وظائف مدير الخدمات اللوجستية في مصر

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Export Manager Assistant is required for an international manufacturing company located in Heliopolis. Responsibilities:</p><p>Assist the Export Manager in handling daily export operations and international client communications. </p><p>Coordinate with freight forwarders, shipping lines, and logistics providers regarding bookings, shipment schedules, and documentation. </p><p>Communicate professionally with overseas customers, suppliers, and agents via email and phone. </p><p>Follow up on shipment status and ensure timely delivery and smooth execution. </p><p>Coordinate internally with production, warehouse, finance, and management teams to ensure order completion. </p><p>Maintain accurate records of shipments, contracts, and customer correspondence. </p><p>Support in preparing quotations, sales contracts, and export offers. </p><p>Monitor customer requirements and ensure compliance with export procedures and regulations. </p><p>Handle scheduling, reporting, and administrative support for the Export Manager. </p><p>Assist in solving shipment or documentation issues quickly and professionally. </p><p>Maintain a high level of professionalism and confidentiality in all communications. </p><p>Support business development activities and maintain strong relationships with international clients.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Requirements:</b></p><p>Bachelor s degree in business, Logistics, International Trade, or related field. </p><p>Previous experience in exports, logistics, or international trade is highly preferred. </p><p>Strong knowledge of export procedures and shipping documentation. </p><p>Proficient in Microsoft Office (Excel, Word, Outlook). </p><p>Excellent command of English (spoken and written) with professional communication skills. </p><p></p></section>

IMEA (India, Middle East, Africa) Egypt LE_0170-GROME Trading Limited (L. L. C.) Employee Assignment Not remote Full Time 1 October 2026<br><br>Role Purpose<br><br>Primary purpose of this role is to effectively manage own warehouse and distribution facility & / or manage service levels of contracted 3rd Party Logistic service provider. Aim is to effectively store, manage, inventory of finished goods or components, recording and accurate reporting of stock levels, performing cycle counts & wall to wall counts, reconciliation of inventory with WMS & SAP & manage cost efficient inbound & outbound logistical activity.<br><br>Responsibilities<br><br>Act / Liaison in capacity of Import manager with Customs, GOIEC & GAFI. Be responsible for accurate recording and reporting of inbound / outbound goods movement. Have a plan for weekly & monthly inventory cycle count as well as periodic wall to wall counts Reconcile inventory at agreed intervals, externally (customs records) as well as internally with WMS / ERP systems. Ensure bin health and location accuracy of inventory in ERP as well as WMS. Ensure application of FIFO during outbound process. Monitoring and reporting of SMOS inventory along with proposed action plan. Ensure the Material Master and Storage Bin master data in SAP are accurately maintained for optimal stock placement and removal. Ensure ease of handling / efficient pick pack process by identifying inventory into ABC classification and storing it in bin location accordingly. Monitor and control pick pack ship process within agreed time frame and trouble shoot procedural / performance gap to ensure lean and continuous improvement mindset. Track 3PL metrics including order picking accuracy, on-time delivery rates, and receiving turnaround times. Review 3PL invoices against contracted rates for storage, handling, and shipping, processing approvals within SAP MM. Ensure released products imported are compliant with local regulations. Coordinating with transport companies for distribution of goods, after importation, to customers warehouse of Grome Trading warehouse. Be responsible to monitor transportation cost as well as exbibit mindset of continuous improvement by critically reviewing as is situation to offer cost effective solutions. Maintains warehouse staff by recruiting, selecting, orienting, and training employees. Maintains warehouse staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job result. Comply with laws, rules & regulations & meet cost, productivity, accuracy and timeliness targets. Always ensure Supply Chain Security and Safety of warehouse and its staff.<br><br>Qualifications And Experience<br><br>Bachelor’s degree in business administration, Logistics or Supply Chain. Fluent - Excellent communication skills (Arabic & English) Proven working experience 8 years as a Warehouse/Logistics manager. Expertise in warehouse management procedures and best practices. Proven ability to implement process improvement initiatives. Strong knowledge of warehousing Key Performance Indicators (KPIs). Hands on experience with warehouse management software and databases (SAP ). Leadership skills and ability manage staff. Strong decision making and problem-solving skills.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About the Role We are looking for an experienced E-commerce Operations Manager to oversee end-to-end fulfillment operations across multiple e-commerce partners.<br> In this role, you will ensure every order is fulfilled accurately, delivered on time, and managed within agreed cost targets while maintaining operational excellence across warehousing, logistics, and last-mile delivery.<br> You will be responsible for optimizing supply chain operations, managing third-party logistics partners, driving operational efficiency, and ensuring scalable processes that support business growth.<br> You will also collaborate with the Ventures Director to evaluate new business opportunities and develop operational plans for prospective partners.<br> Key Responsibilities Own end-to-end e-commerce fulfillment operations from order placement to final delivery.<br> Ensure delivery, order accuracy, inventory, and operational cost KPIs are consistently achieved.<br> Manage warehouses, 3PL providers, and last-mile delivery partners to meet agreed SLAs and budgets.<br> Oversee returns and reverse logistics to maximize stock recovery and operational efficiency.<br> Plan operational capacity to support seasonal peaks and business growth without service disruption.<br> Standardize fulfillment processes to improve scalability and accelerate onboarding of new partners.<br> Monitor operational performance, analyze KPIs, and implement continuous improvement initiatives.<br> Collaborate with the Ventures Director to assess new opportunities and build operational proposals for prospective partners.<br> Work cross-functionally to improve inventory management, fulfillment workflows, and delivery performance.<br> Identify opportunities to optimize logistics partnerships and reduce operational costs across active accounts.<br> Bachelor's degree in Supply Chain, Logistics, Engineering, or a related field.<br> 6+ years of experience in supply chain, logistics, fulfillment, or retail operations.<br> 2–3 years of dedicated experience in e-commerce operations.<br> Proven experience managing warehouses, 3PL providers, and last-mile delivery partners.<br> Strong knowledge of fulfillment operations, inventory management, and reverse logistics.<br> Experience managing operational KPIs, including on-time delivery, order accuracy, inventory accuracy, and cost per order.<br> Excellent analytical, problem-solving, and stakeholder management skills.<br> Ability to thrive in a fast-paced, high-growth environment and manage peak operational periods.<br> Experience leading operational teams and driving process improvement initiatives.<br></span> </div>

