وظائف مطورى واجهة مستخدم - القاهرة مصر

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.<br>The Seller Support Associate acts as the primary interface between Amazon and our business partners. The Seller Support Associate will be responsible for providing timely and accurate operational support to Merchants selling on the Amazon platform. The successful candidate has an immediate, distinct effect on the experience of customers of Amazon, making a strong record of customer focus a high standard for the role. A Seller Support Associate is expected to address chronic system issues, provide process improvements, develop internal documentation, and contribute to a team environment, all while adhering to service level agreements for phone and/or email cases.<br> <br> Summary of Responsibilities<br> - Demonstrates effective, clear and professional written and oral communication.<br> - Working with Contact Centre environment in metric driven environment to serve Amazon Sellers and Vendor World Wide<br> - Support World Wide Sellers and Vendors in different languages using Amazon approved translation tools <br> - Provides prompt and efficient service to Amazon Sellers and Merchants including the appropriate escalation of Sellers’ issues<br> - Builds Platform and business knowledge to better serve sellers<br> - Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues.<br> - Demonstrates excellent time-management skills and the ability to work independently knowledge while using departmental resources, policies and procedures.<br> - Contributes to a positive team environment and proactively aids team members with difficult contacts as needed.<br> - Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.<br> - Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channel including improvement suggestions.<br> - Liaise with other departments such as Customer Service, Merchant Investigations, or Payments teams as required to resolve Seller’s issues and questions.<br> <br>- 1+ years of customer service experience<br>- 1+ years of driving process improvements experience<br>- Experience with Microsoft Office products and applications<br>- Experience with Excel<br>- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays<br>- Speak, write, and read fluently in English<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>

<p><b>Job Purpose</b></p><p>•To own, manage and develop Mobile commerce Service operations and ensure achieving unit strategy, reach set targets and objectives. </P><p><b>Report To Position Name</b></p><p>•Responsible for the Product E2E product handling that meets Etisalat standards & deliver a user-friendly service. • Sets, develops & ensure execution of internal & external processes to achieve operational excellence for Mobile Commerce •Full Ownership & handling of Mobile Wallet Operational Issues & working with all stakeholders to continuously enhance & upgrade both Sales & After Sale Processes/Experience •Liaise the business relationship across all internal & external partners (e.g. Central Bank of Egypt, Partner Bank, Technical platform provider..etc) to ensure consistency of the work flow and identify valuable business opportunities that serves both Etisalat & customers’ welfare •Demonstrates compliance with Egyptian Banking laws by working closely with Central Bank of Egypt Regulations to ensure detection & elimination of illegal Financial acts (e.g. Money Laundry or Terrorism Funding) •Resolution of 100% of all sales channels spotted operational & system issues •Set all sales channels related process covering the whole work flow of Mobile Commerce • Actively manage the Mobile Commerce Operations Team’s day to day tasks by supporting Acquisition & Business Development Teams to achieve their targets and to help in eliminating any revenue loss • Meet all management ad-hoc requirements within acceptable timelines • Ensure proper managing of all raised key operational activities within segment, supervising their planning, implementation phases, while trying to squeeze our TTM & launching bug free products •Evaluate operational processes for the business area and improve opportunities to promote a customer focused portfolio •Manage & leverage customer experience journey across all touch points to build engagement •Ensure team immediate reporting of issues & incident reports & ensure all critical issues are raised within proper escalation forums </p>

Role description:<br>The Customer Excellence Systems Associate will own the day-to-day management on the Customer Excellence duties, enhancement and optimization of Salesforce and Sprinklr, and in ensuring to effectively support Customer Excellence needs and business objectives. The role will also contribute to broader Customer Excellence initiatives, driving automation, process improvements, customer journey enhancements and operational efficiency.<br>Responsibilities:Administer, configure and develop customized Salesforce and Sprinklr solutions, scripts and configuration files Gather business requirements and translate them into scalable CRM/CX solutions. Manage CRM enhancements, automation, workflows, integrations and system testing. Collaborate with Technology, Product, Data, Operations and vendors on CRM initiatives. Identify opportunities to automate manual processes and improve customer journeys. Support and continuously optimize self-service solutions to increase the self-service adoption and resolution rates. Develop dashboards and reports to monitor Customer Excellence and operational performance. Analyze customer and operational data to identify trends and improvement opportunities. Contribute to wider Customer Excellence projects and continuous improvement initiatives. Manage priorities, timelines and delivery of CRM projects Manage CRM user access throughout the employee lifecycle, including onboarding, role/profile assignment, access requirements, changes and offboarding.<br>Experience & Requirements:5+ years of relevant experience in Salesforce development and scripting, understanding Sprinklr & Salesforce integrations points, tech stack with a technical background. Excellent English language skills are required (verbal & written), Arabic is a plus. Experience with A/B testing tools and techniques and Google Analytics. Excellent MS Office skills (Excel, PPT, Word, Visio, etc.). Experience in CRM automation like Salesforce, Sprinklr and API integration testing. Strong analytical skills and Big-data intelligence to build a robust reporting system for big operations. Excellent attention to detail with strong organizational skills. Experience in Customer Support process optimization and working in accordance with the given performance metrics within the function.

