وظائف نظم معلومات ادارية في مصر
٢٩٣٤٨ وظائف شاغرة
Key Responsibilities Manage daily office operations and administrative tasks. Handle incoming calls, emails, and correspondence professionally. Schedule meetings, appointments, and maintain calendars. Prepare letters, reports, presentations, and other documents. Organize and maintain physical and electronic filing systems. Coordinate travel arrangements, accommodation, and meeting logistics when required. Receive visitors and direct them appropriately. Order and manage office supplies. Assist in preparing meeting agendas and take meeting minutes. Support different departments with administrative tasks as needed. Maintain confidentiality of company information and documents.<br>Qualifications Bachelor's degree in Business Administration or a related field.2–4 years of experience as a Secretary, Administrative Assistant, or a similar role. Fluent in English (spoken and written) with excellent communication skills. Proficiency in Microsoft Office (Word, Excel, Power Point, and Outlook). Strong organizational and time management skills. Ability to prioritize tasks and work under pressure. High attention to detail and accuracy. Professional attitude with excellent interpersonal skills. Ability to maintain confidentiality and handle sensitive information<br>.
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Talent 360 is looking for a " Technical Support Engineer" to join their growing team! If you're passionate about technology, enjoy troubleshooting technical issues, and thrive in solving complex technical challenges, this is a great opportunity to grow your career in a dynamic and collaborative environment. As a Support Engineer, you'll be responsible for diagnosing and resolving technical issues, providing technical support to clients and internal teams, investigating system-related problems, and collaborating with cross-functional teams to ensure the stability and performance of software solutions. - Provide technical support for enterprise applications, cloud solutions, and production environments while ensuring system availability and performance. - Troubleshoot application, integration, infrastructure, and system-related issues while coordinating with development and DevOps teams for resolution and deployments. - Handle incidents, service requests, monitoring activities, system health checks, and support operations within defined SLA timelines. - Draft, structure, and maintain governance documents, SOPs, process frameworks, technical documentation, and knowledge base materials. - Maintain centralized repositories, audit trails, trackers, and governance records with proper version control and accessibility. - Coordinate with departments to roll out new processes, prepare training materials and guides, and monitor process adoption and adherence. - Prepare reports and dashboards highlighting operational performance, implementation progress, gaps, risks, and key insights for management.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in Computer Science, Information Technology, Engineering, or a related field.</li><li>1 4 years of experience in technical support, process coordination, application support, or related roles.</li><li>Good understanding of databases, APIs, integrations, middleware concepts, and cloud platforms such as OCI, AWS, or Azure.</li><li>Familiarity with Linux and Windows server environments, monitoring tools, and ticketing systems.</li><li>Strong documentation, reporting, and process management skills with attention to detail.</li><li>Basic knowledge of scripting, DevOps concepts, and CI/CD pipelines is considered a plus.</li><li>Excellent communication, problem-solving, organizational, and stakeholder management skills.</li></ul><p></p></section>
Job Summary We are seeking a highly motivated and results-driven Sales Executive to develop relationships with international schools and support student recruitment efforts. The successful candidate will be responsible for promoting the institution's academic programs, generating leads, building strategic partnerships with schools, and achieving enrollment targets. The ideal candidate should have strong communication and networking skills and be a graduate of an international school system. Key Responsibilities Build and maintain strong relationships with school principals, counselors, career advisors, and administrative staff. Conduct school visits, presentations, workshops, and information sessions to promote academic programs. Represent the institution at educational fairs, exhibitions, and recruitment events. Generate and qualify leads, follow up with prospective students, and support them throughout the admission process. Achieve monthly, quarterly, and annual recruitment and sales targets. Maintain accurate records of leads, activities, and recruitment outcomes using CRM systems. Collaborate with the Marketing team to execute outreach campaigns and promotional activities. Monitor market trends, competitor activities, and student recruitment opportunities. Prepare regular sales and recruitment reports for management. Ensure a high level of customer service and positive engagement with students, parents, and school representatives. Qualifications Bachelor's degree in Business Administration, Marketing, Communications, Education, or a related field. Graduate of an International School (American, British, IB, Canadian, or equivalent curriculum).2–5 years of experience in sales, business development, student recruitment, admissions, or customer relationship management. Strong understanding of the international education environment. Excellent communication, presentation, and interpersonal skills. Fluency in English and Arabic, both written and spoken. Strong negotiation and relationship-building abilities. Proficiency in Microsoft Office applications and CRM systems. Ability to work independently and manage multiple priorities effectively.
