وظائف تسويق الكترونى في مصر

<p>Lead and manage the Customer Experience, Customer Excellence, Customer Insights, and Community Management teams, ensuring alignment with Shahid s customer-centric strategy and business objectives. Develop and execute customer experience strategies, initiatives, and roadmaps that improve customer satisfaction, engagement, retention, and loyalty. Act as the voice of the customer by gathering, analyzing, and translating customer feedback, operational insights, social listening data, and market research into actionable recommendations. Establish, monitor, and report on key customer experience and engagement metrics, including CSAT, NPS, customer sentiment, retention, and operational KPIs. Oversee Voice of Customer (VoC) initiatives, customer research activities, surveys, and insights reporting. Lead customer journey mapping exercises to identify pain points, opportunities, and areas for improvement across the end-to-end customer lifecycle. Develop and implement community engagement strategies that strengthen customer relationships, improve sentiment, and increase brand advocacy across social media platforms. Facilitate collaborative workshops and cross-functional initiatives to align stakeholders around customer experience priorities. Identify opportunities to leverage AI, automation, and digital transformation solutions to improve customer experiences and operational efficiency. Partner with Product, Marketing, Technology, Content, and Operations teams to influence customer-centric improvements and business decisions. Create executive-level reports, dashboards, and presentations that communicate customer insights, trends, risks, opportunities, and strategic recommendations. Foster a culture of customer centricity, innovation, collaboration, and continuous improvement. This role reports to Head of Department - Customer Experience /Customer Service</p><p><strong>Desired Candidate Profile</strong></p><p>NA</p>

<p>Jadeer is hiring a Customer Care Team Leader (Voice Non Voice) on behalf of one of our clients based in Egypt, New Cairo. Our client is a leading fintech company operating in the digital payments and consumer finance sector across the Middle East. Through strategic partnerships with major retail and e-commerce brands, the company delivers innovative, technology-driven payment solutions that enhance purchasing power and create seamless customer experiences.</p><p><strong>Job Title:</strong> Customer Care Team Leader (Voice Non Voice)</p><p><strong>Key Responsibilities</strong></p><ul><li>Lead and manage a team of customer care advisors across voice and non-voice channels.</li><li>Monitor daily operations to ensure service quality, productivity, and KPI achievement.</li><li>Provide coaching, mentoring, and performance feedback to drive continuous improvement.</li><li>Handle escalated customer complaints and complex cases, ensuring timely resolution.</li><li>Analyze performance reports and identify areas for operational enhancement.</li><li>Ensure adherence to company policies, compliance standards, and service guidelines.</li><li>Support recruitment, onboarding, and training of new team members.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in Business Administration, Commerce, or a related field (preferred).</li><li>2 4 years of experience in customer service/contact centers, with at least 1 year in a supervisory or team leader role.</li><li>Experience in fintech, banking, e-commerce, or digital services is a strong advantage.</li><li>Excellent communication skills in English and Arabic (verbal and written).</li><li>Strong leadership, coaching, and performance management skills.</li><li>Ability to manage KPIs, analyze reports, and drive team performance.</li><li>Flexibility to work rotational shifts if required.</li><li>If you are a results-driven leader with a passion for customer experience and team development, this is your opportunity to grow within a fast-paced and innovative fintech environment.</li></ul>

<p>Are you a visionary designer ready to leave an indelible mark on the dynamic world of real estate? We are seeking an exceptional <strong>Graphic Designer</strong> to join our vibrant team in <strong>Cairo, Egypt</strong>. This is an incredible opportunity for an experienced creative professional to shape compelling visual narratives that captivate audiences and elevate our brand within the competitive real estate market.</p><p><strong>Overview:</strong> As our dedicated Graphic Designer, you will be at the forefront of our visual strategy, crafting stunning and effective design solutions that resonate with our target demographic. You will play a pivotal role in transforming complex real estate concepts into clear, engaging, and memorable visual experiences.</p><ul><li><strong>Responsibilities:</strong></li><li><strong>Design and produce high-quality visual content</strong> for various marketing channels, including digital campaigns, social media, print advertisements, brochures, presentations, and website assets.</li><li><strong>Develop captivating motion graphics and 3D visuals</strong> to showcase properties and projects with unparalleled realism and impact.</li><li><strong>Collaborate closely with the marketing and sales teams</strong> to understand campaign objectives and translate them into compelling graphic designs.</li><li><strong>Ensure brand consistency</strong> across all visual materials, maintaining our distinct identity and professional image.</li><li><strong>Stay abreast of industry trends and design best practices</strong>, continuously bringing fresh and innovative ideas to the table.</li><li><strong>Manage multiple design projects simultaneously</strong>, from concept to completion, ensuring timely delivery and exceptional quality.</li></ul><p><strong>Skills & Technologies:</strong> You will be a master of the Adobe Creative Suite, particularly <strong>Adobe Photoshop</strong> and <strong>Adobe Illustrator</strong>, with a strong portfolio showcasing your expertise in <strong>Graphic Design</strong>, <strong>Motion Graphics</strong>, and <strong>3D Graphics</strong>. A deep understanding of <strong>Real Estate marketing</strong> and design principles is essential, along with a keen eye for detail and a passion for visual storytelling.</p><p><strong>Growth Opportunities:</strong> This role offers significant opportunities for professional development within a growing organization. You will have the chance to lead creative projects, explore new design technologies, and significantly influence our brand's visual direction. We are committed to fostering an environment where your creativity can flourish and your skills can evolve.</p><p><strong>Team & Culture:</strong> Join a collaborative and supportive on-site team in Cairo that values innovation, creativity, and impactful results. We believe in empowering our employees to take ownership of their work and contribute meaningfully to our collective success. Our culture is dynamic, fast-paced, and driven by a shared passion for excellence in real estate.</p><p><strong>Impact:</strong> Your designs will directly influence our brand perception, property sales, and overall market presence. You will be instrumental in creating visually stunning campaigns that attract and engage potential buyers, making a tangible difference in our business outcomes and helping us stand out in a competitive landscape.</p><p><strong>Requirements</strong></p><ul><li><strong>Exceptional Creativity:</strong> A proven track record of creating visually stunning and effective graphic design solutions.</li><li><strong>Mastery of Design Tools:</strong> Expert-level proficiency in <strong>Adobe Photoshop</strong> and <strong>Adobe Illustrator</strong> is non-negotiable.</li><li><strong>Motion & 3D Expertise:</strong> Demonstrated experience and a strong portfolio showcasing skills in <strong>Motion Graphics</strong> and <strong>3D Graphics</strong>.</li><li><strong>Real Estate Acumen:</strong> A solid understanding of the <strong>Real Estate</strong> industry and its unique marketing demands.</li><li><strong>Design Principles:</strong> Strong grasp of fundamental <strong>Design Principles</strong>, including layout, typography, color theory, and visual hierarchy.</li><li><strong>Visual Communication Skills:</strong> Excellent ability to translate complex ideas into clear, concise, and compelling visual messages.</li><li><strong>Branding Savvy:</strong> Experience in developing and maintaining strong brand identities through consistent design.</li><li><strong>Digital Marketing Knowledge:</strong> Familiarity with design for various digital marketing channels.</li><li><strong>Experience:</strong> A minimum of <strong>3-7 years of professional experience</strong> in graphic design, ideally within the real estate or a related industry.</li><li><strong>Career Level:</strong> This role is suited for an <strong>Experienced</strong> professional eager to take on significant creative responsibility.</li></ul>

