وظائف مدير الخدمات اللوجستية في مصر

Senior Digital Product Manager Location: Cairo, Egypt (Hybrid) Job Summary The Senior Digital Product Manager serves as the single point of accountability for a business unit, acting as the bridge between business stakeholders and Digital Transformation functions—including AI & Data, IT, ERP, Software Development, and Customer Support—with full ownership of the digital product portfolio and end-to-end service delivery. This role is responsible for driving the digital roadmap, prioritizing investments, and delivering measurable business outcomes across e-commerce and direct-to-consumer (DTC) operations, AI and data initiatives, and cross-functional digital product delivery. The role translates business priorities into digital requirements, leads Agile product delivery, drives AI adoption across business teams, and ensures governance, compliance, and alignment with digital transformation standards. Key Responsibilities Digital Business Partnership & Roadmap Ownership Own the business unit's digital product portfolio end-to-end. Translate business priorities into digital requirements and investment proposals. Maintain a prioritized product backlog aligned with business objectives. Lead quarterly roadmap reviews with business and technology stakeholders. Cross-Functional Service Delivery Act as the primary liaison between business stakeholders and Digital Transformation functions, including AI & Data, IT, ERP, Demand Planning, Software Development, and Customer Support. Ensure digital initiatives are properly scoped, prioritized, tracked, and delivered within agreed service levels (SLAs). Manage cross-functional dependencies and establish clear ownership across delivery teams. E-Commerce & Digital Commerce Management Own the digital product strategy for e-commerce and direct-to-consumer platforms, including platform management, performance optimization, and coordination with external partners. Define and monitor key digital commerce KPIs, including website traffic, conversion rate, cart abandonment, repeat purchase rate, and customer lifetime value (LTV). Ensure seamless ERP integration, inventory synchronization, and order management processes while driving continuous improvement. AI & Data Enablement Identify and prioritize AI use cases such as demand forecasting, customer segmentation, personalization, and marketing optimization. Drive the adoption of AI solutions across business functions. Define business data requirements for dashboards, reporting, and analytics. Governance & Reporting Prepare regular reports covering roadmap progress, delivery performance, risks, and business impact. Ensure all digital initiatives comply with governance, approval processes, and organizational standards. Qualifications Education Bachelor's degree in Engineering or another relevant technical discipline. MBA or equivalent postgraduate qualification is preferred. Experience7–10 years of professional experience, including at least 4 years in Digital Product Management or Digital Transformation. Proven experience partnering with both business and technology teams. Experience within FMCG or consumer goods is mandatory. Certifications Certified Scrum Master (CSM), Certified Scrum Product Owner (CSPO), SAFe Product Manager, or an equivalent Agile certification (required). PMP or Agile PM certification is an advantage. Technical & E-Commerce Expertise Hands-on experience managing enterprise e-commerce operations, including platform management, performance optimization, order management, and digital merchandising. Experience with ERP systems and business planning solutions. Familiarity with modern e-commerce platforms (e.g., Shopify, Adobe Commerce, Salesforce Commerce Cloud, or similar) is considered an advantage. Product Management & Agile Skills Demonstrated experience leading Agile delivery teams, managing product backlogs, facilitating sprint planning, and delivering cross-functional digital products. Strong capabilities in product roadmap planning, backlog prioritization, user story creation, and acceptance criteria definition. Skills & Competencies Strong analytical and data interpretation skills, with experience using business intelligence tools and KPI frameworks. Good understanding of AI technologies and their practical business applications. Expertise in digital commerce operations, customer journey optimization, and fulfillment workflows. Excellent stakeholder management, communication, negotiation, and collaboration skills. Ability to manage multiple priorities in a fast-paced environment. Fluency in Arabic and English.