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><br><ul><li><p>Deliver cybersecurity and technology risk consulting engagements across various industries.</p></li><li><p>Conduct cybersecurity and technology risk assessments covering applications, infrastructure, cloud environments, and business processes. Ability to develop risks, controls, compliance requirements and implementation guidance</p></li><li><p>Ability to review regulatory circulars, notices, standards and guidelines and identify applicable technology and cybersecurity obligations</p></li><li><p>Perform cybersecurity governance, compliance, maturity, and control effectiveness assessments against industry standards and regulatory requirements.</p></li><li><p>Assess and enhance governance structures, risk management frameworks, and cybersecurity operating models.</p></li><li><p>Develop and review cybersecurity policies, standards, procedures, and supporting governance documentation.</p></li><li><p>Support clients in establishing and improving compliance monitoring, risk management, and assurance programs.</p></li><li><p>Conduct gap assessments and develop remediation roadmaps aligned with leading frameworks and regulations.</p></li><li><p>Support resilience initiatives including business continuity, disaster recovery, and operational resilience assessments.</p></li><li><p>Identify risks, evaluate controls, analyze findings, and provide practical recommendations to improve security and risk posture.</p></li><li><p>Develop detailed reports, executive presentations, and management summaries tailored to both technical and business audiences.</p></li><li><p>Facilitate stakeholder workshops, interviews, and working sessions with technology, security, risk, and business teams.</p></li><li><p>Manage multiple engagements, ensuring timely delivery, quality assurance, and adherence to leading practices.</p></li><li><p>Mentor and coach junior team members, contributing to capability development and knowledge sharing across the practice.</p></li><li><p>Stay updated on emerging cyber threats, technology trends, regulatory changes, and industry best practices</p></li></ul><p><strong> </strong></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>To qualify for the role, you must have</p><ul><li><p>A bachelor's or master’s degree in information technology, cyber security etc.</p></li><li><p>Excellent communication skills with a consulting mindset.</p></li><li><p>3-8 years of experience in cybersecurity, technology risk, IT risk, compliance, governance, resilience, or consulting services</p></li><li><p>A valid passport for travel.</p></li><li><p>Excellent communication skills with a consulting mindset.</p><br></li></ul><p>Ideally, you’ll also have</p><ul><li><p>Industry-recognized certifications such as CISSP, CRISC, CISM ISO 27001 LA/LI</p></li><li><p>Experience working with GRC platforms (e.g., Archer, ServiceNow GRC etc.).</p></li><li><p>Familiarity with cloud security, privacy, operational resilience, or third-party risk management programs</p></li><li><p>Experience supporting clients in highly regulated sectors such as financial services or government</p></li><li><p>Knowledge of regional frameworks and regulations within the Middle East</p></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> <span> <span> <span> <span> <span> <span> <span> <span> <span> <span> <span> <span> <span> <span> <span> <span> <span> <span> <span> <span> <span> <span> <span> <span> <span> <span> <span> <span> <span> <span> <span> <span> <span> <span> <span> <span> <span> <span> <span> <b>About NCR Atleos</b> </span> </span> </span> </span> </span> </span> </span> </span> </span> </span> </span> </span> </span> </span> </span> </span> </span> </span> </span> </span> </span> </span> </span> </span> </span> </span> </span> </span> </span> </span> </span> </span> </span> </span> </span> </span> </span> </span> </span> </p> <p>NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.</p> <p> </p> <div> <p> <b>Sample intro for the business</b> </p> </div> <div> <div> <div> <div> <div> <div> <div> <div> <div> <p>We are seeking a Customer Engineer (ATM CE) to deliver high-quality technical support and maintenance services for electromechanical equipment, including ATMs and self-checkout systems. This role plays a critical part in ensuring customer satisfaction, equipment reliability, and service excellence through timely on-site support and a strong customer-focused approach. </p> <p> </p> <p> <b>Position Summary </b> </p> <p>The Customer Engineer (ATM CE) is responsible for the installation, maintenance, repair, and overhaul of electromechanical systems within an assigned service territory. This field-based role requires strong technical expertise, independent problem-solving, and excellent customer service capabilities. </p> <p>The position involves responding to service calls, diagnosing and resolving technical issues, performing preventive maintenance, and supporting equipment lifecycle activities to ensure optimal system performance and uptime.</p> <p> </p> <p> <b>Key Areas of Responsibility</b> </p> <ul> <li> <p>Installs, repairs and maintains hardware of ATM s and related devices.</p> </li> <li> <p>Produces and maintains equipment performance/activity reports and installs modifications.</p> </li> <li> <p>Provides multi-vendor maintenance.</p> </li> <li> <p>Maintains day-to-day customer relationships; updates customers on equipment modifications; escalates issues.</p> </li> <li> <p>Diagnose problems based on the information provided in assigned call as well as working with the customer to determine all issues at the site.</p> </li> <li> <p>Responsible for ownership of customer issues until resolution according to SLA agreements.</p> </li> <li> <p>Daily process the movement of stock and nature of the callout details on the mobile app.</p> </li> <li> <p>Communicate status updates with your electronic call notes throughout the day.</p> </li> <li> <p>Deal with customers and third-party service providers telephonically and in-person.</p> </li> <li> <p>Travel within South Africa to perform ATM s and related devices servicing, installations and repairs.</p> </li> <li> <p>Be available on the stand-by roster on weekends, public holidays or weekend shift work, when required.</p> </li> </ul> <p> </p> <p> <b>Technical Application</b> </p> <ul> <li> <p>Applies working knowledge of assigned product line(s)</p> </li> <li> <p>Applies policies, procedures and basic diagnostic techniques</p> </li> <li> <p>Develops sales and lead generation skills</p> </li> <li> <p>Trouble shoots more advanced modules</p> </li> <li> <p>Conflict resolution and Escalation procedures</p> </li> <li> <p>Complete NCR specific Certification based on business/district needs and assigned areas</p> </li> <li> <p>Complete business/district specific training (i.e. T&T training) as prescribed by manager</p> </li> </ul> <p> </p> <p> <b>Basic Qualifications</b> </p> <ul> <li> <p>Bachelor s degree in Electronics, Electrical Engineering, Mechanical Engineering, or a related field </p> </li> </ul> <ul> <li> <p>Solid understanding of electromechanical systems and structured troubleshooting methodologies </p> </li> </ul> <ul> <li> <p>Demonstrated problem-solving and analytical skills relevant to field service environments </p> </li> </ul> <ul> <li> <p>Strong communication skills with the ability to interact professionally with customers </p> </li> </ul> <ul> <li> <p>Ability to work independently, manage time effectively, and travel within an assigned territory </p> </li> </ul> <p> </p> <p> <b>Preferred Qualifications</b> </p> <ul> <li> <p>Previous experience servicing ATMs, self-checkout systems, or similar electromechanical equipment </p> </li> </ul> <ul> <li> <p>Field service experience in a customer-facing technical role </p> </li> </ul> <ul> <li> <p>Familiarity with preventive maintenance programs and service management tools </p> </li> </ul> <ul> <li> <p>Additional technical certifications related to electronics or electromechanical systems </p> </li> </ul> <p> </p> <p> </p> <p><br></p></div></div></div></div></div></div></div></div></div> <p> </p></div></section>
