وظائف مدير الخدمات اللوجستية في مصر

<h3>Job Purpose</h3><p>To manage customer relationships and orders, ensuring accurate order processing, timely delivery, effective issue resolution, and a high level of customer satisfaction.</p><h3>Key Responsibilities</h3><ul><li><p>Act as the main point of contact for customers, responding to inquiries, requests, and concerns and maintaining strong customer relationships.</p></li><li><p>Receive approved customer orders/POs from Sales or Account Management and review all details for accuracy and completeness.</p></li><li><p>Verify customer, product, quantity, specifications, prices, delivery dates, and other requirements before releasing orders.</p></li><li><p>Prepare and issue Supply Orders / Production Orders to the Factory and ensure all customer requirements are clearly communicated to relevant departments.</p></li><li><p>Follow up on customer orders with Sales, Planning, Production, Quality, Warehouse, and Logistics to ensure timely delivery.</p></li><li><p>Identify and resolve missing information, discrepancies, delays, or other issues that may affect customer satisfaction.</p></li><li><p>Handle and follow up on customer complaints, ensuring proper investigation, corrective actions, documentation, and closure.</p></li><li><p>Coordinate customer returns, including quantities, root causes, status, and disposal/scrap processes.</p></li><li><p>Monitor customer stock levels at the warehouse and identify potential service or supply risks.</p></li><li><p>Conduct customer visits when required to understand customer needs and strengthen relationships.</p></li><li><p>Maintain accurate customer, order, complaint, return, and system records.</p></li><li><p>Prepare regular reports on customer service performance, orders, complaints, returns, stock status, and service levels.</p></li><li><p>Support and guide the Customer Service team to ensure effective performance and compliance with company procedures, quality standards, and customer requirements.</p></li></ul><p></p><p><strong>Requirements</strong></p><p></p><ul><li><p>Bachelor’s degree in Business Administration, Commerce, or a related field.</p></li></ul><ul><li><p>Strong communication, coordination, follow-up, and problem-solving skills.</p></li><li><p>Good knowledge of customer order processing.</p></li><li><p>Ability to manage multiple orders, customers, and priorities effectively.</p></li><li><p>Good command of English.</p></li><li><p>Good knowledge of Microsoft Office.</p></li></ul><p></p>

<strong>Job description<br>Compensation &amp; Benefits<br><br></strong><ul><li>Starting Salary: 15,000 EGP</li><li>Salary After Training Period: 17,000 EGP</li><li>Internet Allowance: 300 EGP monthly</li><li>Medical Insurance Allowance: 420 EGP monthly</li><li>Annual Salary Increase: 10% – 15% (based on performance)</li><li>Annual Paid Leave: 21 days per year (eligible after completing 1 full year of employment)</li><li>Travel Opportunity: Possibility to attend 1 hosted international event (Europe / Asia) per year</li><li>Monthly Bonus: Based on sales results &amp; overall performance<br><br></li></ul><strong>Company Description<br><br></strong>A leading travel and tour operator specializing in creating seamless and unforgettable travel experiences tailored to each client’s unique needs. We craft bespoke tour packages that connect travelers to the world’s most captivating destinations. Our team combines creativity, meticulous planning, and a passion for travel to deliver high-quality services. Whether it’s leisure, business, or group travel, we take pride in providing exceptional solutions. Let us take care of the details, so you can focus on enjoying the adventure.<br><br><strong>Role Description<br><br></strong>This is a full-time remote role for a Tour Operator. The Tour Operator will be responsible for organizing and coordinating guided tours, managing travel and tourism logistics, and ensuring customer satisfaction. This role involves handling reservations, executing sales strategies, and providing excellent customer service. The Tour Operator will also be involved in creating tour itineraries and resolving any issues that may arise during travel.<br><br><strong>Qualifications<br><br></strong><ul><li>Experience in Guided Tours and Travel &amp; Tourism</li><li>Excellent Customer Service skills</li><li>Ability to manage Reservations efficiently</li><li>Strong Sales skills</li><li>Outstanding communication and interpersonal skills</li><li>Ability to work independently and remotely</li><li>Creativity in crafting unique Tour Packages</li><li>Bachelor's degree in Tourism, Hospitality, or a related field is a plus</li><li>Having a good English level.</li><li>Having a personal Laptop.<br><br></li></ul>

