وظائف مدير الخدمات اللوجستية - الجيزة مصر

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Provide effective and efficient 1st level of support to all CIB Staff/GTS clients to resolve the reported challenges in order to enable different business areas proceeding with their daily work smoothly.</p><p>Service Desk Handling</p><ul><li>Provide single point of contact for CIB end users/GTS clients regarding IT incidents and requests through phone calls, online tickets, to resolve and offer technical support for related IT issues.</li><li>Receive, log all interaction/ incidents and manage calls from CIB end users/GTS clients via phone, email, and online tickets, and deliver proactive actions to maintain high level of customer satisfaction.</li><li>Take ownership of users interactions/incidents, follow up on the status of problems on behalf of the user, and communicate progress in a timely manner, to ensure that cases are resolved.</li><li>Escalate IT services incidents and Requests, which cannot be resolved within agreed time scale to the 2nd line of support, to resolve the cases successfully.</li><li>Follow Up on 2nd line of support on daily basis for all pending cases, to ensure that cases are resolved.</li><li>Deliver proactive actions to maintain high level of customer satisfaction.</li><li>Meet Service Desk (KPI) Key Performance Indicators as set by the Service Desk Manager to Improve efficiency, ensure cost effectiveness and increase customer satisfaction.</li><li>Participate in team projects that enhance the quality or efficiency of IT support.</li><li>Perform technical troubleshooting and problem resolution including, Printing management, Telephony, Client computing applications, and User and password management, to resolve end users incidents and/or requests.</li></ul><p>Policies, Processes and Procedures</p><ul><li>Follow all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner</li></ul><p>Day-to-day Operations</p><ul><li>Follow the day-to-day operations related to own jobs in the Service Management department to ensure continuity of work</li></ul><p>Compliance</p><ul><li>Comply with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB s sound legal position and mitigate any potential risks</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree of Computer Engineering/Computer science or its equivalent</li><li>Analyst: 0 - 2 years of experience, Senior Analyst: 3 - 5 years of experience</li><li>Good qualifications in Computers / Communication Engineering</li><li>An ITIL qualification is a plus</li><li>Good command of English and Arabic languages</li><li>Excellent communication skills</li></ul><p></p></section>

Role Description   The Oil & Gas Sales Engineer is a full-time, on-site role based in Cairo, Egypt. This role is responsible for identifying and engaging oil and gas clients, promoting steel products (ERW Line Pipes) for petroleum-related applications, and developing tailored technical and commercial proposals. The Sales Engineer will manage the sales cycle from lead generation to closing, conduct site and client visits, and provide technical guidance on product selection and specifications. Daily activities include coordinating with engineering and production teams, preparing quotations and contracts, monitoring market trends and competitors, and maintaining long-term client relationships. The role also involves achieving sales targets, participating in industry events, and providing regular reports and forecasts to management.   Qualifications:   Bachelor's degree in Engineering (Mechanical, Petroleum, Industrial, or related discipline) or Business Administration.  3–5 years of proven sales experience in the Oil & Gas industry. Previous experience in the sales of Line Pipe / OCTG is a plus. Previous Oil & Gas field operations experience is a plus. Demonstrated track record of achieving sales targets and developing new business opportunities. Conduct continuous market scanning across upstream, midstream, and downstream Oil & Gas sectors to identify new projects, generate leads, and expand the assigned customer portfolio. Strong understanding of the Oil & Gas supply chain, including Operators, EPC contractors, and service companies. Register our company in all assigned portfolios of Oil & Gas Operators, making sure that we are invited to all RFQs, Tenders & sales occasions. Identify customers’ needs, discuss customers’ requirements, and advise on the capabilities and limitations of the products, solutions, and services being offered. Following up on the operations plan for the assigned portfolio to get early information from the clients, to be ready with immediate participation. Give presentations; demonstrate products and solutions, and provide all the technical and commercial material needed for the customer. Report to the Sales Manager with sales visits & plan according to the assigned portfolio.   Skills:   Strong communication, negotiation, and presentation skills, with the ability to explain technical concepts clearly. Ability to understand technical products and recommend suitable solutions. Good command of English. Proficiency in MS Office and CRM tools; fluency in English and Arabic is highly beneficial. Ability to work on-site, travel to client locations as needed, and collaborate effectively with cross-functional teams. Demonstrated ability to meet sales targets and build sustainable client relationships.  <p><strong>تفاصيل إضافية</strong></p><ul><li>عدد الشواغر: 3</li><li>نظام الورديات: صباحية فقط</li><li>رخصة القيادة: خاصة</li><li>المزايا: تأمين اجتماعي</li></ul>

