وظائف موديل في مصر

<p><b><br></b></p><p><b>The opportunity</b></p><p>EY is growing its Architecture capability and is looking for experienced Enterprise Architects to join our Technology Consulting team within TST in Cairo. You will support major transformation initiatives across the Middle East, working with clients across government, public sector and large enterprise environments.</p><p>In this role, you will help clients define architecture strategies, design target-state architectures, establish governance frameworks, and support business and technology transformation programs across MENA, both remotely and onsite as required.</p><p>Key responsibilities</p><ul><li>Lead architecture assessments, enterprise architecture engagements and transformation initiatives.</li><li>Understand business strategy and vision, and translate them into enterprise-wide technology vision and architecture strategy aligned to client priorities.</li><li>Develop business, application, data, technology and security architectures.</li><li>Define architecture principles, standards, target architectures and transformation roadmaps.</li><li>Design enterprise and solution architectures aligned with business objectives and technology strategy.</li><li>Create architecture artifacts, including capability models, reference architectures, solution blueprints, integration architectures, roadmaps and application interaction diagrams.</li><li>Establish and support architecture governance processes and Architecture Review Boards (ARBs).</li><li>Conduct architecture reviews, solution assurance activities and compliance assessments.</li><li>Evaluate technologies, platforms and vendor solutions, and provide architecture recommendations.</li><li>Analyze application portfolios, identify dependencies and common platform components, and assess migration feasibility.</li><li>Facilitate stakeholder workshops and engage senior business and technology leaders.</li><li>Support proposals, business development and thought leadership activities for the architecture practice.</li><li>Leverage EY's global network and cross-functional expertise to develop relevant enterprise architecture insights.</li></ul><p>Technical skills requirements</p><ul><li>Experience specializing in enterprise architecture, solution architecture, technology architecture and architecture standards.</li><li>Ability to develop target-state architectures, architecture roadmaps, governance frameworks, architecture principles and standards.</li><li>Hands-on experience designing enterprise solutions across applications, integration, cloud, data, security and platform domains.</li><li>Experience conducting architecture reviews, architecture assurance and design governance activities.</li><li>Ability to develop reference architectures and technology blueprints based on business and non-functional requirements.</li><li>Ability to identify technology standardization opportunities, assess options, weigh implementation complexities and risks, and make sound technical recommendations.</li><li>Experience with enterprise architecture tools such as MEGA, ARIS, Alfabet or similar platforms is advantageous.</li><li>Experience with cloud platforms such as AWS, Microsoft Azure, Google Cloud Platform or similar environments is advantageous.</li><li>Understanding of modern architecture patterns, including microservices, APIs, integration platforms, containerization and service-oriented architecture.</li><li>Good understanding of business process management, business rules management systems and enterprise integration concepts.</li><li>Strong consulting, communication, stakeholder management and facilitation skills.</li></ul><p>Required qualifications</p><ul><li>Bachelor's degree in Computer Science, Information Systems, Engineering or a related discipline.</li><li>4-7 years + of experience in enterprise architecture, solution architecture and/or technology architecture roles.</li><li>Arabic language proficiency is required.</li><li>Strong ability to engage with business and technology stakeholders and translate business needs into practical architecture outcomes.</li><li>Experience supporting architecture work in government, public sector, large enterprise or regulated industry environments.</li></ul><p>Preferred qualifications</p><ul><li>TOGAF Standard 10th Edition or TOGAF 9.2 certification.</li><li>Experience with NORA 2.0 (National Enterprise Reference Architecture).</li><li>Experience with the Saudi Digital Government Authority (DGA) Enterprise Architecture Methodology and Government Enterprise Architecture (GEA).</li><li>ArchiMate, cloud, security, PMP, ITIL, COBIT, SAFe or related certifications are advantageous.</li><li>Experience supporting architecture governance, Architecture Review Boards and solution assurance processes.</li></ul><p>Client responsibilities</p><ul><li>Build and maintain appropriate client relationships, leveraging relationships to effectively execute work.</li><li>Connect the right EY team members to key client contacts and maintain open and proactive communication.</li><li>Build credibility by understanding what is happening in clients' businesses and within their competitive environment.</li><li>Bring diverse and thought-provoking perspectives and EY points of view to explore solutions with clients.</li><li>Support approaches when challenged and influence senior client stakeholders by establishing credibility around specialized matters and technical judgment.</li><li>Deliver an exceptional client experience across engagements by understanding client agendas, anticipating needs and helping resolve critical issues.</li><li>Support account plans and coordinate delivery of service offerings by mobilizing the right resources and facilitating consistent quality.</li></ul><p>Internal expectations</p><ul><li>Take ownership of professional growth by leveraging coaching, learning and new experiences.</li><li>Present complex messages clearly and confidently, using communication methods that build strong relationships based on trust.</li><li>Demonstrate influencing skills that address varied interests and individual styles.</li><li>Create a positive team environment, balancing individual initiative with team collaboration and EY priorities.</li><li>Adopt appropriate coaching techniques to meet the needs of team members.</li><li>Provide constructive feedback tailored to each person's style and environment.</li><li>Resolve competing priorities and resource allocation issues while building collaboration across organizational boundaries.</li></ul><p>What we look for</p><p>We are looking for highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. As an effective communicator, you will be a confident professional with strong stakeholder management skills and a genuine passion for making things happen in a dynamic organization.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Computer Science, Information Systems, Engineering or a related discipline.</li><li>4-7 years + of experience in enterprise architecture, solution architecture and/or technology architecture roles.</li><li>Arabic language proficiency is required.</li><li>Strong ability to engage with business and technology stakeholders and translate business needs into practical architecture outcomes.</li><li>Experience supporting architecture work in government, public sector, large enterprise or regulated industry environments.</li><li>TOGAF Standard 10th Edition or TOGAF 9.2 certification.</li><li>Experience with NORA 2.0 (National Enterprise Reference Architecture).</li><li>Experience with the Saudi Digital Government Authority (DGA) Enterprise Architecture Methodology and Government Enterprise Architecture (GEA).</li><li>ArchiMate, cloud, security, PMP, ITIL, COBIT, SAFe or related certifications are advantageous.</li><li>Experience supporting architecture governance, Architecture Review Boards and solution assurance processes.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Publication date :</strong> Jul 21, 2026, 12:00AM</p><br><br><p>Contract duration : </p><br><br>Orange Business is here!<br>About us<p>Join us at Orange Business!<br>We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.<br>Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.</p><br><br>About the role<br><p>A Solution Expert is a versatile professional who specializes in advising clients on leveraging their business, strategical and technical acumen to improve their operations, efficiency, and overall performance. Their primary purpose is to guide clients through their digital and technological journey, understanding, advising, and analyzing requirements to devise innovative solutions and ensure their successful integration and implementation.</p><br><br><br><p>The Solution Expert is at the forefront of innovation, working with diverse clients across various industries. They are the clients' trusted advisor, helping them unlock the full potential of technology to achieve their business goals.</p><br><br><br><p>Throughout the lifecycle of a client contract, the Solution Expert is accountable for the solution architecture knowledge based on their business and/or technical expertise. He/she is customer-facing and responsible for building and fostering relationships with external vendors/partners and internal teams from early business development phase to build &amp; run phases. Solution Experts are encouraged to expand the business scope within their client's environment.</p><br><br><br><p>The Solution Expert works with clients at the business and IT executive or management levels to define their digital strategy, focusing on digital business optimization and digital business transformation. This is achieved by combining strategic and/or technical approaches to create executive-level and/or technical-level IT infrastructure strategies, develop business and technical roadmaps and horizon planning, generate new use cases, assess risks and benefits of transformations, and create business cases for investment approval across different streams.</p><br><br><br><ul><li>Understand customer objectives and requirements to position, create, and propose CX/EX SVP solutions that align with their needs.</li><li><span>Champion CX/EX SVP Solutions:</span><ul><li>Act as a key advocate for CX/EX SVP.</li><li>Accountable for end-to-end solutions, combining relevant products and ensuring service wrap costing and sizing support ownership.</li></ul></li><li>Own CX/EX SVP Solution Activities from qualification to handover:<ul><li>Qualification Phase: Understand and influence customer requirements, position a consulting-led approach, engage with partners, and prepare internal teams before RFPs.</li><li>Proposal Phase: Define solution strategy, design (or support the design of) the optimal solution, validate solutions, write proposals, and ensure accurate costing.</li><li>Contract &amp; Handover Phase: Support contract signature and ensure seamless transition to delivery teams.</li></ul></li><li>Be the Specialist for CX/EX SVP Solutions:<ul><li>Maintain in-depth knowledge of SVP solution blueprints.</li><li>Stay up to date with market technology trends related to CX/EX SVP.</li></ul></li><li>Solution Cost Ownership:<ul><li>Strong understanding of operational models, build organizations, and associated costs.</li><li>Benchmark cost bases against market standards, ensuring fair and accurate scoping.</li><li>Prevent duplication or gaps in Level of Effort (LoE) assessments.</li></ul></li><li>Single Point of Contact (SPOC) for CX/EX SVP Solutions:<ul><li>Support Sales Specialists in customer discussions related to CX/EX solutions.</li><li>Build trusted relationships with key customer technology stakeholders.</li><li>Engage with partner solution contacts as needed.</li></ul></li><li>Contribute to CX/EX SVP Solution Evolution:<ul><li>Collaborate with internal product teams, share customer feedback, and influence the product roadmap.</li></ul></li></ul><span>Support the creation and adaptation of reusable CX/EX SVP blueprints.</span><br>About you<p>Knowledge &amp; Abilities</p><br><br><p>Technical &amp; Industry Expertise:</p><br><br><ul><li>Strong knowledge of CX/EX Strategic value propositions across Cisco, NICE, GENESYS, Microsoft, Salesforce, SYNDEO, Google Dialogflow, and Sprinklr.</li><li>Expertise in ITSM platform-related solutions.</li><li>Experience with Agile methodologies and frameworks.</li><li>Solid understanding of IaaS/PaaS/SaaS and cloud transformation concepts (AWS, Azure, GCP).</li><li>In-depth knowledge of CX/EX SVP solutions, blueprints, and technology trends.</li><li>Basic commercial acumen and understanding of legal concepts.</li></ul><p>Soft Skills:</p><br><br><ul><li>Ability to structure and lead solution teams to deliver high-quality solutions within deadlines.</li><li>Strong presentation and communication skills to convincingly engage with customers.</li><li>Ability to visualize, simplify, and explain complex technical and business solutions.</li><li>Solid negotiation skills for customer and internal discussions.</li><li>Strong project management capabilities.</li></ul><p>Languages:</p><br><br><ul><li>Fluent in English (speaking, writing, reading, listening).</li></ul><br><p>You bring open mindedness, ability to handle pressure, leading with courage and empathy, assertiveness and communicate effectively.</p><br><br>What we offer<p><strong>• Global Opportunities:</strong> Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world.<br><strong>• Flexible Work Environment:</strong> Flexible working hours and possibility to combine work from office and home (hybrid ways of working).<br><strong>• Professional Development:</strong> training programs and upskilling/re-skilling opportunities.<br><strong>• Career Growth:</strong> Internal growth and mobility opportunities within Orange.<br><strong>• Caring and Daring Culture:</strong> Health and well-being programs and benefits, diversity &amp; inclusion initiatives, CSR and employee connect events.<br><strong>• Reward Programs:</strong> Employee Referral Program, Change Maker Awards.</p><br><br>Only your skills matterRegardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neurotype, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.<p> At Orange, only your skills matter. </p><br><br> <p> Regardless of your age, gender, background, origin, religion, sexual orientation, disability, neurodiversity, or appearance, we actively encourage diversity within our teams, as it is a collective strength and a driver of innovation.Orange is a disability-inclusive employer: please feel free to let us know about any specific needs you may have. </p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p><br> <p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day</p><br> <p><b>Overview of the role:</b></p><br> <p>Support the Financial Planning &amp; Analysis (FP&amp;A) function by managing budgeting, forecasting, financial reporting, and business performance analysis across the ResiComm business. The role is responsible for supporting the end-to-end financial planning cycle, preparing accurate financial insights, performance reports, and analytical outputs, while partnering with cross-functional teams and Regional Finance to meet reporting requirements. The position plays a key role in enhancing financial planning and reporting processes, supporting business performance and strategic decision-making, ensuring compliance with Group finance policies and accounting standards, and driving continuous improvement across the finance function.</p><br> <p><b>What you will do:</b></p><br> <ul><li>Support the monthly financial reporting and closing process by preparing accurate financial reports, monitoring balance sheet integrity, and performing detailed account analysis.</li><li>Prepare monthly management reporting packages and financial performance analyses to support business reviews and management decision-making.</li><li>Conduct financial analysis across key business cycles, including sales, leasing, working capital, and project financing, providing actionable insights to support business performance.</li><li>Support the annual budgeting process, rolling forecasts, long-term business planning, and cash flow forecasting to ensure alignment with business objectives.</li><li>Partner with Treasury and key stakeholders to support project funding requirements, cash flow management, and financial planning activities.