وظائف مندوب مشتريات في مصر

Egybell is hiring a Contracting Executive for a leading Travel agency in El Mohandessin.<br>Key Responsibilities:• Reviews contracts received from the Contracting Manager and responsible for verifying that contract details and rates are accurate, consistent, and aligned across the system and partners agreements.• Responsible for the creation of the Hotel profile on the system using all required data.• Responsible for ensuring the proper transfer of contracts to the Data Entry Executive.• Review the hotel & set it live with the base markup.• Work on the hotel as per the Optimization Process.• Review The Optimization Reports coming from the Internet team daily and should provide daily feedback for each uncompetitive product with its corrective action as per the process.• Review the daily Lost Bookings reports and should provide daily feedback for each lost booking with its corrective action per the process.• Communicate with the hotels to maintain the product and keep the rate competitiveness.• Monitor the product list to make sure it is producing daily.• Follow the calendar for key events to get special deals.• Always share the special Deals & the New Products with the Internet & Commercial Team.• Responsible for reviewing the noncompetitive products.• Internet Team will send weekly & Monthly report collecting all the above outcomes for evaluation.• Work closely with internal departments (Product, Sales, Reservations, Finance) to ensure smooth operations and data accuracy.<br>Qualifications Bachelor's degree in Tourism or a related field.2–4 years of experience in hotel contracting, product management, travel operations, or a similar role within the travel and tourism industry. Excellent written and verbal communication skills in English.<br>Strong understanding of hotel contracting, pricing strategies, markups, promotions, allotments, and hotel distribution. Experience reviewing hotel contracts and validating rates, terms, and conditions to ensure accuracy and consistency. Knowledge of hotel optimization processes, rate competitiveness, and revenue management principles. Ability to analyze optimization reports, lost booking reports, and market trends to identify issues and recommend corrective actions. Strong negotiation and relationship management skills . Experience coordinating with cross-functional teams, including Product, Sales, Reservations, Finance, Internet, and Data Entry. Proficiency in Microsoft Office, particularly Excel, and experience using hotel contracting, CRS, or travel management systems. Ability to manage multiple hotel portfolios, prioritize tasks, and meet operational deadlines. Proactive mindset with the ability to identify opportunities for product enhancement and support continuous business growth.

<p><h4>Join us</h4> <p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p> <h4>Role purpose</h4> <p>An expert level professional technical specialist for data center mobile and fixed core infrastructure team, technical mentor to a team who is responsible for the end-to-end delivery of design, planning, and optimization of technology center and energy-saving solutions across different technologies and vendors. Liaise with different business domains to capture business requirements and customers’ needs.</p> <h4>Key accountabilities & decision ownership</h4> <ul> <li>Lead the end-to-end core networks and TX solution design and delivery, managing technology solution projects and implementation phases in electromechanical infrastructure according to customer requirements and European standard KPIs.</li> <li>Communicate and influence effectively across technology and business stakeholders in global multi-cultural teams.</li> <li>Act as the technical representative of the project teams and competence area to all stakeholders, including the customer and technology management.</li> <li>Deliver technical proposals and contribute to the overall team strategy in addition to solution design documents (HLD/LLD).</li> <li>Evaluate and identify opportunities to add value to the business as a consultant to customer teams, in addition to advising and sharing experience on complex issues by providing technical guidance to project team members.</li> <li>Work closely with the infrastructure architecture and capacity planning teams to ensure a clear and concise delivery schedule of all projects and system enhancements as agreed in technical review meetings.</li> <li>Handle and follow up on new systems installation with the administration team as a prerequisite to projects.</li> <li>Manage the stream of projects from infrastructure implementation until handover to system administration and operations.</li> <li>Apply health and safety consequences associated with network engineering.</li> <li>Coordinate with the team to reach team goals, fostering team spirit and engagement.</li> </ul> <h4>Core competencies, knowledge, and experience</h4> <ul> <li>Strong understanding of infrastructure technology centers design European standards CDCS, TIA 942, and Uptime.</li> <li>Strong understanding of energy saving according to European standards EUREM and American standards CEM.</li> <li>Strong understanding of health safety OSHA certificate.</li> <li>Integration and deployment work delivery.</li> <li>Track record of high/low level integration solutions design.</li> <li>Technical/professional qualifications: <ul> <li>B.Sc. in Electric Power and Machine Department.</li> <li>2 to 4 years of experience in the telecom sector (data center infrastructure field).</li> <li>Experience in energy management systems.</li> <li>Experience in delivering end-to-end data center infrastructure solution designs.</li> <li>Deep understanding of core network new technologies and roadmap products.</li> <li>Strong understanding of project management skills (methodologies and tools) proven by a successful track record of project delivery.</li> <li>Advanced knowledge of different programming and automation languages (C++, Python).</li> </ul> </li> </ul> <h4>Who we are</h4> <p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live, and we protect the planet, whilst helping our customers do the same.</p> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds, and cultures. We're committed to increasing diversity, ensuring equal representation, and making Vodafone a place everyone feels safe, valued, and included.</p> <p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please contact the recruitment team for guidance.</p> <p>Together we can.</p></p><p></p>

Company Description NEXperience is a CX innovation company that helps global brands transform how they engage with their customers through scalable, nearshore solutions in customer support, digital sales, and back-office operations. The company combines top-tier talent, advanced AI technologies, and deep industry expertise across sectors such as healthcare, technology, education, and e-commerce. NEXperience focuses on delivering cost-effective, high-quality services, with potential cost reductions of up to 40% while maintaining HIPAA and GDPR compliance. Trusted by fast-growing startups and established industry leaders, NEXperience operates 24/7 from Egypt to support business growth and customer experience excellence. Role Description The French & English Customer Support Specialist is a full-time, on-site role based in Cairo, Egypt. In this position, the specialist will handle customer inquiries and issues in both French and English via phone, email, chat, and other support channels, ensuring timely and accurate responses. Responsibilities include diagnosing and resolving basic technical or account-related problems, escalating complex cases when necessary, and maintaining detailed records of interactions in CRM or ticketing systems. The specialist will monitor customer satisfaction, follow up on open cases, and collaborate with internal teams to improve processes and the overall customer experience. This role also involves adhering to quality, security, and data protection standards while representing NEXperience’s service culture in every interaction.<br>???? We Are Hiring: French & English Customer Support Specialists! Are you fluent in French and English? Join our growing team in El Rehab City! What You Will Do:Deliver exceptional customer support in French and English across multiple channels. Assist customers with inquiries, problem resolution, and service requests efficiently. Maintain high quality standards and professional communication at all times. What We Are Looking For:Fluency in both French and English (spoken and written). Strong communication and active listening skills. Experience in customer service or BPO is a plus. Ability to work on-site in El Rehab City. What We Offer:Attractive Salary Package (Base Salary + Performance Bonuses). Dynamic and supportive work environment. Career growth and development opportunities.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Valleysoft is an IT services provider delivering enterprise technology solutions, application development, process improvement, and IT support services for clients around the world.<br> Working across complex business environments, the company helps clients keep critical systems stable, effective, and aligned with operational needs.<br> This role supports that mission by helping maintain the reliability of enterprise applications that are central to day-to-day business operations.