وظائف مضيفة طيران

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>JOB TITLE</strong><br>Senior Associate, Customer Service | MAF Properties | West Region<br><strong>ROLE SUMMARY</strong><br>The Customer Service Senior Associate is responsible for managing day-to-day operations and ensuring the delivery of exceptional customer experience. This includes performance management, people management, operational management and compliance of the customer service team. while maintaining operational compliance and driving service improvements.<br><strong>ROLE PROFILE</strong></p><br><br><ul><li>Support the Customer Service Manager in developing, updating, and implementing customer service processes and procedures across operating assets.</li><li>Manage and maintain accurate mall product knowledge and customer information across all customer touchpoints and communication channels.</li><li>Lead, coach, and develop the Customer Service team through performance management, training, onboarding, and regular feedback sessions.</li><li>Monitor team performance, analyze operational metrics, and provide insights and recommendations to improve service quality.</li><li>Ensure compliance with customer service policies, SLAs, KPIs, quality standards, and timely resolution of customer complaints through the CRM system.</li><li>Manage team scheduling, uphold grooming and service standards, and ensure optimal coverage of customer service operations.</li><li>Collaborate with internal stakeholders, tenants, and marketing teams to support promotions, events, and deliver a seamless customer experience.</li><li>Oversee customer experience initiatives, including NPS and SHARE programs, gift card operations, budgeting, financial controls, and compliance with company policies and values.</li></ul><p><br><strong>REQUIREMENTS</strong></p><br><br><ul><li>Bachelor’s degree in Business Administration, Marketing, Communications, or a related field.</li><li>Minimum 5+ years of customer service experience, preferably within shopping malls, airlines, or luxury hospitality environments.</li><li>Experience working in GCC markets or international customer service operations.</li><li>Proven people management experience, leading teams of at least 5 employees.</li><li>Strong background in customer service operations and team supervision.</li><li>For internal MAF candidates, a minimum of 2 years with MAF, including at least 1 year in the current role.</li></ul><p><br><strong>WHAT WE OFFER</strong></p><br><br><ul><li>At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!</li><li>Work in a friendly environment, where everyone shares positive vibes and excited about our future.</li><li>Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.</li></ul><br> <br> </div>

<p><h4>Company description</h4> <p>Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.</p> <p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p> <p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p> <p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p> <p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p> <p>Hospitality is a work of heart. Join us and become a Heartist®.</p> <h4>Job description</h4> <p>Follow daily tasks with room attendants.<br> Ensure the room attendants are following the sequence of cleaning.<br> Ensure VIP amenities are in the room before guest’s arrival.<br> Ensure special attention is given to VIP rooms.<br> Ensure that all flower arrangements look pleasant before delivery to the rooms.<br> Ensure extra beds and extra amenities are in the room before the guest’s arrival.<br> Conduct daily inspection of employee grooming.<br> Inspect all guest rooms, corridors and stores daily to ensure the highest standard of cleanliness.<br> Conduct on-the-job training for all room attendants.<br> Maintain effective employee relations.<br> Check and maintain equipment and machines used.<br> Attend daily briefing with EKH/AEH in housekeeping.<br> Report any sick, irregular guest, and any stranger on guest corridors to the housekeeper and security office immediately.<br> Proper handover and takeover of the incoming and outgoing shifts to be handled well.</p> <h4>Qualifications</h4> <ul> <li>Proven work experience as a housekeeping supervisor or similar role.</li> <li>Knowledge of cleaning techniques and products.</li> <li>Ability to handle heavy equipment and machinery used in cleaning.</li> <li>Ability to walk, bend, push, pull and lift repetitively during working hours.</li> <li>Excellent organizational and team management skills.</li> <li>Good communication and interpersonal skills.</li> <li>High school diploma or equivalent; degree in hotel management is a plus.</li> </ul> <h4>Additional information</h4> <p>Our commitment to diversity & inclusion:<br> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<p><h4>Company description</h4> <p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accoru2019s limitless possibilities.</p> <p>By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p> <p>Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS.</p> <h4>Job description</h4> <p><strong>1. Operational excellence & quality control</strong></p> <ul> <li>Supervise daily housekeeping activities, allocating tasks and room assignments efficiently based on daily occupancy and arrival lists.</li> <li>Conduct rigorous inspections of VIP rooms, guest rooms, public spaces, and corridors to ensure total compliance with Mu00f6venpick and Accor hygiene standards.</li> <li>Coordinate seamlessly with the front desk to provide real-time updates on room statuses and accommodate early check-ins or special guest requests.</li> <li>Partner closely with the engineering/maintenance department to log defects, schedule deep cleaning, and execute preventative room maintenance.</li> </ul> <p><strong>2. Team leadership & talent development</strong></p> <ul> <li>Manage, motivate, and mentor a team of supervisors, room attendants, and public area cleaners.</li> <li>Assist in recruitment, onboarding, and regular performance evaluations of departmental staff.</li> <li>Conduct daily briefings and design ongoing training programs covering standard operating procedures (SOPs), chemical safety, and premium guest interactions.</li> <li>Manage staff scheduling, attendance tracking, and payroll reporting in alignment with local Egyptian labor laws.</li> </ul> <p><strong>3. Inventory management & cost control</strong></p> <ul> <li>Monitor and manage inventories of linens, uniforms, guest amenities, and cleaning chemicals, ensuring efficient usage and minimizing waste.</li> <li>Assist in ordering and tracking supplies while remaining aligned with the department's monthly operating budget.</li> <li>Oversee the hotel's lost & found procedures, ensuring strict documentation and safekeeping of guest property.</li> </ul> <p><strong>4. Guest experience</strong></p> <ul> <li>Address guest complaints and specialized requests promptly, professionally, and with a solution-oriented mindset.</li> <li>Review guest satisfaction surveys (such as TrustYou or internal Accor metrics) with the team to identify areas for operational improvement.</li> </ul> <h4>Qualifications</h4> <p>Education: Diploma or bacheloru2019s degree in hospitality management, business administration, or a related field.</p> <p>Experience: 3 to 5 years of progressive housekeeping experience in a 5-star hotel, with at least 1u20132 years in a supervisory or assistant managerial capacity.</p> <p>Brand familiarity: Prior experience working within the Accor network or a premium international brand is highly preferred.</p> <h4>Additional information</h4> <ul> <li>Good communication and customer contact skills</li> <li>Service oriented with an eye for details</li> <li>Ability to work effectively and contribute in a team</li> <li>Self-motivated and energetic</li> <li>Well-presented and professionally groomed at all times</li> </ul></p><p></p>