Senior Digital Product Manager Location: Cairo, Egypt (Hybrid) Job Summary The Senior Digital Product Manager serves as the single point of accountability for a business unit, acting as the bridge between business stakeholders and Digital Transformation functions—including AI & Data, IT, ERP, Software Development, and Customer Support—with full ownership of the digital product portfolio and end-to-end service delivery. This role is responsible for driving the digital roadmap, prioritizing investments, and delivering measurable business outcomes across e-commerce and direct-to-consumer (DTC) operations, AI and data initiatives, and cross-functional digital product delivery. The role translates business priorities into digital requirements, leads Agile product delivery, drives AI adoption across business teams, and ensures governance, compliance, and alignment with digital transformation standards. Key Responsibilities Digital Business Partnership & Roadmap Ownership Own the business unit's digital product portfolio end-to-end. Translate business priorities into digital requirements and investment proposals. Maintain a prioritized product backlog aligned with business objectives. Lead quarterly roadmap reviews with business and technology stakeholders. Cross-Functional Service Delivery Act as the primary liaison between business stakeholders and Digital Transformation functions, including AI & Data, IT, ERP, Demand Planning, Software Development, and Customer Support. Ensure digital initiatives are properly scoped, prioritized, tracked, and delivered within agreed service levels (SLAs). Manage cross-functional dependencies and establish clear ownership across delivery teams. E-Commerce & Digital Commerce Management Own the digital product strategy for e-commerce and direct-to-consumer platforms, including platform management, performance optimization, and coordination with external partners. Define and monitor key digital commerce KPIs, including website traffic, conversion rate, cart abandonment, repeat purchase rate, and customer lifetime value (LTV). Ensure seamless ERP integration, inventory synchronization, and order management processes while driving continuous improvement. AI & Data Enablement Identify and prioritize AI use cases such as demand forecasting, customer segmentation, personalization, and marketing optimization. Drive the adoption of AI solutions across business functions. Define business data requirements for dashboards, reporting, and analytics. Governance & Reporting Prepare regular reports covering roadmap progress, delivery performance, risks, and business impact. Ensure all digital initiatives comply with governance, approval processes, and organizational standards. Qualifications Education Bachelor's degree in Engineering or another relevant technical discipline. MBA or equivalent postgraduate qualification is preferred. Experience7–10 years of professional experience, including at least 4 years in Digital Product Management or Digital Transformation. Proven experience partnering with both business and technology teams. Experience within FMCG or consumer goods is mandatory. Certifications Certified Scrum Master (CSM), Certified Scrum Product Owner (CSPO), SAFe Product Manager, or an equivalent Agile certification (required). PMP or Agile PM certification is an advantage. Technical & E-Commerce Expertise Hands-on experience managing enterprise e-commerce operations, including platform management, performance optimization, order management, and digital merchandising. Experience with ERP systems and business planning solutions. Familiarity with modern e-commerce platforms (e.g., Shopify, Adobe Commerce, Salesforce Commerce Cloud, or similar) is considered an advantage. Product Management & Agile Skills Demonstrated experience leading Agile delivery teams, managing product backlogs, facilitating sprint planning, and delivering cross-functional digital products. Strong capabilities in product roadmap planning, backlog prioritization, user story creation, and acceptance criteria definition. Skills & Competencies Strong analytical and data interpretation skills, with experience using business intelligence tools and KPI frameworks. Good understanding of AI technologies and their practical business applications. Expertise in digital commerce operations, customer journey optimization, and fulfillment workflows. Excellent stakeholder management, communication, negotiation, and collaboration skills. Ability to manage multiple priorities in a fast-paced environment. Fluency in Arabic and English.

THIS ROLE IS COMMISSION-BASEDTHIS ROLE IS COMMISSION-BASED<br>B2B Sales Executive – UR Mall (Amazon Growth Agency) Location: Hybrid – Based in El Maadi, Cairo Employment Type: Commission-Based - highly attractive recurring commission Type: Part-Time<br>Who We Are: UR Mall is a fast-growing agency that helps brands dominate Amazon. We manage accounts end-to-end: listings, ads, logistics, performance... everything.<br>What You'll Do:Identify & reach out to high-potential brands Manage full sales cycle (prospecting → closing) Present UR Mall’s value and pitch tailored solutions Conduct market research and find qualified leads Build lasting relationships with brand owners Meet monthly targets and track performance<br>You’ll Be a Great Fit If You Have:At least 1 year of experience in sales or marketing Excellent communication & negotiation skills Confidence in client-facing roles Strong self-drive and can work independently Bonus: experience with Amazon sellers or e-commerce brands<br>Compensation ???? Commission-Based - highly attractive recurring commission You earn 10% of every closed contract Recurring commissions monthly as long as the client renews The more clients you bring, the more income you generate<br>???? Looking to kick-start your sales career? Join UR Mall and earn recurring income from every deal you close.<br>Welcome to UR Mall — Your Growth Partner on Amazon.