Advansys is a dynamic solutions provider focused on delivering smart, modular, and sustainable technology solutions that enhance operations, improve customer experiences, and drive business modernization. With over 400 skilled engineers, we serve 100+ enterprise customers across 14 countries. Specialized in a wide array of premium services including Business Automation, Industrial Digitization, Low code Development, Cloud Services, Warehouse Automation & Strategic Outsourcing.<br><br>Founded in 2014, Advansys is part of the INTRO Group, a private conglomerate established in 1980 with diverse investments across different business areas, oil and gas, real estate, specialized engineering, financial investment, Food & manufacturing.<br><br>Position Summary:<br><br>Project Manager supports the PMO by driving governance, tracking cross-functional milestones, and ensuring the seamless execution of enterprise technology initiatives, such as and not limited to automation rollouts. This role acts as a bridge between technical teams, business stakeholders, and executive leadership<br><br>Job Description:<br><br>Key Responsibilities Facilitate project governance routines, and status meetings while documenting action items and key decisions. Track project schedules, resource allocations, and deliverables across multiple tracks, including change management, and testing. Maintain PMO documentation, risk and issue registers, and project status dashboards using standard enterprise tools. Coordinate stakeholder communication to ensure complete alignment on scope, timelines, and deployment milestones. Support change management activities, user acceptance testing cycles. <br><br>Requirements<br><br>Qualifications & Skills:<br><br>Bachelor's degree in Business Administration, Information Systems, or a related field. 4+ years of project management or PMO experience within an IT or digital transformation environment. Familiarity with standard project management frameworks (such as Agile, Scrum, PMP, or PRINCE2) and tracking tools like Jira, DEVOPS, or MS Project. Strong organizational, problem-solving, and cross-functional communication skills

Job purpose:The Job Holder is responsible to Lead Business Intelligence Team and Collaborate with all Stakeholders to complete the BI Cycle; determine the Business requirements, Fetch & gather data from Various sources, Validate Reliability, analyze, and compile data into reports and Dashboard to support the strategic business decision-making and management reporting. Accountabilities:Propose controls, standards, policies and procedures to improve the overall efficiency and effectiveness BI Function. Develop strategies for effective data analysis and reporting. Lead /Manage AI, ML, Big Data, BI, data analytics, and data warehouse solutions/projects. Gathers and Analyze business intelligence from a variety of sources including company data, industry and field reports, public information, or purchased sources to ensure comprehensive Visualizations for effective decision making. Building comprehensive/centralized Datawarehouse and Departments Dashboards/KPIs Manage BI, data analytics, and data warehouse teams. Design and configure ETL, Data warehouse, analytical reporting solution, and ensure delivery of dashboards to the business user. Transform Business requirements into functional Data Warehouse design requirements, including the data warehouse data model (logical and physical) Collaborate with the product team and other stakeholders, including executives, to develop and implement data-driven strategies. Independently Analyze the Situations, diagnose the root-causes and develop & implement the solution to ensure that all immediate situations are responded on timely manners to avoid business risks. Keeps up-to-date with emerging technologies, industry trends, and best practices in BI, applying new knowledge to enhance processes and deliverables. Maintains effective communication and collaboration within the team and across departments. Academic Qualifications:Bachelors degree in Computer and Information Science Professional Experience:More than 10 years of overall experience in IT Function preferably in Software Development

Company Description RUSHBRUSH, INC. is an international market leader in the hair styling tools industry, focused on delivering innovative and user-friendly products. The company is committed to putting revolutionary styling solutions in the hands of customers around the world, combining performance with modern design. RUSHBRUSH, INC. operates in dynamic retail environments and values customer satisfaction, product knowledge, and brand loyalty. Team members are encouraged to contribute to a high-energy atmosphere that supports growth and professional development.<br>Role Description The Sales Promoter role at RUSHBRUSH, INC. is a full-time, on-site position based in Alexandria, Egypt. The Sales Promoter is responsible for engaging with customers in-store, demonstrating hair styling tools, explaining product features and benefits, and answering customer inquiries. Day-to-day tasks include promoting current offers, guiding customers toward suitable products, achieving sales targets, and maintaining attractive product displays. The role also involves collecting customer feedback, reporting on sales activity, and collaborating with store staff and supervisors to ensure an excellent customer experience.<br>Qualifications<br> <br>Candidates should possess strong Sales and Sales Promotion skills to drive product awareness and achieve sales goals. Candidates should possess excellent Customer Service and Communication skills to interact effectively with diverse customers and build trust. Candidates should possess basic Operating Systems knowledge to use point-of-sale systems and reporting tools efficiently. Previous retail or consumer electronics/beauty products experience is beneficial. Ability to stand for extended periods, perform product demonstrations, and work flexible shifts, including weekends and holidays. Proficiency in Arabic and good command of English is preferred. High school diploma or equivalent; additional training in sales or marketing is an advantage.

Company Description Egy Property is a real estate platform focused on creating a safe and reliable community for individuals and businesses looking to buy, sell, or rent property. The company is committed to simplifying real estate transactions and offering clear, trustworthy guidance throughout the process. Egy Property positions itself as a preferred choice for real estate needs by providing accessible services and user-friendly solutions. Team members contribute to a supportive environment where clients can make informed property decisions with confidence. Role Description The Primary & Resale Agents role at Egy Property is a full-time, on-site position based in New Cairo. Agents will manage property listings, including new developments and resale units, and guide clients through the buying, selling, and renting processes. Daily responsibilities include meeting prospective clients, conducting property viewings, advising on market prices and trends, and negotiating offers and contracts. Agents will maintain accurate records, follow up with leads, and collaborate with internal teams to ensure a smooth transaction experience. The role also involves building long-term client relationships and representing Egy Property professionally in the local market. Qualifications Strong client-facing skills, including communication, active listening, and relationship-building. Ability to negotiate effectively and close deals while maintaining client trust and satisfaction. Basic knowledge of real estate processes, local market dynamics, and property valuation principles. Organizational and time-management skills to handle multiple listings, leads, and follow-ups. Comfort using digital tools and platforms for listing management, lead tracking, and documentation. Self-motivated, goal-oriented work style with the ability to perform in a target-driven environment. Fluency in English and Arabic is preferred; strong professional etiquette and presentation skills. Previous experience in real estate, sales, or customer service is an advantage. Relevant educational background in business, marketing, or a related field is beneficial.

