وظائف لخريجي كلية التربية - الجيزة مصر

<p>Job Summary Data Science Middle East (DSME) is seeking an experienced Engagement Manager to lead Managed Services and IT Outsourcing engagements for enterprise customers across the GCC region. The Engagement Manager will act as the primary client contact, ensuring successful service delivery, operational excellence, and long-term customer satisfaction throughout the engagement lifecycle. This role is responsible for managing enterprise client engagements, overseeing outsourced resources, ensuring SLA and KPI compliance, coordinating with internal delivery and talent acquisition teams, and driving continuous service improvements. The successful candidate will also collaborate with Sales and Client Success teams to support account growth, contract renewals, and service expansion opportunities.</p><p><b>Key Responsibilities</b></p><p>Client &amp; Engagement Management</p><ul><li>Act as the primary point of contact for Managed Services and Outsourcing customers.</li><li>Build and maintain long-term client relationships while ensuring exceptional customer satisfaction.</li><li>Lead governance meetings, service reviews, executive business reviews (EBRs), and operational discussions.</li><li>Manage engagement scope, contractual commitments, service quality, and delivery performance.</li><li>Proactively manage customer escalations and ensure timely issue resolution.</li></ul><p>Managed Services Delivery</p><ul><li>Lead end-to-end delivery of Managed Services and IT Outsourcing engagements.</li><li>Ensure compliance with agreed SLAs, KPIs, contractual obligations, and quality standards.</li><li>Monitor operational performance and drive continuous service improvement initiatives.</li><li>Identify delivery risks and implement mitigation and business continuity plans.</li></ul><p>Resource &amp; Team Management</p><ul><li>Manage the complete lifecycle of outsourced consultants, including onboarding, deployment, utilization, performance management, and offboarding.</li><li>Act as the reporting manager for outsourced consultants and managed service teams.</li><li>Conduct regular performance reviews and provide coaching, mentoring, and professional development.</li><li>Optimize workforce planning and resource allocation across multiple client engagements.</li></ul><p>Cross-Functional Collaboration</p><ul><li>Work closely with Sales, Client Success Managers, Delivery Managers, Technical Leads, and Talent Acquisition teams.</li><li>Gather and validate customer requirements and translate them into resource and delivery plans.</li><li>Coordinate recruitment activities to ensure timely staffing fulfillment.</li><li>Support service transitions, knowledge transfer, and onboarding for new engagements.</li></ul><p>Commercial &amp; Business Growth</p><ul><li>Support contract renewals, change requests, service expansions, and account growth initiatives.</li><li>Identify opportunities to introduce additional DSME services within existing customer accounts.</li><li>Participate in account planning and customer success initiatives.</li><li>Support proposal preparation and solution discussions for Managed Services opportunities.</li></ul><p>Governance &amp; Operational Excellence</p><ul><li>Monitor and report engagement KPIs, SLAs, utilization, financial performance, and customer satisfaction metrics.</li><li>Prepare executive dashboards, operational reports, and service review presentations.</li><li>Ensure compliance with internal governance, quality standards, and operational processes.</li><li>Lead continuous improvement initiatives to enhance operational efficiency and customer experience.</li></ul><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications</h2><p>Education</p><ul><li>Bachelor's degree in computer science, Information Technology, Engineering, Business Administration, or a related field.</li></ul><p>Preferred Certifications</p><ul><li>PMP</li><li>PRINCE2</li><li>ITIL Foundation</li><li>Agile Scrum</li></ul><p>Experience</p><ul><li>Minimum 7 years of experience in Engagement Management, Managed Services, IT Outsourcing, Service Delivery, Account Management, or similar customer-facing leadership roles.</li><li>Proven experience managing enterprise Managed Services or IT Outsourcing engagements.</li><li>Experience leading cross-functional technical teams across multiple customers and projects.</li><li>Strong understanding of Software Development Life Cycle (SDLC), Agile methodologies, and enterprise IT environments.</li><li>Experience managing SLAs, KPIs, customer escalations, governance, and service delivery performance.</li></ul><p>Required Skills</p><p>Technical Skills</p><ul><li>Managed Services Delivery</li><li>IT Outsourcing</li><li>Service Delivery Management</li><li>SLA &amp; KPI Management</li><li>IT Service Management (ITSM)</li><li>SDLC</li><li>Agile Delivery</li><li>Project Governance</li><li>Microsoft Office Suite</li><li>Project Management Tools</li></ul><p>Professional Skills</p><ul><li>Client Relationship Management</li><li>Stakeholder Management</li><li>Leadership &amp; Team Management</li><li>Communication &amp; Presentation Skills</li><li>Negotiation</li><li>Problem Solving</li><li>Strategic Thinking</li><li>Commercial Awareness</li><li>Risk Management</li><li>Decision Making</li></ul>

<p>&nbsp;</p><ul><li><p>Al Fawzy Dental is hiring Customer Service Specialist for night shift both genders for Agouza branch.</p></li><li><p>Working hours : 3 pm to 10 pm</p></li><li><p>Days off : Friday</p></li><li><p>Age : 25 - 35</p></li></ul><p><strong>Job Benefits:</strong></p><p>1-Bonus and incentives are applied quarterly on overall income.</p><p>2-Paid social insurance.</p><p>4-Paid overtime exceeding shift hours.</p><p>&nbsp;</p><p>Job role:</p><ul><li><p><strong>Patient Communication:</strong> Responding to patient inquiries via phone, email, WhatsApp, social media, and other communication channels in a professional and timely manner. Providing accurate information about dental services, available dentists, clinic schedules, and general procedures.</p></li><li><p><strong>Appointment Management:</strong> Scheduling, confirming, rescheduling, and cancelling dental appointments while maintaining an accurate and organized appointment calendar. Contacting patients to confirm upcoming appointments and following up on missed or cancelled appointments.</p></li><li><p><strong>Patient Registration &amp; Records:</strong> Registering new patients and maintaining accurate and up-to-date patient information in the CRM or clinic management system while ensuring confidentiality of patient data.</p></li><li><p><strong>Patient Follow-Up:</strong> Following up with patients regarding appointment reminders, scheduled visits, treatment plans, and post-treatment care instructions as directed by the dental team. Seeking patient feedback and addressing any concerns or issues in a timely manner.</p></li><li><p><strong>Patient Support:</strong> Assisting patients with general information regarding treatments, costs, payment options, and available offers in accordance with the dental center's policies. Referring medical or clinical questions to the appropriate dental professional.</p></li><li><p><strong>Complaint Handling &amp; Problem-Solving:</strong> Addressing patient concerns, complaints, or conflicts professionally and working toward appropriate and timely resolutions. Escalating complex cases when necessary and collaborating with the dental team to resolve any challenges that may arise.</p></li><li><p><strong>Team Collaboration:</strong> Collaborating with dentists, dental assistants, hygienists, reception staff, and the office manager to ensure a smooth workflow and positive patient experience. Communicating effectively with dental professionals regarding patient needs, appointments, and schedules.</p></li><li><p><strong>Multitasking &amp; Organization:</strong> Handling multiple responsibilities simultaneously, including answering calls, responding to messages, scheduling appointments, following up with patients, and completing administrative tasks while maintaining accuracy and efficiency.</p></li><li><p><strong>Patient Experience &amp; Satisfaction:</strong> Maintaining a high standard of customer service throughout the patient journey. Collecting patient feedback and identifying opportunities to improve patient satisfaction and the overall experience at the dental center.</p></li><li><p><strong>Performance &amp; Service Standards:</strong> Meeting established customer service KPIs, including response time, appointment confirmation, follow-up completion, and patient satisfaction targets.</p></li><li><p><strong>Confidentiality &amp; Compliance:</strong> Maintaining patient confidentiality and complying with the dental center's policies, procedures, privacy requirements, and professional standards.</p></li><li><p><strong>Professionalism:</strong> Upholding the professional reputation of the dental center by maintaining a courteous, respectful, and professional attitude when interacting with patients, colleagues, and dental professionals.</p></li></ul><p></p><p><strong>Requirements</strong></p><p>&nbsp;Job requirements for this position:</p><ul><li><p><strong>Age</strong> : 25 - 35</p></li><li><p><strong>English fluency</strong> is a must plus other languages is a preferred requirement.</p></li></ul><ul><li><p><strong>Education and Training: </strong>Bachelor degree is typically required.</p></li><li><p><strong>Communication Skills: </strong>Excellent verbal and written communication skills. Ability to communicate effectively with patients, dental professionals, and other staff members.</p></li><li><p><strong>Customer Service: </strong>Strong customer service skills to create a positive experience for patients. Ability to handle patient inquiries, schedule appointments, and address concerns in a professional and friendly manner.</p></li><li><p><strong>Previous experience</strong> in <strong>customer service, healthcare, dental clinics, medical centers, or hospitality</strong> is preferred.</p></li><li><p><strong>Organizational Skills: </strong>Effective organizational skills to manage appointments, schedules, and patient records. Maintaining an orderly and efficient front office.</p></li><li><p><strong>Computer Proficiency: </strong>Familiarity with dental practice management software and basic computer skills. Ability to use software for appointment scheduling, billing, and other administrative tasks.</p></li><li><p><strong>Phone Etiquette: </strong>Professional phone etiquette when answering calls, scheduling appointments, and addressing patient inquiries.</p></li><li><p><strong>Appointment Scheduling: </strong>Scheduling and confirming patient appointments. Managing the dental office's appointment calendar efficiently.</p></li><li><p><strong>Multitasking: </strong>Handling multiple tasks simultaneously, such as answering phones, scheduling appointments, and managing administrative responsibilities.</p></li><li><p><strong>Team Collaboration: </strong>Collaborating with other members of the dental team, including dental assistants, hygienists, and the office manager, to ensure smooth workflow.</p></li><li><p><strong>Attention to Detail: </strong>Paying attention to detail in maintaining accurate patient records and processing administrative tasks.</p></li></ul><p></p><p></p>

