وظائف مدير الخدمات اللوجستية في مصر

<p>Manages and supervises the Procurement Management org unit according to defined objectives and KPIs Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery Takes responsibility for standard &amp; governance adherence and process execution Leads the direct reports in the area of responsibility Plans the regular team activity in order to cover all the activity stages and reply to all the requests received Defines the team members objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth Functional accountability for Procurement Management on production facility level Ensures accurate and efficient Raw Material supply process Manages supplier integration in the Site (localization, consignment agreements, logistics agreements, delivery performance evaluation, etc.) Ensures optimum stock level for raw materials, by taking actions to avoid and reduce excess, obsoletes, etc.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Qualifications and Experience</strong></p><p>Educational Background: Bachelor s degree in Engineering or Supply Chain Management.</p><p>Years of Experience: 5-8 years of experience in Strategic Sourcing, Procurement, or Material Planning within a manufacturing environment, including at least 3 years in a proven leadership role.</p><p>Language: Fluent in English (both written and spoken) with excellent professional communication and reporting skills.</p><p>Excel Skills: Excellent command of MS Excel (advanced formulas, data analysis, and tracking tools are mandatory).</p><p>Systems: SAP experience is highly preferred (Nice-to-have).</p><p>MRP Knowledge: Strong understanding of Material Requirements Planning (MRP) logic and inventory control.</p>

<ul><li><p><strong>Site Surveys &amp; Readiness Checks:</strong> Conduct comprehensive site visits to verify opening dimensions, structural steel supports, civil clearances, and electrical supply provisions prior to manufacturing and installation.</p></li><li><p><strong>Technical Review:</strong> Analyze shop drawings, architectural layouts, and technical specifications to ensure a seamless fit between manufactured products and site conditions.</p></li><li><p><strong>Installation Supervision:</strong> Direct and supervise on-site installation technicians and subcontractors, ensuring compliance with company quality standards, safety procedures, and project timelines.</p></li><li><p><strong>Testing &amp; Commissioning:</strong> Execute rigorous testing of automatic doors, sliding/swing gates, operators, control panels, safety sensors, limit switches, and access control integrations.</p></li><li><p><strong>Stakeholder Coordination:</strong> Act as the primary technical point of contact on-site, communicating effectively with clients, main contractors, consultants, as well as internal teams (Technical Office, Production, and Logistics).</p></li><li><p><strong>Troubleshooting &amp; Problem Solving:</strong> Quickly address and resolve on-site technical challenges, installation obstacles, or coordination bottlenecks with practical, engineering-backed solutions.</p></li><li><p><strong>Documentation &amp; Reporting:</strong> Prepare site survey reports, measurement sheets, daily progress tracking, material checklists, and official project handover/sign-off documents.</p></li><li><p><strong>After-Sales Support:</strong> Coordinate and assist with periodic maintenance, warranty service calls, and corrective technical interventions when necessary</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p></p></li></ul><ul><li><p><strong>Education:</strong> Bachelor’s Degree in Mechanical Engineering, Mechatronics Engineering, Electromechanical Engineering, or a relevant discipline.</p></li><li><p><strong>Experience:</strong> 3 to 5 years of professional experience in site engineering, project execution, field installation, or maintenance—preferably within <strong>automatic doors, sliding/swing gates, rolling shutters, sectional doors, elevators, or similar electromechanical systems</strong>.</p></li><li><p><strong>Technical Knowledge:</strong></p><ul><li><p>Strong foundation in mechanical assemblies, motors, gearboxes, and motion systems.</p></li><li><p>Working knowledge of basic electrical wiring, control panels, automated logic circuits, limit switches, and safety sensors.</p></li><li><p>Ability to accurately read and interpret technical drawings, shop drawings, and installation manuals.</p></li></ul></li></ul><p></p>