</li><li>Monitor business performance through variance analysis, financial reporting, and performance reviews, identifying risks, opportunities, and improvement initiatives.</li><li>Prepare financial reports, schedules, and analytical models to support strategic planning, business decisions, and internal and external reporting requirements.</li><li>Collaborate with Business Teams, Shared Services, Regional Finance, Group Finance, and internal stakeholders to deliver accurate financial reporting and analysis while supporting business requirements.</li><li>Contribute to finance transformation initiatives, including reporting automation, system enhancements, and process improvement projects to strengthen financial planning and reporting capabilities.</li></ul> <p><b>Required Skills to be successful:</b></p><br> <ul><li>3+ years of experience in Credit Control, Accounts Receivable, Finance, or Accounting, with experience managing customer collections, debt recovery, and receivables within a corporate environment.</li><li>Proven experience in credit control, collections, customer account management, reconciliations, aging analysis, and reducing overdue receivables while maintaining strong customer relationships.</li><li>Hands-on experience with ERP systems, preferably SAP or Yardi, with the ability to manage financial records, customer accounts, and reporting efficiently.</li><li>Strong analytical, problem-solving, and organizational skills, with the ability to manage multiple priorities, large customer portfolios, and meet reporting deadlines.</li><li>Experience supporting business operations through financial analysis, customer account reviews, billing support, and cross-functional collaboration.</li><li>Excellent communication and negotiation skills, with the ability to engage effectively with corporate clients, high-net-worth individuals, and internal stakeholders.</li><li>Advanced Microsoft Excel skills, including experience managing large datasets, databases, and financial reporting.</li></ul> <p><b>What equips you for the role:</b></p><br> <ul><li>Bachelor's degree in Accounting, Finance, Commerce, or a related discipline. A postgraduate qualification is considered an advantage.</li><li>1–3 years of experience in Finance, Accounting, or Financial Planning &amp; Analysis, with experience in the Real Estate industry considered a plus. Exposure to the Real Estate, Construction, or Project Management sectors is preferred.</li><li>Strong understanding of management reporting, budgeting, forecasting, financial analysis, and accounting principles.</li><li>Knowledge of Egyptian Accounting Standards (EAS), IAS/IFRS, financial statement preparation, and financial reporting best practices.</li><li>Experience working with ERP financial systems, preferably SAP and Yardi.</li><li>Professional qualifications such as CPA, CA, CMA, ACCA, CFA, CIMA, or an MBA are considered an advantage.</li></ul> <p><b>About Al-Futtaim Group Real Estate</b></p><br> <p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p><br> <p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p><br> <p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p><br><p>For further information, and to apply, please visit our website via the “Apply” button below.</p><br><br> </div>

<p><h4>Join us</h4> <p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p> <h4>Role purpose</h4> <p>The Associate Manager – Infrastructure is responsible for leading and managing a multidisciplinary team of Infrastructure Engineers, Cloud Engineers, Network Engineers, Storage Specialists, Backup & Disaster Recovery Consultants, ITSM Consultants, and Infrastructure Architects.</p> <p>The role oversees the planning, assessment, consulting, architecture, implementation, and delivery of enterprise infrastructure solutions across customer environments. This includes Private Cloud, Hybrid Cloud, Virtualization, Hyper-Converged Infrastructure, Data Center Modernization, Backup & Disaster Recovery, Storage Infrastructure, Network Infrastructure, IT Service Management (ITSM), and Infrastructure Automation solutions.</p> <p>The Associate Manager acts as both a business and technical leader, ensuring the successful delivery of projects, customer satisfaction, team development, innovation, governance, and financial performance while supporting Vodafone Business growth objectives.</p> <h4>Job profile</h4> <p><strong>Infrastructure services practice leadership</strong></p> <ul> <li>Lead and manage the Infrastructure Solutions & Services practice.</li> <li>Establish delivery standards, methodologies, and best practices.</li> <li>Define infrastructure service offerings and delivery frameworks.</li> <li>Drive capability development and technical excellence across the team.</li> <li>Build and maintain infrastructure solution reference architectures.</li> <li>Develop service delivery models aligned with customer requirements.</li> <li>Support strategic growth and expansion of infrastructure services.</li> </ul> <p><strong>Solution design & consulting leadership</strong></p> <ul> <li>Oversee infrastructure assessments, consulting engagements, and solution architecture activities.</li> <li>Review and approve infrastructure designs and implementation approaches.</li> <li>Ensure solutions align with customer business objectives and technical requirements.</li> <li>Provide executive-level consulting and advisory services.</li> <li>Lead customer workshops, infrastructure assessments, and roadmap development initiatives.</li> <li>Ensure infrastructure solutions comply with enterprise architecture principles and operational requirements.</li> </ul> <p><strong>Project management</strong></p> <ul> <li>Ensure successful delivery of infrastructure projects and programs.</li> <li>Govern project quality, timelines, and scope.</li> <li>Monitor project resource utilization.</li> <li>Review delivery risks and mitigation plans.</li> <li>Support large-scale and strategic customer engagements.</li> <li>Ensure projects meet agreed SLAs and KPIs.</li> </ul> <p><strong>Stakeholder management</strong></p> <ul> <li>Serve as the senior escalation point for infrastructure engagements.</li> <li>Build trusted advisor relationships with customers.</li> <li>Collaborate with sales, presales, product teams, and partner organizations.</li> <li>Participate in executive steering committees and governance forums.</li> <li>Support bid responses, proposals, and customer presentations.</li> </ul> <p><strong>Risk management</strong></p> <ul> <li>Identify technical, operational, financial, and delivery risks.</li> <li>Develop mitigation strategies and contingency plans.</li> <li>Ensure infrastructure resilience and service continuity.</li> <li>Oversee major incident management and root cause analysis.</li> <li>Support disaster recovery and business continuity programs.</li> </ul> <p><strong>Compliance & auditing</strong></p> <ul> <li>Ensure infrastructure services comply with regulatory requirements.</li> <li>Ensure alignment with: <ul> <li>ISO 27001</li> <li>ISO 20000</li> <li>NIST Framework</li> <li>ITIL Best Practices</li> <li>Business Continuity Standards</li> <li>Data Protection Regulations</li> </ul> </li> <li>Support internal and external audits.</li> <li>Ensure governance and quality standards are maintained.</li> </ul> <h4>Competencies and qualifications</h4> <p><strong>Core competencies, knowledge and experience:</strong></p> <ul> <li>10 years of experience in infrastructure technologies and enterprise IT environments.</li> <li>Minimum 5 years of experience managing technical delivery teams.</li> <li>Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field.</li> <li>Proven experience delivering large-scale infrastructure transformation programs.</li> <li>Strong consulting and customer engagement experience.</li> <li>Experience managing multi-disciplinary technical teams.</li> <li>Strong financial and commercial awareness.</li> <li>Strong communication, presentation, and negotiation skills.</li> <li>Experience working in enterprise and service provider environments.</li> <li>Excellent command of English.</li> </ul> <p><strong>Must have technical / professional qualifications:</strong></p> <p>Strong knowledge and experience with a mix of the following vendors and technologies:</p> <ul> <li>Virtualization and cloud technologies (VMware, Nutanix, Open Stack, Azure, AWS, Red Hat OpenShift)</li> <li>Storage technologies (Dell, NetApp, HPE)</li> <li>Backup and disaster recovery (Veeam, Commvault)</li> <li>Network infrastructure (Cisco, Forti, SD-WAN, Network Monitoring)</li> <li>ITSM solutions</li> <li>Azure, AWS knowledge is a plus</li> <li>ITIL knowledge</li> </ul> <h4>Not a perfect fit?</h4> <p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p> <h4>Who we are</h4> <p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p> <p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please contact the recruitment team for guidance.</p> <p>Together we can.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Join Us</b> <br></span><p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p><br><br><br><b>Role Purpose</b> <br><p>The Associate Manager – Infrastructure is responsible for leading and managing a multidisciplinary team of Infrastructure Engineers, Cloud Engineers, Network Engineers, Storage Specialists, Backup &amp; Disaster Recovery Consultants, ITSM Consultants, and Infrastructure Architects.<br>The role oversees the planning, assessment, consulting, architecture, implementation, and delivery of enterprise infrastructure solutions across customer environments. This includes Private Cloud, Hybrid Cloud, Virtualization, Hyper-Converged Infrastructure, Data Center Modernization, Backup &amp; Disaster Recovery, Storage Infrastructure, Network Infrastructure, IT Service Management (ITSM), and Infrastructure Automation solutions.<br>The Associate Manager acts as both a business and technical leader, ensuring the successful delivery of projects, customer satisfaction, team development, innovation, governance, and financial performance while supporting Vodafone Business growth objectives</p><br><br><br><b>Job Profile</b> <br><p><strong>Infrastructure services practice leadership</strong></p><br> <ul> <li>Lead and manage the Infrastructure Solutions &amp; Services practice.</li> <li>Establish delivery standards, methodologies, and best practices.</li> <li>Define infrastructure service offerings and delivery frameworks.</li> <li>Drive capability development and technical excellence across the team.</li> <li>Build and maintain infrastructure solution reference architectures.</li> <li>Develop service delivery models aligned with customer requirements.</li> <li>Support strategic growth and expansion of infrastructure services.</li> </ul> <p><strong>Solution Design &amp; Consulting Leadership</strong></p><br> <ul> <li>Oversee infrastructure assessments, consulting engagements, and solution architecture activities.</li> <li>Review and approve infrastructure designs and implementation approaches.</li> <li>Ensure solutions align with customer business objectives and technical requirements.</li> <li>Provide executive-level consulting and advisory services.</li> <li>Lead customer workshops, infrastructure assessments, and roadmap development initiatives.</li> <li>Ensure infrastructure solutions comply with enterprise architecture principles and operational requirements.<br><strong>Project Management:</strong></li> </ul> <ul> <li>Ensure successful delivery of infrastructure projects and programs.</li> <li>Govern project quality, timelines, and scope.</li> <li>Monitor project resource utilization.</li> <li>Review delivery risks and mitigation plans.</li> <li>Support large-scale and strategic customer engagements.</li> <li>Ensure projects meet agreed SLAs and KPIs.<br><strong>Stakeholder Management:</strong></li> </ul> <ul> <li>Serve as the senior escalation point for infrastructure engagements.</li> <li>Build trusted advisor relationships with customers.</li> <li>Collaborate with sales, presales, product teams, and partner organizations.</li> <li>Participate in executive steering committees and governance forums.</li> <li>Support bid responses, proposals, and customer presentations.<br><strong>Risk Management</strong></li> <li>Identify technical, operational, financial, and delivery risks.</li> <li>Develop mitigation strategies and contingency plans.</li> <li>Ensure infrastructure resilience and service continuity.</li> <li>Oversee major incident management and root cause analysis.</li> <li>Support disaster recovery and business continuity programs.<br><strong>Compliance &amp; Auditing</strong></li> <li>Ensure infrastructure services comply with regulatory requirements.<br>Ensure alignment with:<br>-ISO 27001<br>-ISO 20000<br>-NIST Framework<br>-ITIL Best Practices<br>-Business Continuity Standards<br>-Data Protection Regulations</li> <li>Support internal and external audits.</li> <li>Ensure governance and quality standards are maintained.</li> </ul><br><br><b>Competencies and Qualifications</b> <br><p><strong>Core competencies, knowledge and experience:</strong></p><br> <ul> <li>10 years of experience in infrastructure technologies and enterprise IT environments.</li> <li>Minimum 5 years of experience managing technical delivery teams.</li> <li>Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field.</li> <li>Proven experience delivering large-scale infrastructure transformation programs.</li> <li>Strong consulting and customer engagement experience.</li> <li>Experience managing multi-disciplinary technical teams.</li> <li>Strong financial and commercial awareness.</li> <li>Strong communication, presentation, and negotiation skills.</li> <li>Experience working in enterprise and service provider environments.</li> <li>Excellent command of English.<br><strong>Must have technical / professional qualifications: </strong></li> <li>Strong Knowledge and Experience with a mix of the following vendors and technologies</li> <li>Virtualization and Cloud Technologies (VMware, Nutanix, Open Stack, Azure, AWS, Red Hat OpenShift)<br>o Storage Technologies (Dell, NetApp, HPE)<br>o Backup and Disaster Recovery (Veeam, Commvault)&nbsp;<br>o Network Infrastructure (Cisco, Forti, SD-WAN, Network Monitoring)<br>o ITSM Solutions.<br>o Azure, AWS knowledge is a plus.<br>o ITIL Knowledge.</li> </ul><br><br><b>Not a perfect fit?</b> <br><p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p><br><br><br><b>Who we are</b> <br><p>We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p><br> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p><br> <p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.</p><br> <p>Together we can.</p><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong><span>ABOUT YASSIR</span></strong></p><br> <br> <p>Yassir is the leading super app in the Maghreb region, set to change the way daily services are provided. It currently operates across Algeria, Morocco, Tunisia, South Africa and Senegal. It is backed by ~$200M in funding from VCs across Silicon Valley, Europe and other parts of the world.</p><br> <p>We offer on-demand services such as ride-hailing and last-mile delivery. Building on this infrastructure, we are now introducing financial services to help our users pay, save and borrow digitally — helping usher the continent into a digital economy era. We’re not just about serving people; we’re about creating a marketplace that brings people what they need while infusing social values.</p><br> <br><br><p><b>ABOUT THE ROLE</b></p><br><p>We are looking for a Technical Product Manager to join our Core Payments squad, working alongside our Senior PM to build and scale the engine that moves money across the Yassir platform. This is a hands-on, technical role at the heart of our financial infrastructure.</p><br> <p>Core Payments owns the systems every transaction depends on: the payment orchestration flow, the switch and PSP integrations, and reconciliation and settlement. Every payment on the platform — wallet-to-wallet, card, bill payment, interbank transfer — passes through the sequence of compliance, limit, balance, and ledger checks that this squad is responsible for. Correctness, resilience, and traceability are non-negotiable.</p><br> <p><strong>You will translate complex payment and ledger requirements into clear specs, work shoulder-to-shoulder with engineers on the design of transaction flows, and own the edge cases — retries, failures, reversals, and reconciliation — that make the difference between a payment system that works and one that loses money.