and negotiation skills.</li> <li>Financial planning and benefits realisation in large-scale programmes.</li> <li>Leadership in multi-domain, cross-functional environments.</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

<p><h4>Who we are</h4> <p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking a highly skilled customer senior project manager to lead large-scale, customer-facing projects and programmes across multiple domains for enterprise clients. This role involves managing complex, multi-party teams, driving delivery excellence, and ensuring alignment with time, cost, and quality standards. The individual will oversee governance, risk management, resource planning, and financial control, while engaging senior stakeholders and supporting pre-sales activities.</p> <h4>What you will do</h4> <strong>Vision, planning and control</strong><br> <ul> <li>Define and communicate the high-level vision and desired future state for the programme.</li> <li>Create detailed programme plans, including resource requirements, interdependencies, and critical paths.</li> <li>Integrate all work streams into a cohesive programme plan and manage performance against measurable outcomes.</li> <li>Develop stakeholder communication plans and manage resource forecasting throughout the lifecycle.</li> </ul> <strong>Organisation & leadership</strong><br> <ul> <li>Build and lead high-performing cross-functional teams.</li> <li>Clarify skills requirements and manage recruitment and development during engagement.</li> <li>Act as a coach and mentor, fostering collaboration and motivation.</li> <li>Influence relationships with internal and external stakeholders and support effective business change.</li> </ul> <strong>Quality assurance and reporting</strong><br> <ul> <li>Apply quality assurance standards across all work streams.</li> <li>Implement robust reporting mechanisms for budget, timelines, and KPIs.</li> <li>Maintain accurate financial and project documentation, including lessons learned and closure reports.</li> </ul> <strong>Risk, issue and change management</strong><br> <ul> <li>Define and maintain risk and change strategies, ensuring stakeholders are informed of potential impacts.</li> </ul> <strong>Financial management</strong><br> <ul> <li>Align outcomes with benefits realisation plans and manage scope changes effectively.</li> <li>Maintain business cases and ensure ongoing viability of projects and programmes.</li> <li>Forecast and report on budgets and expenditure accurately.</li> </ul> <h4>Who you are</h4> <ul> <li>Over 5 years of experience managing major complex projects within the ICT industry.</li> <li>Strong leadership and stakeholder engagement skills, with the ability to influence at senior levels.</li> <li>Proven ability to manage multiple complex projects concurrently.</li> <li>Excellent interpersonal and communication skills, including confident presentations at executive level.</li> <li>Professional qualifications: Prince2 Practitioner or PMP, MSP Foundation.</li> <li>Experience in programme and project budget management, financial accounting, and telecommunications environments.</li> <li>Flexible and adaptable in dynamic environments, with strong cross-functional collaboration capabilities.</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What’s in it for you</h4> <ul> <li>Opportunity to lead high-impact projects for global enterprise customers.</li> <li>Exposure to senior stakeholders and strategic decision-making.</li> <li>Work in a collaborative, innovative environment with cutting-edge technologies.</li> <li>Professional growth through challenging projects and leadership responsibilities.</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced project governance and risk management techniques.</li> <li>Strategic stakeholder engagement and negotiation skills.</li> <li>Financial planning and benefits realisation in large-scale programmes.</li> <li>Leadership in multi-domain, cross-functional environments.</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

<p><h4>Who we are</h4> <p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking a highly experienced customer programme manager to lead large-scale, customer-facing projects and programmes across multiple domains for our enterprise clients. This role involves managing complex, multi-party teams, driving delivery excellence, and ensuring alignment with time, cost, and quality standards. The individual will oversee governance, risk management, resource planning, and financial control, while engaging senior stakeholders and supporting pre-sales activities.</p> <h4>What you will do</h4> <strong>Vision, planning and control</strong><br> <ul> <li>Define and communicate the high-level vision and desired future state for the programme.</li> <li>Create detailed programme plans, including resource requirements, interdependencies, and critical paths.</li> <li>Integrate all work streams into a cohesive programme plan and manage performance against measurable outcomes.</li> <li>Develop stakeholder communication plans and manage resource forecasting throughout the lifecycle.</li> </ul> <strong>Organisation & leadership</strong><br> <ul> <li>Build and lead high-performing cross-functional teams.</li> <li>Clarify skills requirements and manage recruitment and development during engagement.</li> <li>Act as a coach and mentor, fostering collaboration and motivation.</li> <li>Influence relationships with internal and external stakeholders and support effective business change.</li> </ul> <strong>Quality assurance and reporting</strong><br> <ul> <li>Apply quality assurance standards across all work streams.</li> <li>Implement robust reporting mechanisms for budget, timelines, and KPIs.</li> <li>Maintain accurate financial and project documentation, including lessons learned and closure reports.</li> </ul> <strong>Risk, issue and change management</strong><br> <ul> <li>Define and maintain risk and change strategies, ensuring stakeholders are informed of potential impacts.</li> </ul> <strong>Financial management</strong><br> <ul> <li>Align outcomes with benefits realisation plans and manage scope changes effectively.</li> <li>Maintain business cases and ensure ongoing viability of projects and programmes.</li> <li>Forecast and report on budgets and expenditure accurately.