<p>A leading company in the <strong>Container Transportation &amp; Logistics</strong> sector is looking for an experienced <strong>Operations Specialist – Driver Management &amp; Allocation</strong> to join its operations team.</p><p>The role is responsible for managing daily trip allocation and the operational management of drivers, ensuring efficient trip execution and effective utilization of available drivers and trucks.</p><p></p><h3><strong>Key Responsibilities</strong></h3><ul><li><p>Receive and review daily transportation trips from <strong>Customer Service</strong>.</p></li><li><p>Allocate and assign available drivers to daily trips based on operational requirements and driver availability.</p></li><li><p>Ensure drivers are properly assigned and ready for their scheduled trips.</p></li><li><p>Manage and follow up with drivers regarding their daily operational activities.</p></li><li><p>Handle day-to-day operational issues related to drivers and ensure timely resolution.</p></li><li><p>Coordinate with <strong>Customer Service, GPS Tracking, Maintenance, Clearance, and Fleet Operations</strong> teams to ensure smooth trip execution.</p></li><li><p>Reallocate drivers and resources when operational changes or unexpected situations occur.</p></li><li><p>Monitor driver commitment to operational instructions, schedules, and company procedures.</p></li><li><p>Follow up on driver availability and operational performance.</p></li><li><p>Prepare and maintain required operational reports and records.</p></li><li><p>Escalate major operational issues to the relevant management team</p></li></ul><p></p><p><strong>Requirements</strong></p><h3><strong>Requirements</strong></h3><ul><li><p><strong>5–7 years of relevant experience</strong> in Operations, Transportation, Fleet Operations, or a related field.</p></li><li><p>Previous experience in <strong>Container Transportation / Trucking Operations</strong> is highly preferred.</p></li><li><p><strong>Very strong experience in Driver Management</strong> and handling day-to-day driver operations.</p></li><li><p>Experience in <strong>trip allocation and driver assignment</strong>.</p></li><li><p>Good understanding of fleet and transportation operations.</p></li><li><p>Strong coordination and follow-up skills.</p></li><li><p>Ability to handle operational pressure and respond quickly to changing requirements.</p></li><li><p>Good problem-solving and decision-making skills.</p></li><li><p>Good command of <strong>Microsoft Office, especially Excel</strong>.</p></li><li><p>Experience with <strong>Fleet / Transport Management Systems</strong> is a plus.</p></li></ul><p></p><p>???? <strong>Location:</strong> Alexandria, Egypt,</p><p></p>

<ul><li><strong>Job Overview:</strong></li></ul><p><br></p><p>&nbsp;</p><ul><li>As a Tour Operator, you will be responsible for coordinating and organizing tours for customers, ensuring they have an enjoyable and memorable travel experience. You will handle various aspects of tour operations, from designing itineraries and managing bookings to overseeing logistics and providing exceptional customer service. Your role is essential in ensuring the smooth execution of travel packages and client satisfaction.</li></ul><p><br></p><p>&nbsp;</p><ul><li><strong>Key Responsibilities:</strong></li></ul><p><br></p><p>&nbsp;</p><p>• <strong>Tour Planning and Itinerary Development</strong></p><ul><li>Design and develop customized tour packages for various destinations, including excursions, accommodations, transport, and activities.</li><li>Ensure tours meet client needs and interests while staying within budget and operational constraints.</li></ul><p>• <strong>Booking and Coordination</strong></p><ul><li>Handle bookings for tours, transportation, accommodations, and activities in a timely and accurate manner.</li><li>Confirm reservations, manage cancellations, and handle payment processes.</li><li>Coordinate with hotels, transport services, tour guides, and other service providers to ensure smooth operations.</li></ul><p>• <strong>Budget Management and Reporting</strong></p><ul><li>Help manage the budget for each tour, ensuring profitability while maintaining high service standards.</li><li>Monitor tour costs, expenses, and overall financial performance.</li><li>Provide feedback and reports to management on tour performance and customer satisfaction.</li><li><strong>Skills and Qualifications:</strong></li><li><strong>Educational Requirements</strong>:</li><li>Bachelor’s degree</li></ul><p>• <strong>Experience</strong>:</p><ul><li>Proven experience in tour operations or the travel and hospitality industry (1-3 years).</li><li>Strong knowledge of popular travel destinations, cultural norms, and tourism services.</li></ul><p>•<strong> Key Skills:</strong></p><ul><li>Excellent communication and interpersonal skills.</li><li>Strong organizational and time-management abilities.</li><li>Customer-focused with the ability to handle customer issues and requests effectively.</li><li>Knowledge of budgeting and financial management for tours.</li></ul><p>•<strong> Languages</strong>:</p><ul><li><strong>Fluency in Language French</strong></li><li><strong>Working Conditions</strong>:</li><li>Full-time position</li><li><strong>Salary and Benefits:</strong></li><li>Competitive salary based on experience. Plus comm.</li></ul><p>&nbsp;</p>