<p>Conduct regular operational audits across entire Operations to ensure full compliance with company policies, SOPs, and service standards. Monitor compliance related to uniforms, safety equipment, company assets, mobile applications, attendance, and operational procedures, identifying and reporting any violations. Audit vendor operations by reviewing timesheets, staffing records, attendance, payroll-related documentation, and contractual compliance to ensure accuracy and adherence to agreed standards. Investigate operational violations, misuse of company assets, policy breaches, and process deviations, providing detailed reports and recommendations for corrective and preventive actions. Prepare compliance reports, audit findings, and performance dashboards, highlighting trends, recurring issues, and improvement opportunities for management. Partner closely with Operations, Vendor Management, HR, Customer Experience, and Fleet teams to ensure timely resolution of audit findings and successful implementation of corrective action plans. Support the development and continuous improvement of operational SOPs, compliance checklists, and audit frameworks to strengthen operational governance. Monitor compliance KPIs, conduct follow-up audits, and ensure corrective actions are effectively implemented across all operational sites.. Own the governance of the vendor penalty process by auditing penalty applications, ensuring full adherence to the approved penalty scheme, identifying discrepancies, and recommending corrective actions when required.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Business Administration, Operations Management, Logistics, or a related field. 2 4 years of experience in Operations, Compliance, Quality Assurance, Audit, or Retail Operations. Experience conducting operational audits and compliance reviews is highly preferred Strong analytical and investigation skills with excellent attention to detail. Excellent reporting and communication skills. Advanced proficiency in Microsoft Excel; Power BI is a plus. Ability to work independently, conduct field visits, and manage multiple operational locations.</p>

<ul><li><p>Identify and develop new international customers, distributors, and business opportunities.</p></li><li><p>Build and maintain long-term relationships with existing overseas clients.</p></li><li><p>Prepare and follow up on quotations, proposals, and commercial offers.</p></li><li><p>Negotiate pricing, payment terms, and delivery conditions with international customers.</p></li><li><p>Manage the complete export sales cycle from inquiry to order confirmation and shipment.</p></li><li><p>Coordinate with Production, Planning, Quality, Warehouse, and Logistics departments to ensure timely order fulfillment.</p></li><li><p>Prepare and review export documentation in compliance with international trade requirements.</p></li><li><p>Participate in local and international trade fairs, exhibitions, and business meetings to promote the company's products.</p></li><li><p>Conduct international market research and competitor analysis to identify new market opportunities.</p></li><li><p>Achieve assigned sales targets and contribute to business growth.</p></li><li><p>Prepare regular sales forecasts and performance reports.</p></li><li><p>Handle customer inquiries, complaints, and after-sales support professionally.</p></li><li><p>Maintain accurate customer records using CRM or ERP systems.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor's degree in Business Administration, Marketing, International Trade, or a related field.</p></li><li><p><strong>2+ years of experience in Export Sales or International Business.</strong></p></li><li><p><strong>Experience in the Food Manufacturing or FMCG industry is highly preferred.</strong></p></li><li><p>Strong knowledge of export procedures, shipping documentation, and <strong>Incoterms® 2020</strong>.</p></li><li><p>Excellent negotiation, communication, and relationship-building skills.</p></li><li><p>Strong analytical and problem-solving abilities.</p></li><li><p>Proficiency in Microsoft Office (especially Excel).</p></li><li><p>Experience with ERP and CRM systems is an advantage.</p></li><li><p>Excellent command of <strong>English (spoken and written)</strong>.</p></li><li><p><strong>Knowledge of additional foreign languages (such as French, Spanish, German, Russian, or Portuguese) will be considered a strong advantage.</strong></p></li><li><p>Ability and willingness to travel internationally for customer visits, exhibitions, and business meetings.</p></li><li><p>Self-motivated, target-oriented, and able to work under pressure.</p></li><li><p><strong>Female candidates are preferred</strong></p></li></ul><p></p>

<p>Receive incoming raw materials (fabrics, accessories, trims) and verify against Purchase Orders in Odoo.</p><p>Inspect incoming goods for quantity and quality compliance before acceptance into the Raw Materials Warehouse.</p><p>Record all stock movements (receipts, internal transfers, dispatches) accurately in Odoo Inventory module.</p><p>Manage and organize the Raw Materials Warehouse using proper RFID/barcode tagging and bin locations.</p><p>Coordinate with the Supply Chain team to prepare and dispatch raw materials and design files to external factories based on Manufacturing Orders.</p><p>Receive finished goods returned from factories; inspect quality before transferring to the Finished Goods Warehouse.</p><p>Perform daily, weekly, and monthly physical inventory counts and reconcile with Odoo stock records.</p><p>Generate inventory reports, stock aging reports, and shortage alerts using Odoo.</p><p>Maintain cleanliness, order, and safety standards in the warehouse at all times.</p><p>Coordinate with the Quality Control officer for inbound and outbound inspection procedures.