IMEA (India, Middle East, Africa) Egypt LE_0170-GROME Trading Limited (L. L. C.) Employee Assignment Not remote Full Time 1 October 2026<br><br>Role Purpose<br><br>Primary purpose of this role is to effectively manage own warehouse and distribution facility & / or manage service levels of contracted 3rd Party Logistic service provider. Aim is to effectively store, manage, inventory of finished goods or components, recording and accurate reporting of stock levels, performing cycle counts & wall to wall counts, reconciliation of inventory with WMS & SAP & manage cost efficient inbound & outbound logistical activity.<br><br>Responsibilities<br><br>Act / Liaison in capacity of Import manager with Customs, GOIEC & GAFI. Be responsible for accurate recording and reporting of inbound / outbound goods movement. Have a plan for weekly & monthly inventory cycle count as well as periodic wall to wall counts Reconcile inventory at agreed intervals, externally (customs records) as well as internally with WMS / ERP systems. Ensure bin health and location accuracy of inventory in ERP as well as WMS. Ensure application of FIFO during outbound process. Monitoring and reporting of SMOS inventory along with proposed action plan. Ensure the Material Master and Storage Bin master data in SAP are accurately maintained for optimal stock placement and removal. Ensure ease of handling / efficient pick pack process by identifying inventory into ABC classification and storing it in bin location accordingly. Monitor and control pick pack ship process within agreed time frame and trouble shoot procedural / performance gap to ensure lean and continuous improvement mindset. Track 3PL metrics including order picking accuracy, on-time delivery rates, and receiving turnaround times. Review 3PL invoices against contracted rates for storage, handling, and shipping, processing approvals within SAP MM. Ensure released products imported are compliant with local regulations. Coordinating with transport companies for distribution of goods, after importation, to customers warehouse of Grome Trading warehouse. Be responsible to monitor transportation cost as well as exbibit mindset of continuous improvement by critically reviewing as is situation to offer cost effective solutions. Maintains warehouse staff by recruiting, selecting, orienting, and training employees. Maintains warehouse staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job result. Comply with laws, rules & regulations & meet cost, productivity, accuracy and timeliness targets. Always ensure Supply Chain Security and Safety of warehouse and its staff.<br><br>Qualifications And Experience<br><br>Bachelor’s degree in business administration, Logistics or Supply Chain. Fluent - Excellent communication skills (Arabic & English) Proven working experience 8 years as a Warehouse/Logistics manager. Expertise in warehouse management procedures and best practices. Proven ability to implement process improvement initiatives. Strong knowledge of warehousing Key Performance Indicators (KPIs). Hands on experience with warehouse management software and databases (SAP ). Leadership skills and ability manage staff. Strong decision making and problem-solving skills.

SC Johnson has been leading with purpose for 140 years, building high-quality products and iconic brands found in homes, schools and businesses in virtually every country worldwide – including OFF!®, Raid®, Glade®, Windex®, Scrubbing Bubbles®, Ziploc®, Mrs. Meyer’s Clean Day®, method®, Autan®, Baygon®, Mr Muscle®, Duck®, Lysoform® and more.<br><br>The 13,000 people of our global, fifth-generation family company are committed to making the world a better place today and for future generations.<br><br>Senior Analyst, Logistics Transportation<br><br>Location: Cairo, Egypt<br><br>Function: Supply Chain - Logistics Transportation<br><br>Overview<br><br>Join our Supply Chain team as a Senior Analyst, Logistics Transportation and help improve the cost, service and performance of primary freight operations across MENAPT (Middle East, North Africa, Pakistan and Turkey).<br><br>This role combines day-to-day transportation operations with analytics and continuous improvement, giving you the opportunity to work across regional supply chain teams and external logistics partners.<br><br>About The Role<br><br>Reporting to the Associate Manager, Primary Freight AMET, you will manage primary freight activities and use transportation data to identify opportunities to improve service, cost and operational performance.<br><br>You will support sales freight and On Time Delivery performance, resolve transportation issues, strengthen import/export processes and contribute to carrier management and freight tendering activities.<br><br>About The Team/Department<br><br>You will work cross-functionally with Supply Chain, Logistics Operations, Supply Planning and LEAN teams, as well as external Control Towers. The Global Trade Compliance team provides support on trade-compliance matters.<br><br>Responsibilities<br><br> Manage day-to-day primary freight operations and support achievement of OTP and OTD service targets across MENAPT. Coordinate import and export activities in line with SC Johnson requirements and applicable local customs legislation and regulations. Maintain visibility of goods in transit in SAP and support end-to-end shipment traceability. Maintain accurate and compliant import/export documentation for shipments. Resolve day-to-day transportation issues that may affect product distribution and service performance. Map and improve import/export processes, including creating and updating standard operating procedures (SOPs). Analyze carrier and freight-forwarder performance, including operational issues, rate increases and transit-time performance, to support the Primary Freight Lead. Support delivery of Primary Freight budget and cost-saving objectives through transportation analysis and continuous-improvement initiatives. Apply Lean principles to identify sustainable cost-saving and cost-avoidance opportunities. Support Primary Freight tenders through market benchmarking, carrier-performance analysis, bid analysis and allocation analysis.<br><br>Experience You'll Bring<br><br>Essential qualifications<br><br> Bachelor's degree in Logistics, Economics or Industrial Management Engineering. Experience in transportation or logistics operations. Knowledge of transportation and customs regulations at country level. Strong analytical skills and financial acumen, with the ability to translate data into actionable insights.<br><br>Behaviors You'll Need<br><br> Ability to work effectively with complexity and ambiguity. Strong communication and stakeholder-management skills. Ability to collaborate effectively across functions and with external partners. A continuous-improvement mindset and the ability to use data to support decisions.<br><br>Job Requirements<br><br> At least 2 years of relevant experience Fluent in speaking, writing, and reading English Computer skills, Microsoft office applications, customs software program, SAP experience<br><br>This role isn't eligible for international relocation<br><br>You must be legally eligible to work in the country<br><br>Inclusion & Diversity <br><br>We’re a global business, with people from every culture, ethnicity, race, religion, gender identity, sexual orientation, age, and ability. We recognize the breadth of human experience, and we work to celebrate it. It is our goal to build a diverse, inclusive, and supportive work environment where all people can thrive.<br><br>We’re committed to ongoing efforts that help us attract, hire, and retain diverse talent who want to build a positive, inclusive environment. Read more about our ongoing initiatives at https://jobs.scjohnson.com/inclusion.