<p>Are you ready to power up your career in a dynamic manufacturing environment? We are seeking a highly motivated and skilled <strong>Mechanical Maintenance Engineer</strong> to join our innovative team in 6th of October, Egypt. This is an incredible opportunity for an entry-level professional to make a significant impact on our operational efficiency and product quality. If you're passionate about ensuring the seamless operation of cutting-edge mechanical systems and machinery, then this is the role for you!</p><h3>Responsibilities: Powering Operational Excellence</h3><ul><li><p><strong>Develop and Execute Maintenance Schedules:</strong> Take the lead in creating and implementing robust maintenance schedules for all mechanical systems and machinery, ensuring optimal performance and longevity.</p></li><li><p><strong>Expert Troubleshooting and Repair:</strong> Swiftly diagnose and repair equipment malfunctions and operational issues, minimizing downtime and maximizing productivity. Your problem-solving prowess will be key!</p></li><li><p><strong>Seamless Installation and Commissioning:</strong> Oversee the precise installation and commissioning of new machinery, ensuring everything is set up for peak performance from day one.</p></li><li><p><strong>Uphold Unwavering Safety Standards:</strong> Champion adherence to mechanical safety standards, fostering a culture of safety and compliance across all operations.</p></li><li><p><strong>Drive Performance Improvement:</strong> Dive deep into breakdown history to identify and resolve recurring issues, implementing long-term solutions that enhance reliability and efficiency.</p></li><li><p><strong>Embrace Digital Transformation:</strong> Utilize digital tools and stay abreast of AI advancements to continuously enhance maintenance efficiency and maintain our competitive edge.</p></li><li><p><strong>Documentation and Compliance:</strong> Ensure all maintenance activities and modifications are meticulously documented and comply with relevant regulations.</p></li><li><p><strong>Strategic Modifications:</strong> Recommend and implement modifications that boost machinery reliability, efficiency, and overall lifespan.</p></li></ul><h3>Growth Opportunities: Build Your Future with Us</h3><p>At our company, your growth is our priority. As an Entry-Level Mechanical Maintenance Engineer, you'll gain invaluable hands-on experience with advanced manufacturing technologies. We offer continuous learning opportunities, mentorship from seasoned professionals, and a clear path for career progression within our expanding operations. Your contributions will directly influence our innovative processes and product development.</p><h3>Team and Culture: Collaborate and Innovate</h3><p>Join a collaborative and forward-thinking team that values innovation, safety, and continuous improvement. We foster an environment where your ideas are heard, and your expertise is celebrated. Our culture is built on mutual respect, strong teamwork, and a shared commitment to excellence. We believe in empowering our engineers to take ownership and drive impactful changes.</p><h3>Impact: Shape the Future of Manufacturing</h3><p>Your role as a Mechanical Maintenance Engineer will be pivotal in ensuring the smooth, safe, and efficient operation of our manufacturing processes. By maintaining the reliability and efficiency of our machinery, you will directly contribute to our product quality, operational excellence, and overall success. This is your chance to make a tangible impact on a leading manufacturing company and contribute to the advancement of the industry.</p><p><strong>Requirements</strong></p><h3>Your Qualifications: The Blueprint for Success</h3><ul><li><p><strong>Experience:</strong> 1-3 years of hands-on experience in Mechanical Maintenance, ideally within a manufacturing environment.</p></li><li><p><strong>Education:</strong> A Bachelor's degree in Mechanical Engineering, Mechatronics Engineering, or a related field.</p></li><li><p><strong>Core Technical Skills:</strong></p><ul><li><p>Profound knowledge in <strong>Mechanical Engineering</strong> principles.</p></li><li><p>Previous experience in <strong>Maintenance</strong>, including <strong>Preventive Maintenance Management</strong>, <strong>Predictive Maintenance</strong>, and <strong>Proactive Maintenance</strong> strategies.</p></li><li><p>Strong capabilities in <strong>Troubleshooting</strong> and repairing complex mechanical systems and machinery.</p></li><li><p>Familiarity with <strong>Installation</strong> and <strong>Commissioning</strong> processes for industrial equipment.</p></li></ul></li><li><p><strong>Operational Excellence:</strong></p><ul><li><p>Demonstrated commitment to adhering to and promoting <strong>Safety Standards</strong>.</p></li><li><p>A deep understanding of regulatory <strong>Compliance</strong> and documentation best practices.</p></li><li><p>A proactive approach to <strong>Performance Improvement</strong> and process optimization.</p></li></ul></li><li><p><strong>Digital Acumen:</strong></p><ul><li><p>A <strong>Digital Mindset</strong> with the ability to effectively utilize <strong>Digital Tools</strong>.</p></li><li><p>An interest in and understanding of <strong>AI Advancement</strong> in industrial maintenance.</p></li></ul></li><li><p><strong>Soft Skills:</strong> Strong communication and <strong>Stakeholder Management</strong> abilities to collaborate effectively with cross-functional teams.</p></li><li><p><strong>Career Level:</strong> This is an exciting <strong>Entry Level</strong> opportunity for an ambitious engineer ready to make their mark.</p></li><li><p><strong>Bonus Points:</strong> Previous experience in the glass industry is a significant advantage.</p></li></ul><p></p>

