وظائف ذوي الاحتياجات الخاصة - الجيزة مصر

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Greet guests warmly and professionally upon arrival, answering any initial inquiries. Schedule and confirm appointments, ensuring accuracy and availability. Provide information about spa services, packages, and promotions. Handle guest requests and inquiries promptly and efficiently. Address any guest concerns or complaints with professionalism and empathy, seeking resolution. Build and maintain strong relationships with guests to foster loyalty. Manage the reception area, ensuring it is clean, organized, and well-stocked. Answer and direct phone calls professionally. Process payments and handle cash transactions accurately. Maintain accurate records of appointments, guest information, and daily transactions. Assist with inventory management of spa products and supplies. Prepare treatment rooms for each guest, ensuring they are clean, stocked, and welcoming. Assist therapists with guest check-in and check-out procedures as needed. Promote spa memberships, packages, and special offers. Provide information about spa events and promotions. Assist with the development of marketing materials as needed.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">High school diploma or equivalent. Prior experience in customer service, hospitality, or a related field preferred. Excellent communication and interpersonal skills. Strong organizational and time-management skills. Ability to work independently and as part of a team. Proficiency in Microsoft Office 1 Suite or similar software.</p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a friendly and professional Hostess to join our team in 6th of October City, Egypt. As the first point of contact for our guests, you will play a crucial role in creating a welcoming atmosphere and ensuring a smooth dining experience for all patrons. Greet and welcome guests in a warm and professional manner Manage reservations and seating arrangements efficiently Coordinate with servers and kitchen staff to ensure timely service Answer phone calls and respond to inquiries about the restaurant Maintain an organized and clean reception area Assist in resolving any customer concerns or complaints Keep track of wait times and communicate updates to guests Ensure menus are clean and up-to-date Assist with special events or large group bookings Maintain knowledge of menu items, daily specials, and promotions</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Excellent communication skills in English, both written and verbal</li><li>Previous customer service experience, preferably in a restaurant setting</li><li>Strong interpersonal and problem-solving abilities</li><li>High level of energy and professionalism at all times</li><li>Excellent personal presentation and grooming standards</li><li>Knowledge of restaurant operations and dining etiquette</li><li>Ability to work in a fast-paced environment</li><li>Basic math skills for managing reservations and table assignments</li><li>Exceptional organizational skills</li><li>Flexibility to work various shifts, including weekends and holidays</li><li>Positive attitude and ability to work well in a team</li></ul><p></p></section>

<p><strong>&nbsp;</strong></p><p></p><p><strong>Accounts Receivable Management</strong></p><p>&nbsp;</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Prepare and issue customer invoices, debit notes, and credit notes accurately and on time.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Monitor customer accounts and follow up on outstanding balances to ensure timely collection.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Record and apply customer payments accurately while maintaining up-to-date accounts receivable records and reconciliations.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Perform periodic customer account reconciliations and resolve outstanding differences.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Investigate and resolve billing discrepancies and customer account issues.</p><p><strong>&nbsp;</strong></p><p><strong>&nbsp;</strong></p><p><strong>Collections &amp; Customer Relations</strong></p><p>&nbsp;</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Communicate with customers regarding outstanding invoices and payment status.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Follow up on overdue accounts to support the achievement of collection targets.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Support the resolution of customer disputes by coordinating with Operations, Commercial, and other internal departments.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Support month-end closing activities by ensuring all accounts receivable transactions are recorded accurately and on time.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Prepare accounts receivable aging reports, collection reports, and other management reports to support decision-making and cash flow monitoring.</p><p>&nbsp;</p><p><strong>Compliance &amp; Controls</strong></p><p>&nbsp;</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure compliance with company policies, accounting standards, tax regulations, and internal controls.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintain complete and accurate documentation for all accounts receivable transactions.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Support internal and external audits by providing the required accounts receivable documentation and information.</p><p>&nbsp;</p><p><strong>Cross-Functional Collaboration</strong></p><p>&nbsp;</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Work closely with Operations, Commercial, and other internal departments to ensure accurate billing based on contracts, services provided, and supporting documentation.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Coordinate with internal stakeholders to resolve billing issues and improve billing accuracy and efficiency.</p><p><strong>&nbsp;</strong></p><p><strong>Data Accuracy</strong></p><p><strong>&nbsp;</strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintain accurate customer master data and financial records within the accounting system.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure the accuracy and completeness of accounts receivable data to support reliable financial reporting.</p><p>&nbsp;</p><p><strong>Additional Responsibilities</strong></p><p>&nbsp;</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Perform any other duties or responsibilities assigned by the direct manager in line with the role and business requirements.</p><p><strong>Requirements</strong></p><p><strong>Experience and Knowledge</strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 2–4 years of experience in Accounts Receivable.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience in the logistics or supply chain industry is preferred.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Good knowledge of accounts receivable processes, customer billing, collections, and account reconciliations.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience with ERP systems (e.g., Oracle Fusion, SAP, or similar) is an advantage.</p><p><strong>Skills and Abilities:</strong></p><ul><li><p>Strong analytical skills with a high level of attention to detail and accuracy.</p></li><li><p>Excellent communication, negotiation, and problem-solving skills.</p></li><li><p>Proficiency in Microsoft Office applications, particularly Microsoft Excel, and ERP/accounting systems.</p></li><li><p>Good command of written and spoken English.</p></li><li><p>Strong organizational and time management skills with the ability to prioritize tasks and meet deadlines in a fast-paced environment.</p></li></ul><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to work independently and collaboratively with cross-functional teams.</p><p>High level of integrity and ability to handle confidential financial information</p><p></p>

