وظائف مدير الخدمات اللوجستية في مصر

<p>JOB PURPOSE The Control &amp; Protection Supervisor is responsible for ensuring the day-to-day management of fraud controllers, who issue fines, and X-ray agents, who monitor security devices. The role is responsible for applying and monitoring daily strategic revenue protection activities across the territory.</p><h3>RESPONSIBILITIES/DUTIES</h3><h4>Operations &amp; Anti-Fraud Management</h4><ul><li>Ensure controllers maintain and consistently apply anti-fraud procedures and policies across trains and stations to secure RDMC benefits throughout the territory.</li><li>Support the Control &amp; Security Manager in identifying, assessing, and resolving potential security hazards or breaches.</li><li>Ensure proper response to emergencies within the assigned territory.</li><li>Ensure presence at key stations during peak hours to effectively manage operations.</li><li>Support management in strategic pricing and fare adjustment decisions.</li><li>Carry out ticket inspection activities on trains and in stations using Portable Checking and Vending Machines capable of reading, analyzing, and determining ticket validity.</li><li>Issue penalty fares to passengers traveling without a valid ticket, attempting to evade the correct fare, or violating applicable by-laws.</li><li>Interact with transportation police on RDMC-related security matters.</li></ul><h4>Team Leadership &amp; Management</h4><ul><li>Manage and oversee the controllers team, including scheduling, performance monitoring, performance evaluations, and issue resolution.</li><li>Lead and supervise the X-ray machine officers team to ensure efficient operations.</li><li>Ensure all duties are properly covered and teams are deployed within their designated zones.</li><li>Monitor service delivery to achieve committed performance targets.</li><li>Conduct sign-on and operational briefings for all teams and ensure compliance with uniform requirements.</li><li>Ensure all staff under this unit are adequately trained in their roles and provide additional guidance where required.</li><li>Carry out upskilling and refresher training on all applicable rules, procedures, and revenue protection practices.</li><li>Be a key instructor in revenue protection training activities as required.</li><li>Develop the CMS of fraud controllers.</li><li>Ensure all Fraud Controllers are competent in performing their duties.</li></ul><h4>Performance Monitoring &amp; Operational Improvement</h4><ul><li>Check and analyze departmental data, logbooks, and reports, and suggest operational improvements where required.</li><li>Monitor daily operational performance and identify areas requiring improvement across control and protection activities.</li><li>Support the implementation of operational improvement plans and corrective actions when required.</li><li>Coordinate with relevant departments to ensure smooth execution of revenue protection and security activities.</li></ul><h4>Safety &amp; Compliance</h4><ul><li>Apply SOP instructions consistently across the territory.</li><li>Prioritize the safety of passengers affected by daily operations.</li><li>Maintain appropriate uniform and professional appearance in accordance with customer service policy.</li><li>Be a point of contact for all revenue protection enquiries.</li></ul><h4>Customer Service &amp; Stakeholder Interaction</h4><ul><li>Respond to customer requests and complaints professionally and courteously when required.</li><li>Implement management instructions accurately and professionally.</li></ul><h4>Reporting &amp; Administrative Duties</h4><ul><li>Provide regular performance and operational reports to the Control &amp; Security Manager.</li><li>Achieve additional tasks assigned by the Control &amp; Security Manager.</li></ul><h4>Safety Responsibilities</h4><ul><li>Promote a positive safety culture within the workplace and attend any safety-related meetings or briefings as required within the job role.</li><li>Comply with the requirements of RDMC RQHSE Policy and Safety Management System.</li><li>Be mindful that Safety, Security, and Environmental protection are everyone s responsibility.</li><li>All staff members are accountable for reporting and intervening in any Safety, Security, or Environmental violations.</li></ul><p><strong>Desired Candidate Profile</strong></p><h4>ESSENTIAL QUALIFICATIONS, KNOWLEDGE &amp; EXPERIENCE</h4><h4>QUALIFICATIONS:</h4><ul><li>Bachelor s degree in commerce, Accounting, Finance, or related field.</li><li>Proficiency in English and Arabic (written and spoken).</li></ul><h4>KNOWLEDGE:</h4><ul><li>Knowledge of operational control, and customer service practices.</li><li>Understanding of safety procedures, operational compliance requirements, and incident handling.</li><li>Strong analytical, reporting, and problem-solving skills.</li></ul><h4>EXPERIENCE:</h4><ul><li>5 7 years of professional experience in customer service industries, transport operations, or security operations.</li><li>Demonstrated experience in managing and supervising operational teams.</li><li>Experience in handling operational incidents and customer-related issues is preferred.</li></ul><h4>DESIRED BEHAVIORS</h4><ul><li>Operational Accountability: Ensures consistent enforcement of operational and anti-fraud procedures across all assigned areas.</li><li>Team Leadership: Leads operational teams effectively through guidance, coaching, and performance oversight.</li><li>Safety Commitment: Promotes a strong safety culture and ensures compliance with operational safety standards.</li><li>Customer Focus: Handles passengers and stakeholders professionally while maintaining service quality standards.</li><li>Attention to Detail: Monitors operational activities accurately and identifies areas requiring corrective action or improvement.</li></ul>

