وظائف مدير الخدمات اللوجستية - القاهرة مصر

<p><h4>About the company</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Overview of the role</h4> <p>Provide high-level executive, administrative, and clerical support to the Managing Director, ensuring the efficient operation of the office and effective management of day-to-day activities. The role requires handling confidential information with discretion, interacting with senior stakeholders, and supporting key business initiatives through coordination, communication management, report preparation, and project support.</p> <h4>What you will do</h4> <strong>Executive & technical support</strong><br> <li>Prepare high-quality executive presentations, reports, dashboards, and other business materials as requested by the Managing Director.</li> <li>Support the tracking of key initiatives, action plans, and management updates.</li> <li>Ensure all reports and presentations are accurate, professional, and delivered within agreed timelines.</li> <strong>Calendar & meeting management</strong><br> <li>Manage and maintain the Managing Director’s calendar, appointments, and daily schedule.</li> <li>Coordinate meetings, prepare agendas, and ensure all required materials are available in advance.</li> <li>Attend meetings as required, record minutes, and follow up on action items.</li> <li>Ensure agendas are distributed at least 24 hours before meetings and minutes are circulated within 24 hours after meetings.</li> <strong>Executive administration</strong><br> <li>Serve as the primary point of contact for the Managing Director, liaising with internal and external stakeholders.</li> <li>Draft and prepare correspondence, reports, presentations, meeting materials, and other business documents.</li> <li>Screen and manage calls, inquiries, and requests, ensuring timely and professional responses.</li> <li>Handle confidential and sensitive matters with the highest level of discretion and professionalism.</li> <strong>Travel & expense management</strong><br> <li>Coordinate domestic and international travel arrangements, including flights, accommodation, visas, transportation, and related documentation.</li> <li>Ensure all travel plans align with business needs and company travel policies.</li> <li>Prepare and process travel expense claims and reimbursements accurately and on time.</li> <li>Identify cost-effective travel solutions while maintaining efficiency and convenience.</li> <strong>Office & resource management</strong><br> <li>Oversee the upkeep of the Managing Director’s office and ensure all equipment and facilities are fully operational.</li> <li>Manage office supplies, stationery, and refreshments, maintaining adequate stock levels while controlling costs.</li> <li>Coordinate maintenance requests and office support services as required.</li> <strong>Document management & communication</strong><br> <li>Maintain organized filing systems, records, and document-tracking processes.</li> <li>Coordinate incoming and outgoing correspondence, ensuring timely distribution and follow-up.</li> <li>Prepare routine communications and responses on behalf of the Managing Director when required.</li> <li>Ensure all documentation is accurately maintained, readily accessible, and handled confidentially.</li> <h4>Required skills to be successful</h4> <li>7+ years of experience in executive administration, with at least 5 years supporting senior management as a Personal Assistant, Executive Assistant, or Executive Secretary in a large organization and fast-paced environment.</li> <li>Excellent verbal communication and interpersonal skills, with the ability to interact effectively with senior stakeholders and handle confidential information with discretion.</li> <li>Strong written communication skills, including the ability to prepare reports, presentations, correspondence, meeting minutes, and business documentation to a high professional standard.</li> <li>Excellent organizational and time management skills, with the ability to manage multiple priorities, coordinate schedules, and meet tight deadlines.</li> <li>Strong administrative and coordination skills, with a proactive approach to problem-solving and task management.</li> <li>Advanced proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.</li> <li>High level of attention to detail and accuracy in managing documentation, communications, and executive schedules.</li> <li>Ability to work independently while maintaining strong collaboration with internal and external stakeholders.</li> <h4>What equips you for the role</h4> <li>Bachelor’s degree is required.</li> <li>Previous experience supporting C-level executives, Managing Directors, or senior leadership teams is highly preferred.</li> <li>Demonstrated ability to work in a confidential environment while exercising sound judgment and professionalism.</li> <li>Strong business acumen and understanding of corporate office operations.</li> <li>Excellent command of English, both written and spoken.</li> <li>Strong communication, stakeholder management, and teamwork capabilities.</li> <h4>About Al-Futtaim Group Real Estate</h4> <p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p> <p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us. AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p></p><p></p>