<ul><li><p>Execute end-to-end procurement processes, ensuring accuracy in data recording and communication with internal users, vendors, and suppliers.</p></li><li><p>Supervise Information Technology inventory and monitor vendor management.</p></li><li><p>Operational Induction to the new team member.</p></li><li><p>Creating / Updating Documentation, knowledge database and SOP's.</p></li><li><p>Attend S1 User calls, High Priority &amp; Level 2 calls.</p></li><li><p>Take over unresolved calls if L1 support engineers are busy with other calls and resolve. In case of non-resolution, escalate to concerned stakeholders / vendors.</p></li><li><p>Ensure calls are updated with meaningful &amp; correct data and on time.</p></li><li><p>Follow-up on the activities assigned to desktop team on the floor.</p></li><li><p>Verify the Helpdesk related report, ensure timely outage communication (SMS/Mail).</p></li><li><p>TL should review the quality of the tickets logged/updated in Service Desk as well as in Service Center.</p></li><li><p> End-user Communication (incase of delays, updates, etc).</p></li><li><p>Timely Submission of Desktop related activities.</p></li><li><p> Maintains integrity, security and confidentiality of all sensitive information and the physical security of the customer operations.</p></li><li><p>Informs Management of security&nbsp;breaches.</p></li><li><p>Adheres to "Standards of Business conduct".</p></li><li><p>Awareness of Information sharing.</p></li><li><p>Adhere to the organization’s environment, health, and safety policies, objectives, and guidelines.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>2 - 4 years of experience.</p></li><li><p>Bachelor's degree in Computer Science / Information System.</p></li><li><p>CCNA and MCSA certifications are a bonus point.</p></li><li><p>Good understanding of ticketing tools, network and inventory management.</p></li><li><p>English is a must.</p></li><li><p>Excellent verbal, written communication and interpersonal skills.</p></li><li><p>Must be able to effectively handle multiple projects simultaneously in a deadline driven environment.</p></li></ul><p></p>

<p>Jadeer is hiring on behalf of one of our esteemed clients a leading company specializing in security solutions and products, located in 10th of Ramadan City. About the Role The Head of IT will be responsible for leading the organization s overall technology function, ensuring the stability, security, and scalability of all IT systems and operations. This role is critical in aligning technology with business objectives, driving digital transformation, and delivering reliable IT services that support sustainable business growth. Key Responsibilities IT Strategy &amp; Leadership Develop and implement the company s IT strategy in alignment with overall business goals. Act as a strategic partner to senior leadership on all technology-related matters. Lead the IT function and ensure technology initiatives support operational and commercial priorities. Build and manage a high-performing IT team, fostering accountability, collaboration, and continuous improvement. Infrastructure &amp; Systems Management Oversee the organization s IT infrastructure, including networks, servers, hardware, and software systems. Ensure the availability, reliability, and performance of all IT systems and services. Manage enterprise applications and ensure smooth system integration across departments. Oversee the implementation, maintenance, and enhancement of ERP and other business-critical systems. Cybersecurity &amp; Risk Management Develop and enforce IT security policies, procedures, and controls. Ensure strong cybersecurity practices to protect company systems, networks, and data. Monitor and mitigate IT risks, vulnerabilities, and potential threats. Lead disaster recovery planning and business continuity measures related to IT operations. Ensure compliance with relevant legal, regulatory, and data protection requirements. Digital Transformation &amp; Innovation Identify opportunities to improve efficiency and productivity through technology and automation. Lead digital transformation initiatives across the business. Evaluate and implement new technologies that enhance business performance and support growth. Promote a culture of innovation and continuous development within the IT function. Operations, Budgeting &amp; Vendor Management Oversee day-to-day IT operations and service delivery to ensure business continuity. Establish IT policies, governance frameworks, and service standards. Prepare and manage the IT budget, ensuring cost-effectiveness and value-driven investments. Manage relationships with external vendors, service providers, and technology partners. Monitor IT performance through KPIs, reporting, and service metrics. Cross-Functional Collaboration Partner with internal departments to understand business needs and deliver effective technology solutions. Support operational excellence through system improvements and process optimization. Collaborate with Finance, HR, Operations, and Commercial teams on business and technology initiatives. Qualifications &amp; Experience Bachelor s degree in Information Technology, Computer Science, Engineering , or a related field. MBA or relevant postgraduate qualification is a plus. Minimum 10 years of experience in IT , with at least 5 years in a senior leadership role . Proven experience leading IT operations, infrastructure, systems, and digital transformation initiatives. Strong background in managing ERP systems and enterprise applications. Experience in industrial, manufacturing, or product-based environments is a strong advantage. What Success Looks Like in This Role Stable, secure, and efficient IT systems that support daily operations and long-term growth. Successful delivery of technology projects and digital transformation initiatives. Strong cybersecurity posture and reduced operational risk. Effective alignment between IT strategy and business objectives. Improved operational efficiency through system optimization and automation. A high-performing IT team with a strong service and innovation mindset. What You ll Gain Opportunity to lead the IT function within a reputable and growing industrial organization. A strategic leadership role with direct business impact. Exposure to transformation, innovation, and large-scale system improvements. A dynamic environment focused on operational excellence and sustainable growth. Apply Now If you re a strategic IT leader with a passion for innovation, infrastructure, and business-enabling technology, this is your opportunity to make a lasting impact. Lead Technology. Drive Transformation. Apply Now!</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Information Technology, Computer Science, Engineering , or a related field. MBA or relevant postgraduate qualification is a plus. Minimum 10 years of experience in IT , with at least 5 years in a senior leadership role . Proven experience leading IT operations, infrastructure, systems, and digital transformation initiatives. Strong background in managing ERP systems and enterprise applications. Experience in industrial, manufacturing, or product-based environments is a strong advantage.</p>