<p><h4>Company description</h4> <p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accoru2019s limitless possibilities.</p> <p>By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p> <p>Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS.</p> <h4>Job description</h4> <p><strong>1. Operational excellence & quality control</strong></p> <ul> <li>Supervise daily housekeeping activities, allocating tasks and room assignments efficiently based on daily occupancy and arrival lists.</li> <li>Conduct rigorous inspections of VIP rooms, guest rooms, public spaces, and corridors to ensure total compliance with Mu00f6venpick and Accor hygiene standards.</li> <li>Coordinate seamlessly with the Front Desk to provide real-time updates on room statuses and accommodate early check-ins or special guest requests.</li> <li>Partner closely with the Engineering/Maintenance department to log defects, schedule deep cleaning, and execute preventative room maintenance.</li> </ul> <p><strong>2. Team leadership & talent development</strong></p> <ul> <li>Manage, motivate, and mentor a team of Supervisors, Room Attendants, and Public Area Cleaners.</li> <li>Assist in recruitment, onboarding, and regular performance evaluations of departmental staff.</li> <li>Conduct daily briefings and design ongoing training programs covering standard operating procedures (SOPs), chemical safety, and premium guest interactions.</li> <li>Manage staff scheduling, attendance tracking, and payroll reporting in alignment with local Egyptian labor laws.</li> </ul> <p><strong>3. Inventory management & cost control</strong></p> <ul> <li>Monitor and manage inventories of linens, uniforms, guest amenities, and cleaning chemicals, ensuring efficient usage and minimizing waste.</li> <li>Assist in ordering and tracking supplies while remaining aligned with the department's monthly operating budget.</li> <li>Oversee the hotel's Lost & Found procedures, ensuring strict documentation and safekeeping of guest property.</li> </ul> <p><strong>4. Guest experience</strong></p> <ul> <li>Address guest complaints and specialized requests promptly, professionally, and with a solution-oriented mindset.</li> <li>Review guest satisfaction surveys (such as TrustYou or internal Accor metrics) with the team to identify areas for operational improvement.</li> </ul> <h4>Qualifications</h4> <p>Education: Diploma or bacheloru2019s degree in hospitality management, business administration, or a related field.</p> <p>Experience: 3 to 5 years of progressive housekeeping experience in a 5-star hotel, with at least 1u20132 years in a supervisory or assistant managerial capacity.</p> <p>Brand familiarity: Prior experience working within the Accor network or a premium international brand is highly preferred.</p> <h4>Additional information</h4> <ul> <li>Good communication and customer contact skills</li> <li>Service oriented with an eye for details</li> <li>Ability to work effectively and contribute in a team</li> <li>Self-motivated and energetic</li> <li>Well-presented and professionally groomed at all times</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Assist in the management of Kitchen Operations including menu planning and costing, organising special events, developing new dishes, maintaining food quality standards and comprehensive product knowledge.<br><br><ul><li>Help to direct, control, and coordinate the activities of all Chefs and kitchen attendants, engaged in preparing and cooking food, so as to ensure an efficient, profitable, and smooth food service, at all times.</li><li>In charge of all respective kitchen work.</li><li>Inspect storerooms, refrigerators, and freezers daily, to prevent wastage.</li><li>Assist the Sous Chef in controlling costs by minimizing spoilage, utilizing food surpluses, and practicing portion control.</li><li>Check the quality and quantity of food received from the markets and stores.</li><li>Always look for cost saving and environmental ideas.</li><li>Assist in the operation of their outlet/dependant outlets, at an acceptable food and staff cost.</li><li>Maximize employee productivity, in order to minimize payroll costs.</li><li>Monitor all Kitchen operating costs and take corrective action, when necessary to reduce expenses.</li><li>Ensure that all food is prepared and served according to the standards set by the Executive Chef.</li><li>Produce and check the preparation and presentation of food.</li><li>Make sure standard recipes are used, and food is presented according to pictorials.</li><li>Make sure that all machines, furniture (fridges, benches, etc.), equipment, and utensils are clean and in working condition at all times. Check all assigned areas in regards to sanitation and hygiene, to prevent contamination of any kind.</li><li>Ensure the Kitchen complies with health and safety standards to prevent accidents.</li><li>Participate in the Sous Chef's meeting when the Sous Chef is not on duty.</li><li>Ensure lines of communication within the outlet kitchen are effective.</li><li>Maintain interdepartmental communication to avoid frictions of any kind.</li><li>Represent the culinary team in a correct manner when in public areas.</li><li>Assist in staff training in conjunction with the Training Department and Departmental Trainers.</li><li>Maximise employee productivity and morale, and consistently maintain discipline, following hotel guidelines and local legislation.</li><li>Motivate all staff to perform their duties by demonstrating professionalism, organizational skill, and team spirit.</li><li>Ensure all staff adheres to grooming and presentation standards.</li><li>Report all accidents, and health and safety hazards to Executive Chef.</li><li>Follow up and keep a tidy control over function and event orders.</li><li>In charge of food requisitions, orders, and inter-kitchen transfers.</li><li>Instigate maintenance requests if necessary, and check on completion.</li><li>Responsible for the Duty Roster, Staff Leave, and Attendance Record.</li><li>Demonstrate Awareness of OH&amp;S policies and procedures ensure all procedures are conducted safely and within OH&amp;S guidelines and ensure your direct reports do the same.</li><li>Be aware of the duty of care and adhere to occupational, health and safety legislation, policies, and procedures.&nbsp;</li><li>Be familiar with property safety, first aid, and fire and emergency procedures, and operate equipment safely and sensibly.</li><li>Initiate action to correct a hazardous situation and notify supervisors of potential dangers.</li><li>Log security incidents and accidents in accordance with hotel requirements.</li></ul> </div>

Company Description Flairs Tech is an international, technology-driven Managed Services Provider built on innovation, talent, and excellence. With over 1,000 professionals across five offices, the company supports more than 100 global partners with software development and analytics, digital solutions, business operations, and customer experience services. Flairs Tech works closely with customers across North America, Europe, the Middle East, and Africa, acting as an extension of their teams to optimize processes and productivity. The organization places strong emphasis on its people, fostering a collaborative environment where talent and growth are central to its success.<br>Role Description The French Travel Advisor is a full-time, on-site role based in Qesm El Maadi. In this position, the advisor assists French-speaking customers with planning and booking travel arrangements, including flights, accommodations, and related services, while ensuring a smooth and efficient experience. Daily tasks include responding to customer inquiries, providing accurate travel information, recommending suitable options, and handling changes or issues in a timely and professional manner. The role also involves maintaining up-to-date knowledge of travel policies, promotions, and partner offerings, capturing detailed information in the system, and contributing to high customer satisfaction and service quality.<br>Qualifications<br> Customer-focused skills: ability to maintain high levels of Customer Satisfaction and deliver consistent, professional Customer Service. Interpersonal skills: strong Communication abilities in French and English, both spoken and written, with a clear and empathetic approach. Travel expertise: experience in Travel Arrangements and working within a Travel Agency or similar travel services environment. Additional competencies: strong problem-solving skills, attention to detail, and the ability to work efficiently in a fast-paced, on-site setting. Relevant background: previous experience in customer-facing roles, particularly in tourism or hospitality, and proficiency with reservation and CRM systems.