Company Description AXA Investment Managers (AXA IM) is a global asset management company that has transitioned following its acquisition on July 1, 2025. While this specific account is no longer active, the organization’s legacy reflects a strong focus on investment expertise, client service, and long-term value creation. Team members are part of a professional environment that emphasizes responsible investing and collaboration across functions. Candidates joining the insurance-related teams can expect to work within established processes and standards that support both clients and internal stakeholders.<br>Role Description The Insurance Agency Team Manager is a full-time, on-site role based in Al Manşūrah. This role oversees daily operations of the insurance agency team, including managing workloads, setting priorities, and ensuring service quality and compliance with internal policies and local regulations. The manager leads, coaches, and supports team members to achieve sales and customer service targets, monitors performance, and conducts regular feedback sessions. Day-to-day tasks include coordinating insurance and finance-related activities, resolving escalated customer issues, supporting client onboarding and policy administration, and collaborating with other departments to streamline processes. The role also involves reporting on key performance indicators, identifying improvement opportunities, and driving initiatives that enhance efficiency, client satisfaction, and revenue growth.<br>Qualifications<br> Strong foundation in Finance and Insurance, with the ability to understand insurance products, financial concepts, and agency operations. Demonstrated Team Management experience, including performance oversight, coaching, and developing team members in a structured environment. Proven Customer Service skills, with a focus on handling inquiries, resolving issues, and maintaining high levels of client satisfaction. Track record in Sales, including meeting targets, supporting sales strategies, and working with teams to increase revenue. Excellent communication and interpersonal skills, with the ability to collaborate across departments and interact with diverse stakeholders. Strong organizational and problem-solving abilities, with attention to detail and accuracy in documentation and reporting. Experience in insurance or financial services, preferably in a supervisory or managerial role. Bachelor’s degree in Business, Finance, Insurance, or a related field, or equivalent professional experience. Comfort working in an on-site environment in Al Manşūrah and adapting to evolving organizational and market needs.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> At EY, we're all in to shape your future with confidence.<br>We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. <br>Join EY and help to build a better working world.<br><strong>The opportunity</strong> <br>EY is looking for a Senior Manager to join its Audit team at Cairo office to lead on complex audit engagements and support business growth. In this role, you will build and strengthen internal and external relationships while ensuring high-quality work is delivered to clients. You will identify and escalate risks, foster a positive learning culture, and mentor junior team members to support their development. <br><strong>Your key responsibilities</strong> <br>As a Senior Manager, you'll manage the delivery of audit engagements by defining the audit strategy in consultation with the Associate Partners or Partners and executing it in compliance with Ernst &amp; Young's policies and protocols. When required, you'll personally execute complex audit procedures and lead teams or parts of teams on engagements, depending on the size of the engagement. You'll also assist in managing the financial aspects of engagements by organizing staffing, tracking fees and communicating issues to project leaders as well as participate in business development initiatives. <br><strong>Skills and attributes for success</strong> <br>Pro- activity, accountability and results- driven people will flourish in this environment. Dealing with competing priorities, understanding how to manage resources and communicating effectively are key skills. This will have a huge impact on those around you and help promote a positive work ethic. <br><strong>Qualifications &amp; Experience </strong><br><ul><li>Nine years of professional experience in external audit </li><li>Strong academic record and professional accounting qualification such as ACCA/ CPA/ CA </li><li>Experience with a Big 