وظائف أعضاء هيئة تدريس - القاهرة مصر

<p><h4>Company description</h4> <p>Swissotel Sharm El Sheikh All-Inclusive Collection resort offers an unforgettable vacation for its guests with a sense of luxury service nested with nature, with a wide range of accommodation types, from rooms and suites featuring contemporary designs, including a unique side for adults.</p> <p>All this in the peaceful surroundings of beautiful gardens, swimming pools, magnificent landscapes, a wide variety of à la carte restaurants, and particular spa services. Esteemed guests are welcome to relax and unwind in a quiet and elegant setting in the resort and enjoy a genuine experience of leisure, pleasure, and successful meetings.</p> <p>Join our motivated and vibrant team and build your career with us.</p> <h4>Job description</h4> <p><strong>Guest experience leadership:</strong> Oversee all aspects of guest relations to ensure exceptional guest experiences that align with Ennismore’s immersive and lifestyle-focused vision within the Altra All-Inclusive resort category.</p> <p><strong>Personalized service:</strong> Develop and implement strategies to provide personalized services to guests, enhancing satisfaction and loyalty in the all-inclusive environment.</p> <p><strong>Team management:</strong> Lead, train, and mentor the guest relations team, fostering a culture of excellence and adherence to Swissôtel’s luxury standards.</p> <p><strong>Guest feedback management:</strong> Monitor and analyze guest feedback from various channels, implementing improvements to address concerns and enhance overall guest satisfaction.</p> <p><strong>VIP services:</strong> Coordinate special services for VIPs and high-profile guests, ensuring their needs are anticipated and met with the highest level of professionalism.</p> <p><strong>Complaint resolution:</strong> Handle guest complaints and issues promptly and effectively, ensuring satisfactory resolutions while maintaining the resort’s reputation.</p> <p><strong>Cross-department collaboration:</strong> Work closely with other departments—such as Front Office, Housekeeping, Recreation, and Food & Beverage—to ensure seamless guest experiences throughout their stay.</p> <p><strong>Brand alignment:</strong> Incorporate Ennismore’s lifestyle and immersive brand elements into guest relations practices, enhancing the uniqueness of the Altra All-Inclusive collection.</p> <p><strong>Cultural and lifestyle integration:</strong> Promote activities and experiences that reflect local culture and the resort’s lifestyle positioning, enriching the guest experience.</p> <p><strong>Event coordination:</strong> Assist in planning and executing guest events and activities that align with the resort’s immersive and iconic identity.</p> <p><strong>Guest information management:</strong> Maintain accurate guest profiles and preferences to personalize services and anticipate needs during current and future stays.</p> <p><strong>Training and development:</strong> Collaborate with the Learning & Development team to provide training for guest relations staff on service excellence and brand standards.</p> <p><strong>Quality assurance:</strong> Conduct regular audits of guest interactions and services to ensure compliance with Swissôtel’s luxury standards and identify areas for improvement.</p> <p><strong>Sustainability initiatives:</strong> Promote and integrate sustainable practices in guest relations activities, aligning with Ennismore’s commitment to eco-conscious hospitality.</p> <p><strong>Crisis management:</strong> Participate in developing and implementing emergency response plans, ensuring guest safety and effective communication during crises.</p> <p><strong>Technology utilization:</strong> Leverage guest service technologies and platforms to enhance communication, personalization, and efficiency in service delivery.</p> <p><strong>Market trends awareness:</strong> Stay updated on industry trends in guest services and hospitality to continuously enhance the guest relations function.</p> <p><strong>Reporting:</strong> Prepare and present reports on guest satisfaction metrics, feedback trends, and guest relations initiatives to senior management.</p> <p><strong>Brand ambassador:</strong> Act as an ambassador for Swissôtel and Ennismore, embodying the brand values in all guest interactions and promoting the resort’s unique offerings.</p> <p><strong>Continuous improvement:</strong> Identify opportunities to elevate the guest experience and implement innovative solutions in line with the resort’s luxury and lifestyle positioning.</p> <h4>Qualifications</h4> <ul> <li>Proven experience in guest services or hospitality industry, preferably in a supervisory role</li> <li>Strong understanding of hotel operations, including front desk, reception, cashiering, and reservations</li> <li>Excellent customer service skills with a focus on guest satisfaction</li> <li>Demonstrated leadership abilities and experience in training and developing team members</li> <li>Strong problem-solving skills and ability to handle guest complaints effectively</li> <li>Proficiency in hotel management software and reservation systems</li> <li>Excellent communication and interpersonal skills</li> <li>Ability to multitask and work efficiently in a fast-paced environment</li> <li>Detail-oriented with strong organizational skills</li> <li>Sales-oriented mindset with the ability to upsell hotel services</li> <li>Flexibility to work varying shifts, including weekends and holidays</li> <li>Knowledge of health and safety regulations in the hospitality industry</li> <li>Familiarity with the local area and attractions in Coimbatore is a plus</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p><br> <p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p><br> <p><b>Overview of the role:</b></p><br> <p>To lead the internal audit function across multiple business sectors, ensuring strategic alignment with enterprise risk management, regulatory compliance, and governance objectives. The role provides assurance to executive leadership and the Audit Committee</p><br> <p><b>What you will do:</b></p><br> <ul> <li>Develop and execute the group-wide internal audit strategy and annual audit plan. Assist the Audit Manager in the development of annual audit plan by assessing the degree of risk.</li> <li>Collaborate with Risk, Compliance, and Finance to align assurance activities.</li> <li>Drive adoption of data analytics, automation, and continuous auditing practices</li> <li>Lead high-impact audits, fraud investigations, and special reviews.</li> <li>Present findings and risk insights to department owners and division heads.</li> <li>Oversee audit team performance, resource allocation, and professional development.</li> <li>Review and approve the audit programs that accompany each audit assignment before commencement of the audit.</li> <li>In some cases, conduct internal audit assignment for evaluation of adequacy and effectiveness of the system of internal control and quality of performance.</li> <li>Documentation of audit work in Audit Management system which can fully support the audit findings.</li> <li>Prepare professional audit reports which should clearly communicate findings, analysis, appraisals, recommendations and information concerning the activities audited.</li> <li>Discuss preliminary audit findings with the concerned staff/ management to highlight the observations to management and to get their concurrences.</li> <li>Prepare and validate the executive summary for each engagement along with the detailed report and audit follow-up form.</li> <li>Assist in the preparation of monthly summary report to be presented to Group Director after it has been reviewed by department Head.</li> <li>Ability to extend audit coverage to a wider and more representative population using computer-based audit techniques. E.g. use of ACL.</li> <li>Achieve high professional standards of audit performance, reports and recommendations in conformity with International Standards of Internal Audit and within the Group’s policy, procedures and long-range goals.</li> <li>Such consulting assignments are performed based on management requests in order to establish a fact or to evaluate a specific situation.</li> <li>Fraud investigation should be conducted to identify the loss/exposure, control weaknesses, personnel responsible and recommendation to prevent reoccurrence.</li> </ul> <p><b>Required Skills to be successful:</b></p><br> <ul><li>Minimum experience of 10 years in internal audit experience, with the exposure of managing a team.</li></ul> <p><b>What equips you for the role:</b></p><br> <ul> <li>Bachelor’s degree in accounting, Finance, or Business.</li> <li>CIA, CPA, or equivalent certification is an asset. with knowledge of internal audit function.</li> </ul><p>We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.</p><br> <p>Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate <b>why</b> this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.</p><br> <p>As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.</p><br><p>For further information, and to apply, please visit our website via the “Apply” button below. </p><br><br> </div>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>Since opening in 1928, our legendary property has been the preferred address for celebrities, royalty and the international elite — and it’s easy to see why. Located at the intersection of Wilshire Boulevard and Rodeo Drive, we put you in the enviable heart of Beverly Hills, with designer shopping, fine dining and postcard-worthy views at our doorstep.