<p>We are seeking an experienced and detail-oriented Chef de Cuisine - Buffet to lead our culinary operations in Giza, Egypt. In this role, you will oversee the preparation, presentation, and service of high-quality buffet cuisine while managing kitchen staff and maintaining the highest standards of food safety and excellence. You will be responsible for creating memorable dining experiences through innovative menu development and impeccable execution.</p><p>Oversee the preparation and presentation of buffet dishes, ensuring consistency, quality, and visual appeal across all service periods</p><p>Manage and supervise kitchen staff, including scheduling, training, and performance evaluation to maintain operational efficiency</p><p>Develop and plan diverse buffet menus that meet organizational standards and accommodate various dietary requirements and preferences</p><p>Implement and maintain strict food safety and hygiene protocols in compliance with local and international standards</p><p>Monitor food costs, manage inventory, and implement cost-control measures without compromising quality</p><p>Coordinate with service staff and management to ensure seamless buffet operations and guest satisfaction</p><p>Maintain a clean, organized, and efficient kitchen environment, adhering to all health and safety regulations</p><p>Train and mentor kitchen team members on culinary techniques, food handling, and professional standards</p><p>Collaborate with management to identify opportunities for menu innovation and operational improvements</p><p>Ensure proper storage, handling, and rotation of ingredients and prepared foods</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum 5 years of professional culinary experience, with at least 3 years in buffet or high-volume food service operations</p><p>Proven expertise in buffet cuisine preparation, plating, and presentation techniques</p><p>Strong kitchen management and staff leadership experience</p><p>Comprehensive knowledge of food safety, sanitation, and hygiene standards</p><p>Proficiency in menu planning, recipe development, and culinary innovation</p><p>Excellent organizational and time management skills with the ability to work efficiently under pressure</p><p>Demonstrated cost control and inventory management capabilities</p><p>Strong communication and interpersonal skills for effective team collaboration</p><p>Ability to work flexible hours, including evenings and weekends as required</p><p>Knowledge of international cuisines and dietary requirements (preferred)</p><p>Experience in hotel or hospitality settings (preferred)</p><p>Certification in food safety and hygiene (preferred)</p>

<strong>Company Description</strong> Fathy Ibrahim - فتحي إبراهيم is a family-owned luxury accessories and jewelry business that has been serving customers for over 90 years. The company offers a wide selection of high-end goods designed for personal use and special gifts. With a long-standing reputation in the market, Fathy Ibrahim focuses on quality, elegance, and exceptional customer experience. Team members join a heritage brand that values craftsmanship, trust, and long-term relationships with clients.<br><strong>Role Description</strong> The Packaging Specialist is a full-time, on-site role based in Qesm 1st 6 October. This role is responsible for carefully packing luxury accessories and jewelry to ensure they are protected and presented in a premium manner. Day-to-day tasks include selecting appropriate packaging materials, assembling and labeling boxes, verifying product information, and ensuring items meet quality and brand standards before dispatch. The Packaging Specialist collaborates with sales and inventory teams to coordinate orders, maintain organized workstations, and support efficient workflow. The role also involves monitoring packaging stock levels, suggesting improvements to packaging processes, and adhering to safety and cleanliness guidelines.<br><strong>Qualifications<br></strong> <br><ul><li>Candidates should possess strong skills in Packing and hands-on packaging operations.</li><li>Candidates should possess skills in Packaging Design to support attractive and brand-consistent presentation.</li><li>Candidates should possess skills in Packaging Engineering to ensure safe and efficient protection of products.</li><li>Candidates should possess skills in Quality Control to check packaging accuracy, product safety, and appearance.</li><li>Candidates should possess Research skills to identify new packaging materials, methods, and best practices.</li><li>Attention to detail and ability to handle delicate luxury items with care.</li><li>Good organizational and time-management skills to manage multiple orders and deadlines.</li><li>Ability to work on-site, stand for extended periods, and perform manual tasks safely.</li><li>Previous experience in packaging, retail, or luxury goods is beneficial.</li><li>Basic communication skills and ability to collaborate effectively with team members.</li></ul>

<p>Security Infrastructure Management: Deploy, configure, and maintain enterprise next-generation firewalls (NGFW), intrusion prevention systems (IPS/IDS), VPN gateways, and web application firewalls (WAF). Network Access &amp; Segmentation: Implement Network Access Control (NAC), zero-trust architecture, and strict micro-segmentation across corporate headquarters, primary/disaster recovery data centers, and remote branch networks. Monitoring &amp; Incident Response: Continuously monitor network traffic for anomalous behavior, coordinate with the Security Operations Center (SOC), and lead technical remediation during network security incidents. Policy Enforcement &amp; Auditing: Develop, maintain, and audit firewall rule bases, access control lists (ACLs), and site-to-site VPN tunnels. Ensure all network changes follow formal change management procedures. Secure Infrastructure Projects: Partner with Cloud, Infrastructure, and Application teams to architect secure connectivity for new digital banking services, mobile applications, and third-party integrations. Regulatory Compliance: Ensure all network security controls strictly align with Central Bank of Egypt (CBE) cybersecurity directives, PCI-DSS requirements, and ISO 27001 standards. Vulnerability Remediation: Conduct regular network vulnerability scans, review penetration testing findings, and patch or harden network appliances accordingly.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Information Technology, Computer Science, Engineering, or a related field from a reputable university. 4 5 years of hands-on experience in data center security technologies. Proven hands-on experience with data center security technologies, including Next-Generation Firewalls (NGFW), Web Application Firewalls (WAF), F5 Load Balancers, VPN technologies, IDS/IPS, and network segmentation. Experience with security solutions from leading vendors such as Palo Alto, Fortinet, F5, Cisco, or equivalent. Strong knowledge of routing, switching, TCP/IP, and network security best practices. Demonstrated experience in implementing, configuring, and troubleshooting security solutions within enterprise environments. Excellent analytical, problem-solving, troubleshooting, and communication skills. Relevant professional certifications are preferred.</p>

