وظائف مساعد مدير مطعم في مصر

<p><h4>Company description</h4> <p>Swissotel Sharm El Sheikh All-Inclusive Collection resort offers an unforgettable vacation for its guests with a sense of luxury service nested with nature, with a wide range of accommodation types, from rooms and suites featuring contemporary designs, including a unique side for adults.</p> <p>All this in the peaceful surroundings of beautiful gardens, swimming pools, magnificent landscapes, a wide variety of à la carte restaurants, and particular spa services. Esteemed guests are welcome to relax and unwind in a quiet and elegant setting in the resort and enjoy a genuine experience of leisure, pleasure, and successful meetings.</p> <p>Join our motivated and vibrant team and build your career with us.</p> <h4>Job description</h4> <h4>Key responsibilities</h4> <p><strong>Overall hotel operations</strong><br> Lead and oversee daily operations across all hotel departments to ensure efficiency, consistency, and service excellence.<br> Ensure alignment of all operational activities with brand standards, values, and guest experience expectations.<br> Act as the primary operational point of contact in the absence of the General Manager.<br> Drive collaboration and communication between departments to deliver seamless guest journeys.</p> <p><strong>Food & beverage operations</strong><br> Oversee all Food & Beverage outlets, including restaurants, bars, in-room dining, events, and experiential dining concepts.<br> Partner closely with Culinary leadership to ensure menu execution, quality, creativity, and cost control.<br> Monitor F&B performance, service standards, and guest satisfaction while driving revenue opportunities.</p> <p><strong>Rooms, front office & guest experience</strong><br> Oversee Front Office, Housekeeping, and Guest Experience teams to ensure smooth arrivals, stays, and departures.<br> Ensure room readiness, cleanliness, and maintenance meet brand and quality standards.<br> Champion personalized service and experiential hospitality throughout the guest journey.</p> <p><strong>Engineering, maintenance & security</strong><br> Oversee Engineering and Maintenance operations to ensure facilities, assets, and infrastructure are maintained to the highest standards.<br> Ensure preventative maintenance programs are in place and adhered to.<br> Oversee Security operations to ensure guest and team member safety, emergency preparedness, and compliance with local regulations.</p> <p><strong>Financial & commercial performance</strong><br> Support the General Manager in managing departmental budgets, forecasts, and P&L performance.<br> Monitor labor costs, operating expenses, and productivity across departments.<br> Identify opportunities to improve operational efficiency, revenue generation, and cost optimization.</p> <p><strong>Team leadership & people development</strong><br> Ensure appropriate staffing levels, scheduling, and workforce planning.<br> Foster a positive, inclusive, and performance-driven culture aligned with our Habitas values.<br> Support recruitment, onboarding, training, and development initiatives.</p> <p><strong>Health, safety & compliance</strong><br> Ensure full compliance with local laws, health and safety regulations, food safety standards, and brand policies.<br> Maintain high standards of cleanliness, hygiene, sustainability, and environmental responsibility.<br> Conduct regular inspections, audits, and risk assessments.</p> <p><strong>Brand, culture & sustainability</strong><br> Embed sustainability, wellness, and community engagement into daily operations.<br> Collaborate with Experience, Marketing, and Community teams on activations, events, and storytelling initiatives.</p> <h4>Key skills & competencies</h4> <ul> <li>Strong multi-departmental hotel operations leadership.</li> <li>Proven ability to manage diverse teams and complex operations.</li> <li>Solid financial and commercial acumen.</li> <li>Guest-centric mindset with high emotional intelligence.</li> <li>Strong organizational, communication, and problem-solving skills.</li> <li>Ability to thrive in a dynamic, experiential, and remote destination environment.</li> </ul> <h4>Qualifications</h4> <ul> <li>Minimum 7–10 years of progressive hotel operations experience, preferably in luxury, lifestyle, or resort hospitality.</li> <li>Previous experience as an Operations Manager, Hotel Manager, or similar senior leadership role.</li> <li>Strong background in Food & Beverage combined with rooms and hotel operations exposure.</li> <li>Fluent in English.