وظائف سائقين درجة ثانية في مصر

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering red sea. The hotel offers an All-Inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.</p><br><p>A beautiful beach, delicious food with top-quality service restaurants with luxurious buffets, pools, Rixy Club exclusively for children and live entertainment all await your ultimate holiday experience.</p><br><p>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh and 9 km from Sharm El-Sheikh</p><br><br>Job Description<br><br><p>* Closely deal with all requests, problems and needs of guests staying at Rixos Seagate Sharm Hotel and find solutions to problems, focusing on guest satisfaction.</p><br><p>* Listen attentively to guests to get an effective customer-oriented perspective and handle complaints properly.</p><br><p>* Handle guest complaints and find solutions. Report any problems that take time to solve to his/her immediate and follow-up on the matter</p><br><p>* Greet guests that will check-in at the reception in coordination with the Front Office Department and, if possible, accompany the guests to their room and call them during the day to ask for any needs they may have.</p><br><p>* Make “Guest Contacts” during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these.</p><br><p>* Write down any comments, requests, suggestions and complaints received from guests during the day into the “Through Our Guests’ Eyes” report together with their answers and actions.</p><br><p>* Ask guests to fill out a questionnaire during the day. Assess the results of the questionnaire. Translate them into English and e-mail them to all of the department managers.</p><br><p>* Identify the special days of guests such as birthdays, wedding anniversaries etc., make the necessary organisation together with the related departments and monitor the organisation.</p><br><p>* Work in coordination with all departments and ensure the flow of necessary information.</p><br><p>* Take all special orders from guests such as birthday cakes, flowers etc., inform the necessary departments and ensure that the order is delivered to the guest.</p><br><p>* Ensure that requests for a babysitter, plane or coach ticket, restaurant reservation, medication etc. placed by guests are met as soon as possible.</p><br><p>* Follow the VIP procedures and greet VIP guests and bid them farewell.</p><br><p>* Walk agency representatives and potential guests around the facility.</p><br><p>* Prepare written documents for activities to be announced to guests. Ensure that these documents are distributed to guest rooms with the help of the related departments.</p><br><p>* Handle guest requests for the A la Carte restaurants and fill out a reservation form for each A la Carte restaurant and inform the F&amp;B Department.</p><br><p>* Observe the overall guest satisfaction during the activities and in the areas throughout the day and report to the Front Office Manager/Supervisor about the atmosphere.</p><br><p>* Have detailed knowledge of all physical features of the facility as well as all activities/services offered at the facility.</p><br><p>* Support hotel sales. Is authorised to sell charged services.</p><br><p>* Take part in the Emergency Response Teams.</p><br><p>* Keep any items that guests lose in the facility or forget in their room when checking- out. Deliver any lost and found to guests still at the hotel or send them by mail.</p><br><p>* Respond to guest inquiry forms and all written suggestions, complaints etc.</p><br><p>* Provide guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitor and report the incident to the Front Office Manager/Guest Relations Manager/Duty Manager.</p><br><p>* Be open to all developments related to the profession. Closely keep track of the developments so as to contribute to finding solutions.</p><br><p>* Take part in training programmes and departmental internal communication meetings.</p><br><p>* Due to being in direct contact with guests, must always look clean, neat and fresh.</p><br><p>* To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).</p><br><p>* To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.</p><br><p>* To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment.</p><br><p>* Carry out all responsibilities related to the quality management and food safety Systems implemented at the facilities.</p><br><p>* Carry out all other duties assigned by managers and hotel management not specified in the job description.</p><br><br>Qualifications<br><br><p>Education: At least a high school or vocational diploma.</p><br><p>* Experience: At least 2 years of experience in the industry.</p><br><p>* Foreign Language: Proficiency in English to communicate with guests and understand the professional terminology related to the devices and equipment used and a good command of Arabic, German, French or Russian.</p><br><p>* Courses and Training: Prior attendance in seminars and trainings related to the job.</p><br><p>* Computer Literacy: MS Office applications, Front Office programmes (Fidelio, Opera etc.).</p><br><p>* Skills: Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques and processes related to the job expected to perform jobs that require experience in the field, concern more than one unit/process, and are similar in nature.</p><br> </div>

<p><h4>Company description</h4> <p>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering Red Sea. The hotel offers an all-inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.</p> <p>A beautiful beach, delicious food with top-quality service, restaurants with luxurious buffets, pools, Rixy Club exclusively for children, and live entertainment all await your ultimate holiday experience.</p> <p>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh, and 9 km from Sharm El-Sheikh.</p> <h4>Job description</h4> <ul> <li>Closely deal with all requests, problems, and needs of guests staying at Rixos Hotels Egypt and find solutions to problems, focusing on guest satisfaction.</li> <li>Listen attentively to guests to get an effective customer-oriented perspective and handle complaints properly.</li> <li>Handle guest complaints and find solutions. Report any problems that take time to solve to his/her direct manager and follow up on the matter.</li> <li>Greet guests that will check in at the reception in coordination with the Front Office Department and, if possible, accompany the guests to their room and call them during the day to ask for any needs they may have.</li> <li>Make “Guest Contacts” during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions, and problems, and find solutions to these.</li> <li>Write down any comments, requests, suggestions, and complaints received from guests during the day into the “Through Our Guests’ Eyes” report together with their answers and actions.</li> <li>Ask guests to fill out a questionnaire during the day. Assess the results of the questionnaire. Translate them into English and email them to all of the department managers.</li> <li>Identify the special days of guests such as birthdays, wedding anniversaries, etc., make the necessary organisation together with the related departments and monitor the organisation.</li> <li>Work in coordination with all departments and ensure the flow of necessary information.</li> <li>Take all special orders from guests such as birthday cakes, flowers, etc., inform the necessary departments and ensure that the order is delivered to the guest.</li> <li>Ensure that requests for a babysitter, plane or coach ticket, restaurant reservation, medication, etc. placed by guests are met as soon as possible.</li> <li>Follow the VIP procedures and greet VIP guests and bid them farewell.</li> <li>Walk agency representatives and potential guests around the facility.</li> <li>Prepare written documents for activities to be announced to guests. Ensure that these documents are distributed to guest rooms with the help of the related departments.</li> <li>Handle guest requests for the à la carte restaurants and fill out a reservation form for each à la carte restaurant and inform the F&B Department.</li> <li>Observe the overall guest satisfaction during the activities and in the areas throughout the day and report to the Guest Relations Manager/Supervisor about the atmosphere.</li> <li>Have detailed knowledge of all physical features of the facility as well as all activities/services offered at the facility.</li> <li>Support hotel sales. Is authorised to sell charged services.</li> <li>Take part in the Emergency Response Teams.</li> <li>Keep any items that guests lose in the facility or forget in their room when checking out. Deliver any lost and found to guests still at the hotel or send them by mail.</li> <li>Respond to guest inquiry forms and all written suggestions, complaints, etc.</li> <li>Provide guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitor and report the incident to the Guest Relations Manager.</li> <li>Be open to all developments related to the profession. Closely keep track of the developments so as to contribute to finding solutions.</li> <li>Take part in training programmes and departmental internal communication meetings.</li> <li>Due to being in direct contact with guests, must always look clean, neat, and fresh.</li> <li>To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which are organized to protect biological diversity and share the responsibilities, share the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out, etc.).</li> <li>To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.</li> <li>To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staff.</li> <li>Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities.</li> <li>Carry out all other duties assigned by managers and hotel management not specified in the job description.</li> </ul> <h4>Qualifications</h4> <ul> <li>Education: At least a high school diploma.</li> <li>Experience: At least 2 years of experience in the industry.</li> <li>Foreign language: Proficiency in English to communicate with guests and understand the professional terminology related to the devices and equipment used and a good command of Arabic, German, French, or Russian.</li> <li>Courses and training: Prior attendance in seminars and trainings related to the job.</li> <li>Computer literacy: MS Office applications, Front Office programmes (Fidelio, Opera, etc.).</li> <li>Skills: Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques, and processes related to the job. Expected to perform jobs that require experience in the field, concern more than one unit/process, and are similar in nature.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Line of Service</b><br>Advisory<br><b>Industry/Sector</b><br>Technology<br><b>Specialism</b><br>Advisory - Other<br><b>Management Level</b><br>Senior Associate<br><b>Job Description &amp; Summary</b><br>A career within General Consulting services, will provide you with the opportunity to help clients seize essential advantages by working alongside business leaders to solve their toughest problems and capture their greatest opportunities. We work with some of the world's largest and most complex companies to understand their unique business issues and opportunities in an ever changing environment. We help create sustainable change by stimulating innovation, unlocking data possibilities, navigating risk and regulatory complexity, optimising deals, and aligning costs with business strategy to create a competitive advantage.<br><b>About PwC:</b> At PwC, we believe in harnessing technology and innovation to create solutions for our clients in various sectors. The Egypt Technology and Innovation Centre (ETIC) plays a crucial role in driving tech-forward initiatives and delivering cutting-edge projects. We are looking for a highly motivated and experienced Senior Associate Technical Project Manager to join our dynamic team. <br><b>Role Description/ Purpose</b><br>Technical Business analyst working in a team of analysts on digital asset delivery.<br><b>Key Responsibilities/ Activities</b><br>Details on the core tasks and activities that the person will perform<br>Requirements gathering, backlog population, business case creation, workshops, business requirements documentation etc.<br><b>Key Skills Required</b><br><b>Management Requirements</b> management is an activity that requires the identification, documentation, tracking, communication, and verification of the stakeholders' requirements within a project. It also involves managing changes to the requirements to ensure that the proposed solution meets the stakeholders' needs.Must Have Intermediate Gained certification or relevant training in this skill and applied the skill in more than 1 project that is aligned with the relevant experience areas (i.e. experience in requirements gathering for digital assets)<br><b>Business Process Workflow </b>Business process workflow is a method of managing and visualizing a business process from start to finish. It typically involves the visualization of tasks, tasks associated with specific individuals or teams, and the sequence of tasks which must be completed in order for the process to reach completion. It outlines the flow of activities, resources, and information.Must Have Intermediate Gained certification or relevant training in this skill and applied the skill in more than 1 project that is aligned with the relevant experience areas (i.e Has evidenced experience in using tooling to capture and visualise business processes)<br><b>Business Process Improvement </b>Business process improvement involves the business practice of identifying, analyzing and improving existing business processes to optimize performance, meet best practice standards or simply improve quality and the user experience for customers and end-users. Must Have Intermediate Gained certification or relevant training in this skill and applied the skill in more than 1 project that is aligned with the relevant experience areas (i.e Has evidenced experience in the production of future state processes)<br><b>Non-Functional Requirement (NFR) </b>A non-functional requirement (NFR) is a requirement that specifies criteria that can be used to judge the operation of a system, rather than specific behaviors. They are contrasted with functional requirements that define specific behavior or functions. The plan for implementing functional requirements is detailed in the system design.Must Have Intermediate Gained certification or relevant training in this skill and applied the skill in more than 1 project that is aligned with the relevant experience areas (i.e Has evidenced experience in documenting non-functional requirements)<br><b>Developing User Stories </b>Developing user stories is developing ways to describe the why and the what behind the day-to-day work of development team members, often expressed as persona + need + purpose. Understanding their role as the source of truth for what your team is delivering, but also why, is key to a smooth process.Must HaveIntermediateGained certification or relevant training in this skill and applied the skill in more than 1 project that is aligned with the relevant experience areas (i.e Has evidenced experience in the production of user story documentation)<br><b>Requirement Workshops </b>Collaborative sessions or meetings involving stakeholders and subject matter experts to gather, analyze, and define requirements for a project, system, or solution.Nice To Have Intermediate Gained certification or relevant training in this skill and applied the skill in more than 1 project that is aligned with the relevant experience areas (i.e Has evidenced experience of running requirements gathering workshops with technology and business stakeholders)<br><b>Relevant Experience Areas</b><br>Fluent in German and English language proficiency<br>4+ years of relevant work experience in Business Analysis<br>Particular industries, domains or technologies that the person should be familiar with<br>Experience working with project teams building software assets in a technical business analyst capacity, gathering requirements, populating backlogs with well formed information, a good understanding of creating business cases, using process mapping tools, and producing high quality documentation.<br><b>Training/ Qualifications Required</b><br>Any certifications, educational background or mandatory training<br>Ideally BCS Diploma in Business Analysis, Workshop facilitation &amp; ideation, Benefits analysis &amp; definition, BCS or APMG Agile BA certification<br>Preferred Communication Skills<br>Expectations for internal or client engagement levels and of English proficiency<br>Multiple, virtual meetings, written, high level of english proficiency<br><b>Education </b>(if blank, degree and/or field of study not specified)<br>Degrees/Field of Study required:<br>Degrees/Field of Study preferred:<br><b>Certifications </b>(if blank, certifications not specified)<br><b>Required Skills</b><br><b>Optional Skills</b><br>Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Business Analysis, Business Opportunities, Business Process Consulting, Business Process Improvement, Business Strategy, Business Transformation, Communication, Competitive Advantage, Competitive Analysis, Conducting Research, Consumer Behavior, Creativity, Customer Experience (CX) Strategy, Customer Insight, Customer Strategy, Data Analytics, Embracing Change, Emotional Regulation, Empathy, Go-to-Market Strategies, Inclusion {+ 14 more}<br><b>Desired Languages </b>(If blank, desired languages not specified)<br><b>Travel Requirements</b><br>Not Specified<br><b>Available for Work Visa Sponsorship?</b><br>No<br><b>Government Clearance Required?</b><br>No<br><b>Job Posting End Date</b><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Line of Service</b><br>Advisory<br><b>Industry/Sector</b><br>Technology<br><b>Specialism</b><br>Advisory - Other<br><b>Management Level</b><br>Senior Associate<br><b>Job Description &amp; Summary</b><br>A career within General Consulting services, will provide you with the opportunity to help clients seize essential advantages by working alongside business leaders to solve their toughest problems and capture their greatest opportunities. We work with some of the world's largest and most complex companies to understand their unique business issues and opportunities in an ever changing environment. We help create sustainable change by stimulating innovation, unlocking data possibilities, navigating risk and regulatory complexity, optimising deals, and aligning costs with business strategy to create a competitive advantage.