<strong>Unternehmensbeschreibung</strong> Aznio gestaltet die Zukunft des Umgangs mit Geld neu und bietet innovative Lösungen, um Vermögen einfach zu verwalten, zu nutzen, zu sparen und zu vermehren. Über die Plattform und Partner von Aznio werden globale Transaktionen vereinfacht, der Zugang zu sonst schwer erreichbaren Anlagemöglichkeiten geöffnet und finanzielle Wachstumschancen durch moderne Technologie und konsequente Kund:innenorientierung geschaffen. Nutzer:innen können für Fiat- und Kryptowährungen globale Konten führen, Zahlungen tätigen, Währungen tauschen, Kartenzahlungen ausführen und auf renditestarke Produkte von vertrauenswürdigen Partnern zugreifen. Aznio International Limited ist als Virtual Asset Service Provider bei der Isle of Man Financial Services Authority registriert, während Aznio Technology Limited als Technologieanbieter selbst keine regulierten Finanzdienstleistungen erbringt. Bestimmte Services werden über Drittanbieter bereitgestellt; Details dazu finden sich in den AGB auf der Website.<br><strong>Rollenbeschreibung</strong> Als Marketing Communications Specialist (gn) sind Sie verantwortlich für die Konzeption, Planung und Umsetzung von Kommunikationsmaßnahmen rund um Aznio und seine Produkte. Zu Ihren täglichen Aufgaben gehören das Erstellen und Optimieren von Inhalten für verschiedene Kanäle (z. B. Website, Social Media, E-Mail), die Entwicklung von Kommunikationskampagnen und die enge Zusammenarbeit mit Marketing-, Produkt- und Customer-Support-Teams zur Sicherstellung einer konsistenten Markenbotschaft. Sie verfassen und koordinieren Pressemitteilungen, unterstützen bei Medienanfragen und bauen Beziehungen zu relevanten Multiplikator:innen und Partnern auf. Außerdem analysieren Sie die Performance von Kommunikationsaktivitäten und leiten daraus Handlungsempfehlungen ab. Die Position ist eine Vollzeitstelle und wird vollständig remote ausgeübt.<br><strong>Qualifikationen<br></strong> <ul><li><strong>Marketing- und Kommunikationskompetenz:</strong> Sie verfügen über fundierte Fähigkeiten in Marketing Communications und strategischer Kommunikation sowie Erfahrung in der Entwicklung kanalübergreifender Kommunikationskonzepte.</li><li><strong>Allgemeine Kommunikationsstärke:</strong> Ausgezeichnete schriftliche und mündliche Kommunikationsfähigkeiten in Englisch (weitere Sprachen von Vorteil), hohe Textsicherheit und die Fähigkeit, komplexe Inhalte verständlich zu vermitteln.</li><li><strong>Presse- und Öffentlichkeitsarbeit:</strong> Erfahrung in der Erstellung von Press Releases, im Umgang mit Medien und im Bereich Public Relations zur Stärkung der Markenbekanntheit.</li><li>&lt;strongstrategische kommunikationsplanung:&lt; strong&gt;<br> Kenntnisse in Strategic Communications, inklusive Zielgruppenanalyse, Botschaftsdefinition und Abstimmung mit übergeordneten Marketing- und Unternehmenszielen.<br> </li><li>&lt;strongweitere relevante qualifikationen:&lt; strong&gt;<br> Abgeschlossenes Studium im Bereich Marketing</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Provide effective and efficient 1st level of support to all CIB Staff/GTS clients to resolve the reported challenges in order to enable different business areas proceeding with their daily work smoothly.</p><p>Service Desk Handling</p><ul><li>Provide single point of contact for CIB end users/GTS clients regarding IT incidents and requests through phone calls, online tickets, to resolve and offer technical support for related IT issues.</li><li>Receive, log all interaction/ incidents and manage calls from CIB end users/GTS clients via phone, email, and online tickets, and deliver proactive actions to maintain high level of customer satisfaction.</li><li>Take ownership of users interactions/incidents, follow up on the status of problems on behalf of the user, and communicate progress in a timely manner, to ensure that cases are resolved.</li><li>Escalate IT services incidents and Requests, which cannot be resolved within agreed time scale to the 2nd line of support, to resolve the cases successfully.</li><li>Follow Up on 2nd line of support on daily basis for all pending cases, to ensure that cases are resolved.</li><li>Deliver proactive actions to maintain high level of customer satisfaction.</li><li>Meet Service Desk (KPI) Key Performance Indicators as set by the Service Desk Manager to Improve efficiency, ensure cost effectiveness and increase customer satisfaction.</li><li>Participate in team projects that enhance the quality or efficiency of IT support.</li><li>Perform technical troubleshooting and problem resolution including, Printing management, Telephony, Client computing applications, and User and password management, to resolve end users incidents and/or requests.</li></ul><p>Policies, Processes and Procedures</p><ul><li>Follow all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner</li></ul><p>Day-to-day Operations</p><ul><li>Follow the day-to-day operations related to own jobs in the Service Management department to ensure continuity of work</li></ul><p>Compliance</p><ul><li>Comply with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB s sound legal position and mitigate any potential risks</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree of Computer Engineering/Computer science or its equivalent</li><li>Analyst: 0 - 2 years of experience, Senior Analyst: 3 - 5 years of experience</li><li>Good qualifications in Computers / Communication Engineering</li><li>An ITIL qualification is a plus</li><li>Good command of English and Arabic languages</li><li>Excellent communication skills</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Handle daily international and domestic hotel reservation requests received from corporate clients, ensuring rapid turnaround times and 100% accuracy. Utilize global B2B hotel booking engines, wholesale systems, and direct hotel contracts to secure the most competitive rates and favorable cancellation policies. Manage complex booking scenarios, including large group room blocks, long-stay executive accommodations, and VIP/Executive-level premium bookings. Arrange auxiliary ground services for corporate travelers, including international/domestic airport transfers, car rentals, meet-and-assist services, and travel insurance. Coordinate with the visa handling team or third-party suppliers to guide corporate clients through destination entry requirements and visa processing timelines. Liaise directly with hotel reservation and revenue managers to negotiate corporate rates, complimentary upgrades, or waived penalties for high-volume corporate accounts. Build and maintain a strong network of domestic and international Destination Management Companies (DMCs) and local service vendors to ensure premium service delivery. Review and ensure all bookings adhere strictly to each client's specific internal corporate travel policy (e.g., star-rating limits, maximum nightly allowances). Oversee correct billing protocols: issue precise vouchers, track corporate credit usage, verify supplier invoices, and coordinate with the finance department for timely corporate invoicing and payment clearance. Proactively resolve operational hurdles, such as overbookings, last-minute cancellations, emergency itinerary changes, or on-ground client complaints.