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<p>Ensuring a positive dining experience, handling complaints, and maintaining high service standards.<br>
Keeping customers happy, getting their feedback on the experience and handling complaints.<br>
Controlling operational costs and identifying ways to cut waste.<br>
Create detailed reports on weekly, monthly and annual revenues and expenses.<br>
Ensure that the restaurant is stocked with necessary supplies at all times.<br>
Develop and implement strategies to attract new customers and retain existing ones, including promotions, special events, and menu updates.<br>
Maintaining safety and food quality standards.<br>
Coaching staff, fostering a positive work environment, and supporting team growth and productivity.<br>
Recruiting, interviewing and training staff to follow restaurant procedures.<br>
Organizing schedules, keeping track of employees’ hours and recording payroll data.<br>
Appraising staff performance and disciplining or retraining employees to correct poor performance.</p>
<h4>Qualifications</h4>
<ul>
<li>Proven experience in hospitality; food service management in luxury hotels or resorts.</li>
<li>Strong leadership, organizational, and decision-making skills.</li>
<li>Knowledge of food safety, health regulations, and operational procedures.</li>
<li>Excellent communication and customer service abilities.</li>
</ul>
<h4>Additional information</h4>
<ul>
<li>Experience is an asset.</li>
<li>Prior experience working with Opera or a related system.</li>
<li>Fluency in English.</li>
<li>Additional languages are a plus.</li>
</ul>
<h4>Your team and working environment</h4>
<p>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p>
<p>Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p>
<h4>Our commitment to diversity & inclusion</h4>
<p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Conduct customer field visits, customer s buyers and suppliers to come up with comprehensive credit information report, including reputation key shareholders and the company and its products, the perception of how the market thinks the company is doing compared to the competition.</p><p>Credit Investigation: Prior to Credit Approval: Conduct comprehensive desktop checks & Market research on customers applying for credit facilities including Reputation of Key shareholders, company in the market, its products, and the perception of how the market thinks the company is doing compared to the competition. Conduct Customer visits to check customer premises and business such as their inventories. Perform Buyer and Supplier comprehensive desktop checking, and physical visits on first transaction with Buyer or Supplier above certain thresholds to ensure the assessment is their compliance the bank s risk appetite and minimize losses. Prepare related reports on desktop, market and site visits in order to create an accurate basis for the lending decisions. Ongoing Conduct periodical visits for existing borrowing customers to verify their payment ability Conduct periodical visits for Each Buyer/Supplier based on certain criteria. Field investigation of potentially fraudulent transactions referred by the Fraud team.</p><p>Policies, Processes and Procedures Follow all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner</p><p>Day-to-day management Follow the day-to-day operations related to own job to ensure continuity of work</p><p>Compliance Comply with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB s sound legal position and mitigate any potential risks</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree of commerce, Business Administration, accounting or equivalent.</li><li>Minimum 3-5 years investigation in SME/Corp in CIB or another institution for Senior Officer</li></ul><p>Skills</p><ul><li>Analytical skills.</li><li>Good market contacts and network in other banks. financial institutions and geographies</li><li>Inquisitive nature, maturity and good communication skills</li><li>Process driven and disciplined</li><li>Very good command of English.</li><li>Good Computer skills.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> <b>Line of Service</b> </p>Advisory<p> </p> <p> <b>Industry/Sector</b> </p>Technology<p> </p> <p> <b>Specialism</b> </p>Advisory - Other<p> </p> <p> <b>Management Level</b> </p>Intern/Trainee<p> </p> <p> <b>Job Description & Summary</b> </p>The Contingent Workforce job family group at PwC includes people working for PwC who are not a partner or employed by a PwC Legal Entity.<br> <br>As a contingent worker at PwC, you will work for PwC without being a partner or employed by a PwC Legal Entity.<p> </p> <p> </p> <p>Driven by curiosity, you are a reliable, contributing member of a team. In our fast-paced environment, you will have the chance to work on a variety of assignments, each presenting varying challenges and scope. Every experience is an opportunity to learn and grow. You are encouraged to ask questions, take initiative, and produce quality work that adds value for our clients and contributes to our team s success. During your time at the Firm, you start to establish your personal brand, paving the way to more opportunities.</p>
<p>Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: <br></p><ul>
<li>Apply a learning mindset and take ownership for your own development.</li>
<li>Appreciate diverse perspectives, needs, and feelings of others.</li>
<li>Adopt habits to sustain high performance and develop your potential.</li>
<li>Actively listen, ask questions to check understanding, and clearly express ideas.</li>
<li>Seek, reflect, act on, and give feedback.</li>
<li>Gather information from a range of sources to analyse facts and discern patterns.</li>
<li>Commit to understanding how the business works and building commercial awareness.</li>
<li>Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firm's code of conduct and independence requirements.</li>
</ul>