<br><b>About PwC:</b> At PwC, we believe in harnessing technology and innovation to create solutions for our clients in various sectors. The Egypt Technology and Innovation Centre (ETIC) plays a crucial role in driving tech-forward initiatives and delivering cutting-edge projects. We are looking for a highly motivated and experienced Senior Associate Technical Project Manager to join our dynamic team. <br><b>Role Description/ Purpose</b><br>Technical Business analyst working in a team of analysts on digital asset delivery.<br><b>Key Responsibilities/ Activities</b><br>Details on the core tasks and activities that the person will perform<br>Requirements gathering, backlog population, business case creation, workshops, business requirements documentation etc.<br><b>Key Skills Required</b><br><b>Management Requirements</b> management is an activity that requires the identification, documentation, tracking, communication, and verification of the stakeholders' requirements within a project. It also involves managing changes to the requirements to ensure that the proposed solution meets the stakeholders' needs.Must Have Intermediate Gained certification or relevant training in this skill and applied the skill in more than 1 project that is aligned with the relevant experience areas (i.e. experience in requirements gathering for digital assets)<br><b>Business Process Workflow </b>Business process workflow is a method of managing and visualizing a business process from start to finish. It typically involves the visualization of tasks, tasks associated with specific individuals or teams, and the sequence of tasks which must be completed in order for the process to reach completion. It outlines the flow of activities, resources, and information.Must Have Intermediate Gained certification or relevant training in this skill and applied the skill in more than 1 project that is aligned with the relevant experience areas (i.e Has evidenced experience in using tooling to capture and visualise business processes)<br><b>Business Process Improvement </b>Business process improvement involves the business practice of identifying, analyzing and improving existing business processes to optimize performance, meet best practice standards or simply improve quality and the user experience for customers and end-users. Must Have Intermediate Gained certification or relevant training in this skill and applied the skill in more than 1 project that is aligned with the relevant experience areas (i.e Has evidenced experience in the production of future state processes)<br><b>Non-Functional Requirement (NFR) </b>A non-functional requirement (NFR) is a requirement that specifies criteria that can be used to judge the operation of a system, rather than specific behaviors. They are contrasted with functional requirements that define specific behavior or functions. The plan for implementing functional requirements is detailed in the system design.Must Have Intermediate Gained certification or relevant training in this skill and applied the skill in more than 1 project that is aligned with the relevant experience areas (i.e Has evidenced experience in documenting non-functional requirements)<br><b>Developing User Stories </b>Developing user stories is developing ways to describe the why and the what behind the day-to-day work of development team members, often expressed as persona + need + purpose. Understanding their role as the source of truth for what your team is delivering, but also why, is key to a smooth process.Must HaveIntermediateGained certification or relevant training in this skill and applied the skill in more than 1 project that is aligned with the relevant experience areas (i.e Has evidenced experience in the production of user story documentation)<br><b>Requirement Workshops </b>Collaborative sessions or meetings involving stakeholders and subject matter experts to gather, analyze, and define requirements for a project, system, or solution.Nice To Have Intermediate Gained certification or relevant training in this skill and applied the skill in more than 1 project that is aligned with the relevant experience areas (i.e Has evidenced experience of running requirements gathering workshops with technology and business stakeholders)<br><b>Relevant Experience Areas</b><br>4+ years of relevant work experience in Business Analysis<br>Particular industries, domains or technologies that the person should be familiar with<br>Experience working with project teams building software assets in a technical business analyst capacity, gathering requirements, populating backlogs with well formed information, a good understanding of creating business cases, using process mapping tools, and producing high quality documentation.<br><b>Training/ Qualifications Required</b><br>Any certifications, educational background or mandatory training<br>Ideally BCS Diploma in Business Analysis, Workshop facilitation &amp; ideation, Benefits analysis &amp; definition, BCS or APMG Agile BA certification<br>Preferred Communication Skills<br>Expectations for internal or client engagement levels and of English proficiency<br>Multiple, virtual meetings, written, high level of english proficiency<br><b>Education </b>(if blank, degree and/or field of study not specified)<br>Degrees/Field of Study required:<br>Degrees/Field of Study preferred:<br><b>Certifications </b>(if blank, certifications not specified)<br><b>Required Skills</b><br><b>Optional Skills</b><br>Accepting Feedback, Accepting Feedback, Active Listening, Agile Methodology, Analytical Thinking, Business Case Development, Business Process Improvement, Change Control Processes, Communication, Costing, Creativity, Embracing Change, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity, IT Project Lifecycle, Kanban (Project Management), Learning Agility, Optimism, Plan of Action and Milestones (POA&amp;M), Process Mapping, Process Standardization, Program Management, Project Budgeting {+ 23 more}<br><b>Desired Languages </b>(If blank, desired languages not specified)<br><b>Travel Requirements</b><br>Not Specified<br><b>Available for Work Visa Sponsorship?</b><br>No<br><b>Government Clearance Required?</b><br>No<br><b>Job Posting End Date</b><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering red sea. The hotel offers an All-Inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.</p><br><p>A beautiful beach, delicious food with top-quality service restaurants with luxurious buffets, pools, Rixy Club exclusively for children and live entertainment all await your ultimate holiday experience.</p><br><p>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh and 9 km from Sharm El-Sheikh</p><br><br>Job Description<br><br><p>* Closely deal with all requests, problems and needs of guests staying at Rixos Hotels Egypt and find solutions to problems, focusing on guest satisfaction.</p><br><p>*Listen attentively to guests to get an effective customer-oriented perspective and handle complaints properly.</p><br><p>* Handle guest complaints and find solutions. Report any problems that take time to solve to his/her direct manager and follow-up on the matter.</p><br><p>* Greet guests that will check-in at the reception in coordination with the Front Office Department and, if possible, accompany the guests to their room and call them during the day to ask for any needs they may have.</p><br><p>* Make “Guest Contacts” during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these.</p><br><p>* Write down any comments, requests, suggestions and complaints received from guests during the day into the “Through Our Guests’ Eyes” report together with their answers and actions.</p><br><p>* Ask guests to fill out a questionnaire during the day. Assess the results of the questionnaire. Translate them into English and e-mail them to all of the department managers.</p><br><p>* Identify the special days of guests such as birthdays, wedding anniversaries etc., make the necessary organisation together with the related departments and monitor the organisation.</p><br><p>* Work in coordination with all departments and ensure the flow of necessary information.</p><br><p>* Take all special orders from guests such as birthday cakes, flowers etc., inform the necessary departments and ensure that the order is delivered to the guest.</p><br><p>* Ensure that requests for a babysitter, plane or coach ticket, restaurant reservation, medication etc. placed by guests are met as soon as possible.</p><br><p>* Follow the VIP procedures and greet VIP guests and bid them farewell.</p><br><p>* Walk agency representatives and potential guests around the facility.</p><br><p>* Prepare written documents for activities to be announced to guests. Ensure that these documents are distributed to guest rooms with the help of the related departments.</p><br><p>* Handle guest requests for the A la Carte restaurants and fill out a reservation form for each A la Carte restaurant and inform the F&amp;B Department.</p><br><p>* Observe the overall guest satisfaction during the activities and in the areas throughout the day and report to the Guest Relations Manager/Supervisor about the atmosphere.</p><br><p>* Have detailed knowledge of all physical features of the facility as well as all activities/services offered at the facility.</p><br><p>* Support hotel sales. Is authorised to sell charged services.</p><br><p>* Take part in the Emergency Response Teams.</p><br><p>* Keep any items that guests lose in the facility or forget in their room when checking- out. Deliver any lost and found to guests still at the hotel or send them by mail.</p><br><p>* Respond to guest inquiry forms and all written suggestions, complaints etc</p><br><p>* Provide guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitor and report the incident to the Guest Relations Manager.</p><br><p>* Be open to all developments related to the profession. Closely keep track of the developments so as to contribute to finding solutions.</p><br><p>* Take part in training programmes and departmental internal communication meetings.</p><br><p>* Due to being in direct contact with guests, must always look clean, neat and fresh.</p><br><p>* To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).</p><br><p>* To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.</p><br><p>* To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs.</p><br><p>* Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities.</p><br><p>* Carry out all other duties assigned by managers and hotel management not specified in the job description.</p><br><br>Qualifications<br><br><p>* Education: At least a high school diploma.</p><br><p>* Experience: At least 2 years of experience in the industry.</p><br><p>* Foreign Language: Proficiency in English to communicate with guests and understand the professional terminology related to the devices and equipment used and a good command of Arabic, German, French or Russian.</p><br><p>* Courses and Training: Prior attendance in seminars and trainings related to the job.</p><br><p>* Computer Literacy: MS Office applications, Front Office programmes (Fidelio, Opera etc.).</p><br><p>* Skills: Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques and processes related to the job expected to perform jobs that require experience in the field, concern more than one unit/process, and are similar in nature.</p><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Company Description With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering red sea. The hotel offers an All-Inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues. A beautiful beach, delicious food with top-quality service restaurants with luxurious buffets, pools, Rixy Club exclusively for children and live entertainment all await your ultimate holiday experience. Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh and 9 km from Sharm El-Sheikh</p><p>Job Description * Closely deal with all requests, problems and needs of guests staying at Rixos Hotels Egypt and find solutions to problems, focusing on guest satisfaction. *Listen attentively to guests to get an effective customer-oriented perspective and handle complaints properly. * Handle guest complaints and find solutions. Report any problems that take time to solve to his/her direct manager and follow-up on the matter. * Greet guests that will check-in at the reception in coordination with the Front Office Department and, if possible, accompany the guests to their room and call them during the day to ask for any needs they may have. * Make Guest Contacts during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these. * Write down any comments, requests, suggestions and complaints received from guests during the day into the Through Our Guests Eyes report together with their answers and actions. * Ask guests to fill out a questionnaire during the day. Assess the results of the questionnaire. Translate them into English and e-mail them to all of the department managers. * Identify the special days of guests such as birthdays, wedding anniversaries etc., make the necessary organisation together with the related departments and monitor the organisation. * Work in coordination with all departments and ensure the flow of necessary information. * Take all special orders from guests such as birthday cakes, flowers etc., inform the necessary departments and ensure that the order is delivered to the guest. * Ensure that requests for a babysitter, plane or coach ticket, restaurant reservation, medication etc. placed by guests are met as soon as possible. * Follow the VIP procedures and greet VIP guests and bid them farewell. * Walk agency representatives and potential guests around the facility. * Prepare written documents for activities to be announced to guests. Ensure that these documents are distributed to guest rooms with the help of the related departments. * Handle guest requests for the A la Carte restaurants and fill out a reservation form for each A la Carte restaurant and inform the F&amp;B Department. * Observe the overall guest satisfaction during the activities and in the areas throughout the day and report to the Guest Relations Manager/Supervisor about the atmosphere. * Have detailed knowledge of all physical features of the facility as well as all activities/services offered at the facility. * Support hotel sales. Is authorised to sell charged services. * Take part in the Emergency Response Teams. * Keep any items that guests lose in the facility or forget in their room when checking- out. Deliver any lost and found to guests still at the hotel or send them by mail. * Respond to guest inquiry forms and all written suggestions, complaints etc * Provide guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitor and report the incident to the Guest Relations Manager. * Be open to all developments related to the profession. Closely keep track of the developments so as to contribute to finding solutions. * Take part in training programmes and departmental internal communication meetings. * Due to being in direct contact with guests, must always look clean, neat and fresh. * To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). * To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. * To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs. * Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities. * Carry out all other duties assigned by managers and hotel management not specified in the job description.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Education: At least a high school diploma.</li><li>Experience: At least 2 years of experience in the industry.</li><li>Foreign Language: Proficiency in English to communicate with guests and understand the professional terminology related to the devices and equipment used and a good command of Arabic, German, French or Russian.</li><li>Courses and Training: Prior attendance in seminars and trainings related to the job.</li><li>Computer Literacy: MS Office applications, Front Office programmes (Fidelio, Opera etc.).</li><li>Skills: Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques and processes related to the job expected to perform jobs that require experience in the field, concern more than one unit/process, and are similar in nature.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Tiered Approach</b></p><br> <p>In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:</p><br> <ul> <li><b>Tier 0</b>: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.</li> <li><b>Tier 1</b>: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments</li> <li><b>Tier 2</b>: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers</li> <li><b>Tier 3 or no tier indicated</b>: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates</li> </ul> <p>Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.</p><br> <p><b>Background</b></p><br> <p>UNDP’s decades-long partnership with Egypt has fostered a diverse portfolio of support across the economic, social, and environmental sectors. The current strategy builds on this strong foundation, aligning with Egypt Vision 2030 to advance a green, inclusive, and resilient development pathway driven by innovation and collaboration.&nbsp;</p><br> <p>As a strategic partner, UNDP Egypt plays a central role in accelerating progress toward the SDGs, with three pillars of support: Inclusive Growth and Digital Transformation; Governance, Social Inclusion, and Gender; and Climate and Nature. Drawing on global expertise and grounded in local experience, the Country Office works closely with partners on policy advisory and programmatic support, and bringing stakeholders together across the spectrum including government, private sector, academia and CSOs to address complex challenges and take advantage of opportunities.</p><br> <p>To remain agile within a rapidly changing development landscape, UNDP Egypt is implementing an organizational change process that aims to transition to a structure and financially viable business model that is more effectively and efficiently able to deliver on evolving national priorities.