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s degree from a reputable university; a degree in Tourism and Hotels or Business Administration is highly preferred. Minimum 4+ years of proven experience in hotel reservations and tourism operations, specifically within a B2B corporate travel environment. Expert-level navigation of major global hotel wholesale platforms (Hotelbeds, WebBeds, TBO, etc.). Solid understanding of GDS systems (Amadeus or Sabre) for hotel/car booking modules is a strong plus. Fluent in written and spoken Arabic; Excellent/Fluent English is a must for handling international vendor correspondence and multi-national corporate emails. High level of commercial acumen, strong negotiation and communication skills, excellent time-management under pressure, and a sharp eye for financial detail.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Description: Senior B2B Sales Manager Cosmetics &amp; Personal Care</p><p>## Role Overview</p><p>The Senior B2B Sales Manager will drive revenue growth by identifying, securing, and scaling commercial partnerships within the cosmetics, skin care, and personal care sectors. This role focuses on high-value B2B channels, which may include contract manufacturing (OEM/ODM), private label partnerships, raw material/ingredient supply, or primary packaging distribution to major beauty brands and clinical labels. The ideal candidate brings a robust network of industry contacts, a deep understanding of cosmetic product development timelines, and a proven track record of managing long-cycle complex negotiations.</p><p>## Key Responsibilities</p><h3>Strategic Account Management &amp; Business Development</h3><ul><li><strong>Pipeline Generation:</strong> Identify and secure new B2B client partnerships with indie beauty brands, multinational cosmetics corporations, and private label retailers.</li><li><strong>Key Account Growth:</strong> Manage and scale a portfolio of existing tier-1 accounts, identifying upsell opportunities through new formulations, packaging innovations, or product line extensions.</li><li><strong>Contract Negotiation:</strong> Lead end-to-end commercial negotiations, establishing multi-year supply agreements, pricing structures, and master service agreements (MSAs) that maximize profitability.</li></ul><h3>Cross-Functional Collaboration</h3><ul><li><strong>R&amp;D &amp; Formulation Alignment:</strong> Serve as the strategic bridge between client product development teams and internal R&amp;D chemists to ensure custom formulations meet brand briefs and regulatory standards.</li><li><strong>Supply Chain Coordination:</strong> Partner with operations, manufacturing, and logistics teams to guarantee accurate demand forecasting, minimizing lead times and ensuring on-time delivery.</li></ul><h3>Market Intelligence &amp; Strategy</h3><ul><li><strong>Trend Analysis:</strong> Track global beauty trends (e.g., clean beauty, waterless formulations, biotechnology ingredients) to proactively pitch innovative solutions to B2B clients.</li><li><strong>Competitor Mapping:</strong> Monitor competitor capabilities, pricing strategies, and manufacturing advancements to maintain a distinct market advantage.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><strong>Industry Experience:</strong> 7 10 years of quantifiable success in B2B sales specifically within the cosmetics, personal care, or ingredient/packaging supply chain.</li><li><strong>Technical Literacy:</strong> Solid understanding of cosmetic manufacturing processes, regulatory frameworks (e.g., FDA, EU cosmetics regulations), and product compliance requirements.</li><li><strong>Proven Track Record:</strong> Demonstrated history of managing sales portfolios valued at $3M+ annually, consistently meeting or exceeding growth targets.</li><li><strong>Network:</strong> An active, clean professional network of decision-makers (Product Developers, Brand Founders, Procurement Directors) within the beauty space.</li><li><strong>Education:</strong> Bachelor's degree in Business, Marketing, Chemical Engineering, or a related field (Cosmetic Science background is a significant plus).</li></ul>Required Skills: Development Business Development Business Sales<p></p></section>

<p>The Senior Full-Stack Developer is responsible for the design, development, deployment, and continuous improvement of ITIDA's customer-facing digital products. This includes public-facing websites, external service portals, API integrations, and any digital interface that connects ITIDA with its external stakeholders including registered companies, technology investors, program applicants, and the general public.</p><p>&nbsp;</p><p>This role operates within the Digital Transformation scope under the direct supervision of the IT Manager, and works in close coordination with the Internal Applications team. The position is expected to function with a high degree of autonomy, taking end-to-end ownership of external digital products from requirements gathering through to production and maintenance.</p><p></p><p><strong>1&nbsp; External Web &amp; Portal Development</strong></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Design, develop, and maintain ITIDA's public-facing websites, service portals, and digital platforms.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Build responsive, accessible, and performant front-end interfaces aligned with ITIDA's brand identity and UX standards.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Develop robust back-end services, RESTful APIs, and integrations with third-party systems and government platforms.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure all external-facing applications meet web security standards (OWASP Top 10) and performance benchmarks.</p><p>&nbsp;</p><p><strong>2&nbsp; API Development &amp; Integration</strong></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Design and expose secure REST/GraphQL APIs consumed by external partners, mobile applications, and third-party integrations.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Integrate with external government systems, payment gateways, identity verification services, and data providers as required.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Document all APIs using OpenAPI/Swagger standards and maintain up-to-date technical documentation.</p><p>&nbsp;</p><p><strong>3&nbsp; Architecture &amp; Technical Quality</strong></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Contribute to the selection of frameworks, tools, and hosting architectures for external applications.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Enforce coding standards, conduct code reviews, and maintain a clean, maintainable codebase.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Implement CI/CD pipelines and automated testing (unit, integration, end-to-end) for all external products.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Monitor application health, performance, and uptime using appropriate observability tools; respond to incidents.</p><p>&nbsp;</p><p><strong>4&nbsp; Collaboration &amp; Stakeholder Engagement</strong></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Translate business and departmental requirements into clear technical specifications and deliver against agreed timelines.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Work closely with the Business Analyst on requirements documentation, gap analysis, and SLA definitions.