4 accounting firm </li></ul><br><strong>Ideally, you'll also</strong> <br><ul><li>Experience of risk-based audit process </li><li>Coaching, mentoring and counselling experience </li><li>Experience in the Middle East &amp; North Africa (MENA) region </li><li>Proficiency in Arabic Language </li></ul><br><strong>What we look for</strong> <br>We are interested in entrepreneurs who have the confidence to develop and promote a brand-new strategic vision both internally and externally. You will be business savvy with a passion for innovation as well as the motivation to create your own EY journey. <br><strong>What we offer you </strong><br>At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more. <br>Are you ready to shape your future with confidence? Apply today.<br>To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need. <br><strong>EY </strong>| Building a better working world<br>EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. <br>Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. <br>EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.<br> </div>

Advansys is a dynamic solutions provider focused on delivering smart, modular, and sustainable technology solutions that enhance operations, improve customer experiences, and drive business modernization. With over 400 skilled engineers, we serve 100+ enterprise customers across 14 countries. Specialized in a wide array of premium services including Business Automation, Industrial Digitization, Low code Development, Cloud Services, Warehouse Automation & Strategic Outsourcing.<br><br>Founded in 2014, Advansys is part of the INTRO Group, a private conglomerate established in 1980 with diverse investments across different business areas, oil and gas, real estate, specialized engineering, financial investment, Food & manufacturing.<br><br>Position Summary:<br><br>Project Manager supports the PMO by driving governance, tracking cross-functional milestones, and ensuring the seamless execution of enterprise technology initiatives, such as and not limited to automation rollouts. This role acts as a bridge between technical teams, business stakeholders, and executive leadership<br><br>Job Description:<br><br>Key Responsibilities Facilitate project governance routines, and status meetings while documenting action items and key decisions. Track project schedules, resource allocations, and deliverables across multiple tracks, including change management, and testing. Maintain PMO documentation, risk and issue registers, and project status dashboards using standard enterprise tools. Coordinate stakeholder communication to ensure complete alignment on scope, timelines, and deployment milestones. Support change management activities, user acceptance testing cycles. <br><br>Requirements<br><br>Qualifications & Skills:<br><br>Bachelor's degree in Business Administration, Information Systems, or a related field. 4+ years of project management or PMO experience within an IT or digital transformation environment. Familiarity with standard project management frameworks (such as Agile, Scrum, PMP, or PRINCE2) and tracking tools like Jira, DEVOPS, or MS Project. Strong organizational, problem-solving, and cross-functional communication skills

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Description<br><p>Sutherland is seeking an experienced <strong>Team Manager</strong> to join one of our growing <strong>Travel </strong>programs based <strong>onsite</strong> in <strong>Cairo</strong>. We're looking for a leader with a passion for travel along with strong sales leadership experience!&nbsp;</p><br><p><strong>What You’ll Do:</strong></p><br><ul><li>Lead a team of full-cycle consultative luxury sales consultants&nbsp;</li><li>Coach, mentor &amp; develop your team to meet &amp; exceed sales/revenue targets.</li><li>Set the path to success by managing performance and service quality to guarantee customer satisfaction</li><li>Establish and maintain communication with clients and/or team members; understand their needs, resolve issues, and meet expectations</li><li>Produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations that would impact the bottom line</li><li>Identify the training needs that will equip the staff with fundamental skills and knowledge</li><li>Have a thorough understanding of the various system tools and operational procedures utilized within the program</li><li>Collaborate with stakeholders on a regular basis for changes on promotions and updates</li><li>Conduct all defined and required process compliance and adherence to all team members, partners and