Company Description Intoucx is a travel services company focused on delivering personalized, high-quality travel experiences for clients across diverse destinations. The organization values attentive customer service, efficient travel planning, and clear communication to ensure smooth and enjoyable trips. Team members collaborate in a dynamic environment where they help clients navigate travel options and resolve issues quickly. Intoucx encourages professional growth, reliability, and a commitment to enhancing overall customer satisfaction in the travel sector. Role Description This is a full-time, on-site French Travel Advisor role based in Qesm 1st 6 October. The French Travel Advisor will assist clients with planning and booking travel arrangements, including flights, accommodations, transport, and activities, while using French as a primary communication language. Responsibilities include responding to inquiries, recommending suitable travel options, providing accurate information on itineraries and policies, and ensuring a high level of customer satisfaction. The role involves handling changes and cancellations, resolving customer concerns, maintaining detailed records in booking systems, and coordinating with internal teams and external partners. The advisor will also contribute to improving service processes and promoting travel services in line with company standards and guidelines. Qualifications Strong customer-facing capabilities, including Customer Service and Customer Satisfaction skills. Clear and professional Communication skills, in both French and English. Hands-on experience with Travel Arrangements, such as booking and managing itineraries. Background or familiarity with Travel Agency operations and tools. Attention to detail, problem-solving abilities, and adaptability in a fast-paced environment. Ability to work on-site in Qesm 1st 6 October and collaborate effectively with colleagues. Comfort with computer-based booking systems and basic office software. Relevant education in tourism, hospitality, languages, or a related field is preferred.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>The Future Is What We Make It.</strong></p><br><p>When you join Honeywell, you become a member of our Global team of thinkers, innovators, dreamers and doers who make the things that make the future.</p><br><p>By changing the way we fly, fueling jets in an eco-friendly way, keeping buildings smart and safe and even making it possible to breathe on Mars.</p><br><p><strong>Make the Best You.</strong></p><br><p>Working at Honeywell is not just about developing cool things. All our employees enjoy access to dynamic career opportunities across different fields and industries.</p><br><p><strong>Join us and Make an Impact.</strong></p><br><p>As a Channel Marketing Data Analysis Specialist here at Honeywell, you will analyze and understand the performance of our distribution and partner channels by creating insightful dashboards and reports. You will make sense of the data collected from various sources including NEX (Salesforce.com), suggest and create the right KPIs, leading and lagging indicators, and provide actionable recommendations to improve the business, remove barriers, better understand historical performance and predict future performance.</p><br><p>You will report directly to our Chief Commercial Officer and you’ll work out of our Cairo, Egypt location.</p><br><p>In this role, you will impact the company's ability to effectively measure, visualize, and optimize channel and sales performance, contributing to Honeywell's position as a global technology leader.</p><br><p><strong>KEY RESPONSIBILITIES</strong></p><br><ul><li>Analyze and interpret channel and sales performance data to identify trends, opportunities, and challenges</li><li>Create and maintain dashboards and reports using Power BI to visualize sales, customer, and channel performance data</li><li>Develop and recommend appropriate KPIs, leading and lagging indicators to measure channel and sales effectiveness</li><li>Make sense of data collected from NEX (Salesforce.com) and other sources to provide clear insights and actionable recommendations</li><li>Collaborate with channel partners and internal sales and marketing teams to remove barriers and improve performance</li><li>Close collaboration with the sales excelence team to support sales forecasting and performance measurement through data analysis and reporting</li><li>Predict channel and sales performance and market trends to support strategic decision-making</li><li>Continuously monitor and report on channel health, sales team performance, and overall effectiveness</li><li>Continuously improve reporting processes and tools to enhance data accessibility and usability</li></ul><p>.</p><br><br><span>Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.</span><br>Responsibilities:<br><p><strong>Join us and Make an Impact.</strong></p><br><p>As a Channel Marketing Data Analysis Specialist here at Honeywell, you will analyze and understand the performance of our distribution and partner channels by creating insightful dashboards and reports. You will make sense of the data collected from various sources including NEX (Salesforce.com), suggest and create the right KPIs, leading and lagging indicators, and provide actionable recommendations to improve the business, remove barriers, better understand historical performance and predict future performance.</p><br><p>You will report directly to our Chief Commercial Officer and you’ll work out of our Cairo, Egypt location.</p><br><p>In this role, you will impact the company's ability to effectively measure, visualize, and optimize channel and sales performance, contributing to Honeywell's position as a global technology leader.</p><br><p><strong>KEY RESPONSIBILITIES</strong></p><br><ul><li>Analyze and interpret channel and sales performance data to identify trends, opportunities, and challenges</li><li>Create and maintain dashboards and reports using Power BI to visualize sales, customer, and channel performance data</li><li>Develop and recommend appropriate KPIs, leading and lagging indicators to measure channel and sales effectiveness</li><li>Make sense of data collected from NEX (Salesforce.com) and other sources to provide clear insights and actionable recommendations</li><li>Collaborate with channel partners and internal sales and marketing teams to remove barriers and improve performance</li><li>Close collaboration with the sales excelence team to support sales forecasting and performance measurement through data analysis and reporting</li><li>Predict channel and sales performance and market trends to support strategic decision-making</li><li>Continuously monitor and report on channel health, sales team performance, and overall effectiveness</li><li>Continuously improve reporting processes and tools to enhance data accessibility and usability</li></ul><p>.</p><br><br>Qualifications:<br><p><strong>YOU MUST HAVE</strong></p><br><ul><li>Proven experience of at least 6 years in channel marketing, marketing analytics, data analysis, or related roles</li><li>Strong analytical skills with the ability to interpret complex data sets and generate actionable insights</li><li>Experience in defining and tracking KPIs, leading and lagging indicators</li><li>High proficiency in creating dashboards and reports using Power BI or similar tool is a must</li><li>Strong knowledge of Salesforce.com (NEX) data structures and reporting capabilities</li><li>Ability to communicate data-driven recommendations effectively to stakeholders</li><li>Experience in utilizing marketing automation platforms and CRM systems</li><li>Knowledge of distribution and partner channel dynamics</li></ul><p><strong>WE VALUE</strong></p><br><ul><li>Bachelor's degree in Marketing, Business, Data Analytics, or related field</li><li>Master's degree in Marketing, Business Administration, Data Science, or related field (preferred)</li><li>Passion for data-driven decision making and continuous improvement</li><li>Strong problem-solving and strategic thinking abilities</li><li>Ability to collaborate effectively with cross-functional teams and channel partners</li><li>Experience in the technology or manufacturing industry (preferred)</li><li>Knowledge of additional data analysis tools or programming languages is a plus</li></ul><p><strong>We Offer:</strong></p><br><p>The opportunity to work on the world’s most exciting projects, transforming the cities we live in, the buildings where we work, and the vehicles that move us.