وظائف مدير الخدمات اللوجستية - القاهرة مصر

<p><h4>About Al-Futtaim Group</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enable the organization to continue to grow and expand, responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration, and integrity, Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Overview of the role</h4> <p>Responsible for developing and implementing customer-centric strategies that enhance satisfaction, engagement, loyalty, and retention across the entire customer lifecycle. The role drives service excellence and community engagement initiatives across CFC’s real estate portfolio, ensuring the consistent delivery of seamless, high-quality experiences across all customer touchpoints. By leveraging customer insights, feedback, and performance data, the role identifies opportunities for continuous improvement, strengthens customer relationships, and fosters a culture of customer centricity that supports CFC’s brand promise, enhances asset value, and drives long-term business success.</p> <h4>What you will do</h4> <strong>Customer lifecycle & journey management</strong><br> <li>Develop and implement customer lifecycle strategies to enhance satisfaction, loyalty, retention, and advocacy across all asset classes.</li> <li>Map, monitor, and continuously improve customer journeys to ensure a seamless experience across all touchpoints.</li> <li>Identify opportunities to strengthen customer engagement and long-term relationship management.</li> <strong>Service operations & excellence</strong><br> <li>Oversee all customer-facing channels, including the call center, digital platforms, and service touchpoints.</li> <li>Ensure compliance with service standards, SLAs, and quality assurance requirements.</li> <li>Drive service excellence initiatives to improve responsiveness, efficiency, and overall customer satisfaction.</li> <strong>Feedback & continuous improvement</strong><br> <li>Design and manage customer feedback mechanisms, including surveys, reviews, focus groups, and direct customer interactions.</li> <li>Analyze customer insights and trends to identify improvement opportunities and address recurring issues.</li> <li>Collaborate with internal stakeholders to implement customer-driven enhancements across the business.</li> <strong>Community engagement & brand affinity</strong><br> <li>Develop and execute community engagement programs, events, and initiatives that strengthen customer relationships and foster a sense of belonging.</li> <li>Support the delivery of internal communications and customer engagement campaigns across communities.</li> <li>Drive initiatives that enhance brand perception, customer loyalty, and community participation.</li> <strong>Team leadership & development</strong><br> <li>Lead, coach, and develop the Customer Experience team to ensure high levels of performance and engagement.</li> <li>Establish clear objectives, monitor performance, and provide ongoing feedback and development opportunities.</li> <li>Foster a customer-centric culture and ensure alignment with organizational values and business objectives.</li> <h4>Required skills to be successful</h4> <p>10+ years of experience in customer experience, customer service, community management, or related fields, with at least 3 years in a leadership role.</p> <p>Proven experience in customer journey design and management, service excellence, call center operations, and customer engagement initiatives.</p> <p>Strong analytical and problem-solving skills, with the ability to leverage customer insights and data to drive continuous improvement.</p> <p>Excellent communication, presentation, and stakeholder management skills, with the ability to influence cross-functional teams and senior leadership.</p> <p>Proven ability to lead customer experience transformation initiatives, manage change, and embed a customer-centric culture across the organization.</p> <p>Strong project management and organizational skills, with the ability to manage multiple priorities and deliver results in a fast-paced environment.</p> <p>Experience within the real estate, mixed-use development, hospitality, or community management sectors is highly preferred.</p> <p>Proficiency in customer experience platforms, CRM systems, Microsoft Office applications, and customer analytics tools.</p> <h4>What equips you for the role</h4> <p>Bachelor’s degree in business administration, marketing, communications, or a related field.</p> <p>Professional certifications in customer experience (CX), customer service, CRM, or related disciplines are considered an advantage.</p> <p>Strong understanding of customer lifecycle management, service operations, customer feedback frameworks, and experience measurement methodologies.</p> <p>Demonstrated ability to drive customer satisfaction, loyalty, retention, and brand advocacy initiatives.</p> <p>Excellent command of English, both written and spoken.</p> <p>Strong customer centricity, strategic thinking, influencing, change management, and stakeholder engagement capabilities.</p> <h4>About Al-Futtaim Group Real Estate</h4> <p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational, and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement, and construction of mega-projects to the leasing, operation, and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p> <p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services, and enable partnerships to create true value to our customers throughout their entire experience with us.</p> <p>AFGRE is responsible for master planning of all projects in its portfolio, including two large-scale mixed-use destinations: Dubai Festival City and Cairo Festival City.</p></p><p></p>

