وظائف تقنية المعلومات في مصر

We are hiring an IT Helpdesk to serve as the first line of support for internal users. You will resolve day-to-day technical issues across systems, hardware, software, and basic networking. You will manage tickets end-to-end, document fixes, and escalate complex cases when needed. Your work will keep employees productive and ensure consistent IT service quality.<br>About us NOK Human Capital is a leading HR consulting and talent acquisition firm with a global footprint and a proven track record of supporting Fortune 500 clients. We specialize in connecting top-tier talent with industry leaders, driving innovation, and fostering high-performance cultures across the MENA region and beyond.<br>Key Responsibilities Respond to helpdesk tickets, emails, and phone calls promptly and professionally Provide first-level support for Windows, Microsoft 365 (Office 365), and standard business applications Troubleshoot hardware, software, printer, and connectivity issues Install, configure, and maintain desktops, laptops, and mobile devices Manage user accounts, access permissions, and password resets using Active Directory Document incidents, troubleshooting steps, and resolutions in the ticketing system Escalate complex or recurring issues to senior IT team members with clear diagnostics Support onboarding/offboarding by preparing workstations and assisting with access setup.<br>Requirements Bachelor’s degree in Information Technology, Computer Science, or a related field1-3 year of experience in an IT support or helpdesk role Hands-on troubleshooting skills for Windows 10/11 and Microsoft 365 (Office 365) Basic networking knowledge (IP, DNS, DHCP) and common connectivity troubleshooting Experience with ticketing systems (e.g., Jira, Zendesk, Service Now) Familiarity with Active Directory and remote support tools Flexibility to work varying hours, including weekends as needed

Qualifications Proven experience in IT sales or account management, with a focus on solutions such as cloud computing, cybersecurity, data center, networking, or ERP/business applications. Strong skills in prospecting, lead qualification, and pipeline management, including the ability to conduct effective client discovery and needs analysis. Demonstrated ability to prepare proposals, deliver presentations, and negotiate commercial terms while maintaining positive, long-term client relationships. Solid understanding of enterprise technology environments and the ability to collaborate with technical teams to translate client requirements into solution designs. Excellent communication, interpersonal, and persuasion skills, with the ability to engage stakeholders at different organizational levels. Strong organizational and time-management abilities, including accurate forecasting and reporting using CRM or similar sales tools. Bachelor’s degree in Business, Information Technology, Engineering, or a related field (or equivalent practical experience). Fluency in English and Arabic, and familiarity with the Middle East and Africa business landscape, are highly beneficial. Results-oriented mindset, high level of integrity, and willingness to work on-site in Giza with occasional travel to client locations when required.

<div><h3 data-path-to-node="6">Role Purpose</h3><p data-path-to-node="7">The IT Program Delivery Manager leads the end-to-end execution of IT programs and projects for DHL Express Egypt while driving the strategic ownership of the Digital Customer Solutions function. This position serves as the critical link between structured program governance and live, customer-facing operations, ensuring customer shipping platforms remain highly available, high-performing, and fully compliant with changing national customs and regulatory mandates.</p><p data-path-to-node="7"><br></p><h3 data-path-to-node="8">Key Responsibilities</h3><ul data-path-to-node="9"><li><p data-path-to-node="9,0,0">Lead the end-to-end planning, execution, and monitoring of local IT programs and projects to achieve business objectives across scope, schedule, resources, budget, and quality.</p></li><li><p data-path-to-node="9,1,0">Manage the delivery of the local customs and regulatory technology portfolio, specifically handling integrations such as Nafeza and Advanced Cargo Information Declaration (ACID) from initiation through benefit realization.</p></li><li><p data-path-to-node="9,2,0">Provide comprehensive functional leadership to the Digital Customer Solutions team, overseeing professional growth, resource planning, and knowledge continuity.</p></li><li><p data-path-to-node="9,3,0">Own the operational performance, service level agreements, and continuous enhancement of customer-facing shipping tools, including MyDHL+, APIs, Electronic Data Interchange (EDI), and breakbulk feeds.</p></li><li><p data-path-to-node="9,4,0">Act as the senior escalation point for technical customer support issues, managing critical operational problems to successful resolution.</p></li><li><p data-path-to-node="9,5,0">Partner with the Commercial division to streamline customer onboarding, training, and technical support on all corporate digital shipping applications.</p></li><li><p data-path-to-node="9,6,0">Drive technology automation and process improvement across internal IT workflows and external digital touchpoints to elevate service quality.</p></li><li><p data-path-to-node="9,7,0">Manage high-level stakeholder relationships across Operations, Commercial, Customer Service, Finance, Customs, Gateway, and external vendor partners.</p></li><li><p data-path-to-node="9,8,0">Represent Egypt IT in regional and global corporate forums, coordinating project dependencies and technical standards with international IT units.</p></li><li><p data-path-to-node="9,9,0">Maintain rigorous project governance, technical documentation, and performance reporting according to local and regional corporate standards.</p></li></ul><div><br></div><h3 data-path-to-node="10">Qualifications, Experience and Competencies</h3><ul data-path-to-node="11"><li><p data-path-to-node="11,0,0">University Graduate with a Bachelor's degree in Information Technology, Computer Science, Engineering, or a closely related technical field.</p></li><li><p data-path-to-node="11,1,0">Project Management Professional (PMP) or PRINCE2 certification is highly desired.</p></li><li><p data-path-to-node="11,2,0">ITIL certification is considered a strong asset for service delivery alignment.</p></li><li><p data-path-to-node="11,3,0">6 to 8 years of proven experience in IT project/program management, systems solution delivery, or technical service management.</p></li><li><p data-path-to-node="11,4,0">2 to 3 years of experience in a formal team leadership or supervisory role, with a focus on coaching and developing technical personnel.</p></li><li><p data-path-to-node="11,5,0">Solid baseline knowledge of digital customer platforms, software application integration, APIs, and Electronic Data Interchange (EDI) protocols.</p></li><li><p data-path-to-node="11,6,0">Prior exposure to, or practical experience delivering software solutions for, trade compliance, logistics operations, or customs-related regulatory updates (e.g., Nafeza, ACID).