وظائف Active Directory - القاهرة مصر

<p><strong>* Bachelor's degree in Computer Science, Information Technology, or a related field.</strong></p><p><strong>* 3–5 years of experience as a System &amp; Network Administrator or similar role.</strong></p><p><strong>* Strong knowledge of Windows Server Administration (2016/2019/2022).</strong></p><p><strong>* Hands-on experience with Active Directory, DNS, DHCP, Group Policy, and File Servers.</strong></p><p><strong>* Strong experience with VMware and/or Hyper-V virtualization.</strong></p><p><strong>* Solid understanding of TCP/IP, VLAN, Routing, Switching, VPN, Wireless, and Network Security.</strong></p><p><strong>* Hands-on experience configuring and managing FortiGate and Sophos Firewalls.</strong></p><p><strong>* Experience with Veeam Backup &amp; Replication and Disaster Recovery solutions.</strong></p><p><strong>* Hands-on experience with Panasonic PBX Systems.</strong></p><p><strong>* Experience administering and supporting 3CX Phone System.</strong></p><p><strong>* Familiarity with endpoint security, antivirus solutions, and cybersecurity best practices.</strong></p><p><strong>Requirements</strong></p><p></p><p><strong>- Install, configure, and maintain Windows Server environments (2016/2019/2022).</strong></p><p>&nbsp;</p><p><strong>- Administer Active Directory, Domain Controllers, Group Policy, DNS, DHCP, and File Servers.</strong></p><p>&nbsp;</p><p><strong>- Design, implement, configure, and maintain LAN, WAN, VPN, Wireless, and network infrastructure.</strong></p><p>&nbsp;</p><p><strong>- Configure, manage, and troubleshoot routers, switches, firewalls (FortiGate &amp; Sophos), VPN tunnels, and network security policies.</strong></p><p>&nbsp;</p><p><strong>- Monitor network performance, WAN connectivity, and proactively resolve infrastructure issues.</strong></p><p>&nbsp;</p><p><strong>- Install, configure, and maintain virtualization platforms (VMware &amp; Hyper-V).</strong></p><p>&nbsp;</p><p><strong>- Manage VMware infrastructure, virtual machines, clusters, and storage resources.</strong></p><p>&nbsp;</p><p><strong>- Administrator Veeam Backup &amp; Replication, create backup jobs, verify backup integrity, and support disaster recovery operations.</strong></p><p>&nbsp;</p><p><strong>- Install, configure, and maintain endpoint security, antivirus solutions, and security patches.</strong></p><p>&nbsp;</p><p><strong>- Apply Windows updates, firmware upgrades, and system patches to ensure infrastructure stability and security.</strong></p><p>&nbsp;</p><p><strong>- Monitor system health, storage utilization, and network availability to ensure maximum uptime.</strong></p><p>&nbsp;</p><p><strong>- Install, configure, administer, and troubleshoot Panasonic PBX Systems.</strong></p><p>&nbsp;</p><p><strong>- Administrator and support 3CX Phone System, including extensions, SIP trunks, IVR, Ring Groups, Call Queues, Call Routing, and reporting.</strong></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>WE RE HIRING A DESKTOP SUPPORT ENGINEER IN EGYPT! Excis is a global IT support leader, driven by innovation and collaboration. We're looking for a proactive Desktop Support Engineer to join our team in Cairo. Join us for a rewarding career in a supportive, family-like environment where you'll look forward to coming to work every day. Client in 190+ countries 6000+ Engineers 200+ Enterprise Clients We foster an open, friendly, and supportive growth-oriented culture where individual achievements fuel team success. From solving complex IT challenges to celebrating wins together, we put our people first.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Install and maintain desktop hardware/software (Windows, Office 365)</li><li>Troubleshoot issues via helpdesk ticketing systems</li><li>Manage user accounts in Active Directory</li><li>Support mobile devices (iOS/Android)</li><li>Ensure security with anti-virus and encryption tools</li><li>Requirements</li><li>Bachelor's in Computer Science or related field</li><li>CompTIA A+ or MCP certification preferred</li><li>Experience with Windows, Active Directory, and hardware troubleshooting</li><li>Strong problem-solving and customer service skills</li><li>Professional and willing to learn</li></ul><p></p></section>

