وظائف مندوب علاقات عامه

<p><h4>Company description</h4> <p>Swissotel Sharm El Sheikh All-Inclusive Collection resort offers an unforgettable vacation for its guests with a sense of luxury service nested with nature, with a wide range of accommodation types, from rooms and suites featuring contemporary designs, including a unique side for adults.</p> <p>All this in the peaceful surroundings of beautiful gardens, swimming pools, magnificent landscapes, a wide variety of à la carte restaurants, and particular spa services. Esteemed guests are welcome to relax and unwind in a quiet and elegant setting in the resort and enjoy a genuine experience of leisure, pleasure, and successful meetings.</p> <p>Join our motivated and vibrant team and build your career with us.</p> <h4>Job description</h4> <p>Support the Executive Chef in selecting qualified personnel for the Italian kitchen; ensuring that staff work in a healthy, coherent, systematic, and organized manner; and creating team spirit while increasing their motivation through training, professional skills, and personal development.</p> <p>Is responsible for the cost, quality, hygiene, taste, and presentation of all Italian dishes produced in or purchased by the facility and for ensuring guest satisfaction related to these.</p> <p>Within kitchen hygiene rules, all chefs working in the kitchen should maintain short and well-cared-for hair, and men are not allowed to have moustaches or beards.</p> <p>Work in a coordinated manner with all Sous Chefs and Section Chefs and instruct them as needed regarding Italian cuisine.</p> <p>Identify the work methods and Italian cooking standards and ensure that these are applied to prepare food of high quality and to maintain personnel efficiency.</p> <p>Check the daily provision vouchers and accelerate the circulation of slow-moving Italian ingredients.</p> <p>Control the current status of raw foods and provisions; prevent spoilage; ensure efficient use of excess food; and control food portions.</p> <p>Make sure all personnel comply with personal hygiene rules.</p> <p>Check all storage areas at the beginning of work; ensure they are orderly; deliver old products to production; and make sure remaining food is used efficiently. Check cooling systems and ensure food is used according to the first-in, first-out (FIFO) principle.</p> <p>Check the menu and inform the personnel of any missing or problematic ingredients to prevent recurring issues.</p> <p>Monitor the performance of personnel and report any inefficiencies to the Executive Chef.</p> <p>Assist the Executive Chef in preparing Italian menus, taking into account facility standards, food cost budgets, and special occasions (private functions, special themes, etc.).</p> <p>Determine the necessary cooking methods to produce Italian food in a quality and healthy manner and control whether these methods are implemented.</p> <p>Deliver trainings to kitchen staff about menu preparation, Italian recipes, and food cost management (excluding standard trainings such as Food Safety System and ISO standards).</p> <p>Regularly monitor the food safety management system.</p> <p>Keep track of relevant publications, seminars, and culinary events to operate the Italian kitchen in a modern, healthy, and efficient manner.</p> <p>Instruct stewards to ensure that the kitchen is extremely clean, safe, and compliant with hygiene rules.</p> <p>Communicate workloads and operations to staff, assign personnel to projects based on their strengths and weaknesses, and support their development.</p> <p>Monitor the work of kitchen personnel, instruct them, take measures against potential adverse events, and design their training programs.</p> <p>In addition to the above, carry out the Executive Chef’s written and verbal orders and report to senior managers.</p> <p>Prepare all Italian dishes in the restaurant initially and demonstrate preparation methods to personnel. Be responsible for production and presentation of the food.</p> <p>Remain in the kitchen during service hours and, when needed, interact with guests to increase satisfaction.</p> <p>Predict environmental risks from all activities and purchased equipment, participate in initiatives to protect biodiversity, share responsibilities, raise environmental awareness, and conduct necessary trainings. Ensure minimal consumption of resources and equipment (paper, printed materials, etc.).</p> <p>Implement necessary warnings and departmental trainings in order to save energy inside the facility.</p> <p>Implement proper waste management, reduce environmental pollution, and minimize harmful effects on the environment.</p> <p>Carry out all responsibilities related to the quality management systems implemented at the facility.</p> <p>Carry out all other duties assigned by managers and hotel management that are not specified in this job description.</p> <h4>Qualifications</h4> <ul> <li><strong>Education:</strong> At least a high school or equivalent diploma.</li> <li><strong>Experience:</strong> Extensive practical and managerial experience related to the processes in the respective department (at least 3 years).</li> <li><strong>Foreign language:</strong> At least intermediate level English.</li> <li><strong>Courses and trainings:</strong> Prior attendance in courses and seminars in the related field.</li> <li><strong>Computer literacy:</strong> Basic computer applications.</li> <li><strong>Skills:</strong> Has excellent command of all products and cooking techniques in the related field and is responsible for business development. Has advanced knowledge of the other kitchen sections and processes. Has knowledge of local or international cuisine.</li> </ul> <h4>Additional information</h4> <p><strong>Your team and working environment:</strong></p> <p>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p> <p><strong>Our commitment to diversity & inclusion:</strong></p> <p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<p><h4>Company description</h4> <p>Portaluna, a Morgans Originals hotel</p> <p>Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know — connecting people to the city, the culture and the moment.</p> <p>This is an exciting new position within Ennismore’s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.</p> <h4>Job description</h4> <h4>Responsibilities</h4> <h4>Team supervision & leadership:</h4> <ul> <li>Supervise and lead the team of waiters/waitresses, runners, ensuring they deliver exceptional service that aligns with the restaurant’s standards and vision.</li> <li>Provide ongoing training, coaching, and feedback to team members to improve service delivery and knowledge of the specialty menu.</li> <li>Foster a positive, engaged, and high-performing team environment.</li> <li>Ensure that all team members maintain a high level of professionalism and uphold company standards.</li> </ul> <h4>Guest experience & service excellence:</h4> <ul> <li>Oversee the delivery of a personalized and memorable dining experience for each guest, ensuring the service is aligned with the theme or cuisine specialty of the restaurant.</li> <li>Address any guest concerns or issues promptly and professionally, ensuring their satisfaction.</li> <li>Ensure that team members provide detailed and accurate explanations of the menu, including ingredient sourcing, preparation methods, and wine pairings.</li> </ul> <h4>Menu expertise & recommendations:</h4> <ul> <li>Maintain a deep understanding of the restaurant’s specialized menu, including unique ingredients, preparation techniques, and drink pairings.</li> <li>Supervise and guide the team in offering wine, cocktail, or non-alcoholic beverage pairings, and assist guests with dietary restrictions or special requests.</li> <li>Stay updated on seasonal menu changes and ensure that the team is well-informed of any new specialty dishes or drinks.</li> </ul> <h4>Operational efficiency:</h4> <ul> <li>Oversee the daily operations of the specialty dining area, ensuring all service areas are properly organized and that all guest orders are taken and delivered efficiently.</li> <li>Ensure proper organization of dining areas, including table settings, glassware, utensils, and condiments, for smooth service transitions.</li> <li>Coordinate with kitchen and bar teams to ensure that all orders are prepared and delivered promptly, according to guest preferences.</li> </ul> <h4>Upselling & revenue generation:</h4> <ul> <li>Supervise the team in upselling premium dishes, beverages, and exclusive items to enhance the guest experience and increase revenue.</li> <li>Encourage team members to suggest additional menu items or beverage pairings to complement the meal.</li> </ul> <h4>Reporting & administrative duties:</h4> <ul> <li>Ensure accurate reporting of daily operations, including guest feedback, sales data, and staff performance.</li> <li>Prepare and submit operational reports to senior management, highlighting areas for improvement or adjustment.</li> <li>Monitor stock levels of restaurant supplies (e.g., menus, utensils, glasses) and ensure timely replenishment as needed.</li> </ul> <h4>Health & safety compliance:</h4> <ul> <li>Enforce health and safety standards, ensuring that all staff follow proper hygiene practices and maintain a clean and safe dining environment.</li> <li>Ensure all safety protocols are followed in the dining area, including emergency procedures.</li> </ul> <h4>Problem resolution & continuous improvement:</h4> <ul> <li>Proactively address and resolve operational challenges, ensuring the team stays focused on providing excellent service.</li> <li>Collect and act on guest feedback to continuously improve the quality of in-room dining service and experience.</li> <li>Identify areas for improvement in processes and service, providing suggestions for enhancements to the management team.</li> </ul> <h4>Additional responsibilities:</h4> <ul> <li>Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</li> </ul> <h4>Qualifications</h4> <h4>Experience/certificates/education</h4> <ul> <li>Experience: Minimum of 1-2 years in a supervisory role in restaurant operations, preferably in a high-end restaurant or a luxury hospitality environment.</li> <li>Education: Bachelor’s degree in Hospitality Management, Business Administration, or a related field.</li> <li>Skills & attributes: <ul> <li>Strong leadership and people management skills.</li> <li>Excellent interpersonal and communication abilities.</li> <li>Attention to detail and strong organizational skills.</li> <li>Proven ability to manage multiple priorities and meet deadlines.</li> <li>Ability to handle confidential and sensitive information.</li> <li>Strong understanding of food and beverage trends, menu development, and service excellence.</li> <li>Proficiency in relevant software and MS Office Suite.</li> <li>Professional and well-presented at all times.</li> <li>Customer-centric approach with a passion for hospitality.</li> <li>Proactive problem-solver with a solutions-oriented mindset.</li> <li>Ability to work in a fast-paced, dynamic environment.</li> <li>Must be able to handle multiple tasks and adapt to changing priorities.</li> </ul> </li> <li>Language: <ul> <li>Excellent reading, writing and oral proficiency in English language.</li> <li>Ability to speak other languages and basic understanding of local languages will be an advantage.</li> </ul> </li> </ul> <h4>Additional information</h4> <p><strong>What awaits you...</strong></p> <ul> <li>The opportunity to join an international, innovative, and fast-growing group, committed not only to building new hotels, but to creating a global brand.</li> <li>The ability to challenge the norm and work in an environment that is both creative and rewarding.</li> <li>Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.</li> <li>A competitive package and plenty of development opportunities.</li> </ul></p><p></p>

