وظائف موظف حجز تذاكر طيران

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.<br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

Company Description Saray Management is an Airbnb Superhost that provides luxury apartments for short and mid-term stays in Egypt. The company focuses on offering guests a home-like experience with a strong emphasis on comfort, privacy, and attentive service. Properties are curated to meet the expectations of travelers seeking high-quality accommodation and reliable hospitality. Saray Management is committed to delivering exceptional guest experiences and maintaining high standards across all listings. Team members are encouraged to contribute to a welcoming, professional environment for guests from around the world. Role Description The OTA Specialist is a full-time, on-site role based in Cairo, Egypt. This role is responsible for managing online travel agency (OTA) listings and Airbnb profiles, including updating property information, pricing, availability, and promotions. The OTA Specialist will monitor booking performance, respond to guest inquiries and messages promptly, and coordinate with the operations team to ensure accurate reservations and smooth check-in/check-out experiences. Daily tasks include analyzing occupancy and market trends, optimizing listings for visibility and conversion, and maintaining consistency of branding and content across all platforms. The role also involves handling guest reviews, resolving issues in a professional manner, and supporting overall guest satisfaction and revenue growth. Qualifications Experience managing listings on OTA platforms (e.g., Airbnb, Booking.com, Expedia) and understanding of online distribution channels. Strong skills in written communication, content creation for listings, and attention to detail when updating property information. Ability to analyze booking data, pricing, and market trends to support revenue optimization and occupancy targets. Customer service skills with the ability to handle guest inquiries, messages, and issues in a timely and professional manner. Proficiency with basic office software and web-based tools; comfort working with multiple dashboards and systems. Organizational and time management skills, with the ability to prioritize tasks in a fast-paced hospitality environment. Fluency in English; proficiency in Arabic or additional languages is an advantage. Previous experience in hospitality, property management, or travel services is preferred. Diploma or degree in Hospitality Management, Business, Marketing, or a related field is beneficial. Willingness to work on-site in Cairo and collaborate closely with operations and guest services teams.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests. Set-up proper billing accounts according to Accounting policies. Troubleshoot, resolve, and document guest issues and concerns or escalate/refer to appropriate individual.<br>Assist management in training, scheduling, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Classical grandeur in the heart of Cairo. Flanked by zoological gardens and the western bank of the Nile, our address in Giza’s prestigious First Mall complex puts you in the centre of it all. Catch a glimpse of the river or the Great Pyramids from your room as you head out to explore the ancient wonders, or spend the day by the pool, indulging in an aromatic massage once reserved for Egyptian royalty. Or opt for shopping in the high-end boutiques at the First Mall or experience the best of gastronomy aboard our First Nile Boat, offering panoramic Nile views and brilliant international cuisine.<br><br><p><b><span>About Four Seasons Hotels and Resorts</span></b></p><br><br><p><span>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. </span>Our family members are masters of their crafts who believe in treating others as we would have them treat us.</p><br><br><br><p><span>The <b>Four Seasons Hotel Cairo at The First Residence</b> is looking for<b> Reservations Agent</b></span> <span>who shares a passion for excellence and who infuse enthusiasm into everything they do. </span></p><br><br><br><p><b><span>Main Responsibilities:</span></b></p><br><br><ul><li>Sell the Hotel and provide information to prospective guests, capture sales from the incoming calls and coordinate details of each reservation.</li><li>Achieve the optimum level of guest satisfaction and departmental profitability.</li><li>To have an in-depth knowledge and understanding of the operation of the business ensuring the ability to provide a thorough response to guest enquiries.</li><li>To deal efficiently and politely with all telephone, email, internet and ‘in person’ enquiries</li><li>To ensure that all reservations are recorded following established procedures with full and clear information and that they are inputted accurately and promptly onto the system.