<h1>Digital Operations Coordinator</h1><h2>About ZYNTRA Digital</h2><p>ZYNTRA Digital is a technology company specializing in digital transformation, business automation, enterprise software, AI-powered solutions, and SaaS products. We help organizations streamline operations, improve efficiency, and accelerate business growth through innovative technology.</p><p>We are looking for a highly organized and proactive <strong>Digital Operations Coordinator</strong> to join our growing team. This role is ideal for someone who enjoys organizing workflows, coordinating between teams, supporting clients, and ensuring day-to-day operations run efficiently.</p><hr><h2>Your Role</h2><p>As a <strong>Digital Operations Coordinator</strong>, you will play a key role in supporting the company's daily digital operations by coordinating communication, managing operational workflows, maintaining accurate records, and ensuring an exceptional customer experience throughout every stage of the client journey.</p><p>You will work closely with management, sales, customer support, and technical teams to keep projects, communications, and operational processes running smoothly.</p><hr><h2>Key Responsibilities</h2><h3>Operations Coordination</h3><ul><li><p>Coordinate daily operational activities across multiple departments.</p></li><li><p>Monitor task progress and ensure deadlines are met.</p></li><li><p>Schedule meetings and organize internal follow-ups.</p></li><li><p>Track operational activities and maintain workflow efficiency.</p></li><li><p>Assist management with operational planning and coordination.</p></li></ul><h3>Client Communication</h3><ul><li><p>Respond professionally to client inquiries.</p></li><li><p>Follow up with prospective and existing clients.</p></li><li><p>Coordinate customer requests with the appropriate departments.</p></li><li><p>Ensure timely updates throughout the customer journey.</p></li><li><p>Build and maintain positive client relationships.</p></li></ul><h3>Digital Administration</h3><ul><li><p>Maintain and update CRM records and customer databases.</p></li><li><p>Organize digital documents and operational records.</p></li><li><p>Prepare operational reports and summaries.</p></li><li><p>Ensure data accuracy and proper documentation.</p></li></ul><h3>Digital Presence Support</h3><ul><li><p>Publish approved content across company social media platforms.</p></li><li><p>Monitor incoming messages and comments.</p></li><li><p>Escalate inquiries to the appropriate department when necessary.</p></li></ul><blockquote><p>This role does <strong>not</strong> include content creation, graphic design, advertising campaign management, or social media strategy.</p></blockquote><hr><h2>Qualifications</h2><ul><li><p>Bachelor's degree in Business Administration, Information Systems, Marketing, or a related field.</p></li><li><p>1–3 years of experience in operations, administration, customer support, or coordination roles.</p></li><li><p>Excellent verbal and written communication skills.</p></li><li><p>Strong organizational and multitasking abilities.</p></li><li><p>High attention to detail and accuracy.</p></li><li><p>Ability to work independently and collaboratively.</p></li><li><p>Professional attitude with a customer-first mindset.</p></li></ul><hr><h2>Required Skills</h2><ul><li><p>Digital Operations Coordination</p></li><li><p>Customer Relationship Management (CRM)</p></li><li><p>Administrative Coordination</p></li><li><p>Business Communication</p></li><li><p>Task &amp; Time Management</p></li><li><p>Reporting &amp; Documentation</p></li><li><p>Problem Solving</p></li><li><p>Team Collaboration</p></li><li><p>Organizational Skills</p></li></ul><hr><h2>Preferred Tools</h2><ul><li><p>Microsoft Office (Excel, Word, PowerPoint)</p></li><li><p>Google Workspace</p></li><li><p>CRM Systems</p></li><li><p>Trello, ClickUp, Asana, or similar project management tools</p></li><li><p>Microsoft Teams, Zoom, or Google Meet</p></li><li><p>WhatsApp Business</p></li><li><p>Basic familiarity with social media platforms</p></li></ul><hr><h2>What We Offer</h2><ul><li><p>Competitive salary package.</p></li><li><p>Performance-based incentives.</p></li><li><p>Professional training and continuous learning.</p></li><li><p>Career growth opportunities.</p></li><li><p>Supportive and collaborative work environment.</p></li><li><p>Opportunity to work with innovative digital and AI solutions.</p></li><li><p>Annual performance and salary reviews.</p></li></ul><hr><h2>Join ZYNTRA Digital</h2><p>If you are passionate about organization, digital operations, and delivering exceptional customer experiences, we'd love to hear from you.</p><p><strong>Apply now and become part of a team shaping the future of digital transformation.</strong></p><p><strong>Requirements</strong></p><p></p><h2>Job Requirements</h2><h3>Education</h3><ul><li><p>Bachelor's degree in Business Administration, Information Systems, Marketing, Commerce, or any related discipline.</p></li></ul><h3>Experience</h3><ul><li><p>1–3 years of experience in Operations, Administration, Customer Success, Customer Service, Office Coordination, or a similar role is preferred.</p></li><li><p>Fresh graduates with exceptional organizational and communication skills are encouraged to apply.</p></li></ul><h3>Technical Skills</h3><ul><li><p>Proficiency in Microsoft Office (Word, Excel, PowerPoint).</p></li><li><p>Good working knowledge of Google Workspace (Docs, Sheets, Drive, Calendar).</p></li><li><p>Experience using CRM systems is an advantage.</p></li><li><p>Familiarity with task and project management tools such as ClickUp, Trello, Asana, or similar platforms.</p></li><li><p>Comfortable using email, online meeting platforms, and digital collaboration tools.</p></li></ul><h3>Soft Skills</h3><ul><li><p>Excellent verbal and written communication skills.</p></li><li><p>Strong organizational and time management abilities.</p></li><li><p>Ability to prioritize tasks and manage multiple responsibilities simultaneously.</p></li><li><p>High attention to detail and accuracy.</p></li><li><p>Professional appearance and customer-oriented attitude.</p></li><li><p>Strong problem-solving and critical thinking skills.</p></li><li><p>Ability to work effectively both independently and within a team.</p></li><li><p>Fast learner with the ability to adapt to new technologies and business processes.</p></li><li><p>High level of integrity, confidentiality, and professionalism.</p></li></ul><h3>Languages</h3><ul><li><p>Arabic: Native or Fluent.</p></li><li><p>English: Good command (written and spoken).</p></li></ul><h3>Preferred Qualifications</h3><ul><li><p>Previous experience in a technology company, SaaS business, or digital services environment.</p></li><li><p>Experience dealing with business clients (B2B).</p></li><li><p>Basic understanding of CRM platforms and customer lifecycle management.</p></li><li><p>Familiarity with AI-powered productivity tools such as ChatGPT, Microsoft Copilot, or Google Gemini is considered a plus.</p></li></ul><h3>Working Conditions</h3><ul><li><p>Full-time position.</p></li><li><p>On-site work.</p></li><li><p>Ability to work in a fast-paced and dynamic environment.</p></li><li><p>Flexibility to handle operational priorities when required.</p></li></ul><p></p>

<div> <div> <div> <b>Join Us</b> </div> <div> <p>At Vodafone, we re not just shaping the future of connectivity for our customers we re shaping the future for everyone who joins our team. When you work with us, you re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p> </div> </div> <div> <div> <b>What you ll do</b> </div> <div> <p>The <strong>QA &amp; Testing Auto. Tech Specialist</strong> (Enterprise Solutions Tribe) is responsible for supporting the testing team to ensure the quality and reliability of software products. This entry-level role focuses on executing manual test cases, learning the fundamentals of automation, and assisting in the identification and reporting of bugs. The engineer will work under the supervision of senior testers and collaborate with development teams to gain hands-on experience in the software testing lifecycle.</p> </div> </div> <div> <div> <b>Who you are</b> </div> <div> <p> <strong>Key Responsibilities:</strong> </p> <ol> <li> <strong>Test Execution &amp; Documentation</strong> </li> </ol> <ul> <li>Execute manual test cases and report defects clearly.</li> <li>Assist in documenting test scenarios, steps, and expected results.</li> <li>Help maintain test artifacts under guidance.</li> </ul> <li> <strong>Automation Support</strong> </li> <ul> <li>Participate in learning automation scripting and framework usage.</li> <li>Assist in running automated tests and interpreting basic results.</li> <li>Support senior testers in test script development and maintenance.</li> </ul> <li> <strong>Collaboration &amp; Communication</strong> </li> <ul> <li>Work closely with Business team members and developers to understand requirements and testing scope.</li> <li>Attend daily standups, sprint planning, and review meetings.</li> <li>Provide updates on test execution progress and issues.</li> </ul> <li> <strong>Learning &amp; Development</strong> </li> <ul> <li>Take part in internal training and mentorship programs.</li> <li>Stay updated with foundational QC and automation concepts.</li> <li>Gradually take on more complex testing tasks as skills develop.</li> <li>Capture lessons learnt and best practice to improve test methodologies.</li> </ul> </div> </div> <div> <div> <b>Not a perfect fit?</b> </div> <div> <p>Worried that you don t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you re excited about this role but your experience doesn t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p> </div> </div> <div> <div> <b>What's in it for you</b> </div> <div> <p> <strong>Education &amp; Experience:</strong> </p> <ul> <li>Bachelor s degree in computer science, Information Technology, or a related field.</li> <li>1 2 years of experience in software testing.</li> <li>Internship or academic experience in testing is a plus.</li> <li>Basic understanding of software development and QA processes.</li> <li>Certified ISTQB Foundation level is mandatory.</li> </ul> <p> <strong>Technical Skills:</strong> </p> <ul> <li>Knowledge of test case design, execution, and bug reporting.</li> <li>Familiarity with at least one test management or defect-tracking tool (e.g., JIRA).</li> <li>Exposure to test automation tools (e.g., Selenium, Appium).</li> <li>Basic understanding of scripting or programming (e.g., Java, Python).</li> <li>Awareness of Agile methodologies.</li> <li>Certified ISTQB Agile tester is a plus.</li> </ul> <p> <strong>Soft Skills:</strong> </p> <ul> <li>Good communication and collaboration skills.</li> <li>Willingness to learn and take direction from senior team members.</li> <li>Detail-oriented mindset with an eagerness to improve.</li> <li>Team player with a proactive attitude.</li> </ul> </div> </div> <div> <div> <b>Who we are</b> </div> <div> <p>We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p> <p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.</p> <p>Together we can.</p> </div> </div> </div>