&nbsp;</p><br><ul><li>A culture that fosters inclusion, diversity and innovation.</li><li>Market specific training and on-going personal development.</li></ul><p>If this is your dream role, then we'd love to hear from you.</p><br><p>We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>As a Solution Consultant, here at Honeywell, you will play a crucial role in assisting our sales team in selecting the right solutions for our customers in the META (Middle East, Turkey, and Africa) region. You will work closely with our strategic sales team to understand customer requirements and develop customized solutions that meet their needs. Your role will involve conducting solution demonstrations, delivering presentations, and providing technical guidance throughout the strategic sales process. You will play a key role in driving customer satisfaction and revenue growth for our Building Automation (BA) business.&nbsp;</p><br><p>In this role, you will impact the success of our “Hospitality” business by effectively communicating the value of our solutions to customers, building strong relationships, and delivering exceptional customer service.&nbsp;</p><br><p>Your expertise and technical knowledge will contribute to the growth and success of our business in the rapidly evolving field of Building Automation and “Hospitality”. You will report directly to our Vertical Leader and matrix to our Solution Consulting Manager and you'll work out of our location on a work schedule. In this role, you will impact the efficiency, sustainability, and safety of buildings and verticals by delivering innovative solutions and driving customer satisfaction.</p><br><p>At Honeywell, our people leaders play a critical role in developing and supporting our employees to help them perform at their best and drive change across the company. Help build a strong, diverse team by recruiting talent, identifying, and developing successors, driving retention and engagement, and fostering an inclusive culture.</p><br><br><span>Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.</span><br>Responsibilities:<br><p><strong>KEY RESPONSIBILITIES</strong></p><br><ul><li>Work closely with the strategic sales team to understand customer requirements and develop customized solutions.</li><li>Conduct solution demonstrations and deliver presentations to showcase the features and benefits of our “Hospitality” solutions.</li><li>Conduct technical discussions and support to customers throughout the engagement process.</li><li>Collaborate with internal teams to ensure successful implementation of solutions and ensure alignment with BA’s broader business objectives.</li><li>Collaborate with marketing, product management, and strategic sales teams to ensure that all efforts are aligned with customer needs, market trends, and Honeywell’s full suite of BA offerings which includes BMS, Guestroom Management System (GRMS), Door Locking, Lighting Controls, Fire Alarm System, Public Address &amp; Voice Alarm(PAVA), CCTV, Access Control etc.</li><li>Support the strategic sales team in preparing technical solutions and estimates </li><li>Stay up-to-date with industry trends and advancements to provide valuable insights to customers.</li><li>Ability to travel up to 50% of the time.</li></ul><br>Qualifications:<br><p><strong>BENEFITS OF WORKING FOR HONEYWELL</strong></p><br><p>• Career Growth Opportunities&nbsp;</p><br><p>• Professional Development Programs</p><br><p><strong>YOU MUST HAVE</strong></p><br><ul><li>Bachelor’s degree from an accredited institution in a technical discipline such as science, technology, engineering, mathematics.</li><li>Proven experience in a technical sales or solution consulting role specifically into the “Hospitality” concepts.</li><li>Strong presentation and communication skills.</li><li>Ability to understand customer requirements and provide appropriate solutions.</li><li>5+ years of experience with Sales or Technical delivery in the Building Controls field&nbsp;</li><li>Strong knowledge in the “Hospitality” concept and elements</li><li>Designs and implements technical solutions for various aspects of a “Hospitality”, such as BMS, Guestroom Management System (GRMS), Door Locking, Lighting Controls, Fire Alarm System, Public Address &amp; Voice Alarm (PAVA), CCTV, Access Control etc.</li><li>Provides expert advice on “Hospitality” strategies, policies, and best practices.</li></ul><p><strong>WE VALUE</strong></p><br><ul><li>Advanced Engineering degree (e.g., Master's) in a relevant field&nbsp;</li><li>Experience in the META region and understanding of the local market&nbsp;</li><li>Experience within large matrixed organizations, with proven track record of innovation, delivery, and results.</li><li>Knowledge of Honeywell Building Automation products and solutions&nbsp;</li><li>Strong analytical skills with the ability to translate complex data into actionable insights and recommendations.</li><li>Excellent communication and presentation skills, with the ability to effectively communicate findings and strategies to stakeholders at all levels.</li><li>Ability to thrive in a fast-paced, dynamic environment and manage multiple projects simultaneously</li></ul><p><strong>ABOUT HONEYWELL</strong><br>Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world's most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high-growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe.&nbsp;<br><br><strong>THE BUSINESS UNIT</strong><br>Honeywell Building Automation (BA) is a leading global provider of products, software, solutions, and technologies that enable building owners and occupants to ensure their facilities are safe, energy efficient, sustainable, and productive. BA products and services include advanced software applications for building control and optimization; sensors, switches, control systems, and instruments for energy management; access control; video surveillance; fire products; and installation, maintenance, and upgrades of systems. Revenues in 2022 for BA were $6B and there are approximately 18,000 employees globally. <br>.<br>Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.<br>&nbsp;</p><br> </div>

Company Overview:<br>Dar, the founding member of the Sidara group, is an international multidisciplinary consulting organization specializing in engineering, architecture, planning, environment, project management, facilities management, and economics. Sidara operates in 60 countries with 20,500 professionals, Dar connects people, places, and communities through innovative solutions to the world's most complex challenges. We deliver projects from inception through completion, embracing challenges to empower communities worldwide. Learn more at www.dar.com.<br>Our Vision and Values:<br>We aspire to be the chosen home of those with a gift for crafting solutions that empower people and an unwavering passion for learning and innovation. Our core values shape our culture and guide our decision-making. We are committed to:<br>Excellence Responsibility Empowerment Connectivity Courage<br>Responsibilities:<br>Design various types of pavements (Flexible, Rigid, Interlocking Pavement Block, Natural Stone Setts and Slabs) based on international standards such as AASHTO, Austroads, USACE, and local country codes. Utilize both Finite Element Modelling and Empirical Design Methods. Prepare scope of works and tender documents for Pavement Assessment Testing Programs for existing pavements of roadways, airfields, and other infrastructure projects. Conduct detailed evaluations of structural and functional conditions for pavement rehabilitation design. Develop BIM models for pavements, with proficiency in Civil 3D, REVIT, and NAVISWORKS. Create pavement design drawings, including layouts, cross sections, jointing and connection details, and relevant tender documents (Specifications, Method of Measurement, and BOQ). Compile pavement design reports, pavement assessment and evaluation reports, and related technical presentations. Coordinate within and outside the department to provide technical support on pavement design-related works. Design airfield pavements according to international aviation standards (FAA, ICAO, UK M. O. D.). Design sea and/or land port pavements according to standards from the British Port Association, European PIANC, and other relevant bodies.