<p><h4>Job summary</h4> <p>The catering sales manager is responsible for contracting and closing local catering and social business and ensuring that business is turned over properly and in a timely fashion for quality service delivery. The position is responsible for achieving catering revenue goals by actively up-selling each business opportunity to maximize revenue. The incumbent implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience.</p> <h4>Candidate profile</h4> <p><strong>Education and experience</strong></p> <ul> <li>High school diploma or GED; 2 years experience in sales and marketing, guest services, front desk, or related professional. OR</li> <li>2-year degree from an accredited university in business administration, marketing, hotel and restaurant management, or related major; no work experience required.</li> </ul> <h4>Core work activities</h4> <p><strong>Managing sales activities</strong></p> <ul> <li>Manages sales efforts for the hotel including local corporate and social catering.</li> <li>Works collaboratively with off-property sales channels (e.g., sales office, area sales, EST) to ensure sales efforts are coordinated, complementary and not duplicative.</li> <li>Responds to incoming catering opportunities for the hotel.</li> <li>Identifies, qualifies and solicits new catering business to achieve personal and hotel revenue goals.</li> <li>Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.</li> <li>Closes the best opportunities for the hotel based on market conditions and hotel needs.</li> <li>Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.</li> <li>Designs, develops and sells creative catered events.</li> <li>Maximizes revenue by up-selling packages and creative food and beverage.</li> <li>Manages catering sales revenue and operation budgets, and provides forecasting reports.</li> <li>Develops menus which drive sales.</li> <li>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</li> <li>Participates in and practices daily service basics of the brand.</li> <li>Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.</li> <li>Ensures successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and the company.</li> </ul> <p><strong>Providing exceptional customer service</strong></p> <ul> <li>Interacts effectively with sales, kitchen, vendors, competitors, local community, catering associations and other hotel departments in order to ensure guest satisfaction.</li> <li>Executes and supports the company’s customer service standards and hotel’s brand standards.</li> <li>Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.</li> <li>Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.</li> <li>Gains understanding of the hotel’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solutions both prior to, and during the program/event.</li> <li>Develops a close working relationship with operations to ensure execution of strategies at the hotel level.</li> </ul> <h4>Additional responsibilities</h4> <ul> <li>Performs other duties, as assigned, to meet business needs.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.</p> <p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</p> <p>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p> <p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Description</span><p><b>Are You Ready to Make It Happen at Mondelēz International?</b></p><br><p><b>Join our Mission to Lead the Future of Snacking. Make It Uniquely Yours.</b></p><br><p>You are responsible for ensuring that projects are successfully completed on time and on budget. This includes project governance, budget and timeline development, build quality, testing and operational readiness, and the completed project’s readiness to go live.</p><br><p><b>How you will contribute</b></p><br><p>You will:</p><br><ul><li>Drive consistency and quality in the execution of projects using the appropriate methodology and tools</li><li>Identify, assess, and mitigate project-level risks and escalate them to global leads and/ or the program manager when needed</li><li>Provide project reporting and status updates using scorecards, status reports and monthly review meetings and leading stakeholder meetings</li><li>Lead budget management, resource planning and utilization</li><li>Confirm the completion and consistency of projects and their readiness to go live</li><li>Own the relationship with the external vendors including quality assurance in all phases of project delivery</li></ul><p><b>What you will bring</b></p><br><p>A desire to drive your future and accelerate your career and the following experience and knowledge:</p><br><ul><li>Proven experience in project management methodology</li><li>Excellent communication skills and able to drive effective discussions with project resources from tactical execution level up to steering committee members</li><li>Excellent project planning and proactiveness in identifying risks and mitigations and managing strict timelines</li><li>Strong focus on cost, schedule and quality of project delivery</li><li>Knowledge of relevant business processes and related technology solutions&nbsp;&nbsp;</li><li>Stakeholder management and ability to influence positively in decision making</li><li>Proven ability in building effective teams across internal and external partners</li><li>Strong conceptual and analytic skills – enjoys problem solving</li></ul><p><span><b><u>More about this role</u></b></span></p><br><p><span><b>What you need to know about this position:</b></span></p><br><p><span>The Product Change Manger has the key responsibility to manage product change projects and ensure issues are escalated and risk mitigated to ensure overall business plans &amp; strategies are delivered. The PCM drives the product change agenda by managing the Global I2M process ensuring that all interdependencies are assessed, and synergies are maximized to deliver best for business solution. The PCM interfaces extensively with Consumer Marketing, R&amp;D, Quality, Procurement, Customer Development, Finance, and all functions within Supply Chain (BD, Manufacturing and Customer Service and Logistics), to deliver projects within the specified time, cost and quality parameters.</span></p><br><p><span><b>What extra ingredients you will bring:</b></span></p><br><ul><li><span><span>Lead cross-functional teams in the development and implementation of a broad, coordinated set of projects to meet the revenue, volume, growth, productivity and quality goals, using Global Idea to market principles.</span></span></li><li><span><span>Own and drive the definition of project scope, goals, tasks and resource (people and cost) requirements; resolve or lead the resolution of conflicts within and between projects or functional groups; develop methods to monitor project progress and provide corrective action if necessary.&nbsp;</span></span></li><li><span><span>Create project timelines, assign tasks and activities to stakeholders. Follow up to ensure timely delivery overall project timelines&nbsp;</span></span></li><li><span><span>Ensure that project scope and timing take into consideration minimizing waste and reducing complexity to the business, champion these activities within the business and project team&nbsp;</span></span></li><li><span><span>Ensure that suitable risk assessment and contingency planning (for relevant projects) take place, is communicated and agreed upon by all stakeholders and is acted on if necessary.&nbsp;</span></span></li><li><span><span>Continuously improve the ways of working, project management toolkits and methodologies, enable best practice sharing by ensuring all projects are properly closed out and key learnings are documented.</span></span></li></ul><p><span><b>Education / Certifications:</b></span></p><br><p><span>Bachelor's degree in business administration, Marketing, or Engineering</span></p><br><p><span><b>Job specific requirements:</b></span></p><br><ul><li><span><span>Minimum 5 years of relevant experience.</span></span></li><li><span><span>Communication skills: excellent verbal and written communication skills with the ability to interact with senior leadership and cross functional teams.</span></span></li><li><span><span>Analytical skills: strong analytical and problem-solving skills with the ability to make data driven decisions and identify risks on timely manner.</span></span></li><li><span><span>Change management: understanding of change management processes and the ability to manage projects in dynamic and fast-paced environment.</span></span></li><li><span><span>Stakeholders' management and Leadership skills: ability to manage cross functional teams, influence stakeholders and drive project performance.</span></span></li><li><span><span>Time management.&nbsp;</span></span></li></ul><p><span><b>Travel requirements:</b></span></p><br><p><span><b>None</b></span></p><br><p><span><b>Work schedule:</b></span></p><br><p><span><b>Full-Time</b></span></p><br>&amp;#xa;&amp;#xa;No Relocation support available<span><b>Business Unit Summary</b></span>Mondelēz International in the Middle East, North Africa and Pakistan serves the Middle East and Africa markets as well as Australia, New Zealand, the UK and Canada. Headquartered in Dubai, UAE, we have more than 2600 employees working across seven plants and six commercial offices; we make, bake, sell and deliver our products to customers. We are market leaders in key snacking categories with iconic global and local brands including Cadbury Dairy Milk chocolate, Milka, Oreo and belVita biscuits, Barni Cakes,Tang powdered beverage, Chiclets and Trident gum and Halls candy.&nbsp;<p>Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.</p><br><b><span>Job Type</span></b>RegularProject and Program ManagementBusiness Capability </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Scope:</b></span><br><p><br>Ensure adherence to GMP standards and procedures through independent oversight of GMP processes.<br>Improve the effectiveness of quality in preventing, identifying and addressing quality issues by encouraging proactive quality culture and continuous improvement.<br>Maintain presence and be accountable for key quality decision-making or quality escalations.<br>Provide first line support to operational (for example: rapid response to quality issues, provide guidance and coaching) and maintain inspection-readiness through independent checks for both Vs and Non Vs processes.<br>Review/check Quality-related documentation, and provide reports about quality performance against approved standards.</p><br><br><br><br><p><span><b>Key Responsibilities:</b></span><br>In this role, you will be responsible for the following:</p><br><br><br><ul><li><p><b>GMP Compliance &amp; Oversight:</b><br>Ensure all GMP processes and personnel adhere to current procedures minimising risk of non-compliance and always maintaining inspection readiness<br>Maintain a visible presence across GMP operational areas to support quality issue management.<br>Accountable for key quality decision making across activities such as the initial impact assessment for deviations<br>Conduct spot-checks in Vs and Non VS areas, for example production, warehouse, utilities, and laboratory areas.<br>Ensure adherence to the Quality Oversight program for both VS and Non VS areas and ALCOA+ documentation principles.<br>Cover oversight shifts<br>Monitor facility housekeeping standards and escalate deviations promptly.<br>Oversee the durability and rightness of related risk assessments and quality systems as LC, PCCE, Eject &amp; reject, IPC frequency, …etc.<br>Accountable to manage the rework and reprocess within the site when needed as per QMS requirements.</p><br><br></li><li><p><b>Documentation &amp; Technical Review:</b><br>Review/ approve quality documents (SOPs, master batch records, BOMs…etc)<br>Review batch documentation for completeness and compliance with approved standards prior to product release</p><br><br></li><li><p><b>Sampling, Testing &amp; Validation:</b><br>Ensure proper sampling of Retained finished product batches<br>Oversee OQ measures during Routine &amp; validation batches and engineering changes</p><br><br></li><li><p><b>Deviation &amp; Incident Management:</b><br>Act as QA reviewer in deviations with lead investigator to ensure RCA identification and proper line of sight<br>Handle customer complaints investigations and ensure proper line of sight<br>Report and follow up on incidents/deviations observed during routine production</p><br><br></li><li><p><b>Quality Culture &amp; Training:</b><br>Responsible for the delivery of Stop for Quality topics<br>Foster a “Quality Starts With Me” culture through coaching and awareness<br>Foster Oversight culture across Vs and Non VS areas.</p><br><br></li><li><p><b>Cross-functional Support:</b><br>Provide quality input during management monitoring and quality systems( CCRs, Deviations, Customer compliant…etc):<br>Support EHS and GPS implementation across various activities.</p><br><br></li></ul><br><p><span><i><b>Why you?</b></i></span></p><br><br><p><span><b>Basic Qualifications:</b></span></p><br><br><p>We are looking for professionals with these required skills to achieve our goals:</p><br><br><br><ul><li><p>University Degree in Pharmacy.</p><br><br></li><li><p>A minimum of one-year experience in the pharma industry.</p><br><br></li><li><p>Up to date knowledge of current GMP and EDA Regulatory requirements.</p><br><br></li><li><p>Excellent documentation and report writing skills.</p><br><br></li><li><p>Validation knowledge and strong experience in cGMP/GLP compliance activities.</p><br><br></li><li><p>Good Computer and communication skills (Word and Excel).</p><br><br></li><li><p>Knowledge of EHS and GMP requirements.</p><br><br></li><li><p>Fluent in Arabic and English (both written and spoken).</p><br><br></li></ul><br><p><span><b>Soft Skills:</b></span></p><br><br><br><ul><li><p>Excellent verbal and written communication skills.</p><br><br></li><li><p>Self-motivation, empowerment and adaptation to business changes.</p><br><br></li><li><p>Strong prioritization and organization skills.</p><br><br></li><li><p>Able to demonstrate experience of managing diverse teams of professional staff and effective budgetary control against agreed targets.</p><br><br></li></ul><br><br><p><b><u>This role requires working on a shift-based schedule. </u></b></p><br><br><br><br><p><span>Application Closure Date: </span><b>19 July 2026</b></p><br><br><br><br><p><span>Please submit your CV in English. </span></p><br><br><br><p><b>Why GSK?<br>Uniting science, technology and talent to get ahead of disease together.</b></p><br><br><br><p>GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.</p><br><br><br><p>People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.</p><br><br><br><p><b>Contact information:</b><br>You may apply for this position online by selecting the <b>Apply now</b> button.