وظائف محفظ قران - القاهرة مصر

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Greif</b> is a global leader in performance packaging located in 40 countries. The company delivers trusted, innovative, and tailored solutions that support some of the world's most in demand and fastest-growing industries.&nbsp;&nbsp;</p><br><p>With a commitment to legendary customer service, operational excellence, and global sustainability, <b>Greif </b>packages life's essentials - and creates lasting value for its colleagues, customers, and other stakeholders.&nbsp;&nbsp;</p><br><p>Learn more about the company's <b>Customized Polymer</b>, <b>Sustainable Fiber</b>, <b>Durable Metal</b>, and <b>Integrated Solutions</b> at <b>www.greif.com</b> and follow <b>Greif</b> on Instagram and LinkedIn.&nbsp;</p><br><p><b>OUR VISION:&nbsp;</b></p><br><p>To Be the Advantage That Helps Our Customers Win.&nbsp;</p><br><p><b>OUR PURPOSE:&nbsp;</b></p><br><p>Creating packaging solutions for life’s essentials.&nbsp;</p><br><p><b>Job Requisition #:</b></p><br>034613 Sr.Mechanic Maintenance Technician (Open)<p><b><span>Job Description:</span></b></p><br><p><b>Key Responsibilities</b></p><br><ul><li>Performs preventative maintenance in accordance with preventative maintenance procedures. Performs visual inspections, checks fluid levels, lubricates, and cleans parts, tightens, and adjusts components, replaces parts, calibrates sensors and gauges.</li><li>Performs diagnostic tests on machinery and equipment to assess condition, performance, and functionality. Develops repair lists and identifies short-term and long-term repairs so that machines run correctly.</li><li>Troubleshoots issues by analyzing symptoms and diagnosing complex mechanical issues. Determines materials, replacement parts, and tools/parts needed to perform advanced repairs and overhauls of machinery, including replacing critical components and rebuilding systems.</li><li>Documents maintenance and repair activities, including recording parts used and work performed.  May provide recommendations for equipment upgrades and preventative maintenance.</li><li>Proactively inspects and maintains tools and equipment used in the workshop, ensuring they're in good working condition. May mentor less experienced technicians on proper care techniques to ensure long-term tool reliability and efficiency.</li><li>Keeps supplies ready by inventorying stock, placing replacement orders, and receiving and verifying against receipt. May suggest adjustments based on usage patterns.</li><li>Participates in projects involving the installation, modification, or relocation of machinery and equipment. Provides guidance on technical specifications and safety protocols.</li><li>Follows technical documents, diagrams, sketches, operations manuals, manufacturer's instructions, blueprints, schematics, Process and Instrumentation Diagrams (P&amp;IDs).</li><li>Provides input/feedback for continuous improvements and changes. Works with team on root cause problem solving.</li><li>Completes all paperwork associated with role, including but not limited to work orders, parts request forms, RCA reports, PM inspection sheets, runtime inspection sheets, downtime reports.</li><li>Mentors junior mechanics. Serves as subject matter resource to junior colleagues.</li><li>Promotes, complies, and ensures operations and company safety procedures and practices are followed. Recommends new policies and procedures.</li><li>Performs other duties as assigned.</li></ul><p><br><b>Education and Experience</b></p><br><ul><li>Typically possesses High School diploma (or equivalent) and 4 or more years of experience.</li></ul><p><b>Knowledge &amp; Skills</b></p><br><ul><li>Advanced knowledge of preventive maintenance procedures and diagnostic testing.</li><li>Expertise in troubleshooting complex issues and performing advanced repairs.</li><li>Ability to interpret and apply technical documents, blueprints, schematics, and P&amp;IDs.</li><li>Skill in documenting repairs, recommending upgrades, and supporting improvements.</li><li>Ability to mentor junior mechanics and model best practices in equipment care.</li><li>Organizational skills to manage supplies and adjust inventory practices.</li><li>Experience supporting equipment installations, modifications, and relocations.</li><li>Problem-solving skills to support root cause analysis and long-term solutions.</li><li>Commitment to safety compliance and promoting safe work practices.</li></ul><p>At <b>Greif</b>, we believe that our colleagues are the center of our success. Our Total Rewards have a comprehensive focus on well-being and offer a competitive package that enables you to thrive, be engaged, and reach your full potential.&nbsp;</p><br><p><i><b>Protect Yourself From Scams:</b></i> <i>We value the integrity of our recruitment process and prioritize the well-being of our candidates. While you may find Greif job postings on various platforms, all legitimate opportunities can be verified on our official Careers page at </i><i>www.greif.com</i><i>. All communication from Greif regarding job opportunities will also come from an @greif.com email address. If you have concerns about the legitimacy of a job posting, receive an unsolicited job offer or suspect fraudulent activity, please contact us for verification via this link </i>Contact Us - Greif<i>.</i></p><br><p><b>EEO Statement:</b></p><br><p><span><span><span><span>https://www.greif.com/wp-content/uploads/2023/04/HR-101-Equal-Employment-Opportunity-Policy-English.pdf</span></span></span></span></p><br><p><i>We offer a competitive salary, excellent benefits and opportunity for growth. Greif is an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of sex, race, religion, age, national origin, color, disability, veteran status or any other</i> <i>any other legally protected characteristic.</i></p><br><p><i>For more information read Greif’s Equal Opportunity Policy.</i></p><br> </div>

<p><h4>Company description</h4> <p>Why work for Accor?</p> <p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p> <p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p> <p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p> <h4>Job description</h4> <p>Clean the rooms according to identified standards.<br> Sign when taking and handing back keys.<br> Start off by dusting the general area in the lobby.<br> Organise the floor trolleys and procure missing material.<br> Respond to all guest demands related to the rooms and cleaning as quickly and effectively as possible (e.g. extra bed, pillows, towels etc.).<br> Collect the empty plates, glasses, utensils in the rooms and place them on the shelf in front of the elevator.<br> Clean the rooms assigned to him/her according to the identified standards.<br> Fill in the room status, textile report and amenities report in the maid report.<br> Immediately inform by phone the Housekeeping Office of any maintenance and repairs needed in the floors, corridors, offices or rooms and also inform the Floor Supervisors.<br> Immediately report any room discrepancies.<br> Immediately hand in all lost and found items to the Housekeeping Office.<br> Use and maintain the floor offices and amenities offices in a clean and orderly manner in line with the desired standards.<br> Perform all duties assigned by seniors.<br> Report any rooms that have not been cleaned due to a specific reason to the Office/Floor Supervisor (e.g. DND, cleaning not requested etc.).<br> Must take part in vocational trainings and sign the attendance form.<br> Be familiar with and implement the hotel’s security rules.<br> Make sure that all materials used to make up the rooms are ironed, unsoiled, intact and proper. Otherwise, tie a knot in such items and send them to the laundry.<br> Vacuum the floor corridors and dust the dressers, objects and paintings every morning and in the evening.<br> Regularly vacuum and mop the guest stairs.<br> Start off and end work by vacuuming and mopping the staircases and area in front of the service lifts.<br> Is clean, friendly, and hygienic.<br> Encourage colleagues to be productive by coming up with new ideas.<br> Is a member of the Emergency Response Team.<br> To predict that all activities and all purchased equipment and belongings may create disease for the environment, to join all activities which are organized to protect biological diversity and share the responsibilities. Shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).<br> To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.<br> To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment.<br> Carry out all responsibilities related to the quality management systems implemented at the facilities.<br> Carry out all other duties assigned by managers and hotel management not specified in the job description.</p> <h4>Qualifications</h4> <p>Education: At least a primary school or vocational diploma.<br> Experience: Can learn the job in a few months and enhance knowledge in one year.<br> Foreign language: Not expected.<br> Courses and training: Not expected.<br> Computer literacy: Not compulsory.<br> Skills: Expected to use the devices and equipment in the related job. Expected to know the standard work routines and general rules. Required to possess certification for the job, if necessary. Is reliable, aware of personal hygiene, in good health to perform the job, can express him/herself well and communicate easily, is presentable, eager to learn and work in this area, has a sense of responsibility, is disciplined, respectful and friendly.</p> <h4>Additional information</h4> <p>Your team and working environment:<br> In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p> <p>Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p> <h4>Our commitment to diversity & inclusion</h4> <p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

