وظائف تقنية المعلومات في مصر

job description for an ICT HOD typically includes the following responsibilities:<br><br>Lead and manage the ICT department to ensure alignment with school objectives and educational standards. Develop and implement the ICT curriculum to reflect current technological advancements and best practices. Mentor and support ICT teaching staff, fostering professional growth and collaborative teamwork. Monitor and evaluate teaching methodologies and student assessments to ensure high-quality instruction. Coordinate professional development workshops and training sessions for ICT staff. These responsibilities ensure effective integration of ICT into the educational framework and support the overall educational goals of the school<br><br>Requirements<br><br>2 or more years of experience Experience of teaching at National School Bachelor's degree in a related field Speak English fluently<br><br>Benefits<br><br>Tuition Discount for Dependents Medical Insurance for Self Free Transportation Paid Mid year and Summer vacations

We’re Hiring: IT Sales Account Manager<br><br>???? Location: Zahraa El Maadi<br><br>???? Company: ITPS<br><br>Are you experienced in B2B IT Sales and looking for a dynamic, professional environment to grow your career?<br>Join our team at ITPS!<br><br>???? Requirements:<br>✅ Minimum 2 years of experience in B2B IT Sales<br>✅ Strong communication and negotiation skills<br>✅ Target-oriented and client-focused<br><br>???? Working Hours: 9:00 AM – 5:00 PM (On-site)<br><br>???? We Offer:<br>• Competitive fixed salary + attractive commission<br>• Medical & social insurance<br>• Supportive and growth-focused work culture<br><br>???? To Apply:<br>Send your CV to: HR@itps-eg.com<br>Or message us directly.<br><br>#Hiring #B2BSales #ITJobs #Account Manager #Sales Opportunity #Zahraa ElMaadi #ITPS

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Plan, develop, administer and deploy Office IT systems to provide the required system performance and availability. Implement projects related to Office IT systems to ensure that business requirements are well incorporated in solution systems &amp; plans for smooth delivery &amp; support</p><p>Implement, Operate managed systems in a high level of performance and on-time delivery &amp; Support. Check day-to-day work &amp; KPIs required keeping the managed systems up, running and supporting the business activities. Troubleshoot crisis related to the managed systems and Consult vendors when needed. Provide information for managed systems to other lines of IT support Coordinate regular meetings with customers at professional level to track complaints, requirements and systems performance</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Dedication, sense of ownership, and ability to work within a team.</li><li>Provide innovative technologies, solutions and new ideas.</li><li>Report risks of the managed systems and their notifications to Direct report.</li><li>Communication, presentation skills</li><li>Must have technical / professional qualifications:</li><li>BSC of Engineering or Computer science</li><li>Minimum 1-2 years IT working experience in managing Microsoft systems.</li><li>Familiar with the below systems:</li><li>Active Directory</li><li>Microsoft Exchange</li><li>Microsoft 365 (MS Teams, Exchange Online, Azure AD, etc</li></ul><p></p></section>

Business Development Executive Sales & Marketing (Remote, Egypt)<br><br>Location: Remote Egypt<br><br>Experience: 5+ Years<br><br>Employment Type: Full-Time<br><br>We are looking for a dynamic Business Development Executive with experience in IT Sales and Marketing to drive business growth, generate leads, and build strong client relationships.<br><br>Key Responsibilities<br><br>Identify and pursue new business opportunities in IT services and solutions. Build and maintain relationships with prospective and existing clients. Develop and execute sales strategies to achieve revenue targets. Conduct market research and competitor analysis. Prepare proposals, presentations, and marketing materials. Collaborate with technical and delivery teams to ensure client satisfaction. Support lead generation, digital marketing, and brand promotion initiatives.<br><br>Requirements<br><br>Bachelor's degree in Business, Marketing, IT, or a related field.3+ years of experience in IT Sales, Business Development, or Marketing. Excellent communication and negotiation skills. Self-motivated and able to work independently in a remote environment. Experience with CRM tools and digital marketing platforms is an advantage.<br><br>a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; }<br><br>Skills: CRM, Business development, Marketing, IT sales, digital marketing