</p><br><br><br><p><b>Important notice to Employment businesses/ Agencies</b></p><br><br><p>GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Provides a high level of property maintenance knowledge. Position has overall responsibility for maintaining the building, grounds and physical plant with particular attention towards safety, security and asset protection. Accountable for managing the budget, capital expenditure projects, preventative maintenance and energy conservation. Develops and implements strategies that will deliver products and services, which meet or exceed the needs and expectations of guests and employees while maximizing the financial performance. Responsible for maintaining standards and regulatory requirements. Leads the emergency response team for all facility issues.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 6 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/Electrical/Plumbing.<br>OR<br>• 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 4 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/Electrical/Plumbing.<br>CORE WORK ACTIVITIES<br>Managing Engineering Operations and Budgets<br>• Works with property and regional engineering leadership team to determine how Engineering is performing against budget and highlights areas of concern to leadership.<br>• Manages the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment and electrical systems in accordance with Standard Operating Procedures.<br>• Administers service contracts to support property needs.<br>• Ensures fire crew has complete understanding of all procedures, equipment and alarms.<br>• Coaches and supports engineering leadership team to effectively manage controllable expenses (e.g., wages, heat, light and power, water consumption, tools and equipment, grounds keeping supplies, uniforms, vendors, service agreements, inventory, etc.).<br>• Manages and controls heat, light and power.<br>• Develops an engineering operating strategy that is aligned with the property/brand’s business strategy.<br>• Develops and manages Engineering budget.<br>• Ensures integration of departmental goals in game plans.<br>• Oversees execution of long term preventative maintenance and 10 year asset protection plans.<br>• Reviews financial reports and statements to determine how Engineering is performing against budget.<br>• Addresses potential areas of concern and proposing solutions to owners in a proactive manner.<br>• Communicates a clear and consistent message regarding departmental goals to produce desired results.<br>• Supervises construction to ensure timely completion of projects within budgetary guidelines.<br>Maintaining Engineering Standards<br>• Ensures compliance with state, local and federal regulations.<br>• Maintains property life safety systems (e.g., fire fighting equipment, sprinkler systems, and alarm systems).<br>• Ensures building and equipment licenses, permits and certifications are current.<br>• Ensures property policies are administered fairly and consistently.<br>Managing Profitability<br>• Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.<br>• Monitors and manages the payroll function.<br>• Manages department's controllable expenses to achieve or exceed budgeted goals.<br>• Participates in the development of department's capital expenditure goals; manages projects as needed.<br>• Participates in the budgeting process for areas of responsibility.<br>• Prepares weekly and period end P&amp;L critiques.<br>• Understands the impact of department's operation on the overall property financial goals; educates staff on details as appropriate.<br>• Reviews and manages controllable expenses such as, heat, light, power, water consumption, tools and equipment, grounds keeping supplies, uniforms, vendors, service agreements, etc.<br>Conducting Human Resources Activities<br>• Ensures employees are treated fairly and equitably.<br>• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br>• Utilizes employee feedback and an “open door” policy to identify and address employee problems or concerns in a timely manner.<br>• Celebrates successes by publicly recognizing the contributions of team members.<br>• Resolves guest problems and complaints.<br>• Brings issues to the attention of Human Resources as necessary.<br>• Ensures that regular on-going communication takes place throughout the engineering operation to communicate daily operations activities, set expectations and create awareness of business objectives.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather&nbsp;and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver&nbsp;a&nbsp;meaningful guest experience, we encourage you to explore&nbsp;your next career opportunity&nbsp;with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​&nbsp;begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Line of Service Advisory Industry/Sector Technology Specialism Advisory - Other Management Level Manager Job Description &amp; Summary We are seeking an experienced Planning Lead with a strong background in project planning and schedule management to support the successful delivery of complex infrastructure and capital programmes. This role is critical to establishing and maintaining robust, integrated project schedules, monitoring progress against agreed baselines, and providing clear, insightful reporting that enables effective decision-making throughout the project lifecycle. The Planning Lead brings structure, transparency, and accountability to programme timelines, ensuring projects remain aligned, realistic, and delivery-focused. Working closely with project managers, contractors, and client stakeholders, the Planning Lead will lead schedule development and control at project level, drive planning governance, and support performance analysis and recovery planning. The role offers the opportunity to influence outcomes across major projects while building capability within delivery teams, with strong potential to progress into senior programme or portfolio-level planning leadership positions. Who we re looking for Do you have a strong background in project planning and schedule management, with the ability to create structure, drive accountability, and support timely delivery across complex infrastructure programmes? We're looking for a Planning Lead to oversee project planning and scheduling activities across major capital projects. The main focus of the role is to establish and maintain robust project schedules, monitor progress against baselines, and provide clear reporting and analysis that supports effective decision-making throughout the project lifecycle. About the Planning Lead role We're looking for a professional who can lead schedule management at project level and provide the structure needed to manage timelines in a disciplined and transparent way. In this role, you will develop and maintain integrated schedules, assess progress and deviations, and support project teams with schedule analysis, reporting, and planning governance. You will work closely with contractors, project managers, and client stakeholders to ensure schedules are realistic, aligned, and consistently maintained. You will also support planning governance through reviews, steering meetings, and the application of planning standards and tools. This role offers strong growth potential into senior programme planning or portfolio-level leadership roles. Your responsibilities Those in the Planning Lead role are responsible for: Leading the development, maintenance, and control of project schedules, ensuring approved baselines are established and monitored across all delivery stages. Creating and maintaining Level 1 to Level 4 schedules, integrating contractor inputs, resources, milestones, and relevant cost interfaces. Monitoring schedule performance, identifying deviations, and producing clear progress reports and recovery insights for project leadership and clients. Validating schedules and supporting schedule risk assessments to improve planning reliability and delivery confidence. Facilitating planning reviews and steering meetings to support consistent decision-making and accountability across stakeholders. Providing guidance and training to project participants to ensure consistent application of scheduling tools, standards, and reporting practices. Supporting the overall delivery strategy by safeguarding timelines and strengthening coordination across the project lifecycle. Skills and experience required You will hold a degree in engineering, construction, project management, or a related discipline. You will bring at least seven years of experience in planning and scheduling for capital, construction, or infrastructure projects. You will have strong knowledge of baseline development, progress measurement, delay analysis, and schedule risk assessment methods. You will be proficient in Primavera P6, MS Project, and related project controls or scheduling software. You will possess strong leadership, facilitation, and stakeholder management skills, with the confidence to work across complex project environments. You will be highly organised, analytical, and proactive, with the ability to translate schedule data into meaningful project insight. About the team This role forms part of a broader project controls and delivery function supporting complex infrastructure and capital programmes. The team helps clients improve project performance through disciplined planning, reliable controls, and transparent reporting. You will work with project management, contractors, and client teams to create better visibility, stronger governance, and more predictable delivery outcomes. Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Business Process Outsourcing, Claims Performance Management, Coaching and Feedback, Communication, Complaint Management, Compliance Auditing, Compliance Review.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>You will hold a degree in engineering, construction, project management, or a related discipline. You will bring at least seven years of experience in planning and scheduling for capital, construction, or infrastructure projects. You will have strong knowledge of baseline development, progress measurement, delay analysis, and schedule risk assessment methods. You will be proficient in Primavera P6, MS Project, and related project controls or scheduling software. You will possess strong leadership, facilitation, and stakeholder management skills, with the confidence to work across complex project environments. You will be highly organised, analytical, and proactive, with the ability to translate schedule data into meaningful project insight.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY&nbsp;<br>The Catering Sales Manager is responsible for contracting and closing local catering and social business and ensuring that business is turned over properly and in a timely fashion for quality service delivery. The position is responsible for achieving catering revenue goals by actively up-selling each business opportunity to maximize revenue. The incumbent implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional.<br>OR<br>• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.<br>CORE WORK ACTIVITIES&nbsp;<br>Managing Sales Activities<br>• Manages sales efforts for the hotel including local corporate and social catering.<br>• Works collaboratively with off-property sales channels (e.g., Sales Office, Area Sales, EST) to ensure sales efforts are coordinated, complementary and not duplicative.<br>• Responds to incoming catering opportunities for the hotel.<br>• Identifies, qualifies and solicits new catering business to achieve personal and hotel revenue goals.<br>• Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.<br>• Closes the best opportunities for the hotel based on market conditions and hotel needs.<br>• Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.<br>• Designs, develops and sells creative catered events.<br>• Maximizes revenue by up-selling packages and creative food and beverage.<br>• Manages catering sales revenue and operation budgets, and provides forecasting reports.<br>• Develops menus which drive sales.<br>• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br>• Participates in and practices daily service basics of the brand.<br>• Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.<br>• Ensures successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and the company.<br>Providing Exceptional Customer Service<br>• Interacts effectively with sales, kitchen, vendors, competitors, local community, catering associations and other hotel departments in order to ensure guest satisfaction.<br>• Executes and supports the company’s Customer Service Standards and hotel’s Brand Standards.<br>• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.<br>• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.<br>• Gains understanding of the hotel’s primary target customer and service expectations; serve the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.<br>• Develops a close working relationship with operations to ensure execution of strategies at the hotel level.<br>Additional Responsibilities&nbsp;<br>• Performs other duties, as assigned, to meet business needs.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Publication date :</strong> Jun 30, 2026, 12:00AM</p><br><br><p>Contract duration : </p><br><br>Orange Business is here!<br>About us<p>Join us at Orange Business!</p><br><br><p>We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.</p><br><br><p>Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.