وظائف موظف حجز تذاكر طيران - الجيزة مصر

<ul><li><p>Manage check-ins/check-outs for guests and service requests for owners.</p></li><li><p>Maintain owner profiles, preferences, and privacy instructions.</p></li><li><p>Handle reservations for rental units + schedule-related updates for owner stays.</p></li><li><p>Communicate maintenance updates to owners and obtain approval when entering units.</p></li><li><p>Manage billing for rentals and any chargeable services for owners.</p></li><li><p>Coordinate apartment readiness for both guest arrivals and returning owners.</p></li><li><p>Handle Lost &amp; Found across guest and owner units.</p></li><li><p>Maintain strong professional relationships with owners while following SOP boundaries.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Hotel front office experience is required.</p></li><li><p>Excellent command of English.</p></li><li><p>Strong communication and service-focused approach.</p></li><li><p>Ability to multitask and work in a fast-paced environment.</p></li><li><p>Knowledge of PMS systems (training provided if needed).</p></li><li><p>Customer service excellence.</p></li><li><p>Problem-solving and decision-making abilities.</p></li><li><p>Professional communication and interpersonal skills.</p></li><li><p>Accuracy in billing and documentation.</p></li><li><p>Ability to remain calm under pressure.</p></li></ul><p></p>

<strong>Company Description</strong> The Egyptian Air Force is a key branch of the nation’s armed forces, responsible for protecting airspace and supporting national defense operations. It operates a diverse fleet of aircraft and advanced systems, with a strong focus on readiness, safety, and operational excellence. The organization emphasizes disciplined leadership, structured processes, and continuous improvement in strategic and tactical capabilities. Professionals joining the Egyptian Air Force can expect a mission-driven environment that values integrity, collaboration, and effective resource management.<br><strong>Role Description</strong> The Director of Strategic and Operation Management is a full-time, on-site role based in Giza. This position leads the planning, development, and execution of operational strategies to support the Egyptian Air Force’s mission and long-term objectives. Day-to-day responsibilities include overseeing operational programs, coordinating cross-functional projects, managing budgets and resources, and monitoring performance metrics to ensure efficient and effective operations. The Director will collaborate with senior leadership to align strategic plans with organizational priorities, identify improvement opportunities, and implement policies and procedures that enhance operational readiness. The role also involves mentoring teams, ensuring compliance with internal standards, and preparing reports and presentations to guide decision-making at the executive level.<br><strong>Qualifications<br></strong> <br><ul><li>Strong Analytical Skills to interpret complex data, assess risks, and support evidence-based decisions.</li><li>Proficiency in Operations Management to optimize processes, improve efficiency, and maintain high performance standards.</li><li>Experience in Program Management to oversee multiple initiatives, coordinate stakeholders, and ensure alignment with strategic goals.</li><li>Capabilities in Budgeting to plan, allocate, and monitor financial resources responsibly.</li><li>Expertise in Project Management to lead projects from planning through execution and evaluation.</li><li>Proven leadership experience in a structured or mission-driven organization, preferably in defense, aviation, or large-scale operations.</li><li>Excellent communication, negotiation, and stakeholder management skills, with the ability to work across diverse teams.</li><li>Relevant academic background in Business Administration, Management, Engineering, or a related field; advanced degrees are an advantage.</li><li>High level of integrity, discretion, and commitment to organizational values and regulatory requirements.</li></ul>