&nbsp;</p><br> <p>It is guided by four core principles:</p><br> <ul> <li>Retaining key capacities while investing in new expertise</li> <li>Strengthening and integrating quality assurance and programme finance</li> <li>Standardization and optimization across the teams / functions</li> <li>Financial sustainability of core structure - with flexibility for expansion / contraction</li> </ul> <p>This restructuring positions UNDP Egypt to remain a lean, responsive, and financially sustainable partner, one that is equipped to deliver integrated development solutions that support the country’s long-term aspirations.</p><br> <p><b>Position Purpose</b></p><br> <p>Under the guidance and supervision of the Finance Analyst, the Finance Associate ensures effective execution of financial services and processes in the Country Office and transparent utilization of financial resources. The Finance Associate promotes a collaborative, client-oriented approach consistent with UNDP rules and regulations</p><br> <p>The Finance Associate works in close collaboration with the Operations, Programme, and projects’ staff in the CO and with UNDP HQ and GSSC staff to exchange information and resolve finance-related issues.</p><br> <p>UNDP adopts a portfolio approach to accommodate changing business needs and leverage linkages across interventions to achieve its strategic goals. Therefore, UNDP personnel are expected to work across units, functions, teams, and projects in multidisciplinary teams in order to enhance and enable horizontal collaboration.</p><br> <p>Incumbent is expected to display managerial innovation, initiative, and a strong client orientation that encourages and rewards the timely delivery of financial services for all clients and partners. S/he might be required to undertake emerging tasks and additional duties as requested by direct supervisor or senior management.</p><br> <p><b>Duties and Responsibilities</b></p><br> <p><b>1.) &nbsp; Support administration and implementation of operational strategies and adapt processes and procedures:</b><br> •&nbsp;&nbsp;&nbsp;&nbsp;Ensure CO financial processes, financial records and reports, and audit follow-up comply with UNDP Programme and Operations Policies and Procedures (POPP). Implement effective internal control framework.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Support office management in preparing and reviewing CO finance business processes mapping and elaboration of the content of internal standard operating procedures in finance in consultation with the direct supervisor and office management.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Provide input for implementation of cost-saving and reduction strategies in consultation with the office management.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Routinely monitor financial exception reports for unusual activities and/or transactions; and investigate anomalies or unusual transactions. Inform senior CO management and other UNDP staff at Headquarters of the results of the investigation when satisfactory answers are not obtained.<br> &nbsp;</p><br> <p><b>2.) &nbsp;Support administration of budgets of CO management projects, and functioning of an optimal cost-recovery system:</b><br> •&nbsp;&nbsp;&nbsp;&nbsp;Provide researched information for planning and status of financial resources of the CO.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Prepare and modify budgets for UNDP management projects and Common Service projects.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Assist in the preparation of required budget revisions (ensuring multiyear budget revision) within the unit at required period and timely securing of ASLs.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Prepare timely cost-recovery/DPC bills in ERP for the services provided by UNDP, implement the revenue tracking system, and follow up on cost recovery.<br> &nbsp;</p><br> <p><b>3.) &nbsp;Provide accounting and administrative support to the Finance unit:</b><br> •&nbsp;&nbsp;&nbsp;&nbsp;Support proper control of the supporting documents for payments invoices and proper document management including systematic archiving.&nbsp;<br> •&nbsp;&nbsp;&nbsp;&nbsp;Prepare financial reports for projects and management funds/budget balance; and prepare all types of invoices.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Maintain the internal expenditures control system which ensures that invoices processed are matched and completed, transactions are correctly recorded and posted in ERP, and travel claims and other entitlements are duly processed.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Coordinate and review allocated General Ledger and sub-ledger accounts and support timely project closure.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Answer inquiries from UN agencies with supporting documents and take timely corrective actions on erroneous data in ERP and on unposted invoices, including the invoices with validation errors, match exceptions, and/or unapproved invoices. &nbsp;Prepare financial reports as required. Provide timely response to HQ requests to resolve financial data issues.&nbsp;<br> •&nbsp;&nbsp;&nbsp;&nbsp;Maintain the Accounts Receivables for UNDP projects.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Ensure timely recording, reconciliation, and submission of VAT claims to the relevant TAX authority and following up on VAT reimbursements.<br> &nbsp;</p><br> <p><b>4.) &nbsp; Ensure proper CO cash and Treasury management functioning:</b><br> •&nbsp;&nbsp;&nbsp;&nbsp;Timely review of cash position for local accounts to ensure sufficient funds for disbursements and maintain liquidity level approved by Treasury. Identify and record receipts and create deposits for revenue application on a timely basis.&nbsp;<br> •&nbsp;&nbsp;&nbsp;&nbsp;Identify and record contributions &amp; Deposits<br> •&nbsp;&nbsp;&nbsp;&nbsp;Prepare timely and accurate bank reconciliations and provide documentation to GSSC according to service level agreement. Initiate bank transfers and deals in ERP.&nbsp;<br> •&nbsp;&nbsp;&nbsp;&nbsp;Timely preparation of monthly cashflow forecast to ensure sufficient cash balance in local bank account. Liaise with participating UN Agencies to obtain disbursement estimate of their cash requirement.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Oversee multiple bank accounts associated with UNDP operations. Implement E-Banking and Check printing of Paycycle. Track issued checks and manage cancellations or reissuance when necessary.<br> &nbsp;</p><br> <p><b>5.) &nbsp; Ensure facilitation of knowledge building and knowledge sharing in the CO:</b><br> •&nbsp;&nbsp;&nbsp;&nbsp;Assist in organizing training for the operations/ projects staff on finance, audit and compliance matters, and implementation of Internal Control Framework (ICF).<br> •&nbsp;&nbsp;&nbsp;&nbsp;Synthesize lessons learned and best practices in financial management.<br> •&nbsp;&nbsp;&nbsp;&nbsp;Provide sound contributions to knowledge networks and communities of practice.<br> &nbsp;</p><br> <p>The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.</p><br> <p>Supervisory/Managerial Responsibilities: None</p><br> <p><b>Competencies</b></p><br> <i><b>Core&nbsp;</b></i> <br> <b>Achieve Results</b> LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline <br> <b>Think Innovatively</b> LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements&nbsp; <br> <b>Learn Continuously</b> <p>LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback</p><br> <br> <b>Adapt with Agility&nbsp;</b> LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible&nbsp; <br> <b>Act with Determination&nbsp;</b> LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident <br> <b>Engage and Partner</b> LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships <br> <b>Enable Diversity and Inclusion</b> LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination&nbsp; <br> <p><i><b>Cross-Functional &amp; Technical competencies&nbsp;:</b></i></p><br> <i><b>Thematic Area</b></i> <i><b>Name</b></i> <i><b>Definition</b></i> <br> <i><b>Business Management</b></i> <p>Customer Satisfaction/Client Management</p><br> <ul> <li>Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers' needs. Provide inputs to the development of customer service strategy. Look for ways to add value beyond clients' immediate requests. Ability to anticipate client's upcoming needs and concerns</li> </ul> <br> <i><b>Business Development</b></i> Knowledge Generation&nbsp; <ul> <li>Ability to research and turn information into useful knowledge, relevant for context, or responsive to a stated need</li> </ul> <br> <i><b>Business Management</b></i> Working with Evidence and Data <ul> <li>Ability to inspect, cleanse, transform and model data with the goal of discovering useful information, informing conclusions and supporting decision-making</li> </ul> <br> <i><b>Finance</b></i> Accounting (General) <ul> <li>Knowledge of accounting concepts, principles, regulations, policies and ability to apply this to strategic and/or practical situations.</li> </ul> <br> <i><b>Finance</b></i> <p>Budget Management &nbsp;</p><br> <ul> <li>Ability to support budgetary aspects of work planning process, drawing and management of team budgets</li> </ul> <br> <i><b>Finance</b></i> <p>Financial Reporting and Analysis&nbsp;</p><br> <ul> <li>Ability to extract, evaluate financial data, derive relevant findings and present them in a meaningful and coherent manner to facilitate effective decision making and performance monitoring.&nbsp;</li> </ul> <br> <i><b>Finance</b></i> <p>Audit&nbsp;</p><br> <ul> <li>Ability to examine and verify accounts and records&nbsp;</li> </ul> <br> <p><b>Required Skills and Experience</b></p><br> <p><b>Education:</b></p><br> <ul> <li>Fully Qualified Accountant, from an internationally accredited institute of accountancy or Full Completion of the UNDP Finance Training and Certification Programme (FTCP). No UNDP Accountancy and Finance Test (AFT) required.&nbsp;</li> <li>Candidates with no professional accountancy qualifications, but with degrees that major in accountancy and/or finance must complete UNDP Finance Training and Certification Programme (FTCP), if recruited. However, no UNDP Accountancy and Finance Test (AFT) is required.</li> <li>Candidates with no professional accountancy qualifications but with relevant experience must successfully undertake UNDP Accountancy and Finance Test (AFT) before shortlisting and must complete the UNDP Finance Training and Certification Programme (FTCP), if recruited.</li> </ul> <p><b>Experience:</b></p><br> <ul> <li>6 years (with high school diploma) or 3 years (with bachelor’s degree) of progressively responsible finance and accounting experience at the national or international level is required.</li> <li>Experience in the use of computers and office software packages (MS Word, Excel, etc.) and advanced knowledge of spreadsheets and web-based management systems such as ERP financials and database packages.</li> <li>Knowledge of IPSAS and/or IFRS is required.&nbsp;</li> <li>Advanced knowledge of spreadsheet and database packages is desired.</li> <li>Working Experience with UN/UNDP is an advantage.</li> </ul> <p><b>Language Requirements</b></p><br> <ul> <li>&nbsp;Fluency in English and Arabic is required.<br> &nbsp;</li> </ul> <p><b>Equal opportunity</b></p><br> <p>As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination.&nbsp;</p><br> <p>UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.</p><br> <p><b>Sexual harassment, exploitation, and abuse of authority</b></p><br> <p>UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles.&nbsp;</p><br> <p><b>Probation</b></p><br> <p>For all new UNDP fixed term appointments (FTA), including for staff members being transferred or seconded to UNDP under the Inter-Organization Agreement concerning Transfer, Secondment or Loan of Staff, on an appointment of more than one year, continuation of the appointment beyond the initial 12 months is contingent upon the successful completion of a probationary period.</p><br> <p><b>Right to select multiple candidates</b></p><br> <p>UNDP reserves the right to select one or more candidates from this vacancy announcement.&nbsp; We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.</p><br> <p><b>Use of AI by candidates</b></p><br> <p>Applicants are invited to read UNDP’s guidance for candidates on using AI responsibly in UNDP recruitment and selection</p><br> <p><b>Scam alert</b></p><br> <p>UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.</p><br><br> #LI-DNI<br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Job Title: Customer Experience Partner – Transplants (Egypt)</b><b>Location: Egypt</b><i>About Sanofi:</i>We’re an R&amp;D-driven, AI-powered biopharma company committed to improving people’s lives and delivering compelling growth. Our deep understanding of the immune system – and innovative pipeline – enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people’s lives.<i>About the job</i>The Customer Experience Partner – Transplants contributes to and leads the transplants sales process within an assigned territory in Egypt. The role is primarily responsible for the successful launch of Transplantation portfolio to targeted Healthcare Professionals, ensuring optimal product knowledge dissemination, and delivering an exceptional customer experience that supports both patient outcomes and business objectives.The role reports directly to the Transplant lead and is expected to:<ul><li>Execute territory-level sales strategies aligned with national and regional commercial plans</li><li>Engage HCPs through high-quality, compliant, and scientifically accurate interactions</li><li>Build and sustain strong professional relationships with key transplant stakeholders</li><li>Drive early adoption of Transplantation portfolio through focused launch activities and disease/product awareness initiatives</li><li>Monitor territory performance and adapt approaches to maximize impact</li><li>Represent Sanofi's values and commitment to patients in every customer interaction</li></ul><b>Key Accountabilities:</b>1. Sales Execution &amp; Territory Management<ul><li>Achieve and exceed assigned sales targets for Transplantation portfolio (primary product, launch phase) within the designated Egyptian territory</li><li>Plan and execute a structured call cycle to ensure optimal coverage and frequency of target HCPs across transplant centers and relevant institutions</li><li>Develop and implement a territory business plan aligned with brand strategy, launch objectives, and local market dynamics</li><li>Monitor sales performance data and adjust tactics proactively to address gaps and opportunities</li></ul>2. Product Launch &amp; Disease Awareness<ul><li>Lead on-the-ground launch execution for Transplantation portfolio, ensuring strong market entry and rapid awareness generation among relevant transplant specialists</li><li>Build disease area awareness around chronic graft-versus-host disease (cGVHD) and position Transplantation portfolio as the treatment of choice within the Egyptian transplant community</li><li>Identify and develop Key Opinion Leaders (KOLs) in the transplant space to champion Transplantation portfolio and support peer-to-peer education</li><li>Establish new accounts and expand access to Transplantation portfolio across transplant centers, hematology units, and relevant hospital departments</li><li>Drive early adoption by engaging decision-makers early in the launch cycle and supporting formulary inclusion and listing processes</li><li>Collaborate closely with the Transplant Team, Medical Affairs, and Market Access to ensure a coordinated and impactful launch approach</li></ul>3. Customer Engagement &amp; Experience<ul><li>Deliver compelling, balanced, and compliant product presentations to <b>transplant physicians, nephrologists, hematologists, hepatologists, transplant coordinators</b>, and other relevant HCPs</li><li>Provide high-quality scientific and clinical information on both Transplantation portfolios to support HCP decision-making</li><li>Identify and address customer needs, objections, and concerns in a professional and solution-oriented manner</li><li>Ensure a consistent and differentiated customer experience across all touchpoints</li></ul>4. Stakeholder &amp; Account Management<ul><li>Identify, map, and prioritize key transplant accounts and stakeholders within the territory, including transplant centers, university hospitals, and specialized hematology/nephrology units</li><li>Build and maintain productive relationships with transplant physicians, nephrologists, hematologists, hepatologists, transplant coordinators, hospital pharmacists, and other relevant decision-makers</li><li>Collaborate with cross-functional teams (Medical Affairs, Market Access, Marketing) to deliver integrated customer solutions aligned with both launch and lifecycle management objectives</li></ul>5. Market Intelligence &amp; Reporting<ul><li>Monitor the competitive landscape and market trends within the transplant therapeutic area, including developments in cGVHD management, BMT, organ transplantation, and immunosuppression practices in Egypt</li><li>Track and report on launch uptake, account activation status, and KOL engagement progress for Transplantation portfolio</li><li>Accurately record all customer interactions and activities in the CRM system in a timely manner</li><li>Provide regular territory reports and insights into the Transplant lead</li></ul>6. Compliance &amp; Ethics<ul><li>Ensure all activities are conducted in full compliance with Sanofi's Code of Ethics, local Egyptian regulations, and industry codes of conduct</li><li>Complete all mandatory training and certifications within required timelines</li><li>Maintain up-to-date knowledge of pharmacovigilance obligations and report adverse events as required.</li></ul><i>About you </i><b><u>Education:</u></b><ul><li>Bachelor’s degree in pharmacy, Medicine, Life Sciences, Business Administration, or related field (required)</li><li>Specialized training or certification in Transplant/hematology is a plus</li></ul><b><u>Experience &amp; knowledge:</u></b><ul><li>Minimum 1-3 years of pharmaceutical industry experience in Transplant or specialty therapeutic areas</li><li>Demonstrated success in product launch and post-launch growth acceleration, preferably in Transplant or complex therapeutic areas</li><li>Strong track record of achieving and exceeding commercial objectives and performance targets</li><li>Knowledge of Egyptian healthcare system, Transplant treatment landscape, and market dynamics</li></ul><i>Take The Lead Values:&nbsp;</i><b>Aim Higher</b>&nbsp; - Focus on what matters, set high standards and move with urgency, learning from setbacks as we go to achieve higher performance.