وظائف نظم معلومات ادارية في مصر
٢٩١٢٧ وظائف شاغرة
Job Summary:The Senior Personnel Specialist is responsible for managing employee records, HR administration, and day-to-day personnel processes. This role ensures accurate and up-to-date employee information, handles social insurance, medical insurance, other employee benefits, new hire contracts, resignations, terminations, and liaises with the labor office Job Responsibilities:Maintain and update employee records in HRIS/HRM systems, ensuring accuracy and completeness. Prepare, review, and process new hire contracts, employment documentation, and onboarding formalities. Manage resignations and terminations, including exit documentation, clearance procedures, and updating employee records. Administer social insurance, medical insurance, and other employee benefits, ensuring accurate enrollment, updates, and compliance reporting. Manage employee attendance records and ensure accuracy of all data affecting payroll, including leaves, overtime, deductions, and benefits inputs. Liaise with the labor office for registrations, terminations, and other statutory requirements. Prepare and generate HR reports, including headcount, turnover, and personnel analytics. Respond to employee inquiries related to personal data, contracts, social insurance, medical insurance, benefits, attendance, and administrative procedures. Support audits by providing accurate personnel documentation and records.<br><br>Job Requirements<br> Education Bachelor's degree in human resources, Business Administration, or a related field.<br><br> Previous Experience4-6 years of experience in HR administration, personnel management, or HR generalist roles.<br><br> Special requirement Strong knowledge of personnel administration processes, employment contracts, social and medical insurance regulations, attendance management, and employee benefits. Proficiency in HRIS/HRM systems and Microsoft Office applications. Excellent attention to detail, organizational, and time management skills. Strong communication and interpersonal skills. Ability to maintain confidentiality and handle sensitive employee information.
<p>The Root-CA Security Systems Administrator is responsible for the overall health, monitoring, and maintenance of the physical security systems supporting the Root Certificate Authority (Root-CA). This includes surveillance, access control, intrusion detection, and various data center systems. The role involves system diagnostics, troubleshooting, reporting, and ensuring compliance with security standards to maintain system integrity.</p><p><strong>Job Accountabilities</strong></p><ul><li>Ensure the security, availability, and proper functioning of Root-CA systems through administrative, technical, and physical controls.</li><li>Manage and operate physical security systems, including access control, video surveillance (CCTV), intrusion detection, and environmental monitoring systems.</li><li>Administer and maintain data center physical infrastructure such as UPS, HVAC (temperature control), fire suppression, and water leak detection systems.</li><li>Continuously monitor system health, manage alarms, perform backups, and archive logs/events.</li><li>Diagnose and troubleshoot system access issues, hardware/software faults, and component failures.</li><li>Investigate system failures and security incidents, recommend corrective actions, and coordinate with vendors for resolution.</li><li>Perform basic Linux administration tasks (user management, access control, file permissions, and log review).</li><li>Support the implementation of security-related projects, including system upgrades, installations, and integrations.</li><li>Apply cybersecurity best practices to protect systems against common threats (e.g., malware, ransomware, unauthorized access).</li><li>Review and audit system logs regularly to ensure compliance with security policies and standards.</li><li>Prepare and submit daily/periodic reports covering system status, alarms, incidents, and operational issues.</li><li>Maintain up-to-date technical documentation, including system configurations, backup records, and maintenance logs.</li><li>Report security incidents, system outages, and risks in a timely and structured manner.</li><li>Coordinate with internal teams, management, and external vendors to resolve issues and enhance system performance.</li><li>Continuously assess and improve physical security controls and operational procedures.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Computer Science, Information Systems, or a related field. Required Experience • 2 3 years of experience in systems administration, physical security systems. Strong decision-making skills with the ability to identify alternatives and solutions to technical issues Required Skills • Strong communication and stakeholder management skills. Solid knowledge of physical security systems (e.g., CCTV, access control, intrusion detection) and data center operations. Familiarity with Linux operating systems and basic networking concepts (IP addressing, DNS, DHCP). Understanding of cybersecurity principles and common threat mitigation techniques. Strong analytical and problem-solving skills with high attention to detail. Ability to work proactively, prioritize tasks, and respond effectively to incidents. Good documentation and reporting skills.</p>
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<span>Retail Sales Associate </span>
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<span></span></span><p><strong>Requisition ID: </strong>935337 <br><strong>Store #</strong>: 004948 Target Optical <br><strong>Position:</strong>Part-Time<br><strong>Total Rewards: Benefits/Incentive Information</strong></p><br><br>
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<p>At Target Optical, we love the neighborhoods we belong to and that’s why we care for them. By listening and building relationships with one another, we help our guests get quality eye care products and services at a great value. We help people see more clearly and confidently for less by offering a great selection of trusted brands. Through the relationships we build, we’re proud and excited to help people look their best by carrying fashionable frames at a great value.</p><br><br>
<p>Together, we’re on a mission to change the way people think about vision care. We keep things real, keep focused on people and keep to our mission to bring a WOW! experience to your life, our guests’ lives and communities. See your future with Target Optical.</p><br><br>
<p>Target Optical is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!<br> </p><br><br>
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<br><p>This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.</p><br><br>
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<p>EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com.</p><br><br>
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<p>We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.</p><br><br>
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<p>Join Us<br>At Vodafone, we re not just shaping the future of connectivity for our customers we re shaping the future for everyone who joins our team. When you work with us, you re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p><p>What you ll do<br>Serve as the Architecture and Design Authority across IT and FinTech, driving the design and governance of scalable, secure, and innovative solutions across Payments, Cards, BNPL, Savings, and Insurance domains. Align technology roadmaps with Vodafone Group strategy, translate business needs into technical solutions, resolve architectural challenges, and lead the adoption of modern, microservices-based architectures to support business growth and operational excellence.</p><p>Who you are<br>Role: Act as architecture and design authority across IT-FS organization. Responsible of aligning Fintech and IT roadmaps with group strategy and guidelines. Responsible of designing full-edged solutions for the below Services:Cards, Tokenization, Soft POS, Payments, Settlement & Recon, BNPL, Savings & Insurance. In charge of resolving Technology disagreements among different IT teams. Responsible of auditing/review IT processes and solution. Instruct/follow up on delivery teams to modify them according to IT strategy. Lead design for major business and technology projects across IT/Fintech in a way that directly impact revenue, cost saving initiatives and NPS. Translate the business requirements into technology requirements. Lead Vodafone Group activities that require cooperation with Group Architecture Team(s) and adapting Vodafone Group Products & Services related architecture initiatives within Vodafone Egypt in a way that suit local targets and strategies. Manage business requirements planning to make sure they are reflected into technology enablers to be implemented by delivery teams to make sure overall business objectives will be realized. Authorized to take necessary decisions to resolve technical conflicts among different delivery functions. Lead technical stakeholders to produce system roadmaps that meet architecture guidelines and business requirements. Develops detailed programming instructions to solve business problems through automation support. Craft the code standards for our products. Use modern software architecture techniques and technologies to design , develop distributed, fault-tolerant solutions Create and maintain the architecture documents. Provide technical guidance to development teams.. Building FinTech platform and make use of microservices architecture.</p><p>Not a perfect fit?<br>Worried that you don t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you re excited about this role but your experience doesn t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p><p>What's in it for you</p><p><strong>Desired Candidate Profile</strong></p><p>Core competencies, knowledge and experience: Engineering or computer science Bachelor degree. Engineering master degree is a plus. At least 5+ years technical experience in IT. Fintech and Payments experience. Hands-on knowledge of Microservices, big data technologies, containers, API designing and implementation. Software engineering and Design-Patterns. Microservices architecture & distributed systems Proven Business acumen/Solid business analysis skills. Must have worked in at least 2 different Technology areas before. Vendor background is a plus. Solid development/database knowledge. Must have technical / professional qualifications: Strong decision making/leadership capabilities. Strong problem-solving skills. Helicopter view identifying key information and patterns. Innovativeness and ability to generate viable alternatives out of challenging situations. Proven ability to work in virtual teams</p>