<ul><li><p>Handle end-to-end logistics activities for import and export shipments, from booking and documentation through final delivery.</p></li><li><p>Coordinate with shipping lines, freight forwarders, customs brokers, transporters, customers, suppliers, and internal departments.</p></li><li><p>Arrange vessel bookings, loading schedules, container release, port operations, and shipment follow-up.</p></li><li><p>Monitor shipment status, vessel schedules, ETD/ETA, cut-off dates, container movements, and final delivery.</p></li><li><p>Coordinate with factories and transporters to ensure containers are available and loaded according to the planned schedule.</p></li><li><p>Prepare, review, and follow up on shipping and customs documentation, including Commercial Invoices, Packing Lists, Certificates of Origin, and other required documents.</p></li><li><p>Coordinate customs clearance requirements for sea, air, and inland shipments.</p></li><li><p>Follow up on import shipments, customs clearance, transportation, storage, and final delivery.</p></li><li><p>Monitor and control logistics costs, including freight, transportation, customs-related costs, demurrage, detention, and storage charges.</p></li><li><p>Maintain accurate records of demurrage, detention, storage, and other logistics-related costs and support preventive actions to minimize unnecessary charges.</p></li><li><p>Coordinate with Finance regarding logistics payments, customs payments, freight payments, and other shipment-related expenses.</p></li><li><p>Obtain and compare freight quotations from shipping lines and freight forwarders when required.</p></li><li><p>Ensure all shipment documentation and operational requirements are completed within the required timelines.</p></li><li><p>Prepare regular logistics reports and shipment status updates for management.</p></li><li><p>Maintain accurate shipment records and update logistics data on a regular basis.</p></li><li><p>Identify operational issues and coordinate with concerned parties to resolve delays and avoid additional costs.</p></li><li><p>Support continuous improvement initiatives to improve logistics efficiency, cost control, and service level.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor's degree in Logistics, Supply Chain, Business Administration, or a related field.</p></li><li><p><strong>3–4 years of relevant experience in Logistics, Import, Export, Shipping, or Freight Forwarding.</strong></p></li><li><p>Practical experience in handling <strong>Import and/or Export shipments</strong>, preferably with exposure to both.</p></li><li><p>Good knowledge of <strong>shipping lines, freight forwarders, ports, customs clearance, and inland transportation</strong>.</p></li><li><p>Good understanding of <strong>Incoterms</strong> and their impact on logistics responsibilities and costs.</p></li><li><p>Good knowledge of shipping and customs documentation and procedures.</p></li><li><p>Experience in handling and following up on <strong>demurrage, detention, storage, and other shipment-related charges</strong>.</p></li><li><p>Strong shipment follow-up skills with the ability to manage multiple shipments simultaneously.</p></li><li><p>Very good command of <strong>English</strong>, especially written and business communication.</p></li><li><p>Very good knowledge of <strong>Microsoft Excel and MS Office</strong>; ability to prepare and maintain logistics reports and tracking sheets.</p></li><li><p>Strong communication, negotiation, coordination, and problem-solving skills.</p></li><li><p>Detail-oriented, organized, proactive, and able to work under pressure and meet strict deadlines.</p></li><li><p>Ability to communicate effectively with internal departments and external logistics service providers.</p></li><li><p>Experience with ERP systems or logistics management systems is an advantage.</p></li><li><p>Experience in <strong>Air Freight</strong> is an advantage.</p></li></ul><p></p>

