وظائف أعضاء هيئة تدريس - القاهرة مصر

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Supports the Director of Recreation in all aspects of the pool and beach areas, including overall maintenance, daily upkeep, cleanliness and the operation of cabana units. Provides and models service behavior to guests and employees. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Position works with direct reports to carry out departmental strategies.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 1 year experience in the recreation/health club operations or related professional area.<br>OR<br>• 2-year degree from an accredited university in Health Education, Physical Education, Hotel and Restaurant Management, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Supporting Recreation Operations<br>• Supervises and manages employees. Supports day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Monitors quality, standards and meets the expectations of the customers on a daily basis.<br>• Demonstrates knowledge of job-relevant issues, products, systems, and processes.<br>• Schedules events, programs, and activities, as well as the work of others.<br>• Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Supports the management of outside vendors including water sports and scuba.<br>• Orders and manages necessary supplies. Ensures workers have supplies, equipment, tools, and uniforms necessary to do their jobs.<br>• Manages the children's program (e.g., coordinates activities, purchases equipment and supplies etc.).<br>• Manages group activities including sand painting, bon fires, and team building events.<br>• Manages pool and beach areas, including overall maintenance, daily upkeep and cleanliness, and the operation of cabana units.<br>Providing and Ensuring Exceptional Customer Service<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, provides guidance, feedback, and individual coaching when needed.<br>Conducting Human Resources Activities<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Participates in the performance appraisal system process, giving feedback when needed.<br>• Coordinates training activities for employees in department.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Communicates expectations and performance objectives to subordinates; subordinates are also open to raise questions and/or concerns.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><em><strong>This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.</strong></em></p><br><p>Our client is a growing organization focused on accelerating revenue through strategic outbound sales and scalable business development processes. As the company continues to expand, they are seeking a <strong>Business Development Manager</strong> to lead the Business Development Representative (BDR) team, optimize lead generation strategies, and drive qualified opportunities into the sales pipeline.</p><br>Role Overview<p>The <strong>Business Development Manager</strong> will be responsible for leading the business development team while overseeing outbound sales strategy, lead generation, CRM management, workflow optimization, and performance reporting. The <strong>Business Development Manager</strong> will coach and develop BDRs, improve sales processes, collaborate with Sales and Marketing leadership, and ensure the organization consistently generates high-quality pipeline opportunities. This role is ideal for a hands-on sales leader who enjoys coaching teams, building scalable processes, and using data to drive continuous improvement.</p><br>Location<p><strong>Fully Remote (Work from Home) | 9:00 AM - 5:00 PM EST</strong></p><br>Key ResponsibilitiesTeam Leadership &amp; Management<ul><li><p>Lead, mentor, and coach the Business Development Representative (BDR) team.</p><br></li><li><p>Conduct regular one-on-one meetings, performance reviews, and coaching sessions.</p><br></li><li><p>Monitor team performance against lead generation and appointment-setting goals.</p><br></li><li><p>Develop and manage BDR schedules to maximize outreach productivity.</p><br></li></ul>Lead Generation &amp; Pipeline Development<ul><li><p>Develop and execute outbound lead generation strategies.</p><br></li><li><p>Oversee cold calling, email outreach, and social selling campaigns.</p><br></li><li><p>Ensure leads are properly qualified and managed throughout the sales pipeline.</p><br></li><li><p>Partner with Marketing to align campaigns with target customer segments.</p><br></li></ul>CRM &amp; Workflow Management<ul><li><p>Build, manage, and optimize CRM workflows and email sequences.</p><br></li><li><p>Maintain accurate CRM records, sales pipelines, and reporting dashboards.</p><br></li><li><p>Audit sales call transcripts and lead activity to identify coaching opportunities.</p><br></li><li><p>Ensure sales processes and workflows are consistently followed.</p><br></li></ul>Analytics &amp; Reporting<ul><li><p>Monitor KPIs related to lead generation, conversions, team performance, and revenue contribution.</p><br></li><li><p>Prepare regular reports for executive leadership.</p><br></li><li><p>Identify process bottlenecks and recommend improvements.</p><br></li><li><p>Analyze data to optimize outreach effectiveness and sales execution.</p><br></li></ul>Strategic Initiatives<ul><li><p>Collaborate with Sales and Marketing leadership on new campaign launches.</p><br></li><li><p>Develop and implement SOPs, training materials, and process improvements.</p><br></li><li><p>Participate in strategic sales calls when needed.</p><br></li><li><p>Resolve escalated client or internal issues while supporting continuous operational improvement.</p><br></li></ul>QualificationsExperience<ul><li><p><strong>3+ years</strong> of experience in business development, outbound sales, or a related field.</p><br></li><li><p><strong>At least 1 year</strong> of experience leading or managing a sales or business development team.</p><br></li><li><p>Strong experience with lead generation, outbound prospecting, and pipeline management.</p><br></li><li><p>Experience building and managing CRM workflows and email outreach sequences.</p><br></li><li><p>Experience collaborating with cross-functional Sales and Marketing teams.</p><br></li></ul>Skills<ul><li><p>Strong leadership, coaching, and team development skills.</p><br></li><li><p>Experience using <strong>HubSpot</strong>, <strong>Salesforce</strong>, or similar CRM platforms.</p><br></li><li><p>Experience setting up email sequences and marketing automation workflows.</p><br></li><li><p>Excellent written and verbal English communication skills.</p><br></li><li><p>Strong analytical and reporting skills.</p><br></li><li><p>Ability to interpret KPIs and optimize team performance.</p><br></li><li><p>Excellent organizational and project management abilities.</p><br></li><li><p>Strong attention to detail and process management.</p><br></li><li><p>Ability to manage multiple priorities in a fast-paced environment.</p><br></li><li><p>Proactive, results-driven, and highly accountable.</p><br></li></ul>What Success Looks Like<ul><li><p>The BDR team consistently meets or exceeds lead generation and appointment-setting goals.</p><br></li><li><p>CRM data, email workflows, and sales processes remain accurate and optimized.</p><br></li><li><p>Sales leadership has complete visibility into pipeline health and team performance.</p><br></li><li><p>Process improvements increase efficiency and outbound conversion rates.</p><br></li><li><p>Team members demonstrate measurable growth in productivity, effectiveness, and revenue contribution.</p><br></li><li><p>Strategic initiatives are successfully implemented while supporting long-term business growth.</p><br></li></ul>Opportunity<p>This is an exciting opportunity to lead and scale a growing Business Development team while directly influencing the company's revenue growth. As the <strong>Business Development Manager</strong>, you'll shape outbound strategy, optimize sales operations, develop future sales talent, and partner closely with Sales and Marketing leadership to build a world-class business development function.</p><br><strong><u>Application Process:</u></strong>To be considered for this role these steps need to be followed:<ul><li><p>Fill in the application form</p><br></li><li><p>Record a video showcasing your skill sets</p><br></li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><em><strong>This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.</strong></em></p><br><p>Our client is a rapidly growing private aviation company focused on delivering exceptional operational execution and customer service. Operating in a fast-paced, high-performance environment, they are seeking an <strong>Executive Operations &amp; IT Coordinator</strong> to serve as a trusted operational partner to leadership while supporting internal technology coordination, administrative operations, and cross-functional process improvement as the company continues to scale.</p><br>Role Overview<p>The <strong>Executive Operations &amp; IT Coordinator</strong> will be responsible for coordinating employee technology support, executive administration, project management, vendor relationships, and day-to-day business operations. The <strong>Executive Operations &amp; IT Coordinator</strong> will work closely with leadership and the company's outsourced IT provider to ensure employees receive timely support while helping improve internal processes, maintain operational documentation, and coordinate cross-functional initiatives. This role is ideal for someone who enjoys wearing multiple hats, solving problems proactively, and bringing structure and organization to a fast-growing business.</p><br>Location<p><strong>Fully Remote | 9:00 AM - 5:00 PM EST</strong></p><br>Key ResponsibilitiesIT Coordination &amp; Employee Support<ul><li><p>Serve as the primary internal point of contact for employee technology requests.</p><br></li><li><p>Coordinate with the outsourced IT provider to resolve hardware, software, and access-related issues.</p><br></li><li><p>Support employee onboarding and offboarding, including user account creation, permissions, and equipment coordination.</p><br></li><li><p>Assist with Microsoft 365 administration, user management, and basic technology troubleshooting.</p><br></li><li><p>Maintain IT documentation, asset inventories, and internal technology processes.