</li><li>To exercise effective listening to capture relevant information and provide a premium experience for the guest</li></ul><br><p><b><span>This Position Requires Candidates That:</span></b></p><br><br><ul><li>Previous Reservations and/or Front Office and High-Volume Call Center</li><li>Have English language proficiency.</li><li>Preferred to have bachelor’s degree in hospitality/ business administration.</li></ul><br><p><b><span>Join Us and Enjoy…</span></b></p><br><br><ul><li><span>Be part of a cohesive team with a singular focus on creating the best possible guest experience.</span></li><li><span>Have the ability to demonstrate your unique personality and service style while achieving the brand standards that make us Four Seasons.</span></li><li><span>Have career growth opportunities both within Four Seasons Hotel Cairo at the First Residence and worldwide with our company.</span></li><li><span>Excellent training and development opportunities.</span></li><li><span>Complimentary stays at Four Seasons properties (based on availability)&nbsp;with discounted meals.</span></li><li><span>Employee service awards.</span></li></ul><br><p><b><span>Schedule &amp; Hours</span></b></p><br><br><p><span>Full–time job with 44 working hours a week. For Line Employees</span></p><br><br><br><br><br><br><br> </div>

<p><strong>Additional details</strong></p><ul><li>Number of vacancies: 1</li><li>Shift system: Morning only</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics.<br> For Enterprises, these are key factors of success. For us, they're our core expertise.<br> <br> We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering - the foundation that powers rapid innovation and scalable business transformation.<br> <br> We've created 363 unique and independent inventions, 250 of which are AI-based and rolled up under several patent grants in critical technologies. Leveraging our advanced products and platforms, we drive digital transformation at scale, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as-a-service" model.<br> <br> For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. With proven strategies and agile execution, we don't just enable change - we engineer digital outcomes.<br> <strong>Sutherland</strong><br> Digital Outcomes.</p><br><br>Job Description<br><p>Sutherland is seeking an <strong>air travel industry-savvy</strong>&nbsp;<strong>Team Manager</strong>&nbsp;to join one of our growing <strong>travel </strong>programsin&nbsp;<strong>Cairo</strong>. The <strong>Team Manager&nbsp;</strong>will have a passion for air travel along with working knowledge of airline products and GDS tools while leading a team to ensure the highest level of customer experience.</p><br><p><strong>As a Team Manager, you'll lead a team of air travel sales/destination expert representatives, ensuring they carry out the following activities with white glove service while meeting and exceeding sales targets:</strong></p><br><ul><li>Consultative Air Sales - ensure every air request,&nbsp;especially the large, complex, or high-value ones as a sales conversation, not just a booking to fulfill.</li><li>Itinerary Crafting&nbsp;- research, build, and propose air itineraries that are accurately priced, aligned with Client needs, and optimized for value — on the same day they're requested.</li><li>Booking Integrity - issue tickets and complete quality control with the accuracy Clients and the business depend on — fare, ticket, invoice, seats, and special requests, checked every time.</li><li>Disruption Resilience - monitor airline schedule changes, judge their real impact on the Client's trip, and resolve them calmly, quickly, and without disrupting the tour.</li><li>Seamless Partnership - work with Destination Experts&nbsp;and clients so the air experience feels like one seamless trip - not a separate booking bolted onto the tour</li><li>Responsive Communication - manage every channel - phone, Teams, e-mail, CRM with the responsiveness and clarity Clients and colleagues can count on, especially when something is urgent</li><li>Systems &amp; Ownership - keep bookings, files, and systems airtight -&nbsp; taking ownership of your files and your teammates' - to prevent anything from falling through the cracks.