<ul><li><p>Coordinate daily logistics and transportation activities.</p></li></ul><ul><li><p>Follow up on shipments, deliveries, and material movement.</p></li><li><p>Coordinate with warehouses, suppliers, transporters, and internal departments.</p></li><li><p>Prepare and maintain logistics documents and reports.</p></li><li><p>Monitor delivery schedules and resolve any logistics issues.</p></li><li><p>Support continuous improvement of logistics and supply chain processes.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree in <strong>Supply Chain, Logistics, Business Administration, or a related field</strong>.</p></li><li><p><strong>Fresh graduates</strong> are welcome to apply.</p></li><li><p><strong>1–3 years of experience</strong> in Logistics, preferably within a <strong>manufacturing environment</strong>.</p></li><li><p>Residents of <strong>6th of October City</strong> or nearby areas are preferred.</p></li><li><p>Good communication and organizational skills.</p></li><li><p>Good command of <strong>English and Microsoft Office/Excel</strong>.</p></li><li><p>Strong follow-up and problem-solving skills.</p></li></ul><p></p>

<p>We are looking for an experienced and highly organized <strong>Logistics Section Head</strong> to lead and manage our logistics operations, with a strong focus on <strong>international imports</strong>.</p><p></p><p>The successful candidate will be responsible for managing the complete import cycle — from coordinating with international suppliers and arranging shipments, through shipping documentation and customs clearance, until the goods are safely received.</p><p></p><p>The ideal candidate should be proactive, commercially aware, detail-oriented, and capable of managing multiple shipments simultaneously while ensuring <strong>cost efficiency, timely delivery, and proper documentation</strong>.</p><p></p><h3>Key Responsibilities</h3><p></p><ul><li><p><strong>Import &amp; Shipping Management </strong></p><ul><li><p>Manage the complete import process.</p></li><li><p>Coordinate with suppliers regarding production readiness, shipping documents, and loading schedules.</p></li><li><p>Arrange and coordinate bookings with shipping lines.</p></li><li><p>Follow up on vessel schedules, ETDs, ETAs, transshipment, delays, and shipment status.</p></li><li><p>Coordinate inland transportation, loading, trucking, and delivery arrangements.</p></li><li><p>Ensure shipping documents are received correctly and on time.</p></li><li><p>Coordinate with customs clearance team and ensure timely procedures and release of shipments.</p></li><li><p>Resolve shipment, documentation, customs, and transportation issues efficiently.</p></li></ul></li><li><p><strong>Planning &amp; Coordination</strong></p><ul><li><p>Prepare and maintain an updated <strong>Import Shipment Schedule / Shipment Tracker</strong>.</p></li><li><p>Coordinate closely with Procurement, Sales, Finance, Warehouse, and Project teams.</p></li><li><p>Ensure logistics plans are aligned with project requirements and customer delivery commitments.</p></li><li><p>Monitor critical and urgent shipments and proactively communicate potential delays.</p></li><li><p>Coordinate with the warehouse to ensure proper receiving and inspection of imported goods.</p></li></ul></li></ul><ul><li><p><strong>Cost &amp; Commercial Control</strong></p><ul><li><p>Obtain and compare freight and logistics quotations.</p></li><li><p>Monitor freight, clearance, transportation, storage, demurrage, and other logistics costs.</p></li><li><p>Develop and maintain accurate landed-cost information for imported goods.</p></li></ul></li><li><p><strong>Documentation &amp; Compliance</strong></p><ul><li><p>Ensure all import documentation is accurate, complete, and compliant with Egyptian customs and import requirements.</p></li><li><p>Maintain organized records for all shipments and import transactions.</p></li><li><p>Coordinate with customs brokers and relevant authorities when required.</p></li><li><p>Ensure proper documentation for financial and accounting purposes.</p></li></ul></li></ul><p><strong>Team Leadership</strong></p><ul><li><p>Lead and supervise the logistics team.</p></li><li><p>Distribute responsibilities and monitor team performance.</p></li><li><p>Establish and improve logistics procedures and workflows.</p></li></ul><ul><li><p>Build strong relationships with suppliers, freight forwarders, customs brokers, and transport companies.</p></li></ul><p></p><p><strong>Requirements</strong></p><h3>Qualifications</h3><ul><li><p>Bachelor's degree in <strong>Logistics, Supply Chain, Business Administration, Engineering, or a related field</strong>.</p></li><li><p><strong>5+ years of experience</strong> in logistics and international imports, preferably with experience in Egypt.</p></li><li><p>Strong experience in <strong>sea freight and international shipping</strong>.</p></li><li><p>Good knowledge of import procedures, customs clearance, shipping documentation, and international trade.</p></li><li><p>Experience dealing with freight forwarders, shipping lines, customs brokers, and transport companies.</p></li><li><p>Strong negotiation and cost-control skills.</p></li><li><p>Good command of <strong>English</strong>, particularly written and business English.</p></li><li><p>Excellent communication, coordination, and problem-solving skills.</p></li><li><p>Strong organizational and follow-up abilities.</p></li><li><p>Good knowledge of <strong>ERP systems and Microsoft Excel</strong>.</p></li></ul><p></p>