<p>About noon<br><br>noon, the region's leading consumer commerce platform. On December 12th, 2017, noon launched its consumer platform in Saudi Arabia and the UAE, expanding to Egypt in February 2019. The noon ecosystem of services now includes marketplaces for food delivery, quick-commerce, fintech, and fashion. noon is a work in progress; we’re six years in, but only 5% done.&nbsp;<br><br>What you’ll do:<br><br>Maintain and improve the ground operations performance with assistant managers &amp; hub in-charge in terms of delivery, pick up, and all related aspects to comply with the company quality of service standards and Measures.&nbsp;<br>Strategically plan and manage logistics or internal operations.&nbsp;<br>Creating adequate team structure and managing various operational teams.&nbsp;<br>Manage day to day operations in the network to ensure meeting of internal SLA’s along with productivity, cost and company targets.&nbsp;<br>Regularly analyze the nature of the business and customer feedback to modify the order lifecycle through technology, automation, process improvements which culminate in better experience overall.&nbsp;<br>Work with Assistant manager &amp; station manager on setting the yearly objectives and expansion/development plans.&nbsp;<br>Scaling the team and the processes to support the growth of the company.&nbsp;<br>Revamping processes: Challenging established processes and implementing new processes to adapt to the fast growth of Noon.&nbsp;<br>Regularly analyze the nature of the business and customer feedback to modify the order lifecycle through technology, automation, process improvements which culminate in better experience overall.&nbsp;<br>Regularly analyze the nature of the business and customer feedback to modify the order lifecycle through technology, automation, process improvements which culminate in better experience overall.&nbsp;<br>Keep track of quality, quantity, delivery times, transport costs and efficiency.&nbsp;<br>Direct, optimize and coordinate full order cycle&nbsp;<br>Working closely with the Noon’s central team to share and implement global best practices&nbsp;<br>Mentor and develop operation leaders to take up management positions across the noon operational network&nbsp;<br><br>What you’ll need:<br><br>Bachelor’s Degree in Logistics or Supply Chain Management or a similar role&nbsp;<br>Minimum 5 years of experience in E-commerce in a related field&nbsp;<br>Strong experience in working as a business partner in delivering better decision support and enabling strategic initiatives which help to improve organization financial performance.&nbsp;<br>Excellent analytical skills as well as strong business acumen.&nbsp;<br>Excellent interpersonal and communication skills, with the ability to build relationships with internal and external stakeholders.&nbsp;<br>Develop project &amp; program work plan and ensure compliance with relevant&nbsp;<br>Stakeholders.&nbsp;<br>Recruit, lead and build a high-performance Project and Program team with ongoing performance reviews.&nbsp;<br>Demonstrated ability to work in a multicultural environment and establish harmonious and effective working relationships both within and outside the organization.&nbsp;<br>Promote efficient and effective logistics &amp; supply chain management &amp; processes.&nbsp;<br>Analytical ability (e.g., pivot tables, lookup functions) to gather and interpret data to further develop, recommend and implement solutions&nbsp;<br>Who will excel?<br><br>We’re looking for<br>people with high standards, who understand that hard work matters.&nbsp;<br>You need to be relentlessly resourceful and operate with a deep bias for action.&nbsp;<br>We need people with the courage to be fiercely original.&nbsp;<br>noon is not for everyone; readiness to adapt, pivot, and learn is essential.<br>&nbsp;</p>

Job Title: Manager / Deputy Manager – Logistics (SCML, SEZ Compliance) Location: Egypt Role Overview We are seeking a highly skilled Manager / Deputy Manager – Logistics to oversee import-export operations, SEZ compliance, and documentation processes. The role requires expertise in supply chain management, regulatory adherence, and efficient handling of logistics documentation. Key Responsibilities Manage end-to-end import and export logistics operations. Ensure SEZ compliance and adherence to government regulations. Oversee preparation and verification of export-import documentation. Coordinate with customs, freight forwarders, and regulatory authorities. Implement compliance processes for SEZ and logistics operations. Drive efficiency in supply chain management and logistics workflows. Maintain accurate records and ensure timely submission of compliance documents. Support audits and inspections related to logistics and SEZ operations. Required Qualifications Graduate/Postgraduate in Supply Chain, Logistics, or a related discipline.5–8 years of experience in logistics, import-export, and SEZ compliance. Strong knowledge of documentation processes for international trade. Familiarity with SEZ regulations and compliance frameworks. Excellent communication and coordination skills. Proficiency in SAP or similar ERP systems preferred. Standard benefits as per company policy. Reporting Reports to: Head – Supply Chain / Logistics???? What We Offer Competitive salary. Opportunity to work in a growing FMCG contract manufacturing environment. Career development and cross‑functional exposure.