</p> <h4>In Room Dining Busser</h4> <p>Beverly Wilshire, Beverly Hills. A Four Seasons Hotel</p> <p>The Beverly Wilshire, Beverly Hills, A Four Seasons Hotel is looking for a Busser in In-Room Dining who shares a passion for excellence and who infuses enthusiasm into everything they do. This position has the opportunity to shape employee experience by providing exceptional knowledge and service in support of our world-renowned hotels. The Busser reports to the Room Service Manager. Work authorization for the location is required.</p> <h4>Join Our Team</h4> <p>In captivating Beverly Hills with Rodeo Drive boutiques glittering at the doorstep, this legendary Los Angeles landmark buzzes with renewed vitality. Offering tradition and trend, peaceful privacy and lively sophistication, Beverly Wilshire wants YOU to be part of our talented team of individuals who provide thoughtful Four Seasons care to warm every moment.</p> <h4>Responsibilities</h4> <ul> <li>The Busser serves guests needs by assisting the In Room Dining Server in delivering food, tray table removal and completing guest requests. Works quickly in high-pressure environment and ability to handle multiple tasks at once.</li> <li>Clear, clean and set-up room service tray tables, chairs, linens, china, glass and silver for service in an unobtrusive manner according to Four Seasons Standards to ensure superior service; ensure that guest corridors and service landings are free from tray tables and debris.</li> <li>Anticipate guest needs, ascertain satisfaction, and respond urgently and appropriately to guest concerns and requests.</li> <li>Stock linens, china, glass, silver, and food items for service; assist in preparation of smaller items such as toast, soup, or beverages.</li> <li>Breakdown, clean and set-up tray tables and Room Service side stations.</li> <li>Assist with delivery of food items to guest rooms.</li> <li>Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.</li> <li>Work harmoniously and professionally with co-workers and supervisors.</li> </ul> <h4>Preferred Qualifications and Skills</h4> <p>We are looking for individuals who have ability to accurately read food tickets and communicate orders with the kitchen and servers. Previous experience of 1 year desired. Applicants are required to have high analytical and organizational skills. Speaking, writing and reading English is required. This position requires an applicant with a flexible schedule and the ability to work different shifts and some weekends.</p> <h4>What to Expect: You Will…</h4> <ul> <li>Be part of a cohesive team with opportunities to build a successful career with global potential</li> <li>Have access to a robust benefit plan</li> <li>Have the opportunity to engage in diverse and challenging work</li> <li>Derive a sense of pride in work well done</li> <li>Be recognized for excellence</li> </ul> <p><strong>Hourly Rate:</strong> $21.90</p> <p>Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.</p> <p><strong>Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.</strong></p></p><p></p>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>The heartbeat of the Nile. In the heart of Cairo on the banks of the River Nile, our hotel opens the door to discovering Egypt’s 5,000-year-old ancient mysteries. Just a short drive away, set out to explore the majestic pyramids, the 1,000-year-old market, the 12th-century citadel and the ancient Egyptian museum. Later, experience Cairo’s breathtaking sunset from the Nile on a traditional felucca, dine at our nine acclaimed restaurants, relive the pharaoh’s beauty secrets at the spa or simply take an art tour to see the collection of contemporary local artwork that fills our halls.</p> <h4>About Four Seasons Hotel Cairo at Nile Plaza, Egypt:</h4> <p>Four Seasons Hotel Cairo at Nile Plaza dedicates itself to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture is personified by its employees - people who share a single focus and encourage offering phenomenal service.</p> <p>We seek creative talents that are well-mannered, visionary, passionate and have a deep understanding of the hospitality concept.</p> <h4>The role of Reception Agent:</h4> <p>We are currently seeking a full-time talented Reception Agent who is well-mannered, visionary, passionate and has a deep understanding of the hospitality concept to join our team.</p> <p>The Reception Agent is a central part of the Front Office Team whose main objective is to ensure our guests have a smooth arrival and departure experience, handle all guest interactions with the highest level of professionalism and hospitality, accommodating guest special requests whenever possible. Interactions with guests will be in person and by phone.</p> <h4>Our ideal Reception Agent:</h4> <ul> <li>A special talent and passion for ensuring you and your team deliver the highest level of guest experience to our guests.</li> <li>Reading, writing and oral proficiency in the English language.</li> <li>A bachelor degree graduate is a must with 1-2 years of previous luxury experience in a related position.</li> </ul> <h4>Unlock a world of employee well-being and satisfaction with our comprehensive benefit offerings:</h4> <ul> <li>Competitive salary, wages, and a comprehensive benefits package</li> <li>Excellent training and development opportunities</li> <li>Complimentary dry cleaning for employee uniforms, employee meals and stays at Four Seasons properties (based on availability), with discounted meals</li> <li>Comprehensive private medical insurance, dental, disability and life insurance</li> <li>Retirement benefits and pension</li> </ul> <p>In line with our plans for future growth, we have faith in our staff levels in keeping with our exceptional staff-to-guest ratios. We believe that attitude counts as much as skill. As a result, Four Seasons hires motivated people who we train to perform superbly, while we craft an environment where they can flourish. Ultimately, our culture breeds success, and rewards it in many different ways. We look forward to receiving your application!</p></p><p></p>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>The heartbeat of the Nile. In the heart of Cairo on the banks of the River Nile, our hotel opens the door to discovering Egypt’s 5,000-year-old ancient mysteries. Just a short drive away, set out to explore the majestic pyramids, the 1,000-year-old market, the 12th-century citadel and the ancient Egyptian museum. Later, experience Cairo’s breathtaking sunset from the Nile on a traditional felucca, dine at our nine acclaimed restaurants, relive the pharaoh’s beauty secrets at the spa or simply take an art tour to see the collection of contemporary local artwork that fills our halls.</p> <h4>About Four Seasons Hotel Cairo at Nile Plaza, Egypt:</h4> <p>Four Seasons Hotel Cairo at Nile Plaza dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture is personified by its employees - people who share a single focus and encourage to offer phenomenal service.</p> <p>We seek the creative talents that are well-mannered, visionary, and passionate and having a deep understanding of the hospitality concept.</p> <h4>The role of Communications Agent:</h4> <p>We are currently seeking the creative talent for a full-time Communications Agent who is well-mannered, visionary, and passionate and has a deep understanding of the hospitality concept to join our team. The candidate should have the ability to follow proper payroll procedures, provide general information and inquiries to all callers, and be familiar with hotel services, hours of operation, key hotel personnel, daily activities, special functions, etc. The role also requires the ability to successfully utilize the telephone switchboard, the hotel computer system, telex and facsimile machines.</p> <h4>Our ideal Communications Agent:</h4> <p>A special talent and passion for ensuring you and your team deliver the highest level of guest experience and quality to our guests. Proficiency in reading and writing in English is necessary for this role. Fluency in English speaking is mandatory.</p> <h4>Unlock a world of employee well-being and satisfaction with our comprehensive benefit offerings:</h4> <ul> <li>Competitive salary, wages, and a comprehensive benefits package</li> <li>Excellent training and development opportunities</li> <li>Complimentary dry cleaning for employee uniforms, employee meals and stays at Four Seasons properties (based on availability), with discounted meals</li> <li>Comprehensive private medical insurance, dental, disability, and life insurance</li> <li>Retirement benefits and pension</li> </ul> <p>In line with our plans for future growth, we have faith in our staff levels in keeping with our exceptional staff-to-guest ratios. We believe that attitude counts as much as skill. As a result, Four Seasons hires motivated people who we train to perform superbly, while we craft an environment where they can flourish. Ultimately, our culture breeds success and rewards it in many different ways. We look forward to receiving your application!</p></p><p></p>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>The heartbeat of the Nile. In the heart of Cairo on the banks of the River Nile, our hotel opens the door to discovering Egypt’s 5,000-year-old ancient mysteries. Just a short drive away, set out to explore the majestic pyramids, the 1,000-year-old market, the 12th-century citadel and the ancient Egyptian museum. Later, experience Cairo’s breathtaking sunset from the Nile on a traditional felucca, dine at our nine acclaimed restaurants, relive the pharaoh’s beauty secrets at the spa or simply take an art tour to see the collection of contemporary local artwork that fills our halls.