</strong></p><br> <br><br><p><b>WHAT YOU'LL WORK ON</b></p><br><p><span>A flavour of the problems this squad solves day to day:</span></p><br> <ul> <li>Payment orchestration — the ordered sequence of checks (channel policy, entitlement, limits, balance, fees, sanctions, fraud, ledger post) that every transaction runs through before money moves.</li> <li>Transaction routing across paths: internal wallet-to-wallet ledger posts, interbank transfers via the national switch, card payments via the scheme, and biller / bill-payment flows.</li> <li>Failure handling and money safety — idempotent retries, suspense accounts, and preventing “ghost” payments where an external party is paid but the customer is never debited (or vice versa).</li> <li>Switch and PSP integration — working with engineers on card authorisation flows, PSP failover, and the messaging between Yassir and external payment networks.</li> <li>Reconciliation and settlement — making sure Yassir’s ledger matches the external world (billers, banks, schemes) and that breaks are surfaced and resolved.</li> <li>Resilience — defining fallback behaviour when a downstream service is slow or down, so the payment path degrades safely instead of failing entirely.</li> </ul><br><br><p><b>Responsibilities</b></p><br><ul> <li><ul> <li>Own a defined area of the Core Payments roadmap, working closely with the Senior PM and engineering leads on your squad.</li> <li>Write clear, thorough technical specifications — API contracts, transaction flows, state transitions, error codes, and acceptance criteria — that engineers can build from without ambiguity.</li> <li>Reason rigorously about edge cases: what happens on a timeout, a retry, a partial failure, a crash mid-transaction — and specify the correct behaviour for each.</li> <li>Collaborate daily with engineers on system design; understand the tradeoffs well enough to challenge and be challenged, not just relay requirements.</li> <li>Coordinate with adjacent squads — Compliance, Core Banking, and the channel teams — whose systems connect into the payment flow.</li> <li>Partner with operations and finance on reconciliation, settlement, and how payment issues are detected and resolved in production.</li> <li>Use data to monitor payment success rates, latency, and failure modes, and to prioritise what to fix or build next.</li> <li>Facilitate agile ceremonies and keep your squad delivering to roadmap and quality goals.</li> </ul><br></li></ul><br><p><b>REQUIREMENTS</b></p><br><ul> <li><ul> <li>3–5 years of product management experience, with meaningful time on technical or infrastructure products (payments, fintech, ledger, banking, or a comparable backend / platform domain).</li> <li>Genuine technical depth: comfortable with APIs, data models, and system design discussions; able to read a spec, follow a transaction through multiple systems, and spot the gaps.</li> <li>Strong grasp of how payments or financial transactions work end-to-end — authorisation, settlement, reconciliation, and the failure modes in between (or the ability to demonstrate you can learn this fast, backed by adjacent experience).</li> <li>A track record of writing high-quality technical specs and working closely with engineering teams to ship reliable systems.</li> <li>Precision and rigour — you care about correctness, edge cases, and getting the details right, because in payments the details are the product.</li> <li>Ability to work with ambiguity and build in a fast-moving, from-scratch environment.</li> <li>Knowledge of modern development practices like agile and scrum.</li> <li>Excellent written and verbal communication, with the ability to make complex technical topics clear to non-technical stakeholders.</li> <li>Based in Cairo, Egypt (required).</li> <li>Fluent English and Arabic; French is an advantage.</li> </ul><br></li></ul><br><p><b>NICE TO HAVE</b></p><br><ul> <li><ul> <li>Direct experience with payment systems: card schemes (ISO 8583), interbank messaging (ISO 20022), switches, PSPs, or gateway integrations.</li> <li>Understanding of double-entry ledgers, suspense accounts, and reconciliation.</li> <li>Experience with idempotency, distributed-system failure handling, or transaction integrity patterns.</li> <li>Exposure to compliance-adjacent product work — limits, sanctions screening, AML, or fraud.</li> <li>A technical, engineering, or consulting background before product.</li> </ul></li></ul><p><span>At Yassir, we believe in the power of diversity and the importance of an inclusive culture. If you’re ready to bring your unique perspective and experiences to the table, we’re excited to listen. Don’t just apply for a job — come and be a part of our journey. Let’s create a better tomorrow together.</span></p><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>The Microsoft 365 Endpoint &amp; Identity Consultant is responsible for the end-to-end implementation, configuration, and deployment of the identity and endpoint security foundation across the Microsoft 365 ecosystem.<br> You will own the delivery of Microsoft Entra ID, Microsoft Intune, Microsoft Defender for Endpoint, Conditional Access, and Windows Autopilot solutions, ensuring secure, compliant, and well-governed Zero Trust environments for enterprise and public-sector clients.<br> This is a hands-on consulting and engineering role focused on delivering production-ready identity and endpoint management solutions, translating security and business requirements into secure Microsoft 365 configurations, and ensuring successful deployment, operational readiness, and knowledge transfer.<br> Responsibilities: Microsoft 365 Identity &amp; Endpoint Implementation Solution Design &amp; Deployment: Design, configure, and deploy Microsoft Entra ID, Microsoft Intune, Microsoft Defender for Endpoint, Conditional Access, and Windows Autopilot solutions based on client security and business requirements.<br> Identity &amp; Access: Configure Conditional Access, Multi-Factor Authentication (MFA), passwordless authentication, Privileged Identity Management (PIM), Identity Governance, Entitlement Management, Self-Service Password Reset (SSPR), and B2B access.<br> Endpoint Management: Deploy and manage Microsoft Intune device enrollment, compliance policies, configuration profiles, mobile application management (MAM), Windows Autopilot, Windows 365, and Azure Virtual Desktop (where applicable).<br> Endpoint Protection: Deploy Microsoft Defender for Endpoint, configure attack surface reduction policies, endpoint detection and response (EDR), device risk management, and integrate security signals with Conditional Access.<br> Zero Trust &amp; Security Implementation Zero Trust Architecture: Implement Zero Trust principles by integrating identity, device compliance, and access controls to enforce least-privilege access.<br> Identity Governance: Configure Privileged Identity Management (PIM), access reviews, entitlement management, and identity lifecycle governance.<br> Conditional Access: Implement risk-based access policies using user, device, and sign-in risk signals to strengthen enterprise security.<br> Endpoint Security: Configure device compliance, application protection, endpoint hardening, and security baselines across Windows, macOS, iOS, and Android devices.<br> Deployment Ownership &amp; Delivery Excellence End-to-End Delivery: Own the complete deployment lifecycle from discovery workshops and security assessments through implementation, pilot deployments, production rollout, and operational handover.<br> Configuration Baselines: Develop reusable secure configuration baselines, deployment templates, PowerShell automation scripts, and operational runbooks.<br> Documentation: Produce technical design documents, secure configuration guides, implementation documentation, operational runbooks, and knowledge transfer materials.<br> Client Advisory: Act as a trusted advisor by translating client security objectives into Microsoft 365 Zero Trust solutions and recommending best practices.<br> Stakeholder Collaboration Collaborate closely with Collaboration &amp; Content, Data Security &amp; Compliance, Copilot &amp; AI, and Cybersecurity / Managed SOC teams to deliver integrated Microsoft 365 security solutions.<br> Conduct discovery workshops, security assessments, design reviews, and deployment planning sessions with client stakeholders.<br> Support operational readiness by ensuring deployed solutions align with enterprise governance, compliance, and security standards.<br> Our Culture &amp; Code of Conduct: At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity.<br> We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence.<br> All employees are expected to uphold our Code of Conduct, which serves as a guiding framework for responsible behavior across everything we do — from how we work with each other to how we engage with clients and partners globally.<br> Hands-on experience with Microsoft Entra ID, Microsoft Intune, Microsoft Defender for Endpoint, Conditional Access, Windows Autopilot, Windows 365, and Azure Virtual Desktop.<br> Strong understanding of Microsoft 365 identity architecture, endpoint management, and Zero Trust security principles.<br> Expertise implementing Conditional Access, Multi-Factor Authentication (MFA), passwordless authentication, Privileged Identity Management (PIM), Identity Governance, Entitlement Management, and Self-Service Password Reset (SSPR).<br> Experience designing and implementing least-privilege access models and risk-based authentication.<br> Experience deploying Microsoft Intune device management, compliance policies, configuration profiles, application protection (MAM), and Windows Autopilot.<br> Experience implementing Microsoft Defender for Endpoint, endpoint detection and response (EDR), attack surface reduction, and device risk management.<br> Strong understanding of Zero Trust architecture, device compliance, identity protection, and risk-based access control.<br> Working knowledge of MENA regulatory and data residency requirements affecting Microsoft 365 deployments, including SAMA CSF, NCA ECC, SDAIA, and UAE/Saudi PDPL.<br> Experience with PowerShell scripting and automation for Microsoft 365 administration, deployment, and configuration management.<br> Strong requirements gathering, solution design, client workshop facilitation, and technical documentation skills.<br> Ability to translate business security objectives into scalable Microsoft 365 identity and endpoint solutions.<br> Produce clear solution designs, secure configuration documentation, deployment guides, operational runbooks, and knowledge transfer documentation.<br> 5+ years of hands-on experience deploying and configuring Microsoft identity and endpoint technologies within consulting, professional services, systems integration, or managed security environments.<br> Bachelor's degree in Computer Science, Information Technology, Cybersecurity, Engineering, or a related field (or equivalent practical experience).<br> Certifications (Preferred) : Microsoft Certified: Endpoint Administrator Associate (MD-102), Microsoft Certified: Identity and Access Administrator Associate (SC-300) , Microsoft Certified: Security, Compliance, and Identity Fundamentals (SC-900) Additional Microsoft Security certifications are advantageous.<br> Must be fluent in English.<br> Working proficiency in Arabic is highly desirable.<br> Location: MENA region with flexibility to support client engagements across Saudi Arabia, UAE, Kuwait, Bahrain, Jordan, Iraq, Egypt, and Sudan.<br> Engagement: Full-time, responsible for the end-to-end delivery of Microsoft 365 identity, endpoint management, and Zero Trust solutions across enterprise and public sector clients.<br></span> </div>

Acronis is a global leader in cyber protection, delivering AI-powered protection for productive MSPs in a single, natively integrated platform that unifies operations management, cybersecurity, and data protection. Driven by our mission to protect, manage and automate every workload, we’ve built the industry’s only all-in-one solution.<br><br>In this role you will be a Single Point of Contact for Acronis partners and end customers, driving and advocating initiatives that deliver higher stability, better partner/customer satisfaction, all while driving Monthly Recurring Revenue goals. The role requires ability for occasionally travel, including internationally.<br><br>What You'll Do<br><br>Develop responses to RFIs and RFPs, technical & commercial proposals to prospective customers’ requirements. Develop PSA and SOW in collaboration with Sales and Legal teams. Develop project plan in scope of implementation, consulting and integration projects with end customers, manage project work. Work with Datacenter Operations, R&D, Support, and other departments to clear technical roadblocks customer faces at implementation and post implementation stages. Build and maintain current functional and technical knowledge of the entire Acronis product line, provide consultations to customer engaging experts from other Acronis teams as required. Review customer’s implementation and integration plans and make recommendations in line with best practices. Present new product functionality, engage customer in evaluation of new product releases. Keep track of customer run rates, develop remediation plan in case of negative dynamics. Work with R&D, Datacenter Operations, Support, Product, and other departments prioritizing and keeping track of customer’s incidents and feature requests. Update customer on regular basis about progress of work on support cases, incidents, and features request. Manage process escalations, develop Acronis internal and customer facing executive summaries, develop root cause analysis reports. Provide feedback to Acronis Product Management teams based on customer requirements. Conduct quarterly review meeting providing update on run rates, key projects, and planned activities for the next period. Manage internal organization development projects, ensure consistent execution and reporting.<br><br>Who We’re Looking For<br><br>3+ years in Project Manager or Technical Account Manager role in a software or systems integration company.3+ years of technical hands-on experience in the following areas : Saa S, Iaa S, storages, hypervisors, backup, disaster recovery, Rest APIIP network design/administration DC/infrastructure design/operations, DBs administration Server administration Dashboards/reports Python scripting (advantage) Excellent communications, interpersonal, and presentation skills. Excellent business analysis, project, risk, and relationship management skills. Ability to interact and communicate with multiple stakeholders, including C-level. Fluent written and spoken French and English. Please submit your resume and application in English<br><br>Who We Are<br><br>A Swiss company founded in Singapore in 2003, Acronis offers over twenty years of innovation with 15 offices worldwide and employees in 50+ countries. Acronis Cyber Protect is available in 26 languages in 150 countries and is used by over 21,000 service providers to protect more than 750,000 businesses.<br><br>Our corporate culture centers on innovation, accountability, and impact. We encourage our people to think boldly, challenge conventional approaches, and take ownership of outcomes. As a member of our global “A-Team,” you’ll operate in a high-growth, fast-paced environment where resilience, adaptability, and a commitment to continuous improvement drive success.<br><br>OUR INTERVIEW PRACTICES<br><br>To ensure a fair and genuine hiring process, candidates are expected to participate in interviews without the use of AI tools, automated prompts, or third-party assistance. Interviews are designed to assess individual skills, experience, and communication style, and we value authentic, real-time interaction.<br><br>Use of AI or external assistance during live interviews may result in disqualification. For roles where AI skills are being evaluated, permitted use of AI tools will be clearly communicated in advance. Candidates may be asked to disable virtual backgrounds or participate in in-person interviews. All employment offers are contingent upon successful completion of applicable criminal, education and identity background checks<br><br>Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.