</li> </ul></p><p></p>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>An urban retreat in the heart of the Mile High city. Plan a getaway at our elevated mountain metropolis. Explore a variety of sporting events and concerts across the Mile High City, feel the warmth of family-friendly performing arts classics or hit the slopes just a short drive away from Four Seasons Hotel Denver. Stay in for the quiet nights with 24-hour room service, savour locally sourced ingredients prepared by classically trained chefs, slip into bliss with handcrafted cocktails at EDGE Restaurant & Bar or unwind at our spa with a selection of rejuvenating treatments.</p> <h4>Basic purpose:</h4> <p>Responsible for leading and overseeing the revenue management strategy for Four Seasons Hotel Denver. This role ensures optimal revenue performance through strategic pricing, inventory management, and demand forecasting, while delivering an exceptional luxury guest experience aligned with Four Seasons service culture.</p> <p>This is a property-based leadership role, requiring close collaboration with Rooms, Sales & Marketing, and Front Office teams to drive results within a dynamic luxury hospitality environment.</p> <h4>Essential functions:</h4> <strong>Revenue strategy & performance</strong><br> <ul> <li>Direct and control room inventory and rate availability to maximize occupancy, ADR, and RevPAR in alignment with Four Seasons standards.</li> <li>Develop and execute comprehensive revenue strategies, including segment mix optimization, pricing structures, and demand-based controls.</li> <li>Partner closely with Sales & Marketing leadership to manage group allocations, evaluate displacement, and optimize transient/group balance.</li> </ul> <strong>Systems & inventory management</strong><br> <ul> <li>Oversee the effective use of Property Management Systems (Opera or equivalent) and Sales & Catering systems (Delphi), ensuring data integrity and strategic utilization.</li> </ul> <strong>Analytics & reporting</strong><br> <ul> <li>Produce, analyze, and act upon key revenue reports, including:</li> <ul> <li>Daily & weekly forecasts</li> <li>Monthly market segment analysis</li> <li>Booking pace & pickup trends</li> <li>Displacement & compression analysis</li> <li>Rate performance & resistance reporting</li> <li>Suite inventory optimization</li> <li>Channel & source performance</li> <li>Arrival/departure patterns</li> </ul> <li>Prepare and present monthly revenue and reservations performance summaries with actionable insights for senior leadership.</li> </ul> <strong>Rate & product optimization</strong><br> <ul> <li>Establish and manage pricing architecture, including:</li> <ul> <li>BAR tiers, negotiated & package rates</li> <li>Segment ceilings based on demand patterns</li> <li>Yield strategies and controls within PMS</li> <li>Suite and premium inventory strategies</li> </ul> <li>Lead and enhance upselling initiatives, ensuring alignment with luxury service delivery and revenue goals.</li> </ul> <strong>Leadership & culture</strong><br> <ul> <li>Foster a high-performance, service-driven culture rooted in Four Seasons values of respect, integrity, and excellence.</li> </ul> <strong>Collaboration & communication</strong><br> <ul> <li>Actively participate in key hotel meetings including:</li> <ul> <li>Yield & forecast meetings</li> <li>Sales & marketing strategy sessions</li> <li>Executive committee meetings</li> <li>Pre-convention meetings</li> </ul> </ul> <strong>Compliance & standards</strong><br> <ul> <li>Ensure compliance with Four Seasons policies, brand standards, and service expectations across all revenue practices.</li> <li>Maintain readiness to respond to operational or emergency situations in alignment with hotel crisis management protocols.</li> </ul> <h4>Non-essential functions:</h4> <ul> <li>Support Sales & Marketing efforts, including site inspections and client presentations as needed.</li> <li>Contribute to annual budgeting and marketing planning processes.</li> <li>Collaborate with Four Seasons global reservations network and participate in property visits/audits.</li> <li>Build relationships within the market and Four Seasons network to support benchmarking and talent development.</li> <li>Perform additional duties as assigned by General Manager, Hotel Manager or Senior Commercial Director.</li> </ul> <h4>Knowledge and skills:</h4> <strong>Education</strong><br> <p>Bachelor’s degree in Hospitality Management, Business Administration, or related field required.</p> <strong>Experience</strong><br> <ul> <li>Minimum 3–5 years of progressive experience in Reservations and/or Revenue Management within luxury hospitality.</li> <li>Prior experience with Four Seasons or comparable luxury brand strongly preferred.</li> <li>Proven track record of driving revenue growth and operational excellence.