<p>Nasoft is hiring on behalf of Makaseb for a B2B Marketing Manager. We are looking for a strategic and results-driven marketing professional to lead B2B marketing initiatives that drive demand generation, strengthen brand positioning, and support business growth. The ideal candidate will develop and execute data-driven marketing strategies, generate qualified leads, and collaborate closely with Sales and cross-functional teams to optimize the customer journey and maximize marketing performance.</p><p><b>Responsibilities:</b></p><ul><li>Develop and execute the overall B2B marketing strategy aligned with business goals.</li><li>Identify target industries, customer segments, and buyer personas.</li><li>Build and manage quarterly marketing plans and campaign calendars.</li><li>Plan and execute lead generation campaigns across multiple channels.</li><li>Oversee website content, landing pages, email marketing campaigns, and social media.</li><li>Develop lead nurturing workflows to improve conversion across the customer journey.</li><li>Collaborate closely with the Sales team to create presentations, case studies, and sales enablement materials.</li><li>Conduct market, customer, and competitor research to identify growth opportunities.</li><li>Monitor campaign performance, lead quality, pipeline contribution, and marketing ROI.</li><li>Manage marketing budgets, external agencies, and marketing technology platforms.</li><li>Analyze campaign data and provide actionable recommendations to improve performance.</li><li>Prepare regular reports and present marketing insights to leadership.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Marketing, Business Administration, Communications, or a related field.</p><p>3 5 years of experience in B2B Marketing, Growth Marketing, or Demand Generation.</p><p>Previous experience in a B2B services company, digital marketing agency, or SaaS environment is required.</p><p>Proven experience in developing and executing lead generation campaigns.</p><p>Strong understanding of customer journey mapping, buyer personas, and marketing funnels.</p><p>Experience collaborating closely with Sales teams to support pipeline growth.</p><p>Knowledge of CRM systems and marketing automation tools.</p><p>Experience with e mail marketing, content marketing, LinkedIn marketing, and landing page optimization.</p><p>Familiarity with marketing analytics tools such as Google Analytics (GA4) and Looker Studio or similar platforms.</p><p>Strong analytical, communication, project management, and stakeholder management skills.</p><p>Ability to manage multiple projects in a fast-paced environment.</p>

<ul><li><p>Manage full-cycle recruitment (sourcing, screening, interviewing, offer management) for mid-to-senior roles across manufacturing, retail, distribution, and e-commerce functions</p></li><li><p>Own high-volume hiring campaigns (e.g., sales representatives) across multiple governorates.</p></li><li><p>Partner with hiring managers to define job requirements, build sourcing strategies, and set evaluation criteria</p></li><li><p>Build and maintain job postings across platforms </p></li><li><p>Conduct structured HR interviews using standardized evaluation forms/scorecards</p></li><li><p>Track and report on recruitment funnel metrics (Applied → Screened → Interviewed → Offered → Hired), with focus on Yield Ratio</p></li><li><p>Maintain accurate candidate data in the ATS/tracking system</p></li><li><p>Support employer branding initiatives and candidate experience improvements</p></li></ul><ul><li><p>Manage offer negotiation and coordinate onboarding handoff with HR Operations</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>5–7 years of progressive recruitment experience, ideally in FMCG, retail, or manufacturing sectors</p></li><li><p>Proven experience in high-volume/mass hiring is highly preferred</p></li><li><p>Strong sourcing skills across job boards, LinkedIn, and social media</p></li><li><p>Experience building/using recruitment trackers, dashboards, and reporting (Excel proficiency essential)</p></li><li><p>Excellent stakeholder management and interviewing skills</p></li><li><p>Fluent in Arabic and English (written and spoken)</p></li><li><p>Comfortable working across multiple locations/governorates</p></li><li><p>Strong organizational skills and comfort working with ambiguity in a fast-scaling environment</p></li></ul><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div><div><div>Our customer is a multinational corporation with more than a century of history and offices in over 180 countries. Their most ambitious goal at the time is to introduce a range of Reduced-Risk Products (RRPs). The target audience is more than 1 billion consumers around the globe. IT platform hosts 700+ applications.</div><div>Intellia’s mission is to help the client with the engineering of a comprehensive software ecosystem for a game-changing IoT product on the margin of innovative consumer experience and cutting-edge technology. Our teams are involved in the engineering of core platform components for best-in-class eCommerce, Digital Marketing and IoT solutions. As a DevOps engineer, you will become a part of Core Architecture Team and be responsible for the architecture, implementation of best practices in our Digital Engineering Enterprise Platform.</div><div>The Platform is a set of services and internet applications that accelerate the development and delivery of software applications by taking care of common SDLC challenges. The Platform provides access and consumption for engineering teams to a set of services, technologies, practices for their development and for operating their application, ensuring a set of compliance and best practices.</div><div>Project is in production for 2+ years, being supported by multiple teams.</div><div><br></div><div>Our technical domains are:</div><div>– AWS cloud, partially Azure</div><div>– SSO, Organizations, Service control policies, access models.</div><div>– IAAC: terraform enterprise, terratest, chalice</div><div>– Serverless: lambda, step functions, wide range of misc automations, fargate</div><div>– System, Application, Network and security architectures</div><div>– Orchecstration: k8s (eks)</div><div>– SRE activities (logging, tracing, monitoring), OpsGenie, Splunk</div><div>– Hashicorp Vault</div><div>– Hybrid Networking</div><div><br></div><div>&nbsp;</div> </div> </div></div></section>

