وظائف مدير مشتريات - القاهرة مصر

Employer Overview:A leading composite insurance provider in the UAE, operating in Dokki, Giza, with nearly five decades of excellence, offering comprehensive insurance solutions across health, life, motor, and general lines. The organization operates across all Emirates and Oman, serving over 800,000 clients through a strong network of branches, brokers, bancassurance partners, and digital channels. Renowned for its financial strength and service excellence, it continues to set the benchmark for customer satisfaction and innovation in the regional insurance market.<br>Job Summary:The Insurance Complaints Officer is responsible for managing customer complaints from initial receipt through investigation, resolution, and closure. The role ensures timely, fair, and compliant complaint handling while coordinating with internal stakeholders, maintaining accurate records, and identifying recurring issues and opportunities to improve the customer experience.<br>Key Responsibilities:Manage the end-to-end complaint lifecycle, ensuring complaints are acknowledged, investigated, resolved, and closed within agreed service standards and SLAs. Act as the primary point of contact for customers throughout the complaint process, providing clear, professional, and empathetic communication and timely status updates. Investigate customer complaints by gathering relevant information, documentation, and input from internal stakeholders to determine appropriate resolutions. Coordinate with Claims, Underwriting, Operations, Sales, Finance, and other relevant departments to ensure timely investigation and resolution of customer issues. Conduct root cause analysis to identify recurring complaints, service failures, process gaps, and opportunities for corrective and preventive action. Escalate complex, sensitive, or high-risk complaints to the appropriate management or specialized teams in accordance with established procedures. Maintain accurate and complete complaint records, documentation, and case updates within CRM and complaint management systems. Ensure all complaint handling activities comply with applicable regulatory requirements, internal policies, confidentiality standards, and customer protection principles. Prepare complaint reports and support analysis of complaint trends, resolution times, recurring issues, and other relevant customer service indicators. Contribute to continuous improvement initiatives aimed at enhancing customer satisfaction, reducing repeat complaints, and improving complaint handling processes.<br>Requirements:Bachelor’s Degree in Business Administration, Finance, Insurance, Customer Service, or a related discipline. Customer Experience (CX), Complaint Handling, Service Excellence, or Insurance certification is an advantage. CII or equivalent insurance certification is preferred.1–3 years of relevant experience in Customer Service, Customer Relations, Complaints Management, Insurance Operations, Banking, or Financial Services. Previous experience handling customer complaints, service escalations, or customer-facing interactions. Experience within the insurance industry is preferred. Familiarity with complaint management processes and case handling is preferred. Excellent communication and interpersonal skills. Strong customer service orientation and empathy. Ability to manage difficult or sensitive customer interactions professionally. Strong stakeholder management and teamwork skills. Complaint management and case handling. Customer issue investigation and resolution. Customer experience management. Conflict and escalation management. Knowledge of complaint handling procedures and service standards. Understanding of regulatory and customer protection principles within financial services. Proficiency in Microsoft Office, particularly Excel, Word, and Outlook. Experience using CRM systems and customer/case management platforms. Ability to maintain accurate digital records and generate basic reports and analysis. Excellent command of English, both written and spoken. Strong ability to communicate clearly and professionally with customers and internal stakeholders.

<p><b >Duties and Responsibilities</b></p><p>A. Education Program Delivery Plan, implement, and supervise the project's education activities, including catch-up, remedial, and blended learning pathways. Develop and adapt session plans, learning materials, and learning kits appropriate to learners' age and level. Oversee the operation of the digital learning hub and ensure learners are supported to use digital platforms effectively. Ensure learning timetables, groupings, and class sizes support quality delivery and safe participation.</p><p>B. Learner Assessment and Placement Lead learner screening, diagnostic assessment, and placement into the appropriate learning pathway using agreed tools. Analyse assessment results to identify learning gaps and inform remedial planning and curriculum adjustment. Track learner progress through pre- and post-assessment and recommend adjustments where learners are not progressing.</p><p>C. Teacher and Facilitator Support Support the identification, recruitment, and induction of teachers, facilitators, and volunteers. Deliver and coordinate training on child-centred pedagogy, gender-responsive and culture-sensitive teaching, positive discipline, and inclusive education. Provide ongoing coaching, classroom observation, and feedback to strengthen teaching quality.</p><p>D. Quality, Monitoring and Reporting Monitor the quality of education delivery against agreed standards and document findings and follow-up actions. Maintain accurate learner records, attendance, and assessment data. Contribute education inputs to periodic project reports and lessons-learned documentation.</p><p>E. Safeguarding and Inclusion Comply with LMF's Child Safeguarding, PSEA, and Code of Conduct requirements at all times, and complete all mandatory safeguarding training. Report any safeguarding concern immediately through the designated reporting channels. Apply the do-no-harm principle, confidentiality, and informed consent in all contact with children and caregivers. Support functioning feedback and complaints mechanisms and ensure beneficiaries know how to use them. Ensure learning spaces and materials are accessible and inclusive for children with disabilities and for girls.</p><p>Core Competencies and Skills</p><p>Achievement focused: Follow Results-based management (RBM) in achieving planned goals and objectives. Working Smart: Achieve more in less time. Balances between work life and personal life to ensure the sustainability of high-quality performance. Able to contribute and create a participatory, enjoyable, fulfilling, and rewarding work environment. Accountability: Holds self-accountable to making decisions and managing resources efficiently. Holds the team and partners accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance. Ambition: Sets ambitious and challenging goals for himself/herself (and the team), takes responsibility for self-development and encourages others to do the same Widely shares their vision, engages, and motivates others to contribute to the bigger vision of LMF. Future orientated and thinks strategically. Thinks globally and acts locally. Collaboration: Builds and maintains effective relationships with project team, colleagues and external partners. Values diversity as a source of competitive strength. Approachable, good listener and easy to communicate with. Creativity: Develops and encourages new and innovative solutions. Willing to take disciplined risks. Integrity: Honest and encourages openness and transparency</p><p>Qualifications and Requirements Experience : Experience delivering or supervising catch-up, remedial, or accelerated learning programmes for out-of-school children. Experience in learner assessment, placement, and progress tracking. Experience training, coaching, and supervising teachers, facilitators, or volunteers. Experience with blended or digital learning approaches is an advantage. Skills : Strong technical knowledge of child-centred, gender-responsive, and inclusive pedagogy. Ability to design and adapt learning materials and session plans. Good coordination, coaching, and feedback skills. Understanding of safeguarding, PSEA, and trauma-sensitive teaching approaches. Proficiency in MS Office Suite and digital learning platforms. Language proficiency: Arabic: Native. English: Good (written and spoken). Safeguarding and Equal Opportunity LMF has a zero-tolerance approach to any harm to, or exploitation of, a child or a vulnerable adult by any of its staff, volunteers, or partners. The post holder must comply with LMF's Child Safeguarding, PSEA, and Data Protection policies and the Code of Conduct; appointment is subject to satisfactory reference and background checks. LMF is an equal opportunity employer and encourages applications from qualified women and persons with disabilities. This job description is not exhaustive and may be reviewed and updated by mutual agreement to reflect the evolving needs of the project. Apply Now!</p><p><strong>Desired Candidate Profile</strong></p><p>Education Level: Bachelor's degree in Education, Arabic or English language, Science, Psychology, or a related field. A teaching qualification is an asset.</p><p>Experience : Experience delivering or supervising catch-up, remedial, or accelerated learning programmes for out-of-school children. Experience in learner assessment, placement, and progress tracking. Experience training, coaching, and supervising teachers, facilitators, or volunteers. Experience with blended or digital learning approaches is an advantage.</p><p>Skills : Strong technical knowledge of child-centred, gender-responsive, and inclusive pedagogy. Ability to design and adapt learning materials and session plans. Good coordination, coaching, and feedback skills. Understanding of safeguarding, PSEA, and trauma-sensitive teaching approaches. Proficiency in MS Office Suite and digital learning platforms.</p><p>Language proficiency: Arabic: Native. English: Good (written and spoken).</p>

