وظائف نظم معلومات ادارية - القاهرة مصر

Highlight: The Cloud and Network Engineer holds an essential role at Living Stones Group (LSG). This position supports new and existing clients who work in a variety of industries. LSG is a global company that supports clients with remote and on-prem solutions.<br>Hours: This position is full-time 40-hours per week (Monday to Friday), hybrid (primarily remote with scheduled office work in Cairo as needed). Work hours are during the afternoon and evening. This position also covers a minimum of one Sunday shift per month to monitor the service desk and respond to client needs. Comp time is provided for Sunday shifts.<br>Main Responsibilities for this Position:Administer and optimize Microsoft 365 and Azure environments, including user identity management (Entra ID), Exchange Online, and Share Point/Teams permissions. Develop and install network infrastructure, configurations, and equipment such as routers and switches. Implement data security systems including MS365 Security & Compliance, firewalls, and cloud-based backup solutions. Perform routine network and cloud tenant monitoring, maintenance, and troubleshooting. Provide remote or on-site technical support, ensuring all solutions are documented within LSG’s service desk system. Research and keep up to date with the latest security standards, systems, and authentication protocols and apply standards and procedures to complete tasks. Collaborate with team members across departments to ensure task activities are complete, and design, implement, test, and document systems and processes for LSG and its clients. Provide technical support and project implementation through direct contact with LSG team members and clients located globally. Participate in mentorship and learning paths set by senior engineers while providing mentorship, knowledge sharing, and day-to-day IT support engineers to foster their technical growth. VoIP Support with knowledge of Polycom, Linphone, ATA, E-Fax and Free PBX server configuration.<br>Qualifications and Requirements:Language Skills Fluent and competent on a professional level, both verbally and written, in English and Arabic.<br>Technical Skills Proven experience in Microsoft 365 Administration (User management, security policies, and mail flow). Working knowledge of Azure Cloud services and hybrid identity environments. Experience with LAN, WAN, WLAN< and VPN design and implementation. Proficiency in network security (Fortinet/Forti Gate preferred) and M365 Defender/Endpoint Manager (Intune). Good problem-solving skills and attention to detail.<br>Education and Certifications Academic Degree in Computer Science, Engineering or relevant field<br>Required Certifications:Microsoft 365 Certified (e.g., Administrator Associate or Security Administrator) Fortinet NSE 4 or higher Preferred Certifications:CCNAAzure Administrator (AZ-104) or CISSP<br>Problem-Solving Skills: Strong analytical skills to diagnose and resolve network issues efficiently. Communication Skills: Ability to communicate technical information clearly to non-technical stakeholders and collaborate effectively with team members.<br>Physical Ability Physical ability to lift equipment and perform on-site tasks in LSG and client offices and worksites.<br>Please submit CV or submit questions to: people@livingstones.group

Company Description Quick Tech Solutions is a premier Business Process Outsourcing (BPO) provider based in Egypt, specializing in call center outsourcing and customer experience (CX) management for global clients. The company combines highly skilled Egyptian talent with advanced digital tools to deliver omnichannel support across sales, reservations, technical support, and customer care. Quick Tech Solutions supports both remote and on-site teams, helping businesses reduce costs while improving customer interactions. The organization focuses on quality, performance, and continuous improvement in every client engagement. Applicants will be joining a growing company committed to professional development and service excellence.<br>Role Description This is a full-time, on-site Appointment Setter Sales Agent role based in Egypt for individuals who are fluent in English. The Appointment Setter Sales Agent will make outbound calls, qualify leads, and schedule appointments for the sales team according to defined criteria and scripts. The role involves engaging prospects professionally, explaining products or services clearly, and capturing accurate information in the CRM or call management systems. The agent will follow up with potential customers, manage calendars and appointment slots, and ensure all scheduled meetings are confirmed and properly documented. Daily responsibilities also include meeting call and appointment targets, handling basic customer inquiries, collaborating with supervisors and sales representatives, and providing feedback on lead quality and customer responses.<br>Qualifications Strong appointment-related skills, including Setting Appointments and Appointment Scheduling, with the ability to manage calendars efficiently and accurately. Experience in Lead Generation, including qualifying prospects and identifying opportunities based on defined criteria. Excellent Communication skills in English (spoken and written), with clear, confident, and professional phone manners. Proven Customer Service skills, including active listening, empathy, and the ability to handle objections or basic concerns respectfully. Previous experience in call centers, telesales, or BPO environments is highly beneficial. Comfort working with CRM or call management tools and basic computer applications. Ability to meet performance targets, work in a fast-paced environment, and adapt to changing scripts or processes. High school diploma or equivalent required; further education in business, communications, or related fields is a plus. Availability to work full-time on-site in Egypt, with flexibility for shifts based on business needs.<br>What is Offered Competitive base salary with an uncapped performance-based commission structure. Clear career progression into senior sales leadership. Professional development, sales training, and access to premium market intelligence tools.<br>Application Instructions Send CV to: hiring@quickts.online, or apply directly on Linked InSubject Line: Application – Appointment setter (BPO) Required Inclusion: Applicants must include details about their proven sales track record in the email.