Role Description We are seeking a professional Moderation & Call Center Representative to manage customer interactions across phone calls, social media platforms, and digital channels. The role involves handling customer inquiries, moderating online content, and ensuring a positive brand experience while maintaining community and service standards.<br>Qualifications<br>Content Moderation Monitor and moderate comments, messages, and user-generated content across social media platforms. Remove, flag, or escalate inappropriate or policy-violating content. Respond to customer inquiries via social media messages in a timely and professional manner. Enforce community guidelines consistently to protect brand reputation. Identify trends, repeated issues, or potential risks and report them to management. Call Center Duties Answer customer inquiries regarding products, orders, pricing. Resolve complaints and customer concerns while maintaining a high level of service. Escalate complex or unresolved issues when necessary. Accurately update customer records and call logs in the system. Follow approved scripts, procedures, and quality standards.<br>Requirements Previous experience in customer service, call center operations, or content moderation is preferred. Excellent verbal and written communication skills. Strong problem-solving and active listening abilities. Ability to handle difficult situations calmly and professionally. Good computer skills Ability to multitask and work efficiently across multiple channels. Fluency in Arabic is required; English is an advantage.

Company Description Qode Bites builds high-quality, user-centric digital solutions that help businesses grow and scale, from early-stage startups to established enterprises. The team partners closely with clients to turn ideas into effective websites, apps, and digital platforms that are both practical and engaging. Work at Qode Bites is driven by a combination of creativity and strong engineering practices, with a constant focus on the end user. Projects range from launching e-commerce stores and mobile applications to scaling platforms for thousands of users. The company emphasizes reliability, scalability, and future-ready technology in every solution delivered.<br>Role Description The Customer Support Specialist is a full-time, on-site role based in Al Fayyum, Egypt. This role is responsible for responding to customer inquiries via phone, email, chat, and ticketing systems, ensuring timely, accurate, and clear communication. Daily tasks include troubleshooting basic technical issues, guiding users through product features, documenting recurring problems, and escalating complex cases to the appropriate technical or product teams. The specialist will monitor customer satisfaction, follow up on open cases, and contribute feedback to improve support processes and product usability. Collaboration with cross-functional teams is expected to help resolve issues efficiently and enhance the overall customer experience.<br>Qualifications<br> Strong Customer Support and Customer Satisfaction skills, with a service-oriented mindset. Excellent Interpersonal Skills, including clear communication, active listening, and empathy. Ability to provide basic Technical Support, including troubleshooting common user issues and following technical procedures. Solid Analytical Skills to understand problems, interpret user feedback, and identify patterns in support requests. Proficiency in using support tools (e.g., ticketing systems, CRM platforms) and standard office software. Previous experience in customer-facing or support roles, preferably within a technology or digital products environment. Ability to work on-site in Al Fayyum, Egypt, manage multiple requests, and prioritize tasks in a fast-paced setting. Relevant education in business, information technology, communication, or a related field is beneficial.

Company Description Kiwe is a financial services company focused on providing accessible, secure, and user-friendly digital payment solutions. The company aims to simplify how individuals and businesses manage everyday payments, transfers, and financial interactions. Kiwe leverages technology to offer convenient services that fit modern lifestyles. Team members join a growing organization that values innovation, customer trust, and seamless user experiences.<br>Day to day Responsibilities Support customers across digital channels, including chat and email, with some outbound calls when needed. Handle customer inquiries related to fintech services, accounts, transactions, and app usage. Resolve customer complaints professionally while managing expectations and providing accurate follow-ups. De-escalate challenging situations with empathy, clarity, and ownership. Troubleshoot basic technical, account-related, or transaction-related issues. Escalate complex cases to the relevant internal teams when required. Maintain high customer satisfaction and service quality standards. Document customer interactions accurately and update internal systems or ticketing tools. Manage multiple customer cases simultaneously while maintaining attention to detail and response quality.<br>Requirements Strong customer support and customer service skills. English level B1 or above. Excellent written and verbal communication skills in English and Arabic. Customer-oriented mindset with strong problem-solving skills. Ability to handle inquiries in a professional, respectful, and empathetic manner. Ability to manage expectations, de-escalate difficult situations, and follow up on open issues. Basic troubleshooting skills for technical, account-related, or service-related issues. Good computer skills and comfort using digital communication tools, support tools, or ticketing systems. Strong organizational skills, attention to detail, and ability to multitask. Ability to work in a fast-paced, customer-facing environment. Flexibility to work rotational shifts and 2 rotational days off. Comfortable working in a hybrid setup in Cairo, Egypt, with reliable internet connectivity for remote work. Previous customer support experience is a plus. Previous experience in fintech, banking, financial services, or e-commerce is an advantage. Diploma or bachelor’s degree in a relevant field, or equivalent practical experience.