<p></p><p><strong>About Toucan</strong></p><p>Toucan is a property management and hospitality company managing short-term rental homes across Egypt. We take care of the day-to-day operations of our properties while providing owners with a reliable, professional service and guests with a seamless experience.</p><p>We are looking for a <strong>hands-on, organized and positive Property Operations &amp; Client Relations Coordinator</strong> to join our growing team.</p><p>This is a practical, fast-paced role for someone who enjoys communicating with people, solving problems, coordinating different moving parts and, most importantly, <strong>getting things done</strong>.</p><p><strong>The Role</strong></p><p>You will be an important part of Toucan’s day-to-day operations, working closely with <strong>property owners, guests, maintenance teams, cleaners, suppliers and the Toucan team</strong>.</p><p>You will help manage reservations and guest communication, support property owners with their homes, coordinate maintenance and operational issues, and make sure our properties are properly prepared and running smoothly.</p><p>We are looking for someone who is <strong>hands-on, proactive and takes ownership</strong> — someone who doesn’t simply pass a problem along, but follows it through until it is solved.</p><p><strong>Key Responsibilities</strong></p><p><strong>Reservations &amp; Guest Relations</strong></p><ul><li><p>Handle incoming reservation inquiries through phone, WhatsApp and other platforms.</p></li><li><p>Assist with booking inquiries, availability, pricing and reservation coordination.</p></li><li><p>Communicate with guests before, during and after their stay.</p></li><li><p>Coordinate check-ins, check-outs and guest requests.</p></li><li><p>Assist guests with questions, issues and problems during their stay.</p></li><li><p>Respond quickly and professionally to guest concerns and escalate matters when necessary.</p></li><li><p>Help ensure guests have a smooth and positive experience from booking to check-out.</p></li></ul><p><strong>Property Owner / Client Relations</strong></p><ul><li><p>Communicate directly with property owners and act as a reliable point of contact for their properties.</p></li><li><p>Assist owners with questions, requests and issues relating to their homes.</p></li><li><p>Coordinate owner visits and access to properties.</p></li><li><p>Keep owners updated on maintenance, repairs, purchases and other property matters.</p></li><li><p>Follow up on owner requests and make sure they are completed properly.</p></li><li><p>Build strong, professional relationships with Toucan’s property owners.</p></li></ul><p><strong>Property Operations</strong></p><ul><li><p>Coordinate the day-to-day operational needs of Toucan’s properties.</p></li><li><p>Coordinate maintenance, repairs, cleaning and other property services.</p></li><li><p>Contact and follow up with plumbers, electricians, handymen, AC technicians, pest control, cleaners and other suppliers.</p></li><li><p>Schedule maintenance visits and ensure issues are resolved properly.</p></li><li><p>Visit properties when required to inspect issues, check work, or coordinate services.</p></li><li><p>Make sure properties are clean, functional, stocked and ready for guests.</p></li><li><p>Maintain property inventories and identify items that need to be replaced or replenished.</p></li><li><p>Help prepare newly onboarded properties and make sure they are ready to operate.</p></li></ul><p><strong>Suppliers &amp; Purchasing</strong></p><ul><li><p>Communicate with suppliers and service providers.</p></li><li><p>Request quotations and coordinate purchases when needed.</p></li><li><p>Arrange deliveries and installations.</p></li><li><p>Follow up with suppliers until jobs are completed.</p></li><li><p>Help source furniture, household items, amenities and other property requirements.</p></li></ul><p><strong>General Operations</strong></p><ul><li><p>Keep track of ongoing tasks and make sure nothing falls through the cracks.</p></li><li><p>Maintain property information, maintenance records and operational checklists.</p></li><li><p>Coordinate between owners, guests, suppliers and the Toucan team.</p></li><li><p>Identify problems before they become bigger problems.</p></li><li><p>Support the management team wherever needed as Toucan continues to grow.</p></li></ul><p></p><p><strong>Requirements</strong></p><p></p><ul><li><p><strong>Owns a car and has a valid driving license — required.</strong></p></li><li><p>Educated and well-spoken, with strong communication skills.</p></li><li><p>Fresh graduates and candidates with limited experience are welcome to apply.</p></li><li><p>Excellent <strong>Arabic and English</strong>, spoken and written.</p></li><li><p>Positive attitude, professional manner and willingness to learn.</p></li><li><p>Highly organized and detail-oriented.</p></li><li><p><strong>Proactive, hands-on and resourceful.</strong></p></li><li><p>Strong problem-solving and follow-up skills.</p></li><li><p>Comfortable communicating with property owners, guests, suppliers and maintenance teams.</p></li><li><p>Confident handling phone calls, WhatsApp and day-to-day client communication.</p></li><li><p>Able to multitask and manage several properties and requests simultaneously.</p></li><li><p>Reliable, responsive and able to work independently.</p></li><li><p>Comfortable visiting properties and coordinating on-site when needed.</p></li><li><p>Good computer skills and comfortable using Google Workspace / Microsoft Office.</p></li><li><p><strong>Takes ownership and follows tasks through to completion.</strong></p></li></ul><p><strong>Experience in property management, hospitality, real estate, customer service or operations is a plus, but not required. Letters of recommendation</strong></p><p><strong>Most importantly, we are looking for someone with a positive attitude, initiative and a willingness to learn and grow with Toucan.</strong></p>

