وظائف ذوي الاحتياجات الخاصة - القاهرة مصر

Senior Salesتعلن شركتنا عن حاجتها إلى Senior Sales للانضمام إلى فريق العمل.الشروط:* خبرة لا تقل عن 3 سنوات في مجال مبيعات العقارات.* يفضل سكان المقطم أو المعادي أو المناطق القريبة.مكان العمل:<p><strong>تفاصيل إضافية</strong></p><ul><li>عدد الشواغر: 2</li><li>نظام الورديات: صباحية فقط</li><li>يرحب بذوي الاحتياجات الخاصة (إعاقة حركية خفيفة، استخدام العكاز)</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Publication date :</strong> Jul 13, 2026, 12:00AM</p><br><br><p>Contract duration : </p><br><br>Orange Business is here!<br>About us<p>Join us at Orange Business!</p><br><br><p>We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.</p><br><br><p>Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.</p><br><br>About the role<p>-Provide level 2 support for Cisco collaboration platforms including Cisco Unified Communications Manager, Cisco Unified Contact Center Enterprise, Cisco -Unified Contact Center Express, Cisco Webex Dedicated Instance, Cisco Unity Connection, and Voice Gateways (VGW)<br>-Act as escalation point for Level 1 support, handling complex voice and collaboration incidents<br>-Troubleshoot call routing, SIP/H.323 signaling, dial plans, call failures, and voice quality issues<br>-Perform advanced diagnostics using CUCM traces (SDI/SDL), UCCX logs, and gateway debugs<br>-Manage and troubleshoot VGW, including dial peers, PSTN connectivity, and codec negotiation<br>-Implement service changes (dial plan updates, route patterns, provisioning, contact center scripts) following change management processes<br>-Conduct root cause analysis (RCA) for major or recurring incidents and implement preventive actions<br>-Monitor system health, alarms, and performance across collaboration environments<br>-Support upgrades, patches, migrations, and integrations (including Webex DI environments)<br>-Maintain accurate configuration and documentation of UC infrastructure (endpoints, gateways, trunks, contact center components)<br>-Provide regular updates to customers and stakeholders throughout incident lifecycle<br>-Escalate critical issues to senior engineers or Cisco TAC with detailed technical analysis<br>-Collaborate with network and infrastructure teams to ensure end-to-end service delivery<br></p><br><br>About you<p>Educational Qualifications:</p><br><br>-B.Sc. degree in Computer Science, communications or electronics engineering<br>-Certification at any of the following :<br>-CCNA, CCNP Collaboration<br>Professional Requirements:<br>-At least 3 years of professional experience<br>-At least 2 years of IT/Voice technical experience<br>-Excellent knowledge of security and network concepts<br>-SIP knowledge<br>-Excellent understanding of IT &amp; networking (routing, switching) &amp; network security concepts &amp; technologies.<br>-Analytical Troubleshooting experience – Familiar with Network Protocol Analyzers such as Wireshark.<br>-Excellent interpersonal and customer facing skills.<br>-Strong problem solving, analytical thinking and troubleshooting skills.<br>-Excellent phone manner and business communication skills.<br>-Good understanding of ITIL incident &amp; change management processes.<br>-Fluent English (reading and writing)<br>-French Language is a plus<br><p>You bring rigor, passion for challenges, and determination. You seek the opportunity to expand your expertise, achieve your goals, and thrive.</p><br><br>What we offer<p><strong>• Global Opportunities:</strong> Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world.<br><strong>• Flexible Work Environment:</strong> Flexible working hours and possibility to combine work from office and home (hybrid ways of working).<br><strong>• Professional Development:</strong> training programs and upskilling/re-skilling opportunities.<br><strong>• Career Growth:</strong> Internal growth and mobility opportunities within Orange.<br><strong>• Caring and Daring Culture:</strong> Health and well-being programs and benefits, diversity &amp; inclusion initiatives, CSR and employee connect events.<br><strong>• Reward Programs:</strong> Employee Referral Program, Change Maker Awards.</p><br><br>Only your skills matterRegardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neuroatypia, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.<p> At Orange, only your skills matter. </p><br><br> <p> Regardless of your age, gender, background, origin, religion, sexual orientation, disability, neurodiversity, or appearance, we actively encourage diversity within our teams, as it is a collective strength and a driver of innovation.Orange is a disability-inclusive employer: please feel free to let us know about any specific needs you may have. </p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Job Description:</p><br><p><b>Finance Opex Analyst</b></p><br><p><b>Cairo, District 5 Campus, Building B07, Ain Sokhna Road, New Cairo 11361</b></p><br><p><b>Full time 40 hours per week</b></p><br><p><b>We make health happen</b></p><br><p>Bupa Global is the international health insurance division of Bupa. We provide customers who want premium international coverage with products and services to access the healthcare they need anytime, around the world, whether at home or when studying, living, travelling or working abroad.</p><br><p>Bupa Global has offices around the world including London and Brighton (UK), Dublin (Europe), Miami (USA), Dubai (UAE, in partnership with OIC), Egypt and Hong Kong (China) as well as regional offices in mainland China, Singapore, the Dominican Republic, Bolivia, Panama, Guatemala and Ecuador.</p><br><p><b>How you’ll help us make health happen</b></p><br><p>As Finance Opex Analyst, you will be responsible for producing high quality MI, robust planning / forecasting, as well as identifying efficiencies that positively impact Bupa’s performance. Working across a broad spectrum of stakeholders, you will build strong relationships and evidence your skills in influencing and workload management.</p><br><p><b>What you'll be doing</b></p><br><ul><li>Support Bupa Global Opex Manager in producing robust and informative cost reporting to enhance strategic decision making in the business.</li><li>Working closely with Finance Business Partners and other stakeholders to identify opportunities for maximising spend effectiveness and keeping costs tightly managed.</li><li>Manage central cost centres adopting best in class cost control and preparation of monthly and annual forecasts.</li><li>Managing delivery of specific month-end Opex processes and activities.</li><li>Ensuring that required Management Information is prepared and delivered timely and accurately.</li><li>Taking a proactive approach to modify/develop MI to meet the strategic requirements of the business and continually improve processes.</li><li>Ad hoc analysis as required to provide value-add information and challenge the business.</li></ul><p><b>Who we’re looking for?</b></p><br><ul><li>Qualified accountant, or part-qualified with aspiration to qualify</li><li>Proven work experience across Finance, with 3 years experience ideally from a cost management or analytical environment, with focus on reporting of monthly performance, forecasting and planning processes.</li><li>Highly numerate with ability to process financial data quickly, and strong attention to detail.</li><li>Excellent interpersonal, communication and influencing skills with emphasis on achieving results and successful outcomes.</li><li>Fluent in English and Arabic.</li><li>Strong stakeholder management experience, with the ability to build and strengthen relationships.</li><li>Oracle EPM Financials experience highly desirable.</li></ul><p><b>Why Bupa?</b></p><br><p>We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.</p><br><p>We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. &nbsp;That’s why we especially encourage applications from people with diverse backgrounds and experiences.</p><br><p>Bupa takes pride in being a Level 2 Disability Confident Employer and will aim to offer an interview/assessment to disabled applicants who best meet the minimum criteria for the role. We’re committed to ensuring you’re treated fairly during the recruitment process and offer reasonable adjustments to anyone who may benefit from accommodations to the recruitment process.</p><br><p>Time Type:</p><br>Full time<p>Job Area:</p><br>Finance &amp; Accounting<p>Locations:</p><br>Egypt - Cairo </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Publication date :</strong> Jul 10, 2026, 12:00AM</p><br><br><p>Contract duration : </p><br><br>Orange Business is here!<br>About us<p>Join us at Orange Business!</p><br><br><p>We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.</p><br><br><p>Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.</p><br><br>About the role<p>You are an experienced security incident manager who has spent years at the heart of security crisis response. You are the person others turn to when things go wrong calm, decisive, and structured even in the most chaotic situations. You have a deep understanding of how security incidents unfold, how attackers operate, and how to orchestrate the right people, tools, and processes to contain and resolve threats as fast as possible. You are equally comfortable in a technical deep-dive with SOC analysts as you are briefing senior stakeholders on incident status and business impact. You lead by example, take ownership without hesitation, and leave every incident better documented and better understood than when it started.</p><br><br>About you<p>As a Security Incident Manager at Orange Cyber Defense, you will serve as the central coordinator and decision-maker during security incidents across our managed client environments. You will be responsible for driving incidents from detection through containment, eradication, and recovery — ensuring that every stakeholder is informed, every action is tracked, and every decision is made with speed and precision. Beyond active incident response, you will play a key role in maturing OCD's incident management practice, refining playbooks, improving tooling integration, and mentoring the next generation of incident responders.</p><br><br><p>Key responsibilities include:</p><br><br><ul><li>Leading and coordinating the full lifecycle of security incidents, from initial triage through post-incident review</li><li>Acting as the primary point of contact for clients during active incidents, providing clear, timely, and accurate communication</li><li>Driving cross-functional collaboration between SOC analysts, threat intelligence, forensics, and client technical teams</li><li>Owning post-incident reports and ensuring lessons learned are translated into actionable improvements</li><li>Maintaining and continuously improving incident response playbooks, escalation paths, and SLA frameworks</li><li>Representing OCD in high-stakes client calls and executive-level incident briefings</li><li>Contributing to the development of incident management tooling, including ITSM workflows and SIEM integrations</li></ul><br><p>You bring passion, energy, taste for exploration and adaptability. You seek the opportunity to expand your knowledge and develop new skills.</p><br><br>What we offer<p><strong>• Global Opportunities:</strong> Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world.