IMEA (India, Middle East, Africa) Egypt LE_0170-GROME Trading Limited (L. L. C.) Employee Assignment Not remote Full Time 1 October 2026<br><br>Role Purpose<br><br>Primary purpose of this role is to effectively manage own warehouse and distribution facility & / or manage service levels of contracted 3rd Party Logistic service provider. Aim is to effectively store, manage, inventory of finished goods or components, recording and accurate reporting of stock levels, performing cycle counts & wall to wall counts, reconciliation of inventory with WMS & SAP & manage cost efficient inbound & outbound logistical activity.<br><br>Responsibilities<br><br>Act / Liaison in capacity of Import manager with Customs, GOIEC & GAFI. Be responsible for accurate recording and reporting of inbound / outbound goods movement. Have a plan for weekly & monthly inventory cycle count as well as periodic wall to wall counts Reconcile inventory at agreed intervals, externally (customs records) as well as internally with WMS / ERP systems. Ensure bin health and location accuracy of inventory in ERP as well as WMS. Ensure application of FIFO during outbound process. Monitoring and reporting of SMOS inventory along with proposed action plan. Ensure the Material Master and Storage Bin master data in SAP are accurately maintained for optimal stock placement and removal. Ensure ease of handling / efficient pick pack process by identifying inventory into ABC classification and storing it in bin location accordingly. Monitor and control pick pack ship process within agreed time frame and trouble shoot procedural / performance gap to ensure lean and continuous improvement mindset. Track 3PL metrics including order picking accuracy, on-time delivery rates, and receiving turnaround times. Review 3PL invoices against contracted rates for storage, handling, and shipping, processing approvals within SAP MM. Ensure released products imported are compliant with local regulations. Coordinating with transport companies for distribution of goods, after importation, to customers warehouse of Grome Trading warehouse. Be responsible to monitor transportation cost as well as exbibit mindset of continuous improvement by critically reviewing as is situation to offer cost effective solutions. Maintains warehouse staff by recruiting, selecting, orienting, and training employees. Maintains warehouse staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job result. Comply with laws, rules & regulations & meet cost, productivity, accuracy and timeliness targets. Always ensure Supply Chain Security and Safety of warehouse and its staff.<br><br>Qualifications And Experience<br><br>Bachelor’s degree in business administration, Logistics or Supply Chain. Fluent - Excellent communication skills (Arabic & English) Proven working experience 8 years as a Warehouse/Logistics manager. Expertise in warehouse management procedures and best practices. Proven ability to implement process improvement initiatives. Strong knowledge of warehousing Key Performance Indicators (KPIs). Hands on experience with warehouse management software and databases (SAP ). Leadership skills and ability manage staff. Strong decision making and problem-solving skills.

<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p> <p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p> <p>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.</p> <p>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p> <h4>We are looking for an experienced Country Logistics Manager to lead and optimize end-to-end logistics operations across the country.</h4> <p>This role is responsible for overseeing warehousing, import/export activities, transportation, distribution, and third-party logistics providers while driving operational excellence and ensuring high service levels.</p> <h4>What you'll be doing</h4> <ul> <li>Lead and manage end-to-end logistics operations, including warehousing, freight imports & exports, transportation, distribution, and inventory management.</li> <li>Ensure client contracts are effectively managed and logistics KPIs are consistently achieved.</li> <li>Manage relationships with freight carriers and third-party logistics providers, negotiating commercial agreements and driving continuous service improvements.</li> <li>Develop and implement operational strategies, process improvements, and logistics projects aligned with business objectives.</li> <li>Ensure compliance with company logistics policies, procedures, and operational standards.</li> <li>Lead, coach, and develop the team, fostering a high-performance culture.</li> </ul> <h4>What you’ll need to succeed</h4> <ul> <li>10+ years of experience in logistics, supply chain, or warehouse operations within the retail or FMCG industry.</li> <li>Bachelor's degree in industrial engineering or a related field.</li> <li>Proven experience managing end-to-end logistics operations and third-party logistics providers.</li> <li>Strong leadership experience with the ability to manage large teams and drive operational performance.</li> <li>Excellent stakeholder management, communication, negotiation, and organizational skills.</li> <li>Results-oriented with a continuous improvement mindset and strong commercial awareness.</li> </ul> <h4>What we can offer you</h4> <p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities, and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p> <p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p> <h4>Using GenAI in your application process</h4> <p>To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.</p> <h4>We invite all applicants to apply</h4> <p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p> <p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>1- End-to-End Logistics Management (Export &amp; Import) Plan, execute, and optimize all inbound and outbound logistics activities, including exports of agricultural products and imports of machinery, equipment, fertilizers, spare parts, and operational materials.<br> 2- Freight, Transport &amp; 3PL Management Select, contract, and manage freight forwarders, shipping lines, airlines, and transport providers; negotiate rates; optimize routes and container utilization; and ensure service level compliance.<br> 3- Customs, Government Agencies &amp; Trade Compliance Act as the main point of contact with authorities whenever required, ensuring smooth clearance and full regulatory compliance 4- Export Subsidy File Management Oversee and follow up the export subsidy file, ensuring accurate documentation, timely submission, and full compliance with government subsidy program requirements to maximize financial recovery.<br> 5- Documentation &amp; International Trade Execution Ensure accuracy and completeness of all logistics documentation, including commercial invoices, packing lists, certificates of origin, phytosanitary certificates, bills of lading, airway bills, and insurance documents.<br> 6- Cold Chain, Quality &amp; Asset Protection Safeguard product quality through strict cold chain control for perishable exports; monitor temperature logs; investigate logistics-related quality claims; and protect high-value equipment and machinery during transport.<br> 7- Cost Control, Budgeting &amp; Performance Management Develop and manage the logistics budget; track KPIs such as OTIF, cost per shipment, transit time variance, claims rate, and container utilization; and identify cost-saving and efficiency improvement opportunities.<br> 8- Stakeholder Coordination, Risk Management &amp; Process Improvement Coordinate closely with Farms, Packing Houses, Sales, Quality, Finance, and External Partners; manage logistics risks (port congestion, weather, container shortages, regulatory changes); and drive continuous process improvement and digitization.<br> Annual Bonus Medical Insurance Education: Bachelor’s degree in supply chain management, Logistics, International Trade, Business Administration, or a related field.<br> Professional certification (e.<br>g., CSCP, CILT, FIATA) is a strong advantage.<br> Experience 7-10 years of experience in logistics operations (export &amp; import) , preferably in agri-business, manufacturing, FMCG, or perishables .<br> Proven experience managing international shipments , cold chain logistics, and export documentation.<br> Hands-on experience working with freight forwarders, customs brokers, and shipping lines .<br> Experience in Middle East, Europe, or GCC export markets is a strong plus.<br> Technical &amp; Functional Skills Strong knowledge of: Incoterms Export documentation International trade compliance Cold chain logistics Freight negotiation Proficiency in ERP systems and logistics tracking tools.<br> Strong analytical and reporting skills.<br> Advanced MS Excel and reporting tools proficiency.<br> Competencies &amp; Skillset: Crisis management and problem-solving Attention to detail Commercial acumen Communication Strategic outlook Customer focus Ownership &amp; Accountability</span> </div>