<p><strong>About the Job:</strong></p><p><br></p><p>The Logistics Operations Specialist will coordinate international and domestic shipment execution from booking through plant delivery, maintaining shipment visibility, document readiness, provider follow-up, and cost control for CKD parts, equipment, and other materials.</p><p><br></p><p><strong>Responsibilities:</strong></p><p><br></p><ul><li>Coordinate international and domestic shipments from booking through plant delivery.</li><li>Review shipping documents and support customs clearance.</li><li>Track shipment milestones, ETAs, costs, free time, and delivery risks.</li><li>Maintain accurate logistics reports and coordinate with suppliers, freight forwarders, transporters, and internal stakeholders.</li></ul><p><br></p><p><strong>Requirements:</strong></p><p><br></p><ul><li>Bachelor’s degree in Logistics, Supply Chain, Engineering, Business Administration, or a related field.</li><li>2–5 years of experience in logistics operations, freight forwarding, shipping, or manufacturing logistics.</li><li>Knowledge of sea and air freight, FCL/LCL, Incoterms, shipping documents, ACID/CargoX, Excel, and SAP/ERP.</li><li>Professional fluency in English and Arabic.</li></ul><p><br></p>

<p>Coordinate and oversee daily export logistics. Track international shipments and ensure alignment with customer requirements. Communicate and follow up with agents, suppliers, shipping lines, and clearance offices. Prepare and manage all export documentation, including invoices, packing lists, and B/Ls. Negotiate freight rates, book shipments, and ensure compliance with trade regulations. Maintain accurate records of shipments, documents, and logistics operations. Provide administrative support, manage office tasks, and assist in report preparation. Support the logistics team with tracking, problem resolution, and ensuring smooth workflow.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in business administration, Logistics, Supply Chain, or a related field. 1-3 years of experience in international logistics coordination, preferably in an export environment. Strong knowledge of export documentation, customs regulations. Excellent administrative and organizational skills. Proficiency in Microsoft Excel. Fluent in English (written and spoken). Able to work independently and manage multiple priorities.</p>