</p><p>Process Scrap and Rework transfers in Odoo when defective goods are identified.</p><p>Ensure FIFO storage principles are applied for all raw material categories.</p><p>Assist in put-away rules setup and stock replenishment reorder points in Odoo.</p><p><strong>Requirements</strong></p><p>Bachelor's degree in Logistics, Supply Chain, Business Administration, or a related field.</p><p>Age: 30 to 39 years old.</p><p>Minimum 3 years of experience in warehouse or store management.</p><p>Hands-on experience with Odoo ERP (Inventory / Stock module) — mandatory.</p><p>Experience in the fashion, apparel, or textile industry is a strong advantage.</p><p>Proficiency in Microsoft Excel for reporting and stock tracking.</p><p>Strong attention to detail and accuracy in data entry.</p><p>Ability to work under pressure and meet deadlines.</p><p>Good communication skills for coordination with procurement, QC, and production teams.</p>

<p>Lead and develop the Personal Shopper Coordinator team, ensuring consistent execution, high performance, and achievement of operational objectives across all retail partners. Own the overall operational performance of the Personal Shopper network by driving key KPIs including productivity, preparation time, order accuracy, substitutions, cancellations, service levels, and customer satisfaction. Develop and execute strategic initiatives to support business growth, increase order capacity, improve operational efficiency, and enhance the overall customer experience. Partner with Commercial and Retail Partner teams to strengthen relationships with key accounts, support business expansion, resolve escalations, and ensure operational readiness for new launches and growth opportunities. Analyze operational and business performance, identify trends and opportunities, and translate insights into action plans that improve efficiency, quality, and profitability. Lead workforce planning, capacity planning, and resource optimization to ensure the organization is prepared to meet current and future business demand. Drive continuous improvement initiatives by redesigning operational processes, introducing best practices, and leveraging data to improve service quality and operational excellence. Collaborate cross-functionally with Customer Experience, Live Operations, Fleet, HR, Training, Product, and Commercial teams to deliver seamless execution and achieve company objectives.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in business administration, Logistics, Supply Chain, Operations Management or a related field.</li><li>6+ years of experience in Operations, Retail, E-commerce, Grocery, or Marketplace, including at least 2 years in a leadership role.</li><li>Proven experience managing managers or multi-site operations.</li><li>Strong analytical skills with the ability to translate data into business decisions.</li><li>Excellent stakeholder management and communication skills.</li><li>Advanced Excel skills; Power BI or SQL knowledge is a strong advantage.</li><li>Demonstrated ability to lead large-scale operational improvements in a fast-paced environment.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Description<br><p> Conduct regular operational audits across entire Operations to ensure full compliance with<br> company policies, SOPs, and service standards.<br>  Monitor compliance related to uniforms, safety equipment, company assets, mobile applications,<br> , attendance, and operational procedures, identifying and reporting any violations.<br>  Audit vendor operations by reviewing timesheets, staffing records, attendance, payroll-related<br> documentation, and contractual compliance to ensure accuracy and adherence to agreed<br> standards.<br>  Investigate operational violations, misuse of company assets, policy breaches, and process<br> deviations, providing detailed reports and recommendations for corrective and preventive<br> actions.<br>  Prepare compliance reports, audit findings, and performance dashboards, highlighting trends,<br> recurring issues, and improvement opportunities for management.<br>  Partner closely with Operations, Vendor Management, HR, Customer Experience, and Fleet<br> teams to ensure timely resolution of audit findings and successful implementation of corrective<br> action plans.<br>  Support the development and continuous improvement of operational SOPs, compliance<br> checklists, and audit frameworks to strengthen operational governance.<br>  Monitor compliance KPIs, conduct follow-up audits, and ensure corrective actions are effectively<br> implemented across all operational sites..</p><br><p> Own the governance of the vendor penalty process by auditing penalty applications, ensuring<br> full adherence to the approved penalty scheme, identifying discrepancies, and recommending<br> corrective actions when required.</p><br><br>Qualifications<br><p> Bachelor&amp;#39;s degree in Business Administration, Operations Management, Logistics, or a related<br> field..