<p><strong>Company Description</strong> </p><p><br></p><p>Libano Suisse Takaful Egypt is a pioneer in the insurance service industry in, The Middle East and the Gulf region, it is also one of the top insurance companies in Lebanon and Egypt. We provide private and corporate customers with a comprehensive range of products and services that cover General, Life, and Health Insurance</p><p><br></p><p><strong>Role Description</strong> </p><ul><li>Provide day-to-day administrative support to the Corporate Sales Supervisor.</li><li>Prepare quotations, proposals, and sales documentation as instructed.</li><li>Process customer orders and ensure accurate order entry into the system.</li><li>Coordinate with operations, logistics, finance, and customer service teams to ensure timely order fulfillment.</li><li>Prepare daily, weekly, and monthly sales reports and performance summaries.</li><li>Schedule meetings, maintain calendars, and organize customer correspondence for the Corporate Sales Supervisor.</li><li>Assist in preparing sales presentations, tenders, and contract documentation.</li><li>Ensure all sales documents are complete, accurate, and filed according to company procedures.</li><li>Handle customer inquiries and direct complex issues to the Corporate Sales Supervisor.</li><li>Perform other administrative and sales support duties assigned by the Corporate Sales Supervisor.</li><li>Send, and respond to business emails on behalf of the Corporate Sales Supervisor, ensuring professional, accurate, and timely communication with customers&nbsp;</li></ul><p><br></p><p><strong>Qualifications</strong></p><ul><li>Bachelor's degree in Business Administration, Marketing, or a related field.</li><li>1–3 years of experience in sales support, sales administration, or customer service.</li><li>Experience supporting a corporate or B2B sales team is preferred.</li><li>Excellent written and verbal communication skills in English, with the ability to draft and manage professional business correspondence and email communications.</li><li>Strong organizational and administrative skills.</li><li>Excellent communication and interpersonal skills.</li><li>Proficiency in Microsoft Office (Excel, Word, PowerPoint).</li></ul>

<ul><li><strong>Job Overview:</strong></li></ul><p><br></p><p>&nbsp;</p><ul><li>As a Tour Operator, you will be responsible for coordinating and organizing tours for customers, ensuring they have an enjoyable and memorable travel experience. You will handle various aspects of tour operations, from designing itineraries and managing bookings to overseeing logistics and providing exceptional customer service. Your role is essential in ensuring the smooth execution of travel packages and client satisfaction.</li></ul><p><br></p><p>&nbsp;</p><ul><li><strong>Key Responsibilities:</strong></li></ul><p><br></p><p>&nbsp;</p><p>• <strong>Tour Planning and Itinerary Development</strong></p><ul><li>Design and develop customized tour packages for various destinations, including excursions, accommodations, transport, and activities.</li><li>Ensure tours meet client needs and interests while staying within budget and operational constraints.</li></ul><p>• <strong>Booking and Coordination</strong></p><ul><li>Handle bookings for tours, transportation, accommodations, and activities in a timely and accurate manner.</li><li>Confirm reservations, manage cancellations, and handle payment processes.</li><li>Coordinate with hotels, transport services, tour guides, and other service providers to ensure smooth operations.</li></ul><p>• <strong>Budget Management and Reporting</strong></p><ul><li>Help manage the budget for each tour, ensuring profitability while maintaining high service standards.</li><li>Monitor tour costs, expenses, and overall financial performance.</li><li>Provide feedback and reports to management on tour performance and customer satisfaction.</li><li><strong>Skills and Qualifications:</strong></li><li><strong>Educational Requirements</strong>:</li><li>Bachelor’s degree</li></ul><p>• <strong>Experience</strong>:</p><ul><li>Proven experience in tour operations or the travel and hospitality industry (1-3 years).</li><li>Strong knowledge of popular travel destinations, cultural norms, and tourism services.</li></ul><p>•<strong> Key Skills:</strong></p><ul><li>Excellent communication and interpersonal skills.</li><li>Strong organizational and time-management abilities.</li><li>Customer-focused with the ability to handle customer issues and requests effectively.</li><li>Knowledge of budgeting and financial management for tours.</li></ul><p>•<strong> Languages</strong>:</p><ul><li><strong>Fluency in Language French</strong></li><li><strong>Working Conditions</strong>:</li><li>Full-time position</li><li><strong>Salary and Benefits:</strong></li><li>Competitive salary based on experience. Plus comm.</li></ul><p>&nbsp;</p>