WE’RE HIRING AS A DESKTOP SUPPORT ENGINEER AT EGYPT! Excis is a global IT support leader, driven by innovation and collaboration. We're looking for a proactive Desktop Support Engineer to deliver hands-on technical support across hardware, software, and data center environments across multiple locations. Join us for a rewarding career in a supportive, family-like environment where you'll look forward to coming to work every day. Client in 190+ countries6000+ Engineers200+ Enterprise Clients We foster an open, friendly, and supportive growth-oriented culture where individual achievements fuel team success. From solving complex IT challenges to celebrating wins together, we put our people first. Start your journey with Excis and grow with us!<br>Location: Southern Business District,Cairo Festival City, Road 90,Fifth Settlement, New Cairo City, Cairo,Egypt. PO Box 171-11835<br>What You’ll Do:Provide deskside and onsite support for Windows OS (7/10), MS Office, desktops, notebooks, printers, and handheld devices, including hands-and-feet support for network and data center equipment. Troubleshoot and assist end users with mobile device setup, activation, and performance issues across i OS, Android, and Black Berry devices. Support conference room A/V equipment, Windows image build processes, SCCM deployments, and use remote connectivity tools (SMS, Bomgar, Web Ex, Live Meeting, Windows Native tools).<br>What You Need:2–4 years of hands-on experience in deskside / onsite support with strong troubleshooting skills in Windows OS installation, MS Office, desktop hardware/software, and basic networking concepts. Solid experience providing hands-and-feet support for network and data center equipment, including familiarity with Active Directory (user accounts, Exchange mailboxes, distribution lists). Good knowledge of i OS/Android device support, Windows image build process, and SCCM deployments. Strong customer service skills with excellent written and verbal communication abilities. Basic understanding of audio/video equipment and conference room setup; remote desktop connectivity tool experience required.<br>Why Join Us? At Excis, your work matters. You'll be part of a dynamic, hands-on team where your technical expertise directly enhances user satisfaction and operational success. We offer a supportive environment that encourages professional growth, continuous learning, and collaboration across diverse technologies. Enjoy competitive compensation and the chance to contribute to a global IT leader that values innovation and excellence.<br>Ready to make a difference and grow your career? Apply now to join Excis in Egypt and be at the forefront of IT support excellence!

<ul><li><p>Administer and support Windows Server environments (physical and virtual).</p></li><li><p>Manage and maintain Active Directory, DNS, Group Policy, and related Microsoft infrastructure services.</p></li><li><p>Support Microsoft 365 and Microsoft Entra ID administration including user provisioning, group management, license assignment, MFA, and identity-related operations.</p></li><li><p>Monitor server health, system performance, event logs, and service availability.</p></li><li><p>Administer and support virtualization platforms including VMware vSphere, Horizon VDI, and Microsoft Hyper-V.</p></li><li><p>Perform routine server maintenance activities including patching, updates, and security hardening based on approved procedures.</p></li><li><p>Monitor backup operations using Veeam Backup &amp; Replication and participate in recovery validation and disaster recovery testing activities.</p></li><li><p>Support DAS, NAS, SAN, and storage infrastructure monitoring and capacity management activities.</p></li><li><p>Troubleshoot and resolve infrastructure-related incidents involving servers, virtualization, storage, backup, identity, and Microsoft services.</p></li><li><p>Implement approved system configurations and infrastructure changes according to IT standards and change management procedures.</p></li><li><p>Monitor security alerts, system vulnerabilities, patch compliance status, and abnormal authentication activities. Participate in vulnerability remediation activities and escalate security-related issues when required.</p></li><li><p>Execute PowerShell scripts and assist in maintaining automation tasks.</p></li><li><p>Create and maintain technical documentation, standard operating procedures (SOPs), and infrastructure diagrams.</p></li><li><p>Prepare operational reports related to infrastructure health, backup status, system availability, and identified risks.</p></li><li><p>Participate in disaster recovery, business continuity, and infrastructure improvement initiatives.</p></li><li><p>Participate in planned maintenance and provide after-hours support when required.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor's Degree in Computer Science, Computer Engineering, Information Technology, or a related field.</p></li><li><p>1–3 years of experience in System Administration, Infrastructure Support, or a related field.</p></li><li><p>Good knowledge of:</p><ul><li><p>Windows &amp; Linux Server Administration</p></li><li><p>Active Directory, Group Policy, DNS &amp; DHCP</p></li><li><p>Microsoft 365 Administration</p></li><li><p>Microsoft Entra ID</p></li><li><p>VMware vSphere, Horizon VDI, and Microsoft Hyper-V</p></li><li><p>Backup Solutions (Veeam)</p></li><li><p>Antivirus &amp; Endpoint Security Solutions</p></li><li><p>DAS, NAS, and SAN Storage Concepts</p></li><li><p>PowerShell automation and scripting.</p></li><li><p>Basic networking knowledge (TCP/IP, VLANs, Routing, Switching, DNS)</p></li></ul></li><li><p>Strong troubleshooting and problem-solving skills.</p></li><li><p>Good communication and teamwork skills.</p></li><li><p>Ability to work under pressure and manage multiple priorities.</p></li><li><p>Strong documentation and organizational skills.</p></li><li><p>Willingness to learn and develop advanced infrastructure and cloud administration skills.</p></li></ul><p></p><hr><p></p>