</p><br><br>About the role<p><span><strong><u>Context</u></strong></span><br><span><strong>In the context of new IoT offers development, Orange aims at building and operating a new Mobile core dedicated to IoT. This platform is mainly composed of a mobile 4G/5G core network, an IMS solution and SMSC platform, relying on a cloud-native Kubernetes infrastructure, and will support 4G/5G data, voice, and SMS services.</strong></span></p><br><br><p><span><strong>In that context, a SAFe train aiming at building and ruuning this “IoT platform” has been set-up and we are looking for “a System team leader” acting as the critical bridge between architecture, platform infrastructure, and system validation.</strong></span></p><br><br><br><p><span><strong><u>Main Responsibilities</u></strong></span></p><br><br><p><span><strong>As System Team Leader of IoT train, you will lead a ‘system integration team’whose responsibilities are:</strong></span></p><br><br><ul><li><span><strong>To deliver the lab &amp; pre-production environment and guaranteeing their stability</strong></span></li><li><span><strong>To define and drive the overall testing strategy of IoT services, to support component teams of IoT train for their tests, and to execute E2E IoT tests</strong></span></li></ul><p><span><strong>This team is composed of 4 to 8 contributors (testers, technical architect, devops ), located in different locations. This team is integrated in a SAFe train organization.</strong></span></p><br><br><p><span><strong>You represent the team at train level and you work closely with the IoT product manager, the solution architect and with all the PO of ‘component teams’ of the train to get aligned on roadmap, priorities and risks of the project.</strong></span></p><br><br><p><span><strong>You actively contribute to SAFe ceremonies and governance: PI Planning, System Demos, Inspect &amp; Adapt workshops.</strong></span></p><br><br><p><span><strong>Basing on the IoT services marketing description and roadmap, you define the strategy and roadmap related to qualification and pre-production environment set-up and changes and related to IoT service testing.</strong></span></p><br><br><p><span><strong>You animate the system team and coordinate their activities as well as the overall validation activities of the train.</strong></span></p><br><br><p><span><strong>Your main responabilities are:</strong></span></p><br><br><ul><li><span><strong>To ensure that environments are:</strong></span></li><li><span><strong>stable and reliable</strong></span></li><li><span><strong>Sufficienlty representative of production depending on the tests</strong></span></li><li><span><strong>Available for component teams and system validation activities</strong></span></li><li><span><strong>To define and drive the global system testing strategy, covering:</strong></span></li><li><span><strong>Definition of “which tests to be performed on which platform?”</strong></span></li><li><span><strong>Definition of a staged strategy of tests and a clear process for validation of a new release</strong></span></li><li><span><strong>Definition of strategy to check Security, Scalability, performance, resilience</strong></span></li><li><span><strong>To coordinate test campaigns at ART (Agile Release Train) level by:</strong></span></li><li><span><strong>Defining planning of tests of each component team and monitor its execution</strong></span></li><li><span><strong>Leading the E2E tests campaign under the responsibility of your system team</strong></span></li><li><span><strong>Tracking and reporting anomalies and key quality KPIs</strong></span></li><li><span><strong>To industrialize progressively system validation (including tooling for tracking tests results and anomaly, automation of recurrent tests, standardization of testing and CI/CD practices across teams …)</strong></span></li></ul><br>About you<p><span><strong><u>Required skills</u></strong></span></p><br><br><p><span><strong>Technical skills</strong></span></p><br><br><ul><li><span><strong>4G/5G core network (EPC / 5GC), IMS, SMS services</strong></span></li><li><span><strong>IoT scenarii</strong></span></li><li><span><strong>end-to-end service flow understanding</strong></span></li><li><span><strong>Kubernetes-based deployment understanding, CNF lifecycle awareness, cloud-native environments and tools</strong></span></li><li><span><strong>Strong experience in integration and testing and in organizing and leading distributed complex validation tests campaigns</strong></span></li><li><span><strong>CI/CD &amp; Devops competencies (knowledge about CI/CD, devops tools, automation…)</strong></span></li></ul><p><span><strong>Non-technical skills:</strong></span></p><br><br><ul><li><span><strong>Ability to work in a large and complex organization</strong></span></li><li><span><strong>High skills of communication to interact with several teams, in an international context</strong></span></li><li><span><strong>Skills of team leading and animation</strong></span></li><li><span><strong>Experience of agile / scrum / SAFe methodology</strong></span></li><li><span><strong>security &amp; operability awareness (design for security, observability, easy operation)</strong></span></li><li><span><strong>Continuous improvement mindset (SRE-oriented practices)</strong></span></li></ul><p><span><strong><u>Profile</u></strong></span></p><br><br><ul><li><span><strong>Senior E2E Qualification leader with 10 years experience in mobile networks domain</strong></span></li></ul><br><br><p>You bring rigor, passion for challenges, and determination. You seek the opportunity to expand your expertise, achieve your goals, and thrive.</p><br><br>What we offer<p><strong>• Global Opportunities:</strong> Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world.<br><strong>• Flexible Work Environment:</strong> Flexible working hours and possibility to combine work from office and home (hybrid ways of working).<br><strong>• Professional Development:</strong> training programs and upskilling/re-skilling opportunities.<br><strong>• Career Growth:</strong> Internal growth and mobility opportunities within Orange.<br><strong>• Caring and Daring Culture:</strong> Health and well-being programs and benefits, diversity &amp; inclusion initiatives, CSR and employee connect events.<br><strong>• Reward Programs:</strong> Employee Referral Program, Change Maker Awards.</p><br><br>Only your skills matterRegardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neuroatypia, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.<p> At Orange, only your skills matter. </p><br><br> <p> Regardless of your age, gender, background, origin, religion, sexual orientation, disability, neurodiversity, or appearance, we actively encourage diversity within our teams, as it is a collective strength and a driver of innovation.Orange is a disability-inclusive employer: please feel free to let us know about any specific needs you may have. </p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Mission <br><p><b>JOB PURPOSE:&nbsp;</b></p><br><br><p>The Control &amp; Protection Supervisor is responsible for ensuring the day-to-day management of fraud controllers, who issue fines, and X-ray agents, who monitor security devices. The role is responsible for applying and monitoring daily strategic revenue protection activities across the territory.&nbsp;</p><br><br> Profile <br><p><b>RESPONSIBILITIES/DUTIES&nbsp;</b></p><br><br><p><b>Operations &amp; Anti-Fraud Management</b></p><br><br><p>•Ensure controllers maintain and consistently apply anti-fraud procedures and policies across trains and stations to secure RDMC benefits throughout the territory.&nbsp;</p><br><br><p>•Support the Control &amp; Security Manager in identifying, assessing, and resolving potential security hazards or breaches.&nbsp;</p><br><br><p>•Ensure proper response to emergencies within the assigned territory.&nbsp;</p><br><br><p>•Ensure presence at key stations during peak hours to effectively manage operations.&nbsp;</p><br><br><p>•Support management in strategic pricing and fare adjustment decisions.&nbsp;</p><br><br><p>•Carry out ticket inspection activities on trains and in stations using Portable Checking and Vending Machines capable of reading, analyzing, and determining ticket validity.&nbsp;</p><br><br><p>•Issue penalty fares to passengers traveling without a valid ticket, attempting to evade the correct fare, or violating applicable by-laws.&nbsp;</p><br><br><p>•Interact with transportation police on RDMC-related security matters.</p><br><br><p><b>Team Leadership &amp; Management</b></p><br><br><p>•Manage and oversee the controllers’ team, including scheduling, performance monitoring, performance evaluations, and issue resolution.&nbsp;</p><br><br><p>•Lead and supervise the X-ray machine officers’ team to ensure efficient operations.&nbsp;</p><br><br><p>•Ensure all duties are properly covered, and teams are deployed within their designated zones.&nbsp;</p><br><br><p>•Monitor service delivery to achieve committed performance targets.&nbsp;</p><br><br><p>•Conduct sign-on and operational briefings for all teams and ensure compliance with uniform requirements.&nbsp;</p><br><br><p>•Ensure all staff under this unit are adequately trained in their roles and provide additional guidance where required.&nbsp;</p><br><br><p>•Carry out upskilling and refresher training on all applicable rules, procedures, and revenue protection practices.&nbsp;</p><br><br><p>•Be a key instructor in revenue protection training activities as required.&nbsp;</p><br><br><p>•Develop the CMS of fraud controllers.&nbsp;</p><br><br><p>•Ensure all Fraud Controllers are competent in performing their duties.</p><br><br><p><b>Performance Monitoring &amp; Operational Improvement</b></p><br><br><p>•Check and analyze departmental data, logbooks, and reports, and suggest operational improvements where required.&nbsp;</p><br><br><p>•Monitor daily operational performance and identify areas requiring improvement across control and protection activities.&nbsp;</p><br><br><p>•Support the implementation of operational improvement plans and corrective actions when required.&nbsp;</p><br><br><p>•Coordinate with relevant departments to ensure smooth execution of revenue protection and security activities.</p><br><br><p><b>Safety &amp; Compliance</b></p><br><br><p>•Apply SOP instructions consistently across the territory.&nbsp;</p><br><br><p>•Prioritize the safety of passengers affected by daily operations.&nbsp;</p><br><br><p>•Maintain appropriate uniform and professional appearance in accordance with customer service policy.&nbsp;</p><br><br><p>•Be a point of contact for all revenue protection enquiries.</p><br><br><p><b>Customer Service &amp; Stakeholder Interaction</b></p><br><br><p>•Respond to customer requests and complaints professionally and courteously when required.&nbsp;</p><br><br><p>•Implement management instructions accurately and professionally.&nbsp;</p><br><br><p><b>Reporting &amp; Administrative Duties</b></p><br><br><p>•Provide regular performance and operational reports to the Control &amp; Security Manager.&nbsp;</p><br><br><p>•Achieve additional tasks assigned by the Control &amp; Security Manager.</p><br><br><p><b>Safety Responsibilities</b></p><br><br><p>•Promote a positive safety culture within the workplace and attend any safety-related meetings or briefings as required within the job role.</p><br><br><p>•Comply with the requirements of RDMC RQHSE Policy and Safety Management System.</p><br><br><p>•Be mindful that Safety, Security, and Environmental protection are everyone’s responsibility.</p><br><br><p>•All staff members are accountable for reporting and intervening in any Safety, Security, or Environmental violations.</p><br><br><p><b>ESSENTIAL QUALIFICATIONS, KNOWLEDGE &amp; EXPERIENCE</b></p><br><br><p><b>QUALIFICATIONS:</b></p><br><br><p>•Bachelor’s degree in commerce, Accounting, Finance, or related field.</p><br><br><p>•Proficiency in English and Arabic (written and spoken).&nbsp;</p><br><br><p><b>KNOWLEDGE:</b></p><br><br><p>•Knowledge of operational control, and customer service practices.&nbsp;</p><br><br><p>•Understanding of safety procedures, operational compliance requirements, and incident handling.&nbsp;</p><br><br><p>•Strong analytical, reporting, and problem-solving skills.&nbsp;</p><br><br><p><b>EXPERIENCE:</b></p><br><br><p>•5–7 years of professional experience in customer service industries, transport operations, or security operations.&nbsp;</p><br><br><p>•Demonstrated experience in managing and supervising operational teams.&nbsp;</p><br><br><p>•Experience in handling operational incidents and customer-related issues is preferred.</p><br><br><p><b>DESIRED BEHAVIORS &amp; EXPERIENCES</b></p><br><br><p>•Operational Accountability: Ensures consistent enforcement of operational and anti-fraud procedures across all assigned areas.&nbsp;</p><br><br><p>•Team Leadership: Leads operational teams effectively through guidance, coaching, and performance oversight.&nbsp;</p><br><br><p>•Safety Commitment: Promotes a strong safety culture and ensures compliance with operational safety standards.&nbsp;</p><br><br><p>•Customer Focus: Handles passengers and stakeholders professionally while maintaining service quality standards.&nbsp;</p><br><br><p>•Attention to Detail: Monitors operational activities accurately and identifies areas requiring corrective action or improvement.</p><br><br><br> </div>