Additional Information Preferred Languages - French, German, Spanish, Russian, Italian<br><br>Job Number 26121433<br><br>Job Category Revenue Management<br><br>Location 1113 Corniche El Nil, Cairo 11221, Egypt VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Responsible for maximizing revenue and profit associated with rooms and function space in participating cluster properties. Position is accountable for preparing forecasts, budgets and projections, as well as pricing, positioning and inventory management. Oversees processes associated with demand, revenue, forecasting, inventory management and opportunity analysis. Works with the sales strategy team to develop the hotel(s)’ sales strategy and ensure implementation. Identifies future revenue opportunities and effectively communicates strategies to the sales organization.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> 2-year degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 2 years experience in the revenue management, sales and marketing, or related professional area.<br><br>OR<br><br> 4-year bachelor's degree in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; no work experience required.<br><br>CORE WORK ACTIVITIES<br><br>Analyzing and Reporting Revenue Management Data<br><br> Compiles information, analyzes and monitors actual sales against projected sales. Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts. Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information. Analyzes information and evaluates results to choose the best solution and solve problems. Provides revenue strategy and analysis functional expertise and leadership to general managers, property leadership teams and market sales leaders. Translates or explains what information means and how it can be used. Evaluates effectiveness of property participation in electronic sales channels. Analyzes competitive sets, price positioning, seasonality, mix and displacement on a continuous basis. Prepares forecasts of revenue, profit, demand and occupancy for rooms and function space – 3-month and 6 month, long range and budget. Assists hotels with pricing and provides input on business evaluation recommendations. Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals. Generates updates on transient segment each period. Works with Market VP, Market GM and GM’s to assist in pricing analyses for all products in Market. Assists with account diagnostics process and validates conclusions.<br><br>Managing Revenue Management Projects and Strategy <br><br> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Understands and meets the needs of key stakeholders (owners, corporate, guests, etc.). Updates market and revenue knowledge and aligns strategies and approaches accordingly. Establishes long-range objectives and specifies the strategies and actions to achieve them. Works closely with Sales and Marketing for business opportunities, aims to increase profitability of the organization. Achieves and exceeds goals including performance goals, budget goals, team goals, etc. Takes a predetermined strategy and drives the execution of that strategy. Thinks creatively and practically to develop, execute and implement new business plans. Explores opportunities that drive profit, create value for clients, and encourage innovation; challenges existing processes/systems/products to make improvements. Manages all revenue, profit and demand data associated with rooms and function space. Provides recommendations to improve effectiveness of revenue analysis processes. Attends meetings to plan, organize, prioritize, coordinate and manage activities and solutions. Develops specific goals and plans to prioritize, organize, and accomplish your work. Develops the Business Outlook Strategy. Determines sales strategies and communicates to market sales leadership, marketing communications teams and property leadership. Establishes and maintains effective and rational pricing strategies for rooms and function space. Develops and executes the hotel(s) strategic plan(s). Oversees the annual pricing process for transient, group and catering rooms, function space and audio-visual. Provides critical input to market leaders for development of property and overall revenue sales strategy. Ensures hotel strategies conform to brand philosophies and initiatives. Ensures that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate. Prepares sales strategy meeting agenda, supporting documentation and leads property and/or cluster meetings. Conducts sales strategy analysis and refines as appropriate to increase market share for all properties. Develops 6-month, 12-month and 2-year strategic action plans for management of cluster transient revenues. Manages inventory to maximize cluster rooms revenue. Ensures property diagnostic processes (PDP) are used to maximize revenue and profits. Initiates, implements and evaluates revenue tests.<br><br>Building Successful Relationships<br><br> Provides revenue strategy expertise and leadership to general managers, property leadership teams and market sales leaders. Identifies and communicates revenue and profit opportunities to property leadership teams and sales organization. Develops and manages internal key stakeholder relationships. Provides targeted and timely communication of results, achievements and challenges to the stakeholders.<br><br>Managing and Conducting Human Resources Activities<br><br> Interviews and hires employees with the appropriate skills to meet the business needs of the unit. Develops, implements and maintains a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Utilizes all available on the job training tools for employees. Communicates performance expectations in accordance with job descriptions for each position and monitors progress. Conducts employee performance appraisals according to Standard Operating Procedures. Administers bonus and incentive programs. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Solicits feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems and concerns. Manages employee progressive discipline procedures for areas of responsibility. Ensures regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicate expectations, recognize performance and produce desired business results.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.<br><br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br><br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br><br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <i>About Sanofi:</i>We’re an R&amp;D-driven, AI-powered biopharma company committed to improving people’s lives and delivering compelling growth. Our deep understanding of the immune system – and innovative pipeline – enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people’s lives.<i>About the job</i><b>Key dimensions - Scope &amp; Scale:</b>Go To Market Capabilities (GTMC) organization helps Sanofi to drive best-in-class capabilities across the board and bring value and excellence in our commercial operations. This move is a key part of the aimed modernization of Sanofi and will allow us to focus on our priorities across our products, market and pipeline through the reallocation of resources and realizing the efficiencies of removing silos that exist between our business units, avoiding the duplication and overlapping of resources, standardizing our processes and tools, operating with a One Sanofi approach to accelerate our key capabilities development, and fostering the entrepreneurial spirit by speeding up the decision making.As part of GTMC, vision of the Omnichannel function is the definition of Sanofi-wide best-in-class omnichannel engagement strategy, incl. development of standards &amp; best practices across markets and brand teams, as well as executional planning and support of local omnichannel approaches (incl. change management); GTMC will also collaborate closely with Digital to provide consistent tools.As a member of Africa Omnichannel Operations organization, Business Unit Omnichannel manager will be accountable to:<ul><li>Drive execution of omnichannel transformation and capability building strategy in his/her market</li><li>Secure standardization of approaches, methodologies, solutions and tools across the BUs.</li><li>Lead transformation in the ways of working locally.</li><li>Take agile decisions, ensure customer centric approach and external perspective and take the necessary thoughtful risks to balance the maximum satisfaction of our customers with the value added to Sanofi.</li><li>Have One Sanofi approach, boosting the use of global tools and solutions, eliminating any fragmentation of our ecosystem, fostering the delivery of global and standard solutions, avoiding exceptions, but making sure that the specific and relevant needs of all GBUs are attended.</li><li>Work closely with BU’s, Digital, Procurement and the other GTMC pillars’ local leaders, aligning priorities and acting always under One Sanofi spirit to deliver best-in-class and best-in-cost support to our businesses.</li></ul><br><b>Main responsibilities:</b><ul><li>Oversee the holistic local “orchestration”, maintaining a view of customers experience cross-GBU (digital and non-digital channels) to ensure a best-in-class customer experience.</li><li>Leading local deployment of Omnichannel transformation programs (Turing, GenAI, new platforms deployment, etc.)&nbsp;​</li><li>Driving cross-BU change management for adoption of innovative / best-in-class practices and capabilities to maximize business impact and efficiency. Ensure effective communication, training, and adoption of changes across the organization in collaboration with Omnichannel BU Managers.</li><li>Assessment of skillset requirements and deployment of training modules &amp; contents to local teams</li><li>Communicate go-to-market strategies, results, and key insights into leadership and cross-functional teams, fostering alignment and understanding, and enhancing data-driven actions.</li><li>Ensure local awareness and alignment with global tools, standards and processes related to omnichannel execution.</li><li>Ensure building Sanofi Social media presence across Africa with strict adherence to Regulatory &nbsp;, Compliance rules &amp; regulations</li><li>Enhance Sanofi Websites Operations across Africa in collaboration with global Omnichannel team &amp; local medical &amp; marketing teams &nbsp;</li><li>Upgrade Sanofi omnichannel experience in events as well as accelerating reaching the North star of best-in-class customer experience across markets &amp; across channels</li><li>Build E2E Contents Cadence between global ,local , Omnichannel Medical &amp; commercial to have divers contests serving brands objectives &amp; matching customers’ expectations</li><li>Fulfill other job evolving needs/duties as required</li></ul><b>Ways of working </b><ul><li>You will be a member of Africa Omnichannel Operations Team.</li><li>You will foster partnerships and close collaboration between local cross-functional teams (i.e. Marketing, Medical, Digital and Procurement) and with the other pillars of GTMC, and drive structured ways of working among teams to deliver best-in-class omnichannel experiences for our customers.</li><li>You will operate in a lean but effective agile manner.</li><li>You will continuously work with GBU’s to deliver the value and insights expected from the Omnichannel Operations GTMC pillar as true partner in enabling business growth, establishing one single voice locally, prioritizing the needs of all businesses and the point of view of cross-functional teams.</li></ul><i>About you </i><b>Work Experience:</b><ul><li>5+ years leading Omnichannel, Customer Engagement or Digital Marketing operations, with a focus on content mapping and campaign execution within the pharma industry.</li><li>Strong execution skills with proven delivery of outstanding results.</li><li>High persistence and resilience.</li></ul><b>Knowledge:</b><ul><li>Omnichannel management experience and expertise, with existing omnichannel projects proficiency focusing on AI driven solutions (e.g Turing, GenAI).&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Strategic analysis and planning, project management, Change Management skills , IT knowledge and skills, proven impactful communication, presentation, persuasion, skills ability to work cross-functionally.&nbsp;&nbsp;</li></ul><b>Skills and Competencies:</b><ul><li><b>Business</b>: Good analytical skills; Ability to prioritize; Financial acumen; Over achievement against set objectives; Ability to take quality and agile decisions.</li><li><b>Leadership</b>: Leads by example and walks the talk; Demonstrates a high level drive, passion and ambition for high performance; Challenges continuously the status quo; Has well-developed time management skills, mastering in prioritizating tasks and planning own workloads to ensure deadlines and desired results are met.</li><li><b>Networking</b>: Has experience of successfully to deliver high performance in multicultural environments and in a matrix organization; Works well in cross-functional teams.</li><li><b>Personal Characteristics</b>: Hands-on, execution and result orientation, accountability, creativity, initiative, high persitance and resilience, stress management, learning agility, ability to work on one’s own, continuous improvement, listening skills.</li></ul><b>Take the Lead Values</b><ul><li><b>Aim Higher:</b> Focus on what matters, set high standards and move with urgency, learning from setbacks as we go to achieve higher performance.</li><li><b>Act for Patients:</b> Never compromise on integrity, eliminate barriers and partner with others to go faster and further for patients.</li><li><b>Be Bold:</b> Take thoughtful risks, seize opportunities and think beyond what's possible to accelerate our science and drive compelling growth.</li><li><b>Lead Together:</b> Build trust and collaborate openly on our shared goals, celebrate collective wins and foster a sense of belonging.</li></ul><i>Why choose us?</i><ul><li>Help shape the future of care for chronic and complex conditions like diabetes and cardiovascular disease - and make a real impact at scale, with medicines that reach over 100 million people each year.</li><li>Lead a high-impact portfolio with bold ambitions and significant upcoming launches.</li><li>Drive meaningful change in a streamlined, AI-powered organization that values smart, modern ways of working.</li><li>Expand your leadership impact through cross-functional collaboration and international career paths.</li></ul>Pursue <i>progress</i>, discover <i>extraordinary</i><p>Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.</p><br><p>At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.</p><br><p>Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Who we are</b> <br></span><p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology &amp; Transformation. <br>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. <br>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. <br>#VOIS #BeUnrivalled #CreateTheFuture</p><br><br><br><b>About this Role</b> <br><p>We are seeking an IT Service Desk Specialist to provide first-line service desk support for enterprise end users, supporting Vodafone Automotive and Global Catalogue users through a helpdesk-to-helpdesk support model. The role covers request management, incident management, authorisation management, service level management, relationship management, problem management and inventory-related support, while coordinating with internal teams, partners, affiliates and third-party suppliers to deliver timely, quality-focused resolutions.<br>This role is based in Cairo and sits within the Enterprise function, supporting service desk operations for Vodafone Automotive, a Vodafone Group entity delivering automotive products and services to multinational customers and their end users.</p><br><br><br><b>What you’ll do</b> <br><ul> <li>Receive and manage requests and incidents through channels such as M2M, Remedy, VGECO, ServiceNow, email, phone and other integrated portals, with a strong focus on call-based support.</li> <li>Acknowledge requests and incidents within agreed response times and ensure they are processed accurately in the relevant service support systems.</li> <li>Support Vodafone Automotive users and Global Catalogue users by analysing issues, processing tickets and orders, and providing clear updates throughout the ticket lifecycle.</li> <li>Take ownership of incidents, escalations, orders and tickets, including follow-up activities and liaison with partners until resolution.</li> <li>Validate requests and incidents against agreed templates to ensure the information submitted to the next level of support is complete and accurate.</li> <li>Liaise with internal and external partners, including OPAs, Service Managers and Account Managers, to support effective service delivery.&nbsp;</li> <li>Monitor agreed SLAs and proactively follow up with partners by email or phone to support timely resolution.</li> <li>Provide Level 1 support and first-time resolution where possible, with Level 2 support and resolution where applicable.</li> <li>Contribute to Incident Management, Knowledge Management, Quality Management and Problem Management processes.&nbsp;</li> <li>Create and maintain FAQ content, knowledge management materials and contact lists to improve service desk effectiveness.&nbsp;</li> <li>Authorise senders and callers against authorised contact lists using defined validation procedures, and report unauthorised communications to the correct authorised contacts.&nbsp;</li> <li>Submit requests to add, remove or update authorised contacts through the appropriate internal teams.</li> <li>Contribute to service improvement initiatives that enhance the service desk operation and customer experience.</li> </ul><br><br><b>Who you are</b> <br><ul> <li>You have experience working in a customer-facing support function, preferably within IT.&nbsp;</li> <li>You bring good technical and IT knowledge, with the ability to analyse customer issues and support practical resolutions.&nbsp;</li> <li>You have experience working in a multi-partner environment and can collaborate effectively with internal and external stakeholders.</li> <li>You are confident using Microsoft Office applications and service support systems.</li> <li>You communicate clearly in business-level German and English, both written and spoken.</li> <li>You are organised, analytical and able to manage detailed issue investigation while maintaining a helpful and customer-focused approach.</li> <li>You can work effectively in an international and virtual team environment.</li> <li>You are comfortable working in dynamic, changing environments and can adapt your approach as business needs evolve.</li> <li>Knowledge of ITIL processes or an ITIL v3 qualification would be an advantage.</li> <li>Familiarity with Remedy or other support tools, shared service centre experience, Vodafone process knowledge, relevant qualifications or a general understanding of IoT would be beneficial.</li> <li>Additional written and spoken language skills, especially Spanish, French, Italian or Hungarian, would be an advantage</li> </ul><br><br><b>Not a perfect fit?</b> <br><p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p><br><br><br><b>What's in it for you</b> <br><ul> <li>An opportunity to support multinational Vodafone Automotive customers and enterprise end users in a global service environment.</li> <li>Exposure to a broad service desk model covering incident management, request management, authorisation management, service level management, knowledge management and problem management.</li> <li>The chance to collaborate with internal teams, partners, affiliates and third-party suppliers across a multi-partner support ecosystem.</li> <li>Practical experience with service support tools and integrated customer support portals, including Remedy, VGECO, ServiceNow, M2M, email and phone-based support channels.&nbsp;</li> <li>A role that supports continuous service improvement and encourages contribution to improved service desk operations.</li> </ul><br><br><b>What skills you will learn</b> <br><ul> <li>End-to-end incident, request, ticket and order lifecycle management within an enterprise service desk environment.</li> <li>SLA monitoring, escalation follow-up and partner coordination across internal and external support teams.&nbsp;</li> <li>Knowledge management practices, including FAQ creation, support collateral maintenance and contact list management.</li> <li>Authorisation management and validation procedures for approved contacts and support communications.</li> <li>Practical application of ITIL-aligned service management processes, including incident, problem, quality and knowledge management.</li> <li>Customer communication, issue analysis and first-time resolution techniques in a multilingual support environment</li> </ul><br><br><b>VOIS Equal Opportunity Employer Commitment</b> <br><p>Vodafone&nbsp;recognises&nbsp;and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race,&nbsp;colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.&nbsp;</p><br><br><br><b>Join Us</b> <br><p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. <br>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. <br>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p><br><br><br><b>Alert </b> <br><p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. <br>#JDEnhancedByTARA</p><br><br><br><b>Follow us on social media</b> <br> <ul> <li>LinkedIn: VOIS on LinkedIn</li> <li>Facebook:&nbsp;VOIS on Facebook</li> <li>Instagram:&nbsp;VOIS on Instagram</li> <li>You can also chat with our employees to learn more about our projects:&nbsp;Chat with VOIS employees</li> </ul> <br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Who we are</b> <br></span><p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology &amp; Transformation. <br>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. <br>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. <br>#VOIS #BeUnrivalled #CreateTheFuture</p><br><br><br><b>About this Role</b> <br><p>We are seeking an IT Service Desk Specialist to provide first-line service desk support for enterprise end users, supporting Vodafone Automotive and Global Catalogue users through a helpdesk-to-helpdesk support model. The role covers request management, incident management, authorisation management, service level management, relationship management, problem management and inventory-related support, while coordinating with internal teams, partners, affiliates and third-party suppliers to deliver timely, quality-focused resolutions.<br>This role is based in Cairo and sits within the Enterprise function, supporting service desk operations for Vodafone Automotive, a Vodafone Group entity delivering automotive products and services to multinational customers and their end users.</p><br><br><br><b>What you’ll do</b> <br><ul> <li>Receive and manage requests and incidents through channels such as M2M, Remedy, VGECO, ServiceNow, email, phone and other integrated portals, with a strong focus on call-based support.</li> <li>Acknowledge requests and incidents within agreed response times and ensure they are processed accurately in the relevant service support systems.</li> <li>Support Vodafone Automotive users and Global Catalogue users by analysing issues, processing tickets and orders, and providing clear updates throughout the ticket lifecycle.</li> <li>Take ownership of incidents, escalations, orders and tickets, including follow-up activities and liaison with partners until resolution.</li> <li>Validate requests and incidents against agreed templates to ensure the information submitted to the next level of support is complete and accurate.</li> <li>Liaise with internal and external partners, including OPAs, Service Managers and Account Managers, to support effective service delivery.&nbsp;</li> <li>Monitor agreed SLAs and proactively follow up with partners by email or phone to support timely resolution.</li> <li>Provide Level 1 support and first-time resolution where possible, with Level 2 support and resolution where applicable.</li> <li>Contribute to Incident Management, Knowledge Management, Quality Management and Problem Management processes.&nbsp;</li> <li>Create and maintain FAQ content, knowledge management materials and contact lists to improve service desk effectiveness.&nbsp;</li> <li>Authorise senders and callers against authorised contact lists using defined validation procedures, and report unauthorised communications to the correct authorised contacts.&nbsp;</li> <li>Submit requests to add, remove or update authorised contacts through the appropriate internal teams.</li> <li>Contribute to service improvement initiatives that enhance the service desk operation and customer experience.</li> </ul><br><br><b>Who you are</b> <br><ul> <li>You have experience working in a customer-facing support function, preferably within IT.&nbsp;</li> <li>You bring good technical and IT knowledge, with the ability to analyse customer issues and support practical resolutions.&nbsp;</li> <li>You have experience working in a multi-partner environment and can collaborate effectively with internal and external stakeholders.</li> <li>You are confident using Microsoft Office applications and service support systems.</li> <li>You communicate clearly in business-level German and English, both written and spoken.</li> <li>You are organised, analytical and able to manage detailed issue investigation while maintaining a helpful and customer-focused approach.</li> <li>You can work effectively in an international and virtual team environment.</li> <li>You are comfortable working in dynamic, changing environments and can adapt your approach as business needs evolve.</li> <li>Knowledge of ITIL processes or an ITIL v3 qualification would be an advantage.</li> <li>Familiarity with Remedy or other support tools, shared service centre experience, Vodafone process knowledge, relevant qualifications or a general understanding of IoT would be beneficial.</li> <li>Additional written and spoken language skills, especially Spanish, French, Italian or Hungarian, would be an advantage</li> </ul><br><br><b>Not a perfect fit?</b> <br><p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p><br><br><br><b>What's in it for you</b> <br><ul> <li>An opportunity to support multinational Vodafone Automotive customers and enterprise end users in a global service environment.</li> <li>Exposure to a broad service desk model covering incident management, request management, authorisation management, service level management, knowledge management and problem management.</li> <li>The chance to collaborate with internal teams, partners, affiliates and third-party suppliers across a multi-partner support ecosystem.</li> <li>Practical experience with service support tools and integrated customer support portals, including Remedy, VGECO, ServiceNow, M2M, email and phone-based support channels.&nbsp;</li> <li>A role that supports continuous service improvement and encourages contribution to improved service desk operations.</li> </ul><br><br><b>What skills you will learn</b> <br><ul> <li>End-to-end incident, request, ticket and order lifecycle management within an enterprise service desk environment.</li> <li>SLA monitoring, escalation follow-up and partner coordination across internal and external support teams.&nbsp;</li> <li>Knowledge management practices, including FAQ creation, support collateral maintenance and contact list management.</li> <li>Authorisation management and validation procedures for approved contacts and support communications.</li> <li>Practical application of ITIL-aligned service management processes, including incident, problem, quality and knowledge management.</li> <li>Customer communication, issue analysis and first-time resolution techniques in a multilingual support environment</li> </ul><br><br><b>VOIS Equal Opportunity Employer Commitment</b> <br><p>Vodafone&nbsp;recognises&nbsp;and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race,&nbsp;colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.&nbsp;</p><br><br><br><b>Join Us</b> <br><p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. <br>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. <br>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p><br><br><br><b>Alert </b> <br><p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. <br>#JDEnhancedByTARA</p><br><br><br><b>Follow us on social media</b> <br> <ul> <li>LinkedIn: VOIS on LinkedIn</li> <li>Facebook:&nbsp;VOIS on Facebook</li> <li>Instagram:&nbsp;VOIS on Instagram</li> <li>You can also chat with our employees to learn more about our projects:&nbsp;Chat with VOIS employees</li> </ul> <br><br><br><br> </div>