???? ITS is Hiring: Senior System Administrator We’re excited to announce that ITS is looking for an experienced Senior System Administrator to join our growing team! If you have strong expertise in datacenter technologies, Microsoft infrastructure, virtualization, and cloud platforms — we want to meet you! ????<br>???? Education BSc in Computer Science, Information Technology, or Engineering.<br>???? Key Responsibilities Manage datacenter systems, including networking, storage, VMware and Hyper‑V. Administer Active Directory, DNS, DHCP, WSUS & GPOs. Support Office 365, Azure AD, and Exchange Online. Manage Citrix environments (Net Scaler & CVAD). Handle SCCM deployment (OSD, SUP, MP, DP). Perform troubleshooting, monitoring, and preventive maintenance. Administer Nutanix HCI clusters. Ensure system security, compliance, and proper documentation.<br>???? Requirements3–5 years of experience in System Administration. Strong hands‑on experience with VMware v Sphere. Excellent Microsoft infrastructure knowledge. Citrix expertise. SCCM experience. VMware experience — MUSTAzure experience — MUST Nutanix experience — MUST

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p> <strong>Job Description</strong> </p> <ul> <li> System administration and maintenance </li> <li> Server deployment and configuration </li> <li> Patch management, updates, and vulnerability assessment </li> <li> Backup and disaster recovery </li> <li> Monitoring and troubleshooting server infrastructure </li> <li> User and access management </li> <li> System performance optimization </li> <li> Infrastructure documentation and reporting</li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p> <strong>Requirements</strong> </p> <ul> <li> Active Directory services (AD, DNS, DHCP, GPO, CA, etc.) </li> <li> Microsoft Cloud services (Microsoft 365 services, Azure, Exchange Online, Intune, etc.) </li> <li> Virtualization platforms (VMware, Hyper-V) </li> <li> Storage solutions (Dell EMC, Unity) </li> <li> Endpoint security (EDR, encryption, antivirus) </li> <li> Microsoft System Center Configuration Manager (SCCM) </li> <li> Backup solutions (Veeam, Veritas) </li> <li> Microsoft Windows Server </li> <li> Windows Server administration and troubleshooting </li> <li> Microsoft Azure administration </li> <li> Microsoft Exchange Online administration </li> <li> Group Policy management (GPO) </li> <li> DNS and DHCP administration </li> <li> VMware and Hyper-V management </li> <li> Backup and recovery operations using Veeam and Veritas </li> <li> Security hardening and vulnerability remediation </li> <li> Storage administration and monitoring </li> <li> PowerShell scripting and automation </li> <li> Microsoft Intune administration</li> <li> Patch deployment and update management using SCCM</li> </ul><p></p></section>

Job Description<br><br> System administration and maintenance Server deployment and configuration Patch management, updates, and vulnerability assessment Backup and disaster recovery Monitoring and troubleshooting server infrastructure User and access management System performance optimization Infrastructure documentation and reporting<br><br>Requirements<br><br>Requirements<br><br> Active Directory services (AD, DNS, DHCP, GPO, CA, etc.) Microsoft Cloud services (Microsoft 365 services, Azure, Exchange Online, Intune, etc.) Virtualization platforms (VMware, Hyper-V) Storage solutions (Dell EMC, Unity) Endpoint security (EDR, encryption, antivirus) Microsoft System Center Configuration Manager (SCCM) Backup solutions (Veeam, Veritas) Microsoft Windows Server Windows Server administration and troubleshooting Microsoft Azure administration Microsoft Exchange Online administration Group Policy management (GPO) DNS and DHCP administration VMware and Hyper-V management Backup and recovery operations using Veeam and Veritas Security hardening and vulnerability remediation Storage administration and monitoring Power Shell scripting and automation Microsoft Intune administration Patch deployment and update management using SCCM

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div><br> </div> <div> <br> </div> <div> Excis is a global IT support leader, driven by innovation and collaboration. We're looking for a proactive <b>Desktop Support Engineer</b> to join our team in Cairo. Join us for a rewarding career in a supportive, family-like environment where you'll look forward to coming to work every day. <br> </div> <ul> <li> <span>Client in 190+ countries<br> </span></li> <li>6000+ Engineers<br> </li> <li>200+ Enterprise Clients<br> </li> </ul> <div> We foster an open, friendly, and supportive growth-oriented culture where individual achievements fuel team success. From solving complex IT challenges to celebrating wins together, we put our people first.<br> </div> <div> <b> <br> </b> </div> <div> <b>Key Responsibilities: </b> <br> </div> <ul> <li>Provide first/second level contact and problem resolution for customer issues. <br> </li> <li>Work with Third Party Vendors to remediate complex AV issues as needed.<br> </li> <li>Provide timely communication on issue status and resolution.<br> </li> <li>Maintain ticket updates for all reported incidents.<br> </li> <li>Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.<br> </li> <li>Should have basic knowledge of Mac operating system, to support Apple pc users.<br> </li> <li>Install, upgrade, support and troubleshoot for printers, computer hardware.<br> </li> <li>Performs general preventative maintenance tasks on computers, laptops, printers.<br> </li> <li>Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.<br> </li> <li>Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.<br> </li> </ul> <div> <br> </div> <div> <br> </div> <br><b> Requirements </b><br> <ul> <li> <span> <span>Bachelor Degree or equivalent in Computer Science or related field.</span> <br> </span></li> <li> <span> <span>Minimum of 18 months years of IT experience.</span> </span> <br> </li> <li>Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.<br> </li> <li>Mobile device management, including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.<br> </li> <li>Proven analytical, troubleshooting and problem- solving skills.<br> </li> <li>Proven ability to multi-task, effectively determine priorities and meet SLA s.<br> </li> <li>Excellent communication relationship-building and internal customer service skills<br> </li> <li>Adaptable and flexible in a fast-changing industry and work environment.<br> </li> </ul> <div> <br> </div> <br></div></section>