</li> </ul> <strong>Skills and abilities</strong><br> <ul> <li>Advanced analytical and strategic thinking capabilities.</li> <li>Expertise in revenue management principles (forecasting, pricing, displacement analysis).</li> <li>Strong proficiency in Opera (or similar PMS), Delphi, and revenue management tools.</li> <li>Exceptional leadership, coaching, and team development skills.</li> <li>Refined communication and interpersonal skills aligned with luxury guest service.</li> <li>Ability to thrive in a fast-paced, on-property environment with high service expectations.</li> <li>Strong attention to detail, organization, and ability to manage multiple priorities.</li> <li>Demonstrates a passion for luxury hospitality and personalized guest experiences.</li> <li>Leads with empathy, professionalism, and integrity.</li> <li>Builds strong cross-functional relationships and acts as a collaborative business partner.</li> <li>Embodies the Four Seasons service culture: treat others as you wish to be treated.</li> </ul> <strong>Travel required</strong><br> <p>Some travel for conferences or to assist other hotels.</p> <strong>Hours required</strong><br> <p>Eight to ten hour shifts; scheduled days and work hours may vary based on need.</p> <h4>Comprehensive benefits</h4> <ul> <li>Salary range $125K - $135K.</li> <li>Medical, dental, and vision insurance.</li> <li>Paid time off and vacation pay.</li> <li>401k participation with company matching program.</li> <li>Complimentary stays at Four Seasons worldwide, subject to availability.</li> <li>Discounted RTD Flex Pass.</li> <li>Complimentary shift meal prepared by the culinary team.</li> </ul> <p>Anticipated start date of June 22nd, 2026.</p> <h4>Equal opportunity employer statement</h4> <p>Four Seasons is an equal opportunity, affirmative action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We’re looking for a <b>Senior Product Manager, Observability</b> to join Procore’s Platform Services / Cloud Platform Engineering department. In this role, you’ll shape the future of Procore’s global observability strategy by treating our 1,000+ internal developers as your customers. Your primary goal is to deliver a seamless, self-service observability platform and "Golden Path" tooling that makes debugging effortless, drives down Mean Time to Recovery (MTTR), and fundamentally elevates our engineering practices.</p><br><br> <br> <p>As a <b>Senior Product Manager, Observability</b>, you’ll partner with Runtime Platform Engineering, infrastructure architects, and application teams to consult on end-to-end journey monitoring and build comprehensive observability solutions. Use your technical depth, platform thinking, and AI-forward vision to reimagine how developers interact with telemetry and elevate Procore's engineering standards. Procore’s global scale means our observability footprint is massive, powering a SaaS platform that is actively transforming one of the world's largest, least-digitized industries — Apply today to join our mission.</p><br><br> <br> <p>This position reports into the Group Product Manager Ecosystem and will be based in our Cairo, Egypt office. We’re looking for someone to join us immediately.</p><br><br> <br> <p><b>What you’ll do: </b></p><br><br> <ul> <li><p>AI is central to how we work. You’ll be expected to master generative tools and agentic workflows, moving beyond just using AI to actively building the agentic future of construction</p><br><br></li> <li><p>Define and execute the product strategy and roadmap for Procore’s telemetry pipelines, developer tooling, and self-service monitoring frameworks.</p><br><br></li> <li><p>Act as the primary evangelist for our observability platform by conducting deep discovery, building tutorials, and physically showing engineering teams how to leverage telemetry to solve complex problems.</p><br><br></li> <li><p>Reimagine how developers interact with telemetry in the AI era by defining and building the infrastructure and "Agentic" workflows that allow AI-coding assistants and autonomous agents to consume data, perform root-cause analysis, and support self-healing systems.</p><br><br></li> <li><p>Lead the transition to vendor-neutral standards, ensuring out-of-the-box observability via OpenTelemetry (OTel) is baked into our core code repositories by default.</p><br><br></li> <li><p>Partner with Runtime Platform Engineering, infrastructure architects, and application teams to consult on end-to-end journey monitoring.</p><br><br></li> <li><p>Define victory conditions and measurable KPIs for mission-critical services to continuously optimize system health and performance.