<p>Position: Patient Care Lead Position Purpose The Patient Care Lead plays a vital role in supporting and managing Patient Support Programs, ensuring that patients receive timely, compassionate, and professional assistance throughout their treatment journey. The Patient Care Lead serves as a trusted advocate and a caring voice, ensuring no patient lives their patient support program journey alone. From coordinating services to providing guidance and quality care, the Patient Care Lead brings clarity, transparency, guidance, direction, education, and awareness to the patient support program journey. Whether in the field or the office, every action is taken to make each patient s experience convenient and compliant. At its core, this role is about removing barriers to care and ultimately expanding access strategies around the globe, so patients have the chance to receive and maximize the medical benefits and support they deserve. Duties and Responsibilities Assist the line manager and assigned program team in effectively managing Patient Support Program(s) by liaising with key stakeholders. Ensure timely enrolment of eligible patients in accordance with defined workflow and program timelines. Educate and coordinate with patients to facilitate a seamless enrollment process aligned with program procedures. Maintain accurate, complete patient files, prepared for timely submission in line with project standards. Accompany team members on visits to healthcare providers, pharmacies, or patient support sites to support program implementation. Ensure patients receive their medications efficiently and without delay. Prepare and maintain regular reports on program performance, including patient numbers, services provided, and quality assurance metrics, in collaboration with the team. Maintain and update electronic records related to patient data and quality assurance. Participate in and complete all required training, including product training, pharmacovigilance, and any other client-provided or Axios-mandated trainings. Report any adverse events or product complaints in line with client requirements and Axios Standard Operating Policies and Procedures (SOPPs). Perform administrative duties related to program operations and general office support. Utilize Axios Patient Management System (PMS) exclusively for all program activities. Ensure a solid understanding and consistent application of international standards and relevant Axios policies and procedures. Comply with all applicable laws, regulations, Axios Code of Conduct, and internal SOPPs. Promote awareness of escalation protocols for any deviations or non-compliance issues. Support governance and operational monitoring activities across all Axios programs. Provide guidance, training, and ongoing support to subordinates and newly onboarded team members to ensure smooth integration and performance. Liaise with external stakeholders to ensure clear, effective, and professional communication. Ensure the satisfaction of all involved external stakeholders by providing high quality service Collaborate with various internal divisions to ensure alignment. Ensure proper utilization of all provided digital platforms for both internal and external usage. Oversee the day-to-day operations to ensure timely, accurate processing of patient applications and support requests. Ensure the team provides compassionate and effective support to patients, addressing their needs, and resolving issues promptly. Conduct regular team meetings to review progress, address challenges, and drive improvements. Conduct field visits to meet with healthcare providers, and other stakeholders. Conduct quality assurance and monitoring procedures for Patient Safety data reporting. Perform additional duties as assigned by your line manager. Relationships Work closely with the Line Manager and program team members. Work with the related divisions of Axios. Maintain ongoing and frequent communication with Axios staff. External Partners. Benefits of working with Axios include: Paying fair market value Annual performance-based bonus (based on role, levels, and contract) Premium Private health insurance Career progression aligned with a competency framework. Humanitarian Impact: Contribute to patient support programs that make a meaningful difference in patients' lives. Learning Exposure: Expand your expertise through hands-on experience in global health initiatives and patient-focused programs. Competencies Application of job knowledge. Concern for order and quality. Adaptability and flexibility. Dependability. Teamwork.</p><p><strong>Desired Candidate Profile</strong></p><p>Educational Background and Experience A degree in a Scientific or healthcare-related field is preferred Hands-on experience in a healthcare or scientific field or NGO is ideal Experience in data monitoring and management is an advantage. Experience coordinating and handling logistics/supply chain is a plus Experience in customer service management Job Circumstances The position is based in our regional office, and it does entail frequent travel to Clients and partners, which may be outside your designated region. Flexibility in ability to travel as well as working hours is essential.</p>

<p>Join Us </p><p> At Vodafone, we're not just shaping the future of connectivity for our customers we're shaping the future for everyone who joins our team. When you work with us, you're part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p><p>Job Summary </p><p> The QA &amp; Test Automation Sr. Specialist (COPs Tribe) is responsible for designing, executing, and maintaining comprehensive testing strategies to ensure software quality across manual and automated processes. This role involves mentoring junior testers, collaborating closely with development teams, and playing a key part in enhancing automation frameworks. The engineer will contribute to test planning, lead test execution, and advocate for continuous improvement in quality practices.</p><p>Job Description </p><p> Key Responsibilities:</p><ul><li>Test Strategy &amp; Planning<ul><li>Participate in defining test strategies for projects.</li><li>Develop test plans, test cases, and automation scripts.</li><li>Contribute to best practices and standards for test execution and documentation.</li></ul></li><li>Test Execution &amp; Automation<ul><li>Execute manual and automated test cases across platforms.</li><li>Design and maintain automation scripts for functional, regression, and smoke testing.</li><li>Integrate test suites within CI/CD pipelines and monitor execution.</li></ul></li><li>Mentorship &amp; Review<ul><li>Mentor and support junior testers with technical guidance and code reviews.</li><li>Share knowledge of tools and practices through documentation or training sessions.</li></ul></li><li>Collaboration &amp; Requirements Analysis<ul><li>Work with developers, business analysts, and product owners to understand functional and technical requirements.</li><li>Participate in sprint planning and estimation meetings.</li><li>Provide clear and timely feedback on quality risks, defects, and improvements.</li></ul></li><li>Defect Management &amp; Reporting<ul><li>Log, track, and manage defects using standard tools (e.g., JIRA, Azure DevOps).</li><li>Analyze test results and prepare reports on test coverage and effectiveness.</li><li>Provide input on improving software quality and testability.</li></ul></li><li>Continuous Improvement<ul><li>Explore new tools and approaches to improve testing efficiency and coverage.</li><li>Contribute to team retrospectives and process enhancements.</li></ul></li></ul><p>Not a perfect fit? </p><p> Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p><p>Qualifications </p><p> Education &amp; Experience:</p><ul><li>Bachelor's degree in computer science, Information Technology, or a related field.</li><li>4+ years of experience in software testing, including hands-on test automation.</li><li>Experience mentoring junior team members.</li><li>Strong understanding of QA methodologies, tools, and processes.</li></ul><p>Technical Skills:</p><ul><li>Proficiency in test case design, test execution, and automation scripting.</li><li>Hands-on experience with automation tools (e.g., Selenium, Appium, TestNG, Cucumber).</li><li>Knowledge of API testing tools (e.g., Postman, Rest Assured).</li><li>Familiarity with CI/CD pipelines and tools (e.g., Jenkins, GitHub Actions, Azure DevOps).</li><li>Experience with at least one programming/scripting language (e.g., Java, Python).</li><li>Performance testing experience (e.g., JMeter) is a plus.</li><li>Certified ISTQB Foundation level is mandatory</li><li>Certified ISTQB Agile tester is a Mandatory.</li></ul><p>Soft Skills:</p><ul><li>Strong analytical and problem-solving skills.</li><li>Clear and effective communication with technical and non-technical stakeholders.</li><li>Initiative in identifying testing improvements and automation opportunities.</li><li>Ability to work independently and collaboratively in Agile environments.</li></ul><p>Who we are </p><p> We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same. Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance. Together we can.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in computer science, Information Technology, or a related field.</li><li>4+ years of experience in software testing, including hands-on test automation.</li><li>Experience mentoring junior team members.</li><li>Strong understanding of QA methodologies, tools, and processes.</li><li>Proficiency in test case design, test execution, and automation scripting.</li><li>Hands-on experience with automation tools (e.g., Selenium, Appium, TestNG, Cucumber).</li><li>Knowledge of API testing tools (e.g., Postman, Rest Assured).</li><li>Familiarity with CI/CD pipelines and tools (e.g., Jenkins, GitHub Actions, Azure DevOps).</li><li>Experience with at least one programming/scripting language (e.g., Java, Python).</li><li>Performance testing experience (e.g., JMeter) is a plus.</li><li>Certified ISTQB Foundation level is mandatory</li><li>Certified ISTQB Agile tester is a Mandatory.</li><li>Strong analytical and problem-solving skills.</li><li>Clear and effective communication with technical and non-technical stakeholders.</li><li>Initiative in identifying testing improvements and automation opportunities.</li><li>Ability to work independently and collaboratively in Agile environments.</li></ul>