LEONI is a global provider of products, solutions and services for energy and data management in the automotive industry. The group of companies has around 86,000 employees in 21 countries and generated consolidated sales of EUR 3.9 billion in 2025.<br><br>The value chain ranges from standardized cables and special and data cables to highly complex wiring systems and related components, from development to production. As an innovation partner with distinctive development and systems expertise, we support our customers on the path to increasingly sustainable and connected mobility concepts from autonomous driving to alternative drives as well as charging systems.<br><br>Job Description<br><br>Manage and maintain IT infrastructure including servers, storage systems, virtualization platforms (VMware v Sphere), network equipment, and end-user devices to ensure reliable operations.<br><br>Administer Microsoft Active Directory, Group Policies, DNS, DHCP, File Services, and Microsoft 365 services to support organizational IT needs.<br><br>Monitor system performance, availability, backups, and security events; implement and maintain cybersecurity best practices, endpoint protection, and access management controls to ensure business continuity.<br><br>Install, configure, and troubleshoot network equipment including switches, wireless networks, and IP telephony solutions to maintain seamless connectivity.<br><br>Coordinate and execute backup procedures, disaster recovery protocols, and business continuity initiatives to protect critical business operations.<br><br>Support and manage cloud-based services and hybrid infrastructure environments while managing incidents, service requests, and problem resolution through IT Service Management (ITSM) processes.<br><br>Develop and maintain technical documentation, operational procedures, and knowledge base articles; prepare regular reports on system health, infrastructure status, asset management, and operational KPIs; participate in IT projects, infrastructure upgrades, system implementations, and process improvement initiatives; and provide technical guidance and training to end-users as required.<br><br>Qualifications<br><br>Bachelor's Degree in Computer Engineering, Computer Science or Information Technology.+3 years of experience in IT Infrastructure, IT Operations, or System Administration. Strong expertise in IT infrastructure management, including Windows Server, Active Directory, DNS, DHCP, Microsoft 365 Administration, VMware v Sphere, storage systems, and backup solutions. Solid understanding of networking fundamentals (TCP/IP, VLANs, Routing, Switching, Wireless Networks) with hands-on experience in Cisco networking equipment, IP Telephony systems, and cloud technologies such as Microsoft Azure. Excellent troubleshooting, analytical, and problem-solving capabilities with knowledge of ITSM frameworks and ITIL best practices.<br><br>Additional Information<br><br>People of all genders are always meant equally; for linguistic simplification and better readability, only the masculine form is used in the text.<br><br>LEONI processes your application data in an IT-system that is consistent across the company and uses Foreign Service providers. By sending your application, you agree to this procedure. LEONI ensures the compliance with data protection. <br><br>LEONI Wiring Systems Egypt S. A. E.

Job Responsibilities: · The Deskside Technician will provide client specific IT support to the End Users, handle IT related problems in order of priority and within the optimum time scale, in accordance with procedures and project SLA’s. · This role will require an individual to solve customer support issues by visiting the customer’s location and may involve supporting multiple facilities. · Deskside Technicians interfaces with the Service Desk and other support teams to achieve the deliverables supporting the IT Services contract. Candidates will be required to have basic PC support knowledge and experience with common support tools. <br>Required Competence, Experience and Education: · English and local fluency · 2-3 Years’ experience in an IT Support Role · PC (Desktops/Laptops) – Hardware and Software Troubleshooting · Ability to resolve Windows 7 and Windows 10 Operating System Errors · Basic Network troubleshooting skills and knowledge · Proficient in Microsoft Office latest Suites · Understanding of Symantec Endpoint Protection software · ITSM Tool Set (Ticket Management Software) preferred · Correctly track incidents and calls timely and accurately · Basic Knowledge of Microsoft Active Directory · Microsoft Group Policy Objects experience · Implement virus detection and eradication procedures · Diagnose printer and other peripheral device failures and implement solutions · Provide installation and upgrade services of supported hardware and software · Hardware installation, movement and de-installation · Diagnosing problems concerning personal hardware (PCs, laptops, printers, scanners etc.) · Support of key engineering applications at use within the business · Basic support of tablets/smart devices · Candidates need to be flexible, efficient and able to work independently · Ability to communicate technical information to non-technical audiences · Strong sense of customer service · Good organizational skills · Excellent Verbal and Written Communication Skills · Ability to multitask · Team focused

