وظائف مراقب كاميرات في مصر

<p>Overview People Experience &amp; Operations Sr. Associate (Employee Services) role acts as the first line of support for HR-related queries, ensuring efficient service delivery, process optimization, and compliance across all HR operations. Responsibilities Serve as the primary contact for HR queries, ensuring timely resolution or appropriate redirection. Log and manage employee inquiries using the ticketing system (e.g., SNOW). Triage tickets to relevant HR teams and monitor resolution timelines. Identify and implement process improvements and automation opportunities. Track and report recurring issues, providing insights and recommendations. Maximize first-call resolution to reduce escalations. Prepare weekly and monthly reports on call center performance and activities. Advise employees on HR policies, entitlements, and procedures. Ensure service delivery meets defined SLAs and KPIs. Support onboarding, training, and documentation for HR team members. Generate and manage attendance reports (e.g., overtime, absences, penalties). Ensure accurate payroll integration for attendance-related transactions. Issue disciplinary letters and maintain documentation. Troubleshoot payroll issues for Level 5 employees. Process vendor invoices and monitor payment status. Manage Talent Acquisition applications for Level 3 roles. Handle ID card issuance, replacements, and deactivations. Issue HR letters and conduct exit interviews for Level 3 employees. Analyze exit interview data to support strategic HR decisions. Execute monthly closing amendments accurately and on time. Manage SMS communication tools, including approvals and credit tracking.</p><p><strong>Desired Candidate Profile</strong></p><p>Qualifications HR Shared Services process and SLA management experience Process management and continuous improvement with a focus on optimization and productivity Very good English language skills Very good command of MS office and its applications Strong communication skills Demonstrated track record of strong service delivery Stakeholder management and empathy Ability to priorities and identify potential issues prior to escalations</p>

<ul><li><p>Develop and implement effective sales strategies to achieve sales targets and increase market share in the assigned regions.</p></li><li><p>Monitor market trends, competitor activities, and customer preferences to identify opportunities and challenges.</p></li><li><p>Prepare and present sales forecasts, budgets, and reports to senior management.</p></li><li><p>Provide guidance, coaching, and support to the sales team to enhance their skills and performance.</p></li><li><p>Conduct regular performance reviews and implement improvement plans as needed.</p></li><li><p>Build and maintain strong relationships with key customers, retailers, and distributors.</p></li><li><p>Address customer concerns and complaints promptly to ensure high levels of customer satisfaction.</p></li><li><p>Develop and implement customer retention strategies.</p></li><li><p>Identify and explore new business opportunities and markets within the assigned regions.</p></li><li><p>Develop and execute plans to expand the company’s presence and product penetration in the market.</p></li><li><p>Oversee sales operations, including order processing, inventory management, and delivery coordination.</p></li><li><p>Ensure compliance with company policies, procedures, and standards.</p></li><li><p>Monitor sales performance and implement corrective actions to achieve sales targets.</p></li><li><p>Analyze sales data and market conditions to provide insights and recommendations for improvement.</p></li><li><p>Prepare and submit regular sales reports to senior management.</p></li><li><p>Track and analyze key performance indicators (KPIs) to measure sales effectiveness.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor's degree in Business Administration, Marketing, or a related field.</p></li><li><p>Minimum of 12-15 years of sales experience including 5years in the home appliances and consumer electronics industry, with at least 3 years in a managerial role.</p></li><li><p>Strong leadership and team management skills.</p></li><li><p>Excellent communication, negotiation, and interpersonal skills.</p></li><li><p>Proficiency in sales and CRM software.</p></li><li><p>Analytical and problem-solving abilities.</p></li><li><p>Ability to work under pressure and meet deadlines.</p></li><li><p>Willingness to travel extensively within the assigned regions.</p></li><li><p>Valid driver’s license.</p></li><li><p>Locations: Giza</p><p>Qaliobiya</p><p>Alex</p><p>Gharbia</p><p>Sohag</p><p>Bani Swif&amp;Fayoum</p><p>Kafrl E-Sheikh</p><p>Qena</p><p></p></li></ul><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Execute recruitment processes from job postings to candidate onboarding.</p><p>Conduct initial interviews and coordinate with department managers to select suitable candidates.</p><p>Monitor employee contracts, renewals, and terminations in accordance with established policies and procedures.