</p> <h4>Food Safety Specialist – Four Seasons Hotel Cairo at Nile Plaza, Egypt</h4> <h4>About Four Seasons Hotel Cairo at Nile Plaza, Egypt:</h4> <p>Four Seasons Hotel Cairo at Nile Plaza dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture is personified by its employees – people who share a single focus and encourage offering phenomenal service.</p> <p>We seek creative talents that are well-mannered, visionary, and passionate and have a deep understanding of the hospitality concept.</p> <h4>The Role of Food Safety Specialist:</h4> <p>We are currently seeking a full-time talented Food Safety Specialist who is well-mannered, visionary, and passionate and has a deep understanding of the hospitality concept to join our team.</p> <p>The Food Safety Specialist plays a critical role in identifying and addressing potential risks to food safety, implementing corrective actions, and continuously improving processes to ensure compliance with regulatory requirements and hotel standards.</p> <h4>Our Ideal Food Safety Specialist:</h4> <p>Our ideal Food Safety Specialist should hold a bachelor's degree in food science, veterinary and microbiology, along with certificates in food safety systems (ISO 22000, HACCP, BRC) with a minimum of 2-3 years of experience in a food safety or related role.</p> <h4>Unlock a world of employee well-being and satisfaction with our comprehensive benefit offerings:</h4> <ul> <li>Competitive salary, wages, and a comprehensive benefits package</li> <li>Excellent training and development opportunities</li> <li>Complimentary dry cleaning for employee uniforms, employee meals, and stays at Four Seasons properties (based on availability), with discounted meals</li> <li>Comprehensive private medical insurance, dental, disability, and life insurance</li> <li>Retirement benefits and pension</li> </ul> <p>In line with our plans for future growth, we have faith in our staff levels in keeping with our exceptional staff-to-guest ratios. We believe that attitude counts as much as skill. As a result, Four Seasons hires motivated people who we train to perform superbly, while we craft an environment where they can flourish. Ultimately, our culture breeds success and rewards it in many different ways. We look forward to receiving your application!</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>"Why work for Accor?<br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"</p><br><br>Job Description<br><br><p>We are seeking an exceptional Executive Chef to lead our culinary operations in Sharm El-Sheikh, Egypt. In this pivotal role, you will oversee all aspects of kitchen management, from menu innovation to team leadership, while maintaining the highest standards of quality, safety, and profitability. You will be the driving force behind our culinary vision, creating memorable dining experiences for our guests while building and mentoring a talented kitchen team.</p><br><ul><li>Lead, recruit, and develop a dynamic kitchen team of 15-20+ culinary professionals, fostering a collaborative and motivational work environment</li><li>Create and execute innovative menus in collaboration with management, ensuring alignment with organizational values and guest preferences</li><li>Maintain rigorous quality control standards for all food preparation, presentation, and storage, ensuring consistency across all dishes</li><li>Oversee kitchen operations, including workflow optimization, equipment maintenance, and proper utilization of all kitchen resources</li><li>Implement and enforce HACCP food safety protocols and hygiene standards, conducting regular audits and staff training</li><li>Manage kitchen inventory, food storage, and supply chain relationships with vendors, negotiating favorable terms and maintaining strong supplier partnerships</li><li>Analyze and optimize kitchen profitability through cost control, portion management, and efficient resource allocation while maintaining quality standards</li><li>Develop and maintain detailed technical sheets and standardized recipes, ensuring precise execution and consistency</li><li>Monitor and manage kitchen budgets, controlling food costs and labor expenses to achieve profitability targets</li><li>Train and mentor kitchen staff on food safety, culinary techniques, and professional development, creating a culture of continuous improvement</li><li>Ensure compliance with all health, safety, and sanitation regulations specific to the Sharm El-Sheikh hospitality market</li><li>Collaborate with front-of-house teams to deliver exceptional guest experiences and address any culinary-related feedback</li><li>Stay current with culinary trends and innovations, bringing fresh ideas and creative concepts to the menu</li></ul><br>Qualifications<br><br><p>**Required Skills &amp; Expertise:**</p><br><ul><li>Advanced culinary expertise with proven ability to develop and execute diverse, high-quality menus</li><li>Strong leadership and team management skills with experience leading large kitchen teams</li><li>Comprehensive knowledge of HACCP food safety protocols and sanitation standards</li><li>Proficiency in cost analysis, budget management, and P&amp;L responsibility</li><li>Excellent organizational and time management abilities with strong attention to detail</li><li>Vendor negotiation and supplier relationship management experience</li><li>Proficiency in kitchen equipment operation and maintenance</li><li>Strong communication skills (written and verbal) in English</li><li>Problem-solving abilities and decisiveness in high-pressure environments</li><li>Analytical mindset with ability to interpret financial data and optimize operations</li></ul><p>**Experience:**</p><br><ul><li>Minimum 8-10 years of professional culinary experience in high-volume food service operations</li><li>Proven track record of successfully leading and developing kitchen teams</li><li>Experience managing kitchen budgets and controlling food costs</li><li>Demonstrated success in menu development and culinary innovation</li><li>Experience in international or luxury hospitality settings preferred</li></ul><p>**Education &amp; Certifications:**</p><br><ul><li>Culinary degree or professional culinary certification from an accredited institution</li><li>HACCP Food Safety Certification (required)</li><li>ServSafe or equivalent food safety certification (preferred)</li></ul><p>**Personal Attributes:**</p><br><ul><li>Passionate about culinary excellence and continuous improvement</li><li>Organized, resilient, and able to thrive in fast-paced environments</li><li>Collaborative team player with natural authority and empathetic leadership style</li><li>Innovative thinker with a visionary approach to culinary concepts</li><li>Customer-focused mindset dedicated to delivering exceptional dining experiences</li><li>Flexible and adaptable to diverse cuisines and operational requirements</li><li>Transparent communicator who values open dialogue with team members and management</li></ul><br>Additional Information<br><br><p>Your team and working environment:<br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br>Our commitment to Diversity &amp; Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>The heartbeat of the nile. In the heart of Cairo on the banks of the River Nile, our Hotel opens the door to discovering Egypt’s 5,000-year-old ancient mysteries. Just a short drive away, set out to explore the majestic pyramids, the 1,000-year old market, the 12th-century citadel and the ancient Egyptian museum. Later, experience Cairo’s breathtaking sunset from the Nile on a traditional felucca, dine at our nine acclaimed restaurants, relive the pharaoh’s beauty secrets at the Spa or simply take an art tour to see the collection of contemporary local artwork that fills our halls.<br><br><p><b><span>Assistant Outlet</span><span>Manager</span><span>– Four Seasons Hotel Cairo at Nile Plaza, Egypt</span></b></p><br><br><br><p><b><span>About Four Seasons Hotel Cairo at Nile Plaza, Egypt:</span></b></p><br><br><p><span><span>Four Seasons Hotel Cairo at Nile Plaza dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture personifies by its employees - people who share a single focus and</span><span>encourage</span><span>to offer phenomenal service</span><span>. </span></span></p><br><br><p><span><span>We seek</span><span>the creative</span><span>talents that are well-mannered, visionary, and passionate and</span><span>having</span><span>a deep understanding of the hospitality concept</span><span>. </span></span></p><br><br><br><p><b><span>The Role of</span><span>Assistant</span><span>Outlet Manager:</span></b></p><br><br><p><span><span>We are currently seeking an</span><span>Assistant Outle</span><span>t Manager</span><span>that is well-mannered, visionary, and passionate, who</span><span>has the ability to</span><span>develop &amp; maintain an elegantly appointed environment with superior staff dedicated to an attentive, distinctive experience for all dining periods</span><span>, as well as the ability to hire, train, supervise &amp; discipline all outlet staff and the ability to maintain a friendly yet</span><span>unobtrusive manner with all guests.