At Hikma we put better health within reach, every day in more than 50 countries around the world. For more than 40 years, we've been creating high-quality medicines and making them accessible to the people who need them. Headquartered in the UK, we are a global company with a local presence across the United States (US), the Middle East and North Africa (MENA) and Europe, and we use our unique insight and expertise to transform cutting-edge science into innovative solutions that transform people's lives. We're committed to our customers, and the people they care for, and by thinking creatively and acting practically, we provide them with a broad range of branded and non-branded generic medicines. Together, our 8,600 colleagues are helping to shape a healthier world that enriches all our communities. We are a leading licensing partner, and through our venture capital arm, are helping bring innovative health technologies to people around the world. For more info Disclaimer: EMPLOYMENT RECRUITMENT FRAUD ALERT Please be advised that the Hikma Pharmaceuticals Group does not ask its employees or prospective employees to wire any money either to its bank accounts or to any third party, and does not conduct employment interviews via any social media platform, Google Hangouts, Yahoo! Messenger, text message, or e-mail. Unfortunately, employment scams are increasingly common and it is important to remain vigilant when conducting a job search. For more information about these scams, see the UK National Fraud Intelligence Bureau’s website and the US Better Business Bureau’s article on the subject. If you receive a request to send money through any means or a request for personal information from anyone claiming to be a Hikma recruiter, DO NOT REPLY. Instead, please forward the communication(s) to us at vacancy@hikma.com so that we may provide it to relevant law enforcement agencies, as appropriate.<br><br>Website<br><br>http://www.hikma.com Duties & Responsibilities:<br><br>Conducting regular investigations to guarantee that workers’ follow safety procedures as required Conducting quality audits as required to ensure compliance with GMP, Quality standards. Performing pre and post-production quality checks and providing related reports accordingly. Carrying out the issuance and weighing process of raw materials to guarantee the conformity of specifications to quality standards, approving the release of materials to production, as well as ensuring compliance of raw material storage with regulatory guidelines Ensuring compliance of plant conditions (Humidity, Temperature,…etc) with set guidelines Checking machine conformity to standards as well as ensuring periodic maintenance implementation Performing other duties related to the job as assigned by the direct supervisor Job Location: 6th of October City<br><br>Job Requirements<br><br>Bachelor’s degree of Pharmacy. Fresh Graduate. Ability to work with a team and being an effective team member Good understanding in the QA processes and the Agile development process

Duties & Responsibilities<br><br>Conducting regular investigations to guarantee that workers’ follow safety procedures as required Conducting quality audits as required to ensure compliance with GMP, Quality standards. Performing pre and post-production quality checks and providing related reports accordingly. Carrying out the issuance and weighing process of raw materials to guarantee the conformity of specifications to quality standards, approving the release of materials to production, as well as ensuring compliance of raw material storage with regulatory guidelines Ensuring compliance of plant conditions (Humidity, Temperature,…etc) with set guidelines Checking machine conformity to standards as well as ensuring periodic maintenance implementation Performing other duties related to the job as assigned by the direct supervisor Job Location: 6th of October City<br><br>Job Requirements<br><br>Bachelor’s degree of Pharmacy. Fresh Graduate. Ability to work with a team and being an effective team member Good understanding in the QA processes and the Agile development process

Job specific responsibilities:<br>Develop and execute structured prospecting plans to acquire new SME clients through field visits, referrals, approved acquisition channels and market outreach. Identify and qualify high-potential SME prospects by understanding their business models, financing needs, cash-flow requirements and growth plans. Achieve assigned monthly, quarterly and annual financing, revenue and customer acquisition targets through disciplined pipeline and territory management. Build, maintain and continuously develop a healthy sales pipeline, monitoring opportunity stages, conversion, expected disbursement and revenue contribution. Build and maintain sustainable SME relationships throughout the customer lifecycle, supporting retention, repeat business and portfolio development. Identify and pursue portfolio growth opportunities through relevant cross-selling, up-selling and additional financing solutions aligned with customer needs. Manage the end-to-end sales and onboarding cycle, including qualifications, customer profiling, documentation, application preparation, approval follow-up and facility activation. Understand customer business and financing requirements and recommend appropriate lending solutions within approved product, eligibility, credit and pricing parameters. Ensure the quality, completeness and accuracy of customer information and supporting documentation submitted for credit assessment and transaction processing. Coordinate with Credit, Operations and relevant stakeholders to resolve transaction issues, remove process bottlenecks and ensure timely deal closure and disbursement. Ensure all sales and lending activities comply with internal policies, lending partners’ requirements, regulatory standards and approved operating procedures, while identifying and escalating potential risks. Conduct market intelligence activities, monitor competitor propositions and provide management with insights into SME trends, customer needs and new business opportunities.<br>Specialization:Bachelor’s degree in business administration, Finance, Economics, or a related field Administrative/ Coordination experience. Strong communication and organization skills.<br>Experience Minimum 3–5 years of relevant experience in SME banking, commercial banking, financial services, lending, relationship management or B2B financial sales, including demonstrated experience in customer acquisition, portfolio development and achievement of business targets.<br>Languages English: Excellent command of (Speaking, reading and writing). Arabic: Native command of (Speaking, reading and writing).