<p>The goal of this job function is to provide reliable support and effective coordination to ensure the successful development and implementation of projects, especially GTEX Egypt which is one of the five country projects implemented under GTEX/MENATEX programme. Work Location Cairo, Egypt Expected duration One year, with possibility of extension Duties and Responsibilities BACKGROUND: This position is located in the International Trade Centre s Section on Sector and Enterprise Competitiveness within the Division of Enterprise Competitiveness and Institutions The Sector and Enterprise Competitiveness (SEC) Section helps developing country micro-small medium size enterprises (MSMEs) to address the challenges around sustainable value-chain development, catalysing sector-wide transformation, and improving market linkages including using new digital channels. The Fibres, Textiles and Clothing (FTC) unit improves the international competitiveness of the fibres, textiles and clothing as well as leather sector in developing countries. Working along the value chain, special emphasis is given on how the sector can improve its competitiveness, while addressing important development aspects such as women s empowerment, youth employment and contributing to reducing climate change. FTC emphasizes the business case for addressing these overarching challenges while helping companies as well as the T&amp;C sector in selected countries to meet ever increasing market requirements. The unit builds capacity of SMEs to take over additional functions along the value chain at production, pre- and post-production stages. In addition to the work with SMEs directly, the programme supports the institutional ecosystem around the sector to improve support services creating a holistic approach to the sector. As part of this approach, the FTC unit puts special emphasis on south-south cooperation as an effective tool to improve performance, link stakeholders across the value chain and to tap into new markets. After having suffered disproportionally from the disruptions of Covid-19, SMEs in the sector are in the process of restarting their businesses and re-entering markets. At the same time, they are being pushed to show they are producing in a responsible and sustainable way in response to increasing market pressure and mandatory due diligence and eco-design requirements being put in place by markets such as the EU, Switzerland and the United States. The EU Strategy for sustainable &amp; circular textiles and about 16 regulations in the making by the EU will affect the T&amp;C sector, both in Europe and those that would like to sell in Europe. The market will, thus, impose new challenges to developing country textile and clothing manufacturers that need to be addressed. FTC flagship programme is Global Textile and Clothing (GTEX) that enhances the export competitiveness of the T&amp;C in selected countries. Phase II of the GTEX/MENATEX programme helps the four MENA countries of Egypt, Jordan, Morocco and Tunisia as well as Sri Lanka to stay on top of emerging market requirements for the textiles and clothing (T&amp;C) sector by moving towards greener practices and being able to adhere to strict forthcoming EU regulations for T&amp;C products sold in Europe. Being a key sector for exports and employment in all five countries, the project will ensure that employment is retained, and new higher value-added decent jobs are being created through the exports of quality, socially and environmentally conscious products. The project will also contribute to the required systemic change of the T&amp;C industry towards more environmental sustainability, circularity and digitalization RESPONSIBILITIES: Under the direct supervision of the Associate Programme Officer, Fibres, Textiles and Clothing (FTC) and the general supervision of the Programme Manager (FTC), the Associate Programme Advisor will be responsible for the following duties: Works with key clients to facilitate the development, implementation and evaluation of assigned programmes/projects activities.; monitors and analyzes specific aspects of programme/project development and implementation; reviews relevant documents and reports; identifies problems and issues to be addressed and recommends corrective actions; liaises with relevant parties; identifies and tracks follow-up actions. Carries out basic research on selected aspects of programmes, operations and other activities, etc., to include collecting, analyzing and presenting statistical data and other information gathered from diverse sources. Provides substantive support for policy coordination and evaluation functions, including the review and analysis of emerging issues and trends, participation in evaluations or research activities and studies. Assists in performing consulting assignments, in collaboration with the client, by planning facilitating workshops, through other interactive sessions and assisting in developing the action plan the client will use to manage the change. Participates in survey initiatives; assists with design of data collection tools; issues data collection tools, reviews, analyzes and interprets responses, identifies problems/issues and prepares preliminary conclusions. Contributes to the preparation of various written outputs, e.g. draft background papers, analytical notes, sections of reports and studies, inputs to publications, etc. Provides administrative and substantive support to consultative and other meetings, conferences, etc., to include proposing agenda topics, identifying and proposed participants, preparation of background documents and presentations, handling logistics, etc. Undertakes outreach activities; participates in the development of training workshops, seminars, etc.; participates in and makes presentations on assigned topics/activities. Participates in field missions, including provision of substantive and administrative support, data collection, etc. Contributes to developing communication tools and marketing materials for outreach purposes at country project level (flyers, case studies, newsletters, presentations, web success stories, etc.) and provides inputs to communication tools developed at programme level; Performs other duties as required. NOTE The selected candidate must be available for duty travel for short periods. Copyright : The personnel has to ensure that s/he has obtained the necessary permissions with regard to intellectual property rights required to perform his/her services under this consultancy contract and for the subsequent dissemination by ITC in any form. Documentary proof is to be submitted to ITC. Should any license fee be due for the use of copyrighted materials of third parties, the Consultant shall request the prior written permission from ITC. S/he has further to ensure to obtain accreditation to event(s), if required.</p><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications/special skills</h2> <p>EDUCATION: An advanced university degree (master s or equivalent) in business administration, management, economics or a related field. A first-level university degree in the above subjects in combination with an additional two years of qualifying experience may be accepted in lieu of the advanced university degree.</p> <p>EXPERIENCE: A minimum of two (2) years of progressively responsible experience in project/programme management, administration or area related to international trade. Experience in projects in the fibre, textiles and clothing or manufacturing sector desirable. Experience with or supporting enterprises and business support organizations in developing countries to benefit from international trade desirable.</p> <p>COMPETENCIES:<br>Professionalism: Knowledge of trade policy aspects important to FTC trade (e.g. rules of origin requirements in trade agreements). Knowledge on circularity and traceability solutions for the T&amp;C or leather sector. Knowledge and understanding of theories, concepts and approaches relevant to particular sector, functional area or other specialized field. Ability to identify issues, analyze and participate in the resolution of issues/problems. Ability to assist with data collection using various methods. Conceptual analytical and evaluative skills to conduct independent research and analysis, including familiarity with and experience in the use of various research sources, including electronic sources on the internet, intranet and other databases. Ability to apply judgment in the context of assignments given, plan own work and manage conflicting priorities. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.<br>Planning &amp; Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.<br>Creativity: Actively seeks to improve programmes or services; offers new and different options to solve problems or meet client needs; promotes and persuades others to consider new ideas; takes calculated risks on new and unusual ideas; thinks outside the box ; takes an interest in new ideas and new ways of doing things; is not bound by current thinking or traditional approaches.<br>Teamwork: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.</p> <p>Languages Fluency in English and Arabic is required. Knowledge of French is desirable.</p> <p>Additional Information This contract will be administered on behalf of ITC by UNOPS. This vacancy is open for locally residing Egypt nationals. Applicants must be authorized to work in the duty station where the position is located. Eligible applicants selected from outside the duty station are responsible for any expenses in connection with their relocation to the duty station.</p>

Join Us<br><br>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.<br><br>Role Purpose<br><br>The CVM Manager is a strategic commercial product owner responsible for defining, building, and optimizing the core digital platforms and enablers that drive automated, real-time, and personalized Customer Value Management strategies. The purpose is to build a scalable, AI-driven CVM platforms/enablers that maximize Customer Lifetime Value (CLV) and ARPU with speed, precision, and efficiency across all digital and assisted channels.<br><br>Lead a team to deliver across Commercial Strategy and Customer Value Management (CVM) responsibilities. Set the Strategy and oversee the daily operation and commercial KPIs while owning relationship with stakeholders both internally to the CBU (Segment team, Insights team, Digital, etc.) and externally (such as Decision Support, Customer Care and Technology). Ensure team activities are running efficiently and effectively and thoroughly while making Commercial sense for Vodafone Egypt's strategic objectives and profitability.<br><br>Key Responsibilities<br><br>BTL management & Targeting optimization:<br><br>Effectively communicate all marketing messages to the base whilst ensuring the most efficient and relevant communication to the customer (i.e. defining cohorts of customers to target in marketing messages and designing communication with these customers) Discover relevant aspects of consumer behavior and implement base management strategies through design & execution of all one-to-one personalized offers and subsequent campaigns across multiple channels to deliver the best commercial return Effectively manage contact strategy per targeted customer to increase channel engagement and maintain superior customer experience . Growth & Lifecycle management:Create a customer lifecycle roadmap to ensure that the maximum value is derived from customers, from acquisition through to retention Deliver the P&L targets for CVM, as defined in the fiscal year budget Develop New initiatives/tactics to ensure revenues growth and base Activity Support all ATL Moves with CVM tactics to ensure competitive advantage<br><br> CVM Platform Strategy & Roadmap (Product Ownership) Define the CVM platforms Roadmap: Act as the product owner for key growth/CVM platforms (e.g., Mobile products, fixed and financial services propositions). Define the 3-5 year strategy for CVM platforms evolution Capability Scoping & Business Requirements: Translate commercial CVM & growth strategies needed for scaling CVM propositions adoption into clear, documented technical requirements, user stories, and acceptance criteria for IT and vendor teams CVM Enabler Implementation & Governance Real-Time Engagement: Lead the implementation and optimization of real-time CVM enablers to ensure offers can be triggered instantly based on customer actions (e.g., recharge, app login, data depletion) Omnichannel Integration: Ensure seamless integration of all communication channels (My Vodafone App, Website, SMS, Push Notifications, Contact Center/IVR) into a unified CVM platform for consistent cross-channel customer journeys Data & AI Integration: Collaborate with Data Science and BI teams to integrate Machine Learning (ML) models (e.g., Churn Prediction, Next Best Action) directly into the decisioning engine, transforming insights into automated action System Performance & Uptime: Oversee the operational stability, performance, and scalability of CVM platforms, ensuring high availability to support millions of daily customer interactions<br><br><br>Core Competencies <br><br>Commercially driven, able to rationalise strategies into deliverable, operational business plans Strong ability to lead the full product lifecycle from discovery and development to deployment and optimization Deep Mar Tech Knowledge: Familiarity with the ecosystem of Marketing Automation, Real-Time Decisioning, and Customer Data Platforms Strategic & Commercial Acumen: Ability to link technical platform requirements directly to business value (ARPU, CLV) and commercial priorities Stakeholder Management: Exceptional skill in managing complex relationships with both technical teams (IT, Architecture) and commercial/business teams (Marketing, CVM) Excellent Analytical Skills Excellent problem solving skills with demonstrable ability to manage ambiguity and simplify complex situations Strong communication and influencing skills, able to build cross functional partnerships (Stakeholder management within CBU team and broader organization) Comfortable working in a supercharged environment, taking initiative and managing multiple projects at once<br><br><br> Must have technical / professional qualifications: <br><br>B. Sc of business admiration/Economics/Engineering<br><br>Minimum 6+ years of experience in Telecommunications, Digital Transformation, or a similar high-volume, data-driven industry At least 3+ years of experience in a Product Management, Growth ,Mar Tech, or Digital Capabilities role focusing on building/implementing large-scale marketing platforms Excellent Knowledge of telecom industry MBA is a plus<br><br><br>Who We Are<br><br>We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.<br><br>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.<br><br>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.<br><br>Together we can.