About the Role:Z-Laundry is looking for an experienced Quality Assurance Manager to lead quality control operations across multiple locations. You'll manage a team of quality controllers, make the final call on customer complaints, and ensure every garment that leaves our facilities meets Z-Laundry's standards. This is a hands-on leadership role for someone who is comfortable making fast, well-documented decisions under real operational pressure.<br>Key Responsibilities:Team Leadership & Training Supervise and guide quality controllers across different service locations. Support the onboarding and quality training of new locations. Train representatives (delivery personnel) on quality expectations and handoff procedures. Share feedback and support ongoing improvements at service locations. Third-Party Provider Sourcing & Management Identify and evaluate potential third-party facility partners as candidates for onboarding. Assess prospective providers against Z-Laundry's quality and operational standards before approval. Support onboarding of approved partners and monitor their ongoing compliance with quality standards. Quality Control, Inspection & Audits Monitor and enforce Z-Laundry's quality standards and procedures across the inspection, cleaning, and finishing process. Conduct regular audits of inspection records and photo documentation (front/back and close-up shots) to ensure compliance with photo and documentation standards. Manage inspections to ensure garments are crease-free and meet required conditions before delivery. Apply company standards in spotting & stain removal, cleaning, pressing & hand-finishing, and packaging. Confirm garments are packaged and labelled according to required standards, and ensure they are ready for collection or delivery. Carry out daily inspections, record findings and take necessary actions accordingly. Evaluate complex or delicate items and determine how they should be handled, including cases escalated mid-process (e.g. hidden damage, color bleeding, unexpected fabric reactions). Complaint Handling & Customer Experience Review and assess customer complaints, and decide on the appropriate course of action, across categories such as damage, missing pieces, stains, poor quality, colour fading, and inaccurate inspection. Manage complaint resolution within defined SLAs — timely acknowledgment of assigned cases and submission of findings within agreed turnaround times. Oversee QC's role in returns, ensuring findings, reasons, and approvals are properly documented. Coordinate with Customer Service, delivery teams, and facility partners to resolve service-related issues efficiently. Conduct surveys to identify customer requirements and ensure they are met by established quality standards. Reporting & Continuous Improvement Track quality metrics and prepare regular performance reports. Provide management with recommendations to improve existing quality processes.<br>Qualifications:Minimum of 6 years of experience in quality assurance, service operations, or similar roles, including at least 3 years managing team members and interacting with customers or stakeholders. Bachelor's degree preferred; a relevant certification (e.g. Six Sigma, OPEX-L) is a plus. Good awareness of ISO 9001 standards. Strong attention to detail and a structured approach to decision-making. Confident in handling service issues and finding practical solutions. Comfortable working within a digital QC / order management system — logging inspections, photos, and complaint findings entirely through the platform. Excellent communication and coordination skills. Familiarity with laundry processes, fabric care, or related services is a plus. Good command of spoken English; Arabic proficiency preferred given the local team and customer base.<br>Work Environment:Full-time position based in Sheikh Zayed. Team size: managing quality controllers across multiple service locations. The role may require occasional work in the evenings and weekends to support operational needs and urgent issues. Regular communication and coordination with multiple service locations are part of the daily routine.<br>Compensation & Benefits:Competitive salary based on experience, plus medical & social insurance and a performance-based bonus.<br>Why Join Z-Laundry? Z-Laundry is one of the region's fastest-growing laundry and garment care networks, built on the promise that every customer gets the same trusted standard of quality, no matter which location serves them. As Operations Manager, you'll play a central role in shaping that standard — with real ownership over decisions, direct visibility with senior management, and the chance to build processes that scale as we open new locations. We invest in our people through hands-on training and clear paths to grow into wider operations leadership as the company expands.

Project Overview:<br>Our customer is a multinational corporation in tobacco Industry with more than a century of history and offices in over 180 countries. Their most ambitious goal at the time is to introduce a range of Reduced-Risk Products (RRPs). The target audience is more than 1 billion consumers around the globe. IT platform hosts 700+ applications. Intellia's mission is to help the client with the engineering of a comprehensive software ecosystem for a game-changing IoT product on the margin of innovative consumer experience and cutting-edge technology. Our teams are involved in the engineering of core platform components for best-in-class e Commerce, Digital Marketing and IoT solutions. As a Dev Ops engineer, you will become a part of Core Architecture Team and be responsible for the architecture, implementation of best practices in our Digital Engineering Enterprise Platform. The Platform is a set of services and internet applications that accelerate the development and delivery of software applications by taking care of common SDLC challenges. The Platform provides access and consumption for engineering teams to a set of services, technologies, practices for their development and for operating their application, ensuring a set of compliance and best practices. Project is in production for 2+ years, being supported by multiple teams. Our technical domains are:- AWS cloud, partially Azure- SSO, Organizations, Service control policies, access models.- IAAC: terraform enterprise, terratest, chalice- Serverless: lambda, step functions, wide range of misc automations, fargate- System, Application, Network and security architectures- Orchecstration: k8s (eks)- SRE activities (logging, tracing, monitoring), Ops Genie, Splunk- Hashicorp Vault- Hybrid Networking<br>Responsibilities:<br>Design and implement observability frameworks for agent-based and distributed systems Build and maintain monitoring, logging, and tracing pipelines Develop dashboards and alerts to ensure system health and performance visibility Analyze system behavior and identify performance bottlenecks and anomalies Ensure high availability and reliability of runtime components Integrate observability tools with AWS infrastructure and CI/CD pipelines Support incident response, troubleshooting, and root cause analysis Collaborate with platform and AI teams to improve system transparency and operability<br><br>5+ years of experience working as a Dev Ops / Platform Engineer2+ years of experience building AI agents or agent-based systems (Agentic AI) Strong experience with AWS (EKS, EC2, VPC, RDS, Route53, API Gateway, Lambda) Hands-on experience with Terraform (AWS, Kubernetes/Helm, Hashicorp Vault) Hands-on experience with Observability tools: New Relic, Open Telemetry Strong knowledge of Kubernetes Strong programming skills in Python (scripting, Fast API, Swagger) and Bash / Power Shell Solid understanding of monitoring, logging, and distributed tracing concepts Experience with containerization (Docker, Kubernetes) Experience with CI/CD tools (Jenkins, Git Lab) Experience with configuration management tools (Ansible, Chef, Puppet)<br>Requirements:<br>5+ years of experience working as a Dev Ops / Platform Engineer2+ years of experience building AI agents or agent-based systems (Agentic AI) Strong experience with AWS (EKS, EC2, VPC, RDS, Route53, API Gateway, Lambda) Hands-on experience with Terraform (AWS, Kubernetes/Helm, Hashicorp Vault) Hands-on experience with Observability tools: New Relic, Open Telemetry Strong knowledge of Kubernetes Strong programming skills in Python (scripting, Fast API, Swagger) and Bash / Power Shell Solid understanding of monitoring, logging, and distributed tracing concepts Experience with containerization (Docker, Kubernetes) Experience with CI/CD tools (Jenkins, Git Lab) Experience with configuration management tools (Ansible, Chef, Puppet)