</p></li><li><p data-path-to-node="11,7,0">Advanced analytical problem-solving skills combined with sound decision-making capabilities under demanding, non-negotiable external deadlines.</p></li><li><p data-path-to-node="11,8,0">Excellent communication, presentation, and stakeholder engagement skills, with the ability to influence senior business managers and external partners.</p></li><li><p data-path-to-node="11,9,0">Full professional proficiency in written and spoken English and Arabic.</p></li></ul><div><br></div><p data-path-to-node="12"><strong>Equal Treatment Clause: </strong>We are committed to fostering equal opportunity and strictly reject all forms of discrimination. At DHL Group, employee selection is based exclusively on individual qualification, performance, skills, and professional experience.</p><p data-path-to-node="12"><br></p><p data-path-to-node="13">✨ We ???????????????????????????? ???????????? ????????????????????????????????????????</p><p data-path-to-node="13">✨ We ????????????????</p><p data-path-to-node="13">✨ We ???????????????? ????????????????????????????????</p></div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Leads and operates Information Technology (IT) discipline for properties and managed offices in scope. Manages a team of IT resources and is accountable for day-to-day hotel and company office IT operations. Provides support to operations leaders for owner relations and negotiations on IT matters. Once handed over from the direct manager, accountable for new opening/acquisition construction oversight, countdown, and live operation. Executes property internet support. Works with direct manager on vendor management and product development for the assigned market.</p><p>CORE WORK ACTIVITIES</p><p>General Maintains status documentation (goals, scorecard, LPA tracking, etc.) to verify accuracy. Strives to achieve balanced scorecard and goals by leveraging resources and concepts to achieve desired results. Monitors assigned company owned and managed offices to verify IT operations are running effectively. Meets with direct manager to provide updates on IT activities and business plans. Meets with business point of contact of each property (General Manager, Director of Finance, etc.) or in-person contact at least once every two months to seek feedback and provide effective updates on IT activities and plans. Produces follow-up report, action plans and information distribution. Assists with the activation of all potential properties within the cluster by building business cases and engaging owners and business partners.</p><p>People Owns IT vendor relationship for properties in scope. Participates in the Talent Acquisition process according to company procedures. Verifies induction program for new associates or associates transferring to new role is effective. Trains associate(s) to provide backup coverage in the department to cover cluster leader s function during vacation and sick leave. Performs LPA s on a timely basis and allocates sufficient time, research, and effort to verify the process effectively benefits the development of associates. Verifies effective communication, training, and execution of all talent development programs and related initiatives. Develops a personal management style that is intended to bring positive results from Associates. Builds and maintains positive and effective relations with direct team members.</p><p>Product Strives to remain informed on the most up to date knowledge regarding vendor activities. Notifies direct manager to put resources in place to verify owners have sufficient vendor choices in each market/city. Where assigned, delivers pilot phase early review/completion/recommendation report and relevant documentation. Where assigned, documents technology pilot scope and objectives with business partners.</p><p>Process Maintains IT inventory for the assigned properties/offices in cluster. Manages cluster IT Agreements for assigned properties. Verifies cluster associates are treated appropriately and in alignment with local operational practices. Verifies the execution and tracking of rollouts on a timely basis. Compiles, seeks approval, monitors, and strives to meet operating budgets; manages expenses using tracking and forecasting tools and engages with the accounting team closely. Verifies resources assigned to IT escalation and tracking processes are effective and meet the service level agreements. Monitors flow of issue management amongst continent support desk, vendors, and cluster organizations to verify effectiveness. Implements cluster best practices and suggests enhancements with the intent to benefit the wider IT community. Implements cluster IT policies and procedures as received by regional IT. Attends IT Education Calls. Verifies planning and accomplishment of technology disaster and contingency plan testing for each property and office. Completes other reasonable duties as requested by leadership.</p><p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Hotel or Hospitality Management education, awareness of global hospitality technology trends.</li><li>Experience in assignments at international locations.</li><li>Back of the house and guest facing operational and technical experience with hospitality management systems.</li><li>Minimum 3 years in an Associate Supervisory role. OR Bachelor s degree level or equivalent.</li><li>Minimum 2 years project management experience.</li><li>Proven negotiation skills.</li></ul><p></p></section>

Sales Account Manager<br><br>Account Management & Customer Relations:<br><br> Manage and maintain relationships with assigned customers and key stakeholders to maximize account growth and customer retention Act as the primary point of contact for all customer ensuring timely response to inquiries, concerns and business requirements Conduct regular customer meetings and account reviews to understand business challenges, identify new opportunities and strengthen strategic partnerships Monitor customer satisfaction levels and proactively address issues to ensure service excellence and long-term customer loyalty Sales & Business Development: Identify, develop, and successfully close sales opportunities within assigned accounts and target customers Promote company products, solutions and services to existing and potential customers Achieve assigned revenue, gross profit, order intake and pipeline targets in line with departmental objectives Proposal & Opportunity Management: Lead the preparation of proposals, quotations, and tenders for small to medium-sized opportunities Coordinate technical, commercial and contractual requirements with relevant internal teams Conduct customer presentations, negotiations and commercial discussions Market Intelligence & Business Insights: Monitor market trends, competitor activities, customer developments and emerging technologies within the ICT sector, to identify new business opportunities and competitive advantages Provide feedback to management regarding market dynamics, customer needs, and business development opportunities<br><br>Requirements<br><br> Qualifications:<br><br>Bachelor's degree in Engineering, Information Technology, or Business Administration.<br><br> Minimum 4 years of relevant experience in ICT sales in data center , security light current hardware experience , account management is a must relevant to our industry Good understanding of sales cycles, tendering processes, and procurement procedures Strong customer relationship management and opportunity development skills Excellent communication, presentation, and negotiation abilities