Company Description Egy Property is a real estate platform focused on providing a safe, trusted community for individuals looking to buy, sell, or rent properties. The company is committed to simplifying real estate transactions and offering transparent, user-friendly services. Egy Property positions itself as a top choice for real estate needs, emphasizing reliability and customer satisfaction. The team works to connect clients with suitable properties while supporting them throughout the decision-making process. Role Description The Fresh Inventory Real Estate Agent is a full-time, on-site role based in Cairo, Egypt. This role involves identifying, listing, and managing new property inventory, ensuring that available units are accurately documented and marketed. Day-to-day tasks include meeting property owners, conducting site visits, gathering property details, and updating listings on company platforms. The agent will support clients by providing property information, answering inquiries, coordinating viewings, and assisting with basic sales processes. Collaboration with the sales and marketing teams to maintain up-to-date inventory and improve client experience is also part of this role. Qualifications Valid Real Estate License and foundational knowledge of Real Property regulations and practices. Experience or strong interest in Real Estate, including familiarity with local property markets in Cairo. Sales skills, including negotiation, lead follow-up, and basic closing techniques. Customer Service skills, with the ability to build rapport, respond to inquiries, and support clients professionally. Strong communication and interpersonal skills, with the ability to work on-site and conduct property visits. Attention to detail for accurate property documentation and listing management. Ability to work independently, manage time effectively, and handle multiple properties and client requests. Proficiency in basic computer and online listing tools; prior experience in real estate platforms is an advantage.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><p>Job Title:</p><br><br>Sr. Representative, Real Time Management<br><p>Job Description</p><br><br>An advanced user of Excel.<br>The Real Time Rep will assist in publishing daily, weekly, and monthly reports on center performance, shrinkage and other metrics pertinent in understanding capacity needs and possible gaps in coverage.<br>This role will manage our people in day to ensure that we are driving productivity and line adherence in order to ensure maximum revenue generated and line adherence achieve against the client demand<br>Analyze work volume variances to the forecast and adjust staffing levels accordingly.<br>Plan and schedule coaching sessions, meetings, training and any special events based on business requirements.<br>Monitors call routing and call flow real time.<br>Analyze real time impacts related to staffing.<br>Assess and approve all real-time offline activities such as training, meetings, coaching, etc.<br>Identifies course of action or makes recommendations relating to staffing deviations, extended hours, overtime, schedule adjustments, and skill changes and leveraging.<br>Monitors intra-day call and work volume as compared to forecast.<br>Monitors real time activities related to staffing and ensure all non-scheduled activities are tracked and trended on a continuous basis.<br>Monitors and reporting of adherence to schedules / compliance, staffing amendments, shrinkage numbers, over/under updates, and escalates to Operational Managers for investigation<p>Essential Functions/Core Responsibilities</p><br><br><p>• Distributes accurate and timely agent schedules using WFM now / Nice IEX</p><br><br><p>• Inputs intraday corrections and exceptions into systems for agent time off and absences</p><br><br><p>• Monitors inbound volume for unusual activity to ensure staffing needs are met</p><br><br><p>• Recognize abnormal scheduling issues and escalate as necessary</p><br><br><p>• Initiates and coordinates trouble tickets and escalate issues as required</p><br><br><p>• Prepares standard and ad hoc reports for agent availability effectiveness</p><br><br><p>• Monitors and resolves agent availability concerns via face-to-face communications, phones, and messaging applications with agent(s) and command canter</p><br><br><br><p>Location:</p><br><br>EGY Cairo - Plot no. 53, North Teseen st building 202<br><p>Language Requirements:</p><br><br><br><p>Time Type:</p><br><br>Full time<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><ul><li>Managing the system tasks as well as the documentation tasks inside of the WH</li><li>Key user of all the WH systems and is one of a few people that have admin access to the different system features inside of the warehouse</li><li>Organizing, planning and generating all the picklist to all the DC operators along with the DC supervisor Organizing, planning and generating all shipment related documents and handing it over to the transportation team&nbsp;</li><li>Responsible for the creation and the management of all suppliers returns&nbsp;</li><li>Opening, editing, and closing all system-related tasks&nbsp;</li><li>Manages and revises all the receiving-related documents and reflects into the system</li><li>Arranges, plans and manages regular stock takes and cycle counts with the ICs and the DC supervisor&nbsp;</li><li>Communicates with the head office team on the regular reports and system related matters</li><li>Coordinates with multiple stakeholders: DC operations team, logistics specialist, inventory controllers, finance head office team&nbsp;</li><li>Accountable for all document and archiving related matters</li><li>Acts as a point of contact with the system provider (Microsoft dynamics team) for any system related matters or any system related updates&nbsp;</li><li>Handles DC petty cash</li><li>Maintains all the DC office supplies and machines</li><li>Responsible for filling and periodic checks for pest control</li><li>cleaning and firefighting related checks</li><li>Placing orders for needed equipment’s, and spare parts</li></ul><br>Qualifications<br><ul><li>No need for specific industry background, but preferably with warehousing background&nbsp;</li><li>Technical mastery of systems is a must</li><li>Previous knowledge and experience with WMS (warehouse management system)&nbsp;</li><li>Strong organization and structuring skills - Good verbal and written communication</li></ul><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Influences and leads regular administration and conducts highly complex performance trend analyses and manages server capacity. Facilitates the optimization of system configurations and backups. Analyzes system performance data and insights to drive enhancements to improve the performance reliability, and security, of systems and environments. Serves as a subject matter expert in the investigation of highly complex system issues and facilitates high-severity incident triage. Designs disaster recovery solutions.<br><p>Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.</p><br><p>True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.</p><br><p>We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing <u>accommodation-request_mb@oracle.com</u> or by calling 1-888-404-2494 in the United States.</p><br><p>Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.</p><br><br>Responsibilities:<br><p><b>Key Responsibilities</b></p><br><p><b>System Installation &amp;Configuration – Software Administration:</b></p><br><p>-<span>Evaluates andsets standards for the performance and installation requirements of operatingsystems to ensure optimal installation and performance.</span></p><br><p>-<span>Provides guidanceon the administration of middleware products in environments.</span></p><br><p>-<span>Facilitates andimplements strategies for the deployment, maintenance, and operation ofinternal applications, ensuring the efficiency and performance of thesesystems.</span></p><br><p>-<span>Influences andleads regular administration and conducts highly complex performance trendanalyses and manages server capacity to ensure service performance meets andexceeds standards.</span></p><br><p>-<span>Serves as asubject matter expert in utilizing application monitoring tools to optimize andensure efficiency.</span></p><br><p><b>System Installation &amp;Configuration – Installation and Configuration:</b></p><br><p>-<span>Leads the teaminstalling and configuring servers, cloud infrastructure, and all software andenvironments.</span></p><br><p>-<span>Facilitates theoptimization of system configurations and backups to ensure the optimalperformance and stability of the server infrastructure.</span></p><br><p>-<span>Leads hardwaremaintenance, auditing, installation, and provisioning, ensuring all tasks areperformed efficiently and effectively.</span></p><br><p>-<span>Partners withinternal technical experts and third-party vendors to resolve integrationchallenges, providing expert guidance and industry insights for innovativesolutions.</span></p><br><p><b>System Installation &amp;Configuration – Identity &amp; Access Management:</b></p><br><p>-<span>Providesadditional support and guidance for the administration of access privileges inthe identity and access management system, ensuring accurate and secure accessto IT resources.