</span></span></p><br><br><br><p><b><span>Our Ideal</span><span>Assistant</span><span>Outlet Manager:</span></b></p><br><br><p><span><span>Our ideal</span><span>Assistant Outlet</span><span>Manager</span><span>must have excellent reading, writing &amp; oral</span><span>proficiency</span><span>in the English language</span><span>&amp; good computer skills</span><span>, with a college degree preferabl</span><span>y in hotel &amp; restaurant management while</span><span>possessing</span><span>2-3 years of experience as an Assistant</span><span>Outlet Assistant Manager</span><span>with a minimum</span><span>1 year</span><span>fine</span><span>dining experience</span><span>.</span><span>Must also have thorough knowledge of service, cost control in F&amp;B, labor controls, menu writing, maintenance,</span><span>merchandising</span><span>and accounting.</span></span></p><br><br><br><p><b><span>Unlock a world of employee well-being &amp; satisfaction with our comprehensive benefit offerings:</span></b></p><br><br><ul><li><p><span><span>Competitive Salary, wages, and a comprehensive benefits package </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Excellent Training and Development opportunities </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Complimentary Dry Cleaning for Employee Uniforms, Employee Meals and stays at FS properties (based on availability), with discounted meals</span><span>. </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Comprehensive private medical insurance, Dental/disability/life insurance </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Retirement benefits/pension </span></span></p><br><br></li></ul><br><br><p><b><span>Learn more about what it is like to work at Four Seasons - visit us:</span></b></p><br><br><ul><li><p><u><span>https://www.linkedin.com/company/four-seasons-hotels-and-resorts</span></u></p><br><br></li></ul><br><ul><li><p><u><span>https://www.facebook.com/FourSeasonsJobs</span></u></p><br><br></li></ul><br><p><span><span>In line with our plans for future growth, we have faith in our staff levels in keeping with our exceptional staff-to-guest ratios. We believe that attitude counts as</span><span>much as</span><span>skill. As a result, Four Seasons hires motivated people who we train to perform superbly, while we craft an environment</span><span>where they can flourish.</span><span>Ultimately, our culture breeds success, and rewards it in</span><span>many different ways</span><span>.</span></span><i><span>We look forward to receiving your</span></i><i><span>application</span></i><b><span>!</span></b></p><br><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>A true home away from home. Four Seasons Resort at Sharm El Sheikh dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture personifies by its employees - people who share a single focus and encourage to offer phenomenal service.<br><br><p><b>About the role</b></p><br><br><p>As Director of Food and Beverage, you will have full accountability for the strategic and operational leadership of the Food and Beverage division. You will lead a diverse and multi layered operation, balancing innovation, guest experience, people development, and strong commercial discipline.</p><br><br><p>Reporting directly to the Resort Manager and working closely with the Planning Committee, you will continue to shape the Food and Beverage identity of the hotel while ensuring alignment with Four Seasons brand standards and long-term business objectives.</p><br><br><p>This role requires a visible, people focused leader who is equally comfortable setting business strategy and being present on the floor.</p><br><br><p><b>What you will do</b></p><br><br><ul><li>Provide strategic leadership and direction for all Food and Beverage and Culinary operations across the hotel</li><li>Lead, mentor, and develop a large leadership team including senior operational and culinary leaders</li><li>Champion a culture of excellence, collaboration, and service rooted in Four Seasons values</li><li>Drive commercial performance across all outlets, banqueting, and total Food and Beverage revenue streams</li><li>Ensure consistent delivery of exceptional guest experience and brand standards</li><li>Partner closely with culinary leadership on concept development, quality, and innovation</li><li>Oversee budgeting, forecasting, cost control, and profitability targets</li><li>Work collaboratively with Sales, Marketing, Rooms, and Events teams to maximise opportunities</li><li>Ensure compliance with all health, safety, licensing, and regulatory requirements</li><li>Act as a senior ambassador for the hotel across internal and external stakeholders</li><li>Ability to lead in alignment with Four Seasons Brand and Philosophy.</li></ul><p><b>What you bring</b></p><br><br><ul><li>Significant senior leadership experience within luxury hospitality Food and Beverage operations</li><li>Proven international experience overseeing complex, multi outlet operations including high volume banqueting and culinary teams with a minimum of 5–7 years in luxury hotel or resort operations</li><li>A strong people leader with a track record of developing and inspiring high performing teams</li><li>Experience working with celebrity chefs and managing external partnerships or licensee agreements preferred.</li><li>Strong operational knowledge of Food &amp; Beverage operations, systems, and luxury service standards.</li><li>Exceptional leadership skills with the ability to inspire and lead diverse, high-performing teams.</li><li>Strong interpersonal, communication, and stakeholder management skills, with the ability to influence at all levels.</li><li>Deep understanding of luxury service standards and guest expectations</li><li>Confident operating at Executive Committee level with strong stakeholder management skills</li><li>A calm, credible, and visible leadership presence</li><li>Experience in forecasting, budgeting, and financial planning at a divisional level.</li><li>Commitment to maintaining the highest standards of hygiene, safety, and quality in partnership with culinary and stewarding teams.</li></ul><p><br> <br><b>What we offer:&nbsp;</b></p><br><br><ul><li>Competitive Salary, wages, and a comprehensive benefits package tailored specifically for our Planning Committee members.</li><li>Excellent Training and Development opportunities&nbsp;</li><li>Complimentary and discounted Stays and Services&nbsp;at Four Seasons Worldwide</li><li>Comprehensive Time off Package including Vacation, Sick and Holiday pay</li><li>Complimentary employee meals prepared by&nbsp;the Four Seasons Culinary Team&nbsp;</li><li>Complimentary Dry Cleaning and Laundry Services</li></ul><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>The heartbeat of the nile. In the heart of Cairo on the banks of the River Nile, our Hotel opens the door to discovering Egypt’s 5,000-year-old ancient mysteries. Just a short drive away, set out to explore the majestic pyramids, the 1,000-year old market, the 12th-century citadel and the ancient Egyptian museum. Later, experience Cairo’s breathtaking sunset from the Nile on a traditional felucca, dine at our nine acclaimed restaurants, relive the pharaoh’s beauty secrets at the Spa or simply take an art tour to see the collection of contemporary local artwork that fills our halls.<br><br><p><b><u><span>Reception</span><span>&nbsp;Agent</span></u></b><b><span>– Four Seasons Hotel Cairo at Nile Plaza, Egypt</span></b></p><br><br><br><p><b><span>About Four Seasons Hotel Cairo at Nile Plaza, Egypt:</span></b></p><br><br><p><span><span>Four Seasons Hotel Cairo at Nile Plaza dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture personifies by its employees - people who share a single focus and</span><span>encourage</span><span>to offer phenomenal service.&nbsp;</span></span></p><br><br><p><span><span>We seek</span><span>the creative</span><span>talents that are well-mannered, visionary, and passionate and</span><span>having</span><span>a deep understanding of the hospitality concept.&nbsp;</span></span></p><br><br><br><p><b><span>The Role of</span><span>Reception Agent</span><span>:</span></b></p><br><br><p><span><span>We are currently seeking the creative</span><span>talent</span><span>a Full-time talented </span><span>Reception Agent</span><span>&nbsp;that&nbsp;</span><span>is</span><span>&nbsp;well-mannered, visionary, and passionate and</span><span>having</span><span>a deep understanding of the hospitality concept to join our team.&nbsp;</span></span></p><br><br><p><span><span>The&nbsp;</span><span>Reception</span><span>&nbsp;Agent is a central part of the Front Office Team whose main</span><span>objective</span><span>is to ensure our guests have a smooth arrival and departure experience</span><span>, handle all guest interactions with the highest level of professionalism and hospitality, accommodating guest special request</span><span>s whenever possible. Interactions with guests will be in person and by phone.</span></span><br></p><br><br><p><b><span>Our Ideal&nbsp;</span><span>Reception</span><span>&nbsp;Agent:</span></b></p><br><br><p><span><span>A special talent and passion for ensuring you and your team deliver the highest level of guest experience to our guests</span><span>.&nbsp;</span><span>Reading, writing and oral</span><span>proficiency</span><span>in the English language and a</span><span>bachelor</span><span>degree graduate is</span><span>a must</span><span>with 1-2 years of pervious luxury experience in related position</span><span>. </span></span></p><br><br><br><p><b><span>Unlock a world of employee well-being &amp; satisfaction with our comprehensive benefit offerings:</span></b></p><br><br><p><span><span>Competitive Salary, wages, and a comprehensive benefits package&nbsp;</span></span></p><br><br><p><span><span>Excellent Training and Development opportunities&nbsp;</span></span></p><br><br><p><span><span>Complimentary Dry Cleaning for Employee Uniforms, Employee Meals and stays at FS properties (based on availability), with discounted meals.