<p>The International Federation of Red Cross and Red Crescent Societies (IFRC) is the world s largest humanitarian network, with 191 member National Red Cross and Red Crescent Societies. IFRC uses the Triple R response, resilience and respect to deliver on Strategy 2030. IFRC responds to disasters and crises, ensuring timely, coordinated and locally led humanitarian action. IFRC supports its members in building community resilience in the areas of climate and environment, health and wellbeing, and migration and displacement. IFRC promotes respect for our fundamental principles of humanity, impartiality, neutrality, independence, voluntary service, unity, and universality, including in our work on values, power and inclusion. The IFRC focuses throughout on our core mandate our raison d tre of strategic and operational coordination, humanitarian diplomacy, National Society development, and accountability. IFRC is led by its Secretary General and has its Headquarters in Geneva and five regional offices in Africa (Nairobi); the Americas (Panama); Asia Pacific (Kuala Lumpur); Europe (Budapest); and MENA (Beirut) as well as representation offices, service centres and delegations across the globe. IFRC is led by its Secretary General, and has its Headquarters in Geneva, Switzerland. IFRC has five regional offices in Africa, Asia Pacific, Middle East and North Africa, Europe, and the Americas. IFRC also has country cluster delegations and country delegations throughout the world. Together, the Geneva Headquarters and the field structure (regional, cluster and country) comprise the IFRC Secretariat. IFRC has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the Red Cross and Red Crescent Movement, including sexual exploitation and abuse, sexual harassment and other forms of harassment, abuse of authority, discrimination, and lack of integrity (including but not limited to financial misconduct). IFRC also adheres to strict child safeguarding principles.</p><p>In virtually all countries, people increasingly rely on and expect a diverse range of digital services (e.g., through their mobile devices) to interact with local government, companies, and community organizations and services. This disruption is already happening to humanitarian assistance. Yet, the Digital Divide remains a persistent and significant challenge at both national and local levels. The need for a successful and large-scale digital transformation is urgent. And Digitally Transforming the IFRC and its 191 members is a complex process which requires collaborative action and support across the membership. Therefore, the IFRC recently developed a Digital Transformation Strategy which was approved by the IFRC Governing Board in May 2021. The Digital Transformation Department (DTD) has full leadership responsibility for the implementation of the digital transformation strategy and the positive impact it will have on the 191 National Society members of the IFRC. The DTD provides strategic leadership and guides the IFRC Secretariat as well as the members network to adapt and innovate humanitarian services, drawing on digital services, data-enabled decision-making, and other opportunities for digital transformation in support of the IFRC s Strategy 2030. In addition, the DTD is responsible for the development and implementation of business transformation, information technology and digitalization services throughout the IFRC Secretariat, thereby supporting the same transformation in 191 NSs, setting the vision, and drawing stakeholders together on this digital journey. The incumbent reports into the AI and Data management unit ( AI &amp; Data unit ), that is accountable to the Director of the DTD. The other units and teams reporting to the DT Director include the Enterprise Architecture, Strategy &amp; Planning unit, the Digital development and management unit, the Infrastructure &amp; Security Team and the Global Service Desk and Endpoint Management team. Under the leadership of the Director, these units and teams serve as members of the global DTD management team, along with the CISO and Regional DT managers. The AI &amp; Data unit is responsible to deliver greater value from IFRC s data, and ensures the development and implementation of IFRCs data and AI governance and strategy, in close collaboration with the IFRC s Data Protection Office and through indirect management of data professionals in other departments. The unit oversees all data operations, data product lifecycles and manages the organisation s data platform, as well as the coordination and support to AI initiatives. The Senior Full Stack Developer will also interact extensively with internal and external AI and data experts, private sector, academia, external suppliers, vendors and consultants who are sourced to deliver data-related activities. The Senior Full Stack Developer will be primarily responsible for the management and development of end-to-end data projects, from clarifying requirements with business requestors, to schema preparation, data modelling, data engineering, report development in PowerBI and facilitation of User Testing pipelines, to support IFRC s operations in multiple sectors (e.g. Finance, Logistics, Human Resources mobilization, Project management and others). The position holder will operate on IFRC s Data Platform, based on Microsoft Fabric and Synapse using Data Vault and Dimensional modeling techniques for consumption in Power BI. He/she will lead a small (two to three) team of full stack developers, ensuring overall coordination, alignment in approach, management of priorities, improvements in data operations, and continuous learning and mentoring. The role will collaborate and coordinate work with multiple cross-functional teams at a global level, on a variety of projects that support the internal and external-facing activities of the Red Cross and Red Crescent movement.</p><p><strong>Data analytics and reporting:</strong></p><ul><li>Analyze and understand business process and data models, business logics, modelling logics, and ways to identify missing data</li><li>Liaise with business contacts or business analysts to understand their needs, and translate these into specifications of requirements</li><li>Identify data requirements and data elements and ingest them in the data platform if missing</li><li>Design and implement complex dashboards and reports in Power BI to provide actionable information</li><li>Follow through on UAT identified issues and their resolution</li><li>Publish data and reports to production</li><li>Maintain dashboards and reports over time</li></ul><p><br></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Job Purpose<br></span></p><br> <p><span>As an Application Security Engineer at Luciq, you will help shape and build our application security program alongside the wider team. This is a hands-on, high-ownership role where you will work closely with product and development teams across the full software development lifecycle — reviewing designs before code is written, identifying risks as features take shape, and ensuring security is embedded into how we build and ship software, not bolted on after the fact. Our stack runs on Ruby on Rails, Go, and Python, deployed on AWS with Terraform managing infrastructure as code and Jenkins powering CI/CD. You will read and review code in these languages — not just rely on scanner output — and work with AWS security services (SecurityHub, Inspector, GuardDuty, CloudTrail, CloudFront) to provide visibility and protection across our infrastructure. The role spans web applications, APIs, our mobile SDK (iOS and Android), cloud, and CI/CD — partnering with engineers, PMs, Platform, and the Security team to make the secure path the default path. This role can be filled at mid-level with a clear growth path to senior-level as you grow into shaping our application security program, or at senior-level if you're already operating at that scope.</span></p><br> <p><span>You will join a lean Security team, which entails stepping beyond core AppSec for incident triage, addressing customer security questionnaires, or supporting cross-functional cloud and compliance reviews. We value this variety as a core facet of the role; if you are seeking hyper-specialized work restricted strictly to application security, this may not be the right fit.</span></p><br> <p><span>Job Responsibilities</span></p><br> <ul> <li><span>Secure Design &amp; Code Review</span></li> </ul> <ul> <li> <ul> <li><span>Run and lead threat modeling sessions with product and engineering teams during feature design. This is a hands-on role with expectations to deliver fixes in the product as needed while enabling other engineers.</span></li> <li><span>Conduct security code reviews and architecture reviews across web applications, APIs, and services in Ruby, Go, and Python</span></li> <li><span>Leverage AI and make sure that we enable engineers to adhere to security acceptance criteria. Provide guidance to engineers on secure design as we iterate and build the product.</span></li> </ul> </li> </ul> <ul> <li><span>Vulnerability Management</span></li> </ul> <ul> <li> <ul> <li><span>Validate, triage, and drive remediation of vulnerabilities — partner with engineering teams across the full lifecycle from discovery through SLA support</span></li> <li><span>Coordinate with engineering teams on fix verification and root-cause prevention</span></li> </ul> </li> </ul> <ul> <li><span>Security Automation in CI/CD</span></li> </ul> <ul> <li> <ul> <li><span>Build and maintain automated security testing in CI/CD — SAST, SCA, secret scanning</span></li> <li><span>Tune tooling for signal over noise; integrate findings into developer workflows</span></li> <li><span>Operate secret-scanning and leaked-credential response workflows</span></li> </ul> </li> </ul> <ul> <li><span>Cloud &amp; Infrastructure Security</span></li> </ul> <ul> <li> <ul> <li><span>Support cloud security reviews — IAM policies, network segmentation, container/Kubernetes configurations, and Terraform policy-as-code</span></li> <li><span>Work with AWS security services (SecurityHub, Inspector, GuardDuty, CloudTrail, CloudFront) to maintain visibility and detection across our infrastructure</span></li> </ul> </li> </ul> <ul> <li><span>Supply Chain &amp; Build Security</span></li> </ul> <ul> <li> <ul> <li><span>Own dependency risk via SCA, lockfiles, and pinning</span></li> <li><span>Drive CI/CD pipeline hardening — build runners, OIDC-to-cloud, artifact signing, SBOM standards</span></li> </ul> </li> </ul> <ul> <li><span>Cross-functional Security Enablement</span></li> </ul> <ul> <li> <ul> <li><span>Develop secure coding guidelines and reusable patterns that make the secure path the default</span></li> <li><span>Drive S-SDLC adoption across engineering teams</span></li> <li><span>Review security posture of our mobile SDK across iOS and Android — data handling, transport security, local storage, IPC, encryption, third-party dependency risk, and SDK consumer-facing security defaults</span></li> <li><span>Assess security risks in AI/LLM integrations — prompt injection, insecure output handling, trust boundaries in agentic architectures</span></li> <li><span>Support compliance initiatives (SOC 2, ISO 27001) — translate control requirements into engineering practices and assist with audit evidence collection</span></li> <li><span>Use AI tooling actively in your own workflow AI-assisted code review, threat modeling drafts, vulnerability research, and security artifact generation&nbsp; and help shape how the rest of engineering uses AI safely</span></li> </ul> </li> </ul> <p><span>Job Requirements</span></p><br> <p><span>Must-Haves</span></p><br> <ul> <li><span>Experience</span><span>: 3-6 years in application security, or security engineering</span></li> <li><span>Education</span><span>: Bachelor's degree in Computer Science, Information Security, or equivalent practical experience</span></li> <li><span>Secure code review</span><span>in at least one of: Python, Ruby, Go — can read code and reason about vulnerabilities, not rely on scanner output</span></li> <li><span>OWASP Top 10 (Web and API)</span><span>as root-cause patterns, not a memorized checklist — including SSRF, insecure deserialization, injection classes, and access-control flaws</span></li> <li><span>Threat modeling</span><span>: practical experience with STRIDE and data flow diagrams; can lead a session with a product team and produce actionable output</span></li> <li><span>Auth and identity</span><span>: working depth in session management, RBAC/ABAC models</span></li> <li><span>CI/CD security automation</span><span>: hands-on experience integrating SAST, SCA, and secret scanning into pipelines and tuning for actionable signal</span></li> <li><span>Proactive and ownership-driven</span><span>— does not wait to be told what to secure</span></li> <li><span>Comfortable working</span><span>cross-functionally</span><span>with product engineers, platform engineers, and the wider team</span></li> <li><span>Strong</span><span>analytical and problem-solving</span><span>abilities</span></li> <li><span>Fluent in</span><span>English</span><span>, with strong written and verbal communication</span><br></li> <li><span>Communication</span><span>: clear written and verbal communication can explain a vulnerability to an engineer, a PM, or a VP<br></span></li> </ul> <p><span>Strong Plus</span></p><br> <p><span>We expect strong candidates to have</span><span>some</span><span>of these not all. The more, the better.</span></p><br> <ul> <li><span>Mobile SDK security</span><span>: OWASP Mobile Top 10 and MASVS/MASTG; Android (Kotlin) or iOS (Swift); experience with Frida, objection, or MobSF</span></li> <li><span>AWS security service depth</span><span>: SecurityHub, Inspector, GuardDuty, CloudTrail, CloudFront beyond IAM</span></li> <li><span>Container and Kubernetes</span><span>security fundamentals</span></li> <li><span>Supply chain depth</span><span>: SLSA framework, SBOM</span><span>AI/LLM security</span><span>: prompt injection mitigations, OWASP LLM Top 10, securing agentic architectures and tool-use boundaries</span></li> <li><span>Familiarity with</span><span>ISO 27001 or SOC 2</span><span>.<br></span></li> </ul> <p><span>Nice to Have</span></p><br> <ul> <li><span>Terraform and policy-as-code: tfsec, Checkov, OPA/Conftest</span></li> <li><span>Experience building or bootstrapping a security program</span></li> <li><span>Bug bounty participation, published CVEs, or documented security research</span></li> <li><span>Hands-on certifications: OSCP, OSWE, eMAPT</span></li> <li><span>Incident response experience — triage, containment, root-cause analysis</span></li> <li><span>Red teaming or purple teaming experience</span></li> </ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><strong><span>We help the world run better</span></strong><span><br>At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.