Company Description Audiolab is an Audio Production house and entertainment service with over 15 years of experience in the music scene. Founded on loyalty and a passion for music, our services cater to special occasions, events, and heavy-hitter brands. Our goal is to create memorable experiences for our clients and their guests by providing top-notch music services.<br>Responsibilities Software installation, configuration, maintenance, and administration. Ensure optimal system performance and seamless operation. Provide technical support and customer service. Troubleshoot and resolve hardware, software, and network issues. Support the smooth and reliable operation of audio production systems.<br>Qualifications Good knowledge of Microsoft Windows operating systems and computer hardware. Proficiency in Microsoft Office, particularly Excel. Strong customer service and communication skills. Excellent troubleshooting and problem-solving abilities. Ability to work under pressure and manage multiple tasks effectively. Basic understanding of software installation, configuration, and maintenance. Familiarity with audio production software and systems is an advantage.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>ABOUT THE ROLE<br> </strong>We are looking for a mid-senior level IT professional to join our IT team and take ownership of day-to-day IT operations, user support, systems administration, and security across the organization.</p><br><p>This role is ideal for someone who is comfortable working independently, troubleshooting complex technical issues, managing Microsoft 365 environments, supporting end users, and working with external vendors and technology partners. The successful candidate should be both hands-on and proactive, with a strong focus on improving IT processes, security, and the overall employee experience.</p><br><strong>KEY RESPONSIBILITIES</strong><p><strong>IT Operations &amp; Systems Administration</strong></p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Administer and support Microsoft 365, Entra ID, Exchange Online, SharePoint, OneDrive, Teams, and related services. </p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Manage user accounts, licenses, groups, permissions, MFA, and access controls. </p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Support Windows and macOS devices, including configuration, troubleshooting, software deployment, and lifecycle management. </p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Manage endpoint management and monitoring tools such as Datto RMM, Intune, or equivalent platforms. </p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Support networking infrastructure, including Wi-Fi, switches, VPNs, firewalls, DNS, DHCP, and related services. </p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintain IT systems, documentation, configurations, and asset records. </p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Assist with server, cloud, and infrastructure projects as required. </p><br><p><strong>End User Support</strong></p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Provide Tier 2/Tier 3 technical support for hardware, software, networking, Microsoft 365, and business applications. </p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Troubleshoot complex issues that cannot be resolved through standard helpdesk procedures. </p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Support executives and senior leadership with a high level of professionalism and responsiveness. </p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Assist users with onboarding, offboarding, device setup, application access, and account configuration. </p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Provide remote and occasional onsite support. </p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Develop and maintain internal knowledge base articles and technical documentation. </p><br><p><strong>Cybersecurity</strong></p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Assist with implementation and maintenance of IT security controls. </p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Monitor and respond to security alerts and suspicious activity. </p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Manage and troubleshoot MFA, conditional access, endpoint security, email security, and access controls. </p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Support email security platforms such as Barracuda, Mimecast, or equivalent. </p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Assist with phishing investigations, email quarantine, malware alerts, and security incidents. </p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Help maintain security policies and ensure users follow IT security best practices. </p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Participate in security awareness and cybersecurity training initiatives. </p><br><p><strong>IT Projects</strong></p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Participate in and lead technical projects from planning through implementation. </p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Assist with Microsoft 365 migrations, tenant migrations, domain/DNS changes, application deployments, and infrastructure upgrades. </p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Evaluate new technologies and make recommendations based on business requirements. </p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Work with vendors, MSPs, software providers, and consultants. </p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Create project documentation and ensure successful handover into IT operations. </p><br><p><strong>Automation &amp; Process Improvement</strong></p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Identify repetitive IT tasks and opportunities for automation. </p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Develop and maintain workflows using tools such as Power Automate, PowerShell, or similar technologies. </p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Improve onboarding, offboarding, access management, software deployment, and IT support processes. </p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Develop standardized procedures and documentation to improve operational efficiency. </p><br> </div>

???? We’re Hiring – IT Administrator Location: Egypt – Remote – Night Shift / Australian Time Zone<br>About the Role Koinonia Enterprises is looking for an organised and technically capable IT Administrator to join our team and support our Australian operations. This is a hybrid IT and compliance role, combining Microsoft 365 and IT administration with information security, ISO management systems, business process improvement, automation, and the development of tailored internal tools and platforms. The role will primarily focus on Microsoft 365 administration, user and access management, Share Point, IT support, information security and ISO management systems, while also supporting selected business administration and internal systems improvement activities. The position is remote and requires close collaboration with our Australian management and operational teams. The successful candidate must be able to work Australian business hours / Australian time zone.<br>Key Responsibilities• Administer Microsoft 365, including user accounts, mailboxes, licences, permissions and access • Manage Share Point sites, document libraries, security groups and user permissions • Provide first-line IT support and troubleshoot day-to-day technical issues • Maintain appropriate access controls and support information-security requirements • Support information-security controls, access reviews and incident-related activities • Maintain and update ISO policies, procedures, registers and supporting evidence • Support ISO 9001, ISO 14001, ISO 45001 and ISO 27001 management systems • Prepare and organise documentation and evidence for internal and external audits • Track audit findings, corrective actions and compliance requirements through to closure • Maintain company procedures, controlled documents and compliance records • Design and build tailored internal tools and platforms to support business operations and improve efficiency • Develop and maintain automation workflows, internal applications and business tools that reduce manual work and improve process reliability • Improve internal processes and identify opportunities for automation and digitalisation • Support management with selected administrative systems, trackers and reporting tools • Coordinate with external IT/service providers when escalation or specialist support is required<br>What We’re Looking For• Experience in IT administration, systems support or a similar technical support role • Good working knowledge of Microsoft 365 administration • Experience with Share Point administration, permissions and document management • Strong understanding of user access, security permissions and basic information-security practices • Experience with ISO management systems, audits or compliance documentation is highly desirable • ISO 27001 or information-security experience would be a strong advantage • Strong organisational and problem-solving skills • Strong attention to detail • Strong written and spoken English • Ability to communicate professionally with management, employees and external providers • Comfortable working remotely with Australian teams • Ability and willingness to work Australian business hours / night shift from Egypt • Strong Microsoft Excel, Word and general Microsoft Office skills • Ability to manage multiple priorities and follow tasks through to completion with limited supervision • Ability to understand business processes and translate operational needs into practical IT solutions<br>Highly Regarded• Microsoft 365 Administrator experience or certification • ISO 27001 implementation or audit experience • Experience with ISO 9001, ISO 14001 and/or ISO 45001 • Share Point administration experience • Power Automate or other workflow automation experience • Experience building internal tools, dashboards, workflow solutions or lightweight business applications • Basic scripting knowledge, such as Power Shell, Python or similar • Experience with low-code/no-code platforms • Strong technical troubleshooting skills • Experience working within telecommunications, engineering or project-based organisations The Ideal Candidate This role is ideal for someone who combines technical IT capability with strong documentation, compliance, automation and organisational skills. We are looking for someone who can not only administer systems and support users, but also understand business requirements, improve processes, and build practical internal solutions that make day-to-day operations more efficient. The successful candidate will work closely with Koinonia’s management and operational teams in Australia, with specialist escalation and knowledge-transfer support available during the transition period.???? Interested candidates can apply by sending their CV to hr.management@koinoniaenterprises.com.au<br>#Career Opportunities #Job Opportunity #ITAdministrator #Microsoft365 #ISO27001 #Information Security #Share Point #Automation #Power Automate #Internal Tools #ITJobs #Egypt Jobs #Remote Jobs #Koinonia Enterprises