<p><p><strong>Company description</strong><br> Why work for Accor?<br> We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accoru2019s limitless possibilities.<br> By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor.<br> Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p> <p><strong>Job description</strong><br> Oversee kids and teenager club operations across multiple hotels, resorts, and hospitality destinations within the region.<br> Establish and maintain operational standards, policies, procedures, and brand guidelines.<br> Conduct regular site visits, operational reviews, and quality assurance audits.<br> Design and implement innovative recreational, educational, cultural, sports, wellness, and entertainment programs for children and teenagers.<br> Develop age-specific activities that encourage creativity, learning, social interaction, and physical engagement.<br> Ensure strict adherence to child safeguarding policies and procedures.<br> Maintain compliance with local regulations, licensing requirements, and hospitality industry standards related to child care and recreation.<br> Recruit, train, coach, and mentor kids club managers, supervisors, and activity coordinators.<br> Develop regional training programs focused on child engagement, guest service, safety, and leadership skills.<br> Conduct performance evaluations and talent development initiatives.<br> Assist in preparing and managing regional budgets for kids and teenager club operations.<br> Monitor operational expenses and resource utilization.<br> Build strong relationships with hotel leadership teams, recreation departments, and guest experience managers.<br> Address escalated guest concerns and ensure timely resolution.<br> Monitor guest satisfaction scores and implement continuous improvement initiatives.<br> Benchmark programs against hospitality industry best practices.</p> <p><strong>Qualifications</strong></p> <ul> <li>Minimum 5 years of experience in children's recreation, youth programming, hospitality recreation, education, or family entertainment.</li> <li>Minimum 3 years of management experience.</li> <li>Experience overseeing multiple locations or regional operations is preferred.</li> <li>Experience in hotels, resorts, cruise lines, theme parks, family entertainment centers, or similar environments is highly desirable.</li> <li>Child and adolescent development principles.</li> <li>Program design and activity planning.</li> <li>Child safeguarding and risk management.</li> <li>Hospitality guest service standards.</li> <li>Leadership and team development.</li> <li>Budgeting and operational management.</li> <li>Conflict resolution and problem-solving.</li> <li>Strong communication and presentation skills.</li> <li>Cultural awareness and adaptability.</li> <li>Microsoft Office and operational reporting systems.</li> </ul></p><p></p>

Most finance executives inherit a system. You will redesign one, then decide where the capital goes.<br><br>Trilogy is looking for the executive who can turn a portfolio of businesses into a capital allocation system: continuously ranking where the next dollar should go, backing those decisions with rigorous models, and moving capital toward its highest-return uses. You will own the calls that matter: fund or kill a business line; invest or hold; acquire or walk away; refinance or pay down debt. Every recommendation must connect strategy to cash, liquidity, covenants, risk, and enterprise value.<br><br>Just as important, you will architect an AI-native finance function built to scale without decision bottlenecks. This does not mean sprinkling AI tools onto a traditional finance organization. You will redesign reporting, planning, controls, portfolio monitoring, and decision support around what AI and automation can now do. You won't need to personally build every workflow, but you must use AI deeply enough to know its edges: where it accelerates analysis, where it fails, and where expert judgment must take over. The result should be a smaller, more senior, higher-leverage finance organization rather than a growing pyramid of people and processes.<br><br>You will operate directly with Trilogy's CEO, board, lenders, and capital partners, with personal accountability for the financial truth behind major decisions. As Deputy CFO, this is a $1.6M/year W-2 salaried role for someone who has already earned credibility at serious financial scale and now wants the mandate to compound enterprise value across an entire portfolio. If you want your impact measured by the quality of your capital decisions and the financial system you leave behind, apply.<br><br>What You Will Be Doing<br><br>Allocating capital across the portfolio: Run capital and portfolio reviews, rank competing uses of capital on risk-adjusted return, and make clear fund, hold, restructure, exit, debt-paydown, or acquisition recommendations. Architecting an AI-native finance system: Redesign planning, reporting, consolidation, controls, portfolio monitoring, and financial workflows around AI, automation, and scalable systems rather than additional headcount. Driving investments and transactions: Build and defend the financial case for strategic investments, M&A, financing, and refinancing, including integrated models, downside scenarios, capital structure, covenant implications, and execution plans. Owning board and capital-partner communication: Give the CEO, board, lenders, and capital partners fast, quantified, defensible truth, with recommendations that make the decision and trade-offs explicit. Building a high-leverage finance leadership team: Set the bar for a small group of exceptional finance leaders while creating systems that allow new ventures and greater complexity to be absorbed without linear organizational growth.<br><br>What You Won’t Be Doing<br><br>Running finance as a reporting factory. Closing the books and producing audit workpapers are the Controller's responsibilities. Your job is to turn financial information into better capital decisions. Building a large finance organization to handle complexity. Scale should come from better systems, AI leverage, automation, and exceptional people, not layers of management. Adding AI as a superficial productivity tool. You will architect workflows around its real capabilities and limitations, which requires substantial firsthand use. Producing strategy decks without financial consequences. Major recommendations must carry the integrated model, downside case, capital implications, and execution guardrails behind them. Managing the board through narrative. The numbers, assumptions, risks, and recommended action should be clear enough to withstand scrutiny.<br><br>Deputy Chief Financial Officer Key Responsibilities<br><br>Build a durable, AI-native finance function that compounds enterprise value across Trilogy's portfolio by allocating capital to its highest-return uses and creating financial systems and controls that scale without decision bottlenecks.<br><br>Basic Requirements<br><br>Experience as the most senior finance decision-maker, or their direct deputy, for a business or portfolio with $100M+ in annual revenue across multiple legal entities. Personal ownership of major capital-allocation decisions, including the ability to explain what was funded, reduced, or rejected; the dollars involved; the trade-offs; and your recommendation. Decision ownership on at least one $25M+ closed M&A, financing, or refinancing transaction, with direct responsibility for negotiation, financing selection, board recommendation, or post-close integration. Direct experience presenting to and taking live questions from a board of directors. Ownership of an external audit relationship under US GAAP or IFRS, directly or through a Controller reporting to you. Hands-on experience with a true enterprise ERP such as SAP, Net Suite, Oracle, Workday, or equivalent. Recent experience re-architecting a finance workflow around AI, with enough regular personal AI use to understand where the technology is reliable, where it is not, and how those boundaries should shape finance-system design. Ability to operate integrated 3-statement models and defend assumptions, downside scenarios, covenant math, capital structure, and recommendations under live questioning. Strong written and verbal English, with experience communicating directly with CEOs, boards, lenders, or capital partners. Located within the UTC−8 to UTC+3 time-zone range.<br><br>Nice-to-have Requirements<br><br>CPA, ACA, ACCA, CIMA, CFA, MBA, or comparable finance credential. Earlier career experience in private equity, investment banking, M&A, corporate finance, or another environment requiring rigorous modeling and high-stakes capital decisions. Experience rebuilding a finance function rather than simply inheriting and operating one. Experience across a portfolio, multi-entity, or PE-backed operating environment.<br><br>About Trilogy<br><br>Hundreds of software businesses run on the Trilogy Business Platform. For three decades, Trilogy has been known for 3 things: Relentlessly seeking top talent, innovating new technology, and incubating new businesses.<br><br>Our technological innovation is spearheaded by a passion for simple customer-facing designs. Our incubation of new businesses ranges from entirely new moon-shot ideas to rearchitecting existing projects for today's modern cloud-based stack.<br><br>Trilogy is a place where you can be surrounded with great people, be proud of doing great work, and grow your career in leaps and bounds.<br><br>There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you!<br><br>Working with us<br><br>This is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The compensation level for this role is $800 USD/hour, which equates to $1,600,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult www.crossover.com/help-and-faqs for more details on this topic.<br><br>Crossover Job Code: LJ-5852-EG-Cairo-Deputy Chief Fin