</span></p><br><p>-<span>Interprets useractivity data in the identity and access management system and leveragesexpertise to provide insights on system activity and recommend improvements.</span></p><br><p>-<span>Designs andoptimizes access management systems.</span></p><br><p><b>Service Lifecycle Management– Batch Processing:</b></p><br><p>-<span>Drives themonitoring and assessment of the batch process to ensure updates are appliedand proactively resolves any issues that arise.</span></p><br><p>-<span>Leveragesindustry insights to drive improvements in batch management techniques usingdifferent work schedulers to configure jobs and job streams, definedependencies, and report job performance.</span></p><br><p>-<span>Influences andcollaborates with teams to ensure scheduling and budgets of batch monitoringservices align with and support Service Level Agreements (SLA).</span></p><br><p><b>Service Lifecycle Management– Security Maintenance:</b></p><br><p>-<span>Drivesstrategic improvements to procedures to ensure that compute and storage devicesare secure.</span></p><br><p>-<span>Influences andcollaborates with teams to maintain privileged accounts/secrets integrity ofsystems and compute and file system security for the compute and storageenvironment.</span></p><br><p>-<span>Analyzes andevaluates highly complex service and infrastructure dashboards, taking the leadin addressing identified anomalies.</span></p><br><p>-<span>Coordinates andmanages long-term implementation strategies for monthly, quarterly, or hotfixpatches to address security vulnerabilities or bugs.</span></p><br><p><b>Service Lifecycle Management– System &amp; Security Improvements:</b></p><br><p>-<span>Analyzes systemperformance data and insights to drive enhancements to improve the performance,reliability, and security of systems and environments.</span></p><br><p>-<span>Influences andcollaborates with Service teams to proactively identify, address, and predictgaps in operational capabilities, enhancing scalability and resiliency.</span></p><br><p><b>Incident Management &amp;Support – Incident Management:</b></p><br><p>-<span>Leadsend-to-end incident management lifecycle to ensure systems are stable, secure,and performing accurately.</span></p><br><p>-<span>Evaluatesresults from incident-based data analyses for team metrics and key performanceindicators (KPIs) to identify patterns, root causes, and solutions to preventsystem and network incidents.</span></p><br><p>-<span>Facilitatesincident review meetings to provide strategic oversight for operationalperformance and long-term solution implementation.</span></p><br><p>-<span>Influencesthird party vendors and cross-functional teams (e.g., Development, CloudEngineering, Product Engineering, other IT teams) to develop and implementlong-term solutions for high-severity incidents, risks, or migrations.</span></p><br><p>-<span>Serves as asubject matter expert in the investigation of highly complex system issues andfacilitates high-severity incident triage by designing Corrective andPreventative Action plans (CAPA) to drive incident resolution and prevention.</span></p><br><p><b>Incident Management &amp;Support – Escalation Cases:</b></p><br><p>-<span>Providesexpertise for escalated support cases by collaborating with internal technicalteams and third party vendors to drive issue resolution for a wide range ofproduction environment problems (e.g., immense growth, scaling, leveraging thecloud, extremely high performance, high availability requirements).</span></p><br><p><b>Incident Management &amp;Support – Technical Support:</b></p><br><p>-<span>Drives andevaluates the production environment by analyzing system error logs and ticketqueues, and coordinating with multiple teams involved in maintaining theenvironments.</span></p><br><p>-<span>Adheres to teamschedule to drive ongoing technical support and service objectives.</span></p><br><p>-<span>Facilitatesstrategic resolution and long-term solutions for highly complex, criticalcustomer system issues and develops and documents comprehensive technicalsolutions.</span></p><br><p><b>Incident Management &amp;Support – Backups and Disaster Recovery:</b></p><br><p>-<span>Drives theexecution and effectiveness of backup, restore, and disaster recovery processes.</span></p><br><p>-<span>Influences thestrategic planning and coordination of disaster recovery drills.</span></p><br><p>-<span>Designsdisaster recovery solutions to ensure preparedness and regulatory compliance.</span></p><br><p><b>Communication &amp;Documentation – Technical Communication:</b></p><br><p>-<span>Communicateshighly complex technical information to both technical and nontechnicalpersonnel including management.</span></p><br><p>-<span>Develops andimplements training programs to ensure personnel are well-versed indomain-specific knowledge and practices.</span></p><br><p>-<span>Drivestechnical strategies and solutions for cross-organization projects, programs,and activities by leveraging domain-specific expertise and interpreting highlycomplex technical information.</span></p><br><p><b>Communication &amp;Documentation – Documentation &amp; Reporting:</b></p><br><p>-<span>Drives thecreation of documentation on ticket updates, code contributions,infrastructure, configurations, processes, and procedures (e.g., DisasterRecovery plans, Standard Operating Procedures, Corrective and PreventativeAction Plans).</span></p><br><p>-<span>Analyzes andinterprets weekly and monthly reports on system performance and incidentprogress to provide insights on operational and management outcomes andbusiness impacts.</span></p><br><p>-<span>Reviews andrefines technical documentation standards and best practices for internal use.</span></p><br><p><b>Additional Responsibilities(as needed)</b></p><br><p><b>Cloud InfrastructureSupport:</b></p><br><p>-<span>Serves as asubject matter expert in collaborations with DevOps and Site ReliabilityEngineer (SRE) teams to manage large-scale infrastructure.</span></p><br><p>-<span>Managescontinuous integration and continuous deployment (CI/CD) pipelines.</span></p><br><p>-<span>Outlines andplans for patching and version upgrades to support cloud infrastructure.</span></p><br><p><b>Automation:</b></p><br><p>-<span>Approvesrecommendations and determines plans for improvements to reduce incidents andproblems with automation and simplify server management.</span></p><br><p>-<span>Owns and leadsthe implementation of reusable frameworks, standards, and automation to supportOracle Cloud Infrastructure.</span></p><br><p>-<span>Establishes andoversees Workload Automation tools through design support, administration, andoptimization efforts.</span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>The Position:</strong></p><br> <p><span>The Finance Assistant position is located in the Arab States Regional Office (ASRO). Under the overall guidance of the International Operational Manager (IOM) and direct supervision of the Finance Associate. The Finance Assistant provides high-quality services in areas of finance and budget with accuracy and consistency and in compliance with the relevant rules, guidelines, processes, and procedures. She/He takes a client-oriented, results-focused approach to interpreting the rules, procedures, and guidelines and provides support and guidance to ASRO in the area of finance.&nbsp;&nbsp;</span></p><br> <p><span>The Finance Assistant works in close collaboration with the Operations, Programme, and Projects’ staff in the RO and may work with UNDP staff to exchange information and ensure consistent service delivery.&nbsp;</span></p><br> <br> <br><p><strong>How you can make a difference:</strong></p><br><p>UNFPA is the lead United Nations agency for delivering a world where every pregnancy is intended, every childbirth is safe, and every young person's potential is fulfilled. The UNFPA Strategic Plan for 2026-2029 articulates the organization’s response to a complex global environment, providing a roadmap for resilience and renewal. It is designed to accelerate the implementation of the Programme of Action of the International Conference on Population and Development (ICPD) and the achievement of the Sustainable Development Goals by 2030. This mandate is pursued through a focus on four interconnected outcomes: ending the unmet need for family planning, ending preventable maternal deaths, ending gender-based violence and harmful practices, and adapting to demographic change through evidence and rights-based policies</p><br><p>In a world where fundamental human rights are at risk, we need principled and ethical staff who embody these international norms and standards and will defend them courageously and with full conviction.