</li> </ul> <h4>Who you are</h4> <ul> <li>Over 7 years of experience managing major programmes within the ICT industry.</li> <li>Strong leadership and stakeholder engagement skills, with the ability to influence at senior levels.</li> <li>Proven ability to manage multiple complex projects concurrently.</li> <li>Excellent interpersonal and communication skills, including confident presentations at executive level.</li> <li>Professional qualifications: Prince2 Practitioner or PMP, MSP Foundation.</li> <li>Experience in programme and project budget management, financial accounting, and telecommunications environments.</li> <li>Flexible and adaptable in dynamic environments, with strong cross-functional collaboration capabilities.</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What’s in it for you</h4> <ul> <li>Opportunity to lead high-impact programmes for global enterprise customers.</li> <li>Exposure to senior stakeholders and strategic decision-making.</li> <li>Work in a collaborative, innovative environment with cutting-edge technologies.</li> <li>Professional growth through challenging projects and leadership responsibilities.</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced programme governance and risk management techniques.</li> <li>Strategic stakeholder engagement and negotiation skills.</li> <li>Financial planning and benefits realisation in large-scale programmes.</li> <li>Leadership in multi-domain, cross-functional environments.</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <p>We are seeking an experienced and customer-focused Fairmont Gold Manager to join our prestigious luxury hotel in Cairo, Egypt. In this pivotal leadership role, you will oversee all aspects of the Fairmont Gold experience, ensuring exceptional service delivery while maintaining the highest standards of hospitality. You will lead a dedicated team, manage guest relations, and drive operational excellence across all Fairmont Gold services and amenities. This position offers the opportunity to make a meaningful impact on guest satisfaction while fostering a collaborative and supportive work environment.</p> <p><strong>Responsibilities include:</strong></p> <ul> <li>Manage all aspects of Fairmont Gold operations in accordance with Fairmont hotel standards and service procedures</li> <li>Direct and implement a service and leadership philosophy that guides staff and ensures consistent excellence</li> <li>Anticipate guest needs, respond promptly to inquiries, and maintain positive guest relations at all times</li> <li>Monitor and maintain cleanliness, sanitation, and organization of all Fairmont Gold work areas</li> <li>Maintain comprehensive knowledge of hotel features, services, room types, rates, packages, promotions, and daily occupancy levels</li> <li>Track and forecast daily, weekly, and monthly Fairmont Gold occupancy levels and adjust departmental planning accordingly</li> <li>Review daily business levels, anticipate critical situations, and develop effective solutions to expedite operations</li> <li>Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts; adjust schedules to meet business demands</li> <li>Ensure staff attendance and document any late or absent employees</li> <li>Conduct pre-shift meetings with staff to review pertinent business information and daily priorities</li> <li>Inspect staff grooming and attire; address any deficiencies professionally and supportively</li> <li>Constantly monitor staff performance and provide constructive feedback to rectify any service deficiencies</li> <li>Monitor check-in and check-out processes; assist where necessary to alleviate pressure and process guests expediently</li> <li>Monitor communication logs and ensure guest requests are followed up within 15-20 minutes</li> <li>Screen, interview, and facilitate the hiring of Fairmont Gold team members</li> <li>Conduct comprehensive training programs for new hires and ongoing development for existing staff</li> <li>Provide performance feedback and handle disciplinary matters according to hotel standards</li> <li>Contact newly registered VIP guests within 15 minutes of check-in to establish satisfaction and resolve any concerns</li> <li>Ensure security of guest room access and maintain awareness of undesirable persons on premises</li> <li>Monitor and ensure all cashiering procedures comply with accounting policies, including bank reconciliation, shortages/overages, late charges, and payment processing</li> <li>Work with the Executive Chef to determine Fairmont Gold Lounge menu, food costs, ordering, and presentation</li> <li>Provide direction and guidance to Fairmont Gold Supervisors to maintain service and food quality standards</li> <li>Assist guests with reports of lost or stolen articles following hotel policy</li> <li>Adhere to hotel requirements for guest and colleague accidents, injuries, and emergency situations</li> <li>Coordinate with Housekeeping management to ensure accurate room status and readiness for check-in</li> <li>Review arrival reports, VIP pre-registration, and special requests for accuracy and completeness</li> <li>Review credit check reports and follow up on accounts beyond approved credit limits</li> <li>Coordinate delivery of in-room amenities to ensure timely service</li> <li>Review late checkout requests and communicate approvals to Housekeeping</li> <li>Monitor out-of-order rooms and coordinate with respective departments for resolution</li> <li>Complete nightly rate checks and maintain awareness of discrepant rooms</li> <li>Conduct monthly departmental meetings and attend designated organizational meetings</li> <li>Complete departmental filing and maintain detailed records of attendance and performance conversations</li> <li>Conduct performance reviews in a timely manner</li> <li>Foster a cooperative working climate that maximizes productivity and colleague morale</li> <li>Complete work orders for maintenance repairs and contact Engineering for urgent issues</li> <li>Document pertinent information in department logs and complete all closing duties</li> <li>Perform additional duties as assigned by management</li> </ul> <h4>Qualifications</h4> <ul> <li>Bachelor's degree, preferably in hospitality management or related field</li> <li>Minimum two years of leadership experience