<ul><li><p>The Senior Tourism Operator is a full-time, on-site role based in Cairo, Egypt, responsible for designing, pricing, and managing domestic and international tour packages for individual and group travelers. The role involves advising clients on destinations, itineraries, accommodations, and transportation options, while ensuring that travel plans align with budget, preferences, and company standards. The Senior Tour Consultant handles booking processes, coordinates with suppliers, and monitors reservations to secure accurate and timely confirmations. Daily tasks include responding to inquiries, preparing proposals, resolving service issues, and maintaining strong client relationships. The role also includes keeping up to date with travel trends, visa and entry requirements, and company products to provide informed and reliable consulting.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Strong expertise in travel consulting and tourism, including managing daily corporate travel requests and designing tailored tour packages and itineraries.</p></li><li><p>Experience in organizing and coordinating Guided Tours, including group and individual programs.</p></li><li><p>Excellent Communication and Customer Service skills to interact effectively with clients, suppliers, and colleagues.</p></li><li><p>Proficiency in reservation and booking online systems, and standard office software.</p></li><li><p>Solid knowledge of international and domestic destinations, airlines, hotels, and ground services.</p></li><li><p>Ability to work under pressure, manage multiple bookings, and prioritize tasks effectively.</p></li><li><p>Attention to detail and strong problem-solving skills for handling changes, cancellations, and customer concerns.</p></li><li><p>Bachelor’s degree in Tourism, Hospitality Management, Business, or a related field, or equivalent professional experience.</p></li><li><p>Fluency in English and Arabic; additional languages are an advantage.</p></li></ul><p></p>

<p>The Outbound Tourism Specialist is a full-time, on-site role based in Giza. The specialist will design and customize outbound tour packages, prepare detailed itineraries, and coordinate bookings for flights, hotels, transfers, and activities. Daily responsibilities include advising clients on destinations, visa requirements, and travel insurance, handling inquiries via phone, email, and in person, and providing clear, accurate information throughout the booking process. The role involves maintaining relationships with international suppliers, negotiating rates, and monitoring availability and promotions to optimize offers. The specialist will also process reservations, manage changes and cancelations, follow up with clients before and after travel, and support sales and marketing campaigns to promote outbound packages.</p><p><strong>Requirements</strong></p><ul><li><p>Candidates should possess strong communication and customer service skills to interact effectively with clients and partners.</p></li><li><p>Candidates should possess Travel &amp; Tourism knowledge, including international destinations, travel regulations, and itinerary planning.</p></li><li><p>Candidates should possess sales and marketing skills to convert inquiries into bookings and support promotional activities.</p></li><li><p>Candidates should possess organizational and time management skills to handle multiple bookings, deadlines, and client requests.</p></li><li><p>Candidates should possess proficiency in common office and reservation tools (e.g., email, spreadsheets, and booking platforms); experience with GDS or travel systems is an advantage.</p></li><li><p>Fluency in English is required; additional languages are an asset.</p></li><li><p>Previous experience in outbound travel, tour operations, or a related tourism role is preferred.</p></li><li><p>A diploma or degree in Tourism, Hospitality, Business, or a related field is beneficial.</p></li></ul><p></p>

<ul><li><p>Promote and sell Hajj &amp; Umrah programs to prospective customers.</p></li><li><p>Respond to customer inquiries through phone, WhatsApp, social media, and other communication channels.</p></li><li><p>Explain package details, including hotels, transportation, flights, services, and program inclusions.</p></li><li><p>Follow up with leads and convert inquiries into confirmed bookings.</p></li><li><p>Achieve monthly and annual sales targets.</p></li><li><p>Handle customer objections and negotiate effectively to close sales.</p></li><li><p>Collect and review required customer documents for visa processing.</p></li><li><p>Explain Hajj &amp; Umrah procedures and relevant visa requirements to customers.</p></li><li><p>Follow up on payments, reservations, and customer documentation.</p></li><li><p>Maintain accurate customer records and update CRM systems regularly.</p></li><li><p>Coordinate with Operations and Religious Tourism teams to ensure smooth service delivery.</p></li><li><p>Provide professional support to pilgrims before, during, and after their trips.</p></li><li><p>Prepare and maintain accurate sales reports and follow up on pending leads.</p></li><li><p>Build strong relationships with existing and potential customers.</p></li><li><p>Contribute to the growth and development of the Religious Tourism department.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Giza, October, Elsheikh Zayed nearby residence.</p></li><li><p>2–5 years of Proven experience <strong>selling Hajj &amp; Umrah programs</strong> in Religious Tourism Sales.</p></li></ul><ul><li><p>Previous experience in Religious Tourism Companies, Hajj &amp; Umrah Operators, Travel Agencies, or Tourism Companies is preferred.</p></li><li><p>Excellent follow-up and customer relationship management, Strong sales, negotiation, persuasion, and closing deals directly to customers.</p></li><li><p>Good knowledge of Hajj &amp; Umrah procedures and visa requirements.</p></li><li><p>Ability to handle customer objections professionally.</p></li><li><p>Ability to work under pressure and meet sales targets.</p></li><li><p>Excellent communication and interpersonal skills.</p></li><li><p>Good command of Microsoft Office.</p></li><li><p>Experience using CRM systems, reservation/booking systems, and WhatsApp Business is preferred.</p></li></ul><p>Preferred Skills</p><ul><li><p>Customer-oriented mindset.</p></li><li><p>Strong communication and presentation skills.</p></li><li><p>Organized and detail-oriented.</p></li><li><p>Proactive with excellent follow-up skills.</p></li><li><p>Strong ability to convert leads into sales.</p></li><li><p>Ability to work independently and as part of a team.</p></li><li><p>Knowledge of the Religious Tourism market and customer needs.</p></li></ul><p></p>