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>SUMMARY OF THE ROLE</span></p><br>We at Jotun Egypt are seeking a proactive IT Consultant to support and maintain our IT infrastructure, including networks, servers, and end-user devices at our factory in 10th of Ramadan. The role involves ensuring reliable and secure IT operations, troubleshooting technical issues, working with vendors on IT projects, and managing internal IT equipment to keep business systems running smoothly.<br>This role will be based at our factory in 10th of Ramadan and will report to the Senior IT consultant.<p>Responsibilities:</p><br><ul><li><p>Deploy, configure, and maintain network infrastructure, including switches, routers, firewalls, and wireless access points.</p><br></li><li><p>Manage and support cloud and on-premises server environments, ensuring secure and reliable operations.</p><br></li><li><p>Implement and maintain secure network segmentation between corporate IT, Operational Technology (OT), and utility networks.</p><br></li><li><p>Monitor, troubleshoot, and resolve network, server, and connectivity issues to maximize system availability.</p><br></li><li><p>Configure and support end-user devices and peripherals, ensuring they meet security and company standards.</p><br></li><li><p>Coordinate with IT vendors and contractors, and manage IT hardware inventory to support projects and maintain business continuity.</p><br></li></ul><p><span>WHAT WE ARE LOOKING FOR AND WHAT WE OFFER</span></p><br><p><b><span>What We Look For:</span></b></p><br><ul><li><p>Bachelor’s degree in computer science, information technology, computer engineering, or equivalent.</p><br></li><li><p>1 to 3 years of relevant experience in end-user support.</p><br></li><li><p>ITIL / VMware / Scrum certification is preferred.</p><br></li><li><p>Should be able to communicate fluently in English.</p><br></li></ul><p><b>Competencies We Look For: </b></p><br><ul><li><p>Builds a useful network of contacts and relationships and utilizes it to achieve objectives</p><br></li><li><p>Makes an impact; convinces and persuades others; promotes plans and ideas successfully</p><br></li><li><p>Communicates in a clear, precise and structured way; speaks with authority and conviction; presents effectively</p><br></li><li><p>Co-operates well with others; shares knowledge, experience and information; supports others in the pursuit of team goals</p><br></li><li><p>Aware of own strengths and limitations and pursues learning and career development opportunities</p><br></li><li><p>Demonstrates specialist knowledge and expertise in own area; participates in continuous professional development</p><br></li></ul><p><b>What We Offer:</b></p><br><ul><li><p>Competitive compensation and benefits</p><br></li><li><p>Continuous learning opportunities and training activities through on-the-job training and our in-house learning academy.</p><br></li><li><p>Career development opportunities across multiple disciplines and geographies</p><br></li><li><p>Leaders who focus on engaging and enabling their team, proven by consistently high employee feedback scores</p><br></li><li><p>A supportive and inclusive company culture where you can be your authentic self</p><br></li><li><p>A focus on having fun together through team buildings and social activities</p><br></li></ul><p><br><span><b>POSITION INFORMATION</b></span></p><br><p><b>Company:</b></p><br>El-Mohandes Jotun S.A.E.<p><br><b>Contract Type:</b></p><br>Fixed Term (Fixed Term)<p><b>Time Type:</b></p><br>Full time<p><span><b>CLOSING DATE (dd.mm.yyyy):</b></span></p><br>27.07.2026<p><span>WHO WE ARE</span></p><br>Jotun’s story in the MEIA region (Middle East, India and Africa) began in 1962, and has grown to include 18 legal entities committed to achieving success and growth of the Jotun Group. Throughout our history, we have focused on providing our employees with meaningful and challenging work, rewarding them through continued learning and development, underpinned by our values of Loyalty, Care, Respect and Boldness.El-Mohandes Jotun S.A.E., established in 1983, is one of the key markets within the MEIA region. With 2 production facilities, 3 warehouses and more than 350 employees, we aim to further strengthen Jotun’s position in Egypt through ambitious market growth plans that focus on innovation, efficiency and profitability.<p>Visit our Career Page to know more about life at Jotun.</p><br><p>Jotun’s company culture welcomes and values differences in people. Our more than 10,200 employees on all continents represent 90 nationalities, four generations and diversity of professions, gender, abilities, ethnicities, beliefs, cultures etc. We are committed to represent the societies we operate in, promoting equality, equity and zero-tolerance for discrimination.</p><br><p>If you are applying to a position and require any additional support in the interview process, please let us know how we can accommodate this. &nbsp;</p><br><p>If you think that this role is what you could be doing next, apply now!</p><br> </div>

Who are we? CFI Financial Group is an award-winning trading provider, possessing more than 25 years of experience with multiple offices around the world including London, Larnaca, Beirut, Amman, Dubai, Port Louis, and others. CFI is hiring! Make your mark in the online trading industry. Are you looking to pursue a career in finance? Do you want to work with a dynamic and growing team in the exciting world of online trading and investing? If you answered yes, then we have some amazing opportunities for you!<br>Job Description:We are hiring a talented IT Help Desk Officer professional to join our team.<br>Responsibilities:Providing technical assistance and support to end-users, troubleshooting hardware and software issues, and resolving technical problems. Responding to and resolving user inquiries and requests in a timely and professional manner, ensuring high-quality customer service. Documenting and tracking user issues and resolutions in a ticketing system, maintaining accurate records and ensuring proper ticket management. Documenting and tracking user issues and resolutions in a ticketing system, maintaining accurate records and ensuring proper ticket management. Documenting and tracking user issues and resolutions in a ticketing system, maintaining accurate records and ensuring proper ticket management. Documenting and tracking user issues and resolutions in a ticketing system, maintaining accurate records and ensuring proper ticket management. Participating in training programs and self-study to continuously improve technical skills and stay updated with emerging technologies. Adhering to established IT policies, procedures, and security guidelines while handling user requests and accessing sensitive information. Assisting with the management and maintenance of IT assets, including inventory tracking and equipment maintenance. Collaborating with cross-functional teams and vendors as required to resolve technical issues and implement solutions.