&nbsp;</span></span></p><br><br><p><span><span>Comprehensive private medical insurance, Dental/disability/life insurance&nbsp;</span></span></p><br><br><p><span><span>Retirement benefits/pension&nbsp;</span></span></p><br><br><br><p><b><span>Learn more about what it is like to work at Four Seasons - visit us:</span></b></p><br><br><p><u><span>https://www.linkedin.com/company/four-seasons-hotels-and-resorts</span></u></p><br><br><p><u><span>https://www.facebook.com/FourSeasonsJobs</span></u></p><br><br><br><p><span><span>In line with our plans for future growth, we have faith in our staff levels in keeping with our exceptional staff-to-guest ratios. We believe that attitude counts as</span><span>much as</span><span>skill. As a result, Four Seasons hires motivated people who we train to perform superbly, while we craft an environment where they can flourish.</span><span>Ultimately, our culture breeds success, and rewards it in many different ways.</span></span><i><span>We look forward to receiving your application</span></i><b><span>!</span></b></p><br><br><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>The heartbeat of the nile. In the heart of Cairo on the banks of the River Nile, our Hotel opens the door to discovering Egypt’s 5,000-year-old ancient mysteries. Just a short drive away, set out to explore the majestic pyramids, the 1,000-year old market, the 12th-century citadel and the ancient Egyptian museum. Later, experience Cairo’s breathtaking sunset from the Nile on a traditional felucca, dine at our nine acclaimed restaurants, relive the pharaoh’s beauty secrets at the Spa or simply take an art tour to see the collection of contemporary local artwork that fills our halls.<br><br><p><b>Communications Agent&nbsp;– Four Seasons Hotel Cairo at Nile Plaza, Egypt</b>&nbsp;</p><br><br><br><p><b>About Four Seasons Hotel Cairo at Nile Plaza, Egypt:</b>&nbsp;</p><br><br><p>Four Seasons Hotel Cairo at Nile Plaza dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture personifies by its employees - people who share a single focus and&nbsp;encourage&nbsp;to offer phenomenal service.&nbsp;</p><br><br><p>We seek&nbsp;the creative&nbsp;talents that are well-mannered, visionary, and passionate and&nbsp;having&nbsp;a deep understanding of the hospitality concept.&nbsp;</p><br><br><br><p><b>The Role of&nbsp;Communications Agent:</b>&nbsp;</p><br><br><p>We are currently seeking the creative&nbsp;talent&nbsp;a Full-time&nbsp;<b>Communications Agent&nbsp;</b>that&nbsp;is&nbsp;well-mannered, visionary, and passionate and&nbsp;having&nbsp;a deep understanding of the hospitality concept to join our team, having the ability to follow proper payroll procedures, the ability to provide general information and inquiries to all callers&nbsp;and is familiar with hotel services, hours of operation, key hotel personnel, daily activities, special function&nbsp;etc&nbsp;while also having the ability to&nbsp;successfully utilize the telephone switchboard, the hotel computer system, telex and facsimile machines.&nbsp;<br>&nbsp;</p><br><br><p><b>Our Ideal&nbsp;Communications Agent:</b>&nbsp;</p><br><br><p>A special talent and passion for ensuring you and your team deliver the highest&nbsp;level of guest experience&nbsp;and quality&nbsp;to our guests. Proficiency&nbsp;in reading&nbsp;and&nbsp;writing&nbsp;in&nbsp;English is necessary for this role.&nbsp;Fluency in English speaking is mandatory.&nbsp;<br>&nbsp;</p><br><br><p><b>Unlock a world of employee well-being &amp; satisfaction with our comprehensive benefit offerings:</b>&nbsp;</p><br><br><br><ul><li><p>Competitive Salary, wages, and a comprehensive benefits package&nbsp;</p><br><br></li></ul><ul><li><p>Excellent Training and Development opportunities&nbsp;</p><br><br></li></ul><ul><li><p>Complimentary Dry Cleaning for Employee Uniforms, Employee Meals and stays at FS properties (based on availability), with discounted meals.&nbsp;</p><br><br></li></ul><ul><li><p>Comprehensive private medical insurance, Dental/disability/life insurance&nbsp;</p><br><br></li></ul><ul><li><p>Retirement benefits/pension&nbsp;</p><br><br></li></ul><br><p><b>Learn more about what it is like to work at Four Seasons - visit us:</b>&nbsp;</p><br><br><br><ul><li><p><u>https://www.linkedin.com/company/four-seasons-hotels-and-resorts</u>&nbsp;</p><br><br></li></ul><ul><li><p><u>https://www.facebook.com/FourSeasonsJobs</u>&nbsp;<br>​</p><br><br></li></ul><p>In line with our plans for future growth, we have faith in our staff levels in keeping with our exceptional staff-to-guest ratios. We believe that attitude counts as&nbsp;much as&nbsp;skill. As a result, Four Seasons hires motivated people who we train to perform superbly, while we craft an environment where they can flourish.&nbsp;Ultimately, our culture breeds success, and rewards it in many different ways. <i>We look forward to receiving your application</i><b>!</b>&nbsp;</p><br><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>The heartbeat of the nile. In the heart of Cairo on the banks of the River Nile, our Hotel opens the door to discovering Egypt’s 5,000-year-old ancient mysteries. Just a short drive away, set out to explore the majestic pyramids, the 1,000-year old market, the 12th-century citadel and the ancient Egyptian museum. Later, experience Cairo’s breathtaking sunset from the Nile on a traditional felucca, dine at our nine acclaimed restaurants, relive the pharaoh’s beauty secrets at the Spa or simply take an art tour to see the collection of contemporary local artwork that fills our halls.<br><br><p><b>Bullona Outlet Manager – Four Seasons Hotel Cairo at Nile Plaza, Egypt</b>&nbsp;</p><br><br><br><p><b>About Four Seasons Hotel Cairo at Nile Plaza, Egypt:</b>&nbsp;</p><br><br><p>Four Seasons Hotel Cairo at Nile Plaza dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture personifies by its employees - people who share a single focus and encourage to offer phenomenal service.&nbsp;</p><br><br><p>We seek the creative talents that are well-mannered, visionary, and passionate and having a deep understanding of the hospitality concept.&nbsp;</p><br><br><br><p><b>The Role of Outlet Manager:</b>&nbsp;</p><br><br><p>We are currently seeking an Outlet Manager that is well-mannered, visionary, and passionate, who has the ability to develop &amp; maintain an elegantly appointed environment with superior staff dedicated to an attentive, distinctive experience for all dining periods, as well as the ability to hire, train, supervise &amp; discipline all outlet staff and the ability to maintain a friendly yet unobtrusive manner with all guests.</p><br><br><br><p><b>Our Ideal Outlet Manager:</b>&nbsp;</p><br><br><p>Our ideal Outlet Manager must have excellent reading, writing &amp; oral proficiency in the English language &amp; good computer skills, with a college degree preferably in hotel &amp; restaurant management while possessing 2-3 years of experience as an Outlet Manager with a minimum 1 year fine dining experience. Must also have thorough knowledge of service, cost control in F&amp;B, labor controls, menu writing, maintenance, merchandising and accounting.</p><br><br><br><p><b>Unlock a world of employee well-being &amp; satisfaction with our comprehensive benefit offerings:</b>&nbsp;</p><br><br><ul><li>Competitive Salary, wages, and a comprehensive benefits package&nbsp;</li></ul><ul><li>Excellent Training and Development opportunities&nbsp;</li></ul><ul><li>Complimentary Dry Cleaning for Employee Uniforms, Employee Meals and&nbsp;stays at FS properties (based on availability), with discounted meals.&nbsp;</li></ul><ul><li>Comprehensive private medical insurance,&nbsp;Dental/disability/life insurance&nbsp;</li></ul><ul><li>Retirement benefits/pension&nbsp;</li></ul><br><p><b>Learn more about what it is like to work at Four Seasons - visit us:</b>&nbsp;</p><br><br><ul><li>https://www.linkedin.com/company/four-seasons-hotels-and-resorts&nbsp;</li></ul><ul><li>https://www.facebook.com/FourSeasonsJobs&nbsp;</li></ul><p>In line with our plans for future growth, we have faith in our staff levels in keeping with our exceptional staff-to-guest ratios. We believe that attitude counts as much as skill. As a result, Four Seasons hires motivated people who we train to perform superbly, while we craft an environment where they can flourish. Ultimately, our culture breeds success, and rewards it in many different ways.&nbsp;<i>We look forward to receiving your </i><i>application</i><b>!</b></p><br><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Description</span><br><span></span><p><br><b><u>Job Purpose:</u></b></p><br><p>Engage effectively in operational service improvements initiatives and drive culture of continuous improvement across all IT processes. Working with IT teams across the IT to recommend processes efficiencies and support new demands and challenges ensuring alignment to the IT strategy and values. Making sure that services delivered remain in line with ever changing business needs in terms of effectiveness and efficiency of existing processes with a strong understanding of the impact related to the provision of new or changed services. Consolidate KPI Metrics and collect measures of IT Business Services availability, to ensure current and planned IT services are delivered to agreed IT target. Monitor closely SLA periodical reports on different IT services and analyse all IT KPI’s for deviations and report to the respected IT area for improvement.