<ul><li><strong>Job Overview:</strong></li></ul><p><br></p><p>&nbsp;</p><ul><li>As a Tour Operator, you will be responsible for coordinating and organizing tours for customers, ensuring they have an enjoyable and memorable travel experience. You will handle various aspects of tour operations, from designing itineraries and managing bookings to overseeing logistics and providing exceptional customer service. Your role is essential in ensuring the smooth execution of travel packages and client satisfaction.</li></ul><p><br></p><p>&nbsp;</p><ul><li><strong>Key Responsibilities:</strong></li></ul><p><br></p><p>&nbsp;</p><p>• <strong>Tour Planning and Itinerary Development</strong></p><ul><li>Design and develop customized tour packages for various destinations, including excursions, accommodations, transport, and activities.</li><li>Ensure tours meet client needs and interests while staying within budget and operational constraints.</li></ul><p>• <strong>Booking and Coordination</strong></p><ul><li>Handle bookings for tours, transportation, accommodations, and activities in a timely and accurate manner.</li><li>Confirm reservations, manage cancellations, and handle payment processes.</li><li>Coordinate with hotels, transport services, tour guides, and other service providers to ensure smooth operations.</li></ul><p>• <strong>Budget Management and Reporting</strong></p><ul><li>Help manage the budget for each tour, ensuring profitability while maintaining high service standards.</li><li>Monitor tour costs, expenses, and overall financial performance.</li><li>Provide feedback and reports to management on tour performance and customer satisfaction.</li><li><strong>Skills and Qualifications:</strong></li><li><strong>Educational Requirements</strong>:</li><li>Bachelor’s degree</li></ul><p>• <strong>Experience</strong>:</p><ul><li>Proven experience in tour operations or the travel and hospitality industry (1-3 years).</li><li>Strong knowledge of popular travel destinations, cultural norms, and tourism services.</li></ul><p>•<strong> Key Skills:</strong></p><ul><li>Excellent communication and interpersonal skills.</li><li>Strong organizational and time-management abilities.</li><li>Customer-focused with the ability to handle customer issues and requests effectively.</li><li>Knowledge of budgeting and financial management for tours.</li></ul><p>•<strong> Languages</strong>:</p><ul><li><strong>Fluency in Language French</strong></li><li><strong>Working Conditions</strong>:</li><li>Full-time position</li><li><strong>Salary and Benefits:</strong></li><li>Competitive salary based on experience. Plus comm.</li></ul><p>&nbsp;</p>