&nbsp;</span></p><br> <p><strong>What you’ll do</strong></p><br> <p>You’ll help our consulting team work smarter through AI and digital tools. Your responsibilities will include:</p><br> <p>AI Tool Adoption Support: Help team members install, configure, and get started with AI tools including Joule Desktop, Claude Code, and MCP.</p><br> <p>Skills Library Maintenance: Maintain our GitHub-based skills library — committing new skills, keeping the repository organized, and reviewing team contributions.</p><br> <p>PowerPoint Add-In Development: Build and maintain a custom PowerPoint add-in for the team using Visual Basic, releasing updated versions to SharePoint.</p><br> <p>Power Automate Flow Maintenance: Monitor and update Power Automate flows that support team processes, testing changes before publishing.</p><br> <p>Workshop Preparation and Follow-Up: Assist with preparing customer workshop materials and consolidating results after sessions.</p><br> <p><strong>What you bring</strong></p><br> <p>• &nbsp; &nbsp; &nbsp; &nbsp; Currently enrolled at a university or university of applied sciences, preferably in Computer Science or a related field</p><br> <p>• &nbsp; &nbsp; &nbsp; &nbsp; Hands-on experience with GitHub — committing, organizing repositories, and reviewing contributions</p><br> <p>• &nbsp; &nbsp; &nbsp; &nbsp; Proficiency in Visual Basic for Applications (VBA) for PowerPoint or Excel development</p><br> <p>• &nbsp; &nbsp; &nbsp; &nbsp; Experience with Microsoft Power Automate or similar workflow automation tools to build and maintain business process flows</p><br> <p>• &nbsp; &nbsp; &nbsp; &nbsp; Fluency in English, both written and spoken</p><br> <p>Strong communication skills and a professional, efficient work style are essential in this role. You manage your time well, prioritize effectively, and adapt quickly when priorities shift. You take ownership of your tasks and are comfortable working independently in a fast-paced consulting environment while staying connected to the broader team.</p><br> <p><strong>Meet your team</strong></p><br> <p>The HR Innovation and Transformation (HIT) team is a global SAP consulting team that helps organizations plan and design their HR transformation journey — primarily around SAP SuccessFactors and cloud HR solutions. We work as trusted advisors, helping customers translate their HR vision into a concrete implementation plan.</p><br> <p>Our team operates in two-week sprints, collaborating across regions via MS Teams. We prioritize work together, solve problems analytically, and actively enable each other on new tools and processes — including AI. We’re passionate about HR, SAP SuccessFactors, cloud transformation, and helping our customers build a more independent, future-ready HR function.</p><br> <p>What makes us unique is our open, supportive culture: we communicate directly, back each other up, and bring genuine curiosity to every engagement. If you care about the future of HR and want to make an impact through technology, you’ll fit right in.</p><br> <p><strong><span>Bring out your best</span></strong><span><br>SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.&nbsp;&nbsp;<br></span><strong><span>We win with inclusion</span></strong><span><br>SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.<br>SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.<br>For SAP employees: Only permanent roles are eligible for the </span><span>SAP Employee Referral Program<span>, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.<br>Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity,&nbsp; gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.<br></span></span><span>Successful candidates might be required to undergo a background verification with an external vendor.</span></p><br> <p><strong><span>AI Usage in the Recruitment Process</span></strong></p><br> <p><span>For information on the responsible use of AI in our recruitment process, please refer to our </span><span>Guidelines for Ethical Usage of AI in the Recruiting Process</span><span>. </span></p><br> <p><span>Please note that any violation of these guidelines may result in disqualification from the hiring process.</span></p><br> <p><span><span>#SAPNextGen</span><br>Requisition ID: 457912 &nbsp;| Work Area: Information Technology &nbsp;| Expected Travel: 0 - 10% &nbsp;| Career Status: Student &nbsp;| Employment Type: Limited Full Time &nbsp;&nbsp;| Additional Locations: &nbsp;#LI-Hybrid<br>​</span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><strong><span>We help the world run better</span></strong><span><br>At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.&nbsp;</span></p><br> <p><strong>What you'll do</strong></p><br> <p>Expectations and Responsibilities:</p><br> <ul> <li>Generate Leads and Opportunities through social selling, strategic &amp; targeted prospecting into companies&nbsp;in given industry / LoB (Line of Business)</li> <li>Plan prospecting strategy in alignment with the Sales Team and Partners</li> <li>Drive proactive outbound activities into net new contacts</li> <li>Engage with C-Level executives through multi-channel touch points</li> <li>Meet ambitious sales - and Demand Generation targets</li> <li>Be SAP’s cutting edge for driving digital transformation</li> <li>Adopt and deploy the latest digital prospecting and sales tools and methodologies</li> <li>Support the team on strategic projects and business activities</li> </ul> <p><strong>What you bring</strong></p><br> <p>Preferred Skills, Experience and behavioral traits:</p><br> <ul> <li>Arabic (Mandatory)</li> <li>Fluent English (Mandatory)</li> <li>Graduated with a University degree in Business Administration / IT / Digital Transformation or other disciplines</li> <li>1-2&nbsp;years experience of B2B Demand Generation and/or Sales Experience working in a software sales organization is a plus.</li> <li>2-3 years of experience in Sales, IT field preferably</li> <li>Interest for new technologies</li> <li>Understanding of business challenges facing a defined industry and/or line of business</li> <li>Strong customer focus and interpersonal skills to serve as a trusted advisor</li> <li>Capacity to listen actively in order to identify prioritized customer needs</li> <li>Ability to work independently with a strong drive for results</li> <li>Strong facility with teamwork and an ability to learn and adapt quickly</li> <li>Natural drive to excel, being curious, agile with a growth mindset</li> </ul> <p><strong>Meet your team</strong></p><br> <p>Within the SDE team, our purpose is to be a game changer in the software industry by delighting and offering our customers a memorable digital experience.</p><br> <p>Our mission is to increase sales productivity by generating highly qualified pipeline that converts into won revenue.</p><br> <p>The primary responsibility of the SAP Sales Development Associate&nbsp;is to engage with our Net New customers through digital selling methodologies and techniques, build and manage a pipeline of software license opportunities and incremental revenue aligned with Sales Executives.</p><br> <p>As an integral part of the account team, the Sales Development Associate&nbsp;leverages multiple resources, including among others, marketing, sales, presales teams, partners and innovative tools to engage with our Net New customers in a given territory.</p><br> <p>Challenge yourself by selling the value of software solutions to our customers and grow with one of the most successful sales organizations in the world as a Sales Development Associate&nbsp;!</p><br> <p><strong><span>Bring out your best</span></strong><span><br>SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.&nbsp;&nbsp;<br></span><strong><span>We win with inclusion</span></strong><span><br>SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.<br>SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.<br>For SAP employees: Only permanent roles are eligible for the </span><span>SAP Employee Referral Program<span>, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.<br>Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity,&nbsp; gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.<br></span></span><span>Successful candidates might be required to undergo a background verification with an external vendor.</span></p><br> <p><strong><span>AI Usage in the Recruitment Process</span></strong></p><br> <p><span>For information on the responsible use of AI in our recruitment process, please refer to our </span><span>Guidelines for Ethical Usage of AI in the Recruiting Process</span><span>. </span></p><br> <p><span><span>Please note that any violation of these guidelines may result in disqualification from the hiring process.</span><span><br>Requisition ID: 451685 &nbsp;| Work Area: Sales &nbsp;| Expected Travel: 0 - 10% &nbsp;| Career Status: Graduate &nbsp;| Employment Type: Limited Full Time &nbsp;&nbsp;| Additional Locations: &nbsp;#LI-Hybrid<br></span></span></p><br> </div>

<p><h4>We help the world run better</h4> <p>At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.</p> <h4>We help the world run better</h4> <p>At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.</p> <h4>What you'll do</h4> <p>In this role, you will:</p> <ul> <li>Validate and improve the data quality throughout the demand generation process: account validation and cleansing of firmographic data</li> <li>Create target account lists with intelligent segmentation tools</li> <li>Profile account contacts to prepare demand generation campaigns</li> </ul> <p>Furthermore, you will be part of the EMEA DDA community and have the chance to interact with DDAs from other locations, such as our sister office in Barcelona.</p> <h4>What you bring</h4> <p>We’re looking for someone who is a self-starter, result oriented, and curious by nature. A “glass-half-full” person who strives both as a team player and in delivering high quality work in a fast-paced environment.</p> <ul> <li>Bachelor’s or master’s degree with interest in sales or business development in the software industry</li> <li>Recent graduate (early talent role for candidates with up to 3 years of post-graduation experience)</li> <li>Fluent in English and Arabic, both written and oral; French is a plus</li> <li>Can work daily in the Digital Hub office in Cairo</li> <li>Great analytical skills combined with strong interpersonal abilities</li> <li>Comfortable working with digital and AI-assisted tools while applying independent judgment and critical thinking to outputs and recommendations</li> <li>Strong knowledge of Microsoft Office suite, especially MS Excel</li> <li>Strong team player as well as the ability to work independently, learn and adapt quickly, take ownership</li> <li>Attention to detail as well as striving to deliver high quality work and results within tight deadlines</li> </ul> <h4>Meet your team</h4> <p>The EMEA Digital Hub is at the core of the SAP Digital Strategy to scale its market coverage efficiently with velocity while offering memorable digital customer experiences. Our Digital Hub operations cover the entire customer lifecycle digitally from Cairo, Dublin and Barcelona leveraging the world’s best digital modalities, and housing and graduating the next generation of digital-native, high performing talent. The Digital Hub location in Cairo is growing fast and is at the forefront to digitally service the Middle East and African customers and partners. Within the hub, the Demand Intelligence Team is a critical component of the Demand Generation engine, providing insight and support to the teams in charge of demand generation execution.</p> <h4>Summary and role information</h4> <p>As Digital Demand Associate (DDA) and member of the Demand Intelligence Team (DIT) in the Digital Hub in Cairo, you will play a critical role to uncover the addressable market for SAP, strengthen the data foundation in support of the demand generation engine and support the readiness of digital demand generation campaigns. You will work hand in hand with the Demand Managers, Sales and Sales Development Managers in the planning, preparation, and follow up of demand generation campaigns.</p> <p><strong>Bring out your best</strong><br> SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.</p> <p><strong>We win with inclusion</strong><br> SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.</p> <p>SAP is committed to the values of equal employment opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements. Successful candidates might be required to undergo a background verification with an external vendor.</p> <p><strong>AI usage in the recruitment process</strong><br> For information on the responsible use of AI in our recruitment process, please refer to our guidelines for ethical usage of AI in the recruiting process. Please note that any violation of these guidelines may result in disqualification from the hiring process.</p></p><p></p>