About Tech Mahindra Egypt Join Tech Mahindra Egypt, a fast-growing global delivery hub providing customer experience, operations, and digital business services to international clients. With two offices across Cairo and a capacity of 1,000+ employees, we offer a dynamic and multicultural environment where talent can learn, grow, and build rewarding careers. As part of Tech Mahindra's global network spanning 90+ countries and 149,000+ professionals, you'll gain exposure to world-class clients, innovative technologies, and international best practices while delivering exceptional customer experiences.<br>Job Summary We are seeking a dynamic and results-driven Senior Talent Acquisition Specialist to join our recruitment team in Egypt. The ideal candidate will have 3-5 years of experience in end-to-end recruitment, stakeholder management, sourcing strategies, and talent attraction across various functions. The role requires strong communication skills, the ability to manage multiple requisitions simultaneously, and a passion for delivering high-quality talent in a fast-paced environment. Key Responsibilities Recruitment & Talent Acquisition Manage the full recruitment life cycle from requisition intake to offer management and onboarding support. Partner with hiring managers to understand hiring requirements, job specifications, and workforce plans. Source candidates through job boards, Linked In Recruiter, referrals, social media platforms, networking, and direct sourcing techniques. Screen resumes and conduct initial HR interviews to assess candidate suitability. Coordinate technical and managerial interview schedules with internal stakeholders. Build and maintain a strong talent pipeline for current and future hiring needs. Ensure a positive candidate experience throughout the recruitment process. Stakeholder Management Act as a trusted recruitment partner to hiring managers and business leaders. Provide regular recruitment updates, market intelligence, and hiring status reports. Advise stakeholders on recruitment best practices, talent availability, and compensation benchmarks. Recruitment Operations Maintain accurate records in the Applicant Tracking System (ATS). Track recruitment metrics including Time-to-Fill, Time-to-Hire, Offer Acceptance Rate, and Source Effectiveness. Ensure compliance with company policies and local labor regulations. Support employer branding initiatives and recruitment campaigns. Candidate Management Conduct competency-based interviews and candidate evaluations. Manage offer discussions, salary negotiations, and onboarding coordination. Build long-term relationships with candidates and maintain talent pools. Employer Branding Support recruitment marketing activities and social media campaigns. Participate in career fairs, networking events, and university recruitment programs. Promote the company as an employer of choice in the local talent market. Required Qualifications Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field.3-5 years of experience in Talent Acquisition, Recruitment, or HR. Experience managing end-to-end recruitment across multiple functions. Strong sourcing experience using Linked In Recruiter, job portals, and social media platforms. Experience working with Applicant Tracking Systems (ATS). Excellent communication and stakeholder management skills. Ability to manage multiple priorities and work in a fast-paced environment. Preferred Qualifications Experience recruiting for Technology, IT, Engineering, Shared Services, BPO, or Corporate functions. Knowledge of Egyptian labor laws and hiring practices. Experience in agency recruitment or RPO environments. Professional certification in Recruitment or HR is an advantage. Key Skills End-to-End Recruitment Talent Sourcing & Headhunting Candidate Screening & Assessment Stakeholder Management Interview Coordination Offer Negotiation Employer Branding Recruitment Analytics & Reporting Linked In Recruiter ATS Management Communication & Relationship Building Success Metrics Achievement of hiring targets within SLA. Reduced Time-to-Fill and improved hiring efficiency. Positive candidate and hiring manager satisfaction scores. Strong talent pipeline development. High offer acceptance rates and quality of hires.

<ul><li><p>Lead the overall <strong>offline retail commercial strategy</strong> across Egypt and international markets, driving revenue growth, profitability, and market share.</p></li><li><p>Own the <strong>physical retail channel P&amp;L</strong> and ensure achievement of revenue, profitability, and operational objectives.</p></li><li><p>Set, monitor, and drive key retail performance indicators, including <strong>Like-for-Like (LFL) Sales Growth, Conversion Rate, Average Transaction Value, and Units Per Transaction</strong>.</p></li><li><p>Lead and manage the <strong>Offline Sales, Offline Marketing, and Store Management teams</strong>, ensuring alignment around common commercial objectives and sales targets.</p></li><li><p>Drive <strong>retail footprint expansion</strong> by conducting market feasibility assessments, identifying high-potential locations, supporting lease negotiations, and overseeing new store openings.</p></li><li><p>Align offline marketing strategies and campaigns with retail objectives to maximize <strong>store traffic, customer engagement, and sales conversion</strong>.</p></li><li><p>Oversee the <strong>Visual Merchandising</strong> function to ensure consistent and impactful execution of brand identity, campaigns, collection stories, store layouts, and window displays.</p></li><li><p>Partner closely with <strong>E-Commerce leadership</strong> to strengthen omnichannel initiatives and deliver a seamless customer journey across online and physical channels.</p></li><li><p>Collaborate with <strong>Merchandising, Supply Chain, and Business Analysis</strong> teams to optimize product allocation, stock availability, replenishment, inventory flow, and markdown strategies.</p></li><li><p>Partner with <strong>HR</strong> to develop and optimize sales incentive and commission structures that support a high-performance retail culture.</p></li><li><p>Manage strategic relationships with <strong>mall developers, landlords, franchise partners, and other key retail stakeholders</strong>.</p></li><li><p>Drive continuous improvement in <strong>customer experience, store productivity, operational efficiency, and overall retail profitability</strong>.</p></li><li><p>Identify new commercial opportunities, market trends, and customer insights to support sustainable retail growth in Egypt and international markets.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree in <strong>Business Administration, Marketing, Retail Management, or a related field</strong>. MBA is preferred.</p></li><li><p><strong>12 : 15+ years of progressive experience</strong> <strong>in retail, preferably within the fashion or premium retail industry.</strong></p></li><li><p>At least <strong>5 years of experience in a senior leadership position</strong> managing large-scale retail operations and commercial teams.</p></li><li><p>Proven track record in <strong>retail sales growth, P&amp;L management, store performance, and commercial strategy</strong>.</p></li><li><p>Strong experience in <strong>fashion retail, store expansion, market development, and customer experience management</strong>.</p></li><li><p>Strong financial, analytical, and commercial acumen with the ability to translate data into business decisions.</p></li><li><p>Experience leading and developing <strong>cross-functional and multi-level teams</strong>.</p></li><li><p>Strong negotiation and stakeholder management skills, particularly with landlords, mall developers, and strategic partners.</p></li><li><p>Strong understanding of <strong>omnichannel retail and the integration of physical and digital customer journeys</strong>.</p></li><li><p>Excellent communication, leadership, strategic thinking, and problem-solving skills.</p></li></ul><p></p>

