وظائف مطورى واجهة مستخدم

Company Description'The Address Investments' is a leading real estate company in Egypt and the Middle East, dedicated to providing clients with their dream homes through a variety of developments. With a focus on properties in Egypt and the Middle East, we aim to turn real estate dreams into a rewarding reality. Our proactive team maintains high standards to set ourselves apart in the real estate market, offering homes in hundreds of projects.<br>Role Description This is a full-time on-site role for a Front Desk Receptionist at The Address Investments in New Cairo. The Front Desk Receptionist will be responsible for phone etiquette, receptionist duties, clerical skills, communication, and customer service on a day-to-day basis.<br>Qualifications Phone Etiquette and Receptionist Duties Clerical Skills Effective Communication and Customer Service Strong organizational and multitasking abilities Proficiency in Microsoft Office Suite Previous experience in a similar role is a plus Bachelor's degree or equivalent

<p>Check guests in and out of the hotel with warm and engaging service. Sophisticated communication skills, both written and verbal. Focus attention on guest needs, remaining calm and courteous at all times. Take responsibility for any guest inquiries and problem solve to resolve any guest issues. Must possess a professional presentation. Must be flexible in terms of working hours, including overnights. Handle cash effectively and accurately. Be fully versed and competent in all aspects of front office operations and provide the highest levels of professional, prompt and discreet guest service. Promote and recommend the use of the hotel outlets and the spa. Assist in the coordination and blocking of rooms for incoming group and tour arrivals. Other duties as assigned.</p><p><strong>Desired Candidate Profile</strong></p><p>Previous customer service experience, preferably in a Hotel environment. An energetic, team-focused, and can-do attitude individual. Ability to work independently and demonstrate initiative in a dynamic environment. Enthusiasm to connect with guests and to hear their story. Ability to provide prompt and efficient service, including the ability to build rapport both in person and over the telephone. Self-motivated with a positive and professional attitude. Knowledge of Opera PSM is a bonus. Willingness and availability to work flexible hours, including mornings, nights, weekends, and holiday periods.</p>

Company Description Nour Boutique Hotel is a luxury beachfront property offering 16 carefully designed rooms that create a serene and tranquil atmosphere. The hotel emphasizes meticulous attention to detail, ensuring each guest experiences an exceptional and personalized stay. The team is dedicated to providing outstanding service, catering to guests’ needs with professionalism and warmth. In addition to relaxation, the hotel serves as a wellbeing venue, featuring spa treatments, yoga by the beach, and other wellness offerings that promote holistic rejuvenation for mind, body, and soul. Role Description The Front Desk Receptionist is a full-time, on-site role based in Egypt, responsible for delivering a welcoming and professional first impression to all guests. Day-to-day tasks include greeting and checking in guests, managing reservations, handling check-out procedures, and answering phone calls and inquiries. The role involves coordinating with housekeeping and other hotel departments, maintaining accurate records and documentation, and processing payments. The Front Desk Receptionist also supports guests with information about hotel services, local attractions, and wellbeing offerings, while ensuring a calm and organized lobby environment. Qualifications Strong customer service skills with the ability to provide courteous, efficient support to guests whilst retaining the Nour Boutique Hotel Concept. Effective communication skills, including clear verbal and written interaction with guests and team members. Professional phone etiquette and experience handling calls, inquiries, and reservations. Receptionist duties experience, including operating front desk and managing team, preparation for guest check-in/check-out, reservation management, and guest assistance. Clerical skills such as record keeping, data entry, and basic administrative tasks. Previous experience in hospitality or front desk roles is a must. Ability to work flexible shifts, including weekends and holidays, as required by hotel operations. Proficiency with reservation systems and basic computer applications is preferred. Professional appearance, reliability, and a friendly, service-oriented attitude. Fluency in English & Arabic is essential; additional language skills are considered an asset. General ability to multi task and retain conscienciousness to complete tasks in a timely manner.