<p></p> <p> </p> <p> </p> <p> <b>Minimum years experience required</b> </p> <p> </p> <p> <b>Additional application instructions</b> </p> <p> </p> <p> <b>Education </b> <i>(if blank, degree and/or field of study not specified)</i> </p>Degrees/Field of Study required:<p> </p> <p> </p>Degrees/Field of Study preferred:<p> </p> <p> <b>Certifications </b> <i>(if blank, certifications not specified)</i> </p> <p> </p> <p> <b>Required Skills</b> </p> <p> </p> <p> <b>Optional Skills</b> </p> <p> </p> <p> <b>Desired Languages </b> <i>(If blank, desired languages not specified)</i> </p> <p> </p> <p> <b>Travel Requirements</b> </p>Not Specified<p> </p> <p> <b>Available for Work Visa Sponsorship?</b> </p>No<p> </p> <p> <b>Government Clearance Required?</b> </p>No<p> </p> <p> <b>Job Posting End Date</b> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p></div></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><p>Fairmont Hotels & Resorts is seeking a professional and customer-focused Fairmont Gold Agent / Reception Agent to join our team in Cairo, Egypt. In this role, you will be the first point of contact for our guests, delivering exceptional service while managing front desk operations with efficiency and warmth. You will be responsible for creating memorable experiences for our guests while maintaining the highest standards of luxury hospitality that Fairmont is known for worldwide.</p><br><ul><li>Greet guests upon arrival and departure with genuine warmth and professionalism, ensuring a welcoming atmosphere</li><li>Manage front desk operations including check-ins, check-outs, and room assignments with accuracy and efficiency</li><li>Provide comprehensive information about hotel facilities, services, and local attractions to enhance guest experiences</li><li>Process guest requests and resolve concerns promptly and professionally, escalating complex issues when necessary</li><li>Maintain and update guest records in the hotel management system with attention to detail</li><li>Manage Fairmont Gold loyalty program inquiries and provide personalized service to program members</li><li>Coordinate with housekeeping, maintenance, and other departments to ensure seamless guest service</li><li>Handle telephone inquiries and direct calls appropriately while maintaining professional communication standards</li><li>Process payments and manage cash transactions accurately and securely</li><li>Maintain a clean, organized, and professional front desk environment at all times</li><li>Assist with administrative tasks including scheduling, filing, and documentation as needed</li><li>Respond to guest feedback and contribute to continuous service improvement initiatives</li></ul><p><strong>What is in it for you:</strong></p><br><ul><li>Paid time off</li><li>Medical Insurance</li><li>Complimentary shift meal</li><li>Employee benefit card offering discounted rates in Accor worldwide</li><li>Learning programs through our Academies and Educational Assistance for further development</li><li>Opportunity to develop your talent and grow within your property and across the world!</li><li>Ability to make a difference through our Corporate Social Responsibility activities, like Sustainability Committee</li></ul><br>Qualifications<br><br><ul><li>Minimum 2 years of customer service experience in a hospitality or luxury service environment</li><li>Proven front desk or reception experience in a hotel or similar establishment</li><li>Fluency in Arabic and English; additional languages (French, German, or Spanish) are highly preferred</li><li>Proficiency with hotel management systems and property management software</li><li>Excellent verbal and written communication skills</li><li>Strong organizational and time management abilities</li><li>Demonstrated ability to multitask and prioritize in a fast-paced environment</li><li>Professional appearance and demeanor with strong interpersonal skills</li><li>Problem-solving mindset with the ability to handle guest concerns with empathy and efficiency</li><li>Proficiency in Microsoft Office applications</li><li>Knowledge of luxury hospitality service standards and protocols</li><li>Experience with loyalty programs or VIP guest services is preferred</li><li>Ability to work flexible hours, including evenings, weekends, and holidays as required</li><li>Strong attention to detail and accuracy in data entry and record-keeping</li></ul><br>Additional Information<br><br><p>Our commitment to Diversity & Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div>
<p><h4>Company description</h4>
<p>Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.</p>
<p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p>
<p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p>
<p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p>
<p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p>
<p>Hospitality is a work of heart.</p>
<p>Join us and become a Heartist®.</p>
<h4>Job description</h4>
<p>We are seeking a dynamic and experienced Restaurant Manager to join our team. As the Restaurant Manager, you will be responsible for overseeing all aspects of our restaurant operations, ensuring exceptional customer service, and driving business growth.</p>
<ul>
<li>Lead and motivate a team of restaurant staff to deliver outstanding customer experiences</li>
<li>Oversee daily restaurant operations, including staff scheduling, inventory management, and quality control</li>
<li>Implement and maintain high standards of food quality, presentation, and service</li>
<li>Manage financial aspects of the restaurant, including budgeting, cost control, and revenue optimization</li>
<li>Ensure compliance with food safety regulations and maintain a clean, safe working environment</li>
<li>Resolve customer complaints and address any operational issues promptly and efficiently</li>
<li>Collaborate with the kitchen team to develop and update menus, considering local tastes and trends</li>
<li>Implement marketing strategies to attract new customers and retain existing ones</li>
<li>Conduct regular staff training sessions to improve skills and maintain service standards</li>
<li>Analyze sales data and customer feedback to identify areas for improvement and growth opportunities</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Proven experience as a Restaurant Manager or in a similar leadership role in the hospitality industry</li>
<li>Strong leadership and team management skills with the ability to motivate and inspire staff</li>
<li>Excellent customer service orientation with a focus on creating memorable dining experiences</li>
<li>Proficiency in English; knowledge of Russian is a plus</li>
<li>Outstanding communication and interpersonal skills to interact with diverse staff and clientele</li>
<li>Demonstrated ability to multitask and manage time effectively in a fast-paced environment</li>
<li>Solid understanding of restaurant financials, budgeting, and cost control measures</li>
<li>Familiarity with food safety regulations and health code requirements</li>
<li>Proficiency in restaurant management software and point-of-sale (POS) systems</li>
<li>Flexibility to work various shifts, including evenings, weekends, and holidays</li>
<li>Strong problem-solving skills and ability to make quick, effective decisions</li>
<li>Bachelor's degree in Hospitality Management, Business Administration, or related field preferred</li>
</ul>
<h4>Additional information</h4>
<ul>
<li>Employee benefit card offering discounted rates in Accor worldwide</li>
<li>Learning programs through our Academies</li>
<li>Opportunity to develop your talent and grow within your property and across the world</li>