<p>ABOUT THE ROLE We are looking for a mid-senior level IT professional to join our IT team and take ownership of day-to-day IT operations, user support, systems administration, and security across the organization. This role is ideal for someone who is comfortable working independently, troubleshooting complex technical issues, managing Microsoft 365 environments, supporting end users, and working with external vendors and technology partners. The successful candidate should be both hands-on and proactive, with a strong focus on improving IT processes, security, and the overall employee experience.</p><p>KEY RESPONSIBILITIES</p><p>IT Operations &amp; Systems Administration</p><ul><li>Administer and support Microsoft 365, Entra ID, Exchange Online, SharePoint, OneDrive, Teams, and related services.</li><li>Manage user accounts, licenses, groups, permissions, MFA, and access controls.</li><li>Support Windows and macOS devices, including configuration, troubleshooting, software deployment, and lifecycle management.</li><li>Manage endpoint management and monitoring tools such as Datto RMM, Intune, or equivalent platforms.</li><li>Support networking infrastructure, including Wi-Fi, switches, VPNs, firewalls, DNS, DHCP, and related services.</li><li>Maintain IT systems, documentation, configurations, and asset records.</li><li>Assist with server, cloud, and infrastructure projects as required.</li></ul><p>End User Support</p><ul><li>Provide Tier 2/Tier 3 technical support for hardware, software, networking, Microsoft 365, and business applications.</li><li>Troubleshoot complex issues that cannot be resolved through standard helpdesk procedures.</li><li>Support executives and senior leadership with a high level of professionalism and responsiveness.</li><li>Assist users with onboarding, offboarding, device setup, application access, and account configuration.</li><li>Provide remote and occasional onsite support.</li><li>Develop and maintain internal knowledge base articles and technical documentation.</li></ul><p>Cybersecurity</p><ul><li>Assist with implementation and maintenance of IT security controls.</li><li>Monitor and respond to security alerts and suspicious activity.</li><li>Manage and troubleshoot MFA, conditional access, endpoint security, email security, and access controls.</li><li>Support email security platforms such as Barracuda, Mimecast, or equivalent.</li><li>Assist with phishing investigations, email quarantine, malware alerts, and security incidents.</li><li>Help maintain security policies and ensure users follow IT security best practices.</li><li>Participate in security awareness and cybersecurity training initiatives.</li></ul><p>IT Projects</p><ul><li>Participate in and lead technical projects from planning through implementation.</li><li>Assist with Microsoft 365 migrations, tenant migrations, domain/DNS changes, application deployments, and infrastructure upgrades.</li><li>Evaluate new technologies and make recommendations based on business requirements.</li><li>Work with vendors, MSPs, software providers, and consultants.</li><li>Create project documentation and ensure successful handover into IT operations.</li></ul><p>Automation &amp; Process Improvement</p><ul><li>Identify repetitive IT tasks and opportunities for automation.</li><li>Develop and maintain workflows using tools such as Power Automate, PowerShell, or similar technologies.</li><li>Improve onboarding, offboarding, access management, software deployment, and IT support processes.</li><li>Develop standardized procedures and documentation to improve operational efficiency.</li></ul><p>The ideal candidate is someone who:</p><ul><li>Thinks beyond simply closing tickets and looks for the root cause of problems.</li><li>Can independently troubleshoot and resolve technical issues.</li><li>Is comfortable taking ownership of IT systems and projects.</li><li>Has strong attention to security and understands the importance of protecting company data.</li><li>Communicates technical information clearly to both technical and non-technical users.</li><li>Is organized and able to manage multiple priorities.</li><li>Takes initiative and identifies opportunities to improve IT operations.</li><li>Can work effectively with both internal stakeholders and external technology vendors.</li><li>Is willing to learn new technologies and adapt to a constantly changing IT environment.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor from computer science or any other related field</p><p>3+ years of experience in IT support, systems administration, IT operations, or a related role.</p><p>Strong experience supporting Microsoft 365 and Entra ID.</p><p>Experience administering Windows environments and supporting macOS devices.</p><p>Strong troubleshooting and problem-solving skills across hardware, software, networking, and cloud services.</p><p>Experience with endpoint management/RMM platforms.</p><p>Working knowledge of networking concepts including TCP/IP, DNS, DHCP, VPNs, Wi-Fi, and firewalls.</p><p>Experience with cybersecurity tools and best practices.</p><p>Strong understanding of identity and access management, MFA, and least-privilege principles.</p><p>Experience with PowerShell or another scripting/automation language.</p><p>Strong written and verbal communication skills.</p><p>Ability to work independently and prioritize competing requests.</p><p>Fluent in English and Arabic</p><p>Manage 30+ persons to include UAE and Egypt team across different time zones (MENA, Europe, Asia)</p>