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Coordinate with the Internal Applications team to ensure consistency in shared components, design systems, and data contracts.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Liaise with external vendors, hosting providers, and technology partners as needed.</p><p>&nbsp;</p><p><strong>5&nbsp; Security, Compliance &amp; Governance</strong></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure all external applications comply with EGCert Security requirements applicable to public-facing services.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Apply security best practices across the full stack: input validation, authentication, authorization, encryption, and audit logging.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Participate in periodic security assessments and penetration testing cycles; remediate identified vulnerabilities within agreed SLAs.</p><p><strong>Requirements</strong></p><ul><li><p><strong>1 Education</strong></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a closely related field.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; A relevant postgraduate qualification or professional certifications are a plus.</p><p>&nbsp;</p><p><strong>2&nbsp; Experience</strong></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 5 to 8 years of hands-on experience in full-stack web development, with a strong portfolio of external-facing digital products.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Demonstrated experience owning the full development lifecycle: requirements, design, development, testing, deployment, and maintenance.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Prior experience in a government agency, public sector digital services, or regulated environment is an advantage.</p><p>&nbsp;</p><p><strong>3&nbsp; Technical Skills — Front-End</strong></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Proficiency in one or more modern JavaScript frameworks: React.js, Vue.js, or Angular.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong command of HTML5, CSS3, responsive design principles, and accessibility standards.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Familiarity with component libraries and design systems.</p><p>&nbsp;</p><p><strong>4&nbsp; Technical Skills — Back-End</strong></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Proficiency in one or more server-side languages/frameworks: Node.js (Express/NestJS), Python (Django/FastAPI), PHP (Laravel), or Java (Spring Boot).</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong experience designing and consuming RESTful APIs; GraphQL experience is a plus.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Solid understanding of authentication and authorization patterns: OAuth 2.0, JWT, OpenID Connect.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience with relational databases (PostgreSQL, MySQL, SQL Server) and basic query optimization.</p><p>&nbsp;</p><p><strong>5&nbsp; DevOps &amp; Infrastructure</strong></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience with cloud platforms — Microsoft Azure preferred (aligns with ITIDA's existing M365/Azure environment); AWS or GCP also acceptable.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Practical knowledge of containerization (Docker) and orchestration concepts (Kubernetes is a plus).</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Hands-on experience with CI/CD tools: Azure DevOps, GitHub Actions, GitLab CI, or equivalent.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Understanding of DNS, SSL/TLS, CDN configuration, and web hosting management.</p><p>&nbsp;</p><p><strong>6&nbsp; Soft Skills</strong></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong written and verbal communication skills in both Arabic and English.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to work independently and take ownership of deliverables with minimal supervision.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong analytical and problem-solving mindset; comfortable with ambiguity in early-stage projects.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Collaborative team player with experience working alongside non-technical stakeholders.</p></li></ul><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Design, Plan, Deploy and Manage network infrastructure, including switches, routers, and wireless systems, to ensure seamless connectivity.</p><p>Develop, implement &amp; maintain Network policies, standards and procedures in alignment with industry best practices &amp; compliance requirements for the customers.</p><p>Design and implement LAN, WAN, SD-WAN, and data center networks</p><p>Configure and support routing, switching, wireless, and VPN solutions</p><p>Define standards and requirements to manage and Monitor network performance and resolve incidents</p><p>Support network security integration with firewalls and other security solutions</p><p>Maintain network documentation and diagrams</p><p>Ensure compliance with network security and operational standards</p><p>Configure and install network hardware and software.</p><p>Troubleshoot connectivity issues and monitor network performance.</p><p>Perform regular maintenance and firmware updates on network devices.</p><p>Project Management: Ability to manage other partners and provide advice and recommendations to ensure projects are delivered with required quality.</p><p>Proactively identify opportunities for continuous improvement in service delivery processes.</p><p>Ensure that Networking solutions adhere to regulatory requirements, industry standards, and organizational policies.</p><p>Identify and mitigate risks throughout the delivery lifecycle.</p><p>Stakeholder Management: Collaborate with internal teams and customer teams to ensure relations and teamwork is achieved.</p><p>Drive innovation by exploring and adopting cutting-edge networking tools and methodologies.</p><p>Risk Management: Oversee the establishment and implementation of contingency plans.</p><p>Track service performance using key performance indicators (KPIs) and service level agreements (SLAs), providing regular reports to clients and senior management.</p><p>Continuously assess security delivery processes and implement improvements to increase efficiency, reduce costs, and enhance customer satisfaction.</p><p>Oversee the resolution of service issues and escalate complex problems as needed, ensuring swift resolution and minimal impact on clients.</p><p>Identify potential risks to projects delivery and implement mitigation strategies to minimize disruption.</p><p>Collaborate with other departments (e.g. sales, IT, product development) to introduce innovative solutions and services that add value to clients.</p><p>Compliance &amp; Auditing: Ensure the Networks delivery aligns with the relevant regulations, compliance frameworks &amp; industry standards.</p><p>Oversee internal &amp; external security audits to assess compliance &amp; identify areas for improvement.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>4 to 8 Years Experience in Network solutions and devices implementations.</li><li>Bachelor's degree in computer science, Information Technology, Engineering, or a related field.</li><li>Strong communication, interpersonal and presentation skills</li><li>Proven teamwork skills, with the ability to work and influence others.</li><li>Excellent command of Arabic and English</li><li>Experience in large-scale Networking projects across diverse environments.