<br>Requirements:Bachelor’s degree in information technology, Computer Science, or a related field (or equivalent experience. Proven experience in IT support, preferably in a financial services or trading environment. Strong knowledge of Windows OS, Microsoft 365, Active Directory, and network troubleshooting (TCP/IP, DNS, VPN). Familiarity with trading platforms (Meta Trader 4/5 or similar) and financial services applications. Excellent troubleshooting, analytical, and problem-solving skills. Fluency in English (written and spoken).<br>Why join CFI? We’re a fast-growing, multinational company Competitive salaries and benefits Work and learn with industry professions Supportive and collaborative environment Unlimited opportunities for growth and development

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Procurement &amp; Vendor Management Specialist Requirements • Bachelor’s degree in Business Administration, Engineering, Information Technology, or a related field.<br> • 3–5 years of experience in Procurement, Vendor Management, or Technology Sales Support.<br> • Experience in sourcing software vendors, technology partners, or IT solutions is highly preferred.<br> • Strong market research and supplier sourcing skills.<br> • Excellent negotiation and relationship-building abilities.<br> • Ability to identify new technology vendors and evaluate business opportunities.<br> • Strong commercial awareness and analytical thinking.<br> • Excellent communication skills in English (written and spoken).<br> • Proficiency in Microsoft Office (Excel, Word, PowerPoint).<br> • Experience working with Odoo system is an advantage.<br> Responsibilities • Manage the end-to-end procurement process for the company and customer purchasing requirements.<br> • Manage the vendor registration process, including collecting, verifying, and maintaining all required vendor documentation.<br> • Request and evaluate RFQs, negotiate commercial terms, and issue Purchase Orders (POs).<br> • Follow up with vendors to ensure timely delivery and successful completion of the procurement cycle.<br> • Coordinate with internal teams and maintain procurement documentation and supporting evidence.<br> • Source, evaluate, and onboard new suppliers, distributors, and technology partners.<br> • Build and maintain long-term relationships with vendors to ensure reliable and cost-effective partnerships.<br> • Manage procurement for software, hardware, office supplies, services, and other company operational requirements.<br> • Research new software vendors and technology solutions to support customer requirements and expand the company’s portfolio.<br> • Monitor vendor performance and identify opportunities to improve cost, quality, and delivery.<br></span> </div>

<p>In this role, you will serve as the critical link between the IT department and call center operations. Your primary focus will be on improving customer experiences through technical support and strategic IT solutions. Your role will involve collaborating with various teams to understand technological needs and implementing effective solutions that enhance call center functionalities.</p><p><strong>Strategic IT Management:</strong> Develop and implement IT strategies that support and align with the company s business objectives. Collaborate with executive leadership to ensure IT strategies effectively support overarching business initiatives.</p><p><strong>Operational Oversight:</strong> Manage the day-to-day operations of the IT department, including budgeting, staffing, and project management. Ensure the IT infrastructure is robust and effectively supports the operational requirements of the business.</p><p><strong>System Implementation and Maintenance:</strong> Oversee the selection, implementation, and maintenance of IT systems and software to meet business needs. Regularly review and update IT systems to ensure they remain relevant, efficient, and secure.</p><p><strong>Technical Support and Issue Resolution:</strong> Provide leadership and support for high-level technical issues, ensuring they are resolved in a timely and efficient manner. Develop and maintain protocols for the quick resolution of IT disruptions to minimize operational downtime.</p><p><strong>Budget and Resource Management:</strong> Develop and manage the IT budget, ensuring optimal allocation and utilization of resources. Monitor expenditures and make adjustments as necessary to align with financial objectives and constraints.</p><p><strong>Disaster Recovery and Business Continuity Planning:</strong> Develop and implement disaster recovery and business continuity plans to ensure the stability of IT operations under adverse conditions. Conduct regular reviews and drills to ensure plans are effective and well-understood by relevant staff.</p><p><strong>Stakeholder Communication and Coordination:</strong> Serve as the primary IT contact for offshore clients and other stakeholders, ensuring clear and effective communication regarding IT matters. Coordinate with various departments to align IT services with business needs and priorities.</p><p>Embrace This Opportunity! Are you ready to contribute to a global leader and elevate your career to new heights? Join Future Group and embark on an exciting journey of growth and technological innovation. Apply now and become an integral part of a team that is redefining the future of communication through technology and service excellence. Unlock your potential with Future Group and make a difference today!</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Computer Science, Information Technology, or a related field.</li><li>Experience: Minimum of 5 years of experience in IT management in a call center is a must.</li><li>Certifications: PMP, ITIL, or similar certifications are highly desirable.</li><li>Proven leadership and team management abilities.</li><li>In-depth understanding of IT systems and infrastructure.</li><li>Ability to manage multiple projects and priorities in a dynamic environment.</li></ul>