</p><br><p>UNFPA is seeking candidates who transform, inspire, and deliver high-impact sustained results, ensuring effective external relations, communications, partnership-building, and resource mobilization in a rapidly changing development and funding landscape. We need staff who are transparent, exceptional in how they manage the resources entrusted to them, and who commit to delivering excellence in programme results.<br> &nbsp;</p><br><p><strong>Job Purpose:</strong></p><br><p><span>In support of UNFPA’s strategic direction at the regional level, contribute to building regional capacity and ensuring effective and efficient application of country offices' resources within the region through support and monitoring regional resources in the following activities:&nbsp;</span></p><br><ul> <li><span>Finance&nbsp;</span></li> <li><span>Budget</span></li></ul><p><span>Working internal partners include ASRO; close collaboration within the Operations Team, COs, and Division/Branches at HQs to resolve policy and procedural issues and region-specific issues.&nbsp;</span></p><br><p><span>External partners include UNDP, other UN agencies, vendors, and other non-UN partners that are essential to the work of the office of the IOM.</span></p><br><p><strong>You would be responsible for:</strong></p><br><ul> <li><span>Ensures implementation of operational strategies focusing on achievement of the following results:&nbsp;</span></li> <li><span>In coordination with the Finance Associate, assist the IOM in the efficient management of the RO’s financial and budgetary applications, adherence to financial controls and corporate financial policies, and rules and regulations;&nbsp;&nbsp;</span></li> <li><span>Liaise with the Programme/Technical Team on finance to ensure all payments have completed supporting documents and reconcile issues related to the financial accountability dashboard.</span></li> <li><span>Assist in the development and monitoring of the budget for the operations and managing the institutional budget</span></li> <li>Manage travel payments, reconciliations, and audit-submitted expenses and maintain continuous oversight through updated travel tracking reports.&nbsp;</li> <li><span>Review and verify account statements from suppliers and vendors and ensure timely action is taken to clear any aging balances and control administrative expenses and payment to suppliers.&nbsp;</span></li> <li><span>Assist monitoring of receivables (petrol advances, staff advances)</span></li> <li><span>Ensure the clearance of all suspense accounts (petty cash, cash advances, etc.)&nbsp;</span></li> <li><span>Prepare documentation and monitor the reimbursements due from staff receivables and ensure timely recovery.</span></li> <li><span>Support in following up for the recurring payment request that should be received from the admin/procurement unit.</span></li> <li><span>Ensure all payment requirements are compiled, including the review of the use of the general ledger account codes, and processed in a timely manner</span></li> <li><span>In collaboration with the Finance Associate, assist in the review and manage the Fund Authorization and Certification of Expenditure (FACE) by ensuring complete documentation from the Implementing Partners as per established policy, in collaboration with the programme staff.&nbsp;</span></li> <li><span>Maintenance of a proper filing system for finance records and documents</span></li> <li><span>Support on tracking and following up with UNDP on ASRO’s pending payments. Submission of checks to vendors and responding to their inquiries.&nbsp;</span></li> <li><span>Provides assistance in year-end closure activities, assets and liabilities, and balance sheet statements.&nbsp;</span></li> <li><span>Supports the monthly and quarterly reports.&nbsp;</span></li> <li><span>Back-stopping to Finance Associate.&nbsp;</span></li> <li><span>Perform any other duties as may be required by the management of the RO to ensure seamless administrative support to the Regional office and its component&nbsp; offices&nbsp;</span></li></ul><p><strong>Qualifications and Experience:&nbsp;</strong></p><br><p><strong>Education:&nbsp;&nbsp;</strong></p><br><p><span>High School Diploma &nbsp;</span></p><br><p><strong>Knowledge and Experience:&nbsp;</strong></p><br><ul> <li><span>5 years of financial and administrative experience in the public or private sector&nbsp;</span></li> <li><span>Ability to interpret financial rules, regulations, and procedures and explain them clearly and concisely</span></li> <li><span>Experience of accounting framework and systems, specifically ERP systems, and proficiency in use of spreadsheets, word processing, and computerized accounting&nbsp;systems;&nbsp;</span></li> <li><span>Good writing and communication skills;&nbsp;</span></li></ul><p><strong>Languages:&nbsp;</strong></p><br><p><span>Fluency in oral and written English and Arabic.&nbsp;</span></p><br><p><strong>Required Competencies:&nbsp;</strong></p><br><p><strong>Values:</strong></p><br><ul> <li>Exemplifying integrity,&nbsp;</li> <li>Demonstrating commitment to UNFPA and the UN system,&nbsp;</li> <li>Embracing cultural diversity,&nbsp;</li> <li>Embracing change<br> &nbsp;</li></ul><p><strong>Core Competencies:&nbsp;</strong></p><br><ul> <li>Achieving results,</li> <li>Being accountable,</li> <li>Developing and applying professional expertise/business acumen,</li> <li>Thinking analytically and strategically,</li> <li>Working in teams/managing ourselves and our relationships,</li></ul><p><strong>Functional Competencies:</strong></p><br><ul> <li><span>Job knowledge and technical expertise</span></li> <li><span>Superior written reporting skills, oral reporting skills</span></li> <li><span>Attention to detail</span></li> <li><span>Meticulousin adhering to donor requirements</span></li> <li><span>Good time management skills</span><br> &nbsp;</li></ul><p><strong>Compensation and Benefits:</strong></p><br><p>This position offers an attractive remuneration package, including a competitive net salary plus health insurance and other benefits as applicable.</p><br><p><strong>UNFPA Work Environment:</strong></p><br><p>UNFPA provides a work environment that reflects the values of gender equality, diversity, integrity, and healthy work-life balance. We are committed to ensuring gender parity in the organization and therefore encourage women to apply. Individuals from the LGBTQIA+ community, minority ethnic groups, indigenous populations, persons with disabilities, and other underrepresented groups are highly encouraged to apply. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. UNFPA promotes equal opportunities in terms of appointment, training, compensation and selection for all regardless of personal characteristics and dimensions of diversity. Diversity, Equity and Inclusion is at the heart of UNFPA's workforce - click&nbsp;here&nbsp;to learn more.</p><br><p><strong>Disclaimer:</strong></p><br><p>Selection and appointment may be subject to background and reference checks, medical clearance, visa issuance and other administrative requirements.&nbsp;</p><br><p>UNFPA does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process and does not concern itself with information on applicants' bank accounts.&nbsp;</p><br><p>Applicants for positions in the international Professional and higher categories, who hold permanent resident status in a country other than their country of nationality, may be required to renounce such status upon their appointment.</p><br><br> </div>

<p>Requisition ID 37012 Office Country Egypt Office City Cairo Division Banking Sectors Full-Time/Part-Time Full Time Contract Type Fixed Term Contract Length 4 years, with potential to renew for another 4 years Posting End Date 07/09/2026 Purpose of Job This position is one of several Sector AD Deputy Heads in Egypt. The role of Associate Director, Deputy Head of Egypt, Financial Institutions ( FI ) is intended (i) to support the Managing Director, SEMED (matrix manager) on all matters relating to Financial Institutions in Egypt, and as part of a core team of deputies supporting design and implementation of the business strategy for Egypt, and (ii) to support the business of Financial Institutions in Egypt, reporting to the Director, FI MEA, and working closely with all FI Directors on all FI sector related matters. The position is operating in a dynamic environment and represents a key element within both the sector and country management. To be effective in this role, the incumbent needs to exhibit a combination of maturity, extensive transactional banking experience, well-developed management skills and the flexibility to provide value added support in interactions with a broad range of internal (RO and HQ, especially Sector Directors) and external counterparties. Accountabilities &amp; Responsibilities Strategic Leadership &amp; Oversight • Support the SEMED Managing Director &amp; Head of Egypt in the effective and coordinated implementation of the country strategy and the achievement of annual