<p>The Senior Full-Stack Developer is responsible for the design, development, deployment, and continuous improvement of ITIDA's customer-facing digital products. This includes public-facing websites, external service portals, API integrations, and any digital interface that connects ITIDA with its external stakeholders including registered companies, technology investors, program applicants, and the general public.</p><p>&nbsp;</p><p>This role operates within the Digital Transformation scope under the direct supervision of the IT Manager, and works in close coordination with the Internal Applications team. The position is expected to function with a high degree of autonomy, taking end-to-end ownership of external digital products from requirements gathering through to production and maintenance.</p><p></p><p><strong>1&nbsp; External Web &amp; Portal Development</strong></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Design, develop, and maintain ITIDA's public-facing websites, service portals, and digital platforms.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Build responsive, accessible, and performant front-end interfaces aligned with ITIDA's brand identity and UX standards.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Develop robust back-end services, RESTful APIs, and integrations with third-party systems and government platforms.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure all external-facing applications meet web security standards (OWASP Top 10) and performance benchmarks.</p><p>&nbsp;</p><p><strong>2&nbsp; API Development &amp; Integration</strong></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Design and expose secure REST/GraphQL APIs consumed by external partners, mobile applications, and third-party integrations.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Integrate with external government systems, payment gateways, identity verification services, and data providers as required.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Document all APIs using OpenAPI/Swagger standards and maintain up-to-date technical documentation.</p><p>&nbsp;</p><p><strong>3&nbsp; Architecture &amp; Technical Quality</strong></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Contribute to the selection of frameworks, tools, and hosting architectures for external applications.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Enforce coding standards, conduct code reviews, and maintain a clean, maintainable codebase.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Implement CI/CD pipelines and automated testing (unit, integration, end-to-end) for all external products.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Monitor application health, performance, and uptime using appropriate observability tools; respond to incidents.</p><p>&nbsp;</p><p><strong>4&nbsp; Collaboration &amp; Stakeholder Engagement</strong></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Translate business and departmental requirements into clear technical specifications and deliver against agreed timelines.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Work closely with the Business Analyst on requirements documentation, gap analysis, and SLA definitions.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Coordinate with the Internal Applications team to ensure consistency in shared components, design systems, and data contracts.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Liaise with external vendors, hosting providers, and technology partners as needed.</p><p>&nbsp;</p><p><strong>5&nbsp; Security, Compliance &amp; Governance</strong></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure all external applications comply with EGCert Security requirements applicable to public-facing services.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Apply security best practices across the full stack: input validation, authentication, authorization, encryption, and audit logging.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Participate in periodic security assessments and penetration testing cycles; remediate identified vulnerabilities within agreed SLAs.</p><p><strong>Requirements</strong></p><ul><li><p><strong>1 Education</strong></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a closely related field.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; A relevant postgraduate qualification or professional certifications are a plus.</p><p>&nbsp;</p><p><strong>2&nbsp; Experience</strong></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 5 to 8 years of hands-on experience in full-stack web development, with a strong portfolio of external-facing digital products.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Demonstrated experience owning the full development lifecycle: requirements, design, development, testing, deployment, and maintenance.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Prior experience in a government agency, public sector digital services, or regulated environment is an advantage.</p><p>&nbsp;</p><p><strong>3&nbsp; Technical Skills — Front-End</strong></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Proficiency in one or more modern JavaScript frameworks: React.js, Vue.js, or Angular.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong command of HTML5, CSS3, responsive design principles, and accessibility standards.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Familiarity with component libraries and design systems.</p><p>&nbsp;</p><p><strong>4&nbsp; Technical Skills — Back-End</strong></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Proficiency in one or more server-side languages/frameworks: Node.js (Express/NestJS), Python (Django/FastAPI), PHP (Laravel), or Java (Spring Boot).</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong experience designing and consuming RESTful APIs; GraphQL experience is a plus.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Solid understanding of authentication and authorization patterns: OAuth 2.0, JWT, OpenID Connect.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience with relational databases (PostgreSQL, MySQL, SQL Server) and basic query optimization.</p><p>&nbsp;</p><p><strong>5&nbsp; DevOps &amp; Infrastructure</strong></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience with cloud platforms — Microsoft Azure preferred (aligns with ITIDA's existing M365/Azure environment); AWS or GCP also acceptable.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Practical knowledge of containerization (Docker) and orchestration concepts (Kubernetes is a plus).</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Hands-on experience with CI/CD tools: Azure DevOps, GitHub Actions, GitLab CI, or equivalent.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Understanding of DNS, SSL/TLS, CDN configuration, and web hosting management.</p><p>&nbsp;</p><p><strong>6&nbsp; Soft Skills</strong></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong written and verbal communication skills in both Arabic and English.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to work independently and take ownership of deliverables with minimal supervision.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong analytical and problem-solving mindset; comfortable with ambiguity in early-stage projects.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Collaborative team player with experience working alongside non-technical stakeholders.</p></li></ul><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Join Us At Vodafone, we re not just shaping the future of connectivity for our customers we re shaping the future for everyone who joins our team. When you work with us, you re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact. Job Summary The QA &amp; Testing Auto. Tech Specialist (Enterprise Solutions Tribe) is responsible for supporting the testing team to ensure the quality and reliability of software products. This entry-level role focuses on executing manual test cases, learning the fundamentals of automation, and assisting in the identification and reporting of bugs. The engineer will work under the supervision of senior testers and collaborate with development teams to gain hands-on experience in the software testing lifecycle. Job Description Key Responsibilities: Test Execution &amp; Documentation Execute manual test cases and report defects clearly. Assist in documenting test scenarios, steps, and expected results. Help maintain test artifacts under guidance. Automation Support Participate in learning automation scripting and framework usage. Assist in running automated tests and interpreting basic results. Support senior testers in test script development and maintenance. Collaboration &amp; Communication Work closely with Business team members and developers to understand requirements and testing scope. Attend daily standups, sprint planning, and review meetings. Provide updates on test execution progress and issues. Learning &amp; Development Take part in internal training and mentorship programs. Stay updated with foundational QC and automation concepts. Gradually take on more complex testing tasks as skills develop. Capture lessons learnt and best practice to improve test methodologies. Not a perfect fit? Worried that you don t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you re excited about this role but your experience doesn t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity. Qualifications Education &amp; Experience: Bachelor s degree in computer science, Information Technology, or a related field. 1 2 years of experience in software testing. Internship or academic experience in testing is a plus. Basic understanding of software development and QA processes. Certified ISTQB Foundation level is mandatory. Technical Skills: Knowledge of test case design, execution, and bug reporting. Familiarity with at least one test management or defect-tracking tool (e.g., JIRA). Exposure to test automation tools (e.g., Selenium, Appium). Basic understanding of scripting or programming (e.g., Java, Python). Awareness of Agile methodologies. Certified ISTQB Agile tester is a plus. Soft Skills: Good communication and collaboration skills. Willingness to learn and take direction from senior team members.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education &amp; Experience: Bachelor s degree in computer science, Information Technology, or a related field. 1 2 years of experience in software testing. Internship or academic experience in testing is a plus. Basic understanding of software development and QA processes. Certified ISTQB Foundation level is mandatory. Technical Skills: Knowledge of test case design, execution, and bug reporting. Familiarity with at least one test management or defect-tracking tool (e.g., JIRA). Exposure to test automation tools (e.g., Selenium, Appium). Basic understanding of scripting or programming (e.g., Java, Python). Awareness of Agile methodologies. Certified ISTQB Agile tester is a plus. Soft Skills: Good communication and collaboration skills. Willingness to learn and take direction from senior team members. Detail-oriented mindset with an eagerness to improve. Team player with a proactive attitude.</p><p></p></section>