Your Job<br><br>The Customs Manager will lead and coordinate customs and trade compliance activities across the Africa and Middle East region. The role is responsible for ensuring compliant, efficient and cost-effective import and export operations while minimizing customs risks, delays, penalties and additional costs.<br><br>The Customs Manager will also supervise a customs team, ensuring effective task allocation, performance management, capability development and consistent execution across the region.<br><br>The role will work closely with Logistics, Supply Chain, Procurement, Commercial, Finance, Tax, Legal, local operations and external service providers.<br><br>What You Will Do<br><br>Ensure compliance with applicable customs, import, export and international trade regulations across the AME region. Lead and supervise the customs team, setting priorities, allocating responsibilities and ensuring effective day-to-day execution. Provide coaching, guidance and performance feedback to team members, supporting their professional development. Ensure appropriate workload distribution, operational coverage and continuity within the customs function. Coordinate and oversee customs clearance activities, acting as the main escalation point for delays, inspections, disputes and complex customs matters. Ensure the accuracy of customs declarations, tariff classifications, customs valuation, country of origin and supporting documentation. Monitor regulatory changes and translate new requirements into practical procedures and controls. Develop, implement and maintain regional customs policies, standard operating procedures and compliance controls. Manage relationships with customs brokers, freight forwarders, consultants and customs authorities. Monitor service-provider performance, including clearance lead times, declaration accuracy, costs and compliance incidents. Identify opportunities to optimize customs duties and costs through free trade agreements, duty exemptions, temporary admission, bonded warehousing and other customs regimes. Support customs audits, inspections and investigations, ensuring that corrective actions are implemented on time. Provide customs advice for new products, suppliers, customers, routes, contracts and business models. Deliver customs training and guidance to Logistics, Supply Chain and other relevant teams. Prepare regular reports on customs performance, risks, costs, penalties, audits and improvement initiatives. Drive standardization, digitalization and continuous improvement of customs processes across the region.<br><br><br>Who You Are (Basic Qualifications)<br><br>Bachelor’s degree in International Trade, Logistics, Supply Chain, Business Administration, Finance, or a related field. Strong experience in customs, international trade, import/export operations or trade compliance. Previous experience in a senior customs or regional coordination role. Strong knowledge of tariff classification, customs valuation, rules of origin, free trade agreements, customs documentation and special customs procedures. Proven experience working with customs authorities, customs brokers, freight forwarders and logistics service providers. Experience supporting customs audits, disputes, compliance reviews and corrective-action plans. Strong analytical, problem-solving, negotiation and stakeholder-management skills. Ability to work effectively in a multicultural and matrix organization. High level of integrity, accuracy, accountability and professional judgement. Fluent written and spoken English. Arabic would be an advantage.<br><br><br>What Will Put You Ahead<br><br>Experience with SAP, ERP systems or customs compliance tools would be beneficial. Experience managing customs operations across multiple countries, preferably within Africa and the Middle East. Availability to travel within the AME region when required.<br><br><br>At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.<br><br>Who We Are<br><br>As a Koch company, Guardian Glass is one of the world’s largest manufacturers of float, value-added and fabricated glass products and solutions. We produce high-performance glass for architectural, residential, interior, transportation and technical glass applications. You’ll find our glass in homes offices and cars and in some of the world’s most iconic projects.<br><br>At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.<br><br>Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results.

Company Description The Egyptian Armed Forces is a central national institution responsible for defense, security, and strategic infrastructure projects across Egypt. It plays a key role in planning and executing complex initiatives that support national development and public services. The organization operates through structured chains of command and established procedures to ensure discipline, accountability, and efficient project delivery. Team members work in a highly coordinated environment, engaging with stakeholders from government entities and civilian contractors to achieve defined objectives. Role Description The Project Manager is a full-time, on-site role based in Cairo, responsible for planning, coordinating, and overseeing projects from initiation through completion. This role includes defining project scope and objectives, developing timelines, managing resources, and monitoring progress against milestones and budgets. The Project Manager will collaborate with cross-functional teams, supervise expediting and logistics activities, coordinate inspections, and prepare regular status reports for leadership. Daily responsibilities also involve risk assessment, issue resolution, adherence to organizational standards, and ensuring that all project activities comply with relevant policies, safety requirements, and quality expectations. Qualifications Project Management skills, including planning, scheduling, risk management, and stakeholder coordination. Expeditor and Expediting skills to ensure timely delivery of materials, services, and documentation. Inspection experience to oversee quality checks, compliance reviews, and verification of project deliverables. Logistics Management skills to handle transport, storage, and distribution of resources efficiently. Relevant academic background in Engineering, Project Management, Business Administration, or a related field. Proficiency in project management tools and software, with strong organizational and analytical abilities. Effective communication skills in English and Arabic, and the ability to work within structured procedures and hierarchies. Demonstrated capacity to work on-site in Cairo, manage multiple priorities, and collaborate with multidisciplinary teams.

About Bosta: <br>Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience all together to provide a one-stop-shop for delivery solutions.<br><br>We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.<br><br>About the role:<br>As City Manager, you'll act as the business owner and general manager of your city — leading the market end-to-end. You'll drive commercial customer acquisition, scale local account retention, and expand Bosta's footprint, working hand-in-hand with local hub operations so every promise we make to a merchant is one our network can keep.<br><br>Job Responsibilities: <br><br>Commercial Growth & Revenue: Drive the city's topline growth by identifying, pitching, and closing top-tier regional merchants, e-commerce businesses, and enterprise accounts Expansion & Market Penetration: Spearhead regional expansion strategies, mapping out untapped business zones, industrial hubs, and merchant clusters across the city and surrounding areas Account Retention & Portfolio Health: Oversee key merchant relationships locally, maintaining strong service levels, minimizing churn, and unlocking organic parcel growth End-to-End Operational Alignment: Collaborate with the sorting facility, logistics hubs, and fleet leads to ensure commercial promises match fulfillment capacity, on-time delivery rates, and pickup SLAsTeam Leadership & Culture: Build, coach, and manage a high-performing local commercial and business development team, setting clear KPIs, pipeline discipline, and revenue targets Local Market Intelligence: Continuously analyze competitor activity, regional shipping dynamics, and market pricing to identify new commercial opportunities<br><br><br><br><br>Job Qualifications: <br><br>6+ years of commercial, sales, or business operations experience, with at least 2–3 years in a leadership role (logistics, last-mile delivery, e-commerce, or hyper-growth tech preferred) Proven track record of owning revenue targets, territory expansion, and end-to-end business growth Deep understanding of and strong commercial network within the target city Hands-on leader capable of balancing strategic planning with field execution and high-stakes merchant negotiations Excellent data analysis, communication, and stakeholder management skills<br><br><br><br><br>Thank you for considering Bosta as your next career step. We value every application we receive, and our selection process is designed to ensure the best fit for both our team and our candidates. We appreciate your patience throughout the process<br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