</p><br><br></li> <li><p>Evaluate emerging Cloud Native Computing Foundation (CNCF) tools, trends, and methodologies to continuously enhance our internal data ingestion and lifecycle management.</p><br><br></li> </ul> <br> <p><b>What we’re looking for: </b></p><br><br> <ul> <li><p>Possess a Bachelor’s Degree in Computer Science, a related field, or equivalent practical experience.</p><br><br></li> <li><p>Have a minimum of 5+ years of experience managing infrastructure, platform, or developer tools at SaaS scale.</p><br><br></li> <li><p>Demonstrate deep hands-on specific skills with modern monitoring stacks, metrics/logging libraries, and aggregators such as Datadog, Splunk, Grafana, Prometheus, New Relic, and Elasticsearch.</p><br><br></li> <li><p>Maintain specific skills and strong familiarity with cloud-native technologies, specifically Kubernetes, OpenTelemetry (OTel), Fluentbit, and the trade-offs of modern distributed tracing.</p><br><br></li> <li><p>Leverage past specific skills as an engineer, technical architect, or in a Developer Relations (DevRel) capacity to establish engineering respect and credibility.</p><br><br></li> <li><p>Exhibit strong platform thinking by translating complex infrastructure requirements into clean, structured platform specifications and developer-facing APIs.</p><br><br></li> <li><p>Show an AI-forward vision and a clear understanding of how Agentic software development (LLM tool-use, autonomous coding assistants) is changing the software development lifecycle.</p><br><br></li> <li><p>Demonstrate the personal characteristics and drive needed to sit down with skeptical developers, understand their architecture, and co-create instrumentation solutions.</p><br><br></li> </ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About the Role We are looking for a highly organized, detail-oriented Executive Assistant &amp; Bookkeeper to support day-to-day operations remotely.<br> This is a dual role: roughly half your time keeps the founder organized and moving — managing calendars, inboxes, communications, and administrative tasks — and the other half keeps the finances clean and current, from invoicing and expense tracking to reconciliations and monthly reporting.<br> You will work evenings in Riyadh to overlap with U.<br>S. Eastern business hours, so prior experience supporting U.<br>S.-based companies is essential.<br> You will be a trusted right hand who can juggle competing priorities, protect confidential information, and work independently with minimal oversight.<br> Executive Assistant Responsibilities — Manage and prioritize the executive's calendar; schedule meetings across time zones and resolve conflicts.<br> — Monitor email and other inboxes — triage, flag, respond on the executive's behalf, and keep follow-ups on track.<br> — Coordinate travel, itineraries, and accommodations; prepare agendas and briefing notes ahead of meetings.<br> — Communicate with internal team members, clients, and partners as a reliable point of contact.<br> — Prepare documents, presentations, spreadsheets, and reports; take meeting minutes and track action items.<br> — Organize and maintain files and records in cloud storage so everything is easy to find.<br> — Handle personal and administrative tasks as needed, treating sensitive information with discretion.<br> Bookkeeping Responsibilities — Record day-to-day financial transactions accurately in the accounting software (e.<br>g., QuickBooks, Xero, or Wave).<br> — Prepare and send client invoices; track receivables and follow up on overdue payments.<br> — Process bills and expenses; categorize transactions and maintain organized digital receipts.<br> — Reconcile bank, credit card, and payment-platform accounts on a regular schedule.<br> — Produce monthly financial reports — profit &amp; loss, cash flow, and expense summaries — for the owner.<br> — Support payroll and contractor payments, and keep records ready for the accountant at tax time.<br> Qualifications &amp; Skills — Prior experience working with U.<br>S.-based companies is required — you understand U.<br>S. business norms, communication style, and expectations.<br> — Availability to work Monday–Thursday evenings in Riyadh (5:00–9:00 PM AST) to align with U.<br>S. Eastern business hours.<br> — Proven experience as an executive/administrative assistant and in a bookkeeping or accounts role.<br> — Solid working knowledge of bookkeeping principles and accounting software (QuickBooks, Xero, or similar).<br> — Comfortable with productivity and collaboration tools — Google Workspace or Microsoft 365, calendar and email management, cloud storage.<br> Excellent written and verbal communication skills in English — Strong organizational skills and sharp attention to detail; able to manage multiple priorities and meet deadlines.<br> — Discreet and self-motivated — able to work independently in a remote setting with minimal supervision.<br> — A dependable home-office setup: reliable internet, a computer, and a quiet space to work.<br> Nice to Have — Familiarity with a prestige, beauty, or wellness brand environment.<br> — Experience supporting a small business, agency, or founder in a similar dual role.<br> — A bookkeeping certification or relevant coursework.<br></span> </div>