&nbsp;<b>&nbsp;Act for patients</b>&nbsp;- Never compromise on integrity, eliminate barriers, and partner with others to go faster and further for patients.&nbsp;&nbsp;<b>Be Bold</b>&nbsp;- Take thoughtful risks, seize opportunities and think beyond what’s possible to accelerate our science and drive compelling growth.&nbsp;<b>Lead Together</b>&nbsp;- Build trust and collaborate openly on our shared goals, celebrate collective wins and foster a sense of belonging.&nbsp;<i>Why choose us?</i><ul><li>Help shape the future of care for chronic and complex conditions like diabetes cardiovascular, Immunology, rare disease and others - and make a real impact at scale, with medicines that reach over 100 million people each year.</li><li>Lead a high-impact portfolio with bold ambitions and significant upcoming launches.</li><li>Drive meaningful change in a streamlined, AI-powered organization that values smart, modern ways of working.</li><li>Expand your leadership impact through cross-functional collaboration and international career paths.</li></ul>Pursue <i>progress</i>, discover <i>extraordinary</i><p>Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.</p><br><p>At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.</p><br><p>Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>About Us&nbsp;</strong></p><br><p>At InterContinental Hotels &amp; Resorts our role is to put the glamour into international travel. That is where you come in. When you are part of the InterContinental Hotels &amp; Resorts brand you are more than just a job title.</p><br><p>At InterContinental Hotels &amp; Resorts we look for people who are charming, confident, and internationally-minded; people who know what it takes to exceed guest expectations.</p><br><p>Join us as a Shift Engineer. You will have ambition, talent and obviously, some key skills. Because, for this vital role, were looking for someone who: - has Sense of hospitality - has prior work experience in hotel operational departments - has proven track record successful administration - has great interpersonal skills.</p><br><p><strong>Your day to day&nbsp;</strong></p><br><ul><li><p><span><span>Maintain the hotel in your qualified trade to the desired standard</span></span></p><br></li><li><p><span><span>Shift inspection and rectification&nbsp;</span></span></p><br></li><li><p><span><span>Complete work orders as requested by the Chief Engineer to meet customer requirements</span></span></p><br></li><li><p><span><span>Initiate/identify project work required throughout the hotel</span></span></p><br></li><li><p><span><span>Implement and action the preventative maintenance program</span></span></p><br></li><li><p><span><span>Demonstrate flexibility in changing the work schedule in light of guest priorities</span></span></p><br></li><li><p><span><span>General building minor maintenance repairs</span></span></p><br></li><li><p><span><span>Ensure pool chemical level is in accordance with legislative requirements, is vacuumed and surrounding area maintained to standards established</span></span></p><br></li><li><p><span><span>Ensure plant rooms are checked and cleaned and are in operating order</span></span></p><br></li><li><p><span><span>Carry pager and respond to requests from departments regarding minor maintenance issues throughout the day</span></span></p><br></li><li><p><span><span>Conduct lighting checks to ensure all globes are in working order</span></span></p><br></li><li><p><span><span>Investigate reported faults for laundry and kitchen equipment</span></span></p><br></li><li><p><span><span>Carry out any minor repairs to guest rooms or public areas</span></span></p><br></li><li><p><span><span>Liaise directly with departments regarding the completion of work orders and priorities in order of guest satisfaction</span></span></p><br></li><li><p><span><span>Occupational Health and Safety Responsibilities</span></span></p><br></li><li><p><span><span>Demonstrate Awareness of OH&amp;S policies and procedures and ensure all procedures are conducted safely and within OH&amp;S guidelines</span></span></p><br></li><li><p><span><span>Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures</span></span></p><br></li><li><p><span><span>Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly</span></span></p><br></li><li><p><span><span>Initiate action to correct a hazardous situation and notify supervisors of potential dangers</span></span></p><br></li><li><p><span><span>Log security incidents and accidents in accordance with hotel requirements</span></span></p><br></li></ul><p><span><strong>People</strong></span></p><br><ul><li><span>Manage day-to-day staffing requirements, plan and assign work, and establish performance and development goals for employees. Provide mentoring, coaching, and regular feedback to help manage conflict and improve employee performance.</span></li><li><span>Educate and train all employees in compliance with governmental and safety regulations. Ensure staff is properly trained and has the tools and equipment to carry out job duties.</span></li><li><span>Build and maintain positive relationships with all internal customers and guests in order to anticipate their needs.</span></li><li><span>Anticipate guest needs, handle guest enquiries, and solve problems.</span></li><li><span>Create a positive hotel image in every interaction with internal and external customers.</span></li><li><span>Adhere to hotel brand standards.</span></li><li><span>Maintain a high level of product and service knowledge in order to explain and sell services and facilities to guests.</span></li><li><span>Assist guests and escort them to locations within the hotel at their request.</span></li><li><span>Maintain knowledge of special programs and events in the hotel in order to recognize and respond to guests’ needs.</span></li><li><span>Maintain current hotel information to be able to provide information to guests.</span></li><li><span>Demonstrate co-operation and trust with colleagues, supervisors, teams, and across departments.</span></li><li><span>Communicate well to ensure effective shift hand-overs.</span></li><li><span>Actively participate in organised meetings.</span></li><li><span>Interact with department and hotel staff in a professional and positive manner to foster good rapport, promote team spirit, and ensure effective two-way communication.</span></li><li><span>Be open to new ideas and make changes in the job and routine as required.</span></li><li><span>Work in line with business requirements.</span></li><li><span>Complete tasks as directed by Management.</span></li><li><span>Develop/update skills and knowledge (internally or externally) to reflect changed technology or changed work requirements.</span></li><li><span>Seek feedback on areas of shortfall.</span></li><li><span>Maximize opportunities for self-development.</span></li><li><span>Ensure that your work quality meets the standards required and complete tasks in a timely and thorough manner with minimum supervision.</span></li><li><span>Follow standards, policies, and procedures.</span></li><li><span>Meet hotel attendance and grooming standards.</span></li><li><span>Work effectively with customers and colleagues from different viewpoints, cultures, and countries.</span></li></ul><p><span><span><strong>Guest experience</strong></span></span></p><br><ul><li><p><span>Clarifies own job responsibilities and looks for opportunities that will increase skills and job knowledge</span></p><br></li><li><p><span>Understands how their role fits with others and contributes to the success of business</span></p><br></li><li><p><span>Understands the hotel’s facilities, products and services</span></p><br></li><li><p><span>Provides information when requested and promotes hotel’s services, facilities and special events</span></p><br></li><li><p><span>Implements department procedures and policies as needed</span></p><br></li></ul><p><span><strong>Responsible business</strong></span></p><br><ul><li><p><span>Strive for constant improvement and take responsibility for your own performance&nbsp;</span></p><br></li><li><p><span>Adhere to InterContinental Hotel Group Corporate Code of Conduct</span></p><br></li><li><p><span>Adhere to Hotel Handbook and general policies and procedures</span></p><br></li><li><p><span>Adhere to Engineering Policies and Procedures</span></p><br></li><li><p><span><span>Report problems to Management with suggestions for resolution</span></span></p><br></li><li><p><span><span>Demonstrate awareness and adhere to the occupational, health and safety legislation, policies and procedures.&nbsp;</span></span></p><br></li><li><p><span><span>Be familiar with the Hotel safety, first aid, fire and emergency procedures and operating equipment safely and responsibly.</span></span></p><br></li><li><p><span><span>Report security incidents and accidents in accordance with the Hotel requirements. </span></span></p><br></li></ul><p><span><strong>Accountability</strong></span></p><br><p><span>This is the lead maintenance job in a full-service hotel. May supervise a small maintenance staff.&nbsp;</span></p><br><p><span><strong>Qualifications:</strong></span></p><br><ul><li><p><span>Bachelor degree in mechanical or electrical engineering is a must.&nbsp;</span></p><br></li><li><p><span>Hotel experience preferred.</span></p><br></li><li><p><span>Must be able to speak local language(s) good command of English is mandatory</span></p><br></li><li><p><span>1 - 2 years of experience</span></p><br></li></ul><p><span><span><strong>What you can expect from us</strong></span></span></p><br><p><span><span>We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.&nbsp;</span></span></p><br><p><span><span>Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.&nbsp;</span></span></p><br><p><span><span>IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.&nbsp;</span></span></p><br><p><span><span>So, join us and you’ll become part of our ever-growing global family.</span></span></p><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Line of Service Advisory Industry/Sector Technology Specialism Managed Services Management Level Manager Job Description &amp; Summary The Manager is responsible for managing day-to-day accounting delivery for assigned clients or entities within a finance delivery environment. The role ensures that finance activities are delivered accurately, on time, and in line with applicable accounting standards, agreed service levels, client policies, and internal controls. This position combines strong accounting knowledge with hands-on people leadership, client coordination, issue resolution, and continuous improvement. The Manager works closely with senior delivery leadership and client finance stakeholders to maintain service quality, strengthen process discipline, and support scalable delivery across General Ledger, Record-to-Report, Accounts Payable, Order-to-Cash, FP&amp;A support, and close/reporting activities.</p><p>PwC opened a new Technology &amp; Innovation Center in Cairo that delivers high quality technology solutions to consulting Clients across the globe. The Centre provides a broad suite of skills and services to our clients, ranging from Packaged Applications such as SAP &amp; Oracle, to Cybersecurity, Data Analytics, Custom Development and Cloud services utilising AWS, Azure and Google, as well as expanding our existing Managed Services capabilities. The centre is looking to expand rapidly and we are looking for enthusiastic self-starters with a passion for technology and client delivery to help shape and form this new venture.</p><p>Our culture is one of inclusivity and care, where we respect each other and our differences. It's one that supports collaboration, teamwork and innovation and one that embraces difference. We support everyone having a voice and feeling empowered to challenge the status quo, bringing new ideas to the table. As PwC staff, you will have the chance to collaborate across level, line of services, and global network. Not only in terms of work, get involved too in firm-wide events.</p><p>Key Responsibilities</p><ul><li>Manage accounting delivery for assigned clients, entities, or process towers, covering GL, R2R, AP, O2C, FP&amp;A support, and month-end, quarter-end, and year-end close activities.</li><li>Coordinate the preparation and review of reporting packs for statutory and management reporting, ensuring completeness, accuracy, and alignment with client timelines.</li><li>Monitor service delivery performance against agreed service levels, quality expectations, compliance requirements, and issue-resolution timelines.</li><li>Review journal entries, account reconciliations, accruals, prepayments, intercompany balances, variance explanations, and supporting schedules before senior-level approval where required.</li><li>Apply IFRS, US GAAP, IPSAS, local statutory rules, and client accounting policies to routine and moderately complex accounting matters, escalating judgmental items appropriately.</li><li>Act as an escalation point for delivery issues, process bottlenecks, unresolved exceptions, and client concerns, ensuring clear ownership and timely follow-up.</li><li>Lead and coach team members, including planning workloads, setting priorities, reviewing outputs, supporting development, and contributing to performance management discussions.</li><li>Partner with client controllers, finance managers, and process owners to explain close status, open items, balance sheet movements, process risks, and improvement actions.</li><li>Drive standardization of process steps, templates, reconciliations, working papers, checklists, and reporting routines across assigned clients or entities.</li><li>Identify and implement continuous improvement opportunities, including workflow simplification, automation candidates, root-cause elimination, and KPI-based performance tracking.</li><li>Maintain process documentation, SOPs, control evidence, decision logs, and issue trackers to support governance, audit readiness, and knowledge continuity.</li><li>Support internal, external, tax, and statutory audits by coordinating requested schedules, resolving queries, tracking findings, and helping remediate control gaps.</li><li>Support transitions, onboarding, and stabilization for new entities or scope expansions through knowledge transfer, shadowing plans, cutover tracking, and readiness reviews.</li><li>Collaborate with procurement, payroll, tax, treasury, IT, business, and transformation teams to resolve cross-functional dependencies affecting finance delivery.</li><li>Track capacity, utilization, handover risks, and delivery economics for the assigned team, raising resource or scalability concerns with senior management.</li></ul><p>Qualifications:</p><ul><li>Bachelor s degree in Accounting, Finance, Business, or a related field; CPA, ACCA, CMA, or equivalent qualification is preferred.</li><li>8 12 years of progressive accounting or finance experience, including meaningful exposure to shared services, BPO, professional services, or multinational environments.</li><li>Experience leading small to mid-sized teams and coordinating work across multiple clients, entities, countries, or process areas.</li><li>Strong working knowledge of financial close, reconciliations, balance sheet governance, management reporting, and statutory reporting support.</li><li>Good knowledge of IFRS and/or US GAAP, with the ability to research, interpret, and apply client policies to practical accounting scenarios.</li><li>Hands-on experience with ERP systems such as SAP, Oracle, Microsoft Dynamics/AX, or similar platforms.</li><li>Advanced Excel capability and practical experience with reporting, workflow, BI, or automation tools is an advantage.</li><li>Experience gained within a Big Four or other reputable audit/advisory firm is highly desirable and will be considered a strong plus, particularly where it includes exposure to financial reporting, statutory audits, internal controls, and multi-entity environments.</li><li>German language proficiency is a plus.</li><li>Demonstrated ability to improve processes, strengthen controls, manage priorities, and communicate effectively with client and internal stakeholders.</li></ul><p>Key Competencies</p><ul><li>Team leadership and coaching</li><li>Client-service ownership</li><li>Financial controllership discipline</li><li>Issue management and escalation</li><li>Delivery excellence mindset</li><li>Process documentation and governance</li><li>Analytical review and judgment</li><li>Stakeholder communication</li><li>Continuous improvement</li><li><br></li></ul><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in Accounting, Finance, Business, or a related field; CPA, ACCA, CMA, or equivalent qualification is preferred.</li><li>8 12 years of progressive accounting or finance experience, including meaningful exposure to shared services, BPO, professional services, or multinational environments.</li><li>Experience leading small to mid-sized teams and coordinating work across multiple clients, entities, countries, or process areas.</li><li>Strong working knowledge of financial close, reconciliations, balance sheet governance, management reporting, and statutory reporting support.</li><li>Good knowledge of IFRS and/or US GAAP, with the ability to research, interpret, and apply client policies to practical accounting scenarios.</li><li>Hands-on experience with ERP systems such as SAP, Oracle, Microsoft Dynamics/AX, or similar platforms.</li><li>Advanced Excel capability and practical experience with reporting, workflow, BI, or automation tools is an advantage.</li><li>Experience gained within a Big Four or other reputable audit/advisory firm is highly desirable and will be considered a strong plus, particularly where it includes exposure to financial reporting, statutory audits, internal controls, and multi-entity environments.</li><li>German language proficiency is a plus.</li><li>Demonstrated ability to improve processes, strengthen controls, manage priorities, and communicate effectively with client and internal stakeholders.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.<br>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p><h4>JLL empowers you to shape a brighter way.