</p><br></li></ul>Executive &amp; Administrative Support<ul><li><p>Provide administrative support to company leadership, including calendar management, scheduling, meeting coordination, and follow-up on action items.</p><br></li><li><p>Coordinate travel arrangements and other executive administrative tasks.</p><br></li><li><p>Maintain organized documentation and ensure operational records remain accurate and current.</p><br></li></ul>Project Coordination<ul><li><p>Coordinate cross-functional projects using Asana or similar project management platforms.</p><br></li><li><p>Monitor project timelines and follow up with stakeholders to ensure deliverables remain on schedule.</p><br></li><li><p>Document workflows and identify opportunities to improve operational efficiency.</p><br></li></ul>HR &amp; Vendor Administration<ul><li><p>Support employee onboarding and general HR administration.</p><br></li><li><p>Coordinate relationships with software vendors and external service providers.</p><br></li><li><p>Track contracts, renewals, subscriptions, and vendor agreements.</p><br></li><li><p>Maintain employee records and operational documentation.</p><br></li></ul>General Operations<ul><li><p>Support leadership with day-to-day operational initiatives.</p><br></li><li><p>Take ownership of administrative and operational projects from initiation through completion.</p><br></li><li><p>Continuously identify opportunities to improve internal organization, communication, and operational efficiency.</p><br></li></ul>QualificationsExperience<ul><li><p><strong>2–4 years</strong> of experience in Operations, Executive Support, IT Administration, Office Management, or a related role.</p><br></li><li><p>Experience supporting <strong>Microsoft 365</strong> and/or <strong>Google Workspace</strong> environments.</p><br></li><li><p>Experience coordinating with third-party vendors or outsourced IT providers is preferred.</p><br></li><li><p>Previous experience supporting executive leadership in a fast-paced environment is a plus.</p><br></li><li><p>Experience coordinating cross-functional operational projects is preferred.</p><br></li></ul>Skills<ul><li><p>Strong organizational and time management skills.</p><br></li><li><p>Excellent written and verbal English communication skills.</p><br></li><li><p>Exceptional attention to detail and accuracy.</p><br></li><li><p>Experience using <strong>Asana</strong> or similar project management software.</p><br></li><li><p>Strong proficiency with <strong>Microsoft Office</strong>, including Outlook, Excel, Word, and Teams.</p><br></li><li><p>Experience with <strong>Microsoft 365</strong> administration.</p><br></li><li><p>Ability to learn new software platforms and internal systems quickly.</p><br></li><li><p>Strong problem-solving and troubleshooting abilities.</p><br></li><li><p>Ability to manage multiple priorities while maintaining professionalism.</p><br></li><li><p>Excellent stakeholder management and follow-up skills.</p><br></li><li><p>Proactive, resourceful, and highly accountable.</p><br></li></ul>What Success Looks Like<ul><li><p>Employees receive timely, organized support for technology requests through effective coordination with the outsourced IT provider.</p><br></li><li><p>Leadership confidently delegates operational and administrative responsibilities, allowing greater focus on strategic priorities.</p><br></li><li><p>Projects remain organized, deadlines are consistently met, and follow-up across departments is proactive.</p><br></li><li><p>Company documentation, vendor relationships, and operational records are maintained with accuracy.</p><br></li><li><p>Internal processes become increasingly efficient through proactive problem-solving and continuous improvement.</p><br></li><li><p>Leadership recognizes the Executive Operations &amp; IT Coordinator as a trusted operational partner.</p><br></li></ul>Opportunity<p>This is an exciting opportunity to join a rapidly growing private aviation company where operational excellence drives business success. As the <strong>Executive Operations &amp; IT Coordinator</strong>, you'll work directly with leadership, help build scalable internal processes, coordinate technology and operational initiatives, and play a foundational role as one of the company's first dedicated operations team members.</p><br><strong><u>Application Process:</u></strong>To be considered for this role these steps need to be followed:<ul><li><p>Fill in the application form</p><br></li><li><p>Record a video showcasing your skill sets</p><br></li></ul> </div>

<p><h4>Company overview</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration, and integrity, Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Overview of the role</h4> <p>To lead the internal audit function across multiple business sectors, ensuring strategic alignment with enterprise risk management, regulatory compliance, and governance objectives. The role provides assurance to executive leadership and the Audit Committee.</p> <h4>What you will do</h4> <ul> <li>Develop and execute the group-wide internal audit strategy and annual audit plan. Assist the Audit Manager in the development of the annual audit plan by assessing the degree of risk.</li> <li>Collaborate with Risk, Compliance, and Finance to align assurance activities.</li> <li>Drive adoption of data analytics, automation, and continuous auditing practices.</li> <li>Lead high-impact audits, fraud investigations, and special reviews.</li> <li>Present findings and risk insights to department owners and division heads.</li> <li>Oversee audit team performance, resource allocation, and professional development.</li> <li>Review and approve the audit programs that accompany each audit assignment before commencement of the audit.</li> <li>In some cases, conduct internal audit assignments for evaluation of adequacy and effectiveness of the system of internal control and quality of performance.</li> <li>Document audit work in the Audit Management system which can fully support the audit findings.</li> <li>Prepare professional audit reports which clearly communicate findings, analysis, appraisals, recommendations, and information concerning the activities audited.</li> <li>Discuss preliminary audit findings with the concerned staff/management to highlight observations and obtain their concurrence.</li> <li>Prepare and validate the executive summary for each engagement along with the detailed report and audit follow-up form.</li> <li>Assist in the preparation of monthly summary reports to be presented to the Group Director after review by the department head.</li> <li>Extend audit coverage to a wider and more representative population using computer-based audit techniques, e.g., use of ACL.</li> <li>Achieve high professional standards of audit performance, reports, and recommendations in conformity with International Standards of Internal Audit and within the Group’s policy, procedures, and long-range goals.</li> <li>Perform consulting assignments based on management requests to establish facts or evaluate specific situations.</li> <li>Conduct fraud investigations to identify loss/exposure, control weaknesses, personnel responsible, and recommendations to prevent recurrence.</li> </ul> <h4>Required skills to be successful</h4> <ul> <li>Minimum of 10 years of internal audit experience, with exposure to managing a team.</li> </ul> <h4>What equips you for the role</h4> <ul> <li>Bachelor’s degree in Accounting, Finance, or Business.</li> <li>CIA, CPA, or equivalent certification is an asset, with knowledge of the internal audit function.</li> </ul> <p>We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.</p> <p>Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our values of respect, integrity, collaboration, and excellence.</p> <p>As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.</p></p><p></p>

<p><h4>Company description</h4> <p>Why work for Accor?<br> We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br> By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.<br> Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p> <h4>Job description</h4> <p>We are seeking a skilled and enthusiastic bartender to join our team in Cairo, Egypt. As a bartender, you will be responsible for creating an exceptional drinking experience for our customers by mixing and serving high-quality beverages, providing excellent customer service, and maintaining a clean and organized bar area.</p> <p><strong>Responsibilities:</strong></p> <ul> <li>Welcome customers warmly and provide friendly, professional service throughout their visit</li> <li>Take drink orders, make recommendations, and inform customers about new beverages and specials</li> <li>Mix and prepare a wide variety of alcoholic and non-alcoholic drinks with precision and creativity</li> <li>Verify customers' age by checking identification to ensure compliance with local liquor laws</li> <li>Manage cash, credit, and debit card transactions accurately, ensuring proper change is given</li> <li>Maintain a clean and organized bar area, including washing glasses, utensils, and equipment</li> <li>Monitor inventory levels and communicate restocking needs to management</li> <li>Develop new cocktail recipes to keep the drink menu fresh and exciting</li> <li>Adhere to all food safety, hygiene, and quality regulations</li> <li>Collaborate with other staff members to ensure smooth service and customer satisfaction</li> <li>Handle customer concerns or complaints professionally and efficiently</li> </ul> <h4>Qualifications</h4> <ul> <li>Proven experience as a bartender or in a similar role</li> <li>Extensive knowledge of drink recipes, mixing techniques, and bar operations</li> <li>Understanding of local liquor laws and commitment to responsible alcohol service</li> <li>Excellent customer service skills with a friendly and professional demeanor</li> <li>Strong interpersonal and communication abilities</li> <li>Exceptional multitasking and time management skills</li> <li>Detail-oriented with the ability to work efficiently in a fast-paced environment</li> <li>Physical stamina to stand for extended periods and lift moderate weights</li> <li>Flexibility to work various shifts, including evenings, weekends, and holidays</li> <li>Positive attitude and ability to work well in a team</li> <li>Creativity in developing new drink recipes and presentations</li> <li>Knowledge of health and safety regulations in a bar setting</li> <li>Proficiency in English; knowledge of other languages is a plus</li> </ul> <h4>Additional information</h4> <p><strong>Your team and working environment:</strong></p> <ul> <li>A passionate and inspired team that creates unique experiences for all they meet</li> <li>We recognize and celebrate our team and individual success</li> </ul> <p><strong>Hotel overview:</strong><br> Overlooking one of Cairo’s most beautiful Nile views, Nile City Towers complex is a business destination claiming Egypt’s corporate success. Built on a total area of 16,000 sqm, Nile City Towers boasts a 170 meter Nile façade and its two towers are an anchor to an exclusive shopping center, upscale housing, a five-star hotel, 8-screen cinema and 4 floors of underground parking.