Company Description 101 Clinics is a luxurious medical hub in Egypt dedicated to holistic, professional care and exceptional health services. The clinic connects cosmetic, physical and mental, healthcare to support overall well-being. Located in a modern, upscale setting, 101 Clinics focuses on providing a high-quality patient experience in every interaction. The team is committed to integrated, patient-centered care that reflects the values of a holistic medical center. Role Description This is a full-time, on-site Front Desk Receptionist role based in New Cairo. The Front Desk Receptionist will be responsible for greeting patients and visitors, managing check-in and check-out procedures, and answering phone calls and inquiries in a professional manner. Daily tasks include scheduling and confirming appointments, maintaining accurate patient records, handling basic clerical duties, and coordinating with clinical staff to ensure smooth patient flow. The role also involves managing the reception area, providing courteous customer service, and supporting administrative processes that uphold the clinic’s standards of care. Qualifications Candidates should possess strong receptionist and front desk skills, including experience with Receptionist Duties and basic Clerical Skills. Candidates should possess excellent communication abilities, including clear verbal and written Communication and professional Phone Etiquette. Candidates should possess solid Customer Service skills, with a focus on creating a welcoming, patient-centered experience. Relevant experience in a medical or clinic setting is beneficial, including familiarity with appointment scheduling and patient record handling. Strong organizational skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment are preferred. Proficiency with office software and clinic management systems, along with fluency in English and Arabic, is an advantage.

Company Description Digital Dental Scan & Lab is a pioneering dental center and the first in Alexandria, Egypt to offer fully digital dental services under one roof. The center provides Radiology X-ray, scanning, a digital laboratory, and 3D printing, enabling accurate diagnoses and high-quality restorative solutions. By integrating advanced technologies, Digital Dental Scan supports dentists in delivering efficient, precise, and patient-focused care. The team values professionalism, innovation, and a welcoming environment for both patients and dental professionals.<br>Role Description This is a full-time, on-site Front Desk / Administrative Assistant role based in Alexandria, Egypt. The Front Desk Receptionist will greet patients and visitors, manage check-in and check-out procedures, and ensure a professional, welcoming reception area. Daily responsibilities include answering and directing phone calls, scheduling and confirming appointments, coordinating patient flow with clinical staff, and handling inquiries about services. The role also involves performing basic clerical tasks such as maintaining records, organizing files, updating patient information, and processing payments or receipts as needed. The receptionist will work closely with the dental team to support smooth operations and provide a positive experience for all visitors. Qualifications Candidates should possess strong Receptionist Duties and Clerical Skills to manage front desk operations, scheduling, and documentation accurately. Candidates should possess excellent Communication and Customer Service skills to interact professionally with patients, staff, and external partners. Candidates should possess proper Phone Etiquette to handle incoming calls, inquiries, and appointment requests efficiently and courteously. Ability to maintain a calm, professional demeanor in a busy clinical environment and to handle confidential information with discretion. Proficiency in basic computer applications and appointment scheduling systems; prior experience in a medical or dental setting is an advantage. Strong organizational skills, attention to detail, and reliability; ability to work on-site full-time in Alexandria, Egypt. High school diploma or equivalent required; additional training in office administration or healthcare reception is beneficial.

<p><h4>Job description</h4> <p>You are about to apply for a certified Top Employer 2026.</p> <p>Ready to be part of one of the market leaders in Egypt? Apply now Raya Smart Buildings; one of Raya’s subsidiaries is hiring a Front Desk Executive.</p> <h4>What will you do?</h4> <ul> <li>Serve visitors by greeting, welcoming, and directing them appropriately; notify company personnel of visitor arrival.</li> <li>Answer the phone in a timely manner.</li> <li>Responsible for permission cycle by coordinating with the duty manager, making follow-up, and making sure of delivering it to the security team.</li> <li>Responsible for receiving the payment for the events, cashless system and some classes of multipurpose rooms and delivering it to the finance team or the responsible.</li> </ul> <h4>Skills description</h4> <h4>What will you need?</h4> <ul> <li>Bachelor's degree.