<p><strong>o General responsibilities:</strong></p><ul><li><p>Consult with users and management to conduct information assessments to determine user needs and to define solutions to meet business requirements.</p></li><li><p>Research, plan and design an enterprise environment with appropriate hardware, operating systems, applications, and communication components to support business requirements.</p></li><li><p>Analyze and recommend both hardware and software requirements for existing and future implemented services.</p></li><li><p>Identifying opportunities that can improve the efficiency of the business and technical processes.</p></li><li><p>Participate in the development and implementation of short and long-term strategic IT plans to ensure infrastructure capacity meets existing and future group requirements in collaboration with other teams.</p></li><li><p>Prepare technical requirements, scope of work reports, and other documentation for infrastructure projects and associated efforts.</p></li><li><p>Coordinate with external vendors for the acquisition, support and maintenance of information technology hardware and software systems.</p></li><li><p>Manage the ability to continue providing a pre-determined &amp; agreed level of IT services.</p></li><li><p>Ensure the availability, continuity and security of various systems and monitor different logs.</p></li><li><p>Develop and document operational procedures and users’ manuals when needed.</p></li><li><p>Manage change requests &amp; determine the need to perform a system change whenever needed through standard procedures.</p></li><li><p>Works under the general direction of senior management and provides different reports indicating the IT infrastructure status as well as any reports required by higher management.</p></li><li><p>Communicate with different teams whenever required to complete work duties.</p></li><li><p>Support users in all offered services.</p></li></ul><p>&nbsp; <strong>o Systems responsibilities:</strong></p><ul><li><p>plan, design, install, configure, test, evaluate, operate and administrate, monitor, maintain, integrate, document, report and provide support for different infrastructure systems at Nile University including but not limited to different Hardware (Servers, Storage, RAID settings, etc.), Virtualization systems, Operating systems (Windows/Linux), System Center, Application servers, Backup and recovery systems along with servers’ Endpoint protection.</p></li><li><p>Identify and set the configuration items for different systems and verify their completeness &amp; correctness.</p></li><li><p>Develop and administrate backup, archive &amp; restore processes for different systems and data according to Nile University policy. Besides monitoring the backup logs and testing the restoration processes regularly.</p></li><li><p>Monitor and assess the utilization and performance of different services and infrastructure resources (Hardware and software) regularly to ensure their effectiveness using monitoring tools or manually.</p></li><li><p>Perform regular maintenance of servers through the installation of software updates and upgrades, along with hardware replacements and expansions.</p></li><li><p>Recommend and ensure the standard implementation of policies, procedures and operations and ensure consistency with Nile University policies.</p></li><li><p>Analyze and resolve different systems issues using diagnostic software and/or technical troubleshooting procedures.</p></li><li><p>Perform different software migrations or hardware physical reallocation for the IT infrastructure systems.</p></li></ul><p>&nbsp;<strong> o Network responsibilities:</strong></p><ul><li><p>plan, design, install, configure, test, evaluate, operate and administrate, monitor, maintain, integrate, document, report and provide support for the network infrastructure components including routers, switches, wireless controllers, access points, VOIP system, load balancers, VPN and network security systems. Besides ensuring reliable connectivity for NU users and hosted services over LAN/WLAN.</p></li><li><p>Monitor the performance of the core routing and switching systems, besides managing the VLAN configuration for its proper function.</p></li><li><p>Manage the call manager system for the best performance and monitor its usage, besides configuring and installing IP phones for different users.</p></li><li><p>Define, apply and monitor security policies on different security systems (e.g. Fortinet appliances, firewalls, IPS etc.) and ensure their consistency with the business needs.</p></li><li><p>Monitor the Internet bandwidth utilization and implement appropriate policies to ensure higher performance.</p></li><li><p>Manage and monitor VPN configurations and access permissions for different users. And Perform service evaluation for different network services.</p></li><li><p>Plan and control the network infrastructure changes and monitor their impact on different users and hosted services.</p></li></ul><p></p><p><strong>Requirements</strong></p><p><strong>o Education and experience:</strong></p><ul><li><p>Bachelor’s degree in communication or computer science or a related field.</p></li><li><p>At least eight years of experience in relevant field in well-known and large-scale organizations that support at least 1,500 users.</p></li><li><p>Microsoft technical certifications are required.</p></li><li><p>CCNA is required.</p></li><li><p>Master’s degree in a related field is a plus.</p></li><li><p>CCNP and CCDP are a plus.</p></li><li><p>ITIL knowledge is a plus.</p></li><li><p>Project management knowledge is a plus.</p></li></ul><p><strong>&nbsp; o Technical skills:</strong></p><ul><li><p>Proficient understanding of common server architectures, and expert in installing, configuring, and administrating different servers’ software, hardware and storage systems (SAN, NAS, DAS) (EMC, and Dell Technologies).</p></li><li><p>Proficient understanding of common storage subsystems connectivity (Fiber Channel, ISCSI, SATA, SAS, SCSI, etc.), storage subsystem disk configuration (RAID levels), along with clustering and logical partitions.</p></li><li><p>Expert in setting up and administrating VMware virtualization systems (VCenter, ESXi, etc.)</p></li><li><p>Expert in setting up and administrating different operating systems of servers (Windows\Linux).</p></li><li><p>Expert in using and administrating networking related protocols and services, including but limited to TCP, UDP, ICMP, FTP, SFTP, SSH, HTTP and HTTPS.</p></li><li><p>Expert in setting up and administrating MS Domain Controllers including but not limited to PowerShell scripts, GPO, managing trust relations, moving FSMO rules, upgrading domain controllers and raising functional levels, etc.</p></li><li><p>Expert in setting up and administrating the DNS, DHCP, SCCM, SCOM, WSUS, NPS, File sharing services, DFS, FTP, CA, NTP, MS Exchange, MS SharePoint, SQL servers, MySQL, IIS/Apache servers, Print servers, Backup and archiving systems, LDAP integrations.</p></li><li><p>Expert in administrating mailing and other services offered by MS Office365.</p></li><li><p>Expert in Implementing, administrating and supporting different integrations (Domain, Office365, SSO, etc.)</p></li><li><p>Ability to understand new software packages or hardware equipment &amp; fast enough to learn new technologies.</p></li><li><p>Proven experience in managing and designing network infrastructure systems (LAN configuration, WAN configuration, Routers, Switches, Firewalls, Wireless controllers and Cisco Call managers).</p></li><li><p>Expert in Cisco, Huawei and Fortinet network equipment and technologies.</p></li><li><p>Expert in network diagnostic, monitoring and analysis tools (e.g., Cisco prime, Solar winds, etc.).</p></li><li><p>Expert in access control models and network security.</p></li></ul><p><strong>&nbsp; o Soft skills:</strong></p><ul><li><p>Creative skills to identify and define user enterprise needs and turn them into workable plans and automated processes.</p></li><li><p>High searching and self-learning capabilities.</p></li><li><p>Aggressive problem diagnosis and creative problem-solving skills.</p></li><li><p>Strong interpersonal and communications skills with colleagues and clients either verbally or in writing.</p></li><li><p>Good command of English.</p></li><li><p>Determines when issues should be escalated to a higher level.</p></li><li><p>Capable of writing proposals or reports, documenting procedures, acting as a vendor liaison, making presentations to client audiences or professional peers, and working closely with upper management.</p></li><li><p>Proactive with strong self-management skills to juggle multiple tasks and priorities within the constraints of timelines and budgets.</p></li></ul><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Co-ordinate and manage the day to day activities of the Radio planning subgroup and ensuring that targets are met within the defined time frame. Come up with initiatives to improve Radio planning workflow Processes with external entities and cost saving initiatives as well. Ensuring that all trials are done according to plan</p><p><strong>Key Accountabilities &amp; Decision Ownership</strong></p><p><strong>Technical Management</strong> Throughout the assigned geographical area, the Senior Supervisor shall have the following responsibilities for both 2G and 3G Radio access networks:</p><ul><li>Supervise the radio base station rollout activities for his area in a timely manner according to the agreed rollout plan.</li><li>Ensuring regular survey schedule are conducted according to plan.</li><li>Ensure that different types of planning analysis methodologies are carried out by his subordinates to identify problem areas and assess network planning new techniques.</li><li>Guide and supervise the BTS sites design in the area of responsibility to support the Coverage/Capacity/Quality targets. (Macro/Micro/Indoor cells)</li><li>Be fully aware of the impact and apply the requirements of Egyptian Protocols on BTS design.</li><li>Supervise the dimensioning process to maintain radio network accessibility within the acceptable Grade of Service (2%) without over providing the access layer capacity.</li><li>Be fully aware of and proactively manage the traffic trends in the areas of his/her responsibilities</li><li>Supporting the sales and marketing teams with emergency events and sales coverage issues within specified timescales</li></ul><p><strong>HR Management</strong></p><ul><li>Supervise a group of Radio planning engineers</li><li>Build a solid proactive team with full co-operation and teamwork spirit.</li><li>Keep team members motivated supporting team ideas and activities while being transparent for management.</li><li>Organize activities and distribute tasks within the team.</li><li>Coaching new team members and get them merged within the team.</li><li>Carry required Performance Appraisal for his team members</li><li>Provide development plans for his team members</li><li>Conduct regular meetings with his team and provide on target feedback to them.</li></ul><p><strong>Reporting</strong></p><ul><li>Provide visibility through regular reports and keep record of all activities in the areas of responsibility.</li><li>Review all his subordinates reports before submission to the management.</li></ul><p><strong>Customers Satisfaction</strong></p><ul><li>Ensuring high standard of Quality of service to our subscribers.</li></ul><p><strong>Global Network Coordination</strong></p><ul><li>Liaise with VF-Group to ensure the best target architecture is implemented in the network</li><li>Manage the technical plans in coordination with the global competence centre.</li></ul><p><strong>Environmental / Legal Standards</strong></p><ul><li>Perform all previously mentioned duties and tasks in compliance with the environmental standards, legal requirements governing his/her area.</li><li>Be fully acquainted with the following:</li><li>Vodafone Environmental Management System (EMS) policy and related documentation.</li><li>Significant impacts related to his job and his role and responsibility to control it.</li><li>Potential consequences of not following related EMS documentation.</li></ul><p><strong>Communication / Interfaces</strong></p><ul><li>Interface with different departments within the Company</li><li>Attend relevant meetings with senior management</li></ul><p><strong>Core Competencies, Knowledge, and Experience</strong></p><p>Education: B.Sc. in Electrical Engineering Communication section from a reputable university</p><p>Work Experience: A minimum of 7 years working experience, preferably in RAN planning.</p><p>PC Knowledge: Experience of MS Office (Excel, WinWord and Power Point). Familiarity with MS Access is preferred .</p><p>Technical skills: Good knowledge of radio propagation theories should be fully aware of radio planning tools and techniques in addition to knowledge of radio network planning roadmap and capacity features used in network planning.</p><p>Personal skills: Managerial skills, Good command of English language, Ability to work independently and under pressure. A Supervisor with strong yet diplomatic personality, analytical and creative thinking. Well organized, co-operative and able to meet changing work conditions and peak workloads.</p><p>Putting customer first Is responsive Communicates clearly. Takes personal responsibility</p><p>Performing through our people Gets the right resources and manages team Communicates to support team effectiveness and keeps people informed Cooperates and speaks positively about the team and promote team effectiveness Delegates challenging work and encourages others Works to build commitment Understands emotion and verbal content Directs people, sets limits and sticks to performance standards and takes actions to address performance when necessary</p><p>Delivering Results Wants to do job well and creates own measures of excellence Helps others to concentrate on priorities and improves performance Reacts to short-term opportunities Takes account of financial impact of actions. Is sensitive in a time-sensitive situation.</p><p>Managing a changing environment Accepts the need for flexibility and applies rules flexibly Takes a long-term perspective Identifies problem and sees basic relationships and patterns.</p><p>Making a personal difference Acts confidently within job role. Willing to learn and take action to improve him/her self Acts according to basic values and openness and honesty.</p><p>Communicating for Impact States intention and takes action to persuade directly Understands formal and informal structures</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>B.Sc. in Electrical Engineering Communication section from a reputable university</li><li>A minimum of 7 years working experience, preferably in RAN planning.</li><li>Experience of MS Office (Excel, WinWord and Power Point). Familiarity with MS Access is preferred.</li><li>Good knowledge of radio propagation theories should be fully aware of radio planning tools and techniques in addition to knowledge of radio network planning roadmap and capacity features used in network planning.</li><li>Managerial skills, Good command of English language, Ability to work independently and under pressure. A Supervisor with strong yet diplomatic personality, analytical and creative thinking. Well organized, co-operative and able to meet changing work conditions and peak workloads.</li><li>Putting customer first Is responsive Communicates clearly. Takes personal responsibility</li><li>Performing through our people Gets the right resources and manages team Communicates to support team effectiveness and keeps people informed Cooperates and speaks positively about the team and promote team effectiveness Delegates challenging work and encourages others Works to build commitment Understands emotion and verbal content Directs people, sets limits and sticks to performance standards and takes actions to address performance when necessary</li><li>Delivering Results Wants to do job well and creates own measures of excellence Helps others to concentrate on priorities and improves performance Reacts to short-term opportunities Takes account of financial impact of actions. Is sensitive in a time-sensitive situation.</li><li>Managing a changing environment Accepts the need for flexibility and applies rules flexibly Takes a long-term perspective Identifies problem and sees basic relationships and patterns.</li><li>Making a personal difference Acts confidently within job role. Willing to learn and take action to improve him/her self Acts according to basic values and openness and honesty.</li><li>Communicating for Impact States intention and takes action to persuade directly Understands formal and informal structures</li></ul><p></p></section>