<p><strong>JOB PURPOSE:</strong> The Cybersecurity GRC Engineer plays a critical dual role in safeguarding the organization s digital assets while advancing its cybersecurity governance maturity. This position is responsible for detecting and responding to threats, managing vulnerabilities, and maintaining core security infrastructure. Simultaneously, the role ensures alignment with regulatory standards and cybersecurity frameworks by managing risk, enforcing compliance, and supporting audit readiness. By integrating operational defense with strategic risk oversight, the engineer contributes to a secure, resilient, and regulation-compliant environment that supports business continuity and digital trust.</p><p><strong>RESPONSIBILITIES/DUTIES</strong></p><p><strong>Cybersecurity Operations</strong></p><ul><li>Perform root cause analysis and assist in remediation of security breaches.</li><li>Conduct vulnerability assessments and ensure timely patching and configuration updates.</li><li>Collaborate with IT teams to safeguard systems, networks, and cloud environments.</li></ul><p><strong>Governance, Risk &amp; Compliance (GRC)</strong></p><ul><li>Develop and enforce security policies, procedures, and standards aligned with ISO 27001, NIST, and internal audit requirements.</li><li>Maintain the information security risk register and manage control assessments.</li><li>Support third-party risk assessments and internal/external audit readiness.</li><li>Perform risk and impact assessments for IT and business processes, proposing mitigation plans.</li><li>Monitor compliance with data protection laws, regulatory standards, and internal controls.</li><li>Develop cybersecurity awareness content and promote a risk-aware culture.</li></ul><p><strong>Security Monitoring, Metrics &amp; Reporting</strong></p><ul><li>Build dashboards and metrics for key risk indicators (KRIs) and performance indicators (KPIs).</li><li>Provide reports on incident response, compliance gaps, and control effectiveness.</li><li>Ensure documentation of security incidents, investigations, and preventive actions.</li><li>Support change management processes by reviewing technical risks and security implications of system modifications.</li></ul><p><strong>Continuous Improvement &amp; Research</strong></p><ul><li>Stay updated on cybersecurity trends, technologies, and threat intelligence.</li><li>Recommend tools and best practices to enhance detection, prevention, and recovery capabilities.</li><li>Participate in cybersecurity projects, system upgrades, and cross-departmental initiatives.</li><li>Drive maturity improvement by contributing to gap analyses, self-assessments, and capability building.</li></ul><p><strong>ESSENTIAL QUALIFICATIONS, KNOWLEDGE &amp; EXPERIENCE</strong></p><p><strong>QUALIFICATIONS:</strong></p><ul><li>Bachelor s degree in Computer Science, Information Security, Engineering, or related field.</li><li>Relevant certifications such as:</li><ul><li>Technical Security: CompTIA Security+, CEH, eJPT, ECIR, or GIAC.</li><li>GRC &amp; Risk: CRISC, ISO 27001 Lead Implementer/Auditor.</li></ul><li>Fluent in English and Arabic, French is a plus.</li></ul><p><strong>KNOWLEDGE:</strong></p><ul><li>Strong grasp of cybersecurity principles, risk assessment, incident response, and threat intelligence.</li><li>Familiarity with industry frameworks: ISO 27001, NIST CSF, CIS Controls.</li><li>Good understanding of IT infrastructure, access control, networking protocols (TCP/IP, DNS, HTTP), and Active Directory.</li><li>Working knowledge of scripting (e.g., PowerShell, Python, Bash) is a plus.</li></ul><p><strong>EXPERIENCE:</strong></p><ul><li>3-5 years of experience in cybersecurity or GRC, preferably within a large or regulated organization.</li><li>Practical involvement in security operations, compliance audits, vulnerability assessments, and control implementations.</li><li>Experience handling internal and external assessments, including ISO audits and risk evaluations.</li><li>Exposure to Operational Technology (OT)/IACS environments is a strong advantage.</li><li>Experience with third-party risk management and security audits.</li><li>Experience using security technologies: SIEM, firewalls, IDS/IPS, EDR, vulnerability management platform.</li></ul><p><strong>DESIRED BEHAVIORS</strong></p><ul><li>Security-first mindset with a high sense of integrity, responsibility, and ethical conduct.</li><li>Critical thinker who applies analytical skills to diagnose risks and resolve security challenges effectively.</li><li>Detail-oriented, especially when evaluating incidents, documentation, and compliance requirements.</li><li>Communicates with impact, able to translate technical risks into understandable business terms across all levels.</li><li>Collaborative team player who fosters alignment between cybersecurity, IT, and business functions.</li><li>Proactive learner who stays current with evolving threat landscapes, compliance standards, and best practices.</li><li>Resilient and organized under pressure, capable of balancing multiple tasks while meeting deadlines.</li><li>Persuasive and assertive, driving security adoption across the organization without compromising stakeholder relationships.</li><li>Comfortable with ambiguity, and adaptable to evolving priorities in a dynamic cybersecurity landscape.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Computer Science, Information Security, Engineering, or related field.</li><li>Relevant certifications such as: o Technical Security: CompTIA Security+, CEH, eJPT, ECIR, or GIAC. o GRC &amp; Risk: CRISC, ISO 27001 Lead Implementer/Auditor.</li><li>Fluent in English and Arabic, French is a plus.</li><li>Strong grasp of cybersecurity principles, risk assessment, incident response, and threat intelligence.</li><li>Familiarity with industry frameworks: ISO 27001, NIST CSF, CIS Controls.</li><li>Good understanding of IT infrastructure, access control, networking protocols (TCP/IP, DNS, HTTP), and Active Directory.</li><li>Working knowledge of scripting (e.g., PowerShell, Python, Bash) is a plus.</li><li>3-5 years of experience in cybersecurity or GRC, preferably within a large or regulated organization.</li><li>Practical involvement in security operations, compliance audits, vulnerability assessments, and control implementations.</li><li>Experience handling internal and external assessments, including ISO audits and risk evaluations.</li><li>Exposure to Operational Technology (OT)/IACS environments is a strong advantage.</li><li>Experience with third-party risk management and security audits.</li><li>Experience using security technologies: SIEM, firewalls, IDS/IPS, EDR, vulnerability management platform.</li><li>Security-first mindset with a high sense of integrity, responsibility, and ethical conduct.</li><li>Critical thinker who applies analytical skills to diagnose risks and resolve security challenges effectively.</li><li>Detail-oriented, especially when evaluating incidents, documentation, and compliance requirements.</li><li>Communicates with impact, able to translate technical risks into understandable business terms across all levels.</li><li>Collaborative team player who fosters alignment between cybersecurity, IT, and business functions.</li><li>Proactive learner who stays current with evolving threat landscapes, compliance standards, and best practices.</li><li>Resilient and organized under pressure, capable of balancing multiple tasks while meeting deadlines.</li><li>Persuasive and assertive, driving security adoption across the organization without compromising stakeholder relationships.</li><li>Comfortable with ambiguity, and adaptable to evolving priorities in a dynamic cybersecurity landscape.</li></ul>

Job Description Prepare and issue reservation forms, sales agreements, and related documentation. Process and maintain customer files and sales records. Update the CRM system with customer information, leads, and sales activities. Coordinate with the Finance department regarding payments, installments, and receipts. Coordinate with the Legal department for contract preparation and documentation. Follow up on unit availability and update inventory records. Generate daily, weekly, and monthly sales reports.<br>Job Requirements Minimum 3 years of experience as a Sales Admin in a real estate company. Hands-on experience with CRM systems. Proficient in Microsoft Office, especially Excel. Strong organizational and communication skills. Must reside in or near El Shorouk City.