<p>Serve as the primary owner of the enterprise AI platform ecosystem. Define and maintain: Enterprise AI strategy and roadmap AI platform architecture standards Platform governance framework Operational standards and procedures Platform lifecycle management processes AI adoption and enablement strategy Drive enterprise-wide adoption while ensuring security, reliability, scalability, and compliance. Lead the design, implementation, and support of enterprise AI solutions. Responsibilities include: Building AI agents and copilots Implementing RAG architectures Developing enterprise AI integrations Designing multi-agent solutions Implementing AI orchestration patterns Integrating AI with enterprise applications Building reusable AI services and frameworks Remain actively involved in technical implementation, troubleshooting, and architecture reviews. Design and manage the complete lifecycle of enterprise AI agents. Establish standards for: Agent development Agent testing Security reviews Approval processes Production deployment Change management Retirement and decommissioning Define governance controls for: Agent ownership Prompt management Knowledge source management Connector usage Model selection Version control Manage enterprise usage of AI models across multiple platforms. Including: Azure OpenAI Models Claude Models Codex Enterprise-approved LLMs Future approved AI providers Define: Approved models Restricted models Model usage policies Model selection guidelines Performance and quality standards Continuously optimize: AI response quality Cost efficiency Model performance Scalability User experience Own AI platform financial governance and optimization. Responsibilities include: AI consumption monitoring Budget forecasting License optimization Credit management Token management Cost allocation and reporting Implement: Usage quotas Budget controls Consumption policies Chargeback and showback mechanisms Cost optimization frameworks Monitor and investigate: Cost anomalies Token spikes Excessive model consumption Resource waste Partner with Security, Privacy, Risk, Compliance, and Legal teams to establish enterprise AI controls. Implement: AI governance policies Data Loss Prevention (DLP) Role-based access controls Environment segregation Data classification enforcement Audit and monitoring controls Ensure: Responsible AI usage Regulatory compliance Enterprise policy compliance Secure handling of business data Risk management and mitigation Design integration architectures between AI platforms and enterprise applications. Examples include: Salesforce Netsuite Jira SharePoint Microsoft 365 Dataverse ERP platforms Knowledge management systems Internal APIs and business services Develop reusable integration patterns that support secure and scalable AI adoption. Define enterprise connectivity standards for AI systems. Design and manage: MCP (Model Context Protocol) implementations API integrations Agent-to-system communication External AI service integrations Enterprise tool connectivity Establish secure and governed integration patterns between AI platforms and enterprise systems. Establish operational excellence across the AI ecosystem. Implement monitoring and observability for: AI agents Platform health Model utilization System performance Security events Usage trends User adoption Develop: Runbooks Incident response procedures Support processes Escalation workflows Lead troubleshooting efforts related to: Agent failures Integration issues Model outages Performance degradation Cost anomalies Act as a trusted advisor for AI initiatives across the organization. Responsibilities include: Supporting business use-case development Designing platform standards Providing best practices and templates Educating technical teams Enabling controlled self-service AI development Balance innovation with governance and operational excellence.</p><p>Skills:</p><ul><li>AI Platforms</li><li>Microsoft Copilot</li><li>Copilot Studio</li><li>Azure AI Foundry</li><li>Azure OpenAI</li><li>Anthropic Claude</li><li>Codex</li><li>Enterprise AI Platforms</li><li>AI Technologies</li><li>Large Language Models (LLMs)</li><li>Agentic AI</li><li>AI Agents</li><li>Prompt Engineering</li><li>RAG (Retrieval-Augmented Generation)</li><li>Model Evaluation</li><li>AI Governance</li><li>MCP (Model Context Protocol)</li><li>Cloud & Platform Engineering</li><li>Microsoft Azure</li><li>AWS (Preferred)</li><li>Kubernetes</li><li>Docker</li><li>Terraform</li><li>Platform Engineering</li><li>Infrastructure as Code (IaC)</li><li>Security & Identity</li><li>Microsoft Entra ID</li><li>OAuth</li><li>SAML</li><li>RBAC</li><li>Conditional Access</li><li>Enterprise Security Architecture</li><li>Development & Automation</li><li>Python</li><li>PowerShell</li><li>REST APIs</li><li>GitHub</li><li>Azure DevOps</li><li>CI/CD Pipelines</li><li>Power Platform</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Education & Experience:</p><ul><li>Bachelor's Degree in: Computer Science Information Technology Engineering Information Systems</li><li>7 10+ years of experience in Enterprise Technology, Infrastructure, Cloud Engineering, Platform Engineering, or Solution Architecture.</li><li>3+ years of experience implementing or managing AI, GenAI, or Large Language Model platforms.</li><li>Experience designing and operating enterprise SaaS platforms.</li><li>Experience leading technical initiatives across multiple teams.</li><li>Experience working within regulated enterprise environments.</li></ul>
<p><strong>Join Our Dynamic Team as a Senior HR Business Partner in Vibrant Cairo!</strong></p><p>Are you a seasoned HR professional ready to make a significant impact? We are seeking two exceptional <strong>Senior HR Business Partners</strong> to champion our most valuable asset: our people. This is an unparalleled opportunity to shape the future of our organization by driving strategic HR initiatives and fostering a thriving work environment. Based <strong>on-site</strong> in the bustling heart of <strong>Cairo, Egypt</strong>, you will be at the forefront of our HR operations, blending traditional HR expertise with a forward-thinking approach.</p><p><strong>What You'll Do: Your Impactful Responsibilities</strong></p><ul><li><p><strong>Strategically Partner:</strong> Act as a trusted advisor to senior leadership, aligning HR strategies with business objectives across various departments, including IT/Software Development.</p></li><li><p><strong>Drive Talent Excellence:</strong> Lead end-to-end talent acquisition, retention, and development initiatives to ensure we attract and grow top-tier talent.</p></li><li><p><strong>Shape Policies & Practices:</strong> Develop, implement, and optimize HR policies, procedures, and programs that foster a fair, inclusive, and high-performance culture.</p></li><li><p><strong>Champion Employee Experience:</strong> Oversee all aspects of HR administration, ensuring a seamless and positive employee journey from onboarding through offboarding.</p></li><li><p><strong>Leverage Technology:</strong> Maximize the potential of HR systems (HRIS, LMS) to enhance operational efficiency and data-driven decision-making.</p></li><li><p><strong>Manage Compensation & Benefits:</strong> Oversee payroll management and contribute to competitive compensation and benefits strategies.</p></li></ul><p><strong>Skills & Technologies You'll Master:</strong></p><p>You will utilize your expertise in <strong>Business Administration, Human Resources (HR), Recruitment, Talent Acquisition, and Talent Management</strong>. Proficiency in <strong>Microsoft Office</strong> is essential, and your experience with <strong>HR Systems, HRIS, and Learning Management Systems (LMS)</strong> will be critical. A strong understanding of <strong>HR Policies, HR Administration, HR Strategy</strong>, and <strong>Payroll Management</strong> will empower your success in this role. Your ability to navigate the intersection of HR and <strong>Information Technology (IT)</strong> will be highly valued.</p><p><strong>Growth Opportunities: Unlock Your Potential</strong></p><p>This role offers significant avenues for professional development. You will gain exposure to diverse business challenges, lead complex HR projects, and contribute directly to organizational growth. We are committed to investing in our people, providing opportunities for continuous learning and career advancement within a dynamic and expanding enterprise.</p><p><strong>Team & Culture: Collaborate and Thrive</strong></p><p>Join a collaborative and supportive team where innovation and strategic thinking are celebrated. We pride ourselves on a culture of respect, transparency, and continuous improvement. You'll work alongside dedicated professionals who are passionate about making a difference and who value strong partnerships across the organization.</p><p><strong>Impact: Make a Lasting Difference</strong></p><p>As a Senior HR Business Partner, your work will directly influence employee engagement, productivity, and overall business success. You will play a pivotal role in shaping our organizational culture, ensuring we remain an employer of choice in the competitive Cairo market and beyond.</p><p><strong>Requirements</strong></p><ul><li><p><strong>Experience That Excites:</strong> Possess an impressive <strong>7-10 years of progressive experience</strong> in Human Resources, ideally within a fast-paced and dynamic environment. This is an <strong>Experienced</strong> level role where your expertise will truly shine.</p></li><li><p><strong>Mastery of Core HR Disciplines:</strong> Demonstrate advanced proficiency in <strong>Business Administration, Human Resources (HR), Recruitment, Talent Acquisition, Talent Management, HR Systems, HR Policies, HR Administration, HRIS, HR Strategy, Learning Management System (LMS)</strong>, and <strong>Payroll Management</strong>.</p></li><li><p><strong>Technological Acumen:</strong> Exhibit strong capabilities in <strong>Microsoft Office</strong> and a solid understanding of how <strong>Information Technology (IT)</strong> intersects with modern HR practices.</p></li><li><p><strong>Strategic Thinker & Problem Solver:</strong> Proven ability to develop and execute HR strategies that align with business objectives and address complex organizational challenges, including <strong>Change Management</strong>.</p></li><li><p><strong>Exceptional Communicator & Influencer:</strong> Outstanding interpersonal, communication, and negotiation skills, with the ability to build rapport and influence stakeholders at all levels.</p></li><li><p><strong>Location Commitment:</strong> This is an <strong>on-site</strong> position based in <strong>Cairo, Egypt</strong>, requiring your full presence to foster strong team collaboration and engagement.</p></li></ul><p></p>