<br><strong>• Flexible Work Environment:</strong> Flexible working hours and possibility to combine work from office and home (hybrid ways of working).<br><strong>• Professional Development:</strong> training programs and upskilling/re-skilling opportunities.<br><strong>• Career Growth:</strong> Internal growth and mobility opportunities within Orange.<br><strong>• Caring and Daring Culture:</strong> Health and well-being programs and benefits, diversity &amp; inclusion initiatives, CSR and employee connect events.<br><strong>• Reward Programs:</strong> Employee Referral Program, Change Maker Awards.</p><br><br>Only your skills matterRegardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neuroatypia, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.<p> At Orange, only your skills matter. </p><br><br> <p> Regardless of your age, gender, background, origin, religion, sexual orientation, disability, neurodiversity, or appearance, we actively encourage diversity within our teams, as it is a collective strength and a driver of innovation.Orange is a disability-inclusive employer: please feel free to let us know about any specific needs you may have. </p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Publication date :</strong> Jul 24, 2026, 12:00AM</p><br><br><p>Contract duration : </p><br><br>Orange Business is here!<br>About us<p>Join us at Orange Business!</p><br><br><p>We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.</p><br><br><p>Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.</p><br><br>About the role<p>En tant que Senior Customer Service Manager, votre mission sera d'encadrer une équipe dynamique, d'assurer une satisfaction client inégalée et de piloter des opérations stratégiques, contribuant ainsi à la croissance et à l'innovation au sein d'Orange.<br> • Encadrer, coacher et mentorer les membres de l'équipe pour favoriser leur développement professionnel.<br> • Gérer la relation client tout au long du cycle de vie du contrat, en assurant leur satisfaction.<br> • Superviser la qualité des services fournis en veillant au respect des livrables contractuels.<br> • Planifier et organiser les opérations liées aux services aux entreprises pour atteindre l'efficacité opérationnelle.<br> • Développer et mettre en œuvre des plans d'action pour anticiper et réduire les risques liés à la qualité de service.<br> • Gérer les incidents ou dysfonctionnements et coordonner les équipes pour une résolution rapide.<br> • Identifier les opportunités de développement commercial et proposer des solutions adaptées.<br> • Participer à l’élaboration et au suivi du budget de la gestion opérationnelle.<br> • Maintenir une veille technologique et sectorielle pour proposer des solutions innovantes.<br> • Former et accompagner les équipes opérationnelles pour garantir un haut niveau de compétence.<br> • Maintenir une veille technologique et sectorielle pour assurer l'innovation dans les services proposés.<br> • Assurer la conformité des opérations avec les normes et réglementations en vigueur afin de garantir une qualité de service optimale.<br> • Participer activement aux réunions de coordination avec les équipes internes et les clients pour assurer une alignement stratégique.<br></p><br><br>About you<p>Fort d'un diplôme de niveau Bac+5 en informatique, télécommunications ou domaine connexe, vous possédez une solide expérience dans la gestion de la relation client, particulièrement en B2B. Vous maîtrisez parfaitement les outils bureautiques et êtes capable d'analyser des données pour produire des rapports clairs. Votre expertise en gestion de projet et votre capacité à piloter des équipes transverses font de vous un leader naturel, capable de négocier et de gérer les conflits tout en gardant un état d'esprit positif.<br><strong>Vos compétences professionelles:</strong><br>• Une connaissance approfondie des solutions informatiques et télécoms d’entreprise est requise pour adresser efficacement les besoins des clients.<br>• La maîtrise des outils Microsoft Office, notamment Excel, PowerPoint et Word, est essentielle pour produire des rapports et présentations percutants.<br>• Une expérience en gestion de projet permettra de structurer les initiatives de service client.<br>• La capacité d'analyser des données et de produire des rapports clairs est indispensable pour éclairer la prise de décision.<br>• Une aptitude à la négociation et à la gestion des conflits est cruciale pour maintenir des relations constructives avec les clients.<br><strong>Vos compétences transverses:</strong><br>• Des qualités d’écoute, d’analyse et de synthèse sont nécessaires pour comprendre les besoins des clients et répondre efficacement.<br>• Capacité à fédérer et à piloter des interlocuteurs variés pour atteindre des objectifs communs.<br>• Une rigueur et un sens du détail sont importants pour garantir la qualité des services fournis.<br>• Flexibilité et curiosité seront des atouts pour s'adapter aux évolutions du secteur.<br>• Un esprit d’équipe et la capacité à travailler collaborativement renforceront la cohésion de l'équipe.<br></p><br><br> <p>Chez Orange, nous offrons un environnement où votre esprit de résolution de problèmes, votre ambition technologique et votre curiosité exploratrice seront non seulement valorisés mais également propices à un développement continu. Vous aurez la possibilité d'inspirer votre équipe avec un leadership axé sur l'humain et de faire un impact réel dans la vie de nos clients grâce à des solutions innovantes et personnalisées.</p><br><br>What we offer<p><strong>• Opportunités mondiales:</strong> Travailler au sein d’équipes multinationales avec la possibilité de collaborer avec des collègues et des clients du monde entier..<br><strong>• Environnement de travail flexible:</strong> Horaires flexibles et possibilité de combiner travail au bureau et à domicile (modalités hybrides).<br><strong>• Développement professionnel:</strong> Programmes de formation et opportunités de montée en compétences ou de reconversion.<br><strong>• Évolution de carrière:</strong> Possibilités de progression interne et de mobilité au sein d’Orange.<br><strong>• Culture bienveillante et audacieuse:</strong> Programmes de santé et de bien-être, initiatives en faveur de la diversité et de l’inclusion, actions de Responsabilité Sociétale des Entreprises (RSE) et événements de lien avec les salariés.<br><strong>• Programmes de récompenses:</strong> Programme de parrainage.</p><br><br>Only your skills matterRegardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neuroatypia, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.<p> At Orange, only your skills matter. </p><br><br> <p> Regardless of your age, gender, background, origin, religion, sexual orientation, disability, neurodiversity, or appearance, we actively encourage diversity within our teams, as it is a collective strength and a driver of innovation.Orange is a disability-inclusive employer: please feel free to let us know about any specific needs you may have. </p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Publication date :</strong> Jul 30, 2026, 12:00AM</p><br><br><p>Contract duration : </p><br><br>Orange Business is here!<br>About us<p>Join us at Orange Business!<br>We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.<br>Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.</p><br><br>About the role<p><span><span><strong><u>Job Purpose:</u></strong></span></span></p><br><br><ul><li><span><span>To provide support throughout the case excellence process to IT Services Customers, including processing of customers calls/inquiries, case opening, qualification and management, troubleshooting and resolution.</span></span></li><li><span><span>To be responsible for the management of both proactive and reactive cases ensuring a professional and consistent delivery of quality services to our customers.</span></span></li><li><span><span>Key Tasks and Responsibilities:</span></span></li><li><span><span>To provide a professional first point of contact for the customer</span></span></li><li><span><span>To accurately log all incidents/inquiries in a timely and effective manner</span></span></li><li><span><span>Diagnose fault-related cases both proactive and reactive by effectively utilising software diagnostics and other network/products utility program wherever possible</span></span></li><li><span><span>Provide continual updates to the customer and use internal escalation process when necessary in order to meet contractual and performance objectives</span></span></li><li><span><span>To coordinate with all the necessary internal departments or vendors to achieve fault resolution within SLA definitions.</span></span></li><li><span><span>To resolve by himself/herself most of the incidents on all IT Services supported by the team</span></span></li><li><span><span>Document all troubleshooting and case management actions via the ticketing systems</span></span></li></ul><br><p><span><span><strong><u>Skills and Qualifications:</u></strong></span></span></p><br><br><ul><li><span><span>Basic knowledge in computer networks (CCNA is a plus)</span></span></li><li><span><span>English fluency (French is a plus)</span></span></li><li><span><span>Strong interpersonal and communication skills</span></span></li><li><span><span>Strong customer handling skills.</span></span></li><li><span><span>Ability to adapt to changes and acquire new skillsets to meet business demands</span></span></li><li><span><span>Preferred to have knowledge in any of the following technologies: firewalls, proxies, load balancers, Intrusion prevention &amp; detection system, active directory.</span></span></li><li><span><span>Enjoys troubleshooting complex issues</span></span></li><li><span><span>Critical Thinking Skills</span></span></li><li><span><span>Hands-on experience in any of the following vendors: FortiGate, Check Point, Palo Alto, Zscaler, Netskope, F5 BIG IP</span></span></li><li><span><span>Strong experience with network fundamentals (DNS, DHCP, LAYER2/3 switching, routing)</span></span></li><li><span><span>Hands-on experience in troubleshooting on routers, switches, etc.</span></span></li><li><span><span>Any of the following certifications is a plus:</span></span></li><li><span><span>Fortinet Certified Professional (FCP) in Network Security</span></span></li><li><span><span>Zscaler Digital Transformation Administrator</span></span></li><li><span><span>Palo Alto Networks Certified Network Security Administrator (PCNSA) or Palo Alto Networks Certified Network Security Engineer (PCNSE)</span></span></li><li><span><span>Netskope Certified Cloud Associate (NCCA) or Netskope Certified Cloud Security Administrator (NCCSA)</span></span></li></ul><br>About you<p><span><span><strong><u>Educational background:</u></strong></span></span></p><br><br><ul><li><span><span>B.Sc. Engineering, Telecommunications or Computer Science</span></span></li><li><span><span>Professional Experience:</span></span></li><li><span><span>0-2 years of experience in the IT field.</span></span></li></ul><br><p>You bring a can-do attitude, tackle challenges head-on and challenge the status quo with new and innovative ideas.</p><br><br>What we offer<p><strong>• Global Opportunities:</strong> Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world.