</li> <li>0-2 years of experience.</li> <li>Excellent English speaker.</li> <li>Owns a hospitable attitude.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>A school receptionist serves as the first point of contact for visitors, students, and staff, providing administrative support and ensuring a welcoming, efficient school environment.<br> Key Responsibilities Front Desk Management: Greet students, parents, and visitors, answer inquiries, and direct them to the appropriate staff or department Communication: Handle incoming and outgoing phone calls, emails, and correspondence, ensuring timely and professional responses Administrative Support: Perform clerical tasks such as data entry, filing, photocopying, report generation, database management, and scheduling appointments Student Assistance: Support students with basic tasks, assist teachers with supervision, and provide first aid or general health services as needed Coordination: Liaise with staff, parents, and external organizations, including government or media agencies, to facilitate smooth school operations Tuition Discount for Dependents Medical Insurance for Self Transportation Professional in appearance Excellent communication and interpersonal skills, the ability to dal confidently with parents, students and senior level management Excellent time management skills and meticulous attention to detail Able to maintain confidentiality Demonstrates energy, enthusiasm and has a good sense of humor Able to work collaboratively and under pressure to meet deadlines Able to act as an ambassador for the school in all dealings with prospective parents and the general public</span> </div>

<p><h4>Company description</h4> <p>Why work for Accor?</p> <p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p> <p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p> <p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p> <h4>Job description</h4> <p>We are seeking a detail-oriented and professional Front Desk, Rooms Controller to join our hospitality team in Cairo, Egypt. In this role, you will be the backbone of our front desk operations, managing room inventory, coordinating guest services, and ensuring seamless check-in and check-out experiences. You will work collaboratively with housekeeping, maintenance, and management teams to optimize room availability and maintain exceptional guest satisfaction. This position requires someone who is organized, efficient, and committed to delivering outstanding customer service in a fast-paced hotel environment.</p> <ul> <li>Manage front desk operations, including guest check-in, check-out, and room assignments</li> <li>Monitor room inventory and occupancy status using hotel management systems</li> <li>Coordinate with housekeeping and maintenance teams to ensure room readiness and maintenance schedules</li> <li>Process and manage reservations, modifications, and cancellations accurately</li> <li>Address guest inquiries and resolve room-related issues promptly and professionally</li> <li>Maintain accurate administrative records and documentation related to room assignments and guest information</li> <li>Communicate effectively with guests regarding room availability, amenities, and hotel services</li> <li>Ensure compliance with hotel policies and procedures regarding room management and guest services</li> <li>Assist with special requests and coordinate additional services for guests</li> <li>Support the front desk team during peak hours and busy periods</li> <li>Generate reports on room occupancy, maintenance issues, and operational metrics</li> </ul> <h4>Qualifications</h4> <ul> <li>2+ years of experience in front desk operations or hotel management</li> <li>Proficiency with hotel management systems and room management software</li> <li>Strong organizational and time management skills</li> <li>Excellent interpersonal and communication skills</li> <li>Ability to multitask and prioritize in a fast-paced environment</li> <li>Problem-solving abilities and attention to detail</li> <li>Professional demeanor and customer-focused mindset</li> <li>Ability to work collaboratively with cross-functional teams</li> <li>Knowledge of hotel operations and guest service standards</li> <li>Multilingual capabilities (Arabic and English required; additional languages a plus)</li> <li>Preferred: Experience with multiple hotel management platforms</li> <li>Preferred: Experience in conflict resolution and guest complaint management</li> </ul> <h4>Additional information</h4> <p>Your team and working environment:</p> <ul> <li>A passionate and inspired team that creates unique experiences for all they meet.</li> <li>We recognize and celebrate our team and individual success.</li> </ul> <p>Hotel overview: Overlooking one of Cairo’s most beautiful Nile views, Nile City Towers complex is a business destination claim to Egypt’s corporate success. Built on a total area of 16,000 sqm, Nile City Towers boasts a 170 meter Nile façade and its two towers are an anchor to an exclusive shopping center, upscale housing, a five-star hotel, 8-screen cinema and 4 floors of underground parking.