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<p><b>Tiered Approach</b></p><br> <p>In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:</p><br> <ul> <li><b>Tier 0</b>: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.</li> <li><b>Tier 1</b>: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments</li> <li><b>Tier 2</b>: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers</li> <li><b>Tier 3 or no tier indicated</b>: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates</li> </ul> <p>Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.</p><br> <p><b>Background</b></p><br> <p>UNDP’s decades-long partnership with Egypt has fostered a diverse portfolio of support across the economic, social, and environmental sectors. The current strategy builds on this strong foundation, aligning with Egypt Vision 2030 to advance a green, inclusive, and resilient development pathway driven by innovation and collaboration. </p><br> <p>As a strategic partner, UNDP Egypt plays a central role in accelerating progress toward the SDGs, with three pillars of support: Inclusive Growth and Digital Transformation; Governance, Social Inclusion, and Gender; and Climate and Nature. Drawing on global expertise and grounded in local experience, the Country Office works closely with partners on policy advisory and programmatic support, and bringing stakeholders together across the spectrum including government, private sector, academia and CSOs to address complex challenges and take advantage of opportunities.</p><br> <p>To remain agile within a rapidly changing development landscape, UNDP Egypt is implementing an organizational change process that aims to transition to a structure and financially viable business model that is more effectively and efficiently able to deliver on evolving national priorities. </p><br> <p>It is guided by four core principles:</p><br> <p>• Retaining key capacities while investing in new expertise</p><br> <p>• Strengthening and integrating quality assurance and programme finance</p><br> <p>• Standardization and optimization across the teams / functions</p><br> <p>• Financial sustainability of core structure - with flexibility for expansion / contraction</p><br> <p>The ICT team plays a crucial role in the Country Office (CO) as reliance on digital technology and AI continues to increase in all office operations, projects, and programme deliveries. </p><br> <p>The team drives <b>UNDP’s digital transformation efforts</b> in the CO to better enable, leverage and deploy technology solutions that help the CO implement new ways of doing business to work smarter and more efficiently, and ultimately to improve the way it provides value to UNDP partners, stakeholders, and beneficiaries. </p><br> <p>Under the guidance and direct supervision of the Procurement and ICT Analyst (NOB), the ICT & Procurement Associate provides ICT services, while implementing procurement processes in the management of ICT good, systems and strategies, and provides daily technical support to users of information management tools and technology infrastructure. The ICT & Procurement Associate may supervise and/or lead the support staff if/when delegated by supervisor.</p><br> <p>The ICT Associate promotes a client-oriented approach particularly in the service of UN Common system partners and agencies. The ICT Associate works in close collaboration with Programme, Operations and projects teams in the CO, UNDP HQ staff, Regional Information Officer (RIO), and the Regional Bureau Information Manager (RBIM) to resolve complex ICT/Procurement related issues.</p><br> <p>UNDP adopts a portfolio approach to accommodate changing business needs and leverage linkages across interventions to achieve its strategic goals. Therefore, UNDP personnel are expected to work across units, functions, teams, and projects in multidisciplinary teams in order to enhance and enable horizontal collaboration.</p><br> <p><b>Duties and Responsibilities</b></p><br> <p><b>1.) Ensure implementation of ICT strategies and introduction/implementation of new technologies:</b></p><br> <ul> <li>Ensure compliance with corporate information management and technology standards, guidelines, and procedures for the CO technology environment.</li> <li>Participate in development and implementation of Standard Operating Procedures in ICT services. </li> <li>Conduct market research and analysis and provide support in introducing new technology for CO system updating and improvement.</li> <li>Provide advice on and assistance in procurement of new ICT equipment for the CO and projects; and provide technical specifications and information on best options in both local and international markets. Review quotations and bids. </li> <li>Participate in development and implementation of ICT annual plan. Maintain the measures in place for business continuity and disaster recovery processes and procedures. </li> <li>Provide support for the use of ERP functionality for improved business results and improved client services.</li> <li>Provide ICT support for key events. </li> </ul> <p><b>2.) Ensure effective functioning of the CO hardware and software packages and efficient management support of shared ICT infrastructure and common services:</b></p><br> <ul> <li>Monitor shared network environments and cloud-based resources daily to ensure stable connectivity for all resident UN Agencies.</li> <li>Deploy countermeasures and cybersecurity protocols to protect the data resources of the CO and partner agencies from malicious attacks. Ensure UNDP desktop and network resources are protected from malicious virus attacks and deploy countermeasures in the event of attacks.</li> <li>Maintain an up-to-date inventory of shared ICT assets, managing their lifecycle from procurement to sustainable disposal/recycling.</li> <li>Support effective functioning (installation, operation, and maintenance) of all UNDP hardware equipment and acquisition of hardware supplies.</li> <li>Perform specific technical functions, including changing of hardware electronic components (disks, memories, network wiring, power sources, etc.) and making routine repairs.</li> <li>Maintain an up-to-date inventory and stock of supplies and spare parts in cooperation with the Administration and Procurement Teams.</li> </ul> <p><b>3.) Manage ICT contracts and vendor performance for integrated service delivery:</b></p><br> <ul> <li>Oversee technical performance against Key Performance Indicators (KPIs) for ICT-related Long-Term Agreements (LTAs) used by the CO and UN partners.</li> <li>Respond to complex technical issues and service interruptions by serving as the primary liaison between the UN and technology service providers.</li> <li>Ensure full compliance with software licensing, hardware warranties, and service-level agreements (SLAs) throughout the contract lifecycle.</li> </ul> <p><b>4.) Ensure strategic sourcing and procurement of ICT goods and services for the CO and UN Agencies:</b></p><br> <ul> <li>Organize end-to-end procurement processes (RFQ, ITB, RFP) for hardware, software, and technical services such as cloud hosting and cybersecurity for the CO and UN partners.</li> <li>Draft technical specifications and Terms of Reference (TOR) that harmonize requirements across agencies to facilitate joint procurement and leverage economies of scale.</li> <li>Conduct market research to identify innovative "Green ICT" providers and maintain a specialized vendor roster accessible to the UN Country Team (UNCT).</li> <li>Support technical evaluation committees to ensure technology bids comply with UNDP rules and inter-agency interoperability standards <br> </li> </ul> <p><b>5) Support digital transformation, AI enablement, and knowledge management:</b></p><br> <ul> <li>Identify opportunities to digitalize and automate business processes.</li> <li>Provide technical support for ERP systems (e.g., Quantum) to enable data-driven decision-making.</li> <li>Contribute to the development and use of AI tools and digital solutions to enhance efficiency.</li> <li>Promote the use of data analytics for performance monitoring and reporting.</li> <li>Support knowledge sharing, documentation of best practices, and capacity-building activities.</li> <li>Participate in the organization of training for the CO staff on ICT/Procurement issues</li> <li>Contribute to knowledge networks and communities of practice.</li> </ul> <p>The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization</p><br> <p>Supervisory/Managerial Responsibilities: The ICT & Procurement Associate may supervise and/or lead the support staff if/when delegated by supervisor.</p><br> <p><b>Competencies</b></p><br> <i><b>Core </b></i> <br> <p><b>Achieve Results</b></p><br> <p>LEVEL 2: Scale up solutions and simplifies processes, balances speed and accuracy in </p><br> <p>doing work</p><br> <br> <p><b>Think Innovatively</b></p><br> LEVEL 2: Offer new ideas/open to new approaches, demonstrate systemic/integrated thinking <br> <p><b>Learn Continuously</b></p><br> <p>LEVEL 2: Go outside comfort zone, learn from others and support their learning</p><br> <br> <p><b>Adapt with Agility </b></p><br> <p>LEVEL 2: Adapt processes/approaches to new situations, involve others in change </p><br> <p>process</p><br> <br> <b>Act with Determination </b> LEVEL 2: Able to persevere and deal with multiple sources of pressure simultaneously <br> <p><b>Engage and Partner</b></p><br> LEVEL 2: Is facilitator/integrator, bring people together, build/maintain coalitions/partnerships <br> <p><b>Enable Diversity and Inclusion</b></p><br> LEVEL 2: Facilitate conversations to bridge differences, considers in decision making <br> <p><b>Cross-Functional & Technical competencies </b></p><br> <i><b>Thematic Area</b></i> <i><b>Name</b></i> <i><b>Definition</b></i> <br> <b>Business Management</b> Results-based Management Ability to manage programmes and projects with a focus on improved performance and demonstrable results. <br> <b>Business Management</b> Customer Satisfaction/Client Management Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers' needs, provide inputs to the development of customer service strategy, look for ways to add value beyond clients' immediate requests, Ability to anticipate client's upcoming needs and concerns. <br> <b>Business Management</b> Working with Evidence and Data Ability to inspect, cleanse, transform and model data with the goal of discovering useful information, informing conclusions, and supporting decision-making. <br> <b>Business Management</b> Digital Awareness and Literacy Ability and inclination to rapidly adopt new technologies, either through skillfully grasping their usage or through understanding their impact and empowering others to use them as needed. <br> <b>Information Management and Technology</b> <p>IT Customer </p><br> <p>Support</p><br> Ability to support customers on IT related issues and generate and contribute to continuous improvement processes to deliver a great user experience. Knowledge of ISO 9001 desirable. ITIL certification or similar is desirable. <br> <b>Information Management and Technology</b> Network, Communication, and Infrastructure Management Ability to develop/integrate/operate/manage IT network, communications, Cloud or on-premises infrastructure, and new technologies like IoT. Cisco CCIE CCNP or similar is desirable. <br> <b>Information Management and Technology</b> User Experience and Business Analyst Capacity to translate efficiently user needs into IT requirements around human-centered design. <br> <p><b>Required Skills and Experience</b></p><br> <p><b>Education:</b></p><br> <ul> <li>Secondary education is required with formal training in IT systems, business software and/or web-based applications. </li> <li>A university degree (Bachelor’s degree) in Information Technology, Information Management, Telecommunications, Computer Science, or an equivalent field will be given due consideration, but it is not a requirement.