<p>Are you a visionary leader with a passion for driving excellence and ensuring seamless operations? We are seeking an exceptional <strong>Integrated Management Systems Manager</strong> to join our dynamic team in <strong>Cairo, Egypt</strong>. This is a thrilling <strong>full-time, on-site</strong> opportunity for a professional dedicated to upholding the highest standards in quality, operations, and administration. If you thrive in a challenging environment and are ready to make a significant impact, we want to hear from you!</p><p><strong>Overview:</strong></p><p>As our Integrated Management Systems Manager, you will be the linchpin in ensuring our organizational processes are robust, compliant, and continuously improving. You will lead the charge in managing and enhancing our integrated management systems, ensuring all operations meet stringent national and international standards. This role is perfect for a strategic thinker who can translate complex requirements into actionable plans and foster a culture of quality throughout the organization.</p><p><strong>Key Responsibilities:</strong></p><ul><li><p><strong>Develop &amp; Implement:</strong> Design, implement, and maintain comprehensive Integrated Management Systems (IMS) in alignment with organizational goals and international standards.</p></li><li><p><strong>Standard Compliance:</strong> Ensure rigorous adherence to <strong>ISO 9001</strong>, <strong>ISO 17025</strong>, and <strong>ISO 22000</strong> standards, along with all relevant <strong>Regulatory Compliance and similar management systems</strong>.</p></li><li><p><strong>Quality Leadership:</strong> Oversee all aspects of <strong>Quality Assurance</strong>, <strong>Quality Management</strong>, and <strong>Total Quality Management</strong> initiatives.</p></li><li><p><strong>Auditing &amp; Review:</strong> Plan and execute internal and external <strong>Auditing</strong> schedules, including <strong>Quality Auditing</strong>, to identify areas for improvement and ensure compliance.</p></li><li><p><strong>Process Optimization:</strong> Champion <strong>Process Improvement</strong> initiatives, leveraging <strong>Data Analysis</strong> to drive efficiency and <strong>Operational Excellence</strong>.</p></li><li><p><strong>Risk Mitigation:</strong> Implement robust <strong>Risk Management</strong> strategies to identify, assess, and mitigate operational risks.</p></li><li><p><strong>Team Leadership:</strong> Provide strong <strong>Leadership</strong> and guidance, fostering a collaborative and high-performing team environment.</p></li><li><p><strong>Communication:</strong> Facilitate effective <strong>Communication</strong> across all levels of the organization regarding IMS performance and objectives.</p></li></ul><p><strong>Skills &amp; Technologies:</strong></p><p>You will be leveraging your expertise in critical areas such as <strong>Quality Assurance</strong>, <strong>Quality Auditing</strong>, <strong>Quality Management System</strong>, <strong>Total Quality Management</strong>, <strong>ISO 9001</strong>, <strong>ISO 17025</strong>, <strong>ISO 22000</strong>, <strong>Process Improvement</strong>, <strong>Risk Management</strong>, <strong>Data Analysis</strong>, <strong>Leadership</strong>, <strong>Regulatory Compliance</strong>, <strong>Communication</strong>, and <strong>Operational Excellence</strong>.</p><p><strong>Growth Opportunities:</strong></p><p>This role offers unparalleled opportunities to further develop your strategic leadership capabilities, expand your knowledge of cutting-edge quality methodologies, and drive transformative change within a leading organization. You will be instrumental in shaping our operational future and contributing to our continuous journey of excellence.</p><p><strong>Team &amp; Culture:</strong></p><p>Join a dedicated and passionate team committed to fostering innovation, collaboration, and mutual growth. We pride ourselves on a culture that values meticulous attention to detail, proactive problem-solving, and a shared commitment to achieving superior quality outcomes. You will be empowered to lead and inspire, working alongside professionals who are experts in their fields.</p><p><strong>Impact:</strong></p><p>Your work will directly enhance our operational efficiency, safeguard our reputation, and ensure our continued compliance with global standards. You will play a pivotal role in maintaining our competitive edge and contributing to our sustainable success, making a tangible difference every single day.</p><p><strong>Requirements</strong></p><ul> <li><strong>Education & Expertise:</strong> Hold a <strong>Bachelor's Degree</strong> in a relevant field (e.g., Engineering, Quality Management, Operations Management) from an accredited institution.</li> <li><strong>Experience That Matters:</strong> Bring <strong>5-10 years</strong> of progressive professional experience in Integrated Management Systems, Quality Management, or Operations, ideally within a managerial capacity.</li> <li><strong>Managerial Acumen:</strong> Demonstrate a proven track record as a <strong>Manager</strong>, capable of leading teams, driving initiatives, and achieving strategic objectives.</li> <li><strong>Mastery of Standards:</strong> Possess in-depth knowledge and hands-on experience with <strong>ISO 9001</strong>, <strong>ISO 17025</strong>, and <strong>ISO 22000</strong> standards.</li> <li><strong>Critical Skills for Success:</strong> Exhibit strong capabilities in <strong>Quality Assurance</strong>, <strong>Quality Auditing</strong>, <strong>Quality Management System</strong> implementation, <strong>Total Quality Management</strong> principles, <strong>Process Improvement</strong>, and comprehensive <strong>Risk Management</strong>.</li> <li><strong>Analytical Prowess:</strong> Proficient in <strong>Data Analysis</strong> to inform decision-making and drive continuous improvement.</li> <li><strong>Leadership & Influence:</strong> Exceptional <strong>Leadership</strong> skills with the ability to inspire, motivate, and manage cross-functional teams.