<br> As an Application Support Specialist focused on Dynamics 365 CRM, you will play a key role in supporting business-critical banking applications and helping ensure a consistent, dependable experience for internal and customer-facing processes.<br> You will work across integrated systems and partner with technical and business stakeholders to investigate issues, drive resolution, and strengthen production support outcomes in a highly controlled environment.<br> Responsibilities Provide Level 2/3 application support for Microsoft Dynamics 365 CRM and other critical banking applications.<br> Troubleshoot and resolve production issues affecting customer onboarding, servicing, and complaints.<br> Monitor application health and investigate application and server issues to maintain stability.<br> Perform application and server log analysis to identify root causes and resolution paths.<br> Trace issues across end-to-end application and integration flows.<br> Handle incidents, problems, and service requests in accordance with ITIL processes.<br> Participate in production releases, hotfixes, and post-deployment validation.<br> Conduct root-cause analysis and implement permanent corrective actions.<br> Coordinate with development, infrastructure, database, and middleware teams to resolve complex issues.<br> Coordinate with InfoSec, Risk, Compliance, and Audit teams for critical changes and incidents.<br> Maintain operational documentation, support procedures, runbooks, and audit evidence.<br> Ensure incidents and service requests are resolved within agreed SLAs and KPIs.<br> Support change-management activities and production deployments.<br> Participate in on-call or shift-based support when required.<br> Contribute to continuous improvement of application stability and support processes.<br> Hands-on experience in application support, including providing Level 2 or Level 3 production support.<br> Strong production support experience with Microsoft Dynamics 365 CRM.<br> Experience supporting customer onboarding and customer servicing applications within banking or financial services environments.<br> Strong SQL Server querying skills for troubleshooting application transactions and data issues.<br> Good understanding of Windows Server application hosting environments, with practical experience troubleshooting web application and server issues in IIS.<br> Ability to analyze application and server logs for troubleshooting and root-cause investigation.<br> Experience troubleshooting end-to-end integrations between Dynamics 365 CRM and other enterprise or banking systems, including a basic understanding of REST and SOAP APIs.<br> Experience working in production environments with strict SLA and KPI requirements.<br> Experience operating in audit, compliance, risk, and security-controlled environments.<br> Familiarity with ITIL-based incident, problem, and change management processes.<br> Experience coordinating incident and change resolution with business users and cross-functional teams, including infrastructure, database, middleware, InfoSec, risk, compliance, audit, and application development teams.<br> Eligibility to work in Egypt.<br> Availability for on-call or shift-based support when required.<br> Direct experience with external vendors and third-party application providers is a plus.<br></span> </div>

* Job Requirements & Qualifications:<br>-Background: Call Center experience with a mandatory GSM background in a telecom environment.<br>Experience:<br>-Minimum 6 months of hands-on experience as a Quality Specialist GSM (or Acting as Quality).<br>-Minimum 6 months of experience as a Customer Service / Quality Task in the telecom industry.<br>-Industry Required Background : experience in Telecommunication companies (Vodafone, Orange, X-Etisalat Misr, X-WE, DU, AT&T, or Verizon).<br>-Language: Excellent English proficiency (B2+ to C1 level is a must).

Company Description Nadinco Constructions has been delivering construction projects for more than 24 years, turning client visions and ideas into built re???? **We’re Hiring | HR Specialist**<br>**Nadinco Constructions** is looking for an experienced **HR Specialist** to join our team at a **construction site in Hurghada**.<br>???? **Location:** Hurghada, Egypt???? **Position:** HR Specialist???? **Experience:** Minimum 5 years of relevant HR experience????️ **Industry:** Construction<br>### Key Responsibilities:<br>* Manage day-to-day HR operations at the project site.* Handle employee files, contracts, attendance, leave, and personnel documentation.* Coordinate onboarding and offboarding processes.* Manage site manpower and maintain accurate employee records.* Handle employee relations and resolve day-to-day HR issues.* Coordinate with the head office regarding payroll, insurance, and employee documentation.* Manage and coordinate **employee housing arrangements**, including assigning employees to their rooms and ensuring proper settlement and accommodation.* Follow up on housing-related issues and coordinate with employees to ensure smooth accommodation arrangements.* Ensure compliance with company policies and Egyptian Labor Law.* Prepare regular HR and manpower reports.<br>### Requirements:<br>* Bachelor's degree in HR, Business Administration, or a related field.* **5+ years of experience in HR**, preferably within the construction industry.* Previous experience working on **construction/project sites** is highly preferred.* Strong knowledge of personnel and HR operations.* Experience in **employee housing/accommodation management** is a plus.* Good communication and problem-solving skills.* Ability to work independently in a site environment.* Good command of Microsoft Office, especially Excel.<br>### ???? How to Apply:<br>Please send your updated CV to:<br>???? **[hr@nadinco-eg.com](mailto:hr@nadinco-eg.com)**???? **Whats App: 01023644400**<br>Please mention **“HR Specialist – Hurghada”** in the email subject.<br>**Nadinco Constructions**Building Excellence. Delivering Quality. ????️alities. The company serves a wide range of industries and business sectors, providing exposure to diverse project types and requirements. Its teams apply extensive experience, technical know-how, and a strong commitment to quality to meet project goals. This focus on excellence and adaptability enables Nadinco Constructions to successfully manage complex challenges and unique project circumstances. Candidates joining the company can expect a professional environment that values reliability, innovation, and strong client relationships. Role Description The Human Resources Specialist is a full-time, on-site role based in Hurghada. This role is responsible for managing end-to-end recruitment processes, including drafting job postings, screening applications, scheduling interviews, and supporting onboarding activities. The specialist maintains employee records, prepares HR documentation, and assists with payroll coordination and benefits administration in line with company policies. Daily tasks include handling employee inquiries, supporting performance management cycles, and contributing to training and development initiatives. The role also involves ensuring compliance with labor regulations, helping to implement HR policies, and working closely with managers to foster a positive, safe, and inclusive work environment. Qualifications Experience in core HR functions such as recruitment, onboarding, employee relations, performance management, and HR administration. Knowledge of labor laws, HR policies, and best practices relevant to the construction or related industries. Strong communication, interpersonal, and conflict resolution skills, with the ability to build trust across all levels of the organization. Solid organizational and time-management skills, with attention to detail and the ability to handle multiple priorities. Proficiency in HR information systems (HRIS), MS Office tools, and basic data reporting and documentation. Ability to maintain confidentiality, exercise sound judgment, and work independently as well as collaboratively on-site. Bachelor’s degree in Human Resources, Business Administration, or a related field; relevant HR certifications are a plus. Previous experience in construction, engineering, or project-based environments is an advantage.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><p>Job Title:</p><br><br>TA Marketing and Employer Brand Specialist<br><p>Job Description</p><br><br><p><span><span>Employer Brand &amp; T</span><span>A</span><span>Marketing</span></span></p><br><br><p><span><span>Role Overview</span></span></p><br><br><p><span><span>Supports talent attraction and employer brand initiatives across the Middle East and Türkiye region, with a primary focus on Egypt.</span></span></p><br><br><p><span><span>Partners closely with Talent Acquisition leaders and business stakeholders to understand workforce priorities, hiring challenges and talent market opportunities, translating them into effective employer brand and talent marketing strategies.</span></span></p><br><br><p><span><span>Leads the planning, execution and optimisation of employer branding and talent attraction campaigns across digital, social and talent marketing channels. Works closely with the central creative team to develop impactful campaigns, while ensuring all activity aligns with global brand standards and reflects local market needs.</span></span></p><br><br><p><span><span>Acts as a trusted advisor to Talent Acquisition stakeholders, using market insights, campaign performance and industry trends to strengthen employer brand visibility, improve candidate attraction and support hiring outcomes across assigned markets.