third-party providers&nbsp;</li></ul><br>Qualifications<br><p><strong>What You’ll Need:</strong></p><br><ul><li>2+ years of consultative sales <strong>leadership </strong>experience in travel, ideally with luxury / high-ticket clients (e.g., travel agency, tour operator, hotel, cruise, or airline companies)</li><li><p>GDS experience will be a plus&nbsp;(Sabre/Amadeus)</p><br></li><li>Ability to coach, mentor and develop a team in order to successfully&nbsp;close complex sales&nbsp;and exceed revenue targets (to include up-selling)</li><li>Deep passion for travel and strong destination knowledge with a desire to help others explore the world</li><li>Polished, articulate communicator with emotional intelligence and active listening skills</li><li>Strong organization and high attention to detail to manage multiple journeys simultaneously</li><li>Self-motivated and performance-driven leadership&nbsp;experience&nbsp;</li><li>Comfortable in a dynamic, fast-paced, collaborative environment</li></ul><br>Additional Information<br><p>All your information will be kept confidential according to EEO guidelines.</p><br><br><br> </div>

<p>Education: Bachelor s Degree Experience: At least 5 years of experience in the industry following theoretical education. Foreign Language: Sufficient level of English and Arabic to communicate effectively with guests and employees. Courses and Training: Advanced theoretical and practical knowledge. Computer Literacy: MS Office applications, Front Office operating programmes (Fidelio, Opera etc.). Skills: Expected to have comprehensive technical knowledge and work experience related to the methods, advanced techniques, special equipment and work processes in the related field. Knows, applies and ensures application of all services and product ranges in the related field. Has command of guest profiles.</p><p>Qualifications 2. 1 Checks cleanliness of lobby and public areas, lights and as well as front office staff in proper and orderly appearance and behaviour. Greet the VIP guests of the hotel. As directed by the Front office Manager, Performs special services for VIP Guest s. 2.2 Checks on registration cards of arriving guests and ensures all information should be filled on each cards either by Guest Relation Officers or the guests. Assist in VIP s arrival departure in absence of guest relation officers. Assists in sending guest messages or faxes. Gives the instructions to the Night Reception, during the high occupancy periods, regarding: walk-in guests and release room blocked because of no- shows. Assists in handling room lock problems. Prepares and checks for VIP s arrival and escorts guests to rooms. Coordinates with all departments concerned in order to maintain Front Office functions properly. Operates the front office computer system in order to assist front office attendants. Checks group department fit and ensure switchboard makes appropriate wake up calls. Handles guest complaints and other related problems and reports on the Assistant Manager s log book. Assists reception, business centre, cashier, concierge and bell captain during they are busy. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment. Carry out all responsibilities related to the quality management and food safety management systems implemented at the facility. Carry out all other duties assigned by managers and hotel management not specified in the job description. Carry out all responsibilities related to Protection from pandemic disease &amp; action response implemented at the facilities</p><p>Additional Information 2.23 Implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs. 2.24 Provide carrying chemicals safely, carrying, storing and using in accordance with laws, controlling reducing chemical dirtiness. 2.25 Carry out all responsibilities related to the quality management and food safety management systems implemented at the facility. 2.26 Carry out all other duties assigned by managers and hotel management not specified in the job description.</p><p><strong>Desired Candidate Profile</strong></p>Sufficient level of English and Arabic to communicate effectively with guests and employees. Advanced theoretical and practical knowledge. MS Office applications, Front Office operating programmes (Fidelio, Opera etc.). Expected to have comprehensive technical knowledge and work experience related to the methods, advanced techniques, special equipment and work processes in the related field. Knows, applies and ensures application of all services and product ranges in the related field. Has command of guest profiles.