Job Title: Logistics & Delivery Officer Department: Operations<br>Job Purpose<br>The Logistics & Delivery Officer supports smooth and timely delivery operations at the Fulfillment Center by ensuring order quality, dispatch readiness, driver compliance, and accurate operational reporting. The role focuses on maintaining high delivery standards, identifying operational issues, and supporting efficient last-mile execution.<br>Key Responsibilities<br>Delivery Quality & Accuracy Perform final checks on outgoing orders to ensure quality, accuracy, and proper packaging. Verify recipient details, labeling, cooling requirements, and product condition before dispatch. Identify and report damages, discrepancies, and non-conformities. Dispatch & Delivery Operations Coordinate with the Operations Center Supervisor and drivers to ensure timely dispatch. Support loading activities and ensure orders are handled and arranged securely. Monitor dispatch flow, particularly during peak periods, to minimize delays and missed deliveries. Driver Support & Compliance Brief drivers on delivery priorities, quality standards, and operational requirements. Ensure compliance with delivery SOPs, safety guidelines, and product handling standards. Conduct spot checks on driver readiness, vehicles, uniforms, and delivery equipment. Issue Resolution Identify and escalate delivery quality or operational issues. Support investigations into late, incorrect, or failed deliveries and customer feedback. Assist with corrective actions to prevent recurring issues. Reporting & Documentation Maintain accurate daily records of quality checks, rejected items, discrepancies, and dispatch readiness. Support weekly reporting on delivery performance, quality trends, and operational gaps. Maintain documentation and compliance records to support operational audits.<br>Qualifications & Experience Education Bachelor's degree or diploma in Logistics, Supply Chain, Operations, Business Administration, or a related field. Experience2–4 years of experience in logistics, last-mile delivery, fulfillment, or operational roles. Hands-on experience in fast-paced delivery or fulfillment operations is preferred. Experience working with drivers, dispatch operations, and delivery quality is an advantage. Skills Good understanding of last-mile delivery and dispatch operations. Strong operational and problem-solving skills. Ability to monitor delivery quality and identify operational gaps. Good reporting and Microsoft Excel skills. Knowledge of operational SOPs, quality standards, and compliance requirements. Key Attributes Detail-oriented and quality-focused. Hands-on and comfortable working in a fast-paced fulfillment environment. Strong coordination and communication skills. Able to handle operational issues and priorities effectively.<br>About Floward :<br>Floward Life Page Floward Corporate<br>Founded in 2017, Floward is an online flowers and gifting company; we pride ourselves in creating a seamless experience for our customers and making sending flowers and gifts as enjoyable as receiving them. We source our flowers daily from the best growers and farmers around the world to create one of a kind stunning arrangements and plants that fit every occasion. We also partner with local and international brands to offer a wide range of gifts including chocolate, perfumes, cakes and more, coupled with our arrangements to create the perfect gift. Operating in 36 cities in nine countries across the MENA region and UK, we guarantee same-day delivery across the board through our own refrigerated fleet to ensure our arrangements arrive fresh to the customer.

Purpose<br>Act as focal contact point between clients and different functions within the brokerage department. Provide assistance and information to clients over the phone.<br>Responsibilities<br>1. Support Call Center and Customer Relations queues in the following:a. Place buy and sell orders in Egypt and UAE markets through Brokermind.b. Price inquires.c. New accounts opening and required documents.d. Cash, FX and Bookkeeping requests.e. Inform clients of tender offers, IPOs, capital increase and unified code expiration.2. Fulfil clients’ inquiries regarding market updates by reading the fundamental and technical analysis reports and keeping up-to-date with markets news on a daily basis.3. Handle clients’ inquires/issues regarding the online trading system (username and password creation, login issues, trade, edit orders, check portfolio, review technical analysis and market news, application download).4. Perform new clients’ engagement calls (explain different products and services).5. Ensure that all e-mails and clients’ request are handled in a timely manner.6. Handle clients’ inquires about/issues with the ATMs (card activation, pin reset, deposits and withdrawals).7. Troubleshoot and resolve clients’ problems, issues and complaints on the system, and identify rejected orders errors for clients. Escalate any other complaints to the Compliance department for further action.8. Stay up-to-date with EFSA and Corporate Actions rules and regulations.9. Ensure compliance with all applicable AML/CTF rules and regulations as required in the conduct of the role.10. Ensure timely completion of all relevant AML/CTF training provided by the Group.11. Ensure response to AML, CTF & sanctions inquiries in a timely manner.<br>Job Requirements<br>1. Bachelor’s degree in any discipline.2. 0 - 4 years’ experience in a similar field.3. Very good command of Arabic and English.4. Good Microsoft Office skills (Word, Excel and Power point).5. Excellent communication skills (written, verbal and listening).6. Able to build partnerships and work well in teams.7. Can identify problems and refer/escalate complex issues to a higher level.8. Ensure deliverable are always of a high quality.9. Able to work under pressure.10. Multi-tasker.11. Account Officer License from EFSA.<br><br>“Thank you for your interest in applying to EFG Hermes. Due to the high volume of applications/interest, please note that we are only able to respond directly to applicants that are shortlisted for interviews.”

Requirements:Bachelor's degree in IT, computer science, business administration or a related field. Master degree is advantageous +1 Years experience in IT risk management or a related role Familiarity with IT infrastructure, systems, and data protection concepts Excellent analytical and problem-solving skills Strong communication and interpersonal skills<br>Core Responsibilities:Integrate controls into IT projects and system implementations. Conduct regular control assessments and evaluations to identify deficiencies and improvement areas. Collaborate with internal audit and Info Sec teams to develop testing plans and establish monitoring processes. Analyze assessment results and recommend remediation measures. Stay updated on regulatory requirements, industry standards, and best practices related to IT controls and compliance. Collaborate with ICT Compliance and Legal teams to ensure controls align with applicable laws and regulations. Provide guidance and support in control remediation efforts. Develop and implement an IT resilience strategy aligned with business objectives. Collaborate with business units to integrate IT resilience into the organization's business continuity management framework. Establish monitoring processes to track the resilience of IT systems and services. Promote awareness of potential risks and the importance of preparedness. Stay updated on emerging technologies, industry trends, and best practices in IT resilience and disaster recovery.