</span></span></p><br><br><p><span><span>Key Responsibilities</span></span></p><br><br><p><span><span>Strategic Partnership &amp; Business Consulting</span></span></p><br><br><ul><li><p><span><span>Partners with country and regional Talent Acquisition teams to understand hiring priorities, workforce challenges and market opportunities.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Advises stakeholders on the most effective employer branding and talent marketing approaches to achieve hiring objectives.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Translates business needs into clear marketing priorities, campaigns and action plans.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Acts as the primary employer brand and talent marketing partner for assigned markets.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Influences and challenges stakeholder thinking where appropriate to improve talent attraction outcomes.</span></span></p><br><br></li></ul><br><p><span><span>Campaign Strategy, Planning &amp; Creative Coordination</span></span></p><br><br><ul><li><p><span><span>Develops employer branding and talent attraction campaigns aligned with hiring demand and business priorities.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Defines campaign objectives, audience segmentation, messaging and channel strategy.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Works with the central creative team to brief, develop and deliver campaign assets.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Ensures all activity follows global brand guidelines and messaging frameworks.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Reviews and approves creative assets to ensure relevance and effectiveness in local markets.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Coordinates campaign timelines, deliverables and stakeholder expectations.</span></span></p><br><br></li></ul><br><p><span><span>Digital &amp; Social Marketing Execution</span></span></p><br><br><ul><li><p><span><span>Delivers paid and organic attraction campaigns across social, digital and employer brand channels.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Oversees campaign setup, audience targeting, optimisation and performance management.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Monitors campaign effectiveness and</span><span>implements</span><span>improvements to maximise results.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Uses digital marketing and recruitment marketing best practices to drive reach, engagement and candidate conversion.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Identifies new channels, formats and opportunities to improve attraction outcomes.</span></span></p><br><br></li></ul><br><p><span><span>Employer Brand Delivery</span></span></p><br><br><ul><li><p><span><span>Applies global employer brand strategy and guidelines across all activity.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Adapts messaging and content to reflect local market realities and talent expectations.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Partners with brand and creative teams to develop impactful employer brand content.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Identifies opportunities to strengthen employer brand visibility in priority talent segments and markets.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Supports the execution of employer brand initiatives, campaigns and talent community engagement activities.</span></span></p><br><br></li></ul><br><p><span><span>Talent Market Intelligence</span></span></p><br><br><ul><li><p><span><span>Monitors talent market trends, competitor activity and candidate behaviour.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Uses market insights and campaign data to recommend attraction strategies.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Identifies opportunities to strengthen employer brand positioning and improve talent attraction performance.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Shares market intelligence and best practices with regional stakeholders.</span></span></p><br><br></li></ul><br><p><span><span>Performance, Reporting &amp; Optimisation</span></span></p><br><br><ul><li><p><span><span>Tracks campaign performance and</span><span>communicates</span><span>results to stakeholders.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Uses data and insights to recommend improvements and optimisation opportunities.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Supports effective allocation of budgets and resources.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Identifies opportunities to scale successful campaigns and programmes across markets.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Maintains a strong focus on measurable outcomes and continuous improvement.</span></span></p><br><br></li></ul><br><p><span><span>Workload &amp; Priority Management</span></span></p><br><br><ul><li><p><span><span>Manages multiple projects, campaigns and stakeholder requirements across markets.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Balances immediate hiring priorities with long-term employer brand objectives.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Works independently while ensuring alignment with regional and global priorities.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Proactively identifies risks, gaps and resource requirements.</span></span></p><br><br></li></ul><br><p><span><span>Collaboration</span></span></p><br><br><ul><li><p><span><span>Builds strong partnerships across Talent Acquisition, Marketing, Employer Brand and Creative teams.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Provides clear campaign briefs and requirements for creative development.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Ensures alignment between hiring needs, brand standards and campaign execution.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Shares best practices, successful initiatives and learnings across markets and regions.</span></span></p><br><br></li></ul><br><p><span><span>Continuous Learning &amp; Innovation</span></span></p><br><br><ul><li><p><span><span>Keeps up to date with employer branding, digital marketing, social media and talent attraction trends.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Explores emerging tools, technologies and channels.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Applies innovative thinking to improve candidate engagement and employer brand effectiveness.</span></span></p><br><br></li></ul><br><p><span><span>Qualifications</span></span></p><br><br><ul><li><p><span><span>Bachelor's degree in Marketing</span><span>, Communications, Business or a related field.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>E</span><span>xperience in employer branding, talent marketing, recruitment marketing, digital marketing or related disciplines.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Proven experience developing and delivering employer brand or talent attraction campaigns end-to-end.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Experience partnering with senior stakeholders in a fast-paced, matrix environment.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Strong understanding of digital marketing channels, social media platforms and talent attraction strategies.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Experience managing multiple projects and priorities simultaneously.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Experience working across multiple countries, regions or markets is preferred.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Experience within customer experience, technology or service-based organisations is advantageous.</span></span></p><br><br></li></ul><br><p><span><span>Skills</span></span></p><br><br><ul><li><p><span><span>Strong stakeholder management and influencing skills.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Ability to translate business challenges into effective marketing strategies.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Strong employer branding and talent marketing expertise.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Hands-on digital and social media marketing capability.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Experience managing creative briefing and content development processes.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Strong planning, organisation and prioritisation skills.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Analytical mindset with the ability to interpret data and drive decisions.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Commercial awareness and results-oriented thinking.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Ability to work independently and manage ambiguity.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Excellent communication and presentation skills.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Adaptable, collaborative and comfortable operating in a dynamic international environment.</span></span></p><br><br></li></ul><br><br><br><p>Location:</p><br><br>EGY Cairo Egypt-Smart Village Building B2110<br><p>Language Requirements:</p><br><br>English<br><p>Time Type:</p><br><br>Full time<br> </div>