<br> The spectacular reception leads the way to 543 elegantly designed rooms, suites, restaurants, bars and a health club on the 25th floor with a comprehensive range of fitness facilities including a signature Willow Stream Spa as well as a sky-high swimming pool.</p> <p><strong>Physical aspects of position (include but are not limited to):</strong></p> <ul> <li>Constant standing and walking throughout shift</li> <li>Frequent lifting and carrying up to 30 lbs</li> <li>Occasional kneeling, pushing, pulling, lifting</li> <li>Occasional ascending or descending ladders, stairs and ramps</li> </ul> <h4>Our commitment to diversity & inclusion</h4> <p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p> <h4>What is in it for you</h4> <ul> <li>Employee benefit card offering discounted rates at Accor worldwide</li> <li>Learning programs through our academies</li> <li>Opportunity to develop your talent and grow within your property and across the world</li> <li>Ability to make a difference through our corporate social responsibility activities, like Planet 21</li> </ul></p><p></p>

<p><h4>Company description</h4> <p>Swissotel Sharm El Sheikh All-Inclusive Collection resort offers an unforgettable vacation for its guests with a sense of luxury service nested with nature, with a wide range of accommodation types, from rooms and suites featuring contemporary designs, including a unique side for adults.</p> <p>All this in the peaceful surroundings of beautiful gardens, swimming pools, magnificent landscapes, a wide variety of à la carte restaurants, and particular spa services. Esteemed guests are welcome to relax and unwind in a quiet and elegant setting in the resort and enjoy a genuine experience of leisure, pleasure, and successful meetings.</p> <p>Join our motivated and vibrant team and build your career with us.</p> <h4>Job description</h4> <p><strong>Guest experience leadership:</strong> Oversee all aspects of guest relations to ensure exceptional guest experiences that align with Ennismore’s immersive and lifestyle-focused vision within the Altra All-Inclusive resort category.</p> <p><strong>Personalized service:</strong> Develop and implement strategies to provide personalized services to guests, enhancing satisfaction and loyalty in the all-inclusive environment.</p> <p><strong>Team management:</strong> Lead, train, and mentor the guest relations team, fostering a culture of excellence and adherence to Swissôtel’s luxury standards.</p> <p><strong>Guest feedback management:</strong> Monitor and analyze guest feedback from various channels, implementing improvements to address concerns and enhance overall guest satisfaction.</p> <p><strong>VIP services:</strong> Coordinate special services for VIPs and high-profile guests, ensuring their needs are anticipated and met with the highest level of professionalism.</p> <p><strong>Complaint resolution:</strong> Handle guest complaints and issues promptly and effectively, ensuring satisfactory resolutions while maintaining the resort’s reputation.</p> <p><strong>Cross-department collaboration:</strong> Work closely with other departments—such as Front Office, Housekeeping, Recreation, and Food & Beverage—to ensure seamless guest experiences throughout their stay.</p> <p><strong>Brand alignment:</strong> Incorporate Ennismore’s lifestyle and immersive brand elements into guest relations practices, enhancing the uniqueness of the Altra All-Inclusive collection.</p> <p><strong>Cultural and lifestyle integration:</strong> Promote activities and experiences that reflect local culture and the resort’s lifestyle positioning, enriching the guest experience.</p> <p><strong>Event coordination:</strong> Assist in planning and executing guest events and activities that align with the resort’s immersive and iconic identity.</p> <p><strong>Guest information management:</strong> Maintain accurate guest profiles and preferences to personalize services and anticipate needs during current and future stays.</p> <p><strong>Training and development:</strong> Collaborate with the Learning & Development team to provide training for guest relations staff on service excellence and brand standards.</p> <p><strong>Quality assurance:</strong> Conduct regular audits of guest interactions and services to ensure compliance with Swissôtel’s luxury standards and identify areas for improvement.</p> <p><strong>Sustainability initiatives:</strong> Promote and integrate sustainable practices in guest relations activities, aligning with Ennismore’s commitment to eco-conscious hospitality.</p> <p><strong>Crisis management:</strong> Participate in developing and implementing emergency response plans, ensuring guest safety and effective communication during crises.</p> <p><strong>Technology utilization:</strong> Leverage guest service technologies and platforms to enhance communication, personalization, and efficiency in service delivery.</p> <p><strong>Market trends awareness:</strong> Stay updated on industry trends in guest services and hospitality to continuously enhance the guest relations function.</p> <p><strong>Reporting:</strong> Prepare and present reports on guest satisfaction metrics, feedback trends, and guest relations initiatives to senior management.</p> <p><strong>Brand ambassador:</strong> Act as an ambassador for Swissôtel and Ennismore, embodying the brand values in all guest interactions and promoting the resort’s unique offerings.</p> <p><strong>Continuous improvement:</strong> Identify opportunities to elevate the guest experience and implement innovative solutions in line with the resort’s luxury and lifestyle positioning.</p> <h4>Qualifications</h4> <ul> <li>Proven experience in guest services or hospitality industry, preferably in a supervisory role</li> <li>Strong understanding of hotel operations, including front desk, reception, cashiering, and reservations</li> <li>Excellent customer service skills with a focus on guest satisfaction</li> <li>Demonstrated leadership abilities and experience in training and developing team members</li> <li>Strong problem-solving skills and ability to handle guest complaints effectively</li> <li>Proficiency in hotel management software and reservation systems</li> <li>Excellent communication and interpersonal skills</li> <li>Ability to multitask and work efficiently in a fast-paced environment</li> <li>Detail-oriented with strong organizational skills</li> <li>Sales-oriented mindset with the ability to upsell hotel services</li> <li>Flexibility to work varying shifts, including weekends and holidays</li> <li>Knowledge of health and safety regulations in the hospitality industry</li> <li>Familiarity with the local area and attractions in Coimbatore is a plus</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p><br> <p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p><br> <p><b>Overview of the role:</b></p><br> <p>To lead the internal audit function across multiple business sectors, ensuring strategic alignment with enterprise risk management, regulatory compliance, and governance objectives. The role provides assurance to executive leadership and the Audit Committee</p><br> <p><b>What you will do:</b></p><br> <ul> <li>Develop and execute the group-wide internal audit strategy and annual audit plan. Assist the Audit Manager in the development of annual audit plan by assessing the degree of risk.</li> <li>Collaborate with Risk, Compliance, and Finance to align assurance activities.</li> <li>Drive adoption of data analytics, automation, and continuous auditing practices</li> <li>Lead high-impact audits, fraud investigations, and special reviews.</li> <li>Present findings and risk insights to department owners and division heads.</li> <li>Oversee audit team performance, resource allocation, and professional development.</li> <li>Review and approve the audit programs that accompany each audit assignment before commencement of the audit.</li> <li>In some cases, conduct internal audit assignment for evaluation of adequacy and effectiveness of the system of internal control and quality of performance.</li> <li>Documentation of audit work in Audit Management system which can fully support the audit findings.</li> <li>Prepare professional audit reports which should clearly communicate findings, analysis, appraisals, recommendations and information concerning the activities audited.</li> <li>Discuss preliminary audit findings with the concerned staff/ management to highlight the observations to management and to get their concurrences.</li> <li>Prepare and validate the executive summary for each engagement along with the detailed report and audit follow-up form.</li> <li>Assist in the preparation of monthly summary report to be presented to Group Director after it has been reviewed by department Head.</li> <li>Ability to extend audit coverage to a wider and more representative population using computer-based audit techniques. E.g. use of ACL.</li> <li>Achieve high professional standards of audit performance, reports and recommendations in conformity with International Standards of Internal Audit and within the Group’s policy, procedures and long-range goals.</li> <li>Such consulting assignments are performed based on management requests in order to establish a fact or to evaluate a specific situation.</li> <li>Fraud investigation should be conducted to identify the loss/exposure, control weaknesses, personnel responsible and recommendation to prevent reoccurrence.</li> </ul> <p><b>Required Skills to be successful:</b></p><br> <ul><li>Minimum experience of 10 years in internal audit experience, with the exposure of managing a team.</li></ul> <p><b>What equips you for the role:</b></p><br> <ul> <li>Bachelor’s degree in accounting, Finance, or Business.