 Job Summary The Group Logistics Manager is responsible for developing, managing, and optimizing the organization's logistics and supply chain operations across multiple business units, regions, or subsidiaries. This role ensures the efficient movement, storage, and distribution of goods while maintaining high service levels, controlling costs, ensuring regulatory compliance, and supporting business growth. Key Responsibilities Develop and implement group-wide logistics strategies aligned with business objectives.Manage transportation, warehousing, inventory movement, and distribution across all locations.Optimize logistics networks to improve efficiency, reduce costs, and enhance customer service.Monitor logistics performance through KPIs such as on-time delivery, transportation costs, warehouse productivity, and inventory accuracy.Negotiate and manage contracts with freight forwarders, carriers, third-party logistics (3PL) providers, and warehouse operators.Ensure compliance with local and international transportation regulations, customs requirements, and safety standards.Collaborate with procurement, manufacturing, sales, finance, and customer service teams to ensure smooth supply chain operations.Lead logistics budgeting, forecasting, and cost control initiatives.Identify and implement continuous improvement projects using Lean, Six Sigma, or other operational excellence methodologies.Manage logistics risks and develop contingency plans for supply disruptions.Oversee warehouse operations, inventory control, and stock accuracy.Drive digital transformation through logistics systems such as ERP, WMS, and TMS.Prepare management reports and present logistics performance to senior leadership.Lead, coach, and develop logistics managers and teams across multiple sites.Ensure adherence to company policies, health and safety requirements, and environmental standards. Qualifications Bachelor's degree in Supply Chain Management, Logistics, Business Administration, Engineering, or a related field..Professional certifications such as CSCP, CLTD, or CPSM are preferred Required Skills Strategic planning and executionSupply chain and logistics optimizationBudget and cost managementVendor and contract managementLeadership and people managementData analysis and KPI reportingERP, WMS, and TMS systems proficiencyProject managementRisk managementNegotiation and communication skillsProblem-solving and decision-making<p><strong>تفاصيل إضافية</strong></p><ul><li>عدد الشواغر: 1</li><li>نظام الورديات: صباحية فقط</li><li>المزايا: تأمين صحي، تأمين اجتماعي، بدل انتقال</li></ul>

LEONI is a global provider of products, solutions and services for energy and data management in the automotive industry. The group of companies has around 86,000 employees in 21 countries and generated consolidated sales of EUR 3.9 billion in 2025.<br><br>The value chain ranges from standardized cables and special and data cables to highly complex wiring systems and related components, from development to production. As an innovation partner with distinctive development and systems expertise, we support our customers on the path to increasingly sustainable and connected mobility concepts from autonomous driving to alternative drives as well as charging systems.<br><br>Job Description<br><br>Plans, Books and tracks the inbound and outbound transports (regular and premium). Ensures the completeness of shipping documents and record shipment in the transportation management system. Verifies and pre-approves invoices related to transportation services. Issues and Manages logistics complaints related to transportation and warehouse services. Permanently optimizes the transportation routes and trucks utilization. Provides tracking information to other relevant departments. Plans and Monitors transportation costs. Supports sourcing of logistics services. Gathers data and updates logistics Network KPIs. Ensures the compliance with the local, regional and global Legal regulations in terms of transport and warehouse management.<br><br>Qualifications<br><br>Education: Bachelor’s degree in Logistics, International Trade, or a related field. Candidates from any university background are welcome provided they hold a professional Diploma in Supply Chain Management. Experience: minimum 2 years of experience. Language Skills: Fluent in English (both written and verbal) with the ability to communicate effectively in a professional environment.<br><br>Additional Information<br><br>People of all genders are always meant equally; for linguistic simplification and better readability, only the masculine form is used in the text.<br><br>LEONI processes your application data in an IT-system that is consistent across the company and uses Foreign Service providers. By sending your application, you agree to this procedure. LEONI ensures the compliance with data protection. <br><br>LEONI Wiring Systems Egypt S. A. E.

<ul><li><p>Coordinate export shipments from order confirmation through final delivery.</p></li><li><p>Prepare, review, and maintain export and shipping documentation, including commercial invoices, packing lists, certificates of origin, and shipping instructions.</p></li><li><p>Coordinate with freight forwarders, shipping lines, customs brokers, transport companies, and other logistics service providers.</p></li><li><p>Arrange and monitor bookings, transportation, container loading, and shipment schedules.</p></li><li><p>Track shipments and provide regular updates on shipment status, delays, and expected arrival dates.</p></li><li><p>Ensure export documentation is accurate and submitted within required deadlines.</p></li><li><p>Coordinate with Sales, Warehouse, Production, Finance, and Customer Service teams to ensure smooth order fulfillment.</p></li><li><p>Follow up on customs clearance and resolve documentation or shipment-related issues.</p></li><li><p>Monitor freight costs and support the preparation and verification of logistics invoices.</p></li><li><p>Maintain accurate records of shipments, documents, costs, and logistics activities.</p></li><li><p>Ensure compliance with export regulations, customs requirements, Incoterms, and company policies.</p></li><li><p>Handle shipment discrepancies, delays, damages, or other logistics issues and coordinate appropriate corrective actions.</p></li><li><p>Support customers and internal teams by providing shipment documentation and logistics information.</p></li><li><p>Prepare logistics reports and monitor key performance indicators such as on-time shipment and delivery performance.</p></li><li><p>Maintain strong relationships with logistics providers and negotiate service issues when required.</p></li></ul><p></p><p><strong>Requirements</strong></p><p></p><ul><li><p>Gender: Female only</p></li><li><p>Education: Bachelor’s degree.</p></li><li><p>Experience: 1-3 years of experience in a similar field.</p></li><li><p>Languages: Very Good command of English language (Speaking, reading and writing).</p></li><li><p>Only can apply who live in 10th of Ramadan or close cities.</p></li><li><p>Transportation from and to 10th of Ramadan is allowed.</p></li><li><p>Computer Skills:</p></li></ul><p>MS Word Skills Advanced</p><p>MS Excel Skills Advanced</p><p>MS Outlook Skills Advanced</p><p></p>