<div> <div><br></div><div> </div> </div> <div> <div> <b>Role Purpose</b> </div> <div> <p>The Devices Growth and Partnerships GTM Associate Manager plays a key role in accelerating the growth of Vodafone Egypt s device business by expanding and managing the device financing ecosystem. This role drives the execution of strategic partnerships with banks, BNPL platforms, and fintech players building innovative financing propositions that enhance affordability, expand market penetration, and deliver measurable revenue growth</p> </div> </div> <div> <div> <b>Job Profile</b> </div> <div> <p>1.Lead, mentor, and empower a team of SR. Specialists/Specialists, setting clear performance objectives, managing daily workflows, and fostering continuous professional growth.<br>2.Lead end-to-end onboarding of new device financing partners, including BNPL providers and banks, ensuring all technical, commercial, and legal requirements are fulfilled.<br>3.Develop and maintain strong working relationships with external partners to ensure continuous alignment on objectives, campaign timelines, and offer performance.<br>4.Coordinate the setup of commercial terms and partnership models tailored to each partner s strategy (e.g., interest-bearing vs. interest-free offers, tenure variations, customer eligibility).<br>5.Collaborate with partners to define and launch co-branded offers that drive mutual value and increase customer acquisition and conversion.<br>6.Co-create GTM strategies for each device financing initiative in alignment with commercial and marketing teams.<br>7.Build integrated campaign timelines and activation plans across digital and retail sales channels.<br>8.Ensure all customer touchpoints from Vodafone stores to the website and app reflect the correct offers, eligibility, and messaging.<br>9.Align with the Digital team to ensure a seamless digital customer journey (e.g., offer visibility, partner integration, UI/UX elements).<br>10.Act as the main coordinator across internal departments to deliver end-to-end execution of device financing offers.<br>11.Align with the Finance team on pricing structures, commission models, and reconciliation processes.<br>12.Coordinate with the GTM team on campaign development, asset production, and ATL/BTL planning (e.g., OOH, social media, digital banners).<br>13.Partner with the Sales team to ensure frontline readiness through briefing materials, in-store merchandising, and training.<br>14.Manage and update the internal communications calendar to track campaigns and partner milestones.<br>15.Lead the implementation of new loyalty and engagement initiatives, including bank point programs that allow customers to redeem rewards for devices or accessories.<br>16.Collaborate with external partners and internal digital teams to enable system integration for new services and campaigns.<br>17.Identify and recommend new partnership opportunities or value-added services that can differentiate Vodafone s device financing proposition in the market.<br>18.Track the effectiveness of each financing campaign using KPIs such as sales uplift, conversion rates, tenure adoption, and partner ROI.<br>19.Prepare regular reports and insights to assess performance and identify areas for optimization.<br>20.Suggest data-driven improvements to offers, partner models, and communication strategies based on results.</p> </div> </div> <div> <div> <b>Competencies and Qualifications</b> </div> <div> <p>Core competencies, knowledge, and experience:<br> Bachelor s degree in business, Marketing, or a related field<br> At Least 5-7 years of experience in partnerships, commercial, or GTM roles<br> Demonstrated leadership capabilities with experience managing teams, driving cross-functional alignment, and fostering a high-performance culture.<br> Strong communication, negotiation, and presentation skills<br> Organized, with strong project coordination and stakeholder management abilities<br> Comfortable working across multiple teams in a fast-paced environment</p> <p> </p> <p>Technical / professional qualifications:</p> <p> Proficient in Microsoft Office (Excel, PowerPoint, Outlook)<br> Experience in financing/ BNPL programs with banks or fintech is highly desirable<br> Strong financial acumen, data analytics literacy, and budget management skills<br> Advanced stakeholder management and cross-functional collaboration capability.</p> </div> </div> <div> <div><br></div></div><div><div> </div> </div>