Account Manager | Social | Full-time | Cairo (onsite)<br>CREATE Group (creategroup.me) is a strategic, digital creative communications agency building fans by connecting brave regional storytellers with their communities. We were named Campaign Magazine's Digital Agency and Independent Creative Agency of the Year in both 2024 and 2025, and recognized by Adweek as one of the fastest-growing creative agencies globally.<br>We're looking for a Social Account Manager to join a brilliant regional team, working across a range of high profiled, always-on social accounts. You'll be part of the engine room. You'll keep the calendars, trackers, scheduling, captions and community responses moving every day, so the production plan and the strategy actually show up in the feed and the inbox.<br>Based in Cairo and onsite with our team, reporting to the Social Brand Engineer with a dotted line to the Account Director on community and reporting.<br>What You'll Do• Publish and schedule in Hootsuite, with the right copy, hashtags, tags, links and platform specs on every post, across Reels, Tik Tok, carousels, animated video and You Tube long-form• Run daily community management: comments, DMs, mentions and tags.• Escalate properly. Sales enquiries go to the client's internal teams fast, and brand-risk sentiment gets flagged before it grows• Keep Airtable current: content calendars, briefs, approval logs and trackers, running the agreed three rounds of feedback without the calendar slipping• Chase the pod daily. Design, animation, content creation and the English and Arabic copywriters, so same-day and next-day deliveries land• Own weekly engagement reporting and feed accurate data into the monthly, quarterly and annual reports• Watch each post for the first three to five days and flag reactive or optimisation opportunities while they're still live• Source platform, audience and culture signals, document them, and bring them into briefings with the creative team• Use AI tools where they make the work faster or sharper, with your own judgement on top<br>What We're Looking For• Someone based in Cairo, or ready to be, working onsite with our team. Native or fluent Arabic and professional English. You will be moderating and captioning in both.• 2 to 4 years in social as a coordinator, executive or associate, in an agency or in-house• Genuine multi-account experience. You can switch between several distinct brand voices in the same day without blurring them• Hands-on Hootsuite (or a comparable enterprise suite) and Airtable or another project tracker, from day one.• Real estate, property, lifestyle or luxury experience is a strong plus• Detail as a habit, not an effort. Naming conventions, versions, logs and specs are where this role is won or lost<br>What Success Looks Like• Every post across all four accounts live on schedule, correctly captioned, tagged and platform-adapted, with zero brand misrepresentation• An inbox handled inside the SLA every day, weekends included, with engagement that reads human rather than templated• Calendars, trackers and approval logs always current, so nothing gets chased twice and nothing gets missed• Escalations spotted early and routed correctly• A Social Brand Engineer and an Account Director who trust you to run the day to day across all four brands at once<br>How We'll Set You Up• Structured onboarding: brand guidelines, tone of voice, and the content and performance history behind them• Day-one access to Hootsuite and Airtable, with a clear walkthrough of approval workflows and the escalation path• Daily check-ins with the Social Brand Engineer and an established rhythm with the creative and copy pod• Clear 30, 60 and 90 day milestones: workflow and turnaround set in the first 30 days, SLA and reporting rhythm embedded by 60, contributing to the first quarterly review by 90• AI training and workshops, and time to build the workflows that make your own job easier We think without borders, so that everyone can belong.<br>???? Apply now if you want to be the person an account runs on. Send your CV and a short note on the accounts you've coordinated, how many brands you ran at once, and the tools you used to do it.