</li> <li>CIA, CPA, or equivalent certification is an asset. with knowledge of internal audit function.</li> </ul><p>We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.</p><br> <p>Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate <b>why</b> this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.</p><br> <p>As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.</p><br><p>For further information, and to apply, please visit our website via the “Apply” button below. </p><br><br> </div>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>Since opening in 1928, our legendary property has been the preferred address for celebrities, royalty and the international elite — and it’s easy to see why. Located at the intersection of Wilshire Boulevard and Rodeo Drive, we put you in the enviable heart of Beverly Hills, with designer shopping, fine dining and postcard-worthy views at our doorstep.</p> <h4>In Room Dining Busser</h4> <p>Beverly Wilshire, Beverly Hills. A Four Seasons Hotel</p> <p>The Beverly Wilshire, Beverly Hills, A Four Seasons Hotel is looking for a Busser in In-Room Dining who shares a passion for excellence and who infuses enthusiasm into everything they do. This position has the opportunity to shape employee experience by providing exceptional knowledge and service in support of our world-renowned hotels. The Busser reports to the Room Service Manager. Work authorization for the location is required.</p> <h4>Join Our Team</h4> <p>In captivating Beverly Hills with Rodeo Drive boutiques glittering at the doorstep, this legendary Los Angeles landmark buzzes with renewed vitality. Offering tradition and trend, peaceful privacy and lively sophistication, Beverly Wilshire wants YOU to be part of our talented team of individuals who provide thoughtful Four Seasons care to warm every moment.</p> <h4>Responsibilities</h4> <ul> <li>The Busser serves guests needs by assisting the In Room Dining Server in delivering food, tray table removal and completing guest requests. Works quickly in high-pressure environment and ability to handle multiple tasks at once.</li> <li>Clear, clean and set-up room service tray tables, chairs, linens, china, glass and silver for service in an unobtrusive manner according to Four Seasons Standards to ensure superior service; ensure that guest corridors and service landings are free from tray tables and debris.</li> <li>Anticipate guest needs, ascertain satisfaction, and respond urgently and appropriately to guest concerns and requests.</li> <li>Stock linens, china, glass, silver, and food items for service; assist in preparation of smaller items such as toast, soup, or beverages.</li> <li>Breakdown, clean and set-up tray tables and Room Service side stations.</li> <li>Assist with delivery of food items to guest rooms.</li> <li>Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.</li> <li>Work harmoniously and professionally with co-workers and supervisors.</li> </ul> <h4>Preferred Qualifications and Skills</h4> <p>We are looking for individuals who have ability to accurately read food tickets and communicate orders with the kitchen and servers. Previous experience of 1 year desired. Applicants are required to have high analytical and organizational skills. Speaking, writing and reading English is required. This position requires an applicant with a flexible schedule and the ability to work different shifts and some weekends.</p> <h4>What to Expect: You Will…</h4> <ul> <li>Be part of a cohesive team with opportunities to build a successful career with global potential</li> <li>Have access to a robust benefit plan</li> <li>Have the opportunity to engage in diverse and challenging work</li> <li>Derive a sense of pride in work well done</li> <li>Be recognized for excellence</li> </ul> <p><strong>Hourly Rate:</strong> $21.90</p> <p>Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.</p> <p><strong>Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.</strong></p></p><p></p>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>The heartbeat of the Nile. In the heart of Cairo on the banks of the River Nile, our hotel opens the door to discovering Egypt’s 5,000-year-old ancient mysteries. Just a short drive away, set out to explore the majestic pyramids, the 1,000-year-old market, the 12th-century citadel and the ancient Egyptian museum. Later, experience Cairo’s breathtaking sunset from the Nile on a traditional felucca, dine at our nine acclaimed restaurants, relive the pharaoh’s beauty secrets at the spa or simply take an art tour to see the collection of contemporary local artwork that fills our halls.</p> <h4>About Four Seasons Hotel Cairo at Nile Plaza, Egypt:</h4> <p>Four Seasons Hotel Cairo at Nile Plaza dedicates itself to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture is personified by its employees - people who share a single focus and encourage offering phenomenal service.</p> <p>We seek creative talents that are well-mannered, visionary, passionate and have a deep understanding of the hospitality concept.</p> <h4>The role of Reception Agent:</h4> <p>We are currently seeking a full-time talented Reception Agent who is well-mannered, visionary, passionate and has a deep understanding of the hospitality concept to join our team.</p> <p>The Reception Agent is a central part of the Front Office Team whose main objective is to ensure our guests have a smooth arrival and departure experience, handle all guest interactions with the highest level of professionalism and hospitality, accommodating guest special requests whenever possible. Interactions with guests will be in person and by phone.</p> <h4>Our ideal Reception Agent:</h4> <ul> <li>A special talent and passion for ensuring you and your team deliver the highest level of guest experience to our guests.</li> <li>Reading, writing and oral proficiency in the English language.</li> <li>A bachelor degree graduate is a must with 1-2 years of previous luxury experience in a related position.</li> </ul> <h4>Unlock a world of employee well-being and satisfaction with our comprehensive benefit offerings:</h4> <ul> <li>Competitive salary, wages, and a comprehensive benefits package</li> <li>Excellent training and development opportunities</li> <li>Complimentary dry cleaning for employee uniforms, employee meals and stays at Four Seasons properties (based on availability), with discounted meals</li> <li>Comprehensive private medical insurance, dental, disability and life insurance</li> <li>Retirement benefits and pension</li> </ul> <p>In line with our plans for future growth, we have faith in our staff levels in keeping with our exceptional staff-to-guest ratios. We believe that attitude counts as much as skill. As a result, Four Seasons hires motivated people who we train to perform superbly, while we craft an environment where they can flourish. Ultimately, our culture breeds success, and rewards it in many different ways. We look forward to receiving your application!</p></p><p></p>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>The heartbeat of the Nile. In the heart of Cairo on the banks of the River Nile, our hotel opens the door to discovering Egypt’s 5,000-year-old ancient mysteries. Just a short drive away, set out to explore the majestic pyramids, the 1,000-year-old market, the 12th-century citadel and the ancient Egyptian museum. Later, experience Cairo’s breathtaking sunset from the Nile on a traditional felucca, dine at our nine acclaimed restaurants, relive the pharaoh’s beauty secrets at the spa or simply take an art tour to see the collection of contemporary local artwork that fills our halls.</p> <h4>About Four Seasons Hotel Cairo at Nile Plaza, Egypt:</h4> <p>Four Seasons Hotel Cairo at Nile Plaza dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture is personified by its employees - people who share a single focus and encourage to offer phenomenal service.</p> <p>We seek the creative talents that are well-mannered, visionary, and passionate and having a deep understanding of the hospitality concept.</p> <h4>The role of Communications Agent:</h4> <p>We are currently seeking the creative talent for a full-time Communications Agent who is well-mannered, visionary, and passionate and has a deep understanding of the hospitality concept to join our team. The candidate should have the ability to follow proper payroll procedures, provide general information and inquiries to all callers, and be familiar with hotel services, hours of operation, key hotel personnel, daily activities, special functions, etc. The role also requires the ability to successfully utilize the telephone switchboard, the hotel computer system, telex and facsimile machines.</p> <h4>Our ideal Communications Agent:</h4> <p>A special talent and passion for ensuring you and your team deliver the highest level of guest experience and quality to our guests. Proficiency in reading and writing in English is necessary for this role. Fluency in English speaking is mandatory.</p> <h4>Unlock a world of employee well-being and satisfaction with our comprehensive benefit offerings:</h4> <ul> <li>Competitive salary, wages, and a comprehensive benefits package</li> <li>Excellent training and development opportunities</li> <li>Complimentary dry cleaning for employee uniforms, employee meals and stays at Four Seasons properties (based on availability), with discounted meals</li> <li>Comprehensive private medical insurance, dental, disability, and life insurance</li> <li>Retirement benefits and pension</li> </ul> <p>In line with our plans for future growth, we have faith in our staff levels in keeping with our exceptional staff-to-guest ratios. We believe that attitude counts as much as skill. As a result, Four Seasons hires motivated people who we train to perform superbly, while we craft an environment where they can flourish. Ultimately, our culture breeds success and rewards it in many different ways. We look forward to receiving your application!</p></p><p></p>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>The heartbeat of the Nile. In the heart of Cairo on the banks of the River Nile, our hotel opens the door to discovering Egypt’s 5,000-year-old ancient mysteries. Just a short drive away, set out to explore the majestic pyramids, the 1,000-year-old market, the 12th-century citadel and the ancient Egyptian museum. Later, experience Cairo’s breathtaking sunset from the Nile on a traditional felucca, dine at our nine acclaimed restaurants, relive the pharaoh’s beauty secrets at the spa or simply take an art tour to see the collection of contemporary local artwork that fills our halls.