<br><strong>• Flexible Work Environment:</strong> Flexible working hours and possibility to combine work from office and home (hybrid ways of working).<br><strong>• Professional Development:</strong> training programs and upskilling/re-skilling opportunities.<br><strong>• Career Growth:</strong> Internal growth and mobility opportunities within Orange.<br><strong>• Caring and Daring Culture:</strong> Health and well-being programs and benefits, diversity &amp; inclusion initiatives, CSR and employee connect events.<br><strong>• Reward Programs:</strong> Employee Referral Program, Change Maker Awards.</p><br><br>Only your skills matterRegardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neurotype, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.<p> At Orange, only your skills matter. </p><br><br> <p> Regardless of your age, gender, background, origin, religion, sexual orientation, disability, neurodiversity, or appearance, we actively encourage diversity within our teams, as it is a collective strength and a driver of innovation.Orange is a disability-inclusive employer: please feel free to let us know about any specific needs you may have. </p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><span>We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity.</span></span></span></p><br><br><p><span><span><span>Working with people in over 200 countries and territories, we are on the ground in more than 100 countries.</span></span></span></p><br><br><p><span><span><span><b>We connect. We inspire.</b></span></span></span></p><br><br><p><span><strong>Role Purpose</strong></span></p><br><br>To provide administrative support to the Operations team, contributing to the effective day-to-day operation of the Teaching Centre, and to support staff in addressing child protection and safeguarding matters in line with organisational policies and procedures.<br>&nbsp;<br><p><span><strong>Main Accountabilities</strong></span></p><br><br><p>Provide high-quality customer service and administrative support to ensure the smooth day-to-day operation of the Teaching Centre. Act as a first point of contact for customer enquiries, responding to routine requests and escalating more complex issues where appropriate. Support the welfare and safety of Young Learners by monitoring student movement during classes, identifying and reporting safeguarding, behavioural, operational or service-related concerns, and ensuring any issues that may impact the customer experience are promptly escalated.</p><br><br><p>Coordinate and deliver a range of operational, logistical and administrative services that support teaching, registration, events and other Teaching Centre activities. This includes preparing classrooms to agreed standards, arranging room layouts, performing basic classroom technology checks, reporting maintenance issues, maintaining accurate records and databases, and supporting the management of promotional materials. The role also involves liaising with internal teams, customers, suppliers and contractors to ensure services and events are delivered efficiently and effectively.</p><br><br><p>Monitor and manage resources, stock, deliveries and contracted services to maintain a safe, clean and well-functioning learning environment. Ensure classrooms and public areas meet organisational standards, act as a key contact for Teaching Centre deliveries, and coordinate external contractors to complete routine activities within agreed quality and timeframes. Plan and prioritise workload effectively, adapting to changing business needs while ensuring consistent service delivery.</p><br><br><p><span><strong>Skills &amp; Qualifications</strong></span></p><br><br><p><strong>Essential</strong></p><br><br><ul><li>English language proficiency at B1 (Intermediate) level or above.</li><li>University Degree</li><li>Demonstrated work experience in a professional office or service-oriented environment.</li></ul><p><strong>Desirable</strong></p><br><br><ul><li>Experience of working in an Educational institution&nbsp;</li></ul><br>&nbsp;<br><span><strong>Important Information</strong></span><br><ul><li>Job Grade: 2/J</li><li>Job Location: Alexandria - Egypt</li><li>Gross Monthly Salary: EGP 11,459&nbsp;</li><li>Closing Date: 28 July 2026</li></ul>&nbsp;<br><strong>This role is only open for candidates who have the legal right to live and work in the job location</strong><br><p><span><span><span>A connected and trusted UK in a more connected and trusted world.</span></span></span></p><br><br><p><span><span><span><b>Equality, Diversity and Inclusion Statement</b></span></span></span></p><br><br><p><span><span><span>We are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.</span></span></span></p><br><br><br><p><span><span><span><b>Safeguarding Statement</b></span></span></span></p><br><br><p><span><span><span>The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.</span></span></span></p><br><br><p><span><span><span>If you experience any difficulties with submitting your application, please email <u>askhr@britishcouncil.org</u></span></span></span></p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Publication date :</strong> Aug 04, 2026, 12:00AM</p><br><br><p>Contract duration : </p><br><br>Orange Business is here!<br>About us<p>Join us at Orange Business!</p><br><br><p>We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.</p><br><br><p>Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.</p><br><br>About the role* OINIS is looking to fill in the position of <span><span>Software</span></span> <span><span>Engineer</span></span> to work on the SDN/NFV Domains.<br>* Work with the Solution Architect and other team members to analyze the customer requirements, and reach a suitable <span><span>software</span></span> solution architecture that addresses the requirements.<br>* Develop the solution using the identified frameworks and test the code using standard code quality analysis tools.<br>* Work with open source and/or commercial solutions to develop the solution.<br>* Participate to periodical progress review meetings with the customer to track the development progress, address issues that come up, and fine-tune the final results.<br>* Continue to work the Solution Architects and other <span><span>Software</span></span> Developers in the team in building, testing, and supporting the final solution that would be use in customer production environment.<br>* Develop the needed technical documentation and manuals needed by the customer to start using and maintaining the solution.<br>* Contribute to the open source community SDN/NFV projects the lessons learned, new ideas, and new code, based on the implemented use cases above.<br>About you* Have BSc Computer Science or Computer <span><span>Engineer</span></span>ing or Communication <span><span>Engineer</span></span>ing; university degree with 3-6 years experience.<br>* Mandatory knowledge of Object Oriented Programming, Design Patterns, and Micro Services Architectures.<br>* Mandatory knowlege of XML, JSON, YAML, RESTful API, Swagger, OpenAPI, GRPC, and Protobuf.<br>* Mandatory experience with C/C++ or Python or Golang.<br>* Mandatory experience with Git, Gerrit, Maven, Make, Gitlab, etc ...<br>* Mandatory experience with databases, e.g. SQL, MySQL, MariaDB, Redis.<br>* Mandatory experience with Linux OS and Shell Scripting.<br>* Prefer experience with virtualization technologies, e.g. KVM, VMWARE, Openstack, etc ...<br>* Prefer experience with container technologies, e.g. LXC, Dockers, Kubernetes, Rancher, Helm, etc ...<br>* Prefer experience with CI/CD and DevOPs, e.g. Anisble, Gitlab CI, Jenkins.<br>* Prefer experience with Agile Methodologies, Scrum Process, Sprints, and tools, e.g. JIRA, Confluence, etc ...<br>* Automated test suites, frameworks such as Selenium, Robot Framework, Pytest, JUNIT, Mockito, etc.<br>* Have a real passion for clean code; unit testing; automation testing and continuous delivery.<br>* Have drive with practicality; a critical thinker; dedicated to solving problems at team level; are open and flexible.<br>* Passionate and creative about learning, especially in the areas of technology, service design patterns and system architectures.<br>* Capable to write clear technical documentation.<br>* Have strong written and verbal communication abilities.<br>* Big plus having knowledge or some background in IP DATA Networks, VOIP Networks, or 4G/5G Mobile Core Networks.<br>* Fluent in English in Mandatory.<br>* Fluent in French is a plus.<br><p>You bring a can-do attitude, tackle challenges head-on and challenge the status quo with new and innovative ideas.</p><br><br>What we offer<p><strong>• Global Opportunities:</strong> Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world.<br><strong>• Flexible Work Environment:</strong> Flexible working hours and possibility to combine work from office and home (hybrid ways of working).<br><strong>• Professional Development:</strong> training programs and upskilling/re-skilling opportunities.<br><strong>• Career Growth:</strong> Internal growth and mobility opportunities within Orange.<br><strong>• Caring and Daring Culture:</strong> Health and well-being programs and benefits, diversity &amp; inclusion initiatives, CSR and employee connect events.<br><strong>• Reward Programs:</strong> Employee Referral Program, Change Maker Awards.</p><br><br>Only your skills matterRegardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neuroatypia, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.<p> At Orange, only your skills matter. </p><br><br> <p> Regardless of your age, gender, background, origin, religion, sexual orientation, disability, neurodiversity, or appearance, we actively encourage diversity within our teams, as it is a collective strength and a driver of innovation.Orange is a disability-inclusive employer: please feel free to let us know about any specific needs you may have. </p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Description</strong><br>Senior Business Analyst<br>Egypt Remote Definite Term <br>ABOUT THE ROLE<br>We are looking for a Senior Business Analyst to join a digital transformation program our client. <br>WHAT WE ARE LOOKING FOR<br><ul><li>Bachelor's degree in related fields.</li><li>Fluent in Arabic and English (spoken and written) - mandatory.</li><li>Minimum 5 years of experience as a Business Analyst on enterprise digital transformation projects.</li><li>Experience working on multinational projects with distributed, cross-cultural teams is an asset.</li><li>Able to travel frequently to the Middle East.</li><li>Comfortable working across different time zones, including regular collaboration with development team. </li><li>Strong requirements-analysis background: process mapping, pain-point analysis, BRD/functional specification review.</li><li>Experience with procurement, finance/budgeting, or invoice/AP processes is a plus.</li><li>Strong stakeholder management and communication skills across business and technical audiences.</li><li>Plan and coordinate and execute application testing (UAT) against BRD requirements, including test case preparation, defect tracking, test execution and stakeholder sign-off.