وظائف مدرس تربية اسلامية - الإسكندريه مصر

<p>Job Description Are You Ready to Make It Happen at Mondel z International? Join our Mission to Lead the Future of Snacking. Make It Matter. As an organization we are committed to developing the next generation of Makers and Bakers. Joining us at an early career stage in our fast paced and ever changing environment will enable you to do more, learn more and grow more. You will be encouraged to step outside your comfort zone you may even surprise yourself! We will ensure you are given the support you need to be at your best and enable you to be yourself and bring passion and personality. Here you can lean in and speak up and bring your own flavor. More about this role What you need to know about this position: This is a full-time, rotational program, you will move across multiple functions. This Program is designed for recent MSc graduates who are eager to learn, grow, and make an impact from day one. You will rotate through different functions over a defined period, working on real business challenges, collaborating with cross-functional teams, and receiving mentorship from senior leaders. Each rotation is designed to stretch your capabilities, deepen your business acumen, and help you discover where your strengths and passions align.</p> <p>Education / Certifications: Recent university graduate with a Bachelor's degree in Engineering (Industrial, Electromechanical, Mechanical, Electrical, Mechatronics, or Electronics).</p> <p>Job specific requirements: 0 1 year of professional experience (internships and part-time roles count). Willingness and flexibility to rotate across different functions. Fluency in English. Strong proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) Ability to manage multiple priorities and deliver results within tight timelines.</p> <p>Work schedule: Full-Time No Relocation support available</p> <p>Business Unit Summary Mondel z International in the Middle East, North Africa and Pakistan serves the Middle East and Africa markets as well as Australia, New Zealand, the UK and Canada. Headquartered in Dubai, UAE, we have more than 2600 employees working across seven plants and six commercial offices; we make, bake, sell and deliver our products to customers. We are market leaders in key snacking categories with iconic global and local brands including Cadbury Dairy Milk chocolate, Milka, Oreo and belVita biscuits, Barni Cakes,Tang powdered beverage, Chiclets and Trident gum and Halls candy.</p> <p>Mondel z International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.</p> <p>Job Type Graduate Program Graduates Early Careers</p><p><strong>Desired Candidate Profile</strong></p><p>What extra ingredients you will bring: A growth mindset with a genuine hunger to learn and adapt quickly Strong analytical and problem-solving skills with the ability to turn data into actionable insights Excellent communication and interpersonal skills you can influence and collaborate across all levels Entrepreneurial spirit, resilience and a proactive attitude Passion for innovation and continuous improvement Leadership potential demonstrated through academic, extracurricular, or professional experiences</p>

<p>Job Title Electrical Maintenance Engineer - Job Summary Electrical Maintenance Engineer is responsible for ensuring the safe, reliable, and efficient operation of electrical systems, equipment, and machinery within the facility. The role includes preventive maintenance, troubleshooting, corrective actions, and continuous improvement of electrical assets to minimize downtime and ensure compliance with safety and regulatory standards.</p><p><b><br></b></p><p><b>Key Responsibilities</b></p><p>Electrical Maintenance &amp; Troubleshooting</p><ul><li>Perform preventive, predictive, and corrective maintenance on electrical systems and equipment.</li><li>Diagnose and troubleshoot electrical faults in motors, drives, electrical panels, and power distribution systems.</li><li>Repair or replace defective electrical components to restore normal operation.</li><li>Respond promptly to electrical breakdowns to minimize production downtime.</li><li>Supervise electrical maintenance activities and oversee electrical technicians, including daily work allocation and follow-up.</li></ul><p>Systems &amp; Equipment Support</p><ul><li>inspection, installation, commissioning, and modification of electrical systems and equipment.</li><li>Follow up on plant electrical measuring instruments and perform calibration for various devices as required.</li><li>Escalate and report any issues related to food safety to the Food Safety Team Leader in a timely manner.</li><li>Comply with and support the objectives of food safety, occupational health and safety, environmental, and energy management programs.</li></ul><p>Safety &amp; Compliance</p><ul><li>Ensure all electrical work complies with safety regulations, codes, and company standards.</li><li>Report unsafe conditions and contribute to corrective actions.</li></ul><p>Documentation &amp; Reporting</p><ul><li>Maintain accurate maintenance records, logs, and reports.</li><li>Monitor electrical power readings on a daily basis.</li><li>Update electrical drawings, schematics, and equipment documentation when required.</li></ul><p>Continuous Improvement</p><ul><li>Analyze recurring faults and propose permanent solutions.</li><li>Support energy efficiency and reliability improvement initiatives.</li><li>Collaborate with mechanical, production, and engineering teams to improve equipment performance.</li></ul><p>Software Skills</p><p>Maintenance &amp; Asset Management</p><ul><li>CMMS platform for work orders, spare parts, purchasing requirements, and tracking maintenance history.</li></ul><p>Engineering &amp; Technical Tools</p><ul><li>AutoCAD for reading and updating electrical drawings and schematics</li><li>Basic familiarity with electrical design and single-line diagrams</li><li>Use of PDF markup tools for redlining electrical drawings</li></ul><p>Data &amp; Reporting Tools</p><ul><li>Microsoft Excel for maintenance logs, basic analysis, and spare parts tracking</li><li>Microsoft Word for technical reports, procedures, and documentation</li><li>Microsoft PowerPoint for presentations and maintenance summaries</li></ul><p>Soft Skills</p><ul><li>Strong problem-solving and analytical skills.</li><li>Ability to work under pressure and respond to breakdowns efficiently.</li><li>Strong willingness to learn and develop technical skills.</li><li>Good communication and teamwork abilities, with positive attitude.</li><li>Ability to follow instructions and safety procedures.</li></ul><p>Key Performance Indicators (KPIs)</p><ul><li>Equipment availability and downtime reduction.</li><li>Preventive maintenance compliance.</li><li>Safety performance and incident reduction.</li><li>Quality and timeliness of maintenance work.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Qualifications &amp; Requirements</p><p>Education</p><ul><li>Bachelor s degree in Electrical Power and Machines Engineering.</li><li>Graduation grade: Good or above (minimum cumulative GPA 2.4 out of 4.0 or equivalent).</li><li>Fresh graduate.</li></ul><p>Residency</p><ul><li>Alexandria resident</li></ul><p>Personal Requirements</p><ul><li>Medically fit for work in an industrial environment.</li></ul><p>Working Conditions</p><ul><li>Factory / industrial environment.</li><li>Require shift work, and overtime based on operational needs.</li><li>Exposure to electrical hazards, noise, and industrial equipment.</li></ul>