<p>We are looking for a Logistics Operations Senior Coordinator with good knowledge of returned shipments and reverse logistics. The role involves supervising daily warehouse and logistics activities, with a focus on handling returns, basic quality checks, routing, and meeting customer SLAs, while supporting smooth and efficient operations. Job Code : New 2026OPER-199 Job Responsibilities : Core Responsibilities Will Include Help to solve logistics and supply chain challenges through data analysis, innovation and process optimization reate and cultivate a safe working environment by identifying safety opportunities across your work area Manage and train our Associates to help deliver the best service for our customers Ensure that customer orders are fulfilled in line with quality and safety guidelines Continuously provide critical shift related information to front line management and operators</p><p><strong>Desired Candidate Profile</strong></p><p>Experience managing teams Experience with planning, performance metrics, and process improvement Preferred Qualifications Experience in logistics Experience with data analysis</p>

<p>We are looking for a Logistics Operations Senior Coordinator with good knowledge of returned shipments and reverse logistics. The role involves supervising daily warehouse and logistics activities, with a focus on handling returns, basic quality checks, routing, and meeting customer SLAs, while supporting smooth and efficient operations. Job Code : New 2026OPER-199 Job Responsibilities : Core Responsibilities Will Include Help to solve logistics and supply chain challenges through data analysis, innovation and process optimization reate and cultivate a safe working environment by identifying safety opportunities across your work area Manage and train our Associates to help deliver the best service for our customers Ensure that customer orders are fulfilled in line with quality and safety guidelines Continuously provide critical shift related information to front line management and operators</p><p><strong>Desired Candidate Profile</strong></p><p>Experience managing teams Experience with planning, performance metrics, and process improvement Preferred Qualifications Experience in logistics Experience with data analysis</p>

<ul><li><p>Are you ready to kickstart your career in a dynamic and essential industry? We are searching for an enthusiastic and meticulous <strong>Logistic Specialist</strong> to join our vibrant team in <strong>Giza, Egypt</strong>! This is an incredible opportunity for an entry-level professional to dive deep into the world of logistics and supply chain management, making a tangible impact from day one.</p></li><li><p><strong>Overview:</strong> As a Logistic Specialist, you will be a vital link in ensuring the smooth and efficient flow of goods. You'll work on-site, contributing directly to our operational excellence and playing a key role in optimizing our supply chain processes. This full-time position offers a fantastic platform for growth and learning in a fast-paced environment.</p></li><li><p><strong>Responsibilities:</strong></p><ul><li><p><strong>Coordinate and monitor</strong> supply chain operations, ensuring timely and accurate delivery of goods.</p></li><li><p><strong>Assist in managing inventory levels</strong>, tracking stock, and optimizing warehouse space.</p></li><li><p><strong>Prepare and process documentation</strong> for shipments, including customs forms and shipping labels.</p></li><li><p><strong>Communicate effectively</strong> with suppliers, carriers, and internal teams to resolve any logistical issues.</p></li><li><p><strong>Utilize various software and tools</strong> for data entry, tracking, and reporting on logistics activities.</p></li><li><p><strong>Contribute to process improvements</strong> to enhance efficiency and reduce costs within the supply chain.</p></li></ul></li><li><p><strong>Skills &amp; Technologies:</strong> You will gain hands-on experience with fundamental logistics and supply chain principles, utilizing tools for inventory and transportation management, and honing your analytical and problem-solving abilities.</p></li><li><p><strong>Growth Opportunities:</strong> We are committed to fostering your professional development. As an Entry Level Logistic Specialist, you will receive comprehensive training and mentorship, opening doors to advanced roles within logistics, supply chain management, or related operational areas. Your journey with us will be one of continuous learning and upward mobility!</p></li><li><p><strong>Team &amp; Culture:</strong> Join a collaborative and supportive on-site team that values innovation, efficiency, and dedication. We believe in empowering our employees and celebrating collective success, fostering an environment where your contributions are recognized and appreciated.</p></li><li><p><strong>Impact:</strong> Your role will be critical in ensuring the seamless movement of products, directly impacting customer satisfaction and the overall success of our operations. You'll be a part of a team that keeps the world moving!</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p><strong>Educational Background:</strong> A relevant degree or diploma in Logistics, Supply Chain Management, Business Administration, or a related field is highly advantageous.</p></li><li><p><strong>Experience:</strong> A solid foundation of <strong>1-2 years of experience</strong> in Logistics, Supply Chain, or a similar operational role. We value practical experience and a keen desire to learn and grow.</p></li><li><p><strong>Essential Skills:</strong></p><ul><li><p>Demonstrated proficiency in <strong>Logistics</strong> and <strong>Supply Chain</strong> principles.</p></li><li><p>Familiarity with <strong>Inventory Management</strong> and <strong>Warehouse Operations</strong>.</p></li><li><p>Basic understanding of <strong>Customs Regulations</strong> and <strong>Transportation Management</strong>.</p></li><li><p>Competence in <strong>Data Entry</strong> and general office software, including <strong>Microsoft Office Suite</strong>.</p></li><li><p>Strong <strong>Problem Solving</strong> abilities and a proactive approach to challenges.</p></li><li><p>Excellent <strong>Communication</strong> skills, both written and verbal.</p></li><li><p>Exceptional <strong>Attention to Detail</strong> and organizational capabilities.</p></li></ul></li><li><p><strong>Career Level Expectations:</strong> This is an exciting <strong>Entry Level</strong> opportunity designed for ambitious individuals eager to launch a successful career in logistics. We're looking for someone who is ready to absorb knowledge, contribute actively, and grow with us!</p></li></ul><p></p>