in concierge or front office operations in a luxury hotel environment</li> <li>Certification in an alcohol awareness program (TABC)</li> <li>Food handling certification</li> <li>Previous training and certification in liquor, wine, food service, and sanitation procedures</li> <li>Fluency in English, both verbal and written</li> <li>Proficiency in basic arithmetic and financial calculations</li> <li>Proven ability to balance guest service, colleague satisfaction, and profitability objectives</li> <li>Demonstrated ability to suggestively sell services and amenities</li> <li>Strong guest relations training background and experience</li> <li>Exceptional leadership and team management skills</li> <li>Advanced problem-solving and conflict resolution abilities</li> <li>Proficiency with hotel property management systems (PMS) and Microsoft Office applications</li> <li>Excellent communication and interpersonal skills</li> <li>Strong organizational and time management abilities</li> <li>Ability to work flexible shifts, including evenings, weekends, and holidays as required</li> <li>Demonstrated crisis management and decision-making capabilities under pressure</li> <li>Cultural awareness and sensitivity in a diverse, international environment</li> <li>Meticulous attention to detail in documentation and record-keeping</li> <li>Ability to train, mentor, and develop team members effectively</li> <li>Strong analytical skills with the ability to interpret data and trends</li> <li>Resilience and adaptability in a fast-paced hospitality environment</li> </ul></p><p></p>

<p><h4>Company description</h4> <p>Reasons to work at Accor</p> <p>We are far more than a global leader. We welcome you as you are, and with us you will find a career and a brand that match your personality.</p> <p>We support you in growing and learning every day. We make sure that your work has meaning in your life and that, on your journey with us, you can explore Accor’s limitless opportunities.</p> <p>At Accor, you can write every chapter of your own story, and together we can shape the future of hospitality.</p> <p>Do what you love, contribute to communities around the world</p> <h4>Job description</h4> <h4>Scope of position:</h4> <p>As our revenue manager, you will lead the development and execution of strategic revenue initiatives designed to maximize room revenue, total hotel profitability, and market share. You will leverage strong analytical expertise and commercial acumen to drive data-informed pricing, forecasting, and distribution decisions. Working in close collaboration with sales, marketing and operations, you will ensure optimal commercial alignment, performance optimization, and sustainable revenue growth across all segments. Additionally, you will directly oversee the reservations team via the reservations manager to ensure optimal booking conversion, quality control, and luxury service alignment with distribution strategies.</p> <h4>Responsibilities:</h4> <ul> <li><strong>Revenue strategy & optimization</strong><br> Develop and implement comprehensive revenue management strategies to maximize room revenue, total hotel profitability, and market share;<br> Drive dynamic pricing strategies based on demand patterns, seasonality, booking pace, and market trends;<br> Continuously evaluate performance and adjust tactical and strategic approaches to optimize results.<br> Drive total revenue management initiatives, collaborating with F&B, spa, and ancillary departments to optimize total revenue per available room (TrevPAR).<br> Partner with the F&B director and culinary teams to implement structured restaurant revenue management strategies; analyse shift-by-shift demand, optimize table mix/seating configurations, and introduce dynamic pricing or menu engineering strategies during peak and off-peak periods to maximize RevPASH (revenue per available seat hour).</li> <li><strong>Forecasting & budgeting</strong><br> Prepare accurate daily, weekly, and monthly forecasts using historical data, market intelligence, and forward-looking demand indicators;<br> Actively participate in the annual budgeting process, providing strategic insights and revenue projections;<br> Conduct variance analysis and present actionable recommendations to senior management.</li> <li><strong>Reservations & operational oversight</strong><br> Directly manage and mentor the reservations manager, ensuring the reservations department is aligned with daily yielding strategies, inventory controls, and overbooking policies.<br> Monitor and optimize reservation voice-channel performance, including call conversion rates, mystery shopper scores, and luxury service standards.<br> Ensure optimal management of group blocks, wholesale provisionals, and all VIP guest desk queues within the reservations team.</li> <li><strong>Distribution channel management</strong><br> Oversee and optimize all distribution channels, including OTA, direct, GDS, corporate, HConnect, Tourplan, CGConnect and wholesale segments;<br> Ensure a balanced and profitable channel mix, minimizing distribution costs while maximizing net revenue contribution;<br> Maintain absolute integrity and compliance with Accor rate parity policies and brand distribution standards.<br> Monitor channel performance and implement strategies to drive direct bookings and improve channel efficiency.<br> Leverage ALL (Accor Live Limitless) loyalty data, promotions, and private rates to drive direct booking conversion and member acquisition.</li> <li><strong>Market analysis & competitive benchmarking</strong><br> Analyze market trends, competitor performance, and industry dynamics using tools such as STR reports and other market intelligence platforms;<br> Identify revenue opportunities and proactively mitigate potential risks;<br> Maintain a strong understanding of the competitive landscape to support strategic positioning.</li> <li><strong>Commercial collaboration</strong><br> Work closely with the director of revenue / director of sales & marketing to align pricing strategies with promotional campaigns and sales initiatives;<br> Provide revenue guidance and analytical support for corporate, group, and MICE contract negotiations to ensure profitability.