<p style=\"text-align:left\"><b>Job Location</b></p>Cairo<p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><b>Job Description</b></p><p>Do you want to be part of one of the most advanced global IT organizations in the world? We redefine the way business is done through technology and innovation! Do you have passion for technology and dream to learn and grow continuously?</p><p></p><p>IT at Procter & Gamble is where business, innovation and technology integrate to build an ambitious advantage for us. Our professionals are diverse leaders who apply deep IT understanding to deliver business models and capabilities. Whether your role is to craft an IT innovation strategy, protect our critical information systems and assets, or lead a strategic supplier, you will increase your technical mastery. Your passion for the industry will be nurtured by our culture of continued learning and growth. Your internship in IT builds change leadership and influence skills, breadth of experience across multiple businesses, and depth of expertise in one of our three IT areas: Application& Integration and Data & Analytics.</p><p></p><p>IT is a key business enabler that encompasses technology tools, strategic development, teamwork and decision-making. Our role goes beyond traditional "hardware and software"-- we provide distinctive value by connecting business needs and information technology possibilities. We challenge ourselves to apply new technologies and software to transform the way we drive business value. This includes:</p><p>Using disruptive technology and analytics to help win with consumers and shoppers Governing systems and making sure that we are cyber-prepared Delivering outstanding IT infrastructure and applications</p><p>We are looking for interns in the following IT areas:</p><ul><li>Application & Integration – The largest IT area focuses on Strategy, development, implementation, maintenance and business applications. Roles include: Application Manager, IT Operations Manager, Solution Manager and Project Manager.</li><li>Data & Analytics -Strategy of data and breaking it down into impactful results. Roles include: Data and Insights, Marketing Technology and Product Management, Data and Analytics</li></ul><p></p><p></p><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><b>Job Qualifications</b></p><p>We look for leaders with strong academic results who are graduating <b>June 2027 & December 2027</b> with a BS in MIS, Computer Science, Industrial or Computer/Systems Engineering, Information Security, Analytics, (or like degrees).</p><br /><p><b>Skill requirements: Advanced knowledge in SQL, Paythom, Power BI, AI Prompt Engenering and Microsoft AI Studio. </b></p><ul><li>Proven use of technology to add business value</li><li>Adept at using Analytics technologies and tools for solving ad hoc business problems, innovating on potential future solutions, and working with technology to translate your innovations into robust, scaled, analytic solutions and significant insights</li><li>Excellent written and verbal communication skills to influence others to take action</li><li>Leadership in extra-curricular activities</li><li>Possess strong thinking/problem-solving skills which can be applied to business processes with a "can-do" attitude</li><li>Proven capability to handle multiple priorities</li></ul><br /><p><b>About us</b></p><p>We produce globally recognized brands and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always®, Ariel®, Gillette®, Head & Shoulders®, Herbal Essences®, Oral-B®, Pampers®, Pantene®, Tampax® and more. Our community includes operations in approximately 70 countries worldwide. Visit <a target=\"_blank\" href=\"http://www.pg.com/\">http://www.pg.com</a> to know more.</p><br /><p>Our consumers are diverse and our talents - internally - mirror this diversity to best serve it. That is why we’re committed to building a winning culture based on Inclusion and our ideal candidate is passionate about the same principle: you will join our daily effort of being “in touch” so we craft brands and products to improve the lives of the world’s consumers now and in the future. We want you to inspire us with your unrivaled ideas.</p><p>We are committed to providing equal opportunities in employment. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, veteran status, HIV/AIDS status, or any other legally protected factor.</p><br /><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><b>Job Schedule</b></p>Full time<p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><b>Job Number</b></p>R000159941<p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><b>Job Segmentation</b></p>Internships

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Think insurance is boring? Think again.</strong><br>Trufla Technology is a multinational Canadian company and the first of its kind – we offer a complete suite of digital solutions for the modern insurance brokerage. From SEO and web design, to lead management, branded customer service and API’s, Trufla provides a 360° digital strategy for brokerages and reimagines the way their customers interact with insurance.&nbsp;<br><strong>Trufla is leading a digital revolution</strong> that will transform the insurance industry! We’re growing fast, and we’re looking for visionaries to join our team of innovators and disruptors at our Cairo offices.&nbsp;<br>It’s our goal for Trufla to be the <strong>BEST place to work</strong>. A great corporate culture is one of our top priorities.<br><strong>Main Benefits:</strong><br><ul><li>Competitive Salary</li><li>Health Insurance</li><li>Gym Membership</li><li>Flexible Working Hours</li><li>Continuing Education Opportunities</li><li>Work from home</li><li>Team Building Activities</li><li>Milestone celebrations – work anniversaries, birthday celebrations, etc.</li></ul><strong>About the Role</strong><br>As Senior IT Specialist, you are the technical backbone of Trufla's day-to-day IT operations. You are an experienced, well-rounded IT professional who can handle complex technical issues independently, support junior team members, and work confidently across the tools and platforms that power Trufla's infrastructure.<br>This role is hands-on — you'll be the go-to person for escalated support, system administration, and ensuring our endpoints, identities, and core services are running smoothly and securely. You bring enough experience to work with minimal supervision and enough initiative to proactively identify and fix problems before they become incidents.<br><strong>Responsibilities</strong><br><strong>Technical Support &amp; Troubleshooting</strong><br><ul><li>Serve as the escalation point for complex technical issues that go beyond Tier 1 support</li><li>Perform onsite and remote diagnosis, analysis, and resolution of workstation, hardware, software, and network problems</li><li>Install, configure, test, maintain, and monitor end-user workstations, peripherals, and telephony equipment</li><li>Accurately document all hardware/software issues, resolutions, and asset changes</li><li>Liaise with third-party vendors and support teams as needed for issue resolution</li></ul><strong>Systems &amp; Platform Administration</strong><br><ul><li>Administer and support <strong>Microsoft 365</strong> services including Exchange Online, Teams, SharePoint, and OneDrive</li><li>Manage user accounts, groups, licenses, and policies in <strong>Microsoft Entra ID (Azure AD)</strong></li><li>Support endpoint management and compliance using <strong>Microsoft Intune</strong> — device enrollment, configuration profiles, compliance policies, and app deployment</li><li>Maintain asset records and device lifecycle tracking in <strong>Snipe-IT</strong></li><li>Support and maintain <strong>OpenVPN</strong> and remote access configurations for staff</li><li>Assist in managing cloud infrastructure components and connectivity (AWS, GCP, or Azure as applicable)</li><li>Contribute to the maintenance