</li> <li>CIPS level 2 is highly desirable for this position and candidates holding this level at the time of application will have a distinct advantage. If the desired certification is not available at the time of recruitment, it should be obtained within one year of recruitment. Candidates holding a CIPS certification at any level below at the time of application will have a proportionate advantage. </li> <li>Certifications in CCNA, MSCA, MSCE, and/or MCP are an asset </li> </ul> <p><b>Experience:</b></p><br> <ul> <li>Minimum of 6 years (with high school diploma) or 3 years (with bachelor’s degree) of relevant working experience in network administration and operations, web design, providing technical support for hardware/software or Cloud ERP environments, working with telecommunications facilities; and applying knowledge of database applications, web-based management systems and cloud infrastructure solutions.</li> <li>Previous experience providing ICT services, ICT procurement support, or shared services within the UN system or international organizations is desired.</li> <li>Hands‑on experience with ERP systems (e.g. Quantum, Oracle, SAP) and other web‑based ICT or procurement management platforms is desired.</li> <li>Experience supporting ICT infrastructure, networks, cloud/shared environments, cybersecurity monitoring, and ICT asset lifecycle management is desired.</li> <li>Experience supporting RFQ/ITB/RFP processes, drafting technical specifications or TORs, vendor coordination, and support to technical evaluation committees is desired.</li> <li>Possession of valid <b>CIPS Level 2 </b>certification is desired.</li> <li>Possession of valid <b>Cisco (e.g. CCNA) or equivalent ICT </b>certification is desired.</li> </ul> <p><b>Language Requirements:</b></p><br> <ul> <li>Fluency in English and Arabic is required.</li> </ul> <p><b>Equal opportunity</b></p><br> <p>As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination. </p><br> <p>UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.</p><br> <p><b>Sexual harassment, exploitation, and abuse of authority</b></p><br> <p>UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles. </p><br> <p><b>Probation</b></p><br> <p>For all new UNDP fixed term appointments (FTA), including for staff members being transferred or seconded to UNDP under the Inter-Organization Agreement concerning Transfer, Secondment or Loan of Staff, on an appointment of more than one year, continuation of the appointment beyond the initial 12 months is contingent upon the successful completion of a probationary period.</p><br> <p><b>Right to select multiple candidates</b></p><br> <p>UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.</p><br> <p><b>Use of AI by candidates</b></p><br> <p>Applicants are invited to read UNDP’s guidance for candidates on using AI responsibly in UNDP recruitment and selection</p><br> <p><b>Scam alert</b></p><br> <p>UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.</p><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>The Assistant Controller manages the day-to-day operation of the Accounting Office. Primary responsibilities include financial analysis and financial reporting, budgeting/forecasting, audit and control, asset and liability reconciliation, working capital and cash control.<br>CANDIDATE PROFILE <br>Education and Experience<br>• 4-year bachelor's degree in Finance and Accounting or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Assisting in Management of Accounting Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Oversees internal, external and regulatory audit processes.<br>• Ensures that regular on-going communication occurs with employees to create awareness of business objectives, communicate expectations, and recognize performance.<br>• Celebrates successes by publicly recognizing the contributions of team members.<br>• Establishes and maintains open, collaborative relationships with employees.<br>• Provides excellent leadership (e.g., differentiates top performers, fosters teamwork and encourages work/life balance).<br>• Ensures employees establish and maintain open, collaborative relationships within their team.<br>• Participates in the employee performance appraisal process, providing feedback as needed.<br>• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br>• Ensures property policies are administered fairly and consistently.<br>• Utilizes an "open door" policy.<br>• Solicits employee feedback.<br>Managing Projects and Policies <br>• Generates and provides accurate and timely results in the form of reports, presentations, etc.<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.<br>• Ensures that the P&L is accurate (i.e., costs are properly matched to revenue, costs are recorded in the proper accounts) and statements are delivered to appropriate individuals in a timely manner.<br>• Reconciles balance sheet.<br>• Ensures tax rates used for sales/use tax are current and proper amounts are collected and/or accrued.<br>• Ensures compliance with standard and local operating procedures (SOPs and LSOPs).<br>• Ensures account balances are supported by appropriate documentation in accordance with SOPs.<br>• Reviews audit issues and makes corrections as necessary.<br>• Ensures property permits, licenses and if applicable vendor contracts are current.<br>• Leverages centralized accounting processes and shared services.<br>Demonstrating and Applying Accounting Knowledge <br>• Demonstrates knowledge of job-relevant issues, products, systems, and processes.<br>• Keeps up-to-date technically and applying new knowledge to your job.<br>• Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.<br>• Uses relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.<br>• Leverages technology and effectively uses information systems and tools to generate financial reports and provide managers with analytical support to drive decision-making.<br>Proving Financial Information and Guidance to Others<br>• Informs and/or updates the executives, the peers and the subordinates on relevant financial information in a timely manner.<br>• Attends critique meetings to review information with management team.<br>• Advises the Director of Finance on existing and evolving operating/financial issues.<br>• Communicates financial concepts in a clear and persuasive manner that is easy to understand and drives desired behaviors.<br>• Provide direction and assistance to other organizational units regarding accounting and budgeting policies and procedures, and efficient control and utilization of financial resources.<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>Maintaining Finance and Accounting Goals<br>• Submits reports in a timely manner, ensuring delivery deadlines.<br>• Ensures profits and losses are documented accurately.<br>• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued.<br>• Supports a strong accounting & operational control environment to safeguard assets, improve operations and profitability and manage business risks.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p><h4>Join us</h4>
<p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p>
<h4>Role purpose</h4>
<p>The UI/UX Designer is responsible for researching, designing, and optimizing intuitive and visually compelling digital experiences across web, mobile, and enterprise applications. The role ensures that products and solutions are user-centered, accessible, and aligned with business objectives, technical constraints, and brand standards.</p>
<p>The UI/UX Designer collaborates with Product Owners, Business Analysts, Front-End Developers, Full Stack Developers, CRM Consultants, and stakeholders to transform requirements into engaging and effective user experiences.</p>
<h4>Key accountabilities</h4>
<strong>User experience design</strong><br>
<li>Conduct user research, interviews, surveys, and usability testing.</li>
<li>Develop personas, journey maps, service blueprints, and information architecture.</li>
<li>Translate business and user requirements into intuitive workflows.</li>
<li>Identify opportunities to improve usability and adoption.</li>
<strong>User interface design</strong><br>
<li>Create wireframes, mockups, prototypes, and high-fidelity designs.</li>
<li>Define design systems, style guides, and reusable components.</li>
<li>Ensure consistency with corporate branding and design standards.</li>
<li>Design responsive interfaces for desktop, tablet, and mobile.</li>
<strong>Collaboration & delivery</strong><br>
<li>Work closely with developers to ensure accurate design implementation.</li>
<li>Support sprint planning and backlog refinement.</li>
<li>Participate in design reviews and user acceptance activities.</li>
<li>Provide design assets and specifications.</li>
<h4>Core competencies</h4>
<li>3–6 years of experience in UI/UX design.</li>
<li>Strong portfolio demonstrating web and mobile design work.</li>
<li>Deep understanding of user-centered design methodologies.</li>
<li>Strong visual design and interaction design skills.</li>
<li>Knowledge of accessibility and responsive design.</li>
<li>Strong communication and facilitation skills.</li>
<li>Excellent command of English.</li>
<h4>Must have technical/professional skills</h4>
<strong>Design tools knowledge and proficiency</strong><br>
<li>Figma, Adobe XD, Sketch, Miro, Zeplin, Canva</li>
<strong>Research & testing</strong><br>
<li>Usability testing tools</li>
<li>Heatmap and analytics tools</li>
<li>Survey and feedback platforms</li>
<h4>Knowledge areas</h4>
<li>Design thinking</li>
<li>Information architecture</li>
<li>Interaction design</li>
<li>Accessibility (WCAG 2.1/2.2)</li>
<li>Responsive design</li>
<li>Design systems</li>
<h4>Qualifications</h4>
<li>Bachelor’s degree in Design, Human-Computer Interaction, Computer Science, or related field.</li>
<li>Certifications in UX/UI or Design Thinking are an advantage.</li>
<h4>Behavioral competencies</h4>
<li>Creativity and innovation</li>
<li>Customer centricity</li>
<li>Collaboration</li>
<li>Attention to detail</li>
<li>Communication and presentation skills</li>
<li>Problem solving</li>
<li>Continuous learning</li>
<h4>Who we are</h4>
<p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p>