<br>Requirements:<br>Bachelor’s degree from an accredited university. Minimum of 10 years of experience in Pavement Design for Infrastructure Projects (Roads, Airports, Ports, and Industrial Floors). Very good command of the English language. Experience in designing both new pavement structures and evaluating/rehabilitating existing pavements. Basic knowledge of geotechnical design. Familiarity with pavement construction materials specifications (aggregates, asphalt mixes, polymer modifications, concrete mixes, etc.).<br>Preferred Qualifications:<br>Master’s degree in civil engineering or B. Tech. in Civil Engineering, M. Tech. in Pavement or Geotechnical Engineering.<br>Kind Note:<br>* While we carefully review all applications, only candidates meeting the specified requirements will be contacted for further consideration. We appreciate your understanding and thank all applicants for their interest.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>As a Senior Customer Marketing Specialist here at Honeywell, you will play a crucial role in driving customer engagement and loyalty through the development and execution of effective marketing strategies. Collaborating closely with sales teams, this role involves understanding customer needs and creating targeted marketing campaigns. This role will collaborate very closely with channel partners, co-driving marketing campaigns, and ensuring a full funnel approach to our marketing strategies. If you are a dynamic and self-motivated individual with a passion for customer marketing, this is an exciting opportunity to contribute to Honeywell's global success.</p><br><br><span>Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.</span><br>Responsibilities:<br><p><strong>Key Responsibilities</strong></p><br><ul><li>Build the marketing strategy for your business unit in alignment with the budget and business strategy.&nbsp;</li><li>Develop and execute customer marketing initiatives to drive customer engagement and loyalty.</li><li>Collaborate with sales teams to understand customer needs and deliver on them.&nbsp;</li><li>Create and manage marketing programs, including events, tradeshows, exhibitions, email campaigns, social media promotions, and loyalty programs.&nbsp;</li><li>Design different sales enablement material, ensuring brand consistency.&nbsp;</li><li>Monitor and report on the effectiveness of marketing campaigns, actioning insights and recommendations for improvement.&nbsp;</li></ul><br>Qualifications:<br><p><strong>YOU MUST HAVE</strong></p><br><ul><li>6+; years of experience in customer marketing or related roles.</li><li>Experience in a similar B2B industry, focused on driving revenue and lead generation.&nbsp;</li><li>Experience in organizing attendance at large tradeshows and exhibitions.&nbsp;</li><li>Dynamic and self-motivated individuals who thrive in a fast-paced environment</li></ul><p><strong>WE VALUE</strong></p><br><ul><li>Bachelor's degree in Marketing, Business, or related field</li><li>Experience working with SFDC.&nbsp;</li><li>Experience working on Marketing Development Funds (MDF) programs.<br><br>We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: Less than 1 year related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to ensure property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.</p><p>Ensures guest room status is communicated to the Front Desk in a timely and efficient manner. Works effectively with the Engineering department on guestroom maintenance needs. Supervises the property general cleaning schedule. Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. Inventories stock to ensure adequate supplies. Supervises daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures. Assists in the ordering of guestroom supplies, cleaning supplies and uniforms. Supports and supervises an effective inspection program for all guestrooms and public space. Communicates areas that need attention to staff and follows up to ensure understanding. Ensures all employees have proper supplies, equipment and uniforms.</p><p>Participates in the management of the department s controllable expenses to achieve or exceed budgeted goals. Understands the impact of department s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals. Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.</p><p>Responds to and handles guest problems and complaints. Strives to improve service performance. Empowers employees to provide excellent customer service. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</p><p>Participates as needed in the investigation of employee accidents. Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met. Ensures employees understand expectations and parameters. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. Observes service behaviors of employees and provides feedback to individuals. Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary. Participates in the employee performance appraisal process, providing feedback as needed. Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Participates in employee progressive discipline procedures.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education and Experience High school diploma or GED; 2 years experience in the housekeeping or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>About Agoda</strong></p><br><p>At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.&amp;nbsp;&amp;nbsp;</p><br><p>&amp;nbsp;</p><br><p>Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.</p><br><p>&amp;nbsp;</p><br><p>No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.</p><br><br><p>&amp;nbsp;</p><br><p><strong><span>Our Purpose – Bridging the World Through Travel</span></strong><span>&amp;nbsp;</span></p><br><p><span>We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy,&amp;nbsp;understanding&amp;nbsp;and happiness.</span><span>&amp;nbsp;</span></p><br><p><span>We are a skillful,&amp;nbsp;driven&amp;nbsp;and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone.</span><span>&amp;nbsp;</span></p><br><p><span>At Agoda, we believe our people are our strength. We work hard and have fun, and we choose people who are dedicated to making things great.</span><span>&amp;nbsp;</span></p><br><p><span>&amp;nbsp;</span></p><br><p><strong><span>Get to Know Our Team</span></strong><span>&amp;nbsp;</span></p><br><p><span>Agoda’s Customer Support Team understands that travel can be an everchanging environment. That is why we provide in-person, real-time help around the clock and in&amp;nbsp;16&amp;nbsp;languages.&amp;nbsp;No matter the issue, we present the best of Agoda’s values to each and every customer with multiple support channels and a strong desire to serve.&amp;nbsp;Certainly,&amp;nbsp;doing more than answering phone calls or replying to emails, our specialists actively look for ways to improve our&amp;nbsp;customer’s&amp;nbsp;experience. We quickly adapt to challenges by collaborating with other teams and experimenting on everything we can. This has allowed us to develop new and effective products that produce meaningful results and continue to drive Agoda’s business performance. Our Customer Support Team serves a daily role in contributing to&amp;nbsp;a core&amp;nbsp;strength and service of Agoda with&amp;nbsp;a clear vision&amp;nbsp;and a focus on efficient and satisfying customer support.</span><span>&amp;nbsp;</span></p><br><p><span>&amp;nbsp;</span></p><br><p><strong><span>The Opportunity</span></strong><span>&amp;nbsp;</span></p><br><p><span>As a Customer Experience Specialist in&amp;nbsp;</span><span>Cairo, Egypt,</span><span>&amp;nbsp;supporting&amp;nbsp;</span><span>Turkish and English</span><span>, you will:</span><span>&amp;nbsp;</span></p><br><ul><li><span><span>Build strong problem-solving and communication skills that open doors to many future roles</span></span><span>&amp;nbsp;</span></li></ul><ul><li><span><span>Support customers and partners from multiple countries and cultures, gaining truly global experience</span></span><span>&amp;nbsp;</span></li></ul><ul><li><span><span>Join a data-driven, fast-learning team that experiments, improves, and shares feedback openly</span></span><span>&amp;nbsp;</span></li></ul><p><span>&amp;nbsp;</span></p><br><p><strong><span>In This Role, You Will</span></strong><span>&amp;nbsp;</span></p><br><ul><li><span><span>Deliver outstanding service to guests and partners via phone, email, and chat</span></span><span>&amp;nbsp;</span></li></ul><ul><li><span><span>Handle a high volume of inquiries&amp;nbsp;</span><span>and deliver</span><span>&amp;nbsp;</span><span>accurate</span><span>,&amp;nbsp;</span><span>timely</span><span>&amp;nbsp;resolutions</span></span><span>&amp;nbsp;</span></li></ul><ul><li><span><span>Take end-to-end ownership of booking issues (</span><span>e.g.