<p><h4>Who we are</h4> <p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking an IT Service Desk Specialist to provide first-line service desk support for enterprise end users, supporting Vodafone Automotive and Global Catalogue users through a helpdesk-to-helpdesk support model. The role covers request management, incident management, authorisation management, service level management, relationship management, problem management and inventory-related support, while coordinating with internal teams, partners, affiliates and third-party suppliers to deliver timely, quality-focused resolutions.</p> <p>This role is based in Cairo and sits within the Enterprise function, supporting service desk operations for Vodafone Automotive, a Vodafone Group entity delivering automotive products and services to multinational customers and their end users.</p> <h4>What you’ll do</h4> <ul> <li>Receive and manage requests and incidents through channels such as M2M, Remedy, VGECO, ServiceNow, email, phone and other integrated portals, with a strong focus on call-based support.</li> <li>Acknowledge requests and incidents within agreed response times and ensure they are processed accurately in the relevant service support systems.</li> <li>Support Vodafone Automotive users and Global Catalogue users by analysing issues, processing tickets and orders, and providing clear updates throughout the ticket lifecycle.</li> <li>Take ownership of incidents, escalations, orders and tickets, including follow-up activities and liaison with partners until resolution.</li> <li>Validate requests and incidents against agreed templates to ensure the information submitted to the next level of support is complete and accurate.</li> <li>Liaise with internal and external partners, including OPAs, Service Managers and Account Managers, to support effective service delivery.</li> <li>Monitor agreed SLAs and proactively follow up with partners by email or phone to support timely resolution.</li> <li>Provide Level 1 support and first-time resolution where possible, with Level 2 support and resolution where applicable.</li> <li>Contribute to Incident Management, Knowledge Management, Quality Management and Problem Management processes.</li> <li>Create and maintain FAQ content, knowledge management materials and contact lists to improve service desk effectiveness.</li> <li>Authorise senders and callers against authorised contact lists using defined validation procedures, and report unauthorised communications to the correct authorised contacts.</li> <li>Submit requests to add, remove or update authorised contacts through the appropriate internal teams.</li> <li>Contribute to service improvement initiatives that enhance the service desk operation and customer experience.</li> </ul> <h4>Who you are</h4> <ul> <li>You have experience working in a customer-facing support function, preferably within IT.</li> <li>You bring good technical and IT knowledge, with the ability to analyse customer issues and support practical resolutions.</li> <li>You have experience working in a multi-partner environment and can collaborate effectively with internal and external stakeholders.</li> <li>You are confident using Microsoft Office applications and service support systems.</li> <li>You communicate clearly in business-level German and English, both written and spoken.</li> <li>You are organised, analytical and able to manage detailed issue investigation while maintaining a helpful and customer-focused approach.</li> <li>You can work effectively in an international and virtual team environment.</li> <li>You are comfortable working in dynamic, changing environments and can adapt your approach as business needs evolve.</li> <li>Knowledge of ITIL processes or an ITIL v3 qualification would be an advantage.</li> <li>Familiarity with Remedy or other support tools, shared service centre experience, Vodafone process knowledge, relevant qualifications or a general understanding of IoT would be beneficial.</li> <li>Additional written and spoken language skills, especially Spanish, French, Italian or Hungarian, would be an advantage.</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <ul> <li>An opportunity to support multinational Vodafone Automotive customers and enterprise end users in a global service environment.</li> <li>Exposure to a broad service desk model covering incident management, request management, authorisation management, service level management, knowledge management and problem management.</li> <li>The chance to collaborate with internal teams, partners, affiliates and third-party suppliers across a multi-partner support ecosystem.</li> <li>Practical experience with service support tools and integrated customer support portals, including Remedy, VGECO, ServiceNow, M2M, email and phone-based support channels.</li> <li>A role that supports continuous service improvement and encourages contribution to improved service desk operations.</li> </ul> <h4>What skills you will learn</h4> <ul> <li>End-to-end incident, request, ticket and order lifecycle management within an enterprise service desk environment.</li> <li>SLA monitoring, escalation follow-up and partner coordination across internal and external support teams.</li> <li>Knowledge management practices, including FAQ creation, support collateral maintenance and contact list management.</li> <li>Authorisation management and validation procedures for approved contacts and support communications.</li> <li>Practical application of ITIL-aligned service management processes, including incident, problem, quality and knowledge management.</li> <li>Customer communication, issue analysis and first-time resolution techniques in a multilingual support environment.</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><i><b><u><span>Summary for the Job:</span></u></b></i></p><br><p><span>-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</span> <i><span>This position is responsible to execute daily the approved method of analysis for Raw and Auxiliary Materials &amp; supervise the sampling processes as well as Nitrogen Analysis &amp; analysis of primary packaging materials..</span></i></p><br><p><i><b><u><span>Main responsibilities:</span></u></b></i></p><br><p><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</span> Conduct sampling operations for raw, auxiliary &amp; Packaging materials and supervise sampling operations ensuring its full compliance with relevant SOPs procedures and analysis for Raw and auxiliary materials and ensures that all sampling operations are carried out following approved written instructions (each batch) of material.</p><br><p><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</span> Performs all necessary approved testing procedures of the raw and auxiliary materials, and packaging materials issues certificates of analysis required and to ensure that all obtained results are within the specified approved limit, using valid method of analysis.</p><br><p><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</span> Immediate reporting of out of specification test results or batch deviation reports whenever needed to the lab head and the Q.C manager.</p><br><p><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</span> Issues and updates materials specifications, method of analysis.</p><br><p><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</span> Analysis of Nitrogen according to method of analysis of pharmacopeia.</p><br><p><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</span> &nbsp;Preparation and Standardization of Volumetric solutions used in lab.</p><br><p><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</span> Release of Raw, Auxiliary &amp; packaging materials on SAP</p><br><p><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</span> &nbsp;Participates in product analysis as assigned</p><br><p><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</span> Assisting in Printed packaging materials testing</p><br><p><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</span> Prepare relevant SOPs and follows up the update according to requirements</p><br><p><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</span> Prepare relevant batch deviation whenever needed to be approved by Q.C. Manager.</p><br><p><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</span> Assures that all activities carried on in are complying with the safety measures.</p><br><p><i><b><u><span>HSE Responsibilities:</span></u></b></i></p><br><p><i><span>1.&nbsp;&nbsp;&nbsp;&nbsp; Follow the approved HSE policy and requirements.</span></i></p><br><p><i><span>2.&nbsp;&nbsp;&nbsp;&nbsp; Following the statutory legislation concerning Health, Safety and environmental law.</span></i></p><br><p><i><span>3.&nbsp;&nbsp;&nbsp;&nbsp; Hydrocarbons/ hazardous substance &amp; waste segregation in accordance with approved waste management system.</span></i></p><br><p><i><b><span>Others:</span></b></i></p><br><p><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</span> <i><span>Perform other duties as assigned.</span></i></p><br><p><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</span> <i><span>Respect of company’s values, code of ethics and social charter.</span></i></p><br><p><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</span> <i><span>Respect of personal data protection charter.</span></i></p><br><p><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</span> <i><span>Responsible for applying the HSE related requirements for the company in all related working procedures.