Job Description<br><br>Senior Governance and Risk Manager <br><br>Cairo, Egypt<br><br>Permanent<br><br>Full Time (40 hours per week)<br><br>The Role<br><br>This is an integral role in supporting the delivery of governance and risk activities across the Business. You will implement sound governance and risk management practices in collaboration with key stakeholders while supporting the delivery of the Central Bank of Ireland’s (CBI) Individual Accountability Framework (IAF) and provide first line risk management support to the Operations Function .<br><br>What You'll Do<br><br>Deliver and continuously assess and as required, improve the maturity of Individual Accountability Framework particularly the Senior Executive Accountability Regime (SEAR), Fitness & Probity (F&P) Regime and Conduct Standards requirements. Maintain and update IAF framework, policies, processes and artefacts. Support onboarding and offboarding of individuals performing regulatory roles. Provide subject matter expertise on the implications of organisation design changes on IAF requirements. Collate reliable, relevant and timely management information for various governance forums and committees including the BG DAC Board Act as secretary of the BG DAC Accountabilities Forum, including preparation of quarterly forum packs and minutes of the meetings Provide subject matter expertise on the end-to-end requirements of the Senior Executive Accountability Regime (SEAR), Fitness & Probity (F&P) Regime and Conduct Standards requirements. Provide subject matter expertise on mandatory learning in support of L&D team including the annual review of the Conduct Standards e-learn Manage and maintain the information contained in the Trailight (Comply) system which is used for key elements of the Regime. Act as an ‘administrator’ for the accountability regime systems in delivering IAF. Ensure adequate recordkeeping arrangements are continuously adhered to for IAF activities. Implement any regulatory changes impacting IAF requirements. Act as secretary of the Expa TPA oversight committee, including preparation of monthly committee packs and minutes of the meetings. Maintain and manage the first line operational risk registers in SAI360 and assist with first line risk assessments and incident management.<br><br>Essential Skills And Experience Needed<br><br>Experience and Strong understanding of regulatory compliance (prudential/conduct of business) and governance Professional experience within an insurance environment or within a regulated Financial Services business environment Understanding of regulatory expectations within the Financial Services sector. Structured, methodical thinker with an ability to engage and positively impact stakeholders at all levels Ability to work, both individually and as a team, under pressure to tight timelines and without direct supervision Commitment to continuous professional development and maintaining excellent understanding of regulatory developments. Excellent English language skills; both verbal and written communication to support impactful communications with senior stakeholders<br><br>Time Type<br><br>Full time<br><br>Job Area<br><br>Legal, Risk & Audit<br><br>Locations:<br><br>Egypt - Cairo

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Leverage your abilities and joinone of the Microsoft Gold Partners and ISV specialized in providing Microsoft Business Applications for the Banking, Financial Services, and Insurance (BFSI) sectors.</p><br><p>As Software Project Manager, you will lead and coordinate software development projects from conception to completion. The ideal candidate will have a strong technical background and proven expertise in managing cross-functional teams to deliver high-quality software solutions on time and within budget. You will be responsible for defining project scopes, managing timelines, and ensuring effective communication between stakeholders to meet project goals.</p><br><strong><strong>Work Location:</strong></strong> Cairo, Egypt.<strong>Key Accountabilities</strong><ul><li>Lead the planning, execution, and delivery of software development projects.</li><li>Define project scope, objectives, and deliverables in collaboration with stakeholders.</li><li>Develop detailed project plans, including schedules and resource allocation.</li><li>Coordinate with cross-functional teams (developers, designers, QA, etc.) to ensure seamless project execution.</li><li>Monitor project progress, identify potential risks, and implement mitigation strategies.</li><li>Ensure compliance with software development life cycle (SDLC) best practices and methodologies (Agile, Scrum, Waterfall).</li><li>Facilitate regular project meetings, including requirements gathering sessions, UAT</li><li>sessions, daily stand-ups, sprint reviews, etc.</li><li>Maintain accurate project documentation, including project plans, status reports, meeting minutes, and issue logs. Ensure documentation is up-to-date and accessible to relevant stakeholders.</li><li>Act as the primary point of contact for project stakeholders, providing regular updates on project status.</li><li>Manage changes to project scope and schedule, ensuring minimal impact on deliverables.