(SCROLL FOR ENGLISH VERSION)<br>Direct Response Copywriter & Email Marketing Strategist For E-Commerce Brands: مطلوب الآن ????<br>إحنا في AA Sends بندور على Direct Response Copywriter شاطر يفهم كيف يحوّل الإيميلات إلى مبيعات حقيقية.<br>مش بس يكتب ايميلات حلوة…<br> عايزين شخص يفهم العميل، يبحث عن احتياجاته، يبتكر أفكار وحملات جديدة، ويعرف كيف يرفع مبيعات من خلال الإيميل ماركتنج.<br>لازم يكون شخص:<br>✔️ عنده خبرة قوية في كتابة النسخ التسويقية للتجارة الإلكترونية✔️ يركز على النتائج والإيرادات أكثر من أي شيء ثاني✔️ يفهم الأرقام ويستخدمها لتحسين الأداء✔️ يجيد كتابة النسخ التسويقية باللغتين العربية والإنجليزية بمختلف اللهجات العربية ✔️ يتقن اللغة الإنجليزية بشكل ممتاز✔️ يتقن اللغة الإنجليزية بشكل ممتاز✔️ شغوف بالتجارة الإلكترونية ويتابع أحدث التوجهات باستمرار<br>ميزة إضافية (لكن ليست مطلوبة):<br>➕ خبرة في Klaviyo وإدارة التسويق عبر الإيميل للمتاجر الإلكترونية➕ خبرة في إعداد Email Flows للمتاجر الإلكترونية➕ خبرة في كتابة Content Calendars وخطط الحملات التسويقية<br>إذا ما عندك خبرة في النقاط اللي فوق لكن عندك خبرة قوية في Direct Response Copywriting للتجارة الإلكترونية، لا تتردد بالتقديم.<br>إحنا نقدر ندرّبك على Klaviyo، بناء الـ Flows، وإدارة حسابات الإيميل ماركتنج، لكن صعب نعلّم شخص كيف يكون Copywriter ممتاز.<br>???? راتب تنافسي (+EGP 50,000 - 70,000) + حوافز مرتبطة بالأداء???? العمل عن بُعد بالكامل???? فرصة حقيقية للنمو والتطور داخل فريق سريع النمو<br>ذا كنت تعتقد أنك الشخص المناسب لهذا الدور، قم بتعبئة نموذج التقديم: https://form.typeform.com/to/Dp6DxSeB<br>لن يتم مراجعة أي طلبات تقديم خارج النموذج.<br>--------------------------------------------------------------<br>????We're Hiring: Direct Response Copywriter & Email Marketing Strategist for E-Commerce Brands<br>At AA Sends, we're looking for a Direct Response Copywriter who knows how to turn emails into revenue.<br>We're not looking for someone who can just write nice emails...<br>We want someone who understands customers, researches their needs, comes up with new campaign ideas and angles, and knows how to drive sales through email marketing.<br>We're looking for someone who:✔️ Has strong direct response copywriting experience for e-commerce brands✔️ Is obsessed with results and revenue, not just writing✔️ Understands the numbers and uses data to improve performance✔️ Can write high-converting copy in both English and Arabic across different Arabic dialects✔️ Has excellent Spoken English✔️ Uses AI tools to improve quality and efficiency✔️ Can work independently and take ownership✔️ Is passionate about e-commerce and stays up to date with industry trends<br>Bonus points (not required):➕ Experience with Klaviyo and email marketing for e-commerce brands➕ Experience setting up email flows for e-commerce brands➕ Experience creating content calendars and campaign plans<br>If you don't have experience with the points above but have strong direct response copywriting experience for e-commerce brands, we still encourage you to apply.<br>We can train you on Klaviyo, flow creation, and email marketing account management. It's much easier to teach those skills than it is to teach someone how to become a great direct response copywriter.<br>???? Competitive compensation (EGP 50,000 - 70,000+) + performance-based bonuses???? Fully remote???? Real opportunity for growth within a fast-growing team<br>If you think you're a good fit, apply here:<br>https://form.typeform.com/to/Dp6DxSeB<br>Only applications submitted through the form will be reviewed.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>instashop, headquartered in Dubai, is the leading online local marketplace in the UAE and Egypt . Since joining the Delivery Hero family in 2020, the global leader in online food delivery and q-commerce, instashop has been setting the standard for excellence and convenience in the region.</p><br><p>With a dynamic and motivated team fueled by passion and innovation, every day at instashop is an opportunity for growth and success. We champion inclusivity, diversity and collaboration, creating an environment where everyone’s achievements are celebrated and where success is the only way forward. As we continue to grow, our team keeps expanding across the UAE, Egypt and Greece, and we’re always on the lookout for new talents to join us on our success journey.</p><br><br>Job Description<br><p>As a Marketing Manager you will be responsible for defining, implementing &amp; executing strategic marketing plans that align with marketing &amp; business objectives in order to attract new customers and retain existing ones. You will work closely with cross-functional teams to ensure that all marketing efforts are coordinated and optimized for maximum impact. You will also be responsible for analyzing market trends and customer insights to identify new opportunities for growth.</p><br><ul><li><strong>Strategic Market Ownership:</strong> Define and execute Egypt’s localized marketing strategy aligned with commercial goals, unit economics, and growth targets.</li><li><strong>Team Leadership &amp; Mentorship:</strong> Directly manage, develop, and coach a team of 3 Marketing Executives, fostering a high-performance culture, setting clear KPIs, and guiding daily campaign execution.</li><li><strong>Integrated Campaign Management:</strong> Oversee end-to-end 360-degree campaigns (digital, OOH, activations, trade marketing) tailored to Egyptian consumer behavior and regional nuances.</li><li><strong>Cross-Functional Synergy:</strong> Partner with Commercial, Operations, CRM, and Performance Marketing teams to ensure campaign hooks drive immediate app orders and high lifetime value (LTV).</li><li><strong>Data &amp; ROI Optimization:</strong> Track, analyze, and optimize campaign metrics (CAC, conversion rates, order frequency, ROI) to extract actionable insights and ensure maximum return on marketing spend.</li><li><strong>Agency &amp; Partner Ecosystem:</strong> Build and manage high-yielding relationships with local creative agencies, production houses, influencers, and FMCG co-marketing partners.</li><li><strong>Budget &amp; Commercial Leadership:</strong> Manage the Egypt marketing budget, ensuring cost-efficiency, strict ROI tracking, and aligned reporting for the Marketing Director.</li></ul><br>Qualifications<br><ul><li>Bachelor’s degree in Marketing, Business Administration, or a related field</li><li>5–8 years of progressive marketing experience <em>(Experience in Q-Commerce, tech startups, or FMCG in Egypt preferred). </em></li><li>Demonstrated ability to lead, mentor, and build high-performing marketing teams while prioritizing workflows in a fast-paced environment.</li><li>Strong analytical skills and the ability to use data to make informed decisions</li><li>Experience with digital marketing platforms and tools, including social media, email marketing, and web analytics</li><li>Familiarity with the latest trends and best practices in marketing</li></ul><p><strong>What you will bring</strong></p><br><ul><li>Excellent communication and interpersonal skills</li><li>Strong organizational and project management skills</li><li>Ability to work independently and manage multiple projects simultaneously</li><li>Strong analytical skills to develop long-term marketing strategies</li><li>Innovative mindset to design impactful campaigns and content</li><li>Ability to identify challenges and develop effective solutions</li><li>Build strong relationships across teams and external partners</li></ul><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>About the opportunity<br><p>As a Marketing Manager you will be responsible for defining, implementing &amp; executing strategic marketing plans that align with marketing &amp; business objectives in order to attract new customers and retain existing ones. You will work closely with cross-functional teams to ensure that all marketing efforts are coordinated and optimized for maximum impact. You will also be responsible for analyzing market trends and customer insights to identify new opportunities for growth.</p><br><br><ul><li><strong>Strategic Market Ownership:</strong> Define and execute Egypt’s localized marketing strategy aligned with commercial goals, unit economics, and growth targets.</li><li><strong>Team Leadership &amp; Mentorship:</strong> Directly manage, develop, and coach a team of 3 Marketing Executives, fostering a high-performance culture, setting clear KPIs, and guiding daily campaign execution.</li><li><strong>Integrated Campaign Management:</strong> Oversee end-to-end 360-degree campaigns (digital, OOH, activations, trade marketing) tailored to Egyptian consumer behavior and regional nuances.</li><li><strong>Cross-Functional Synergy:</strong> Partner with Commercial, Operations, CRM, and Performance Marketing teams to ensure campaign hooks drive immediate app orders and high lifetime value (LTV).</li><li><strong>Data &amp; ROI Optimization:</strong> Track, analyze, and optimize campaign metrics (CAC, conversion rates, order frequency, ROI) to extract actionable insights and ensure maximum return on marketing spend.</li><li><strong>Agency &amp; Partner Ecosystem:</strong> Build and manage high-yielding relationships with local creative agencies, production houses, influencers, and FMCG co-marketing partners.</li><li><strong>Budget &amp; Commercial Leadership:</strong> Manage the Egypt marketing budget, ensuring cost-efficiency, strict ROI tracking, and aligned reporting for the Marketing Director.</li></ul><br>What you need to be successful<br><ul><li>Bachelor’s degree in Marketing, Business Administration, or a related field</li><li>5–8 years of progressive marketing experience <em>(Experience in Q-Commerce, tech startups, or FMCG in Egypt preferred). </em></li><li>Demonstrated ability to lead, mentor, and build high-performing marketing teams while prioritizing workflows in a fast-paced environment.</li><li>Strong analytical skills and the ability to use data to make informed decisions</li><li>Experience with digital marketing platforms and tools, including social media, email marketing, and web analytics</li><li>Familiarity with the latest trends and best practices in marketing</li></ul><p><strong>What you will bring</strong></p><br><br><ul><li>Excellent communication and interpersonal skills</li><li>Strong organizational and project management skills</li><li>Ability to work independently and manage multiple projects simultaneously</li><li>Strong analytical skills to develop long-term marketing strategies</li><li>Innovative mindset to design impactful campaigns and content</li><li>Ability to identify challenges and develop effective solutions</li><li>Build strong relationships across teams and external partners</li></ul><br>Who we are<br><p>instashop, headquartered in Dubai, is the leading online local marketplace in the UAE and Egypt . Since joining the Delivery Hero family in 2020, the global leader in online food delivery and q-commerce, instashop has been setting the standard for excellence and convenience in the region.</p><br><br><p>With a dynamic and motivated team fueled by passion and innovation, every day at instashop is an opportunity for growth and success. We champion inclusivity, diversity and collaboration, creating an environment where everyone’s achievements are celebrated and where success is the only way forward. As we continue to grow, our team keeps expanding across the UAE, Egypt and Greece, and we’re always on the lookout for new talents to join us on our success journey.</p><br><br> <br><br> </div>