<p><h4>Who we are</h4> <p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking an experienced connectivity trading professional to support Vodafone Local Operating Companies by enabling the effective sale, ordering, and ongoing management of global connectivity products. This role plays a critical part in ensuring operational excellence across order fulfilment, billing accuracy, credit control, and revenue management, while driving margin optimisation and sustainable growth. Working closely with local and global stakeholders, the individual will provide commercial and product expertise within a fast-paced wholesale telecoms environment.</p> <h4>What you'll do</h4> <ul> <li>Act as a primary point of contact for Global Access connectivity products, supporting local markets across the sales, ordering, and service lifecycle.</li> <li>Manage end-to-end order fulfilment activities, ensuring accuracy, timeliness, and service continuity.</li> <li>Oversee billing processes, proactively resolving discrepancies and ensuring revenue assurance.</li> <li>Monitor and manage credit control activities, supporting risk mitigation and cash flow optimisation.</li> <li>Analyse margin and revenue performance, identifying opportunities to maximise profitability.</li> <li>Collaborate closely with local market teams to provide guidance on product capabilities, pricing structures, and commercial considerations.</li> <li>Support contract and commercial management activities, ensuring alignment with agreed terms.</li> <li>Deliver regular reporting and insights on billing accuracy, order performance, credit status, and competitive trends.</li> <li>Contribute to sales excellence and long-term margin optimisation initiatives within Connectivity.</li> </ul> <h4>Who you are</h4> <ul> <li>An experienced professional with a background in wholesale telecoms, ideally within connectivity services for 7 years or more.</li> <li>Knowledgeable in MPLS and IP Transit solutions within a carrier or wholesale environment.</li> <li>Confident in managing customer and stakeholder relationships across multiple markets.</li> <li>Skilled in communication, with the ability to explain complex products and commercial topics clearly.</li> <li>Analytical and detail-oriented, with experience in billing, revenue, and margin management.</li> <li>Motivated, adaptable, and comfortable working under pressure in a dynamic environment.</li> <li>Curious about customer outcomes and how connectivity solutions enable business success.</li> <li>Fluent in English.</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <ul> <li>Exposure to global connectivity products and complex commercial models.</li> <li>Opportunities to work with senior stakeholders across Vodafone Group and local markets.</li> <li>A role with meaningful impact on margin optimisation and revenue performance.</li> <li>Experience within a highly collaborative, international operating environment.</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced commercial and revenue management within global connectivity services.</li> <li>Credit risk awareness and margin optimisation techniques.</li> <li>Cross-market stakeholder engagement and influencing skills.</li> <li>Deeper understanding of Vodafone Carrier Services and global wholesale operations.</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Oversees cash management operations, liquidity planning, and financial risk control to ensure the company's treasury function operates efficiently and in compliance with financial regulations. This role is responsible for monitoring cash flow, managing banking relationships, optimizing working capital, and supervising treasury staff to support corporate financial stability.</p><p><strong>Responsibilities &amp; Duties</strong></p><p><strong>Safety &amp; Compliance Duties</strong></p><ul><li>Maintains the highest standards of corporate governance, ensuring that all activities are carried out ethically and in compliance with the Company’s QHSSE policies, Management System, Zero Tolerance policy, relevant laws, regulations, standards, and industry practices, and comply with the ADES WAY, and the rules to live by.</li><li>Will be a champion of Safety, providing exemplary leadership and commitment to all safety initiatives within the business.</li><li>Places Safety as a true north, while never intentionally placing employees, our processes, customers, or the communities in which we live and work at risk.</li><li>Will ensure that safety protocols are always adhered to.</li></ul><p><strong>Other Duties</strong></p><p><strong>Treasury Operations &amp; Cash Flow Oversight:</strong></p><ul><li>Monitors and manages daily cash flow operations, ensures adequate liquidity is available for business needs.</li><li>Supervise and approve fund transfers, vendor payments, and intercompany settlements to maintain accurate and timely financial transactions.</li><li>Ensures efficient utilization of cash resources by optimizing working capital and investment of surplus funds.</li><li>Identifies and resolves cash flow bottlenecks to improve liquidity availability and minimize operational disruptions.</li><li>Reviews and validates cash flow forecasts, ensures alignment with financial planning and corporate funding strategies.</li></ul><p><strong>Banking &amp; Financial Institution Coordination:</strong></p><ul><li>Acts as the primary liaison with banks and financial institutions, ensuring seamless execution of transactions and optimized banking services.</li><li>Negotiates banking terms and manages bank account structures to minimize transaction costs and improve cash management efficiency.</li><li>Ensures compliance with banking regulations, KYC, and AML requirements to protect the organization from financial risks and regulatory penalties.</li><li>Oversees and tracks bank charges, interest rates, and financial fees to identify cost-saving opportunities and optimize cash positioning.</li><li>Manages treasury documentation and bank account records, ensuring proper authorization and compliance with ADES policies.</li></ul><p><strong>Treasury Risk Management &amp; Compliance:</strong></p><ul><li>Implements internal controls and risk mitigation strategies to prevent unauthorized transactions and fraud in treasury operations.</li><li>Ensures compliance with IFRS, SOX, and financial reporting standards to maintain audit readiness and regulatory adherence.</li><li>Conducts periodic treasury risk assessments to identify vulnerabilities and recommend corrective actions to protect company assets.</li><li>Oversees the monitoring of FX exposure and interest rate risks, actively supporting corporate hedging strategies and financial stability.</li><li>Leads financial control initiatives to enhance accountability and minimize discrepancies in cash management.</li></ul><p><strong>Treasury Reporting &amp; Financial Analysis:</strong></p><ul><li>Prepares and analyzes treasury reports, cash flow summaries, and financial exposure statements to provide insights for decision-making.</li><li>Monitors cash flow variances and reconciliation reports, ensuring accuracy in financial reporting and forecasting.</li><li>Develops liquidity dashboards and KPIs to track treasury performance and ensure continuous process improvement.</li><li>Provides strategic recommendations based on cash flow trends and working capital movements to support financial stability.</li></ul><p><strong>Process Improvement &amp; Treasury Systems Optimization:</strong></p><ul><li>Identifies inefficiencies in cash processing and fund transfers to streamline operations and enhance treasury workflow.</li><li>Ensures treasury ERP and financial systems (SAP, Oracle, TMS) are fully utilized to improve accuracy and reporting efficiency.</li><li>Automates treasury functions and reporting processes to reduce manual errors and improve operational effectiveness.</li><li>Evaluates and implements treasury best practices to enhance compliance, transparency, and financial control.</li></ul><p><strong>Cross-Functional Collaboration:</strong></p><ul><li>Works closely with AP and AR teams to improve cash conversion cycles and ensure timely collections and disbursements.</li><li>Collaborates with FP&amp;A and budgeting teams to align cash forecasts with corporate financial strategies.</li><li>Liaises with tax and compliance teams to ensure adherence to financial regulations and reporting standards.</li><li>Coordinates with procurement and project finance teams to manage funding for capital expenditures and vendor payments.</li><li>Supports IT and finance teams in treasury system enhancements to improve data accuracy and workflow automation.</li></ul><p><strong>Leadership &amp; Team Development:</strong></p><ul><li>Supervises and mentors cash management accountants, ensuring accurate and efficient execution of treasury tasks.</li><li>Provides training on treasury policies, financial controls, and compliance standards to strengthen treasury function effectiveness.</li><li>Conducts performance reviews and feedback sessions to develop team capabilities and improve operational outcomes.</li><li>Establishes treasury standard operating procedures (SOPs) and best practices to ensure consistency and efficiency.</li><li>Fosters a culture of continuous learning and professional development within the treasury team.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Finance, Accounting, Business Administration, or a related field.</li><li>6-8 years of experience in treasury operations, cash management, or corporate finance.</li><li>Prior experience in supervisory or leadership roles within treasury functions.</li><li>Previous experience dealing with international financial institutions.</li><li>Excellent English knowledge, both oral and written.</li><li>Outstanding interpersonal, communication, and negotiation skills.</li><li>Strong expertise in cash flow forecasting, liquidity management, and working capital optimization.</li><li>Experience with ERP systems (SAP, Oracle) and Treasury Management Systems (TMS).</li><li>Familiarity with banking regulations, financial controls, and AML/KYC compliance.</li><li>Proficiency in financial reporting, variance analysis, and treasury automation tools</li><li>Flexibility to adapt to changing market conditions and business needs.</li><li>Strong leadership and team management skills.</li><li>Excellent analytical and problem-solving abilities.</li><li>Ability to manage multiple priorities under strict deadlines in a fast-paced treasury environment.</li><li>High level of integrity, attention to detail, and commitment to financial compliance.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Tahseen, an interdisciplinary hospitality leadership development program; aims at successfully driving increased levels of engagement and interest of Local Nationals into this ever-growing professional sector. Tahseen is a 12 18-month program in cooperation with Cornell University.</p><p>CORE WORK ACTIVITIES Managing Discipline Work, Projects, and Policies Coordinates and implements accounting work and projects as assigned. Coordinates, implements, and follows up on audits for all areas of property operations. Complies with Federal and State laws applying to operations procedures. Generates and provides accurate and timely results in the form of reports, presentations, etc. Analyzes information and evaluates results to choose the best solution and solve problems. Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data. Balances ledgers. Supporting Property Operations Works with operations teams to develop an operational strategy that is aligned with the brand s business strategy and leads its execution. Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. Evaluates if discipline teams are meeting service needs and provides feedback to teams. Participates in walk-throughs on property to ensure that all areas are well maintained and preventative maintenance processes are in place. Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities. Reviews findings from comment cards and guest satisfaction results with leadership team and ensures appropriate corrective action is taken. Works with team to put sustainable work processes and systems in place that support the execution of the strategy. Reviews reports and financial statements to determine operations performance against budget. Communicates a clear and consistent message regarding departmental goals to produce desired results. Managing and Monitoring Activities that Affect the Customer and Guest Experience Provides excellent customer service by being readily available/approachable for all customers and guests. Takes proactive approaches when dealing with customers and guest concerns. Extends professionalism and courtesy to customers and guests at all times. Responds timely to customer service department request. Ensures all team members meet or exceed all hospitality requirements. Supporting Profitability Supports annual quality audits. Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement. Supporting Safety Standards and Work Procedures Implements property emergency plan. Provides a safe working environment in compliance with Occupational Safety and Health Administration/MSDS. Implements and sustains property accident prevention programs. Follows property-specific recovery plans. Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Demonstrates self confidence, energy and enthusiasm. Manages group or interpersonal conflict. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Manages time and possesses organizational skills. Presents ideas, expectations and information in a concise, organized manner. Uses problem solving methodology for decision making and follow up. Makes calls if necessary. Leadership Development Interpreting financial statements, managing people, and the essentials of hospitality marketing and planning. Includes a combination of specialized industry knowledge and leadership skills. It will allow you to learn from the best experts in the School of Hotel Administration. This certificate program consists of a mix of core courses and selective courses. Education for Employment (EFE) The EFE component uses a blend of locally and internationally developed Hospitality courses that have been especially created to prepare Local nationals for careers in the hospitality industry. This six-weeks part of Tahseen includes approximately 260hrs of hospitality training, with many components specific to workplace readiness and better understanding of the work environment and the nature of the jobs. General Training Occurs in the first six months of the program. Each participant will rotate through the six key disciplines on property, spending between 2 3 weeks in each discipline. The six disciplines are: Rooms Operations Food &amp; Beverage Sales &amp; Marketing (BMSC) Human Resources Safety &amp; Security (Loss Prevention) Finance The Specialization Course Occurs in the last six months of the program and will focus on one discipline of the participant s choice and leadership feedback. You will complete additional required training in this discipline and begin to gain deeper knowledge and develop skills necessary to become an effective leader in this discipline. The customized program includes local culture training, business English and is translated locally in Arabic so you are empowered to achieve success. Through Tahseen, you will gain fundamental knowledge and exposure to a wide array of hospitality disciplines. You will train with, and lean from, best-in-class hospitality leaders from around the globe developing vital skill and be part of shaping your country s economic future. Upon completing the Tahseen Program, you will be an expert in a discipline you are passionate about and have pride and confidence in the accelerated career path you have chosen.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education and Experience High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. OR 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Cairo, Egypt</p><p><br><b>Job Family Group:</b></p><br>Sales &amp; Marketing<p><br><b>Worker Type:</b></p><br>Regular<p><br><b>Posting Start Date:</b></p><br>August 11, 2026<p><br><b>Business Unit:</b></p><br>Downstream and Renewables<p><br><b>Experience Level: </b></p><br>Experienced Professionals<p><br><b>Job Description: </b></p><br><p><b>Where you fit In</b></p><br><p>Expect lots of support and encouragement while you’re here. You’ll be working alongside people who love what they do and enjoy sharing their enthusiasm with everyone around them. We value career growth. You’ll have limitless opportunities to explore – whether that means building up new areas of expertise or taking in a different direction.</p><br><p>As Lubricants Technical Advisor, you will be expected to provide first line technical advice to direct accounts, industrial and indirect customers, and Shell Sales force on the use of the Shell lubricants portfolio in order to best exploit the technical attributes of Shell products and services to commercial advantage, and to trouble shoot any technical issues.</p><br><p><b>What’s the role?</b></p><br><p>In your role as the Lubricants Technical Advisor (LTA) you will use your techno-commercial skills to provide support on highly complex technical issues to key accounts for business retention, securing close top partnership with key customers and prospects at high level as well as with their key stakeholders through differentiating offers and solutions:</p><br><ul><li><p>Provide front line technical support to direct top customers and prospects (Platinum, global priority OEM) and sales staff including problem solving, troubleshooting and application advice for approximately. 95% of all front-line technical issues</p><br></li><li><p>Secure close good relationship with key customers and prospects at high level as well as with their key stakeholders, enhancing the use of the Shell lubricants portfolio to best exploit the technical attributes of Shell products and services to commercial advantage and to trouble shoot any technical issues</p><br></li><li><p>Manage any complex complaint or issue coming from key customers (Platinum, global priority OEM) providing satisfying customer solution and clear constructive feedback internally as good learning case</p><br></li><li><p>Thanks to own high technical, overall sector <span>product/application/process</span> expertise, be able to deliver valuable input and Shell product and services selection to key customers, to improve sensitively their production process, increasing Shell Technology image and business opportunity</p><br></li><li><p>Provide HSSE, Occupational Health, safety and product disposal advice to key customers and front-line sales, in line with local legislation requirements. Actively keep up to date with changes in legislation</p><br></li><li><p>You also will drive top and bottom-line growth through deep involvement in key account prospecting and cross/up selling activities with a premium acceleration focus providing the right claims and reasons to believe:</p><br></li><li><p>Work closely with local sales and global accounts who have the ‘ownership’ of the customers, to provide appropriate technical support to maintain and gain business in line with business strategy.</p><br></li><li><p>Carry out joint and solo visits (with knowledge of sales force) to new and existing customers providing technical proposals/assistance to generate sales opportunities, with both existing and new products</p><br></li><li><p>Drive x/up-sales opportunities through developing and delivering appropriate lubricants training to direct Sales/Marketing staff to develop their expertise, as well as tailored training packages for Gold/Platinum Customers where required</p><br></li><li><p>Develop and deliver appropriate lubricants training to direct Shell Sales staff to develop their <span>product-application-services</span> expertise</p><br></li><li><p>Exploiting the use of Sales First tools through integrated T-SPANCOP with Sales one and delivering DVRs according to global needs and guidelines to provide proven Technology Leadership or Value Led examples</p><br></li><li><p>You will be part of the services monetization journey by introducing and growing our technical services as a new revenue stream through our current active CVP`s in addition to creating new ones to expand our services portfolio</p><br></li></ul><p><b>What we need from You</b></p><br><ul><li><p>Degree (e.g. BEng) –engineering, preferably mechanical, or comparable technical background skills</p><br></li><li><p>Proven 5-8 years working experience in relevant industries</p><br></li><li><p>Good Sector and application technical knowledge to be able to understand customer`s critical needs&nbsp;</p><br></li><li><p>Evidence for good commercial acumen, Experience in a customer facing role (eg front line sales) is beneficial.</p><br></li><li><p>Knowledge in Vibration, Ultrasound and/or thermography inspections will be considered.</p><br></li><li><p><span>Self-committing,</span> balancing own learning from others internally and giving technical support externally</p><br></li><li><p>Having the ability to distil complex information and to communicate clearly and concisely to others</p><br></li><li><p>Managing relationships with key customers and their stakeholders</p><br></li><li><p>Delivers results – accountability. Clear results orientation and capacity to manage self-performance</p><br></li><li><p>Competence in problem solving, good decision-making skills and ability to find solutions to day-to-day issues</p><br></li><li><p>Able to maintain high volumes of contacts, with quick and accurate turnaround time</p><br></li><li><p>Demonstrates interpersonal sensitivity and communication (written and verbal) skills</p><br></li><li><p>Solution development and creative problem solving</p><br></li><li><p>Successful integration for collaborative development and implementation with global, regional &amp; local teams.</p><br></li><li><p>Good English skill level</p><br></li></ul><p>-</p><br><p><br><b>DISCLAIMER:</b></p><br>Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer. </div>

<p><h4>Who we are</h4> <p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking a highly skilled Customer Senior Project Manager to lead large-scale, customer-facing projects and programmes across multiple domains for enterprise clients. This role involves managing complex, multi-party teams, driving delivery excellence, and ensuring alignment with time, cost, and quality standards. The individual will oversee governance, risk management, resource planning, and financial control, while engaging senior stakeholders and supporting pre-sales activities.</p> <h4>What you will do</h4> <p><strong>Vision, planning and control</strong><br> Define and communicate the high-level vision and desired future state for the programme.<br> Create detailed programme plans, including resource requirements, interdependencies, and critical paths.<br> Integrate all work streams into a cohesive programme plan and manage performance against measurable outcomes.<br> Develop stakeholder communication plans and manage resource forecasting throughout the lifecycle.</p> <p><strong>Organisation & leadership</strong><br> Build and lead high-performing cross-functional teams.<br> Clarify skills requirements and manage recruitment and development during engagement.<br> Act as a coach and mentor, fostering collaboration and motivation.<br> Influence relationships with internal and external stakeholders and support effective business change.</p> <p><strong>Quality assurance and reporting</strong><br> Apply quality assurance standards across all work streams.<br> Implement robust reporting mechanisms for budget, timelines, and KPIs.<br> Maintain accurate financial and project documentation, including lessons learned and closure reports.</p> <p><strong>Risk, issue and change management</strong><br> Define and maintain risk and change strategies, ensuring stakeholders are informed of potential impacts.</p> <p><strong>Financial management</strong><br> Align outcomes with benefits realisation plans and manage scope changes effectively.<br> Maintain business cases and ensure ongoing viability of projects and programmes.<br> Forecast and report on budgets and expenditure accurately.</p> <h4>Who you are</h4> <ul> <li>Over 5 years of experience managing major complex projects within the ICT industry.</li> <li>Strong leadership and stakeholder engagement skills, with the ability to influence at senior levels.</li> <li>Proven ability to manage multiple complex projects concurrently.</li> <li>Excellent interpersonal and communication skills, including confident presentations at executive level.</li> <li>Professional qualifications: Prince2 Practitioner or PMP, MSP Foundation.</li> <li>Experience in programme and project budget management, financial accounting, and telecommunications environments.</li> <li>Flexible and adaptable in dynamic environments, with strong cross-functional collaboration capabilities.</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What’s in it for you</h4> <ul> <li>Opportunity to lead high-impact projects for global enterprise customers.</li> <li>Exposure to senior stakeholders and strategic decision-making.</li> <li>Work in a collaborative, innovative environment with cutting-edge technologies.</li> <li>Professional growth through challenging projects and leadership responsibilities.</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced project governance and risk management techniques.</li> <li>Strategic stakeholder engagement and negotiation skills.</li> <li>Financial planning and benefits realisation in large-scale programmes.</li> <li>Leadership in multi-domain, cross-functional environments.</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