<p><h4>Join us</h4> <p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p> <h4>Role purpose:</h4> <p>We are looking for a highly capable Business Solutions Associate Manager to lead technical support operations across Vodafone’s enterprise portfolio, ensuring best-in-class customer experience, service availability, and operational excellence.</p> <p>The role is accountable for managing support teams handling a diverse portfolio of solutions (Cloud, IoT, Enterprise Connectivity, Messaging, Security, 010 Hotline), driving customer satisfaction, service performance, and business growth through strong operational and customer engagement leadership.</p> <p>This role offers flexibility to operate across different functional domains within Business Solutions based on business needs.</p> <h4>Key responsibilities:</h4> <p><strong>Operations & service excellence:</strong><br> Lead and manage Business Solutions support teams to deliver consistent, high-quality customer experience across all channels.<br> Own service performance KPIs (response time, resolution time, service availability, customer satisfaction, MTTR) and ensure continuous improvement.<br> Drive incident, problem, and change management practices to reduce recurrence and improve service stability.</p> <p><strong>Customer relationship & experience management:</strong><br> Act as a key point of contact for strategic enterprise customers, ensuring strong engagement and long-term loyalty.<br> Lead customer service reviews, provide technical consultancy, and ensure proactive communication on incidents and performance.<br> Utilize data insights and feedback to enhance customer experience and retention strategies.</p> <p><strong>Commercial, stakeholders & growth enablement:</strong><br> Partner with Sales and Account Management teams to support upselling, cross-selling, and customer retention initiatives.<br> Leverage customer insights to influence product improvements and drive business value.<br> Ensure onboarding and service adoption plans maximize customer success and lifetime value.<br> Manage communication with internal stakeholders, senior management, and external partners.<br> Collaborate with vendors and third parties to ensure optimal service delivery and SLA adherence.</p> <p><strong>Team leadership & capability building:</strong><br> Lead, coach, and develop high-performing technical teams, including junior and senior engineers.<br> Drive a culture of innovation, ownership, and continuous improvement.<br> Define hiring, training, and capability-building frameworks aligned with business needs.</p> <p><strong>Operational governance:</strong><br> Own operational governance forums, service reviews, risk management activities, and continuous improvement initiatives to ensure sustainable service excellence.</p> <p><strong>Risk management:</strong><br> Identify operational risks and implement mitigation plans to minimize customer impact and service disruption.</p> <p><strong>Financial efficiency:</strong><br> Support cost optimization initiatives through efficient resource utilization, automation, and operational excellence programs.</p> <h4>Job requirements:</h4> <ul> <li>5+ years in technical / telecom / IT services environment.</li> <li>Proven experience in customer support, service operations, or managed services.</li> <li>Experience leading technical teams in a high-performance environment.</li> <li>ITIL Certified is a must, PMP is a plus.</li> </ul> <h4>Skills & core competencies:</h4> <ul> <li>Strong leadership and people management capabilities.</li> <li>Excellent communication, stakeholder management, and presentation skills.</li> <li>Analytical mindset with strong data-driven decision-making skills.</li> <li>Ability to manage complex operations and multiple priorities.</li> <li>Customer-focused, with a strong drive for service excellence.</li> </ul> <h4>Who we are</h4> <p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p></p><p></p>

Key Accountabilities: - Lead the Go-to-Market (GTM) strategy for all new app features and the upcoming total app revamp.- Own & steer the integration of all financial services activities on e& money application- Own the Content Management System (CMS); manage the daily lifecycle of banners, splash screens, and promotional real estate.- Conduct continuous A/B testing on icon placements and UI layouts to optimize customer engagement and click-through rates (CTR).- Develop & execute the e& money app calendar focusing on all financial services use cases- Collaborate with cross-functional teams of commercial product managers, UX, IT, etc & to develop integrated one single app & delivers key messages customized to target each customer segment on the app- Responsible for e& money app KPIs designed to increase the conversion rate in each touchpoint on the customer funnel- Design & launch the app promotional & incentive platforms to push consumer adoption & achieve conversion- Develop and manage gamification frameworks (streaks, badges, rewards) to increase app "stickiness" and DAU/MAU ratios.