<p> Remote – Egypt</p><p> Full-Time | Monday–Friday</p><p>⏰ US Business Hours: 9:00 AM–6:00 PM Eastern Time</p><p> 7 - 8 USD/Hour Paid In EGP </p><p><br></p><p>We are specifically looking for someone with previous experience in IT/technology vendor management, channel partnerships, VARs, software, cloud, hardware, telecom, IT distribution, or related technology companies.</p><p><br></p><p>This is not a general customer service position. The successful candidate will work closely with technology vendors, partners, sales teams, and Customer Success Managers to manage existing relationships and establish new partnerships.</p><p><br></p><p>Key Responsibilities</p><p><br></p><p>• Manage relationships with existing technology vendors and partners</p><p>• Identify and establish relationships with new vendors and technology partners</p><p>• Request, review, and manage vendor quotations</p><p>• Assist with contract reviews and commercial negotiations</p><p>• Coordinate vendor-related projects and opportunities</p><p>• Communicate with suppliers, vendors, internal CSMs, and sales teams</p><p>• Understand customer requirements and identify appropriate technology/vendor solutions</p><p>• Support quoting and procurement-related activities</p><p>• Maintain accurate vendor, pricing, project, and partnership information</p><p>• Research and learn new software, cloud, hardware, telecom, and IT solutions</p><p>• Support the development and growth of the company's vendor and partner ecosystem</p><p><br></p><p>Required Experience</p><p><br></p><p>• Previous experience in Vendor Management, Partner Management, Channel Management, Channel Sales, IT Account Management, or Technology Business Development</p><p>• Experience working within a VAR, IT distributor, MSP, system integrator, software company, cloud provider, telecom company, or technology vendor is strongly preferred</p><p>• Experience communicating and negotiating with vendors and suppliers</p><p>• Experience obtaining and comparing vendor quotations</p><p>• Strong understanding of B2B technology products and services</p><p>• Excellent spoken and written English</p><p>• Strong negotiation and relationship-management skills</p><p>• Highly detail-oriented and organized</p><p>• Comfortable working directly with U.S.-based teams and partners</p><p>• Proficient with Microsoft Excel, Word, Outlook, Teams, and other Microsoft 365 applications</p><p>• Available full-time between 9:00 AM and 6:00 PM U.S. Eastern Time</p><p><br></p><p>Preferred</p><p><br></p><p>• Experience working with Value Added Resellers (VARs)</p><p>• Existing knowledge of technology vendor/channel ecosystems</p><p>• IT sales or business development experience</p><p>• Experience with software, SaaS, cloud, cybersecurity, hardware, networking, or telecom products</p><p>• Experience establishing new vendor or partner relationships</p><p><br></p><p>We are looking for someone who genuinely enjoys technology, relationship building, negotiation, and continuously learning about new IT solutions.</p>

About the Role:Reporting to the Head of IT, the Manager IT Projects and Applications is responsible for building and leading the IT delivery function of a greenfield high-speed railway organization in Egypt, overseeing the full lifecycle of enterprise applications from initial project delivery through to steady state operations and continuous improvement. This role starts with a strong project focus as the organization builds out its application landscape and evolves into owning a mature application portfolio as systems go live. You are successful when projects are delivered on time and within scope, live applications are stable and continuously improving, service providers are held to their commitments, and your team grows in capability and ownership over time. As the senior IT representative for application delivery and portfolio management, you are the face of the organization to its application service providers.<br>Key Responsibilities:Build and lead the IT Projects and Applications function, establishing delivery processes, governance standards, and team structures that scale with the organization. Own the application portfolio across the full lifecycle, from requirements and delivery through to live operations, ensuring systems remain fit for purpose as the organization grows. Lead the delivery of major IT projects, providing senior oversight on planning, risk management, scope control, and stakeholder alignment across complex multi-vendor programs. Define and own the release management framework for application changes, ensuring new functionality and system updates are introduced in a controlled and well-governed manner. Serve as the primary relationship owner with application service providers, representing the organization in commercial reviews, escalations, and strategic discussions while the team manages day-to-day delivery. Own financial oversight of the application portfolio including budget tracking, forecasting, and reporting, ensuring spend is transparent and aligned to business priorities. Ensure application governance practices are upheld across the portfolio including change control, audit readiness, data integrity, and compliance with organizational standards. Develop and grow a team of project managers and application specialists, creating clarity around roles, priorities, and individual development paths. Work closely with business stakeholders to translate operational needs into a prioritized application roadmap, balancing short-term delivery pressure with long-term platform health. Report on portfolio performance, delivery progress, and application health to the Head of IT and senior business stakeholders, providing a clear and current picture at all times.<br>Qualifications:Bachelor's degree in IT, Computer Science, or a related field; a master's degree or equivalent experience is a plus.7–10 years of experience in IT project delivery or application management, with a track record of leading complex multi-vendor programs and managing live application portfolios. Proven ability to build and structure an IT delivery function in a scaling or greenfield environment. Strong experience managing enterprise applications such as ERP, EAM, HRIS, or similar Saa S and cloud-hosted systems across their full lifecycle. Hands-on experience with test management in Saa S environments, including UAT coordination, defect management, acceptance criteria definition, and go-live readiness assessment Comfortable owning vendor relationships at a strategic level, including commercial reviews, escalations, financial reporting, and forecasting. Solid understanding of release and change management principles, with practical experience governing application changes in an enterprise environment. A natural leader who creates clarity, delegates effectively, and invests in the growth of those around them. Financially literate, with experience tracking budgets, managing forecasts, and reporting spend against plan. Relevant certifications are a plus, particularly PMP, PRINCE2, ITIL 4 Managing Professional, or COBIT 2019. Arabic required; strong professional English essential.<br>This role is for someone who wants to own something end to end — from the first project kickoff to a mature and well-run application portfolio that the whole organization depends on. The scope here grows with the organization.