</li></ul><br>WHAT YOU WILL DO<br><ul><li>Own day-to-day coordination with the solution provider across a workstream (eg.Procurement, Financial &amp; Budgeting, Invoice Management).</li><li>Validate business requirements against business processes, pain points and stated objectives; flag gaps or misalignment early.</li><li>Translate and reconcile requirements between stakeholders and delivery teams.</li><li>Bridge functional requirements to the development team, ensuring accurate handoff of scope, workflows and business rules.</li><li>Coordinate across time zones with the development tem to keep requirement clarifications and reviews unblocked.</li><li>Track delivery sign-off status, open issues and dependencies; report progress to the project manager.</li><li>Represent the project on-site with the client and solution provider as needed.</li></ul><br>KEY SKILLS<br>Business Analysis<br>• BRD Review &amp; Validation<br>• Stakeholder Management<br>• Arabic/English Bilingual Communication<br>• Cross-Timezone Coordination<br>• Procurement &amp; Finance Domain Knowledge<br>• Multinational Project Delivery<br>• Testing<br>iSoftStone is a global IT service and consulting company that creates value and drives success through technology solutions, service excellence, and digital innovation. We specialize in web and application development, software testing and support, data and content management, digital experience, accessibility, and data for machine learning and AI. With 20 delivery centers and more than 90,000 employees worldwide, iSoftStone is proud to serve some of the world's most well-known businesses, including 90+ Fortune Global 500 companies.<br>Visit us at https://www.isoftstoneinc.com.<br>iSoftStone is committed to the practice of equal opportunity for all its employees and applicants in employment, and does not discriminate on the basis of race or ethnicity, color, age, national origin, religion, creed, marital status, sex, pregnancy, gender, gender identity, sexual orientation, status as an honorably discharged veteran or disabled veteran or military status, political affiliation or belief, citizenship/status as a lawfully admitted immigrant authorized to work in the United States, or presence of any physical, sensory, or mental disability. In addition, reasonable accommodation will be made for known physical or mental limitations for all otherwise qualified persons with disabilities.<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Publication date :</strong> Jul 24, 2026, 12:00AM</p><br><br><p>Contract duration : </p><br><br>Orange Business is here!<br>About us<p>Join us at Orange Business!</p><br><br><p>We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.</p><br><br><p>Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.</p><br><br>About the role<p><span>Within the Communication Services Business Line, Global Professional Services Develop and maintain innovative, sustainable and transversal Digital &amp; Professional Services offers and capabilities on the whole CSBL scope to support all types of telco/digital integrated solutions shaped in the zones.</span></p><br><br><span>Its mission is also to create associated sales collateral communication plan, training and build the service catalogue together with Sales channels, Zones, Business lines, IT, Operations and Partners.</span><br><p><strong>Mission</strong>:</p><br><br><p>The mission of a project manager (PM) is to navigate both traditional project management using the V-cycle (or Waterfall) and the Scaled Agile Framework (SAFE) as a Scrum Master or Release Train Engineer (RTE). This dual-role PM needs to ensure effective delivery of both types of projects.</p><br><br><br><p>In the context of the V-cycle, the project manager’s mission is to ensure that the project is completed within a fixed scope, budget, and timeline.</p><br><br><br><p>In the SAFe framework, the project manager takes on the role of a Release Train Engineer, whose mission shifts toward supporting Agile Release Trains (ARTs) with a focus on iterative delivery, collaboration, and facilitating self-organizing teams.</p><br><br><br><br><p><strong>Main activity :</strong></p><br><br><p>Lead complex internal offer development projects, with a multidisciplinary background &amp; reporting levels within the organization.</p><br><br><p><span>As Project manager, accountable for scope, time and delay of the project</span></p><br><br><ul><li>Understand customer needs (internal /external) and respond effectively with a plan to meet those needs and delivery dates.</li><li>Prepare and lead product board sessions reporting to Exec levels.</li><li>Have a strong analytical mind to be able to act on problems resolution, support the project team and find the correct escalation points when needed.</li></ul><br><p>As Scrum Master,assists the team in meeting their delivery goals (Coaching).</p><br><br><ul><li>Facilitating PI Planning</li><li>Supporting Iteration Execution</li><li>Improving flow</li><li>Improving ART Performance<br>Building High-Performing Teams<br></li></ul><p>As RTE’s on facilitation rather than direct control, helping teams remove obstacles, maintain alignment, and deliver iterative releases.</p><br><br><br><ul><li>Facilitating Agile Release Train (ART) Planning and Execution</li><li>Supporting Agile Principles with promoting Lean-Agile principles, encouraging collaboration,</li><li>Dependency and Risk Management with regular syncs to resolve issues and adjust plans as needed.</li><li>Tracking Progress and Facilitating Continuous Improvement to monitor ART progress and support the teams in adapting as necessary.</li><li>Stakeholder Engagement and communication to ensures that stakeholders are aligned with the iterative release cycle.</li><li>Supporting Teams in achieving value deliveryensuring each increment delivers value to customers in a meaningful way.</li></ul><br>About you<p><span>The candidate has an experience of 10 years of product management, ideally in the high tech/IT environment. Graduated from a business school, he/she has already worked with an international company. He/She could adapt to a new context, to comply with an international business, to work transversally and to be part of a virtual international team.</span></p><br><br><br><p><strong>Main skills</strong></p><br><br><ul><li>Previous experience in Professional Services and offers/products development environment (preferable)</li><li>Strong leadership with a proven Teamwork spirit</li><li>Experience in Telecommunications /IT Sectors &amp; exposure to multinational environment.</li><li>Safe certified, at least leading safe, RTE certification is strongly recommended.</li><li>ability to work in transversal mode, in a virtual team environment.</li><li>ability to identify problems and work to resolution as required.</li><li>ability to engage and partner with customer and internal staff as required.</li><li>known for his/her capacity to deliver.</li><li>open minded, able to look out on the market, and on the competition.</li><li>able to create quality presentation to define his/her action plan.</li></ul><br><strong>Job specificities:</strong><br><p>location: Cairo<br><span>language: English, <strong><u>French</u></strong></span></p><br><br><p>You bring passion, energy, taste for exploration and adaptability. You seek the opportunity to expand your knowledge and develop new skills.</p><br><br>What we offer<p><strong>• Global Opportunities:</strong> Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world.<br><strong>• Flexible Work Environment:</strong> Flexible working hours and possibility to combine work from office and home (hybrid ways of working).<br><strong>• Professional Development:</strong> training programs and upskilling/re-skilling opportunities.<br><strong>• Career Growth:</strong> Internal growth and mobility opportunities within Orange.<br><strong>• Caring and Daring Culture:</strong> Health and well-being programs and benefits, diversity &amp; inclusion initiatives, CSR and employee connect events.<br><strong>• Reward Programs:</strong> Employee Referral Program, Change Maker Awards.</p><br><br>Only your skills matterRegardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neuroatypia, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.<p> At Orange, only your skills matter. </p><br><br> <p> Regardless of your age, gender, background, origin, religion, sexual orientation, disability, neurodiversity, or appearance, we actively encourage diversity within our teams, as it is a collective strength and a driver of innovation.Orange is a disability-inclusive employer: please feel free to let us know about any specific needs you may have. </p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Job Description:</p><br><p><b>Buyer - BEI</b></p><br><p><b>Location status:</b> Hybrid working - 2 days in the office<br><b>Location:</b> New Cairo, Egypt<br><b>Role Type:</b> Permanent<br><b>Working Hours: </b>40hrs pw</p><br><p>We make health happen</p><br><p>At Bupa, we're helping people live longer, healthier, happier lives. To do that, we need the right products, services and partnerships in place to support our customers and colleagues.</p><br><p>As a <b>Buyer</b>, you'll play an important role in helping us achieve this. You'll work closely with suppliers and stakeholders across the business to make sure goods and services are sourced efficiently, competitively and responsibly.</p><br><p>This is an opportunity to join a commercial team where your ideas, negotiation skills and ability to build strong relationships will make a real difference. You'll help deliver value, identify opportunities for improvement and support Bupa's commitment to providing high-quality services while managing costs effectively.</p><br><br><p><b>Key Responsibilities</b></p><br><ul><li>Manage sourcing activities across allocated procurement categories</li><li>Develop and maintain category and purchasing plans, identifying opportunities to deliver value and cost savings</li><li>Lead sourcing projects from planning through to contract award and implementation</li><li>Build and manage strong relationships with internal stakeholders to understand business requirements</li><li>Negotiate contracts with suppliers to achieve the best commercial outcomes for Bupa</li><li>Challenge existing ways of working and identify innovative solutions that improve value and efficiency</li><li>Drive procurement timelines and ensure sourcing activities are delivered effectively</li><li>Support the development of a strong procurement culture across the business</li><li>Promote procurement best practice and act as an advocate for the Procurement team</li><li>Maintain professional and ethical supplier relationships at all times</li><li>Protect commercial confidentiality and ensure activities are carried out in line with company policies and standards</li></ul><p><b>What We're Looking For</b></p><br><ul><li>Experience in procurement, sourcing or category management</li><li>A track record of delivering commercial value and cost savings through sourcing activities</li><li>Experience managing supplier relationships and supporting contract negotiations</li><li>Strong stakeholder management skills with the ability to build trusted relationships across the business</li><li>Excellent communication skills in both English and Arabic</li><li>Strong commercial awareness and the confidence to challenge constructively when appropriate</li><li>Ability to manage multiple priorities and work independently</li><li>Strong influencing and relationship-building skills, including experience working with senior stakeholders</li><li>A proactive approach with excellent organisational and problem-solving skills</li><li>High levels of professionalism, integrity and attention to detail</li><li>Degree-level qualification or equivalent experience desirable</li><li>MCIPS qualification or working towards MCIPS desirable</li></ul><p><b>Why Bupa</b></p><br><p>We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.</p><br><p>We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.</p><br><p>Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.</p><br><br><br><br><p>Time Type:</p><br>Full time<p>Job Area:</p><br>Finance &amp; Accounting<p>Locations:</p><br>Egypt - Cairo </div>