<p><h4>Company description</h4> <p>Portaluna, a Morgans Originals hotel</p> <p>Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know – connecting people to the city, the culture and the moment.</p> <p>This is an exciting new position within Ennismore’s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.</p> <h4>Job description</h4> <h4>Responsibilities</h4> <strong>Team leadership & management:</strong><br> <li>Supervise, train, and develop the bar team to ensure they consistently deliver high-quality service and adhere to operational standards.</li> <li>Maintain a positive and motivated team environment through coaching, mentoring, and feedback.</li> <li>Oversee daily bar operations, ensuring efficient service and timely delivery of drinks to guests.</li> <strong>Beverage expertise & innovation:</strong><br> <li>Develop and curate creative cocktail menus that align with the restaurant's concept and guest preferences.</li> <li>Keep up to date with the latest trends in the beverage industry, including new cocktail styles, spirits, and mixology techniques.</li> <li>Ensure that bartenders are knowledgeable about the beverage menu, including drink ingredients, preparation techniques, and ideal pairings.</li> <li>Provide recommendations to guests on specialty cocktails, wines, and other beverages.</li> <strong>Guest service excellence:</strong><br> <li>Ensure that all guests receive a memorable experience through personalized service, attention to detail, and an engaging approach.</li> <li>Handle guest complaints or concerns promptly and professionally, ensuring swift resolution while maintaining high levels of guest satisfaction.</li> <li>Foster strong relationships with regular guests, understanding their preferences and ensuring personalized service.</li> <strong>Inventory & stock management:</strong><br> <li>Oversee bar inventory, ensuring that the necessary supplies are stocked, including spirits, wine, and other beverages.</li> <li>Coordinate with purchasing and suppliers to maintain stock levels, track usage, and order supplies as needed.</li> <li>Conduct regular inventory checks and manage stock rotation to prevent wastage and ensure cost-effective use of resources.</li> <strong>Health & safety compliance:</strong><br> <li>Enforce all health, safety, and hygiene standards in the bar area, ensuring compliance with local regulations and internal policies.</li> <li>Ensure the bar area is kept clean, organized, and safe for both staff and guests at all times.</li> <li>Supervise the safe handling of alcohol, including monitoring guest consumption and preventing over-service.</li> <strong>Upselling & revenue generation:</strong><br> <li>Promote upselling of premium spirits, cocktails, and wine selections to enhance guest satisfaction and increase bar revenue.</li> <li>Introduce innovative drink specials or themed promotions to boost sales and attract guests.</li> <strong>Administration & reporting:</strong><br> <li>Manage daily cash handling, including the accurate processing of payments, tips, and transactions.</li> <li>Prepare daily, weekly, and monthly reports related to bar sales, inventory, and staff performance.</li> <li>Collaborate with management on budgeting, cost control, and revenue generation strategies.</li> <strong>Training & development:</strong><br> <li>Conduct regular training sessions for bar staff to improve product knowledge, service standards, and mixology skills.</li> <li>Ensure that all staff are well-versed in customer service practices, health and safety standards, and company policies.</li> <strong>Special events & promotions:</strong><br> <li>Plan and coordinate bar events, promotions, and themed nights to increase guest engagement and revenue.</li> <li>Work closely with other departments (e.g., marketing and events) to organize and execute special events that feature signature cocktails or exclusive beverages.</li> <strong>Problem resolution & continuous improvement:</strong><br> <li>Proactively address and resolve operational challenges, ensuring the team stays focused on providing excellent service.</li> <li>Collect and act on guest feedback to continuously improve the quality of service and experience.</li> <li>Identify areas for improvement in processes and service, providing suggestions for enhancements to the management team.</li> <strong>Additional responsibilities:</strong><br> <li>Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</li> <h4>Qualifications</h4> <h4>Abilities / key competencies / skills</h4> <p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience.</p> <strong>Leading myself</strong><br> <li>Positive orientation</li> <li>Operational decision making</li> <li>Self-development & management</li> <strong>Leading others</strong><br> <li>Developing an empowered team</li> <li>Leading an engaged and diverse team</li> <li>Communication</li> <strong>Leading the business</strong><br> <li>Advocating guest passion</li> <li>Business planning and analysis</li> <li>Business improvement and change</li> <h4>Experience / certificates / education</h4> <li>Experience: Minimum of 1-2 years in a supervisory role in bar operations, preferably in a high-end bar/restaurant or a luxury hospitality environment. Extensive knowledge of mixology, spirits, wines, and cocktail preparation.</li> <li>Education: Bachelor’s degree in Hospitality Management, Business Administration, or a related field.</li> <li>Skills & attributes: <ul> <li>Strong leadership and people management skills.</li> <li>Excellent interpersonal and communication abilities.</li> <li>Attention to detail and strong organizational skills.</li> <li>Proven ability to manage multiple priorities and meet deadlines.</li> <li>Ability to handle confidential and sensitive information.</li> <li>In-depth knowledge of beverage trends, mixology, and premium beverage offerings.</li> <li>Proficiency in relevant software and MS Office Suite.</li> <li>Professional and well-presented at all times.</li> <li>Customer-centric approach with a passion for hospitality.</li> <li>Proactive problem-solver with a solutions-oriented mindset.</li> <li>Ability to work in a fast-paced, dynamic environment.</li> <li>Must be able to handle multiple tasks and adapt to changing priorities.</li> </ul> </li> <h4>Additional information</h4> <p>What awaits you...</p> <li>The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.</li> <li>The ability to challenge the norm and work in an environment that is both creative and rewarding.</li> <li>Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.</li> <li>A competitive package and plenty of development opportunities.</li></p><p></p>

<p><h4>Who we are</h4> <p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking a highly skilled customer senior project manager to lead large-scale, customer-facing projects and programmes across multiple domains for enterprise clients. This role involves managing complex, multi-party teams, driving delivery excellence, and ensuring alignment with time, cost, and quality standards. The individual will oversee governance, risk management, resource planning, and financial control, while engaging senior stakeholders and supporting pre-sales activities.</p> <h4>What you will do</h4> <strong>Vision, planning and control</strong><br> <ul> <li>Define and communicate the high-level vision and desired future state for the programme.</li> <li>Create detailed programme plans, including resource requirements, interdependencies, and critical paths.</li> <li>Integrate all work streams into a cohesive programme plan and manage performance against measurable outcomes.</li> <li>Develop stakeholder communication plans and manage resource forecasting throughout the lifecycle.</li> </ul> <strong>Organisation & leadership</strong><br> <ul> <li>Build and lead high-performing cross-functional teams.</li> <li>Clarify skills requirements and manage recruitment and development during engagement.</li> <li>Act as a coach and mentor, fostering collaboration and motivation.</li> <li>Influence relationships with internal and external stakeholders and support effective business change.</li> </ul> <strong>Quality assurance and reporting</strong><br> <ul> <li>Apply quality assurance standards across all work streams.</li> <li>Implement robust reporting mechanisms for budget, timelines, and KPIs.</li> <li>Maintain accurate financial and project documentation, including lessons learned and closure reports.</li> </ul> <strong>Risk, issue and change management</strong><br> <ul> <li>Define and maintain risk and change strategies, ensuring stakeholders are informed of potential impacts.</li> </ul> <strong>Financial management</strong><br> <ul> <li>Align outcomes with benefits realisation plans and manage scope changes effectively.</li> <li>Maintain business cases and ensure ongoing viability of projects and programmes.</li> <li>Forecast and report on budgets and expenditure accurately.</li> </ul> <h4>Who you are</h4> <ul> <li>Over 5 years of experience managing major complex projects within the ICT industry.</li> <li>Strong leadership and stakeholder engagement skills, with the ability to influence at senior levels.</li> <li>Proven ability to manage multiple complex projects concurrently.</li> <li>Excellent interpersonal and communication skills, including confident presentations at executive level.</li> <li>Professional qualifications: Prince2 Practitioner or PMP, MSP Foundation.</li> <li>Experience in programme and project budget management, financial accounting, and telecommunications environments.</li> <li>Flexible and adaptable in dynamic environments, with strong cross-functional collaboration capabilities.</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What’s in it for you</h4> <ul> <li>Opportunity to lead high-impact projects for global enterprise customers.</li> <li>Exposure to senior stakeholders and strategic decision-making.</li> <li>Work in a collaborative, innovative environment with cutting-edge technologies.</li> <li>Professional growth through challenging projects and leadership responsibilities.</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced project governance and risk management techniques.</li> <li>Strategic stakeholder engagement and negotiation skills.</li> <li>Financial planning and benefits realisation in large-scale programmes.</li> <li>Leadership in multi-domain, cross-functional environments.</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

<p><h4>Who we are</h4> <p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking a highly experienced customer programme manager to lead large-scale, customer-facing projects and programmes across multiple domains for our enterprise clients. This role involves managing complex, multi-party teams, driving delivery excellence, and ensuring alignment with time, cost, and quality standards. The individual will oversee governance, risk management, resource planning, and financial control, while engaging senior stakeholders and supporting pre-sales activities.</p> <h4>What you will do</h4> <strong>Vision, planning and control</strong><br> <ul> <li>Define and communicate the high-level vision and desired future state for the programme.</li> <li>Create detailed programme plans, including resource requirements, interdependencies, and critical paths.</li> <li>Integrate all work streams into a cohesive programme plan and manage performance against measurable outcomes.</li> <li>Develop stakeholder communication plans and manage resource forecasting throughout the lifecycle.</li> </ul> <strong>Organisation & leadership</strong><br> <ul> <li>Build and lead high-performing cross-functional teams.</li> <li>Clarify skills requirements and manage recruitment and development during engagement.</li> <li>Act as a coach and mentor, fostering collaboration and motivation.</li> <li>Influence relationships with internal and external stakeholders and support effective business change.</li> </ul> <strong>Quality assurance and reporting</strong><br> <ul> <li>Apply quality assurance standards across all work streams.</li> <li>Implement robust reporting mechanisms for budget, timelines, and KPIs.</li> <li>Maintain accurate financial and project documentation, including lessons learned and closure reports.</li> </ul> <strong>Risk, issue and change management</strong><br> <ul> <li>Define and maintain risk and change strategies, ensuring stakeholders are informed of potential impacts.</li> </ul> <strong>Financial management</strong><br> <ul> <li>Align outcomes with benefits realisation plans and manage scope changes effectively.</li> <li>Maintain business cases and ensure ongoing viability of projects and programmes.</li> <li>Forecast and report on budgets and expenditure accurately.</li> </ul> <h4>Who you are</h4> <ul> <li>Over 7 years of experience managing major programmes within the ICT industry.</li> <li>Strong leadership and stakeholder engagement skills, with the ability to influence at senior levels.</li> <li>Proven ability to manage multiple complex projects concurrently.</li> <li>Excellent interpersonal and communication skills, including confident presentations at executive level.</li> <li>Professional qualifications: Prince2 Practitioner or PMP, MSP Foundation.</li> <li>Experience in programme and project budget management, financial accounting, and telecommunications environments.</li> <li>Flexible and adaptable in dynamic environments, with strong cross-functional collaboration capabilities.</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What’s in it for you</h4> <ul> <li>Opportunity to lead high-impact programmes for global enterprise customers.</li> <li>Exposure to senior stakeholders and strategic decision-making.</li> <li>Work in a collaborative, innovative environment with cutting-edge technologies.</li> <li>Professional growth through challenging projects and leadership responsibilities.</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced programme governance and risk management techniques.</li> <li>Strategic stakeholder engagement and negotiation skills.</li> <li>Financial planning and benefits realisation in large-scale programmes.</li> <li>Leadership in multi-domain, cross-functional environments.</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Company Description Portaluna, a Morgans Originals Hotel Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know -- connecting people to the city, the culture and the moment. This is an exciting new position within Ennismore s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.