</span><span>&amp;nbsp;</span><span>changes, cancellations, payments, and other&amp;nbsp;</span><span>customer queries</span><span>)</span></span><span>&amp;nbsp;</span></li></ul><ul><li><span><span>Work towards a</span><span>chiev</span><span>ing</span><span>&amp;nbsp;individual and team KPIs (</span><span>e.g.</span><span>&amp;nbsp;</span><span>quality, productivity, customer satisfaction,&amp;nbsp;</span><span>etc.</span><span>)</span></span><span>&amp;nbsp;</span></li></ul><ul><li><span><span>Develop&amp;nbsp;</span><span>expertise</span><span>&amp;nbsp;across multiple Agoda product</span><span>&amp;nbsp;lines</span><span>&amp;nbsp;(e.g., Accommodation, Flights, Activities), with training to support different customer segments and services over time</span></span><span>&amp;nbsp;</span></li></ul><ul><li><span><span>Apply Agoda policies and procedures in a fair and consistent way</span></span><span>&amp;nbsp;</span></li></ul><ul><li><span><span>Collaborate with Team Leaders, Managers, and other teams to resolve complex or unusual cases</span></span><span>&amp;nbsp;</span></li></ul><ul><li><span><span>Safeguard customer data and&amp;nbsp;</span><span>maintain</span><span>&amp;nbsp;strict confidentiality at all times</span></span><span>&amp;nbsp;</span></li></ul><ul><li><span><span>Work r</span><span>otat</span><span>ional</span><span>&amp;nbsp;shifts (including mornings, evenings, and nights) to support a 24/7 global operation</span></span><span>&amp;nbsp;</span></li></ul><ul><li><span><span>As part of a rotating shift schedule,&amp;nbsp;</span><span>you’ll</span><span>&amp;nbsp;occasionally work weekends and public holidays,&amp;nbsp;</span><span>planned in advance</span><span>&amp;nbsp;with your team</span></span><span>&amp;nbsp;</span></li></ul><ul><li><span><span>Enjoy Agoda’s&amp;nbsp;</span><span>Hybrid work model,&amp;nbsp;</span><span>i.e.</span><span>&amp;nbsp;</span><span>primarily work-from-home, with on-site collaboration days&amp;nbsp;</span><span>roughly&amp;nbsp;</span><span>1</span><span>&amp;nbsp;week out of</span><span>&amp;nbsp;every 8 weeks (details may vary by location)</span></span><span>&amp;nbsp;</span></li></ul><p><strong><span>Core Skills and Competencies</span></strong><span>&amp;nbsp;</span></p><br><ul><li><span><span>Strong customer focus and a genuine desire to help others</span></span><span>&amp;nbsp</span></li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>About Agoda</strong></p><br><p>At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.&amp;nbsp;&amp;nbsp;</p><br><p>&amp;nbsp;</p><br><p>Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.</p><br><p>&amp;nbsp;</p><br><p>No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.</p><br><br><p>&amp;nbsp;</p><br><p><strong><span>Our Purpose – Bridging the World Through Travel</span></strong><span>&amp;nbsp;</span></p><br><p><span>We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy,&amp;nbsp;understanding&amp;nbsp;and happiness.</span><span>&amp;nbsp;</span></p><br><p><span>We are a skillful,&amp;nbsp;driven&amp;nbsp;and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone.</span><span>&amp;nbsp;</span></p><br><p><span>At Agoda, we believe our people are our strength. We work hard and have fun, and we choose people who are dedicated to making things great.</span><span>&amp;nbsp;</span></p><br><p><span>&amp;nbsp;</span></p><br><p><strong><span>Get to Know Our Team</span></strong><span>&amp;nbsp;</span></p><br><p><span>Agoda’s Customer Support Team understands that travel can be an everchanging environment. That is why we provide in-person, real-time help around the clock and in&amp;nbsp;16&amp;nbsp;languages.&amp;nbsp;No matter the issue, we present the best of Agoda’s values to each and every customer with multiple support channels and a strong desire to serve.&amp;nbsp;Certainly,&amp;nbsp;doing more than answering phone calls or replying to emails, our specialists actively look for ways to improve our&amp;nbsp;customer’s&amp;nbsp;experience. We quickly adapt to challenges by collaborating with other teams and experimenting on everything we can. This has allowed us to develop new and effective products that produce meaningful results and continue to drive Agoda’s business performance. Our Customer Support Team serves a daily role in contributing to&amp;nbsp;a core&amp;nbsp;strength and service of Agoda with&amp;nbsp;a clear vision&amp;nbsp;and a focus on efficient and satisfying customer support.</span><span>&amp;nbsp;</span></p><br><p><span>&amp;nbsp;</span></p><br><p><strong><span>The Opportunity</span></strong><span>&amp;nbsp;</span></p><br><p><span>As a Customer Experience Specialist in&amp;nbsp;</span><span>Cairo, Egypt,</span><span>&amp;nbsp;supporting&amp;nbsp;</span><span>French and English</span><span>, you will:</span><span>&amp;nbsp;</span></p><br><ul><li><span><span>Build strong problem-solving and communication skills that open doors to many future roles</span></span><span>&amp;nbsp;</span></li></ul><ul><li><span><span>Support customers and partners from multiple countries and cultures, gaining truly global experience</span></span><span>&amp;nbsp;</span></li></ul><ul><li><span><span>Join a data-driven, fast-learning team that experiments, improves, and shares feedback openly</span></span><span>&amp;nbsp;</span></li></ul><p><span>&amp;nbsp;</span></p><br><p><strong><span>In This Role, You Will</span></strong><span>&amp;nbsp;</span></p><br><ul><li><span><span>Deliver outstanding service to guests and partners via phone, email, and chat</span></span><span>&amp;nbsp;</span></li></ul><ul><li><span><span>Handle a high volume of inquiries&amp;nbsp;</span><span>and deliver</span><span>&amp;nbsp;</span><span>accurate</span><span>,&amp;nbsp;</span><span>timely</span><span>&amp;nbsp;resolutions</span></span><span>&amp;nbsp;</span></li></ul><ul><li><span><span>Take end-to-end ownership of booking issues (</span><span>e.g.</span><span>&amp;nbsp;</span><span>changes, cancellations, payments, and other&amp;nbsp;</span><span>customer queries</span><span>)</span></span><span>&amp;nbsp;</span></li></ul><ul><li><span><span>Work towards a</span><span>chiev</span><span>ing</span><span>&amp;nbsp;individual and team KPIs (</span><span>e.g.</span><span>&amp;nbsp;</span><span>quality, productivity, customer satisfaction,&amp;nbsp;</span><span>etc.</span><span>)</span></span><span>&amp;nbsp;</span></li></ul><ul><li><span><span>Develop&amp;nbsp;</span><span>expertise</span><span>&amp;nbsp;across multiple Agoda product</span><span>&amp;nbsp;lines</span><span>&amp;nbsp;(e.g., Accommodation, Flights, Activities), with training to support different customer segments and services over time</span></span><span>&amp;nbsp;</span></li></ul><ul><li><span><span>Apply Agoda policies and procedures in a fair and consistent way</span></span><span>&amp;nbsp;</span></li></ul><ul><li><span><span>Collaborate with Team Leaders, Managers, and other teams to resolve complex or unusual cases</span></span><span>&amp;nbsp;</span></li></ul><ul><li><span><span>Safeguard customer data and&amp;nbsp;</span><span>maintain</span><span>&amp;nbsp;strict confidentiality at all times</span></span><span>&amp;nbsp;</span></li></ul><ul><li><span><span>Work r</span><span>otat</span><span>ional</span><span>&amp;nbsp;shifts (including mornings, evenings, and nights) to support a 24/7 global operation</span></span><span>&amp;nbsp;</span></li></ul><ul><li><span><span>As part of a rotating shift schedule,&amp;nbsp;</span><span>you’ll</span><span>&amp;nbsp;occasionally work weekends and public holidays,&amp;nbsp;</span><span>planned in advance</span><span>&amp;nbsp;with your team</span></span><span>&amp;nbsp;</span></li></ul><ul><li><span><span>Enjoy Agoda’s&amp;nbsp;</span><span>Hybrid work model,&amp;nbsp;</span><span>i.e.