Company Description Enterprise Business Solutions mea (EBS mea) is a professional IT and consulting services company dedicated to delivering high-quality technology solutions, business services, and strategic consultations. The company focuses on supporting client partners across Egypt, helping them compete effectively in today’s dynamic and fast-changing business environment. EBS mea works closely with organizations to understand their challenges and design tailored solutions that drive measurable results. The team is committed to long-term partnerships built on service excellence, innovation, and reliability.<br>Role Description The Sales Account Manager IT role is a full-time, on-site position based in Qesm 2nd 6 October. This role is responsible for managing and growing a portfolio of clients by promoting IT solutions and services, building strong relationships, and ensuring ongoing customer satisfaction. Day-to-day activities include identifying and qualifying new leads, conducting client meetings and presentations, preparing proposals, and negotiating contracts in coordination with internal teams. The Sales Account Manager will collaborate with technical and consulting staff to align solutions with client needs, follow up on projects and service delivery, and maintain accurate records in CRM or sales tracking systems. The role also involves monitoring market trends, participating in sales planning, and meeting defined sales targets and performance metrics.<br>Qualifications<br> <br>Strong account management skills, including maintaining and growing client relationships and driving customer satisfaction. Proven experience in customer service and communication, with the ability to handle inquiries, resolve issues, and present solutions clearly. Ability to perform lead generation activities, including prospecting, networking, and qualifying opportunities. Strong interpersonal and negotiation skills, with the capacity to work effectively with diverse stakeholders. Background in IT sales or technology solutions, with understanding of professional services and consulting offerings. Ability to work on-site in Qesm 2nd 6 October and collaborate with cross-functional teams. Organizational and time management skills, including maintaining accurate sales documentation and reporting. Bachelor’s degree in Business, IT, or a related field, or equivalent practical experience. Proficiency with CRM systems and standard office productivity tools. Fluency in English and Arabic, both written and spoken, is highly beneficial.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Description<br><p><u><strong>About the Role&nbsp;</strong></u></p><br><p>Our GTI Team is searching for a friendly, energetic IT Help Desk <u><strong>Intern </strong></u>to join us at our Cairo location. You’ll be the go-to person for our employees dealing with daily tech issues. You'll play a major role in addressing internal user issues, answering questions, and helping things run smoothly. If you like solving problems, meeting new people, and you’re eager to jump into IT support, we want to hear from you!!&nbsp;</p><br><p><u><strong>What you'll do....</strong></u></p><br><ul><li>You'll be one of our&nbsp;go-to help desk Interns at our&nbsp;Cairo location! You'll resolve daily hardware and software problems on laptops, desktops,&nbsp;phones, and printers.</li><li>When issues can't be solved remotely,&nbsp;you'll jump in to assist employees&nbsp;face-to-face.</li><li>Keep the business&nbsp;running smoothly, aiming for same-day ticket closures.&nbsp;</li><li>Set up machines, ensure&nbsp;new hires &amp; current&nbsp;employees&nbsp;are up and running with the correct access.</li><li>If there are system upgrades or we have unexpected outages, you'll work directly with the global network and engineering teams.&nbsp;</li><li>Keep a clean and detailed&nbsp;record of all company equipment/gear.</li><li>Ensure every&nbsp;process aligns with our our company security policies and procedures</li></ul><br>Qualifications<br><ul><li>6 months - 2 years in the IT Help Desk or Tech Support field</li><li>Recent graduates&nbsp;with prior&nbsp;internship and solid tech background are encouraged to apply!</li><li>A Degree in Computer Science, IT, or something similar is great but hands-on experience and a knack for fixing computers&nbsp;is just as valuable!!</li><li>You should have a working knowledge of&nbsp;Windows OS, Active Directory, basic networking,&nbsp;cables, routers, IP addresses, etc.</li><li>Certifications such as&nbsp;CompTIA A+, Network+, CCNA, or Microsoft Fundamentals are a bonus, but a willingness to learn on the job is even better!</li><li>Good English and Arabic communication is key, you'll&nbsp;need to explain tech issues to end-users&nbsp;who are not familiar with&nbsp;technical issues.</li><li>A positive attitude and staying calm under pressure will be key</li><li>High-level of integrity is a must</li><li>You'll also need to be open&nbsp;with rotating shifts, including weekends, as our our site runs 24/7.</li></ul><br>Additional Information<br><p>All your information will be kept confidential according to EEO guidelines.</p><br><br><br> </div>