<h2><strong>Job Description</strong></h2><ul><li><p>Handling Members directly (via email, WhatsApp and phone) and working on making their requests a reality.</p></li><li><p>The role of a Lifestyle Manager is mainly to work on our local Members’ requests both locally and internationally; and to handle requests of international Members visiting Egypt.</p></li><li><p>We provide recommendations, assistance and bookings on all lifestyle related aspects of our Members' lives.</p></li><li><p>Our Members’ requests cover anything and everything relating to their lifestyle, travel arrangements, booking restaurants, entertainment, sporting events, spas, beauty treatments, practical assistance, gifting service, event planning and much much more.</p></li><li><p>As a Lifestyle Manager you will be trained on a CRM program, to work as part of a global team, to provide world-class lifestyle service, and will develop a deeper understanding of the luxury markets around the world.</p></li></ul><p></p><p></p><p><strong>Requirements</strong></p><h2><strong>Job Requirements</strong></h2><ul><li><p>0-3 years experience<strong>&nbsp;in same role</strong></p></li><li><p>Fluency in spoken English and Arabic is a MUST - (Preferable graduates of international language schools)</p></li><li><p>Excellent written communication in English</p></li><li><p>Good presentation skills and working knowledge of MS Office - previous experience on CRM is a plus</p></li><li><p>University Graduate - preferably with background in PR, marketing, travel, social sciences, liberal arts.</p></li><li><p>Experience in hospitality (concierge, front desk, reservations, guest relations), high-end customer service, luxury retail, events and entertainment, PR and marketing is a plus</p></li><li><p>Ability to work independently while adhering very strictly to company rules &amp; regulations</p></li><li><p>Team player that can multitask, has an eye for detail, very much a people person and can work under pressure.</p></li><li><p>A basic understanding of luxury services and products is an advantage.</p></li><li><p>Lifestyle Managers work five days per week, with rotating shift based working hours. including weekends and all national/public holidays.</p></li></ul><p></p><p></p>

<p>We are looking for a highly organized and proactive <strong>Sales Administrative Assistant</strong> to support our daily office operations of the <strong>sales team </strong>in Cairo. The ideal candidate will ensure smooth administrative processes, maintain an efficient workplace, and provide support across departments.</p><p><strong>Key Responsibilities:</strong></p><ul><li><p>Manage daily administrative tasks.</p></li><li><p>Handle correspondence, scheduling, and meeting coordination.</p></li><li><p>Prepare and manage documents using Microsoft Office (Word, Excel, PowerPoint, Outlook).</p></li><li><p>Maintain records, databases, and filing systems.</p></li><li><p>Coordinate office supplies, equipment, and vendor relationships.</p></li><li><p>Provide administrative support to different departments and assist with operational needs.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p><strong>Females Only with max age 30 years old.</strong></p></li><li><p><strong>Residence of areas near by Maadi. </strong></p></li></ul><ul><li><p><strong>Engineering Sector preferably, Export, Import, or trading background are welcome to apply.</strong></p></li><li><p>A solid <strong>2-4 years of relevant experience</strong> in an administrative role is essential.</p></li><li><p>Experience in <strong>Administration roles is a must,</strong> strong organizational skills.</p></li></ul><ul><li><p>Proficient in <strong>Microsoft Office (Word, Excel, PowerPoint, Outlook).</strong></p></li></ul><ul><li><p>Excellent communication, time management, and multitasking skills.</p></li><li><p>Strong problem-solving abilities with a proactive mindset.</p></li><li><p>Experience in record keeping, scheduling, and calendar management.</p></li><li><p>Skilled in maintaining vendor relationships and delivering excellent customer service.</p></li></ul><p></p>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>The heartbeat of the Nile. In the heart of Cairo on the banks of the River Nile, our hotel opens the door to discovering Egypt’s 5,000-year-old ancient mysteries. Just a short drive away, set out to explore the majestic pyramids, the 1,000-year-old market, the 12th-century citadel and the ancient Egyptian museum. Later, experience Cairo’s breathtaking sunset from the Nile on a traditional felucca, dine at our nine acclaimed restaurants, relive the pharaoh’s beauty secrets at the spa or simply take an art tour to see the collection of contemporary local artwork that fills our halls.</p> <h4>About Four Seasons Hotel Cairo at Nile Plaza, Egypt:</h4> <p>Four Seasons Hotel Cairo at Nile Plaza dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture is personified by its employees - people who share a single focus and encourage to offer phenomenal service.</p> <p>We seek the creative talents that are well-mannered, visionary, and passionate and having a deep understanding of the hospitality concept.</p> <h4>The role of Catering Sales Manager:</h4> <p>We are currently seeking the creative talent of a full-time Catering Sales Manager who is well-mannered, visionary, and passionate and has a deep understanding of the hospitality concept to join our team. This person will be responsible to secure and service catering business from social and corporate markets, through promotion and prospecting, while maintaining standards and revenue.</p> <h4>Our ideal Catering Sales Manager:</h4> <p>Talents must have at least three years of field experience and a bachelor's degree. Proficiency in English, strong selling and interpersonal skills, creativity, attention to detail, and the ability to handle multiple tasks in a fast-paced, client-driven environment are required.