<p>The Events &amp; Culture Experience Director will be responsible for conceptualizing and executing a comprehensive events strategy to establish the Giza Plateau as the world's premier venue for high-end, culturally significant events. He/ She will oversee the entire event lifecycle, from curating a portfolio of exclusive experiences and innovating new concepts to managing all booking processes and developing sophisticated pricing strategies.</p><p><b>Key Responsibilities:</b></p><ul><li>Develop and implement a comprehensive events strategy that positions the Giza Plateau as the world's most sought-after venue for culturally significant and high-end events.</li><li>Oversee and manage the entire booking process for designated Giza Plateau events maintaining an accurate and up-to-date reservations calendar to optimize utilization and prevent conflicts.</li><li>Curate a portfolio of experiences from international concerts and luxury brand launches to exclusive diplomatic functions and historical showcases that are appropriate for the site's stature.</li><li>Maintain an accurate and up-to-date reservations calendar to optimize space utilization, maximize revenue, and prevent scheduling conflicts.</li><li>Innovate new event concepts and cultural programs that leverage the unique landscape and history of the Plateau.</li><li>Lead the development of pricing strategies, sales packages, and booking policies.</li><li>Develop and manage the annual budget for the Events &amp; Culture department, with full P&amp;L responsibility.</li><li>Drive revenue growth by actively seeking and securing high-value event opportunities.</li><li>Foster a culture of excellence, creativity, and cultural sensitivity within the team.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><b>Qualifications</b>:</p><ul><li>Bachelor's degree in Event Management, Hospitality Management, Business Administration, Property Management, or a closely related field.</li><li>A minimum of 15 years of senior leadership experience in managing events at world-class, iconic venues (e.g., museums, heritage sites, luxury resorts, major public arenas, or cultural centers).</li><li>Proven success in developing and executing large-scale, high-profile international events with complex logistical and security needs.</li><li>Masterful negotiation and contract management skills, with experience dealing with corporate clients, artists, and government entities.</li></ul>

<p>Marketing &amp; Patient Relations Specialist</p><p>أخصائيه تسويق وعلاقات مرضى ومبيعات</p><p><br></p><p>وتكون مسؤوليتها الأساسية: </p><p>إدارة Instagram وFacebook وWhatsApp، متابعة الـLeads، </p><p>تحويل الاستفسارات إلى حجوزات، </p><p>إعادة تنشيط المرضى القدامى، </p><p>متابعة العروض، CRM، </p><p>زيادة الـRebooking، ورفع تقارير عن مصدر كل Lead ونسبة التحويل</p>