???? WE ARE HIRING | LOGISTICS COORDINATOR<br>We are looking for an experienced Logistics Coordinator to join our team and manage international shipping, freight coordination, customs clearance, and warehouse receiving activities between Egypt & KSA.???? Job Title: Logistics Coordinator???? Location: Maadi – Freedom Square, Cairo, Egypt???? Work Model: On-site???? Employment Type: Full-Time⏳ Experience: 5–7 Years????️ Industry: Construction / Contracting<br>???? JOB PURPOSETo coordinate and monitor shipping, transportation, and customs clearance operations, ensuring smooth shipment movement from origin through customs clearance until final delivery and receipt at warehouses, while coordinating effectively with all relevant parties in Egypt and Saudi Arabia.???? KEY RESPONSIBILITIES• Coordinate and follow up on international shipping operations.• Manage and monitor customs clearance procedures in Egypt and KSA.• Coordinate freight activities with shipping companies, carriers, and logistics service providers.• Handle and follow up on ACI / NAFEZA / FASAH systems and procedures.• Track shipments and ensure timely delivery and proper documentation.• Coordinate with warehouses and follow up on shipment receiving activities.• Maintain effective communication with suppliers, freight forwarders, customs brokers, transporters, and internal teams.• Ensure all shipping and customs documentation is accurate and complete.✅ REQUIREMENTS• 5–7 years of relevant experience in logistics, shipping, and customs clearance.• Previous experience in Construction / Contracting Companies is mandatory.• Hands-on experience with Odoo ERP.• Strong experience in international shipping and customs clearance procedures.• Familiarity with ACI, NAFEZA, and FASAH.• Experience coordinating with logistics providers, freight forwarders, and transport companies.• Good command of English, both written and spoken.• Strong communication, coordination, follow-up, and organizational skills.• High attention to detail and accuracy.<br>⭐ WHY JOIN US?✔️ Work in a professional and dynamic environment.✔️ Opportunity to work on Egypt–KSA logistics operations.✔️ Exposure to international shipping, customs, and supply chain activities.✔️ Career growth and development opportunities.- Join us in shaping the future of a world-class organization! ????<br>#Hiring #Logistics Coordinator #Logistics Jobs #Supply Chain #International Shipping #Customs Clearance #Freight Forwarding #Odoo #NAFEZA #ACI #FASAH #Construction Jobs #Egypt Jobs #Maadi Jobs #KSA

Supply Chain Manager – Projects Job Details Job Title: Supply Chain Manager – Projects Seniority Level: Manager Employment Type: Full-time Workplace Type: On-site Job Location: Cairo, Egypt Company Industry: Construction / Engineering Services / Civil Engineering Job Description We are seeking an experienced Supply Chain Manager – Projects to support the Engineering Office and project teams in managing supply chain activities related to projects. The successful candidate will be responsible for ensuring the availability, procurement, sourcing, coordination, and timely delivery of materials, equipment, and project-related requirements in line with approved project specifications, budgets, schedules, and business requirements. The role will work closely with Engineering, Construction, Quantity Surveying, Project Management, Finance, and suppliers/contractors to ensure that project supply chain requirements are identified early, commercially managed, and delivered within the required timelines. The ideal candidate will have strong experience in project-based procurement and supply chain management, preferably within construction, engineering, real estate development, or other project-driven environments. Key Responsibilities Project Supply Chain Management Lead and manage supply chain activities supporting engineering and construction projects. Develop supply chain plans aligned with project requirements, priorities, budgets, and schedules. Identify project material, equipment, and procurement requirements at an early stage. Coordinate with Engineering and Construction teams to understand technical and project requirements. Ensure critical materials and equipment are sourced and delivered within required project timelines. Monitor procurement and supply activities against project schedules. Identify potential supply delays and develop mitigation and recovery plans. Maintain visibility of critical procurement and delivery milestones. Procurement & Sourcing Lead sourcing and procurement activities for project-related materials, equipment, and services. Identify, evaluate, and develop suitable suppliers and vendors. Obtain and evaluate commercial quotations and negotiate pricing and commercial terms. Ensure procurement activities are aligned with approved budgets and project requirements. Coordinate technical and commercial evaluations with Engineering, Construction, and Quantity Surveying teams. Support the preparation and issuance of purchase orders and procurement documentation. Monitor supplier performance and ensure compliance with agreed commercial and delivery terms. Project Coordination Work closely with Engineering, Construction, Quantity Surveying, Finance, and Project Management teams. Translate project requirements into clear procurement and supply requirements. Coordinate with Engineering teams regarding specifications, approved materials, quantities, and technical requirements. Coordinate with Quantity Surveying and Cost Management teams regarding budgets, quantities, and commercial requirements. Coordinate with Construction teams regarding required delivery dates and site requirements. Escalate critical supply chain risks to project and senior management. Supplier & Vendor Management Build and maintain a reliable supplier and vendor network. Evaluate supplier capabilities, capacity, pricing, quality, and delivery performance. Monitor supplier performance against agreed KPIs. Manage supplier issues, delays, quality concerns, and commercial disputes. Develop alternative suppliers for critical materials and project requirements. Conduct supplier performance reviews and recommend corrective actions where required. Logistics & Delivery Coordinate the logistics and delivery of project materials and equipment. Monitor delivery schedules and ensure materials arrive according to project requirements. Coordinate with project/site teams regarding delivery schedules and site readiness. Identify logistics constraints and potential delays affecting project execution. Ensure proper documentation and tracking of project deliveries. Cost & Commercial Management Support project cost optimization through competitive sourcing and effective negotiations. Identify cost-saving and value-engineering opportunities from a supply chain perspective. Monitor procurement costs against approved budgets. Support the evaluation of supplier quotations and commercial proposals. Track procurement commitments and forecast potential cost impacts. Work with Quantity Surveying and Finance teams to ensure accurate commercial reporting. Team & Performance Management Manage and develop the Supply Chain team supporting projects. Establish clear responsibilities, processes, and performance expectations. Establish and monitor supply chain KPIs. Monitor procurement cycle time, supplier performance, delivery performance, savings, and cost efficiency. Develop the capabilities of procurement and supply chain personnel. Drive continuous improvement in project procurement and supply chain processes. Required Qualifications & Experience Bachelor's degree in Supply Chain Management, Procurement, Business Administration, Engineering, or a related discipline. Minimum 10–15 years of professional experience in Supply Chain, Procurement, or Project Procurement. Proven experience in project-based procurement and supply chain management. Strong experience supporting construction, engineering, real estate development, infrastructure, or other project-driven environments. Proven experience managing suppliers, vendors, procurement activities, and project deliveries. Strong experience in commercial negotiation and supplier management. Experience coordinating with Engineering, Construction, Quantity Surveying, Finance, and Project Management teams. Strong understanding of procurement planning, sourcing, logistics, delivery management, and supplier performance. Strong analytical, negotiation, communication, and problem-solving skills. Preferred Experience Previous experience as Supply Chain Manager, Project Procurement Manager, Procurement Manager, Supply Chain Lead, or Procurement Head. Experience supporting multiple construction or engineering projects simultaneously. Experience managing procurement of construction materials, MEP equipment, architectural materials, finishes, equipment, and project-related services. Experience developing supplier networks and alternative sourcing strategies. Experience with ERP/procurement systems. Professional certification such as CIPS, CSCP, or equivalent is preferred. Candidate Profile The ideal candidate is a project-focused Supply Chain Manager who understands that supply chain is a critical enabler of project delivery. The candidate must be capable of working directly with Engineering and Construction teams to understand what is required, when it is required, from whom it should be sourced, at what commercial terms, and how to ensure timely delivery. The role is therefore not limited to purchasing activities. It requires strong capability in project procurement, supplier management, procurement planning, commercial negotiation, logistics coordination, and supply risk management. Experience: 10–15+ years preferred Project Procurement Experience: Mandatory Construction / Engineering Experience: Strongly preferred Supplier Management: Mandatory Commercial Negotiation: Mandatory Project Coordination: Mandatory Location: Cairo, Egypt Employment Type: Full-time Workplace: On-site