Job Description Prepare and issue reservation forms, sales agreements, and related documentation. Process and maintain customer files and sales records. Update the CRM system with customer information, leads, and sales activities. Coordinate with the Finance department regarding payments, installments, and receipts. Coordinate with the Legal department for contract preparation and documentation. Follow up on unit availability and update inventory records. Generate daily, weekly, and monthly sales reports. Job Requirements<br>Minimum 3 years of experience as a Sales Admin in a real estate company. Hands-on experience with CRM systems. Proficient in Microsoft Office, especially Excel. Strong organizational and communication skills. Must reside in or near El Shorouk City.

Oracle EPM Consultant (ARCS) – Techno-Functional Company Description Light Idea IT Consultancy is an Oracle-certified partner specializing in Oracle EPM and Oracle Fusion Cloud Applications. The company helps organizations enhance performance, streamline operations, and make data-driven strategic decisions across financial, HR, and procurement functions. Light Idea delivers integrated Oracle Enterprise Performance Management (EPM) solutions, including planning, budgeting, forecasting, financial consolidation, and reporting, enabling organizations to improve financial visibility, operational efficiency, and strategic decision-making. With a team of certified consultants and a strong track record across public and private sector organizations, Light Idea focuses on innovation, client-centric delivery, and long-term digital transformation partnerships.<br>Role Description This is a full-time remote/onsite role for an Oracle EPM Consultant (ARCS) in a techno-functional capacity. The consultant will design, configure, and implement Oracle Account Reconciliation Cloud Service (ARCS) solutions, including account reconciliation processes, transaction matching, reconciliation compliance, dashboards, reports, and data integrations. Daily responsibilities include gathering and analyzing business requirements, translating them into functional and technical designs, collaborating with business stakeholders, and optimizing account reconciliation, transaction matching, financial close, compliance, and reporting processes. The role also involves troubleshooting application issues, performing system testing, supporting user training, preparing functional and technical documentation, ensuring best practices in performance, security, and data governance, and working closely with cross-functional teams to integrate Oracle ARCS with Oracle Fusion Cloud applications and other enterprise systems. The consultant will contribute to continuous improvement initiatives and successful project delivery throughout the project lifecycle.<br>Qualifications • Strong functional expertise in Oracle Account Reconciliation Cloud Service (ARCS), including Account Reconciliations, Transaction Matching, Compliance, Financial Close, Balance Sheet Reconciliations, and reconciliation lifecycle management. • Hands-on technical experience in Oracle ARCS configuration, Reconciliation Compliance, Transaction Matching, Profiles, Formats, Data Integration, Reports, Dashboards, Smart View, and Business Rules. • Experience in gathering business requirements, conducting solution workshops, preparing functional and technical documentation, and delivering Oracle ARCS implementations. • Knowledge of Oracle Fusion Cloud modules (such as Financials, HCM, or Procurement) and their integration with Oracle EPM Cloud solutions. • Strong understanding of financial close processes, account reconciliation best practices, compliance controls, exception management, and financial reporting. • Knowledge of integrating Oracle ARCS with Oracle Fusion Cloud applications and other enterprise systems. • Ability to work independently in a remote environment, manage multiple priorities, and collaborate effectively with distributed teams and clients. • Strong communication and stakeholder management skills, with the ability to explain functional and technical concepts to both business and technical audiences. • Bachelor’s degree in Information Technology, Computer Science, Finance, Accounting, or a related field. • Oracle EPM Cloud certifications will be an added advantage. • Exposure to AI-enabled financial reconciliation, anomaly detection, predictive analytics, machine learning, or Generative AI capabilities within Oracle Cloud or Enterprise Performance Management solutions will be considered an added advantage. Work Location: Remote or On-site (Abu Dhabi), based on client requirements.

Role Overview:As a Site Infrastructure Support Engineer, you play a critical role in ensuring the stability, availability, and performance of IT services across Stores, Office, Supply Chain, and operations. The role is responsible for providing advanced technical support, proactively managing IT infrastructure, and coordinating with internal teams and third-party vendors to ensure timely resolution of issues. You will act as a key point of contact for end users and stakeholders, delivering high-quality support while maintaining strong service levels. This position requires strong technical expertise in POS systems, IT infrastructure and networking, along with the ability to analyze issues, take ownership, and drive them to resolution efficiently. The role also focuses on asset management, preventive maintenance, and continuous service improvement, ensuring minimal downtime and uninterrupted business operations. You are expected to demonstrate flexibility to support multiple locations Onsite/remotely, while maintaining excellent communication, customer service, and collaboration skills. Key Responsibilities:Supporting Office, Supply Center and approximately 95 Domino’s/Dunkin stores. Coordinate and support new store IT setup, testing, and rollout activities Ensure high availability and uptime of critical business systems and operations Monitor and maintain stable network connectivity across all locations Handle incident management, including analysis, prioritization (SLA), escalation, and resolution Perform root cause analysis (RCA) and drive continuous improvement to reduce recurring incidents Plan and implement preventive maintenance to ensure system stability Maintain backup and recovery coordination for critical systems when required Ensure effective communication and timely updates to stakeholders during incidents Maintain and update IT documentation, knowledge base, and operational guidelines Support user onboarding and offboarding (accounts, devices, and access management) Provide end-user support, training, and guidance, ensuring high customer satisfaction Supporting as Help Desk in offices. Supporting as Network Team in offices. Maintain inventory and lifecycle management of IT assets for stores and offices Coordinate with third-party vendors for support, maintenance, and issue resolution Handle IT procurement-related activities, including follow-up and SSF creation Demonstrate proficiency in ticketing systems and service management tools Assist team members and contribute to overall team performance and service delivery Behavioral Competencies:Highly self-motivated with excellent time management and organizational abilities. Demonstrates a strong sense of urgency, ownership, and accountability. Maintains a high level of attention to detail and quality in all tasks. Strong interpersonal and communication skills, able to effectively interact with end users and stakeholders. Functional / Technical Competencies:Ability to work independently with minimal supervision, demonstrating strong ownership and accountability. Ability to analyze, troubleshoot, and clearly articulate technical issues to both technical teams and business stakeholders. Qualifications & Experience:Minimum Qualifications/education Bachelor’s degree in Computer Science, Information Technology, or a related discipline. ITIL certification is considered an advantage Minimum experience2–4 years of relevant experience in Retail or QSR (Quick Service Restaurant) IT environments. Others Valid Egyptian driver’s license. Willingness to travel between store locations as required