<strong>Company Description</strong> Sun Pyramids Group is a leading organization in Egypt’s tourism and hospitality sector, uniting a portfolio of trusted brands under a shared vision of exceptional travel experiences. The group includes Sun Pyramids Tours, Royal Great Pyramid Inn, Great Pyramid Inn, Remal Pyramids Hotel, Akemi Restaurant, and Sun Nile Dahabiya, offering services from guided tours and boutique stays to rooftop dining and Nile cruises. Sun Pyramids Group focuses on cultural immersion, premium service, operational excellence, and sustainable tourism to highlight Egypt as a memorable global destination. The company designs tailored experiences for leisure travelers, corporate clients, and international partners, often featuring pyramid views, unique dining, and elegant river cruises. Its mission is to deliver unforgettable Egyptian experiences supported by world-class hospitality.<br><strong>Role Description</strong> The Tour Operator role at Sun Pyramids Group is a full-time, on-site position based in Giza. This role is responsible for organizing and coordinating guided tours, managing daily itineraries, and ensuring smooth logistics for individual and group travelers. The Tour Operator handles reservations, confirmations, and booking modifications, while communicating clearly with guests, hotels, transportation providers, and internal teams. Day-to-day tasks include responding to inquiries, preparing tour documentation, updating schedules, and resolving service issues promptly and professionally. The role also involves promoting available tours, providing accurate information about destinations and experiences, and maintaining high service standards that reflect the company’s focus on cultural immersion and premium hospitality.<br><strong>Qualifications<br></strong> <br><ul><li>Strong knowledge and experience in Travel &amp; Tourism, including familiarity with Egyptian destinations and cultural attractions.</li><li>Ability to organize and support Guided Tours, with attention to detail in itineraries, logistics, and guest safety.</li><li>Proven Customer Service skills, with a focus on clear communication, problem-solving, and guest satisfaction.</li><li>Experience managing Reservations and bookings, including tour packages, accommodations, and transportation.</li><li>Basic Sales skills to promote tours and services, upsell experiences, and support revenue growth.</li><li>Proficiency in relevant tour management or booking software, and good MS Office skills.</li><li>Fluency in English; additional languages (such as Arabic or other major tourist languages) are an advantage.</li><li>Strong organizational skills, reliability, and the ability to work on-site in a fast-paced hospitality environment in Giza.</li><li>Previous experience in tourism, hospitality, or travel operations; a related diploma or degree is preferred.</li></ul>

<strong>Company Description</strong> Avis Budget Egypt is a leading provider of car rental and mobility solutions, building on the long-standing presence of Avis and Budget brands in Egypt since 1970 and 1980 respectively. As part of Ezz Elarab Automotive Group, the company combines global standards with strong local expertise to deliver reliable, premium, and innovative services. Its offerings span car rental, operational leasing, chauffeur and limousine services, and fleet management solutions for individual and corporate clients. With a fully insured fleet and digital booking channels, Avis Budget Egypt focuses on convenient, safe, and flexible mobility across the country. The company is committed to seamless, smart, and sustainable transportation tailored to diverse customer needs.<br><strong>Role Description</strong> The Operations Specialist (Limousine) is a full-time, on-site role based in Giza, responsible for overseeing the day-to-day operations of the chauffeur and limousine services. This role coordinates bookings, dispatches vehicles, and manages schedules to ensure timely, efficient, and high-quality service for individual and corporate clients. The Operations Specialist monitors fleet utilization, supports driver and chauffeur adherence to company standards, and handles operational issues or customer concerns as they arise. The role also collaborates with sales and reservations teams to optimize capacity, supports reporting and performance tracking, and contributes to continuous process improvement within the limousine operations.<br><strong>Qualifications<br></strong> <ul><li>Candidates should possess strong Analytical Skills to monitor performance, optimize fleet utilization, and support data-driven decision-making.</li><li>Candidates should possess effective Communication skills to coordinate with chauffeurs, internal teams, and clients, and to handle inquiries or issues professionally.</li><li>Candidates should possess Sales skills to support upselling of services, respond to client requests, and contribute to revenue growth for limousine operations.</li><li>Candidates should possess Operations Management skills to oversee daily limousine activities, manage schedules, and maintain service quality and compliance.</li><li>Candidates should possess Project Management skills to organize special events, VIP movements, and corporate transportation projects from planning through execution.</li><li>Relevant experience in transportation, mobility services, hospitality, or automotive operations is highly beneficial.</li><li>Strong customer service orientation, attention to detail, and ability to work in a fast-paced, on-site environment in Giza.</li><li>Proficiency in basic office and reservation systems; familiarity with fleet management or dispatch tools is an advantage.</li><li>Diploma or bachelor’s degree in business, operations, logistics, or a related field is preferred.</li><li>Professional proficiency in English and Arabic, both written and verbal, is beneficial for client and internal communication.</li></ul>