</li> <li><strong>Systems & data management</strong><br> Manage revenue management systems and ensure data accuracy and integrity across PMS, CRS, RMS, and distribution platforms;<br> Leverage technology and automation tools to enhance forecasting precision and operational efficiency.<br> Act as the property champion for Accor revenue management audits, ensuring all system configurations meet corporate benchmarks.</li> <li><strong>Reporting & performance monitoring</strong><br> Deliver regular revenue performance reports to the general manager, director of revenue and regional leadership;<br> Monitor and analyze key KPIs including RevPAR, ADR, occupancy, GOP;<br> Translate data into strategic insights to drive informed decision-making.</li> <li><strong>Team leadership & development</strong><br> Lead, mentor, and develop the revenue and reservations team to achieve high-performance standards;<br> Foster a strong data-driven and analytical culture within the department, promoting continuous improvement and commercial excellence.</li> </ul> <h4>Qualifications</h4> <ul> <li>Bachelor’s degree in hospitality, business, finance, or related field (master’s preferred);</li> <li>Strong knowledge of luxury hospitality market dynamics (leisure, MICE, corporate, wholesale);</li> <li>Expertise in forecasting, pricing strategy, yield management, and distribution optimization;</li> <li>Deep working knowledge of Accor distribution systems (TARS, Opera PMS and Accor-approved RMS platforms like IDeaS);</li> <li>Analytical mindset with excellent attention to detail;</li> <li>Strong communication, presentation, and cross-department collaboration skills;</li> <li>Strategic thinker with hands-on execution capability;</li> <li>Fluency in English;</li> <li>Proven leadership experience in managing and developing high-performing teams, specifically spanning both revenue and reservations functions;</li> <li>Familiarity with restaurant revenue management (RRM) principles, metrics (e.g., RevPASH, meal duration, seat occupancy optimization), and F&B reservation platforms (e.g., SevenRooms, OpenTable, Dineplan);</li> <li>Proven track record and strong understanding of revenue management principles;</li> <li>Confident and articulate communication, presenting data, negotiation and relationship building;</li> <li>Proficient in establishing and nurturing effective working connections across all organisational levels;</li> <li>Challenge and influence strategy and identify new opportunities;</li> <li>Skilled in inspiring, educating, and instilling a revenue-focused ethos within the hotel.</li> </ul></p><p></p>

<p><h4>Who we are</h4> <p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking a Customer Delivery Project Lead to oversee the end-to-end delivery of complex, customer-facing projects for enterprise clients in Germany. This role focuses on managing multi-country, multi-domain initiatives, ensuring delivery aligns with time, cost, and quality expectations while adhering to governance standards. The individual will collaborate with cross-functional teams, stakeholders, and partners to translate business requirements into actionable plans and deliver transformative IT and business solutions.</p> <h4>What you’ll do</h4> <ul> <li>Lead the delivery of enterprise customer projects, managing complexity across multiple domains and regions.</li> <li>Translate business requirements into structured delivery plans and secure stakeholder alignment.</li> <li>Establish and maintain governance controls, including budgeting, resourcing, and risk management frameworks.</li> <li>Identify, manage, and mitigate risks, dependencies, and issues throughout the project lifecycle.</li> <li>Ensure adherence to Vodafone methodologies and continuously improve delivery processes.</li> <li>Facilitate transition into live service while minimising operational risk.</li> <li>Align project outputs with broader programme objectives and escalate scope or dependency challenges.</li> <li>Contribute to pre-sales activities, including RFP responses and delivery planning.</li> <li>Manage Agile delivery practices, including release planning, Scrum of Scrums, and roadmap updates.</li> <li>Develop and maintain project plans, stakeholder communication strategies, and reporting frameworks.</li> <li>Lead cross-functional teams, ensuring collaboration and effective utilisation of resources.</li> <li>Provide regular reporting on project performance, including financials, timelines, and quality metrics.</li> <li>Maintain financial oversight, including forecasting, budgeting, and benefits tracking.</li> </ul> <h4>Who you are</h4> <ul> <li>Experienced in managing complex, end-to-end customer delivery projects within the ICT sector.</li> <li>Skilled in Agile delivery frameworks, tools, and collaborative methodologies.</li> <li>Capable of influencing and engaging stakeholders at all organisational levels.</li> <li>Proficient in building and leading cross-functional, high-performing teams.</li> <li>Strong in stakeholder communication, including presenting to senior audiences.</li> <li>Knowledgeable in financial management, budgeting, and business case evaluation.</li> <li>Fluent in German (C-level) and proficient in English (minimum B-level).</li> <li>Certified in recognised project management methodologies such as PRINCE2, PMP, PMI-ACP, or SAFe Agilist.</li> <li>Able to manage multiple projects simultaneously while maintaining delivery excellence.</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <ul> <li>Opportunity to lead high-impact, international projects for enterprise customers.</li> <li>Exposure to complex, multi-domain transformation initiatives.</li> <li>Collaborative environment with diverse, cross-functional teams and stakeholders.</li> <li>Professional development through engagement with advanced Agile methodologies and tools.</li> <li>Experience working within a global technology and transformation organisation.</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced stakeholder management and negotiation techniques in global environments.</li> <li>End-to-end governance, risk, and financial management for large-scale programmes.</li> <li>Agile leadership across multiple teams and delivery streams.</li> <li>Strategic planning and execution in complex, multi-country projects.</li> <li>Enhanced communication and influencing skills at senior leadership levels.</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