</p> <h4>Food Safety Specialist – Four Seasons Hotel Cairo at Nile Plaza, Egypt</h4> <h4>About Four Seasons Hotel Cairo at Nile Plaza, Egypt:</h4> <p>Four Seasons Hotel Cairo at Nile Plaza dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture is personified by its employees – people who share a single focus and encourage offering phenomenal service.</p> <p>We seek creative talents that are well-mannered, visionary, and passionate and have a deep understanding of the hospitality concept.</p> <h4>The Role of Food Safety Specialist:</h4> <p>We are currently seeking a full-time talented Food Safety Specialist who is well-mannered, visionary, and passionate and has a deep understanding of the hospitality concept to join our team.</p> <p>The Food Safety Specialist plays a critical role in identifying and addressing potential risks to food safety, implementing corrective actions, and continuously improving processes to ensure compliance with regulatory requirements and hotel standards.</p> <h4>Our Ideal Food Safety Specialist:</h4> <p>Our ideal Food Safety Specialist should hold a bachelor's degree in food science, veterinary and microbiology, along with certificates in food safety systems (ISO 22000, HACCP, BRC) with a minimum of 2-3 years of experience in a food safety or related role.</p> <h4>Unlock a world of employee well-being and satisfaction with our comprehensive benefit offerings:</h4> <ul> <li>Competitive salary, wages, and a comprehensive benefits package</li> <li>Excellent training and development opportunities</li> <li>Complimentary dry cleaning for employee uniforms, employee meals, and stays at Four Seasons properties (based on availability), with discounted meals</li> <li>Comprehensive private medical insurance, dental, disability, and life insurance</li> <li>Retirement benefits and pension</li> </ul> <p>In line with our plans for future growth, we have faith in our staff levels in keeping with our exceptional staff-to-guest ratios. We believe that attitude counts as much as skill. As a result, Four Seasons hires motivated people who we train to perform superbly, while we craft an environment where they can flourish. Ultimately, our culture breeds success and rewards it in many different ways. We look forward to receiving your application!</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>"Why work for Accor?<br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"</p><br><br>Job Description<br><br><p>We are seeking an exceptional Executive Chef to lead our culinary operations in Sharm El-Sheikh, Egypt. In this pivotal role, you will oversee all aspects of kitchen management, from menu innovation to team leadership, while maintaining the highest standards of quality, safety, and profitability. You will be the driving force behind our culinary vision, creating memorable dining experiences for our guests while building and mentoring a talented kitchen team.</p><br><ul><li>Lead, recruit, and develop a dynamic kitchen team of 15-20+ culinary professionals, fostering a collaborative and motivational work environment</li><li>Create and execute innovative menus in collaboration with management, ensuring alignment with organizational values and guest preferences</li><li>Maintain rigorous quality control standards for all food preparation, presentation, and storage, ensuring consistency across all dishes</li><li>Oversee kitchen operations, including workflow optimization, equipment maintenance, and proper utilization of all kitchen resources</li><li>Implement and enforce HACCP food safety protocols and hygiene standards, conducting regular audits and staff training</li><li>Manage kitchen inventory, food storage, and supply chain relationships with vendors, negotiating favorable terms and maintaining strong supplier partnerships</li><li>Analyze and optimize kitchen profitability through cost control, portion management, and efficient resource allocation while maintaining quality standards</li><li>Develop and maintain detailed technical sheets and standardized recipes, ensuring precise execution and consistency</li><li>Monitor and manage kitchen budgets, controlling food costs and labor expenses to achieve profitability targets</li><li>Train and mentor kitchen staff on food safety, culinary techniques, and professional development, creating a culture of continuous improvement</li><li>Ensure compliance with all health, safety, and sanitation regulations specific to the Sharm El-Sheikh hospitality market</li><li>Collaborate with front-of-house teams to deliver exceptional guest experiences and address any culinary-related feedback</li><li>Stay current with culinary trends and innovations, bringing fresh ideas and creative concepts to the menu</li></ul><br>Qualifications<br><br><p>**Required Skills &amp; Expertise:**</p><br><ul><li>Advanced culinary expertise with proven ability to develop and execute diverse, high-quality menus</li><li>Strong leadership and team management skills with experience leading large kitchen teams</li><li>Comprehensive knowledge of HACCP food safety protocols and sanitation standards</li><li>Proficiency in cost analysis, budget management, and P&amp;L responsibility</li><li>Excellent organizational and time management abilities with strong attention to detail</li><li>Vendor negotiation and supplier relationship management experience</li><li>Proficiency in kitchen equipment operation and maintenance</li><li>Strong communication skills (written and verbal) in English</li><li>Problem-solving abilities and decisiveness in high-pressure environments</li><li>Analytical mindset with ability to interpret financial data and optimize operations</li></ul><p>**Experience:**</p><br><ul><li>Minimum 8-10 years of professional culinary experience in high-volume food service operations</li><li>Proven track record of successfully leading and developing kitchen teams</li><li>Experience managing kitchen budgets and controlling food costs</li><li>Demonstrated success in menu development and culinary innovation</li><li>Experience in international or luxury hospitality settings preferred</li></ul><p>**Education &amp; Certifications:**</p><br><ul><li>Culinary degree or professional culinary certification from an accredited institution</li><li>HACCP Food Safety Certification (required)</li><li>ServSafe or equivalent food safety certification (preferred)</li></ul><p>**Personal Attributes:**</p><br><ul><li>Passionate about culinary excellence and continuous improvement</li><li>Organized, resilient, and able to thrive in fast-paced environments</li><li>Collaborative team player with natural authority and empathetic leadership style</li><li>Innovative thinker with a visionary approach to culinary concepts</li><li>Customer-focused mindset dedicated to delivering exceptional dining experiences</li><li>Flexible and adaptable to diverse cuisines and operational requirements</li><li>Transparent communicator who values open dialogue with team members and management</li></ul><br>Additional Information<br><br><p>Your team and working environment:<br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br>Our commitment to Diversity &amp; Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>The heartbeat of the nile. In the heart of Cairo on the banks of the River Nile, our Hotel opens the door to discovering Egypt’s 5,000-year-old ancient mysteries. Just a short drive away, set out to explore the majestic pyramids, the 1,000-year old market, the 12th-century citadel and the ancient Egyptian museum. Later, experience Cairo’s breathtaking sunset from the Nile on a traditional felucca, dine at our nine acclaimed restaurants, relive the pharaoh’s beauty secrets at the Spa or simply take an art tour to see the collection of contemporary local artwork that fills our halls.<br><br><p><b><span>Assistant Outlet</span><span>Manager</span><span>– Four Seasons Hotel Cairo at Nile Plaza, Egypt</span></b></p><br><br><br><p><b><span>About Four Seasons Hotel Cairo at Nile Plaza, Egypt:</span></b></p><br><br><p><span><span>Four Seasons Hotel Cairo at Nile Plaza dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture personifies by its employees - people who share a single focus and</span><span>encourage</span><span>to offer phenomenal service</span><span>. </span></span></p><br><br><p><span><span>We seek</span><span>the creative</span><span>talents that are well-mannered, visionary, and passionate and</span><span>having</span><span>a deep understanding of the hospitality concept</span><span>. </span></span></p><br><br><br><p><b><span>The Role of</span><span>Assistant</span><span>Outlet Manager:</span></b></p><br><br><p><span><span>We are currently seeking an</span><span>Assistant Outle</span><span>t Manager</span><span>that is well-mannered, visionary, and passionate, who</span><span>has the ability to</span><span>develop &amp; maintain an elegantly appointed environment with superior staff dedicated to an attentive, distinctive experience for all dining periods</span><span>, as well as the ability to hire, train, supervise &amp; discipline all outlet staff and the ability to maintain a friendly yet</span><span>unobtrusive manner with all guests.</span></span></p><br><br><br><p><b><span>Our Ideal</span><span>Assistant</span><span>Outlet Manager:</span></b></p><br><br><p><span><span>Our ideal</span><span>Assistant Outlet</span><span>Manager</span><span>must have excellent reading, writing &amp; oral</span><span>proficiency</span><span>in the English language</span><span>&amp; good computer skills</span><span>, with a college degree preferabl</span><span>y in hotel &amp; restaurant management while</span><span>possessing</span><span>2-3 years of experience as an Assistant</span><span>Outlet Assistant Manager</span><span>with a minimum</span><span>1 year</span><span>fine</span><span>dining experience</span><span>.</span><span>Must also have thorough knowledge of service, cost control in F&amp;B, labor controls, menu writing, maintenance,</span><span>merchandising</span><span>and accounting.