</p> <p>The spectacular reception leads the way to 543 elegantly designed rooms, suites, restaurants, bars and a health club on the 25th floor with a comprehensive range of fitness facilities including a signature Willow Stream Spa as well as a sky-high swimming pool.</p> <p>Physical aspects of position (include but are not limited to):</p> <ul> <li>Constant standing and walking throughout shift.</li> <li>Occasional ascending or descending ladders, stairs and ramps.</li> </ul> <h4>Our commitment to diversity & inclusion</h4> <p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p> <h4>What is in it for you</h4> <ul> <li>Employee benefit card offering discounted rates at Accor worldwide</li> <li>Learning programs through our Academies</li> <li>Opportunity to develop your talent and grow within your property and across the world!</li> <li>Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21.</li> </ul></p><p></p>

Company Description Dawi Clinics is a growing network of medical clinics established to provide Egyptian families with comprehensive healthcare services. The clinics focus on delivering high-quality medical care and distinctive health programs aligned with international standards. Dawi Clinics aims to create a welcoming, patient-centered environment that supports individuals and families across a wide range of medical needs. Team members are encouraged to contribute to continuous improvement in service quality and patient satisfaction.<br>Role Description This is a full-time, on-site Front Desk Receptionist role based in Damanhur. The Front Desk Receptionist will be responsible for greeting patients and visitors, managing check-in and check-out procedures, and directing patients to the appropriate medical staff or clinic area. Daily tasks include answering phone calls, responding to inquiries, scheduling and confirming appointments, and maintaining accurate patient records in the clinic’s systems. The role also involves handling clerical duties such as filing, data entry, and document preparation, while ensuring a clean and organized reception area. The receptionist will work closely with clinical and administrative staff to support smooth operations and provide respectful, professional customer service to all patients.<br>Qualifications<br> <br>Strong customer service and communication skills, with the ability to interact professionally and respectfully with patients and colleagues. Proficiency in receptionist duties, including greeting visitors, managing patient flow, and coordinating appointments. Effective phone etiquette skills, including answering calls, routing inquiries, and providing clear information. Solid clerical skills, such as data entry, filing, organizing documents, and working with basic office software. Ability to maintain confidentiality and handle sensitive patient information in accordance with clinic policies. Attention to detail, reliability, and strong time-management skills in a fast-paced clinical environment. Previous experience in a medical or clinic reception role is preferred but not required. High school diploma or equivalent; additional training in administration or healthcare support is an advantage.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>A school receptionist serves as the first point of contact for visitors, students, and staff, providing administrative support and ensuring a welcoming, efficient school environment. Key Responsibilities Front Desk Management: Greet students, parents, and visitors, answer inquiries, and direct them to the appropriate staff or department Communication: Handle incoming and outgoing phone calls, emails, and correspondence, ensuring timely and professional responses Administrative Support: Perform clerical tasks such as data entry, filing, photocopying, report generation, database management, and scheduling appointments Student Assistance: Support students with basic tasks, assist teachers with supervision, and provide first aid or general health services as needed Coordination: Liaise with staff, parents, and external organizations, including government or media agencies, to facilitate smooth school operations</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Professional in appearance</li><li>Excellent communication and interpersonal skills, the ability to dal confidently with parents, students and senior level management</li><li>Excellent time management skills and meticulous attention to detail</li><li>Able to maintain confidentiality</li><li>Demonstrates energy, enthusiasm and has a good sense of humor</li><li>Able to work collaboratively and under pressure to meet deadlines</li><li>Able to act as an ambassador for the school in all dealings with prospective parents and the general public</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>The Front Desk Administrator serves as the primary gatekeeper and data integrity specialist for the service department.<br> The core purpose of this role is to decouple administrative data entry from the sales process, ensuring the service flow begins with high organization and accuracy before a vehicle reaches an Account Manager.