Company Description City Glass, founded in 1986, is dedicated to producing high-quality glass products using premium Soda-Lime glass and modern manufacturing technologies. The company operates multiple factories automated production, City Glass focuses on useful, affordable, and simple designs that highlight special moments in everyday life.<br>Role Description The Deputy Chief Executive Officer is a full-time, on-site role based in Cairo, Egypt. This role supports the Chief Executive Officer in steering overall business performance, translating strategic objectives into actionable plans for operations, finance, sales, and production. The Deputy CEO oversees day-to-day operational activities, monitors key performance indicators, and ensures that manufacturing processes align with quality, cost, and safety targets. Responsibilities include collaborating with senior leaders to optimize resource allocation, drive revenue growth, maintain strong customer relationships, and reinforce brand positioning. The role also involves leading cross-functional projects, managing organizational change, developing leadership capabilities within the team, and representing the company in key internal and external meetings. Qualifications Strong Finance skills, including budgeting, cost control, and financial performance analysis. Proficiency in Operations Management, with experience overseeing production, process optimization, and supply chain efficiency. Expertise in Business Planning and Strategic Planning, with the ability to develop and implement long-term growth strategies. Proven track record in Sales, commercial leadership, and market development within manufacturing or related industries. Demonstrated leadership and people management skills, including team development and performance management. Excellent analytical, problem-solving, and decision-making abilities, with a data-informed approach. Strong communication and stakeholder management skills, with the ability to collaborate across functions and levels. Bachelor’s degree in Business, Finance, Engineering, or a related field; a graduate degree (MBA or equivalent) is an advantage. Experience in manufacturing or glassware production environments is highly beneficial. High level of integrity, adaptability, and commitment to quality, safety, and customer satisfaction.

<p><h4>Company description</h4> <p>Why work for Accor?</p> <p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p> <p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p> <p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p> <h4>Job description</h4> <p>We are seeking a detail-oriented and professional Health and Safety Officer to join our organization in Cairo, Egypt. In this role, you will be responsible for developing, implementing, and maintaining comprehensive health and safety programs that ensure compliance with Egyptian labor regulations and international safety standards. The ideal candidate will demonstrate strong analytical skills, exceptional organizational abilities, and a decisive approach to creating a safe and healthy work environment for all employees.</p> <p><strong>Responsibilities:</strong></p> <ul> <li>Develop, implement, and manage health and safety policies, procedures, and programs in compliance with Egyptian labor laws and international standards</li> <li>Conduct regular workplace inspections and hazard assessments to identify potential risks and unsafe conditions</li> <li>Investigate workplace incidents and accidents, analyze root causes, and implement corrective and preventive actions</li> <li>Maintain accurate and comprehensive health and safety records, documentation, and reports</li> <li>Provide health and safety training and awareness programs to employees at all organizational levels</li> <li>Monitor and analyze safety performance metrics and key performance indicators to drive continuous improvement</li> <li>Collaborate with management and department heads to ensure safety compliance and foster a strong safety culture</li> <li>Prepare and present safety reports to senior management and relevant regulatory authorities</li> <li>Stay current with changes in Egyptian labor regulations and international safety standards</li> <li>Respond to workplace emergencies and coordinate emergency response procedures</li> <li>Conduct safety audits and ensure corrective actions are implemented in a timely manner</li> </ul> <h4>Qualifications</h4> <ul> <li>Bachelor's degree in Occupational Health and Safety, Environmental Health, Engineering, or a related field</li> <li>NEBOSH (National Examination Board in Occupational Safety and Health) certification or equivalent professional certification</li> <li>Current First Aid and CPR certification</li> <li>Minimum 1-3 years of professional experience in a health and safety role</li> <li>Proven experience developing and implementing workplace safety programs</li> <li>Strong knowledge of Egyptian labor regulations and international safety standards (OSHA or equivalent)</li> <li>Demonstrated experience in incident investigation and root cause analysis</li> <li>Proficiency in risk assessment methodologies and hazard identification techniques</li> <li>Excellent written and verbal communication skills in English and Arabic</li> <li>Strong analytical and problem-solving abilities with a detail-oriented approach</li> <li>Proficiency with safety management systems and Microsoft Office applications</li> <li>Ability to work independently and collaboratively with cross-functional teams</li> <li>Professional demeanor with the ability to make decisive decisions in safety-critical situations</li> <li>Valid driver's license (preferred)</li> </ul> <h4>Additional information</h4> <p><strong>Your team and working environment:</strong></p> <ul> <li>A passionate and inspired team that creates unique experiences for all they meet.</li> <li>We recognize and celebrate our team and individual success.</li> </ul> <p><strong>Hotel overview:</strong> Overlooking one of Cairo’s most beautiful Nile views, Nile City Towers complex is a business destination that claims Egypt’s corporate success. Built on a total area of 16,000 sqm, Nile City Towers boasts a 170 meter Nile façade and its two towers are an anchor to an exclusive shopping center, upscale housing, a five-star hotel, 8-screen cinema, and 4 floors of underground parking.</p> <p>The spectacular reception leads the way to 543 elegantly designed rooms, suites, restaurants, bars, and a health club on the 25th floor with a comprehensive range of fitness facilities including a signature Willow Stream Spa as well as a sky-high swimming pool.</p> <p><strong>Physical aspects of position (include but are not limited to):</strong></p> <ul> <li>Constant standing and walking throughout shift</li> <li>Frequent lifting and carrying up to 30 lbs</li> <li>Occasional kneeling, pushing, pulling, lifting</li> <li>Occasional ascending or descending ladders, stairs, and ramps</li> </ul> <p><strong>Visa requirements:</strong> Must be legally permitted to work in Egypt.</p> <h4>Our commitment to diversity & inclusion</h4> <p>We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.</p> <h4>What is in it for you</h4> <ul> <li>Employee benefit card offering discounted rates at Accor worldwide</li> <li>Learning programs through our academies</li> <li>Opportunity to develop your talent and grow within your property and across the world</li> <li>Ability to make a difference through our corporate social responsibility activities, like Planet 21</li> </ul></p><p></p>