<p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p></p><p></p>
<p><strong>Main Purpose</strong></p><p>The MHS Office Administrator is responsible for the effective day-to-day administration of the American Middle and High School Office and for providing high-level administrative and operational support to the Head of MHS and the Senior Leadership Team.</p><p>The role acts as a key point of coordination between students, parents, teaching staff, SLT and relevant school departments, ensuring that administrative processes, student records, communication and daily office operations are handled efficiently, accurately and professionally.</p><p><strong>Key Responsibilities</strong></p><p><strong>1. General Administration & Communication</strong></p><ul><li><p>Facilitate verbal and written communication, including messages, memos and emails, between SLT members and other staff.</p></li><li><p>Send relevant communications and announcements to MHS students.</p></li><li><p>Receive and respond to parent requests and enquiries, resolving routine matters and referring issues to the appropriate member of staff when required.</p></li><li><p>Coordinate meetings and appointments between parents, teachers, students and SLT members.</p></li><li><p>Welcome prospective parents, students and visitors and direct them to the appropriate staff member.</p></li><li><p>Prepare and send parent communications relating to student absence, detention and other relevant concerns.</p></li><li><p>Coordinate student-related queries concerning textbooks, lockers, absences, missing work and other administrative matters.</p></li><li><p>Manage MHS Lost & Found procedures and records.</p></li></ul><p><strong>2. Student Administration & Follow-Up</strong></p><ul><li><p>Coordinate and maintain records relating to academic and behavioral detentions and follow up on student attendance at assigned detentions.</p></li><li><p>Monitor and follow up on MHS discipline matters through the relevant school system.</p></li><li><p>Maintain and update student medical and sports documentation on the appropriate system and files.</p></li><li><p>Prepare and maintain records for student car slips, out-of-uniform cases, medical/nurse requests, lateness and early departure, and communicate relevant information to concerned departments.</p></li><li><p>Monitor student bus changes requested by parents and coordinate with Operations and Bus Controllers.</p></li><li><p>Manage student lockers across the Middle School.</p></li><li><p>Handle MAP results, including distribution to parents and transferring relevant scores to class-list records for the following academic year.</p></li><li><p>Send warning communications to students identified as being at risk of failing.</p></li><li><p>Follow up with students who have failed to register their attendance or have missed homeroom and ensure records are corrected as required.</p></li></ul><p><strong>3. Attendance Administration</strong></p><ul><li><p>Monitor MHS student attendance records and ensure teachers complete attendance accurately and on time.</p></li><li><p>Follow up with teachers regarding incomplete or inaccurate attendance records.</p></li><li><p>Maintain tracking records for recurring attendance-recording issues.</p></li><li><p>Follow up with students regarding missed registration or homeroom attendance and coordinate necessary corrections.</p></li></ul><p><strong>4. Systems Administration & Student Data</strong></p><ul><li><p>Work with the school's designated student information and learning management systems, including <strong>Toddle and Rediker</strong>.</p></li><li><p>Add new MHS students to the relevant systems.</p></li><li><p>Upload and maintain class lists once finalized by the Head of MHS.</p></li><li><p>Remove leavers from the relevant systems.</p></li><li><p>Add and update student timetables.</p></li><li><p>Amend course information throughout the academic year as required.</p></li><li><p>Support students with account access, including password changes and resolving account-related errors.</p></li><li><p>Support the Middle School reporting cycle by checking student data and updating grade information as required.</p></li></ul><p><strong>5. Maintenance & Operational Coordination</strong></p><ul><li><p>Receive maintenance requests from staff and the Housekeeping Supervisor.</p></li><li><p>Communicate maintenance requests to the Maintenance Department.</p></li><li><p>Maintain appropriate records and follow up on outstanding requests when necessary.</p></li><li><p>Coordinate student transportation changes with Operations and Bus Controllers in accordance with parent requests.</p></li></ul><p><strong>6. Registrar & Admissions Coordination</strong></p><ul><li><p>Liaise with the Registrar Office regarding documents required by MHS students.</p></li><li><p>Coordinate with the Registrar Office regarding new students and leavers and ensure relevant information is communicated and updated appropriately.</p></li></ul><p><strong>7. Emergency Procedures</strong></p><ul><li><p>During fire alarms or emergency evacuations, collect the required registers, proceed to the designated assembly area and ensure that all required registers are accounted for.</p></li></ul><p></p><p><strong>Requirements</strong></p><p><strong>Qualifications & Competencies</strong></p><p>The successful candidate should demonstrate:</p><ul><li><p>Excellent organizational skills and strong attention to detail.</p></li><li><p>Strong interpersonal and relationship-building skills.</p></li><li><p>High levels of confidentiality, discretion, flexibility and reliability.</p></li><li><p>Excellent written and verbal communication skills.</p></li><li><p>A broad understanding of the school's structure, departments and administrative processes.</p></li><li><p>Ability to manage competing demands and conflicting priorities while maintaining accuracy and meeting deadlines.</p></li><li><p>Ability to use initiative, make appropriate decisions and work with authority when required.</p></li><li><p>Ability to work effectively as part of a team as well as independently.</p></li><li><p>Strong technological skills, including advanced Microsoft Office skills and familiarity with relevant school information systems.</p></li></ul><p><strong>Core Skills</strong></p><ul><li><p>Patience and professionalism</p></li><li><p>Empathy and understanding</p></li><li><p>Multitasking and prioritization</p></li><li><p>Conflict resolution</p></li><li><p>Communication</p></li><li><p>Problem-solving</p></li><li><p>Teamwork</p></li><li><p>Accuracy and attention to detail</p></li><li><p>Initiative and accountability</p></li></ul><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>You will manage and provide technical oversight of the development and implementation of CRS Egypt Country Program s livelihoods portfolio, advancing Catholic Relief Services mission to serve the poor and vulnerable. Your management skills and knowledge will ensure that the CP delivers high-quality programming and continuously works towards improving the impact of its programming. You will be responsible for the planning, implementation and monitoring of CRS Egypt s livelihoods portfolio. You will also provide technical support to project teams and partners, to ensure high quality design and implementation of CRS Egypt s livelihoods projects. You will represent the project in a variety of contexts and with a variety of stakeholders, including government, donors, and NGOs. You will also provide support for growth opportunities within the sector, including new business and partnership opportunities. This will include identifying potential partners, donor scoping/mapping, intel gathering and leading proposal development.</p><p><strong>Roles and Key Responsibilities</strong></p><p><strong>Program Quality and Program Management</strong></p><ul><li>Provide management oversight, including financial management, of the CRS Egypt livelihoods portfolio throughout relevant project cycles - project design, start-up, implementation and close-out - to ensure efficient and effective implementation in line with CRS program quality principles and standards, donor requirements, and good practices.</li><li>Ensure project team use the appropriate systems and tools.</li><li>Coordinate and monitor financial and material resources relevant to livelihoods project needs.</li><li>Through planning and oversight ensure timely and appropriate project expenditures in line with financial plans and efficient use and stewardship of project material sources.</li><li>Lead in project design and proposal development in the livelihoods and economic empowerment programming area, proactively seeking strategic growth opportunities; contribute to and lead certain sections of CP-wide strategic planning.</li><li>Oversee technical assistance and capacity strengthening activities in livelihoods for staff and partner organizations, including design or training materials, oversight of needs assessments, input into the design of interventions and monitoring and evaluation (MEAL) indicators and systems, to enhance program quality and impact.</li><li>Lead reporting efforts for projects under the livelihoods portfolio, ensuring products are of high quality and utilize CRS tools and best practices.</li><li>Promote cross-learning among project teams through joint participation in project workshops.</li><li>Champion learning with project staff and partner teams.</li><li>Analyze and evaluate project performance data following MEAL policy.</li><li>Proactively identify issues and concerns and use participatory processes to overcome implementation obstacles.</li><li>Ensure the Safeguarding Policy and Code of Conduct is followed by program partners, staff and volunteers in the field and the way they carry out their work does not do any harm to children, vulnerable adults or other staff, or put them at (further) risk of any type of abuse or exploitation.</li></ul><p><strong>Staff Supervision and Development</strong></p><ul><li>Effectively manage talent and supervise.</li><li>Manage team dynamics and staff well-being.</li><li>Provide coaching, strategically tailor individual development plans, contribute to the recruitment process of project staff, and complete performance management for direct reports.</li><li>Identify and share with CRS Egypt livelihoods staff information and updates on livelihood programming.</li><li>Builds the technical capacity of staff.</li><li>Leads and guides the team in the design and management of complex projects, providing technical guidance and overseeing the identification of human, financial, and material resource requirements.</li></ul><p><strong>Growth and Representation</strong></p><ul><li>Represent the program to community members and relevant stakeholders, such as government, donors and peer organizations.</li><li>Take an active role in growing CRS Egypt s portfolio of livelihood programming and scaling up existing programs through positioning, donor cultivation, networking, partner engagement, and proposal development and reviews.