</li></ul><br>Qualifications<br><p><strong>What You’ll Need:</strong></p><br><ul><li>2+ years of Team Leadership experience within&nbsp;the air travel industry (luxury travel sales preferred)</li><li><p><strong>GDS tools&nbsp;experience is a must (Sabre preferred)</strong></p><br></li><li><p>Ability to coach, monitor and develop a team of sales professionals within this niche industry</p><br></li><li><p>Deep passion for travel and strong destination expert knowledge&nbsp;</p><br></li><li><p>Polished, articulate communicator with emotional intelligence and active listening skills</p><br></li><li>Strong organization and high attention to detail to manage multiple call types journeys simultaneously</li><li>Self-motivation</li><li>Comfortable in a dynamic, fast-paced, collaborative environment</li></ul><br>Additional Information<br><p>All your information will be kept confidential according to EEO guidelines.</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics.<br> For Enterprises, these are key factors of success. For us, they're our core expertise.<br> <br> We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering - the foundation that powers rapid innovation and scalable business transformation.<br> <br> We've created 363 unique and independent inventions, 250 of which are AI-based and rolled up under several patent grants in critical technologies. Leveraging our advanced products and platforms, we drive digital transformation at scale, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as-a-service" model.<br> <br> For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. With proven strategies and agile execution, we don't just enable change - we engineer digital outcomes.<br> <strong>Sutherland</strong><br> Digital Outcomes.</p><br><br>Job Description<br><p><strong>About the role</strong></p><br><p>Sutherland is looking for an air-travel-savvy <strong>Team Manager</strong> to lead a team on one of our growing airline programs in Cairo. This is a hands-on people-leadership role for someone with a genuine passion for air travel, working knowledge of airline products and the Sabre platform, and a track record of getting the best out of a sales team. You'll lead a team of consultative air sales / Destination Expert representatives — coaching them to deliver white-glove service while meeting and exceeding sales targets, and owning the performance, quality, and development of your people.</p><br><p><strong>What you'll do</strong></p><br><p>You'll lead your team to carry out the following with white-glove service, while hitting and beating targets:</p><br><ul><li><strong>Consultative Air Sales</strong>&nbsp;— coach the team so every air request, especially the large, complex, or high-value ones, is handled as a sales conversation, not just a booking to fulfil.</li><li><strong>Itinerary crafting</strong>&nbsp;— ensure air itineraries are researched, built, and proposed accurately priced, aligned to client needs, and optimised for value — on the same day they're requested.</li><li><strong>Booking integrity</strong>&nbsp;— hold the team to ticketing and quality control with the accuracy clients and the business depend on: fare, ticket, invoice, seats, and special requests, checked every time.</li><li><strong>Disruption resilience</strong>&nbsp;— make sure schedule changes are assessed for real impact on the client's trip and resolved calmly, quickly, and without disrupting the tour.</li><li><strong>Seamless partnership</strong>&nbsp;— work with the Destination Experts and clients so the air experience feels like one seamless trip, not a separate booking bolted onto the tour.</li><li><strong>Responsive communication</strong>&nbsp;— set the standard across every channel — phone, Teams, email, CRM — for the responsiveness and clarity clients and colleagues can count on, especially when something is urgent.</li><li><strong>Systems and ownership</strong>&nbsp;— keep bookings, files, and systems airtight, taking ownership of your files and your team's, so nothing falls through the cracks.</li></ul><p>Beyond the day-to-day, you'll run a clear performance rhythm — using quality and sales data to coach where it matters most, developing each team member, managing underperformance fairly and directly, and keeping the team motivated and engaged in a fast-moving, target-driven environment.</p><br><br>Qualifications<br><p><strong>What you'll need</strong></p><br><ul><li>2+ years of team leadership experience within the air travel industry (luxury travel sales preferred).</li><li>Sabre GDS experience is a must — enough working knowledge to coach the team through fares, ticketing, and booking issues, and to hold quality with credibility.</li><li>Proven ability to coach, monitor, and develop a team of sales professionals within this niche industry.</li><li>Deep passion for travel and strong destination knowledge.</li><li>Polished, articulate communicator with high emotional intelligence and active listening skills.</li><li>Strong organisation and high attention to detail to manage multiple call types and priorities simultaneously.</li><li>Self-motivated, and comfortable in a dynamic, fast-paced, collaborative environment.