<p><strong>I. Position Summary and Primary Responsibilities</strong></p><p>Serves as a single and consistent point of contact for Harsco Environmental Egyp Operational and Functional leadership teams to ensure effective development and execution of HR strategy to support delivery of business performance including strategic workforce planning, talent assessment, succession planning,leadership development, organizational development and change management. Develops a deep understanding of the business strategy in order to affect quality HR strategy and delivery. Influences, coaches, guides and challenges leadership to drive the culture ensuring adhere to the Harsco Values , Culture of Discipline, Teamwork &amp; Ethics Ensures that SMART goals are aligned with the key business/regional strategic objectives to drive the HE business plan Works collaboratively with the HRLT and HR Geographic teams to provide insight into business requirements to ensure that HR service delivery meets the needs of the business and facilitates effective implementation of service offering including recruiting tools, performance management tools, development tools, succession management tools, HRIS systems and strategic pay initiatives Seek to support a robust talent succession pipeline by working with Management teams Ensures adherence to Compensation and Performance Management philosophies and assists HR Operations in the roll out of Global Compensation Policy Work on HR projects, under instruction of HE HR Director/VP to support the global people strategies of HE Division Manages complex employee relations issues In country recruitment activity co-ordination and support Responsible for whole aspect of Payroll / Salary and Compensation structure Create country HR policies in line with legislative requirements and implement across Egypt</p><p><strong>II. Role Overview &amp; Key Elements:</strong></p><p><strong>Strategic Business Partnering:</strong> Serves as the primary HR point of contact for the Egyptian leadership team. Responsibilities focus heavily on aligning human resource strategies directly with business performance through change management, succession planning, and workforce forecasting.</p><p><strong>Cultural &amp; Values Leadership:</strong> Acts as an internal coach to ensure management and site teams rigorously model the Harsco Values, Culture of Discipline, Teamwork &amp; Ethics.</p><p><strong>Matrix Collaboration:</strong> Works across global lines, translating objectives from the HE HR Director/VP and collaborating with broader Geographic HR teams. Implements standard corporate systems (HRIS, Global Compensation, performance management frameworks).</p><p><strong>Local Operational Ownership:</strong> Manages localized operations directly, taking full end-to-end accountability for Payroll, Salary structures, Compensation initiatives, and Employee Relations management.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>A. Education</strong> - Ideally Degree Human Resource Management or related field experience</p><p><strong>B. Experience</strong> 7 -10 years of Human Resource Experience</p><p><strong>C. Other Requirements</strong></p><ul><li>Experience coaching leadership</li><li>Experience of driving organization culture</li><li>Workforce Analysis and Planning</li><li>Knowledge of corporate policy design and administration</li><li>Building relationships and influencing skills</li><li>Analytical skills</li><li>Hands-on / practical HR generalist experience</li><li>Excellent Communications Skills and ability to deal effectively with all levels within the business and externally</li><li>HR matrix management experience in multinational organization</li><li>Handling ambiguity</li><li>Project management experience of off shoring HR administrative activities</li><li>Excellent knowledge of labour market across Egypt for potential recruitment activities</li></ul>

<p>Job objective The Center Physician (CP) works under the supervision of Center Manager and the Plasma Operations and Medical Director. The CP plays a critical role in the donation process where heshe has supervision on the whole process and relevant staff to ensure donors safety and plasma quality. The CP ensures that the centers medical staff follows the applicable policies, procedures &amp; regulations.</p><p> - Rotational Shifts (not fixed), 5 working days and 2 days off , 8 working hours</p><p>Key responsibility</p><ul><li> - Ensure the proper selection of suitable plasmapheresis donors according to the effective policies and procedures as well as the as the clinical experience.</li><li> - Observe and confirm compliance of the Center's medical procedures as they affect the safety of the donors and the collected plasma.</li><li> - Responsible for the certification, training and performance of the center medical staff as it pertains to the donor assessment and to compliance with the company's policies and procedures.</li><li> - Provide additional necessary training, re-certification and corrective actions for the center's medical staff, in collaboration with the training department.</li><li> - Perform the required physical examination for donors.</li><li> - Review donors related documents carefully.</li><li> - Carefully explain the Informed Consent and witness the donor's signature on the form.</li><li> - In a private and confidential setting, discuss the high-risk behavior educational material and definitions of high-risk behavior categories in order to provide the donor with the ability to self-exclude from donating.</li><li> - Participate in the notification and counselling of donors found to be positive for various infectious disease markers such as HBV, HIV, HCV, syphilis, and other required tests.</li><li> - Management of Donor Adverse Event Reactions and the appropriate level of care.</li><li> - Timely review of accumulated data to confirm established donor suitability, donor safety and product safety.</li><li> - Review the accumulated laboratory data of SPE, syphilis and Total Protein results in a timely basis, as well as the collection records, to determine whether the donor should be deferred for further donation.</li><li> - Approve a donor whose SPE results were abnormal for plasmapheresis when normal results are obtained.</li><li> - Recommend changes and improvements to Standard Operating Procedures.</li><li> - Provide education sessions to the center medical staff according to the company's Standard Operating Procedures (SOP).</li><li> - Learn, understand and be independent working with the PDS (Plasma Donor System).</li><li> - Follows all cGMP and good documentation practice guidelines.</li><li> - Review the QA reports for timely and appropriate actions on moderate complexity procedures for test problems.</li></ul><p>Computing skills</p><ul><li> - Proficiency in all Microsoft Office applications.</li></ul><p>Personal skills</p><ul><li> - Clinical skills.</li><li> - Assertiveness and decision-making ability.</li><li> - Quality mindset.</li><li> - Excellent customer service skills.</li><li> - Organized and able to manage time effectively.</li><li> - Ability to work within a highly regulated and fast paced medical environment.</li><li> - Ability to influence and direct center medical staff through effective leadership skills.</li><li> - Ability to understand, explain, follow, and enforce SOPs and protocols.</li><li> - Ability to plan, communicate and execute activities for the improvement of overall operations.</li></ul><p>Languages Excellent written and spoken English and Arabic.</p><p><strong>Desired Candidate Profile</strong></p><h4>Academic experience required</h4>Essential:<br><ul><li> - Bachelors Degree in Medicine.</li></ul>Preferred:<br><ul><li> - Post graduate studies in Medicine, preferrable.</li></ul><h4>Professional experience required</h4><ul><li> - Clinical experience.</li><li> - Experience in GxP-regulated environment.</li></ul>