<ul><li><p>Monitor and manage the company's email inbox, promptly responding to incoming requests, inquiries, and complaints.</p></li><li><p>Provide accurate information about the company's transportation services, rates, schedules, and policies.</p></li><li><p>Coordinate with various departments to fulfill customer requests, such as scheduling pickups, deliveries, and arranging special services.</p></li><li><p>Ensure all email communications are professionally written, clear, and concise, maintaining a high level of grammatical accuracy.</p></li><li><p>Address and resolve customer issues and concerns efficiently, escalating complex problems as necessary.</p></li><li><p>Maintain a comprehensive knowledge of the company's services, policies, and procedures to provide accurate and up-to-date information to clients.</p></li><li><p>Prioritize and manage multiple email threads simultaneously, ensuring timely responses and resolution of issues.</p></li><li><p>Collaborate with other team members to identify and implement process improvements to enhance overall customer satisfaction.</p></li><li><p>Maintain accurate records of customer interactions, inquiries, and resolutions in the company's database.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Excellent written and verbal communication skills in English, with the ability to effectively articulate information and respond to customer inquiries.</p></li><li><p>Exceptional attention to detail, ensuring accurate and error-free email correspondence.</p></li><li><p>Ability to work under pressure, handle high email volumes, and manage time effectively to meet deadlines.</p></li><li><p>Proficiency in using email management tools and customer relationship management (CRM) software.</p></li><li><p>Strong problem-solving skills, with the ability to think quickly and provide effective solutions.</p></li><li><p>Excellent interpersonal skills, with the ability to build rapport and maintain professional relationships with customers and colleagues.</p></li><li><p>Prior experience in a customer service or email handling role is preferred.</p></li><li><p>Familiarity with transportation logistics and industry-specific terminology is a plus.</p></li><li><p>Flexibility to work in shifts, including evenings, weekends, and holidays, as required.</p></li></ul><p></p>

<p>Manage key accounts within Home Appliances category. Responsible for developing and maintaining strong relationships with key clients, driving sales, and implementing strategies to enhance the category's performance on our platform. Build and maintain strong, long-lasting customer relationships with key clients. Develop and implement strategies to drive sales and maximize revenue within the category. Collaborate with the sales and marketing teams to create and execute promotional campaigns and initiatives tailored to the category. Analyze sales data and market trends to identify opportunities for growth and improvement. Monitor and report on key account metrics, including sales performance, inventory levels, and customer satisfaction. Negotiate and finalize agreements with key accounts, ensuring mutual benefit and sustainable partnerships. Provide exceptional customer service and support to key clients, addressing any issues or concerns in a timely and effective manner. Stay updated on industry trends, competitor activities, and consumer preferences within the category. Work closely with cross-functional teams, including merchandising, operations, and logistics, to ensure seamless account management and fulfillment.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in business, marketing, or a related field. Proven 2 to 4 years of work experience in commercial, account management preferably within the e-commerce or retail industry. Strong understanding of the category, including product knowledge and market dynamics. Excellent communication, negotiation, and interpersonal skills. Ability to think strategically and develop actionable plans to drive category growth. Proficiency in using CRM software, Excel, and other sales management tools. Strong analytical and problem-solving abilities. Self-motivated, proactive, and results-oriented approach. Ability to thrive in a fast-paced, entrepreneurial environment and manage multiple priorities effectively. #LI-Onsite</p>

<p>What you will enjoy doing • Manage end-to-end travel coordination across the MENA region (Egypt, Saudi Arabia, UAE, and Morocco). • Handle business trips abroad, including Travel booking, Visa applications, Required documentation. Accommodation. • Support in annual negotiations with hotels for corporate contracts. • Manage hotel reservations for visitors. • Provide logistical support to visitors and expats, including Invitation letters, travel arrangements, local transportation. • Plan and prepare for executive and regional meetings, including Meeting agendas, venues and dinner arrangements. • Organize and manage welfare programs such as: Ramadan Iftar and Sohour, Ramadan bags, Eid celebrations • Handle PR creation and distribution of stationery and office supplies. • Oversee the budget and daily operations of housekeeping equipment and Office kitchenette. • Generate and analyze reports related to: Travel expenses, Hotel expenses, Cost savings, • Maintain strong relationships with service providers and vendors (e.g., hotels, travel agencies). • Ensure smooth execution of traveling and accommodation in MENA region</p><p><strong>Desired Candidate Profile</strong></p><p>What makes you great • Bachelor's degree from a reputable university. • Minimum of 3 5 years of progressive experience in administration, travel coordination, or office management within a multinational or regional organization. • Prior experience supporting corporate travel and logistics across different countries, preferably within the MENA region. • Excellent written and verbal communication skills in English. • Strong knowledge of MS Office applications, including Word, Excel, and PowerPoint. • High level of attention to detail and accuracy, with strong planning and organizational skills. • Familiarity with vendor management, meeting and event coordination, and office support operations. • Experience handling visa processes, accommodation bookings, and expatriate or visitor support is an advantage. • Previous experience in customer service, executive assistance, or travel coordination is considered a plus.</p>