</span></span></p><br><br><br><p><b><span>Unlock a world of employee well-being &amp; satisfaction with our comprehensive benefit offerings:</span></b></p><br><br><ul><li><p><span><span>Competitive Salary, wages, and a comprehensive benefits package </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Excellent Training and Development opportunities </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Complimentary Dry Cleaning for Employee Uniforms, Employee Meals and stays at FS properties (based on availability), with discounted meals</span><span>. </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Comprehensive private medical insurance, Dental/disability/life insurance </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Retirement benefits/pension </span></span></p><br><br></li></ul><br><br><p><b><span>Learn more about what it is like to work at Four Seasons - visit us:</span></b></p><br><br><ul><li><p><u><span>https://www.linkedin.com/company/four-seasons-hotels-and-resorts</span></u></p><br><br></li></ul><br><ul><li><p><u><span>https://www.facebook.com/FourSeasonsJobs</span></u></p><br><br></li></ul><br><p><span><span>In line with our plans for future growth, we have faith in our staff levels in keeping with our exceptional staff-to-guest ratios. We believe that attitude counts as</span><span>much as</span><span>skill. As a result, Four Seasons hires motivated people who we train to perform superbly, while we craft an environment</span><span>where they can flourish.</span><span>Ultimately, our culture breeds success, and rewards it in</span><span>many different ways</span><span>.</span></span><i><span>We look forward to receiving your</span></i><i><span>application</span></i><b><span>!</span></b></p><br><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>A true home away from home. Four Seasons Resort at Sharm El Sheikh dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture personifies by its employees - people who share a single focus and encourage to offer phenomenal service.<br><br><p><b>About the role</b></p><br><br><p>As Director of Food and Beverage, you will have full accountability for the strategic and operational leadership of the Food and Beverage division. You will lead a diverse and multi layered operation, balancing innovation, guest experience, people development, and strong commercial discipline.</p><br><br><p>Reporting directly to the Resort Manager and working closely with the Planning Committee, you will continue to shape the Food and Beverage identity of the hotel while ensuring alignment with Four Seasons brand standards and long-term business objectives.</p><br><br><p>This role requires a visible, people focused leader who is equally comfortable setting business strategy and being present on the floor.</p><br><br><p><b>What you will do</b></p><br><br><ul><li>Provide strategic leadership and direction for all Food and Beverage and Culinary operations across the hotel</li><li>Lead, mentor, and develop a large leadership team including senior operational and culinary leaders</li><li>Champion a culture of excellence, collaboration, and service rooted in Four Seasons values</li><li>Drive commercial performance across all outlets, banqueting, and total Food and Beverage revenue streams</li><li>Ensure consistent delivery of exceptional guest experience and brand standards</li><li>Partner closely with culinary leadership on concept development, quality, and innovation</li><li>Oversee budgeting, forecasting, cost control, and profitability targets</li><li>Work collaboratively with Sales, Marketing, Rooms, and Events teams to maximise opportunities</li><li>Ensure compliance with all health, safety, licensing, and regulatory requirements</li><li>Act as a senior ambassador for the hotel across internal and external stakeholders</li><li>Ability to lead in alignment with Four Seasons Brand and Philosophy.</li></ul><p><b>What you bring</b></p><br><br><ul><li>Significant senior leadership experience within luxury hospitality Food and Beverage operations</li><li>Proven international experience overseeing complex, multi outlet operations including high volume banqueting and culinary teams with a minimum of 5–7 years in luxury hotel or resort operations</li><li>A strong people leader with a track record of developing and inspiring high performing teams</li><li>Experience working with celebrity chefs and managing external partnerships or licensee agreements preferred.</li><li>Strong operational knowledge of Food &amp; Beverage operations, systems, and luxury service standards.</li><li>Exceptional leadership skills with the ability to inspire and lead diverse, high-performing teams.</li><li>Strong interpersonal, communication, and stakeholder management skills, with the ability to influence at all levels.</li><li>Deep understanding of luxury service standards and guest expectations</li><li>Confident operating at Executive Committee level with strong stakeholder management skills</li><li>A calm, credible, and visible leadership presence</li><li>Experience in forecasting, budgeting, and financial planning at a divisional level.</li><li>Commitment to maintaining the highest standards of hygiene, safety, and quality in partnership with culinary and stewarding teams.</li></ul><p><br> <br><b>What we offer:&nbsp;</b></p><br><br><ul><li>Competitive Salary, wages, and a comprehensive benefits package tailored specifically for our Planning Committee members.</li><li>Excellent Training and Development opportunities&nbsp;</li><li>Complimentary and discounted Stays and Services&nbsp;at Four Seasons Worldwide</li><li>Comprehensive Time off Package including Vacation, Sick and Holiday pay</li><li>Complimentary employee meals prepared by&nbsp;the Four Seasons Culinary Team&nbsp;</li><li>Complimentary Dry Cleaning and Laundry Services</li></ul><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>The heartbeat of the nile. In the heart of Cairo on the banks of the River Nile, our Hotel opens the door to discovering Egypt’s 5,000-year-old ancient mysteries. Just a short drive away, set out to explore the majestic pyramids, the 1,000-year old market, the 12th-century citadel and the ancient Egyptian museum. Later, experience Cairo’s breathtaking sunset from the Nile on a traditional felucca, dine at our nine acclaimed restaurants, relive the pharaoh’s beauty secrets at the Spa or simply take an art tour to see the collection of contemporary local artwork that fills our halls.<br><br><p><b><u><span>Reception</span><span>&nbsp;Agent</span></u></b><b><span>– Four Seasons Hotel Cairo at Nile Plaza, Egypt</span></b></p><br><br><br><p><b><span>About Four Seasons Hotel Cairo at Nile Plaza, Egypt:</span></b></p><br><br><p><span><span>Four Seasons Hotel Cairo at Nile Plaza dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture personifies by its employees - people who share a single focus and</span><span>encourage</span><span>to offer phenomenal service.&nbsp;</span></span></p><br><br><p><span><span>We seek</span><span>the creative</span><span>talents that are well-mannered, visionary, and passionate and</span><span>having</span><span>a deep understanding of the hospitality concept.&nbsp;</span></span></p><br><br><br><p><b><span>The Role of</span><span>Reception Agent</span><span>:</span></b></p><br><br><p><span><span>We are currently seeking the creative</span><span>talent</span><span>a Full-time talented </span><span>Reception Agent</span><span>&nbsp;that&nbsp;</span><span>is</span><span>&nbsp;well-mannered, visionary, and passionate and</span><span>having</span><span>a deep understanding of the hospitality concept to join our team.&nbsp;</span></span></p><br><br><p><span><span>The&nbsp;</span><span>Reception</span><span>&nbsp;Agent is a central part of the Front Office Team whose main</span><span>objective</span><span>is to ensure our guests have a smooth arrival and departure experience</span><span>, handle all guest interactions with the highest level of professionalism and hospitality, accommodating guest special request</span><span>s whenever possible. Interactions with guests will be in person and by phone.</span></span><br></p><br><br><p><b><span>Our Ideal&nbsp;</span><span>Reception</span><span>&nbsp;Agent:</span></b></p><br><br><p><span><span>A special talent and passion for ensuring you and your team deliver the highest level of guest experience to our guests</span><span>.&nbsp;</span><span>Reading, writing and oral</span><span>proficiency</span><span>in the English language and a</span><span>bachelor</span><span>degree graduate is</span><span>a must</span><span>with 1-2 years of pervious luxury experience in related position</span><span>. </span></span></p><br><br><br><p><b><span>Unlock a world of employee well-being &amp; satisfaction with our comprehensive benefit offerings:</span></b></p><br><br><p><span><span>Competitive Salary, wages, and a comprehensive benefits package&nbsp;</span></span></p><br><br><p><span><span>Excellent Training and Development opportunities&nbsp;</span></span></p><br><br><p><span><span>Complimentary Dry Cleaning for Employee Uniforms, Employee Meals and stays at FS properties (based on availability), with discounted meals.&nbsp;</span></span></p><br><br><p><span><span>Comprehensive private medical insurance, Dental/disability/life insurance&nbsp;</span></span></p><br><br><p><span><span>Retirement benefits/pension&nbsp;</span></span></p><br><br><br><p><b><span>Learn more about what it is like to work at Four Seasons - visit us:</span></b></p><br><br><p><u><span>https://www.linkedin.com/company/four-seasons-hotels-and-resorts</span></u></p><br><br><p><u><span>https://www.facebook.com/FourSeasonsJobs</span></u></p><br><br><br><p><span><span>In line with our plans for future growth, we have faith in our staff levels in keeping with our exceptional staff-to-guest ratios. We believe that attitude counts as</span><span>much as</span><span>skill. As a result, Four Seasons hires motivated people who we train to perform superbly, while we craft an environment where they can flourish.</span><span>Ultimately, our culture breeds success, and rewards it in many different ways.</span></span><i><span>We look forward to receiving your application</span></i><b><span>!</span></b></p><br><br><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>The heartbeat of the nile. In the heart of Cairo on the banks of the River Nile, our Hotel opens the door to discovering Egypt’s 5,000-year-old ancient mysteries. Just a short drive away, set out to explore the majestic pyramids, the 1,000-year old market, the 12th-century citadel and the ancient Egyptian museum. Later, experience Cairo’s breathtaking sunset from the Nile on a traditional felucca, dine at our nine acclaimed restaurants, relive the pharaoh’s beauty secrets at the Spa or simply take an art tour to see the collection of contemporary local artwork that fills our halls.