SGX, part of the Propelis Group, brings together more than 150 years of combined experience from SGS&Co and SGK, forming a powerhouse in packaging graphics, prepress, and print production. We offer a full suite of solutions, including artwork and file preparation, plate and cylinder production, and metal deco services, supported by advanced technology and a global footprint.<br>We are looking for a Project Manager to work closely with our exceptional, global household name client. Please be advised that this is an on site role, based on client site in Cairo, Egypt.<br>In this role you will work with a team of Project Managers, and be the first point of contact for the client's Design-2-Print and Marketing teams in the coordination/briefing of packaging development projects. You will also assist on packaging projects for different supports, artwork, and pre-press briefings, whilst ensuring the daily coordination of the production. This is an outstanding opportunity for an exceptional Graphics Manager to work with one of the world's most prominent household name brands, whilst also joining a global market leading business that is embarking on an exciting growth journey.<br><br>In this role you will…Coordinate the artwork production between our team and clients Follow-up of the production and deadlines, manage and coordinate projects, and be responsible for the On-time & On-quality delivery Be responsible for the development and execution of packaging ranges Perform quality control/brand champion activities Support teams and provide training to new members of our customer teams involved in the artwork process Drive continuous improvement pipeline for artwork process and ensure alignment with global artwork process Be the guardian of brand guidelines Provide the client and production team with a clear visibility on the timing and the global roadmap<br><br>You will have…Experience in graphic arts - with around 4 years in design, print and production industry. Strong technical skills, excellent knowledge of the graphic chain and packaging (artwork and reprography), printing processes (offset, dry offset, flexo, rotogravure), proofing and colour management. A rigorous mindset, coupled with an organized approach and a customer service focus English speaking ability The ability to work autonomously<br><br>About Propelis<br>Propelis is a portfolio of global marketing services and technology companies with a combined legacy of 150+ years, 2,000+ clients, 9,000 employees, and operations across 30 countries. Propelis provides the scale and support of a global organization while preserving the unique culture and identity of each company in its portfolio<br>For more information visit: www. SGXgraphics.com<br><br><br>We are proud to be an equal opportunity workplace. All employment is decided on the basis of qualifications, merit, and business need. We offer equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, age, disability or any other characteristic protected by federal, state or local law. Equal Opportunity Employer Minorities/Women/Veterans/Disabled. We strive to make our employment website and application process accessible to all users and applicants. In doing so, we provide reasonable accommodations to applicants with disabilities. If you have a disability and require a reasonable accommodation or assistance completing the application process, please contact a member of our Human Resource Team.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Publication date :</strong> Sep 18, 2026, 12:00AM</p><br><br>Orange Business is here!<br>About us<p>Join us at Orange Business!<br>We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.<br>Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.</p><br><br>About the role<span>In this role, you will be in charge of</span><p><span>As a key player in ensuring confidence in our information security management system, you will be the overall guarantor of the security of our cloud administration infrastructure. You will join the security office and take on the role of delegated CISO for your area (also known as Business Security Officer service). As a Business Security Officer service (BSO service), you'll be constantly on the lookout for threats that could impact your area of responsibility, and your expertise will be the subject of industry-recognized certifications.</span></p><br><br><p><span>At the crossroads of the key issues for the success of the cloud (security and reliability), the Business Security Officer is involved in a wide variety of activities, for which the qualities of analysis and flexibility are essential.</span></p><br><br><p><span>Would you like to find out more? Your mission is diverse (your expertise in all the different fields is not a prerequisite for your application):</span></p><br><br><ul><li><span>Carry out expert assessment and consultancy work (risk analysis, pen-testing, vulnerability audits, etc.)</span></li><li><span>Ensure that Orange builds and operates the service in accordance with management's security requirements.</span></li><li><span>Act as an expert security advisor to operational teams,</span><ul><li><span>In particular, you will set up the necessary documentation and controls,</span></li><li><span>Report on the status of the service in terms of security,</span></li><li><span>Coordinate the management of security incidents,</span></li><li><span>You raise awareness among operational staff and remind them of the safety rules to be followed.</span></li></ul></li><li><span>Helps to continuously improve Orange security practices in conjunction with peers in a logic of control and continuous improvement (Plan-Do-Check-Act).</span></li></ul><br><span>In particular, your mission will focus on security management, thus:</span><ul><li><span>Risk analysis, vulnerability analysis, security assurance plan and indicator monitoring;</span></li><li><span>Follow-up of external audits, implementation of security control points, reviews with cloud operational teams, awareness-raising for these same teams, security reviews, analysis of security incidents and architecture or process analyses for security improvement proposals.</span></li><li><span>Follow-up of action plans linked to the various controls and analyses conducted.</span></li></ul><br>About you<span>About you</span><ul><li><span>Bachelors in engineering or related field with 5+ years in IT/Network/Security operations</span></li><li><span>Knowledge of information security principles and CISSP or CISM best practices.</span></li><li><span>Good understanding of security methods like ISO 27K</span></li><li><span>Demonstrated leadership skills and ability to drive continuous improvement.</span></li><li><span>Exceptional communication, presentation, and stakeholder engagement abilities.</span></li><li><span>Strong analytical, organizational, and critical thinking skills; capable of multitasking.</span></li><li><span>Skilled in risk analysis and reporting for strategic decision-making.</span></li><li><span>Fluent in English; French proficiency is a significant asset.</span></li></ul><br><p>You bring a can-do attitude, tackle challenges head-on and challenge the status quo with new and innovative ideas.</p><br><br>What we offer<p><strong>• Global Opportunities:</strong> Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world.<br><strong>• Flexible Work Environment:</strong> Flexible working hours and possibility to combine work from office and home (hybrid ways of working).<br><strong>• Professional Development:</strong> training programs and upskilling/re-skilling opportunities.<br><strong>• Career Growth:</strong> Internal growth and mobility opportunities within Orange.<br><strong>• Caring and Daring Culture:</strong> Health and well-being programs and benefits, diversity &amp; inclusion initiatives, CSR and employee connect events.<br><strong>• Reward Programs:</strong> Employee Referral Program, Change Maker Awards.</p><br><br>Only your skills matterRegardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neurotype, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.<p> At Orange, only your skills matter. </p><br><br> <p> Regardless of your age, gender, background, origin, religion, sexual orientation, disability, neurodiversity, or appearance, we actively encourage diversity within our teams, as it is a collective strength and a driver of innovation.Orange is a disability-inclusive employer: please feel free to let us know about any specific needs you may have. </p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Publication date :</strong> Jul 24, 2026, 12:00AM</p><br><br><p>Contract duration : </p><br><br>Orange Business is here!<br>About us<p>Join us at Orange Business!</p><br><br><p>We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.</p><br><br><p>Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.</p><br><br>About the role<p><strong>Job Description</strong></p><br><br><p>We are seeking an experienced Incident Process Owner to lead and optimize our incident management processes. The ideal candidate will be responsible for defining, governing, and continuously improving the incident management lifecycle, ensuring swift resolution of incidents, effective escalation, and alignment with organizational goals. This role requires strong leadership, process expertise, and excellent stakeholder management skills.</p><br><br>About you<br><p><strong>Key Responsibilities</strong></p><br><br><ul><li>Define and oversee the incident management process scope, charter, policies, standards, and strategy to ensure alignment with overall business objectives and IT service delivery goals.</li><li>Establish and maintain the RACI matrix for incident management teams (L1–L3) and stakeholders, ensuring clear roles, responsibilities, and escalation paths.</li><li>Design and govern the incident escalation process, including criteria, levels, and communication protocols to ensure timely escalation of critical incidents and effective resolution.</li><li>Govern SLAs, OLAs, and underpinning contracts related to incident resolution, ensuring they are met, and driving remediation actions when necessary.</li><li>Coordinate with adjacent processes (problem, change, knowledge, event, asset/configuration management) to facilitate seamless incident handoffs and integrated workflows.