<p><b>JOB SUMMARY</b></p><p><br></p><p>&nbsp;The Catering Sales Manager is responsible for contracting and closing local catering and social business and ensuring that business is turned over properly and in a timely fashion for quality service delivery. The position is responsible for achieving catering revenue goals by actively up-selling each business opportunity to maximize revenue. The incumbent implements the brand s service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience.</p><h3>Managing Sales Activities</h3><p>Manages sales efforts for the hotel including local corporate and social catering. Works collaboratively with off-property sales channels (e.g., Sales Office, Area Sales, EST) to ensure sales efforts are coordinated, complementary and not duplicative. Responds to incoming catering opportunities for the hotel. Identifies, qualifies and solicits new catering business to achieve personal and hotel revenue goals. Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. Closes the best opportunities for the hotel based on market conditions and hotel needs. Uses negotiating skills and creative selling abilities to close on business and negotiate contracts. Designs, develops and sells creative catered events. Maximizes revenue by up-selling packages and creative food and beverage. Manages catering sales revenue and operation budgets, and provides forecasting reports. Develops menus which drive sales. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Participates in and practices daily service basics of the brand. Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders. Ensures successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and the company.</p><h3>Providing Exceptional Customer Service</h3><p>Interacts effectively with sales, kitchen, vendors, competitors, local community, catering associations and other hotel departments in order to ensure guest satisfaction. Executes and supports the company s Customer Service Standards and hotel s Brand Standards. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company. Gains understanding of the hotel s primary target customer and service expectations; serve the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. Develops a close working relationship with operations to ensure execution of strategies at the hotel level.</p><h3>Additional Responsibilities</h3><p>Performs other duties, as assigned, to meet business needs.</p><p><strong>Desired Candidate Profile</strong></p><h3>CANDIDATE PROFILE</h3><p>Education and Experience High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional. OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.</p>

<p>Job objective The Center Physician (CP) works under the supervision of Center Manager and the Plasma Operations and Medical Director. The CP plays a critical role in the donation process where heshe has supervision on the whole process and relevant staff to ensure donors safety and plasma quality. The CP ensures that the centers medical staff follows the applicable policies, procedures &amp; regulations. - Rotational Shifts (not fixed), 5 working days and 2 days off, 8 working hours (Morning &amp; Night)</p><p>Key responsibility - Ensure the proper selection of suitable plasmapheresis donors according to the effective policies and procedures as well as the as the clinical experience. - Observe and confirm compliance of the Center's medical procedures as they affect the safety of the donors and the collected plasma. - Responsible for the certification, training and performance of the center medical staff as it pertains to the donor assessment and to compliance with the company's policies and procedures. - Provide additional necessary training, re-certification and corrective actions for the center's medical staff, in collaboration with the training department. - Perform the required physical examination for donors. - Review donors related documents carefully. - Carefully explain the Informed Consent and witness the donor's signature on the form. - In a private and confidential setting, discuss the high-risk behavior educational material and definitions of high-risk behavior categories in order to provide the donor with the ability to self-exclude from donating. - Participate in the notification and counselling of donors found to be positive for various infectious disease markers such as HBV, HIV, HCV, syphilis, and other required tests. - Management of Donor Adverse Event Reactions and the appropriate level of care. - Timely review of accumulated data to confirm established donor suitability, donor safety and product safety. - Review the accumulated laboratory data of SPE, syphilis and Total Protein results in a timely basis, as well as the collection records, to determine whether the donor should be deferred for further donation. - Approve a donor whose SPE results were abnormal for plasmapheresis when normal results are obtained. - Recommend changes and improvements to Standard Operating Procedures. - Provide education sessions to the center medical staff according to the company's Standard Operating Procedures (SOP). - Learn, understand and be independent working with the PDS (Plasma Donor System). - Follows all cGMP and good documentation practice guidelines. - Review the QA reports for timely and appropriate actions on moderate complexity procedures for test problems.</p><p><strong>Desired Candidate Profile</strong></p><p>Academic experience required Essential: - Bachelor's degree in medicine. Preferred: - Post graduate studies in Medicine, preferrable.</p><p>Professional experience required - Clinical experience. - Experience in GxP-regulated environment.</p><p>Computing skills - Proficiency in all Microsoft Office applications.</p><p>Personal skills - Clinical skills. - Assertiveness and decision-making ability. - Quality mindset. - Excellent customer service skills. - Organized and able to manage time effectively. - Ability to work within a highly regulated and fast paced medical environment. - Ability to influence and direct center medical staff through effective leadership skills. - Ability to understand, explain, follow, and enforce SOPs and protocols. - Ability to plan, communicate and execute activities for the improvement of overall operations.</p><p>Languages Excellent written and spoken English and Arabic.</p>