<p><h4>Job overview</h4> <p>The role of claims officer involves processing medical claims for clients worldwide. We ensure a high level of client service while processing claims within an industry-leading 48 hours.</p> <p>The claims officer adjudicates medical providers’ claims, making sure that services are eligible as per policy terms and conditions, are in correlation with the authorized guarantee of payment given, and are paid as per the agreed tariffs with providers. The claims department is a very fast-paced and challenging environment, with many different languages used and a mixture of cultures.</p> <h4>What you do</h4> <p><strong>Key responsibilities</strong></p> <ul> <li>Adjudicate and process claims within the agreed company SLA - clear to zero, in accordance with policy benefits to facilitate the company achieving its loss ratio target.</li> <li>Use client database accurately and effectively to ensure reports generated give a true reflection of the department’s workload, which consequently facilitates effective target planning.</li> <li>Operate within and meet the conditions of company service standards, clear to zero, to guarantee customer satisfaction and retention.</li> <li>Contribute to the team and departmental productivity targets so that the agreed SLA is achieved and a high level of customer service is provided.</li> <li>In line with the company’s policy on cost containment, identify duplicate payments, overbilling, upcoding, possible non-disclosure, and fraudulent claims.</li> <li>Respond to customer enquiries accurately and professionally and if necessary, liaise with other departments for support to ensure an efficient and professional response is given thereby achieving customer satisfaction.</li> <li>Participate in departmental medical training to expand knowledge of medical terminology and procedures and to develop comprehensive claims processing skills.</li> <li>Assume additional tasks to effectively support the team leader to deliver on team KPIs and deputise for team leader, as needed.</li> <li>Give support and guidance on escalated issues, complaints, and challenging claims and lead by example.</li> <li>Ensure adaptability in various claims handling work-related tasks to be able to facilitate a multi-tasking role.</li> <li>Ensure that high quality targets (standard of work performance) are achieved at all times.</li> <li>Support your team leader to drive engagement within the team.</li> <li>Assist the in-house medical team by using AI models to streamline client hospital admissions, evacuations, repatriations, and other cases, ensuring efficient and effective service.</li> <li>Automate routine tasks, speeding up the adjudication process and ensuring claims are processed efficiently, thus helping achieve the loss ratio target.</li> <li>Enhance the use of the client database by AI analytics, providing deeper insights and generating more accurate reports, facilitating better target planning.</li> <li><strong>AI readiness:</strong> Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data, analytics, and cloud-based tools, using insights responsibly with our standards of data governance, security, and ethical use.</li> </ul> <h4>What you bring</h4> <p><strong>Key requirements:</strong></p> <ul> <li>1-2 years’ experience in a customer-focused environment, ideally in clinical, paramedical roles or TPA or insurance roles.</li> <li>Proficiency in MS Office.</li> <li>Candidates must possess at least a B2 level of German proficiency.</li> <li>Completion or progression towards the diploma in private medical insurance.</li> <li>A highly customer-focused individual with strong interpersonal, communicative, and accuracy skills.</li> <li>Team player.</li> <li>Physically fit to carry out duties.</li> <li>Ability to demonstrate sound work ethics.</li> <li>Ability to work under pressure and to meet tight deadlines and service standards.</li> </ul> <h4>How we hire</h4> <p><strong>Agency statement:</strong> Allianz Partners does not accept unsolicited CVs or approaches from agencies. We only work with partners on our approved supplier list, under contract. Any unsolicited submission will not be considered.</p> <h4>Key benefits/What we offer</h4> <p>Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech high-touch products and solutions that go beyond traditional insurance. Our products are embedded seamlessly into our partners’ businesses or sold directly to customers, and are available through four commercial brands: Allianz Assistance, Allianz Automotive, Allianz Travel, and Allianz Care.</p> <p>At Allianz Partners, artificial intelligence (AI) is transforming service delivery and innovation. By leveraging business intelligence and data analytics, we enhance strategic decision-making and customer experiences. Our commitment to ethical AI ensures responsible deployment, maintaining data integrity and trust. Conversational AI improves communication, while emerging technologies and generative AI drive industry leadership and new opportunities. With robust information security management, we protect sensitive information, ensuring compliance and security. Embrace the future of AI with Allianz Partners, where possibilities become realities.</p> <p>Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams, and challenges is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.</p> <p>At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion, and trust.</p> <p>We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.</p> <p>Great to have you on board. Let's care for tomorrow.</p> <p>Note: Having different strengths, experiences, perspectives, and approaches is an integral part of Allianz' company culture. One means to achieve this is a regular rotation of Allianz executive employees across functions, Allianz entities, and geographies. Therefore, the company expects from its employees a general openness and a high motivation to regularly change positions and collect experiences across Allianz Group.</p></p><p></p>

<p><h4>Join us</h4> <p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p> <h4>What you’ll do</h4> <p><strong>Role purpose:</strong><br> Act as architecture and design authority across IT organization.<br> Impact assessment of requirements arising from the business and product owners to define solutions that align with our architecture strategy and achieve the optimum balance between compliance to requirements and delivery time/costs.<br> Contributing to the technical solution architecture strategy and roadmap.<br> Responsible for delivering end to end solution designs that meet business needs and requirements.<br> Responsible for aligning Vodafone Egypt IT roadmap with group strategy and guidelines.<br> In charge of resolving technology disagreements among different IT teams.<br> Responsible for auditing/reviewing IT processes and solutions.<br> Instruct and follow up on delivery teams to modify them according to IT strategy.</p> <h4>Who you are</h4> <p><strong>Job responsibility:</strong></p> <ul> <li>Lead technical design activities for major business and technology projects across IT in a way that directly impacts revenue, cost saving initiatives and NPS.</li> <li>Manage business requirements planning to ensure they are reflected into technology enablers to be implemented by delivery teams, ensuring overall business objectives will be realized.</li> <li>Lead strategic technical activities that require cooperation with group architecture team(s) and adapt Vodafone group P&S related architecture initiatives within Vodafone Egypt in a way that suits local targets and strategies.</li> <li>Work with SMEs and technical domain/chapter leads across the IT organization on designing solutions and identifying needed technical capabilities and required systems changes.</li> <li>Deliver solution technical documents such as SoW and HLD describing the end to end solution architecture and roles and responsibilities of systems and teams.</li> <li>Participate in RFP and PoC process of new technical platforms and capabilities.</li> <li>Authorized to take necessary decisions to resolve technical conflicts among different delivery functions.</li> <li>Lead technical stakeholders to produce system roadmaps that meet architecture guidelines and business requirements.</li> </ul> <h4>Not a perfect fit?</h4> <p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p> <h4>What's in it for you</h4> <p><strong>Core competencies and technical skills:</strong></p> <ul> <li>Proven and demonstrable architecture, development and technical leadership skills (within the telecom industry would be a bonus).</li> <li>Clear logical thinker and problem solver, able to think outside the box with a pragmatic approach to solution development.</li> <li>A deep understanding of technical security concepts to protect us and our users.</li> <li>A track record of building reliable and safe distributed systems, with an appreciation of the trade-offs made during construction.</li> <li>Stakeholder management (IT, business) and good communication skills, striking the right balance between complexity, business requirements, affordability, delivery risk, etc.</li> <li>Strong communicator, with a passion for new technology and a drive to push your boundaries.</li> <li>Strong decision making and leadership capabilities.</li> <li>Helicopter view identifying key information and patterns.</li> <li>Innovativeness and ability to generate viable alternatives out of challenging situations.</li> <li>Proven ability to work in virtual teams.</li> </ul> <p><strong>Must have technical / professional qualifications:</strong></p> <ul> <li>Communication, computer, telecom engineering, computer science or equivalent bachelor’s degree is a must.</li> <li>At least 7 years technical experience in different telecommunication and/or IT domains.</li> <li>Must have worked in at least 2 different technology areas before, preferably in telecom/IT related domains.</li> <li>Hands-on experience in developing and delivering different IT/telecom related applications and services.</li> <li>Previous experience in multinational/vendor companies is a plus.</li> <li>Previous experience working on large scale and complex IT projects.</li> <li>IT/enterprise architecture standards, frameworks, reference models background is a plus.</li> <li>Knowledge of agile principles and methodologies – previous experience working in an agile environment is a plus.</li> <li>Knowledge of infrastructure, cloud, and virtualization concepts and solutions.</li> <li>Knowledge of different OS/DB types.</li> <li>Knowledge of software development techniques, REST web services, SOA, architecture patterns, and microservices architecture.</li> <li>Experience in integration/middleware domain is a plus.</li> <li>TOGAF, AWS or equivalent certifications is a plus.</li> </ul> <h4>Who we are</h4> <p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p> <p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please contact the recruitment team for guidance.</p> <p>Together we can.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About us Infomineo is a pioneering global AI-enhanced research company that transforms how businesses access, analyze, and act on critical intelligence.<br> We’ve evolved from traditional business research outsourcing to become the strategic partner that combines cutting-edge artificial intelligence with deep human expertise.<br> We offer 3 services to our global clients (leading consulting companies, Fortune 500 companies, and government entities): AI and Data Advisory, Next-Gen Insights and Resource Scaling.<br> This is made possible by relying on 3 pillars of excellence: 350+ industry experts spread across 5 offices (Cairo, Casablanca, Mexico City, Dubai, Barcelona).<br> Our proprietary AI orchestrator.<br> Extensive knowledge assets combining 500,000+ delivered case studies and database subscriptions.<br> Ready to kick start your career with us?<br> About this role This role will give you the opportunity to work on high added value data governance and data quality projects, building robust data management frameworks for our clients within a growing service company.<br> As our Data Governance Specialist, you will help clients take control of their data assets — defining policies, enforcing quality standards, managing metadata, and deploying governance tooling.<br> You will collaborate closely with data engineers, analysts, and client stakeholders to embed governance practices across the full data lifecycle.<br> What will you do?<br> Design, implement, and operationalize data governance frameworks across client engagements, covering the following areas: DATA GOVERNANCE &amp; POLICY Define and implement data governance frameworks, policies, and standards tailored to client environments.<br> Establish data ownership, stewardship models, and accountability structures across business and technical teams.<br> Develop and maintain data dictionaries, business glossaries, and classification taxonomies.<br> Ensure compliance with data regulations and internal data management policies (GDPR, BCBS 239, etc.<br>). DATA QUALITY &amp; LINEAGE Design and implement data quality rules, profiling routines, and monitoring dashboards.<br> Investigate and remediate data quality issues across structured and unstructured data sources.<br> Map and document end-to-end data lineage to support auditability and impact analysis.<br> Define and track data quality KPIs and SLAs in collaboration with data owners.<br> METADATA &amp; CATALOGUING Deploy and administer data catalog and metadata management tools (e.<br>g. Informatica, Collibra, Alation, Microsoft Purview).<br> Enrich metadata assets with business context, ownership, sensitivity classification, and usage information.<br> Drive adoption of the data catalog across business and technical teams.<br> TOOLING &amp; INTEGRATION Configure and operate data governance platforms, primarily Informatica (IDMC, Axon, EDC, DQ) and equivalent tools.<br> Integrate governance tooling with existing data pipelines, warehouses, and BI environments.<br> Automate data quality checks and governance workflows within ETL/ELT pipelines.<br> OTHER Provide internal training and knowledge-sharing sessions on data governance best practices.<br> Support the Team Lead/Manager on client relationships, business development, and internal projects.<br> Who are you?<br> EDUCATION &amp; PROFESSIONAL EXPERIENCE Master’s degree in a relevant field such as Computer Science, Information Systems, Data Management, Statistics, or Applied Mathematics.<br> Full proficiency in English + 1 additional language (French, Arabic, Spanish, German.<br>..). 3 to 6 years of experience in data governance, data management, or data engineering with a strong governance focus.<br> Experience working in a consulting, financial services, or multi-client environment is a plus.<br> TECHNICAL SKILLS DATA GOVERNANCE TOOLS Proven hands-on experience with Informatica (IDMC / Intelligent Data Management Cloud, Axon Data Governance, Enterprise Data Catalog, Data Quality).<br> Experience with other governance and cataloguing platforms such as Collibra, Alation, Ataccama, or Microsoft Purview.<br> Familiarity with data quality tools: Great Expectations, Monte Carlo, Soda, or equivalent.<br> DATA ENGINEERING &amp; QUERYING Solid experience with SQL for data profiling, querying, and quality rule implementation across relational databases and data warehouses (Snowflake, BigQuery, Synapse, Redshift).<br> Experience in Python for automating data quality checks, metadata extraction, and governance workflows.<br> Understanding of ETL/ELT pipelines and ability to embed governance controls within them (dbt, Airflow, Informatica PowerCenter/IDMC).<br> DATA ARCHITECTURE &amp; PLATFORMS Good understanding of data platform architectures: data lake, lakehouse, and data warehouse environments.<br> Familiarity with cloud platforms and their native governance services: Azure Purview, AWS Glue Data Catalog, Google Dataplex.<br> Understanding of data modelling concepts and their impact on governance (dimensional modelling, data vault, etc.<br>). STANDARDS &amp; COMPLIANCE Knowledge of data governance frameworks and standards: DAMA-DMBOK, BCBS 239, GDPR, ISO 8000.<br> Experience defining and applying data classification schemes (sensitivity labels, PII tagging, retention policies).<br> Exposure to master data management (MDM) concepts and tools is a plus.<br> INTERPERSONAL SKILLS Ability to engage and influence both technical teams and business stakeholders on data governance topics.