<p><h4>Join us</h4> <p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p> <h4>Role purpose</h4> <p><strong>Technology and tools planning:</strong> Develop and execute technology and tools planning strategies that align with local, global, and regulatory standards.</p> <p><strong>Network security architecture:</strong> Collaborate with architecture teams to ensure network security designs are compliant with security standards.</p> <p><strong>Secure by design (SBD):</strong> Oversee the Secure by Design initiatives from a cybersecurity perspective, ensuring all new designs comply with security standards.</p> <p><strong>New products and services:</strong> Evaluate and recommend new and emerging security products and technologies to enhance Vodafone public cloud security portfolio.</p> <p><strong>Technology management:</strong> Provide consultancy and manage customers (internal and external) requirements and provide them with recommendation, HLD, LLD and own the implementation.</p> <p><strong>Secure public cloud:</strong> Ensure all Vodafone security controls are applied to our public cloud tiers (Infrastructure as a Service (IaaS), Platform as a Service (PaaS) and Software as a Service (SaaS)).</p> <p><strong>Enterprise business services:</strong> Support enterprise business services, both cloud and non-cloud, ensuring robust security measures are in place.</p> <p><strong>Capacity planning:</strong> Maintain and expand capacity planning for all cybersecurity tools, ensuring scalability and efficiency.</p> <h4>Who you are</h4> <p><strong>IT network security:</strong></p> <ul> <li>Plan, design, implement and evaluate security-focused tools and services including project leadership roles to Vodafone IT network security and Vodafone enterprise/public cloud customers.</li> <li>Review client requirements to identify their needs and build security technical offer with our partners.</li> <li>Ensure that all streams are running on the right track and fulfilling their main objectives.</li> </ul> <p><strong>Optimize network quality:</strong></p> <ul> <li>Provide study of new security systems, tools or features.</li> <li>Develop and implement software tools to monitor the security systems and to provide useful statistics, trend analysis using historical data to capture the subscriber behaviour and profile across different seasons and occasions.</li> </ul> <p><strong>Technology development:</strong></p> <ul> <li>Alignment with Vodafone Group plans.</li> <li>Liaise with overall technology strategy.</li> </ul> <p><strong>Cross function, support and communication:</strong></p> <ul> <li>Maintain a close liaison with all departments within Vodafone.</li> <li>Support marketing, product and services, radio and core in network connectivity and new services.</li> <li>Ensure projects and activities delivery with vendors on time and within allocated budget.</li> </ul> <h4>Not a perfect fit?</h4> <p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p> <h4>Role requirements</h4> <ul> <li>B.Sc. Communication or Computer Engineering or Computer Science is a must.</li> <li>Minimum of 3 years’ experience in network and security positions; preferred at least 2 years’ experience in systems integration or managed security services in a top tier professional services firm.</li> </ul> <p><strong>Competencies:</strong></p> <ul> <li>Excellent teamwork skills.</li> <li>Results oriented, high energy, self-motivated.</li> <li>Ability to manage expectations of stakeholders (internal and external clients).</li> <li>Strong communication and presentation skills.</li> <li>Comfortable working in a project based / client serving model.</li> <li>Comfortable working with different internal and external entities (technical teams, presales, commercial and customers).</li> </ul> <p><strong>Technical skills:</strong></p> <ul> <li>Experience in NGFW, intrusion detection/prevention, WAF, email security.</li> <li>Deep knowledge about cyber security controls and awareness of global cyber security standards and compliance programs is a must.</li> <li>And/or experience in EDR, SIEM solutions and endpoint security.</li> <li>And/or experience in design, implement, seize IAM, PAM, SSO, MDM solutions.</li> <li>Preferred experience in technologies SOAR, UBA.</li> <li>Experience in designing secure network architectures, virtualization technologies, identity and access management principles, application security, encryption technologies, DNS and web applications.</li> <li>Basic knowledge of security compliance standards is a plus.</li> <li>Good knowledge of cloud technologies and cloud security.</li> <li>Good knowledge in payment solutions security.</li> <li>Vendor certification (Fortigate, Palo Alto, Forcepoint, F5, etc.) is a plus.</li> <li>Deep understanding of business dynamics and the agility to adapt to changes quickly and effectively.</li> </ul> <p><strong>Certifications:</strong></p> <ul> <li>PCNSE is a plus.</li> <li>Firewall management: Fortinet NSE (Network Security Expert) or equivalent is a must.</li> <li>Cisco networking certifications is a must.</li> </ul> <h4>Who we are</h4> <p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p> <p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please contact the recruitment team for guidance.</p> <p><strong>Together we can.</strong></p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>Portaluna, a Morgans Originals Hotel</strong></p><br><p>Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know -- connecting people to the city, the culture and the moment.</p><br><p>This is an exciting new position within Ennismore’s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.</p><br><br>Job Description<br><br><p>Responsibilities</p><br><p>Team Leadership &amp; Management:</p><br><p>· Supervise, train, and develop the bar team to ensure they consistently deliver high-quality service and adhere to operational standards.</p><br><p>· Maintain a positive and motivated team environment through coaching, mentoring, and feedback.</p><br><p>· Oversee daily bar operations, ensuring efficient service and timely delivery of drinks to guests.</p><br><p>Beverage Expertise &amp; Innovation:</p><br><p>· Develop and curate creative cocktail menus that align with the restaurant's concept and guest preferences.