</ul></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Project description The objective of this project is to design and develop a comprehensive In-Vehicle Infotainment (IVI) system for automobiles, focusing on UI/UX design, IVI system architecture, and software development. The goal is to enhance the in-car user experience, provide seamless connectivity, and deliver a feature-rich entertainment and information platform. This project aims to deliver a cutting-edge IVI system that not only meets but exceeds user expectations in terms of functionality, aesthetics, and integration within the automotive environment. The project team will work collaboratively to bring innovative features to the in-car experience while adhering to industry standards and best practices. Key Components: 1. UI/UX Design 2. IVI System Design 3. Software Architecture 4. Integration with Vehicle Systems 5. Testing and Quality Assurance 6. Documentation 7. Test strategy, Test process and Test Metrics 8. Project Timeline Responsibilities Mainly responsible for intelligent cockpit software testing, including manual testing and automation testing, and also includes test bench construction and debugging. Responsible for functional test case development, test environment construction, test program development and debugging. Responsible for the design and development of test scenarios for the smart cockpit system. responsible for intelligent cockpit interaction system function test. Responsible for test implementation, problem analysis and management. Assist the project manager in test data analysis, test plan and test solution preparation. Planning and monitoring test strategy and test plan 1 plan test measurements and metrics in the product and the Testing Team 2 Work with all involved parties (Stakeholder, PO, Developers etc.) to determine the appropriate software validation strategy Skills Must have Bachelor's degree or above, majoring in computer, electronics/communication, automation or vehicle-related majors. Test management, test theory, test methodology know-how and Knowledge. Understanding of intelligent cockpit testing. Proficient in using HMI-related development and testing software. Familiar with one or more testing tools, such as ADB debugging, Appium, Jenkins and other software testing tools application and integration. Good knowledge in Python programming Nice to have Knowledge of Agile development and Agile testing is preferred. Experience in test evaluation system establishment and report drafting is preferred. C language, Python or LabVIEW development skills. Experience in Qualcomm 8155/8295 smart cockpit bench testing is preferred. Experience in CI/CD/CT test deployment and integration is preferred. ISTQB Foundation Level, Experience in ISO 29119 Software testing, Automotive SPICE Test preferred Other Languages English: B2 Upper Intermediate Seniority Intern</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree or above, majoring in computer, electronics/communication, automation or vehicle-related majors. Test management, test theory, test methodology know-how and Knowledge. Understanding of intelligent cockpit testing. Proficient in using HMI-related development and testing software. Familiar with one or more testing tools, such as ADB debugging, Appium, Jenkins and other software testing tools application and integration. Good knowledge in Python programming Knowledge of Agile development and Agile testing is preferred. Experience in test evaluation system establishment and report drafting is preferred. C language, Python or LabVIEW development skills. Experience in Qualcomm 8155/8295 smart cockpit bench testing is preferred. Experience in CI/CD/CT test deployment and integration is preferred. ISTQB Foundation Level, Experience in ISO 29119 Software testing, Automotive SPICE Test preferred English: B2 Upper Intermediate</p><p></p></section>
<p><h4>Job Description</h4>
<p><strong>•</strong> Responsible for documenting findings and preparing reports for the retail department<br>
<strong>•</strong> Analyze the retail sales data, targets, and achievements<br>
<strong>•</strong> Use statistical methods to analyze information and develop solutions to business problems and sales targets<br>
<strong>•</strong> Compile daily, weekly, and monthly sales and inventory reports<br>
<strong>•</strong> Identify and present new and current sales trends<br>
<strong>•</strong> Recommend new processes and procedures to enhance operations</p>
<h4>Skills Description</h4>
<p><strong>•</strong> Bachelor’s degree in business administration or a related field<br>
<strong>•</strong> 1+ years of experience as an operations administrator analyst or in a similar position<br>
<strong>•</strong> Good knowledge of the retail industry<br>
<strong>•</strong> Proficiency in Microsoft Office and Excel<br>
<strong>•</strong> Excellent analytical skills<br>
<strong>•</strong> Result orientation<br>
<strong>•</strong> Operational awareness<br>
<strong>•</strong> Building networks<br>
<strong>•</strong> Coaching and mentoring<br>
<strong>•</strong> Customer centricity</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are currently seeking the creative talent a Full-time Communications Agent that is well-mannered, visionary, and passionate and having a deep understanding of the hospitality concept to join our team, having the ability to follow proper payroll procedures, the ability to provide general information and inquiries to all callers and is familiar with hotel services, hours of operation, key hotel personnel, daily activities, special function etc while also having the ability to successfully utilize the telephone switchboard, the hotel computer system, telex and facsimile machines.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>A special talent and passion for ensuring you and your team deliver the highest level of guest experience and quality to our guests. Proficiency in reading and writing in English is necessary for this role. Fluency in English speaking is mandatory.</p><p></p></section>
<p>Responsibilities & duties:</p><p>- Manage the General Manager's calendar, appointments, and meetings. </p><p>- Prioritize meeting requests and coordinate schedules with internal and external stakeholders. </p><p>- Screen phone calls, emails, and correspondence on behalf of the General Manager. </p><p>- Draft professional correspondence, presentations, reports, and official documents. </p><p>- Maintain complete confidentiality regarding sensitive business information.</p><p>- Coordinate communication between the General Manager and department heads.</p><p>- Ensure timely follow-up on pending tasks assigned by the General Manager.</p><p>- Maintain organized filing systems for both electronic and hard-copy documents.</p><p>- Monitor deadlines and remind the General Manager of upcoming commitments.</p><p>- Prepare daily, weekly, monthly, and annually management reports.</p><p>- Collect information from different departments as requested.</p><p>- Track project status and prepare progress reports.</p><p>- Coordinate and communicate with all departments on behalf of the General Manager regarding assigned tasks, projects, and operational matters. </p><p>- Request information, reports, updates, and supporting documents from department managers and employees as required by the General Manager.