</p><br><p><b><u>Job Description:</u></b></p><br><p>1. Identify, review, analyse, prioritize, and recommend improvement opportunities across the service lifecycle, sourcing models, technologies and partners, staff skills and training and communications.</p><br><p>2. Build a service improvement register “SIR” to track improvements from identification to implementation and delivery.</p><br><p>3. Deliver the improvement plans to align &amp; support changes in the business processes.</p><br><p>4. Maintain overall health of ITSM as a discipline within the IT department.</p><br><p>5. Periodically conduct maturity assessments against the process activities and associated roles.</p><br><p>6. Measuring and identifying the value created by CSI improvements.</p><br><p>7. Adopt improvement concepts such as PDCA, ITIL CSI Approach, 7-Step Improvement Process.</p><br><p>8. Defining of metrics and KPI’s for IT services that are being delivered by the team to end users, by monitoring &amp; measuring the availability and performance of IT services. </p><br><p>9. Develop SLA’s with internal customers and create buy-in for adherence to these SLA’s within CIB. </p><br><p>10. Develop OLA’s with other IT and respective teams and create buy-in for adherence to these SLA’s within the IT department.</p><br><p>11. Review outsourced functional SLA with the IT vendor management to ensure that targets are aligned with CIB SLA targets.</p><br><p>12. Support &amp; coordinate in the implementation of the Service Level Management (SLM) structure for CIB and advocate this structure to ensure buy-in for SLM in general and designed structure in particular.</p><br><p>13. Analyse all IT service delivery reports to identify any improvements in the process to proactively drive higher standards of the provided services.</p><br><p><b>Policies, Processes and Procedures</b></p><br><p>14. Follow all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner</p><br><p><b>Day-to-day operations</b></p><br><p>15. Follow the day-to-day operations related to own jobs in the IT Security, Control and Quality Assurance department to ensure continuity of work.</p><br><p><b>Compliance</b></p><br><p>16. Comply with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB’s sound legal position and mitigate any potential risks</p><br><br> <br> <span>Qualifications</span><br><span></span><p><span><b><span><span>Qualifications &amp; Experience</span></span></b></span></p><br><ul><li><span><span>Bachelor’s degree of Computer Engineering, Computer science or its equivalent</span></span></li><li><span><span>Exceeding 10 years of experience in IT Services Management.</span></span></li><li><span><span>Preferably Experience in different documentation standardization models </span></span></li><li><span><span>Knowledge of ITSM manuals &amp; different models.</span></span></li><li><span><span>Preferably work experience across a wide range of quality approaches including ITIL, ISOxx, COBIT and TOGAF</span></span></li><li><span><span>Preferably a Demonstrable leadership expertise in leading large IT departments. </span></span></li><li><span><span>Delivery of IT Change to generate value through the creation of new process management scale</span></span></li><li><span><span>Preferably experienced in the use of ITIL frameworks (specifically the intermediate level) to deliver sustained and externally validated improvement in IT performance.</span></span></li></ul><p><span><b><span><span>Soft Skills</span></span></b></span></p><br><ul><li><span><span>The ability to lead and motivate a team of specialists / senior specialists staff</span></span></li><li><span><span>Excellent presentation and communication skills</span></span></li><li><span><span>Ability to manage and lead team members</span></span></li><li><span><span>Technical understanding with ability to translate into business concepts</span></span></li><li><span><span>Relationship management and conflict resolution skills</span></span></li><li><span><span>A good understanding of the organization’s IT infrastructure &amp; services provided to customers/users</span></span></li><li><span><span>Business analysis skills</span></span></li></ul><p><span><b><span><span>Technical Skills</span></span></b></span></p><br><ul><li><span><span>Microsoft Technologies </span></span></li><li><span><span>ITIL framework</span></span></li><li><span><span>HP Open View Technology</span></span></li><li><span><span>Strategic IT Business Planning</span></span></li><li><span><span>IT Business Delivery analysis &amp; Development </span></span></li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>The heartbeat of the nile. In the heart of Cairo on the banks of the River Nile, our Hotel opens the door to discovering Egypt’s 5,000-year-old ancient mysteries. Just a short drive away, set out to explore the majestic pyramids, the 1,000-year old market, the 12th-century citadel and the ancient Egyptian museum. Later, experience Cairo’s breathtaking sunset from the Nile on a traditional felucca, dine at our nine acclaimed restaurants, relive the pharaoh’s beauty secrets at the Spa or simply take an art tour to see the collection of contemporary local artwork that fills our halls.<br><br><p><b>Communications Agent&nbsp;– Four Seasons Hotel Cairo at Nile Plaza, Egypt</b>&nbsp;</p><br><br><br><p><b>About Four Seasons Hotel Cairo at Nile Plaza, Egypt:</b>&nbsp;</p><br><br><p>Four Seasons Hotel Cairo at Nile Plaza dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture personifies by its employees - people who share a single focus and&nbsp;encourage&nbsp;to offer phenomenal service.&nbsp;</p><br><br><p>We seek&nbsp;the creative&nbsp;talents that are well-mannered, visionary, and passionate and&nbsp;having&nbsp;a deep understanding of the hospitality concept.&nbsp;</p><br><br><br><p><b>The Role of&nbsp;Communications Agent:</b>&nbsp;</p><br><br><p>We are currently seeking the creative&nbsp;talent&nbsp;a Full-time&nbsp;<b>Communications Agent&nbsp;</b>that&nbsp;is&nbsp;well-mannered, visionary, and passionate and&nbsp;having&nbsp;a deep understanding of the hospitality concept to join our team, having the ability to follow proper payroll procedures, the ability to provide general information and inquiries to all callers&nbsp;and is familiar with hotel services, hours of operation, key hotel personnel, daily activities, special function&nbsp;etc&nbsp;while also having the ability to&nbsp;successfully utilize the telephone switchboard, the hotel computer system, telex and facsimile machines.&nbsp;<br>&nbsp;</p><br><br><p><b>Our Ideal&nbsp;Communications Agent:</b>&nbsp;</p><br><br><p>A special talent and passion for ensuring you and your team deliver the highest&nbsp;level of guest experience&nbsp;and quality&nbsp;to our guests. Proficiency&nbsp;in reading&nbsp;and&nbsp;writing&nbsp;in&nbsp;English is necessary for this role.&nbsp;Fluency in English speaking is mandatory.&nbsp;<br>&nbsp;</p><br><br><p><b>Unlock a world of employee well-being &amp; satisfaction with our comprehensive benefit offerings:</b>&nbsp;</p><br><br><br><ul><li><p>Competitive Salary, wages, and a comprehensive benefits package&nbsp;</p><br><br></li></ul><ul><li><p>Excellent Training and Development opportunities&nbsp;</p><br><br></li></ul><ul><li><p>Complimentary Dry Cleaning for Employee Uniforms, Employee Meals and stays at FS properties (based on availability), with discounted meals.&nbsp;</p><br><br></li></ul><ul><li><p>Comprehensive private medical insurance, Dental/disability/life insurance&nbsp;</p><br><br></li></ul><ul><li><p>Retirement benefits/pension&nbsp;</p><br><br></li></ul><br><p><b>Learn more about what it is like to work at Four Seasons - visit us:</b>&nbsp;</p><br><br><br><ul><li><p><u>https://www.linkedin.com/company/four-seasons-hotels-and-resorts</u>&nbsp;</p><br><br></li></ul><ul><li><p><u>https://www.facebook.com/FourSeasonsJobs</u>&nbsp;<br>​</p><br><br></li></ul><p>In line with our plans for future growth, we have faith in our staff levels in keeping with our exceptional staff-to-guest ratios. We believe that attitude counts as&nbsp;much as&nbsp;skill. As a result, Four Seasons hires motivated people who we train to perform superbly, while we craft an environment where they can flourish.&nbsp;Ultimately, our culture breeds success, and rewards it in many different ways. <i>We look forward to receiving your application</i><b>!</b>&nbsp;</p><br><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>The heartbeat of the nile. In the heart of Cairo on the banks of the River Nile, our Hotel opens the door to discovering Egypt’s 5,000-year-old ancient mysteries. Just a short drive away, set out to explore the majestic pyramids, the 1,000-year old market, the 12th-century citadel and the ancient Egyptian museum. Later, experience Cairo’s breathtaking sunset from the Nile on a traditional felucca, dine at our nine acclaimed restaurants, relive the pharaoh’s beauty secrets at the Spa or simply take an art tour to see the collection of contemporary local artwork that fills our halls.<br><br><p><b><u><span>Reception</span><span>&nbsp;Agent</span></u></b><b><span>– Four Seasons Hotel Cairo at Nile Plaza, Egypt</span></b></p><br><br><br><p><b><span>About Four Seasons Hotel Cairo at Nile Plaza, Egypt:</span></b></p><br><br><p><span><span>Four Seasons Hotel Cairo at Nile Plaza dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture personifies by its employees - people who share a single focus and</span><span>encourage</span><span>to offer phenomenal service.