</li> <li><strong>Regulatory Savvy:</strong> Solid understanding of and experience with <strong>Regulatory Compliance</strong> frameworks relevant to quality and operations.</li> <li><strong>Communication Excellence:</strong> Outstanding <strong>Communication</strong> skills, both verbal and written, essential for stakeholder engagement and report generation.</li> <li><strong>Operational Focus:</strong> A dedication to fostering <strong>Operational Excellence</strong> and driving efficiency across all managed systems.</li> </ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Description<br><p>We are currently seeking a Senior Account Manager to join our Egypt Sales Team and serve as a strategic partner between GfK and our clients. The Senior Account Manager will be responsible for managing and growing a portfolio of key accounts, driving revenue growth, and developing long-term client relationships.</p><br><p>This role requires a commercially driven professional with strong consultative sales skills, the ability to understand clients' business challenges, and a proven track record of identifying growth opportunities. The successful candidate will work closely with cross-functional teams to deliver client-centric solutions and achieve business objectives.</p><br><p>The Senior Account Manager will take ownership of account strategy, client engagement, revenue growth, contract negotiations, and business development initiatives across assigned accounts.</p><br><p><strong>Responsibilities</strong></p><br><ul><li>Own and lead a portfolio of strategic accounts on behalf of GfK.</li><li>Achieve and exceed sales, revenue, and profitability targets.</li><li>Develop and execute account plans to drive sustainable business growth.</li><li>Manage senior stakeholder relationships and act as the primary point of contact for clients.</li><li>Understand clients' business strategies, organizational structures, and key commercial challenges.</li><li>Identify new business opportunities, whitespace opportunities, and cross-selling initiatives within existing accounts.</li><li>Collaborate with internal teams to ensure the successful delivery of solutions and an exceptional client experience.</li><li>Lead commercial discussions, proposal development, and contract negotiations.</li><li>Maintain a strong sales pipeline and provide accurate forecasting.</li><li>Monitor market trends and competitive activities to identify opportunities for growth.</li></ul><p><strong>Qualifications</strong></p><br><ul><li>Bachelor's degree in Business, Marketing, Economics, or a related field.</li><li>Fluent in English, both written and verbal.</li><li>5 to 7 years of experience in account management, sales, business development, or client-facing commercial roles.</li><li>Proven track record of meeting or exceeding revenue and sales targets.</li><li>Experience within the Technology &amp; Durables sector (Consumer Electronics, Telecom, Technology, or related industries).</li><li>Strong consultative selling, negotiation, and stakeholder management skills.</li><li>Experience managing senior client relationships and complex commercial discussions.</li><li>Ability to work independently while effectively collaborating with cross-functional teams.</li><li>Strong analytical, presentation, and communication skills.</li></ul><br>Additional Information<br><p><strong>Our Benefits</strong></p><br><ul><li>Flexible working environment</li><li>Volunteer time off</li><li>LinkedIn Learning</li><li>Employee-Assistance-Program (EAP)</li></ul><p>NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/</p><br> <p><strong>About NIQ</strong></p><br><p>NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.</p><br><p>For more information, visit NIQ.com</p><br><p>Want to keep up with our latest updates?</p><br><p>Follow us on:&nbsp;LinkedIn&nbsp;|&nbsp;Instagram&nbsp;|&nbsp;Twitter&nbsp;|&nbsp;Facebook</p><br> <p><strong>Our commitment to Diversity, Equity, and Inclusion</strong></p><br><p>At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.&nbsp;&nbsp;All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws.&nbsp;We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact.&nbsp;To learn more about our ongoing efforts in diversity and inclusion, please visit the&nbsp;https://nielseniq.com/global/en/news-center/diversity-inclusion</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p><strong><u>About Sutherland</u></strong></p><br><p>Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise.<br> We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.</p><br><p>We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model.</p><br><p>For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships.</p><br><p>Sutherland<br> <em>Unlocking digital performance. Delivering measurable results.</em></p><br><br>Job Description<br><p>The Quality Manager is responsible for leading the quality assurance function and driving continuous improvement across all operational processes. This role champions a data-driven culture, leveraging analytics to identify trends, root causes, and opportunities for process optimization. The Quality Manager collaborates with cross-functional teams to implement best practices, ensure compliance with internal and external standards, and deliver superior customer experiences.</p><br><p><strong>Key Responsibilities</strong></p><br><ul><li><strong>Quality Leadership:</strong><ul><li>Develop, implement, and maintain quality management systems, policies, and procedures aligned with organizational goals and regulatory requirements.</li><li>Lead and mentor a team of Quality Analysts and other quality professionals, fostering a culture of continuous improvement and accountability.</li></ul></li><li><strong>Process Improvement:</strong><ul><li>Identify, prioritize, and lead process improvement initiatives using methodologies such as Six Sigma, Lean, or similar frameworks.