<p>IT Helpdesk Specialist Arabco International Group | Cairo, Egypt | Full-Time, On-Site</p><p>About Arabco International Group Founded in 1977, Arabco International Group is a Cairo-based trading company specializing building materials and related commodities. Through a unique business model connecting supply and demand across the trading, shipping, and production sectors of the cement industry, Arabco has built a strong global network of partners and aims to be a leading player in the international trade of cementitious and building materials.</p><p>Role Overview Arabco is looking for an IT Helpdesk Specialist to join its Cairo office and support the company's day-to-day technology needs. This role is responsible for providing first-line technical support to end users, troubleshooting hardware, software, and network issues, and helping maintain reliable, well-functioning IT systems across the organization. The ideal candidate is hands-on, responsive, and comfortable managing multiple support requests in a fast-paced environment.</p><ul><li><p>Key Responsibilities</p></li><li><p> Respond to and resolve support tickets in a timely and professional manner</p></li><li><p> Troubleshoot hardware, software, printer, and network connectivity issues</p></li><li><p> Install, configure, and maintain desktops, laptops, and peripheral devices</p></li><li><p> Set up and manage user accounts and permissions via Active Directory</p></li><li><p> Support Microsoft Office 365 and related productivity tools</p></li><li><p> Diagnose and resolve basic networking issues (TCP/IP, DNS, DHCP, VPN)</p></li><li><p> Maintain accurate documentation of incidents, resolutions, and recurring issues</p></li><li><p>Escalate complex or unresolved issues to appropriate teams or vendors</p></li><li><p> Maintain IT inventory and ensure equipment is properly tracked and serviced</p></li><li><p> Contribute ideas and feedback to improve IT support processes and service quality</p></li></ul><p></p><p><strong>Requirements</strong></p><p></p><ul><li><p>Qualifications</p></li><li><p> Minimum 1+ year of experience in IT Helpdesk, Technical Support, or a related role</p></li><li><p> Hands-on experience troubleshooting hardware, software, printers, and network connectivity</p></li><li><p> Working knowledge of Windows operating systems, Microsoft Office 365, and Active Directory</p></li><li><p> Familiarity with ticketing systems and IT service management processes</p></li><li><p> Basic understanding of networking concepts (TCP/IP, DNS, DHCP, VPN)</p></li><li><p>Experience installing, configuring, and maintaining desktops, laptops, and peripherals</p></li><li><p> Strong problem-solving, analytical, and communication skills</p></li><li><p> Ability to work independently and manage multiple support requests efficiently</p></li><li><p> Bachelor's degree in Computer Science, Information Technology, Information Systems, or a related field</p></li><li><p> IT certifications (CompTIA A+, Network+, Microsoft Certifications, or equivalent) are a plus</p></li></ul><p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>WE RE HIRING A DESKTOP SUPPORT ENGINEER IN EGYPT! Excis is a global IT support leader, driven by innovation and collaboration. We're looking for a proactive Desktop Support Engineer to join our team in Cairo. Join us for a rewarding career in a supportive, family-like environment where you'll look forward to coming to work every day. Client in 190+ countries 6000+ Engineers 200+ Enterprise Clients We foster an open, friendly, and supportive growth-oriented culture where individual achievements fuel team success. From solving complex IT challenges to celebrating wins together, we put our people first. Work Location: Southern Business District, Cairo Festival City, Road 90,Fifth Settlement, New Cairo City, Egypt</p><p>What You Will Do:</p><ul><li>Provide end-user deskside and onsite IT support by diagnosing and resolving hardware, software, operating system, printer, and connectivity issues across desktops, laptops, workstations, handheld devices, and peripherals. This includes Windows installation, troubleshooting, MS Office support, mobile device support (iOS/Android), and ensuring minimal disruption to business operations.</li><li>Deliver hands-and-feet (smart hands) support for network and datacenter equipment by assisting remote teams with device installations, cabling, patching, hardware replacements, rack and stack activities, equipment health checks, troubleshooting connectivity issues, and providing detailed updates during incident resolution and maintenance activities.</li><li>Manage user administration and deployment activities, including Active Directory account creation, mailbox and distribution list management, SCCM deployments, Windows image builds, remote support using tools such as Bomgar, WebEx, and Remote Desktop, while also supporting conference room AV equipment and maintaining excellent customer service standards.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Strong hands-on experience with Windows 7/10/11 installation, configuration, troubleshooting, and desktop support , including hardware diagnostics, driver management, OS imaging, software deployment, and performance optimization.</li><li>Proven experience providing Smart Hands / Hands &amp; Feet support for Network and Datacenter equipment , including cabling, patching, rack and stack activities, hardware replacement, connectivity troubleshooting, and supporting switches, routers, firewalls, and server infrastructure.</li><li>Proficiency in Microsoft technologies , including Active Directory user administration, Exchange mailbox management, SCCM deployments, Windows image creation, Microsoft Office troubleshooting (Outlook, Word, Excel, PowerPoint), and remote support tools such as Bomgar, WebEx, and Remote Desktop.</li></ul><p></p></section>