<p><strong>Job Overview:</strong></p><p>To support the Contact Center section across the entire network by handling customers’ inbound calls and providing information on the various products and services; processing flight and holidays reservations, modifications and cancellations; promoting other ancillaries and services to maximize sales and enhance customers’ experience ensuring productivity is in line with set measures and company’s adopted policies and procedures.</p><p><strong>Key Responsibilities:</strong></p><ul><li><p>Respond to customers’ incoming calls regarding a wide range of enquiries, requests, and complaints in a timely and accurate manner, ensuring a positive representation of the company.</p></li><li><p>Provide accurate and comprehensive information about the company’s products and services, and process travel bookings, reservation modifications, and cancellations efficiently.</p></li><li><p>Handle customer complaints of various natures by identifying and prioritizing issues according to their complexity and providing appropriate and immediate solutions.</p></li><li><p>Escalate unresolved complaints to the appropriate departments within the Contact Center or other relevant divisions, and follow up to ensure timely resolution.</p></li><li><p>Promote the company’s products and services through cross-selling initiatives, including ancillary services, holiday packages, and loyalty programs, in order to achieve monthly sales targets.</p></li><li><p>Achieve key performance indicators (KPIs) related to customer satisfaction, including service levels, quality standards, productivity, and overall service performance.</p></li><li><p>Handle customers’ enquiries, requests, and complaints in a professional, positive, and effective manner while ensuring the company’s brand and corporate image are consistently represented in accordance with approved quality standards.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Open for males and females</p></li><li><p>Graduates, fresh graduates, and gap year students are encouraged to apply.</p></li><li><p>Proficient in both English (B2) and Arabic Languages</p></li><li><p>Comfortable using technology systems and tools, including Microsoft Office.</p></li><li><p>No hearing or speech impairments.</p></li><li><p>Previous experience is not required; however, any relevant experience will be considered an advantage.</p></li></ul><ul><li><p>Strong communication skills to effectively build sales and marketing techniques.</p></li><li><p>Capacity to identify customer issues and direct them appropriately.</p></li></ul><ul><li><p>Skills in problem identification and immediate response to various customer situations, including handling angry customers and special requests.</p></li><li><p>Demonstrated ability to contribute to and achieve business strategies and set KPIs.</p></li></ul><p><strong>Benefits:</strong></p><ul><li><p>Attractive Net Salary</p></li><li><p>Commission based on KPIs</p></li><li><p>Fully paid training</p></li><li><p>Top achiever bonus program</p></li><li><p>Employee bonus program</p></li><li><p>Games, Activities, events and outing monthly</p></li><li><p>Standby tickets from Air Arabia Airlines</p></li><li><p>Medical, Social and Life insurance provided</p></li><li><p>Fast track career progression as you become eligible for promotions after 6 months (based on performance)</p></li><li><p>Opportunity to transfer to our HQ team in UAE (based on performance)</p></li></ul><p><strong>Work Conditions:</strong></p><ul><li><p>5 working days + 2 days off (Rotational)</p></li><li><p>8 Hours + 1 Hour Break</p></li><li><p>Rotational shifts - last shift for females ends at 8:00 PM</p></li></ul><p></p>

<ul><li><p>Complete and update all hotels contents on matching tourism systems.</p></li><li><p>Analyze online/offline hotels contracts and take the necessary corrective action if needed according to online/offline tourism reservation policies and procedures.</p></li><li><p>Communicate with assistant tour operators and tour operators in travel department in case any online/offline contracts mistake is being discovered to make the necessary correction according to approved company tourism roles, policies and procedures</p></li><li><p>Trouble shooting and update hotels contents to provide a complete and accurate contract include all needed details.</p></li><li><p>Carry out all tasks given to him by his direct manager efficiently.</p></li></ul><p></p><p><strong>Requirements</strong></p><p></p><ul><li><p>From 0-2 years of relevant experience.</p></li><li><p>Bachelor's degree in Tourism, hospitality, or a related field.</p></li><li><p>Experience using Juniper or Sejour &nbsp;systems is preferred.</p></li></ul><ul><li><p>Excellent command of English language spoken and written is a must</p></li><li><p>Customer oriented with strong communication skills.</p></li></ul><p></p>

<br><p>⁩</p><p>We’re Hiring – Tour Operations Executive</p><p>Soul of Egypt Tourism Company</p><p>Soul of Egypt is looking for a detail-oriented and organized Tour Operations Executive to join our growing team.</p><p>Requirements:</p><p>●Excellent command of English (spoken &amp; written)</p><p>●Strong organizational and problem-solving skills</p><p>●Ability to work under pressure and manage multiple tasks</p><p>●Good communication skills</p><p>●Previous experience in tourism or operations is preferred</p><p>⸻</p><p>Responsibilities: </p><p>• Handle all tour operations from confirmation to execution</p><p>* Coordinate with suppliers (hotels, transport, guides) to ensure smooth service delivery</p><p>* Confirm bookings and follow up on all reservations</p><p>* Prepare vouchers, itineraries, and travel documents</p><p>* Monitor ongoing tours and handle any issues efficiently</p><p>* Ensure high-quality service and customer satisfaction</p><p>* Maintain accurate records of bookings and operations</p><p>⸻</p><p> Work Location: Giza</p><p> Employment Type: Full-time</p><p><br></p><p>To apply, please send your CV to:</p><p>or contact us via WhatsApp: 01211014122</p><p>⸻</p><p>Join Soul of Egypt and be part of our success journey</p><p><br></p><p><br></p>