Responsibilities:• Prepare and administer all contract documents until the contracts’ closeout fordesign, construction supervision, construction, and other project’s relatedcontracts.• Review the provided guarantees and insurances documents and its relevantamendments.• Prepare and maintain contracts correspondences.• Provide Contracts administration tasks including Variations, Claims, and Risk Management administration.• Periodic preparation and processing of contracts status reports.<br>Qualifications:• B Sc Degree in Engineering.• Must have contracts’ work experience and have a minimum of 10 years’ experienceoverall working on sizable construction projects.• Proficient in English.• Ability to work with minimal supervision.• Keen attention to detail.• Able to work well under pressure.• Possesses a flexible approach to work.

Responsibilities:• Prepare and administer all contract documents until the contracts’ closeout fordesign, construction supervision, construction, and other project’s relatedcontracts.• Review the provided guarantees and insurances documents and its relevantamendments.• Prepare and maintain contracts correspondences.• Provide Contracts administration tasks including Variations, Claims, and Risk Management administration.• Periodic preparation and processing of contracts status reports.<br>Qualifications:• B Sc Degree in Engineering.• Must have contracts’ work experience and have a minimum of 10 years’ experienceoverall working on sizable construction projects.• Proficient in English.• Ability to work with minimal supervision.• Keen attention to detail.• Able to work well under pressure.• Possesses a flexible approach to work.

???? We’re Hiring – Business Developer Art Vision is looking for a Business Developer who can create opportunities, build relationships, and drive growth — not just send cold messages. This role is for someone who understands how to generate leads, close deals, and build long-term partnerships in a competitive market.<br>Key Responsibilities:• Identify and approach potential clients and business opportunities• Build strong pipelines through outbound outreach, networking, and referrals<br>• Lead meetings, pitches, and negotiations professionally<br>• Convert leads into signed deals and long-term partnerships<br>• Work closely with management on revenue growth strategy<br>• Maintain strong follow-up and relationship management• Track pipeline performance and improve conversion rates• Represent Art Vision professionally in meetings and events<br>Requirements:• 3+ years of experience in Business Development / Sales / Partnerships• Strong communication, negotiation, and closing skills• Proven track record in generating leads and winning business• Confidence in client-facing meetings and presentations• Organized, target-driven, and proactive mindset• Experience in agencies, media, or marketing is a strong plus• Good English (spoken & written)<br>We are NOT looking for:• People who only send messages without closing ability• Weak communicators• Passive candidates waiting for leads• Unorganized profiles with no follow-up discipline• Candidates who fear sales targets or ownership???? New Cairo???? Full-Time???? hello@art-vision.net