<p>Requirements:</p><p>&nbsp;</p><p>* Experience: Previous experience in the restaurant and food & beverage (F&B) warehouse sector is preferred.</p><p>* Computer Skills: Proficiency in using computers and inventory management software (ERP programs or Excel).</p><p>* Language: Good level of English.</p><p>* Location: Applicants must be residents of 6th of October City or nearby areas.</p><p>* Education: A university degree or higher institute diploma relevant to the job.</p><p>* Military Status: A clear and defined military service status (for males).</p><p>&nbsp;</p><p>Key Job Responsibilities:</p><p>&nbsp;</p><p>* Accurately receiving, coding, and classifying incoming goods and food supplies.</p><p>* Accurately entering inbound and outbound movements into the company's computer system.</p><p>* Daily monitoring of warehouse stock levels to ensure no shortage of essential operating supplies.</p><p>* Maintaining the organization and cleanliness of the warehouses in accordance with health and food safety standards.</p><p>* Direct coordination with the purchasing department and the chef to facilitate stock movement.</p><p>* Preparing periodic inventory reports and performing immediate reconciliations with book balances.</p><p>&nbsp;</p><p>Job Benefits:</p><p>&nbsp;</p><p>* Competitive monthly salary (determined based on the personal interview).</p><p>* Comprehensive social and medical insurance.</p><p>* A supportive work environment with real opportunities for professional development and career advancement.</p><p>&nbsp;</p><p>&nbsp;</p><p>Work Location:</p><p>&nbsp;</p><p>* 6th of October City</p>