<br> This role is critical in reducing operational bottlenecks and allowing the account managers’ team to focus on revenue-generating consultations.<br> Duties &amp; Responsibilities: Database Management &amp; Data Integrity Efficiently code and update customer profiles and VIN data, specifically for new and cross-dealer vehicles.<br> Ensure centralized and consistent coding to maintain a clean CRM database for marketing and service reminders.<br> Eliminate data fragmentation by maintaining high standards of entry in the Dealer Management System.<br> Appointment &amp; Flow Logistics Manage the reservation calendar and coordinate appointment logistics.<br> Generate administrative reports and proactively reschedule no-show appointments.<br> Act as a filter for arriving vehicles to reduce morning rushes and distribute work evenly to the workshop.<br> Customer Intake Greet customers immediately upon arrival to reduce perceived wait times and enhance the customer experience.<br> Verify necessary documentation and ensure the vehicle is prepared for the Account Manager’s technical review.<br> Education: Degree in Business Administration, Communications, or a related field.<br> Experience: Previous experience in a customer-facing role is preferred - background in the automotive or hospitality sector is preferred.<br> Technical Skills: Proficiency in MS Office.<br> Competencies Core: Data Integrity and Customer Centricity.<br> Functional: Process orientation, Multi-tasking, and Effective Communication.<br> Behavioral: Resilience in a high-visibility, fast-paced environment.<br> Work Environment Working Hours: On-site from 08:30 to 05:30, 5 days per week.<br> Physical Demands: Requires a professional appearance and the ability to stand and move frequently within the reception area.<br> Atmosphere: A high-visibility, fast-paced service center environment.<br></span> </div>

<p><h4>Position summary</h4> <p>Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.</p> <p>Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets.</p> <p>Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by supervisors.</p> <h4>Preferred qualifications</h4> <ul> <li>Education: High school diploma or G.E.D. equivalent.</li> <li>Related work experience: At least 1 year of related work experience.</li> <li>Supervisory experience: At least 1 year of supervisory experience.</li> <li>License or certification: None.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.<br>Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p><strong>Who is Turner &amp; Townsend?</strong></p><br><p>All over the world people are using buildings, infrastructure, and assets we helped to deliver. It could be the hospital they work in, the railway they travel on every day, the fuel that powers their car or the data centre they depend on at work. For more than 75 years we’ve been helping to deliver transformational programmes across the real estate, infrastructure and natural resources sectors, making a difference to people’s lives and ensuring a return on investment for our clients and their investors.</p><br><p><strong>Our purpose:</strong></p><br><p><strong>Transforming performance for a green, inclusive, and productive world.</strong></p><br><p>The world is changing and we have a responsibility to support that change, helping drive it and be part of it. Through the commitment, capability and care our team brings, we build trust between clients, suppliers, governments and society. Delivering better outcomes that have a positive impact on the world around us. We work smarter to face the challenges of the future; bringing the clarity that helps teams realise their full potential across the real estate, infrastructure and natural resources sectors. It’s how we’ve made the difference for more than 75 years.</p><br><p><strong>Our values:</strong></p><br><p><strong>Love a challenge:&nbsp;</strong>We love a challenge and we work hard to make change happen and see things through. We don’t stand still, challenging ourselves and others to do better every day. And we are trusted to do the right thing, raising standards all the time.</p><br><p><strong>Stronger together:&nbsp;</strong>We’re stronger together by connecting people in diverse teams, so that we can all collaborate to deliver our best work. We focus on what matters and use our influence to build a better world for everyone.</p><br><p><strong>Bring out the best in everyone:&nbsp;</strong>We bring out the best in everyone. We help each other to make the most of our potential, always learning from our experience. We treat each other with care and respect and make time to give everyone a voice.</p><br><br>Job Description<br><p>We're looking for an experienced Director - Stakeholder &amp; Interface Lead to join our organization in Cairo, Egypt. In this strategic leadership role, you will take ownership of program-wide stakeholder relationship management and interface coordination, serving as the critical link that ensures seamless alignment across all project initiatives. You will be responsible for identifying, managing, and resolving cross-project dependencies while fostering collaborative partnerships with internal and external stakeholders. This position requires a decisive, visionary leader who can navigate complex organizational dynamics and drive strategic coordination across multiple teams and initiatives.