<p><h4>Job summary</h4> <p>Responsible for maximizing revenue and profit associated with rooms and function space in participating cluster properties. Position is accountable for preparing forecasts, budgets and projections, as well as pricing, positioning and inventory management. Oversees processes associated with demand, revenue, forecasting, inventory management and opportunity analysis. Works with the sales strategy team to develop the hotel(s)’ sales strategy and ensure implementation. Identifies future revenue opportunities and effectively communicates strategies to the sales organization.</p> <h4>Candidate profile</h4> <h4>Education and experience</h4> <ul> <li>2-year degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 2 years experience in the revenue management, sales and marketing, or related professional area.</li> <li>OR</li> <li>4-year bachelor's degree in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; no work experience required.</li> </ul> <h4>Core work activities</h4> <h4>Analyzing and reporting revenue management data</h4> <ul> <li>Compiles information, analyzes and monitors actual sales against projected sales.</li> <li>Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.</li> <li>Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.</li> <li>Analyzes information and evaluates results to choose the best solution and solve problems.</li> <li>Provides revenue strategy and analysis functional expertise and leadership to general managers, property leadership teams and market sales leaders.</li> <li>Translates or explains what information means and how it can be used.</li> <li>Evaluates effectiveness of property participation in electronic sales channels.</li> <li>Analyzes competitive sets, price positioning, seasonality, mix and displacement on a continuous basis.</li> <li>Prepares forecasts of revenue, profit, demand and occupancy for rooms and function space – 3-month and 6 month, long range and budget.</li> <li>Assists hotels with pricing and provides input on business evaluation recommendations.</li> <li>Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals.</li> <li>Generates updates on transient segment each period.</li> <li>Works with Market VP, Market GM and GMs to assist in pricing analyses for all products in Market.</li> <li>Assists with account diagnostics process and validates conclusions.</li> </ul> <h4>Managing revenue management projects and strategy</h4> <ul> <li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li> <li>Understands and meets the needs of key stakeholders (owners, corporate, guests, etc.).</li> <li>Updates market and revenue knowledge and aligns strategies and approaches accordingly.</li> <li>Establishes long-range objectives and specifies the strategies and actions to achieve them.</li> <li>Works closely with Sales and Marketing for business opportunities, aims to increase profitability of the organization.</li> <li>Achieves and exceeds goals including performance goals, budget goals, team goals, etc.</li> <li>Takes a predetermined strategy and drives the execution of that strategy.</li> <li>Thinks creatively and practically to develop, execute and implement new business plans.</li> <li>Explores opportunities that drive profit, create value for clients, and encourage innovation; challenges existing processes/systems/products to make improvements.</li> <li>Manages all revenue, profit and demand data associated with rooms and function space.</li> <li>Provides recommendations to improve effectiveness of revenue analysis processes.</li> <li>Attends meetings to plan, organize, prioritize, coordinate and manage activities and solutions.</li> <li>Develops specific goals and plans to prioritize, organize, and accomplish your work.</li> <li>Develops the Business Outlook Strategy.</li> <li>Determines sales strategies and communicates to market sales leadership, marketing communications teams and property leadership.</li> <li>Establishes and maintains effective and rational pricing strategies for rooms and function space.</li> <li>Develops and executes the hotel(s) strategic plan(s).</li> <li>Oversees the annual pricing process for transient, group and catering rooms, function space and audio-visual.</li> <li>Provides critical input to market leaders for development of property and overall revenue sales strategy.</li> <li>Ensures hotel strategies conform to brand philosophies and initiatives.</li> <li>Ensures that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate.</li> <li>Prepares sales strategy meeting agenda, supporting documentation and leads property and/or cluster meetings.</li> <li>Conducts sales strategy analysis and refines as appropriate to increase market share for all properties.</li> <li>Develops 6-month, 12-month and 2-year strategic action plans for management of cluster transient revenues.</li> <li>Manages inventory to maximize cluster rooms revenue.</li> <li>Ensures property diagnostic processes (PDP) are used to maximize revenue and profits.</li> <li>Initiates, implements and evaluates revenue tests.</li> </ul> <h4>Building successful relationships</h4> <ul> <li>Provides revenue strategy expertise and leadership to general managers, property leadership teams and market sales leaders.</li> <li>Identifies and communicates revenue and profit opportunities to property leadership teams and sales organization.</li> <li>Develops and manages internal key stakeholder relationships.</li> <li>Provides targeted and timely communication of results, achievements and challenges to the stakeholders.</li> </ul> <h4>Managing and conducting human resources activities</h4> <ul> <li>Interviews and hires employees with the appropriate skills to meet the business needs of the unit.</li> <li>Develops, implements and maintains a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.</li> <li>Utilizes all available on the job training tools for employees.</li> <li>Communicates performance expectations in accordance with job descriptions for each position and monitors progress.</li> <li>Conducts employee performance appraisals according to Standard Operating Procedures.</li> <li>Administers bonus and incentive programs.</li> <li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li> <li>Solicits feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems and concerns.</li> <li>Manages employee progressive discipline procedures for areas of responsibility.</li> <li>Ensures regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicate expectations, recognize performance and produce desired business results.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.</p> <p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</p> <p>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p> <p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<p><h4>Company description</h4> <p>Portaluna, a Morgans Originals hotel</p> <p>Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know -- connecting people to the city, the culture and the moment.</p> <p>This is an exciting new position within Ennismore’s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.</p> <h4>Job description</h4> <h4>Responsibilities</h4> <strong>Operational management:</strong><br> <li>Oversee the in-room dining operations, including taking orders, preparing and delivering food, and ensuring accuracy and efficiency in the execution of service. Monitor the flow of orders from the kitchen to guest rooms, ensuring a smooth and streamlined process, ensuring seamless coordination between front-of-house and back-of-house teams.</li> <li>Ensure timely and high-quality delivery of in-room dining orders, with attention to detail in food presentation and guest requests.</li> <li>Ensure smooth coordination between kitchen and service teams to guarantee guest satisfaction.</li> <li>Maintain a thorough understanding of the menu offerings, including specials and promotions, ensuring all team members are knowledgeable.</li> <strong>Team leadership:</strong><br> <li>Lead, mentor, and train the in-room dining team ensuring they adhere to service standards and operational procedures.</li> <li>Foster a collaborative and positive team environment, providing guidance and support to staff while maintaining high levels of performance.</li> <li>Conduct regular team meetings and training sessions to improve operational efficiency, service quality, and guest satisfaction.</li> <li>Set performance expectations, provide coaching and support, and recognize team achievements.</li> <strong>Guest experience & satisfaction:</strong><br> <li>Ensure exceptional guest experiences by delivering a personalized service with attention to detail in the in-room dining experience.</li> <li>Build and maintain strong relationships with repeat guests and VIPs, understanding their preferences and needs, and ensuring a personalized experience.</li> <li>Address any guest concerns or complaints regarding in-room dining promptly and professionally, working to resolve issues and ensure satisfaction.</li> <li>Proactively anticipate guest preferences and needs, offering customized service and menu suggestions to enhance their stay.</li> <li>Monitor guest feedback and consistently work towards improving the overall guest experience.</li> <strong>Revenue generation & upselling:</strong><br> <li>Collaborate with the F&B operations manager and F&B director to develop pricing strategies for the in-room dining menu, ensuring profitability while maintaining competitive rates.</li> <li>Promote upselling and cross-selling of premium items, wines, and specialty services to enhance guest experience and increase revenue.</li> <li>Monitor sales and financial performance, identifying opportunities to improve revenue and control costs through efficient operations.</li> <strong>Inventory & stock control:</strong><br> <li>Oversee inventory control for in-room dining supplies, ensuring stock levels are maintained and orders are placed in a timely manner.</li> <li>Ensure the proper storage and handling of food and beverage items, as well as any other items used for room service.</li> <li>Monitor stock rotation and waste management, ensuring that supplies are fresh and utilized efficiently.</li> <strong>Staffing & scheduling:</strong><br> <li>Create and manage the staff schedule, ensuring proper coverage for peak times while maintaining efficient operations during off-peak hours.</li> <li>Oversee recruitment and onboarding of new staff, ensuring they meet the in-room dining's service standards.</li> <li>Provide continuous feedback to the team, conduct performance appraisals, and ensure training needs are met.</li> <li>Monitor performance and provide feedback to ensure high levels of customer satisfaction and adherence to operational standards.</li> <li>Support the development of team members, creating opportunities for growth and promoting internal talent.</li> <strong>Menu planning & quality control:</strong><br> <li>Collaborate with the executive chef and F&B operations manager and F&B director to review and update the in-room dining menu to reflect current trends, seasonal ingredients, and guest preferences.</li> <li>Ensure the quality and presentation of food and beverages meet the hotel’s high standards before being sent to the guest room.</li> <li>Maintain strict hygiene and food safety standards within the in-room dining service.</li> <li>Maintain strong communication with the kitchen team to guarantee timely food delivery and address any operational challenges.</li> <strong>Health, safety & compliance:</strong><br> <li>Ensure that all health, safety, and hygiene regulations are followed in the in-room dining department.</li> <li>Ensure all team members are trained in food safety and hygiene practices, and adhere to local and company standards.</li> <li>Monitor the cleanliness of all in-room dining equipment, staff uniforms, and work areas.</li> <li>Conduct regular checks to ensure compliance with local regulations, including food safety, fire safety, and employee health protocols.</li> <strong>Collaboration with other departments:</strong><br> <li>Work closely with other F&B outlets, housekeeping, and front desk to ensure seamless communication and coordination for smooth delivery of in-room dining services.</li> <li>Coordinate with housekeeping to ensure that any special guest requests are met, such as specific dietary requirements or preferences for room setups.</li> <strong>Administrative & reporting:</strong><br> <li>Prepare and submit weekly and monthly reports on operational performance, guest feedback, and financial results.</li> <li>Maintain records of guest preferences, complaints, and requests, using this data to improve services and meet guest needs.</li> <li>Maintain accurate records of inventory, sales, payroll, and employee attendance.</li> <li>Oversee the completion of daily reports and operational checklists, ensuring all tasks are performed in a timely and efficient manner.</li> <strong>Additional responsibilities:</strong><br> <li>Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</li> <h4>Qualifications</h4> <strong>Abilities, key competencies, skills</strong><br> <p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience.</p> <strong>Leading myself</strong><br> <li>Positive orientation</li> <li>Operational decision making</li> <li>Self-development & management</li> <strong>Leading others</strong><br> <li>Developing an empowered team</li> <li>Leading an engaged and diverse team</li> <li>Communication</li> <strong>Leading the business</strong><br> <li>Advocating guest passion</li> <li>Business planning and analysis</li> <li>Business improvement and change</li> <strong>Experience, certificates, education</strong><br> <li>Experience: Minimum of 2-3 years in a supervisory / leadership role in in-room dining operations, preferably in a luxury hospitality environment. Experience in financial management, revenue optimization, and cost control.</li> <li>Education: Bachelor’s degree in Hospitality Management, Business Administration, or a related field.</li> <li>Skills & attributes: <ul> <li>Strong leadership and people management skills.</li> <li>Excellent interpersonal and communication abilities.</li> <li>Attention to detail and strong organizational skills.</li> <li>Proven ability to manage multiple priorities and meet deadlines.</li> <li>Ability to handle confidential and sensitive information.</li> <li>Strong understanding of food and beverage trends, menu development, and service excellence.</li> <li>Proficiency in relevant software and MS Office Suite.</li> <li>Professional and well-presented at all times.</li> <li>Customer-centric approach with a passion for hospitality.</li> <li>Proactive problem-solver with a solutions-oriented mindset.</li> <li>Ability to work in a fast-paced, dynamic environment.</li> <li>Must be able to handle multiple tasks and adapt to changing priorities.</li> </ul> </li> <li>Language: <ul> <li>Excellent reading, writing and oral proficiency in English language.</li> <li>Ability to speak other languages and basic understanding of local languages will be an advantage.</li> </ul> </li> <h4>Additional information</h4> <p><strong>What awaits you...</strong></p> <li>The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.</li> <li>The ability to challenge the norm and work in an environment that is both creative and rewarding.</li> <li>Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.</li> <li>A competitive package and plenty of development opportunities.</li></p><p></p>