</p><p>Manage employee files and continuously update data and documents.</p><p>Track attendance, tardiness, absences, and leaves.</p><p>Prepare and review payroll, bonuses, and deductions data in coordination with the finance department.</p><p>Monitor social insurance and medical insurance procedures according to the company and country regulations.</p><p>Track employee performance, probation periods, and regular evaluations.</p><p>Handle employee inquiries and complaints and work on resolving them according to company policies.</p><p>Implement human resources policies and internal regulations and ensure employee compliance.</p><p>Prepare regular reports related to employees, such as absenteeism rates, workforce turnover, hiring, and resignations.</p><p>Contribute to the preparation of training and development plans to enhance employee efficiency.</p><p>Support management in conducting investigations, violations, and disciplinary procedures according to applicable regulations.</p><p>Maintain the confidentiality of employee data and information related to salaries and personal files.</p><p>Coordinate with various departments, especially <b>operations, collections, and customer service</b>, to meet human resources needs.</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Bachelor's degree in a relevant field, preferably in Business Administration or Human Resources.</p><p>Experience of <b>2–4 years</b> in the field of human resources.</p><p>Preferred prior experience in <b>collection, customer service, call centers, or BPO companies</b>.</p><p>Good knowledge of labor laws and human resources procedures, with preferred experience in dealing with Gulf labor systems.</p><p>Proficiency in <b>Microsoft Office and Excel</b>.</p><p>Good communication and problem-solving skills.</p><p>Ability to handle a large number of employees and work under pressure.</p><p>Proficiency in English, with a preference for a good level in <b>professional English</b>.</p><p>Preferred experience in HR systems and software such as <b>ERP / HRMS</b>.</p></div>

<h2>Job Summary</h2><p>The Area Supervisor will be responsible for managing and developing <strong>Fawry Plus branches and field operations across Damietta</strong>, ensuring achievement of business targets, operational excellence, high customer service standards, and effective team performance.</p><h2>Key Responsibilities</h2><ul><li><p>Supervise the daily operations and performance of Fawry Plus branches within the assigned area.</p></li><li><p>Monitor branch performance against sales, transaction, revenue, and operational targets.</p></li><li><p>Lead, coach, and evaluate branch teams to ensure productivity and achievement of KPIs.</p></li><li><p>Ensure branches maintain Fawry Plus service and operational standards.</p></li><li><p>Follow up on customer experience and resolve operational or service-related issues.</p></li><li><p>Build strong relationships with branch partners and ensure effective communication and engagement.</p></li><li><p>Identify opportunities to increase transaction volumes and promote Fawry services.</p></li><li><p>Conduct regular field visits and ensure compliance with company policies and procedures.</p></li><li><p>Analyze branch performance reports and develop action plans to close performance gaps.</p></li><li><p>Coordinate with Sales, Operations, Customer Service, Finance, Risk, and Compliance teams.</p></li><li><p>Monitor competitors and market activity across Damietta and provide regular market feedback.</p></li><li><p>Support network expansion by identifying potential locations and business opportunities.</p></li><li><p>Prepare regular performance reports and updates for management.</p></li></ul><h2></h2><p></p><p><strong>Requirements</strong></p><p></p><ul><li><p>Bachelor’s degree in Business Administration, Commerce, Marketing, or a related field.</p></li><li><p><strong>2–4 years of experience</strong> in branch operations, sales, retail, fintech, banking, telecom, or a related industry.</p></li><li><p>Previous supervisory or team-lead experience is preferred.</p></li><li><p>Good knowledge of the <strong>Damietta market</strong>.</p></li><li><p>Strong leadership, communication, negotiation, and problem-solving skills.</p></li><li><p>Target-oriented with strong analytical and reporting skills.</p></li><li><p>Good command of Microsoft Office, especially Excel.</p></li><li><p>Willingness to travel between branches within the assigned area.</p></li></ul><h2>Key KPIs</h2><ul><li><p>Sales and transaction target achievement.</p></li><li><p>Revenue and business growth.</p></li><li><p>Branch productivity and operational performance.</p></li><li><p>Customer satisfaction and service quality.</p></li><li><p>Team performance and KPI achievement.</p></li><li><p>Compliance with operational standards.</p></li><li><p>Branch/network growth.</p></li></ul><h2>Reporting Line</h2><p><strong>Reports to:</strong> Regional/Area Manager</p><p></p>