</p><br><ul><li>Develop and execute a comprehensive stakeholder engagement strategy that aligns with program objectives and organizational goals</li><li>Establish and maintain strong relationships with key stakeholders across all levels of the organization and external partners</li><li>Coordinate interface management activities to ensure effective communication and collaboration between project teams</li><li>Identify, analyze, and resolve cross-project dependencies and potential conflicts proactively</li><li>Facilitate alignment meetings and forums to ensure all stakeholders are informed and engaged throughout the program lifecycle</li><li>Monitor stakeholder satisfaction and engagement levels, implementing corrective actions as needed</li><li>Create and maintain stakeholder communication plans and interface documentation</li><li>Lead the development of governance structures and decision-making frameworks for program-wide coordination</li><li>Provide strategic guidance on stakeholder priorities and ensure program adjustments reflect stakeholder needs</li><li>Report on stakeholder engagement metrics and interface coordination effectiveness to senior leadership</li><li>Mentor and support team members involved in stakeholder management and interface coordination activities</li></ul><br>Qualifications<br><ul><li>Minimum 10 years of experience in stakeholder management, program coordination, or related leadership roles</li><li>Proven track record of successfully managing complex, multi-stakeholder environments</li><li>Strong expertise in cross-functional coordination and dependency management</li><li>Demonstrated ability to resolve conflicts and build consensus among diverse groups</li><li>Excellent communication and presentation skills, with the ability to tailor messaging for different audiences</li><li>Experience developing and implementing stakeholder engagement strategies</li><li>Proficiency in program or project management methodologies and frameworks</li><li>Strong analytical and strategic planning capabilities</li><li>Experience working in matrix organizational structures</li><li>Familiarity with stakeholder engagement tools and techniques</li><li>Preferred: Experience in large-scale, multi-disciplinary programs or initiatives</li><li>Preferred: Knowledge of interface management best practices and standards</li><li>Preferred: Experience in the Cairo, Egypt business environment or similar regional contexts</li></ul><br>Additional Information<br><p>Turner &amp; Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees&nbsp;and actively encourage applications from all sectors of the community.</p><br><p>Please find out more about us at&nbsp;www.turnerandtownsend.com</p><br><p>#LI-PK1</p><br><p>Join our social media conversations for more information about Turner &amp; Townsend and our exciting future projects:&nbsp;</p><br><p>Twitter</p><br><p>Instagram</p><br><p>LinkedIn</p><br> <p><em>It is strictly against Turner &amp; Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner &amp; Townsend will ask candidates to pay a fee at any time.&nbsp;</em></p><br><p><em>Any unsolicited resumes/CVs submitted through our website or to Turner &amp; Townsend personal e-mail accounts, are considered property of&nbsp;Turner &amp; Townsend and are&nbsp;not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner &amp; Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team,&nbsp;to submit candidates for review.&nbsp;</em></p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>The Accor Group&nbsp;gathers&nbsp;more&nbsp;than&nbsp;45 brands, 5,600&nbsp;hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.&nbsp;While&nbsp;each&nbsp;brand has&nbsp;its&nbsp;own&nbsp;personality,&nbsp;where&nbsp;you&nbsp;will&nbsp;be&nbsp;able to&nbsp;truly&nbsp;find&nbsp;yourself,&nbsp;they&nbsp;all&nbsp;share&nbsp;a&nbsp;common&nbsp;ambition: to&nbsp;keep&nbsp;innovating&nbsp;and&nbsp;challenging&nbsp;the&nbsp;status-quo.​</p><br><p>By&nbsp;joining&nbsp;us,&nbsp;you&nbsp;will&nbsp;become&nbsp;a&nbsp;Heartist®,&nbsp;because&nbsp;hospitality&nbsp;is, first and&nbsp;foremost, a&nbsp;work&nbsp;of&nbsp;heart.​</p><br><p>You&nbsp;will&nbsp;join&nbsp;a&nbsp;caring&nbsp;environment&nbsp;and a team&nbsp;where&nbsp;you&nbsp;can&nbsp;be&nbsp;all&nbsp;you&nbsp;are. You&nbsp;will&nbsp;be&nbsp;in a&nbsp;supportive&nbsp;place to&nbsp;grow, to&nbsp;fulfil&nbsp;yourself, to&nbsp;discover&nbsp;other&nbsp;professions and to&nbsp;pursue&nbsp;career&nbsp;opportunities, in&nbsp;your&nbsp;hotel&nbsp;or in&nbsp;other&nbsp;hospitality&nbsp;environments, in&nbsp;your&nbsp;country or&nbsp;anywhere&nbsp;in the world!​</p><br><p>You&nbsp;will&nbsp;enjoy&nbsp;exclusive&nbsp;benefits,&nbsp;specific&nbsp;to the&nbsp;sector&nbsp;and&nbsp;beyond, as&nbsp;well&nbsp;as&nbsp;strong&nbsp;recognition for&nbsp;your&nbsp;daily&nbsp;commitment.