</h4> <p>Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether youu2019ve got deep experience in commercial real estate, skilled trades or technology, or youu2019re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.</p> <h4>Responsibilities:</h4> <ul> <li>Coordinate with retail/branch stakeholders to address site inspection outputs and building risk actions, ensuring updates are recorded on central tracking systems.</li> <li>Collaborate with the distribution support team to cascade details of mobile/visiting supply chain personnel to the retail/branch network.</li> <li>Engage with landlords to address building-related impacts, inspection requests, and coordinate consents and access/maintenance permits.</li> <li>Update internal environmental reporting with saving plans and sustainability/CNZ reports from central business intelligence dashboards.</li> <li>Track and manage budget approvals in accordance with specified financial processes.</li> <li>Maintain the parking allocation database and act as a CS liaison with Physical Security for assigned car parking allocations.</li> <li>Process and code network utility bills, engage with utility providers for queries, and ensure proper invoice coding.</li> <li>Coordinate and communicate with the retail/branch network to ensure effective progress and completion of scheduled fire/safety drills.</li> <li>Collaborate with the retail/branch network to maintain the availability and application status of Emergency Response Plans.</li> <li>Coordinate health and safety (H&S) inquiries and requests between the retail/branch network and CS health and safety manager and provide necessary liaison support as guided.</li> <li>Coordinate with appointed consultants regarding the status of building statutory permits until permits are issued and received.</li> <li>Maintain H&S notice boards, ensuring compliance with internal policies and guidelines.</li> <li>Liaise with appointed training providers to schedule health and safety training, manage payment coordination, and ensure timely certificate issuance.</li> <li>Serve as an interlink between selected project frontier teams and the retail/branch network, reporting progress on execution of project requirements.</li> <li>Follow up on payments with H&S suppliers, vendors, and service providers internally.</li> <li>File H&S documentation, training certificates, logs, and reports, ensuring timely soft copy backups.</li> <li>Update branch network emergency response team sheets, identify training gaps, and maintain up-to-date records.</li> <li>Update fire drill trackers based on conducted drills throughout the portfolio.</li> <li>Attend meetings with the H&S Manager, prepare meeting minutes, and manage the attendee logbook.</li> <li>Prepare meeting minutes for Safety Committee Meetings and ensure proper documentation.</li> <li>Maintain active and up-to-date Labour Office Health and Safety Checklist documentation as directed by the CS health and safety manager.</li> <li>Support preparation of Civil Defence Letters and issuance following internal signatory and stamping. Supporting compilation of required documents, training and subsequent follow-up with the relevant consultants until license issuance.</li> <li>Engage with relevant internal stakeholders to collate evidence for business engagement and internal audits.</li> <li>Collaborate with internal stakeholders to ensure retention of CS assets/equipment from outgoing employees.</li> <li>Upload relevant documents to specified intranet locations.</li> <li>Engage with the retail/branch network to record, track, and progress assigned internal H&S actions.</li> <li>Perform other administrative and support tasks as required.</li> </ul> <h4>Location:</h4> <p>On-site u2013 Cairo, EGY</p> <h4>Job Tags:</h4> <p>Hiring</p> <p>If this job description resonates with you, we encourage you to apply, even if you donu2019t meet all the requirements. Weu2019re interested in getting to know you and what you bring to the table!</p> <p>At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.</p> <p><strong>JLL Privacy Notice</strong></p> <p>Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLu2019s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.</p> <p>For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.</p> <p>For additional details please see our career site pages for each country.</p> <p>Jones Lang LaSalle (u201cJLLu201d) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process u2013 including the online application and/or overall selection process u2013 you may request an accommodation through the appropriate channels. Please direct any other general recruiting inquiries to our Contact Us page.</p></p><p></p>

‎York Towers is the development arm of the York Holding Group. Through continuous research and the ability to predict emerging trends, the company keeps an edge over the market. Playing a leading role in driving the successful development and diversification of one of the most vital economic sectors, York Towers is committed to creating residential products across the country that provide residents with distinctive, universal, multicultural, and enriching lifestyles. York Towers is the exclusive developer of luxury real estate worldwide. The company aims to become a leading real estate player through an efficient business model and advanced technologies used for designing and construction. Since its establishment in 2016, York Towers has delivered 20 real estate properties and runs six dynamic projects. York Towers operates eight offices in five countries across three continents. ‎About the role Dwelleo is building an intelligent real-estate marketplace: listings and search at the core, with a layer of AI on top — LLM-driven sales agents that qualify and call leads, financing intelligence on the mortgage calculator, and market-insight models for price prediction and investment scoring. You'll work across the whole stack, from the Next.js front end through our PHP/Laravel services, plus a standalone Nest JS application, backed by a containerized, queue-driven infrastructure. This is a hands-on senior role. You'll own features end to end, make architectural calls, and set the quality bar for engineers around you. Because we operate in the Gulf, correctness around regulatory and data-protection boundaries (PDPL, SAMA lending rules) is a first-class engineering concern, not an afterthought. About our stack The core platform is built on PHP/Laravel in a microservices setup, with a Next.js/React front end (bilingual Arabic/English, full RTL support). Alongside it we run a smaller standalone full-stack application built on Nest JS with server-side Handlebars templating. Data lives across MySQL and Postgre SQL, with Redis for caching and Rabbit MQ for queue and async job management. Services run in Docker containers deployed through CI/CD pipelines. AI capabilities are delivered through Open AI/LLM integrations and a Retell-based outbound calling agent, with Odoo and BITEP as our CRM/lead systems. Responsibilities Full-stack feature delivery Design, build, and ship features across the stack — Next.js front end, PHP/Laravel services, and a standalone Nest JS/Handlebars application — owning them from spec to production. Translate product and business requirements (user stories, acceptance criteria) into well-architected, testable implementations. Build responsive, accessible, bilingual (English/Arabic) interfaces with correct RTL behavior.<br><br>Backend & services architecture Develop and maintain PHP/Laravel services in a microservices architecture, including proxy/trust-boundary layers that handle auth, caching, and data-protection filtering before persistence. Build and maintain a standalone Nest JS full-stack application with server-rendered Handlebars views. Build stateless, idempotent services with clean separation between pure business/domain logic and framework/I-O layers. Design and operate asynchronous, event-driven workflows using Rabbit MQ — producers, consumers, retries, dead-letter handling, and idempotent processing. Design robust API contracts, consistent response envelopes, and graceful degradation so intelligence features never block core listing CRUD or page render.<br><br>Data layer Model, query, and optimize relational schemas across MySQL and Postgre SQL; manage migrations, indexing, and query performance. Use Redis effectively for caching, rate limiting, and hot-path performance. Handle effective-dated, versioned configuration rather than hardcoded constants.<br><br>Infrastructure, Dev Ops & reliability Containerize services with Docker and maintain reproducible local and deployed environments. Build and maintain CI/CD pipelines (build, lint, test, deploy) with fast, reliable feedback. Own production observability — structured logging with request/lead/call correlation, metrics, alerting — and graceful fallback paths.<br><br>AI / Intelligence integration Integrate LLM capabilities (Open AI/Chat GPT API) and third-party AI services (e.g. Retell voice agents) behind provider-agnostic interfaces so vendors can be swapped via config. Build the reliability guards that make automated loops safe in production: concurrency control, retries, idempotency, webhook verification, kill switches, and observability.<br><br>Integrations & compliance Integrate with CRM and lead systems (Odoo) and outbound calling providers (Voiso, Retell). Enforce data-protection boundaries (PDPL): keep sensitive fields (income, national ID, DOB, exact obligations) transient, persist only derived bands/brackets, and stamp consent/filter versions on persisted artifacts. Implement domain logic that respects regulatory rules (e.g. SAMA DBR/LTV caps) and market conventions (Sharia-compliant "profit rate" framing over "interest").<br><br>Quality & collaboration Write meaningful tests (unit, contract, edge-case) and hold a high bar on core logic and code quality. Review PRs against architectural contracts and mentor mid-level engineers. Work closely with the Architect, product, and other engineers; contribute to technical specs and sequencing, break large initiatives into parallelizable workstreams, and communicate trade-offs clearly.<br><br>Required qualifications5+ years of professional full-stack engineering experience, with production ownership of non-trivial systems. Strong PHP experience (Laravel) building production APIs and services. Node.js experience, ideally with Nest JS, including server-side rendering with a templating engine such as Handlebars. Strong Java Script/Type Script with Next.js and React for production front ends. Solid server-side / Dev Ops fundamentals: Docker and CI/CD pipelines. Strong relational database skills across MySQL and Postgre SQL — schema design, migrations, and query optimization. Hands-on experience with Redis for caching and Rabbit MQ (or a comparable message broker) for queue/async processing. Experience designing and consuming REST APIs, webhooks, and third-party integrations. A rigorous approach to testing, code quality, and production debugging.<br><br>Nice to have Experience integrating LLMs / the Open AI API into production products. Experience with voice/telephony or conversational AI providers (e.g. Retell, Vapi, Twilio). Experience with cloud platforms (AWS/GCP/Azure) and container orchestration (Kubernetes). Experience building bilingual/RTL (Arabic) interfaces or i18n at scale. Exposure to regulated domains — fintech, lending, real estate — and data-protection regimes (PDPL/GDPR). Familiarity with CRM/ERP integrations (Odoo) and lead pipelines. Prior experience in proptech, marketplaces, or the MENA/Gulf market.<br><br>What we look for Someone who takes ownership end to end, cares about correctness where it matters (money, compliance, user data), writes code others can build on, and moves pragmatically without cutting the corners that bite later.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong><u>Principle Responsibilities:</u></strong></p><br><p><strong>Systems Integration Management</strong></p><br><ul> <li>Follow the System Integration Strategy and Interface Management Plan.</li> <li>&nbsp;Coordinate integration activities across all Telecom Systems and project stakeholders.&nbsp;</li> <li>Ensure consistency and technical alignment of system requirements across all subsystems.&nbsp;</li> <li>Manage integration risks, assumptions, constraints, and dependencies.&nbsp;</li> <li>Facilitate interdisciplinary technical reviews and integration workshops.</li></ul><p><strong>Interface Management</strong></p><br><ul> <li>Establish and maintain the Interface Register throughout the project lifecycle.</li> <li>Identify physical, functional, operational, organizational, and contractual interfaces.&nbsp;</li> <li>Coordinate resolution of interface issues among internal teams, customers, consultants, contractors, and suppliers.&nbsp;</li> <li>Monitor interface closure status and escalate critical matters where required.&nbsp;</li> <li>Ensure interface agreements are documented, approved, and controlled</li></ul><p><strong>Systems Engineering and Requirements Management</strong></p><br><ul> <li>Ensure subsystem designs comply with project requirements and operational concepts.&nbsp;</li> <li>Support requirements management processes and change control activities.&nbsp;</li> <li>Support design reviews to ensure integration compatibility and interoperability.&nbsp;</li> <li>Support management of design changes and assess integration impacts.</li> <li>Coordinate requirements allocation and traceability across railway subsystems.&nbsp;</li></ul><p><strong>Verification, Validation &amp; Systems Assurance</strong></p><br><ul> <li>Coordinate integration testing activities and system-wide verification and validation programs.&nbsp;</li> <li>Support preparation of integration test procedures and acceptance strategies.&nbsp;</li> <li>Ensure compliance with applicable international railway standards and project requirements.&nbsp;</li> <li>Support safety, RAMS, cybersecurity, and operational readiness activities.&nbsp;</li> <li>Track closure of integration-related observations, defects, and non-conformities.<br> </li></ul><p><strong>Stakeholder Coordination &amp; Technical Leadership</strong></p><br><ul> <li>Serve as the primary integration focal point for project stakeholders.&nbsp;</li> <li>Chair interface and integration coordination meetings.</li> <li>&nbsp;Provide technical leadership and guidance on integration methodology and systems engineering best practices.&nbsp;</li> <li>Support project management teams in evaluating integration impacts on cost, schedule, and project risks.</li> <li>&nbsp;Mentor engineers in systems integration, interface management, and railway systems engineering practices.</li></ul><br><span>Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.</span><br>Responsibilities:<br><p><b><u>Principle Responsibilities:</u></b></p><br><p><b>Systems Integration Management</b></p><br><ul><li>Follow the System Integration Strategy and Interface Management Plan.</li><li>&nbsp;Coordinate integration activities across all Telecom Systems and project stakeholders.&nbsp;</li><li>Ensure consistency and technical alignment of system requirements across all subsystems.&nbsp;</li><li>Manage integration risks, assumptions, constraints, and dependencies.&nbsp;</li><li>Facilitate interdisciplinary technical reviews and integration workshops.</li></ul><p><b>Interface Management</b></p><br><ul><li>Establish and maintain the Interface Register throughout the project lifecycle.</li><li>Identify physical, functional, operational, organizational, and contractual interfaces.&nbsp;</li><li>Coordinate resolution of interface issues among internal teams, customers, consultants, contractors, and suppliers.&nbsp;</li><li>Monitor interface closure status and escalate critical matters where required.&nbsp;</li><li>Ensure interface agreements are documented, approved, and controlled</li></ul><p><b>Systems Engineering and Requirements Management</b></p><br><ul><li><span>Ensure subsystem designs comply with project requirements and operational concepts.&nbsp;</span></li><li><span>Support requirements management processes and change control activities.&nbsp;</span></li><li><span>Support design reviews to ensure integration compatibility and interoperability.&nbsp;</span></li><li><span>Support management of design changes and assess integration impacts.</span></li><li><span>Coordinate requirements allocation and traceability across railway subsystems.&nbsp;</span></li></ul><p><b>Verification, Validation &amp; Systems Assurance</b></p><br><ul><li><span>Coordinate integration testing activities and system-wide verification and validation programs.&nbsp;</span></li><li><span>Support preparation of integration test procedures and acceptance strategies.&nbsp;</span></li><li><span>Ensure compliance with applicable international railway standards and project requirements.&nbsp;</span></li><li><span>Support safety, RAMS, cybersecurity, and operational readiness activities.&nbsp;</span></li><li><span>Track closure of integration-related observations, defects, and non-conformities.</span><br>&nbsp;</li></ul><p><b>Stakeholder Coordination &amp; Technical Leadership</b></p><br><ul><li>Serve as the primary integration focal point for project stakeholders.&nbsp;</li><li>Chair interface and integration coordination meetings.</li><li>&nbsp;Provide technical leadership and guidance on integration methodology and systems engineering best practices.&nbsp;</li><li>Support project management teams in evaluating integration impacts on cost, schedule, and project risks.</li><li>&nbsp;Mentor engineers in systems integration, interface management, and railway systems engineering practices.</li></ul><br>Qualifications:<br><p><strong>Qualification</strong></p><br><ul><li><span>Bachelor’s degree in Electrical Engineering, Telecommunication Engineering, Systems Engineering or related field. Master’s degree preferred&nbsp;</span></li><li><span>INCOSE Systems Engineering Certification is highly desirable.&nbsp;</span></li><li><span>PMP Certification is desirable</span></li><li><span>8 to 10 years of experience in railway engineering projects&nbsp;</span></li><li><span>Minimum 6 years of experience in railway systems integration, systems engineering, or interface management&nbsp;</span></li><li><span>Strong understanding of Systems Engineering lifecycle processes. § Experience in Interface Management and Interface Register administration.&nbsp;</span></li><li><span>Experience in Requirements Management and Traceability.