<p><strong>About the job</strong></p><p>The role focuses on identifying, qualifying, and nurturing potential leads to support in business growth.<br></p><p><strong>Key Responsibilities</strong></p><ul><li><p>Conduct outbound calls to prospective clients to introduce products/services and generate qualified leads.</p></li><li><p>Identify and establish initial contact with decision-makers, facilitating introductions and meetings for the sales team.</p></li><li><p>Maintain accurate records of calls, leads, and follow-ups in CRM system.</p></li><li><p>Collaborate with the sales team to ensure smooth handover of qualified leads.</p></li><li><p>Achieve and exceed KPIs related to call volume, lead quality, and conversion.</p></li><li><p>Continuously research and update knowledge of industry trends, competitors, and market opportunities.</p></li></ul><p><br></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph">*<p> <strong> <u>Key Roles:</u> </strong> </p> <ul> <li> <p>Providing Corporate Clients with professional and high-quality services that meet clients requirements and exceed their expectations.</p> </li> <li> <p>Identifying Corporate clients needs and fulfilling them with proper bank s products &amp;services.</p> </li> <li> <p>Handling and managing Corporate Clients requests, inquiries, calls and emails related to their accounts, products, and services in a proper and professional manner, while referring them to respective RM/related unit within TB whenever needed</p> </li> <li> <p>Resolving clients complaints/service issues either directly or in coordination with relevant teams including CBC and follow cases through or resolution</p> </li> <li> <p>Cross selling and promoting bank s services &amp;products. Maintain sufficient knowledge of cash management and trade finance services.</p> </li> <li> <p>Receiving Account Opening, Trade Finance requests (LCs,LGs,BCs ), payment requests and all relevant CIB service applications and fulfill them in an accurate, timely and professional manner</p> </li> <li> <p>Contacting Corporate Clients to advise on readiness of Delivery Items (certificates, cheque books, LG s ) and returned cheques.</p> </li> <li> <p>Efficient handling of custody items, and keys as per custodian matrix and relevant P&amp;P</p> </li> <li> <p>Adhering to Branch Operating Model and COSO Model.</p> </li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">*</p><p> <strong> <u>Job Requirements:</u> </strong> </p> <ul> <li> <p>Education: Bachelor's degree in business administration or any related field.</p> </li> <li> <p>Experience:2 3yearsofbankingexperience</p> </li> <li> <p>Fluent in English</p> </li> <li> <p>Full awareness of bank s products, services, P&amp;P, rules ®ulations.</p> </li> <li> <p>Full awareness of TB services</p> </li> <li> <p>Excellent sales, communication, negotiation, and interpersonal skills.</p> </li> </ul><p></p></section>

About Flat6Labs<br><br>Flat6Labs is the leading entrepreneurial ecosystem builder in the Middle East and Africa (MEA) region, with multiple offices across the region and operations in more than fifteen countries. Supporting entrepreneurs at various stages, Flat6Labs collaborates with leading partners to run renowned startup programs, strengthen entrepreneurship in emerging markets, and provide expert advisory services to startups, corporates, and governments.<br><br>Since its launch in 2011 in Cairo, Flat6Labs has supported over 8,000 entrepreneurs in Africa, the Levant, and the GCC regions through tailored programs and extensive support services, partnering with global stakeholders.<br><br>For more information, visit www.flat6labs.com<br><br>About The Role: <br><br>The Junior Business Development Officer plays a critical role in driving the company's growth through client acquisition, proposal development, and strategic partnerships. This role requires a mix of analytical, writing, and relationship-building skills, with a strong emphasis on producing high-quality proposals, presentations, and reports that effectively showcase the company's value proposition.<br><br>Key Responsibilities: <br><br>Proposal & Documentation Development<br><br>Develop, write, and design business proposals, RFP responses, and client presentations Prepare professional documentation (PDFs, decks, reports) that align with brand and client requirements Maintain and update a library of proposals, templates, and case studies for quick and consistent turnaround<br><br>Business Development & Client Engagement<br><br>Identify and pursue new business opportunities through market research, networking, and industry insights Support the BD process by creating tailored materials for negotiations and client onboarding Track and follow up on submitted proposals, ensuring timely client communication and deal closure<br><br>Collaboration & Internal Alignment<br><br>Work closely with cross-functional teams (Programs, Marketing, Product, Finance, Operations) to ensure proposals are accurate, competitive, and strategically positioned Manage the proposal pipeline and maintain up-to-date records on the company's CRM system<br><br>Representation & Networking<br><br>Represent the company at client meetings, conferences, and industry events to strengthen relationships and build partnerships along with the BD team<br><br>Requirements<br><br>Bachelor's degree in Business, Marketing, Communications, or a related field1-3 years of experience in business development, sales support, or proposal writing (experience in this sector is a plus) Strong writing, editing, and presentation design skills (Google Slides, Power Point/Keynote, Word, PDF creation) Proficiency with CRM tools and MS Office/Google Workspace Excellent communication, negotiation, and relationship-building skills Detail-oriented with the ability to manage multiple deadlines simultaneously<br><br>What Success Looks Like<br><br> Proposals and decks are delivered on time, clearly written, and professionally presented. Flat6Labs' value proposition is communicated consistently and accurately across all materials. Proposal turnaround time improves, and fewer revisions are needed. Opportunities are well-tracked, followed up on, and not dropped. Internal teams rely on the BDO as a dependable, responsive partner. Clients and partners experience smooth, professional engagement. <br><br>Benefits<br><br>What's in it for you?<br><br>Get the chance to work with high-potential growth startups and bright entrepreneurs from different backgrounds Engage in the buzzing startup community in the MENA region Work in an environment supporting creativity and proactivity, and be part of a small, dynamic team Competitive package including medical insurance at one of the top medical insurance providers Remote working model and flexible working hours.

Mid Level Experience Spare Parts Warehouse officer with 2-4 years of Experience is required to join Immediately.<br><br> Specialized only in Spare Parts and heavy equipment ERP System Experience preferred (SAP,ORACL,..etc) Mid Level 2-4 Years Experience Only Spare Parts Preferred location Nearby Borg El Arab, Amria ,Bitash Agami.work location : Factory Borg El Arab - Alexandria Egypt Working days & hours: Saturdays-Thursday 8am to 4 pm Transportation Provided , Social & Medical Insurance