</li></ul><br>Additional Information<br><p>All your information will be kept confidential according to EEO guidelines.</p><br><br><br> </div>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p><strong>La Compagnie Four Seasons</strong></p> <p>Four Seasons est classé par le magazine Fortune parmi les 100 meilleures compagnies dans lesquelles il fait bon travailler, et ce, chaque année depuis 1998.</p> <p>Avec 135 hôtels dans plus de 50 pays, Four Seasons n’a de cesse d’élever l’expérience client grâce à son innovation constante et des standards de qualité d’excellence.</p> <p>La culture Four Seasons est basée sur notre Règle d’Or, profondément ancrée en chacun de ses collaborateurs. Tous partagent un même objectif afin d’offrir un service exceptionnel à nos clients.</p> <p>Chez Four Seasons, nous croyons qu'il est important de reconnaître un visage familier, d’accueillir et de traiter chaque client et chaque employé comme nous aimerions être traités nous-mêmes.</p> <p>Que vous travailliez avec nous ou que vous séjourniez avec nous, notre mission est de vous offrir des souvenirs qui resteront à jamais dans votre cœur. Nous sommes convaincus de l’importance de connecter de façon naturelle et chaleureuse avec nos clients et nos équipes.</p> <p>Nous sommes fiers de permettre à l'ensemble de nos employés d’être les acteurs de chacune des émotions offertes à nos clients !</p> <p><strong>Four Seasons Hotel George V Paris</strong></p> <p>Le Four Seasons George V se situe à quelques pas seulement des Champs-Élysées, au cœur du célèbre Triangle d'Or de Paris et non loin de l’avenue Montaigne et de ses boutiques de luxe.</p> <p>Plusieurs fois élu meilleur hôtel au monde avec ses 6 étoiles au Guide Michelin, ses 243 chambres et suites et son spa et ses 7 salons privés, nous vous proposons de débuter votre carrière en rejoignant nos équipes et de poursuivre à terme une évolution à l’international.</p> <p>Nous recherchons pour notre établissement parisien un(e) agent de réservations (H/F) expérimenté et qualifié.</p> <p>Le/la candidat(e) doit être titulaire d’une autorisation de travail conforme à la législation française.</p> <p>Un niveau courant de français et d’anglais est requis.</p> <p>Poste basé à Paris.</p> <h4>Profil recherché</h4> <p>L’agent de réservation s’assure de la prise en charge des demandes de réservations effectuées par nos clients.</p> <p>Ces demandes peuvent provenir de différents canaux (téléphone, chat, emails, réservations effectuées par GDS).</p> <p>L’une des responsabilités principales d’un agent de réservation consiste à répondre aux demandes téléphoniques de réservations. En ce sens, l’agent est avant tout un vendeur qui se doit de connaître parfaitement l’hôtel et ses services, les différentes catégories de chambre ou de suites ainsi que ce qui les caractérisent et de concrétiser les demandes.</p> <p>L’un des autres aspects de la fonction d’agent de réservation consiste à faire un suivi administratif des différentes demandes : traiter les correspondances reçues par email ou téléphone, s’assurer du bon suivi des différentes tâches à effectuer lors d’un shift et être informé des dernières mises à jour au sein du service.</p> <p>L’agent de réservation doit faire preuve d’un bon esprit d’équipe, avoir une excellente présentation, avoir une bonne élocution et de bonnes compétences relationnelles pour correspondre aux attentes d’une clientèle haut de gamme. Des qualités organisationnelles et une bonne gestion du stress sont également des éléments clés.</p> <h4>Fonctions essentielles</h4> <ul> <li>Savoir vendre nos chambres et mettre en valeur l’hôtel en général tout en faisant preuve de rigueur et d’organisation.</li> <li>Savoir anticiper les besoins des clients.</li> <li>Répondre aux appels téléphoniques et optimiser la vente de nos chambres et suites.</li> <li>Faire preuve de gentillesse, de rigueur et d’esprit d’équipe.</li> <li>Avoir une bonne connaissance de l’hôtel, des différents points de ventes et services, des chambres et suites que nous proposons.</li> <li>Enregistrer les réservations, les confirmer et faire un suivi par rapport au paiement.</li> <li>Mettre à jour les réservations enregistrées dans Opéra dans les dernières 24 heures effectuées par nos partenaires.</li> <li>Traiter les traces et commentaires client permettant de s’assurer du bon suivi afin de préparer le séjour de nos clients.</li> <li>Faire le suivi des no shows (annulations).</li> <li>Effectuer le contrôle de l’ensemble des réservations 3 jours précédant l’arrivée des clients.</li> </ul> <h4>Fonctions secondaires :</h4> <ul> <li>Respecter l’ensemble des dispositions applicables aux employés : procédure.</li> <li>S’assurer que le bureau soit en ordre et propre.</li> <li>Former les nouveaux agents.