</p> <h4>Unlock a world of employee well-being & satisfaction with our comprehensive benefit offerings:</h4> <ul> <li>Competitive salary, wages, and a comprehensive benefits package</li> <li>Excellent training and development opportunities</li> <li>Complimentary dry cleaning for employee uniforms, employee meals and stays at Four Seasons properties (based on availability), with discounted meals</li> <li>Comprehensive private medical insurance, dental, disability, and life insurance</li> <li>Retirement benefits and pension</li> </ul> <p>In line with our plans for future growth, we have faith in our staff levels in keeping with our exceptional staff-to-guest ratios. We believe that attitude counts as much as skill. As a result, Four Seasons hires motivated people who we train to perform superbly, while we craft an environment where they can flourish. Ultimately, our culture breeds success and rewards it in many different ways. We look forward to receiving your application!</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or property related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.</p><p>CORE WORK ACTIVITIES Supporting Property Operations and Guest Relations Needs Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property. Communicates any variations to the established norms to the appropriate department in a timely manner. Sends copy of MOD report to all departments on a daily basis. Strives to improve service performance. Ensures compliance with all policies, standards and procedures. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</p><p>Supporting Profitability Goals Understands and complies with loss prevention policies and procedures. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.</p><p>Managing the Guest Experience Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved. Empowers employees to provide excellent customer service. Provides immediate assistance to guests as requested. Serves as a leader in displaying outstanding hospitality skills. Sets a positive example for guest relations. Responds to and handles guest problems and complaints. Ensures employees understand customer service expectations and parameters. Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction. Participates in the development and implementation of corrective action plans to improve guest satisfaction. Records guest issues in the guest response tracking system.</p><p>Assisting Human Resources Activities Participates as needed in the investigation of employee and guest accidents. Observes service behaviors of employees and providing feedback to individuals. Conducts regular inspection tours of the entire facility for appearance, safety, staffing, security, and maintenance. Celebrates successes and publicly recognizes the contributions of team members. Ensures employees are cross-trained to support successfully daily operations. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process. Understands and, if necessary, implements all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education and Experience High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.</p><p></p></section>

<p><h4>Job summary</h4> <p>The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.</p> <h4>Candidate profile</h4> <h4>Education and experience</h4> <ul> <li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR</li> <li>4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.</li> </ul> <h4>Core work activities</h4> <h4>Building successful relationships that generate sales opportunities</h4> <ul> <li>Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.</li> <li>Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.</li> <li>Develops relationships within community to strengthen and expand customer base for sales opportunities.</li> <li>Manages and develops relationships with key internal and external stakeholders.</li> <li>Provides accurate, complete and effective turnover to Event Management.</li> </ul> <h4>Managing sales activities</h4> <ul> <li>Participates in sales calls with members of sales team to acquire new business and/or close on business.</li> <li>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</li> </ul> <h4>Using knowledge of market trends and target customer information to maximize revenue</h4> <ul> <li>Identifies new business to achieve personal and location revenue goals.</li> <li>Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.</li> <li>Closes the best opportunities for the location based on market conditions and location needs.</li> <li>Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.</li> </ul> <h4>Providing exceptional customer service</h4> <ul> <li>Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.</li> <li>Services our customers in order to grow share of the account.</li> <li>Executes and supports the company’s customer service standards.</li> <li>Provides excellent customer service consistent with the daily service basics of the company.</li> <li>Sets a positive example for guest relations.</li> <li>Interacts with guests to obtain feedback on product quality and service levels.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.</p> <p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</p> <p>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality.</p> <p>As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p> <p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<p><h4>Job summary</h4> <p>The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.</p> <h4>Candidate profile</h4> <h4>Education and experience</h4> <ul> <li>2-year degree from an accredited university in business administration, marketing, hotel and restaurant management, or related major; 3 years experience in the sales and marketing or related professional area. or</li> <li>4-year bachelor's degree in business administration, marketing, hotel and restaurant management, or related major; 1 year experience in the sales and marketing or related professional area.</li> </ul> <h4>Core work activities</h4> <h4>Building successful relationships that generate sales opportunities</h4> <ul> <li>Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.</li> <li>Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, fam trips, trade shows, etc.</li> <li>Develops relationships within community to strengthen and expand customer base for sales opportunities.</li> <li>Manages and develops relationships with key internal and external stakeholders.</li> <li>Provides accurate, complete and effective turnover to event management.</li> </ul> <h4>Managing sales activities</h4> <ul> <li>Participates in sales calls with members of sales team to acquire new business and/or close on business.