<ul><li><p>Develop and implement the company's supply chain strategy.</p></li><li><p>Lead procurement, strategic sourcing, and supplier negotiations.</p></li><li><p>Manage international suppliers, import operations, freight, and customs clearance.</p></li><li><p>Oversee inventory, warehouse, and logistics operations.</p></li><li><p>Ensure material availability and timely delivery for customer orders and projects.</p></li><li><p>Monitor lead times, supply risks, and supplier performance.</p></li><li><p>Drive procurement and logistics cost optimization.</p></li><li><p>Coordinate with Sales, Engineering, Projects, and Finance teams.</p></li><li><p>Establish and monitor Supply Chain KPIs.</p></li><li><p>Lead, develop, and evaluate Procurement, Logistics, Warehouse, and Inventory teams.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor's degree in Supply Chain, Logistics, Industrial Engineering, Mechanical Engineering, Business Administration, or a related field.</p></li><li><p><strong>10+ years of Supply Chain experience</strong>, including at least <strong>5 years in a leadership role</strong>.</p></li><li><p>Strong experience in <strong>industrial equipment, engineering, manufacturing, or heavy industry</strong>.</p></li><li><p>Proven experience in international procurement, sourcing, and import operations.</p></li><li><p>Strong knowledge of <strong>Incoterms, international logistics, freight, and import documentation</strong>.</p></li><li><p>Experience with ERP systems such as SAP, Oracle, Odoo, Microsoft Dynamics, or equivalent.</p></li><li><p>Excellent negotiation, analytical, leadership, and problem-solving skills.</p></li><li><p>Very good command of English.</p></li><li><p>Strong ability to work with senior management and cross-functional teams.</p></li></ul><p><strong>Preferred Experience</strong></p><p>Experience in <strong>Cement, Steel, Mining, Fertilizer, Power Generation, Ports &amp; Terminals, Quarry, Bulk Material Handling, Conveyor Systems, or Industrial Engineering</strong> is highly preferred.</p>