&nbsp;</span></span></p><br><br><p><span><span>We seek</span><span>the creative</span><span>talents that are well-mannered, visionary, and passionate and</span><span>having</span><span>a deep understanding of the hospitality concept.&nbsp;</span></span></p><br><br><br><p><b><span>The Role of</span><span>Reception Agent</span><span>:</span></b></p><br><br><p><span><span>We are currently seeking the creative</span><span>talent</span><span>a Full-time talented </span><span>Reception Agent</span><span>&nbsp;that&nbsp;</span><span>is</span><span>&nbsp;well-mannered, visionary, and passionate and</span><span>having</span><span>a deep understanding of the hospitality concept to join our team.&nbsp;</span></span></p><br><br><p><span><span>The&nbsp;</span><span>Reception</span><span>&nbsp;Agent is a central part of the Front Office Team whose main</span><span>objective</span><span>is to ensure our guests have a smooth arrival and departure experience</span><span>, handle all guest interactions with the highest level of professionalism and hospitality, accommodating guest special request</span><span>s whenever possible. Interactions with guests will be in person and by phone.</span></span><br></p><br><br><p><b><span>Our Ideal&nbsp;</span><span>Reception</span><span>&nbsp;Agent:</span></b></p><br><br><p><span><span>A special talent and passion for ensuring you and your team deliver the highest level of guest experience to our guests</span><span>.&nbsp;</span><span>Reading, writing and oral</span><span>proficiency</span><span>in the English language and a</span><span>bachelor</span><span>degree graduate is</span><span>a must</span><span>with 1-2 years of pervious luxury experience in related position</span><span>. </span></span></p><br><br><br><p><b><span>Unlock a world of employee well-being &amp; satisfaction with our comprehensive benefit offerings:</span></b></p><br><br><p><span><span>Competitive Salary, wages, and a comprehensive benefits package&nbsp;</span></span></p><br><br><p><span><span>Excellent Training and Development opportunities&nbsp;</span></span></p><br><br><p><span><span>Complimentary Dry Cleaning for Employee Uniforms, Employee Meals and stays at FS properties (based on availability), with discounted meals.&nbsp;</span></span></p><br><br><p><span><span>Comprehensive private medical insurance, Dental/disability/life insurance&nbsp;</span></span></p><br><br><p><span><span>Retirement benefits/pension&nbsp;</span></span></p><br><br><br><p><b><span>Learn more about what it is like to work at Four Seasons - visit us:</span></b></p><br><br><p><u><span>https://www.linkedin.com/company/four-seasons-hotels-and-resorts</span></u></p><br><br><p><u><span>https://www.facebook.com/FourSeasonsJobs</span></u></p><br><br><br><p><span><span>In line with our plans for future growth, we have faith in our staff levels in keeping with our exceptional staff-to-guest ratios. We believe that attitude counts as</span><span>much as</span><span>skill. As a result, Four Seasons hires motivated people who we train to perform superbly, while we craft an environment where they can flourish.</span><span>Ultimately, our culture breeds success, and rewards it in many different ways.</span></span><i><span>We look forward to receiving your application</span></i><b><span>!</span></b></p><br><br><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.<br>CORE WORK ACTIVITIES<br>Building Successful Relationships that Generate Sales Opportunities<br>• Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.<br>• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.<br>• Develops relationships within community to strengthen and expand customer base for sales opportunities.<br>• Manages and develops relationships with key internal and external stakeholders.<br>• Provides accurate, complete and effective turnover to Event Management.<br>Managing Sales Activities<br>• Participates in sales calls with members of sales team to acquire new business and/or close on business.<br>• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br>Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue<br>• Identifies new business to achieve personal and location revenue goals.<br>• Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.<br>• Closes the best opportunities for the location based on market conditions and location needs.<br>• Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.<br>Providing Exceptional Customer Service&nbsp;<br>• Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.<br>• Services our customers in order to grow share of the account.<br>• Executes and supports the company’s customer service standards.<br>• Provides excellent customer service consistent with the daily service basics of the company.<br>• Sets a positive example for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Mission <br><p><b>JOB PURPOSE:&nbsp;</b></p><br><br><p>To lead and oversee the strategic implementation and continuous optimization of the asset management system (IBM Maximo), ensuring accurate asset data, effective maintenance strategies, and integration with key enterprise functions. The role is responsible for developing asset hierarchies, managing lifecycle strategies, supporting cross-functional collaboration, and ensuring compliance with international standards such as ISO 55000. Through data-driven decision-making, system enhancements, and stakeholder engagement, the Head of Asset Management ensures the reliability, performance, and cost-effectiveness of assets across the organization.&nbsp;</p><br><br> Profile <br><p><b>RESPONSIBILITIES/DUTIES&nbsp;</b></p><br><br><p><b>Asset Management Strategy &amp; Leadership</b></p><br><br><p>•Lead the end-to-end implementation of IBM Maximo, including planning, system configuration, testing, data migration, user acceptance testing, and go-live support.</p><br><br><p>•Define and manage asset hierarchies, classifications, attributes, and lifecycle strategies within the Maximo system.</p><br><br><p>•Ensure alignment of asset management objectives with broader corporate goals by working collaboratively with engineering, IT, operations, and finance teams.</p><br><br><p>•Drive continuous improvement of asset management practices and tools to meet evolving business needs and user expectations.</p><br><br><p><b>System Integration &amp; Optimization</b></p><br><br><p>•Oversee the seamless integration of Maximo with enterprise systems such as procurement, finance, and SCADA, ensuring efficient data exchange and process alignment.</p><br><br><p>•Lead the design, development, and implementation of Maximo workflows, automated alerts, and escalation procedures to streamline asset-related processes.</p><br><br><p>•Conduct impact assessments for requested Maximo customizations and lead user acceptance testing to validate changes before deployment.</p><br><br><p><b>Data Governance &amp; Reporting</b></p><br><br><p>•Manage the collection, cleansing, validation, and ongoing maintenance of asset data to ensure accuracy, integrity, and completeness.</p><br><br><p>•Monitor and report on KPIs related to asset performance, availability, lifecycle costs, and maintenance history.</p><br><br><p>•Analyze trends in asset performance and maintenance data to support planning for preventive actions, capital replacement, and risk mitigation strategies.</p><br><br><p><b>Maintenance Strategy Development</b></p><br><br><p>•Design and implement preventive, corrective, and condition-based maintenance strategies using Maximo’s PM module to enhance asset reliability and optimize lifecycle cost.</p><br><br><p>Training, Support &amp; Compliance</p><br><br><p>•Provide comprehensive training, documentation, and ongoing support to Maximo users, ensuring effective system adoption and usage.</p><br><br><p>•Act as the primary point of contact for troubleshooting and user support related to Maximo functionality and reporting.</p><br><br><p>•Ensure asset management processes and system usage comply with ISO 55000 standards and other applicable frameworks.</p><br><br><p><b>Safety Responsibilities</b></p><br><br><p>•Promote a positive safety culture within the workplace and attend any safety-related meetings or briefings as</p><br><br><p>required within the job role.</p><br><br><p>•Comply with the requirements of RDMC RQHSE Policy and Safety Management System.</p><br><br><p>•Be mindful that Safety, Security, and Environmental protection are everyone’s responsibility.</p><br><br><p>•All staff members are accountable for reporting and intervening in any Safety, Security, or Environmental violations.</p><br><br><p><b>ESSENTIAL QUALIFICATIONS, KNOWLEDGE &amp; EXPERIENCE</b></p><br><br><p><b>QUALIFICATIONS:</b></p><br><br><p>•Bachelor’s Degree in Engineering, Information Systems, or a related technical field.</p><br><br><p>•Fluent in English and Arabic, French is a plus.</p><br><br><p><b>KNOWLEDGE:</b></p><br><br><p>•Familiarity with ISO 55000, reliability-centered maintenance (RCM), and lifecycle asset planning.</p><br><br><p>•Experience in data governance, asset hierarchy design, and CMMS best practices.</p><br><br><p>•Certification in Maximo or asset management (e.g., IAM Certificate, Maximo Certified Professional) is preferred.</p><br><br><p><b>EXPERIENCE:</b></p><br><br><p>•From 7 to 10 years of experience in asset management, maintenance systems, or reliability engineering.