</li><li>Track project performance using appropriate tools and techniques, ensuring projects are completed on time, within scope, and budget.</li></ul><strong>Knowledge, Skills, and Experience</strong><p><strong>We Are Looking For: <br></strong></p><br><ul><li>Bachelor’s degree in Computer Science or related field; GUC, AUC, or BUE graduates are preferred.</li><li>Proven experience from 2 to 5 years as a software project manager or project coordinator.</li><li>Strong understanding of software development processes and methodologies.</li><li>Experience with project management tools (e.g., MS Project, Jira, etc.).</li><li>Excellent organizational, leadership, and communication skills.</li><li>Ability to work effectively under pressure and manage multiple projects simultaneously.</li><li>PMP, PRINCE2, or Agile/Scrum certification is a plus.</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><em><strong>This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.</strong></em></p><br><p>As the <strong>Senior Account Manager</strong>, you will own key client relationships while overseeing fulfillment projects, operational performance, and cross-functional coordination. You'll serve as the trusted advisor for assigned accounts, translating client needs into actionable operational plans, monitoring KPIs, and providing data-driven recommendations that improve performance and client satisfaction.</p><br><p>This role is ideal for someone who combines strong relationship management skills with analytical thinking, project management, and a deep understanding of logistics, fulfillment, or eCommerce operations.</p><br><strong>Location</strong><p><strong>Fully Remote | 9:00 AM – 5:00 PM EST</strong></p><br><strong>Key Responsibilities</strong><strong>Client Relationship Management</strong><ul><li><p>Serve as the primary point of contact for assigned client accounts, building long-term relationships based on trust, responsiveness, and operational excellence.</p><br></li><li><p>Manage day-to-day client communication regarding fulfillment operations, ongoing initiatives, and special projects.</p><br></li><li><p>Proactively identify client needs and ensure timely resolution of questions, concerns, and operational issues.</p><br></li><li><p>Maintain regular communication with clients to ensure a high level of satisfaction and partnership.</p><br></li></ul><strong>Project Management &amp; Operational Coordination</strong><ul><li><p>Lead client projects from initial requirements gathering through implementation and completion.</p><br></li><li><p>Coordinate closely with Operations, Warehouse, Fulfillment, and other internal teams to ensure projects are delivered on time and meet client expectations.</p><br></li><li><p>Monitor project milestones, identify potential risks, and proactively communicate status updates.</p><br></li><li><p>Ensure seamless execution of ongoing fulfillment activities and special operational initiatives.</p><br></li></ul><strong>Reporting &amp; Business Reviews</strong><ul><li><p>Generate operational reports and monitor key performance indicators (KPIs) related to fulfillment and client operations.</p><br></li><li><p>Lead weekly, monthly, and quarterly business review meetings to present operational performance, trends, insights, and recommendations.</p><br></li><li><p>Translate operational data into meaningful business insights that support client decision-making.</p><br></li><li><p>Utilize AI tools such as Claude to analyze operational data, define requirements, and improve reporting efficiency.</p><br></li></ul><strong>Process Improvement</strong><ul><li><p>Develop, document, and maintain Standard Operating Procedures (SOPs) and operational documentation.</p><br></li><li><p>Identify opportunities to improve client workflows, operational efficiency, and fulfillment processes.</p><br></li><li><p>Recommend value-added services and operational improvements that strengthen long-term client partnerships.</p><br></li><li><p>Support continuous improvement initiatives across client operations.</p><br></li></ul><strong>Business Growth</strong><ul><li><p>Identify opportunities to expand existing client relationships through operational enhancements and additional service offerings.</p><br></li><li><p>Partner with leadership to improve account performance and increase long-term client value.</p><br></li><li><p>Provide strategic recommendations that contribute to customer retention and business growth.</p><br></li></ul><strong>Qualifications</strong><strong>Experience</strong><ul><li><p><strong>3+ years</strong> of experience in Account Management, Client Success, Client Services, or a similar client-facing role.</p><br></li><li><p>Experience managing client relationships within a 3PL, fulfillment, logistics, eCommerce, or supply chain environment is strongly preferred.</p><br></li><li><p>Experience leading client-facing projects, fulfillment initiatives, or operational implementations.</p><br></li><li><p>Experience presenting operational performance metrics and leading business review meetings.</p><br></li></ul><strong>Skills</strong><ul><li><p>Strong analytical skills with the ability to interpret operational KPIs, fulfillment metrics, and business performance data to support client decision-making.