</li><li>Collaborate with operations, customer service, and other departments to streamline workflows, eliminate inefficiencies, and enhance service delivery.</li><li>Monitor and evaluate the effectiveness of implemented improvements, adjusting strategies as needed.</li></ul></li><li><strong>Data Analysis &amp; Reporting:</strong><ul><li>Define and track key performance indicators (KPIs) for quality and process efficiency.</li><li>Analyze quality data, audit findings, and operational metrics to uncover trends, anomalies, and root causes of defects.</li><li>Prepare and present actionable insights and recommendations to senior management, supporting data-driven decision-making.</li></ul></li><li><strong>Business Insights</strong><ul><li>Reviews and is aware of market trends into client objectives and effects it has both on customer base and site performance outputs.</li><li>Provides recommendations back to business back to business stakeholders on findings, potential implications, and recommended way forward that help sustain and enable our client business and relations as a partner of choice.</li></ul></li><li><strong>Automation and Solutions</strong><ul><li>Familiar with automated solutions and latest AI Automation tools or platforms.</li><li>Support or lead automation and digital projects that enable or enhance reporting, monitoring and reporting efficiencies, and drive proactive risk awareness and management.</li></ul></li><li><strong>Risk Management:</strong><ul><li>Proactively identify potential risks to quality and operational performance.</li><li>Develop and implement mitigation strategies to address identified risks and ensure business continuity.</li></ul></li><li><strong>Stakeholder Engagement:</strong><ul><li>Serve as a liaison between business units, leadership, and external partners to ensure alignment on quality objectives.</li></ul></li></ul><br>Qualifications<br><p><strong>Required Qualifications &amp; Experience</strong></p><br><ul><li><strong>Experience</strong>: Minimum 5-7 years of experience in quality assurance, process improvement, or a related discipline, with at least 3-5 years in a leadership or managerial role.</li><li><strong>Mandatory Background:</strong> At least 3 years of direct experience in customer service, consumer support with applied skills delivery a white-glove servicing experience within an environment that requires high level of documentation accuracy.</li><li>Proven expertise in process improvement methodologies (e.g., Six Sigma, Lean) and quality management systems (e.g., ISO 9001).</li><li>Strong analytical skills with proficiency in data analysis tools (e.g., Excel, Power BI, statistical software).</li><li>Excellent communication, leadership, and interpersonal skills.</li><li>Experience managing audits, compliance, and corrective action plans.</li></ul><p><strong>Preferred Skills</strong></p><br><ul><li>Certification in quality management (e.g., Certified Quality Manager, Six Sigma Black Belt).</li><li>Experience supporting and managing Consumer Packaged Goods (CPG) type work and servicing.</li><li>Work experience across multiple markets and regions within a highly regulated industry where policy compliance and documentation accuracy are critical.</li><li>Experience with automation and/or AI platform solutions.</li><li>Familiarity with CRM, case tracking, and reporting dashboards.</li><li>Ability to drive change and influence stakeholders at all levels.</li></ul><br>Additional Information<br><p>All your information will be kept confidential according to EEO guidelines.</p><br><br><br> </div>

<p><h4>Position summary</h4> <p>Build, install, and repair walls and partitions, including drywall, wallpaper, millwork/molding, and faux finishing. Install and repair finishes, such as laminates. Perform rough-in framing for doors, frames, windows, and cabinetry. Repair, maintain, and construct wood structures such as partitions, doors, furniture, and similar items throughout the property.</p> <p>Perform miscellaneous minor repairs such as tightening loose toilet seats, changing light bulbs, and patching holes in walls. Order items, including filling out requisitions, obtaining manager approval, and using appropriate vendors. Load, transport, and unload freight from elevator to designated area, using hand truck.</p> <p>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</p> <p>Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine</p><p></p>

<p><h4>Position summary</h4> <p>Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well-being of guests. Complete work orders for maintenance repairs.</p> <p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</p> <p>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist</p><p></p>

<p><h4>Position summary</h4> <p>Prepare drink orders for guests according to specified recipes using measuring systems. Issue, open, and serve wine/champagne bottles. Set up and maintain cleanliness and condition of bar, bar unit, tables, and other tools. Prepare fresh garnishes for drinks. Stock ice, glassware, and paper supplies. Transport supplies to bar set-up area. Wash soiled glassware. Remove soiled wares from bar top and tables and place in designated area. Anticipate and communicate replenishment needs. Process all payment methods. Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank. Secure liquors, beers, wines, coolers, cabinets, and storage areas. Complete closing duties.</p> <p>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</p> <p>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and</p><p></p>