<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p> <p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p> <h4>What you'll be doing</h4> <p>We are seeking an IT Support Associate (Workplace Technology Associate) to deliver exceptional technical support and service management across Chalhoub’s workplace technology ecosystem. This role is integral to ensuring that all employees experience reliable, secure, and efficient technology services across our offices and retail environments.</p> <p>The Workplace Associate will manage the resolution of incidents and requests within the End User Computing (EUC) and Workplace Technology team, provide escalation support, and oversee vendor performance for IT, AV, telephony, and print infrastructure. This role requires a proactive problem-solver who can balance hands-on technical expertise with vendor and stakeholder management, driving continuous improvement and ensuring compliance with SLAs, KPIs, and Chalhoub’s service standards.</p> <h4>Infrastructure & Technology Support</h4> <ul> <li>Setup of and support of all retail shops, including POS, printer, barcode scanner, and basic application support.</li> <li>Troubleshoot and resolve issues with Point-of-Sale (POS) systems, inventory management, PCs, printers, phones, and networks for store staff.</li> <li>Windows/macOS devices, iOS/Android, handheld devices, conferencing platforms (Zoom, MS Teams), and connectivity tools (VPN, broadband, 5G, LAN/WAN, Wi-Fi).</li> <li>Conduct planned preventative maintenance with vendors to resolve recurring issues.</li> <li>Demonstrate knowledge in designing, installing, and maintaining workplace hardware and workstations.</li> <li>Onsite travel between Corporate Office, Stores, Warehouse, and CADF.</li> </ul> <h4>Vendor & Partner Management</h4> <ul> <li>Oversee external technology vendors to ensure compliance with KPIs and SLAs.</li> <li>Manage vendor resources for operational projects, installations, and decommissions.</li> <li>Collaborate closely with Service Desk, NOC, Network Engineering, and Service Operations teams.</li> </ul> <h4>Operations & Reporting</h4> <ul> <li>Maintain compliance with risk, security, and change policies.</li> <li>Provide regular reporting on EUC operations, vendor performance, and status updates.</li> <li>Support budgeting for territory-related OPEX and technology asset lifecycle, including procurement.</li> </ul> <h4>Continuous Improvement & Leadership</h4> <ul> <li>Identify and implement methods to improve EUC team efficiency and effectiveness.</li> <li>Analyze ticket data and user feedback to address recurring issues.</li> <li>Mentor and coach Workplace Associates, acting as an escalation point.</li> <li>Collaborate with leadership to adopt innovative technologies and streamline processes.</li> </ul> <h4>Customer Experience</h4> <ul> <li>Serve as regional point of contact for escalations, ensuring timely resolution.</li> <li>Build trust and maintain close working relationships with stakeholders across the business.</li> <li>Contribute to employee NPS by delivering proactive, reliable, and customer-focused service.</li> </ul> <h4>Store Openings, Closures & Renovations</h4> <p>Support workplace technology activities for new store openings, closures, relocations, and renovations, ensuring all required IT equipment, connectivity, POS devices, printers, scanners, handhelds, and related workplace technology are prepared, installed, tested, recovered, or decommissioned as required.</p> <p>Coordinate with Retail Operations, Store Planning, Projects, vendors, Service Desk, Network, and other Tech teams to ensure technology readiness, clear ownership of actions, timely escalation of blockers, and smooth handover during go-live, closure, or renovation milestones.</p> <h4>E-Invoicing / E-Receipt Support</h4> <ul> <li>Support E-Invoice and E-Receipt incidents and requests by ensuring correct categorization, country/location selection, routing, prioritization, and escalation based on business impact and country-specific requirements.</li> <li>Assist with operational issues related to invoice integration, GS1, invoice extraction, receipt processing, and other related workflows, while working with Service Management and ITSM teams to improve routing logic, subcategory-based priority rules, and reporting visibility.</li> </ul> <h4>What you’ll need to succeed:</h4> <h4>Experience & Background</h4> <ul> <li>0-3 years of IT support and workplace technology experience in enterprise or multi-site environments for retail.</li> <li>Strong break/fix expertise across Windows 10/11, macOS, laptops, desktops, mobile devices, and printers.</li> <li>Experience supporting mobile devices, broadband/5G connectivity, and remote access tools.</li> <li>Familiarity with Active Directory, Microsoft Intune, Entra, MDM platforms including Apple Business Manager, and asset management.</li> <li>Proven skills in vendor management and service delivery oversight.</li> </ul> <h4>Technical Skills</h4> <ul> <li>Knowledge of workplace technology infrastructure, including AV systems, telephony, Wi-Fi, LAN, and WAN networks.</li> <li>Hands-on experience with VPNs, Single Sign-On (SSO), Multi-Factor Authentication (MFA), and enterprise mobility solutions.</li> <li>Proficiency in Microsoft Office Suite (Outlook, Teams, Excel, Word) and conferencing platforms such as Zoom, Teams, and Google Meet.</li> <li>Strong troubleshooting, prevention, and problem-solving skills.</li> </ul> <h4>Certifications (Preferred)</h4> <ul> <li>ITIL Foundation, A+.</li> <li>Microsoft certifications (MCSE/MCSA).</li> <li>Cisco Certifications (CCNA, CCNP).</li> <li>Hardware certifications (HP, Apple, Lenovo).</li> </ul> <h4>Core Competencies & Values</h4> <ul> <li>Adjust communication styles to meet stakeholder needs with clarity and impact.</li> <li>Recognize and embrace diverse perspectives in problem-solving.</li> <li>Remain resilient and optimistic in challenging situations.</li> <li>Prioritize customer needs in all decisions, creating tailored solutions.</li> <li>Exhibit critical thinking and sound judgment in resolving complex issues.</li> <li>Support talent development and foster a collaborative culture.</li> </ul> <h4>Soft Skills</h4> <ul> <li>Excellent communication and stakeholder management with a customer-first approach.</li> <li>Ability to multitask in high-pressure, project-based environments.</li> <li>Strong analytical mindset with focus on continuous improvement.</li> <li>Professionalism, discretion, and ability to mentor peers effectively.</li> </ul> <h4>What we can offer you</h4> <p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities, and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p> <p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p> <h4>Using GenAI in your application process</h4> <p>To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.</p> <h4>We invite all applicants to apply</h4> <p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p> <p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>