</li> <li>Savoir résoudre des problèmes individuellement et prendre des initiatives à bon escient.</li> </ul> <h4>Ce que nous offrons</h4> <ul> <li>Excellentes conditions de travail et de rémunération.</li> <li>Nuitées offertes et à tarif préférentiel en fonction de l’ancienneté avec une réduction de 50% sur l’offre boisson et restauration.</li> <li>Nombreuses offres de formation et de développement.</li> <li>Possibilité d’évolution au sein de la compagnie.</li> <li>Mutuelle avantageuse.</li> <li>13ème mois.</li> <li>Intéressement et participation.</li> <li>Restaurant du personnel.</li> <li>Service de lingerie.</li> </ul> <p>À noter qu'en raison du grand nombre de candidatures que nous recevons, seuls les profils retenus pour le poste seront contactés pour commencer un processus d’entretiens.</p></p><p></p>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p><strong>La Compagnie Four Seasons</strong></p> <p>Four Seasons est classé par le magazine Fortune parmi les 100 meilleures compagnies dans lesquelles il fait bon travailler, et ce, chaque année depuis 1998.</p> <p>Avec 135 hôtels dans plus de 50 pays, Four Seasons n’a de cesse d’élever l’expérience client grâce à son innovation constante et des standards de qualité d’excellence.</p> <p>La culture Four Seasons est basée sur notre Règle d’Or, profondément ancrée en chacun de ses collaborateurs. Tous partagent un même objectif afin d’offrir un service exceptionnel à nos clients.</p> <p>Chez Four Seasons, nous croyons qu'il est important de reconnaître un visage familier, d’accueillir et de traiter chaque client et chaque employé comme nous aimerions être traités nous-mêmes.</p> <p>Que vous travailliez avec nous ou que vous séjourniez avec nous, notre mission est de vous offrir des souvenirs qui resteront à jamais dans votre cœur. Nous sommes convaincus de l’importance de connecter de façon naturelle et chaleureuse avec nos clients et nos équipes.</p> <p>Nous sommes fiers de permettre à l'ensemble de nos employés d’être les acteurs de chacune des émotions offertes à nos clients !</p> <p><strong>Four Seasons Hotel George V Paris</strong></p> <p>Le Four Seasons George V se situe à quelques pas seulement des Champs-Élysées, au cœur du célèbre Triangle d'Or de Paris et non loin de l’avenue Montaigne et de ses boutiques de luxe.</p> <p>Plusieurs fois élu meilleur hôtel au monde avec ses 6 étoiles au Guide Michelin, ses 243 chambres et suites et son spa et ses 7 salons privés, nous vous proposons de débuter votre carrière en rejoignant nos équipes et de poursuivre à terme une évolution à l’international.</p> <p>Nous recherchons pour notre établissement parisien un(e) agent de réservations (H/F) expérimenté et qualifié.</p> <p>Le/la candidat(e) doit être titulaire d’une autorisation de travail conforme à la législation française.</p> <p>Un niveau courant de français et d’anglais est requis.</p> <p>Poste basé à Paris.</p> <h4>Profil recherché</h4> <p>L’agent de réservation s’assure de la prise en charge des demandes de réservations effectuées par nos clients.</p> <p>Ces demandes peuvent provenir de différents canaux (téléphone, chat, emails, réservations effectuées par GDS).</p> <p>L’une des responsabilités principales d’un agent de réservation consiste à répondre aux demandes téléphoniques de réservations. En ce sens, l’agent est avant tout un vendeur qui se doit de connaître parfaitement l’hôtel et ses services, les différentes catégories de chambre ou de suites ainsi que ce qui les caractérisent et de concrétiser les demandes.</p> <p>L’un des autres aspects de la fonction d’agent de réservation consiste à faire un suivi administratif des différentes demandes : traiter les correspondances reçues par email ou téléphone, s’assurer du bon suivi des différentes tâches à effectuer lors d’un shift et être informé des dernières mises à jour au sein du service.</p> <p>L’agent de réservation doit faire preuve d’un bon esprit d’équipe, avoir une excellente présentation, avoir une bonne élocution et de bonnes compétences relationnelles pour correspondre aux attentes d’une clientèle haut de gamme. Des qualités organisationnelles et une bonne gestion du stress sont également des éléments clés.</p> <h4>Fonctions essentielles</h4> <ul> <li>Savoir vendre nos chambres et mettre en valeur l’hôtel en général tout en faisant preuve de rigueur et d’organisation.</li> <li>Savoir anticiper les besoins des clients.</li> <li>Répondre aux appels téléphoniques et optimiser la vente de nos chambres et suites.</li> <li>Faire preuve de gentillesse, de rigueur et d’esprit d’équipe.</li> <li>Avoir une bonne connaissance de l’hôtel, des différents points de ventes et services, des chambres et suites que nous proposons.</li> <li>Enregistrer les réservations, les confirmer et faire un suivi par rapport au paiement.