Job Summary We are seeking a highly motivated and results-driven Business Development Manager to drive the growth of our Cash Pickup and Financial Services business across Egypt. The ideal candidate will be responsible for developing growth strategies, expanding customer acquisition, building strategic partnerships, and increasing transaction volumes across all company branches. Key Responsibilities Develop and execute strategic growth plans to increase Cash Pickup transactions across all branches. Analyze branch performance and identify opportunities to improve transaction volumes and customer engagement. Plan and manage local marketing initiatives, including digital advertising campaigns and branch-focused promotions. Conduct field visits, customer meetings, and promotional events to strengthen brand awareness and customer acquisition. Build and maintain strong relationships with SMEs and corporate clients, promoting the company's financial and Cash Pickup solutions. Identify new business opportunities and establish strategic partnerships that contribute to revenue growth. Collaborate closely with Marketing, Sales, and Branch Operations teams to ensure successful execution of growth initiatives. Monitor performance metrics and recommend data-driven improvement plans. Develop and implement nationwide business development strategies to improve Cash Pickup performance across Egypt. Conduct market research, competitor analysis, and industry benchmarking to identify growth opportunities and emerging trends. Qualifications Bachelor's degree in business administration, Marketing, Commerce, or a related field.3–7 years of experience in Business Development, Sales, Financial Services, Logistics, or Express Operations. Experience in Aramex or similar logistics and financial service providers is highly preferred. Strong negotiation, relationship-building, and communication skills. Proven ability to drive business growth and achieve commercial targets. Strong analytical and reporting skills. Willingness to travel across branches and regions when required.

Role Purpose:To ensure excellent customer service and efficient logistics execution by managing customer orders, coordinating shipments, supporting supply chain operations, and maintaining seamless communication between customers, suppliers, warehouses, and internal stakeholders. The role is critical in ensuring on-time delivery, operational efficiency, and customer satisfaction across assigned business segments.<br>Key Responsibilities:1. Customer Service Management Receive, process, and monitor customer orders accurately and on time Act as the main point of contact for customer inquiries related to:Orders Deliveries Product availability Complaints and claims Provide proactive updates on order and shipment status Coordinate with sales teams to ensure customer expectations are managed effectively Ensure high service levels and customer satisfaction2. Sales Order (SO) Processing Create and manage Sales Orders in ERP systems (JDE or equivalent) Verify pricing, quantities, payment terms, and delivery requirements Coordinate order confirmations and delivery scheduling Monitor pending orders and resolve system or operational issues3. Logistics Coordination Coordinate local and international shipments with freight forwarders and transport providers Follow up on inbound and outbound deliveries Support import/export logistics activities and shipment tracking Ensure proper delivery planning with warehouses and transport partners Monitor transportation performance and delivery timelines4. Warehouse & 3PL Coordination Coordinate with warehouse and 3PL providers to ensure:Timely dispatch Accurate stock handling Batch and expiry control Monitor stock movements and delivery execution Support inventory accuracy and operational efficiency5. Documentation & Compliance Ensure accuracy of logistics and shipping documentation:Commercial invoices Packing lists Delivery notes Shipping documents Support customs clearance documentation when required Ensure compliance with company procedures and local regulations6. Cross-Functional Coordination Work closely with:Supply Chain Sales Finance Warehousing Regulatory teams Support business continuity through cross-functional backup within the team<br>Key Performance Indicators (KPIs):On-time delivery performance (OTIF) Order processing accuracy Customer satisfaction level Order cycle time Delivery lead time adherence Claims and complaint resolution time<br>Required Qualifications & Skills:Education:Bachelor’s degree in Logistics, Supply Chain, Business Administration, or related field Experience:1- 2 years of experience in:Customer service Logistics coordination Supply chain operations Experience in chemicals, FMCG, or industrial distribution is preferred Technical Skills:ERP system knowledge (JDE preferred) Good knowledge of logistics and order management processes Strong Excel and reporting skills Understanding of import/export procedures is an advantage Soft Skills:Strong communication and coordination skills Customer-oriented mindset Problem-solving and multitasking abilities Attention to detail and sense of urgency Ability to work under pressure in a fast-paced environment Key Competencies:Customer Focus Accountability Collaboration Operational Excellence Flexibility & Adaptability Proactive Communication