<p><h4>Connect to your career at Deloitte</h4> <p>Deloitte, established globally in 1845, is the world’s largest and leading professional services firm, providing audit & assurance, tax & legal, consulting, and related services to public and private clients spanning multiple industries. Present in more than 150 countries, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation.</p> <p>Deloitte Innovation Hub (DIH) is a strategic initiative to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients’ most complex business problems, across portfolios that include <strong>Strategy & Transactions</strong>, <strong>Customer</strong>, <strong>Engineering, AI & Data</strong>, <strong>Enterprise, Technology & Performance</strong>, and <strong>Cyber</strong>. DIH is aiming to become the destination for top talents in Egypt for a long, exciting career.</p> <p>We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action.</p> <h4>Connect to your opportunity</h4> <p>At Deloitte, you will be empowered to make a real impact. You will be working on diverse and exciting projects, collaborating with experts across various fields to deliver innovative solutions. Your role will involve:</p> <ul> <li><strong>Cyber strategy development:</strong> Support the design and execution of cybersecurity strategies, operating models, and governance frameworks tailored to client needs and aligned with industry standards.</li> <li><strong>Client advisory & engagement:</strong> Participate in client workshops and strategic discussions to assess current-state maturity, identify transformation opportunities, and provide actionable recommendations.</li> <li><strong>Presentation & proposal development:</strong> Prepare compelling presentations and proposals that clearly articulate cybersecurity transformation strategies and value propositions.</li> <li><strong>Research and benchmarking:</strong> Conduct research and market analysis to stay ahead of emerging cyber risks, technologies, regulatory trends, and best practices that inform strategy design.</li> <li><strong>Content development and ideation:</strong> Create strategic materials including transformation roadmaps, executive reports, awareness content, and training assets that address specific client challenges.</li> <li><strong>Team collaboration:</strong> Work closely with team members and cross-functional stakeholders to deliver integrated solutions and contribute to the growth of Deloitte’s Cyber Strategy & Transformation practice.</li> </ul> <h4>Connect to your skills and professional experience</h4> <p>You excel at taking initiative and contributing positively to team efforts. You are a great listener and can help grow our business while maintaining high standards, integrity, and culture. We value teamwork and will provide you with the support needed to succeed. You are proactive, motivated, and ready to tackle challenges while collaborating effectively with your colleagues.</p> <h4>Essentials</h4> <ul> <li>Solid understanding of cybersecurity concepts, risks, and emerging threats, with the ability to stay current on industry trends and standards (e.g., ISO 27001, NIST CSF).</li> <li>Familiarity with risk assessment methodologies, cyber maturity models, and frameworks (e.g., SCyWF, SFIA, NICE).</li> <li>Proven experience delivering cybersecurity strategies, operating models, governance frameworks, and transformation roadmaps. Background in policy design and cyber awareness programs is a plus.</li> <li>Ability to assess current cyber postures, identify gaps, and define actionable improvement plans.</li> <li>Evaluate evolving threats and inform strategic direction through landscape analysis and research.</li> <li>Skilled at conducting market research and integrating global leading practices into client solutions.</li> <li>Able to interpret KRIs/KPIs and measure cybersecurity maturity and initiative performance.</li> </ul> <h4>Other desirables</h4> <ul> <li>Bachelor's degree in cybersecurity, information technology, computer science, or a related field.</li> <li>Minimum of 7 years of experience in cyber security and risk assessment.</li> <li>English proficiency is a must.</li> <li>Experience in a consulting or advisory role with cybersecurity background.</li> <li>Experience in a project management role, managing resources, following up on project due dates, reporting, and escalating risks to management.</li> <li>Leadership skills with the ability to assign tasks and manage junior team members, lead client sessions, and present recommendations.</li> <li>Willingness to explore new ideas and approaches to drive client success, with flexibility for travel and working hours.</li> </ul> <h4>Connect to your business – Technology & Transformation</h4> <p>Distinctive thinking, deep expertise, and collaborative working. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we’ll make an impact that matters.</p> <h4>Personal independence</h4> <p>Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to several audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your immediate family members are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further detail as you progress through the recruitment process.</p> <h4>Connect with your colleagues</h4> <p><strong>Location:</strong> Cairo, Egypt</p> <p>“What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte’s clients include many of the world’s largest organizations; I wanted to be part of a team that made a difference that I could be proud of.” – Dan, Technology & Transformation</p> <p>“Everyone always says ‘it’s the people,’ and that’s true. Working for a brand you feel proud of feels pretty good too. And you don’t have any stress about fitting into a particular stereotype, because there are so many different types of people in Deloitte Digital.” – Gillian, Technology & Transformation</p> <h4>Our commitment to you</h4> <p>Making an impact is more than just what we do: it’s why we’re here. So, we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.</p> <p>We want you. The true you. Your own strengths, perspective, and personality. So, we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.</p> <p>Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.</p> <h4>Connect to your next step</h4> <p>A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.</p></p><p></p>