<p>End-to-End Fulfillment Ownership: Own the complete order fulfillment journey from order release/pick-up at the external 3PL warehouse or company-owned warehouse through final delivery to the customer, ensuring seamless execution across all fulfillment stages. <br>3PL &amp; Fulfillment Operations Management: Manage and coordinate external fulfillment partners, warehouses, and last-mile providers to ensure operational performance, capacity availability, service quality, and adherence to agreed SLAs. <br>Order Fulfillment SLA: Own fulfillment and delivery SLA performance, proactively identifying bottlenecks, delays, and operational risks and implementing corrective actions to maintain target service levels. <br>Order Quality &amp; Customer Experience: Ensure orders are fulfilled accurately and delivered in the expected condition and timeframe, minimizing operational errors, cancellations, failed deliveries, damages, and customer complaints. <br>Damage &amp; Loss Management: Own the end-to-end damage, loss, and shipment exception process, including root-cause analysis, corrective actions, claims management, and prevention initiatives across warehouses, transportation, and delivery partners. <br>Return Rate &amp; Reverse Logistics: Own the end-to-end return performance, including return rate, return reasons, operational handling, transportation, and disposition, while driving initiatives to reduce avoidable returns and associated costs. <br>Fulfillment Cost Ownership: Own and optimize the cost per order across the fulfillment journey, including warehousing, handling, transportation, delivery, returns, and other applicable operational costs. <br>Performance Management: Establish and manage operational performance reviews with 3PL and logistics partners, ensuring clear action plans, accountability, and continuous improvement against agreed KPIs. <br>Capacity &amp; Operational Readiness: Ensure fulfillment partners have sufficient capacity, manpower, systems, inventory handling capabilities, and operational readiness to support business volumes, campaigns, and peak periods. <br>Cross-Functional Coordination: Act as the key fulfillment point of contact with Commercial, Supply Chain, Customer Service, Finance, Technology, and Warehouse teams to resolve operational issues and improve the end-to-end customer journey. <br>Process &amp; Continuous Improvement: Identify inefficiencies across the fulfillment process and lead initiatives to improve SLA, quality, customer experience, productivity, and cost efficiency. <br>Decision Ownership: Make operational decisions related to 3PL performance, order routing, fulfillment priorities, escalation management, corrective actions, capacity allocation, and cost optimization within the approved governance and budget framework.</p><p><strong>Desired Candidate Profile</strong></p><p>Must have technical / professional qualifications:<br>1.End-to-End Fulfillment &amp; Logistics Management Strong understanding of order fulfillment operations covering warehousing, 3PL management, transportation, last-mile delivery, returns, and reverse logistics.<br>2.3PL &amp; Vendor Management Proven ability to manage external logistics and fulfillment partners, negotiate performance expectations, monitor SLAs, and drive accountability through structured performance reviews.<br>3.Data-Driven Performance &amp; Cost Management Strong analytical skills with the ability to monitor operational KPIs, identify root causes, manage cost per order, and translate data into measurable operational improvements.<br>4.Problem Solving &amp; Continuous Improvement Strong operational problem-solving skills with experience in root-cause analysis, process optimization, incident management, and implementation of corrective and preventive actions.<br>5.Cross-Functional Leadership &amp; Customer-Centric Mindset Ability to lead through influence across internal and external stakeholders, with a strong focus on customer experience, service quality, operational excellence, and accountability.<br>Must Have Technical / Professional Qualifications Bachelor s degree in Supply Chain Management, Logistics, Business Administration, Operations Management, or a related field.<br>5+ years of relevant experience in fulfillment, logistics, supply chain, e-commerce operations, or 3PL management, preferably with direct ownership of end-to-end order operations.<br>Proven experience managing 3PL / external warehouse and logistics partners and operating against contractual SLAs and performance targets.<br>Strong knowledge of warehouse management, order management, transportation, last-mile delivery, reverse logistics, and returns processes.<br>Strong analytical and reporting skills; advanced Excel knowledge is required.<br>Experience with WMS, OMS, TMS, ERP, BI/reporting tools is preferred.<br>Experience in cost management, operational budgeting, KPI management, and continuous improvement.<br>Familiarity with SLA/KPI governance, root-cause analysis, process improvement methodologies, and operational performance management</p>