<p>We are looking for a customer-oriented <strong>System Administrator (Microsoft Exchange)</strong> to join our team. The ideal candidate will have strong technical expertise in Microsoft Exchange and Windows Server technologies, excellent English communication skills, and the ability to work directly with customers to troubleshoot and resolve complex technical issues while delivering outstanding customer support.</p><p><strong>Please apply only if you have hands-on experience with Microsoft Exchange and are comfortable communicating with customers in English. ITI or NTI graduates are highly preferred.</strong></p><h3>Key Responsibilities</h3><ul><li><p>Provide technical support and troubleshoot complex Microsoft Exchange and Windows Server issues.</p></li><li><p>Handle mission-critical incidents while maintaining professionalism and delivering excellent customer service.</p></li><li><p>Install, configure, upgrade, maintain, and troubleshoot hardware, operating systems, and software.</p></li><li><p>Administer and maintain Microsoft Active Directory, DNS, Group Policy (GPO), Certificate Services (CA), and IIS.</p></li><li><p>Manage Microsoft Exchange Server (2013/2016/2019) and Exchange Online environments.</p></li><li><p>Configure and manage IIS Virtual Directories, including MAPI, OWA, ActiveSync, and EWS.</p></li><li><p>Administer mail gateways and anti-spam solutions for Microsoft Exchange.</p></li><li><p>Monitor email security, virus protection, spam filtering statistics, and mail delivery performance.</p></li><li><p>Manage mailbox permissions, monitor mailbox quotas and storage, and troubleshoot email delivery issues.</p></li><li><p>Diagnose and resolve mail flow, email routing, Outlook client, mobile synchronization, and Exchange connectivity issues.</p></li><li><p>Resolve escalated issues related to email routing, connectivity, authentication, and filtering.</p></li><li><p>Support customers remotely through ticketing systems, email, and remote sessions.</p></li><li><p>Clearly explain technical issues and solutions to both technical and non-technical customers.</p></li><li><p>Create and maintain technical documentation and knowledge base articles.</p></li><li><p>Ensure timely resolution of support tickets while maintaining high customer satisfaction.</p></li></ul><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>WE RE HIRING A L1 DESKTOP SUPPORT ENGINEER IN EGYPT! Work Location: Plot 45, Northern 90 Road, City Center, Fifth Settlement, New Cairo Excis is a global IT support leader, driven by innovation and collaboration. We're looking for a proactive Desktop Support Engineer to join our team in Cairo. Join us for a rewarding career in a supportive, family-like environment where you'll look forward to coming to work every day. Client in 190+ countries 6000+ Engineers 200+ Enterprise Clients We foster an open, friendly, and supportive growth-oriented culture where individual achievements fuel team success. From solving complex IT challenges to celebrating wins together, we put our people first.</p><p>Key Responsibilities:</p><ul><li>Provide first/second level contact and problem resolution for customer issues.</li><li>Work with Third Party Vendors to remediate complex AV issues as needed.</li><li>Provide timely communication on issue status and resolution.</li><li>Maintain ticket updates for all reported incidents.</li><li>Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.</li><li>Should have basic knowledge of Mac operating system, to support Apple pc users.</li><li>Install, upgrade, support and troubleshoot for printers, computer hardware.</li><li>Performs general preventative maintenance tasks on computers, laptops, printers.</li><li>Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.</li><li>Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.</li><li>Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.</li><li>This position requires the ability to work in a project-based environment requiring flexibility and teamwork.</li><li>Performs other duties as assigned.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor Degree or equivalent in Computer Science or related field.</li><li>CompTIA A+, Microsoft Certified Professional (MCP) or better.</li><li>Minimum of 18 months years of IT experience.</li><li>Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.</li><li>Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.</li><li>Proven analytical, troubleshooting and problem- solving skills.</li><li>Proven ability to multi-task, effectively determine priorities and meet SLA s.</li><li>Excellent communication relationship-building and internal customer service skills.</li><li>Adaptable and flexible in a fast-changing industry and work environment.</li><li>Willing to work off-hours and weekends when required for projects or emergency support.</li></ul><p></p></section>

End User Support Specialist – Cairo We are currently looking for an End User Support Specialist to join a leading organization in Cairo. Role Overview:The role involves providing 1st and 2nd line IT support to corporate users, ensuring smooth day-to-day IT operations and high-quality user experience. Key Responsibilities:Provide 1st and 2nd line IT end-user support for corporate users Support desktops, laptops, mobile devices, printers, and peripherals Troubleshoot hardware, software, OS, and corporate application issues Support Windows and mac OS environments Handle incidents via remote support and desk-side assistance Support network-related issues (LAN, WAN, VPN, Wi-Fi) Provide support for Microsoft 365 and collaboration tools (e.g. Teams) Manage user access and basic administration (Active Directory / endpoint tools) Escalate complex issues when required Ensure timely resolution and adherence to IT service standards Requirements:3–5 years of experience in IT End User / Field Support Strong hands-on troubleshooting skills Experience in enterprise environments and ticketing systems Certifications (IT, Microsoft, Networking) are a plus but not mandatory???? Location: Cairo