</li> <li>Mettre à jour les réservations enregistrées dans Opéra dans les dernières 24 heures effectuées par nos partenaires.</li> <li>Traiter les traces et commentaires client permettant de s’assurer du bon suivi afin de préparer le séjour de nos clients.</li> <li>Faire le suivi des no shows (annulations).</li> <li>Effectuer le contrôle de l’ensemble des réservations 3 jours précédant l’arrivée des clients.</li> </ul> <h4>Fonctions secondaires :</h4> <ul> <li>Respecter l’ensemble des dispositions applicables aux employés : procédure.</li> <li>S’assurer que le bureau soit en ordre et propre.</li> <li>Former les nouveaux agents.</li> <li>Savoir résoudre des problèmes individuellement et prendre des initiatives à bon escient.</li> </ul> <h4>Ce que nous offrons</h4> <ul> <li>Excellentes conditions de travail et de rémunération.</li> <li>Nuitées offertes et à tarif préférentiel en fonction de l’ancienneté avec une réduction de 50% sur l’offre boisson et restauration.</li> <li>Nombreuses offres de formation et de développement.</li> <li>Possibilité d’évolution au sein de la compagnie.</li> <li>Mutuelle avantageuse.</li> <li>13ème mois.</li> <li>Intéressement et participation.</li> <li>Restaurant du personnel.</li> <li>Service de lingerie.</li> </ul> <p>À noter qu'en raison du grand nombre de candidatures que nous recevons, seuls les profils retenus pour le poste seront contactés pour commencer un processus d’entretiens.</p></p><p></p>

<p><h4>Position summary</h4> <p>Assist other departments when needed to ensure optimum service to guests. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Stand, sit, or walk for an extended period of time or for an entire work shift. Read and visually verify information in a variety of formats (e.g., small print). Enter and locate work-related information using computers and/or point of sale systems. Exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email). Engage guests in conversation regarding their stay, property services, and area attractions/offerings.</p> <p>Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs,</p><p></p>

<p><h4>Position summary</h4> <p>Assist other departments when needed to ensure optimum service to guests. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Stand, sit, or walk for an extended period of time or for an entire work shift. Read and visually verify information in a variety of formats (e.g., small print). Enter and locate work-related information using computers and/or point of sale systems. Exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email). Engage guests in conversation regarding their stay, property services, and area attractions/offerings.</p> <p>Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs,</p><p></p>

<p><h4>Position summary</h4> <p>Assist other departments when needed to ensure optimum service to guests. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Stand, sit, or walk for an extended period of time or for an entire work shift. Read and visually verify information in a variety of formats (e.g., small print). Enter and locate work-related information using computers and/or point of sale systems. Exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email). Engage guests in conversation regarding their stay, property services, and area attractions or offerings.</p> <p>Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</p> <p>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist</p><p></p>

We're Hiring – Travel Consultant & Tour OperatorLocation: El Manial, Old Cairo, EgyptDo you have excellent English skills and enjoy talking with people? Join our growing travel company and help travellers from around the world plan their dream holiday to Egypt Position: Travel Consultant & Tour OperatorJob ResponsibilitiesReply to customer enquiries by email, WhatsApp, and online chat.Help guests plan and book tours and Nile cruises in Egypt.Prepare travel quotations and itineraries.Follow up with clients and provide excellent customer service.Work with our reservations and operations team. .RequirementsExcellent written and spoken English.Good communication and sales skills.Confident using computers, Microsoft Office, email, and the internet.Ability to write professional emails.Friendly, organised, and able to work with international clients.Previous experience in tourism or customer service is an advantage, but not required. .Working Hours: Office: Sunday to ThursdayAdditional work from home may be required when needed. :What We OfferAttractive salary.Excellent sales commission.Friendly and professional working environment.Career growth opportunities in the tourism industry.Office Location: El Manial, Old CairoIf you are passionate about travel and want to build your career in tourism, we would love to hear from you!Apply now by sending your CV in English.<p><strong>Additional Details</strong></p><ul><li>Number of vacancies: 1</li><li>Shift system: Morning shifts only</li><li>Benefits: Health insurance, social insurance</li></ul>