&nbsp;</span></li><li><span>Experience in Verification &amp; Validation (V&amp;V).&nbsp;</span></li><li><span>Understanding of railway RAMS processes and safety assurance.&nbsp;</span></li><li><span>Knowledge of EN 50126, EN 50128, EN 50129 and railway systems engineering methodologies.&nbsp;</span></li><li><span>Experience managing multidisciplinary project stakeholders.&nbsp;</span></li><li><span>Ability to lead integration workshops and technical coordination meetings.&nbsp;</span></li><li><span>Strong analytical, problem-solving, and decision-making capabilities.&nbsp;</span></li><li><span>Working knowledge in CCTV, Access Control, Public Address, Master Clock, and PIDS systems design and implementation.&nbsp;</span></li><li><span>Working knowledge in ICT, WiFi, multiservice network, firewalls and cybersecurity systems design and implementation.</span></li></ul><p><span><strong><u>Other requirements:</u></strong></span></p><br><ul><li><span>Excellent communications, leadership, and interpersonal skills, able to collaborate effectively across functions and with various stakeholders&nbsp;</span></li><li><span>Market Awareness - Extensive Experience in technology sector and awareness with new technology in the local\global market.&nbsp;</span></li><li><span>Decision Making - The ability to make considered and effective decisions and take clear action to address issues.&nbsp;</span></li><li><span>Risk Management - The ability to understand the implications and assess the appropriate degree of acceptable risk and take actions to minimize risk.&nbsp;</span></li><li><span>Customer Relationship Management - The ability to build and maintain effective relationships with customers based on trust and mutual understanding.&nbsp;</span></li><li><span>Change Leader - The ability to embrace change and guide the team through periods of change in a positive and proactive way.&nbsp;</span></li><li><span>Coaching and Developing Others - The ability to enhance the performance of individuals and teams through setting challenging performance standards, providing constructive feedback on performance and collaboratively discussing improvement strategies.</span><br>&nbsp;</li></ul><p><span><strong>We value:</strong></span></p><br><ul><li><span>Good communication, both verbal and written in French.</span></li><li><span>Ability to coordinate with multiple stakeholders from different geographic regions in multiple time zones</span></li><li><span>Balance in speed &amp; accuracy to meet timelines</span></li><li><span>Exposure to design &amp; estimation for security management system and complete ELV/ICT (Active and Passive) Solutions</span></li></ul><p><span>We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.</span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <i>About Sanofi:</i>We’re an R&amp;D-driven, AI-powered biopharma company committed to improving people’s lives and delivering compelling growth. Our deep understanding of the immune system – and innovative pipeline – enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people’s lives.<i>About the job</i>A strategic finance role responsible for providing financial leadership and business partnership to the Immunology and Rare Disease business units in Africa. The position drives financial performance management, strategic decision-making, and resource optimization while ensuring sustainable growth of the rare disease and Immunology portfolioShe / He ensures focus on bold new approaches (e.g. digital), promotes innovation, speed and agility to reach these objectives. The FBP works in partnership with local and global teams to steer the business, leveraging best practices sharing and scale up, giving opportunities for people to develop new skills and gain diversified experience. The FBP ensures that all the above is done in compliance with good internal control practices.<b>As part of her/his main responsibilities, the FBP:</b><ul><li><b>Contributes to the business value creation</b> by working closely with Business heads. <b>Challenges the status quo</b> aiming at improving efficiency in the way we do business​ (e.g. new Go To Market, digital model) .</li><li>Develops robust business cases with scenario modeling, ROI analysis, and risk assessment to support strategic decision-making and resource allocation</li><li>Support <b>launch excellence</b> for new products and indications in the specialty care portfolio</li><li>Provide <b>financial insights for Dupixent</b> and other immunology franchise products</li><li>Analyze profitability of specialty care portfolio and recommend optimization strategies</li><li>Partner with Medical Affairs to optimize investment in medical education programs and to leverage Patient support programs from a financial perspective</li><li>Support <b>innovation tender</b> processes for specialty care products</li><li><b>Provides commercial and financial decision support</b> aligned with strategic priorities and contributing to the Pharma Africa strategy.</li><li><b>Identifies proactively financial risks and opportunities</b>, developing corrective actions to close gaps where they are required.</li><li>Ensures the <b>consistency of macro-economic hypothesis</b> in the planning / budgeting / forecasting processes.</li><li>Is accountable to <b>identify risks and opportunities to dynamically re-allocate resources</b> in the assigned market/region.</li><li><b>Prepares forward looking analyses</b>, focusing not only on past performance, but also foreseeing Risks &amp; Opportunities in coming quarters/years with action plan proposals to ensure target achievements.</li><li><b>Co-pilots and challenge</b>s the business investments and resources allocation through the appropriate use of KPIs, prioritization measures and operational analysis.</li><li>Is responsible for defining, implementing, and <b>managing the Controlling processes</b> within his/her perimeter and <b>ensuring that Internal Control requirements are met</b>.</li><li><b>Develops accurate financials for the forecasts</b>, budget, strategic plan processes that reflect the business strategy.</li><li><b>Coordinates with key internal stakeholders </b>across various disciplines and groups.</li><li><b>Ensures the right level of financial communication</b> within the pharma and alignment with Business / Financial Planning Performance</li><li><b>Supports the change management</b> to drive transformation within Pharma for the respective markets within scope ,she/he oversees and in charge of.</li></ul><b><u>Maintain Compliance&nbsp;</u></b><ul><li>Abide by the requirements of the code of Ethics including but not restricted to maintaining high professional standards of conduct in line with the Company procedure with a duty of care to the reputation of the Company&nbsp;</li></ul><b><u>Ethical Leadership</u></b><ul><li>Takes personal accountability to use personal experience and knowledge, as well as the training and tools provided by Sanofi, to maintain a good knowledge and understanding of all ethics and governance relevant to the role (including the Industry Code of Practice, Sanofi Policies and Procedures and any relevant legal requirements) and demonstrate personal leadership in applying these to all work undertaken.</li></ul><b><u>Environmental and Safety Leadership</u></b>To care for his/her own safety and wellbeing and the safety of others, and to co-operate with the company to ensure a safe place of work. Employees are therefore expected to:<ul><li>Support and conform to Company safety rules and procedures to ensure a safe and healthy working environment</li><li>Report any accident, incident or near miss, whether it be of personal injury or property damage</li><li>Thoroughly read all safety documentation issues by the Company and comply with its requirements.</li></ul><b><u>Health, Safety and Environment Responsibilities</u></b><ul><li>Comply with company procedures and current regulations on hygiene and safety.</li><li>Properly use the work equipment, dangerous substances, and preparations as well as the supplied collective and personal protective equipment according to the instructions received.</li><li>Promote and follow the HSE rules and ‘Act responsibly’ to protect yourself and others from an injury and ill health conditions while at the work locations and/or while using road e.g. traffic rules, emergency evacuation procedure, medical surveillance, healthy lifestyle etc.</li><li>Engage the HSE department in the related activities (where applicable) and be sure that the work performed follows the local HSE regulations, Corporate HSE Policy and key requirements.</li><li>Attend HSE training.</li><li>Promptly report to your superior any dangerous conditions of which you become awar</li></ul><i>About you </i><b>Work Experience:</b><ul><li>BA or master’s degree in finance, Economics, Business Administration or similar</li><li>+10 &nbsp;years of relevant experience with a deep business and finance acumen and detailed market knowledge, other business experience is a Plus.</li><li>Experience as Finance Business Partner is a must</li><li>Multicultural/ Multicounty experience and exposure from the international environment</li></ul><b>Professional Knowledge and Skills </b><ul><li>Strong Business acumen with experience within Pharma industry</li><li>Great ability to Multi-tasking, Result orientation and agility.</li><li>Strategic thinking: Anticipate future trends, “what if scenarios”, deal with complexity, build a comprehensive business strategy.</li><li>Strong communication skills to build commitment, create adherence and interact efficiently with senior leaders and peers within Africa</li><li>Excellent organizational skills as well as strong analytical skills</li><li>Proven ability to manage multiple projects as well as work effectively with cross-functional partners and cross -cultural and environment.</li><li>Ability to drive process improvement and change initiatives across the organization.</li><li>Excellent team player, able to think and act as One Finance beyond the GBU boundaries, to connect.</li><li>Very good analytical skills to challenge and detect risks, draw the big picture and propose remediation or improvement actions</li></ul><b>Skills and Competencies:</b><b>People Leadership:</b><ul><li>Leading without authority</li><li>Leadership of diverse and remote teams</li><li>Teambuilding, teamwork, transversal lead</li></ul><b>Strategic Thinking:</b><ul><li>Business and financial acumen</li><li>Analytical skills</li><li>Decision making</li><li>Challenge the status quo with innovation</li></ul><b>Relationship and influence:</b><ul><li>Communication and consulting skills</li><li>Negotiation and influencing skills</li><li>Inspires trust through empathy and authenticity.</li><li>Coaching &amp; facilitating skills</li><li>Change management</li></ul><b>Result Orientation:</b><ul><li>Strong on execution, is comfortable with ambiguity, and adapts with agility.</li></ul><b>Take the Lead Values</b><ul><li><b>Aim Higher:</b> Focus on what matters, set high standards and move with urgency, learning from setbacks as we go to achieve higher performance.</li><li><b>Act for Patients:</b> Never compromise on integrity, eliminate barriers and partner with others to go faster and further for patients.</li><li><b>Be Bold:</b> Take thoughtful risks, seize opportunities and think beyond what's possible to accelerate our science and drive compelling growth.</li><li><b>Lead Together:</b> Build trust and collaborate openly on our shared goals, celebrate collective wins and foster a sense of belonging.</li></ul><i>Why choose us?</i>Ready to push the limits of what’s possible? Join Sanofi in one of our corporate functions and you can play a vital part in the performance of our entire business while helping to make an impact on millions around the world.<ul><li>Make your work count by supporting a company that brings life-changing treatments to millions — and is committed to doing right by patients, communities, and the planet.</li><li>Drive progress from within by helping simplify, scale, and modernize how a global biopharma business delivers smarter, faster, and more sustainably.</li><li>Support teams across science, medicine, and operations by building better systems, shaping bold strategies, and enabling innovation at speed.</li><li>Make an impact across borders and functions, collaborating with leaders to turn complex challenges into real-world solutions.</li><li>Advance your career through stretch roles, cross-functional moves, and development opportunities designed to match your ambition.</li><li>Thrive in inclusive, high-performing teams where every role matters and every voice helps shape what’s next.</li></ul>Pursue <i>progress</i>, discover <i>extraordinary</i><p>Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.</p><br><p>At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.</p><br><p>Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>JOB TITLE</strong>: Child Protection Caseworker-RDPP Project <br> <strong>TEAM/PROGRAMME</strong>:&nbsp; Refugees and Migrants / Child Protection Program <strong>LOCATION:&nbsp; </strong>Giza and Cairo Governorates <br> <strong>GRADE</strong>: 6 <p><strong>CONTRACT DURATION: </strong>Until December 2026 upon the availability of fund<strong>.</strong></p><br> <br> <strong>Child Safeguarding: </strong>Level 3:&nbsp; the role holder will have contact with children and/or young people <i><u>either</u></i> frequently (e.g. once a week or more) <u>or</u> intensively (e.g. four days in one month or more or overnight) because they work in country programs; or are visiting country programs; ore because they are responsible for implementing the police checking/vetting process staff. <br> <p><strong>ORGANISATION PROFILE / PROGRAMME SUMMARY:</strong></p><br> <p>Save the Children International is the world’s leading independent organisation for children.&nbsp;We work in more than 100 countries and work together with our partners to inspire breakthroughs in the way the world treats children and to achieve immediate and lasting change in their lives. In Egypt, Save the Children International has been working to ensure that children’s rights are respected, protected and promoted since 1982. We carry out both long-term development work and, more recently emergency humanitarian work. This project aims to extend support to unaccompanied and separated refugee, asylum seeker or migrant children living in Giza and Cairo governorates through comprehensive child protection, education, livelihood and mental health and psychosocial support interventions.</p><br> <br> <p><strong>ROLE PURPOSE:</strong></p><br> <p>This position will be primarily responsible for conducting individual case management for unaccompanied and separated children.</p><br> <br> <p><strong>SCOPE OF ROLE:</strong></p><br> <p><strong>Reports to: </strong>Case Management Coordinator (Case Management)</p><br> <p><strong>Staff directly reporting to this post: </strong>None</p><br> <br> <p><strong>Responsibilities</strong></p><br> <p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Conducting best interest assessment interviews and draft relevant reports to assess the children’s needs.</p><br> <p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Drafting referrals to and coordinating with partner organizations.</p><br> <p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Providing full case management support to individual children.</p><br> <p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Develop monthly reports on her/his caseload.</p><br> <p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Counselling of applicants on the assessment procedures and services provided.</p><br> <p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Development and implementation of detailed care plans.</p><br> <p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure that activities are implemented in a full respect to the child safeguarding polices of SCI.</p><br> <p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Accompanying children when necessary to external appointments with service providers.</p><br> <p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Updating records and preparing periodic reports on caseload.</p><br> <p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Following up and monitoring on individual cases.</p><br> <p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Supporting the program teams as necessary.</p><br> <p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensuring Case Management is implemented in-line with Save the Children’s policies and procedures and adhere to donor requirements and guidelines.</p><br> <br> <p><strong>SKILLS AND BEHAVIOURS</strong></p><br> <p><strong>Accountability:</strong></p><br> <p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Holds self-accountable for making decisions, managing resources efficiently, achieving and modelling Save the Children values.</p><br> <p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Holds the team and partners accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved.</p><br> <p><strong>Ambition:</strong></p><br> <p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Sets ambitious and challenging goals for oneself (and their team), takes responsibility for own personal development and encourages others to do the same.</p><br> <p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Widely shares their personal vision for Save the Children, engages and motivates others.</p><br> <p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Forward, strategic thinker.</p><br> <p><strong>Collaboration</strong>:&nbsp;</p><br> <p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Builds and maintains effective relationships, with team, colleagues, members and external partners and &nbsp;supporters</p><br> <p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Values diversity as a source of competitive strength</p><br> <p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Approachable and active listener</p><br> <p><strong>Creativity:&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;</strong></p><br> <p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Develops and encourages new and innovative solutions</p><br> <p><strong>Integrity:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;</strong></p><br> <p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Honest, encourages openness and transparency</p><br> <br> <p><strong>QUALIFICATIONS AND EXPERIENCE</strong></p><br> <p><strong>Education:</strong></p><br> <p><strong>1-</strong>Psychology, Sociology, Development, Political Science, related studies or relevant work</p><br> <p>experience.