</li><li>Actively seek new opportunities for support of CRS Egypt livelihood projects.</li><li>Write and review concept notes and proposals for new project opportunities in livelihood strengthening.</li><li>Help identify, assess and strengthen potential partnerships relevant to the livelihoods portfolio, link project partners to other CRS Egypt program areas for potential collaboration, applying appropriate application of partnership concepts, tools and approaches.</li><li>Contribute to raising the profile of CRS as a leader in livelihoods support programming through the publication of best practices, sharing results from CRS assessments and program activities, dissemination of project progress and evaluation reports, and participation in conferences and seminars.</li></ul><p><strong>Required Languages:</strong> Fluency in English and Arabic required.</p><p><strong>Travel:</strong> Travel required to field activities and community-based organizations across Egypt is estimated at 20%.</p><p><strong>Supervisory Responsibilities:</strong> Yes</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Basic Qualifications</strong></p><ul><li>Bachelor s degree in international development, International Relations, Economics, Business Administration, or in a related field. Additional experience may substitute for some education.</li><li>Minimum of five years of experience in coordinating or managing moderate to complex projects required, preferably with an international NGO.</li><li>Project management experience in livelihoods and/or economic empowerment is required.</li><li>Experience in managing moderately complex projects</li></ul><p><strong>Preferred Qualifications</strong></p><ul><li>Master s degree in international development, International Relations, Economics, Business Administration, or in a related field.</li><li>Experience in an international NGO an advantage.</li><li>Experience working in the MENA region is desirable</li></ul><p><strong>Knowledge, Skills and Abilities</strong></p><ul><li>MEAL skills and experience required.</li><li>Staff management experience and abilities that are conducive to a learning environment.</li><li>Good experience in project grants management, including project design, preferably for grants from multiple public donors, including USAID.</li><li>Demonstrated ability to write high quality technical proposals.</li><li>Experience engaging with partner organizations</li><li>Strong analytical and problem-solving skills, with ability to make sound judgment and decisions and offer innovative solutions</li><li>Strong relationship management skills with the ability to work effectively with culturally diverse groups and relate to people at all levels internally and externally. Strategic in how you approach each relationship.</li><li>Good presentation and facilitation skills</li><li>Proactive, resourceful, solutions-oriented and results-oriented</li><li>Strong written and verbal communication skills with ability to write reports.</li><li>Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint), Web Conferencing Applications, information management systems.</li></ul><p><strong>Agency Competencies (for all CRS Staff):</strong></p><ul><li>Personal Accountability - Consistently takes responsibility for one s own actions.</li><li>Acts with Integrity - Consistently models values aligned with CRS Guiding Principles and mission. Is considered honest.</li><li>Builds and Maintains Trust - Shows consistency between words and actions.</li><li>Collaborates with Others - Works effectively in intercultural and diverse teams.</li><li>Open to Learn - Seeks out experiences that may change perspective or provide an opportunity to learn new things.</li></ul><p><strong>Agency Leadership Competencies:</strong></p><ul><li>Lead Change - Continually looks for ways to improve the agency through a culture of agility, openness, and innovation.</li><li>Develops and Recognizes Others - Builds the capacity of staff to reach their full potential and enhance team and agency performance.</li><li>Strategic Mindset - Understands role in translating, communicating, and implementing agency strategy and team priorities.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Valleysoft is an IT services provider delivering enterprise technology, application development, process management, and IT support solutions to clients worldwide.<br> Working across the Information Technology and Services sector, the company partners with organizations on complex transformation initiatives and business-critical systems that support day-to-day operations and long-term growth.<br> The OTC Lead will be responsible for leading the Order-to-Cash workstream for the SAP template roll-out in Egypt, ensuring the solution supports local business needs while remaining aligned to the global template.<br> This role requires a hands-on functional lead with strong SAP OTC experience and good understanding of end-to-end sales, order management, pricing, delivery, billing, and customer-related processes.<br> The resource will work closely with business stakeholders, cross-functional teams, and the central program team to support design validation, testing, deployment, and go-live readiness.<br> • Lead the OTC workstream for the Egypt SAP template roll-out • Validate the global template against local sales and distribution processes and business requirements • Work with business stakeholders to confirm process alignment and identify local gaps or required clarifications • Support workshops, fit-gap discussions, solution validation, and functional reviews • Drive OTC activities across testing, defect resolution, cutover preparation, go-live, and hypercare • Ensure readiness across key OTC areas including customer master, pricing, sales orders, delivery, billing, and returns where applicable • Coordinate closely with FICO, supply chain, data, reporting, and integration teams to ensure end-to-end process alignment • Support business readiness, training, and adoption for OTC processes • Track risks, issues, and dependencies within the OTC workstream and escalate where needed • Provide clear status updates on progress, key decisions, and business impacts Requirements Bachelor's degree in Computer Science, Information Technology, Information Systems, Engineering, Business Administration, or a related field.<br> SAP SD and/or SAP S/4HANA certification is a plus.<br> 7+ years of hands-on experience in SAP Order-to-Cash (OTC), including SAP SD.<br> Minimum 2 years of experience leading SAP OTC workstreams or functional teams.<br> Proven experience in at least one full SAP implementation or global template roll-out project.<br> Experience with SAP S/4HANA is highly preferred.<br> Must-Have Requirements • Proven hands-on SAP OTC functional lead experience in implementation or template roll-out programs • Strong knowledge of end-to-end Order-to-Cash processes in SAP • Experience in sales order management, pricing, billing, customer master data, and delivery processes • Strong stakeholder management and ability to work closely with business users • Experience supporting testing, cutover, go-live, and hypercare activities • Ability to drive execution in a fast-paced project environment Good-to-Have Requirements • Experience in FMCG industry environments • Experience in global SAP template roll-out programs • Familiarity with trade promotions, customer rebates, or distributor-related processes • Experience coordinating with finance, supply chain, data, and integration teams • Exposure to local market requirements and business process adaptations</span> </div>
<p>An HR Intern supports the Human Resources team with day-to-day administrative and operational tasks while gaining practical experience in HR functions. This role involves assisting with employee records management, and HR documentation. The intern helps maintain accurate employee data, schedules interviews, communicates with candidates, and provides support for employee engagement initiatives. They also ensure confidentiality when handling sensitive information and contribute to creating a positive workplace environment.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in human resources, Business Administration, or a related field. Strong organizational and time management skills with the ability to prioritize multiple tasks. Excellent verbal and written communication skills. Proficiency in Microsoft Office Suite, especially Excel, Word, and PowerPoint. High attention to details and accuracy when handling employee records and documentation. Ability to maintain confidentiality and handle sensitive information professionally. Strong interpersonal skills and the ability to work collaboratively with cross-functional teams. Eagerness to learn HR operations, HR systems, and administrative processes. Problem-solving mindset with the ability to work independently and take initiative.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Develop, update, implement and maintain the BIM workflow , protocols ; and standards</p><p>Provide support in the BIM adoption guidelines and the required toolset and workflows</p><p>Deliver BIM training and awareness sessions on related software and standards</p><p>Provide recommendations for the model division strategy.</p><p>Offer technical advice in developing the BEP</p><p>Supervise file setup and linking processes.</p><p>Provide technical support for the design team</p><p>Support preparing federated models in 3D coordination software and run clashes.</p><p>Overlook the BIM submission and define any related procedures.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Structural/Construction engineering degree or equivalent.</li><li>Minimum 3 years of Design and Construction experience.</li><li>Experience in Structural Design and analysis tools including STAAD, SAP, Etap and SAFE</li><li>Extensive experience working with BIM processes.</li><li>Authoring technical documentation such as standards and workflow.</li><li>Good understanding of Information Management according to ISO19650 standards and requirements.</li><li>Good knowledge of Engineering design and Information Management systems.</li><li>Proficiency in Autodesk Revit , Tekla , and Navisworks</li><li>Experience in computational design using Dynamo and Grasshopper</li><li>Experience in delivering training/learning.</li></ul><p></p></section>
<p><h4>Job summary</h4>
<p>Tahseen, an interdisciplinary hospitality leadership development program, aims at successfully driving increased levels of engagement and interest of local nationals into this ever-growing professional sector. Tahseen is a 12–18 month program in cooperation with Cornell University.</p>
<br>
<h4>Candidate profile</h4>
<br>
<h4>Education and experience</h4>
<ul>
<li>High school diploma or GED; 4 years’ experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li>
<li>OR</li>