Company Description Qualifications Development Bank (QDB) is the first accreditation body serving the vocational sector in Egypt, and the sole authorized representative of City and Guilds. QDB focuses on qualifying and accrediting training centers and educational facilities within the technical and vocational fields.<br>Role Description This is a full-time on-site role for a Qualifications & Assessment Management Officer at Qualifications Development Bank located in New Cairo. The Qualifications & Assessment officer Operate the day-to day work of the qualifications & Assessment department, through conducting research, documenting and auditing and reporting to the Team<br>Responsibilities & Duties:Qualification Development1. Conduct research for relative off-the-shelf qualifications and learning outcomes at City & Guilds.2. Initiate the documentation of qualifications resulting from City & Guilds qualifications research.3. Search for potential SMEs in different professions (master trainers, assessors, trainers) based on set of predetermined criteria to qualify for the qualification development program.4. Participate in committee meetings discussions and compile and write agreed upon outcomes.5. Facilitate and Attend SMEs committee meetings and research required related information for the development of technical content relative to different professions with respect to City & Guilds standards.6. Research behavioral competencies content and activities to be integrated in the technical curriculum.7. Facilitate orientation sessions execution & search the tools & techniques of appropriate teaching techniques and skills with the team to ensure efficient content delivery as per identified learning outcomes and quality standards of City & Guilds.8. Collaborate with the team in performing different jobs activities and analysis with reference to technical outcomes and search for behavioral competencies to be integrated into a framework and consistently refer to and verify with SMEs in the concerned industry.9. Arrange and handle orientations sessions to centers on the technical and/or behavioral content and observe and report their delivery effectiveness to ensure it meets identified learning outcomes. Assessment:10. Coordinate with SMEs to develop theoretical & practical assessments as per learning outcomes.11. Maintain trainings schedule and co-ordinate assessment dates, prepare all required documents in collaboration with training centers, invigilators and assessors.12. Attend assessments periodically, to monitor assessments execution and ensure they are carried out in a valid way in accordance with the assessment procedures.13. Perform collective analysis on assessments results. Audit and reporting14. Regularly update and edit assessment versions based on assessors’ feedback, observation and analysis or/and with SMEs create new assessment versions based on needs and results analysis.15. Undertake and document audits drafts to evaluate the effectiveness of the technical skills and knowledge being utilized and transferred by teachers/trainers during the training, relative to the qualification learning outcomes16. Follow up on the use of appropriate teaching techniques and skills during the training and the ability to deliver the session effectively.17. Compile and draft audit reports periodically to identify issues pattern & areas of development.18. Communicate audit results to centers/schools and relevant parties, advise and follow up on action plans implementation to achieve smooth running of operations.19. Deliver the assigned strategic initiatives as per the identified project requirements. Qualifications: B. Sc. In Business administration (Professional qualifications) or relevant degree and/or similar certificate. Relevant experience of a qualifications / training environment. An understanding of the training environment within the vocational industry. An understanding of the requirements of regulatory bodies such as Ofqual or QAAGood command of English and Arabic language (written and spoken ). 3-5 years of experience working in relevant field. Strong Communication and interpersonal skills for collaborating with different stakeholders and audiences. Being Passionate about learning and development. Acquiring a high degree of understanding cultural sensitivity and diversity. Proficiency with MS office Suite with excellence in excel and Power Point. Excellent command of English and Arabic language C1; (written and spoken ).

Job Title Business Development Senior Officer (Corporate & Events) Department Operations Reporting ToBusiness Development Manager<br>Job Purpose The Business Development Senior Officer (Corporate Gifting, Events & Hospitality) drives growth across two connected B2B segments: corporate gifting partnerships and hospitality/events accounts (hotels, venues, and event management companies). The role is responsible for winning new corporate and hospitality clients, managing key accounts across both segments, and positioning Floward as the preferred partner for corporate gifting programs, activations, and event-related floral and gift solutions. Success in this role requires an existing network in either or both spaces, strong account management discipline, and close coordination with the wider Floward Business team to avoid duplicated or conflicting outreach to shared clients.<br>Key Responsibilities Corporate Gifting Development Identify and develop corporate gifting opportunities with businesses, brands, and agencies recurring gifting programs, seasonal campaigns, employee/client gifting, and custom branded gift concepts. Prepare tailored gifting proposals in coordination with the creative team and manage delivery timelines for corporate gifting orders end to end. Corporate & Events Client Development Identify and target new opportunities across hotels, venues, and event management companies. Leverage existing portfolio of contacts within the events and hospitality industry to secure partnerships. Act as the primary point of contact for event organizers and hospitality clients, ensuring Floward’s offerings are well represented. Proposal & Contract Management Prepare tailored proposals for corporates, hotels, corporate events, and activations. Support negotiations on terms, pricing, and service packages in line with business development guidelines. Ensure agreements and contracts are aligned with client expectations and company standards. Relationship Building & Account Management Build and maintain strong relationships with big corporates and key accounts in events and hospitality. Conduct regular client meetings, visits, and follow-ups to sustain long-term partnerships. Represent Floward at relevant industry forums, trade fairs, and corporate networking events. Sales & Revenue Growth Achieve sales targets and revenue objectives in the events and hospitality segment. Track sales performance, pipeline progress, and conversion rates. Collaborate with internal teams to deliver customized event solutions for clients.<br>Cross-Functional Coordination Partner with creative, operations, and supply chain teams to ensure smooth execution of event-related orders. Coordinate with marketing to develop campaigns and promotional materials for corporate and hospitality clients.<br>Skills and Qualifications Education Bachelor’s degree in Business Administration, Marketing, or related field. Professional Experience3–6 years of experience in B2B sales, business development, or key account management ideally in related consumer-facing industry. Proven track record of meeting or exceeding sales/revenue targets. Experience managing corporate client relationships end-to-end, from acquisition through renewal. Soft Skills and Competencies Strong consultative selling and negotiation skills. Excellent relationship management and client-facing communication (Arabic and English). Commercial acumen with the ability to structure proposals and pricing that balance client needs and margin. Organized and detail-oriented, comfortable managing multiple accounts and deadlines simultaneously. Proficiency in CRM tools and Excel/reporting for pipeline and account tracking is a plus Self-starter who can work both independently on new business and collaboratively across teams for account delivery<br>About Floward :<br>Floward Life Page Floward Corporate<br>Founded in 2017, Floward is an online flowers and gifting company; we pride ourselves in creating a seamless experience for our customers and making sending flowers and gifts as enjoyable as receiving them. We source our flowers daily from the best growers and farmers around the world to create one of a kind stunning arrangements and plants that fit every occasion. We also partner with local and international brands to offer a wide range of gifts including chocolate, perfumes, cakes and more, coupled with our arrangements to create the perfect gift. Operating in 36 cities in nine countries across the MENA region and UK, we guarantee same-day delivery across the board through our own refrigerated fleet to ensure our arrangements arrive fresh to the customer.

Job Responsibilities:Monitor and enforce HSE policies, procedures, and regulations on site. Conduct regular site inspection and safety audits. Deliver safety inductions, toolbox talks, and awareness training. Promote a positive safety culture across the project. Maintain HSE records, documentation, and reports.<br>Requirements:Minimum 10 years of HSE experience. Experience in risk assessment, incident investigation, and safety inspections,Excellent communication and reporting skills. Ability to work effectively with multidisciplinary project teams.