EGYBELL is hiring Collection Officers for a leading debt collection company specialized in B2B and B2C collections.<br>Location: Al Maadi – Sakr Quraish, Cairo<br>Job Responsibilities:• Manage assigned B2B debt collection accounts and achieve monthly recovery targets.• Contact corporate debtors through calls, emails, meetings, and other approved communication channels.• Negotiate payment arrangements and settlement plans within the company's and client's approved authority.• Follow up consistently on payment commitments and ensure timely collection.• Investigate debtor companies and locate updated contact information when required.• Review account documents, invoices, statements, disputes, and supporting documents before collection action.• Maintain accurate records of collection activities and account status.• Handle difficult debtors professionally while maintaining strong communication and negotiation standards.<br>Job Requirements:<br>• Bachelor’s degree in Business Administration, Finance, Accounting, Law, or a related field is preferred.• Minimum 2 years of experience in B2B Debt Collection, Accounts Receivable, or Credit Control is preferred.• Strong communication, negotiation, and problem-solving skills.• Good understanding of B2B collection procedures, payment negotiations, and account reconciliation is preferred.• Ability to handle difficult debtors and negotiate payment plans professionally.• Good command of English and Arabic, both written and spoken.• Good knowledge of Microsoft Office and Collection/CRM systems.• Target-oriented, organized, persistent, and able to manage multiple accounts and priorities.• Ability to maintain confidentiality and handle sensitive client and debtor information professionally.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Project &amp; Programme Services (PPS) team is a critical component of the Global Project &amp; Programme Management Office (GPMO). The team delivers predictable and efficient project performance management, reporting, and business intelligence across global portfolios. Operating from the Global Technology Centre (GTC) in India, PPS provides cost efficient, agile, and scalable programme services using an onshore offshore delivery model. Our ambition is to become the global leader in Programme Management Services by building a future-ready, digitally enabled, high-performing team.</p><p>We are seeking a skilled resource with Planning &amp; Project Controls experience to support the successful delivery of critical Projects in Process, Manufacturing &amp; Production Industry, Energy, Pharma. Infrastructure and Transportation sector. The ideal candidate will bring expertise in sectors mentioned utilizing advanced scheduling tools to ensure projects are delivered on time, within scope, and aligned with global standards and requirements</p><p>Responsibility as Senior Engineer / Engineer II Project Control for larger, more complex global projects relating to highways, rail, infrastructure, residential and other markets; including pre and post project controls. Ensure that the Atkins Realis processes are applied from bidding and project set up, through to project execution and closure. Collaborate with Project Management team to produce Cost Breakdown Structure based on project Work Breakdown Structure to setup governance requirements in discussion with the Project Manager/s. Prepare process and tools to carry out pricing estimates based on project stakeholders input. Track and analyze the project costs including budgets, commitments, actuals, accruals, forecasts, contingencies analysis. Proactively engage regularly with project stakeholders to gather their inputs and get agreement. Demonstrate continuous improvement, automation, lean techniques to bring consistency and efficiencies across projects, programmes and portfolios in project controls, cost and schedule management. Produce forecasts of total project costs, annual costs, and monthly cash flow costs and provides variance analysis and explanations. Carries out an earned value and project performance analysis of the project on a periodic basis. Monitor, control and analyse the project cost and schedule information, identify variances and bring these to the attention of the Project Manager with possible alternatives. Prepare specific reports to facilitate challenge and analysis to meet the project s specific needs. Produce and issue cost reports to the client and project team, including key project indicators. Develop, manage, revise, and update integrated detailed project schedules including all phases of project execution. Proactively analyze project schedules including comparing cost/resource curves to actuals, tracking float consumption, and change order impact analysis to ensure compliance with contract requirements. Support Project managers on proactively raising early warnings and preparing change orders to be submitted to the clients and updates to project controls specific documents Supply chain management to support contract preparation and meet fair payment requirements Support Risk identification and reporting. Demonstrate leadership skills in guiding and mentor junior staff to meet delivery requirements.</p><p>Expertise in Power BI/Data Analytics Ability to analyze and understand large sets of data (turn this analysis into Actionable steps) and develop customized ad hoc reports. Create dashboards and interactive visual reports using Power BI. Identify key performance indicators (KPIs) with clear objectives and consistently monitor those. Create relationships between data and develop tabular and other multidimensional data models. Analyze current ETL process, define and design new systems. Redefine and make technical/strategic changes to enhance existing Business Intelligence systems. Design, develop and deploy business intelligence solutions as per needs. Use of filters and graphs for better understanding of data.</p><p>Collaborate with multidisciplinary team, project managers, engineering teams, contractors, and clients. Serve as the primary point of contact for Project planning &amp; project controls-related discussions. Ensure alignment of all stakeholders on planning, scheduling, and cost objectives. Participate in client meetings, steering committees, and cross functional reviews. Maintain strong working relationships to support successful project outcomes.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree preferred in Civil Engineering, Construction Management, Building Technology or related field.</li><li>Minimum 6 -12 years of relevant experience in cost control, preferably in major EPCM projects.</li><li>Professional fluency in English, with strong report writing, presentation, and communication skills.</li><li>Strong understanding of earned value concepts and calculations.</li><li>Proficiency in cost management tools such as Ecosys and report preparation skills.</li><li>Practiced in Cost Breakdown Structure (CBS).</li><li>Proficient in Budget/Cost Control, Cash flow &amp; Contingency management.</li><li>Proficient in Cost Change Control.</li><li>Must have strong understanding of CPM (Critical Path Method) concepts and calculations.</li><li>Extensive Enterprise Project Management experience.</li><li>Exceptional organizational skills and the ability to quickly adapt to changing environments and requirements.</li><li>Certified Estimating Professional, Certified Cost Professional, Certified Schedule Professional, Project Management Professional or equivalent credential(s).</li><li>Expert in Microsoft Power BI.</li><li>Expertise in O365 Apps.</li><li>Good to have automation skills using Visual Basic or any other s/w.</li></ul><p></p></section>