<p>We are looking for a motivated and analytical IT Specialist to join our team. This opportunity is ideal for fresh graduates with strong problem-solving skills, an interest in technology, and the potential to grow within a professional working environment.</p><p>The ideal candidate should have a basic understanding of coding, an interest in data analysis and dashboard development, and the ability to work on a computer for extended periods while maintaining focus and productivity.</p><p>Key Responsibilities</p><p>● Analyze data and assist in preparing reports and dashboards.</p><p>● Support the development, maintenance, and improvement of data dashboards and reporting tools.</p><p>● Identify technical issues, troubleshoot problems, and propose practical solutions.</p><p>● Apply basic programming and coding knowledge to technical tasks.</p><p>● Organize, review, and interpret data to support business operations and decision-making.</p><p>● Assist with system improvements, data management, and other IT-related tasks.</p><p>● Collaborate with team members to improve workflows and operational efficiency.</p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree in Computer Science or a related field.</p></li><li><p>Fresh graduates are encouraged to apply.</p></li><li><p>Basic understanding of programming and coding concepts.</p></li><li><p>Strong problem-solving and analytical thinking skills.</p></li><li><p>Interest in data analysis, reporting, and dashboard building.</p></li><li><p>Good attention to detail and willingness to learn.</p></li><li><p>Ability to work independently and manage tasks effectively.</p></li><li><p>Ability to maintain concentration and work at a computer for extended periods.</p></li></ul><p><strong>What We Value</strong></p><ul><li><p>Potential and willingness to learn over extensive professional experience.</p></li><li><p>Logical thinking and a structured approach to problem-solving.</p></li><li><p>Curiosity, initiative, and adaptability.</p></li><li><p>A genuine interest in technology, data, and continuous improvement.</p></li></ul><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Job Overview</strong><br>American Trophy specialises in providing custom awards, trophies, and promotional products for a diverse range of events and recognition purposes. Serving schools, businesses, and other organisations, we are dedicated to honouring achievements and milestones through personalised service and high-quality products. We are currently seeking a dedicated and proficient <strong>IT Support Specialist</strong> to join our team and ensure the smooth operation of our technology infrastructure. The ideal candidate will be the first point of contact for all IT-related queries, providing technical assistance and support to our staff.<br><strong>Job Title:</strong> <strong>IT Support Specialist</strong><br><strong>Location:</strong> <strong>Miami, Florida, United States</strong><br><strong>Employment Type:</strong> <strong>Full-Time</strong><br><strong>Salary:</strong> <strong>$25 - $27 USD per hour</strong><br><strong>Responsibilities</strong><br>* Provide first-line technical support to on-site and remote employees, troubleshooting hardware, software, and network issues.<br>* Install, configure, and maintain computer systems, peripherals, and company software.<br>* Diagnose and resolve technical problems in a timely and effective manner, escalating complex issues to senior staff when necessary.<br>* Manage user accounts, including creation, modification, and deletion in accordance with company policy.<br>* Assist with the setup of new workstations and the onboarding of new employees.<br>* Maintain an accurate inventory of all IT assets, including hardware, software licences, and peripherals.<br>* Support the implementation of new technologies and system upgrades.<br>* Create and maintain documentation for IT processes, procedures, and user guides.<br><strong>Qualifications</strong><br>* Proven experience working in an IT support role or a similar technical position.<br>* Strong knowledge of computer hardware, operating systems (Windows/macOS), and office productivity software.<br>* Familiarity with network principles, including TCP/IP, DNS, and DHCP.<br>* Excellent problem-solving and analytical skills with a keen attention to detail.<br>* Strong communication and interpersonal skills, with the ability to explain technical concepts to non-technical users.<br>* A customer-focused attitude and a commitment to providing high-quality support.<br>* Professional certifications such as CompTIA A+ or Microsoft Certified Professional are highly desirable.<br>* Ability to work independently and manage multiple tasks effectively.</p><br><br> <br><br> </div>