- Own the app experience for different verticals & accountable for maintaining different industries digital standards- Build the after sales support & complaint handling processes, SLAs, Compensation matrix jointly with Business owners, Merchants & Customer Care- Monitor the relative performance, new launches & in app digital experience to ensure being at par with diversified market players- Scout the market for adequate smart enablers to be equipped in e& money app to support being a single platform- Mange the team responsible for E2E testing and sign-off all the app projects along with app release plan- Work closely with the IT team to ensure proper mapping of all developed use cases and setting the needed alarms to proactively detect any raised issues- Scout and equip e& money with the tools needed for upselling and Realtime triggers to ensure easier upselling and conversion along with tools required to upscale the app from mere service app to product based app- Own & set the super app upselling strategy & set the framework for in-app & out of app communication direction.- Lead and manage a team of Digital savvys, providing guidance, coaching, and feedback to ensure team engagement & development- Build and maintain relationships with external partners, vendors, and agencies to support marketing initiatives and drive business outcomes.<br>Qualifications & Experience:Minimum 8 years of work experience in App Management, Growth Marketing, or Product Operations (ideally within Fintech, E-commerce, or a high-growth startup) Good understanding of basic Digital Backend systems & technicalities Deep understanding of the Egyptian consumer landscape and digital payment behaviors. Expert-level experience with CMS tools, App Analytics (e.g., Mixpanel, Firebase, or Apps Flyer), and A/B testing platforms. Proven ability to manage "Business As Usual" (BAU) while simultaneously leading a major project revamp. Ability to translate raw data into actionable "growth hacks."

<p><h4>Job description</h4> <p>Directs Secure by Design (SbD) assessments across multiple projects simultaneously to ensure process abidance and thorough security integration.<br> Leads the development of SbD principles and controls to align organizational design practices with risk appetite and security frameworks.<br> Chairs security architecture governance forums to review high-risk designs and approve necessary exceptions or enhancements.<br> Evaluates new service proposals and existing systems to identify architectural weaknesses and support cost-effective risk treatment decisions.<br> Establishes a continuous remediation program for existing services to identify and prioritize the closure of security design gaps.<br> Collaborates with engineering and DevOps teams throughout the SDLC to integrate security patterns and ensure remediation plans are actionable.<br> Defines and evolves secure design standards and reference architectures to maintain alignment with ISO 27001, NIST, and PCI DSS requirements.<br> Communicates security expectations and residual risk exposures to technical and non-technical stakeholders to drive informed business decisions.<br> Produces comprehensive reporting on design-related vulnerability trends to provide leadership with visibility into the security design posture.<br> Mentors architecture and engineering teams on secure design best practices to promote security adoption within Agile and DevOps environments.</p> <h4>Skills description</h4> <p><strong>Interpersonal skills</strong></p> <ul> <li>Demonstrated leadership in steering cross-functional teams and influencing without direct authority.</li> <li>Effective coach and mentor for teams in adopting secure-by-design principles.</li> <li>Strong risk analysis, problem-solving and decision-making skills.</li> <li>Excellent communication skills to articulate complex security topics to varied audiences.</li> <li>Proven ability to build trust and collaborate with stakeholders across business and technology domains.</li> </ul> <p><strong>Technical skills</strong></p> <ul> <li>Deep understanding of security principles, secure architecture patterns, secure network design, threat modelling techniques, and system design.</li> <li>Knowledge of modern technology stacks including cloud platforms, APIs, microservices, identity and access management, and secure development practices.</li> <li>Experience managing security initiatives at scale, including tracking delivery, dependencies and risk mitigation outcomes.</li> <li>Capability to assess complex architectures and distil clear, actionable security recommendations.</li> <li>Ability to translate business strategy into a security design roadmap and priorities.</li> <li>Strong understanding of evolving threat landscapes and emerging technologies.</li> <li>Professional certifications such as CISSP, CCSP, SABSA, TOGAF, or relevant cloud security/architecture certifications.