The RoleWe are looking for a well-presented, organized, and fluent-in-English Office Administrator / Receptionist to run our Cairo office front desk and provide day-to-day administrative support to management. This is a foundational hire for a newly launching office, with real opportunity to grow as the company grows.Key Responsibilities• Welcome visitors, clients, and vendors professionally at the reception desk.• Answer, screen, and direct incoming phone calls.• Manage day-to-day email correspondence professionally and promptly.• Draft, format, and organize business documents, letters, and reports (Word, Excel).• Prepare presentations and materials for management and client meetings (PowerPoint).• Maintain the company's physical and digital filing system in an organized, easily retrievable manner.• Schedule appointments, meetings, and manage management's calendar.• Coordinate incoming/outgoing courier, mail, and document shipments for the office.• Order and track office supplies and stationery.• Provide administrative support to Sales, Operations, Finance and HR-related paperwork (e.g. attendance sheets, onboarding document assembly) as directed.• Maintain strict confidentiality of all company, customer, and employee information.Requirements• Very good command of English, spoken and written — essential.• Excellent computer skills: MS Word, Excel, PowerPoint, Outlook/email, printing &amp; scanning.• 1–3 years of experience in an administrative, front-desk, or office-support role preferred.• Professional appearance and demeanor, with strong communication skills.• Highly organized, detail-oriented, and able to multitask.• Able to commute daily to Nasr City, Cairo.• Trustworthy and discreet, given exposure to confidential company information.Nice to Have• Prior experience in freight forwarding, logistics, or shipping.• Basic bookkeeping or HR administrative exposure.• Additional language skills.<p><strong>تفاصيل إضافية</strong></p><ul><li>عدد الشواغر: 1</li><li>نظام الورديات: صباحية فقط</li><li>المزايا: تأمين صحي، تأمين اجتماعي، بدل انتقال، ساعات إضافية</li></ul>

The RoleWe are looking for a well-presented, organized, and fluent-in-English Office Administrator / Receptionist to run our Cairo office front desk and provide day-to-day administrative support to management. This is a foundational hire for a newly launching office, with real opportunity to grow as the company grows.Key Responsibilities• Welcome visitors, clients, and vendors professionally at the reception desk.• Answer, screen, and direct incoming phone calls.• Manage day-to-day email correspondence professionally and promptly.• Draft, format, and organize business documents, letters, and reports (Word, Excel).• Prepare presentations and materials for management and client meetings (PowerPoint).• Maintain the company's physical and digital filing system in an organized, easily retrievable manner.• Schedule appointments, meetings, and manage management's calendar.• Coordinate incoming/outgoing courier, mail, and document shipments for the office.• Order and track office supplies and stationery.• Provide administrative support to Sales, Operations, Finance and HR-related paperwork (e.g. attendance sheets, onboarding document assembly) as directed.• Maintain strict confidentiality of all company, customer, and employee information.Requirements• Very good command of English, spoken and written — essential.• Excellent computer skills: MS Word, Excel, PowerPoint, Outlook/email, printing &amp; scanning.• 1–3 years of experience in an administrative, front-desk, or office-support role preferred.• Professional appearance and demeanor, with strong communication skills.• Highly organized, detail-oriented, and able to multitask.• Able to commute daily to Nasr City, Cairo.• Trustworthy and discreet, given exposure to confidential company information.Nice to Have• Prior experience in freight forwarding, logistics, or shipping.• Basic bookkeeping or HR administrative exposure.• Additional language skills.<p><strong>تفاصيل إضافية</strong></p><ul><li>عدد الشواغر: 1</li><li>نظام الورديات: صباحية فقط</li><li>المزايا: تأمين صحي، تأمين اجتماعي، بدل انتقال، ساعات إضافية</li></ul>