Job Description<br><br>About the Role <br><br>Our GTI Team is searching for a friendly, energetic IT Help Desk Intern to join us at our Cairo location. You’ll be the go-to person for our employees dealing with daily tech issues. You'll play a major role in addressing internal user issues, answering questions, and helping things run smoothly. If you like solving problems, meeting new people, and you’re eager to jump into IT support, we want to hear from you!!<br><br>What You'll Do....<br><br>You'll be one of our go-to help desk Interns at our Cairo location! You'll resolve daily hardware and software problems on laptops, desktops, phones, and printers. When issues can't be solved remotely, you'll jump in to assist employees face-to-face. Keep the business running smoothly, aiming for same-day ticket closures. Set up machines, ensure new hires & current employees are up and running with the correct access. If there are system upgrades or we have unexpected outages, you'll work directly with the global network and engineering teams. Keep a clean and detailed record of all company equipment/gear. Ensure every process aligns with our our company security policies and procedures<br><br>Qualifications<br><br>6 months - 2 years in the IT Help Desk or Tech Support field Recent graduates with prior internship and solid tech background are encouraged to apply! A Degree in Computer Science, IT, or something similar is great but hands-on experience and a knack for fixing computers is just as valuable!! You should have a working knowledge of Windows OS, Active Directory, basic networking, cables, routers, IP addresses, etc. Certifications such as Comp TIA A+, Network+, CCNA, or Microsoft Fundamentals are a bonus, but a willingness to learn on the job is even better! Good English and Arabic communication is key, you'll need to explain tech issues to end-users who are not familiar with technical issues. A positive attitude and staying calm under pressure will be key High-level of integrity is a must You'll also need to be open with rotating shifts, including weekends, as our our site runs 24/7. <br><br>Additional Information<br><br>All your information will be kept confidential according to EEO guidelines.

<p>* Administer and maintain Azure resources (VMs, storage, networking, identity).</p><p>* Implement and manage Azure Active Directory, RBAC, and security policies.</p><p>* Monitor system performance and troubleshoot issues proactively.</p><p>* Automate deployments and configurations using PowerShell, ARM templates, or Bicep.</p><p>* Ensure compliance with organizational and industry standards</p><p></p><p><strong>Requirements</strong></p><ul><li><p>* Proven experience as an Azure Administrator</p><p>* Strong knowledge of Azure services (Compute, Networking, Storage, and Security).</p><p>* Hands-on experience with Azure AD, monitoring tools, and automation.</p><p>* Familiarity with hybrid cloud environments and on-premises integration.</p><p>* Relevant certifications Microsoft Certified: Azure Administrator Associate</p></li></ul><p></p>

???? WE’RE HIRING: IT SPECIALIST<br><br>Power Lube, an authorized distributor of Exxon Mobil lubricants in Egypt with more than 35 years of industry experience, is looking for a skilled and highly dependable IT Specialist to join our team. This is a full-time, on-site position based at our office in Obour City. The successful candidate must be available at the office throughout the official working hours to provide immediate technical support and maintain the stability, security, and efficiency of the company’s IT environment.<br><br>???? Work Model: Full-Time, On-Site???? Location: Obour City, Egypt???? Working Hours: 9:00 AM–5:00 PM⚠️ Remote or hybrid work is not available for this position.<br><br>Key Responsibilities:<br>• Provide daily technical support for employees, desktops, laptops, printers, mobile devices, and business applications.• Install, configure, maintain, and troubleshoot hardware, software, and operating systems.• Administer Windows Server, Active Directory, DNS, DHCP, Group Policy, and user-access permissions.• Monitor and support the company’s LAN, WAN, Wi-Fi, VPN, switches, routers, and internet connections.• Assist in managing Fortinet firewalls, switches, Forti Client EMS, endpoint security, and Zero Trust access.• Manage Microsoft 365 accounts, corporate email, licences, and user permissions.• Monitor servers, backups, storage, system performance, and recovery procedures.• Maintain endpoint protection, software updates, patching, and cybersecurity controls.• Support IP cameras, attendance systems, access-control systems, and other office technologies.• Maintain an accurate inventory of IT assets, licences, devices, warranties, and assigned equipment.• Diagnose technical incidents, resolve them promptly, and escalate critical issues when necessary.• Coordinate with vendors and service providers for maintenance, purchasing, and technical support.• Prepare and maintain IT documentation, network diagrams, incident records, and support reports.• Train employees on IT systems, cybersecurity awareness, and safe technology practices.• Ensure compliance with company IT policies, access controls, and data-protection requirements.• Support future IT, ERP, CRM, cybersecurity, automation, and digital-transformation projects.<br><br>Candidate Requirements:<br>• Bachelor’s degree in Information Technology, Computer Science, Computer Engineering, or a related field.• Minimum of 2–4 years of relevant IT support or system-administration experience.• Strong knowledge of Windows, Windows Server, Active Directory, networking, and Microsoft 365.• Practical experience with firewalls, switches, VPNs, endpoint protection, backup, and troubleshooting.• Experience with Fortinet products is strongly preferred.• Familiarity with ERP, CRM, SAP, virtualization, or cloud services is an advantage.• Strong analytical, problem-solving, and incident-management skills.• Good command of written and spoken English.• Excellent communication, organization, documentation, and follow-up skills.• Ability to handle confidential information responsibly.• Ability to work independently, prioritize urgent issues, and remain available during working hours.• Candidates must be able to attend the Obour City office daily and on time.<br><br>Preferred Certifications:<br>• CCNA• Microsoft certification• Fortinet NSE/FCP certification• Comp TIA A+, Network+, or Security+What We Offer:• Competitive salary package.• Medical and social insurance.• Professional training and development opportunities.• Exposure to enterprise infrastructure, cybersecurity, ERP, and digital-transformation projects.• A stable and professional working environment with opportunities for career growth.<br><br>???? Interested candidates are invited to send their updated CV to:info@powerlube.netPlease mention “IT Specialist” in the email subject line.<br><br>For further information:<br>???? 01022182777Join Power Lube and help us build a secure, reliable, and future-ready technology environment.<br>#Power Lube #WeAre Hiring #ITSpecialist #ITSupport #System Administration #Network Administration #Cybersecurity #Fortinet #Microsoft365 #Windows Server #OnSite Job #Obour City #Egypt Jobs