<p>We are looking for candidates with solid experience in hotel contracting and the tourism industry, preferably with experience in DMC / Tour Operator / Travel Company.</p><p>Key Responsibilities:</p><ul><li><p>Hotel contracting and supplier negotiations.</p></li><li><p> Negotiating rates, allotments, cancellation policies, meal plans, room types, and special offers.</p></li><li><p> Maintaining strong relationships with hotels and suppliers.</p></li><li><p>Monitoring market rates and competitors.</p></li><li><p>Managing and expanding the hotel portfolio.</p></li><li><p>Following up on contracts, rates, availability, and system loading.</p></li><li><p>Coordinating with Product, Operations, Sales, Reservations, Revenue, and Finance teams.</p></li><li><p>Monitoring hotel production, profitability, and room nights.</p></li><li><p>Supporting the development of new hotels, destinations, and tourism products.</p></li></ul><p></p><p><strong>Requirements</strong></p><p>Requirements:</p><ul><li><p>4+ years of relevant experience in tourism/hotel contracting.</p></li><li><p>Strong knowledge of the hotel and travel market.</p></li><li><p>Strong negotiation and communication skills.</p></li><li><p>Good commercial and analytical skills.</p></li><li><p>Experience with contracting systems/hotel extranets is a plus.</p></li><li><p>Good command of English.</p></li><li><p>Experience in the Saudi/GCC tourism market is preferred.</p></li></ul><p></p>

<p> Cairo, Egypt (On-site)</p><p> Full-time</p><p> SITA</p><p>At SITA, we’re the IT partner behind the air transport industry, helping airlines and airports around the world deliver smoother, smarter journeys for millions of passengers. Our Cairo team is growing, and we’re looking for a Front-End Developer who combines strong technical skills with real creative flair.</p><p>If you love building interfaces that are both beautiful and easy to use, and you want your work to shape how people travel, we’d love to hear from you.</p><p><strong>What you’ll do</strong></p><ul><li>Build responsive, high-performance web interfaces for products used by airlines, airports, and travelers</li><li>Turn designs into polished, interactive experiences with thoughtful animations and micro-interactions</li><li>Work closely with UX designers, product owners, and back-end engineers across global teams</li><li>Bring fresh ideas to improve usability, accessibility, and visual quality</li><li>Write clean, maintainable, and well-tested code</li></ul><p><strong>What we’re looking for</strong></p><ul><li>5 years of front-end development experience</li><li>Strong skills in HTML, CSS, JavaScript, and TypeScript</li><li>Hands-on experience with [Angular / React / Vue]</li><li>A creative eye for design, layout, and user experience</li><li>Experience with animation (CSS animations, GSAP, Framer Motion, or similar)</li><li>Understanding of responsive design, accessibility (WCAG), and performance</li><li>Good English communication skills for working with international teams</li><li>A portfolio or GitHub showing your work</li></ul><p><strong>Nice to have</strong></p><ul><li>Experience with Figma or other design tools</li><li>Familiarity with design systems and component libraries</li><li>Interest in aviation, travel tech, or large-scale enterprise products</li></ul><p><strong>Why SITA</strong></p><ul><li>Work on technology that impacts air travel worldwide</li><li>Collaborate with diverse, international teams</li><li>[Competitive salary and benefits]</li><li>[Learning and career development opportunities]</li><li>Work alongside a collaborative, energetic team at our Cairo office</li></ul><p><br></p>