Pixelogic Media Partners, LLC provides technology solutions to the entertainment industry. We help studios and content owners to get their content to global audiences by providing all language services including scripting, subtitling, access services and dubbing. Our products and services span the digital spectrum, from enhanced extras packages promoting digital purchase to physical disc authoring.<br><br>Our clients at Pixelogic include major Hollywood studios and dozens of independent studios. To date, we've delivered thousands of titles to i Tunes, Disney+, Netflix, Amazon, and other streaming platforms providing packages in all resolutions and color spaces including HDR and Dolby Vision.<br><br>We offer a full gamut of creative services including audio and video editorial, graphics, color correction, and compliance to standards for loudness, and photo sensitivity and epilepsy.<br><br>This is a fantastic opportunity to be part of a world class team, building innovative solutions to service our clients with their media distribution needs. Join us if you're passionate about entertainment, innovation and customer service excellence!<br><br>Responsibilities:<br><br> Generate deliverable packages for HDR, SDR as well as Dolby Vision assets strictly adhering to client specifications. Using various software and production tools to manipulate and transform media to the appropriate specs. Conduct audio/video/subtitle evaluations on various types of digital media Check for audio sync as well as subtitle & closed caption sync and positioning Measure video and audio peaks to ensure compliance to client specifications Create professional, detailed reports Follow and complete QC checklists with focus on accuracy Written and verbal communication providing detailed feedback to project managers and clients Utilize and monitor a production workflow database, inputting data as necessary to track progress Close adherence to security policies which are established to protect Pixelogic systems and client assets. <br><br>Requirements<br><br>A good knowledge and understanding in post-production media workflows including tools such as Colorfront Transkoder, Da Vinci Resolve, Adobe Premiere and Pro Tools. Clear understanding on 4k(UHD), HDR and IMF is required. Working knowledge of professional audio/video equipment including scope and analyzers. Familiarity with various types of video and audio codecs Attention to detail, sound problem solving and root cause analysis Written and verbal communicative skills Technically literate; comfortable with a variety of computer applications Strong familiarity with Mac and Windows OS and networking Must be a self-starter and able to work with only general supervision Good organizational skills, with the ability to manage shifting priorities <br><br>Benefits<br><br>Private Health Insurance Social Insurance Paid Time Off Training & Development

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are looking for a detail-oriented Media Operator to support our media operations team by managing digital media assets, metadata, artwork quality control, and subtitle files.<br> The ideal candidate will ensure all incoming assets meet quality standards, maintain accurate documentation, and communicate effectively with internal teams and clients to facilitate seamless content delivery.<br> Key Responsibilities Verify the workability and integrity of all received media assets.<br> Create, update, and maintain metadata for digital media assets.<br> Perform quality control (QC) on artwork and validate its compliance with client specifications.<br> Prepare, review, and manage subtitle files for accuracy and formatting.<br> Confirm receipt of media assets and ensure proper documentation.<br> Document asset issues and provide clear comments and feedback to the Client Operations team and external clients.<br> Collaborate with internal teams to resolve asset-related issues and ensure timely delivery.<br> Follow company security policies and protect confidential media assets and information.<br> Perform other duties as assigned.<br> At Pixelogic, we pride ourselves on fostering a supportive and engaging environment.<br> Our comprehensive benefits include top-notch medical and social insurance fully covered for you and your family, ongoing training and development opportunities, and fun department outings to boost team spirit.<br> Enjoy delicious catered meals, unlimited snacks and drinks, and a fun office activity area for games and stress relief.<br> We also provide free internet for remote work, convenient office transportation, and a rewarding referral bonus system.<br> Bachelor's degree in Media, Mass Communication, Multimedia, or a related field.<br> 2 years of experience in media operations or a similar role.<br> Experience working with video and/or audio assets.<br> Hands-on experience using Adobe Premiere Pro.<br> Good understanding of digital media formats and workflows.<br> Strong attention to detail and ability to identify quality issues.<br> Good written and spoken English.<br> Strong communication, organization, and problem-solving skills.<br> Ability to manage multiple tasks and meet deadlines in a fast-paced environment.<br></span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Lead and execute the company s sales strategy across B2B and B2C channels to drive revenue growth Achieve monthly and quarterly sales targets while ensuring consistent performance improvement Develop and implement effective sales plans aligned with overall business objectives Identify and acquire new B2B clients (cafes, restaurants, retailers, corporate accounts) Expand distribution channels, partnerships, and market presence Build, manage, and strengthen relationships with key accounts to ensure long-term partnerships Negotiate contracts, pricing, and commercial agreements with clients Ensure high levels of customer satisfaction, retention, and service quality Lead, coach, and develop the sales team to achieve targets and enhance performance Set KPIs, monitor team productivity, and ensure alignment with company goals Manage sales pipelines, forecasts, and key performance metrics Prepare and present regular sales reports and insights to management Coordinate with operations and production teams to ensure timely order fulfillment Monitor market trends, customer needs, and competitor activities Provide insights and recommendations to improve pricing, promotions, and product offerings Identify new business opportunities and contribute to the company s growth strategy</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education Bachelor s degree in Business Administration, Marketing, or a related field Experience 4 7 years of experience in sales, preferably in FMCG or F&amp;B Proven experience in B2B sales (HORECA / retail accounts) is a must Previous experience in a supervisory or managerial role is preferred Experience in modern trade and e-commerce is a must Technical Skills Strong knowledge of sales planning and pipeline management Familiarity with CRM systems and sales reporting tools Experience with e-commerce platforms and online sales channels Understanding of FMCG market dynamics and distribution channels Data analysis and forecasting experience is a plus Social insurance coverage</p><p></p></section>