</p><br> <p><strong>2-</strong>1 to 2 years of experience in the development/humanitarian field with a focus on child protection.</p><br> <p><strong>3-</strong> Excellent interpersonal and communication skills.</p><br> <p>4-Demonstrated ability to work with highly vulnerable groups with good drafting skills.</p><br> <p>5-Awareness about the security context and political situation in Egypt for refugees.</p><br> <p><strong>Language:</strong></p><br> <p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Proficiency in Arabic and English, written and spoke is a must.</p><br> <br> <p><strong>Equal Opportunities</strong></p><br> <p>The role holder is required to carry out the duties in accordance with the SCI Equal Opportunities and Diversity policies and procedures<strong>.</strong></p><br> <br> <p><strong>Child Safeguarding:</strong></p><br> <p>We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.</p><br> <br> <p><strong>Safeguarding our Staff:</strong></p><br> <p>The post holder is required to carry out the duties in accordance with the SCI anti-harassment policy.</p><br> <br> <p><strong>Health and Safety</strong></p><br> <p>The role holder is required to carry out the duties in accordance with SCI Health and Safety policies and procedures<strong>.</strong></p><br> <br> <strong>JD written by: AM</strong> <strong>Date: </strong>August 2026 <br> <strong>JD agreed by:</strong> <strong>Date: </strong>August 2026 <br> <strong>Updated By:</strong> <strong>Date:</strong> <br> <strong>Evaluated:</strong> <strong>Date:</strong> <br> <br> <b>The Organization</b><br>We employ approximately 25,000 people across the globe and work on the ground in over 100 countries to help children affected by crises, or those that need better healthcare, education and child protection. We also campaign and advocate at the highest levels to realise the right of children and to ensure their voices are heard. We are working towards three breakthroughs in how the world treats children by 2030:<br><br> · No child dies from preventable causes before their 5th birthday<br> · All children learn from a quality basic education and that,<br> · Violence against children is no longer tolerated<br>We know that great people make a great organization, and that our employees play a crucial role in helping us achieve our ambitions for children.We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive workplace where ambition, creativity, and integrity are highly valued.<br><b>Application Information:</b><br>Please apply using a cover letter and up-to-date CV as a single document. Please also include details of your current remuneration and salary expectations. A copy of the full role profile can be found at www.savethechildren.net/jobs&nbsp;We need to keep children safe so our selection process reflects our commitment to the protection of children from abuse. <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Vault RIM process and system is highly dependent on accurate &amp; complete metadata at all levels and there is also ​an increasing amount of data that Health Authorities are requiring to be tracked and submitted.​</p><br><br><p>Master data is crucial for regulatory &amp; Pfizer because it&nbsp;ensures the accuracy, consistency, and reliability of data used in regulatory submissions and compliance processes.&nbsp;Accurate master data directly impacts the quality, safety, and efficacy of products, and any inconsistencies can lead to delayed approvals, product recalls, and regulatory penalties.&nbsp;The Regulatory Data Steward is accountable for the creation and maintenance of Pfizer’s RIM System Master Data on behalf of the organization.</p><br><br><p>They are specifically responsible &amp; accountable for the creation &amp; maintenance of core/master data inclusive of dentification of Medicinal Products (IDMP) and creation of applications, e.g. for initial registrations. They work in close collaboration with Regulatory Strategy, CMC Leads, Clinical, Non-Clinical, RIO and labelling groups to generate and maintain data and form a partnership with Data Coordinators and RIDGE/enterprise-wide Data Governance teams. Note: Role is not accountable for governance or maintenance of dictionary values as designed.</p><br><br><p>The role demands significant experience and understanding of regulatory data, interdependencies within and across Vaults and its implications across the business to ensure product compliance. They support strategy implementation, bridging strategy and execution, and offering crucial insights and feedback at the strategic level.</p><br><br><p>A percentage of the role will be dedicated to harnessing Veeva data and to advance the digital landscape within Global Regulatory Sciences.</p><br><br><p>Due to the broad scope, the position provides growth opportunities in Operations, Strategy, and Digital.</p><br><br><br><p>Job responsibilities as a senior manager:</p><br><br><ul><li>Generate &amp; Maintain Regulatory &amp; Enterprise Master Data:&nbsp;Accountable for leading the accurate definition &amp; recording of master data in alignment with data standards , driving discussions with strategy partners, BPO’s, data owners and operational partners, challenging perspectives where necessary based on their domain expertise.</li><li>Execute &amp; oversee application/registration creation: Determining when to create new v. use existing objects, system structure of objects needed to enable both accurate representation of the product and management of the product in the system in collaboration with GRS lines​.</li><li>Responsible for&nbsp;ensuring the accuracy, completeness, and consistency of data within the&nbsp;Veeva Vault RIM&nbsp;system by&nbsp;verifying and updating data,&nbsp;executing approved change requests,&nbsp;maintaining data quality, and&nbsp;resolving issues&nbsp;related to regulatory information, such as applications, submissions, products, and commitments. This role involves data research, communication with internal and external stakeholders, and adherence to data governance policies to support global regulatory processes.&nbsp;</li><li>Oversee the portfolio in partnership with Data Coordinators as part of a matrix, product aligned model. Establish subject matter expertise in product data, global license &amp; registrations and active &amp; historical changes.</li><li>Data model, hierarchy and standards subject matter expert, maintaining a detailed working knowledge of data relationships &amp; dependencies within regulatory and enterprise-wide vaults.</li><li>Ensure data consistency and accuracy across different systems and platforms, enabling connectivity and establishment and implementation of data management best practices inclusive of single authroatativr source data.</li><li>Conduct regular QC, data audits, identify data issues, and adhere to data quality standards as defined by data governance (DOVE).&nbsp;</li><li>Lead data remediation projects in alignment within current and emerging global standards.</li><li>Review and Approve Data Changes:&nbsp;Evaluate and approve data change requests, ensuring compliance with data governance policies.&nbsp;</li><li>Serve as a major source of innovative ideas seeking future efficiencies and effectiveness whilst formulating new common optimum process in support of products through the development and commercial Lifecyle of a drug</li><li>Manage and/or support Data Coordinators, clarifying and providing awareness overviews of changed or new processes</li><li>Ensure escalations, business process &amp; solution achieves business needs</li><li>Evolve service based on strategic objectives – efficiency / quality drivers</li><li>Leads a team of global data coordinators, working in support of their assigned portfolio/TA to deliver master data management and oversight of event management, license updates and active dossier.</li><li>Develops ideas and leads/co-leads complex projects across Sub Business Unit/Sub Operating Unit</li><li>Develops and manages plans to achieve objective</li><li>Applies skills and domain expertise to contribute to the achievement of work within Sub Business Unit/Sub Operating Unit</li><li>Has advanced knowledge of the principles, concepts and theories in the discipline, and comprehensive knowledge of principles and concepts in other disciplines</li><li>Makes decisions that require developing innovative options to resolve complex problems</li><li>Makes decisions within general business line or functional guide</li><li>Leads operational team(s) within and across Work Teams and Departments</li></ul><br><p>Qualifications:</p><br><br><ul><li>Bachelor’s or Master’s degree in Life Sciences, Regulatory Affairs, Data Management, or related field.</li><li>6+ years of experience in Regulatory Affairs or Regulatory Operations, with at least 3 years in a data governance, data management, or data quality role.</li><li>Emerging people leader with proven experience managing colleagues and/or contractors within a matix environment</li><li>Robust understanding of biopharmaceutical industry, regulatory and safety processes, external/internal environment</li><li>Strong understanding of global regulatory submission and compliance requirements.</li><li>Detailed understanding of regulatory system structures and how they are intended to enable regulatory business needs ​and support compliance (e.g., Veeva RIM, Liquent, Lorenz).</li><li>Detailed understanding of regulatory SME processes and needs across the lifecycle, e.g. centralized registration procedures, IDMP, CMC, Artwork/Labeling</li><li>Strong understanding of data governance principles and best practices, certification in data management or data governance (e.g., ISO IDMP, xEVMPD, SPL).</li><li>Experience with master data management and data quality improvement. Aptitude for how data can be leveraged to drive efficiency and innovation.</li><li>Technical Expertise: Demonstrated knowledge of / experience with strategic business planning and operations</li><li>Communications Skills: Ability to communicate complex information and analyses, and difficult messages, to a variety of audiences in both verbal and written format</li><li>Business Perspective: Cross functional, Global perspective within the context of business needs and impact.&nbsp; Must have demonstrated business acumen; strong organizational management skills, the ability to handle multiple demands simultaneously; the ability to respond to tight timelines; as well as the capability to interact with all levels of the organization in a professional and discrete manner</li><li>Proven ability to influence and lead cross-functional teams without direct authority.</li><li>Deals with Ambiguity; Creativity; Ability to Adapt in Real-Time</li><li>Fluent in English</li></ul><p>Posted until: august 7th EOD.</p><br><br><br><br><br><br><p><b>EEO (Equal Employment Opportunity) &amp; Employment Eligibility&nbsp;</b></p><br><br><br><p>Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, or disability.</p><br><br>&amp;#xa;<p>To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on&nbsp;<span><u>Pfizer Careers</u></span>.</p><br><br>&amp;#xa;Regulatory Affairs<br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Overview</b><br><p>MCAPS-Core accelerates customer outcomes and business growth. By uniting product, engineering, marketing, sales, customer success, and partners around a common customer mission, we help customers realize value faster and turn innovation into measurable business impact. Through deep technical expertise and differentiated go-to-market execution, we win, capture market share, and scale repeatable growth motions. We differentiate through value creation - delivering world-class, AI-powered customer experiences that accelerate adoption, strengthen loyalty, and create sustainable advantage, driving growth that outpaces the market.</p><br><p>As a Partner Success Manager (PSM) in FastTrack, you will help accelerate customer outcomes by enabling, guiding, and scaling partner-led delivery across Microsoft cloud solutions. You will work closely with partners, customers, field teams, engineering, and FastTrack stakeholders to ensure partners are equipped to deliver high-quality onboarding, deployment, adoption, and value-realization experiences. Partner Success Managers serve as trusted advisors and operational connectors, helping partners remove delivery blockers, improve execution quality, and drive consistent customer success at scale.&nbsp;</p><br><p>This role is for individuals who thrive in ambiguity, build relationships, operate across diverse stakeholders, and can connect partner execution to customer business outcomes. Success requires customer obsession, partner empathy, program management skills, technical curiosity, and the ability to influence across organizations without direct authority.</p><br><p>Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.</p><br><br><b>Responsibilities</b><br><p>What You’ll Do&nbsp;</p><br><p>Accelerate customer adoption of Microsoft solutions by enabling partner-led delivery motions across FastTrack programs.&nbsp;</p><br><p>Partner with customers, field teams, partners, engineering, and delivery stakeholders to drive successful onboarding, deployment, adoption, and consumption outcomes.&nbsp;</p><br><p>Serve as the primary partner success lead, coordinating cross-functional efforts that improve delivery quality, reduce friction, and help customers realize value faster.&nbsp;</p><br><p>Support partner readiness across Microsoft technologies, including Microsoft 365, Copilot, Security, Endpoint Management, Windows 365, Teams, Identity, and future AI-driven solutions.&nbsp;</p><br><p>Identify partner delivery blockers, operational gaps, and customer risks, then work across teams to remove barriers and improve execution.&nbsp;</p><br><p>Drive consistent partner engagement motions that improve customer readiness, delivery predictability, and overall partner performance.&nbsp;</p><br><p>Leverage data, insights, automation, and AI to monitor delivery health, identify trends, and improve scale, efficiency, and customer outcomes.&nbsp;</p><br><p>Capture partner and customer feedback that helps shape FastTrack programs, partner enablement, delivery playbooks, and Microsoft product experiences.&nbsp;</p><br><p>Contribute to repeatable practices, scalable guidance, partner enablement assets, and operational improvements that accelerate customer success globally.&nbsp;</p><br><p>What Success Looks Like&nbsp;<br>Our FY27 strategy centers on helping customers move from deployment to meaningful business value through scalable, partner-enabled delivery. Partner Success Managers play a critical role in delivering that vision by ensuring partners are ready, aligned, and accountable for helping customers adopt Microsoft AI, Copilot, Security, Endpoint, and productivity platforms at scale.&nbsp;</p><br><p>Successful candidates:&nbsp;</p><br><p>Demonstrate agility and can quickly develop expertise across emerging technologies, partner motions, and customer scenarios.&nbsp;</p><br><p>Balance program management discipline with customer engagement, partner enablement, and business impact.&nbsp;</p><br><p>Thrive in dynamic environments where priorities evolve alongside product innovation and customer needs.&nbsp;</p><br><p>Build trusted relationships across partners, customers, field teams, engineering, and internal stakeholders.&nbsp;</p><br><p>Influence without authority and effectively lead through collaboration, clarity, and accountability.&nbsp;</p><br><p>Use data and insights to identify risks, improve delivery quality, and scale successful partner practices.&nbsp;</p><br><p>Continuously look for opportunities to simplify execution, improve partner readiness, and accelerate customer time-to-value.&nbsp;</p><br><p>Embrace a growth mindset and serve as a catalyst for learning, innovation, and operational excellence.&nbsp;</p><br><p>Preferred Experience&nbsp;</p><br><p>Customer Success, partner management, consulting, technical account management, onboarding, deployment, or support experience.&nbsp;</p><br><p>Experience working with enterprise customers, Microsoft partners, and complex technical delivery environments.&nbsp;</p><br><p>Knowledge of Microsoft cloud technologies, including Microsoft 365, Copilot, Security, Endpoint Management, Identity, productivity platforms, or AI solutions.&nbsp;</p><br><p>Proven ability to manage multiple priorities, stakeholders, partners, and customer scenarios simultaneously.&nbsp;</p><br><p>Communication, program management, relationship-building, and executive engagement skills.&nbsp;</p><br><p>Demonstrated ability to identify delivery risks, remove blockers, and drive accountability across cross-functional teams.&nbsp;</p><br><p>Experience developing scalable guidance, partner enablement materials, playbooks, or operational practices.&nbsp;</p><br><p>Ability to adapt quickly to evolving technologies, partner models, and business priorities.&nbsp;</p><br><p>Why Join Us?&nbsp;<br>You will join a global team at the forefront of Microsoft’s AI transformation journey. As part of the Global Consumption &amp; Delivery Acceleration organization, you’ll help customers move from technology adoption to measurable business value by enabling partners to deliver with consistency, quality, and speed. You’ll work across some of Microsoft’s most strategic growth areas, helping scale customer success through partner ecosystems, repeatable delivery practices, and outcome-focused execution.&nbsp;</p><br><p>Mission: Accelerate customer adoption and consumption by enabling partner-led delivery excellence, removing execution barriers, improving customer outcomes, and helping customers realize value from Microsoft’s latest innovations faster.</p><br><br><b>Qualifications</b><br><p>Bachelor's Degree in Information Technology (IT), Computer Science, Business Administration, Engineering or related field and of technical consulting, information technology (IT) administration, support, project management, customer success management, IT customer-facing experience OR equivalent experience.