of network infrastructure including switches, routers, and firewalls</li></ul><strong>Security &amp; Compliance</strong><br><ul><li>Apply and enforce endpoint security standards, access control policies, and data handling procedures</li><li>Collaborate with the Country Manager on the implementation of SOC 2 compliance controls</li><li>Monitor systems for security events, anomalies, and vulnerabilities; escalate findings appropriately</li><li>Assist in executing and following up on penetration testing activities</li><li>Contribute to security awareness efforts and internal training delivery</li><li>Maintain familiarity with security frameworks including SOC 2, ISO 27001, and CIS Controls</li></ul><strong>Process &amp; Knowledge Management</strong><br><ul><li>Maintain up-to-date IT documentation including runbooks, knowledge base articles, and configuration records</li><li>Mentor junior IT team members and contribute to their technical growth</li><li>Participate in the on-call rotation for after-hours and weekend critical support</li><li>Assist in handling MAC (move, add, change) requests submitted by line managers</li></ul><strong>Qualifications</strong><br><ul><li>College diploma or university degree in Computer Science, Information Technology, or a related field</li><li><strong>3–5 years of hands-on experience</strong> in an IT support or systems administration role</li><li>Proficient in <strong>Microsoft 365 administration</strong> — Exchange Online, Teams, SharePoint, Entra ID, Intune</li><li>Experience with <strong>endpoint management tools</strong> (Microsoft Intune, Snipe-IT, or equivalent)</li><li>Working knowledge of <strong>VPN technologies</strong> (OpenVPN or similar)</li><li>Familiarity with <strong>cloud platforms</strong> such as AWS or GCP (basic administration and access management)</li><li>Understanding of IT security fundamentals and exposure to compliance frameworks (SOC 2, ISO 27001, CIS Controls)</li><li>Sound knowledge of PC hardware, networking concepts, and mobile device management</li><li>Experience with ticketing systems and ITSM processes</li><li>Able to read and understand technical manuals, procedural documentation, and OEM guides</li></ul><strong>Personal Attributes</strong><br><ul><li>Technically strong and self-sufficient — can troubleshoot and resolve complex issues independently</li><li>Clear and professional communicator in English, both written and verbal</li><li>Team player who actively supports colleagues and contributes to shared goals</li><li>Proactive and organized — identifies problems before they escalate</li><li>Reliable and accountable with a high attention to detail</li><li>Adaptable in a fast-paced environment with shifting priorities</li><li>Curious and self-driven — stays current on relevant technologies and best practices</li></ul><strong>Working Conditions</strong><br><ul><li>Sitting for extended periods of time</li><li>Dexterity of hands and fingers to operate a computer keyboard, mouse, and peripherals</li><li>Occasional lifting and transporting of moderately heavy objects such as computers and peripherals</li><li>Availability for periodic on-call after-hours support</li></ul><em>Trufla Technology is an equal opportunity employer and is committed to all forms of diversity in the workplace. </em><strong><em>All qualified individuals are encouraged to apply</em></strong><em>.</em><br>*<strong>After applying, complete your application by taking the required assessment below:</strong><br><span>https://app.testgorilla.com/s/6tcpu6p3</span><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Think insurance is boring? Think again.</strong><br>Trufla Technology is a multinational Canadian company and the first of its kind – we offer a complete suite of digital solutions for the modern insurance brokerage. From SEO and web design, to lead management, branded customer service and API’s, Trufla provides a 360° digital strategy for brokerages and reimagines the way their customers interact with insurance.&nbsp;<br><strong>Trufla is leading a digital revolution</strong> that will transform the insurance industry! We’re growing fast, and we’re looking for visionaries to join our team of innovators and disruptors at our Cairo offices.&nbsp;<br>It’s our goal for Trufla to be the <strong>BEST place to work</strong>. A great corporate culture is one of our top priorities.<br><strong>Main Benefits:</strong><br><ul><li>Competitive Salary</li><li>Health Insurance</li><li>Gym Membership</li><li>Flexible Working Hours</li><li>Continuing Education Opportunities</li><li>Work from home</li><li>Team Building Activities</li><li>Milestone celebrations – work anniversaries, birthday celebrations, etc.</li></ul><strong>About the Role</strong><br>As IT Manager, you will be a hands-on technical leader within Trufla's IT &amp; Security function, reporting directly to the Country Manager and collaborating across our Cairo and Canada teams. You will own the day-to-day operations of Trufla's IT environment — ensuring infrastructure reliability, endpoint health, and security hygiene across the organization.<br>You will play a key role in executing on the company's IT and security roadmap, collaborating with leadership on SOC 2 compliance initiatives, and leading a team of IT professionals to deliver consistent, high-quality service across the business.<br><strong>Responsibilities</strong><br><strong>Team &amp; Operations Management</strong><br><ul><li>Manage and mentor IT team members, coordinating workload, priorities, and professional development</li><li>Oversee the day-to-day operations of IT support, ensuring timely resolution of incidents, requests, and escalations</li><li>Maintain and improve ticketing processes, SLAs, and reporting on IT operations health</li><li>Coordinate move, add, and change (MAC) requests submitted by line managers</li><li>Liaise with third-party vendors, ISPs, and software/hardware suppliers as needed</li><li>Participate in and help manage the on-call rotation for after-hours and weekend critical support</li></ul><strong>Infrastructure &amp; Endpoint Management</strong><br><ul><li>Oversee the installation, configuration, testing, maintenance, and monitoring of end-user workstations, hardware, software, and telephony equipment</li><li>Manage device lifecycle — procurement, imaging, deployment, tracking, and retirement — using tools such as Snipe-IT and Microsoft Intune</li><li>Administer and maintain Microsoft 365 services including Exchange Online, SharePoint, Teams, and OneDrive</li><li>Manage identity and access in Microsoft Entra ID (Azure AD), including user provisioning, group policies, and conditional access</li><li>Maintain and improve endpoint security configurations, patch management, and compliance posture</li><li>Support and maintain VPN infrastructure and remote access solutions (e.g. OpenVPN)</li><li>Accurately document hardware and software assets, configurations, and incidents</li></ul><strong>Security &amp; Compliance Support</strong><br><ul><li>Collaborate with the Country Manager on executing Trufla's security strategy and SOC 2 compliance program</li><li>Assist in implementing and maintaining security