<br><br><p><b>Communications Agent&nbsp;– Four Seasons Hotel Cairo at Nile Plaza, Egypt</b>&nbsp;</p><br><br><br><p><b>About Four Seasons Hotel Cairo at Nile Plaza, Egypt:</b>&nbsp;</p><br><br><p>Four Seasons Hotel Cairo at Nile Plaza dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture personifies by its employees - people who share a single focus and&nbsp;encourage&nbsp;to offer phenomenal service.&nbsp;</p><br><br><p>We seek&nbsp;the creative&nbsp;talents that are well-mannered, visionary, and passionate and&nbsp;having&nbsp;a deep understanding of the hospitality concept.&nbsp;</p><br><br><br><p><b>The Role of&nbsp;Communications Agent:</b>&nbsp;</p><br><br><p>We are currently seeking the creative&nbsp;talent&nbsp;a Full-time&nbsp;<b>Communications Agent&nbsp;</b>that&nbsp;is&nbsp;well-mannered, visionary, and passionate and&nbsp;having&nbsp;a deep understanding of the hospitality concept to join our team, having the ability to follow proper payroll procedures, the ability to provide general information and inquiries to all callers&nbsp;and is familiar with hotel services, hours of operation, key hotel personnel, daily activities, special function&nbsp;etc&nbsp;while also having the ability to&nbsp;successfully utilize the telephone switchboard, the hotel computer system, telex and facsimile machines.&nbsp;<br>&nbsp;</p><br><br><p><b>Our Ideal&nbsp;Communications Agent:</b>&nbsp;</p><br><br><p>A special talent and passion for ensuring you and your team deliver the highest&nbsp;level of guest experience&nbsp;and quality&nbsp;to our guests. Proficiency&nbsp;in reading&nbsp;and&nbsp;writing&nbsp;in&nbsp;English is necessary for this role.&nbsp;Fluency in English speaking is mandatory.&nbsp;<br>&nbsp;</p><br><br><p><b>Unlock a world of employee well-being &amp; satisfaction with our comprehensive benefit offerings:</b>&nbsp;</p><br><br><br><ul><li><p>Competitive Salary, wages, and a comprehensive benefits package&nbsp;</p><br><br></li></ul><ul><li><p>Excellent Training and Development opportunities&nbsp;</p><br><br></li></ul><ul><li><p>Complimentary Dry Cleaning for Employee Uniforms, Employee Meals and stays at FS properties (based on availability), with discounted meals.&nbsp;</p><br><br></li></ul><ul><li><p>Comprehensive private medical insurance, Dental/disability/life insurance&nbsp;</p><br><br></li></ul><ul><li><p>Retirement benefits/pension&nbsp;</p><br><br></li></ul><br><p><b>Learn more about what it is like to work at Four Seasons - visit us:</b>&nbsp;</p><br><br><br><ul><li><p><u>https://www.linkedin.com/company/four-seasons-hotels-and-resorts</u>&nbsp;</p><br><br></li></ul><ul><li><p><u>https://www.facebook.com/FourSeasonsJobs</u>&nbsp;<br>​</p><br><br></li></ul><p>In line with our plans for future growth, we have faith in our staff levels in keeping with our exceptional staff-to-guest ratios. We believe that attitude counts as&nbsp;much as&nbsp;skill. As a result, Four Seasons hires motivated people who we train to perform superbly, while we craft an environment where they can flourish.&nbsp;Ultimately, our culture breeds success, and rewards it in many different ways. <i>We look forward to receiving your application</i><b>!</b>&nbsp;</p><br><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>The heartbeat of the nile. In the heart of Cairo on the banks of the River Nile, our Hotel opens the door to discovering Egypt’s 5,000-year-old ancient mysteries. Just a short drive away, set out to explore the majestic pyramids, the 1,000-year old market, the 12th-century citadel and the ancient Egyptian museum. Later, experience Cairo’s breathtaking sunset from the Nile on a traditional felucca, dine at our nine acclaimed restaurants, relive the pharaoh’s beauty secrets at the Spa or simply take an art tour to see the collection of contemporary local artwork that fills our halls.<br><br><p><b>Bullona Outlet Manager – Four Seasons Hotel Cairo at Nile Plaza, Egypt</b>&nbsp;</p><br><br><br><p><b>About Four Seasons Hotel Cairo at Nile Plaza, Egypt:</b>&nbsp;</p><br><br><p>Four Seasons Hotel Cairo at Nile Plaza dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture personifies by its employees - people who share a single focus and encourage to offer phenomenal service.&nbsp;</p><br><br><p>We seek the creative talents that are well-mannered, visionary, and passionate and having a deep understanding of the hospitality concept.&nbsp;</p><br><br><br><p><b>The Role of Outlet Manager:</b>&nbsp;</p><br><br><p>We are currently seeking an Outlet Manager that is well-mannered, visionary, and passionate, who has the ability to develop &amp; maintain an elegantly appointed environment with superior staff dedicated to an attentive, distinctive experience for all dining periods, as well as the ability to hire, train, supervise &amp; discipline all outlet staff and the ability to maintain a friendly yet unobtrusive manner with all guests.</p><br><br><br><p><b>Our Ideal Outlet Manager:</b>&nbsp;</p><br><br><p>Our ideal Outlet Manager must have excellent reading, writing &amp; oral proficiency in the English language &amp; good computer skills, with a college degree preferably in hotel &amp; restaurant management while possessing 2-3 years of experience as an Outlet Manager with a minimum 1 year fine dining experience. Must also have thorough knowledge of service, cost control in F&amp;B, labor controls, menu writing, maintenance, merchandising and accounting.</p><br><br><br><p><b>Unlock a world of employee well-being &amp; satisfaction with our comprehensive benefit offerings:</b>&nbsp;</p><br><br><ul><li>Competitive Salary, wages, and a comprehensive benefits package&nbsp;</li></ul><ul><li>Excellent Training and Development opportunities&nbsp;</li></ul><ul><li>Complimentary Dry Cleaning for Employee Uniforms, Employee Meals and&nbsp;stays at FS properties (based on availability), with discounted meals.&nbsp;</li></ul><ul><li>Comprehensive private medical insurance,&nbsp;Dental/disability/life insurance&nbsp;</li></ul><ul><li>Retirement benefits/pension&nbsp;</li></ul><br><p><b>Learn more about what it is like to work at Four Seasons - visit us:</b>&nbsp;</p><br><br><ul><li>https://www.linkedin.com/company/four-seasons-hotels-and-resorts&nbsp;</li></ul><ul><li>https://www.facebook.com/FourSeasonsJobs&nbsp;</li></ul><p>In line with our plans for future growth, we have faith in our staff levels in keeping with our exceptional staff-to-guest ratios. We believe that attitude counts as much as skill. As a result, Four Seasons hires motivated people who we train to perform superbly, while we craft an environment where they can flourish. Ultimately, our culture breeds success, and rewards it in many different ways.&nbsp;<i>We look forward to receiving your </i><i>application</i><b>!</b></p><br><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Description</span><br><span></span><p><br><b><u>Job Purpose:</u></b></p><br><p>Engage effectively in operational service improvements initiatives and drive culture of continuous improvement across all IT processes. Working with IT teams across the IT to recommend processes efficiencies and support new demands and challenges ensuring alignment to the IT strategy and values. Making sure that services delivered remain in line with ever changing business needs in terms of effectiveness and efficiency of existing processes with a strong understanding of the impact related to the provision of new or changed services. Consolidate KPI Metrics and collect measures of IT Business Services availability, to ensure current and planned IT services are delivered to agreed IT target. Monitor closely SLA periodical reports on different IT services and analyse all IT KPI’s for deviations and report to the respected IT area for improvement.</p><br><p><b><u>Job Description:</u></b></p><br><p>1. Identify, review, analyse, prioritize, and recommend improvement opportunities across the service lifecycle, sourcing models, technologies and partners, staff skills and training and communications.</p><br><p>2. Build a service improvement register “SIR” to track improvements from identification to implementation and delivery.</p><br><p>3. Deliver the improvement plans to align &amp; support changes in the business processes.</p><br><p>4. Maintain overall health of ITSM as a discipline within the IT department.</p><br><p>5. Periodically conduct maturity assessments against the process activities and associated roles.</p><br><p>6. Measuring and identifying the value created by CSI improvements.</p><br><p>7. Adopt improvement concepts such as PDCA, ITIL CSI Approach, 7-Step Improvement Process.</p><br><p>8. Defining of metrics and KPI’s for IT services that are being delivered by the team to end users, by monitoring &amp; measuring the availability and performance of IT services. </p><br><p>9. Develop SLA’s with internal customers and create buy-in for adherence to these SLA’s within CIB. </p><br><p>10. Develop OLA’s with other IT and respective teams and create buy-in for adherence to these SLA’s within the IT department.</p><br><p>11. Review outsourced functional SLA with the IT vendor management to ensure that targets are aligned with CIB SLA targets.</p><br><p>12. Support &amp; coordinate in the implementation of the Service Level Management (SLM) structure for CIB and advocate this structure to ensure buy-in for SLM in general and designed structure in particular.</p><br><p>13. Analyse all IT service delivery reports to identify any improvements in the process to proactively drive higher standards of the provided services.</p><br><p><b>Policies, Processes and Procedures</b></p><br><p>14. Follow all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner</p><br><p><b>Day-to-day operations</b></p><br><p>15. Follow the day-to-day operations related to own jobs in the IT Security, Control and Quality Assurance department to ensure continuity of work.</p><br><p><b>Compliance</b></p><br><p>16. Comply with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB’s sound legal position and mitigate any potential risks</p><br><br> <br> <span>Qualifications</span><br><span></span><p><span><b><span><span>Qualifications &amp; Experience</span></span></b></span></p><br><ul><li><span><span>Bachelor’s degree of Computer Engineering, Computer science or its equivalent</span></span></li><li><span><span>Exceeding 10 years of experience in IT Services Management.