</p><br><p>· Keep up to date with the latest trends in the beverage industry, including new cocktail styles, spirits, and mixology techniques.</p><br><p>· Ensure that bartenders are knowledgeable about the beverage menu, including drink ingredients, preparation techniques, and ideal pairings.</p><br><p>· Provide recommendations to guests on specialty cocktails, wines, and other beverages.</p><br><p>Guest Service Excellence:</p><br><p>· Ensure that all guests receive a memorable experience through personalized service, attention to detail, and an engaging approach.</p><br><p>· Handle guest complaints or concerns promptly and professionally, ensuring swift resolution while maintaining high levels of guest satisfaction.</p><br><p>· Foster strong relationships with regular guests, understanding their preferences and ensuring personalized service.</p><br><p>Inventory &amp; Stock Management:</p><br><p>· Oversee bar inventory, ensuring that the necessary supplies are stocked, including spirits, wine, and other beverages.</p><br><p>· Coordinate with purchasing and suppliers to maintain stock levels, track usage, and order supplies as needed.</p><br><p>· Conduct regular inventory checks and manage stock rotation to prevent wastage and ensure cost-effective use of resources.</p><br><p>Health &amp; Safety Compliance:</p><br><p>· Enforce all health, safety, and hygiene standards in the bar area, ensuring compliance with local regulations and internal policies.</p><br><p>· Ensure the bar area is kept clean, organized, and safe for both staff and guests at all times.</p><br><p>· Supervise the safe handling of alcohol, including monitoring guest consumption and preventing over-service.</p><br><p>Upselling &amp; Revenue Generation:</p><br><p>· Promote upselling of premium spirits, cocktails, and wine selections to enhance guest satisfaction and increase bar revenue.</p><br><p>· Introduce innovative drink specials or themed promotions to boost sales and attract guests.</p><br><p>Administration &amp; Reporting:</p><br><p>· Manage daily cash handling, including the accurate processing of payments, tips, and transactions.</p><br><p>· Prepare daily, weekly, and monthly reports related to bar sales, inventory, and staff performance.</p><br><p>· Collaborate with management on budgeting, cost control, and revenue generation strategies.</p><br><p>Training &amp; Development:</p><br><p>· Conduct regular training sessions for bar staff to improve product knowledge, service standards, and mixology skills.</p><br><p>· Ensure that all staff are well-versed in customer service practices, health and safety standards, and company policies.</p><br><p>Special Events &amp; Promotions:</p><br><p>· Plan and coordinate bar events, promotions, and themed nights to increase guest engagement and revenue.</p><br><p>· Work closely with other departments (e.g., marketing and events) to organize and execute special events that feature signature cocktails or exclusive beverages.</p><br><p>Problem Resolution &amp; Continuous Improvement:</p><br><p>· Proactively address and resolve operational challenges, ensuring the team stays focused on providing excellent service.</p><br><p>· Collect and act on guest feedback to continuously improve the quality of service and experience.</p><br><p>· Identify areas for improvement in processes and service, providing suggestions for enhancements to the management team.</p><br><p>Additional Responsibilities:</p><br><p>· Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</p><br><br>Qualifications<br><br><p>Abilities/Key Competencies/Skills</p><br><p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience.</p><br><p>Leading Myself</p><br><p>· Positive Orientation</p><br><p>· Operational Decision Making</p><br><p>· Self-Development &amp; Management</p><br><p>Leading Others</p><br><p>· Developing an Empowered Team</p><br><p>· Leading an Engaged and Diverse Team</p><br><p>· Communication</p><br><p>Leading the Business</p><br><p>· Advocating Guest Passion</p><br><p>· Business Planning and Analysis</p><br><p>· Business Improvement and Change</p><br><p>Experience/Certificates/Education</p><br><p>· Experience: Minimum of 1-2 years in a supervisory role in bar operations, preferably in a high-end bar / restaurant or a luxury hospitality environment. Extensive knowledge of mixology, spirits, wines, and cocktail preparation.</p><br><p>· Education: Bachelor’s degree in Hospitality Management, Business Administration, or a related field.</p><br><p>· Skills &amp; Attributes:</p><br><p>o Strong leadership and people management skills.</p><br><p>o Excellent interpersonal and communication abilities.</p><br><p>o Attention to detail and strong organizational skills.</p><br><p>o Proven ability to manage multiple priorities and meet deadlines.</p><br><p>o Ability to handle confidential and sensitive information.</p><br><p>o In-depth knowledge of beverage trends, mixology, and premium beverage offerings.</p><br><p>o Proficiency in relevant software and MS Office Suite.</p><br><p>o Professional and well-presented at all times.</p><br><p>o Customer-centric approach with a passion for hospitality.</p><br><p>o Proactive problem-solver with a solutions-oriented mindset.</p><br><p>o Ability to work in a fast-paced, dynamic environment.</p><br><p>o Must be able to handle multiple tasks and adapt to changing priorities.</p><br><br>Additional Information<br><br><p>What awaits you...</p><br><ul><li>The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.</li><li>The ability to challenge the norm and work in an environment that is both creative and rewarding.</li><li>Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.</li><li>A competitive package and plenty of development opportunities.</li></ul> </div>