</li> </ul> <p><strong>Professional experience</strong></p> <ul> <li>10+ years of experience in cybersecurity or secure architecture roles, including significant experience with security design and remediation.</li> </ul> <p><strong>Management experience</strong></p> <ul> <li>5+ years</li> </ul> <p><strong>Educational background</strong></p> <ul> <li>Bachelor’s degree in Cyber Security, Computer Science, Information Technology or related field.</li> <li>Relevant certifications may include: <ul> <li>CISSP – Certified Information Systems Security Professional</li> <li>CISM – Certified Information Security Manager</li> <li>CRISC – Certified in Risk and Information Systems Control</li> <li>CISA – Certified Information Systems Auditor</li> <li>ISO 27001 Lead Implementer or Lead Auditor</li> </ul> </li> </ul></p><p></p>

<p><h4>Company description</h4> <p>Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.</p> <p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p> <p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p> <p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p> <p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p> <p>Hospitality is a work of heart, join us and become a Heartist®.</p> <h4>Job description</h4> <p>Control the food and beverage operations and ensure that the operations are conducted in the best manner according to the principles determined by Rixos Hotels Egypt management.</p> <p>Monitor the food and beverage operations in line with the procedures determined by the hotel management, set targets and communicate and ensure adoption of these targets. Communicate the Food and Beverage Manager’s decisions to subordinate employees and ensure implementation of these decisions in the best manner.</p> <p>Manage all business and functions of the F&B Department.</p> <p>Manage operations to ensure the highest quality delivery of food and beverage products and service.</p> <p>Control and analyse the below points:</p> <ul> <li>Sales and costs</li> <li>Display quality and service standards of F&B products</li> <li>Ensure proper use, protection and maintenance of departmental utensils and equipment</li> <li>Conduct activities to increase customer satisfaction and enhance service quality</li> <li>Consolidate business relationships between employees in the department</li> <li>Manage pre-interviews, recruitment, performance upgrades, leadership, disciplinary action and business follow-up</li> <li>Responsible for preparing training programmes for the F&B Department and the trainings of employees in his/her department</li> <li>Organise meetings to obtain data and achieve results</li> <li>Make plans with department managers in order to deliver successful organisations within the hotel</li> <li>Assist the Food and Beverage Manager in updating the below areas related to food and beverages according to the hotel’s policies and procedure: <ul> <li>Finance, standards, employees and trainings, outlets and recreation/entertainment</li> </ul> </li> <li>Conduct promotional activities to increase sales and conduct meetings for banquet organisations</li> <li>Ensure protection, maintenance and replacement of materials and utensils</li> <li>Research opportunities for professional self-development</li> <li>Monitor and prepare reports on the work schedules and performance assessments of subordinate supervisors and employees</li> <li>Implement and monitor employee-related decisions made during the management meetings</li> <li>Make effort and ensure others make effort to make the facility’s image understood, remembered and enhanced through top-notch services both inside and outside of the facility</li> <li>Responsible for supervisors and employees at all levels in the department</li> <li>Maintain good relationship with service or product suppliers</li> <li>Find solutions to employee issues and problems, continuously create an atmosphere of working in unity and collaboration, and inspire the spirit of teamwork</li> <li>Take part in the Food Safety Team and attend MR meetings</li> <li>Predict and assess that all activities and purchased equipment and belongings do not create harm to the environment; participate in all activities organized to protect biological diversity and share responsibilities; increase environmental knowledge and carry out necessary trainings</li> <li>Provide for minimum consumption of currently used materials and equipment (paper, printed out etc.)