<br> Strong analytical mindset with the ability to diagnose data quality issues and translate them into actionable remediation plans.<br> Good communication skills with the ability to document governance frameworks clearly and present findings to senior audiences.<br> Detail-oriented, rigorous, and comfortable working across multiple client contexts simultaneously.<br> What we offer A competitive salary.<br> A great working environment.<br> A steep learning curve with interesting and diverse topics to work on.<br> A healthy work-life balance.<br> Health insurance benefits.<br> Equal opportunity employer Infomineo is an equal opportunity employer, we prohibit any sort of discrimination (based on color, race, sex, sexual orientation, religion, national origin or any other attributes) in all aspects of employment (recruiting, hiring, wages and salary, promotions, benefits, training and job termination).<br> If you believe you match our requirements and values, we would be happy to hear from you.<br> Visit our website to know more about us, our services and company culture.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Leo is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Leo will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.<br>The Leo Customer Support team is hiring a site leader for the new Cairo office locations. The role will manage the local Tier 2 Technical Care Agent (TCA) team to help transform the delivery experience for customers with unprecedented quality, efficiency and scale. Our team is actively seeking motivated, talented, and customer obsessed individuals who are eager to build and improve the experience for Leo customers. They will own the customer satisfaction journey from base case customer contacts through complex exceptions and escalation path customer issues.<br>Key job responsibilities<br>Scale the Leo CS site from zero headcount and new site construction to a fully productive network node in 12 months. This site will support global locations and run 24x7, largely supporting EU language contacts in real time across voice and chat channels as well as escalation handling via tickets and case management tools.<br>Own facilities management activities such as construction, associate transportation partnership, and site security by partnering with GREF, Security, and other supporting teams. <br>Help build, lead, and motivate a team of Tier 2 Leo TCAs responsible for delivering exceptional support to Leo B2C, SMB, and Field Service partners while achieving performance targets.<br>Provide ongoing coaching, training, and feedback to team members to enhance their skills and capabilities.<br>Oversee daily operations of the customer service department, including managing inbound inquiries and resolving customer issues.<br>Handle escalated customer inquiries or complaints with professionalism and empathy, seeking resolution to ensure customer satisfaction.<br>Develop and implement strategies to improve efficiency, productivity, and customer satisfaction levels.<br>Analyze customer feedback and data to identify trends, opportunities, and areas for improvement.<br>Conduct regular audits of customer interactions and provide feedback for improvement.<br>Collaborate with other departments, such as Learning and Development, Field Support, and Outsource Partners to ensure alignment and coordination in delivering a seamless customer experience.<br>Maintain accurate records of customer interactions, transactions, and inquiries using the Leo CRM system and trouble ticketing tools.<br>Monitor and analyze key performance indicators (KPIs) to ensure service level agreements (SLAs) are met.<br>Ability to work flexible Full-Time (40+ hours per week) schedule<br>A day in the life<br>As Site Leader, you will hire and develop a group of specialized multi-lingual agents tasked with resolving complex customer issues and escalations including account management, technical support, safety concerns, social media interactions, fraud prevention, installation services, and general customer support. Through collaboration with internal and external stakeholders, you will develop customer-centric solutions. Your team will serve as the primary identifier of emerging issues and trends affecting Leo customer satisfaction, while contributing to process refinements and product improvements that drive continuous improvements.<br>This position may require access to information, technology, or hardware that is subject to export control laws and regulations, including the Export Administration Regulations (EAR) and the International Traffic in Arms Regulations (ITAR). Employment in this position is contingent upon obtaining any required export licenses or other approvals from the United States government. As such, the successful candidate must be eligible to obtain any necessary export licenses or approvals based on their nationality, citizenship, and any other factors considered by the applicable export control regulations.<br>About the team<br>Leo Customer Support is part of the Leo Customer Operations team. Our mission is to plan, develop and execute on strategies to launch and operate Leo services globally through multiple distribution channels. Through regional and local country operations, our team is responsible for delivering revenue from residential and small business broadband services. On a global level, regional and country level, the team develops business models, local and regional partnerships and fixed service operations in service enabled countries.<br>- Bachelor's degree<br>- 4+ years of team management experience<br>- Experience using Windows Operating Systems and Microsoft Outlook<br>- Experience communicating to senior management and customers verbally and in writing<br>- Experience in complex problem solving, and working in a tight schedule environment<br>- Experience handling customer escalations<br>- Experience working with changing priorities and schedules<br>- Experience pulling and reporting data from numerous databases (using Excel, Access, SQL and/or other data management systems)<br>- Experience in Customer Service<br>- Strong leadership and interpersonal skills, with the ability to inspire and motivate team members<br>- Proficiency in using CRM software and other relevant tools to track and manage customer interactions<br>- Results-oriented, have high integrity, and a desire to be part of a world-class, rapidly expanding company<br>- Master's degree<br>- Experience hiring, developing, and managing high-performing technical teams<br>- Experience managing large teams across multiple locations and languages, or experience with current technologies to help handle the workflow in an inbound call/email center<br>- Six Sigma Green Belt, or Six Sigma Black Belt Certification<br>- Enterprise Support experience is a plus<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>

Role Purpose:The Investment Director will be responsible for leading the development, execution, and continuous evolution of the Fund's investment strategy across assigned sectors and portfolios. The role is accountable for originating, evaluating, executing, and managing investments that deliver sustainable long-term value while maintaining an optimal balance between risk and return. The Investment Director will provide strategic leadership to the investment function by overseeing multiple investment teams, directing investment priorities, making recommendations on key investment and divestment decisions, and ensuring alignment with the Fund's overall investment objectives. The role will serve as a trusted advisor to the CIO and/or Sub-fund CEO and represent the Fund with government stakeholders, investors, portfolio companies, financial institutions, and strategic partners.<br>The Investment Director will also be responsible for building a high-performing investment organization by mentoring senior investment professionals, fostering collaboration across teams, and driving a culture of excellence, accountability, and sound investment judgment.<br>Roles & Responsibilities:Strategic / Financial Lead the development and execution of the Fund's investment strategy in alignment with the overall vision and objectives of TSFE. Advise the CIO and/or Sub-fund CEO on strategic investment priorities, portfolio allocation, capital deployment, and long-term value creation opportunities. Develop sector investment theses and identify emerging investment opportunities aligned with national priorities and market trends. Lead the formulation and execution of investment plans to achieve target portfolio returns while maintaining acceptable risk levels. Oversee capital allocation across investments to ensure portfolio diversification and alignment with approved investment strategies. Lead investment committee discussions and provide recommendations regarding acquisitions, follow-on investments, exits, restructurings, and divestments. Review and approve investment proposals, valuation methodologies, financial models, and business cases before submission to governance committees. Drive portfolio optimization through proactive portfolio reviews and strategic capital recycling initiatives. Ensure investment activities comply with TSFE's investment mandate, governance framework, and risk appetite. Identify new investment themes, sectors, and strategic partnerships that enhance portfolio performance and support economic development objectives. Collaborate with other Investment Directors to ensure alignment across sub-funds and maximize synergies across the overall investment portfolio.<br>Operations Lead the end-to-end investment lifecycle from origination through execution, portfolio management, and exit. Establish and continuously improve investment processes, methodologies, and best practices across the investment function. Oversee sourcing activities and ensure the development of a strong pipeline of high-quality investment opportunities. Direct financial, commercial, legal, operational, tax, ESG, and technical due diligence activities to support sound investment decisions. Ensure investment transactions are structured effectively to maximize value while protecting the Fund's interests. Monitor investment performance against financial and strategic objectives and ensure timely corrective actions where necessary. Lead post-investment portfolio management activities, including value creation initiatives and governance oversight of portfolio companies. Ensure periodic portfolio reviews are conducted and presented to executive management and governance committees. Monitor market developments, macroeconomic trends, sector performance, and regulatory changes affecting the investment portfolio. Ensure robust investment reporting, portfolio analytics, valuation updates, and performance measurement processes are maintained. Oversee implementation of portfolio risk management frameworks and ensure compliance with investment policies and governance standards. Guide investment teams in resolving complex commercial, financial, operational, and strategic issues impacting portfolio companies.<br>Customers (Internal / External) Represent TSFE in engagements with investors, financial institutions, regulators, sovereign wealth funds, private equity firms, investment banks, and strategic partners. Develop and maintain senior-level relationships with government entities, portfolio company leadership, institutional investors, and market participants. Lead negotiations with buyers, sellers, co-investors, lenders, advisors, and strategic partners throughout the investment lifecycle. Serve as a senior representative of the Fund at conferences, industry forums, investment committees, and stakeholder meetings. Collaborate closely with the CIO, Sub-fund CEOs, executive leadership, and other Investment Directors to align investment priorities across the organization. Provide strategic insights and market intelligence that support enterprise-wide investment decision-making. Build partnerships that facilitate access to proprietary investment opportunities and strategic co-investment initiatives.<br>People Leadership:Lead, mentor, and develop a high-performing investment organization comprising Associate Directors, Vice Presidents, Associates, and Analysts. Set strategic objectives, KPIs, and performance expectations for investment teams and monitor achievement against agreed targets. Build organizational capability by coaching senior investment professionals and developing succession plans for key leadership positions. Foster a culture of collaboration, accountability, innovation, and disciplined investment decision-making. Promote knowledge sharing and continuous learning across investment teams. Ensure appropriate resource planning and capability development to meet evolving investment priorities. Lead talent identification, recruitment, retention, and succession planning initiatives within the investment function. Empower investment leaders to exercise sound commercial judgment while maintaining strong governance and risk management practices. Governance & Risk Ensure full compliance with TSFE's governance framework, investment policies, delegation of authority, and regulatory requirements. Provide strategic oversight of investment risk, including financial, operational, legal, ESG, and reputational risks. Chair or participate in governance committees as required and ensure investment decisions are appropriately documented. Ensure independent challenge and rigorous review of investment assumptions, valuations, and financial models. Promote a strong risk management culture across investment teams and portfolio companies. Education, Qualification & Work Experience Bachelor’s degree in finance, Business Administration, Economics, Accounting, or a related discipline. Master's degree (MBA, Finance, Economics, or equivalent) is preferred. CFA, CAIA, CPA, or other relevant professional qualifications are preferred. Minimum 14–18 years of progressive investment experience, including significant leadership experience within sovereign wealth funds, private equity firms, infrastructure funds, investment banks, asset managers, or principal investment organizations. Proven track record of originating, leading, negotiating, executing, and managing large-scale investments and complex transactions. Extensive experience in portfolio management, corporate finance, valuation, financial modelling, mergers & acquisitions, capital markets, and investment governance. Demonstrated experience leading senior investment professionals and managing high-performing investment teams. Strong understanding of financial, commercial, legal, tax, ESG, and operational aspects of investment management. Experience serving on boards or board committees of portfolio companies is highly desirable.