<br>  2–4 years of experience in Operations, Compliance, Quality Assurance, Audit, or Retail<br> Operations,<br>  Experience conducting operational audits and compliance reviews is highly preferred Strong<br> analytical and investigation skills with excellent attention to detail.<br>  Excellent reporting and communication skills.<br>  Advanced proficiency in Microsoft Excel; Power BI is a plus.<br>  Ability to work independently, conduct field visits, and manage multiple operational locations.&nbsp;</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Description<br><p> Lead and develop the Personal Shopper Coordinator team, ensuring consistent execution, high<br> performance, and achievement of operational objectives across all retail partners.<br>  Own the overall operational performance of the Personal Shopper network by driving key KPIs<br> including productivity, preparation time, order accuracy, substitutions, cancellations, service<br> levels, and customer satisfaction.<br>  Develop and execute strategic initiatives to support business growth, increase order capacity,<br> improve operational efficiency, and enhance the overall customer experience.<br>  Partner with Commercial and Retail Partner teams to strengthen relationships with key<br> accounts, support business expansion, resolve escalations, and ensure operational readiness for<br> new launches and growth opportunities.<br>  Analyze operational and business performance, identify trends and opportunities, and translate<br> insights into action plans that improve efficiency, quality, and profitability.<br>  Lead workforce planning, capacity planning, and resource optimization to ensure the<br> organization is prepared to meet current and future business demand.<br>  Drive continuous improvement initiatives by redesigning operational processes, introducing best<br> practices, and leveraging data to improve service quality and operational excellence.<br>  Collaborate cross-functionally with Customer Experience, Live Operations, Fleet, HR, Training,<br> Product, and Commercial teams to deliver seamless execution and achieve company objectives.</p><br><br>Qualifications<br><p> Bachelor’s degree in business administration, Logistics, Supply Chain, Operations Management<br> or a related field.<br>  6+ years of experience in Operations, Retail, E-commerce, Grocery, or Marketplace, including at<br> least 2 years in a leadership role.<br>  Proven experience managing managers or multi-site operations.<br>  Strong analytical skills with the ability to translate data into business decisions.<br>  Excellent stakeholder management and communication skills.<br>  Advanced Excel skills; Power BI or SQL knowledge is a strong advantage.<br>  Demonstrated ability to lead large-scale operational improvements in a fast-paced environment.</p><br><br><br> </div>

<p>Lead and develop the Personal Shopper Coordinator team, ensuring consistent execution, high performance, and achievement of operational objectives across all retail partners. Own the overall operational performance of the Personal Shopper network by driving key KPIs including productivity, preparation time, order accuracy, substitutions, cancellations, service levels, and customer satisfaction. Develop and execute strategic initiatives to support business growth, increase order capacity, improve operational efficiency, and enhance the overall customer experience. Partner with Commercial and Retail Partner teams to strengthen relationships with key accounts, support business expansion, resolve escalations, and ensure operational readiness for new launches and growth opportunities. Analyze operational and business performance, identify trends and opportunities, and translate insights into action plans that improve efficiency, quality, and profitability. Lead workforce planning, capacity planning, and resource optimization to ensure the organization is prepared to meet current and future business demand. Drive continuous improvement initiatives by redesigning operational processes, introducing best practices, and leveraging data to improve service quality and operational excellence. Collaborate cross-functionally with Customer Experience, Live Operations, Fleet, HR, Training, Product, and Commercial teams to deliver seamless execution and achieve company objectives.</p><p><strong>Desired Candidate Profile</strong></p><b>Qualifications</b><p>Bachelor s degree in business administration, Logistics, Supply Chain, Operations Management or a related field. 6+ years of experience in Operations, Retail, E-commerce, Grocery, or Marketplace, including at least 2 years in a leadership role. Proven experience managing managers or multi-site operations. Strong analytical skills with the ability to translate data into business decisions. Excellent stakeholder management and communication skills. Advanced Excel skills; Power BI or SQL knowledge is a strong advantage. Demonstrated ability to lead large-scale operational improvements in a fast-paced environment.</p>