</li><li>Maintain incident prioritization and categorization models, oversee the request catalog, request models, and approval matrices to optimize incident handling efficiency.</li><li>Lead Major Incident governance, including defining criteria, roles, communication protocols, and conducting post-incident reviews with actionable insights.</li><li>Drive continuous improvement by monitoring KPIs/OKRs (e.g., MTTA, MTTR, FCR, request cycle time, backlog health), and implementing process enhancements.</li><li>Manage an improvement backlog and quarterly roadmap, addressing process risks, mitigation plans, and implementing best practices.</li><li>Standardize incident communication protocols and deliver targeted training and enablement to incident management teams.</li><li>Oversee vendor and outsourcer performance related to incident resolution, define tooling requirements, participate in UAT, and validate release quality.</li></ul><br><p><strong>Skills &amp; Qualifications</strong></p><br><br><ul><li>Bachelor’s degree in Computer Science, Information Technology, or a related field; advanced degrees preferred.</li><li>7+ years of experience in IT Service Management, with a focus on incident management, problem management, or related processes.</li><li>Deep expertise in ITIL incident, request, change, and problem management frameworks.</li><li>Hands-on experience with ServiceNow (administration, configuration, workflow design, reporting); certifications are a plus.</li><li>Strong organizational, communication, and stakeholder management skills, with the ability to influence across technical and business teams.</li><li>Fluency in English; French language skills are advantageous.</li><li>Relevant certifications such as ITIL, PMP, Agile certifications are preferred.</li><li>Proven track record of leading process improvements, organizational change, and incident management initiatives.</li><li>Strategic thinker with the ability to develop process strategies, define objectives, and align them with organizational goals.</li><li><span>Excellent collaboration skills, capable of translating technical details for business leaders and fostering a culture of continuous improvement.</span></li></ul><br> <br>What we offer<p><strong>• Global Opportunities:</strong> Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world. <br><strong>• Flexible Work Environment:</strong> Flexible working hours and possibility to combine work from office and home (hybrid ways of working). <br><strong>• Professional Development:</strong> training programs and upskilling/re-skilling opportunities. <br><strong>• Career Growth:</strong> Internal growth and mobility opportunities within Orange. <br><strong>• Caring and Daring Culture:</strong> Health and well-being programs and benefits, diversity &amp; inclusion initiatives, CSR and employee connect events. <br><strong>• Reward Programs:</strong> Employee Referral Program, Change Maker Awards. </p><br><br>Only your skills matterRegardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neurotype, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.<p> At Orange, only your skills matter. </p><br><br> <p> Regardless of your age, gender, background, origin, religion, sexual orientation, disability, neurodiversity, or appearance, we actively encourage diversity within our teams, as it is a collective strength and a driver of innovation.Orange is a disability-inclusive employer: please feel free to let us know about any specific needs you may have. </p><br><br><br> </div>

<div> <p> <strong>POSITION SUMMARY</strong> </p> <p> </p> <p>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.</p> <p> </p> <p>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p> <p> </p> <p><b>PREFERRED QUALIFICATIONS</b></p> <p>Education: High school diploma or G.E.D. equivalent.</p> <p>Related Work Experience: No related work experience.</p> <p>Supervisory Experience: No supervisory experience.</p> <p>License or Certification: None</p> <p> </p> <p> </p> </div> <div> </div> <p> <i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i> </p>

<p><h4>Purpose of the job</h4> <p>You will be part of a team of several radio dimensioning engineers, whose role is to help the subsidiaries embedded in the REC anticipate and adapt the capacity needs of the 2G/3G/4G/5G (6G in the future) mobile access network in order to absorb the forecasted traffic of customers, to limit the level of radio congestion, and to offer the best network service quality (in terms of accessibility, communication maintenance) and customer experience (voice quality, data rate).</p> <p>You will be responsible for carrying out RAN dimensioning studies (budget and capacity forecasting, congestion) based on the traffic and technological evolution inputs of the network provided by the subsidiaries embedded in the REC.</p> <h4>Duties and responsibilities</h4> <p>As a radio capacity engineer, the main activities will include:</p> <ul> <li>Conducting budget studies (capacity needs estimation) for subsidiaries every year, as well as updates for budget reviews</li> <li>Collecting the necessary inputs from subsidiaries to ensure the proper completion of these studies</li> <li>Monitoring the capacity deployment planned in the budget program, with subsidiaries</li> <li>Ensuring that the subsidiaries involved in the REC apply the rules of architecture and sizing mobile access networks</li> <li>Distributing and implementing the congestion detection decision tree defined by the Group, and supporting subsidiaries involved in the REC in capacity monitoring/congestion exercises at the bottom and middle of the network</li> </ul> <h4>Job specification</h4> <p>Engineers with 1 to 10+ years of experience</p> <p>French speakers</p> <p>With a background in mobile telecommunications engineering, you have at least 2 years of experience and you have the following skills:</p> <strong>Business skills</strong> <ul> <li>Ability to listen and understand customer needs</li> <li>Ability to convince, manage and rally people</li> <li>Ability to work in functional relationships with experts from other organizations and countries</li> </ul> <strong>Technical skills</strong> <ul> <li>Very good knowledge of the architecture and interfaces of mobile networks</li> <li>Very good knowledge of the dimensioning criteria for the different technologies</li> <li>Very good knowledge of the main radio procedures (selection, reselection, handover, paging, CSFB, VoLTE, etc.)</li> <li>Very good knowledge of the 3GPP standards and of the L3 protocol messages</li> <li>Knowledge of the methodologies and rules for dimensioning mobile access networks (downlink and mid-link), 2G/3G/4G/5G, voice and data</li> <li>Knowledge of the engineering and operational issues of 2G/3G/4G/5G mobile access networks and their operation</li> <li>Knowledge of the radio dimensioning tool used in the Orange group (RANDim) is an asset</li> <li>Skills in radio engineering and optimization, other than dimensioning: optimization, design, troubleshooting, tools, are an asset</li> <li>Knowledge in the field of network automation (C-SON) would also be an asset</li> <li>Basic programming skills, such as experience with Visual Basic, to develop database queries that convert raw statistics into useful information would be an asset</li> <li>Experience with different RAN suppliers of the Orange group (Huawei, Nokia, Ericsson) is an asset</li> </ul> <p>The application of these skills is directly related to the tasks of the position described above and this on the 2G, 3G and 4G, 5G.</p> <strong>Transversal skills</strong> <ul> <li>Demonstrate scientific interest, open-mindedness, innovation and autonomy in the types of activities proposed</li> <li>Demonstrate listening, dynamism, rigor and a capacity for synthesis</li> <li>Demonstrate your capacity for autonomy and adaptability</li> <li>Fluent in English and French (international team and direct, daily contact with the OMEA countries of the Group). Travels in the OMEA zone are to be expected</li> <li>Have a strong ability to create and maintain an international network</li> <li>Have a strong ability to represent and communicate</li> <li>Have knowledge of the telecoms and IT industry, as well as the ecosystem of an operator</li> <li>Demonstrate an ability to work transversally and with colleagues from a variety of backgrounds</li> </ul> <p>At Orange, only your skills matter.</p> <p>Regardless of your age, gender, background, origin, religion, sexual orientation, disability, neurodiversity, or appearance, we actively encourage diversity within our teams, as it is a collective strength and a driver of innovation.</p> <p>Orange is a disability-inclusive employer: please feel free to let us know about any specific needs you may have.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><span>We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity.</span></span></span></p><br><br><p><span><span><span>Working with people in over 200 countries and territories, we are on the ground in more than 100 countries.</span></span></span></p><br><br><p><span><span><span><b>We connect. We inspire.</b></span></span></span></p><br><br><span><strong>Role Purpose</strong></span>To play a key role in the successful delivery of our teaching provision by coordinating operational activities, managing logistics, and providing exceptional support to teaching staff and learners, ensuring a smooth, efficient, and high-quality educational experience.<br>&nbsp;<br><span><strong>Main Accountabilities</strong></span><p>You will provide essential administrative, customer service, and logistical support to ensure the smooth delivery of teaching operations and an excellent learner experience. This includes managing student registration and customer care processes, maintaining accurate records, preparing routine reports, and supporting the coordination of classes, events, and teaching activities. You will also use operational data and insights to help identify opportunities for continuous improvement.</p><br><br><p>As a key point of contact for customers, you will respond to enquiries, resolve routine issues, and escalate more complex matters where needed. Working closely with colleagues and partners, you will proactively coordinate activities, communicate potential risks or challenges, and help ensure teaching services and events run efficiently and effectively.</p><br><br><p>You will maintain compliance with safeguarding, security, financial, and data management requirements, while ensuring resources, equipment, and materials are available when needed. The role also requires effective planning and prioritisation of your own workload, alongside coordinating others to deliver activities to agreed quality and service standards.</p><br><br><span><strong>Qualifications &amp; Skills</strong></span><ul><li>Experience in a customer focused environment.</li><li>Proficiency in English at CEFR C1 level or above.</li><li>Bachelor's degree</li><li>Demonstrated stakeholder management skills, with the ability to collaborate across teams and coordinate with internal and external partners.