<p><h4>Role purpose:</h4> <p>The senior accounts payable processor is a subject-matter expert and operational anchor within the Egypt GBS payables team. Beyond executing complex transactions, this role owns the quality of AP output across multiple divisions — reviewing balances, leading period-end close activities, driving variance analysis, and coaching junior associates. This person is the go-to for anything that requires judgement, not just process execution. As the Egypt shared services centre grows into a fully integrated GBS model, this role will play a visible part in embedding standards, resolving escalations, and supporting knowledge transfer from the broader shared services network.</p> <h4>Key responsibilities:</h4> <p><strong>AP balance review & ledger ownership</strong></p> <ul> <li>Own the completeness and accuracy of the AP sub-ledger across assigned divisions — not just process invoices but actively review and manage the ledger</li> <li>Perform and review AP balance reconciliations; investigate and clear aged, stale, or unexplained items within defined timelines</li> <li>Identify risks in the AP ledger (unapplied credits, duplicate payments, mispostings) and drive resolution proactively</li> <li>Present AP balance position to the team lead / finance manager in weekly review meetings</li> </ul> <p><strong>GS (goods & services) schedule support</strong></p> <ul> <li>Support the preparation and review of GS schedules used for accruals, cut-off, and period-end reporting</li> <li>Ensure GS schedules accurately reflect receipt-confirmed but uninvoiced liabilities and are reconciled to the AP ledger</li> <li>Coordinate with procurement and operations teams to confirm receipt status and resolve discrepancies in a timely manner</li> <li>Maintain schedule templates and support their standardisation across divisions</li> </ul> <p><strong>Multi-division variance analysis</strong></p> <ul> <li>Perform AP variance analysis across business divisions — explaining movement in AP balances, days payable outstanding (DPO), and payment performance versus prior period and budget</li> <li>Identify and explain significant variances between sub-ledger and GL; escalate items requiring journal adjustments</li> <li>Prepare variance commentary suitable for finance manager review and, where required, for divisional business partners</li> <li>Track and trend key AP metrics (aging profile, invoice processing cycle time, exception rates) to highlight operational risks</li> </ul> <p><strong>Month-end & period close</strong></p> <ul> <li>Lead the AP month-end close checklist for assigned entities — accruals, GR/IR clearing, cut-off reviews, and reconciliations</li> <li>Post and review AP-related journal entries; ensure period-end entries are accurate, complete, and properly supported</li> <li>Coordinate close timelines with the wider GBS team (AR, GL, reporting) to meet group deadlines</li> <li>Review junior associate close deliverables before submission</li> </ul> <p><strong>Team support & quality oversight</strong></p> <ul> <li>Review AP transactions processed by associates for accuracy, compliance, and completeness — provide structured feedback</li> <li>Act as first-level escalation for complex vendor disputes, coding queries, and payment exceptions</li> <li>Support onboarding and practical training of new AP team members</li> <li>Document and maintain AP process guides and SOPs relevant to the Egypt GBS centre</li> </ul> <p><strong>Stakeholder & vendor management</strong></p> <ul> <li>Manage relationships with key vendors and internal business unit finance contacts across assigned divisions</li> <li>Resolve escalated vendor queries professionally and within SLA, with clear documentation</li> <li>Liaise with procurement, treasury, and tax teams on AP-related matters (payment terms, withholding tax, intercompany)</li> </ul> <p><strong>Controls & compliance</strong></p> <ul> <li>Ensure compliance with DoA, payment policies, and applicable local tax regulations (VAT, withholding tax)</li> <li>Identify and flag control gaps or process risks; propose practical process improvements</li> <li>Support internal and external audit requirements — documentation, walkthroughs, and audit queries</li> <li>Assist in the implementation of process improvements and system enhancements as the GBS model matures</li> </ul> <h4>Required qualifications:</h4> <ul> <li>4–7 years of progressive AP or broader finance experience, with a minimum of 2–3 years in a shared services or GBS environment</li> <li>Bachelor's degree in accounting, finance, or a related field; professional accounting qualification (CMA, CPA, ACCA, or equivalent) is preferred or actively in progress</li> <li>Demonstrated experience owning AP reconciliations, period-end close, and balance reviews — not just transactional processing</li> <li>Experience supporting or preparing GS/accrual schedules and variance analysis</li> <li>Strong SAP S/4HANA experience is required — must be comfortable running reports, querying ledgers, and using core AP transaction codes; hands-on experience with OpenText VIM and/or invoice validation is highly preferred</li> <li>Prior exposure to multi-entity, multi-currency environments; GCC or international business exposure is a strong advantage</li> <li>Advanced Excel skills — comfortable building and reviewing reconciliation models, pivot analyses, and variance schedules</li> </ul></p><p></p>

<p><h4>Role purpose:</h4> <p>The senior accounts payable processor is a subject-matter expert and operational anchor within the Egypt GBS payables team. Beyond executing complex transactions, this role owns the quality of AP output across multiple divisions — reviewing balances, leading period-end close activities, driving variance analysis, and coaching junior associates. This person is the go-to for anything that requires judgement, not just process execution. As the Egypt shared services centre grows into a fully integrated GBS model, this role will play a visible part in embedding standards, resolving escalations, and supporting knowledge transfer from the broader shared services network.</p> <h4>Key responsibilities:</h4> <p><strong>AP balance review & ledger ownership</strong></p> <ul> <li>Own the completeness and accuracy of the AP sub-ledger across assigned divisions — not just process invoices but actively review and manage the ledger.</li> <li>Perform and review AP balance reconciliations; investigate and clear aged, stale, or unexplained items within defined timelines.</li> <li>Identify risks in the AP ledger (unapplied credits, duplicate payments, mispostings) and drive resolution proactively.</li> <li>Present AP balance position to the team lead / finance manager in weekly review meetings.