</span></i></p><br><p><b><u><span>Requirements/Qualifications</span></u></b></p><br><p><b><span>Experience</span></b></p><br><p><i><span>(List quantifiable, minimum and required qualifications in addition to preferred qualifications)</span></i></p><br><p><i><span>3&nbsp;- 5 years experience in related positions, preferably in multinational company.</span></i></p><br><p><i><u><span>Special Knowledge/Skills:</span></u></i></p><br><p><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</span> &nbsp;Good <i><span>command of English Language</span></i></p><br><p><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</span> <i><span>Good computer skills / MS</span></i></p><br><p><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</span> <i><span>Familiar with new instrumental analysis techniques</span></i></p><br><p><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</span> <i><span>HSE appropriate knowledge</span></i></p><br><p><b><span>Education</span></b></p><br><p>Bachelor degree in Pharmaceutical Science, or Science.</p><br><p><b><span>Soft skills</span></b></p><br><p>Time management, Good Communication skills, team player, problem solving</p><br><p><b><span>Technical skills</span></b></p><br><p>&nbsp;QC Materials &amp; packaging &nbsp;testing</p><br><p><b><span>Languages</span></b></p><br><p>English -Arabic</p><br>Pursue <i>progress</i>, discover <i>extraordinary</i><p>Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.</p><br><p>At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.</p><br><p>Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!</p><br> </div>

<p><h4>Join us</h4> <p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p> <h4>Role profile</h4> <p>The role primarily focuses (100%) on delivering end to end development solutions for BI and Big Data quality tasks, including pipelines, data trends and dashboards plus managing the system optimization, monitoring workflow performance, administering DWH applications and Big Data clusters, managing vendor communications, and handling system upgrades.</p> <h4>Data quality management</h4> <ul> <li>Design, develop, and implement solutions to monitor, validate, and improve data accuracy, consistency, and completeness.</li> </ul> <h4>Pipeline development & optimization</h4> <ul> <li>Build data quality gates to ensure and maintain scalable data pipelines for processing and validating large datasets efficiently.</li> </ul> <h4>ETL & data integrations</h4> <ul> <li>Develop and enhance ETL processes to ensure seamless data movement across systems while maintaining data quality dashboards end to end development flow.</li> </ul> <h4>Data governance & compliance</h4> <ul> <li>Ensure adherence to data governance policies, regulatory standards, and best practices for data management.</li> </ul> <h4>Root cause analysis & issue resolution</h4> <ul> <li>Investigate data anomalies, identify root causes, and implement corrective measures proactively.</li> </ul> <h4>Automation & monitoring</h4> <ul> <li>Develop automation scripts and monitoring frameworks to streamline data quality checks and alert on anomalies.</li> </ul> <h4>Performance tuning</h4> <ul> <li>Optimize query performance, database indexing, and system configurations to enhance efficiency.</li> </ul> <h4>Stakeholder communication</h4> <ul> <li>Work closely with data analysts, engineers, business teams, and vendors to ensure data quality objectives are met.</li> </ul> <h4>Competencies and qualifications</h4> <p>Understanding the critical role in ensuring the quality, performance, and reliability of data solutions. The responsibilities and mindset should include:</p> <ul> <li><strong>Commitment to high data quality</strong><br> Passion for developing optimized code to ensure data quality to end user and develop the dashboards for analysis, optimizing performance, and applying a scientific approach to tuning and analysis.</li> <li><strong>Agile community experience</strong><br> Working in Agile teams in order to ensure delivering the needed quality gates and proactive actions.</li> <li><strong>Customer oriented approach</strong><br> A deep understanding of customer needs, ensuring that every developed feature and solution enhances the end user experience while proactively identifying and addressing potential issues before they arise. Committed to delivering solutions that enhance customer experience and satisfaction.</li> </ul> <h4>Must have technical / professional qualifications</h4> <ul> <li>Bachelor of Computer Science or related domains.</li> <li>0 to 1 years in engineering, specifically in building quality gates for data pipelines, ensuring data accuracy, and administering distributed systems.</li> <li>Experience in Big Data systems and technologies such as Java, Python, NoSQL, Node.js, Angular, Kafka, Yarn, HBase, Zookeeper, and understanding of distributed systems like Hadoop (HDFS).</li> <li>Knowledge of data processing frameworks, such as Apache Hadoop (MapReduce), Apache Spark, Apache Kafka.</li> <li>Understanding of data warehousing concepts and technologies.</li> <li>Familiarity with ETL tools and processes for efficiently moving and transforming data.</li> </ul> <h4>Not a perfect fit?</h4> <p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p> <h4>Who we are</h4> <p>We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p> <h4>Accessibility</h4> <p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to the relevant guidance provided by Vodafone.</p> <p>Together we can.</p></p><p></p>

<p><h4>Join us</h4> <p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p> <h4>Role profile</h4> <ul> <li>Operate and support Telco Cloud platforms, including OpenStack, Kubernetes, and cloud-native workloads.</li> <li>Oversee VNF/CNF lifecycle management within NFV architectures.</li> <li>Monitor platform performance, capacity, availability, faults, and service health.</li> <li>Lead incident, problem, change, and release management activities.</li> <li>Perform root cause analysis (RCA), define corrective actions, and drive preventive measures.</li> <li>Support High Availability (HA) and Disaster Recovery (DR) design, testing, and implementation.</li> <li>Coordinate planned and unplanned changes with internal teams, vendors, and customers.</li> <li>Lead incident escalation, crisis management, and technical bridge calls during major incidents.</li> <li>Drive infrastructure automation, self-healing initiatives, and operational tooling enhancements.</li> <li>Ensure security, patching, vulnerability remediation, and compliance activities.</li> <li>Create and maintain operational documentation, procedures, runbooks, and knowledge base articles.</li> <li>Define, track, and report operational objectives and performance metrics.</li> <li>Prepare operational reports, service reviews, and executive-level summaries.</li> <li>Provide technical leadership, coaching, and mentoring to team members.</li> <li>Participate in audits, regulatory activities, governance processes, and risk assessments.</li> <li>Validate vendor solutions, technical designs, and cloud platform architectures.</li> <li>Recommend technology platforms, tools, and process improvements to enhance service reliability and efficiency.</li> </ul> <h4>Competencies and qualifications</h4> <ul> <li>3–5 years of OpenStack operations experience.</li> <li>Strong understanding of Linux (Ubuntu/CentOS) and networking fundamentals.</li> <li>Familiarity with OpenStack core services and their interdependencies.</li> <li>NFV, CNF, VNF, ETSI MANO frameworks.</li> <li>Prometheus, Grafana, ELK Stack, Zabbix.</li> <li>Ansible, Terraform, Python, Bash.</li> <li>3–5 years of hands-on experience in VMware operations and administration.</li> <li>Strong knowledge of vCenter, NSX-T, VCF.</li> <li>Experience with resource optimization, snapshot management, and storage integrations (SAN/NAS).</li> <li>Understanding of networking (VLANs, routing, firewalls) and backup integrations (Veeam or similar).</li> <li>Strong analytical and problem-solving skills.</li> <li>Ability to make decisions under pressure.</li> <li>Excellent communication and stakeholder management.</li> <li>Process driven and detail oriented mindset.</li> <li>Continuous improvement and learning orientation.</li> <li>VMware certification (VCP or higher) is preferred.</li> <li>Certified OpenStack Administrator (COA) or equivalent OpenStack certification is preferred.</li> </ul> <h4>Not a perfect fit?</h4> <p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p> <h4>Who we are</h4> <p>We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p> <p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please contact the recruitment team for guidance.</p> <p>Together we can.</p></p><p></p>