</li><li>Demonstrated expertise in areas such as Strong understanding of TCP/IP, routing, and switching</li><li>Ability to troubleshoot complex network issues</li><li>Must have technical / professional qualifications: CCNA / CCNP or equivalent certifications</li><li>Understanding of network security fundamentals</li><li>Experience with Cisco, Fortinet, Juniper, F5, Trend Micro, Huawei, or similar platforms</li><li>Strong understanding of ICT systems integration methodologies</li><li>Relevant certifications such as CISSP, CISM, PMP, or ITIL are highly a nice to have.</li><li>Strong knowledge of Network and Security frameworks and standards (e.g., ISO 27001, NIST CSF, PCI-DSS).</li><li>Ability to understand and manage technical concepts and processes, bridging the gap between technical and non-technical stakeholders.</li><li>Familiarity with Networks technologies and tools.</li><li>Knowledge of quality assurance processes and tools to ensure that deliverables meet specified requirements and quality standards.</li><li>Experience in managing changes to project scope, schedule, and requirements while minimizing disruption to project progress.</li></ul><p></p></section>

<p><strong>Invoicing &amp; Billing</strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Prepare and issue accurate customer invoices and credit memos in a timely manner.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Verify billing details including prices, payment terms, tax information, and account data.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Manage recurring billing schedules and update customer records as needed.</p><p><strong>Payment Processing &amp; Cash Application</strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Record and apply customer payments, including checks, bank transfers, credit cards, and credit memos.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Monitor and reconcile daily payment batches with accounting records and bank updates.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Address and resolve payment discrepancies or unapplied receipts with customers.</p><p><strong>Account Reconciliation &amp; Closing</strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Reconcile customer accounts and maintain accurate AR aging reports.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Conduct monthly closing activities, including the reconciliation of General Ledger (GL) with Accounts Receivable (AR).</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Investigate and resolve discrepancies between payments and invoices in collaboration with the finance team.</p><p><strong>Collections &amp; Customer Relations</strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Monitor outstanding balances and systematically follow up with customers on overdue accounts.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Monitor and enforce corporate credit policies and payment terms.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Contact customers to resolve billing disputes and negotiate structured payment plans when necessary.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintain professional and positive relationships with clients.</p><p><strong>Reporting &amp; Operational Tracking</strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Generate daily collection reports and track performance against collection plans.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Prepare daily sales achievement updates and AR aging status reports for management.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintain organized records of invoices, receipts, and client correspondence, assisting in audits or compliance reviews.</p><p><strong>Process Improvement</strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Identify opportunities to enhance AR processes, workflows, and collection efficiency.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Support the implementation of AR automation tools and electronic payment platforms.</p><p><strong>Requirements</strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <strong>Education: </strong>Bachelor’s degree in accounting, Finance, Business, or related field (equivalent practical experience considered).</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <strong>Required Experience: </strong>+5 years of direct experience in Accounts Receivable, Credit Control, or Revenue Accounting.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <strong>ERP Systems: </strong>Proficiency in ERP accounting software; hands-on experience with El-Motkamel is strongly preferred.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <strong>Tools &amp; Platforms: </strong>Familiarity with AR automation tools, payment processing gateways, and MS Excel (advanced data analysis).</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <strong>Technical Knowledge: </strong>Solid knowledge of accounting principles, revenue recognition, tax compliance, and financial procedures.</p>

<p>Are you a highly organized and proactive professional with a passion for supporting Human Resources and ensuring seamless administrative operations? We are seeking <strong>two dynamic HR Administrative Assistants</strong> to join our vibrant team in <strong>Giza, Egypt</strong>. This is an incredible opportunity to leverage your expertise in a fast-paced, on-site environment, contributing significantly to our organizational success.</p><h2><strong>Overview</strong></h2><p>As an HR Administrative Assistant, you will be at the heart of our administrative and HR functions, providing critical support that keeps our operations running smoothly. You will be a key player in maintaining an efficient and positive workplace, utilizing your administrative prowess to enhance our team's productivity and overall employee experience.</p><h2><strong>Responsibilities</strong></h2><ul><li><p><strong>Manage and streamline office administration tasks</strong>, ensuring efficiency and organization in daily operations.</p></li><li><p>Provide comprehensive administrative support to the Human Resources department, assisting with various HR-related projects and initiatives.</p></li><li><p><strong>Maintain HR systems and databases</strong> with accuracy, ensuring all employee information is up-to-date and confidential.</p></li><li><p>Assist in the <strong>recruitment and onboarding process</strong>, including scheduling interviews, preparing new hire paperwork, and conducting initial follow-ups.</p></li><li><p>Handle inquiries from employees regarding HR policies and procedures, providing clear and helpful guidance.</p></li><li><p>Oversee <strong>front office management</strong>, ensuring a welcoming and professional environment for all visitors and employees.</p></li><li><p>Utilize <strong>Microsoft Office Suite and other office applications</strong> to create reports, presentations, and manage correspondence.</p></li><li><p>Support general office management duties, including supplies ordering and vendor coordination.</p></li><li><p>Deliver exceptional <strong>customer service and client support</strong> to both internal and external stakeholders.</p></li></ul><h2><strong>Skills &amp; Technologies</strong></h2><p>We are looking for individuals who are proficient in a diverse set of skills, including strong command of <strong>Microsoft Office</strong> (Word, Excel, PowerPoint, Outlook), experience with <strong>HR Systems</strong>, and robust capabilities in <strong>Office Management</strong>. Essential soft skills include excellent communication, meticulous attention to detail, proactive problem-solving, and a strong commitment to <strong>Customer Service Excellence</strong>. Familiarity with <strong>HR Policies</strong> and practices is crucial for success in this role.