controls aligned with SOC 2, ISO 27001, and NIST frameworks</li><li>Monitor and review security-related events, assess risk and validity, and escalate appropriately</li><li>Assist in conducting capability assessments and developing remediation strategies</li><li>Enforce endpoint security standards, access control policies, and data handling procedures</li><li>Participate in security awareness training delivery across the organization</li><li>Support penetration testing activities and follow-up remediation efforts</li></ul><strong>Process &amp; Documentation</strong><br><ul><li>Develop and maintain IT procedures, runbooks, and knowledge base documentation</li><li>Assist in preparing and upholding procedures for logging, reporting, and statistically monitoring IT operations</li><li>Contribute to the continuous improvement of IT processes and tooling</li></ul><strong>Qualifications</strong><br><ul><li>College diploma or university degree in Computer Science, Information Technology, or a related field</li><li><strong>5+ years of experience</strong> in an IT or Network/Security role</li><li><strong>2+ years of experience leading or supervising an IT team</strong></li><li>Hands-on experience with <strong>Microsoft 365 administration</strong> (Entra ID, Intune, Exchange, SharePoint, Teams)</li><li>Familiarity with <strong>SOC 2 compliance</strong> concepts and IT security control frameworks (ISO 27001, NIST, CIS Controls)</li><li>Sound technical knowledge of PC hardware, networking, mobile devices, and related technologies</li><li>Experience with endpoint management and device lifecycle tools (e.g. Intune, Snipe-IT)</li><li>Working knowledge of VPN solutions, firewall management, and network infrastructure</li><li>Experience conducting or supporting penetration testing activities</li><li>Able to read and understand technical manuals, procedural documentation, and OEM guides</li></ul><strong>Personal Attributes</strong><br><ul><li>Strong leadership and organizational skills with the ability to manage competing priorities</li><li>Clear written and oral communication skills in English</li><li>Customer-service oriented with strong interpersonal and relationship-building skills</li><li>Ability to translate technical issues into clear, actionable language for non-technical stakeholders</li><li>Flexible and adaptable with a proven problem-solving mindset</li><li>High degree of professionalism, integrity, and accountability</li><li>Self-motivated with the ability to execute effectively in a fast-paced environment</li><li>Detail-oriented and process-driven with a continuous improvement mindset</li></ul><strong>Working Conditions</strong><br><ul><li>Sitting for extended periods of time</li><li>Dexterity of hands and fingers to operate a computer keyboard, mouse, and peripherals</li><li>Occasional lifting and transporting of moderately heavy objects such as computers and peripherals</li><li>Availability for periodic on-call after-hours support</li></ul><em>Trufla Technology is an equal opportunity employer and is committed to all forms of diversity in the workplace. </em><strong><em>All qualified individuals are encouraged to apply</em></strong><em>.</em><br>*After applying, complete your application by taking the required assessment below:<br><span>https://app.testgorilla.com/s/bhh62y7z</span><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<p>LEONI is a global provider of products, solutions and services for energy and data management in the automotive industry. The group of companies has around 86,000 employees in 21 countries and generated consolidated sales of EUR 3.9 billion in 2025.</p><br><p>The value chain ranges from standardized cables and special and data cables to highly complex wiring systems and related components, from development to production. As an innovation partner with distinctive development and systems expertise, we support our customers on the path to increasingly sustainable and connected mobility concepts from autonomous driving to alternative drives as well as charging systems.</p><br><br><br>Job Description<ul><li>Define operational scope and procedures for IT service handover, ensuring consistent execution and adherence to established standards</li><li>Deliver comprehensive IT support across all service levels, including 1st level service desk, 2nd level technical support, and 3rd level assistance for complex IT solutions</li><li>Manage and prioritize Service Requests and Incidents, ensuring timely resolution and optimal resource allocation</li><li>Administer, monitor, and operate existing IT systems and infrastructure to maintain optimal performance and availability</li><li>Develop, approve, and maintain IT continuity and disaster recovery plans to ensure business resilience</li><li>Administer user identity and access management, controlling system access and maintaining security protocols</li><li>Ensure security protection and implement technical solutions for all IT systems, maintaining compliance with organizational security standards</li></ul><br><br>Qualifications and Experience<ul><li><p><strong>Education:</strong> Bachelor's Degree in Computer Engineering, Computer Science, or Information Technology.</p><br></li><li><p><strong>Experience:</strong> 1 year of experience in IT Infrastructure, IT Support, or junior System Administration (relevant internships will be considered).</p><br></li><li><p><strong>Core Systems:</strong> Foundational knowledge and basic hands-on exposure to IT infrastructure management, including Windows Server, Active Directory, DNS, DHCP, Microsoft 365 administration, and basic virtualization concepts (e.g., VMware vSphere or Hyper-V).</p><br></li><li><p><strong>Networking &amp; Cloud:</strong> Solid understanding of networking fundamentals (TCP/IP, VLANs, Routing/Switching) with exposure to Cisco equipment, IP Telephony, or cloud environments like Microsoft Azure.</p><br></li><li><p><strong>Troubleshooting &amp; Support:</strong> Strong troubleshooting, analytical, and problem-solving skills, with a basic understanding of IT Service Management (ITSM) ticketing systems and ITIL best practices.</p><br></li></ul><br> </div>