<p>Job Description Conduct regular operational audits across entire Operations to ensure full compliance with company policies, SOPs, and service standards. Monitor compliance related to uniforms, safety equipment, company assets, mobile applications, , attendance, and operational procedures, identifying and reporting any violations. Audit vendor operations by reviewing timesheets, staffing records, attendance, payroll-related documentation, and contractual compliance to ensure accuracy and adherence to agreed standards. Investigate operational violations, misuse of company assets, policy breaches, and process deviations, providing detailed reports and recommendations for corrective and preventive actions. Prepare compliance reports, audit findings, and performance dashboards, highlighting trends, recurring issues, and improvement opportunities for management. Partner closely with Operations, Vendor Management, HR, Customer Experience, and Fleet teams to ensure timely resolution of audit findings and successful implementation of corrective action plans. Support the development and continuous improvement of operational SOPs, compliance checklists, and audit frameworks to strengthen operational governance. Monitor compliance KPIs, conduct follow-up audits, and ensure corrective actions are effectively implemented across all operational sites.. Own the governance of the vendor penalty process by auditing penalty applications, ensuring full adherence to the approved penalty scheme, identifying discrepancies, and recommending corrective actions when required.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Business Administration, Operations Management, Logistics, or a related field.</li><li>2-4 years of experience in Operations, Compliance, Quality Assurance, Audit, or Retail Operations.</li><li>Experience conducting operational audits and compliance reviews is highly preferred.</li><li>Strong analytical and investigation skills with excellent attention to detail.</li><li>Excellent reporting and communication skills.</li><li>Advanced proficiency in Microsoft Excel; Power BI is a plus.</li><li>Ability to work independently, conduct field visits, and manage multiple operational locations.</li></ul>

<p>Responsible for managing the procurement of indirect goods and services required to support business operations (e.g., office supplies, services, maintenance, marketing services, logistics, etc.), ensuring cost efficiency, timely delivery, and compliance with company policies, using ERP systems (preferably Odoo).</p><p><strong>Key Responsibilities:</strong></p><ul><li>Handle procurement of indirect goods and services across different departments.</li><li>Receive and evaluate purchase requests from internal stakeholders through the ERP system.</li><li>Create and manage RFQs (Requests for Quotation) within ERP system.</li><li>Identify, source, and onboard new suppliers/service providers.</li><li>Compare quotations and prepare cost analysis to select the best offer.</li><li>Negotiate pricing, payment terms, and delivery conditions with suppliers.</li><li>Create and process Purchase Orders (POs) using ERP system and follow up on approvals.</li><li>Monitor and track orders in ERP system to ensure timely delivery and compliance with specifications.</li><li>Coordinate with internal departments (HR, Marketing, Admin, Finance, IT, etc.) to fulfill their requirements.</li><li>Resolve any issues related to suppliers, deliveries, or service quality.</li><li>Manage contracts and recurring services, ensuring adherence to agreed terms.</li><li>Maintain accurate and up-to-date records of suppliers, quotations, and transactions in ERP system.</li><li>Evaluate supplier performance regularly (quality, cost, delivery, service).</li><li>Prepare periodic reports on procurement activities using ERP data and reports.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Requirements:</strong></p><ul><li>3 4 years of experience in procurement, preferably in indirect procurement</li><li>Hands-on experience working with ERP systems, preferably Odoo</li><li>Strong understanding of procurement workflows within ERP systems</li><li>Good knowledge of supplier management and sourcing processes</li><li>Very strong negotiation and communication skills</li><li>Ability to manage multiple tasks and work under pressure</li><li>Proficiency in Excel and ERP reporting tools</li><li>Good command of English (written and spoken)</li></ul>

<p><strong>Office Management</strong></p><ul><li><p><em>Office operations </em>— Manage the daily operation of the Cairo office, keeping it well-organised, safe, welcoming, and equipped for the team.</p></li><li><p><em>Facilities </em>— Oversee facilities and maintenance, coordinate with building management, and ensure a compliant working environment.</p></li><li><p><em>Vendors &amp; procurement</em> — Source, negotiate with, and manage suppliers and service providers (cleaning, IT support, couriers, utilities, catering) with the Office Administrator.</p></li><li><p><em>Budget &amp; administration</em> — Track office spending, process invoices and petty cash, and support the finance team with local expense reporting.</p></li><li><p><em>People support</em> — Coordinate onboarding logistics with the Office Administrator for new hires, maintain personnel records, and support HR with local administrative and compliance tasks.