<p><h4>Position summary</h4> <p>Ensure staff is working together as a team. Inspect grooming and attire of staff and rectify any deficiencies. Communicate with guests, other employees, or departments to ensure guest needs are met. Respond to and try to fulfill any special banquet event arrangements. Set up banquet area/room, ensuring cleanliness and proper set up of furniture/equipment. Inspect and maintain table set-ups for cleanliness, neatness and agreement with group requirements and company standards, and resolve any problems. Document pertinent information in appropriate department logbook.</p> <p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Develop and maintain positive working relationships with others, and support team to reach common goals. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</p> <p>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist</p><p></p>

<p><h4>Position summary</h4> <p>Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well-being of guests. Complete work orders for maintenance repairs.</p> <p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</p> <p>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs,</p><p></p>

<p><h4>Position summary</h4> <p>Process all payment methods in accordance with accounting procedures and policies. Follow property control audit standards and cash handling procedures (e.g., blind drops). Obtain assigned bank and ensure accuracy of contracted monies, obtaining change required for expected business level, and keeping bank secure at all times. Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank. Transport bank to/from assigned workstation. Set up and organize cashier workstation with designated supplies, forms, and resource materials; and maintain cleanliness of workstation at all times. Complete opening duties including setting up necessary supplies and tools, including bank, and ensuring everything is in working order.</p> <p>Follow all company and safety and security policies and procedures; and report accidents, injuries, and unsafe work conditions to manager. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank</p><p></p>

<p>Are you a visionary leader with a passion for creating exceptional retail experiences? Do you thrive in dynamic environments where every day brings new opportunities to innovate and inspire? We are seeking an extraordinary <strong>Mall Manager</strong> to lead our vibrant retail destination in <strong>Cairo, Egypt</strong>. This is your chance to shape the future of shopping and entertainment, driving success through strategic leadership and impeccable operational execution. If you're ready to make a significant impact in a bustling, full-time, on-site role, then this is the perfect opportunity for you!</p> <p><strong>Overview:</strong> As the Mall Manager, you will be the driving force behind the overall success and profitability of our premier retail property. You will be responsible for overseeing all facets of mall operations, ensuring a world-class experience for tenants and visitors alike. This is a pivotal leadership role where your strategic vision and operational prowess will directly contribute to the mall's reputation as a leading destination.</p> <p><strong>Responsibilities:</strong></p> <ul> <li><strong>Strategic Leadership:</strong> Develop and implement comprehensive business strategies to enhance mall performance, tenant satisfaction, and customer engagement.</li> <li><strong>Operational Excellence:</strong> Oversee all daily operations, including security, maintenance, cleaning, and facilities management, ensuring the highest standards are consistently met.</li> <li><strong>Financial Management:</strong> Manage budgets, control expenses, and drive revenue growth through effective lease management, marketing initiatives, and operational efficiencies.</li> <li><strong>Tenant Relations:</strong> Cultivate strong relationships with tenants, addressing their needs, ensuring lease compliance, and fostering a collaborative retail community.</li> <li><strong>Sales & Marketing:</strong> Collaborate with the marketing team to develop and execute innovative campaigns and events that attract visitors and boost sales for tenants.</li> <li><strong>Team Leadership:</strong> Recruit, train, and mentor a high-performing team, fostering a culture of excellence, accountability, and continuous improvement.</li> <li><strong>Risk Management:</strong> Implement robust safety and security protocols to ensure a safe and secure environment for all patrons and staff.</li> <li><strong>Community Engagement:</strong> Represent the mall within the local community, building positive relationships and identifying opportunities for partnership.</li> </ul> <p><strong>Skills & Technologies:</strong> Success in this role demands a blend of strong <strong>Administration</strong>, <strong>Management</strong>, and deep expertise in <strong>Retail Operations</strong>. You will leverage skills in strategic planning, financial oversight, team leadership, and stakeholder communication to navigate the complexities of a large-scale retail environment.</p> <p><strong>Growth Opportunities:</strong> This role offers significant opportunities for professional growth within a dynamic and expanding organization. As a key leader, you will have the chance to implement innovative strategies, develop new initiatives, and mentor future leaders, expanding your influence and expertise in the retail and real estate sectors.</p> <p><strong>Team & Culture:</strong> Join a dedicated and passionate team committed to delivering exceptional experiences. Our culture values collaboration, innovation, and a proactive approach to challenges. You will work alongside professionals who are experts in their fields, all striving to make our mall a vibrant hub for the community.</p> <p><strong>Impact:</strong> Your leadership will directly influence the economic success of our tenants, the satisfaction of our visitors, and the overall standing of the mall as a premier destination in Cairo. You will play a crucial role in shaping memorable experiences and contributing to the local economy.