</p><br></li><li><p>Experience using AI tools such as Claude to analyze data, define business requirements, generate insights, and improve reporting workflows.</p><br></li><li><p>Excellent project management skills with the ability to coordinate multiple priorities while ensuring timely execution.</p><br></li><li><p>Strong written and verbal English communication skills with the ability to build relationships and present information professionally.</p><br></li><li><p>Proficiency using Microsoft Office Suite, including Excel, Word, Outlook, and PowerPoint, for reporting, analysis, and client presentations.</p><br></li><li><p>Strong understanding of eCommerce fulfillment, warehouse operations, logistics, and supply chain processes is highly preferred.</p><br></li></ul><strong>Mindset &amp; Attributes</strong><ul><li><p>Client-focused with a strong commitment to delivering exceptional service.</p><br></li><li><p>Analytical and solution-oriented with excellent critical thinking skills.</p><br></li><li><p>Highly organized with exceptional attention to detail.</p><br></li><li><p>Proactive, resourceful, and results-driven.</p><br></li><li><p>Collaborative team player who thrives in fast-paced environments.</p><br></li></ul><strong>What Success Looks Like</strong><ul><li><p>Clients consistently receive proactive communication, operational excellence, and exceptional service.</p><br></li><li><p>Fulfillment projects are executed successfully while meeting client expectations and operational KPIs.</p><br></li><li><p>Business reviews provide meaningful insights that help clients improve performance.</p><br></li><li><p>Operational processes become more efficient through continuous improvement initiatives.</p><br></li><li><p>Client relationships continue to grow through trust, responsiveness, and value-added recommendations.</p><br></li></ul><strong>Opportunity</strong><p>This is an exciting opportunity to join a growing third-party logistics organization where you'll own strategic client relationships and play a critical role in operational success. You'll collaborate with cross-functional teams, leverage data to improve client outcomes, and help drive continuous improvements that contribute to long-term customer satisfaction and business growth.</p><br><strong><u>Application Process:</u></strong>To be considered for this role these steps need to be followed:<ul><li><p>Fill in the application form</p><br></li><li><p>Record a video showcasing your skill sets</p><br></li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>A leading B2B manufacturer specializing in customized furniture, custom woodwork, and turnkey solutions for large-scale projects is currently hiring a Regional Manager for driving sales, managing the regional team, and growing the company's presence across a specific geographic area.<br> Their focus is on selling office furniture and workspace solutions to corporate clients, government entities, banks, educational institutions, hospitals, and contractors.<br> Key responsibilities 1.<br> Drive Regional Sales Achieve monthly, quarterly, and annual sales targets.<br> Develop and execute the regional sales strategy.<br> Identify new business opportunities and key market segments.<br> Increase market share within the assigned region.<br> 2. Manage Key Accounts Build relationships with major corporate clients.<br> Meet with decision-makers such as procurement managers, facility managers, and CEOs.<br> Negotiate commercial terms and close high-value contracts.<br> Ensure customer satisfaction and long-term partnerships.<br> 3. Lead the Sales Team Recruit, coach, and motivate area sales managers and sales executives.<br> Set KPIs and monitor team performance.<br> Conduct regular sales meetings and field visits.<br> Develop training plans to improve product and selling skills.<br> 4. Business Development Generate new leads through architects, consultants, contractors, interior designers, and developers.<br> Participate in tenders and major commercial projects.<br> Build relationships with dealers and distributors where applicable.<br> Expand the customer portfolio across industries.<br> 5. Project Management Coordinate with design, engineering, production, logistics, and installation teams.<br> Ensure projects are delivered on time and within budget.<br> Resolve customer issues during project execution.<br> 6. Market Intelligence Monitor competitors' pricing, products, and promotional activities.<br> Identify market trends and customer requirements.<br> Recommend new product opportunities based on customer feedback.<br> 7. Financial Management Prepare regional sales forecasts and budgets.<br> Monitor profitability and sales margins.<br> Manage pricing approvals and discount structures.<br> Ensure timely collection of customer payments.<br> 7–12+ years of B2B sales experience, preferably in office furniture, wood manufacturing, fit-out, interiors, or building materials.<br> Experience managing a regional sales team.<br> Strong network with corporate clients, consultants, architects, and contractors.<br> Excellent negotiation, leadership, and commercial acumen.<br> Familiarity with CRM systems and sales forecasting.<br></span> </div>