</p></li><li><p><em>Head-office coordination</em> — Act as the primary liaison between the Cairo office and head office in Montreal, ensuring clear information flow and timely follow-up across time zones.</p></li><li><p><em>Operational support </em>— Provide oversight of local operations, help keep service levels on track, and escalate issues or opportunities to head office.</p></li><li><p><em>Local representation </em>— Represent the Cairo office locally and act as the senior on-site point of contact when head-office leadership is unavailable.</p></li></ul><p></p><p><strong>Requirements</strong></p><p><strong>Qualifications</strong></p><ul><li><p>Bachelor's degree in Business Administration, Operations, or a related field.</p></li><li><p>4+ years of experience in office management or administration; some coordination or supervisory experience is an advantage.&nbsp;</p></li><li><p>Fluency in Arabic and strong professional English.</p></li><li><p>Working knowledge of Egyptian labour and administrative requirements.</p></li><li><p>Proficiency with Microsoft 365 (Outlook, Word, Excel, Teams).</p></li></ul><p></p><p><strong>Skills</strong></p><ul><li><p>Strong organizational and multitasking ability with excellent attention to detail.</p></li><li><p>Clear, professional communication across cultures and time zones.</p></li><li><p>A proactive, solutions-focused attitude and the confidence to work independently.</p></li><li><p>Discretion and reliability with confidential information.</p></li><li><p>Willingness to step up on broader responsibilities when needed.</p></li></ul><p></p><p></p><p></p>

<h2>About the Role</h2><p>Next Maritime is looking for an experienced and highly capable <strong>Senior HR Generalist</strong> to build and strengthen our HR function. This is a strategic role for someone who is passionate about creating HR processes from the ground up while managing the full employee lifecycle.</p><p></p><p>The ideal candidate is proactive, business-oriented, exceptionally organized, and confident handling everything from <strong>recruitment</strong> and <strong>payroll</strong> to <strong>employee</strong> <strong>relations</strong> and <strong>HR operations</strong>. Shipping or maritime industry experience is highly preferred.</p><p></p><p>This position offers strong career growth with the potential to advance into an <strong>HR Lead</strong> or <strong>HR Business Partner</strong> role as the company continues to grow.</p><p></p><h2>Key Responsibilities</h2><ul><li><p>Manage the full recruitment cycle from sourcing to onboarding.</p></li><li><p>Oversee all <strong>personnel functions,</strong> including hiring documentation, employee files, contracts, social insurance, labor office compliance, attendance, leaves, resignations, and terminations.</p></li><li><p>Manage <strong>payroll</strong> preparation and coordinate monthly payroll processing.</p></li><li><p>Develop and implement <strong>HR policies</strong>, procedures, and best practices.</p></li><li><p>Build and establish the HR department and its processes.</p></li><li><p>Handle employee relations, <strong>performance management</strong>, and engagement initiatives.</p></li><li><p>Ensure compliance with Egyptian<strong> Labor Law</strong> and company policies.</p></li><li><p>Partner with management on <strong>organizational development and workforce planning</strong>.</p></li></ul><h2></h2><p></p><p><strong>Requirements</strong></p><ul><li><p>3-5 years of experience in Human Resources.</p></li><li><p>Previous experience in a<strong> Generalist </strong>or<strong> Senior HR role</strong>.</p></li><li><p>Shipping, maritime, logistics, or freight forwarding industry experience is highly preferred.</p></li><li><p>Strong experience in <strong>recruitment</strong>, <strong>payroll</strong>, <strong>employee relations</strong>, and <strong>HR operations</strong>.</p></li><li><p>Experience building or improving<strong> HR processes</strong> and systems.</p></li><li><p>Excellent knowledge of Egyptian <strong>Labor Law</strong>.</p></li><li><p>Exceptional <strong>communication and interpersonal skills</strong>.</p></li><li><p><strong>Fluent English</strong> (written and spoken) is a must.</p></li><li><p>Strong <strong>leadership</strong>, <strong>problem-solving</strong>, and decision-making abilities.</p></li><li><p>Must be based in <strong>Alexandria</strong>.