</p><p><strong>Requirements</strong></p><ul> <li><strong>Seasoned Leadership:</strong> A minimum of <strong>10-12 years of progressive experience</strong> in retail management, operations management, or a similar leadership role within a large commercial or retail environment.</li> <li><strong>Managerial Prowess:</strong> Proven experience at a <strong>Manager career level</strong>, demonstrating exceptional leadership, decision-making, and problem-solving capabilities.</li> <li><strong>Essential Skills:</strong></li> <ul> <li><strong>Administration:</strong> Demonstrated excellence in administrative oversight and process optimization.</li> <li><strong>Management:</strong> Superior abilities in strategic planning, resource allocation, and performance management.</li> <li><strong>Retail Operations:</strong> In-depth understanding and hands-on experience in managing complex retail environments.</li> <li><strong>Sales Management:</strong> A strong track record in driving sales growth and implementing effective retail strategies.</li> <li><strong>Customer Service:</strong> A passion for delivering unparalleled customer experiences and fostering strong tenant relationships.</li> <li><strong>Team Leadership:</strong> Proven ability to inspire, motivate, and develop high-performing teams.</li> <li><strong>Strategic Planning:</strong> Capacity to develop and execute long-term strategies for mall growth and profitability.</li> <li><strong>Financial Management:</strong> Expertise in budget management, financial analysis, and cost control.</li> <li><strong>Lease Management:</strong> Experience in managing tenant leases, renewals, and compliance.</li> <li><strong>Marketing Strategy:</strong> Ability to contribute to and understand effective retail marketing initiatives.</li> <li><strong>Problem Solving:</strong> Adept at identifying challenges and implementing effective solutions swiftly.</li> <li><strong>Stakeholder Communication:</strong> Excellent verbal and written communication skills to engage with tenants, staff, and external partners.</li> <li><strong>Security Management:</strong> Understanding and implementation of robust security protocols.</li> <li><strong>Facility Management:</strong> Experience overseeing building maintenance and operational efficiency.</li> <li><strong>Negotiation:</strong> Strong negotiation skills for tenant agreements and vendor contracts.</li> </ul> </ul>

JOB TITLEEmployee Life Cycle Associate – Fresh Grads | MAF Global Solutions | P&O<br>ROLE SUMMARYAs an ELC Senior Associate, I manage the employee lifecycle from hire to retire, including onboarding, promotions, transfers, employee documentation, and offboarding. Serve as the first point of contact for HR-related queries, providing support through phone, email, chat, and ticketing systems. Collaborating with internal and external stakeholders to ensure efficient HR service delivery and support employees and managers in using Success Factors self-service functionalities.<br>ROLE PROFILEDeliver customer focus support and customer oriented Advisory service to the business across the while organization and achieve the defined KPIsProvide the accurate answer to employee’s queries, seek support from third party or escalate if necessary. Understand customer needs and adjust the support according to the customer needs, and proactively work to solve the route cause for the queries. Handle Success Factors business transactions for the assigned account Monitors and approves all data changes made through the self service portal. Ensure Success Factors Data Accuracy for the assigned account and tasks Success Factors and the ticketing tool Time maintenance for the assigned tasks Payroll checks and payroll data input<br>REQUIREMENTS0-1 years’ experience in a HR services environment. Knowledge of Labor Laws Excellent MS Office skills (MS Excel, MS Power Point) Ability to work under pressure and tough deadlines Strong Time Management skills Success Factors knowledge<br>WHAT WE OFFERAt Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us! Work in a friendly environment, where everyone shares positive vibes and excited about our future. Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.

JOB TITLEEmployee Life Cycle Associate – Fresh Grads | MAF Global Solutions | P&O<br>ROLE SUMMARYAs an ELC Senior Associate, I manage the employee lifecycle from hire to retire, including onboarding, promotions, transfers, employee documentation, and offboarding. Serve as the first point of contact for HR-related queries, providing support through phone, email, chat, and ticketing systems. Collaborating with internal and external stakeholders to ensure efficient HR service delivery and support employees and managers in using Success Factors self-service functionalities.<br>ROLE PROFILEDeliver customer focus support and customer oriented Advisory service to the business across the while organization and achieve the defined KPIsProvide the accurate answer to employee’s queries, seek support from third party or escalate if necessary. Understand customer needs and adjust the support according to the customer needs, and proactively work to solve the route cause for the queries. Handle Success Factors business transactions for the assigned account Monitors and approves all data changes made through the self service portal. Ensure Success Factors Data Accuracy for the assigned account and tasks Success Factors and the ticketing tool Time maintenance for the assigned tasks Payroll checks and payroll data input<br>REQUIREMENTS0-1 years’ experience in a HR services environment. Knowledge of Labor Laws Excellent MS Office skills (MS Excel, MS Power Point) Ability to work under pressure and tough deadlines Strong Time Management skills Success Factors knowledge<br>WHAT WE OFFERAt Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us! Work in a friendly environment, where everyone shares positive vibes and excited about our future. Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.