</p><p>- Coordinate executive projects and monitor deadlines across departments.</p><p>Represent the General Manager in routine administrative and coordination matters when </p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Infrastructure Engineer is responsible for planning, designing, implementing, configuring, optimizing, and supporting enterprise infrastructure solutions across customer and internal environments. The role focuses on Private Cloud, Hybrid Cloud, Virtualization, Compute Infrastructure, Operating Systems, Storage, Backup & Disaster Recovery, Data Center Infrastructure, and Infrastructure Automation technologies. The Infrastructure Engineer ensures that infrastructure platforms are secure, resilient, scalable, highly available, and aligned with customer business requirements and industry best practices. This role acts as a technical delivery resource and trusted advisor, supporting infrastructure assessments, modernization initiatives, migration projects, and operational optimization programs.</p><p>Key accountabilities</p><ul><li>Infrastructure Design & Implementation: Design, implement, and support enterprise infrastructure solutions. Participate in infrastructure assessments, health checks, and architecture reviews. Develop infrastructure designs aligned with customer business and technical requirements. Support infrastructure modernization and transformation initiatives. Create infrastructure build documents, low-level designs, and implementation plans. Participate in solution validation, testing, and acceptance activities. Ensure solutions comply with security, performance, and availability requirements.</li><li>Private Cloud & Virtualization: Deploy and manage private cloud environments. Implement and support virtualization platforms. Configure and manage virtual machines, clusters, and resource pools. Support workload optimization and capacity planning activities. Manage hypervisor environments and virtualization infrastructure. Support hyper-converged infrastructure (HCI) deployments.</li><li>Server & Operating Systems Management: Deploy and manage physical and virtual server infrastructure. Install, configure, patch, and maintain operating systems. Monitor server health, performance, and resource utilization. Support operating system upgrades and lifecycle management. Implement server hardening and security best practices.</li><li>Storage Infrastructure: Configure and manage enterprise storage platforms. Support SAN, NAS, and Software Defined Storage solutions. Monitor storage performance and capacity utilization. Implement storage replication and high-availability solutions. Support storage migration and optimization projects.</li><li>Backup & Disaster Recovery: Implement backup and recovery solutions. Manage backup policies, schedules, and retention strategies. Conduct backup verification and restore testing. Support disaster recovery planning and testing exercises. Ensure recovery objectives (RPO/RTO) are achieved.</li><li>Project Management: Participate in infrastructure implementation projects. Support project planning, estimation, and technical documentation. Coordinate implementation activities with customers and partners. Deliver assigned tasks according to scope, schedule, and quality requirements. Maintain implementation records and project documentation. Support service transition and operational handover activities.</li><li>Stakeholder Management: Collaborate with customers, architects, application teams, security teams, and vendors. Participate in customer workshops and technical discussions. Provide technical recommendations and infrastructure guidance. Support knowledge transfer and operational readiness activities. Maintain effective working relationships with stakeholders.</li><li>Risk Management: Identify infrastructure risks and technical challenges. Recommend mitigation strategies and contingency plans. Support business continuity and disaster recovery initiatives. Escalate critical issues and risks when required. Participate in vulnerability remediation and security improvement activities.</li><li>Compliance & Auditing: Ensure infrastructure services comply with organizational standards and policies. Support ISO 27001, ISO 20000, and NIST-aligned initiatives. Maintain accurate infrastructure documentation and asset inventories. Ensure infrastructure configurations comply with security baselines and hardening standards.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Core competencies, knowledge and experience</p><ul><li>5- 8 years of experience in enterprise infrastructure projects.</li><li>Bachelor s degree in Computer Science, Information Technology, Engineering, or related field.</li><li>Strong understanding of data center technologies and infrastructure architecture.</li><li>Experience with virtualization, private cloud, and hybrid cloud platforms.</li><li>Experience in server, storage, and backup technologies.</li><li>Strong troubleshooting and analytical skills.</li><li>Ability to work independently and within multidisciplinary delivery teams.</li><li>Strong communication and customer-facing skills.</li><li>Excellent command of English.</li></ul><p>Must have technical / professional qualifications :</p><ul><li>Virtualization & Private Cloud: VMware vSphere, VMware Cloud Foundation, Nutanix AHV, OpenStack, Microsoft Hyper-V</li><li>Hybrid & Public Cloud: Microsoft Azure, Amazon Web Services, Google Cloud Platform</li><li>Operating Systems: Windows Server Administration, Linux Administration</li><li>Storage Technologies: SAN / NAS Solutions, Software Defined Storage, Storage Replication Technologies</li><li>Backup & Disaster Recovery: Veeam Backup & Replication, Commvault, Disaster Recovery Solutions</li><li>Automation & Scripting: PowerShell, Python, Terraform, Ansible</li><li>Monitoring & IT Operations: Infrastructure Monitoring Platforms, ITIL Processes, Change Management, Incident Management</li></ul><p>Preferred Certifications</p><ul><li>Infrastructure & Cloud: VMware VCP, Nutanix NCP, Microsoft Azure Administrator, AWS Solutions Architect Associate, RHCSA / RHCE</li><li>Service Management: ITIL Foundation</li></ul><p>Worried that you don t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you re excited about this role but your experience doesn t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day s activities and problems that occur to the other shifts using approved communication programs and standards. Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area. Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TV's and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: high school diploma or G.E.D equivalent.</p><p>Related Work Experience: Some experience in general maintenance, exterior and interior surface preparation and painting. Experience in hotel engineering or maintenance a plus.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: Driver s License</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div>
<p> <strong>POSITION SUMMARY</strong> </p>
<p> </p>