<p><h4>Connect to your career at Deloitte</h4> <p>Deloitte, established globally in 1845, is the world’s largest and leading professional services firm, providing audit & assurance, tax & legal, consulting, and related services to public and private clients spanning multiple industries. Present in more than 150 countries, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation.</p> <p>Deloitte Innovation Hub (DIH) is a strategic initiative established by Deloitte North & South Europe (NSE) to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients’ most complex business problems, across portfolios that include ‘Strategy & Transactions’, ‘Customer’, ‘Engineering, AI & Data’, ‘Enterprise, Technology & Performance’ and ‘Cyber’.</p> <p>DIH is aiming to become the destination for top talents in Egypt for a long, exciting career. We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action.</p> <h4>Connect to your opportunity</h4> <p>We are seeking a skilled and passionate Node.js Application Engineer to join our growing team. In this role, you will be responsible for the operational excellence, monitoring, and continuous improvement of our production Node.js applications hosted on AWS. You will work closely with development teams to ensure smooth deployments, troubleshoot issues, and implement enhancements to optimize performance, reliability, and scalability.</p> <p>As a full stack operator (3rd level support) engineer you will:</p> <ul> <li>Manage and maintain production Node.js applications deployed on AWS infrastructure.</li> <li>Implement and manage monitoring and alerting systems to ensure application health and performance.</li> <li>Proactively identify and troubleshoot performance bottlenecks, errors, and other production issues.</li> <li>Collaborate with development teams to streamline deployments and implement CI/CD pipelines.</li> <li>Contribute to the development of automation scripts and tools to improve operational efficiency.</li> <li>Stay up-to-date with the latest Node.js best practices, AWS services, and DevOps methodologies.</li> <li>Contribute to the development of ReactJS and NextJS for frontend web development.</li> </ul> <h4>Connect to your skills and professional experience</h4> <p>As an engineer with a strong base of software engineering and 3rd level support, it will be your job to build and operate/support technical platforms and systems that underpin some of our most exciting client projects.</p> <p>We are looking for individuals who can embed themselves with our clients and multinational Deloitte teams and work with other developers, business analysts, and test managers; ensuring that systems are built in a way that makes them fast, maintainable, and able to handle frequent incremental change.</p> <h4>What you must have:</h4> <ul> <li>3 – 6 years of relevant experience.</li> <li>Proven experience developing and deploying production-ready Node.js applications.</li> <li>Experience with ReactJS and NextJS for frontend web development.</li> <li>Strong understanding of AWS services such as Lambda, S3, CloudWatch, and others.</li> <li>Experience with infrastructure-as-code tools like Terraform or CloudFormation.</li> <li>Proficiency in setting up and managing monitoring and logging systems (e.g., Splunk, New Relic, ELK stack).</li> <li>Experience with serverless architectures and AWS Lambda.</li> <li>Strong troubleshooting and problem-solving skills.</li> <li>Excellent communication and collaboration skills.</li> <li>Experience with agile methodologies and associated toolsets and code repositories.</li> <li>Strong collaboration and stakeholder engagement skills.</li> <li>Self-motivated and organised person.</li> <li>High level of attention to detail, the ability to think architecturally at ‘big picture’ level and able to translate this into practical implementation.</li> </ul> <h4>Desirable:</h4> <ul> <li>Knowledge of security best practices for web applications.</li> <li>Experience with Apollo Server.</li> <li>Experience with SNS, EventBridge, Step Functions.</li> </ul> <h4>What we would like you to have:</h4> <p>Good communication skills and the ability to work as a part of a squad – reaching out to team members, good interaction in sprint ceremonies like story grooming, retrospective, etc.</p> <h4>Qualities we are looking for:</h4> <p><strong>You’re a natural at taking initiative:</strong> Someone who brings out the best in others and is a brilliant listener. You will help to grow our engineering practice without compromising standards, integrity, or culture. You enjoy the ever-changing landscape of technology and love to keep on top of changes and improvements.</p> <p><strong>You’re great at communicating ideas:</strong> Someone who can clearly communicate their thoughts and ideas over any medium, adapting technical content to match their audience.</p> <p><strong>You enjoy mentoring others:</strong> Someone who is open to paying their skills forward, building up our junior talent and supporting other brilliant engineers.</p> <h4>Connect to your service line – Technology & Transformation</h4> <p>Distinctive thinking, deep expertise, and collaborative working. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we’ll make an impact that matters.</p> <h4>Connect with your colleagues</h4> <p>Location: Cairo, Egypt</p> <p>Hybrid working model (2-3 days from office). We trust you to make the right choices around where, when, and how you work. You’ll be able to make decisions about how you work best, to be collaborative, learn from colleagues, share your experiences, build the relationships that will fuel your career and prioritize your wellbeing. Having great conversations with your team and your leadership paves the way for great collaborative ways of working.</p> <h4>Our commitment to you</h4> <p>Making an impact is more than just what we do: it’s why we’re here. We strive to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.</p> <p>We want you. The true you. Your own strengths, perspective, and personality. We nurture a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.</p> <p>Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.</p> <h4>Connect to your next step</h4> <p>A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.</p></p><p></p>

About Charly Charly is a digital agency designing and building web, brand, UX/UI, ecommerce, and product experiences for US clients. Our legal home is San Francisco, with a team mostly across Europe and part in Latin America. We're 11 people, small enough that one strong hire genuinely changes the trajectory of the company, and we take the work seriously without taking ourselves too seriously.<br>About the Role We're looking for a high-performing B2B growth generalist to help the company grow. This is a hands-on, tactical role: you'll take a lot of the growth and business-development work off the founder's plate, running the experiments, campaigns, and website work that bring in the right clients. You won't just advise, you'll execute, and you'll come to us with ideas we haven't thought of. You'll work closely with the CEO, with real ownership over how we find and win business.<br>What You'll DoRun growth experiments end to end, design, launch, and analyze tests across channels and funnel stages Manage campaigns: cold email, Linked In, organic, and paid, optimizing against clear KPIsOwn CRO across our site and client-facing work, find friction, test fixes, improve conversion Improve the Charly website: SEO, GEO (generative engine optimization), landing pages, and portfolio pages with real project metrics Write blog content and manage/oversee SEO and GEO specialists and tooling Oversee our Google Ads contractor, brief them, review performance, and execute the landing-page and campaign changes needed Set up and manage marketing infrastructure: CRM on the website, cold email systems, alerts, automation Run prospect research for sales: use tools to evaluate target companies' website traffic, CRO, and redesign needs, and build the best examples for outreach Help implement AI agents and AI tooling into how we work Keep dashboards current so the team can see what's working<br>What We're Looking For5+ years in B2B growth or marketing, ideally agency or creative-services Genuinely tactical and hands-on: you run the work yourself, campaigns, CRO, copy, not just direct it Great copywriting skills Extremely organized, able to juggle multiple projects while context-switching Comfortable with data: pulling it, reading it, building simple dashboards and reports Strong with SEO/GEO, email/outreach, analytics, and marketing automation Quick to learn new tools; creative and self-directed Exceptional written and spoken English, clear and persuasive, not corporate filler<br>Ideal, Not Required Experience marketing to US clients CRM and pipeline tooling experience Comfort implementing AI tools and agents Some design ability to move fast without waiting on others<br>What We Offer Competitive monthly compensation based on experience Fully remote with flexible hours A lean, high-trust team that values ownership over bureaucracy Real room to grow as the agency scales<br>How We Work We're a no-BS culture built on honesty. We talk things through openly and build each other up rather than tear down. We take the work seriously and protect work-life balance. If that sounds like your kind of place, we'd love to hear from you.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>The Content Owner owns the day-to-day management of Mondia’s gaming, music, and video content across multiple operators and tenants worldwide, ensuring content is onboarded, maintained, and available to end users at consistent quality.<br> Beyond operations, the role uses performance data to identify which content resonates with users, advises the Product Manager on promotion and portfolio decisions, and engages content partners to secure more of what performs.<br> The role is the main point of contact for all content management topics and works closely with the product team and stakeholders across regions.<br> Social insurance Health insurance for employee and family The company will contribute up to EUR 25 per month towards staff perks Benefit from our performance-based bonus scheme , in line with company policy.<br> EUR equivalent salaries paid in EGP.<br> Content Operations • Onboard, maintain, and quality-assure gaming, music, and video content across all operators and tenants.<br> • Review and correct content metadata to ensure accuracy, completeness, and consistency across catalogues.<br> • Coordinate content ingestion through the appropriate platforms and resolve ingestion or availability issues end to end.<br> • Maintain and update music playlists and keep catalogues current across all verticals.<br> • Manage content-related stories, tickets, and bug reports through the JIRA-based delivery process.<br> Performance &amp; Insights • Monitor and analyze content performance using analytics tools to identify top-performing and under-performing content.<br> • Advise the Product Manager on which content to promote, feature, or retire, based on data and user behavior.<br> • Provide regular performance reporting and contribute insights to content roadmaps and campaign planning.<br> Partner Engagement • Act as the main point of contact for content partners and publishers on operational topics.<br> • Share performance insights with partners and request content aligned with proven demand.<br> • Coordinate partner content requests, updates, and releases.<br> Cross-Functional Support • Support Product, Marketing, Platform, and Engineering teams on product launches, promotional campaigns, and content requests.<br> • Contribute to continuous improvement of content processes and tooling.<br> • Work with stakeholders across regions (company language: English).<br> Core Competencies : Behavioral Skills • Attention to detail • Accountability and ownership • Analytical thinking • Communication across cultures and regions • Organization and time management • Self-motivation • Relationship building • Problem-solving • Flexibility • Prioritization under pressure Technical Competencies/Skills • Experience with content management and content ingestion platforms (CMS).<br> • Proficiency in JIRA and Confluence.<br> • Strong MS Office skills, particularly Excel.<br> • Working knowledge of product analytics tools (e.<br>g., Mixpanel, Google Analytics).<br> • Understanding of content metadata standards and catalogue quality principles.<br> Education • Bachelor’s degree in Business Administration, Media, Marketing, Communications, or a related field — or equivalent practical experience in digital content management.<br> Experience • Minimum 3 years in digital content operations or content management; 5+ years preferred given the role’s breadth as the single point of contact for content.<br> • Hands-on experience with digital content platforms in gaming, music, video, or OTT.<br> • Demonstrated ability to work with data: analyzing content or product performance and turning it into clear recommendations.<br> • Experience coordinating with external partners, publishers, or vendors.<br> • Excellent written and verbal communication skills in English.<br> • Experience working with global, multi-region stakeholders is a plus.<br> • Ability to work independently and collaboratively in a fast-paced environment.<br></span> </div>