We're Hiring – Travel Consultant & Tour OperatorLocation: El Manial, Old Cairo, EgyptDo you have excellent English skills and enjoy talking with people? Join our growing travel company and help travellers from around the world plan their dream holiday to Egypt Position: Travel Consultant & Tour OperatorJob ResponsibilitiesReply to customer enquiries by email, WhatsApp, and online chat.Help guests plan and book tours and Nile cruises in Egypt.Prepare travel quotations and itineraries.Follow up with clients and provide excellent customer service.Work with our reservations and operations team. .RequirementsExcellent written and spoken English.Good communication and sales skills.Confident using computers, Microsoft Office, email, and the internet.Ability to write professional emails.Friendly, organised, and able to work with international clients.Previous experience in tourism or customer service is an advantage, but not required. .Working Hours: Office: Sunday to ThursdayAdditional work from home may be required when needed. :What We OfferAttractive salary.Excellent sales commission.Friendly and professional working environment.Career growth opportunities in the tourism industry.Office Location: El Manial, Old CairoIf you are passionate about travel and want to build your career in tourism, we would love to hear from you!Apply now by sending your CV in English.<p><strong>Additional Details</strong></p><ul><li>Number of vacancies: 1</li><li>Shift system: Morning only</li><li>Benefits: Health insurance, social insurance</li></ul>

Wonder Travel (NDC Portal) Hiring! Ticketing agent. Cairo (Maadi).<br>✅ Requirements: • Bachelor’s degree. • English level B1 or above. • GDS experience in Amadeus or Galileo. • 0–1 year experience.<br>???? Details: • Office-based, 8-hour rotational shifts. • 1 day off per week (rotational). • Paid training period. • Social & medical insurance. • Fixed salary + commissions + KPI incentives. • Immediate hiring.<br>???? How to Apply:Send your CV to salma.elsawy@wondertravel-eg.comor Whats App: https://wa.me/01023338528Be part of our friendly & supportive team!

Company Description Travitell Egypt is a travel and tourism company serving both corporate and individual travelers with comprehensive tour and travel solutions. The company specializes in domestic tourism within Egypt, incoming tourism for visitors from abroad, and outgoing tourism for travelers exploring international destinations. Travitell Egypt focuses on delivering tailored itineraries and services that meet diverse client needs. The organization values reliability, customer satisfaction, and a high standard of professional service across all travel segments. Role Description The Aviation Manager is a full-time, on-site role based in Heliopolis, responsible for overseeing aviation-related operations and services within Travitell Egypt. Day-to-day tasks include managing relationships with airlines and aviation partners, coordinating flight schedules and seat allocations, and ensuring efficient handling of ticketing and airport-related services. The role involves monitoring flight safety standards, tracking operational performance, and resolving issues impacting client travel plans. The Aviation Manager collaborates with internal teams to optimize programs and packages involving air travel, supports cost control and contract negotiations, and ensures that aviation operations comply with company policies and relevant regulations. Qualifications Strong analytical skills to assess aviation operations, flight performance, and cost efficiency. In-depth knowledge of aircraft and aviation operations, including airline procedures and airport processes. Experience in program management, particularly in coordinating aviation-related services and travel programs. Understanding of flight safety principles and ability to ensure compliance with safety standards and guidelines. Relevant experience in aviation management, airline operations, or travel industry roles involving air transport. Bachelor’s degree in Aviation Management, Business, Tourism, or a related field preferred. Strong communication and negotiation skills, with the ability to build and maintain partnerships with airlines and service providers. Proficiency in using reservation systems, airline platforms, and standard office software. Ability to work on-site in Heliopolis, manage multiple priorities, and make timely, informed decisions. High level of integrity, attention to detail, and commitment to delivering reliable service to clients.