JOB TITLEEmployee Life Cycle Sr Associate | MAF Global Solutions | GS -People & Organisation<br>ROLE SUMMARYAs an ELC Senior Associate, I manage the employee lifecycle from hire to retire, including onboarding, promotions, transfers, employee documentation, and offboarding. Serve as the first point of contact for HR-related queries, providing support through phone, email, chat, and ticketing systems. Collaborating with internal and external stakeholders to ensure efficient HR service delivery and support employees and managers in using Success Factors self-service functionalities.<br>ROLE PROFILEDeliver customer focus support and customer oriented Advisory service to the business across the while organization and achieve the defined KPIsProvide the accurate answer to employee’s queries, seek support from third party or escalate if necessary. Understand customer needs and adjust the support according to the customer needs, and proactively work to solve the route cause for the queries. Handle Success Factors business transactions for the assigned account Monitors and approves all data changes made through the self service portal. Ensure Success Factors Data Accuracy for the assigned account and tasks Success Factors and the ticketing tool Time maintenance for the assigned tasks Payroll checks and payroll data input<br>REQUIREMENTS1-2 years’ experience in a HR services environment. Knowledge of Labor Laws Excellent MS Office skills (MS Excel, MS Power Point) Ability to work under pressure and tough deadlines Strong Time Management skills Success Factors knowledge<br>WHAT WE OFFERAt Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us! Work in a friendly environment, where everyone shares positive vibes and excited about our future. Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><em><strong>This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.</strong></em></p><br><p>Our client is a digital marketing agency specializing in helping law firms strengthen their visibility, authority, and online presence. The agency supports clients across digital marketing services, including organic social media, paid social advertising, video marketing, search visibility, website development, and other digital initiatives.</p><br><p>As its Organic and Paid Social departments continue to grow, they are seeking a <strong>Meta Ads Specialist </strong>to provide hands-on production and execution support across a high-volume portfolio of law firm clients.</p><br>Role Overview<p>The <strong>Meta Ads Specialist </strong>will support both organic social media accounts and paid social campaigns, working across content research, strategy, copywriting, creative development, campaign preparation, publishing, and day-to-day execution.</p><br><p>The <strong>Meta Ads Specialist </strong>will research client businesses, identify content opportunities, develop social strategies, write captions and advertising copy, create social assets, organize production workflows, and prepare content and campaigns for quality assurance.</p><br><p>This is primarily a production and execution-focused role rather than a client-facing position. The ideal candidate is highly organized, has strong written and visual content skills, and can efficiently manage recurring deliverables across multiple client brands while maintaining accuracy and consistency.</p><br>Location<p><strong>Fully Remote | </strong>9:00 AM - 5:00 PM EST</p><br>Key ResponsibilitiesOrganic Social Media Strategy &amp; Research<ul><li><p>Research client websites, blogs, news, practice-area pages, attorney profiles, case results, awards, events, and other relevant sources to identify fresh content opportunities.</p><br></li><li><p>Identify recently published client content that can be repurposed across social media channels.</p><br></li><li><p>Develop original evergreen and practice-area-focused content when new client material is unavailable.</p><br></li><li><p>Create monthly social media content strategies based on each client's goals, services, geographic market, and brand.</p><br></li><li><p>Research unfamiliar industries and topics to identify relevant and accurate content opportunities.</p><br></li><li><p>Ensure social content remains customized to each client's positioning and objectives.</p><br></li></ul>Organic Content Creation &amp; Copywriting<ul><li><p>Write engaging, accurate, and brand-appropriate social media captions.</p><br></li><li><p>Develop strong hooks, headlines, and graphic copy for social creative.</p><br></li><li><p>Create both educational and promotional social media content.</p><br></li><li><p>Source appropriate stock photography and supporting visual assets.</p><br></li><li><p>Create social media assets using established templates and brand guidelines.</p><br></li><li><p>Develop custom social media creative when required.</p><br></li><li><p>Maintain consistency across each client's social media content while adapting messaging and creative to individual brand identities.</p><br></li></ul>Content Production &amp; Publishing<ul><li><p>Organize and load completed content into internal production and scheduling workflows.</p><br></li><li><p>Prepare assigned accounts for quality assurance review.</p><br></li><li><p>Complete edits and revisions efficiently based on QA feedback.</p><br></li><li><p>Assist with scheduling and publishing approved social media content.</p><br></li><li><p>Maintain organized account files, creative assets, links, and production documentation.</p><br></li><li><p>Manage multiple client deadlines simultaneously while maintaining quality and accuracy.</p><br></li><li><p>Follow established workflows, brand standards, and quality-control processes throughout production.</p><br></li></ul>Short-Form Video &amp; Reels Support<ul><li><p>Support short-form video and Reel production workflows.</p><br></li><li><p>Organize raw footage, topics, captions, creative direction, and supporting materials.</p><br></li><li><p>Prepare clear instructions and creative direction for video editors.</p><br></li><li><p>Help identify opportunities to repurpose client content into short-form video.