<p>Quality Management</p><p>* Lead the Quality Control and Quality Assurance teams to ensure product compliance with specifications.</p><p>* Develop, implement, and maintain quality procedures, work instructions, and inspection standards.</p><p>* Ensure compliance with ISO 9001, food packaging requirements, and customer-specific standards.</p><p>* Monitor and report quality KPIs and drive actions for improvement.</p><p></p><p>Production Quality Control</p><p>* Oversee quality inspections for raw materials, in-process production, and finished products.</p><p>* Ensure adherence to approved product specifications and control plans.</p><p>* Monitor critical quality parameters such as weight, dimensions, color consistency, IML label positioning, sealing performance, stickability, drop-test performance, and visual appearance.</p><p></p><p>Customer &amp; Complaint Management</p><p>* Lead investigations of customer complaints and non-conformities.</p><p>* Conduct root cause analysis using 8D, 5 Why, Fishbone Diagram, and other methodologies.</p><p>* Implement and verify corrective and preventive actions (CAPA).</p><p>* Act as the quality representative during customer visits and audits.</p><p></p><p>Continuous Improvement</p><p>* Drive quality improvement projects to reduce customer complaints, internal defects, scrap, rework, and production losses.</p><p>* Support Lean Manufacturing and Six Sigma initiatives.</p><p>* Lead quality improvement workshops with production and engineering teams.</p><p></p><p>Audits &amp; Compliance</p><p>* Plan and conduct internal quality audits.</p><p>* Support certification and customer audits.</p><p>* Ensure all quality records and documentation are maintained and updated.</p><p>* Verify compliance with food-contact packaging regulations and customer requirements.</p><p></p><p>Team Leadership</p><p>* Manage and develop Quality Engineers, Supervisors, and Inspectors.</p><p>* Conduct performance reviews and training programs.</p><p>* Promote a culture of quality awareness across all departments.</p><p><strong>Requirements</strong></p><p>Qualifications</p><p>* Bachelor's degree in Engineering, Industrial Engineering, Polymer Engineering, Chemistry, or a related field.</p><p>* 3–5 years of experience in quality management within plastic packaging manufacturing.</p><p>* Minimum 2 years in a leadership or supervisory role.</p><p></p><p>Technical Knowledge</p><p>* SPC, FMEA, MSA, Control Plans, CAPA, 8D, Root Cause Analysis</p><p>* ISO 9001 Quality Management Systems</p><p></p><p>Skills</p><p>* Leadership and people management</p><p>* Problem-solving and decision-making</p><p>* Data analysis and reporting</p><p>* Effective communication and presentation skills</p><p>* Project management</p><p>* Continuous improvement mindset</p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Westview International Language School is looking for We are looking for an experienced and dynamic Academic Dean to lead and oversee the academic vision, standards, and performance of the school.<br> Key Responsibilities * Lead and monitor the implementation of the school’s academic vision, policies, and standards.<br> * Ensure high-quality teaching and learning across all stages.<br> * Supervise and support Principals, Heads of Departments, and teaching staff.<br> * Monitor curriculum planning, assessment, and academic progress.<br> * Analyze student achievement data and develop improvement plans.<br> * Lead academic development, teacher performance, and professional development programs.<br> * Ensure alignment between the National and American curricula and the school’s academic standards.<br> * Conduct regular academic reviews, observations, and follow-ups.<br> * Support recruitment, selection, and onboarding of academic staff.<br> * Collaborate with school leadership to develop and implement the annual academic improvement plan.<br> * Promote a culture of continuous improvement, innovation, and professional growth.<br> * Ensure compliance with school policies and educational requirements.<br> * Prepare and present academic reports and recommendations to senior management.<br> Requirements * Bachelor’s degree in Education or a relevant academic field; Master’s degree is preferred.<br> * Minimum 7–10 years of experience in education, with significant leadership experience.<br> * Previous experience as an Academic Director, Academic Dean, Principal, Vice Principal, or similar senior academic leadership role.<br> * Strong knowledge of curriculum development, assessment, and instructional leadership.<br> * Experience with American and/or National education systems is highly preferred.<br> * Excellent leadership, communication, decision-making, and organizational skills.<br> * Strong ability to lead teams, manage change, and drive academic improvement.<br> * Excellent English communication skills Tuition Discount for Dependents Medical Insurance for Self Transportation Bachelor’s degree in English, Education, or relevant field.<br> Teaching certification Experience teaching English to elementary-level students is a plus.<br> Excellent communication and interpersonal skills.<br> Ability to foster a nurturing and effective learning atmosphere.<br> Good organizational skills and adaptability.<br></span> </div>