<p><h4>Join us</h4> <p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p> <h4>Role profile</h4> <p>Plan, develop, administer and deploy Office IT systems to provide the required system performance and availability.<br> Implement projects related to Office IT systems to ensure that business requirements are well incorporated in solution systems and plans for smooth delivery and support.</p> <h4>Role responsibilities</h4> <ul> <li>Implement and operate managed systems at a high level of performance and on-time delivery and support.</li> <li>Check day-to-day work and KPIs required to keep the managed systems up, running, and supporting business activities.</li> <li>Troubleshoot crises related to the managed systems and consult vendors when needed.</li> <li>Provide information for managed systems to other lines of IT support.</li> <li>Coordinate regular meetings with customers at a professional level to track complaints, requirements, and systems performance.</li> </ul> <h4>Qualifications and competencies</h4> <p><strong>Core competencies, knowledge and experience:</strong></p> <ul> <li>Dedication, sense of ownership, and ability to work within a team.</li> <li>Provide innovative technologies, solutions, and new ideas.</li> <li>Report risks of the managed systems and their notifications to direct report.</li> <li>Communication and presentation skills.</li> </ul> <p><strong>Must have technical / professional qualifications:</strong></p> <ul> <li>BSc of Engineering or Computer Science.</li> <li>Minimum 1-2 years IT working experience in managing Microsoft systems.</li> <li>Familiar with the following systems: <ul> <li>Active Directory</li> <li>Microsoft Exchange</li> <li>Microsoft 365 (MS Teams, Exchange Online, Azure AD, etc.)</li> </ul> </li> </ul> <h4>Not a perfect fit?</h4> <p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p> <h4>Who we are</h4> <p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live, and we protect the planet whilst helping our customers do the same.</p> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds, and cultures. We're committed to increasing diversity, ensuring equal representation, and making Vodafone a place everyone feels safe, valued, and included.</p> <p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please contact the recruitment team for guidance.</p> <p>Together we can.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div> <p> <strong>POSITION SUMMARY</strong> </p> <p> </p> <p>Troubleshoot and resolve technical problems or issues related to computer software and systems. Provide technical guidance and recommendations to resolve business problems. Analyze, recommend, and implement process improvements. Enter commands and activate controls on computer and peripheral equipment to integrate and operate equipment. Troubleshoot, modify, support, manage, and maintain applications programs and user accounts. Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities. Train or instruct users in the proper use of hardware or software. Manage and coordinate planning, design, operations, maintenance, and resource allocation of telecommunications activities, including client/server support and strategic and tactical planning. Consult with and advise others on administrative policies and procedures, technical problems, priorities, and methods related to telecommunications.</p> <p> </p> <p>Assist management in hiring, training, scheduling, evaluating, disciplining, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Follow all company policies and procedures; protect company assets. Speak with others using clear and professional language. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Visually verify information. Enter and locate information using computers/Point of Sale (POS) systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p> <p> </p> <p>PREFERRED QUALIFICATIONS</p> <p>Education: Technical, Trade, or Vocational School Degree.</p> <p>Related Work Experience: At least 2 years of related work experience.</p> <p>Supervisory Experience: No supervisory experience.</p> <p>License or Certification: None</p> <p> </p> <p> </p> </div> <div> </div> <p><br></p></div></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>dubizzle Egypt is the leading marketplace for selling and buying online in the region.<br> Our aim is to upgrade people’s lives by facilitating deals and identifying attractive opportunities for both individuals and businesses.<br> Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for themselves, the market, and the planet.<br> As part of dubizzle, we are alongside some of the strongest classifieds brands in the market.<br> With a collective strength of 8 brands, we have more than 160 million monthly users that trust in our dedication to providing them with the best platform for their needs.<br> As an IT Manager, you will be responsible and accountable for managing IT Operations for Bayut and dubizzle and supervising the implementation and maintenance of the company’s local IT infrastructure.<br> You will work closely with all employees to ensure they can work seamlessly without worrying about IT issues.<br> In this role, you will: Manage IT Operations for Bayut and dubizzle.<br> Manage organizational fiscal years, Capex/Opex planning, forecasting and expense management.<br> Proactively identify performance weaknesses and propose solutions.<br> Lead teams in problem management, change management and improvement opportunities to reduce incident counts.<br> Collaborate with other technical and functional teams to document and support business rules and operating procedures.<br> Diagnose and resolve technical issues related to Bayut and dubizzle employees.<br> Provide L2 desktop support (Windows/Mac/Linux).<br> Server Administration.<br> Set up and configure new laptops and desktops.<br> Conduct regular system audits.<br> Administer and maintain Wireless access points, VPN and company-issued mobile devices.<br> Ensure security and upgrades are applied to desktops and laptops and kept up to date.<br> Provide network support and resolve issues with routers and access points.<br> Perform support duties, as required, to meet specific operational objectives.<br> Provide ongoing guidance, feedback and mentoring support to the team.<br> Proactively track, review team performance and provide feedback for improvements.<br> Comply and help to maintain quality service by establishing and enforcing the company’s standards.<br> Identify opportunities for team development and skills advancement.<br> A fast paced, high performing team.<br> Comprehensive Health Insurance Life Insurance Rewards &amp; Recognitions Learning &amp; Development opportunities #Egyptdubizzle Qualifications: Bachelor’s degree in Computer Science or a related field.<br> Any of the certifications, such as MCSE, MCSA, RHCE, CCNA, or Fortinet Experience: 5+ years of experience in IT with a progressive career and at least 1+ years in leading a team.<br> Experience in Enterprise Antivirus Solution.<br> Experience in managing Active Directory and GPO.<br> Experience in managing Firewalls, switches / routers (Preferably Fortinet, Cisco).<br> Experience with various Operating systems, Endpoint Security and Patch management.<br> Experience with cloud-based systems and tools.<br> Network Management (Cisco Meraki).<br> Knowledge: Familiarity with MDM tools such as Maas360 or Desktop Central is a plus.<br> Demonstrated skills in configuring/managing any enterprise-level routers/firewall, such as Cisco, Fortinet and Mikrotik.<br> Knowledge of ITIL best practices.<br> ITSM knowledge and experience (Preferably ServiceNow).<br> Proficient with G Suite, Endpoint security, and familiarity with an IT service desk ticketing tool.<br> Skills: Strong written and verbal communication, organisational, and problem-solving skills.<br> Strong Leadership skills Ability to drive change and adapt quickly.<br> Traits: Friendly attitude and the ability to interact with diverse personalities and levels of management.<br></span> </div>

IT Integration Lead | We’re Hiring<br>We are looking for an experienced IT Integration Lead to join our technology team and take ownership of the integration of applications and systems across the enterprise technology landscape. The role is responsible for managing end-to-end integration activities, ensuring seamless communication between systems, maintaining data consistency, supporting application performance, and delivering scalable and reliable integration solutions.<br>Key Responsibilities:<br>Lead the planning, execution, and oversight of application and system integration projects across the IT environment. Manage the end-to-end integration process, ensuring successful implementation and alignment with business and technical requirements. Support change management activities, including impact assessment, testing, validation, and quality assurance before changes are moved into production. Provide technical 2nd-level support for enterprise applications, including evaluation, installation, maintenance, troubleshooting, and issue resolution. Identify, investigate, and resolve operational, administrative, and application support requests to ensure optimal system functionality. Develop and execute implementation, communication, and production change plans to ensure smooth application deployments. Monitor application performance, generate configuration reports, perform root-cause analysis, and implement permanent solutions for recurring issues. Design, develop, and manage APIs to enable effective communication and data exchange between different systems. Work with middleware, API management, ETL tools, and other integration technologies to deliver robust integration solutions. Perform data mapping and transformation to ensure consistency, compatibility, and accuracy across integrated systems. Research and recommend integration best practices, tools, and solutions to continuously improve the IT environment. Collaborate with internal teams, business stakeholders, application partners, and vendors to resolve technical issues and maintain system performance. Act as a Technical Subject Matter Expert (SME), providing technical consultation and support during application implementation projects. Maintain comprehensive technical documentation covering integration solutions, processes, configurations, and support requirements. Ensure integration solutions follow appropriate security protocols and best practices while supporting compliance requirements. Align integration initiatives with business processes and overall organizational objectives.<br>Requirements:<br>Bachelor’s degree in Computer Science, Information Systems Management, or another technology-related discipline.3–5+ years of relevant experience working with integration technologies, including middleware, API management, and ETL tools. Strong knowledge of integration protocols and standards such as REST, SOAP, JSON, and XML. Experience in API design, development, management, data mapping, and transformation. Strong understanding of enterprise architecture principles and the ability to design scalable and robust integration solutions. Solid experience in system analysis and design, troubleshooting, and integration solution development. Strong project management and organizational skills, with the ability to manage timelines and deliver integration projects successfully. Knowledge of integration security protocols and best practices. Strong communication and stakeholder-management skills, with the ability to work effectively across technical and business teams. Experience with FMCG business applications and an understanding of relevant business processes is preferred. Strong technical knowledge of Windows and Linux operating systems, SQL, Oracle, networking fundamentals, Java/XML, and HTML. Experience with Oracle and Microsoft application platforms and enterprise mobile applications across i OS and Android is an advantage. English proficiency is required. Strong analytical, problem-solving, planning, organization, teamwork, and customer-focused skills.<br>Preferred Certifications:<br>Candidates with relevant professional certifications are preferred, including:Boomi Integration Developer Certification Microsoft Certifications Oracle Certifications PMP (Project Management Professional)<br>Key Competencies:<br>Analytical Thinking Problem Solving Planning & Organizing Taking Initiative Teamwork & Communication Customer Focus Stakeholder Management Change Management Technical Troubleshooting<br>Why This Role?<br>This is an opportunity for an experienced integration professional to play a key role in connecting enterprise applications and systems, improving operational efficiency, supporting business continuity, and contributing to scalable technology solutions. If you have the technical expertise and integration experience required for this role, we would like to hear from you.<br>Apply now and join our team as an IT Integration Lead.#Hiring #ITJobs #Integration Lead #ITIntegration #Integration #APIs #Middleware #ETL #APIManagement #Technology Jobs #ITCareers #FMCG #Tech Jobs