<strong>Company Description<br></strong> <p>Quola is a trusted provider of integrated freight forwarding and logistics solutions, specializing in global transportation, customs clearance, and warehousing. With years of industry expertise and a worldwide network, Quola ensures seamless logistics services for clients. The company offers a range of services, including multimodal transportation (air, sea, road, and rail), efficient cargo movement, customs compliance, and warehousing. Guided by a customer-centric approach, Quola delivers tailored logistics solutions to meet the unique needs of clients across the globe.<br></p> <strong>Role Description<br></strong> <p>This is a full-time on-site role based in Giza for a Sales Specialist at Quola Shipping Agency. The Sales Specialist will be responsible for identifying and pursuing sales opportunities, building and maintaining strong relationships with clients, and promoting Quola's freight forwarding and logistics services. Key tasks include overseeing customer inquiries, providing solutions tailored to client needs, collaborating with internal teams to fulfill client requirements, and meeting sales targets. The Sales Specialist will also contribute to training initiatives and identify market trends to drive business growth.<br></p> <strong>Qualifications<br></strong> <ul><li>Strong Communication and Customer Service skills, with the ability to engage effectively with clients and address their needs.</li><li>Proven experience in Sales and Sales Management, with the ability to generate and close deals and meet sales targets.</li><li>Experience in conducting training and mentoring related to sales strategies and customer engagement.</li><li>Strong interpersonal skills, teamwork abilities, and problem-solving mindset.</li><li>Proficiency in using CRM tools and understanding of the logistics industry is a plus.</li><li>Bachelor’s degree in Business Administration, Marketing, or a related field is preferred.</li></ul>

We're Hiring | Senior Export Logistics <br><br>A leading Cosmeceutical Manufacturing Company located in 6th of October City is hiring a Logistics Coordinator – Export.<br><br>((Key Responsibilities))<br>1-Coordinate export shipments from order confirmation until delivery.<br>2-Prepare and review export shipping documents and invoices.<br>3-Coordinate with freight forwarders, shipping lines, customs brokers, and customers.<br>4-Follow up on customs clearance and shipment status.<br>Ensure accurate and timely submission of export documents.<br>5-Track shipments and communicate updates to concerned departments.<br>6-Maintain organized records of export shipments and related documents.<br><br>((Job Requirements))<br>1-Bachelor's degree in Logistics, Supply Chain, Business Administration, or related field.<br>2-2–4 years of experience in Export Logistics or Shipping.<br>Good knowledge of export procedures and shipping documentation.<br>3-Good command of English.<br>Very good 4-communication and follow-up skills.<br>Good knowledge of MS Office.<br>5-Experience in FMCG, Cosmetics, or Pharmaceutical companies is preferred.<br><br>To Apply: Send your CV to mabdelazeem10@yahoo.com or WhatsApp 01064134949

<p>Manage MRP and overseas ordering activities to ensure continuous material availability. Monitor and optimize inventory levels, buffer stocks, and working capital. Coordinate with overseas suppliers to ensure on-time delivery and mitigate supply risks. Monitor supplier performance and implement corrective actions when required. Ensure material readiness for production schedules and new model/project launches. Manage logistics activities, shipment tracking, and import/export documentation compliance. Control supplier claims, shortages, discrepancies, and debit note processes. Monitor Tier-2 supplier inventory and supply pipeline continuity. Prepare material status reports and communicate potential risks proactively. Drive supply chain performance improvements through KPI monitoring and process optimization. Collaborate with Production, Purchasing, Logistics, Engineering, Quality, and Finance teams to ensure smooth operations. Ensure compliance with company policies, procedures, and governance requirements.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in engineering, Supply Chain Management, Logistics, or a related field. Minimum 6 years of experience in Supply Chain, Material Planning, Procurement, or Logistics. Experience in automotive manufacturing and CKD/UCKD operations is preferred. MBA or relevant professional certification is an advantage. Fluent in both English and Arabic</p>