</p></li></ul><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Lead and develop the Personal Shopper Coordinator team, ensuring consistent execution, high performance, and achievement of operational objectives across all retail partners. Own the overall operational performance of the Personal Shopper network by driving key KPIs including productivity, preparation time, order accuracy, substitutions, cancellations, service levels, and customer satisfaction. Develop and execute strategic initiatives to support business growth, increase order capacity, improve operational efficiency, and enhance the overall customer experience. Partner with Commercial and Retail Partner teams to strengthen relationships with key accounts, support business expansion, resolve escalations, and ensure operational readiness for new launches and growth opportunities. Analyze operational and business performance, identify trends and opportunities, and translate insights into action plans that improve efficiency, quality, and profitability. Lead workforce planning, capacity planning, and resource optimization to ensure the organization is prepared to meet current and future business demand. Drive continuous improvement initiatives by redesigning operational processes, introducing best practices, and leveraging data to improve service quality and operational excellence. Collaborate cross-functionally with Customer Experience, Live Operations, Fleet, HR, Training, Product, and Commercial teams to deliver seamless execution and achieve company objectives.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s degree in business administration, Logistics, Supply Chain, Operations Management or a related field. 6+ years of experience in Operations, Retail, E-commerce, Grocery, or Marketplace, including at least 2 years in a leadership role. Proven experience managing managers or multi-site operations. Strong analytical skills with the ability to translate data into business decisions. Excellent stakeholder management and communication skills. Advanced Excel skills; Power BI or SQL knowledge is a strong advantage. Demonstrated ability to lead large-scale operational improvements in a fast-paced environment.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Lead and develop the Personal Shopper Coordinator team, ensuring consistent execution, high performance, and achievement of operational objectives across all retail partners. Own the overall operational performance of the Personal Shopper network by driving key KPIs including productivity, preparation time, order accuracy, substitutions, cancellations, service levels, and customer satisfaction. Develop and execute strategic initiatives to support business growth, increase order capacity, improve operational efficiency, and enhance the overall customer experience. Partner with Commercial and Retail Partner teams to strengthen relationships with key accounts, support business expansion, resolve escalations, and ensure operational readiness for new launches and growth opportunities. Analyze operational and business performance, identify trends and opportunities, and translate insights into action plans that improve efficiency, quality, and profitability. Lead workforce planning, capacity planning, and resource optimization to ensure the organization is prepared to meet current and future business demand. Drive continuous improvement initiatives by redesigning operational processes, introducing best practices, and leveraging data to improve service quality and operational excellence. Collaborate cross-functionally with Customer Experience, Live Operations, Fleet, HR, Training, Product, and Commercial teams to deliver seamless execution and achieve company objectives.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in business administration, Logistics, Supply Chain, Operations Management or a related field.</li><li>6+ years of experience in Operations, Retail, E-commerce, Grocery, or Marketplace, including at least 2 years in a leadership role.</li><li>Proven experience managing managers or multi-site operations.</li><li>Strong analytical skills with the ability to translate data into business decisions.</li><li>Excellent stakeholder management and communication skills.</li><li>Advanced Excel skills; Power BI or SQL knowledge is a strong advantage.</li><li>Demonstrated ability to lead large-scale operational improvements in a fast-paced environment.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Lead and develop the Personal Shopper Coordinator team, ensuring consistent execution, high performance, and achievement of operational objectives across all retail partners. Own the overall operational performance of the Personal Shopper network by driving key KPIs including productivity, preparation time, order accuracy, substitutions, cancellations, service levels, and customer satisfaction. Develop and execute strategic initiatives to support business growth, increase order capacity, improve operational efficiency, and enhance the overall customer experience. Partner with Commercial and Retail Partner teams to strengthen relationships with key accounts, support business expansion, resolve escalations, and ensure operational readiness for new launches and growth opportunities. Analyze operational and business performance, identify trends and opportunities, and translate insights into action plans that improve efficiency, quality, and profitability. Lead workforce planning, capacity planning, and resource optimization to ensure the organization is prepared to meet current and future business demand. Drive continuous improvement initiatives by redesigning operational processes, introducing best practices, and leveraging data to improve service quality and operational excellence. Collaborate cross-functionally with Customer Experience, Live Operations, Fleet, HR, Training, Product, and Commercial teams to deliver seamless execution and achieve company objectives.