<p><h4>Who we are</h4> <p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking an experienced Infrastructure Systems Engineer to provide advanced (L3) operational support for Office IT infrastructure services. This role focuses on ensuring high availability, stability, and performance of enterprise platforms including Active Directory, Office 365, and Windows Server environments. The role requires strong independent judgement, deep technical expertise, and end-to-end ownership of supported services while contributing to continuous improvement and service excellence.</p> <h4>What you will do</h4> <ul> <li>Provide third-line (L3) support and escalation management for Office IT infrastructure services.</li> <li>Own and manage backend infrastructure platforms, ensuring agreed availability and performance levels.</li> <li>Perform daily system health checks and proactively resolve infrastructure issues.</li> <li>Diagnose and resolve complex incidents and service requests within defined SLAs.</li> <li>Manage and participate in crisis situations, following established escalation and incident management processes.</li> <li>Collaborate with vendors, internal teams, and technical leadership to restore and improve services.</li> <li>Conduct performance, capacity, and configuration analysis for infrastructure systems.</li> <li>Support service improvement initiatives and contribute to operational readiness for future projects.</li> <li>Act as a technical mentor to L1 and L2 support colleagues, including participation in knowledge-sharing and onboarding activities.</li> <li>Maintain clear communication with stakeholders, including technical leads and cross-functional teams.</li> </ul> <h4>Who you are</h4> <ul> <li>An individual with a bachelor’s degree in engineering or computer science.</li> <li>Someone with 4–6 years of professional experience in IT infrastructure or systems support within large-scale environments.</li> <li>Proficient in Microsoft Office 365 services, Active Directory, ADFS, AD Connect, and licence management.</li> <li>Experienced in Windows Server (2016/2019), Microsoft SQL, and infrastructure troubleshooting.</li> <li>Skilled in PowerShell scripting for automation and operational efficiency.</li> <li>Knowledgeable in ITIL-based service management, with ITIL Foundation certification.</li> <li>Comfortable working in multicultural, globally distributed teams.</li> <li>A clear and confident communicator with strong written and spoken English skills.</li> <li>Customer-focused, accountable, and collaborative in approach, with a strong sense of ownership.</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What’s in it for you</h4> <ul> <li>Exposure to complex, enterprise-scale IT infrastructure environments.</li> <li>Opportunities to work with global stakeholders across Vodafone Group.</li> <li>A role with meaningful impact on service availability and customer experience.</li> <li>Continuous learning through operational challenges, service improvement initiatives, and technical mentoring.</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced enterprise infrastructure operations and service ownership.</li> <li>Crisis and incident management in high-impact production environments.</li> <li>Cross-functional collaboration within a global technology organisation.</li> <li>Enhanced automation and scripting capabilities for infrastructure efficiency.</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

<p><strong>User Support:</strong> Diagnose and resolve daily software, OS (Windows 10/11), and application issues for site engineers and staff.</p><p><strong>Hardware Troubleshooting:</strong> Repair and maintain laptops, desktops, screens, and internal computer components.</p><p><strong>Printer &amp; Plotter Support:</strong> Install, configure, and fix paper jams or connectivity issues for office printers and engineering <strong>Plotters</strong>.</p><p><strong>Software Deployment:</strong> Install and update essential software (MS Office 365, AutoCAD viewers, PDF tools, and corporate apps).</p><p><strong>Account Management:</strong> Manage user accounts, passwords, and access permissions via Active Directory or Office 365 Admin.</p><p><strong>Device Setup:</strong> Format, configure, and prepare new laptops/desktops for onboarded site employees.</p><p><strong>Peripheral Troubleshooting:</strong> Fix connection and configuration issues for site biometric (fingerprint) machines and local IP cameras.</p>