<p>Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day s activities and problems that occur to the other shifts using approved communication programs and standards. Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area. Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TV's and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes.</p>
<p> </p>
<p>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested.</p>
<p> </p>
<p><b>PREFERRED QUALIFICATIONS </b></p>
<p>Education: High school diploma or G.E.D equivalent.</p>
<p>Related Work Experience: Some experience in general maintenance, exterior and interior surface preparation and painting.</p>
<p>Experience in hotel engineering or maintenance a plus.</p>
<p>Supervisory Experience: No supervisory experience. </p>
<p> </p>
<p><b>REQUIRED QUALIFICATIONS</b></p>
<p>License or Certification: Driver s License</p></div></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Manage and maintain IT infrastructure including servers, storage systems, virtualization platforms (VMware vSphere), network equipment, and end-user devices to ensure reliable operations. Administer Microsoft Active Directory, Group Policies, DNS, DHCP, File Services, and Microsoft 365 services to support organizational IT needs. Monitor system performance, availability, backups, and security events; implement and maintain cybersecurity best practices, endpoint protection, and access management controls to ensure business continuity. Install, configure, and troubleshoot network equipment including switches, wireless networks, and IP telephony solutions to maintain seamless connectivity. Coordinate and execute backup procedures, disaster recovery protocols, and business continuity initiatives to protect critical business operations. Support and manage cloud-based services and hybrid infrastructure environments while managing incidents, service requests, and problem resolution through IT Service Management (ITSM) processes. Develop and maintain technical documentation, operational procedures, and knowledge base articles; prepare regular reports on system health, infrastructure status, asset management, and operational KPIs; participate in IT projects, infrastructure upgrades, system implementations, and process improvement initiatives; and provide technical guidance and training to end-users as required.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Qualifications</b></p><p>Bachelor's Degree in Computer Engineering, Computer Science or Information Technology. +3 years of experience in IT Infrastructure, IT Operations, or System Administration. Strong expertise in IT infrastructure management, including Windows Server, Active Directory, DNS, DHCP, Microsoft 365 Administration, VMware vSphere, storage systems, and backup solutions. Solid understanding of networking fundamentals (TCP/IP, VLANs, Routing, Switching, Wireless Networks) with hands-on experience in Cisco networking equipment, IP Telephony systems, and cloud technologies such as Microsoft Azure. Excellent troubleshooting, analytical, and problem-solving capabilities with knowledge of ITSM frameworks and ITIL best practices.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>1. Service Management & Support</p> <ul> <li>Manage and resolve IT incidents, requests, and changes using standard service management processes</li> <li>Ensure service availability, reliability, and performance</li> <li>Monitor and maintain IT services in line with agreed SLAs</li> </ul> <p>2. Business Engagement</p> <ul> <li>Collaborate with business stakeholders to understand requirements and translate them into IT solutions</li> <li>Provide IT guidance and recommendations to support business initiatives</li> <li>Act as a trusted IT partner for assigned business areas</li> </ul> <p>3. Solution Deployment & Operations</p> <ul> <li>Support design, implementation, and deployment of IT solutions (central and local)</li> <li>Maintain IT components and ensure proper configuration and performance</li> <li>Contribute to rollout of new technologies and services</li> </ul> <p>4. Continuous Improvement</p> <ul> <li>Identify and recommend improvements to IT services and processes</li> <li>Enhance system performance, availability, and user experience</li> <li>Support optimization and standardization initiatives</li> </ul> <p>5. Documentation & Knowledge Management</p> <ul> <li>Maintain accurate documentation of systems, processes, and procedures</li> <li>Support user training and knowledge transfer</li> <li>Promote knowledge sharing across IT and business teams</li> </ul> <p>6. Governance, Risk & Compliance</p> <ul> <li>Ensure adherence to IT policies, standards, and security practices</li> <li>Support audit readiness and compliance requirements</li> <li>Apply corporate security controls in daily operations</li> </ul> <p>7. Project & Technical Contribution</p> <ul> <li>Support or lead small IT projects and enhancements</li> <li>Analyze business requirements and define technical solutions</li> <li>Coordinate with internal teams and external vendors</li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><b>Education & Experience</b></p> <ul> <li>Bachelor s degree in Computer Science, Information Systems, Engineering, or related field</li> <li>2 3 years of experience in IT support, service management or project management.</li> <li>Experience with ITSM tools (e.g., ServiceNow, Jira,..) is a plus</li> <li>Exposure to retail IT, POS, or customer-facing systems is an advantage</li> </ul> <p>Key Success Factors</p> <ul> <li>Strong stakeholder engagement and communication</li> <li>Ability to manage incidents and prioritize e ectively</li> <li>Proactive mindset toward continuous improvement</li> <li>Ability to work in dynamic, multi-market environments</li> <li>Commitment to compliance and security practices</li> </ul><p></p></section>
<p><strong>o General responsibilities:</strong></p><ul><li><p>Consult with users and management to conduct information assessments to determine user needs and to define solutions to meet business requirements.</p></li><li><p>Research, plan and design an enterprise environment with appropriate hardware, operating systems, applications, and communication components to support business requirements.</p></li><li><p>Analyze and recommend both hardware and software requirements for existing and future implemented services.</p></li><li><p>Identifying opportunities that can improve the efficiency of the business and technical processes.</p></li><li><p>Participate in the development and implementation of short and long-term strategic IT plans to ensure infrastructure capacity meets existing and future group requirements in collaboration with other teams.</p></li><li><p>Prepare technical requirements, scope of work reports, and other documentation for infrastructure projects and associated efforts.</p></li><li><p>Coordinate with external vendors for the acquisition, support and maintenance of information technology hardware and software systems.</p></li><li><p>Manage the ability to continue providing a pre-determined & agreed level of IT services.</p></li><li><p>Ensure the availability, continuity and security of various systems and monitor different logs.</p></li><li><p>Develop and document operational procedures and users’ manuals when needed.