</p><h2><strong>Growth Opportunities</strong></h2><p>This role offers a fantastic platform for an experienced professional to deepen their expertise in both administration and human resources. You will have opportunities to take on increasing responsibilities, contribute to strategic HR initiatives, and grow within a supportive and expanding organization. We are committed to fostering your professional development and providing pathways for career advancement.</p><h2><strong>Team &amp; Culture</strong></h2><p>Join a collaborative and inclusive team where your contributions are valued. We pride ourselves on a culture of mutual respect, continuous learning, and a shared commitment to excellence. Our Giza office is a dynamic environment where teamwork and initiative are celebrated, creating a rewarding place to work.</p><h2><strong>Impact</strong></h2><p>Your work as an HR Administrative Assistant will directly impact the efficiency of our administrative functions and the effectiveness of our HR department. You will play a vital role in creating a positive employee experience, ensuring smooth daily operations, and supporting the overall strategic goals of the company. Your dedication will contribute significantly to maintaining a productive and harmonious workplace.</p><p><strong>Requirements</strong></p><ul><li><p><strong>Experience:</strong> A minimum of <strong>4-10 years of professional experience</strong> in an administrative or human resources support role, demonstrating a proven track record of success.</p></li><li><p><strong>Career Level:</strong> This exciting opportunity is designed for an <strong>Experienced</strong> professional ready to take on significant responsibilities.</p></li><li><p><strong>Required Skills:</strong></p><ul><li><p><strong>Exceptional proficiency in Administration</strong> and <strong>Office Management</strong>.</p></li><li><p>Strong background in <strong>Human Resources (HR)</strong>, including familiarity with <strong>HR Policies</strong> and practices.</p></li><li><p>Advanced skills in <strong>Microsoft Office Suite</strong> (Word, Excel, PowerPoint, Outlook) and other relevant <strong>Office Applications</strong>.</p></li><li><p>Demonstrable experience with <strong>HR Systems</strong> and databases.</p></li><li><p>Proven ability in <strong>Recruitment</strong> support and candidate follow-up.</p></li><li><p>Outstanding <strong>Customer Support</strong>, <strong>Customer Service</strong>, and <strong>Client Support</strong> capabilities.</p></li><li><p>Expertise in <strong>Front Office Management</strong> and maintaining professional office environments.</p></li><li><p>Excellent organizational skills, meticulous attention to detail, and the ability to manage multiple tasks effectively.</p></li><li><p>Strong interpersonal and communication skills, both written and verbal.</p></li></ul></li></ul><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>To execute the Technology Risk Management activities by evaluating risks and providing on demand advisory to improve technology risk remediation.</p><p>1. Perform directly to rollout independent Technology Risk Assessments in the following scenarios:</p><ul><li>Technology Projects and Digital Transformation.</li><li>Reviews of First Line Function effectiveness for Technology Risk controls</li><li>On demand following technology incidents.</li></ul><p>2. Assist risk owners on design &amp; implementation of Technology Risk Remediation Plans by providing expertise (Technical, functional and procedural) and provide guidance for risk based decisions.</p><p>3. Identify and validate Technology Risks upon reviewing Internal &amp; External Audit Reports, Technology Risk Notes, Technology Incidents and contribute to their associated action plans to mitigate the same.</p><p>4. Handle all of the Technology Risk Management Activities including but not limited to reviewing &amp; qualifying the different risk notes and ensuring the relevant updates are reflected in the central risk register, communicating and notifying risk owners with relevant technology risks, coordinating with the relevant stakeholders on the different risk remediation plans.</p><p>5. Update the different Technology Risk Management Documentation Corpus</p><p>6. Assessment of metrics and Key Risk Indicators breaches to monitor the effectiveness of the controls and ensure proper risk mitigation.</p><p>7. Contribute with relevant departments to identify risks, risk gaps and early warning signals for Technology Risks that could arise from any change in systems, services, processes or procedures.</p><p>Policies, Processes, and Procedures</p><p>Follow all relevant department policies, processes, and standards operating procedures and instructions so that work is carried out in an controlled and consistent manner</p><p>8. Assist in defining, maintaining and enriching Technology Risk Managements Metrics, Taxonomy and Severity Scale as well as proficiently practice Technology Risk Management techniques, methods and tools that were designed to ensure that all Technology risks are adequately captured and managed. Moreover, prepare training materials and carry out communications activities in alignment with relevant stakeholders in order to improve mindset and knowledge.</p><p>9. Track and follow up with 1 st Line of Defense of the Technology risks, which are still under assessment in the centralized risk register.</p><p>10. Assist in reviewing the different risk treatment plans related to Technology Risk Management in cooperation with relevant stakeholders prior submitting to the relevant committees, to ensure effective response to identified technology risks</p><p>Policies, Processes, and Procedures</p><p>11.Follow all relevant department policies, processes, and standards operating procedures and instructions so that work is carried out in an controlled and consistent manner</p><p>Day-to-Day Operations</p><p>12.Follow the day-to-day operations related to own jobs in the Security &amp; Technology Risk Management department to ensure continuity of work</p><p>Compliance</p><p>13.Comply with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB s sound legal position and mitigate any potential risks</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor of Engineering, Computer Science, Information Technology or its equivalent.</li><li>For Officer: 3-5 years in Information Technology, internal or external IT audit or a related discipline with Risk Management background.</li><li>For Senior Officer: 5-8 years in Information Technology, internal or external IT audit or a related discipline with Risk Management background.</li><li>Good knowledge of the Banking business environment, technology controls and Risk Management.</li><li>Knowledge &amp; experience with at least one of the Risk Management Framework: ISO31K, FAIR.</li><li>Recommended relevant industry certifications, including but not limited to: Risk Manager, ISO 27005, IT Infrastructure Library (ITIL) Foundation, GIAC Critical Controls Certification (GCCC), Certified Information System Auditor (CISA), Certified Risk and Information Systems Control (CRISC)</li></ul><p></p></section>