​</p><br><p>Everything&nbsp;you&nbsp;will&nbsp;do&nbsp;with&nbsp;us,&nbsp;regardless&nbsp;of&nbsp;your&nbsp;profession,&nbsp;will&nbsp;offer&nbsp;a&nbsp;deep&nbsp;sense&nbsp;of&nbsp;meaning, to&nbsp;create&nbsp;lasting,&nbsp;memorable&nbsp;and&nbsp;impactful&nbsp;experiences&nbsp;for&nbsp;your&nbsp;customers,&nbsp;for&nbsp;your&nbsp;colleagues&nbsp;and for the&nbsp;planet.</p><br><br>Job Description<br><br><ul><li>Check guests in and out of the hotel with warm and engaging service</li><li>Sophisticated communication skills, both written and verbal</li><li>Focus attention on guest needs, remaining calm and courteous at all times.</li><li>Take responsibility for any guest inquiries and problem solve to resolve any guest issues</li><li>Must possess a professional presentation.</li><li>Must be flexible in terms of working hours, including overnights.</li><li>Handle cash effectively and accurately</li><li>Be fully versed and competent in all aspects of front office operations and provide the highest levels of professional, prompt and discreet guest service</li><li>Promote and recommend the use of the hotel outlets and the spa.</li><li>Assist in the coordination and blocking of rooms for incoming group and tour arrivals</li><li>Other duties as assigned</li></ul><br>Qualifications<br><br><ul><li>Previous customer service experience, preferably in a Hotel environment.</li><li>An energetic, team-focused, and can-do attitude individual.</li><li>Ability to work independently and demonstrate initiative in a dynamic environment.</li><li>Enthusiasm to connect with guests and to hear their story.</li><li>Ability to provide prompt and efficient service, including the ability to build rapport both in person and over the telephone.</li><li>Self-motivated with a positive and professional attitude.</li><li>Knowledge of Opera PSM is a bonus.</li><li>Willingness and availability to work flexible hours, including mornings, nights, weekends, and holiday&nbsp;periods</li></ul><br>Additional Information<br><br><ul><li>Employee benefit card offering discounted rates at Accor properties worldwide.&nbsp;</li><li>Exclusive Employee and Friends &amp; Family Discounts.</li><li>Opportunity to develop your talent and grow within your property and across the world!&nbsp;</li><li>Complimentary meal during your shift through our Colleague Dining Program.</li><li>Complimentary uniform laundering</li><li>Access to our comprehensive benefits and wellness programs, including extended healthcare benefits and RMT, dental, vision, and complimentary counseling, wellness sessions, financial and family planning through LifeWorks.</li><li>Opportunity to develop your talent through&nbsp;coaching and&nbsp;our Leadership Mentoring Programs.</li></ul> </div>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <ul> <li>Greeting and checking in/out guests efficiently while verifying registration information and processing payments</li> <li>Managing reservations, coordinating room bookings, and providing information about rooms, rates, amenities, and local attractions</li> <li>Handling guest inquiries, complaints, and special requests to ensure a positive experience</li> <li>Operating the switchboard, answering phone calls, and assisting with administrative tasks such as posting charges and maintaining records</li> <li>Promoting hotel services, restaurants, and amenities to enhance guest satisfaction and encourage upselling opportunities</li> <li>Coordinating with housekeeping, maintenance, and other departments to maintain cleanliness, comfort, and safety throughout the property</li> <li>Following brand standards and company policies to ensure consistent service quality</li> <li>Manage online, phone and in-person room reservations</li> <li>Welcome guests, check them in, distribute room keys and explain the hotel’s amenities</li> <li>Take payment from customers</li> <li>Respond to guests’ issues and complaints in a friendly, timely manner</li> <li>Explain local amenities and attractions to guests</li> <li>Work with other staff members to ensure that all guest rooms meet hotel standards and accommodate any special client needs</li> </ul> <h4>Qualifications</h4> <ul> <li>Bachelor's degree of hotel management or equivalent</li> <li>At least two years of customer service experience</li> <li>One year of front desk experience in the hospitality industry</li> <li>Excellent verbal communication skills</li> <li>Availability to work shifts, including evenings, weekends and holidays</li> <li>Ability to solve client issues in a friendly and timely fashion</li> <li>Friendly and welcoming demeanor</li> </ul> <h4>Additional information</h4> <ul> <li>Experience is an asset</li> <li>Prior experience working with Opera or a related system</li> <li>Fluency in English</li> <li>Additional languages are a plus</li> </ul> <h4>Your team and working environment</h4> <p>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p> <p>Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p> <h4>Our commitment to diversity & inclusion</h4> <p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<p><h4>Company description</h4> <p>Why work for Accor?<br> We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br> By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.