<p>Demonstrates knowledge by leading the team to accomplish daily goals. Ensures the highest level of service during events by training and developing staff and executing the requirements of events based on standards. Drives customer satisfaction and capitalizes on revenue during the event phase of a function. Provides clear and concise communications to everyone having ownership in the success of the event. Monitors and controls financial and administrative responsibilities to meet or exceed department goals.</p><h3>Managing Banquet Operations</h3><p>Projects supply needs for the department, (e.g., china, glass, silver, buffet presentations, props). Applies knowledge of all laws, as they relate to an event. Uses banquet beverage Use records to control liquor costs and manage the banquet beverage perpetual inventory. Ensures accurate customer billing for banquet events. Ensures coordination and execution throughout the event. Attends pre-conference meetings to ensure specifications of the group event are well executed. Ensures function space and corresponding heart of the house areas are cleaned and maintained. Ensures furniture and equipment is maintained and inventory levels are kept in accordance to corporate guidelines.</p><h3>Leading Banquet Team</h3><p>Attends and participates in all pertinent meetings. Leads shifts and actively participates in the servicing of events. Leads discussions to review scheduled events and proactively avoid service challenges and failures. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.</p><h3>Managing Profitability</h3><p>Assists team in developing lasting relationships with groups to retain business and increase growth. Manages department controllable expenses to achieve or exceed budgeted goals.</p><h3>Ensuring Exceptional Customer Service</h3><p>Anticipates guests' needs and responds promptly. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Handles guest problems and complaints. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Empowers employees to provide excellent customer service. Strives to improve service performance.</p><h3>Conducting Human Resources Activities</h3><p>Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures. Observes service behaviors of employees and provides feedback to individuals and/or managers. Interviews and hires employees with the appropriate skills to meet the business needs of the operation. Ensures property policies are administered fairly and consistently. Monitors and manages the payroll function. Schedules banquet service staff to forecast and service standards, while maximizing profits. Ensures employees are treated fairly and equitably. Effectively schedules to business demands and for tracking of employee time and attendance. Celebrates successes and publicly recognizes the contributions of team members. Strives to improve employee retention. Ensures employees receive on-going training to understand guest expectations. Sets goals and delegates tasks to improve departmental performance. Provides additional training to employees of other departments when additional assistance is needed for larger functions.</p><p><strong>Desired Candidate Profile</strong></p><p>Education and Experience High school diploma or GED; 3 years experience in the event management, food and beverage, sales and marketing, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the event management, food and beverage, sales and marketing, or related professional area.</p>

<p>We are seeking an enthusiastic and strategic Assistant Director of People &amp; Culture to join our team in Swissotel Resort El Qusier, Egypt. In this pivotal role, you will partner with senior leadership to develop, implement, and oversee comprehensive people strategies that drive organizational success, foster colleague engagement, and ensure full compliance with local and international employment regulations. As a collaborative leader with strong analytical capabilities, you will champion our culture of inclusivity, support, and continuous improvement while managing the day-to-day operations of our People &amp; Culture department. Collaborate with senior leadership to align people and culture initiatives with organizational goals, staffing strategies, and talent retention objectives Plan, develop, coordinate, and implement HR policies, processes, training programs, and engagement initiatives that support organizational mission and strategic priorities Administer and oversee key People &amp; Culture programs including compensation and benefits, performance management, talent development, recognition initiatives, occupational health and safety, and compliance matters Identify staffing and recruiting needs; develop and execute best practices for talent acquisition, onboarding, and retention Conduct thorough research and analysis of organizational trends, metrics, and data from HRIS or talent management systems to inform strategic decision-making Monitor and ensure organizational compliance with Egyptian employment laws, international labor standards, and recommended best practices; proactively review and modify policies to maintain compliance Manage the People &amp; Culture budget effectively, including benefits administration, labor and salary reporting, and cost-effective program planning Build authentic relationships with colleagues and leaders, demonstrating empathy and understanding while supporting their professional development and well-being Assist departmental leaders and senior managers in developing action plans to address colleague feedback and organizational challenges Facilitate administration of leave of absence, disability claims, and other statutory requirements in accordance with local legislation Communicate clearly with all colleagues regarding benefit eligibility, enrollment, and program participation Demonstrate resilience and decisiveness when managing complex HR matters, escalated situations, and sensitive confidential information Support leaders in understanding and implementing any applicable collective bargaining agreements Perform additional duties as assigned to support organizational objectives</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Required Experience &amp; Education:</strong> Minimum 4 years of professional experience in a Human Resources leadership or management capacity Bachelor's degree in Human Resources Management, Business Management, Organizational Development, or a related field Demonstrated experience working in hospitality, international business, or similar customer-focused industries Solid understanding of Egyptian employment laws and international labor regulations Experience managing HR functions in both unionized and non-unionized environments</p><p><strong>Required Skills &amp; Competencies:</strong> Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) Familiarity with HRIS software platforms and talent management systems Exceptional analytical and data interpretation skills with ability to translate metrics into actionable insights Strong problem-solving, strategic thinking, and decision-making capabilities Excellent conflict-resolution and mediation skills with high emotional intelligence Outstanding written and verbal communication skills with ability to present to diverse audiences Demonstrated ability to manage multiple priorities, work under pressure, and maintain attention to detail Strong financial acumen with understanding of budgeting, cost analysis, and financial planning Project management and change management experience Ability to maintain confidentiality and exercise sound judgment with sensitive information Collaborative and inclusive leadership style with genuine passion for supporting colleague development</p><p><strong>Preferred Qualifications:</strong> Experience in international or multicultural HR environments Knowledge of compensation and benefits administration Experience with performance management systems and talent development programs Familiarity with occupational health and safety compliance frameworks</p>