</span><span>&amp;nbsp;</span><span>primarily work-from-home, with on-site collaboration days&amp;nbsp;</span><span>roughly&amp;nbsp;</span><span>1</span><span>&amp;nbsp;week out of</span><span>&amp;nbsp;every 8 weeks (details may vary by location)</span></span><span>&amp;nbsp;</span></li></ul><p><strong><span>Core Skills and Competencies</span></strong><span>&amp;nbsp;</span></p><br><ul><li><span><span>Strong customer focus and a genuine desire to help others</span></span><span>&amp;nbsp;</span></li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>About Agoda</strong></p><br><p>At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.&amp;nbsp;&amp;nbsp;</p><br><p>&amp;nbsp;</p><br><p>Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.</p><br><p>&amp;nbsp;</p><br><p>No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.</p><br><br><p>&amp;nbsp;</p><br><p><strong><span>Our Purpose – Bridging the World Through Travel</span></strong><span>&amp;nbsp;</span></p><br><p><span>We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy,&amp;nbsp;understanding&amp;nbsp;and happiness.</span><span>&amp;nbsp;</span></p><br><p><span>We are a skillful,&amp;nbsp;driven&amp;nbsp;and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone.</span><span>&amp;nbsp;</span></p><br><p><span>At Agoda, we believe our people are our strength. We work hard and have fun, and we choose people who are dedicated to making things great.</span><span>&amp;nbsp;</span></p><br><p><span>&amp;nbsp;</span></p><br><p><strong><span>Get to Know Our Team</span></strong><span>&amp;nbsp;</span></p><br><p><span>Agoda’s Customer Support Team understands that travel can be an everchanging environment. That is why we provide in-person, real-time help around the clock and in&amp;nbsp;16&amp;nbsp;languages.&amp;nbsp;No matter the issue, we present the best of Agoda’s values to each and every customer with multiple support channels and a strong desire to serve.&amp;nbsp;Certainly,&amp;nbsp;doing more than answering phone calls or replying to emails, our specialists actively look for ways to improve our&amp;nbsp;customer’s&amp;nbsp;experience. We quickly adapt to challenges by collaborating with other teams and experimenting on everything we can. This has allowed us to develop new and effective products that produce meaningful results and continue to drive Agoda’s business performance. Our Customer Support Team serves a daily role in contributing to&amp;nbsp;a core&amp;nbsp;strength and service of Agoda with&amp;nbsp;a clear vision&amp;nbsp;and a focus on efficient and satisfying customer support.</span><span>&amp;nbsp;</span></p><br><p><span>&amp;nbsp;</span></p><br><p><strong><span>The Opportunity</span></strong><span>&amp;nbsp;</span></p><br><p><span>As a Customer Experience Specialist in&amp;nbsp;</span><span>Cairo, Egypt,</span><span>&amp;nbsp;supporting&amp;nbsp;</span><span>German and English</span><span>, you will:</span><span>&amp;nbsp;</span></p><br><ul><li><span><span>Build strong problem-solving and communication skills that open doors to many future roles</span></span><span>&amp;nbsp;</span></li></ul><ul><li><span><span>Support customers and partners from multiple countries and cultures, gaining truly global experience</span></span><span>&amp;nbsp;</span></li></ul><ul><li><span><span>Join a data-driven, fast-learning team that experiments, improves, and shares feedback openly</span></span><span>&amp;nbsp;</span></li></ul><p><span>&amp;nbsp;</span></p><br><p><strong><span>In This Role, You Will</span></strong><span>&amp;nbsp;</span></p><br><ul><li><span><span>Deliver outstanding service to guests and partners via phone, email, and chat</span></span><span>&amp;nbsp;</span></li></ul><ul><li><span><span>Handle a high volume of inquiries&amp;nbsp;</span><span>and deliver</span><span>&amp;nbsp;</span><span>accurate</span><span>,&amp;nbsp;</span><span>timely</span><span>&amp;nbsp;resolutions</span></span><span>&amp;nbsp;</span></li></ul><ul><li><span><span>Take end-to-end ownership of booking issues (</span><span>e.g.</span><span>&amp;nbsp;</span><span>changes, cancellations, payments, and other&amp;nbsp;</span><span>customer queries</span><span>)</span></span><span>&amp;nbsp;</span></li></ul><ul><li><span><span>Work towards a</span><span>chiev</span><span>ing</span><span>&amp;nbsp;individual and team KPIs (</span><span>e.g.</span><span>&amp;nbsp;</span><span>quality, productivity, customer satisfaction,&amp;nbsp;</span><span>etc.</span><span>)</span></span><span>&amp;nbsp;</span></li></ul><ul><li><span><span>Develop&amp;nbsp;</span><span>expertise</span><span>&amp;nbsp;across multiple Agoda product</span><span>&amp;nbsp;lines</span><span>&amp;nbsp;(e.g., Accommodation, Flights, Activities), with training to support different customer segments and services over time</span></span><span>&amp;nbsp;</span></li></ul><ul><li><span><span>Apply Agoda policies and procedures in a fair and consistent way</span></span><span>&amp;nbsp;</span></li></ul><ul><li><span><span>Collaborate with Team Leaders, Managers, and other teams to resolve complex or unusual cases</span></span><span>&amp;nbsp;</span></li></ul><ul><li><span><span>Safeguard customer data and&amp;nbsp;</span><span>maintain</span><span>&amp;nbsp;strict confidentiality at all times</span></span><span>&amp;nbsp;</span></li></ul><ul><li><span><span>Work r</span><span>otat</span><span>ional</span><span>&amp;nbsp;shifts (including mornings, evenings, and nights) to support a 24/7 global operation</span></span><span>&amp;nbsp;</span></li></ul><ul><li><span><span>As part of a rotating shift schedule,&amp;nbsp;</span><span>you’ll</span><span>&amp;nbsp;occasionally work weekends and public holidays,&amp;nbsp;</span><span>planned in advance</span><span>&amp;nbsp;with your team</span></span><span>&amp;nbsp;</span></li></ul><ul><li><span><span>Enjoy Agoda’s&amp;nbsp;</span><span>Hybrid work model,&amp;nbsp;</span><span>i.e.</span><span>&amp;nbsp;</span><span>primarily work-from-home, with on-site collaboration days&amp;nbsp;</span><span>roughly&amp;nbsp;</span><span>1</span><span>&amp;nbsp;week out of</span><span>&amp;nbsp;every 8 weeks (details may vary by location)</span></span><span>&amp;nbsp;</span></li></ul><p><strong><span>Core Skills and Competencies</span></strong><span>&amp;nbsp;</span></p><br><ul><li><span><span>Strong customer focus and a genuine desire to help others</span></span><span>&amp;nbsp;</span></li></ul> </div>

Company Description Alatheer Travels, Aljahra Travel, are collaborative travel agencies committed to providing comprehensive travel solutions for individual and corporate clients. The companies focus on delivering tailored travel plans, efficient booking services, and reliable support across regional and international destinations. They emphasize professional service, cost-effective options, and a smooth travel experience from initial inquiry to post-trip follow-up. Team members work in a customer-centric environment that values accuracy, responsiveness, and long-term client relationships. Role Description The Travel Consultant role is a full-time, on-site position based in Cairo, Egypt. The role involves advising clients on travel options, creating customized itineraries, and managing end-to-end travel arrangements including flights, accommodation, transportation, and related services. The Travel Consultant will handle reservations through various booking systems, ensure accuracy of travel documentation, and respond promptly to client inquiries and changes. Daily tasks include providing high-quality customer service, resolving travel-related issues, and coordinating with suppliers to secure the best available options. The position also requires maintaining up-to-date knowledge of travel regulations, promotions, and destination information to support clients effectively. Qualifications Candidates should possess skills in Travel Consulting and Travel Management to advise clients and oversee complete trip planning. Candidates should possess skills in Travel Arrangements and Reservations to handle bookings, ticketing, and itinerary coordination. Candidates should possess strong Customer Service skills to communicate professionally, manage client expectations, and resolve issues. Experience with GDS or online booking platforms, along with basic knowledge of international travel regulations and visa requirements, is beneficial. Strong attention to detail, organizational skills, and the ability to work effectively in a fast-paced, client-focused environment are required. Proficiency in English and Arabic, and prior experience in the travel or hospitality industry, are considered an advantage.