&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Manage movement and operation of vehicles and assign tasks to drivers.·        Monitor movement supervisors issuing driving commands to drivers.·        Monitor loading and unloading of vehicles from the slaughterhouse.·        Coordinate with various departments to set daily and weekly operation plans.·        Coordinate with different administrations in external missions.·        Participate in the process of selecting truck drivers in cooperation with the Human Resources department.·        Responsible for providing necessary safety and security tools for vehicles and conducting periodic tests.·        Supervise the installation of GPS for all company vehicles. ·        Supervise speed monitoring of vehicles and adherence of drivers to driving instructions.·        Responsible for monitoring each vehicle’s diesel consumption and producing periodic reports and sending them to the Movement Manager.·        Coordinate with the Vehicle Maintenance Manager to follow up on periodic maintenance of vehicles.·        Supervise the issuance of diesel allowances for vehicles on site in coordination with the Stores Administration.·        Prepare periodic reports about the vehicles and send them to the Movement Manager.·        Manage the daily operating costs of trucks, including cash advances, fuel consumption, and miscellaneous expenses. Education and job training level:·        Higher qualification.·        Experience in operating and managing vehicles.·        Experience in the poultry sector.·        At least 7 to 10 years of experience.·        Experience in vehicle management and operation.·        High leadership and management skills.·        High communication skills.·        Ability to solve problems. Make appropriate decisions.<p><strong>Additional details</strong></p><ul><li>Number of vacancies: 1</li><li>Shift system: morning only</li><li>Benefits: health insurance, social insurance</li></ul>

- مؤهل عالى ( خريجين فقط)- من 22 - 30 سنة- خبرة سابقة فى مجال ادارة المخازن- مقر العمل (الحوامدية)<p><strong>تفاصيل إضافية</strong></p><ul><li>عدد الشواغر: 1</li><li>نظام الورديات: صباحية فقط</li><li>المزايا: تأمين صحي، تأمين اجتماعي</li></ul>

<h3><strong>Full job description</strong></h3><h3>Travel Account</h3><p>Gain hands-on experience using <strong>Amadeus</strong> and <strong>GDS (Global Distribution Systems)</strong>—valuable skills that will strengthen your CV and open doors to future opportunities in the travel and tourism industry.</p><h3>Job Details</h3><ul><li><strong>Salary:</strong> E£22,000 gross per month.</li><li><strong>Location:</strong> Park St., Sheikh Zayed.</li><li><strong>Shifts:</strong> Rotational (24/7).</li><li>Transportation is provided to the nearest pick-up point.</li><li>Door-to-door transportation is provided for female employees after <strong>9:00 PM</strong>.</li><li><strong>Graduates and dropouts only.</strong></li></ul><p><strong>Pay:</strong> E£22,000.00 per month.</p><h3>Application Questions</h3><ul><li>Are you a graduate?</li><li>Are you legally authorized to work in Egypt (e.g., Egyptian citizen)?</li><li>Are you ready to start training on the <strong>20th of July</strong>?</li><li>Do you have any commitments during the upcoming <strong>6 months</strong>?</li><li><strong>(For male candidates)</strong> Have you completed the mandatory military service, or have you been exempt?</li><li>Are you comfortable working rotational shifts?</li><li>Are you comfortable working night and overnight shifts?</li></ul><p>&nbsp;</p>

<h2><strong>Job Description</strong></h2><ul><li><p>Handling Members directly (via email, WhatsApp and phone) and working on making their requests a reality.</p></li><li><p>The role of a Lifestyle Manager is mainly to work on our local Members’ requests both locally and internationally; and to handle requests of international Members visiting Egypt.</p></li><li><p>We provide recommendations, assistance and bookings on all lifestyle related aspects of our Members' lives.</p></li><li><p>Our Members’ requests cover anything and everything relating to their lifestyle, travel arrangements, booking restaurants, entertainment, sporting events, spas, beauty treatments, practical assistance, gifting service, event planning and much much more.</p></li><li><p>As a Lifestyle Manager you will be trained on a CRM program, to work as part of a global team, to provide world-class lifestyle service, and will develop a deeper understanding of the luxury markets around the world.</p></li></ul><p></p><p></p><p><strong>Requirements</strong></p><h2><strong>Job Requirements</strong></h2><ul><li><p>0-3 years experience<strong>&nbsp;in same role</strong></p></li><li><p>Fluency in spoken English and Arabic is a MUST - (Preferable graduates of international language schools)</p></li><li><p>Excellent written communication in English</p></li><li><p>Good presentation skills and working knowledge of MS Office - previous experience on CRM is a plus</p></li><li><p>University Graduate - preferably with background in PR, marketing, travel, social sciences, liberal arts.</p></li><li><p>Experience in hospitality (concierge, front desk, reservations, guest relations), high-end customer service, luxury retail, events and entertainment, PR and marketing is a plus</p></li><li><p>Ability to work independently while adhering very strictly to company rules &amp; regulations</p></li><li><p>Team player that can multitask, has an eye for detail, very much a people person and can work under pressure.</p></li><li><p>A basic understanding of luxury services and products is an advantage.</p></li><li><p>Lifestyle Managers work five days per week, with rotating shift based working hours. including weekends and all national/public holidays.</p></li></ul><p></p><p></p>

<p>We are looking for a motivated and enthusiastic Sales Executive to join our growing team. This role is ideal for fresh graduates or candidates with up to one year of experience who are eager to build a career in sales. You will be responsible for identifying potential clients, generating leads, building relationships, and contributing to the company’s growth by achieving sales targets.</p><p>Job Description:</p><ul><li><p>Identify and approach potential customers through calls, emails, networking, and meetings.</p></li><li><p>Generate and qualify new sales leads.</p></li><li><p>Present the company’s products to prospective clients.</p></li><li><p>Build and maintain strong client relationships.</p></li><li><p>Understand customer needs and recommend suitable solutions.</p></li><li><p>Follow up with leads and maintain an organized sales pipeline.</p></li><li><p>Negotiate and close sales opportunities.</p></li><li><p>Achieve monthly and quarterly sales targets.</p></li></ul><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>International Coordination &amp; Documentation: Coordinate directly with Chinese suppliers to gather all critical shipping documents (Commercial Invoices, Packing Lists, Certificates of Origin, Bill of Lading). Saudi Compliance Management: Handle the administrative side of Saudi import compliance. This includes registering products and initiating requests on the SABER platform , managing SASO certifications , and ensuring all documentation matches Saudi Customs requirements before the ship lands. System &amp; Shipment Tracking: Update and maintain the ERP/WMS system remotely. They will log inbound shipments from China, track transit milestones, and provide the Dammam warehouse team with precise ETA reports so they can prepare for offloading. B2B Order Processing: Receive and log material requests from the KSA sales/project teams, cross-reference them with available inventory across the 5,000+ SKUs, and generate picking lists for the Dammam and upcoming Jeddah warehouses. Supplier &amp; Forwarder Communication: Act as the primary day-to-day liaison between Mazallah, international freight forwarders, and shipping lines to track container movements and resolve freight delays.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's Degree from a reputable university. Fresh graduates are welcomed. Fluency in English is a must.</p><p></p></section>