</p></li><li><p>Manage change requests & determine the need to perform a system change whenever needed through standard procedures.</p></li><li><p>Works under the general direction of senior management and provides different reports indicating the IT infrastructure status as well as any reports required by higher management.</p></li><li><p>Communicate with different teams whenever required to complete work duties.</p></li><li><p>Support users in all offered services.</p></li></ul><p> <strong>o Systems responsibilities:</strong></p><ul><li><p>plan, design, install, configure, test, evaluate, operate and administrate, monitor, maintain, integrate, document, report and provide support for different infrastructure systems at Nile University including but not limited to different Hardware (Servers, Storage, RAID settings, etc.), Virtualization systems, Operating systems (Windows/Linux), System Center, Application servers, Backup and recovery systems along with servers’ Endpoint protection.</p></li><li><p>Identify and set the configuration items for different systems and verify their completeness & correctness.</p></li><li><p>Develop and administrate backup, archive & restore processes for different systems and data according to Nile University policy. Besides monitoring the backup logs and testing the restoration processes regularly.</p></li><li><p>Monitor and assess the utilization and performance of different services and infrastructure resources (Hardware and software) regularly to ensure their effectiveness using monitoring tools or manually.</p></li><li><p>Perform regular maintenance of servers through the installation of software updates and upgrades, along with hardware replacements and expansions.</p></li><li><p>Recommend and ensure the standard implementation of policies, procedures and operations and ensure consistency with Nile University policies.</p></li><li><p>Analyze and resolve different systems issues using diagnostic software and/or technical troubleshooting procedures.</p></li><li><p>Perform different software migrations or hardware physical reallocation for the IT infrastructure systems.</p></li></ul><p> <strong> o Network responsibilities:</strong></p><ul><li><p>plan, design, install, configure, test, evaluate, operate and administrate, monitor, maintain, integrate, document, report and provide support for the network infrastructure components including routers, switches, wireless controllers, access points, VOIP system, load balancers, VPN and network security systems. Besides ensuring reliable connectivity for NU users and hosted services over LAN/WLAN.</p></li><li><p>Monitor the performance of the core routing and switching systems, besides managing the VLAN configuration for its proper function.</p></li><li><p>Manage the call manager system for the best performance and monitor its usage, besides configuring and installing IP phones for different users.</p></li><li><p>Define, apply and monitor security policies on different security systems (e.g. Fortinet appliances, firewalls, IPS etc.) and ensure their consistency with the business needs.</p></li><li><p>Monitor the Internet bandwidth utilization and implement appropriate policies to ensure higher performance.</p></li><li><p>Manage and monitor VPN configurations and access permissions for different users. And Perform service evaluation for different network services.</p></li><li><p>Plan and control the network infrastructure changes and monitor their impact on different users and hosted services.</p></li></ul><p></p><p><strong>Requirements</strong></p><p><strong>o Education and experience:</strong></p><ul><li><p>Bachelor’s degree in communication or computer science or a related field.</p></li><li><p>At least eight years of experience in relevant field in well-known and large-scale organizations that support at least 1,500 users.</p></li><li><p>Microsoft technical certifications are required.</p></li><li><p>CCNA is required.</p></li><li><p>Master’s degree in a related field is a plus.</p></li><li><p>CCNP and CCDP are a plus.</p></li><li><p>ITIL knowledge is a plus.</p></li><li><p>Project management knowledge is a plus.</p></li></ul><p><strong> o Technical skills:</strong></p><ul><li><p>Proficient understanding of common server architectures, and expert in installing, configuring, and administrating different servers’ software, hardware and storage systems (SAN, NAS, DAS) (EMC, and Dell Technologies).</p></li><li><p>Proficient understanding of common storage subsystems connectivity (Fiber Channel, ISCSI, SATA, SAS, SCSI, etc.), storage subsystem disk configuration (RAID levels), along with clustering and logical partitions.</p></li><li><p>Expert in setting up and administrating VMware virtualization systems (VCenter, ESXi, etc.)</p></li><li><p>Expert in setting up and administrating different operating systems of servers (Windows\Linux).</p></li><li><p>Expert in using and administrating networking related protocols and services, including but limited to TCP, UDP, ICMP, FTP, SFTP, SSH, HTTP and HTTPS.</p></li><li><p>Expert in setting up and administrating MS Domain Controllers including but not limited to PowerShell scripts, GPO, managing trust relations, moving FSMO rules, upgrading domain controllers and raising functional levels, etc.</p></li><li><p>Expert in setting up and administrating the DNS, DHCP, SCCM, SCOM, WSUS, NPS, File sharing services, DFS, FTP, CA, NTP, MS Exchange, MS SharePoint, SQL servers, MySQL, IIS/Apache servers, Print servers, Backup and archiving systems, LDAP integrations.</p></li><li><p>Expert in administrating mailing and other services offered by MS Office365.</p></li><li><p>Expert in Implementing, administrating and supporting different integrations (Domain, Office365, SSO, etc.)</p></li><li><p>Ability to understand new software packages or hardware equipment & fast enough to learn new technologies.</p></li><li><p>Proven experience in managing and designing network infrastructure systems (LAN configuration, WAN configuration, Routers, Switches, Firewalls, Wireless controllers and Cisco Call managers).</p></li><li><p>Expert in Cisco, Huawei and Fortinet network equipment and technologies.</p></li><li><p>Expert in network diagnostic, monitoring and analysis tools (e.g., Cisco prime, Solar winds, etc.).</p></li><li><p>Expert in access control models and network security.</p></li></ul><p><strong> o Soft skills:</strong></p><ul><li><p>Creative skills to identify and define user enterprise needs and turn them into workable plans and automated processes.</p></li><li><p>High searching and self-learning capabilities.</p></li><li><p>Aggressive problem diagnosis and creative problem-solving skills.</p></li><li><p>Strong interpersonal and communications skills with colleagues and clients either verbally or in writing.</p></li><li><p>Good command of English.</p></li><li><p>Determines when issues should be escalated to a higher level.</p></li><li><p>Capable of writing proposals or reports, documenting procedures, acting as a vendor liaison, making presentations to client audiences or professional peers, and working closely with upper management.</p></li><li><p>Proactive with strong self-management skills to juggle multiple tasks and priorities within the constraints of timelines and budgets.</p></li></ul><p></p>