<li>2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 2 years’ experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li>
</ul>
<br>
<h4>Core work activities</h4>
<br>
<h4>Managing discipline work, projects, and policies</h4>
<ul>
<li>Coordinates and implements accounting work and projects as assigned.</li>
<li>Coordinates, implements, and follows up on audits for all areas of property operations.</li>
<li>Complies with federal and state laws applying to operations procedures.</li>
<li>Generates and provides accurate and timely results in the form of reports, presentations, etc.</li>
<li>Analyzes information and evaluates results to choose the best solution and solve problems.</li>
<li>Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.</li>
<li>Balances ledgers.</li>
</ul>
<br>
<h4>Supporting property operations</h4>
<ul>
<li>Works with operations teams to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.</li>
<li>Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.</li>
<li>Evaluates if discipline teams are meeting service needs and provides feedback to teams.</li>
<li>Participates in walk-throughs on property to ensure that all areas are well maintained and preventative maintenance processes are in place.</li>
<li>Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities.</li>
<li>Reviews findings from comment cards and guest satisfaction results with leadership team and ensures appropriate corrective action is taken.</li>
<li>Works with team to put sustainable work processes and systems in place that support the execution of the strategy.</li>
<li>Reviews reports and financial statements to determine operations performance against budget.</li>
<li>Communicates a clear and consistent message regarding departmental goals to produce desired results.</li>
</ul>
<br>
<h4>Managing and monitoring activities that affect the customer and guest experience</h4>
<ul>
<li>Provides excellent customer service by being readily available and approachable for all customers and guests.</li>
<li>Takes proactive approaches when dealing with customers and guest concerns.</li>
<li>Extends professionalism and courtesy to customers and guests at all times.</li>
<li>Responds timely to customer service department requests.</li>
<li>Ensures all team members meet or exceed all hospitality requirements.</li>
</ul>
<br>
<h4>Supporting profitability</h4>
<ul>
<li>Supports annual quality audits.</li>
<li>Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.</li>
</ul>
<br>
<h4>Supporting safety standards and work procedures</h4>
<ul>
<li>Implements property emergency plan.</li>
<li>Provides a safe working environment in compliance with Occupational Safety and Health Administration and MSDS.</li>
<li>Implements and sustains property accident prevention programs.</li>
<li>Follows property-specific recovery plans.</li>
</ul>
<br>
<h4>Additional responsibilities</h4>
<ul>
<li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, or in person.</li>
<li>Demonstrates self-confidence, energy and enthusiasm.</li>
<li>Manages group or interpersonal conflict.</li>
<li>Informs and updates the executives, peers and subordinates on relevant information in a timely manner.</li>
<li>Manages time and possesses organizational skills.</li>
<li>Presents ideas, expectations and information in a concise, organized manner.</li>
<li>Uses problem-solving methodology for decision making and follow up.</li>
<li>Makes calls if necessary.</li>
</ul>
<br>
<h4>Leadership development</h4>
<ul>
<li>Interpreting financial statements, managing people, and the essentials of hospitality marketing and planning.</li>
<li>Includes a combination of specialized industry knowledge and leadership skills. It allows you to learn from the best experts in the School of Hotel Administration. This certificate program consists of a mix of core courses and selective courses.</li>
</ul>
<br>
<h4>Education for employment (EFE)</h4>
<ul>
<li>The EFE component uses a blend of locally and internationally developed hospitality courses that have been especially created to prepare local nationals for careers in the hospitality industry.</li>
<li>This six-week part of Tahseen includes approximately 260 hours of hospitality training, with many components specific to workplace readiness and better understanding of the work environment and the nature of the jobs.</li>
</ul>
<br>
<h4>General training</h4>
<p>Occurs in the first six months of the program. Each participant will rotate through the six key disciplines on property, spending between 2–3 weeks in each discipline. The six disciplines are:</p>
<ul>
<li>Rooms operations</li>
<li>Food & beverage</li>
<li>Sales & marketing (BMSC)</li>
<li>Human resources</li>
<li>Safety & security (loss prevention)</li>
<li>Finance</li>
</ul>
<br>
<h4>The specialization course</h4>
<ul>
<li>Occurs in the last six months of the program and will focus on one discipline of the participant’s choice and leadership feedback. You will complete additional required training in this discipline and begin to gain deeper knowledge and develop skills necessary to become an effective leader in this discipline.</li>
<li>The customized program includes local culture training, business English and is translated locally in Arabic so you are empowered to achieve success.</li>
<li>Through Tahseen, you will gain fundamental knowledge and exposure to a wide array of hospitality disciplines. You will train with and learn from best-in-class hospitality leaders from around the globe – developing vital skills and be part of shaping your country’s economic future.</li>
<li>Upon completing the Tahseen program, you will be an expert in a discipline you are passionate about and have pride and confidence in the accelerated career path you have chosen.</li>
</ul>
<br>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p>
<br>
<p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities</p><p></p>
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<p>We are seeking an experienced and customer-focused Fairmont Gold Manager to join our prestigious luxury hotel in Cairo, Egypt. In this pivotal leadership role, you will oversee all aspects of the Fairmont Gold experience, ensuring exceptional service delivery while maintaining the highest standards of hospitality. You will lead a dedicated team, manage guest relations, and drive operational excellence across all Fairmont Gold services and amenities. This position offers the opportunity to make a meaningful impact on guest satisfaction while fostering a collaborative and supportive work environment.</p>
<p><strong>Responsibilities include:</strong></p>
<ul>
<li>Manage all aspects of Fairmont Gold operations in accordance with Fairmont hotel standards and service procedures</li>
<li>Direct and implement a service and leadership philosophy that guides staff and ensures consistent excellence</li>
<li>Anticipate guest needs, respond promptly to inquiries, and maintain positive guest relations at all times</li>
<li>Monitor and maintain cleanliness, sanitation, and organization of all Fairmont Gold work areas</li>
<li>Maintain comprehensive knowledge of hotel features, services, room types, rates, packages, promotions, and daily occupancy levels</li>
<li>Track and forecast daily, weekly, and monthly Fairmont Gold occupancy levels and adjust departmental planning accordingly</li>
<li>Review daily business levels, anticipate critical situations, and develop effective solutions to expedite operations</li>
<li>Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts; adjust schedules to meet business demands</li>
<li>Ensure staff attendance and document any late or absent employees</li>
<li>Conduct pre-shift meetings with staff to review pertinent business information and daily priorities</li>
<li>Inspect staff grooming and attire; address any deficiencies professionally and supportively</li>
<li>Constantly monitor staff performance and provide constructive feedback to rectify any service deficiencies</li>
<li>Monitor check-in and check-out processes; assist where necessary to alleviate pressure and process guests expediently</li>
<li>Monitor communication logs and ensure guest requests are followed up within 15-20 minutes</li>
<li>Screen, interview, and facilitate the hiring of Fairmont Gold team members</li>
<li>Conduct comprehensive training programs for new hires and ongoing development for existing staff</li>
<li>Provide performance feedback and handle disciplinary matters according to hotel standards</li>
<li>Contact newly registered VIP guests within 15 minutes of check-in to establish satisfaction and resolve any concerns</li>
<li>Ensure security of guest room access and maintain awareness of undesirable persons on premises</li>
<li>Monitor and ensure all cashiering procedures comply with accounting policies, including bank reconciliation, shortages/overages, late charges, and payment processing</li>
<li>Work with the Executive Chef to determine Fairmont Gold Lounge menu, food costs, ordering, and presentation</li>
<li>Provide direction and guidance to Fairmont Gold Supervisors to maintain service and food quality standards</li>
<li>Assist guests with reports of lost or stolen articles following hotel policy</li>
<li>Adhere to hotel requirements for guest and colleague accidents, injuries, and emergency situations</li>
<li>Coordinate with Housekeeping management to ensure accurate room status and readiness for check-in</li>
<li>Review arrival reports, VIP pre-registration, and special requests for accuracy and completeness</li>
<li>Review credit check reports and follow up on accounts beyond approved credit limits</li>
<li>Coordinate delivery of in-room amenities to ensure timely service</li>
<li>Review late checkout requests and communicate approvals to Housekeeping</li>
<li>Monitor out-of-order rooms and coordinate with respective departments for resolution</li>
<li>Complete nightly rate checks and maintain awareness of discrepant rooms</li>
<li>Conduct monthly departmental meetings and attend designated organizational meetings</li>
<li>Complete departmental filing and maintain detailed records of attendance and performance conversations</li>
<li>Conduct performance reviews in a timely manner</li>
<li>Foster a cooperative working climate that maximizes productivity and colleague morale</li>
<li>Complete work orders for maintenance repairs and contact Engineering for urgent issues</li>
<li>Document pertinent information in department logs and complete all closing duties</li>
<li>Perform additional duties as assigned by management</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Bachelor's degree, preferably in hospitality management or related field</li>
<li>Minimum two years of leadership experience in concierge or front office operations in a luxury hotel environment</li>
<li>Certification in an alcohol awareness program (TABC)</li>
<li>Food handling certification</li>
<li>Previous training and certification in liquor, wine, food service, and sanitation procedures</li>