<p>Job Objective : The Center Physician (CP) works under the supervision of Center Manager and the Plasma Operations and Medical Director. The CP plays a critical role in the donation process where heshe has supervision on the whole process and relevant staff to ensure donors safety and plasma quality. The CP ensures that the centers medical staff follows the applicable policies, procedures &amp; regulations. Environment: Internal: Plasma Operations and Medical Director, Quality, Center Manager, Operations Manager and Medical staff. External: Donors, Health Authorities, government agencies, patient groups, auditors, and community organizations.</p><h3>Key responsibility:</h3><ul><li>- Ensure the proper selection of suitable plasmapheresis donors according to the effective policies and procedures as well as the as the clinical experience.</li><li>- Observe and confirm compliance of the Center's medical procedures as they affect the safety of the donors and the collected plasma.</li><li>- Responsible for the certification, training and performance of the center medical staff as it pertains to the donor assessment and to compliance with the company's policies and procedures.</li><li>- Provide additional necessary training, re-certification and corrective actions for the center's medical staff, in collaboration with the training department.</li><li>- Perform the required physical examination for donors.</li><li>- Review donors related documents carefully.</li><li>- Carefully explain the Informed Consent and witness the donors signature on the form.</li><li>- In a private and confidential setting, discuss the high-risk behavior educational material and definitions of high-risk behavior categories in order to provide the donor with the ability to self-exclude from donating.</li><li>- Participate in the notification and counselling of donors found to be positive for various infectious disease markers such as HBV, HIV, HCV, syphilis, and other required tests.</li><li>- Management of Donor Adverse Event Reactions and the appropriate level of care.</li></ul><h3>Key responsibility:</h3><ul><li>- Timely review of accumulated data to confirm established donor suitability, donor safety and product safety.</li><li>- Review the accumulated laboratory data of SPE, syphilis and Total Protein results in a timely basis, as well as the collection records, to determine whether the donor should be deferred for further donation.</li><li>- Approve a donor whose SPE results were abnormal for plasmapheresis when normal results are obtained.</li><li>- Recommend changes and improvements to Standard Operating Procedures.</li><li>- Provide education sessions to the center medical staff according to the company's Standard Operating Procedures (SOP).</li><li>- Learn, understand and be independent working with the PDS (Plasma Donor System).</li><li>- Follows all cGMP and good documentation practice guidelines.</li><li>- Review the QA reports for timely and appropriate actions on moderate complexity procedures for test problems.</li></ul><h3>Academic experience required</h3>Essential: - Bachelors Degree in Medicine. Preferred: Post graduate studies in Medicine, preferrable<h3>Professional experience required :</h3><ul><li>- Clinical experience.</li><li>- Experience in GxP-regulated environment.</li></ul><h3>Computing skills :</h3>- Proficiency in all Microsoft Office applications.<h3>Personal skills:</h3><ul><li>- Clinical skills.</li><li>- Assertiveness and decision-making ability.</li><li>- Quality mindset.</li><li>- Excellent customer service skills.</li><li>- Organized and able to manage time effectively.</li><li>- Ability to work within a highly regulated and fast paced medical environment.</li><li>- Ability to influence and direct center medical staff through effective leadership skills.</li><li>- Ability to understand, explain, follow, and enforce SOPs and protocols.</li><li>- Ability to plan, communicate and execute activities for the improvement of overall operations.</li></ul>Languages: Excellent written and spoken English and Arabic.<p><strong>Desired Candidate Profile</strong></p><ul><li>- Clinical skills.</li><li>- Assertiveness and decision-making ability.</li><li>- Quality mindset.</li><li>- Excellent customer service skills.</li><li>- Organized and able to manage time effectively.</li><li>- Ability to work within a highly regulated and fast paced medical environment.</li><li>- Ability to influence and direct center medical staff through effective leadership skills.</li><li>- Ability to understand, explain, follow, and enforce SOPs and protocols.</li><li>- Ability to plan, communicate and execute activities for the improvement of overall operations.</li></ul>

<p><strong>Join Our Elite Team as a Quality Control Manager in Beautiful Alexandria, Egypt!</strong></p><p>Are you a seasoned professional with a passion for excellence in engineering and a meticulous eye for quality? We're seeking four dynamic and experienced <strong>Quality Control Managers</strong> to lead our on-site efforts in Alexandria. This is an incredible opportunity to make a significant impact within a leading organization at the intersection of engineering, construction, and technology.</p><ul><li><p><strong>Overview:</strong> As a Quality Control Manager, you will be the cornerstone of our commitment to delivering superior projects. You will ensure that all engineering, construction, and telecom/technology endeavors adhere to the highest standards of quality, safety, and efficiency. Your leadership will directly contribute to the success and reputation of our ambitious projects.</p></li><li><p><strong>Responsibilities:</strong></p><ul><li><p><strong>Develop and implement</strong> comprehensive quality control plans and procedures across various engineering projects (construction, civil, architecture, telecom, technology).</p></li><li><p><strong>Oversee and manage</strong> on-site quality inspections and testing to ensure compliance with specifications, industry standards, and regulatory requirements.</p></li><li><p><strong>Lead and mentor</strong> a team of quality control professionals, fostering a culture of continuous improvement and accountability.</p></li><li><p><strong>Conduct thorough audits</strong> of processes, materials, and workmanship, identifying potential issues and implementing corrective actions proactively.</p></li><li><p><strong>Collaborate effectively</strong> with project managers, engineers, and other stakeholders to integrate quality assurance best practices throughout the project lifecycle.</p></li><li><p><strong>Prepare detailed reports</strong> on quality performance, non-conformances, and resolutions for senior management and clients.</p></li><li><p><strong>Drive initiatives</strong> for process optimization and the adoption of cutting-edge quality control technologies.</p></li></ul></li><li><p><strong>Skills &amp; Technologies:</strong> This role demands a strong foundation in <strong>Engineering</strong> principles, exceptional proficiency in <strong>Quality Control</strong> and <strong>Quality Assurance</strong> methodologies, and a deep understanding of relevant industry standards. You'll leverage your expertise in <strong>Project Management</strong>, <strong>Process Improvement</strong>, and <strong>Risk Assessment</strong> to ensure flawless execution.</p></li><li><p><strong>Growth Opportunities:</strong> We are committed to your professional development. As a Quality Control Manager, you'll have unparalleled opportunities to expand your expertise across diverse engineering sectors, take on increasingly complex challenges, and advance into senior leadership roles within our growing organization.</p></li><li><p><strong>Team &amp; Culture:</strong> You'll be part of a collaborative, high-performing team that values precision, innovation, and mutual support. Our culture encourages proactive problem-solving, open communication, and a shared dedication to achieving world-class quality in every project.</p></li><li><p><strong>Impact:</strong> Your work will directly safeguard the integrity and success of critical infrastructure and technological advancements, leaving a lasting mark on the landscape of Alexandria and beyond. This is your chance to lead quality excellence and shape the future.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p><strong>Experience the Thrill of Leadership:</strong></p><ul><li><p>A minimum of <strong>5-10 years of progressive experience</strong> in Quality Control or Quality Assurance roles, specifically within Engineering, Construction/Civil/Architecture, or Telecom/Technology sectors.</p></li><li><p>Demonstrated success in a <strong>Managerial</strong> capacity, leading teams and driving quality initiatives.</p></li></ul></li><li><p><strong>Your Skillset for Success:</strong></p><ul><li><p><strong>Exceptional proficiency</strong> in <strong>Engineering</strong> principles and practices.</p></li><li><p>Proven expertise in implementing robust <strong>Quality Control</strong> and <strong>Quality Assurance</strong> systems.</p></li><li><p>Strong understanding of <strong>Project Management</strong> methodologies.</p></li><li><p>A track record of driving <strong>Process Improvement</strong> and conducting effective <strong>Risk Assessment</strong>.</p></li><li><p>Familiarity with <strong>Compliance Auditing</strong> and relevant industry standards (e.g., <strong>Construction Standards</strong>, <strong>Telecom Standards</strong>).</p></li><li><p>Ability to perform <strong>Root Cause Analysis</strong> and leverage <strong>Data Analysis</strong> for informed decision-making.</p></li><li><p>Outstanding <strong>Leadership</strong>, <strong>Communication</strong>, and <strong>Problem Solving</strong> abilities.</p></li><li><p>A strategic mindset with excellent <strong>Strategic Planning</strong> skills.</p></li></ul></li><li><p><strong>Education:</strong> While specific degrees are not listed, a Bachelor's degree in Engineering or a related technical field is highly preferred and generally expected for this level of role.</p></li><li><p><strong>Career Level Expectations:</strong> This is a key <strong>Manager</strong>-level position, requiring proven leadership capabilities, strategic thinking, and the ability to drive significant impact.</p></li></ul><p></p>