Main Duties & Responsibilities:<br>Lead the end-to-end ICT operations of a major, complex project and ensure stable, secure and cost-effective service delivery in line with the contract, approved scope and client expectations. Act as the primary operational interface with the client, consultants, internal stakeholders, OEMs and subcontractors, and lead service reviews, escalations and governance meetings. Own service performance against contractual SLAs, KPIs and OLAs, including availability, response and resolution times, backlog, repeat incidents, customer satisfaction and service quality. Establish and manage the operating model for the Service Desk, NOC and field support functions, including 24/7 shift coverage, on-call arrangements, escalation paths and delegation plans. Manage day-to-day operations across the project's ICT environment, including networks, data center infrastructure, servers, storage, virtualization, backup, unified communications and related enterprise platforms. Ensure effective implementation of ITIL-aligned incident, service request, problem, change, configuration, asset, knowledge, availability and capacity management processes. Lead major-incident response, coordinate technical recovery and stakeholder communications, and ensure timely root-cause analysis and closure of corrective and preventive actions. Plan and control preventive and corrective maintenance activities while minimizing service disruption and ensuring adherence to approved maintenance windows and method statements. Maintain complete and accurate operational documentation, including SOPs, MOPs, EOPs, escalation matrices, runbooks, as-built records, asset registers, CMDB data, warranties and support entitlements. Control operational readiness and transition from implementation to steady-state operations, ensuring that systems, documentation, tools, spares, training and support agreements meet acceptance criteria. Ensure effective infrastructure monitoring, event management, performance analysis and capacity forecasting, and recommend improvements before service degradation occurs. Coordinate operational cybersecurity controls, including privileged access, patching, vulnerability remediation, endpoint protection, logging and security-incident response, with the responsible security function. Maintain business continuity and disaster recovery readiness; verify backups and restoration procedures and coordinate scheduled recovery tests and improvement actions. Manage ICT changes and releases through documented risk assessment, approvals, implementation plans, rollback plans, testing and post-implementation review. Manage OEMs, maintenance providers and subcontractors; monitor their obligations, performance, renewals, deliverables and escalation commitments. Prepare and control the project operations budget, resource plan and cost center, identify savings without reducing service quality, and provide accurate cost and forecast reporting. Control operational spares, tools, licenses and consumables, and coordinate warranty claims, repair cycles and replenishment with Procurement, Logistics and Warehouse teams. Develop team objectives, responsibilities and performance measures; coach and assess team members and maintain succession, competency and training plans. Identify operational risks, dependencies and recurring service issues, maintain mitigation plans and escalate material concerns promptly to project and executive management. Ensure compliance with company policies, client requirements, applicable standards, audit controls, HSE requirements and all approved operational procedures. Issue accurate daily, weekly and monthly operational dashboards and management reports, highlighting service performance, risks, incidents, capacity, costs and required decisions. Drive continual service improvement through trend analysis, automation, lessons learned, customer feedback and measurable improvement initiatives.<br>Job Specifications & Qualifications:Bachelor's degree in Communications, Computer Engineering, Computer Science, Information Technology or a related discipline. Minimum 10 years of relevant ICT operations and service-management experience, including at least 5 years in a managerial role within a large-scale or mission-critical environment. Proven experience with an ICT system integrator, managed-services provider or major enterprise project, managing multidisciplinary technical teams and third parties. Strong practical knowledge of enterprise network, computing, storage, virtualization, backup, monitoring, service-desk and data-center operations. Demonstrated experience managing 24/7 services, SLAs/KPIs, major incidents, problem management, change control, operational reporting and continual service improvement. ITIL 4 Managing Professional or equivalent certification is preferred; PMP, PRINCE2 or a relevant service/project-management certification is an advantage. Relevant technical certifications such as Cisco, Microsoft, VMware, Red Hat, cloud or cybersecurity certifications are an advantage. Experience in operational budgeting, resource planning, vendor and contract management, risk management and client-facing service governance. Strong leadership, decision-making, analytical, negotiation, presentation and stakeholder-management capabilities. Ability to perform effectively under pressure, lead during critical incidents and manage competing priorities in a changing project environment Other Skills (Interpersonal, Language, Computer):Fluent spoken and written Arabic and English. Advanced proficiency in service-management/ticketing systems, network and infrastructure monitoring tools, Microsoft Office and management-reporting dashboards. Strong customer orientation, ownership, communication, coaching and cross-functional collaboration skills.

<p><h4>Position summary</h4> <p>Install, configure, manage, maintain, test, evaluate, and repair computer networks, workstations, support server system(s), supporting hardware/software, user accounts, and computer/telephone rooms. Train and instruct users in proper use and security of all systems. Troubleshoot, repair, and resolve technical problems and issues related to computer hardware, software, LAN and WAN, and internet. Respond to program error messages. Provide network communications support and technical guidance. Refer major problems to vendors or technicians. Analyze, recommend, and implement process improvements. Consult with others to assess, analyze, and resolve computing needs and system requirements. Inspect, test, and diagnose computer equipment and systems. Plan and coordinate information technology-related equipment installations, moves, additions, changes, and system enhancements. Plan, coordinate, and implement network security measures. Provide end-user support for all applications. Plan and manage disk space for the entire network. Maintain accurate inventory of all technological devices. Enter commands and activate controls on computers and equipment. Ensure backup tapes are locked in a fireproof safe.</p> <p>Follow all company policies and procedures, report accidents, injuries, and unsafe work conditions to manager. Maintain confidentiality of proprietary information; protect company assets. Address guests’ service needs; assist other employees. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Serve as role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.</p> <p>Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds. Stand, sit, or walk for extended periods of time. Enter and locate information using computers and Point of Sale (POS) systems. Move up and down stairs and ramps. Perform other reasonable job duties as requested by supervisors.</p> <h4>Preferred qualifications</h4> <ul> <li><strong>Education:</strong> Technical, trade, or vocational school degree.</li> <li><strong>Related work experience:</strong> At least 2 years of related work experience.</li> <li><strong>Supervisory experience:</strong> No supervisory experience.</li> <li><strong>License or certification:</strong> None.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.</p> <p>We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>