<br></li></ul><span><strong>Important Informaion</strong></span>Job Grade: 4/H<br>Location: Egypt - Alexandria<br>Contract Type: Fixed Term Contract<br>Gross Monthly Salary: 16,667 EGP<br>Closing Date: 28 July 2026<br>&nbsp;<br><strong>This role is only open for candidates who have the legal right to live and work in the job location</strong><br>&nbsp;<br><p><span><span><span>A connected and trusted UK in a more connected and trusted world.</span></span></span></p><br><br><p><span><span><span><b>Equality, Diversity and Inclusion Statement</b></span></span></span></p><br><br><p><span><span><span>We are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.</span></span></span></p><br><br><br><p><span><span><span><b>Safeguarding Statement</b></span></span></span></p><br><br><p><span><span><span>The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.</span></span></span></p><br><br><p><span><span><span>If you experience any difficulties with submitting your application, please email <u>askhr@britishcouncil.org</u></span></span></span></p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Publication date :</strong> Jul 15, 2026, 12:00AM</p><br><br><p>Contract duration : </p><br><br>Orange Business is here!<br>About us<p>Join us at Orange Business!<br>We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.<br>Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.</p><br><br>About the role<p><span><strong>key accountabilities – Customer Site activities:</strong></span></p><br><br><ul><li><span>Provide local support to all maintenance and installations for customer and network equipment which include LAN &amp; WAN environment, desktop &amp; peripherals.</span></li><li><span>Undertake end to end fault troubleshooting and resolution.</span></li><li><span>Ensure compliance with all the policies &amp; procedures of FOIS, contribution to meet functional objectives.</span></li><li><span>Ensure customer satisfaction by meeting the SLA terms through short response/repair time.</span></li><li><span>Provide local support to set up the hardware &amp; download equipment configurations.</span></li><li><span>Close coordination with internal functions, partners, supplier and 3rd party contractors for all Network and Customer Maintenance &amp; Installations related activities. (Service desks, SCCs, Telco, ASPs etc.)</span></li><li><span>Ensure that all administrative duties are completed in timely and accurate manner, including equipment returns, updating Service Coordination and closure of the calls/ cases, in close co-operation with other operating entities.</span></li><li><span>Follow &amp; comply ‘FE Handbook’ &amp; process guidelines.</span></li><li><span>Network Infrastructure Implementation:</span></li><li><span>place and manage orders with telecom providers.</span></li><li><span>receive, stage and install telecom and data equipment.</span></li></ul><br><p><span><strong>key accountabilities – Internal / Nodal activities:</strong></span></p><br><br><ul><li><span>Provide support on install/upgrade/de-install/repair activities on Orange network sites for network equipment &amp; links.</span></li><li><span>Co-ordinate and manage all the actions related to the power &amp; network infrastructure related changes (maintenance, install/upgrade etc.) as per the schedule.</span></li><li><span>Repair and replace any damaged network equipment/link as per the standard work instructions.</span></li><li><span>Support customer service &amp; service delivery teams in engaging with local carriers &amp; vendors for ordering/installation/maintenance of the network links with follow up to meet the desired targets of delivery &amp; repair time.</span></li><li><span>Close co-ordination with all the concerned functions within &amp; outside of the organization such as service desks, SCC, Telco, ASPs etc.</span></li><li><span>Participate &amp; execute all the internal projects as per the requirement &amp; criteria.</span></li><li><span>Data Center Spares management per standard procedure to ensure spare availability.</span></li><li><span>Continue to acquire new complex skills, Techniques, operating practices &amp; processes and tools and technology knowledge towards proficiency in the fields of specialization.</span></li><li><span>Work as a team with other staff to achieve local and global objectives.</span></li></ul><br>About you<p><span><strong>knowledge</strong> <strong>and abilities:</strong></span></p><br><br><ul><li><span>Ability to work in international environment but with capability to work independently when needed.</span></li><li><span>Ability to engage and partner with customer and internal staff as required.</span></li><li><span>Ability to identify problems analytically and solve them to resolution as required and without stress.</span></li><li><span>Ability to work in (virtual) team environment with internal and external organizations and with customer.</span></li></ul><br><p><span><strong>Education, qualifications, and certifications:</strong></span></p><br><br><ul><li><span>Graduate or a Diploma holder from Technical High School with specialization in IT/Telecom domain or Engineering/ technical degree in telecommunications and/or IT/ICT or equivalent qualifications or proven long experience in similar position. (based on local market practice).</span></li><li><span>Formal accreditation in one/ some product areas (like network communication technologies, desktop, peripherals, IT platforms) is a benefit.</span></li></ul><br><p><span><strong>Experience:</strong></span></p><br><br><ul><li><span>Minimum 1-year Practical work experience in customer facing organizations within telecom or IT/ICT industry high tech/ high level services.</span></li><li><span>Good level of practiced technical knowledge.</span></li><li><span>Good virtual teamwork environment practice.</span></li></ul><br><p><span><strong>Job skills and certifications:</strong></span></p><br><br><ul><li><span>Certifications: CCNA certifications preferably.</span></li><li><span>Equipment:</span><span>Cisco routers &amp; switches, Nortel switches Modems and multiplexers.</span></li><li><span>Telecom Technologies and Protocols: Good understanding of LAN &amp; WAN technologies as per the market trend.</span></li><li><span>Language: English required, fluency in local languages.</span></li></ul><br><p>You bring a can-do attitude, tackle challenges head-on and challenge the status quo with new and innovative ideas.</p><br><br>What we offer<p><strong>• Global Opportunities:</strong> Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world.<br><strong>• Flexible Work Environment:</strong> Flexible working hours and possibility to combine work from office and home (hybrid ways of working).<br><strong>• Professional Development:</strong> training programs and upskilling/re-skilling opportunities.<br><strong>• Career Growth:</strong> Internal growth and mobility opportunities within Orange.<br><strong>• Caring and Daring Culture:</strong> Health and well-being programs and benefits, diversity &amp; inclusion initiatives, CSR and employee connect events.<br><strong>• Reward Programs:</strong> Employee Referral Program, Change Maker Awards.</p><br><br>Only your skills matterRegardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neurotype, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.<p> At Orange, only your skills matter. </p><br><br> <p> Regardless of your age, gender, background, origin, religion, sexual orientation, disability, neurodiversity, or appearance, we actively encourage diversity within our teams, as it is a collective strength and a driver of innovation.Orange is a disability-inclusive employer: please feel free to let us know about any specific needs you may have. </p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Publication date :</strong> Jul 06, 2026, 12:00AM</p><br><br><p>Contract duration : </p><br><br>Orange Business is here!<br>About us<p>Join us at Orange Business!<br>We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.<br>Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.</p><br><br>About the role<p>Transform the way organizations secure their data and optimize their network architecture by becoming an End To End SASE Architect at Orange, where your expertise will drive innovative solutions and strategic guidance.<br>• Designing secure transit architectures across multiple cloud platforms like AWS, Azure, or GCP using Aviatrix.<br>• Developing migration paths from legacy MPLS to SD-WAN solutions like VeloCloud or Fortinet.<br>• Integrating various security technologies into a cohesive security strategy that follows Zero Trust principles.<br>• Architecting edge security solutions that optimize remote access through Zscaler technologies.<br>• Creating High-Level Designs (HLD) and Low-Level Designs (LLD) with precise documentation for implementation.<br>• Leading Proof of Concept (PoC) testing to validate new technologies against business requirements.<br>• Acting as the primary technical contact for vendor engagement during complex deployments.<br>• Establishing standard configurations in management tools like Fortimanager to ensure consistency.<br>• Configuring visibility tools such as Fortianalyser for executive-level reporting on threat landscapes.<br>• Conducting quarterly technical reviews to identify and address End of Life (EoL) hardware or software.<br></p><br><br>About you<p>You are an innovative problem solver with over 5 years of professional experience in cloud networking and edge security solutions. Your background includes a Bachelor’s Degree in Computer Science or a related field and relevant certifications such as PMP, CISSP, and CISM. Strong communication skills and customer-facing abilities are essential as you guide clients through complex transformations involving technologies like Zscaler, Fortinet, and Palo Alto.<br><strong>Your professional skills:</strong><br>• Expertise in edge security technologies such as Zscaler, Fortigate, and Palo Alto is pivotal for this role.<br>• A solid understanding of cloud networking solutions, particularly with Aviatrix and VeloCloud, is essential.<br>• Management capabilities related to Fortimanager, Fortianalyser, and Panorama will aid in maintaining network integrity.<br>• Proficiency in application delivery, particularly with F5 Load Balancers and WAF integration, is critical.<br>• Understanding of industry-standard project management and security practices through certifications like PMP, CISSP, and CISM is required.<br><strong>Your soft skills:</strong><br>• Strong communication skills are necessary for conveying complex technical information to clients.<br>• Demonstrated ability to work collaboratively with diverse teams and stakeholders enhances project success.<br>• A customer-focused mindset ensures the delivery of exceptional service and satisfaction.<br>• Adaptability in managing change and learning new technologies is vital in this fast-paced environment.<br>• Leadership qualities that inspire trust and knowledge-sharing among peers will benefit team dynamics.<br></p><br><br><p>At Orange, we foster an environment where innovative thinkers are encouraged to explore new technologies and solutions. As a Customer Technical Architect, you will have the opportunity to influence cutting-edge projects that redefine what's possible in cloud networking and security. Our commitment to your growth means you will have the support and resources to take on challenges, inspire your team, and make a lasting impact in the tech landscape. Join us in shaping the future, where your expertise meets our passion for excellence.