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in business administration, Logistics, Supply Chain, Operations Management or a related field.</li><li>6+ years of experience in Operations, Retail, E-commerce, Grocery, or Marketplace, including at least 2 years in a leadership role.</li><li>Proven experience managing managers or multi-site operations.</li><li>Strong analytical skills with the ability to translate data into business decisions.</li><li>Excellent stakeholder management and communication skills.</li><li>Advanced Excel skills; Power BI or SQL knowledge is a strong advantage.</li><li>Demonstrated ability to lead large-scale operational improvements in a fast-paced environment.</li></ul><p></p></section>

<strong>INSPIRE | EXHILARATE | DELIGHT<br><br></strong>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.<br><br>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it through constant reinvention, a commitment to innovation, or the embrace of new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.<br><br>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East and has a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.<br><br>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.<br><br><strong>What You'll Be Doing<br><br></strong>We are looking for an experienced <strong>Shipping Coordinator</strong> to join our Egypt Shipping Operations team. The role will be responsible for supporting <strong>import and export shipments in Egypt</strong>, including shipping procedures, customs clearance, documentation, and coordination with relevant internal and external stakeholders. The successful candidate should have solid hands-on experience with the <strong>Egyptian shipping and customs environment</strong> and be familiar with the procedures and regulations required to ensure shipments are processed smoothly from origin through to warehouse delivery.<br><br><strong>Key Responsibilities<br><br></strong><ul><li>Coordinate import and export shipments within Egypt from initiation through to warehouse delivery.</li><li>Handle and follow up on shipping documentation and required procedures.</li><li>Coordinate with customs brokers, freight forwarders, shipping lines, carriers, and other relevant parties.</li><li>Follow up on customs clearance procedures and ensure shipments progress according to schedule.</li><li>Ensure all required shipping and customs documentation is complete and accurate.</li><li>Monitor shipment status and proactively follow up on delays or issues.</li><li>Support the clearance process and coordinate the movement of goods until they are received at the warehouse.</li><li>Ensure shipping activities comply with applicable Egyptian customs, import/export, and shipping regulations.</li><li>Maintain accurate shipment records, trackers, and reports.</li><li>Prepare and update shipping-related reports using Excel.</li><li>Coordinate with internal stakeholders to ensure smooth shipment execution.</li><li>Follow up on shipping costs, documentation, and operational discrepancies when required.</li><li>Provide regular updates on shipment status and outstanding actions.<br><br></li></ul><strong>What You’ll Need To Succeed<br><br></strong><ul><li>Bachelor's degree in Logistics, Supply Chain, Business Administration, Commerce, or a related field.</li><li>Minimum 2 years of relevant experience in shipping/logistics operations, specifically within import/export and customs clearance in Egypt.</li><li>Hands-on experience with Egyptian import/export procedures and customs regulations.</li><li>Strong understanding of the end-to-end shipping and clearance process, from shipment initiation through final delivery to the warehouse.</li><li>Experience dealing with customs brokers, freight forwarders, shipping lines, and relevant authorities.</li><li>Fluent English, both written and spoken.</li><li>Excellent Microsoft Excel skills are mandatory.</li><li>Strong hands-on knowledge of Pivot Tables and VLOOKUP/XLOOKUP is required.</li><li>Candidates will be required to complete an Excel assessment as part of the recruitment process.</li><li>Cairo residents, particularly candidates based in or near Nasr City.<br><br></li></ul><strong>What We Can Offer You<br><br></strong>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities, and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary every day.<br><br>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies, as well as exclusive employee discounts.<br><br><strong>Using GenAI in Your Application Process<br><br></strong>To support a fair and consistent experience for all candidates, we ask that assessments and interviews be completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.<br><br><strong>We Invite All Applicants to Apply<br><br></strong>It Takes Diversity Of Thought, Culture, Background, Differing Abilities, and Perspectives to truly inspire, exhilarate, and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.<br><br>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin, or disability status.