</li> </ul> <p><strong>GS (goods & services) schedule support</strong></p> <ul> <li>Support the preparation and review of GS schedules used for accruals, cut-off, and period-end reporting.</li> <li>Ensure GS schedules accurately reflect receipt-confirmed but uninvoiced liabilities and are reconciled to the AP ledger.</li> <li>Coordinate with procurement and operations teams to confirm receipt status and resolve discrepancies in a timely manner.</li> <li>Maintain schedule templates and support their standardisation across divisions.</li> </ul> <p><strong>Multi-division variance analysis</strong></p> <ul> <li>Perform AP variance analysis across business divisions — explaining movement in AP balances, days payable outstanding (DPO), and payment performance versus prior period and budget.</li> <li>Identify and explain significant variances between sub-ledger and GL; escalate items requiring journal adjustments.</li> <li>Prepare variance commentary suitable for finance manager review and, where required, for divisional business partners.</li> <li>Track and trend key AP metrics (aging profile, invoice processing cycle time, exception rates) to highlight operational risks.</li> </ul> <p><strong>Month-end & period close</strong></p> <ul> <li>Lead the AP month-end close checklist for assigned entities — accruals, GR/IR clearing, cut-off reviews, and reconciliations.</li> <li>Post and review AP-related journal entries; ensure period-end entries are accurate, complete, and properly supported.</li> <li>Coordinate close timelines with the wider GBS team (AR, GL, reporting) to meet group deadlines.</li> <li>Review junior associate close deliverables before submission.</li> </ul> <p><strong>Team support & quality oversight</strong></p> <ul> <li>Review AP transactions processed by associates for accuracy, compliance, and completeness — provide structured feedback.</li> <li>Act as first-level escalation for complex vendor disputes, coding queries, and payment exceptions.</li> <li>Support onboarding and practical training of new AP team members.</li> <li>Document and maintain AP process guides and SOPs relevant to the Egypt GBS centre.</li> </ul> <p><strong>Stakeholder & vendor management</strong></p> <ul> <li>Manage relationships with key vendors and internal business unit finance contacts across assigned divisions.</li> <li>Resolve escalated vendor queries professionally and within SLA, with clear documentation.</li> <li>Liaise with procurement, treasury, and tax teams on AP-related matters (payment terms, withholding tax, intercompany).</li> </ul> <p><strong>Controls & compliance</strong></p> <ul> <li>Ensure compliance with DoA, payment policies, and applicable local tax regulations (VAT, withholding tax).</li> <li>Identify and flag control gaps or process risks; propose practical process improvements.</li> <li>Support internal and external audit requirements — documentation, walkthroughs, and audit queries.</li> <li>Assist in the implementation of process improvements and system enhancements as the GBS model matures.</li> </ul> <h4>Required qualifications:</h4> <ul> <li>4–7 years of progressive AP or broader finance experience, with a minimum of 2–3 years in a shared services or GBS environment.</li> <li>Bachelor's degree in accounting, finance, or a related field; professional accounting qualification (CMA, CPA, ACCA, or equivalent) is preferred or actively in progress.</li> <li>Demonstrated experience owning AP reconciliations, period-end close, and balance reviews — not just transactional processing.</li> <li>Experience supporting or preparing GS/accrual schedules and variance analysis.</li> <li>Strong SAP S/4HANA experience is required — must be comfortable running reports, querying ledgers, and using core AP transaction codes; hands-on experience with OpenText VIM and/or invoice validation is highly preferred.</li> <li>Prior exposure to multi-entity, multi-currency environments; GCC or international business exposure is a strong advantage.</li> <li>Advanced Excel skills — comfortable building and reviewing reconciliation models, pivot analyses, and variance schedules.</li> </ul></p><p></p>

<p><h4>Job summary</h4> <p>The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.</p> <h4>Candidate profile</h4> <h4>Education and experience</h4> <ul> <li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR</li> <li>4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.</li> </ul> <h4>Core work activities</h4> <h4>Building successful relationships that generate sales opportunities</h4> <ul> <li>Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.</li> <li>Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.</li> <li>Develops relationships within community to strengthen and expand customer base for sales opportunities.</li> <li>Manages and develops relationships with key internal and external stakeholders.</li> <li>Provides accurate, complete and effective turnover to Event Management.</li> </ul> <h4>Managing sales activities</h4> <ul> <li>Participates in sales calls with members of sales team to acquire new business and/or close on business.</li> <li>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</li> </ul> <h4>Using knowledge of market trends and target customer information to maximize revenue</h4> <ul> <li>Identifies new business to achieve personal and location revenue goals.</li> <li>Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.</li> <li>Closes the best opportunities for the location based on market conditions and location needs.</li> <li>Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.</li> </ul> <h4>Providing exceptional customer service</h4> <ul> <li>Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.</li> <li>Services our customers in order to grow share of the account.</li> <li>Executes and supports the company’s customer service standards.</li> <li>Provides excellent customer service consistent with the daily service basics of the company.</li> <li>Sets a positive example for guest relations.</li> <li>Interacts with guests to obtain feedback on product quality and service levels.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.</p> <p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</p> <p>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality.</p> <p>As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p> <p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>