Long Description<br><br>Capgemini is seeking a highly skilled Senior SAP BTP / CPI Consultant with 10+ years of SAP experience and strong expertise in SAP Business Technology Platform (BTP) and SAP Integration Suite (CPI). The successful candidate will be responsible for designing, developing, and delivering integration and extension solutions across SAP and non-SAP landscapes while supporting large-scale digital transformation programs.<br><br>Key Responsibilities<br><br>Design, develop, and implement integration solutions using SAP Integration Suite (CPI). Build and support end-to-end integrations between SAP and third-party applications. Develop and maintain APIs, web services, and event-driven integrations. Design and develop i Flows, mappings, adapters, and monitoring solutions within SAP CPI. Collaborate with functional and technical teams to translate business requirements into scalable integration solutions. Support SAP BTP services including Extension Suite, SAP Build, HANA Cloud, and Datasphere. Participate in solution design workshops and provide technical recommendations. Troubleshoot integration issues and optimize performance of existing interfaces. Ensure adherence to SAP best practices, security standards, and governance frameworks. Prepare technical documentation, deployment guides, and knowledge transfer materials. Mentor junior consultants and contribute to capability-building initiatives. Support proposal development, estimations, and presales activities when required.<br><br>Required Skills & Experience<br><br>10+ years of SAP experience, including at least 4+ years of hands-on experience in SAP BTP and SAP CPI. Strong experience with:SAP Integration Suite (CPI) SAP API Management SAP Event Mesh SAP Extension Suite SAP Business Application Studio SAP BTP Administration Hands-on experience integrating:SAP S/4HANASAP Success Factors SAP Ariba SAP Concur SAP Fieldglass Non-SAP applications and cloud platforms Knowledge of integration patterns, middleware architecture, and API-led connectivity. Experience with XML, XSLT, JSON, REST, SOAP, OData, and IDoc technologies. Familiarity with Java Script, Groovy scripting, and SQL. Strong understanding of authentication and security protocols such as OAuth, SAML, JWT, and certificates. Experience working within Agile and Dev Ops environments.<br>Preferred Qualifications<br><br>SAP Certified Development Associate - SAP Integration Suite. SAP BTP Certification. Experience with SAP S/4HANA transformation projects. Knowledge of cloud platforms such as Microsoft Azure, AWS, or Google Cloud. Consulting experience within a global systems integrator or multinational environment.<br><br>Soft Skills<br><br>Strong client-facing and stakeholder management skills. Excellent problem-solving and analytical abilities. Ability to work independently and lead integration workstreams. Strong communication and presentation skills. Experience mentoring and guiding junior team members.<br><br>Why Join Capgemini?<br><br>Work on global SAP transformation programs across multiple industries. Access to continuous learning, certifications, and career growth opportunities. Collaborate with leading SAP experts in a diverse and innovative environment. Contribute to cutting-edge cloud, integration, and digital transformation initiatives.<br><br>Job Description<br><br>Saa S Integration and Data Consultants use their expertise in package/Saa S-based integration and data-focused technologies along with their understanding of the data structures of the application package(s)/Saa S Solutions to support the need for data to accurately flow between different applications/systems in the client landscape. They are responsible for data modeling, design and realization of integrations, as well as testing, deployment and release management or technical and functional application management of integrations between client-specific package/Saa S based solutions and other systems.<br><br>Job Description - Grade Specific<br><br>Able to provide packageor Saa S based end to end integration solutions, Data modeling, Data Migration solutions. Able to manage multiple products under portfolio. Able to manage a large team and manage customer escalations. You have a leading role in projects with strong client exposure, and operate at a director level in major client organizations. You are responsible for technical guidance over the whole project or application lifecycle. Able to participate in bids and proposals. Able to manage the project financials.

Marketing Planning Producer and Traffic Executive Department: Marketing Function: Planning Operations and Insights Reports to Marketing Planning Operations and Insights Director Location: Permanent Remote<br>About the organisation Our client is an Abu Dhabi-based diversified holding and platform-building group focused on developing and scaling businesses across strategically important sectors. Its portfolio includes mobility, aviation, fintech, insurance, healthcare, mining and energy, professional services, and other high-impact opportunities. The group is building an integrated marketing function covering strategy, brand, creative, digital, insights, operations, and growth.<br>Why join Work across several businesses, sectors, audiences, and commercial models rather than supporting a single brand. Help shape the standards, systems, and working practices of a growing group marketing function. Collaborate with senior leaders, portfolio companies, institutional stakeholders, strategic partners, and specialist advisers. Use data, digital tools, and approved AI solutions to improve the quality and efficiency of marketing delivery.<br>Role purpose Coordinate marketing production and traffic across Brand, Creative, and Digital teams. The role ensures briefs are complete, work is scheduled realistically, resource capacity is visible, and deliverables reach stakeholders on time and to specification.<br>Key responsibilities Traffic and workflow management Maintain a live view of incoming briefs, active jobs, priorities, owners, dependencies, and deadlines. Run regular traffic reviews, route work to the appropriate internal or external resource, and flag capacity conflicts early. Brief quality and production planning Review briefs for objective, audience, scope, timing, approvals, and required inputs before work begins. Develop production plans for campaigns, presentations, events, content shoots, and multi-asset deliverables. Resource and supplier coordination Track Creative team capacity, freelance support, agencies, and production partners. Coordinate estimates, schedules, bookings, purchase orders, and supplier deliverables, and maintain preferred-supplier information. Quality approvals and asset delivery Maintain approval routes, localisation requirements, version control, and final handover requirements. Check final assets against briefs and technical specifications, and support post-production reviews. Reporting and improvement Report on throughput, cycle time, utilisation, rework, late briefs, and delivery performance. Identify recurring causes of delay and support service-level agreements, briefing standards, automation, and production playbooks.<br>Key deliverables Live marketing traffic board Weekly capacity plan Complete production briefs Supplier schedules Approval and version trackers On-time asset delivery Monthly throughput report<br>Measures of success On-time delivery rate Brief completeness Production cycle time Resource visibility Rework reduction Stakeholder status visibility Supplier performance<br>Qualifications Bachelor’s degree in marketing, communications, production, project management, or a related discipline. Fluent English is required; Arabic is desirable. Required experience Four to seven years of experience in marketing operations, creative traffic, studio production, agency project management, or content production. Experience coordinating a high volume of creative and digital deliverables is required. Technical skills Project and workflow tools Creative traffic management Production planning Excel Power Point Digital asset management Budget and purchase-order tracking Supplier coordination AI productivity tools Core competencies Sound strategic and commercial judgement appropriate to the role level. Ownership of outcomes, quality, and follow-through. Strong stakeholder management and collaboration across group and portfolio teams. Clear written and verbal communication, including the ability to simplify complex information. Strong prioritisation and execution in a fast-evolving environment. Curiosity, learning agility, and responsible use of data, digital tools, and AI.<br>Ideal candidate profile A natural traffic manager and producer who enjoys making creative teams more effective and anticipates bottlenecks before they affect delivery.<br>Role scope Responsibilities may evolve as the organisation and its portfolio businesses continue to grow.

Role Overview We are seeking an experienced, commercially driven Brand Manager – Healthy Snacks & Confectionery to lead the growth, positioning, and portfolio strategy across the Saudi market. In this role, you will champion our healthy indulgence, functional snacks and confectionery brands. You will oversee end-to-end brand strategy, compliant packaging and pipeline innovation to high-impact trade activations across modern trade, impulse channels, and e-commerce. Key Responsibilities1. Brand Strategy & Localization Build and execute annual brand plans (ABP) tailored to Saudi consumer dynamics, catering to rising wellness consciousness, active lifestyle segments, and snacking habits. Drive brand equity, awareness, and loyalty across key demographics (young professionals, fitness-oriented shoppers, families).2. P&L & Commercial Management Own the brand P&L, tracking revenue, gross margins, volume targets, and trade spend efficiency. Plan and manage the Annual Advertising & Promotion (A&P) budget, measuring ROI on digital, retail, and sampling initiatives. Monitor retail audit data, Nielsen, POS data, and competitive pricing across hypermarkets, supermarkets, and convenience stores to spot white-space opportunities.3. Product Innovation, Packaging & Compliance Lead the New Product Development and line-extension pipeline for healthy snacks, bars, and confectionery lines. Manage packaging development and artwork lifecycles in collaboration with creative agencies and print suppliers, ensuring alignment with Saudi consumer aesthetic preferences. Partner with regulatory and quality teams to ensure all packaging, nutrition fact tables, front-of-pack claims (traffic-light labeling, calorie declarations, allergen advice), and ingredient lists comply fully with SFDA regulations.4. 360° Integrated Marketing & Consumer Engagement Develop digital-first marketing campaigns leveraging localized Arabic storytelling across high-engagement platforms (Snapchat, Tik Tok, Instagram). Design strategic community activations, such as gym partnerships, padel/running event sponsorships, health expos, and high-footfall sampling drives. Manage brand presence across seasonal Saudi peaks (National Day, Ramadan, Eid, back-to-school) with distinct healthy gifting and festive confectionery concepts.5. Trade Marketing & Channel Execution Work closely with the Modern Trade, Traditional Trade, and Horeca sales teams to design optimized planograms, eye-catching POSM/FSDUs, and impulse checkout displays. Secure priority off-shelf placement in high-growth channels: top modern trade chains, fitness centers, pharmacies, and quick-commerce platforms. Lead shopper marketing programs, bundled promotions, and trial-generation mechanics at the point of sale. Required Experience & Education Education: Bachelor’s degree in Marketing, Business Administration, or related discipline (MBA or post-graduate degree is an asset). Experience: 4–7 years of brand management experience within FMCG/CPG in Saudi Arabia, with dedicated exposure to confectionery, packaged food, functional snacks, or dairy. Market Knowledge: Deep understanding of the Saudi retail landscape (Modern Trade key accounts, pharmacy impulse counters, convenience stores, and fast delivery/Q-commerce). Skills & Competencies Commercial & Analytical: Strong fluency in P&L mechanics, promotional elasticity, pricing ladders, and market audit data. Creative & Execution Drive: Proven eye for packaging design, shelf presence, and distinctive brand assets. Bilingual Communication: Fluency in Arabic and English (written and spoken) is essential for effective localized copywriting, creative direction, and senior leadership reporting. Stakeholder Management: Demonstrated ability to drive consensus across sales, supply chain, regulatory affairs, and external creative/media agencies.

Growth Marketing Executive (CRM and Lifecycle) Department: Marketing Function: Digital Growth Reports to Growth Marketing Manager Location: Permanent Remote<br>About the organisation Our client is an Abu Dhabi-based diversified holding and platform-building group focused on developing and scaling businesses across strategically important sectors. Its portfolio includes mobility, aviation, fintech, insurance, healthcare, mining and energy, professional services, and other high-impact opportunities. The group is building an integrated marketing function covering strategy, brand, creative, digital, insights, operations, and growth.<br>Why join Work across several businesses, sectors, audiences, and commercial models rather than supporting a single brand. Help shape the standards, systems, and working practices of a growing group marketing function. Collaborate with senior leaders, portfolio companies, institutional stakeholders, strategic partners, and specialist advisers. Use data, digital tools, and approved AI solutions to improve the quality and efficiency of marketing delivery.<br>Role purpose Execute and optimise CRM and lifecycle marketing across group and portfolio customer journeys. The role uses segmentation, automation, and personalised communications to improve conversion, engagement, retention, and customer value.<br>Key responsibilities Lifecycle journey execution Build automated journeys for onboarding, nurture, activation, retention, cross-sell, re-engagement, and service communications. Translate strategy into clear journey logic, triggers, timing, and channel sequences, and test each journey thoroughly before launch. Segmentation and personalisation Create segments based on customer attributes, behaviour, lifecycle stage, and campaign engagement. Apply personalisation and dynamic content while maintaining contact policies that prevent over-communication. Campaign operations Build and deploy email, SMS, push, and other approved messaging campaigns using agreed templates and governance. Manage scheduling, approvals, suppression logic, consent rules, quality assurance, and campaign taxonomy. Testing and optimisation Test subject lines, messaging, send times, offers, creative, journey steps, and audience treatments. Track engagement, conversion, unsubscribe, reactivation, and retention metrics, and document learnings. Data governance and reporting Work with Technology, Data, and Marketing Analytics teams to resolve data-quality and tracking issues. Ensure consent and customer preferences are followed, and maintain clean lists, journey inventories, and performance reports.<br>Key deliverables Automated lifecycle journeys CRM campaign calendar Audience segmentation Campaign QA and deployment Lifecycle dashboard Testing log Consent and suppression governance Journey documentation<br>Measures of success Conversion and activation rate Retention and reactivation CRM-attributed revenue or qualified actions Engagement quality Unsubscribe and complaint rates Journey error rate QA accuracy Experimentation uplift<br>Qualifications Bachelor’s degree in marketing, communications, business, analytics, or a related discipline. Fluent English is required; Arabic is desirable. Required experience Four to six years of CRM, lifecycle, email marketing, or marketing automation experience. Hands-on experience building automated journeys and audience segments. Strong knowledge of consent management, list hygiene, campaign governance, and quality assurance. Technical skills CRM and marketing automation platforms Email and SMS tools Segmentation Journey orchestration A/B testing GA4 fundamentals Excel HTML email fundamentals Consent management Campaign analytics Core competencies Sound strategic and commercial judgement appropriate to the role level. Ownership of outcomes, quality, and follow-through. Strong stakeholder management and collaboration across group and portfolio teams. Clear written and verbal communication, including the ability to simplify complex information. Strong prioritisation and execution in a fast-evolving environment. Curiosity, learning agility, and responsible use of data, digital tools, and AI.<br>Ideal candidate profile A structured, data-aware CRM marketer who enjoys building journeys, testing communications, and improving long-term customer relationships.<br>Role scope Responsibilities may evolve as the organisation and its portfolio businesses continue to grow.