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p><strong><u>About Us:&nbsp;</u></strong></p><br><p>Sutherland is looking for a highly motivated and passionate individual to join us as IT Specialist for out IT team. If you are seeking for new career opportunities and you are confident that you have what the skills and experience required, we want to work with you!</p><br><br>Job Description<br><p><u><strong>About the Role&nbsp;</strong></u></p><br><p>We’re searching for a friendly, energetic IT Help Desk intern to join us at our Cairo location. Here, you’ll be the go-to person for teammates dealing with daily tech hiccups—fixing issues, answering questions, and helping things run smoothly. If you like solving problems, meeting new people, and you’re eager to jump into IT support as your first step, we want to hear from you.</p><br><p><u><strong>What you will do (responsibilities)</strong></u></p><br><ul><li>You'll be the main tech person on the floor. Fix daily hardware and software problems on computers, phones, and printers.</li><li>When remote fixes don't work, you jump in to help people face-to-face. Your job is to keep things running smoothly and try to close tickets the same day.</li><li>You'll also set up machines, get new hires online with the right access, and run basic network cables.</li><li>If there are system upgrades or we have unexpected outages, you'll work with the global network and engineering teams. You'll help them find problems on-site.</li><li>Keep a good record of all our tech gear and hardware. Make sure everything follows our security rules and company guidelines for keeping info safe.</li></ul><br>Qualifications<br><ul><li>We're looking for someone with 0-2 years in IT help desk or tech support. Fresh grads with an internship and solid tech background are totally welcome.</li><li>A degree in Computer Science, IT, or something similar works, but honestly, hands-on experience and a knack for fixing computers counts too.</li><li>You should know Windows OS, Active Directory, and basic networking stuff&nbsp; cables, routers, IP addresses. Certifications like CompTIA A+, Network+, CCNA, or Microsoft Fundamentals are a bonus, but a real willingness to learn on the job is even better.</li><li>Good English and Arabic communication is key; you need to explain tech issues to people who don't know tech.</li><li>A positive attitude and staying calm under pressure are important, plus being a team player with integrity.</li><li>&nbsp;You'll also need to be okay with rotating shifts, including weekends, because our site runs 24/7.</li></ul><br>Additional Information<br><p>All your information will be kept confidential according to EEO guidelines.</p><br><br><br> </div>

Over all Job Purpose: The PMO Senior should define and implement Project Management standards, methodologies, processes, templates and practices. Ensure that the deliverables are delivered on time, within budget and at the appropriate level of quality. Manage projects closure and transition into business as usual. Follow up on all projects implementation action plans and corrective actions with their stakeholders. Qualifications:Define and implement Project Management standards, methodologies, processes, templates and practices Manage projects and coordinate all contributors (internal and external) Ensure that the deliverables are delivered on time, within budget and at the appropriate level of quality Manage communication throughout projects Manage projects closure and transition into business as usual Follow up on all projects implementation action plans and corrective actions with their stakeholders Create and deliver effective, accurate progress and executive reports Follow up with all area managers on their plans progress, missing tasks and resources allocations, to ensure having a proper plan. Maintain projects required documentation and their quality. Attend all CITO meetings with projects stakeholders in sake of monitoring (sending MOM), and following up (preparing action plan). Identify and follow-up on the agreed corrective actions to overcome any showstoppers/risk that could negatively effect on projects progress. Prepare a summary report on the progress of each project before the CIO meeting with the related stakeholders Prepare monthly report that reflects IT projects status. Handle the whole company request forms for adding responsibilities, reports, and utilities. Review requests to match users profiling and overcome conflict of interest. Maintain needed approvals for each request. Enter requests on application to keep track of each employee requests history. Requirments:Educational Requirements: Bachelor’s Degree in Business or Engineering or any other relevant major Special Certification or Training Required: PMP certified is a plus Required Industry Experience: 3-5 years Technological Requirements: Proficiency in MS-Project, MS-Power Point and MS-Excel.