<p><strong>Overview:</strong> As our After Sales Engineering Manager, you will be the cornerstone of our post-purchase customer experience. You will lead a team of talented engineers, ensuring the highest standards of technical support, problem resolution, and client engagement. Your leadership will be crucial in maintaining our reputation for quality and reliability, directly contributing to our long-term success and customer loyalty.</p><ul><li><p><strong>Responsibilities:</strong></p><ul><li><p><strong>Lead and mentor</strong> a high-performing team of After Sales Engineers, fostering a culture of continuous improvement and technical excellence.</p></li><li><p><strong>Oversee all after-sales activities</strong>, including technical support, troubleshooting, field service, and spare parts management for complex engineering products.</p></li><li><p><strong>Develop and implement strategies</strong> to enhance customer satisfaction, streamline support processes, and reduce resolution times.</p></li><li><p><strong>Act as a primary point of contact</strong> for escalated customer issues, providing expert technical guidance and ensuring timely and effective solutions.</p></li><li><p><strong>Collaborate closely with sales, production, and R&amp;D teams</strong> to provide feedback on product performance and contribute to future product development.</p></li><li><p><strong>Manage service contracts</strong>, warranties, and ensure compliance with quality standards and regulatory requirements.</p></li><li><p><strong>Conduct regular performance reviews</strong> and provide training to upskill the team in emerging technologies and best practices.</p></li></ul></li><li><p><strong>Skills &amp; Technologies:</strong> This role demands a strong foundation in <strong>Engineering</strong> principles, coupled with exceptional <strong>Customer Service</strong> acumen. You will leverage your expertise in <strong>Technical Support</strong>, <strong>Troubleshooting</strong>, and potentially specialized areas like <strong>Mechanical Engineering</strong> or <strong>Electrical Engineering</strong>. Experience with <strong>Project Management</strong> methodologies and robust <strong>Client Relationship Management</strong> skills are essential for success.</p></li><li><p><strong>Growth Opportunities:</strong> We are committed to your professional development. As an After Sales Engineering Manager, you will have access to advanced training, leadership development programs, and opportunities to expand your influence across different product lines and regions. Your success will directly pave the way for senior leadership roles within our organization.</p></li><li><p><strong>Team &amp; Culture:</strong> Join a dynamic and supportive team where innovation and collaboration are celebrated. We pride ourselves on a culture that values expertise, proactive problem-solving, and a shared commitment to customer success. You will be part of a close-knit group that thrives on challenges and celebrates achievements together.</p></li><li><p><strong>Impact:</strong> Your leadership will directly influence customer retention, brand reputation, and overall business growth. By ensuring seamless after-sales support, you will be instrumental in turning customers into loyal advocates and driving our market leadership in Alexandria and beyond.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor of engineering (Mechanical - Electrical)</p></li><li><p>Male </p></li><li><p>Live in Alexandria </p></li><li><p>Home appliances field experience </p></li><li><p><strong>Experience &amp; Expertise:</strong></p><ul><li><p>A minimum of <strong>5-10 years of progressive experience</strong> in an After Sales Engineering or Technical Support role, with a significant portion in a leadership or managerial capacity.</p></li><li><p>Proven track record in <strong>Engineering</strong>, demonstrating a deep understanding of complex systems and technical problem-solving.</p></li><li><p>Exceptional proficiency in <strong>Customer Service</strong>, with a strong ability to manage client expectations and resolve critical issues effectively.</p></li><li><p>Demonstrated expertise in <strong>Technical Support</strong> and <strong>Troubleshooting</strong>, capable of diagnosing and resolving intricate technical challenges.</p></li><li><p>Solid background in either <strong>Mechanical Engineering</strong> or <strong>Electrical Engineering</strong>, or a related engineering discipline.</p></li><li><p>Experience with <strong>Project Management</strong> principles and tools, ensuring efficient execution of service initiatives.</p></li><li><p>Strong capabilities in <strong>Client Relationship Management</strong>, fostering long-term partnerships and trust.</p></li><li><p>Excellent <strong>Problem Solving</strong> abilities, with a methodical approach to identifying root causes and implementing sustainable solutions.</p></li><li><p>Outstanding <strong>Communication</strong> and interpersonal skills, essential for leading a team and interacting with diverse stakeholders.</p></li><li><p>Proven ability in <strong>Team Leadership</strong>, inspiring and developing engineering talent.</p></li><li><p>Commitment to <strong>Quality Assurance</strong>, ensuring all service operations meet the highest standards.</p></li></ul></li><li><p><strong>Education:</strong> While specific degrees are not listed, a Bachelor's degree in Engineering (Mechanical, Electrical, Mechatronics, or a related field) is typically expected for this level of role.</p></li><li><p><strong>Career Level:</strong> This is a <strong>Manager</strong> level position, requiring strong leadership, strategic thinking, and operational management skills.</p></li></ul><p></p>