<li>Fluency in English, both verbal and written</li>
<li>Proficiency in basic arithmetic and financial calculations</li>
<li>Proven ability to balance guest service, colleague satisfaction, and profitability objectives</li>
<li>Demonstrated ability to suggestively sell services and amenities</li>
<li>Strong guest relations training background and experience</li>
<li>Exceptional leadership and team management skills</li>
<li>Advanced problem-solving and conflict resolution abilities</li>
<li>Proficiency with hotel property management systems (PMS) and Microsoft Office applications</li>
<li>Excellent communication and interpersonal skills</li>
<li>Strong organizational and time management abilities</li>
<li>Ability to work flexible shifts, including evenings, weekends, and holidays as required</li>
<li>Demonstrated crisis management and decision-making capabilities under pressure</li>
<li>Cultural awareness and sensitivity in a diverse, international environment</li>
<li>Meticulous attention to detail in documentation and record-keeping</li>
<li>Ability to train, mentor, and develop team members effectively</li>
<li>Strong analytical skills with the ability to interpret data and trends</li>
<li>Resilience and adaptability in a fast-paced hospitality environment</li>
</ul></p><p></p>
<ul><li>Manage and supervise daily administrative tasks and office operations.</li><li>Organize and prepare management and board meetings (agenda, minutes, and follow-up).</li><li>Communicate board decisions to relevant departments and track implementation.</li><li>Maintain organized filing systems and documentation.</li><li>Ensure compliance with company policies and internal procedures</li><li>Support management with reports, correspondence, and presentations.</li><li>Identify administrative gaps and suggest process improvements.</li><li>Coordinate internal training sessions related to governance and compliance.</li><li>Handle confidential information with professionalism.</li></ul><p> </p>
<p>Job Overview:</p><p>This is a full-time role for a Senior Oracle Financial Specialist, located in Cairo, Egypt. The role involves overseeing and managing Oracle financial operations to ensure accurate financial reporting, financial planning, and effective management of financial systems. The specialist will analyze complex financial data, provide valuable insights, and collaborate with teams to optimize financial processes, communication, and reporting. The individual will also contribute to the organization's financial strategy and ensure compliance with financial regulations.</p><p><br></p><p><strong>Requirements</strong></p><p></p><p>Job Requirements:</p><ul><li><p>Bachelor’s degree in a relevant field such as Finance, Information Technology, or Business Administration.</p></li><li><p>Proficiency in Cash Management and Fixed Assets modules within Oracle EBS.</p></li><li><p>Strong Finance acumen with the ability to work on financial solutions and ensure accuracy.</p></li><li><p>Hands-on experience in evaluating and improving Business Processes.</p></li><li><p>Excellent Analytical Skills to assess, troubleshoot, and optimize systems.</p></li><li><p>Effective communication and collaboration skills, with the ability to work across teams</p></li><li><p>Previous experience in the distribution or pharmaceutical sectors is a plus.</p></li></ul><p></p><p></p>
<p><h4>Purpose of the job</h4>
<p>You will be part of a team of several quality of service and radio optimization engineers, where you will be responsible for carrying out RAN engineering studies (quality monitoring and optimization) for subsidiaries involved in the REC, and ensuring the consistency of the configuration and activation of 2G, 3G, 4G, 5G (and soon 6G) radio features over time. You will also provide support to subsidiaries involved in the REC to ensure the technological evolution of existing radio sites through the management of technology trials and the implementation of group recommendations to meet our customers' expectations in terms of improving radio quality of service. In terms of ongoing activity for our customers, you will participate in the analysis of drive tests and the operation of automatic optimization tools (C-SON) to continuously improve radio performance.</p>
<h4>Duties and responsibilities</h4>
<p>As a quality of service and radio optimization engineer, the main activities will include:</p>
<ul>
<li>Analyzing the network's key performance indicators and proposing solutions to resolve the problems detected.</li>
<li>Implementing the engineering rules and recommendations in terms of configuration and group features in the subsidiaries on an annual basis (audit and then support for trials and implementation).</li>
<li>Supporting the subsidiaries in local trials on the technological developments of the radio network.</li>
<li>Analyzing drive tests and call traces periodically as part of QoS campaigns, or on request as part of cluster acceptance (new sites, trials, swaps, etc.).</li>
<li>Regularly auditing the radio configuration (including MSP operational audits) and implementing radio optimization automation functions (operating C-SON tools in accordance with group recommendations).</li>
<li>Level 1 support for the subsidiaries for radio optimization, to assist the local teams with local optimization.</li>
</ul>
<h4>Job specification</h4>
<p>Engineers with 1 to 10+ years of experience.</p>
<p>French speakers.</p>
<p>With a background in mobile telecommunications engineering, you have at least 2 years of experience and you have the following skills:</p>
<h4>Business skills</h4>
<ul>
<li>Ability to listen and understand customer needs.</li>
<li>Ability to convince, manage and rally people.</li>
<li>Ability to work in functional relationships with experts from other organizations and countries.</li>
</ul>
<h4>Technical skills</h4>
<ul>
<li>Very good knowledge of the architecture and interfaces of mobile networks.</li>
<li>Very good knowledge of the main radio procedures (selection, reselection, handover, paging, CSFB, VoLTE, etc.).</li>
<li>Very good knowledge of the 3GPP standards and of the L3 protocol messages.</li>
<li>Very good knowledge of the radio engineering of 2G/3G/4G/5G access networks and of the operational issues and the operation of these networks.</li>
<li>Confirmed skills in the various radio engineering trades: optimization, troubleshooting, tools. Knowledge of radio dimensioning and design will be an asset.</li>
<li>Knowledge of the RAN solutions deployed in the group (Nokia, Huawei, Ericsson).</li>
<li>Very good knowledge of the radio tools for drive test analysis (Nemo, Tems, Actix).</li>
<li>Very good knowledge of the radio tools for KPIs analysis and collection (Netact, PRS, U2020, ENM, BI, etc.).</li>
<li>Knowledge in the field of network automation would also be an asset (use of C-SON tools).</li>
<li>Basic programming skills, such as experience with Visual Basic, to develop basic database queries that convert raw statistics into useful information would be an asset.</li>
</ul>
<p>The application of these skills is directly related to the tasks of the position described above and this on 2G, 3G, 4G and 5G networks.</p>
<h4>Transversal skills</h4>
<ul>
<li>Demonstrate scientific interest, open-mindedness, innovation and autonomy in the types of activities proposed.</li>
<li>Show that you are a good listener, dynamic, rigorous and able to synthesize information.</li>
<li>Demonstrate your ability to be autonomous and adaptable.</li>
<li>Fluent in English and French (international team and direct and daily contact with the OMEA countries of the group). Occasional travel in the OMEA zone is to be expected.</li>
<li>Have a strong ability to create and maintain an international network.</li>
<li>Have a strong ability to represent and communicate.</li>
<li>Knowledge of the telecoms and IT industry, as well as the ecosystem of an operator.</li>
<li>Demonstrate an ability to work across departments and with colleagues from a variety of backgrounds.</li>
</ul>
<p>At Orange, only your skills matter.</p>
<p>Regardless of your age, gender, background, origin, religion, sexual orientation, disability, neurodiversity, or appearance, we actively encourage diversity within our teams, as it is a collective strength and a driver of innovation.</p>
<p>Orange is a disability-inclusive employer: please feel free to let us know about any specific needs you may have.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Providing excellent service every time is part of our mission to become the world’s most customer-centric company. As a Support & Ops Specialist you exemplify our Customer Service Mission Statement by using operational expertise to assist the UK network with technical skills, process improvement initiatives and customer escalations.<br>Key job responsibilities<br>- Listen closely to customers; understand, paraphrase and prioritise customer needs before providing appropriate solutions<br>- Communicate with customers using verbal and written communication methods, ensuring accuracy and concision.<br>- Utilise conflict resolution and decision making skills as applicable to customer, demonstrate highly effective listening skills and patience<br>- Be aware of and adhere to applicable company policies when dealing with customer interactions<br>- Facilitate flow of information between Amazon Freight and our external customers, proactively resolving any potential issues that impacts customer experience and performance delivery<br>- Maintain knowledge of resources and operational procedures<br>- Collaborate with team members to strive for continuous improvement<br>- Work independently on projects or tasks to identify and resolve issues<br>A day in the life<br>A Support & Ops Specialist facilitates flow of information between Amazon Freight and our external customers, proactively resolving any potential issues that impacts customer experience and performance delivery. A Support & Ops Specialist provides proactive and timely resolution to any issue in hand by researching & querying internal tools, by taking real-time decisions and having an effective communication with the stakeholders (verbal and written) that build rapport.<br>- 1+ years of working with computers and Microsoft Office (including Outlook, Word, and Excel) experience<br>- High school or equivalent diploma<br>- Work 40 hours/week, and overtime as required<br>- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays<br>- Are 18 years of age or older<br>- Advanced proficiency in both written and verbal in German/French/Spanish (Minimum B2 Common European Framework of Reference, CEFR)<br>- Relevant experience in analysing data and creating reports for leadership Advanced proficiency in both written and verbal in English/ German/French/Spanish (Minimum B2 Common European Framework of Reference, CEFR)<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>