<p><strong>Golden City Travel</strong> is seeking a motivated and detail-oriented<strong> Tour Operator</strong> to join our growing team. The ideal candidate will be passionate about travel and experienced in designing exceptional travel experiences across Egypt and international destinations.</p><h3>Key Responsibilities</h3><ul><li><p>Design and customize travel itineraries for individuals (FITs) and groups.</p></li><li><p>Prepare comprehensive travel programs, including accommodations, transportation, sightseeing, and other travel services.</p></li><li><p>Handle inbound travel requests and manage bookings from inquiry to completion.</p></li><li><p>Coordinate with hotels, airlines, transportation providers, guides, and other suppliers.</p></li><li><p>Provide destination expertise and professional travel recommendations.</p></li><li><p>Ensure all reservations and travel arrangements are accurate and well-organized.</p></li><li><p>Monitor bookings and operational requirements to ensure seamless trip execution.</p></li><li><p>Assist clients before, during, and after travel, providing excellent customer service.</p></li><li><p>Resolve operational issues efficiently and professionally when required.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Previous experience in tourism, travel operations, or tour planning.</p></li><li><p>Strong knowledge of travel destinations, particularly Egypt.</p></li><li><p>Excellent communication and organizational skills.</p></li><li><p>Ability to manage multiple bookings and deadlines simultaneously.</p></li><li><p>Strong attention to detail and problem-solving abilities.</p></li><li><p>Proficiency in Microsoft Office and travel-related systems is an advantage.</p></li><li><p>Fluency in English; additional languages are a plus.</p></li><li><p>Applications from candidates without relevant experience will not be considered.</p></li></ul><p></p>

<ul><li><p>Welcome visitors and guests professionally and direct them to the appropriate department or employee.</p></li><li><p>Answer, screen, and transfer incoming telephone calls while maintaining proper telephone etiquette.</p></li><li><p>Provide visitors and callers with accurate general information and handle inquiries professionally.</p></li><li><p>Maintain accurate visitor records and ensure compliance with the company’s visitor access and security procedures.</p></li><li><p>Notify the concerned employees upon the arrival of their visitors.</p></li><li><p>Receive, sort, and distribute incoming correspondence, documents, packages, and deliveries.</p></li><li><p>Coordinate meeting-room reservations and ensure that meeting rooms are properly prepared.</p></li><li><p>Maintain the reception area in a clean, organized, and professional condition.</p></li><li><p>Perform general administrative duties, including data entry, filing, printing, scanning, and document preparation.</p></li><li><p>Coordinate with the Administration and Security teams regarding visitors and front-desk requirements.</p></li><li><p>Maintain confidentiality when handling company, employee, or visitor information.</p></li><li><p>Perform any other relevant duties assigned by the direct manager.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree in business administration, Commerce, Languages, or any relevant discipline.</p></li><li><p>Fresh graduates are welcome to apply.</p></li><li><p>Good command of written and spoken English.</p></li><li><p>Good knowledge of Microsoft Office applications, particularly Word, Excel, and Outlook.</p></li><li><p>Excellent communication and interpersonal skills.</p></li><li><p>Professional appearance and positive attitude.</p></li><li><p>Good organizational and multitasking abilities.</p></li><li><p>Ability to deal with visitors and inquiries professionally and courteously.</p></li><li><p>Attention to detail and ability to maintain confidentiality.</p></li></ul><p></p>

<p>- Scheduling meetings and appointments<br>- Organizing and archiving files, documents, and administrative records<br>- Receiving and making phone calls and emails<br>- Welcoming guests and organizing meeting schedules<br>- Preparing meeting rooms<br>- Preparing meeting minutes<br>- General supervision of all company departments<br>- Monitoring the implementation of any decisions issued by management<br>- Performing any other tasks assigned by management<br>- Confirming round-trip travel reservations<br>- Drafting administrative correspondence to various entities<br>- Preparing expense and revenue reports<br>- Writing, editing, and printing administrative documents<br>- Writing and submitting periodic reports<br>- Organizing work within the company and between departments</p><p><strong>Requirements</strong></p><p>- Female only</p><p>Relevant higher education qualification<br>- five years of experience as a secretary<br>- Fluent in English<br>- Must reside in the Sheikh Zayed area</p><p>- Candidates should possess strong clerical skills, including filing, data entry, document preparation, and office organization.<br>- Candidates should possess clear and professional communication skills, both written and verbal, for interacting with colleagues, management, and external partners.<br>- Candidates should possess experience in company secretarial work, such as preparing meeting agendas, recording minutes, and maintaining official records.<br>- Candidates should possess executive administrative assistance capabilities, including calendar management, travel coordination, and meeting logistics.<br>- Candidates should possess customer service skills to handle inquiries, support visitors, and represent the company courteously.<br>Proficiency in MS Office (Word, Excel, PowerPoint, Outlook) and basic office equipment operation is required.<br>- Strong attention to detail, time management, and the ability to prioritize multiple tasks effectively.<br>- Previous experience in a secretarial or administrative role is preferred; experience in food industries or export operations is an advantage.<br>- A relevant diploma or bachelor’s degree in Business Administration, Office Management, or a related field is beneficial.<br></p><p></p>