targets in Egypt. • Take joint responsibility with the Managing Director, SEMED, for delivery of the Egypt Scorecard, and joint responsibility with the Managing Director, FI, and the Director, FI MEA for the delivery of the FI Egypt Scorecard. • Senior point of contact with financial sector clients, with responsibility to develop new business in close coordination with FI MEA Director, in line with the Country Strategy and business plan priorities. • Collaborate closely with the Deputy Head responsible for Government Relations as well as Deputy Heads responsible for other sectors in Cairo to ensure a strategic and integrated approach to the Bank s operations in Egypt. • Provide strategic oversight and guidance to drive the origination and execution of the Bank s programmes and investment projects, ensuring their quality, effectiveness, impact, and alignment with the Bank s mission and Egypt s development priorities. • In close coordination with the Regional Policy Lead, identify and implement policy initiatives to address business environment challenges and enhance investment opportunities in the Financial Sector. • Within the Egyptian financial sector, to lead with respect to enhancing EBRD s footprint, onboarding new clients, building the pipeline, executing the pipeline, and leading in financial sector public relations, all in coordination with the Managing Director, SEMED, the Managing Director, FI and the Director, FI MEA. • Coordinating staff management of junior bankers (analysts and associates) dedicated to the financial sector and within the remit of the Deputy Head, FI. Stakeholder Engagement &amp; Representation • Foster strong relationships with key stakeholders to maintain the Bank s visibility, credibility, and leadership in advancing private sector development in Egypt. • Contribute to the coordination of the Bank s stakeholder engagement efforts regarding policy developments impacting the Egyptian financial sector, ensuring alignment with EBRD strategies and priorities. • Representing the Bank at external forums and engage with business associations, industry groups and the media, ensuring the EBRD s voice remains influential in shaping Egypt s corporate policy and investment environment. Operational Management • Drive business operations and strengthen client engagement to maximise the impact of the Bank s financial sector activities in Egypt. • Lead and oversee the financial sector project pipeline, ensuring efficient deal origination, structuring, and execution in alignment with EBRD s strategy in Egypt. • Supervise the execution, coordination, and quality control of financial sector transactions, ensuring full compliance with EBRD s policies, procedures, and best practices. • Engage with senior management across the Bank to enhance coordination between sectors and units, optimising synergies and improving the quality of policy dialogues and investment project outcomes. • Collaborate with cross-functional teams, including SME Finance &amp; Development and Equity, to integrate financing, policy, and advisory activities ensuring a cohesive and strategic approach to the Bank s financial sector activities in Egypt. • Actively contribute to fundraising efforts for policy and project-related technical assistance and blended finance in the financial sector, working closely with the Donor Partnerships Unit. • Support the preparation and review of internal and external documents, ensuring high-quality briefings and reports for Bank management. • Oversee the organisation of visits by senior Bank officials, including meeting coordination, logistics, and stakeholder engagements, to ensure seamless execution. Risk &amp; Compliance Management • Identify and mitigate risks related to the Bank s operations and activities in Egypt, including through the regular Operational Risk Monitoring function, ensuring that potential risks are addressed proactively.&nbsp;</p><p><strong>Desired Candidate Profile</strong></p><p>Extensive knowledge of the EBRD s operational guidelines, policies, and best practices, particularly in relation to country strategy delivery, project implementation, and risk management. Strong understanding of financial sector dynamics in Egypt, including private sector investment, governance, and the business environment. A deep knowledge of industry trends, challenges, and opportunities in Egypt s economy is essential, particularly in relation to private enterprise and sustainable growth. Proven ability to think strategically and contribute to high-level decision-making, with experience in developing and driving financial sector strategies that align with broader economic and development goals. Adept at ensuring the Bank s initiatives support Egypt s economic transition and foster private sector growth. Exceptional networking, relationship-building, and communication skills, with the ability to engage and influence key stakeholders, including government bodies, industry associations, IFIs, business leaders, civil society, and the media. Capable of representing the Bank at the highest levels to drive strategic outcomes and advance financial sector activities. Proven experience in managing financial sector pipeline projects, from origination through to execution, including structuring, coordinating, and overseeing deal implementation. Ability to balance multiple priorities, ensuring projects meet targets and align with the Bank s strategies. Strong understanding of risk management principles, particularly as they relate to the financial sector, ensuring all transactions comply with local regulations and the Bank s operational guidelines. Experience in managing compliance, including overseeing procurement processes and ensuring adherence to organisational and regulatory standards. Integrity and ethical conduct, serving as a role model for the Bank s core values and behavioural competencies, ensuring the highest standards of professional behaviour across all activities. Capacity to drive and influence teams internally, fostering collaboration and aligning efforts to support the achievement of strategic objectives, both through direct leadership and by leveraging influence across the organisation. Demonstrated leadership and team management skills, with the ability to recruit, mentor, coach, and develop junior staff. Experience in fostering a high-performance team culture and promoting career growth within a dynamic, multi-disciplinary environment. Fluency in English is required; proficiency in Arabic is highly desirable. Bachelor s degree in economics, business administration, finance, or a related field. A higher degree in a similar discipline is desirable.</p>

<p><h4>Join us</h4> <p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p> <h4>Role purpose</h4> <p>To handle corrective actions needed for VFE charging services for voice, data and VAS services including all SDPs, AIRs and all related charging application nodes (charging interface, data handler, ADSL handler) at Vodafone Egypt network for consumer and corporate customers (tariff management) experience and assure fastest recovery of unplanned service disruptions and emergencies.</p> <p>Owning recharge and refill services, monthly charging bill cycle service, prepaid customers life cycle. Also responsible for operational KPIs for charging of voice, data and prepaid services.</p> <p>Assuring timely, best quality and seamless network changes and expansions on charging services.</p> <h4>Key accountabilities & decision ownership</h4> <p><strong>Charging support strategy:</strong><br> Discuss priorities in alignment with department and company strategy.<br> Agree objectives and goals to fulfil the strategy.<br> Review quarterly the progress and fine tune the objectives, goals and priorities.</p> <p><strong>Charging second-line support and emergency management:</strong><br> Handle the software updates on charging domain to assure operating on the latest recommended software level.<br> Responsible for 24/7 system faults, global incidents and corrective maintenance activities execution on prepaid charging nodes to ensure meeting all operational KPIs (preventive actions, fault detection, incident handling, corrective actions and knowledge transfer) to reach minimum MTTR and maintain execution with highest quality standards. In addition to handling all problem management activities to eliminate repetitive incident reoccurrence, through continuously revamping and modifying processes.<br> Communicate with charging vendors through regular management meetings with vendors management to assure timely resolution of all critical operational issues and risks.<br> Responsible for charging emergencies and assure taking proper and timely decisions to ensure the fastest resolution and least impact on customer experience and VFE network availability.