</p><br></li><li><p>Coordinate video-related assets and documentation to keep production workflows organized.</p><br></li></ul>Paid Social Campaign Support<ul><li><p>Support the development of paid social campaign strategies under the direction of Paid Social leadership.</p><br></li><li><p>Research competitors, target audiences, messaging, creative trends, and advertising opportunities.</p><br></li><li><p>Develop paid social advertising concepts and creative angles.</p><br></li><li><p>Write ad copy, headlines, hooks, and calls-to-action.</p><br></li><li><p>Create and prepare static advertising creative.</p><br></li><li><p>Support video advertising concepts and asset preparation.</p><br></li><li><p>Resize and adapt creative assets for different placements and campaign requirements.</p><br></li><li><p>Organize campaign assets and creative libraries for efficient execution.</p><br></li></ul>Paid Campaign Execution &amp; QA<ul><li><p>Assist with paid social campaign builds and implementation.</p><br></li><li><p>Perform pre-launch QA across campaign and creative elements.</p><br></li><li><p>Support routine campaign execution and maintenance.</p><br></li><li><p>Assist with reporting preparation and organization of campaign performance data.</p><br></li><li><p>Make copy and creative revisions based on campaign needs and direction from Paid Social leadership.</p><br></li><li><p>Ensure campaign assets and production tasks are completed accurately and on schedule.</p><br></li><li><p>Support paid media execution without initially being responsible for independently owning campaign performance or client strategy.</p><br></li></ul>QualificationsExperience<ul><li><p>Professional experience managing or producing social media content for multiple brands or clients.</p><br></li><li><p>Experience creating educational and promotional social media content.</p><br></li><li><p>Experience managing recurring content deliverables across multiple accounts.</p><br></li><li><p>Experience working in an agency environment is preferred.</p><br></li><li><p>Experience within legal marketing or other professional-services marketing is a plus.</p><br></li><li><p>Paid social experience is preferred, although candidates with a strong organic social background and strong creative, analytical, and technical aptitude may be considered.</p><br></li><li><p>Experience managing multiple client brands simultaneously is highly preferred.</p><br></li></ul>Skills<ul><li><p>Strong copywriting, proofreading, and editing skills with the ability to produce accurate and engaging organic and paid social content.</p><br></li><li><p>Strong visual judgment with an understanding of what makes social media creative effective and engaging.</p><br></li><li><p>Comfortable using Canva or similar creative platforms to develop and adapt social media assets.</p><br></li><li><p>Able to research unfamiliar industries, services, and audiences and quickly translate findings into relevant content opportunities.</p><br></li><li><p>Strong organizational and project-management abilities with the capacity to manage a high volume of recurring monthly deliverables.</p><br></li><li><p>Excellent attention to detail and able to consistently follow client brand standards, production workflows, and quality-control processes.</p><br></li><li><p>Comfortable receiving feedback, implementing revisions accurately, and applying learnings to future work.</p><br></li><li><p>Able to work independently while collaborating closely with Organic Social and Paid Social leadership.</p><br></li><li><p>Familiar with social media scheduling platforms and content publishing workflows.</p><br></li><li><p>Familiarity with Meta Ads Manager, Facebook and Instagram advertising, or LinkedIn advertising is preferred.</p><br></li><li><p>Experience supporting short-form video, Reels, or video production workflows is valuable.</p><br></li><li><p>Comfortable using AI-assisted content development and research tools to support efficient content production.</p><br></li></ul>What Success Looks Like<ul><li><p>Assigned organic social accounts can move from research through content production and QA-ready status with limited supervision.</p><br></li><li><p>Organic content remains fresh, accurate, customized, and aligned with each client's brand.</p><br></li><li><p>Monthly content deliverables are consistently completed accurately and on schedule.</p><br></li><li><p>Account files, creative assets, production documentation, and workflows remain organized.</p><br></li><li><p>Paid Social leadership has a reliable execution partner who can translate strategic direction into campaign copy, creative assets, organized builds, and completed production tasks.</p><br></li><li><p>Campaign and content QA processes consistently catch issues before publication or launch.</p><br></li><li><p>Revisions are implemented efficiently and accurately.</p><br></li><li><p>The Social Media Specialist develops increasing ownership across organic strategy, account management, paid campaign execution, and other responsibilities as the departments scale.</p><br></li></ul>Opportunity<p>This role offers the opportunity to work as a <strong>Meta Ads Specialist</strong>, developing hands-on expertise in content strategy, copywriting, creative development, short-form video coordination, paid advertising, campaign execution, and social media production.</p><br><p>As the Social Media departments continue to scale, the role may expand into greater account ownership, strategic responsibilities, campaign execution, and leadership opportunities.</p><br><p>For someone who enjoys doing the hands-on work — researching, writing, creating, building, organizing, troubleshooting, and bringing content and campaigns across the finish line — this role provides the opportunity to make a meaningful contribution across a growing portfolio of clients.</p><br><strong><u>Application Process:</u></strong>To be considered for this role these steps need to be followed:<ul><li><p>Fill in the application form</p><br></li><li><p>Record a video showcasing your skill sets</p><br></li></ul> </div>