</li> <li>Implement necessary warnings and departmental trainings to save energy inside the facility; carry on implementing decisions taken for saving energy; predict effects of environment and efficiency of energy on purchased equipment</li> <li>Implement responsibilities to eliminate and collect waste properly, reduce environmental pollution and harmful effects to the environment, and lead staff accordingly</li> <li>Ensure safe handling, carrying, storing and use of chemicals in accordance with laws, controlling and reducing chemical contamination</li> <li>Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities</li> <li>Carry out all other duties assigned by managers and hotel management not specified in the job description</li> <li>Carry out all responsibilities related to protection from pandemic disease and action response implemented at the F&B facilities</li> </ul> <h4>Qualifications</h4> <ul> <li>Education: 4-year bachelor's degree</li> <li>Experience: At least 10 years’ experience in the industry</li> <li>Foreign language: Sufficient level of English to communicate effectively with guests and employees</li> <li>Courses and training: Requires comprehensive theoretical and practical background and attendance in courses and seminars in the related field</li> <li>Computer literacy: MS office applications</li> <li>Skills: Good command of legislation, laws and procedures related to the job and other departmental processes. Required to follow up changes, identify their impact on the department, and suggest suitable solutions. Expected to manage an important unit on a facility basis.</li> </ul></p><p></p>

Job Summary: We are seeking a technically proficient Microsoft Center of Excellence Senior Manager to lead the delivery of enterprise-grade solutions across Microsoft 365, Power Platform, and Copilot. This role combines technical leadership and strategic oversight, ensuring the platform estate meets high engineering standards, scales through reusable patterns and an enabled maker community, and comply with security, data privacy, and responsible AI practices. <br>Key Responsibilities: <br>Platform Strategy & Technical Leadership: Own the Microsoft platform strategy and roadmap across Microsoft 365, Power Platform (Power Apps, Power Automate, Power BI, Power Pages), and Copilot Studio. Drive software engineering best practices, including solution layering, Application Lifecycle Management (ALM), automated testing, and CI/CD pipelines for automated deployment. Ensure integration with Microsoft Azure, Azure Open AI, and enterprise applications including Service Now via APIs, connectors, and event-driven workflows. <br>Administration & Governance: Own the environment strategy, including environment provisioning, Managed Environments, and the default environment position and clean-up obligations. Maintain platform monitoring and reporting, including the CoE Toolkit inventory, governance dashboards, service health, and alerting. Operate the application review cycle that promotes successful team-based solutions to supported enterprise use, with defined risk levels and named ownership. <br>Operations & Optimization: Monitor and optimize deployed solutions for reliability, performance, cost-efficiency, and output quality. Implement reusable architecture, templates, and automation strategies to enhance scalability and reduce maintenance overhead. Make sure in production Apps and dashboards and running with agreed SLA. <br>Team & Stakeholder Management: Lead and mentor the Microsoft CoE team, including platform administrators, developers, and business analysts, ensuring alignment with project goals and fostering technical excellence. Build and nurture a maker community through enablement sessions, champions, and published best-practice standards. Collaborate with cross-functional teams and stakeholders to translate business requirements into impactful technical solutions. Manage implementation partners and managed service providers, covering delivery quality and commercial performance. <br>Governance & Compliance: Ensure adherence to security policies, data-privacy standards, and regional compliance regulations during solution development and deployment. <br><br>Qualifications: <br>Technical Skills: Strong proficiency in Power Platform (Power Apps, Power Automate, Power BI, Dataverse) and the Power Platform admin center and CoE Starter Kit. Extensive experience with Microsoft 365 workload administration, tenant configuration, and Microsoft Azure, including Azure Open AI and AI-related services, Dev Ops and Git Hub. Expertise in platform governance: environment strategy, DLP policy, ALM, and CI/CD . Experience with Copilot Studio agent development, publishing, and the governance controls applied before deployment. Proficiency in identity and security, including Entra ID, conditional access, and role-based access control. Familiarity with Power BI, governance dashboards, and platform KPI reporting. Strong proficiency in Share Point. <br>Experience: 12+ years of professional experience, with 8+ years on Microsoft 365 and Power Platform and technical leadership. Proven track record of end-to-end ownership of an enterprise Microsoft estate, including roadmap, governance, license position, and budget. 5+ years leading blended technical and functional teams, including vendor or managed service resources. Experience supporting a multi-country or multi-entity organization. <br>Certifications: Essential: Microsoft Certified Power Platform Solution Architect Expert (PL-600), or Power Platform Administrator / Developer Associate with demonstrable architecture ownership. Essential: Microsoft 365 Administrator Expert (MS-102) or equivalent senior Microsoft 365 credential. Preferred: Azure Solutions Architect Expert (AZ-305), ITIL 4, and Power BI Data Analyst (PL-300).