</span></span></li><li><span><span>Preferably Experience in different documentation standardization models </span></span></li><li><span><span>Knowledge of ITSM manuals &amp; different models.</span></span></li><li><span><span>Preferably work experience across a wide range of quality approaches including ITIL, ISOxx, COBIT and TOGAF</span></span></li><li><span><span>Preferably a Demonstrable leadership expertise in leading large IT departments. </span></span></li><li><span><span>Delivery of IT Change to generate value through the creation of new process management scale</span></span></li><li><span><span>Preferably experienced in the use of ITIL frameworks (specifically the intermediate level) to deliver sustained and externally validated improvement in IT performance.</span></span></li></ul><p><span><b><span><span>Soft Skills</span></span></b></span></p><br><ul><li><span><span>The ability to lead and motivate a team of specialists / senior specialists staff</span></span></li><li><span><span>Excellent presentation and communication skills</span></span></li><li><span><span>Ability to manage and lead team members</span></span></li><li><span><span>Technical understanding with ability to translate into business concepts</span></span></li><li><span><span>Relationship management and conflict resolution skills</span></span></li><li><span><span>A good understanding of the organization’s IT infrastructure &amp; services provided to customers/users</span></span></li><li><span><span>Business analysis skills</span></span></li></ul><p><span><b><span><span>Technical Skills</span></span></b></span></p><br><ul><li><span><span>Microsoft Technologies </span></span></li><li><span><span>ITIL framework</span></span></li><li><span><span>HP Open View Technology</span></span></li><li><span><span>Strategic IT Business Planning</span></span></li><li><span><span>IT Business Delivery analysis &amp; Development </span></span></li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>The heartbeat of the nile. In the heart of Cairo on the banks of the River Nile, our Hotel opens the door to discovering Egypt’s 5,000-year-old ancient mysteries. Just a short drive away, set out to explore the majestic pyramids, the 1,000-year old market, the 12th-century citadel and the ancient Egyptian museum. Later, experience Cairo’s breathtaking sunset from the Nile on a traditional felucca, dine at our nine acclaimed restaurants, relive the pharaoh’s beauty secrets at the Spa or simply take an art tour to see the collection of contemporary local artwork that fills our halls.<br><br><p><b>Communications Agent&nbsp;– Four Seasons Hotel Cairo at Nile Plaza, Egypt</b>&nbsp;</p><br><br><br><p><b>About Four Seasons Hotel Cairo at Nile Plaza, Egypt:</b>&nbsp;</p><br><br><p>Four Seasons Hotel Cairo at Nile Plaza dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture personifies by its employees - people who share a single focus and&nbsp;encourage&nbsp;to offer phenomenal service.&nbsp;</p><br><br><p>We seek&nbsp;the creative&nbsp;talents that are well-mannered, visionary, and passionate and&nbsp;having&nbsp;a deep understanding of the hospitality concept.&nbsp;</p><br><br><br><p><b>The Role of&nbsp;Communications Agent:</b>&nbsp;</p><br><br><p>We are currently seeking the creative&nbsp;talent&nbsp;a Full-time&nbsp;<b>Communications Agent&nbsp;</b>that&nbsp;is&nbsp;well-mannered, visionary, and passionate and&nbsp;having&nbsp;a deep understanding of the hospitality concept to join our team, having the ability to follow proper payroll procedures, the ability to provide general information and inquiries to all callers&nbsp;and is familiar with hotel services, hours of operation, key hotel personnel, daily activities, special function&nbsp;etc&nbsp;while also having the ability to&nbsp;successfully utilize the telephone switchboard, the hotel computer system, telex and facsimile machines.&nbsp;<br>&nbsp;</p><br><br><p><b>Our Ideal&nbsp;Communications Agent:</b>&nbsp;</p><br><br><p>A special talent and passion for ensuring you and your team deliver the highest&nbsp;level of guest experience&nbsp;and quality&nbsp;to our guests. Proficiency&nbsp;in reading&nbsp;and&nbsp;writing&nbsp;in&nbsp;English is necessary for this role.&nbsp;Fluency in English speaking is mandatory.&nbsp;<br>&nbsp;</p><br><br><p><b>Unlock a world of employee well-being &amp; satisfaction with our comprehensive benefit offerings:</b>&nbsp;</p><br><br><br><ul><li><p>Competitive Salary, wages, and a comprehensive benefits package&nbsp;</p><br><br></li></ul><ul><li><p>Excellent Training and Development opportunities&nbsp;</p><br><br></li></ul><ul><li><p>Complimentary Dry Cleaning for Employee Uniforms, Employee Meals and stays at FS properties (based on availability), with discounted meals.&nbsp;</p><br><br></li></ul><ul><li><p>Comprehensive private medical insurance, Dental/disability/life insurance&nbsp;</p><br><br></li></ul><ul><li><p>Retirement benefits/pension&nbsp;</p><br><br></li></ul><br><p><b>Learn more about what it is like to work at Four Seasons - visit us:</b>&nbsp;</p><br><br><br><ul><li><p><u>https://www.linkedin.com/company/four-seasons-hotels-and-resorts</u>&nbsp;</p><br><br></li></ul><ul><li><p><u>https://www.facebook.com/FourSeasonsJobs</u>&nbsp;<br>​</p><br><br></li></ul><p>In line with our plans for future growth, we have faith in our staff levels in keeping with our exceptional staff-to-guest ratios. We believe that attitude counts as&nbsp;much as&nbsp;skill. As a result, Four Seasons hires motivated people who we train to perform superbly, while we craft an environment where they can flourish.&nbsp;Ultimately, our culture breeds success, and rewards it in many different ways. <i>We look forward to receiving your application</i><b>!</b>&nbsp;</p><br><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>The heartbeat of the nile. In the heart of Cairo on the banks of the River Nile, our Hotel opens the door to discovering Egypt’s 5,000-year-old ancient mysteries. Just a short drive away, set out to explore the majestic pyramids, the 1,000-year old market, the 12th-century citadel and the ancient Egyptian museum. Later, experience Cairo’s breathtaking sunset from the Nile on a traditional felucca, dine at our nine acclaimed restaurants, relive the pharaoh’s beauty secrets at the Spa or simply take an art tour to see the collection of contemporary local artwork that fills our halls.<br><br><p><b><u><span>Reception</span><span>&nbsp;Agent</span></u></b><b><span>– Four Seasons Hotel Cairo at Nile Plaza, Egypt</span></b></p><br><br><br><p><b><span>About Four Seasons Hotel Cairo at Nile Plaza, Egypt:</span></b></p><br><br><p><span><span>Four Seasons Hotel Cairo at Nile Plaza dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture personifies by its employees - people who share a single focus and</span><span>encourage</span><span>to offer phenomenal service.&nbsp;</span></span></p><br><br><p><span><span>We seek</span><span>the creative</span><span>talents that are well-mannered, visionary, and passionate and</span><span>having</span><span>a deep understanding of the hospitality concept.&nbsp;</span></span></p><br><br><br><p><b><span>The Role of</span><span>Reception Agent</span><span>:</span></b></p><br><br><p><span><span>We are currently seeking the creative</span><span>talent</span><span>a Full-time talented </span><span>Reception Agent</span><span>&nbsp;that&nbsp;</span><span>is</span><span>&nbsp;well-mannered, visionary, and passionate and</span><span>having</span><span>a deep understanding of the hospitality concept to join our team.&nbsp;</span></span></p><br><br><p><span><span>The&nbsp;</span><span>Reception</span><span>&nbsp;Agent is a central part of the Front Office Team whose main</span><span>objective</span><span>is to ensure our guests have a smooth arrival and departure experience</span><span>, handle all guest interactions with the highest level of professionalism and hospitality, accommodating guest special request</span><span>s whenever possible. Interactions with guests will be in person and by phone.</span></span><br></p><br><br><p><b><span>Our Ideal&nbsp;</span><span>Reception</span><span>&nbsp;Agent:</span></b></p><br><br><p><span><span>A special talent and passion for ensuring you and your team deliver the highest level of guest experience to our guests</span><span>.&nbsp;</span><span>Reading, writing and oral</span><span>proficiency</span><span>in the English language and a</span><span>bachelor</span><span>degree graduate is</span><span>a must</span><span>with 1-2 years of pervious luxury experience in related position</span><span>. </span></span></p><br><br><br><p><b><span>Unlock a world of employee well-being &amp; satisfaction with our comprehensive benefit offerings:</span></b></p><br><br><p><span><span>Competitive Salary, wages, and a comprehensive benefits package&nbsp;</span></span></p><br><br><p><span><span>Excellent Training and Development opportunities&nbsp;</span></span></p><br><br><p><span><span>Complimentary Dry Cleaning for Employee Uniforms, Employee Meals and stays at FS properties (based on availability), with discounted meals.&nbsp;</span></span></p><br><br><p><span><span>Comprehensive private medical insurance, Dental/disability/life insurance&nbsp;</span></span></p><br><br><p><span><span>Retirement benefits/pension&nbsp;</span></span></p><br><br><br><p><b><span>Learn more about what it is like to work at Four Seasons - visit us:</span></b></p><br><br><p><u><span>https://www.linkedin.com/company/four-seasons-hotels-and-resorts</span></u></p><br><br><p><u><span>https://www.facebook.com/FourSeasonsJobs</span></u></p><br><br><br><p><span><span>In line with our plans for future growth, we have faith in our staff levels in keeping with our exceptional staff-to-guest ratios. We believe that attitude counts as</span><span>much as</span><span>skill. As a result, Four Seasons hires motivated people who we train to perform superbly, while we craft an environment where they can flourish.</span><span>Ultimately, our culture breeds success, and rewards it in many different ways.</span></span><i><span>We look forward to receiving your application</span></i><b><span>!</span></b></p><br><br><br><br><br><br><br><br> </div>