Company Description Travitell Egypt is a travel company serving both corporate and individual travelers with comprehensive tour and travel services. The company specializes in domestic tourism within Egypt, incoming tourism for visitors to the country, and outgoing tourism for clients traveling abroad. Travitell Egypt focuses on delivering organized, reliable, and tailored travel experiences across these segments. Team members work in a dynamic environment that values customer satisfaction, attention to detail, and professional service. Role Description The Outgoing Tour Operator is a full-time, on-site role based in Heliopolis. This role involves designing and organizing international travel packages, preparing detailed itineraries, and coordinating bookings for flights, accommodation, transportation, and excursions. The Outgoing Tour Operator communicates with clients to understand their travel needs, provides advice on destinations and services, and responds to inquiries in a timely and professional manner. Daily tasks include liaising with international suppliers and agents, negotiating rates, issuing confirmations and travel documents, and ensuring all services are delivered as agreed. The role also includes handling changes or cancellations, resolving issues during trips, maintaining accurate records, and supporting the sales team with competitive packages and promotional offers. Qualifications Experience in outgoing tourism operations, including package design, itinerary planning, and international bookings. Strong customer service and communication skills, with the ability to interact professionally with clients, suppliers, and colleagues. Good knowledge of major international destinations, travel regulations, and visa requirements. Proficiency with reservation systems, travel booking platforms, and standard office software. Excellent organizational and time management skills, with attention to accuracy and detail. Ability to work on-site in Heliopolis, collaborate within a team, and handle multiple tasks under time pressure. Fluency in English and Arabic; additional languages are an advantage. Relevant experience in the travel and tourism industry; a diploma or degree in Tourism, Hospitality, or a related field is preferred.

Company Description Flairs Tech is an international, technology-driven Managed Services Provider built on innovation, talent, and excellence. With over 1,000 professionals across five offices, the company supports more than 100 global partners with software development and analytics, digital solutions, business operations, and customer experience services. Flairs Tech operates across North America, Europe, the Middle East, and Africa, collaborating closely with clients as an extension of their teams to improve processes and productivity. The company’s success is strongly rooted in its people-focused culture, emphasizing collaboration, growth, and high-quality service. Joining Flairs Tech means contributing to diverse international projects in a dynamic and supportive environment.<br>Role Description This full-time, on-site Bilingual Travel Advisor role is based in Qesm El Maadi. The Bilingual Travel Advisor (French & English) will assist customers with planning and booking travel arrangements, including flights, accommodations, and related services, while ensuring a smooth end-to-end experience. Daily tasks include responding to customer inquiries in both French and English, providing accurate travel information, resolving issues, and recommending suitable options based on customer needs and policies. The role involves updating booking systems, managing changes and cancellations, coordinating with travel partners or agencies, and maintaining detailed records. The Bilingual Travel Advisor is expected to deliver professional, timely, and courteous service that supports customer satisfaction and strengthens long-term relationships.<br>Qualifications<br> Strong customer-facing skills, including Customer Service and Customer Satisfaction focus. Excellent Communication skills in both French and English, with clear, professional verbal and written abilities. Experience with Travel Arrangements, such as booking, modifying, and canceling itineraries. Background in a Travel Agency or similar travel services environment. Ability to work on-site in Qesm El Maadi and manage high-volume inquiries efficiently. Attention to detail, problem-solving skills, and the ability to follow defined procedures and policies. Comfort with using booking platforms, CRM tools, and standard office software. Previous experience in customer support, hospitality, or tourism is an advantage.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Rahal Rahal is the travel mini-app inside Iraq’s Super Qi ecosystem, a Rocketship redefining how millions of travelers search, book, and manage journeys across flights, hotels, and digital services.<br> We make travel simple, safe, and accessible to everyone, everywhere.<br> Behind every great traveler experience lies a powerful hotel inventory and this is where you come in.<br> We’re building a new generation of travel; transparent, tech-first, and truly customer-obsessed.<br> About the Role Rahal is looking for a Senior Backend Software Engineer who will play a key role in designing and implementing advanced solutions to improve our Travel platform, enhancing customer satisfaction and ensuring smooth operational processes.<br> Key Responsibilities Design and implement reusable, clean, tested, efficient, secure, maintainable, and well-documented solutions.<br> Assist partners in their integration process with our published APIs.<br> Document findings, actions, and plans thoroughly, by setting up the foundations for a solid reporting framework and a communication standard.<br> Provide the technical feasibility of implementing product requirements and offer valuable input to the product team.<br> Translate product requirements into SRS and technical plan.<br> Proactively identify technical debt and propose mitigation strategies.<br> Maintaining and developing your knowledge about software development, and supporting/mentoring other team-members, sharing guidance to help them achieve career growth.<br> Conduct code reviews for peers to enhance code quality and ensure adherence to high standards.<br> Understanding the business side of the project and having the ability to lead in-depth technical and product discussions.<br> Bring new tools and invitations that can boost the startup productivity.<br> Requirements 5+ Years of experience in Software Engineering or adjacent fields.<br> 3+ Years of experience working fully remotely with a track record of self-management and accountability.<br> Hands-on experience with JavaScript/typescript and/or NodeJS/NestJs.<br> In-depth understanding of web application architecture and design principles behind the scalable applications.<br> Solid understanding of the Software Development Life Cycle (SDLC) and Agile methodologies.<br> Experience in designing and optimizing databases, with skills in query optimization, scaling, data modeling.<br> Advanced knowledge of Docker and AWS.<br></span> </div>