<p>Are you a visionary IT leader ready to shape the technological landscape of a thriving organization? We are seeking an exceptional <strong>IT Manager</strong> to join our dynamic team in <strong>Cairo, Egypt</strong>. This is a thrilling <strong>on-site</strong> opportunity for a seasoned professional to drive innovation, ensure operational excellence, and lead a talented IT department.</p><p><strong>Overview:</strong> As our IT Manager, you will be the cornerstone of our technology operations, responsible for overseeing all aspects of our information technology infrastructure and services. You will strategize, implement, and manage cutting-edge solutions that empower our business and ensure seamless, secure, and efficient operations. This role is perfect for a proactive problem-solver with a passion for technology and leadership.</p><ul><li><strong>Key Responsibilities:</strong><ul><li><strong>Lead and mentor</strong> a dedicated team of IT professionals, fostering an environment of growth and continuous improvement.</li><li><strong>Oversee the design, implementation, and maintenance</strong> of all IT systems, networks, and infrastructure.</li><li><strong>Develop and enforce IT policies and procedures</strong> to ensure data security, system integrity, and compliance.</li><li><strong>Manage IT projects</strong> from conception to completion, ensuring timely delivery and adherence to budget.</li><li><strong>Evaluate and recommend</strong> new technologies, tools, and methodologies to enhance efficiency and productivity.</li><li><strong>Administer vendor relationships</strong>, negotiating contracts and managing service level agreements.</li><li><strong>Provide strategic input</strong> on technology direction, aligning IT initiatives with overall business objectives.</li><li><strong>Ensure robust cybersecurity measures</strong> are in place and constantly updated to protect company assets.</li></ul></li><li><strong>Skills & Technologies:</strong> You will leverage a comprehensive understanding of <strong>Computer Engineering</strong>, <strong>Information Technology (IT)</strong>, and <strong>Computer Science</strong> principles. Expertise in <strong>IT Infrastructure Management</strong>, <strong>Network Administration</strong>, <strong>Cybersecurity</strong>, <strong>Project Management</strong>, and <strong>Team Leadership</strong> is crucial. Familiarity with <strong>Cloud Technologies</strong>, <strong>Data Management</strong>, and <strong>Business Continuity Planning</strong> will be highly valued.</li><li><strong>Growth Opportunities:</strong> This role offers significant potential for professional development and career advancement. You will have the chance to spearhead transformative projects, learn emerging technologies, and expand your leadership capabilities within a supportive and forward-thinking environment. Your contributions will directly influence the company's technological roadmap.</li><li><strong>Team & Culture:</strong> Join a collaborative and innovative team where your ideas are valued, and your expertise is celebrated. We believe in empowering our employees and fostering a culture of mutual respect, continuous learning, and shared success.</li><li><strong>Impact:</strong> Your leadership will be pivotal in maintaining our operational stability, enhancing our technological capabilities, and driving the digital transformation of our business. You will directly contribute to our strategic goals and ensure our technology infrastructure is resilient, scalable, and future-proof.</li></ul><p><strong>Requirements</strong></p><ul><li><strong>Exceptional Qualifications:</strong><ul><li>A solid academic foundation in <strong>Computer Engineering</strong>, <strong>Information Technology (IT)</strong>, or <strong>Computer Science</strong>.</li><li>A minimum of <strong>5-10 years of progressive experience</strong> in IT, with a significant portion in a leadership or managerial capacity.</li><li>Proven expertise in <strong>IT Infrastructure Management</strong>, <strong>Network Administration</strong>, and robust <strong>Cybersecurity</strong> practices.</li><li>Demonstrated success in <strong>Project Management</strong>, delivering complex IT initiatives on time and within scope.</li><li>Strong capabilities in <strong>Team Leadership</strong>, inspiring and developing high-performing IT teams.</li><li>Experience with <strong>Vendor Management</strong> and <strong>Budget Management</strong> for IT operations.</li><li>Strategic thinking with the ability to contribute to <strong>Strategic Planning</strong> and align IT with business goals.</li><li>Proficiency in modern technologies, including various <strong>Cloud Technologies</strong> and best practices in <strong>Data Management</strong> and <strong>Business Continuity Planning</strong>.</li><li>A proactive approach to <strong>Technical Support</strong> and problem-solving, ensuring minimal disruption to operations.</li><li>Excellent communication and interpersonal skills, capable of engaging with all levels of an organization.</li></ul></li><li><strong>Career Level Expectations:</strong> This is a <strong>Manager-level</strong> position requiring a leader who is ready to take ownership, drive change, and inspire excellence within their team and across the organization.</li></ul>

