وظائف help desk

Provide the necessary maintenance and troubleshooting of IT systems for end user devices.Communicate bugs, issues or defects in IT systems to the users through their different support channels &...

Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.Respond to queries either in person or over the phone or via remote...

Research and identify solutions to software and hardware issuesDiagnose and troubleshoot technical issues, including account setup and network configurationAsk customers targeted questions to quickly...

 Be the first point of contact for users facing technical issues, providing exceptional customer support.Troubleshoot and resolve hardware, software, and network problems.Provide training and...

Diagnosing, analyzing, troubleshooting and resolving IT problems instantly.Install and configure computer hardware, software, networks and applications.Responsible for efficiently operating and...

* Working on AD (Add user – delete user – change password). * Dealing with (VLANs – Trunking – Aggregation Link – Port security). * Knowledge about Security cams and NVR/DVR. * Knowledge...

Serve as the first point of contact for employee seeking technical assistancePerform remote troubleshootingDetermine the best solution based on the issue and details provided by employeesWalk the...

Provide first level contact and convey resolutions to customer issuesProperly escalate unresolved queries to the next level of supportTrack, route and redirect problems to correct resourcesUpdate...

- Active directory, DNS, DHCP, Policies, File Share - Respond to queries either in person or over the phone. - Maintain daily performance of computer systems. - Respond to email messages for...

Installs and configures computer workstations for specialized classroom use. Connects workstations to servers and participates with others to connect with networksInstalls,...

Providing technical support and assistance to end-users, resolving hardware, software, and network-related issues promptly and effectivelyTroubleshooting and diagnosing IT problems, identifying root...

Provide hardware, software and all front-end technical support for internal users.Troubleshoot and resolve hardware and software application issuesRespond to and resolve help desk via telephone,...

- technical support to users . - surveillance system installation and maintenance. - computer hardware and software. - Install Printers-scanners and other IT devices. - Resolve technical...