About the job Planning and managing the data entry and claims processing operations of Med Net Egypt in order to ensure the delivery of superior claims handling services to customers within the defined turnaround times (TAT) in accordance with established policies and corporate guidelines in order to support the achievement of revenue targets and overall business objectives, including the batch receiving from the medical providers and dispatching the invoices per payers to them along with the claims bordereaux.<br>Your Job Manage the effective achievement of objectives through setting individual objectives, managing performance, developing staff, and providing formal and informal feedback to maximize overall performance and team motivation. Prepare the department budget and monitor areas of unsatisfactory performance to be rectified promptly, and potential performance improvement opportunities are capitalized upon. Plan resources, manage and control overall claims processing operations for provider network and insured member direct claims ensuring benchmarks are met regarding the execution of the different steps in the value chain for claims management, proactively reducing cycle time to ensure the provision of prompt services to clients, and thus supporting achievement of the overall goals and objectives and optimum customer satisfaction. Supervise the preparation of claims processing reports in a timely and accurate manner, coach and provide on-the-job training. As well as motivate subordinates to identify opportunities for continuous improvement of claims processing systems, improvement of business processes, cost reduction, and productivity improvement. Act as an external auditor for claims by Leading/conducting spot-checking as per guidelines, and procedures to ensure appropriate quality assurance of the data entry and claims processing activities. Carry out the necessary tasks to ensure that all procedural/technical coding is accurate and report any system issues to the production and technical departments. Monitor the efficiency of the IT systems and liaise with the IT Department for changes/modifications/new reports that lead to improved performance, ensuring adherence to automation requirements as per our agreed strategy. Ensure functional relationships between internal departments work well via claims settlements and high level of communication and efficient & timely transfer of information takes place during operations. Act as the contact person to insurance providers, members, insurance companies, brokers, and account managers for primary insurance companies/groups to ensure that services are provided as per Service Level Agreements designated in the reimbursement processing and reconciliations clarification. Ensure compliance with all relevant quality, health, safety, and environmental management procedures and controls across the department to guarantee employee safety, compliance, delivery of high-quality products/services, and a responsible environmental attitude. Your Profile Bachelor's degree of Pharmacy/ Dentistry / Medicine.3-5 years of experience in a similar role. Awareness of the medical coding Time management skills. Database management skills. Interpersonal skills Team leadership skills Problem solving skills. Customer orientation skills

About the job<br>About HYVE<br>At HYVE, we are at the forefront of the data analytics revolution, empowering businesses to unlock the full potential of their data. As a leading Data Analytics Service Provider, we pride ourselves on delivering innovative, data-driven solutions that drive efficiency, enhance decision-making, and foster growth. Join us in our mission to transform data into actionable insights, and become a part of our dynamic, collaborative, and forward-thinking team.<br>The Role<br>We are seeking a highly skilled and experienced Senior Datastage Developer to join our team. This pivotal role focuses on building robust, scalable data pipelines that will serve as the backbone for our analytical and operational platforms. The ideal candidate will have a deep understanding of data architecture, ETL processes, and a proven track record in leveraging data integration tools to streamline data workflows and enhance data quality.<br>Key Responsibilities<br>- Design, construct, install, test, and maintain highly scalable data management systems.- Ensure systems meet business requirements and industry practices for data integrity and quality.- Build high-performance algorithms, prototypes, predictive models, and proof of concepts.- Translate complex functional and technical requirements into detailed architecture, design, and high-performing software.- Analyze and organize raw data, evaluating business needs and objectives to develop sustainable data pipelines.- Implement processes and systems to monitor data quality, ensuring production data is always accurate and available for key stakeholders and business processes.<br>Required Skills and Experience<br>- 5+ years of experience in building and optimizing data pipelines, architectures, and data sets.- Strong experience with ETL tools such as Informatica, Data Stage, Talend, and Microsoft SSIS.- Proficiency in building data quality pipelines, data cleansing processes, and ensuring data integrity.- In-depth knowledge of SQL and experience with relational databases, query authoring, as well as working familiarity with a variety of databases.- Experience with big data tools: Hadoop, Spark, Kafka, etc. is a plus.- Knowledge of programming languages such as Python for data manipulation and data analysis is highly advantageous.- Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.- A degree in Computer Science, Engineering, Mathematics, or a related field.<br>How to Apply<br>If you're passionate about data and want to make a tangible impact at a leading analytics firm, we'd love to hear from you. Please send your resume and a cover letter explaining why you're the perfect fit for this role to hr@hyvetechnology.com with the following job code in the subject: ETL_TL<br>Join HYVE and help us turn data into decisions. We look forward to welcoming you to our team!