</p> <p><strong>VFE charging nodes integration and configuration management:</strong><br> Handle integration and acceptance of all charging new nodes and expansions in MTXs.<br> Apply and own configuration management activities execution on all charging nodes, varying from the simplest configuration changes to largest scale upgrades, mega charging projects and evolution execution. Seeing through all such activities to be done at highest quality standards and ensuring complete adherence to change management processes and at the same time minimizing any risks associated with such changes on VFE network through setting and following proper testing procedures before and after changes.<br> Review and ensure VFE targets related to new promos, tariffs, products, etc. are achieved with minimum impact on live network and customer experience.</p> <p><strong>IT, finance and commercial liaison</strong><br> Lead cross-functional tasks to:<br> - Recharges and vouchers daily/monthly reports reconciliation.<br> - Stakeholder involvement to ensure harmony and most optimum voice and data service delivery.<br> Ensuring SLAs are met and at the same time optimizing and creating new interacting processes.</p> <p><strong>Vendor management:</strong><br> Conduct frequent vendor assessment surveys for quality, timeliness and value added.<br> Assess and plan partnerships/alliances with preferred vendors.<br> Establish effective vendor management to ensure that VFE gets excellent value of the money spent.<br> Ensure that the vendors’ performance meets the business needs and monitor vendors KPIs, as agreed in their SLAs, and apply penalties for non-compliance cases.</p> <h4>Core competencies, knowledge, and experience</h4> <ul> <li>University graduate, BSc of engineering in telecommunications or computer science.</li> <li>2-3 years of experience in telecommunication industry.</li> <li>Excellent knowledge of telecom/IT industry.</li> <li>Required hands-on experience with different operating systems (Unix, Linux, etc.) as system administrator.</li> <li>Knowledge in database maintenance and housekeeping (Oracle, MySQL, etc.).</li> <li>Programming languages (Java, Perl, PHP, etc.).</li> <li>Knowledge of GSM/GPRS network structure.</li> <li>Preferable good knowledge with SS7 and TCP/IP.</li> <li>Very good command of Microsoft Office.</li> </ul> <h4>Who we are</h4> <p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p> <p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to the relevant guidance provided by Vodafone.</p> <p>Together we can.</p></p><p></p>

<p>RiseUp Group is hiring on behalf of its leading multinational client.</p><p></p><p><strong>Job Title for the new hire:</strong> Sustainability Program Coordinator</p><p>&nbsp;</p><p><strong>Job Description:</strong></p><p>The Sustainability Program Coordinator Consultant will support the execution of Amazon EU Operations Water Program across its three core pillars: smart metering deployment, operational water efficiency, and water circularity. The role is a hands-on coordination function, serving as the operational link between site teams, external vendors, internal stakeholders, and the central program team to keep installations on track, data flowing, and reporting accurate.</p><p>________________________________________</p><p><strong>Scope of Services &amp; Responsibilities Installation Coordination</strong></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Coordinate smart meter and water efficiency measure installations (low-flow fixtures, waterless urinals, auto-flush sensor recalibrations) across EU target sites, managing scheduling between vendors and site operations/RME teams.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Track installation progress against program targets, maintaining an up-to-date tracker with milestone status across all active workstreams.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Support site readiness checks prior to installation by confirming access, connectivity requirements, and landlord permissions where applicable.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure all vendors have been onboarded to all required internal platforms and completed internal procedures before execution date</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Flag and escalate scheduling delays, technical blockers, or re-work needs to the program lead.</p><p>Vendor &amp; Procurement Coordination</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Track vendor onboarding status across compliance, procurement, and sustainability platforms - chase completions and flag gaps.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Support the program lead with purchase order setup, ensuring correct documentation flows between procurement, vendors, and approvers.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintain a vendor status tracker covering onboarding milestones, contract status, and readiness for deployment.</p><p>Data Onboarding &amp; Management</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Coordinate onboarding of newly installed meters into FlowMS leak detection software and the EU Ops Water Dashboard, following up with vendors and internal teams to resolve integration issues.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Quality-check water consumption data from meters, invoices, and site teams on a regular cadence, and escalate accordingly.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Support leak alert follow-up by ensuring site maintenance teams are notified, repairs are tracked, and resolution timelines are logged.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Apply AI tools and automation where appropriate to streamline data collection, processing, and reporting workflows.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Savings Reporting &amp; Program Visibility</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Assist with regular water savings reporting, tracking actuals vs. Business-as-Usual (BAU) reduction targets across high-risk regions.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Prepare materials for program reviews, flash reports, and QBR sessions as directed.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintain program documentation including keeping trackers, status logs, and shared resources updated and accessible.</p><p><strong>Requirements</strong></p><p><strong>Soft Skills &amp; Core Competencies</strong></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong project coordination skills, with the ability to manage multiple workstreams across different countries and site types.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Data-driven mindset with a high level of comfort in data management, validation and analysis.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Practical experience using AI tools to automate and improve workflows.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Excellent organization and attention to detail — comfortable maintaining trackers, chasing open actions, and keeping documentation current.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Clear, structured communicator - able to interface with site operations teams, vendors, and central stakeholders in writing and in meetings.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Proactive follow-up discipline; able to hold progress accountable across parties without direct authority.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Self-starter who can operate with limited oversight and flag issues early.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Cross-cultural awareness and ability to coordinate across multiple European countries and time zones.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Basic understanding of procurement processes (purchase orders, vendor compliance, contract workflows).</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Interest in or familiarity with water management, sustainability, or environmental compliance (not essential but advantageous).</p><p>&nbsp;</p><p><strong>Technical Assessment needed: </strong>Yes</p><p>&nbsp;</p><p><strong>Expected deliverables:</strong> Success Measures &nbsp;</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Installation milestones tracked and on schedule with no unresolved blockers older than one week.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; All new meters onboarded to monitoring platforms within agreed SLA post-installation.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Vendor compliance tracker maintained at 100% accuracy with no vendors deployed without full onboarding.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Weekly reporting delivered on time with accurate data across all active workstreams.