<p><h4>Join us</h4> <p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p> <h4>Job summary</h4> <p>The QA & Testing Auto. Tech Specialist (Enterprise Solutions Tribe) is responsible for supporting the testing team to ensure the quality and reliability of software products. This entry-level role focuses on executing manual test cases, learning the fundamentals of automation, and assisting in the identification and reporting of bugs. The engineer will work under the supervision of senior testers and collaborate with development teams to gain hands-on experience in the software testing lifecycle.</p> <h4>Job description</h4> <p><strong>Key responsibilities:</strong></p> <p><strong>Test execution & documentation</strong><br> Execute manual test cases and report defects clearly.<br> Assist in documenting test scenarios, steps, and expected results.<br> Help maintain test artifacts under guidance.</p> <p><strong>Automation support</strong><br> Participate in learning automation scripting and framework usage.<br> Assist in running automated tests and interpreting basic results.<br> Support senior testers in test script development and maintenance.</p> <p><strong>Collaboration & communication</strong><br> Work closely with business team members and developers to understand requirements and testing scope.<br> Attend daily standups, sprint planning, and review meetings.<br> Provide updates on test execution progress and issues.</p> <p><strong>Learning & development</strong><br> Take part in internal training and mentorship programs.<br> Stay updated with foundational QC and automation concepts.<br> Gradually take on more complex testing tasks as skills develop.<br> Capture lessons learnt and best practice to improve test methodologies.</p> <p><strong>Not a perfect fit?</strong><br> Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p> <h4>Qualifications</h4> <p><strong>Education & experience:</strong><br> Bachelor’s degree in computer science, information technology, or a related field.<br> 1–2 years of experience in software testing.<br> Internship or academic experience in testing is a plus.<br> Basic understanding of software development and QA processes.<br> Certified ISTQB Foundation level is mandatory.</p> <p><strong>Technical skills:</strong><br> Knowledge of test case design, execution, and bug reporting.<br> Familiarity with at least one test management or defect-tracking tool (e.g., JIRA).<br> Exposure to test automation tools (e.g., Selenium, Appium).<br> Basic understanding of scripting or programming (e.g., Java, Python).<br> Awareness of Agile methodologies.<br> Certified ISTQB Agile tester is a plus.</p> <p><strong>Soft skills:</strong><br> Good communication and collaboration skills.<br> Willingness to learn and take direction from senior team members.<br> Detail-oriented mindset with an eagerness to improve.<br> Team player with a proactive attitude.</p> <h4>Who we are</h4> <p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Operate and support Telco Cloud platforms, including OpenStack, Kubernetes, and cloud-native workloads. Oversee VNF/CNF lifecycle management within NFV architectures. Monitor platform performance, capacity, availability, faults, and service health. Lead incident, problem, change, and release management activities. Perform root cause analysis (RCA), define corrective actions, and drive preventive measures. Support High Availability (HA) and Disaster Recovery (DR) design, testing, and implementation. Coordinate planned and unplanned changes with internal teams, vendors, and customers. Lead incident escalation, crisis management, and technical bridge calls during major incidents. Drive infrastructure automation, self-healing initiatives, and operational tooling enhancements. Ensure security, patching, vulnerability remediation, and compliance activities. Create and maintain operational documentation, procedures, runbooks, and knowledge base articles. Define, track, and report operational objectives and performance metrics. Prepare operational reports, service reviews, and executive-level summaries. Provide technical leadership, coaching, and mentoring to team members. Participate in audits, regulatory activities, governance processes, and risk assessments. Validate vendor solutions, technical designs, and cloud platform architectures. Recommend technology platforms, tools, and process improvements to enhance service reliability and efficiency.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>3-5 years of OpenStack operations experience.</li><li>Strong understanding of Linux (Ubuntu/CentOS) and networking fundamentals.</li><li>Familiarity with OpenStack core services and their interdependencies.</li><li>NFV, CNF, VNF, ETSI MANO frameworks</li><li>Prometheus, Grafana, ELK Stack, Zabbix</li><li>Ansible, Terraform, Python, Bash</li><li>3-5 years of hands-on experience in VMware operations and administration.</li><li>Strong knowledge of vCenter, NSX-T, VCF.</li><li>Experience with resource optimization, snapshot management, and storage integrations (SAN/NAS).</li><li>Understanding of networking (VLANs, routing, firewalls) and backup integrations (Veeam or similar).</li><li>Strong analytical and problem solving skills</li><li>Ability to make decisions under pressure</li><li>Excellent communication and stakeholder management</li><li>Process driven and detail oriented mindset</li><li>Continuous improvement and learning orientation</li><li>VMware certification (VCP or higher) is preferred.</li><li>Certified OpenStack Administrator (COA) or equivalent OpenStack certification is preferred.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Providing excellent service every time is part of our mission to become the world’s most customer-centric company. As a Support &amp; Ops Specialist you exemplify our Customer Service Mission Statement by using operational expertise to assist the UK network with technical skills, process improvement initiatives and customer escalations.<br>Key job responsibilities<br>- Listen closely to customers; understand, paraphrase and prioritise customer needs before providing appropriate solutions<br>- Communicate with customers using verbal and written communication methods, ensuring accuracy and concision.<br>- Utilise conflict resolution and decision making skills as applicable to customer, demonstrate highly effective listening skills and patience<br>- Be aware of and adhere to applicable company policies when dealing with customer interactions<br>- Facilitate flow of information between Amazon Freight and our external customers, proactively resolving any potential issues that impacts customer experience and performance delivery<br>- Maintain knowledge of resources and operational procedures<br>- Collaborate with team members to strive for continuous improvement<br>- Work independently on projects or tasks to identify and resolve issues<br>A day in the life<br>A Support &amp; Ops Specialist facilitates flow of information between Amazon Freight and our external customers, proactively resolving any potential issues that impacts customer experience and performance delivery. A Support &amp; Ops Specialist provides proactive and timely resolution to any issue in hand by researching &amp; querying internal tools, by taking real-time decisions and having an effective communication with the stakeholders (verbal and written) that build rapport.<br>- 1+ years of working with computers and Microsoft Office (including Outlook, Word, and Excel) experience<br>- High school or equivalent diploma<br>- Work 40 hours/week, and overtime as required<br>- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays<br>- Are 18 years of age or older<br>- Advanced proficiency in both written and verbal in German/French/Spanish (Minimum B2 Common European Framework of Reference, CEFR)<br>- Relevant experience in analysing data and creating reports for leadership Advanced proficiency in both written and verbal in English/ German/French/Spanish (Minimum B2 Common European Framework of Reference, CEFR)<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Develop responsive fixed and FWA uses related to CPE which was managed by HDM Defined the new API that used for the use case (input calls, output results) Maintain the HDM system Track the CPEs connection issue Develop and design Splunk dashboard for fixed CPEs statistics Responsible for integration between HDM and any 3rd party system to avail HDM function through it Troubleshooting the missing no provision CPE with network fixed and security teams</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Strong experience in Windows Server Administration .</li><li>Strong experience in Linux Administration (Red Hat, CentOS, and Solaris).</li><li>Hands-on experience with Oracle WebLogic Administration .</li><li>Experience in Database Administration (SQL Server, Oracle Database, MySQL, or PostgreSQL), including basic database management, SQL queries, backup, and restore.</li><li>Proficiency in Python , Bash , and PowerShell scripting.</li><li>Good understanding of RESTful APIs , JSON , and XML .</li><li>Experience with API design and testing using Postman and Swagger .</li><li>Ability to build and integrate APIs based on technical documentation.</li><li>Solid understanding of IP networking, routing, firewalls, and VPNs .</li><li>Experience troubleshooting network connectivity issues .</li><li>Knowledge of Fixed Network Connectivity , including Fixed Gateway, BNG, Edge Routers, Firewalls, and Gated Community networks.</li><li>Knowledge of Mobile Internet Connectivity , including GGSN, NAT/IP addressing, and Fixed Wireless Access (FWA).</li><li>Knowledge of Core Network Connectivity , including Firewall Policies, PE Routers, IP Networking, and Switching.</li><li>Strong troubleshooting and analytical abilities</li><li>Excellent English communication (spoken and written)</li><li>Strong team player and collaborative mindset</li><li>Ability to handle pressure and work in on-call shifts</li><li>Vendor management</li></ul><p></p></section>