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>About us Infomineo is a pioneering global AI-enhanced research company that transforms how businesses access, analyze, and act on critical intelligence. We ve evolved from traditional business research outsourcing to become the strategic partner that combines cutting-edge artificial intelligence with deep human expertise. We offer 3 services to our global clients (leading consulting companies, Fortune 500 companies, and government entities): AI and Data Advisory, Next-Gen Insights and Resource Scaling. This is made possible by relying on 3 pillars of excellence: 350+ industry experts spread across 5 offices (Cairo, Casablanca, Mexico City, Dubai, Barcelona). Our proprietary AI orchestrator. Extensive knowledge assets combining 500,000+ delivered case studies and database subscriptions. Ready to kick start your career with us?</p><p>About this role This role will give you the opportunity to work on high added value data governance and data quality projects, building robust data management frameworks for our clients within a growing service company. As our Data Governance Specialist, you will help clients take control of their data assets defining policies, enforcing quality standards, managing metadata, and deploying governance tooling. You will collaborate closely with data engineers, analysts, and client stakeholders to embed governance practices across the full data lifecycle.</p><p>What will you do?</p><ul><li>Design, implement, and operationalize data governance frameworks across client engagements, covering the following areas:</li><li>DATA GOVERNANCE &amp; POLICY<ul><li>Define and implement data governance frameworks, policies, and standards tailored to client environments.</li><li>Establish data ownership, stewardship models, and accountability structures across business and technical teams.</li><li>Develop and maintain data dictionaries, business glossaries, and classification taxonomies.</li><li>Ensure compliance with data regulations and internal data management policies (GDPR, BCBS 239, etc.).</li></ul></li><li>DATA QUALITY &amp; LINEAGE<ul><li>Design and implement data quality rules, profiling routines, and monitoring dashboards.</li><li>Investigate and remediate data quality issues across structured and unstructured data sources.</li><li>Map and document end-to-end data lineage to support auditability and impact analysis.</li><li>Define and track data quality KPIs and SLAs in collaboration with data owners.</li></ul></li><li>METADATA &amp; CATALOGUING<ul><li>Deploy and administer data catalog and metadata management tools (e.g. Informatica, Collibra, Alation, Microsoft Purview).</li><li>Enrich metadata assets with business context, ownership, sensitivity classification, and usage information.</li><li>Drive adoption of the data catalog across business and technical teams.</li></ul></li><li>TOOLING &amp; INTEGRATION<ul><li>Configure and operate data governance platforms, primarily Informatica (IDMC, Axon, EDC, DQ) and equivalent tools.</li><li>Integrate governance tooling with existing data pipelines, warehouses, and BI environments.</li><li>Automate data quality checks and governance workflows within ETL/ELT pipelines.</li></ul></li><li>OTHER<ul><li>Provide internal training and knowledge-sharing sessions on data governance best practices.</li><li>Support the Team Lead/Manager on client relationships, business development, and internal projects.</li></ul></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Master's degree in a relevant field such as Computer Science, Information Systems, Data Management, Statistics, or Applied Mathematics.</li><li>Full proficiency in English + 1 additional language (French, Arabic, Spanish, German...).</li><li>3 to 6 years of experience in data governance, data management, or data engineering with a strong governance focus.</li><li>Experience working in a consulting, financial services, or multi-client environment is a plus.</li><li><b>TECHNICAL SKILLS</b></li><li><b>DATA GOVERNANCE TOOLS</b></li><li>Proven hands-on experience with Informatica (IDMC / Intelligent Data Management Cloud, Axon Data Governance, Enterprise Data Catalog, Data Quality).</li><li>Experience with other governance and cataloguing platforms such as Collibra, Alation, Ataccama, or Microsoft Purview.</li><li>Familiarity with data quality tools: Great Expectations, Monte Carlo, Soda, or equivalent.</li><li><b>DATA ENGINEERING &amp; QUERYING</b></li><li>Solid experience with SQL for data profiling, querying, and quality rule implementation across relational databases and data warehouses (Snowflake, BigQuery, Synapse, Redshift).</li><li>Experience in Python for automating data quality checks, metadata extraction, and governance workflows.</li><li>Understanding of ETL/ELT pipelines and ability to embed governance controls within them (dbt, Airflow, Informatica PowerCenter/IDMC).</li><li><b>DATA ARCHITECTURE &amp; PLATFORMS</b></li><li>Good understanding of data platform architectures: data lake, lakehouse, and data warehouse environments.</li><li>Familiarity with cloud platforms and their native governance services: Azure Purview, AWS Glue Data Catalog, Google Dataplex.</li><li>Understanding of data modelling concepts and their impact on governance (dimensional modelling, data vault, etc.).</li><li><b>STANDARDS &amp; COMPLIANCE</b></li><li>Knowledge of data governance frameworks and standards: DAMA-DMBOK, BCBS 239, GDPR, ISO 8000.</li><li>Experience defining and applying data classification schemes (sensitivity labels, PII tagging, retention policies).</li><li>Exposure to master data management (MDM) concepts and tools is a plus.</li><li><b>INTERPERSONAL SKILLS</b></li><li>Ability to engage and influence both technical teams and business stakeholders on data governance topics.</li><li>Strong analytical mindset with the ability to diagnose data quality issues and translate them into actionable remediation plans.</li><li>Good communication skills with the ability to document governance frameworks clearly and present findings to senior audiences.</li><li>Detail-oriented, rigorous, and comfortable working across multiple client contexts simultaneously.</li></ul><p></p></section>

<p><h4>About us</h4> <p>Worley is a global company of energy, chemicals and resources experts headquartered in Australia. We partner with our customers to deliver projects and create value across the life of their assets. We specialize in consulting, engineering, procurement and construction across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition to more sustainable solutions.</p> <p>We are looking for Site Electrical Construction Supervision Lead who will be accountable for providing leadership and oversight of all electrical construction supervision activities on site.</p> <h4>Duties and responsibilities</h4> <ul> <li>Organizes and leads Worley electrical and construction supervision team to help delivery of effectively and technically developed project that meets the contract and standards' requirements, local and international codes, timeline and budget.</li> <li>Represents Worley at internal & external meetings on the project.</li> <li>Ensures Worley electrical construction supervision systems and procedures are developed and rolled out for the project and work is performed in accordance with the internal processes and standards.</li> <li>Coordinates effectively with other project personnel.</li> <li>Responsible for ensuring that no technical changes are implemented without prior approval as per EPC contract procedure and regulatory requirements.</li> <li>Ensures that the Worley electrical construction supervision team and any third party subcontractors adhere to the overall project execution plan and project quality plan.</li> <li>Reviews work procedures or method statements, safety and hazard assessments.</li> <li>Monitors and ensures construction and testing of NPP’s electrical and associated systems; develops comments pertaining to non-compliance with design.</li> <li>Reviews, comments and prepares drafts of client correspondence pertaining to electrical construction.</li> </ul> <h4>Experience and qualifications</h4> <ul> <li>Bachelor’s degree or higher in Electrical Engineering or higher.</li> <li>Strong construction oversight skills.</li> <li>10+ years of NPP construction supervision experience including management of multi-cultural teams.</li> </ul> <h4>Special job requirements</h4> <ul> <li>Ability to analyze, communicate, influence and persuade.</li> <li>Strong written and verbal communication skills in English are essential, understanding of Russian is a plus.</li> <li>Organized and disciplined, capable of planning, scheduling and controlling tasks and events.</li> <li>Strong leadership skills, problem solving and conflict resolution skills.</li> <li>Awareness of project estimates and budgets.</li> </ul> <h4>Moving forward together</h4> <p>We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation. We're building a diverse, inclusive and respectful workplace. Creating a space where everyone feels they belong, can be themselves, and are heard.</p> <p>And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology. Whatever your ambition, there's a path for you here.</p> <p>And there's no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.</p></p><p></p>