<p>Responsible for managing daily hub operations, coordinating shipments, tracking KPIs, and ensuring smooth workflow and service quality in line with Bosta s standards.</p><p><br></p><p>Job Responsibilities:</p><ul><li>Receive inbound dispatches from the central sorting facility and categorize orders by geographic zone or delivery route.</li><li>Develop and communicate efficient daily distribution plans to allocate orders to assigned Drivers.</li><li>Serve as the primary point of contact for Drivers, providing real-time support to resolve operational issues and ensure route completion.</li><li>Manage the end-of-day process, including the receipt and reconciliation of all orders and documentation from Drivers upon route completion.</li><li>Monitor and audit Driver s wallets, ensuring timely settlements and escalating any discrepancies or shortages to the fleet team.</li><li>Train, mentor, and onboard temporary staff and junior coordinators on standard operating procedures and best practices.</li><li>Proactively analyze workflows to identify, recommend, and implement opportunities for process optimization and efficiency gains.</li><li>Manage inventory control by coordinating the return transfer of canceled orders to the sorting facility after exceeding the designated 24-hour holding period at the hub.</li><li>Ensure precise operational handovers by preparing and sending formal communication to the sorting facility team, detailing transferred shipment counts, seal numbers, tracking data, and status.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Minimum of 1 years of experience in logistics or shipping coordination, with a focus on bulky or oversized shipments.</p><p>Proven ability to lead and motivate a team, fostering collaboration and a positive work environment.</p><p>Excellent verbal and written communication skills to effectively interact with team members, and Drivers.</p><p>The ability to resolve issues promptly and effectively.</p><p>Familiarity with shipping management software and tracking systems.</p><p>Ability to adapt to changing circumstances and priorities in a fast-paced work environment.</p>

<p>Responsible for managing daily hub operations, coordinating shipments, tracking KPIs, and ensuring smooth workflow and service quality in line with Bosta s standards. Job Code : New 2026OPER-597</p><p>Job Responsibilities</p><ol><li>Receive the new pickups closed in bosta flyers.</li><li>Ensure that the tracking number was written correctly on the flyer with the marker by the couriers.</li><li>Receive the shipments(new pickups) on the system and add the tracking numbers on the Receiving Pickups sheet.</li><li>Arrange day-to-day dispatch of the shipments and sort shipments based on delivery addresses.</li><li>Add the cash collection and Refund shipments to the courier s routes. Send the routes directly to the stars App.</li><li>Receive the undelivered shipments on the system and the productivity sheet as well.</li><li>Get the receiver s signature and IDs# on delivered shipments with Zero Cod.</li><li>Get hard copies of returned shipments signed by the business.</li><li>Monitor the Stars Wallets and ensure that they are depositing the same collected CODs amount on a daily basis.</li><li>Make a verification call on the undelivered shipments or Canceled shipments on a daily basis.</li><li>Cancel the refused shipments on the system.</li><li>Transfer the canceled orders after exceeding holding period at the hub 24 hours to sorting facility team through Transfer to Hub</li><li>Send handover mails to the sorting facility team including the total number of transferred shipments, seal number and the tracking numbers subject with the status of the shipments.</li><li>Performs related duties as required.</li></ol><p><strong>Desired Candidate Profile</strong></p><p>6 months to 1 year of experience in logistics field, in e-commerce or shipping industry. - Only graduates are eligible for this role.</p>

<p>To manage and follow up on all hub-related communications, ensuring issues are resolved efficiently between Customer Service, Account Managers, and Operations teams. The role focuses on problem-solving, SLA compliance, and maintaining smooth coordination across departments.</p><p>Receive the new pickups closed in bosta flyers. Ensure that the tracking number was written correctly on the flyer with the marker by the couriers. Receive the shipments(new pickups) on the system and add the tracking numbers on the Receiving Pickups sheet. Arrange day-to-day dispatch of the shipments and sort shipments based on delivery addresses. Add the cash collection and Refund shipments to the courier s routes. Send the routes directly to the stars App. Receive the undelivered shipments on the system and the productivity sheet as well. Get the receiver s signature and IDs# on delivered shipments with Zero Cod. Get hard copies of returned shipments signed by the business. Monitor the Stars Wallets and ensure that they are depositing the same collected CODs amount on a daily basis. Make a verification call on the undelivered shipments or Canceled shipments on a daily basis. Cancel the refused shipments on the system. Transfer the canceled orders after exceeding holding period at the hub 24 hours to sorting facility team through Transfer to Hub Send handover mails to the sorting facility team including the total number of transferred shipments, seal number and the tracking numbers subject with the status of the shipments. Performs related duties as required.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>6 months to 1 year of experience in logistics field, in e-commerce or shipping industry.</li><li>Only graduates are eligible for this role.</li></ul>