<p>Carry out the entry and exit procedures for guests and address any problems they may have during their stay. * Perform his/her duty according to the practices, operational instructions and procedures identified by the Front Office Manager. * Carry out the check-in and check-out procedures. * Monitor the VIP, COMP and HOUSE-USE during all stages. * Carry out the foreign currency exchange transactions. * Take over the cash register at the beginning of the shift in full from the previous shift and hand it over once the shift is completed. * Enter the cash revenues of the departments into the cash register * Handle guest complaints and ensure that the necessary action is taken (room change, breakdown reports, cleaning complaints etc.). * Continuously monitor the hotel s occupancy and reservations and forward any unguaranteed optional reservations that are overdue to the Reservations Supervisor or Reservations Officer. * Issue a reminder to rooms that need to check-out and, if an extension is requested, carry out the necessary procedures and inform the Housekeeping Department. * Handle all breakdowns, complaints etc. at the lobby and ensure that the problem is solved. * Take note of guests wakeup call requests. * Forward guest requests to the Guests Relations Department. * Read the log book and identify the jobs that need to be followed-up. * Gather information about all of the events at the hotel. * Has knowledge of the night audit procedures. * Always greet and bid farewell to guests in a friendly manner. * Exchange reports with other departments in full. * Ensure that all official documents are completed in full and in an orderly manner. * Provide full and accurate information to his/her managers. * Take part in the Front Office Department s internal communication meetings and trainings. * Monitor the daily occupancy rates and forecasts in order to contribute to maximising the occupancy rate at the facility. * Knows whom to contact in case of an emergency such as hospitals, taxis, police etc. * Pay maximum attention to representation. Is always careful as his/her attire, conduct and speech represent the facility. * Take part in the Emergency Response Teams. * To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). * To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. * To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment. * Carry out all responsibilities related to the quality management and food safety systems implemented at the facilities * Carry out all other duties assigned by managers and hotel management not specified in the job description.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: At least a high school or vocational diploma. * Experience: At least 2 years of related work experience in the industry. * Foreign Language: Sufficient level of English and Arabic to communicate effectively with guests and employees. * Courses and Training: Theoretical and practical background. * Computer Literacy: MS Office applications, Front Office programmes (Fidelio, Opera etc.). * Skills: Expected to have technical knowledge and work experience related to the methods, techniques, and work processes in the related field. Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to perform jobs that require experience in the field, concern more than one unit/process, and are similar in nature</p>

<p>Carry out the entry and exit procedures for guests and address any problems they may have during their stay. <br>* Perform his/her duty according to the practices, operational instructions and procedures identified by the Front Office Manager. <br>* Carry out the check-in and check-out procedures. <br>* Monitor the VIP, COMP and HOUSE-USE during all stages. <br>* Carry out the foreign currency exchange transactions. <br>* Take over the cash register at the beginning of the shift in full from the previous shift and hand it over once the shift is completed. <br>* Enter the cash revenues of the departments into the cash register <br>* Handle guest complaints and ensure that the necessary action is taken (room change, breakdown reports, cleaning complaints etc.). <br>* Continuously monitor the hotel s occupancy and reservations and forward any unguaranteed optional reservations that are overdue to the Reservations Supervisor or Reservations Officer. <br>* Issue a reminder to rooms that need to check-out and, if an extension is requested, carry out the necessary procedures and inform the Housekeeping Department. <br>* Handle all breakdowns, complaints etc. at the lobby and ensure that the problem is solved. <br>* Take note of guests wakeup call requests. <br>* Forward guest requests to the Guests Relations Department. <br>* Read the log book and identify the jobs that need to be followed-up. <br>* Gather information about all of the events at the hotel. <br>* Has knowledge of the night audit procedures. <br>* Always greet and bid farewell to guests in a friendly manner. <br>* Exchange reports with other departments in full. <br>* Ensure that all official documents are completed in full and in an orderly manner. <br>* Provide full and accurate information to his/her managers. <br>* Take part in the Front Office Department s internal communication meetings and trainings. <br>* Monitor the daily occupancy rates and forecasts in order to contribute to maximising the occupancy rate at the facility. <br>* Knows whom to contact in case of an emergency such as hospitals, taxis, police etc. <br>* Pay maximum attention to representation. Is always careful as his/her attire, conduct and speech represent the facility. <br>* Take part in the Emergency Response Teams. <br>* To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). <br>* To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. <br>* To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment. <br>* Carry out all responsibilities related to the quality management and food safety systems implemented at the facilities <br>* Carry out all other duties assigned by managers and hotel management not specified in the job description.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: At least a high school or vocational diploma. <br>* Experience: At least 2 years of related work experience in the industry. <br>* Foreign Language: Sufficient level of English and Arabic to communicate effectively with guests and employees. <br>* Courses and Training: Theoretical and practical background. <br>* Computer Literacy: MS Office applications, Front Office programmes (Fidelio, Opera etc.). <br>* Skills: Expected to have technical knowledge and work experience related to the methods, techniques, and work processes in the related field. Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to perform jobs that require experience in the field, concern more than one unit/process, and are similar in nature</p>