Job Purpose<br><br>The Jr Talent Acquisition Officer assists in managing the full recruitment life cycle. This role is crucial for helping the team efficiently and effectively fill open positions within established timelines and budgets.<br><br>Responsibilities/Duties<br><br>Profil de candidat recherché :<br><br>Supporting Recruitment Strategy & Sourcing<br><br> Assist with the implementation of recruitment plans. Help to build a pipeline of qualified candidates for current and future needs. Source candidates through various channels, including professional networks, social media, and internal referrals. Support college recruiting initiatives, such as career fairs and campus events.<br><br>Candidate Management & Screening<br><br> Review and screen online applications to evaluate candidates' qualifications and skills. Schedule and coordinate phone and in-person interviews. Assist with candidate assessments and create a shortlist for hiring managers. Conduct reference checks and coordinate background checks as requested. Provide support for mass hiring initiatives, especially for skilled labor roles.<br><br>Reporting & Compliance Assistance<br><br> Help to maintain compliance with recruitment policies and procedures. Collect and organize data on key recruitment metrics. Assist in the compilation of monthly recruitment reports for the HR dashboard. Use Microsoft Excel to support data analysis and reporting.<br><br>Cross-Functional Support<br><br> Help with the administration of assessments for candidates and existing employees transferring to our RDMC operation. Perform other duties as assigned to support the talent acquisition team.<br><br>Safety Responsibilities<br><br> Promote a positive safety culture within the workplace and attend any safety-related meetings or briefings as required within the job role. Comply with the requirements of RDMC RQHSE Policy and Safety Management System. Be mindful that Safety, Security, and Environmental protection are everyone’s responsibility. All staff members are accountable for reporting and intervening in any Safety, Security, or Environmental violations.<br><br>Qualifications<br><br>ESSENTIAL QUALIFICATIONS, KNOWLEDGE & EXPERIENCE<br><br> Bachelor’s degree in Human Resources Management, or related field. Excellent command in Arabic & English.<br><br>Knowledge<br><br> Strong interpersonal skills and ability to maintain professionalism. Good knowledge of Microsoft Office. Excellent communication, negotiation, and analytical skills. Good basic interviewing skills and a solid understanding of the end-to-end recruitment cycle. Familiarity with labor legislation. Familiarity with utilizing social media and professional networks for recruitment. High degree of discretion when handling confidential information.<br><br>Experience<br><br> 0-3 years of experience as a Talent Acquisition Specialist/Recruiter (preferably within a multinational corporate environment) Experience with (phone and in-person) interviews, candidate screening and evaluation. Proven experience with mass hiring would be a plus. Experience in candidate assessments and testing would be a plus.<br><br>Desired Behaviors & Experiences<br><br> A team player who can work well with others. High degree of professionalism, ethical conduct, and integrity. Ability to work in a fast-paced industry. Familiarity with change management and a commitment to workplace safety.