</p><br><p>Preferred Qualifications:<br>Bachelor's Degree in Information Technology (IT), Computer Science, Business Administration, Engineering or related field and of technical consulting, information technology (IT) administration, technical program/product management, support, project management, customer success management, IT customer-facing experience OR equivalent experience.</p><br><p>- Experience with managing projects in relevant technologies (e.g., cloud, infrastructure, Microsoft platform).<br>- Project management experience.<br>- Relationship management or customer success experience.<br>- IT related customer-facing experience.</p><br> <br><p>Onboarding Mgmt IC4 - The typical base pay range for this role across Romania is lei 199,400.00 - lei 347,800.00 per year. Certain roles may be eligible for benefits and other compensation. </p><br> <p>Find additional benefits and pay information here:<br>https://careers.microsoft.com/v2/global/en/corporate-pay/romania-corporate-pay.html</p><br><br><p>This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.</p><br><br><br><p>Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about <b><u>requesting accommodations.</u></b></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Who we are</b> <br></span><p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology &amp; Transformation. <br>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. <br>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. <br>#VOIS #BeUnrivalled #CreateTheFuture</p><br><br><br><b>About this Role</b> <br><p>We are seeking an IT Service Desk Specialist to provide first-line service desk support for enterprise end users, supporting Vodafone Automotive and Global Catalogue users through a helpdesk-to-helpdesk support model. The role covers request management, incident management, authorisation management, service level management, relationship management, problem management and inventory-related support, while coordinating with internal teams, partners, affiliates and third-party suppliers to deliver timely, quality-focused resolutions.<br>This role is based in Cairo and sits within the Enterprise function, supporting service desk operations for Vodafone Automotive, a Vodafone Group entity delivering automotive products and services to multinational customers and their end users.</p><br><br><br><b>What you’ll do</b> <br><ul> <li>Receive and manage requests and incidents through channels such as M2M, Remedy, VGECO, ServiceNow, email, phone and other integrated portals, with a strong focus on call-based support.</li> <li>Acknowledge requests and incidents within agreed response times and ensure they are processed accurately in the relevant service support systems.</li> <li>Support Vodafone Automotive users and Global Catalogue users by analysing issues, processing tickets and orders, and providing clear updates throughout the ticket lifecycle.</li> <li>Take ownership of incidents, escalations, orders and tickets, including follow-up activities and liaison with partners until resolution.</li> <li>Validate requests and incidents against agreed templates to ensure the information submitted to the next level of support is complete and accurate.</li> <li>Liaise with internal and external partners, including OPAs, Service Managers and Account Managers, to support effective service delivery.&nbsp;</li> <li>Monitor agreed SLAs and proactively follow up with partners by email or phone to support timely resolution.</li> <li>Provide Level 1 support and first-time resolution where possible, with Level 2 support and resolution where applicable.</li> <li>Contribute to Incident Management, Knowledge Management, Quality Management and Problem Management processes.&nbsp;</li> <li>Create and maintain FAQ content, knowledge management materials and contact lists to improve service desk effectiveness.&nbsp;</li> <li>Authorise senders and callers against authorised contact lists using defined validation procedures, and report unauthorised communications to the correct authorised contacts.&nbsp;</li> <li>Submit requests to add, remove or update authorised contacts through the appropriate internal teams.</li> <li>Contribute to service improvement initiatives that enhance the service desk operation and customer experience.</li> </ul><br><br><b>Who you are</b> <br><ul> <li>You have experience working in a customer-facing support function, preferably within IT.&nbsp;</li> <li>You bring good technical and IT knowledge, with the ability to analyse customer issues and support practical resolutions.&nbsp;</li> <li>You have experience working in a multi-partner environment and can collaborate effectively with internal and external stakeholders.</li> <li>You are confident using Microsoft Office applications and service support systems.</li> <li>You communicate clearly in business-level German and English, both written and spoken.</li> <li>You are organised, analytical and able to manage detailed issue investigation while maintaining a helpful and customer-focused approach.</li> <li>You can work effectively in an international and virtual team environment.</li> <li>You are comfortable working in dynamic, changing environments and can adapt your approach as business needs evolve.</li> <li>Knowledge of ITIL processes or an ITIL v3 qualification would be an advantage.</li> <li>Familiarity with Remedy or other support tools, shared service centre experience, Vodafone process knowledge, relevant qualifications or a general understanding of IoT would be beneficial.</li> <li>Additional written and spoken language skills, especially Spanish, French, Italian or Hungarian, would be an advantage</li> </ul><br><br><b>Not a perfect fit?</b> <br><p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p><br><br><br><b>What's in it for you</b> <br><ul> <li>An opportunity to support multinational Vodafone Automotive customers and enterprise end users in a global service environment.</li> <li>Exposure to a broad service desk model covering incident management, request management, authorisation management, service level management, knowledge management and problem management.</li> <li>The chance to collaborate with internal teams, partners, affiliates and third-party suppliers across a multi-partner support ecosystem.</li> <li>Practical experience with service support tools and integrated customer support portals, including Remedy, VGECO, ServiceNow, M2M, email and phone-based support channels.&nbsp;</li> <li>A role that supports continuous service improvement and encourages contribution to improved service desk operations.</li> </ul><br><br><b>What skills you will learn</b> <br><ul> <li>End-to-end incident, request, ticket and order lifecycle management within an enterprise service desk environment.</li> <li>SLA monitoring, escalation follow-up and partner coordination across internal and external support teams.&nbsp;</li> <li>Knowledge management practices, including FAQ creation, support collateral maintenance and contact list management.</li> <li>Authorisation management and validation procedures for approved contacts and support communications.</li> <li>Practical application of ITIL-aligned service management processes, including incident, problem, quality and knowledge management.</li> <li>Customer communication, issue analysis and first-time resolution techniques in a multilingual support environment</li> </ul><br><br><b>VOIS Equal Opportunity Employer Commitment</b> <br><p>Vodafone&nbsp;recognises&nbsp;and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race,&nbsp;colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.&nbsp;</p><br><br><br><b>Join Us</b> <br><p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. <br>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. <br>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p><br><br><br><b>Alert </b> <br><p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. <br>#JDEnhancedByTARA</p><br><br><br><b>Follow us on social media</b> <br> <ul> <li>LinkedIn: VOIS on LinkedIn</li> <li>Facebook:&nbsp;VOIS on Facebook</li> <li>Instagram:&nbsp;VOIS on Instagram</li> <li>You can also chat with our employees to learn more about our projects:&nbsp;Chat with VOIS employees</li> </ul> <br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Proudly recognized as a Great Place to Work®, we are an AI-native customer experience platform purpose-built for emerging markets. With more than 25 years of conversational AI research and development, we serve over 5,000 enterprises across MENA and are pioneering sovereign, agentic AI through our Agentic Studio platform. As the category takes shape, the way Unifonic is perceived — by buyers, analysts, media, and the broader market — is a strategic asset. This role owns that perception.</span></p><br><p><span>We thrive on creativity, collaboration, and fun, where every idea is welcomed and celebrated. As shareholders in the company, we’re more than just communicators—we’re innovators shaping the future together. We are Unifones. Join us and be part of something extraordinary!</span></p><br><p><strong>Meet the team!</strong></p><br><p>Our Engineering team is responsible for designing, developing, and maintaining the systems and technologies that drive Unifonic’s solutions. We work closely with other departments to ensure our products and services meet the needs of our customers. If you are passionate about technology and are excited about working on cutting-edge communication and engagement solutions, we want you on our team.</p><br><p><span>As an AI Engineering Manager, you will lead the team behind Unifonic's marketing and personalization AI, building the intelligence that determines who to engage, through which channel, at what time, and with what message. You will own the development and delivery of AI capabilities spanning audience segmentation, propensity and churn prediction, next-best-action and channel recommendations, send-time optimization, campaign optimization, and generative AI for personalized content. These systems directly drive conversion, engagement, and customer retention for the brands we serve.</span></p><br><p><span>This is a hands-on leadership role that combines people management with technical ownership. You will lead, mentor, and grow a team of talented AI engineers while actively contributing to architecture, technical design, code reviews, performance optimization, and proof-of-concept development. You will ensure the team delivers scalable, production-grade AI solutions, foster engineering excellence, and cultivate a culture of collaboration, innovation, and continuous learning.</span></p><br><p><strong>Help us shape the future of communications by:</strong></p><br><ul><li><p><span>Serving as the technical owner on AI model design, architecture, and integration for marketing and personalization use cases across the Unifonic product ecosystem.</span></p><br></li></ul><ul><li><p><span>Owning the technical roadmap for personalization AI, recommendation and next-best-action engines, customer segmentation and propensity models, campaign and send-time optimization, and generative AI for content personalization.</span></p><br></li></ul><ul><li><p><span>Leading the evaluation, selection, and implementation of AI/ML frameworks, tools, and best practices, ensuring scalability, robustness, and maintainability.</span></p><br></li></ul><ul><li><p><span>Participating in hands-on coding, solution prototyping, and code reviews to maintain high-quality standards and guide the team through complex technical challenges.</span></p><br></li></ul><ul><li><p><span>Overseeing and refining the AI development lifecycle, including model training, validation, deployment, experimentation (A/B and uplift testing), and ongoing improvement.</span></p><br></li></ul><ul><li><p><span>Leading a team of AI engineers, providing mentorship, regular feedback, and career development support.</span></p><br></li></ul><ul><li><p><span>Defining clear performance expectations, conducting performance reviews, and identifying growth opportunities for team members.</span></p><br></li></ul><ul><li><p><span>Fostering a positive, inclusive, and high-performance team culture that encourages innovation, continuous learning, and collaboration.</span></p><br></li></ul><ul><li><p><span>Collaborating with recruitment and HR to identify, attract, and retain top AI engineering talent, ensuring the team’s ongoing growth and success.</span></p><br></li></ul><ul><li><p><span>Working closely with the Director of AI Development, Product Managers, Designers, Data Scientists, and other Engineering leaders to translate business requirements into technical roadmaps and actionable engineering plans.</span></p><br></li></ul><ul><li><p><span>Ensuring seamless integration of AI capabilities into existing and future products, partnering with platform, infrastructure, and DevOps teams to optimize deployment and operations.</span></p><br></li></ul><ul><li><p><span>Communicating technical topics effectively to non-technical stakeholders, making recommendations and reporting progress, risks, and opportunities.</span></p><br></li></ul><ul><li><p><span>Implementing and continuously improving the development processes, standards, and tools that drive efficiency, reliability, and scalability.</span></p><br></li></ul><ul><li><p><span>Ensuring adherence to best practices in model governance, performance monitoring, and compliance with relevant data privacy and security regulations, including regional data residency requirements.</span></p><br></li></ul><ul><li><p><span>Monitoring engineering metrics and KPIs, leveraging data-driven insights to improve development velocity, code quality, and team efficiency and connecting model performance to marketing outcomes such as conversion, engagement, and retention.</span></p><br></li></ul><br><p><strong>What you will bring:</strong></p><br><ul><li><p>Bachelor’s or master’s degree in Computer Science, Engineering, or a related field.</p><br></li></ul><ul><li><p>8+ years of software development experience with at least 3 years focused on AI/ML engineering and related technologies.</p><br></li></ul><ul><li><p>Demonstrated experience building and shipping marketing or personalization AI in production recommendation systems, customer segmentation, propensity/churn/LTV modeling, real-time decisioning, or campaign optimization with measurable impact on business KPIs.</p><br></li></ul><ul><li><p>Proven track record of leading, mentoring, or managing engineering teams, preferably in high-growth or innovative tech environments.</p><br></li></ul><ul><li><p>Hands-on experience with a range of AI/ML frameworks (e.g., TensorFlow, PyTorch), advanced modeling techniques (NLP, LLMs and generative AI, recommendation and ranking systems), and production-grade model deployments.</p><br></li></ul><ul><li><p>Solid grounding in experimentation and measurement, A/B testing, uplift modeling, and evaluating model impact on conversion, engagement, retention, and ROAS.</p><br></li></ul><ul><li><p>Proficiency in Python, cloud platforms (e.g., OCI, AWS, GCP), CI/CD workflows, and modern software engineering practices.</p><br></li></ul><ul><li><p>Excellent communication and interpersonal skills, with the ability to motivate teams and build productive cross-functional relationships.</p><br></li></ul><ul><li><p>A strategic and solution-oriented mindset, capable of balancing technical depth with big-picture thinking.</p><br></li></ul><ul><li><p>Experience with MarTech ecosystems, customer data platforms (CDPs), campaign orchestration, marketing automation, or CPaaS/omnichannel messaging platforms is preferred </p><br></li></ul><ul><li><p>Experience applying LLMs to marketing use cases, content generation, conversational commerce, or agentic customer journeys including fine-tuning and retrieval-augmented generation (RAG), ideally within the Hugging Face ecosystem (Transformers, PEFT, tokenizers, and the model hub) is preferred </p><br></li></ul><ul><li><p>Exposure to Rust for performance-critical AI services, such as low-latency inference, real-time decisioning, or high-throughput data pipelines is preferred. </p><br></li></ul><ul><li><p>Arabic NLP experience or familiarity with the MENA market is preferred.</p><br></li></ul><ul><li><p>Experience scaling teams and systems in a high-growth SaaS environment is preferred.</p><br></li></ul><p><strong><span><span>Craft &amp; Toolkit:</span></span></strong></p><br><ul><li><p>Machine Learning &amp; Deep Learning</p><br></li><li><p>Generative AI &amp; LLMs</p><br></li><li><p>Recommendation Systems &amp; Personalization</p><br></li><li><p>Customer Segmentation, Propensity &amp; Churn Modeling</p><br></li><li><p>Python</p><br></li><li><p>TensorFlow / PyTorch</p><br></li><li><p>Hugging Face &amp; RAG</p><br></li><li><p>AWS / GCP / OCI</p><br></li><li><p>MLOps &amp; CI/CD</p><br></li><li><p>A/B Testing &amp; Model Evaluation</p><br></li><li><p>Software Architecture &amp; System Design</p><br></li><li><p>AI Engineering Leadership &amp; Team Management</p><br></li></ul><p><strong><span><span>Character Traits:</span></span></strong></p><br><ul><li><p><span>Analytical thinking and problem-solving – approach problems clearly, use data, and find solutions.</span></p><br></li><li><p><span>Ownership and accountability – take responsibility and follow projects through to completion.</span></p><br></li><li><p><span>Communication – explain ideas clearly and listen to others across teams.</span></p><br></li><li><p><span>Collaboration – work well with others and support team goals.</span></p><br></li><li><p><span>Adaptability and learning – adjust to change and keep learning new skills or tools.</span></p><br></li><li><p><span>Mentorship and knowledge sharing – help others grow and share what you know.</span></p><br></li><li><p><span>Resilience – stay calm under pressure and handle setbacks constructively.</span></p><br></li><li><p><span>Quality and attention to detail – do work carefully and strive for improvement.</span></p><br></li><li><p><span>Advocacy and innovation – encourage best practices, efficiency, and new ideas</span></p><br></li></ul><p><strong>As a Unifone you’ll receive a range of benefits:</strong></p><br><ul><li><p><span>Competitive salary and bonus</span></p><br></li><li><p><span>Unifonic share scheme (we are all owners!)</span></p><br></li><li><p><span>30 holiday days after the first anniversary</span></p><br></li><li><p><span>Your Birthday off!</span></p><br></li><li><p><span>Spend up to 25 days per year working from anywhere in the world!</span></p><br></li><li><p><span>Paid leave for new parents</span></p><br></li></ul> </div>