<p><strong>About the position:</strong></p><p>Out team is rapidly growing and we are looking for an organized and detail-oriented HR Admin to support the smooth execution of HR operations, members’ lifecycle processes, office management, and data-driven reporting.</p><p>&nbsp;</p><p>The role will act as a bridge between HR, Accounting, Office Management, and team leaders by ensuring accurate follow-ups, maintaining operational processes, analyzing team-related data, and improving the overall employee experience.</p><p>&nbsp;</p><p><strong>Work Setup:</strong></p><ul><li><p>Work Mode: Hybrid</p></li><li><p>Working Hours: Flexible 8 hours/day.&nbsp;</p></li><li><p>Location: Heliopolis</p></li></ul><p><br><strong>Responsibilities:</strong></p><p><strong>People Operations &amp; Reporting</strong></p><ul><li><p>Follow up on probation team members' monthly feedback cycles with leaders and ensure timely completion.</p></li><li><p>Prepare and monitor weekly/monthly reports related to:</p><ul><li><p>Time tracking reports .</p></li><li><p>Accounting reports, especially expense tracking and analysis.</p></li><li><p>Online tools usage analysis per project, team, or customer.</p></li><li><p>Task completion and delay analytics .</p></li><li><p>Developers' productivity metrics and performance insights.</p></li></ul></li><li><p>Identify trends and provide reports that support decision-making and operational improvements.</p></li></ul><p><strong>Member Lifecycle Management</strong></p><ul><li><p>Manage onboarding processes</p></li><li><p>Manage offboarding processes</p></li></ul><p><strong>Office Operations Management</strong></p><ul><li><p>Ensure a well-maintained and organized workplace environment through:</p><ul><li><p>Managing office supplies</p></li><li><p>Conducting bi-weekly cleanliness checks.</p></li><li><p>Improving office storage organization.</p></li><li><p>Managing office decluttering by identifying unused items for disposal or sale.</p></li></ul></li><li><p>Coordinate with relevant vendors when required to maintain office standards.</p></li></ul><p><strong>Equipment &amp; IT Operations</strong></p><ul><li><p>Coordinate laptop and screen maintenance requests.</p></li><li><p>Ensure company devices follow security standards and cannot be used for unauthorized activities such as personal downloads or unsafe software installation.</p></li><li><p>Follow up on equipment availability, maintenance, and member device needs.</p></li></ul><p><strong>Engagement &amp; Events</strong></p><ul><li><p>Manage team activities and outings from planning to execution.</p></li><li><p>Maintain employee birthday records and coordinate celebrations</p></li><li><p>Support initiatives that improve employee engagement and workplace culture.</p></li></ul><p><strong>Vendor Management</strong></p><ul><li><p>Collect and compare vendor offers based on requirements and budget.</p></li><li><p>Conduct initial negotiations with vendors.</p></li><li><p>Present recommendations and comparisons to the HR team for final decisions.</p></li><li><p>Maintain vendor-related records and communications.</p></li></ul><p><strong>Online Presence Management</strong></p><ul><li><p>Manage company profiles on external online platforms</p></li><li><p>Support maintaining a positive employer brand online.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>1–3 years of experience in HR operations, administration, office management, or a related field.</p></li><li><p>BS/MS degree in HR, Business Administration, Business Informatics, Management, or a relevant field.</p></li><li><p>Must be honest, positive, and adaptable.</p></li><li><p>Strong organizational skills with excellent attention to detail.</p></li><li><p>Ability to manage multiple tasks and follow up on deadlines.</p></li><li><p>Strong analytical skills with the ability to create and interpret reports.</p></li><li><p>Good communication and coordination skills.</p></li><li><p>Comfortable working with HR systems, productivity tools, and reporting platforms.</p></li><li><p>Ability to handle confidential information professionally.</p></li><li><p>Good command of English (written and spoken).</p></li></ul><p>&nbsp;</p><p><strong>Bonus points:&nbsp;</strong></p><ul><li><p>Knowledge of the Egyptian Labor Law.</p></li><li><p>Experience working in the software field or a fast-paced environment.</p></li><li><p>Familiarity with tools such as Notion, TMetric, Google Workspace, or similar platforms.<br>&nbsp;</p></li></ul><p><strong>Important Note:</strong> We care for the well-being of our team members. Hence, we are looking for candidates living near Heliopolis Area. Please don't apply if you live very far away.</p>

Role Description The English Customer Support Agent is a full-time, on-site position based in Cairo, Egypt. In this role, the agent will handle inbound and outbound customer interactions through phone calls, emails, chat, and other communication channels, providing accurate information and assistance. Daily tasks include resolving inquiries, troubleshooting issues, documenting interactions, and ensuring customer satisfaction in line with company policies and service-level agreements. The agent will collaborate with team members and other departments to escalate and follow up on complex cases, while maintaining professional and empathetic communication. The role also involves adhering to performance targets, participating in training, and contributing to the continuous improvement of support processes.<br>Qualifications<br>Strong customer-facing skills, including Customer Support and Customer Service, with a focus on building trust and maintaining Customer Satisfaction. Excellent Communication abilities in English (spoken and written) for handling both voice and non-voice channels. Ability to perform effective Troubleshooting, identify root causes, and provide clear, practical solutions. Previous experience in a call center, BPO, or customer-facing role is preferred. Comfort working in a fast-paced environment, with strong time management and multitasking skills. Proficiency in basic computer applications and CRM or ticketing systems is an advantage. High level of professionalism, patience, and resilience when dealing with diverse customers and scenarios.