Job Description<br><br>TITLE: Cash and Voucher Assistance Officer<br><br>TEAM/PROGRAMME: Gaza Response / Programme Operations LOCATION: Cairo and Alexandria<br><br>GRADE: 4 CONTRACT LENGTH: Until the end of June 2026<br><br>Child Safeguarding<br><br>Level 3: The post holder will have contact with children and/or young people either frequently (e.g. once a week or more) or intensively (e.g. four days in one month or more or overnight) because they work country programs; or are visiting country programs; or because they are responsible for implementing the police checking/vetting process staff.<br><br>ROLE PURPOSE: The CVA Officer is leading CVA coordinators and volunteers who are also responsible for delivering quality and timely implementation of the cash & voucher assistance, monitoring the CTP process, coordination, and representation, and, with support from Technical and Operations teams, leading on sectoral assessment on multiple funded project<br><br>The CVA Officer is expected to work closely with the Technical Advisors, MEAL, Operations, Finance, Advocacy & Communications and Safeguarding teams to ensure quality and timely implementation of CVA operations in multiple funded projects in more than one governorate.<br><br>In the event of a major humanitarian emergency, the role holder will be expected to work outside the normal role profile and be able to vary working hours accordingly.<br><br>Projects Scope<br><br>The project targets children, youth, and families affected by the emergency to meet their urgent and basic needs, through provision of multi-sectoral services including cash and voucher assistance. The program is multi-faceted and will require coordination with multiple organizations and actors including local, national, and International NGOs.<br><br>Scope Of Role<br><br>Reports to: Senior Operations Officer.<br><br>Dotted line: CVA Specialist<br><br>Supervises: CVA coordinators and volunteers<br><br>Key Areas Of Accountability<br><br> Design and Lead CVA assessments, in line with SC internal standards and processes, with support from CVA technical advisor: feasibility & risk assessment, CVA risk assessment, market assessments and need & vulnerability assessments. Coordinate with other SC thematic areas and other relevant external sector agencies, ensuring assessment findings are documented and that all assessments include a disaggregated analysis of children’s needs and vulnerabilities. Working with the Senior Operations Officer and other key members of the response team to develop CVA sector plans and master budgets and contribute to SC’s overall response objectives. Lead on the CVA sector plan revisions and implementation, focusing on identified and emerging risks, as well as prevention & response to violence for children and caregivers, referral pathways, coordination with relevant service providers, and the implementation of international standards and best practices. In close collaboration with the Senior Operations Officer and the assistance of the CVA specialist from the sector; design, pilot and supervise the implementation of the cash transfer components of the projects. Ensure that SOPs are maintained up to date and disseminated internally across relevant stakeholders, ensuring that teams are clear about the procedures to follow, the timelines and their roles. Lead on the Capacity building for partner NGOs, including ongoing coaching, follow-up, and monitoring of partners’ progress under the guidance of the Senior Operations Officer. Work with our Safety and Security Director to develop and implement effective security procedures for our specific cash transfer programming activities, ensuring that these are updated and reviewed at regular intervals and that new programmes are built around safety and security considerations. Work closely with the relevant technical advisors and MEAL team to put in place a strong CVA monitoring system including baseline, post-distribution monitoring and endline surveys to monitor and evaluate CVA processes, outputs, and outcomes. Ensure that the identified CVA risks are incorporated in the CVA program design and SoPs and that mitigation measures are put in place at program level to reduce such risks to an acceptable level. Ensure learning from projects feeds into local and global learning and that data and evidence drive operational and technical decision-making for CVA. Ensure that CVA is effectively integrated into Protection programming, notably through effective referral pathways and protocols, appropriate calculation methodologies of transfer values, and the identification and mitigation of risks. Coordinate with finance providers so transfers can be done properly and promptly. Work with the MEAL team for the management and update of the CVA program database of beneficiaries. Monitor CVA and humanitarian trends and propose program adaptations in a timely manner when relevant, focusing on identified and emerging risks, as well as prevention & response to violence for children and caregivers, internal/external referral pathways, coordination with relevant service providers, capacity building, and the implementation of international standards and best practices. Develop timely programme and donor reports on CVA activities in compliance with internal Save the Children requirements and any relevant external donor requirements. Working closely with the CO teams to identify the CVA staffing needs and support respective recruitment, induction, and training of new staff. Ensure strong accountability to beneficiaries by putting in place accountability activities, ensuring that feedback from all relevant stakeholders is considered in program design. Ensure that the humanitarian minimum standards are maintained in accordance with the Inter-Agency Standing Committees’ recommendations for CVA, the CALP Network, the Sphere Charter and Minimum Standards, and the Core Humanitarian Standards. Embed counter-fraud and ethical controls in all operational planning, implementation, and monitoring processes. Ensure compliance with donors, legal, and SCI internal controls in program delivery Collaborate with Finance and Counter-Fraud to mitigate operational risks. Conduct risk assessments for high-value programs and activities.<br><br>BEHAVIOURS (Values In Practice) Accountability<br><br> holds self-accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values holds the team and partners accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved.<br><br>Ambition<br><br> sets ambitious and challenging goals for themselves and their team, takes responsibility for their own personal development, and encourages their team to do the same widely shares their personal vision for Save the Children, engages and motivates others Future-oriented, thinks strategically and on a global scale.<br><br>Collaboration<br><br> builds and maintains effective relationships with their team, colleagues, Members, and external partners and supporters values diversity, sees it as a source of competitive strength approachable, good listener, easy to talk to.<br><br>Creativity<br><br> develops and encourages new and innovative solutions willing to take disciplined risks. Integrity: Honest, encourages openness and transparency; demonstrates highest levels of integrity<br><br>Qualifications<br><br> Bachelor’s degree in social sciences, development studies or any relevant area<br><br>Essential<br><br>EXPERIENCE AND SKILLS<br><br> Minimum 4-5 years of previous relevant experience in cash programming for refugees or migrants. Professional experience in partner collaboration and capacity-building Excellent drafting, interpersonal, interviewing, and communication skills. Leadership experience at a similar job. Proficiency in Arabic and English, written and spoken is a must. Demonstrated ability to work with highly vulnerable groups. Able to work effectively within a team and/or individually. Well-organized with strong time-management skills. Ability to work under pressure and to handle heavy and competitive work effectively. Shares Save the Children’s vision and values.<br><br>Desirable<br><br> Previous experience and technical knowledge of CVA for Sectoral Outcomes (Protection/Child Protection, Nutrition, Education, Food Security and Livelihood).<br><br>Additional job responsibilities The duties and responsibilities as set out above are not exhaustive, and the role holder may be required to carry out additional duties within the reasonableness of their level of skills and experience.<br><br>Equal Opportunities<br><br>The role holder is required to carry out the duties in accordance with the SCI Equal Opportunities and Diversity policies and procedures.<br><br>Child Safeguarding<br><br>We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.<br><br>Safeguarding Our Staff<br><br>The post holder is required to carry out the duties in accordance with the SCI anti-harassment policy<br><br>Health and Safety<br><br>The role holder is required to carry out the duties in accordance with SCI Health and Safety policies and procedures.<br><br>JD written by: Project manager Date: August 2026<br><br>JD agreed by: Date:<br><br>Updated By: Date:<br><br>Evaluated: Date:<br><br>About Us<br><br>The Organization<br><br>Education<br><br>We employ approximately 25,000 people across the globe and work on the ground in over 100 countries to help children affected by crises, or those that need better healthcare, education and child protection. We also campaign and advocate at the highest levels to realise the right of children and to ensure their voices are heard. We are working towards three breakthroughs in how the world treats children by 2030:<br><br> No child dies from preventable causes before their 5th birthday All children learn from a quality basic education and that, Violence against children is no longer tolerated<br><br>We know that great people make a great organization, and that our employees play a crucial role in helping us achieve our ambitions for children. We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive workplace where ambition, creativity, and integrity are highly valued.<br><br>Application Information<br><br>Please apply using a cover letter and up-to-date CV as a single document. Please also include details of your current remuneration and salary expectations. A copy of the full role profile can be found at www.savethechildren.net/jobs We need to keep children safe so our selection process reflects our commitment to the protection of children from abuse.

Key Responsibilities Checking the incoming and outgoing Swift messages related to remittance and trade against the different sanctions lists such as: OFAC list, SDN list, UN list, MK Denial list, CBE blacklist, etc. and take the necessary actions with the competent units for execution. Checking the nature of the transaction as well as its structure in order to make sure that it’s in line with the market practice. Making sure that the transaction is in line with the customer business nature. Investigating / assessing the financial risk imposed on the Bank as a result of remittance and trade transactions. Assessing the high risk activities such as: AWB transactions, third party transactions, foreign LGs. Checking any boycotting clause found in the transaction in order to decide whether its accepted or not. Checking the pricing of the products involved in the transaction to make sure that it’s within the market price in order to avoid any money laundry cases. Checking any red flags found in the transaction. Respond to any daily inquiries and requests received from different departments units under the supervision of sanction screening Team Leader – Manager. Checking the structure of any remittance or trade instrument where a high risk product is involved such as: iron, steel, chemicals, fertilizers, gold, etc. in respect of AML regulations Preparing sanction reports required by internal customers (compliance, ICU, Operation risk) or external customers (CBE, Auditors) as a first level. Responsible for the transaction sanction screening where he/she will be posting the transaction to sanction screening Team Leader – Manager for his input. Checking any hits for remittance and trade against the CBE blacklists. Re-scrutinize the transaction and obtain the related approvals per delegation matrix. Checking the black list for the involved parties or countries to ensure that they are outside the list and posting the transaction to sanction screening Team Leader – Manager for his input. Prepare the monthly exhibit for all the AML hits. Prepare the CBE reports as a first level. Checking any hits in different types of documentary collection transactions such as: initiations, payment, and correspondences. Checking any AML hits in all trade and remittance instruments. Prepare responses to any daily inquiries and requests received from any units as a first level. Processing of all items in line with ADIB quality standards of service and accuracy. Processing different transactions according to SLAs and quality standards. Following procedures as well as any upgrade in the sanction screening system standard in order to make the daily operations more efficient. Participating in the related UAT testing. Investigate to solve received complaints in cooperation with Consumer Rights Protection – Compliance & Governance – in accordance with the policies and procedures and identified SLA. And any other assigned Tasks.<br>Minimum Qualifications Bachelor degree<br>Minimum Experience:2+ Yrs. of relevant experience<br>Job-Specific Knowledge & Skills: Preferred previous internship experience/ university activities. Very good command of MS Word & MS Excel.