<p><h4>Who we are</h4> <p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking a core monitoring engineering specialist to design, implement, support and continuously enhance enterprise monitoring platforms that serve Vodafone Group and local markets globally. This role offers the opportunity to work across large-scale monitoring and observability environments, contribute to technology transformation initiatives, collaborate with stakeholders across multiple countries, and help deliver innovative monitoring solutions that improve service visibility, operational efficiency and customer experience. The successful candidate will play an important role in engineering monitoring platforms, evaluating new technologies, supporting solution design activities, and driving automation and integration initiatives.</p> <h4>What you’ll do</h4> <ul> <li>Design, install, configure, build and deploy enterprise monitoring environments and monitoring tool platforms.</li> <li>Deliver proof of value and proof of concept activities to demonstrate platform capabilities and support business growth opportunities.</li> <li>Assess emerging technologies and vendors, identifying opportunities to improve monitoring capabilities and services.</li> <li>Develop and implement technical solutions, integrations and automation aligned to customer and business requirements.</li> <li>Support project and transition planning through technical expertise, solution estimations and design decisions.</li> <li>Collaborate with business stakeholders, architects and process owners to define, design and deliver monitoring solutions.</li> <li>Contribute to the successful delivery of monitoring system implementations and engineering projects within agreed timelines.</li> </ul> <h4>Who you are</h4> <ul> <li>Bachelor’s degree in engineering, information technology, telecommunications, or a related discipline.</li> <li>Experience working within service management, monitoring, observability or IT operations environments.</li> <li>Knowledge of monitoring and IT operations management platforms, including Micro Focus ITOM technologies such as Operations Bridge, Universal Discovery, SiteScope, BSM/APM and related solutions.</li> <li>Experience creating technical designs and low-level design documentation for engineering solutions.</li> <li>Understanding of ITIL and IT service management processes, particularly change and configuration management.</li> <li>Strong analytical, troubleshooting and problem-solving capabilities with a structured approach to delivery.</li> <li>Experience with API development, SQL, scripting and programming languages such as Python, Java, JavaScript, PowerShell, Perl or Shell scripting.</li> <li>Knowledge of Linux and Windows administration, web application servers and enterprise application environments.</li> <li>Exposure to cloud-native technologies, containerisation and orchestration platforms such as Docker and Kubernetes.</li> <li>Effective stakeholder management, communication and documentation skills.</li> <li>Ability to work independently, prioritise effectively and take ownership of deliverables.</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <ul> <li>Opportunity to work on large-scale global monitoring and observability platforms supporting multiple Vodafone markets.</li> <li>Exposure to enterprise technologies, cloud platforms, automation initiatives and modern IT operations practices.</li> <li>Collaboration with international teams, architects, engineers and business stakeholders.</li> <li>Opportunities to contribute to innovation, technology transformation and service improvement programmes.</li> <li>A dynamic environment that supports professional development and continuous learning.</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced monitoring and observability platform engineering.</li> <li>Enterprise IT operations management and service management practices.</li> <li>Automation, API integration and scripting techniques for operational efficiency.</li> <li>Cloud, containerisation and Kubernetes-based operational technologies.</li> <li>Technical solution design, stakeholder engagement and project delivery methodologies.</li> <li>Vendor technology assessment and enterprise architecture collaboration.</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

Key Responsibilities:Acts as Focal Point or the Department and representing the department as a Center of Excellence Function. Support the full employee lifecycle processes including onboarding, offboarding, and HR administration. Prepare and organize New Employee Files, Hiring Documents, contracts and HR records. Communicate Alerts for New Hirings, Resignations and Internal Changes and make sure all designated parties are informed. Assist in maintaining and updating employee files Communicate and update on Medical Insurance Enrollment and employee needs if any. Maintaining Employee Database Follow up with HRBPs and other stakeholders regarding hiring requirements, job profiles, and recruitment workflow updates. Accordingly Updating Back end applications and systems (Hits and Oracle) Assigning Parking slots to New Employees Requesting Car Access and Coordinating for needed access for designated Employees. Maintaining Open Vacancies Tracker. Reporting on Status of ongoing Tasks and Interviews Support recruitment activities when needed, including interview scheduling and candidate sourcing. Assist in Finalizing Sales Offers and Hiring. Assist various HR functions whenever needed. Coordinate with internal stakeholders to ensure smooth HR operations and workflow follow-ups. Assist with departmental administrative tasks and procurement cycle follow-ups, including payment approvals and procurement coordination. Provide day-to-day HR operational support while maintaining professionalism and confidentiality.<br>Needed Qualifications:• 1-4 Years of Experience • Excellent Command of English and Arabic both Spoken and Written• Excellent Communication Skills• Excellent Time Management • Excellent Organizational Skills • Customer Service Oriented• Very Good Knowledge of Microsoft Office

Position Overview<br><br>The Social Media Moderator is responsible for managing daily community interactions, protecting brand reputation, and delivering fast, accurate customer responses across all social platforms. This role acts as a primary frontline voice for Waffarha, driving positive engagement, enforcing community standards, and channeling key customer insights back to internal teams.<br><br>Compensation & Benefits<br><br>???? Total Earning Potential: Up to EGP 15,000/month<br><br>Base Monthly Salary: EGP 12,000KPI Bonus: Avg. EGP 2,000–3,000/month based on performance (up to 20%)<br><br>????️ Insurance & Protection<br><br>Social Insurance Medical & Life Insurance<br><br>???? Perks & Growth<br><br>Waffarha Employee Discounts Occasional Grants & Employee Benefits Career Growth Opportunities — be part of a fast-growing company expanding across the MENA region<br><br>???? Work Schedule<br><br>Shifts rotate within: 8:00 AM – 11:00 PM (males) / 8:00 AM – 9:00 PM (females) Shift Length: 9 hours per shift (9 hours — 1 hour break) Days Off: 2 rotational days off per week Chat Support Track: Hybrid — flexible scheduling within shift windows<br><br>Business Objectives of This Role<br><br> Protect Brand Reputation: Respond rapidly to public comments and direct messages to prevent negative sentiment from escalating or going viral. Maintain Consistent Brand Voice: Ensure every public reply strictly aligns with brand tone, company policy, and core messaging guidelines. Reduce Response Time (SLA): Consistently hit first-response and resolution targets across all active social channels to maintain high CSAT/NPS scores. Generate Product/Ops Feedback Loops: Collect user sentiment and complaints to feed directly into product, operations, and merchant recommendation pipelines. <br><br>Key Responsibilities<br><br> Community Moderation & Engagement: Monitor, review, and respond to comments, inbox messages, and user-generated content across social platforms. Maintain active engagement, manage competition communications, and produce a tailored profile of brand stickers to connect with target user segments. Replying Strategy & Merchant Recommendations: Help create the platform’s replying strategy and build a dedicated recommendation plan featuring partner merchants to suggest to users in comment threads. Guidelines & Escalations: Enforce community standards by filtering harmful content while immediately escalating sensitive complaints or potential PR risks to the appropriate teams. Reporting & Strategy Support: Produce monthly reports detailing customer insights for cross departmental use, assist in post scheduling, support Marcom campaigns, and track relevant audience trends and hashtags. <br><br>Top 3 Success KPIs<br><br>First Response Time (FRT) Resolution Time Escalation Rate %<br><br>Qualifications & Experience Requirements<br><br> Education: Bachelor's degree in Communications, Marketing, Media, Journalism, or a related field (or equivalent practical experience). Years of Experience: 1–3 years of experience managing multi-platform social media moderation, customer service, or community management. <br><br>Technical Skills & Competencies<br><br> Social Media Inbox Tools: Proficiency in Meta Business Suite, CRM systems, or related social media management tools to manage high-volume messages/comments at scale. Language & Typing: Exceptional, clean written grammar with fast and accurate typing skills in both Arabic and English. Platform Mechanics: Solid understanding of platform algorithms, public comment vs. DM visibility, and flagging/reporting tools across Facebook, Instagram, X, Tik Tok, and other platforms. Soft Skills: Sound judgment under pressure, high attention to detail, strong organizational abilities, and professional handling of sensitive or high-risk content.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia.<br> Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce.<br> Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team.<br> Job Type Full-time (Remote, working full UK business hours) Engagement: Independent Contractor Job Summary We are looking for a highly skilled, hands-on Paid Media Specialist to take full ownership of performance marketing across a diverse portfolio of 12+ brands.<br> This is the most visible role within the group, requiring a blend of technical platform mastery and confident client communication.<br> You won’t just be clicking buttons; you will be the architect of multi-channel strategies, the expert builder of conversion tracking, and the primary point of contact for our clients.<br> If you thrive on accountability, enjoy working across both Google and Meta, and pride yourself on being a "doer" rather than just a strategist, this is the role for you.<br> Key Responsibilities End-to-End Campaign Management: Build, restructure, and optimize campaigns across Google Ads (Search, PMax, Display) and Meta Ads.<br> Technical Implementation: Set up and verify conversion tracking from scratch using Google Tag Manager, Pixels, and Conversion API (CAPI).<br> Account Architecture: Design robust account structures, including precise match-type separation and bid strategy management.<br> Performance Reporting: Produce monthly written reports with deep-dive commentary—explaining the "why" behind the data, not just the "what.<br>" Client Leadership: Lead client review calls, presenting results with transparency and confidence (even during challenging months).<br> Strategic Collaboration: Brief internal design teams on creative/video needs and feed paid search insights to the SEO team to sharpen organic targeting.<br> Proactive Auditing: Identify and flag underperforming accounts within 48 hours and implement fixes without needing to be prompted.<br> Competitive salary based on experience 100% remote work environment Long-term stability within a growing group of companies High-impact role with significant autonomy Opportunity to work across a diverse range of industries and brands Hands-on Expertise: Proven experience in day-to-day Google Ads and Meta Ads management.<br> We are looking for an execution expert, not a high-level agency overseer.<br> Tracking Proficiency: Must be able to build conversion tracking and GTM setups from the ground up independently.<br> Communication: Fluent spoken and written English with the ability to lead professional client meetings.<br> Schedule: Full commitment to working UK business hours (GMT/BST) long-term.<br> Analytical Mindset: Ability to interpret data and provide actionable landing page recommendations to improve ROI.<br></span> </div>

Manara School’s Mission Manara School provides exceptional students with a world-class education based on ethics, academics, and diversity. We expect our students to become the passionate leaders required to shape a more prosperous and equitable world.<br>About Manara School Manara School started its first year of operation in the Fall of 2023, with its inaugural class of 2028. The school is expected to grow to 500 students. As a co-educational residential school, with a mission to provide exceptional students with a world-class education based on ethics, academics, and diversity, Manara continues to build its organizational systems and infrastructure.<br>Reporting to: IT Manager<br>Job Responsibilties:<br>1. Senior Helpdesk and User Support Receive, log, prioritize, troubleshoot, resolve, and follow up daily helpdesk tickets from academic, administrative, dormitory, and operational users. Provide the full range of direct user support, covering both routine service requests and more complex technical incidents. Troubleshoot Windows and Chrome OS devices, printers, interactive displays, classroom technology, audiovisual equipment, network access, email, accounts, and supported applications. Create and maintain user accounts, email accounts, groups, permissions, shared resources, and access assignments according to approved procedures. Prepare, configure, deploy, collect, and maintain laptops, desktops, Chromebooks, peripherals, and other assigned equipment. Provide classroom support, including interactive screens, projectors, presentation equipment, student devices, and connectivity issues. Support the installation, testing, and basic troubleshooting of access points, cameras, printers, telephones, access-control devices, and related equipment. Own tickets from diagnosis through resolution, document actions clearly, and communicate progress and expected resolution times to users. Support onboarding, offboarding, device preparation, account access, permissions, and technology orientation. Maintain the helpdesk knowledge base, standard troubleshooting guides, asset records, and accurate ticket classifications. Identify recurring incidents, conduct root-cause analysis, and recommend permanent corrective actions. Support school events, examinations, meetings, and other critical activities requiring reliable technology services.<br>2. Systems, Network and Infrastructure Administration Administer and monitor Windows servers, virtualization platforms, storage, backups, endpoint services, and other assigned infrastructure. Support LAN, WAN, VLAN, Wi-Fi, switching, routing, DHCP, DNS, internet connectivity, and network access under the architecture and security standards approved by the IT Manager. Configure, monitor, troubleshoot, and maintain assigned Cisco networking and telephony systems, Aruba switches and wireless infrastructure, and Forti Gate firewall and security services. Monitor infrastructure availability, capacity, performance, alerts, and logs; respond to incidents and escalate critical risks immediately. Perform approved system updates, patching, configuration changes, preventive maintenance, and lifecycle tasks with documented change and rollback plans. Administer user identities, groups, permissions, shared resources, and access controls according to approved procedures and least-privilege principles. Administer and monitor Kaspersky endpoint protection and EDR services, including policy deployment, updates, alerts, investigations, remediation actions, and reporting. Maintain backup schedules, verify backup success, perform authorized restoration tests, and support disaster-recovery readiness. Maintain technical documentation including diagrams, IP/VLAN records, configurations, inventories, warranties, licenses, and recovery procedures.3. Cloud and Business Applications Support Provide technical administration and advanced support for Google Workspace, the SIS/LMS environment, Odoo ERP, HEIApply, and other school platforms assigned by the IT Manager. Troubleshoot application access, permissions, workflows, data exchange, integrations, and user-reported errors; coordinate with vendors when escalation is required. Support approved configurations, upgrades, testing, automation, reports, and system-improvement initiatives. Assist users with application adoption and provide short training sessions or user guides when needed. Protect data confidentiality and apply role-based access controls across academic, HR, finance, admissions, and operational systems.4. Cybersecurity and Operational Controls Apply approved security policies, hardening standards, patching requirements, MFA, endpoint protection, and access-control procedures. Monitor security alerts and unusual activity, preserve relevant evidence, and report suspected incidents immediately to the IT Manager. Support vulnerability remediation, access reviews, backup verification, audit requests, and cybersecurity awareness activities. Maintain confidentiality of student, employee, financial, admissions, and operational information. Follow change-management procedures and obtain authorization before making changes that may affect service availability or security.5. Projects, Vendors and Team Support Participate in infrastructure, systems, classroom technology, surveillance, access-control, telephony, and application projects as assigned. Coordinate technical visits and follow up vendor tickets, installations, testing, and handover documentation while keeping the IT Manager informed. Support technical evaluation and proof-of-concept activities; provide evidence-based recommendations without committing the school commercially. Guide junior/helpdesk staff, share technical knowledge, review escalations, and promote consistent service standards. Provide planned coverage during absences or peak periods and respond to critical incidents according to the school’s approved support arrangements. Qualifications and Experience Bachelor’s degree in Information Technology, Computer Science, Information Systems, Engineering, or a related discipline; equivalent relevant experience may be considered. At least 4 years of relevant IT experience combining hands-on helpdesk support with systems and network administration. Demonstrated experience with Windows administration, identity and access management, TCP/IP networking, Wi-Fi, switching, DHCP, DNS, backup, endpoint management, and security operations. Hands-on experience with Cisco networking or telephony, Aruba switching and wireless, Forti Gate firewalls, and Kaspersky endpoint protection/EDR is strongly preferred. Experience supporting cloud productivity platforms; Google Workspace experience is strongly preferred. CCNA, ITIL, Aruba/HPE and a relevant Fortinet/Forti Gate certification are preferred.