</p><p>Job Description Responsibilities</p><p>Team Leadership &amp; Management: Supervise, train, and develop the bar team to ensure they consistently deliver high-quality service and adhere to operational standards. Maintain a positive and motivated team environment through coaching, mentoring, and feedback. Oversee daily bar operations, ensuring efficient service and timely delivery of drinks to guests.</p><p>Beverage Expertise &amp; Innovation: Develop and curate creative cocktail menus that align with the restaurant's concept and guest preferences. Keep up to date with the latest trends in the beverage industry, including new cocktail styles, spirits, and mixology techniques. Ensure that bartenders are knowledgeable about the beverage menu, including drink ingredients, preparation techniques, and ideal pairings. Provide recommendations to guests on specialty cocktails, wines, and other beverages.</p><p>Guest Service Excellence: Ensure that all guests receive a memorable experience through personalized service, attention to detail, and an engaging approach. Handle guest complaints or concerns promptly and professionally, ensuring swift resolution while maintaining high levels of guest satisfaction. Foster strong relationships with regular guests, understanding their preferences and ensuring personalized service.</p><p>Inventory &amp; Stock Management: Oversee bar inventory, ensuring that the necessary supplies are stocked, including spirits, wine, and other beverages. Coordinate with purchasing and suppliers to maintain stock levels, track usage, and order supplies as needed. Conduct regular inventory checks and manage stock rotation to prevent wastage and ensure cost-effective use of resources.</p><p>Health &amp; Safety Compliance: Enforce all health, safety, and hygiene standards in the bar area, ensuring compliance with local regulations and internal policies. Ensure the bar area is kept clean, organized, and safe for both staff and guests at all times. Supervise the safe handling of alcohol, including monitoring guest consumption and preventing over-service.</p><p>Upselling &amp; Revenue Generation: Promote upselling of premium spirits, cocktails, and wine selections to enhance guest satisfaction and increase bar revenue. Introduce innovative drink specials or themed promotions to boost sales and attract guests.</p><p>Administration &amp; Reporting: Manage daily cash handling, including the accurate processing of payments, tips, and transactions. Prepare daily, weekly, and monthly reports related to bar sales, inventory, and staff performance. Collaborate with management on budgeting, cost control, and revenue generation strategies.</p><p>Training &amp; Development: Conduct regular training sessions for bar staff to improve product knowledge, service standards, and mixology skills. Ensure that all staff are well-versed in customer service practices, health and safety standards, and company policies.</p><p>Special Events &amp; Promotions: Plan and coordinate bar events, promotions, and themed nights to increase guest engagement and revenue. Work closely with other departments (e.g., marketing and events) to organize and execute special events that feature signature cocktails or exclusive beverages.</p><p>Problem Resolution &amp; Continuous Improvement: Proactively address and resolve operational challenges, ensuring the team stays focused on providing excellent service. Collect and act on guest feedback to continuously improve the quality of service and experience. Identify areas for improvement in processes and service, providing suggestions for enhancements to the management team.</p><p>Additional Responsibilities: Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</p><p>Qualifications</p><p>Abilities/Key Competencies/Skills Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company s Heartist service culture to be responsive, respectful and deliver a great experience.</p><p>Leading Myself Positive Orientation Operational Decision Making Self-Development &amp; Management</p><p>Leading Others Developing an Empowered Team Leading an Engaged and Diverse Team Communication</p><p>Leading the Business Advocating Guest Passion Business Planning and Analysis Business Improvement and Change</p><p><b>Experience/Certificates/Education</b></p><p>Experience: Minimum of 1-2 years in a supervisory role in bar operations, preferably in a high-end bar / restaurant or a luxury hospitality environment. Extensive knowledge of mixology, spirits, wines, and cocktail preparation.</p><p>Education: Bachelor s degree in Hospitality Management, Business Administration, or a related field.</p><p>Skills &amp; Attributes:</p><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum of 1-2 years in a supervisory role in bar operations, preferably in a high-end bar / restaurant or a luxury hospitality environment.</li><li>Extensive knowledge of mixology, spirits, wines, and cocktail preparation.</li><li>Bachelor s degree in Hospitality Management, Business Administration, or a related field.</li><li>Strong leadership and people management skills.</li><li>Excellent interpersonal and communication abilities.</li><li>Attention to detail and strong organizational skills.</li><li>Proven ability to manage multiple priorities and meet deadlines.</li><li>Ability to handle confidential and sensitive information.</li><li>In-depth knowledge of beverage trends, mixology, and premium beverage offerings.</li><li>Proficiency in relevant software and MS Office Suite.</li><li>Professional and well-presented at all times.</li><li>Customer-centric approach with a passion for hospitality.</li><li>Proactive problem-solver with a solutions-oriented mindset.</li><li>Ability to work in a fast-paced, dynamic environment.</li><li>Must be able to handle multiple tasks and adapt to changing priorities.</li><li>Demonstrate the fundamentals of the company s Heartist service culture to be responsive, respectful and deliver a great experience.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b><span>Yassir</span></b><span> is the leading super App in the Maghreb region set to changing the way daily services are provided. It currently operates in </span><b><span>45 cities across Algeria, Morocco and Tunisia with recent expansions into France, Canada and Sub-Saharan Africa</span></b><span>. It is backed (~</span><b><span>$200M in funding</span></b><span>) by VCs from Silicon Valley, Europe and other parts of the world. </span><br><span>We offer on-demand services such as ride-hailing and last-mile delivery. Building on this infrastructure, we are now introducing financial services to help our users pay, save and borrow digitally. </span><br><span>Helping usher the continent into a digital economy era. We’re not just about serving people - we’re about creating a marketplace to bring people what they need while infusing social values.</span><br> <p><span>Yassir is seeking a highly skilled and motivated Senior Data Scientist, to join our Artificial Intelligence (AI) team and contribute to some of our key projects, such as Dynamic Pricing and Trip Dispatching. As a Data Scientist, you will play a crucial role in analyzing and modelling data to optimize our Machine Learning (ML) systems. Your expertise in both predictive modelling and software development will be essential in driving our solutions and providing value to Yassir. This is a very exciting opportunity, tackling some of Yassir’s most critical problems.</span></p><br> <br><br><p><b>About the Team</b></p><br><ul><li>The AI team is part of Yassir’s central Data &amp; AI domain, which is responsible for all data related activities in the organization - from Data Engineering, Data Platform management and Data Analytics all the way to AI solutions and MLOps infrastructure development. We are a global team of Data and AI / ML experts, encompassing diverse backgrounds and skills. We strive to build state-of-the-art Data and ML infrastructure and solutions, and ultimately a Data Culture supported by responsible and democratized data access, data-driven decision making and automation. We push the envelope of what’s feasible, we challenge each other, we support each other, and we take great pride in our work. Most of all we are value-driven to create impact from our data solutions. If you have an inherent curiosity about the fields Data and AI, a relevant background and an internal zeal and drive to contribute, please come join us!<br></li></ul><br><p><b>Responsibilities</b></p><br><ul> <li> <p>Become an expert point of contact and thought leader on your scope by mastering the details and principles pertaining to it.</p><br> </li> <li> <p>Some key areas we have to focus include: optimizing our Pricing capabilities, such as Dynamic / Surge Pricing, Discounts / Commissioning Optimization and Personalized Pricing, optimizing our Dispatching capabilities, optimizing our Fraud Detection / Revenue Leakage Prevention capabilities, optimizing our Recommendations / Personalization capabilities, amongst others.</p><br> </li> <li> <p>Identify and propose ML opportunities related to your scope and beyond</p><br> </li> <li> <p>Support with requirements definition and prioritization of ML projects</p><br> </li> <li> <p>Collaborate with cross-functional Engineering and Product teams</p><br> </li> <li> <p>Champion Data Quality as a critical input component to all ML solutions and Analytics</p><br> </li> <li> <p>Conduct Exploratory Data Analysis and subsequent Feature Selection / Engineering</p><br> </li> <li> <p>Utilize Statistical and ML techniques, as appropriate, for model training</p><br> </li> <li> <p>Validate and tune ML models</p><br> </li> <li> <p>Visualize analysis / modelling results focusing on meaningful, actionable metrics and insights</p><br> </li> <li> <p>Deploy and test ML applications using our MLOps infrastructureMonitor ML models on their technical performance, business impact and underlying data / concept drift</p><br> </li> <li> <p>Explain technical solutions in a business-friendly manner, supporting Product teams in their communications and reporting</p><br> </li> <li> <p>Maintain and improve technical documentation of delivered solutions</p><br> </li> <li> <p>Support the Data &amp; AI domain in developing its technical capabilities, improving its ways of working and collaboration with other dependent teams</p><br> </li> <li> <p>Champion Data Culture, proactively share knowledge across teams, and participate and drive team building activities</p><br> <br></li> </ul><br><p><b>Key Requirements - Essential</b></p><br><ul> <li><ul> <li> <p><span>Solid Mathematical / Statistical / Machine Learning as well as Software Development technical skills - supported by a Masters degree or above in a relevant quantitative field such as Mathematics, Statistics, Data Science, Machine Learning, Operational Research, Computer Science, Software Engineering, Physics</span></p><br> </li> <li> <p><span>Comfortable in efficient, production quality Python and SQL coding at a professional setting with at least 2 years of industry experience (more years of experience would be required for more Senior roles)</span></p><br> </li> <li> <p><span>Comfortable with key software engineering concepts, such as code / memory profiling, code optimization, scalability, code / QA testing, cost optimization and associated best practices.</span></p><br> </li> <li> <p><span>Comfortable with key Statistical concepts, such as statistical testing and causal analysis</span></p><br> </li> <li> <p><span>Analytical thinking and problem solving skills</span></p><br> </li> <li> <p><span>Engineering mindset focused towards delivering robust applied data science solutions</span></p><br> </li> <li> <p><span>Visualization skills, including experience with common Python ecosystem libraries and/or Analytics / BI tooling</span></p><br> </li> <li> <p><span>Familiarity and prior use of Cloud solutions and their data / ML services - at Yassir we use Google Cloud Platform (GCP), experience with which is highly preferred</span></p><br> </li> <li> <p><span>Mastering of the end-to-end (ML) model development lifecycle</span></p><br> </li> <li> <p><span>Excellent communication skills, including presentation and oral / written communication (clear articulation, concise documentation) in professional English</span></p><br> </li> <li> <p><span>Positive attitude and resilience</span></p><br> </li> <li> <p><span>Strong interpersonal skills focused on peer support, empathy, active listening, team building and stakeholder relationships building</span></p><br> </li> <li> <p><span>Internal drive, self-motivation and ability to work independently including own effective project management</span></p><br> </li> </ul><br></li></ul><br><p><b>Nice to have</b></p><br><ul> <li><ul> <li> <p><span>Experience with Financial Services companies</span></p><br> </li> <li> <p><span>Experience working on ML features for Digital Products (apps, websites)</span></p><br> </li> <li> <p><span>Experience with one or more from: Pricing / Economics related projects and/or modelling techniques (we welcome Economics / Econometrics backgrounds and experience), Fraud Detection related projects, Dispatching related projects, Personalization related projects</span></p><br> </li> </ul><br></li></ul><br> </div>