Occupation Description The Development Director has bottom-line profit and loss responsibility for project conceptualization, planning, sign-off, and financial analysis; interface/coordinate with business development, design, tendering, construction, and handover management.<br>Job Scope Assist in the definition of project scope and objectives during orientation, involve all stakeholders; ensure technical and contractual feasibility. Ensure resource availability and allocation by managing internal resources and vendors for successful project execution. Manage the whole cycle of all projects from initiation to closeout daily by visiting sites, reviewing ongoing construction, and monitoring progress against planned timelines. Ensure that all fit-out work and projects are delivered on time, within scope, and within budget by frequent sites’ visits and follow-ups of the "ongoing" construction. Take corrective measures to bring projects back on track, if required. Follow up with all contractors for pending payments. Create and maintain comprehensive project documentation. Review and follow up on all new required design development pertaining to the project (new entrances, traffic circulation, flooring, new modifications, and extensions) and manage the complete development process including tendering, and execution. Establish a planning framework to ensure the initial work on the ground and other details are in place for master plans to be completed on time. Monitor various business, financial, and project management indices to ensure that projects are being developed profitably, highlighting any significant variations and taking steps to overcome these. Generate ideas and evaluate various creative options, discussing these with project teams and CDO/ Chief Executive Officer in order to arrive at the best possible alternative. Assess new development opportunities within all product and geographic markets including those development opportunities being pursued by the CEO. Monitor the progress of all developments, and liaise closely with other departments to enable other phases of the project such as the land and infrastructure, marketing, pricing, design, and construction to progress smoothly in accordance with approved master plans and concepts. Instruct, organize, and coordinate all development disciplines with the objective of harmonizing the diversified functions to deliver completed projects in accordance with the objectives established in the approved business cases. Management of the cross-functional relationship with internal and external stakeholders and oversee tasks assigned to the development management team. Apply the principles of Total Quality Management throughout all aspects of the Division’s business activities. Ensure that throughout all areas of the department’s activities, the ‘input’ activities such as planning, design, construction, legal, communications, asset management, finance, marketing, etc. are coordinated to ensure that the overall program, budget, and development concept are achieved and delivered as planned. Produce consolidated high-level executive reports, showing a clear picture of the entirety of the works within the real estate portfolio, recommending the strategy, and highlighting all critical issues, recommending actions and measures. Obtain Board approval for all new development projects through the Chief Development Officer and the CEO. In conjunction with and as required by Upper Management, contribute to the formulation and implementation of City Edge’s strategy in line with City Edge’s vision and mission. Ensure that strategy is translated into annual operational business plans and objectives for City Edge’s subsidiaries and departments and that performance is monitored and managed to ensure continuous improvement. Co-ordinate, the preparation of differing development strategies based on preliminary master plans for the submission of Project Business Plans and Land Development Strategies. Prepare/Manage/Review the development and operational business plans (including market research, due diligence reports, financial analysis, investment strategy, anchors strategy, pricing, sale and lease strategy, risk register, and exit strategy) of the assigned projects.<br>Education and Most Common Work Experience Requested Bachelor’s degree in Engineering, preferred Architecture.15+ years of related experience of which a minimum of 7 – 12 years should be in a similar position/responsibility in a similar Industry.

About SIAC Developments SIAC Developments, a member of SIAC Holding, creates high-end real estate destinations that go beyond residential, office, and commercial spaces. Backed by SIAC Holding’s extensive experience and trusted reputation across construction, building materials, development, and facility management, we develop integrated communities that offer a complete lifestyle built around comfort, happiness, functionality, and a strong sense of belonging. As demand continues to grow for high-quality living and working environments, we respond with innovative designs, premium finishes, functional solutions, and carefully selected prime locations. Our developments are designed to meet evolving customer needs through smart and environmentally responsible approaches. Our purpose is to contribute positively to the communities we serve by providing exceptional spaces where people can live, work, connect, and thrive.<br>The Role The Business Analyst supports informed real estate development and investment decisions by conducting feasibility studies, financial modelling, market research, and performance analysis. The role works closely with the Development, Finance, Sales, and other relevant functions to validate project assumptions, evaluate investment opportunities, monitor portfolio and unit performance, and translate complex financial and market data into actionable recommendations for management.<br>Responsibilities Conduct commercial, financial, and customer-focused analyses to support development strategies, investment decisions, and overall business objectives. Support the Function Head in preparing initial feasibility studies and validating key assumptions in coordination with the Development and Finance departments. Monitor and analyze the company’s property inventory, including available, reserved, contracted, and sold units, and highlight sales trends and potential risks. Track and analyze the local real estate market, including supply, demand, pricing, competitors, customer preferences, and macroeconomic factors affecting the business. Develop and maintain automated reports, dashboards, market statistics, and management analyses to monitor projects, commercial initiatives, and business performance. Collaborate with relevant stakeholders to define, operationalize, and monitor short- and long-term KPIs aligned with the company’s strategic and financial objectives. Translate business, customer, and market data into actionable insights and recommendations for product positioning, pricing, project development, sales, and business development initiatives. Prepare and present research reports, feasibility findings, business performance trends, and ad hoc analyses to management and other stakeholders, while supporting the development of long-term business plans.<br>Qualifications Bachelor’s degree in Finance, Accounting, Economics, Investment, Business Administration, or a related field; an MBA or progress toward a CFA qualification is an advantage. Three to seven years of relevant experience in real estate development, investment banking, financial advisory, or a related field, preferably with a reputable organization. Strong experience in preparing real estate feasibility studies and assessing projects from financial, commercial, market, and regulatory perspectives. Advanced financial modelling skills, including building development pro formas, cash-flow projections, and conducting NPV, IRR, scenario, and sensitivity analyses. Sound understanding of development budgets, project timelines, revenue assumptions, hard and soft costs, funding requirements, and investment returns. Strong real estate market research and analytical skills, covering supply, demand, pricing, competitors, customer segments, absorption rates, and market trends. Advanced proficiency in Microsoft Excel and Power Point; experience with Power BI or other business intelligence and reporting tools is an advantage. Fluency in Arabic and English, with strong communication, presentation, business writing, and cross-functional collaboration skills.

Position Overview:EDECS is seeking a Group Corporate Finance Team Leader to support and coordinate the Group's project financing requirements by structuring the facilities needed for local projects. The role involves handling day-to-day financing tasks across all aspects of corporate finance operations, coordinating with banks, and working closely with cross-functional teams to support optimal financing execution. The ideal candidate has solid, hands-on experience in corporate finance, with exposure to project finance structuring, particularly for EPC projects.<br>Responsibilities:Build and maintain relationships with local and international banks to secure credit facilities and project finance. Develop and implement comprehensive financing strategies covering bond issuances, corporate loans and project-specific facilities to meet the company’s short- and long-term business objectives and upcoming projects. Support the evaluation and negotiation of financing proposals and terms with banks and financial institutions Structure financing solutions that align with the company’s risk appetite and financial goals. Oversee due diligence processes and ensure all financing milestones, including documentation and conditions precedent/subsequent, are met on time. Support discussions with lenders on all matters related to the company’s financing, including covenant management, waiver requests, and any other credit-related negotiations, while closely responding to banks’ inquiries and requests. Liaise and collaborate with all parties involved in transactions and assist with negotiations. Coordinate with project, cost control, and procurement teams to assess the financial implications of ongoing and upcoming projects. Conduct variance analysis to compare actual outcomes against budgets and forecasts. Review commercial and contractual terms to ensure bankability of projects. Prepare reports and presentations related to the Corporate Finance team's function. Monitor and manage exposure to interest rate and foreign exchange risks across the financing portfolio. Ensure compliance with loan covenants, internal financial policies, and applicable regulatory guidelines. Track industry trends and economic changes to inform financial strategies. Maintain accurate records and reporting systems for all financing arrangements to ensure completeness and compliance<br>Skills and Qualifications:Bachelor’s degree in finance, Accounting, or a related discipline. At least six years of progressive experience in corporate finance or related discipline. Professional certification (Credit Course) is required. Professional certification (CFA or equivalent) is a plus. Proficient in Microsoft Office (Excel, Word, Power Point) Advanced level of English. Experience in the construction or contracting industry is preferred, particularly with exposure to structuring and project financing overseas projects. Well-established network of relationships with local and international banks and financial institutions, leveraged to support financing execution. Strong communication, negotiation, time management, presentation, teamwork, and leadership skills, with attention to details. Solid understanding of transaction processes, documentation, and structuring mechanics. Flexibility and resilience in resolving issues and adapting to changing priorities in a fast-paced, multi-market environment Aware of AI tools and technologies, with the ability to apply them to support financial analysis, cashflow modeling, and reporting tasks.<br>About EDECS:<br>EDECS is a leading organization with 30 years of experience in marine constructions, infrastructure, earthworks, and transportation projects in Egypt and Saudi Arabia, employing more than 2,000 employees. The organization provides innovative, sustainable, and cost-effective solutions for a wide range of projects, delivering excellence and meeting the highest standards of quality, safety, and sustainability.<br>The organization has a strong presence in logistics projects, including high-speed and light-speed railways, railway stations, and commercial and administrative buildings. The organization also has extensive experience in earthworks, water irrigation, and yacht marinas. EDECS is a trusted partner for employers seeking to make a positive impact on the communities they serve.