<br> Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p> <h4>Job description</h4> <p>We are seeking a professional and friendly Front Desk Agent to join our dynamic team in Cairo, Egypt. As the first point of contact for our organization, you will play a vital role in creating a welcoming and positive environment for visitors, clients, and employees. Your enthusiasm, organizational skills, and customer-focused approach will be essential in ensuring smooth daily operations and exceptional service delivery in our fast-paced corporate setting.</p> <p><strong>Responsibilities:</strong></p> <ul> <li>Greet and welcome visitors with warmth and professionalism, directing them to appropriate departments or personnel</li> <li>Answer, screen, and manage incoming phone calls, emails, and other communications with efficiency and courtesy</li> <li>Schedule appointments and maintain calendars for executives and meeting rooms with meticulous attention to detail</li> <li>Perform administrative tasks including data entry, filing, document preparation, and record management</li> <li>Coordinate with various departments to facilitate smooth office operations and information flow</li> <li>Manage incoming and outgoing mail, packages, and deliveries with care and organization</li> <li>Maintain a clean, organized, and welcoming reception area that reflects the organization's professional standards</li> <li>Monitor visitor access and ensure security protocols are consistently followed</li> <li>Assist with basic office maintenance, supply inventory management, and restocking as needed</li> <li>Support other administrative staff and team members as required to meet organizational goals</li> <li>Handle inquiries and resolve basic issues with empathy and problem-solving skills</li> <li>Adapt to changing priorities and work flexibly in a fast-paced environment</li> <li>Maintain confidentiality and discretion when handling sensitive information and communications</li> </ul> <h4>Qualifications</h4> <ul> <li>Excellent verbal and written communication skills in both Arabic and English</li> <li>Strong multitasking abilities and time management skills</li> <li>Customer service orientation with a friendly, professional, and empathetic demeanor</li> <li>Excellent organizational skills with the ability to prioritize tasks effectively</li> <li>Ability to work in a fast-paced environment while maintaining attention to detail</li> <li>Professional appearance and strong phone etiquette</li> <li>Basic problem-solving abilities and resilience in handling challenging situations</li> <li>Adaptability and willingness to learn new skills and technologies</li> <li>Knowledge of office management systems and visitor management protocols</li> <li>Basic computer literacy and proficiency with Microsoft Office applications</li> <li>Ability to handle multiple communication channels simultaneously</li> <li>Conflict resolution skills and ability to remain calm under pressure</li> <li>Discretion and awareness of confidentiality protocols</li> <li>Previous experience as a front desk agent, receptionist, or in a customer-facing role (preferred)</li> <li>Experience in the hospitality, corporate, or customer service industry (preferred)</li> <li>Familiarity with appointment scheduling software and communication platforms (preferred)</li> </ul> <h4>Additional information</h4> <p><strong>Your team and working environment:</strong></p> <ul> <li>A passionate and inspired team that creates unique experiences for all they meet</li> <li>We recognize and celebrate our team and individual success</li> </ul> <p><strong>Hotel overview:</strong><br> Overlooking one of Cairo’s most beautiful Nile views, Nile City Towers complex is a business destination that claims Egypt’s corporate success. Built on a total area of 16,000 sqm, Nile City Towers boasts a 170 meter Nile façade and its two towers are an anchor to an exclusive shopping center, upscale housing, a five-star hotel, 8-screen cinema, and 4 floors of underground parking.<br> The spectacular reception leads the way to 543 elegantly designed rooms, suites, restaurants, bars, and a health club on the 25th floor with a comprehensive range of fitness facilities including a signature Willow Stream Spa as well as a sky-high swimming pool.</p> <p><strong>Physical aspects of position (include but are not limited to):</strong></p> <ul> <li>Constant standing and walking throughout shift</li> <li>Occasional ascending or descending ladders, stairs and ramps</li> </ul> <p><strong>Visa requirements:</strong> Must be legally permitted to work in Egypt.</p> <h4>Our commitment to diversity & inclusion</h4> <p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p> <h4>What is in it for you</h4> <ul> <li>Employee benefit card offering discounted rates at Accor worldwide</li> <li>Learning programs through our academies</li> <li>Opportunity to develop your talent and grow within your property and across the world</li> <li>Ability to make a difference through our corporate social responsibility activities, like Planet 21</li> </ul></p><p></p>