We are hiring an Administration Officer to manage front office operations and provide administrative support for the smooth day-to-day running of the office. The role will serve as the first point of contact for visitors while coordinating administrative activities, office supplies, facilities, and vendors. The position will ensure administrative requests, documentation, and services are handled efficiently and accurately.<br>About us NOK Human Capital is a leading HR consulting and talent acquisition firm with a global footprint and a proven track record of supporting Fortune 500 clients. We specialize in connecting top-tier talent with industry leaders, driving innovation, and fostering high-performance cultures across the MENA region and beyond.<br>Key Responsibilities:Manage the reception area and welcome visitors professionally. Answer and direct incoming calls and manage correspondence. Coordinate meeting room bookings and visitor access. Create and follow up on Purchase Requisitions for office and administrative requirements. Coordinate with Procurement, Finance, and vendors to ensure timely delivery of goods and services. Manage office supplies, pantry stock, and administrative inventory. Coordinate office maintenance, facilities, and service requests. Maintain accurate administrative records and support meetings, events, and other administrative activities.<br>Requirements:Bachelor’s degree in Business Administration or a related field. Minimum 3 years of experience in administration, office management, or reception. Experience creating and following up on Purchase Requisitions. Proficiency in Microsoft Office, including Word, Excel, Outlook, and Power Point. Experience with ERP systems such as SAP, Oracle, or similar is an advantage. Strong organizational, communication, and multitasking skills. Professional attitude with excellent customer service skills. Good command of written and spoken English.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are looking for delivery-focused Project Managers who can independently manage complex technology projects within a banking environment.</p><br><p><strong>Required Experience</strong></p><br><p>• Minimum 3–5 years of Project Management / Technology Delivery experience.</p><br><p>• Strong experience managing medium to large technology projects.</p><br><p>• Banking / Financial Services experience is highly preferred.</p><br><p>• Experience managing multiple parallel workstreams, teams, and dependencies.</p><br><p>• Previous exposure to integration-heavy or transformation projects is preferred.</p><br><p><strong>Project &amp; Delivery Management</strong></p><br><p>Candidates should have strong hands-on experience in:</p><br><p>• End-to-end project planning and execution.</p><br><p>• High-level and detailed project plans.</p><br><p>• Milestone and dependency management.</p><br><p>• RAID management.</p><br><p>• Resource and capacity planning.</p><br><p>• Baseline vs. forecast tracking.</p><br><p>• Release and Go-Live planning.</p><br><p>• Recovery plans for delayed projects.</p><br><p>• Executive status reporting and management dashboards.</p><br><p>• Escalation and action tracking.</p><br><p><strong>Agile / Scrum</strong></p><br><p>Strong practical knowledge of:</p><br><p>• Sprint Planning.</p><br><p>• Daily Stand-ups.</p><br><p>• Sprint Reviews and Retrospectives.</p><br><p>• Backlog management.</p><br><p>• Story / Task / Bug lifecycle.</p><br><p>• Sprint capacity and delivery forecasting.</p><br><p>• Agile delivery governance.</p><br><p>We are not looking for Scrum Masters who only facilitate ceremonies. The candidate should be able to own overall project delivery.</p><br><p><strong>Technical Understanding</strong></p><br><p>The candidate does not need to be a developer, but should be comfortable managing discussions related to:</p><br><p>• APIs and system integrations.</p><br><p>• Backend and Frontend development.</p><br><p>• Middleware / ESB.</p><br><p>• Legacy systems and modernization.</p><br><p>• Integration dependencies.</p><br><p>• Environments and deployments.</p><br><p>• Technical blockers and defects.</p><br><p>Testing &amp; Release Management</p><br><p>Good understanding of the delivery lifecycle, including:</p><br><p>• Development → Integration Testing → SIT → UAT → Go-Live → Hypercare</p><br><p><strong>Candidates should be familiar with:</strong></p><br><p>• Defect management and prioritization.</p><br><p>• SIT/UAT readiness.</p><br><p>• Test-data and environment dependencies.</p><br><p>• Code freeze and release readiness.</p><br><p>• Go-Live criteria and production support.</p><br><p><strong>Stakeholder Management</strong></p><br><p>The candidate should be capable of independently coordinating with:</p><br><p>• Development Teams.</p><br><p>• Technical Leads / Architects.</p><br><p>• QA and Testing Teams.</p><br><p>• Product Owners / Business Teams.</p><br><p>• Infrastructure and Security Teams.</p><br><p>• External delivery partners.</p><br><p>• Senior Management.</p><br><p>Strong communication, follow-up, negotiation, and escalation skills are essential.</p><br> </div>