</p><br><br><p>•Proven experience implementing and managing IBM Maximo in large-scale industrial or infrastructure environments.</p><br><br><p><b>DESIRED BEHAVIORS &amp; EXPERIENCES</b></p><br><br><p>•<b>Strategic Thinking:</b> Demonstrates a long-term, data-driven approach to asset management, aligning system capabilities and practices with organizational goals.</p><br><br><p>•<b>Analytical Mindset:</b> Uses asset performance data to drive decisions, identify risks, and recommend improvements in maintenance and lifecycle strategies.</p><br><br><p>•<b>Collaboration and Influence: </b>Builds strong relationships with cross-functional teams (engineering, IT, operations, finance) to ensure alignment and support for asset management initiatives.</p><br><br><p>•<b>Continuous Improvement Focus: </b>Proactively identifies system enhancements and process improvements based on evolving business needs and user feedback.</p><br><br><p>•<b>Accountability:</b> Takes full ownership of asset data integrity, system performance, and compliance with applicable standards such as ISO 55000.</p><br><br><p>•<b>Effective Communication:</b> Clearly conveys technical information and recommendations to both technical and non-technical stakeholders.</p><br><br><p>•<b>Leadership by Example:</b> Leads the asset management team with professionalism and integrity, fostering a culture of performance, innovation, and responsibility.</p><br><br><p>•<b>Customer-Centric Approach:</b> Supports end-users through training, troubleshooting, and documentation, ensuring high system usability and satisfaction.</p><br><br><br> </div>

Company Overview:<br>Dar, the founding member of the Sidara group, is an international multidisciplinary consulting organization specializing in engineering, architecture, planning, environment, project management, facilities management, and economics. Sidara operates in 60 countries with 20,500 professionals, Dar connects people, places, and communities through innovative solutions to the world's most complex challenges. We deliver projects from inception through completion, embracing challenges to empower communities worldwide. Learn more at www.dar.com.<br>Our Vision and Values:<br>We aspire to be the chosen home of those with a gift for crafting solutions that empower people and an unwavering passion for learning and innovation. Our core values shape our culture and guide our decision-making. We are committed to:<br>Excellence Responsibility Empowerment Connectivity Courage Responsibilities:<br>The role encompasses, but is not restricted to, the following responsibilities:Proactively engage with business users and product teams to thoroughly understand and analyse product requirements, translating them into clear, concise, and testable scenarios. Collaborate with products owners and teams to review detailed user stories, ensuring they are testable and accurately reflect business needs. Define test strategies, plans, and coverage for both functional and non-functional requirements. Implements scalable and reliable automated tests and frameworks. Design, develop, and maintain automated test scripts for web, mobile, and API testing using tools such as Katalon, Selenium, Appium, Postman, JUnit, NUnit, or equivalent. Implement and maintain automated regression and smoke testing suites integrated into the CI/CD pipeline. Execute test scripts and automated test runs during build pipelines and report results in Azure Dev Ops dashboards while maintaining effective test cases. Integrate automated tests within the Dev Sec Ops pipeline, enabling continuous testing with every build and deployment. Implement security and performance testing as part of automated validation steps. Track and report testing KPIs, analyze software test results and recommends a course of action if necessary to ensure that standards demanded by the organization are maintained. Identify and recommend improvements to testing processes, tools, and methodologies to enhance efficiency and effectiveness. Qualifications Bachelor’s degree in Computer Science, Software Engineering, or related field. Strong understanding of software testing principles, SDLC, and STLC. Proficiency in automation frameworks such as:Selenium / Cypress / Playwright / Appium / Detox / Katalon Postman / Newman / Rest Assured Familiarity with CI/CD pipelines in Azure Dev Ops, Jenkins, or Git Hub Actions. Working knowledge of programming/scripting languages such as Java Script, Type Script, Python, or C#. Experience with test data management and mocking tools. Understanding of SQL and ability to validate data integrity across databases. Exposure to security and performance testing tools (OWASP ZAP, JMeter, etc.) is a plus. Analytical and detail-oriented mindset. Strong communication and documentation skills. Ability to work collaboratively in Agile/Scrum teams. Commitment to automation-first and shift-left testing principles. Automation coverage ratio across modules. Reduction in manual regression efforts over time. Percentage of builds validated automatically in CI/CD pipeline. Defect detection rate pre-release vs post-release. Equal Opportunity Statement<br>While we carefully review all applications, only candidates who meet the specified requirements will be contacted for further consideration. We appreciate your understanding and thank you for your interest.

Since 2003, Smart Gym has been a leading brand name in the Fitness Industry. With over 23 years of success, We've built a solid reputation through dedication, consistency and premium service delivery. We proudly operate 11 branches across Nasr City, Heliopolis, Sheraton & New Cairo, serving thousands of loyal members every day.<br>We’re currently looking for a dynamic Customer Experience Manager to lead customer engagement, ensuring the highest level of satisfaction and service excellence across all customer touchpoints. This role requires a hands-on leader with strong communication, problem-solving, and people management skills.<br>Key Responsibilities:-Build and maintain strong relationships with clients to ensure long-term satisfaction and retention.- Handle escalated customer issues with professionalism and efficiency.-Supervise day-to-day operations, ensuring smooth workflow and high service standards.- Set performance goals and KPIs for team members and monitor results.- Train, mentor, and motivate the team to deliver exceptional service.- Develop and implement customer service policies and procedures.- Collaborate with other departments (sales, operations, etc.) to ensure a seamless customer experience.- Analyze customer feedback and complaints to improve service quality.- Prepare and present regular reports on service performance to management.<br>Requirements:- Bachelor’s degree in Business Administration or a related field.- 3-5 years of experience as a Customer Experience Manager or a similar role.- Strong leadership, communication, and interpersonal skills.- Experience in handling complaints and conflict resolution.- Ability to work under pressure and manage a team effectively.<br>What We Offer:- Competitive salary + performance-based bonuses.- Medical & social insurance.- Free Gym Membership- Growth opportunities within a fast-expanding company.- A supportive and dynamic work environment.<br>If you're passionate about making an impact, growing your career and being part of a well-established yet forward-thinking company, then Smart Gym is the place for you.<br> You can also apply by sending your CV through email Hr.manager@smartgym4all.com

We are hiring a **Customer Onboarding Specialist** for an established online education company serving customers internationally.<br>This is **NOT a cold-calling or sales role**. You will speak with customers who have already purchased a product and booked a welcome call.<br>### What You'll Do<br>* Run scheduled 30-minute Zoom onboarding calls* Guide customers through their member portal using screen sharing* Help customers set up software by following a provided process* Answer questions clearly and patiently* Understand each customer's goals and identify appropriate follow-up opportunities* Book qualified customers with the senior team* Accurately log call outcomes in the system<br>### Requirements<br>* **Exceptional spoken English is mandatory*** **Clear, natural English accent that is easily understood by American, Australian, and British customers*** Confident and professional on Zoom/video calls* Patient and comfortable helping non-technical customers* Previous customer service, onboarding, BPO, coaching, or online education experience preferred* Reliable, punctual, and comfortable handling a high volume of scheduled calls* Comfortable following scripts and structured processes<br>### Technical Requirements<br>* Quiet, professional workspace with no background noise* Stable internet with **minimum 10 Mbps upload speed*** Backup internet connection* **USB headset with microphone*** Reliable computer capable of running Zoom, video, and screen sharing throughout the shift<br>### Schedule<br>* Full-time, 5 days per week* Fixed 8-hour shift* Must be available for hours overlapping with **US and Australian customers**<br>### Rate: $7 an hour (Paid in EGP)<br>### Important<br>**English fluency and voice clarity are the most important requirements for this position.** Candidates will be asked to submit a short English voice/video introduction as part of the screening process.<br>If you have strong customer-facing skills, excellent English, and the patience to guide customers step by step, we would like to hear from you.