<p>Job objective The Center Physician (CP) works under the supervision of Center Manager and the Plasma Operations and Medical Director. The CP plays a critical role in the donation process where heshe has supervision on the whole process and relevant staff to ensure donors safety and plasma quality. The CP ensures that the centers medical staff follows the applicable policies, procedures &amp; regulations.</p><p>- Rotational Shifts (not fixed), 5 working days and 2 days off , 8 working hours</p><p>Key responsibility</p><p>- Ensure the proper selection of suitable plasmapheresis donors according to the effective policies and procedures as well as the as the clinical experience.</p><p>- Observe and confirm compliance of the Center's medical procedures as they affect the safety of the donors and the collected plasma.</p><p>- Responsible for the certification, training and performance of the center medical staff as it pertains to the donor assessment and to compliance with the company's policies and procedures.</p><p>- Provide additional necessary training, re-certification and corrective actions for the center's medical staff, in collaboration with the training department.</p><p>- Perform the required physical examination for donors.</p><p>- Review donors related documents carefully.</p><p>- Carefully explain the Informed Consent and witness the donor's signature on the form.</p><p>- In a private and confidential setting, discuss the high-risk behavior educational material and definitions of high-risk behavior categories in order to provide the donor with the ability to self-exclude from donating.</p><p>- Participate in the notification and counselling of donors found to be positive for various infectious disease markers such as HBV, HIV, HCV, syphilis, and other required tests.</p><p>- Management of Donor Adverse Event Reactions and the appropriate level of care.</p><p>- Timely review of accumulated data to confirm established donor suitability, donor safety and product safety.</p><p>- Review the accumulated laboratory data of SPE, syphilis and Total Protein results in a timely basis, as well as the collection records, to determine whether the donor should be deferred for further donation.</p><p>- Approve a donor whose SPE results were abnormal for plasmapheresis when normal results are obtained.</p><p>- Recommend changes and improvements to Standard Operating Procedures.</p><p>- Provide education sessions to the center medical staff according to the company's Standard Operating Procedures (SOP).</p><p>- Learn, understand and be independent working with the PDS (Plasma Donor System).</p><p>- Follows all cGMP and good documentation practice guidelines.</p><p>- Review the QA reports for timely and appropriate actions on moderate complexity procedures for test problems.</p><p>Academic experience required</p><p>Essential: - Bachelors Degree in Medicine.</p><p>Preferred: - Post graduate studies in Medicine, preferrable.</p><p>Professional experience required</p><p>- Clinical experience.</p><p>- Experience in GxP-regulated environment.</p><p>Computing skills</p><p>- Proficiency in all Microsoft Office applications.</p><p>Personal skills</p><p>- Clinical skills.</p><p>- Assertiveness and decision-making ability.</p><p>- Quality mindset.</p><p>- Excellent customer service skills.</p><p>- Organized and able to manage time effectively.</p><p>- Ability to work within a highly regulated and fast paced medical environment.</p><p>- Ability to influence and direct center medical staff through effective leadership skills.</p><p>- Ability to understand, explain, follow, and enforce SOPs and protocols.</p><p>- Ability to plan, communicate and execute activities for the improvement of overall operations.</p><p>Languages Excellent written and spoken English and Arabic.</p><p><strong>Desired Candidate Profile</strong></p><p>Essential: - Bachelors Degree in Medicine.</p><p>Preferred: - Post graduate studies in Medicine, preferrable.</p><p>- Clinical experience.</p><p>- Experience in GxP-regulated environment.</p><p>- Proficiency in all Microsoft Office applications.</p><p>- Clinical skills.</p><p>- Assertiveness and decision-making ability.</p><p>- Quality mindset.</p><p>- Excellent customer service skills.</p><p>- Organized and able to manage time effectively.</p><p>- Ability to work within a highly regulated and fast paced medical environment.</p><p>- Ability to influence and direct center medical staff through effective leadership skills.</p><p>- Ability to understand, explain, follow, and enforce SOPs and protocols.</p><p>- Ability to plan, communicate and execute activities for the improvement of overall operations.</p><p>Languages Excellent written and spoken English and Arabic.</p>

<p>Closely deal with all requests, problems and needs of guests staying at Rixos Seagate Sharm Hotel and find solutions to problems, focusing on guest satisfaction. Listen attentively to guests to get an effective customer-oriented perspective and handle complaints properly. Handle guest complaints and find solutions. Report any problems that take time to solve to his/her immediate and follow-up on the matter. Greet guests that will check-in at the reception in coordination with the Front Office Department and, if possible, accompany the guests to their room and call them during the day to ask for any needs they may have. Make Guest Contacts during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these. Write down any comments, requests, suggestions and complaints received from guests during the day into the Through Our Guests Eyes report together with their answers and actions. Ask guests to fill out a questionnaire during the day. Assess the results of the questionnaire. Translate them into English and e-mail them to all of the department managers. Identify the special days of guests such as birthdays, wedding anniversaries etc., make the necessary organisation together with the related departments and monitor the organisation. Work in coordination with all departments and ensure the flow of necessary information. Take all special orders from guests such as birthday cakes, flowers etc., inform the necessary departments and ensure that the order is delivered to the guest. Ensure that requests for a babysitter, plane or coach ticket, restaurant reservation, medication etc. placed by guests are met as soon as possible. Follow the VIP procedures and greet VIP guests and bid them farewell. Walk agency representatives and potential guests around the facility. Prepare written documents for activities to be announced to guests. Ensure that these documents are distributed to guest rooms with the help of the related departments. Handle guest requests for the A la Carte restaurants and fill out a reservation form for each A la Carte restaurant and inform the F&amp;B Department. Observe the overall guest satisfaction during the activities and in the areas throughout the day and report to the Front Office Manager/Supervisor about the atmosphere. Have detailed knowledge of all physical features of the facility as well as all activities/services offered at the facility. Support hotel sales. Is authorised to sell charged services. Take part in the Emergency Response Teams. Keep any items that guests lose in the facility or forget in their room when checking-out. Deliver any lost and found to guests still at the hotel or send them by mail. Respond to guest inquiry forms and all written suggestions, complaints etc. Provide guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitor and report the incident to the Front Office Manager/Guest Relations Manager/Duty Manager.</p><p><strong>Desired Candidate Profile</strong></p><p><b>Education</b>: At least a high school or vocational diploma. Experience: At least 2 years of experience in the industry. Foreign Language: Proficiency in English to communicate with guests and understand the professional terminology related to the devices and equipment used and a good command of Arabic, German, French or Russian. Courses and Training: Prior attendance in seminars and trainings related to the job. Computer Literacy: MS Office applications, Front Office programmes (Fidelio, Opera etc.). Skills: Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques and processes related to the job expected to perform jobs that require experience in the field, concern more than one unit/process, and are similar in nature.</p>