</li> <li>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</li> </ul> <h4>Using knowledge of market trends and target customer information to maximize revenue</h4> <ul> <li>Identifies new business to achieve personal and location revenue goals.</li> <li>Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.</li> <li>Closes the best opportunities for the location based on market conditions and location needs.</li> <li>Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.</li> </ul> <h4>Providing exceptional customer service</h4> <ul> <li>Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.</li> <li>Services our customers in order to grow share of the account.</li> <li>Executes and supports the company’s customer service standards.</li> <li>Provides excellent customer service consistent with the daily service basics of the company.</li> <li>Sets a positive example for guest relations.</li> <li>Interacts with guests to obtain feedback on product quality and service levels.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.</p> <p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</p> <p>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality.</p> <p>As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p> <p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<p><h4>Job summary</h4> <p>Maintains the transient rooms inventory for the hotel(s) and responsible for maximizing transient revenue. The revenue manager releases group rooms back into general inventory and ensures clean booking windows for customers. The position recommends pricing and positioning of cluster properties. In addition, the position oversees the inventory management system to verify appropriateness of agreed upon selling strategies.</p> <h4>Candidate profile</h4> <h4>Education and experience</h4> <ul> <li>2-year degree from an accredited university in business administration, finance and accounting, economics, hotel and restaurant management, or related major; 3 years experience in the revenue management, sales and marketing, or related professional area.</li> <li>Or</li> <li>4-year bachelor's degree from an accredited university in business administration, finance and accounting, economics, hotel and restaurant management, or related major; 1 year experience in the revenue management, sales and marketing, or related professional area.</li> </ul> <h4>Core work activities</h4> <h4>Analyzing and reporting revenue management data</h4> <ul> <li>Compiles information, analyzes and monitors actual sales against projected sales.</li> <li>Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.</li> <li>Analyzes information and evaluates results to choose the best solution and solve problems.</li> <li>Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.</li> <li>Generates and provides accurate and timely results in the form of reports, presentations, etc.</li> <li>Conducts sales strategy analysis and refines as appropriate to increase market share for all properties.</li> <li>Maintains accurate reservation system information.</li> <li>Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals.</li> <li>Generates updates on transient segment each period.</li> <li>Assists with account diagnostics process and validates conclusions.</li> </ul> <h4>Executing revenue management projects and strategy</h4> <ul> <li>Updates market knowledge and aligns strategies and approaches accordingly.</li> <li>Achieves and exceeds goals including performance goals, budget goals, team goals, etc.</li> <li>Attends meetings to plan, organize, prioritize, coordinate and manage activities and solutions.</li> <li>Establishes long-range objectives and specifying the strategies and actions to achieve them.</li> <li>Takes a predetermined strategy and drives the execution of that strategy.</li> <li>Demonstrates knowledge of job-relevant issues, products, systems, and processes.</li> <li>Understands and meets the needs of key stakeholders (owners, corporate, guests, etc.).</li> <li>Explores opportunities that drive profit, create value for clients, and encourage innovation; challenges existing processes, systems, products to make improvements.</li> <li>Provides revenue management functional expertise to cluster general managers, leadership teams and market sales leaders.</li> <li>Ensures hotel strategies conform to brand philosophies and initiatives.</li> <li>Ensures that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate.</li> <li>Prepares sales strategy meeting agenda, supporting documentation.</li> <li>Communicates proactively with properties regarding rate restrictions and strategy.</li> <li>Manages rooms inventory to maximize cluster rooms revenue.</li> <li>Assists hotels with pricing and provides input on business evaluation recommendations.</li> <li>Leads efforts to coordinate strategies between group sales offices.</li> <li>Supports cluster selling initiatives by working with all reservation centers.</li> <li>Uses reservations system and demand forecasting systems to determine, implement and control selling strategies.</li> <li>Checks distribution channels for hotel positioning, information accuracy and competitor positioning.</li> <li>Ensures property diagnostic processes (PDP) are used to maximize revenue and profits.</li> <li>Initiates, implements and evaluates revenue tests.</li> <li>Provides recommendations to improve effectiveness of revenue management processes.</li> <li>Communicates brand initiatives, demand and market analysis to hotels, clusters, franchise partners, owners.</li> <li>Understands and communicates the value of the brand name as it relates to franchise partnerships and revenue management opportunities.</li> <li>Promotes and protects brand equity.</li> </ul> <h4>Building successful relationships</h4> <ul> <li>Develops and manages internal key stakeholder relationships in a proactive manner.</li> <li>Acts as a liaison, when necessary, between property and regional/corporate systems support.</li> </ul> <h4>Additional responsibilities</h4> <ul> <li>Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.</li> <li>Attends staff, forecast, long range meetings as requested by properties.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.</p> <p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</p> <p>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p> <p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>