</p><p>&nbsp;</p><p><strong>Required qualifications/certifications:</strong> Engineering Degree - Chemical, Mechanical, or Civil preferred</p><p>&nbsp;</p><p><strong>Software / programs / tools:</strong> Microsoft Office and basic AI fluency</p><p>&nbsp;</p><p><strong>Required Years of Experience:</strong> 4</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are looking for you as early as possible as <strong>Planning &amp; Scheduling Section Head for our</strong> for the primary location <strong>Cairo</strong>.</p><br><br> <br> <p><strong>The role:</strong></p><br><br> <p>Reporting to the Planning &amp; Logistics Manager, the Planning &amp; Scheduling Section Head leads the Planning &amp; Scheduling Engineers, CMMS Operations Administrators and Maintenance Report Analyst. The role converts approved maintenance requirements into practical, resourced and coordinated plans and schedules across weekly, monthly, quarterly and annual horizons. It also governs Level 1 CMMS operational support and planning performance while preserving Asset Management Level 2 and IT Level 3 accountabilities.</p><br><br> <br> <p><strong>Your responsibilities:</strong></p><br><br> <ul><li>Lead the Planning &amp; Scheduling Section, managing workload, competence, coverage, priorities and performance across all section roles.</li><li>Govern the maintenance planning and scheduling operating model and coordinate weekly, monthly, quarterly and annual planning outputs.</li><li>Convert approved Asset Management maintenance strategies and technical requirements into practical plans and schedules aligned with resources and operational constraints.</li><li>Coordinate timing, sequencing and access with Maintenance Delivery; resolve workload conflicts, manage schedule recovery and escalate unresolved resource constraints.</li><li>Coordinate preventive-maintenance plans and forward schedules, integrating Maintenance Report Analyst outputs to monitor schedule adherence, PM compliance, backlog and overdue or deferred work.</li><li>Oversee forward consumables-demand forecasting against approved maintenance plans and coordinate requirements with Warehouse, Stores and Procurement without assuming inventory-policy ownership.</li><li>Ensure approved plans and schedules are accurately represented in the CMMS with complete planning-to-execution traceability.</li><li>Oversee first-line operational CMMS support and route Level 2 functional matters to Asset Management and Level 3 platform or availability issues to IT.</li><li>Approve section workflows and operational handover of planning outputs within delegated authority, and recommend controlled improvements through the Management of Change process.</li></ul> <br> <p><strong>Your profile/ qualifications:</strong></p><br><br> <ul><li>Bachelor's degree in Engineering, Information Systems, Operations Management or a related discipline — required.</li><li>Relevant experience in maintenance planning, scheduling, CMMS/EAM operations or maintenance management.</li><li>Experience leading a planning, scheduling, maintenance-control or system-support workstream.</li><li>Working knowledge of maintenance-planning principles, preventive-maintenance programmes and multiple scheduling horizons.</li><li>Demonstrated ability to coordinate maintenance priorities, resources, access constraints, workload peaks and schedule recovery.</li><li>Practical CMMS/EAM operational experience, including planning-to-CMMS traceability and first-line user support.</li><li>Experience monitoring schedule adherence, PM compliance, backlog, work-order status and maintenance performance.</li><li>Ability to develop forward consumables-demand forecasts and coordinate requirements with Warehouse and Procurement.</li><li>Working knowledge of ISO 55001, BS EN 13306, BS EN 15341 and BS EN 13460 where applicable.</li><li>Experience preparing maintenance-performance information and maintaining controlled planning records, reports and work instructions.</li></ul><br> </div>

<p>At PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients. These individuals combine technical experience with creative thinking to deliver innovative software products and solutions. Those in software engineering at PwC will focus on developing innovative software solutions to drive digital transformation and enhance business performance. In this field, you will use your knowledge to design, code, and test cutting-edge applications that revolutionise industries and deliver exceptional user experiences. Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member s unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.</p><p>Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:</p><ul><li>Analyse and identify the linkages and interactions between the component parts of an entire system.</li><li>Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.</li><li>Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.</li><li>Develop skills outside your comfort zone, and encourage others to do the same.</li><li>Effectively mentor others.</li><li>Use the review of work as an opportunity to deepen the expertise of team members.</li><li>Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.</li><li>Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.</li></ul><p>Education (if blank, degree and/or field of study not specified)</p><p>Degrees/Field of Study required: Degrees/Field of Study preferred:</p><p>Certifications (if blank, certifications not specified)</p><p>Required Skills Optional Skills Acceptance Test Driven Development (ATDD), Acceptance Test Driven Development (ATDD), Accepting Feedback, Active Listening, Analytical Thinking, Android Operating Systems, API Management, Appian (Platform), Application Development, Application Frameworks, Application Lifecycle Management, Application Software, Business Process Improvement, Business Process Management (BPM), Business Requirements Analysis, C#.NET, C++ Programming Language, Client Management, Coaching and Feedback, Code Review, Coding Standards, Communication, Computer Engineering, Computer Science, Continuous Integration/Continuous Delivery (CI/CD) {+ 52 more}</p><p><br></p>

<p>Perform all necessary testing procedure, issues Certificates of analysis required and ensures that all obtained results are within the specified approved limit, using valid method of analysis. Review all Obtained results for finished products (Blisters for solid Products and finish for Syrup) against the Out of trend limits and all the stability Results against the BIOST@T and ensure that all results are within the normal trends Immediate reporting of out of specification test results or batch deviation reports whenever needed to the Chemical lab head and the Q.C manager. Supervise the Sampling of the finished products and ensure that sampling are conducting in full compliance with GLP and according to the instructions as per the SOP. Perform Stability testing &amp; assigned validation analysis tasks Utilizers, calibrates, maintains the QC equipment in the Chemical Lab according to the local SOP. Prepare relevant SOPs and follow up the update according to requirements. Make sure that all activities carried out are complying with safety measures. Update methods of analysis. Supervise and coach the new team members and ensure they have the full knowledge and capabilities to perform the analysis in correct way according to Sanofi guidelines Perform any special tasks assigned by the QC manager or the section head HSE Responsibilities: Follow the approved HSE policy and requirements. Following the statutory legislation concerning Health, Safety and Environmental Law Hydrocarbons/ hazardous substance &amp; waste segregation in accordance with approved waste management system. Others : Perform other duties as assigned. Respect for the company s values, code of ethics and social charter. Respect of personal data protection charter. Responsible for applying the HSE related requirements for the company in all related working procedures.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: Bachelors' degree in Pharmaceutical Sciences Related Experience: 2-3 years experience in related positions, preferably in multinational set up Languages: Very Good written and spoken English Skills : Good communication &amp; presentation Skills MS Office User Project Management Mindset Familiar with new instrumental analysis techniques HSE appropriate knowledge Take The Lead Values: Aim Higher: Focus on what matters, set high standards and move with urgency, learning from setbacks as we go to achieve higher performance. Act for patients: Never compromise on integrity, eliminate barriers, and partner with others to go faster and further for patients. Be Bold: Take thoughtful risks, seize opportunities and think beyond what s possible to accelerate our science and drive compelling growth. Lead Together: Build trust and collaborate openly on our shared goals, celebrate collective wins and foster a sense of belonging.</p>