Role Description The English Customer Support Agent is a full-time, on-site position based in Cairo, Egypt. In this role, the agent will handle inbound and outbound customer interactions through phone calls, emails, chat, and other communication channels, providing accurate information and assistance. Daily tasks include resolving inquiries, troubleshooting issues, documenting interactions, and ensuring customer satisfaction in line with company policies and service-level agreements. The agent will collaborate with team members and other departments to escalate and follow up on complex cases, while maintaining professional and empathetic communication. The role also involves adhering to performance targets, participating in training, and contributing to the continuous improvement of support processes.<br>Qualifications<br>Strong customer-facing skills, including Customer Support and Customer Service, with a focus on building trust and maintaining Customer Satisfaction. Excellent Communication abilities in English (spoken and written) for handling both voice and non-voice channels. Ability to perform effective Troubleshooting, identify root causes, and provide clear, practical solutions. Previous experience in a call center, BPO, or customer-facing role is preferred. Comfort working in a fast-paced environment, with strong time management and multitasking skills. Proficiency in basic computer applications and CRM or ticketing systems is an advantage. High level of professionalism, patience, and resilience when dealing with diverse customers and scenarios.

Company Description<br>We are a fast-growing and customer-centric organization committed to delivering exceptional service and support. Our team values innovation, collaboration, and continuous improvement to meet and exceed customer expectations. Operating in an ever-evolving industry, we prioritize employee growth, fostering a positive and inclusive work environment. Join us to be a part of a dynamic team that makes a real difference.<br>Role Description<br>This is a full-time on-site role for an English Call Agent, based in Cairo, Egypt. The English Call Agent will handle incoming and outgoing customer calls to address inquiries, resolve issues, and provide accurate information about products or services. The role entails maintaining high levels of professionalism, ensuring customer satisfaction, and recording interactions in a clear and organized manner. The agent will also communicate efficiently with team members to improve service processes and relay customer feedback.<br><br>Qualifications<br>Customer service and problem-solving skills, with a focus on ensuring client satisfaction Organizational and time management skills for handling multiple inquiries effectively Proficiency in using telecommunication systems, CRM platforms, and basic office software Ability to collaborate with team members and adapt to the needs of the service process Flexibility and resilience to meet the demands of a fast-paced work environment Prior experience in a call center or customer service environment is preferred English level: B2 or higher

Role Description The English Customer Support Agent is a full-time, on-site position based in Cairo, Egypt. In this role, the agent will handle inbound and outbound customer interactions through phone calls, emails, chat, and other communication channels, providing accurate information and assistance. Daily tasks include resolving inquiries, troubleshooting issues, documenting interactions, and ensuring customer satisfaction in line with company policies and service-level agreements. The agent will collaborate with team members and other departments to escalate and follow up on complex cases, while maintaining professional and empathetic communication. The role also involves adhering to performance targets, participating in training, and contributing to the continuous improvement of support processes.<br>Qualifications<br>Strong customer-facing skills, including Customer Support and Customer Service, with a focus on building trust and maintaining Customer Satisfaction. Excellent Communication abilities in English (spoken and written) for handling both voice and non-voice channels. Ability to perform effective Troubleshooting, identify root causes, and provide clear, practical solutions. Previous experience in a call center, BPO, or customer-facing role is preferred. Comfort working in a fast-paced environment, with strong time management and multitasking skills. Proficiency in basic computer applications and CRM or ticketing systems is an advantage. High level of professionalism, patience, and resilience when dealing with diverse customers and scenarios.

Role Description The English Customer Support Agent is a full-time, on-site position based in Cairo, Egypt. In this role, the agent will handle inbound and outbound customer interactions through phone calls, emails, chat, and other communication channels, providing accurate information and assistance. Daily tasks include resolving inquiries, troubleshooting issues, documenting interactions, and ensuring customer satisfaction in line with company policies and service-level agreements. The agent will collaborate with team members and other departments to escalate and follow up on complex cases, while maintaining professional and empathetic communication. The role also involves adhering to performance targets, participating in training, and contributing to the continuous improvement of support processes.<br><br>Qualifications<br>Strong customer-facing skills, including Customer Support and Customer Service, with a focus on building trust and maintaining Customer Satisfaction. Excellent Communication abilities in English (spoken and written) for handling both voice and non-voice channels. Ability to perform effective Troubleshooting, identify root causes, and provide clear, practical solutions. Previous experience in a call center, BPO, or customer-facing role is preferred. Comfort working in a fast-paced environment, with strong time management and multitasking skills. Proficiency in basic computer applications and CRM or ticketing systems is an advantage. High level of professionalism, patience, and resilience when dealing with diverse customers and scenarios.

Key Responsibilities Contact and follow up with all leads generated through Stryve’s social media channels. Make outbound calls and communicate with leads through phone and Whats App. Understand customer needs and identify qualified leads. Present and explain Stryve’s products and digital payment solutions clearly. Handle customer questions, objections, and concerns professionally. Convert qualified leads into new customers. Follow up with customers until registration and activation are completed. Re-engage leads who did not respond or complete the registration process. Maintain accurate lead information and update lead status regularly on the CRM/system. Track all calls, follow-ups, outcomes, and conversion results. Coordinate with Sales, Operations, and Activation teams when required. Achieve assigned KPIs and sales targets related to lead conversion and activation. Provide feedback on common customer objections and lead quality to improve the conversion process. Requirements Previous experience in Telesales, Inside Sales, or Call Center Sales. Proven experience handling and converting Social Media Leads. Strong communication, persuasion, and negotiation skills. Ability to handle objections and close sales. Strong follow-up and customer relationship skills. Experience using CRM systems or lead management tools. Previous experience in Fin Tech, Digital Payments, or E-commerce is a plus. Target-driven mindset and ability to work in a fast-paced environment.