</p><br><br>What we offer<p><strong>• Global Opportunities:</strong> Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world.<br><strong>• Flexible Work Environment:</strong> Flexible working hours and possibility to combine work from office and home (hybrid ways of working).<br><strong>• Professional Development:</strong> training programs and upskilling/re-skilling opportunities.<br><strong>• Career Growth:</strong> Internal growth and mobility opportunities within Orange.<br><strong>• Caring and Daring Culture:</strong> Health and well-being programs and benefits, diversity &amp; inclusion initiatives, CSR and employee connect events.<br><strong>• Reward Programs:</strong> Employee Referral Program, Change Maker Awards.</p><br><br>Only your skills matterRegardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neurotype, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.<p> At Orange, only your skills matter. </p><br><br> <p> Regardless of your age, gender, background, origin, religion, sexual orientation, disability, neurodiversity, or appearance, we actively encourage diversity within our teams, as it is a collective strength and a driver of innovation.Orange is a disability-inclusive employer: please feel free to let us know about any specific needs you may have. </p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Publication date :</strong> Aug 12, 2026, 12:00AM</p><br><br><p>Contract duration : </p><br><br>Orange Business is here!<br>About us<p>Join us at Orange Business!<br>We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.<br>Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.</p><br><br>About the role<p><span><b><span><strong>Job Description</strong></span></b></span></p><br><br><p><span><b><span><strong>Mission</strong></span></b></span></p><br><br><ul><li><span><span>The mission of the Global Process Leader is to establish and sustain high-performance global processes by setting clear strategic direction and enabling continuous improvement efforts. This role supports organizational objectives by ensuring process compliance, quality, and effectiveness through collaborative leadership and analytic insight. It enables operational excellence and supports transformation initiatives that align with the evolving needs of Orange and its customers.</span></span></li></ul><p><span><b><span><strong>Main activities</strong></span></b></span></p><br><br><ul><li><span><span>Define and maintain the 3–5 year vision, ambition, values, and objectives for the global process.</span></span></li><li><span><span>Build and adapt the yearly roadmap through agile reviews to reflect evolving priorities and challenges.</span></span></li><li><span><span>Standardize process practices, including documentation, reference management, and IT cartography.</span></span></li><li><span><span>Define, monitor, and report KPIs and operational dashboards to track process performance.</span></span></li><li><span><span>Lead quarterly, bi-annual, and annual process reviews with management teams to ensure alignment and progress.</span></span></li><li><span><span>Drive initiatives focused on process improvement, reengineering, and transformation to optimize efficiency and quality.</span></span></li><li><span><span>Identify key pain points and positive moments within customer and employee journeys to enhance overall experience.</span></span></li><li><span><span>Coordinate process interlocks and ensure end-to-end consistency across global processes.</span></span></li><li><span><span>Ensure adherence to legal, regulatory, and certification requirements relevant to process governance.</span></span></li></ul><p><span><b><span><strong>Dimensions</strong></span></b></span></p><br><br><ul><li><span><b><span><strong>People Management:</strong></span></b></span></li><li><span><span>Does not have direct line management responsibilities but leads through influence and empowerment.</span></span></li><li><span><span>Manages and supports Process Owners and delegated Process Owners to ensure process adherence and alignment.</span></span></li><li><span><span>Facilitates collaboration across global process leaders and stakeholders, promoting knowledge exchange and coordinated action.</span></span></li><li><span><span>Enhances team performance by fostering ownership and accountability among process stakeholders.</span></span></li><li><span><b><span><strong>Financial:</strong></span></b></span></li><li><span><span>Accountable for the performance and continuous improvement of global processes affecting operational outcomes.</span></span></li><li><span><span>Impacts financial objectives indirectly by optimizing process efficiency and supporting transformative initiatives.</span></span></li><li><span><span>Monitors and guides initiatives that contribute to cost savings and value creation through improved process governance.</span></span></li><li><span><b><span><strong>Other:</strong></span></b></span></li><li><span><span>Defines process profiles including customer value proposition, key activities, required skills, and master data.</span></span></li><li><span><span>Identifies supplier requirements and customer commitments to ensure alignment with process objectives.</span></span></li><li><span><span>Provides comprehensive visibility into activity volumes and anticipates skill evolution needs.</span></span></li><li><span><span>Coordinates with IT and continuous improvement teams to leverage technology and methodology advancements.</span></span></li><li><span><span>Supports operational journeys for field actors engaged in customer interactions to improve process experiences.</span></span></li><li><span><span>Conducts SWOT analyses to identify risks and opportunities influencing process strategy and execution.</span></span></li><li><span><span>Entity: Orange Business / Global Delivery Operation / Process Governance</span></span></li><li><span><span>Department: Transversal Process &amp; Quality Support</span></span></li><li><span><span>Operates in an international environment with locations at MSCs (MRU, IND, EGY).</span></span></li></ul><br>About you<p><span><b><span><strong>Key Skills, Knowledge and Abilities</strong></span></b></span></p><br><br><ul><li><span><b><span><strong>Professional skills:</strong></span></b></span></li><li><span><span>Demonstrates a strong understanding of organizational and business processes to guide effective process governance.</span></span></li><li><span><span>Possesses expertise in process description, documentation, and facilitation to ensure clarity and usability.</span></span></li><li><span><span>Applies knowledge of Agile and SAFe methodologies to support adaptive and iterative process improvements.</span></span></li><li><span><span>Brings project management experience to coordinate complex initiatives and meet established objectives.</span></span></li><li><span><span>Utilizes quality assurance and process management experience to uphold standards and drive enhancements.</span></span></li><li><span><span>Exhibits change management capabilities to lead and support process transformations effectively.</span></span></li><li><span><span>Employs analytical and synthesis skills to interpret data and derive actionable insights.</span></span></li><li><span><b><span><strong>Soft skills:</strong></span></b></span></li><li><span><span>Exerts leadership by guiding and influencing teams and stakeholders without direct authority.</span></span></li><li><span><span>Takes ownership of assigned processes and drives accountability through consistent follow-up.</span></span></li><li><span><span>Manages transversal and cross-functional relationships to foster collaboration across diverse groups.</span></span></li><li><span><span>Communicates clearly and effectively to ensure understanding and alignment across teams.</span></span></li><li><span><span>Demonstrates strong interpersonal skills to build trust and engagement among stakeholders.</span></span></li><li><span><span>Collaborates efficiently with stakeholders and process owners to achieve shared goals.</span></span></li><li><span><span>Adapts to complex environments, managing ambiguity with flexibility and resilience.</span></span></li><li><span><span>Motivates and influences others constructively to encourage participation and commitment.</span></span></li><li><span><span>Is proficient in both French and English to operate successfully within an international context.</span></span></li></ul><p><span><b><span><strong>Qualifications (work experience, education background, certifications, etc):</strong></span></b></span></p><br><br><ul><li><span><b><span><strong>Education:</strong></span></b></span></li><li><span><span>Bachelor’s degree or higher in Business Administration, Industrial Engineering, Operations Management, Quality Management, Information Systems, or related fields.</span></span></li><li><span><span>A Master’s degree in Process Management, Project Management, Business Transformation, or Management is considered an advantage.</span></span></li><li><span><b><span><strong>Experience:</strong></span></b></span></li><li><span><span>Experience in operational activities covering both build and run phases.</span></span></li><li><span><span>Project management experience involving coordination and delivery of process-related initiatives.</span></span></li><li><span><span>Quality assurance and process management experience is considered beneficial.</span></span></li><li><span><b><span><strong>Certifications:</strong></span></b></span></li><li><span><span>ITIL Foundation V3 or higher certification is required.</span></span></li><li><span><span>ISO or ISAE certification is preferred to enhance process governance capabilities.</span></span></li></ul><br><p>You bring a can-do attitude, tackle challenges head-on and challenge the status quo with new and innovative ideas.</p><br><br>What we offer<p><strong>• Global Opportunities:</strong> Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world.<br><strong>• Flexible Work Environment:</strong> Flexible working hours and possibility to combine work from office and home (hybrid ways of working).<br><strong>• Professional Development:</strong> training programs and upskilling/re-skilling opportunities.<br><strong>• Career Growth:</strong> Internal growth and mobility opportunities within Orange.<br><strong>• Caring and Daring Culture:</strong> Health and well-being programs and benefits, diversity &amp; inclusion initiatives, CSR and employee connect events.<br><strong>• Reward Programs:</strong> Employee Referral Program, Change Maker Awards.</p><br><br>Only your skills matterRegardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neurotype, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.<p> At Orange, only your skills matter. </p><br><br> <p> Regardless of your age, gender, background, origin, religion, sexual orientation, disability, neurodiversity, or appearance, we actively encourage diversity within our teams, as it is a collective strength and a driver of innovation.Orange is a disability-inclusive employer: please feel free to let us know about any specific needs you may have. </p><br><br><br> </div>